2016 TESLA MODEL X Electrical System Problems

The contact owned a 2016 Tesla Model X. The contact stated that while his wife was driving approximately 15 MPH from a traffic light, the vehicle was T-boned by another vehicle attempting to run the red light. The contact stated that the other vehicle crashed into the driver’s side front fender panel of the vehicle. The contact stated that the driver’s door was not impacted in the crash. The contact stated that the air bags deployed as needed. However, the contact’s wife was stuck in the vehicle, and unable to exit the vehicle because the doors failed to unlock. The contact stated that the vehicle had lost all electrical functions, causing the doors to remain closed. The contact stated that his wife was unable to move over to the passenger’s side front or rear to exit the vehicle. The contact stated that some pedestrians nearby were able to unlock the door from outside for his wife to exit the vehicle. The contact was concerned that his wife could have been killed if the vehicle had caught on fire or there was some other form of an emergency. The contact stated that his wife sustained a knee injury. Medical attention was not needed at the scene; however, the contact’s wife had since started receiving physical therapy for pain in her knee. The contact was unsure if the other driver had sustained any injuries. A Police report was filed. The vehicle was towed to a tow lot and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

Hi, My steering wheel turning very hard even though NHTSA issued the the recall last month but your website says your vehicle is not on recall. Also my rear camara is working still Tesla said needs to be replace again even though Tesla replace in 2023 which is I paid. My autonomy is not working even though I paid $8000 plus $500 tax when I purchase my model X in 2016 for full self driving/ Tesla doesn't want to honor this to us. Hopefully NHTSA put my vehicle in recall list. Thanks for you help. Best regards

To Whom It May Concern, My name is [XXX] , and I am writing regarding unresolved issues with my 2016 Tesla Model X (VIN: [XXX] ). Despite multiple service visits, extensive repairs, and approximately $8,000 in costs, my vehicle remains undrivable and presents significant safety concerns. I initially brought my vehicle to the Tesla Service Center in Richmond, Texas, for motor-related issues. I was informed that mismatched tires and front-end components were contributing to the problem, and repairs were completed. However, the original issue persisted. Subsequent visits for additional repairs also failed to resolve the problem, and new safety concerns emerged. Complicating matters, the Richmond Service Center has since closed, and its staff were terminated. When I contacted the Westchase Service Center, Manager Andrea P. informed me that no resolution or agreement could be reached. I have attached the following invoices for your review: Invoice #[XXX], dated April 26, 2024 Invoice #[XXX], dated November 9, 2023 I am requesting the following: A full review of my service history and unresolved issues. Immediate repairs to address motor and safety concerns at no additional cost. A clear explanation of Tesla’s policies regarding unresolved repairs, especially with closed service centers. This situation has caused financial and personal hardship. I urge Tesla to address these issues promptly to restore my confidence in your brand. Please contact me at [Your Phone Number] or [Your Email Address] to discuss this matter. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I initially brought my vehicle to the Tesla Service Center in Richmond, Texas, to address issues involving the motor. During this visit, I was informed that mismatched tire sizes and worn parts in the front end were contributing to the problem. The service center proceeded with repairs, charging me for the work. However, the original issue persisted after I picked up the vehicle. Despite multiple follow-up appointments and additional repairs, the problem was never resolved.

THERE IS A LEAKING GLUE LIKE SUBSTANCE COMING FROM THE INFOTAINMENT SYSTEM THAT CONTROLS ALL SAFETY COMPONENTS OF THE VEHICLE WHICH CAN CAUSE A SAFETY HAZARD AS WELL AS HEALTH AND ENVIORMENTAL CONCERNS.

The contact owns a 2016 Tesla Model X. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle will inadvertently accelerate causing the contact to depress the brake pedal to avoid a collision. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000. Parts distribution disconnect.

Mileage: 113,000

The car door propped open as I was driving the vehicle. There have been multiple repeated concerns that I have had with this vehicle. It is unsafe.

The car front passenger side door open while driving and does not close and the car sting in Babson College campus as my daughter cannot close door, cannot drive and Tesla service does not give repair date before two weeks and no one else knows can repair this part . This is third time in 3 months we are having problem and after spending over 3000$ in less than 3 months with full inspection down by Tesla . The service people are rude and does not care for student safety as well. Such a shame

MCU1 onboard computer system becomes overloaded with data that eventually and periodically causes the computer system to "crash" and requires a reboot, even with 8 GB eMMC replacement having already been installed. This means that vehicles with MCU1 (generally model S and X manufactured pre-2019) are increasingly becoming safety risks on the road because the MCU1 system crash can occur at any time, even while driving (not just when the car is going through it's start-up cycle). Whenever this occurs, it means the driver is unable to change the headlights which is especially harmful during dawn and dusk hours since these models do not have daytime running headlights. Drivers may be unable to use turn signals, unlock power doors (the Model X has power-driven doors on all sides) and advanced systems may be inoperable during the MCU1 rebooting process. This issue can be resolved by replacing the MCU1 operating system with the MCU2 operating system, but Tesla requires MCU1 owners with Auto Pilot Computer version 1.0 to pay $1,750 for what they are calling an "infotainment upgrade." This is disingenuous terminology used by Tesla because the MCU1 operating system is not just for "infotainment" - it is beyond that and includes significant safety features as mentioned above (headlights, doors, locks, windows, ADAS, and more). Tesla needs to cover the cost of replacing MCU1 with MCU2 or a new system that is stable and does not experience frequent data crashes. In other words, there must be a fix beyond the 8GB eMMC "band aid" that has not resolved the chronic failure of MCU1 systems. This is a continuing safety issue and driving hazard for all Tesla owners with MCU1 until a recall is issued.

My 2016 model X has been experiencing front passenger and rear passenger safety restraint system faults off and on since we purchased the vehicle in 2019. This notification requires service and the Tesla service center has done a mixture of hardware checks, replacement of parts and keeps blaming the issues on a firmware update that will eventually happen in the future. Tesla says that when the system is tripped the airbags may not deploy and to schedule service when it happens. Because the vehicle is under a used warranty they refuse to address this as a recall or possibly defect.

We have received a recall of eMMC flash memory unit since Feb, 2021. Tesla has not provided recall. When we tried to schedule an appointment for recall via Tesla APP, pop up message continues to be "do not schedule appointment.

