This Problem Across All Years
See attached document for complaint
See attached document for complaint
Horn is not in the center of the steering wheel. When turning it is impossible to reach the horn. Not able to find the horn to avoid an accident.
Horn is not in the center of the steering wheel. When turning it is impossible to reach the horn. Not able to find the horn to avoid an accident.
Frunk latch does not open with the first tap due to misdesigned frunk liner trim piece. The only way to open the frunk is after first tap to simultaneously tapping open and pulling the hood upward. It is only feasible using the phone app as the vehicle comes with key-card. This creates a safety concern due to fire crew would have an issue reaching a first responder loop to disconnect a battery located under the hood in case of an accident. The issue was reproduced to Tesla service team but they claimed that it is yet impossible to repair.
Frunk latch does not open with the first tap due to misdesigned frunk liner trim piece. The only way to open the frunk is after first tap to simultaneously tapping open and pulling the hood upward. It is only feasible using the phone app as the vehicle comes with key-card. This creates a safety concern due to fire crew would have an issue reaching a first responder loop to disconnect a battery located under the hood in case of an accident. The issue was reproduced to Tesla service team but they claimed that it is yet impossible to repair.
Tesla's decision to place the horn activation within a button on the steering wheel has impeded my ability to safely activate the horn in pretty much every emergency situation. It requires a glance down to find the button every time. This pulls focus off of the road and situation at-hand, posing major risk to all parties involved and increasing the chance of catastrophe. Further, the turn signals being put onto the steering wheel pose a similar risk, again drawing focus off the road to locate and activate the desired indicator direction. Worse yet, there is risk of indicating the wrong direction if attention must be focused on the road in busy intersections. Both of these items make this vehicle dangerous to drive, in comparison to a conventional vehicle, and has placed me and my family into harm's way multiple times. I strongly feel that Tesla should rectify this and retrofit these vehicles with the safety gear in the proper location.
Tesla's decision to place the horn activation within a button on the steering wheel has impeded my ability to safely activate the horn in pretty much every emergency situation. It requires a glance down to find the button every time. This pulls focus off of the road and situation at-hand, posing major risk to all parties involved and increasing the chance of catastrophe. Further, the turn signals being put onto the steering wheel pose a similar risk, again drawing focus off the road to locate and activate the desired indicator direction. Worse yet, there is risk of indicating the wrong direction if attention must be focused on the road in busy intersections. Both of these items make this vehicle dangerous to drive, in comparison to a conventional vehicle, and has placed me and my family into harm's way multiple times. I strongly feel that Tesla should rectify this and retrofit these vehicles with the safety gear in the proper location.
To activate the horn you must press a small label which is not in the middle of the steering wheel. This requires taking eyes off the road and looking for the small area. There is a horn-like appearing big area in center of the wheel that has movement when you press it, but doesn’t beep the horn ---- See attached document for complaint
To activate the horn you must press a small label which is not in the middle of the steering wheel. This requires taking eyes off the road and looking for the small area. There is a horn-like appearing big area in center of the wheel that has movement when you press it, but doesn’t beep the horn ---- See attached document for complaint
3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to posted speed. Tesla has been very difficult to convince that this is a problem. They say that remote diagnosis is inconclusive. Since they go for "at home" service first, 3 separate service times were cancelled by them, and they will not allow a service appointment at their shop for further diagnosis. Warnings came up on the instrument display, but only for 10 or 15 seconds, in words too small to read. Since I am trying to maintain control of the vehicle, I cannot stare at the screen to try and memorize, or find my phone to try and take a picture. This vehicle does not allow the owner to look at the error/trouble logs, so exact times and dates are elusive. Tesla refuses to start investigating until the exact warning, date, and times are advised. Dates are known, approximate times and driving conditions are known but aren't good enough.
3 separate times the right pillar camera and 2 times for all cameras: The car's computer lost contact with the cameras and could not reconnect. In 2023, Tesla changed from radar to camera sensing technology. All driving functions relating to car positioning and cruise/speed control were lost at those times. Twice the car was under cruise control so the car interpreted this as 0 mph and initiated emergency braking from 75 mph on an interstate highway. I was able to avoid the following cars hitting me only by instantly accelerating back to posted speed. Tesla has been very difficult to convince that this is a problem. They say that remote diagnosis is inconclusive. Since they go for "at home" service first, 3 separate service times were cancelled by them, and they will not allow a service appointment at their shop for further diagnosis. Warnings came up on the instrument display, but only for 10 or 15 seconds, in words too small to read. Since I am trying to maintain control of the vehicle, I cannot stare at the screen to try and memorize, or find my phone to try and take a picture. This vehicle does not allow the owner to look at the error/trouble logs, so exact times and dates are elusive. Tesla refuses to start investigating until the exact warning, date, and times are advised. Dates are known, approximate times and driving conditions are known but aren't good enough.