I am reporting the cars main high voltage battery. The charging speed has slowed significantly similarly to my other Tesla which is a model S and that car's battery was replaced after the warranty expired due to unsafe circumstances where the car would not start. I'm starting to see similar signs and since this is an early model of the Model X, the battery management system in utilizing the same older hardware. The car already reported a similar error regarding the high voltage battery and I'm hoping to get ahead of the problem by making this report.

The vehicle will lose turn signal sounds making it unclear whether turn signals are activated. Therefore the driver may expect that the signal is on when it is not, or take eyes off the road in order to perform a visual confirmation.

Center Screen is leaking toxic fluid after researching online seems to be a common problem for many including myself. The liquid is slowly coming out the bottom of the screen onto the center console.

The recall was issues on March 22, 2021. It has been nearly 18 months and Tesla has still not fixed the issue for which the recall was done (NHTSA Recall No. 21V-035). It takes time for the car to start every time while the instrument panel refreshes. I believe more than a reasonable amount of time has passed and this issue needs to be remediated by Tesla

The continued Tesla MCU problem. Got bad with system crashing and screens going blank, then finally got the Tesla eMCC memory fix and all was good the last year or so, then in the last several weeks. It occurred 4 times and I made a service appointment, tech cleared the drive and said all would be good. Two days later it occurred again. MCU crashed again Monday 30 May ~1202, started back up a couple minutes later then functional a minute after that.

The electrical components in our steering wheel have stopped working, disabling the horn. The horn itself can be deployed from the Tesla phone app (so I know the horn itself is not bad). Additionally, the control buttons on the steering wheel no longer work. A simple google search reveals that this is a widespread problem with Tesla vehicles. Not having a working mechanism to deploy the horn is a very serious safety issue --as the horn is intended to be used to warn careless drivers from coming into your lane, alert distracted pedestrians, etc. Despite seeing this failure across a wide array of its vehicles, Tesla is issuing 4-figure repair estimates --or at least that is what they did for me. Tesla should be required to replace its failing components as a matter of public safety. I can assure you that people will be injured and/or die because of Tesla's failure to act. Please feel free to call me if you would like to discuss. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

All of the display in the front has started leaking with bubbles forming on center as well driver display. There was a recall for this issue that included 2016 model X but Tesla says that my vehicle was not included in the recall. I am not sure how did they selectively include or exclude cars from that recall.

I had my Tesla Model X MCU replaced per the recall. Prior to having the MCU replaced I had numerous (more than 20) episodes of the car just shutting down and losing all power and would not restart for anywhere from 3 to 20 minutes. Many times after the vehicle would restart the main control screen would remain black, there would be no access to any of the controls usually accessible there. Other times there would be no navigation, radio or HVAC available. When reporting these issues I was told to keep trying to reboot that it was a known software issue. When the recall was finally announced I checked frequently for appointments for a replacement chip which were not abundantly available. When I was finally able to get an appointment for the recall, the service center assured me that the replacement MCU would make things better but I also had the option to upgrade to a better chip for $2K but lose many options like FM and XM radio, which I use. Since the MCU replacement I have continued to have these same issues AND my phone will no longer pair with the vehicle to provide the hands free use I had previously. I have worked with Tesla to try to resolve these issues and I am told by their technicians that this is a known software issue that is happening to "older" Model S and Model X vehicles and there is no current projection as to when this will get resolved as it is on the back burner. My car is a 2016 with 40K miles! How is this OK? How is this not a safety issue? TODAY THE CAR WENT COMPLETELY DARK/DEAD WHILE I WAS DRIVING!!! Luckily I was driving in a parking deck and there was no resulting accident. I have called Tesla customer service and messaged the local service center to report these issues multiple times. Even the corporate customer service rep has difficulty reaching them directly. It is so sad to have such a nice vehicle with issues like this. We have talked about trading it in but ethically cannot fathom passing these known issues on to someone else.

Tesla refusing to allow me to make a service appointment to rectify an open NHTSA recall. Said they’ll contact me when it’s available to be fixed. This was two months ago and still haven’t heard back from them on when I can have my recall fixed. Messaged and called the actual service center, no authorization to bring car in for repair. Recall information below

The contact owns a 2016 Tesla Model X. The contact stated that the control panel which controls all the important functions inside the vehicle had malfunctioned. The contact performed a hard reset for the control panel to display and function as designed. The reset took approximately 3-5 minutes. The contact took the vehicle to the dealer and an unknown repair was performed. The manufacturer was made aware of the failure. The approximate failure mileage was unknown. Consumer stated vehicle was repaired and $1,600+ was paid out of pocket but vehicle is still malfunctioning.*JB

The contact owns a 2016 Tesla Model X. The contact stated that the gear shifter, windshield wipers, brakes, and accelerator pedals were the only manually operated functions within the vehicle, all of which work as designed. All other functions were operated by a central computer system which would simultaneously become inoperable. The failures lasted between three to five minutes. Additionally, the failure would occur while driving at various speeds or while the vehicle was idle. The computer would reboot itself and function as normal. There was no warning. The contact took the vehicle to the dealer who stated that the issue was normal and would fix itself after an update. The contact stated that updates on the system would occur every few weeks to few months and several had already occurred however, the failure persisted. The manufacturer was made aware of the failure and stated that there were no recalls on the VIN. The repairs were no longer covered under warranty. The approximate failure mileage was 30,000.

Mileage: 30,000

YELLOWING OF THE SCREEN AND THE SCREEN CLICKS IN MULTIPLE PLACES DURING A SINGLE CLICK OF A BUTTON - CAR WAS ON SOME KIND OF UV TREATMENT FOR 73 HOURS - NOT BETTER AT ALL - ALSO THE NAVIGATION UNIT RESETS ALL THE TIME SOMETIMES LEAVING YOU UNABLE TO ACTIVATE AIR CONDITIONER. TESLA TRIED TO PUSH ME TO BUY SOME AND OF UNIT UPDATE 2K - NOT ACCEPTABLE - THE CAR IS IN PERFECT CONDITION BUT THE SCREEN'. CAN YOU POINT ME OUT TO SOMEONE THAT CAN PROVIDE A SOLUTION OR ANY ACTIVE CLASS ACTION LAWSUIT SO I CAN JOIN IN

I HAD BLANK SCREEN AND IT TURNED OUT TO BE A MEMORY CARD PROBLEM WHICH WAS UNDER RECALL. THIS WAS ONCE FIXED BY TESLA AND THIS IS SECOND TIME IT HAPPENED WHICH I GOT FIXED BY TESLA UNDER RECALL.. AFTER FIXING THE PROBLEM I PERSISTENTLY HAVE THE SAME PROBLEM WHERE I AM DRIVING IN SCREEN GOES BLANK ALL OF A SUDDEN. SUBSEQUENTLY A TESLA SYMBOL WILL APPEAR WHICH CAN LAST UP TO 5 TO 10 MINUTES MINIMUM. DURING THIS TIME I CANNOT USE ANY ELECTRONIC CONTROL LIKE RADIO NAVIGATION TEMPERATURE OR A CLIMATE CONTROL ETC.

Mileage: 52,000

MOST TIMES WHEN I TAKE MY FOOT OFF THE GAS PEDAL, THE CAR SEEMS TO ACCELERATE ON ITS OWN. HOWEVER, WHEN MERGING ONTO THE HIGHWAY, ACCELERATION IS REDUCED. AS OF THE PAST COUPLE OF WEEKS, STEERING AROUND TURNS HAS BECOME A PROBLEM. THE CAR OPERATES LIKE IT'S SLIDING ON AN ICE PATCH.

Mileage: 19,500

2016 TESLA MODEL X. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-062 AND 20V-710. *LD THE CONSUMER STATED THE DEALER WOULD NOT HONOR THE RECALL STATING THE VEHICLE WAS NOT EXPERIENCING THE FAILURE. THE CONSUMER STATED THE SCREEN WOULD BLACK OUT RANDOMLY AND THE STEERING ASSIST DID NOT FUNCTION PROPERLY. THE VEHICLE WAS INVOLVED IN AN ACCIDENT DUE TO THE FAILURE. THE VEHICLE HAD TRIM SEPARATION THAT WOULD LEAK WATER THAT THE DEALER WOULD NOT REPAIR. *JS

TOUCH SCREEN STAYED OFF FOR MORE THAN 30 MINUETS ON A 2 HOUR FREEWAY DRIVE WITH NO CONTROL OF THE VEHICLES DEFROSTER, CLIMATE, NAVIGATION OR AUDIO CONTROLS. TOUCH SCREEN DOES NOT ALWAYS RESPOND AND GLITCHES. REAR VIEW CAMERA DOES NOT ALWAYS RESPOND NOR WORKS IMMEDIATELY WHEN IN REVERSE AND GOES ALL BLACK. DEFROST WOULD NOT WORK ON FREEWAY MULTIPLE TIMES DUE TO BLACK NON RESPONSIVE SCREEN. REAR DRIVER SEAT SEQUELS/SQUEAKS A LOT WHEN SAT IN. CAR OFTEN TAKES A MINUTE OR LONGER FOR THE DASHBOARD AND TOUCHSCREEN TO TURN ON. BATTERY DOES NOT HOLD CORRELATING CHARGE TO MILES DRIVEN. LOUD WHIRLING/GRINDING WHEN ACCELERATING...

Mileage: 67,000

MY 2016 TESLA MODEL X'S MCU IS OFTEN FREEZING, RESTARTING, OR GOING COMPLETELY BLACK WHILE DRIVING AND WHILE PARKED. WHEN THIS HAPPENS, I'M UNABLE TO ACCESS ANY OF THE FEATURES OF THE CAR BUT MORE IMPORTANTLY, THE REARVIEW CAMERA DOES NOT WORK WHEN THE MCU IS HAVING AN ISSUE. WITH THE SMALL REAR WINDOW, I CANNOT SEE ANY CHILDREN OR PEOPLE BEHIND MY VEHICLE. REVERSING WITH NO REAR VIEW CAMERA IS DANGEROUS. I'M ALSO UNABLE TO TURN ON THE FOG LIGHTS WHEN NEEDED. I'VE BROUGHT IT INTO TESLA TWICE ALREADY AND EACH TIME, THEY HAVE SAID THAT THEY CLEARED THE MEMORY AND DISCONNECTED THE BATTERY FOR A MOMENT AND RECONNECTED. THIS HAS NOT FIXED THE ISSUE. JUST TODAY, THE MCU SCREEN AND MY ICC SCREEN SHUT DOWN FOR A FEW MINUTES WITHOUT ANY NOTICE. I RECORDED THE INCIDENT. I'VE SPOKEN TO OTHER OWNERS AND IT SEEMS TO BE A COMMON ISSUE.

Mileage: 43,399

DISPLAY UNIT GOES BLANK WHILE DRIVING AND REBOOTS ON ITS OWN WHILE DRIVING. UNABLE TO SEE THE REAR VIEW CAMERA DURING REVERSING THE CAR AS THE DISPLAY TURNS DARK

Mileage: 102,000

THE SCREEN WILL GO BLACK WHILE DRIVING AND THEN NEEDS A RESET, TAKES ABOUT 5 MINUTES TO REBOOT THE SYSTEM ALL WHILE STILL DRIVING ON THE ROAD. LAG WITH THE SCREEN, PUT THE CAR IN REVERSE AND IT TAKES 30 SECONDS FOR REAR CAMERA TO COME ON. I CAN NEVER THE THE INTERNET TO WORK AS IT SHOULD, UNABLE TO PULL UP THE OWNERS MANUAL. THIS HAS BEEN HAPPING OVER THE LAST 12 MONTHS. I HAVE MANY VIDEOS TO SHOW THE ISSUE, BUT TESLA SAYS ALL IS NORMAL WHEN ITS TAKEN IN FOR SERVICE EVEN WHEN I SHOW THE VIDEO OF WHAT HAPPENED.

Mileage: 35,020

THE MAIN COMPUTER SCREEN STOPS WORKING WHICH CAUSES THE HVAC DEFROSTER AND OTHER CONTROLLING UNITS OF THE CAR TO STOP WORKING WHILE IN DRIVE.

Mileage: 90,000

MAIN DISPLAY COMPUTER GOES DARK AND STOPS WORKING WHILE IN DRIVE. HVAC SYSTEM STOPS AS WELL AS DEFROSTER DOES NOT WORK. POOR VISIBILITY AND CONTROL ISSUE OF THE CAR

Mileage: 92,000

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH WHEN THE VEHICLE'S FRONT PASSENGER DOOR SUDDENLY UNLOCKED AND OPENED. THE CONTACT ATTEMPTED TO CLOSE THE DOOR, HOWEVER, THE DOOR FAILED TO LATCH. THE CONTACT STATED THEY HAD TO RETURN HOME HOLDING THE DOOR AS THEY WERE DRIVING. THE VEHICLE'S DOOR NOW FAILS TO LOCK. THE CONTACT DID NOT CONTACT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD BE ABLE TO SEND A MECHANIC TO FIX THE DOOR WITHIN A MONTH. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.*DT*JB

Mileage: 28,000

THE CENTER CONSOLE WILL BECOME UNRESPONSIVE, POORLY RESPONSIVE OR FREEZE INTERMITTENTLY. FACTORY RESET HAS FAILED TO ALLEVIATE THE PROBLEM. THE ISSUE IS BECOMING MORE FREQUENT. A SOFT RESET WILL TAKE 5-10 MINUTES TO COMPLETE (IT TOOK LESS THAN A MINUTE WHEN THE CAR WAS NEW). DURING THAT TIME THE HVAC IS SHUT OFF AND THE BACKUP CAMERAS ARE NOT FUNCTIONAL. CONTACT WITH TESLA HAS BEEN UNSUCCESSFUL IN GETTING THEM TO REPLACE THE MCU. THIS APPEARS TO BE A KNOWN ISSUE.

Mileage: 43,000

MY CENTER SCREEN KEEPS ON TURNING BLACK WITHOUT ANY CONTROLS OF SOME IMPORTANT FUNCTIONS ON THE CAR. I CALLED TESLA REGARDING THE RECALL AND THEY SAID THEY JUST CLEARED THE MEMORY AND DOES NOT QUALIFY TO HAVE IT REPLACED. YESTERDAY IT TURNED BLACK AGAIN AND COULD NOT DRIVE THE CAR AT ALL.TESLA IS TRYING TO GET AWAY WITH RECALL. THE OTHER RECALL FOR THE BOLT IN THE STEERING HAS NOT BEEN DONE AT ALL.

MCU FAILURE WHILE DRIVING ON THE FREEWAY. I WAS DRIVING WITH AUTOPILOT ON THE FREEWAY. THE MCU FAILED AND DISENGAGE THE AUTOPILOT BUT THERE WAS NO AUDIO WARNING. ALMOST CRASHED INTO THE WALL OF THE HOV LANE.

Mileage: 49,000

THE CENTER DISPLAY AND SOMETIMES EVEN THE MAIN DISPLAY BLACK OUT DURING DRIVING. MOST TIMES THE SYSTEM REQUIRES A REBOOT WHICH CAN TAKE A FEW MINUTES. DURING THE TIME WHERE THE SCREEN ARE NOT VISIBLE YOU HAVE NO CONTROL OVER HEADLIGHTS OR THE ABILITY TO DEFROST THE WINDSHIELD. IN ADDITION THE CAMERA WHICH IS DISPLAYED WHILE DRIVING IS ALSO UNAVAILABLE. IF THE CENTER SCREEN GOES BLACK THEN YOU CAN'T SEE HOW FAST YOUR GOING OR IF YOUR PARK, DRIVE OR REVERSE.

Mileage: 75,000

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED WHILE REVERSING THE VEHICLE FROM HIS GARAGE, WHEN ATTEMPTING TO ADJUST THE RADIO AND THE BACK-UP CAMERA DISPLAY ON THE TOUCH SCREEN DISAPPEARED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO CONTINUED REVERSING AND BACKED UP INTO ANOTHER PARKED VEHICLE. THE AIRBAGS DID NOT DEPLOY. THE CONTACT STATED NO ONE WAS INJURED OR SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN AUTO BODY SHOP TO HAVE THE REAR BUMPER REPAIRED. THE CONTACT STATED ON 2 DIFFERENT OCCASION, WHEN THE HE EXPERIENCE THE SAME FAILURE. THE VEHICLE WAS TAKEN TO LOCAL DEALER TESLA (4180 EL CAMINO REAL, PALO ALTO, CA 94306:(650) 681-5800), WHERE IT WAS DIAGNOSED WITH NEEDING THE MICROCHIP OR THE DISPLAY UNIT TO BE REPLACED.THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET.THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.*DT*JB

Mileage: 15,000

ON A WEEKLY BASIS, MY CENTER CONSOLE THAT HAS CONTROLS FOR LIGHTS, DEFROSTERS, A/C WILL FREEZE AND GO BLANK FOR AN APPROXIMATE 2 MINUTE REBOOT. THIS IS WHILE DRIVING THE VEHICLE. THE ABILITY TO ADJUST THE WINDSHIELD FRONT AND REAR, ARE INACCESSIBLE AT THIS TIME. THIS WILL HAPPEN IN MOTION WHETHER ON A CITY STREET OR HIGHWAY.

Mileage: 31,000

HAVING MANY ISSUES THAT SEEM TO FOLLOW THE REPORTED SYMPTOMS OF FAILING EMMC MEMORY, HOWEVER TESLA TOLD ME THAT IT IS NOT THE ISSUE AND THAT THE EMMC JUST NEEDS "REFRESHED" FOR $95.59. IT SOUNDS LIKE A WAY FOR TESLA TO DELAY THE INEVITABLE REPLACEMENT OR AVOID REPLACING THE MODULE. ALSO, I THINK IT SHOULD BE ILLEGAL FOR AN AUTOMAKER TO LEAVE A FEATURE SUCH AS AUTOPILOT IN "BETA" FORM INDEFINITELY IN A PRODUCTION VEHICLE. I SUSPECT THE FEATURE (THAT WAS QUITE EXPENSIVE) WILL NEVER BE ACTUALLY FINISHED SINCE DEVELOPMENT IS PROBABLY NO LONGER HAPPENING ON OLDER VEHICLES.

Mileage: 70,000

I OWN 2 TESLAS (2013 S AND 2016 X) AND WITHIN 6 WEEKS BOTH CENTER SCREENS WENT BLANK. THE STATED REASONS BY TESLA FOR THE DEFECT FOR THE S IS LISTED AS "MS TEGRA MCU LTE PREM W-D MOTHERBOARD NA(1004740- 10-A)" AND FOR THE X IT'S LISTED AS "MCU, MDLSX, NA PREMIUM, REMAIN (64GB)(1098010-99-H)". I'M CONVINCED IT'S A BUILT-IN FLAW THAT SHOULD BE COVERED BY TESLA VS THE OWNERS. ALSO, UPON MY REQUEST TO SEND ME THE DIAGNOSTIC LOGS THAT WOULD ALLOW ME TO VERIFY WETHER IT'S TRULY THE MOTHERBOARD OR THE SC CARD THAT IS DEFECT, TESLA REFUSED TO DO SO. IT'S A CRITICAL PIECE OF INFORMATION FOR ANY OWNER TO BE ABLE TO SEE AND READ.

THE CENTER SCREEN KEEPS GOING OUT AND HAVING TO BE RESTARTED. TESLA WILL NOT COVER THE REPAIR BECAUSE THE VEHICLE IS OVER 100,000 MILES.

THE CENTER CONSOLE WENT DEAD, THE VEHICLE COULD NOT BE MOVED, WOULD NOT EVEN GO INTO NEUTRAL, HAD TO DRAGGED OUT OF THE GARAGE BY THE TOW COMPANY AND THEN SHIPPED TO THE DEDHAM, MA FOR REPAIR. THE ISSUE WAS A FAILED EMMC MODULE AND COST BE ABOUT $600 IN REPAIRS

Mileage: 115,000

THE MAIN SCREEN FAILED. THIS IN TURN CAUSED OTHER SYSTEMS TO NOT WORK CORRECTLY. EXAMPLES INCLUDE REAR VIEW CAMERA, TURN SIGNALS, INFOTAINMENT SYSTEM WHICH INCLUDES MAPS, NAVIGATION, MUSIC AND THE ABILITY TO CHANGE ANY SETTINGS ON THE CAR. THE CAR WAS STATIONARY WHEN THE MCU STOPPED WORKING.

Mileage: 41,000

THE VEHICLE STARTED TAKING LONGER TO START UP ABOUT A FEW MONTHS AGO. THEN THE SYSTEM NEEDED TO BE REBOOTED ON A REGULAR BASIS TO BE FUNCTIONAL. AT ONE POINT THE MAIN SCREEN THAT CONTROLS ALL THE SAFETY AND VISIBILITY FEATURES OF THE VEHICLE STOPPED WORKING AND THE VEHICLE WOULD TAKE UP TO 5 MINUTES TO START UP. AFTER DOING SOME RESEARCH THIS IS A COMMON ISSUE WITH TESLA'S OLDER THAN 2018 WHERE THEY ENCOUNTER AN "EMMC FAILURE" OF THE MCU. THE DEFECT OF THE MCU WAS ADDRESSED WHEN TESLA REPLACED THE MCU IN ITS VEHICLES IN 2018. THIS SHOULD BE TREATED AS A RECALL DUE TO THE DESIGN FLAW OF THE MANUFACTURER. THE MCU CONTROLS ALL THE SAFETY FEATURES OF THE VEHICLE AND THE REAR VIEW CAMERA. WITHOUT THE MCU IT MAKES IT EXTREMELY DIFFICULT TO HAVE THE VISIBILITY NEEDED TO GO IN REVERSE.

Mileage: 63,000

MAIN SCREEN COMPUTER (MCU)JUST SHUT DOWN WHILE DRIVING. THIS IS A VERY SERIOUS SAFETY ISSUE THAT TESLA ALREADY KNEW ABOUT AND THIS IS A LONG TIME ISSUE.

Mileage: 79,818

MCU ISSUE AND BUBBLE SCREEN

Mileage: 29,500

CENTER CONSULE WENT COMPLETELY DARK AFTER MCU FAILED. SIDE MIRRORS COULD NOT BE CONTROLLED AND BLINKERS STOPPED WORKING

MY TOUCHSCREEN WENT BLACK AND SYSTEMS BECAME DISABLED (AIR CONTROL, AUTOPILOT, MUSIC, NAVIGATION). WITHIN A WEEK THE READINGS ON MY PHONE APP WERE NOT CORRECT AND IT TOOK SOME TIME FOR THE POWER TO ENGAGE THE GEARS. MY BACKUP CAMERA WENT DARK. FINALLY, I COULD NOT PUT MY CAR IN GEAR AND IT HAD TO BE TOWED BY A SPECIALTY TOWING SERVICE. TESLA TELLS ME IT IS A SOFTWARE ISSUE, BUT I THINK A MEMORY CHIP HAS GONE BAD. I THINK THIS RELATES TO AN EXISTING INVESTIGATION ON THIS ISSUE BY NHTSA.

Mileage: 106,531

MAY 2020 WHILE MY CAR WAS STILL UNDER WARRANTY I CONTINUALLY HAD ISSUES WITH THE MAIN SCREEN. ISSUES WERE REPORTED TO TESLA WHO ASSERTED IT WAS THE FIRMWARE. TESLA KEPT MY CAR FOR OVER A WEEK FOR REPAIRS, THEN CHARGED ME $400 FOR NEW FIRMWARE. HOWEVER WITHIN TWO MONTHS THE ISSUES BEGAN AGAIN, THE SCREEN GOING BLACK AND MULTIPLE ERRORS. IN AUGUST I WAS FINALLY GIVEN ANOTHER SERVICE APPOINTMENT. THIS TIME THEY ASSERTED IT WAS THE 12V BATTERY (DESPITE RECENTLY HAVING THAT REPLACED IN 2019). AFTER REPLACING THE 12V BATTERY THE PROBLEMS WITH THE MCU STILL PERSISTED. IT TAKES ABOUT 3WKS TO 1MONTH TO EVEN GET A SERVICE APPOINTMENT. NOW THEY ARE SAYING THE ISSUE IS WITH THE MCU WHICH NEEDS TO BE REPLACED. I DO BELIEVE THE ISSUE WAS WITH THE MCU ALL THE TIME. I DO BELIEVE TESLA EITHER MISDIAGNOSED OR KNOWINGLY DID NOT RESOLVE THE ISSUE. NOW I AM BEING ASKED TO PAY $2500 NOT INCLUDING TAX AND LABOR TO REPLACE THE ENTIRE MCU FOR PROBLEMS WHICH WERE INITIALLY REPORTED WHILE THE CAR WAS UNDER WARRANTY. FURTHER, TESLA IS NOW CLAIMING THEY NO LONGER HAVE LOGS OF DIAGNOSTICS ON MY CAR WHEN I REQUESTED TO SEE THE DIAGNOSTICS THAT WERE PREVIOUSLY RUN DIAGNOSING MY BLACK SCREEN ALTHOUT THE DO AGREE MY CAR HAS BEEN CONTINUALLY BROUGHT IN FOR A BLACK SCREEN AND NON-FUNCTIONING SYSTEM. DISABLED SCREEN FUNCTIONALITY CAUSES SEVERAL OTHER SYSTEMS OF THE CAR NOT TO WORK: REGENERATIVE BRAKING DISABLED, AUTOPILOT DISABLED, DRIVER AND USER SETTINGS, DISABLED, AC UNIT NOT FUNCTIONING, STEREO/RADIO CAPABILITY DISABLED. EACH DAY A DIFFERENT ALARM OR NOT WOULD COME ON DISABLING ANOTHER FUNCTION WHILE DRIVING. VERY DANGEROUS AND VERY UNNERVING, ESPECIALLY WHILE TRANSPORTING THREE YOUNG CHILDREN. I HAVE ASKED TESLA FOR DIAGNOSTICS LOGS ON MY CAR AND HOPING TO RECEIVE AND SUBMIT THEM AS SUPPORT FOR THIS COMPLAINT.

Mileage: 30,302

TOUCHSCREEN DIED COMPLETELY AFFECTING ABILITY TO DRIVE VEHICLE. NO ABILITY TO CONTROL DEFROST OR AIR CONDITIONING FOR WINDSHIELD VISIBILITY. TURN SIGNALS PRODUCE NO AUDIBLE NOISE. NO BACKUP CAMERA. NO ABILITY TO CHANGE CHARGE RATE OR REASONABLY IDENTIFY WHEN CAR WILL RUN OUT OF CHARGE AND DIE ON A LONG TRIP. I CANNOT TELL OF MY BATTERY FAN IS WORKING TO PREVENT OVERHEATING AND FIRES. NO ABILITY TO TELL IF AIRBAGS ARE FUNCTIONAL OR SHUT OFF. NO ABILITY TO TELL IF MILES DRIVEN ARE REGISTERED ON ODOMETER. NO ABILITY TO TURN ON A TOW MODE IF VEHICLE IS DISABLED.

Mileage: 50,500

MCU (MEDIA CONTROL UNIT) FAILED ON MULTIPLE OCCASIONS, I WAS UNABLE TO CONTROL AC/RADIO/AUTOPILOT SYSTEM/ OR NAVIGATION. ALSO BOTH TURN SIGNAL WERE IN-OPERATIONAL. TESLA SERVICE CENTER REFUSES TO REPLACE THE MCU OR FIX IT. VEHICLE WAS IN MOTION, ON HIGHWAY AT A SPEED OF ABOUT 70 MPH.

Mileage: 30,000

THE CAR DOESN'T TAKE CHARGE. I DROVE MY CAR TO TRY DIFFERENT CHARGING SPOT IN THE SAME SUPERCHARGING STATION AND TRY IN ANOTHER CHARGING STATION. THE CAR DOESN'T CHARGE. IT WAS A WEEKEND WHEN THE CAR HAS CHARGING ISSUE. EVENTUALLY THE CAR JUST OUT OF JUICE. WON'T OPEN IT LET ME IN AND I HAVE TO TOW THE CAR TO SERVICE CENTER IN THE MONDAY SERVICE BUSINESS DAY. IT NEEDS SPECIAL TOWING WITH DOLLY. BECASUE OF THE CAR OUT OF JUICE THE 12V BATTERY IS DEAD TOO AFTER THAT. CHARGING PORT IS A KNOWN ISSUE TO TESLA BUT AFTER ALL THE REPAIR. I WAS CHARGED OF $1300

Mileage: 55,000

THE TOUCHSCREEN BECOME LESS RESPONSIVE THE PAST FEW MONTHS, THE POWER-UP TIME BECOMES LONGER, THE SCREEN WOULD FREEZE AND WOULD HAVE TO BE REBOOTED, AND ON JULY 24TH THE MCU UNIT IS A TOTAL FAILURE. I COULDN'T EVEN DRIVE THE CAR UNTIL TESLA MOBILE SERVICE COMES OUT TO CYCLE THE POWER OF 24V. THE COST IS $85 OF DIAGNOSTICS FEE BUT HE COULDN'T FIND ANYTHING BESIDES THAT IT IS NOT RESPONSIVE. AFTER THAT I HAVE TO RESCHEDULE ANOTHER VISITS WHICH IS NOT AVAILABLE UNTIL AUG 12TH. I CAN DRIVE NOW WITH BLACK MCU BUT I CAN'T CONTROL BLINKERS. MY BLINKERS ARE ALWAYS OFF. VERY UNSAFE. THIS CAR HAS ONLY 55K MILES. IT IS RIGHT AFTER THE WARRANTY EXPIRES. THE MOBILE SERVICE AND PHONE CALL WITH SERVICE SHOP IN RENO LOCATION BOTH SUGGEST ME TO REPLACE TO A NEW MCU AND SINCE IT IS OUT OF POCKET IT MAKES SENSE TO DO A MCU UPGRADE INSTEAD. TOTAL WITH PART $2500 IT WOULD BE AROUND $3000.

Mileage: 55,000

THE MCU IS DEAD. CAR CANNOT BE OPERATED SAFELY. NO SIDE BLINKERS, NO HORN, NO AC. AT THIS POINT MY CAR CANNOT EVEN TURN ON AND CANNOT BE DRIVEN. CONTACTED TESLA, BUT IT IS NOT A SAFETY ISSUE AND THEY SENT ME HOME AS PARTS WERE OUT OF STOCK. IT IS NOT SAFE TO DRIVE AS BLINKERS DON'T WORK.

CENTER SCREEN (MCU) DIES/FREEZES UP WHILE DRIVING AND MUST TRY TO RESET ALL THE TIME. TESLA REFUSES TO ACCEPT RESPOSIBILITY AND REPLACE WITH NEW MCU UNDER WARRANTY.

Mileage: 65,000

WHILE DRIVING THE CAR ON JULY 31 AT ABOUT 7PM, THE CENTER TOUCHSCREEN WENT BLACK AND WOULD NOT RESET USING TESLA INSTRUCTIONS. VEHICLE WAS PARKED. THE A/C AND CLIMATE CONTROLS WERE THEREFORE STUCK IN THE ON POSITION WITH NO RECOURSE. ALL OTHER FUNCTIONS HANDLED BY TOUCHSCREEN WERE INOPERATIVE. TESLA ROADSIDE ASSISTANCE WAS CALLED ON MORNING OF AUG 1 FOR OIPTIONS, BUT RESET PROTOCOLS OFFERRED DID NOTHING TO HELP SOLVE THE PROBLEM. CAR TAKEN IN TO TESLA SERVICE CENTER ON AUG 2, WITH INOPERATIVE MCU IDENTIFIED AS THE CAUSE ON AUG 3. REPAIR COST ESTIMATED TO BE ABOUT $1500. I THEN FOUND OUT THE REPAIR WAS OUT OF WARRANTY ONLY BECAUSE TESLA HAD SHORTENED THE WARRANTY BY 2 YEARS AFTER I PURCHASED THE VEHICLE. IF THE WARRANTY WAS AS STATED WHEN THE CAR WAS PURCHASED, THIS REPAIR WOULD HAVE BEEN COVERED BY TESLA. SORRY, NO USEFUL PICS OR DOCS APPY AT THIS POINT, AS REPAIR HAS NOT YET BEEN MADE.

Mileage: 54,000

TOTAL MAIN COMPUTER FAILURE (MCU) - MANY SAFETY FEATURES WERE UNACCESSIBLE AND NOT AVAILABLE INCLUDING BUT NOT LIMITED TO TURN SIGNALS AND HAZARD LIGHTS STOP WORKING, THE SETTINGS FOR AUTOPILOT AND DRIVING ARE GONE, THE SUSPENSION SETTINGS, THE ABILITY TO TURN ON HEADLIGHTS MANUALLY, ABILITY TO MANUALLY LOCK AND UNLOCK THE VEHICLE, NAVIGATION, A/C, SUNROOF CONTROLS, ETC.

Mileage: 36,000

MAIN COMPUTER SYSTEM DIED. ALL SCREENS STOPPED FUNCTIONING (INCLUDING SPEEDOMETER). CAR WOULDNT LOCK/UNLOCK. TESLA SAID THE MCU HAD TO BE REPLACED AND THEY WERE GOING TO CHARGE ME BECAUSE IT WAS 5 DAYS OUT OF WARRANTY.

Mileage: 47,000

MY SCREEN GOES BLACK. THIS RECOVERS OVER TIME WHEN I REBOOT, BUT IF I AM CHECKING MILEAGE THE SCREEN GOES BLACK AGAIN. PEOPLE WHO HAVE THE SAME CAR HAVE TOLD ME THAT THIS IS A KNOWN PROBLEM WITH THE COMPUTER MEMORY FOR THIS VEHICLE. THIS HAS HAPPENED WHEN THE CAR IS STATIONARY AND MOVING ON A CITY STREET. I AM NOT ABLE TO GET A SERVICE APPOINTMENT UNTIL AUGUST 7, 2020

Mileage: 51,500

THE MCU SCREEN ON MY TESLA WENT OUT AFTER RETURNING TO THE VEHICLE FROM IT BEING PARKED. SCREEN WOULD NOT TURN ON EVEN AFTER MULTIPLE REBOOTS. WAS ABLE TO DRIVE THE VEHICLE BUT LOST ALL CONTROLS THAT THE MCU SCREEN CONTROLS, LUCKILY IT WAS A COOLER DAY AND I DIDN'T NEED THE AC BUT HVAC IS INACCESSIBLE WHEN THIS GOES OUT AMONG OTHER SAFETY ITEMS. PRIOR TO THIS THERE WERE TIMES WHEN THE SCREEN WOULD BE OUT AND THEN COME ON AFTER A FEW MINUTES. THIS IS A KNOWN ISSUE WITH TESLA MODEL S/X VEHICLES BUILT BEFORE APRIL 2018. THEY SEEM TO ALWAYS FAIL OUTSIDE WARRANTY BUT THIS SHOULDN'T BE AN ISSUE AND CAN CAUSE HARM BECAUSE OF WHAT THE MCU CONTROLS.

Mileage: 39,160

THE MCU DIED, PREVENTING USE OF THE BACKUP CAMERA CREATING A HAZARD WHILE BACKING UP WITH LOW VISIBILITY.

Mileage: 76,820

MCU-TOUCHSCREEN EMMC FAILURE - MCU1 (VERSION 1) UNIT IN TESLA, INCLUDING MY 2016 TESLA MODEL X HAS AN EMMC CHIP THAT CAUSE FAILURES RESULTED IN WHOLE CENTRAL SCREEN GOING BLANK, FREEZES, AND AS RESULT MAKE CAR NOT-OPERATIONAL - NO NAVIGATION, NO CLIMATE CONTROL, NO OTHER CONTROLS OF THE VEHICLE, SINCE IT'S ALL DRIVEN THROUGH CENTRAL SCREEN. CONSIDERING MY CAR IF JUST 3.5 YEARS OLD, THIS IS REALLY CONCERNING AND TESLA SHOULD ADDRESS THIS TECHNICAL FLAW.

Mileage: 67,150

THE MCU IN THIS 2016 MODEL X DOES NOT FUNCTION PROPERLY. IT WILL RANDOMLY CRASH AND GO COMPLETELY BLACK WHILE THE CAR IS IN USE WHICH STOPS ALL FUNCTIONALITY OF THE HVAC, RADIO/AUDIO, NAVIGATION, ETC. THE CAR ALSO CONTAINS A BROWSER WHICH DOESN'T WORK AT ALL. THE MCU IS EXTREMELY LAGGY WHEN IT IS WORKING.

Mileage: 34,500

MCU1 THE MAIN COMPUTER CONTROLLING THE CAR CRASHES FREQUENTLY AND DISABLES THE CAR

Mileage: 46,000

TESLA X MODEL 2016 ERRATIC BEHAVIOR NOTICED. SYSTEM WILL POWER UP NORMAL BUT SOME OF THE SAFETY FUNCTIONS WILL NOT BE AVAILABLE. CENTER SCREEN WILL NOT RENDER PROPERLY LIKE IT IS FROZEN. VERY FRUSTRATING. YES TESLA IS A LOW MAINTENANCE BUT IF THE COMPUTER MODULES / MONITOR THAT ARE HEART OF THE CAR ( ENGINE) THERE SHOULD BE EXTENDED WARRANTY ON IT. I AM TOLD THAT MCU UNIT NEEDS TO BE REPLACED LIKE SAYING YOUR ENGINE NEED REPLACEMENT AFTER 4 YEARS. THERE SHOULD BE STANDARDS ON THE COMPUTER HW DEVICES ON ELECTRIC CARS THAT ARE MORE ROBUST AND LONGER LASTING. SO MUCH FOR LOW MAINTENANCE COMPARE TO CARS WITH ENGINES.

Mileage: 75,000

MAIN DISPLAY STOPS FUNCTIONING, CAUSING LOSS OF SEVERAL NECESSARY AND SAFETY FUNCTIONS INCLUDING BUT NOT LIMITED TO: VEHICLE CONTROL, CLIMATE, NAVIGATION AND VEHICLE STATUS. THIS IS A KNOWN PROBLEM FOR TESLA MODELS S AND X SOLD BEFORE 2018.

Mileage: 68,000

SUDDEN UNEXPECTED FAILURE OF MCU1-THE MAIN CONTROL TOUCH SCREEN OF THE CAR. LIMITING ACCESS TO KEY SAFETY FEATURES SUCH AS BACK UP CAMERA AND OTHER VEHICLE CONTROLS. THE VEHICLE HAD AN UNUSUAL DISPLAY BEHAVIOR AND TOOK A PROLONGED TIME TO WAKE UP, THEN THE CENTER DISPLAY FAILED TO TURN ON AT ALL. MANUAL RESET ATTEMPTS FAILED.

Mileage: 83,357

MY MCU WENT OUT AND I HAD NO WORKING HORN OR BLINKERS. I WAS ALMOST SIDE SWIPED BY A TRUCK THAT WAS COMING INTO MY LANE AS IF I WASN'T THERE AND I TRIED TO BLOW MY HORN AND I HAD NO HORN TO ALERT HIM OF PRESENTS IN THE LANE HE WAS AND DID MERGE AND I HAD TO HIT MY BRAKES TO AVOID HIM FROM CRASHING INTO US! THIS UNSAFE FOR A CAR THAT IF YOUR MCU GOES OUT YOU LOOSE SOME OF YOUR SAFETY FEATURES THAT COULD SAVE YOUR LIFE!

Mileage: 52,000

DURING CHARGING, THE CAR MCU SCREEN WENT BLANK, AND THE CAR WAS NOT ACCESSIBLE OR CONTROLLABLE. VEHICLE WAS UNRESPONSIVE UNTIL TOW TRUCK DRIVER BYPASSED UNIT BY JUMP STARTING THE 12 VOLT BATTERY. LIMITED CONTROL WAS REGAINED. CAR WAS DRIVABLE, BUT THE REAR DOORS WERE INOPERATIVE. I AM NOT SURE WHAT OTHER SYSTEMS WERE INOPERATIVE. I AM CONCERNED ABOUT THIS HAPPENING DURING DRIVING OR GETTING STRANDED IN A REMOTE PLACE.

Mileage: 57,798

WHILE HIGHWAY DRIVING THE MAIN MCU FROZE DUE TO A MANUFACTURER KNOWN MEMORY CORRUPTION DEFECT AND WOULD NOT REBOOT. THIS DEFECT FAILURE IMPACTS ACCESS AND CONTROL OF THE FOLLOWING SAFETY FEATURES, TURN SIGNALS, EMERGENCY BRAKE, EMERGENCY BATTERY DISCONNECT, FOG LIGHTS (FRONT AND REAR), AUTO HIGH BEAMS, REAR PEDESTRIAN CAMERA, SUSPENSION (INABILITY TO DISABLE AUTO LEVELING FOR TIRE CHANGING OR TOWING), TRACTION CONTROL SLIP START, SIDE MIRROR ADJUSTMENTS. BATTERY SAFETY LIMITS FOR ACCELERATION AND REGEN BASED ON ENVIRONMENTAL TEMPERATURE SAFETY LIMITS ARE ALSO DISABLED. THIS MCU FAILURE ALSO PREVENTS REFUELING (L3 DCFC STATIONS). AS WELL AS THE HVAC SYSTEM FROM BEING TURNED OFF WHILE PARKED. WHICH CONTINUED TO DRAIN THE PRIMARY BATTERY FOR SEVERAL HOURS. THE ODOMETER IS ALSO NOT AVAILABLE, AS WELL AS THE HANDS FREE BLUETOOTH FEATURE AND OTHER NON SAFETY FEATURES. THE INITIAL INCIDENT OCCURRED UNDER WARRANTY. THE MANUFACTURER SWITCHED TO A BACKUP MEMORY PARTITION TO REPAIR OR WORKAROUND THE DEFECT ISSUE TEMPORARILY. WITHIN 3 MONTHS, LESS THAN 1,000 MILES LATER, THE BACKUP PARTITION ALSO BECAME PERMANENTLY CORRUPTED AND REQUIRED A COMPLETE REPLACEMENT OF THE UNIT, OUT OF WARRANTY.

Mileage: 50,000

CHIP FAILURE IN MCU CAUSED TURN SIGNALS TO STOP WORKING AT APPROX 65,000 MILES. KNOWN DEFECT TO TESLA AND SHOULD BE REPLACED AS A RECALL AS THEY CHANGED THE CHIP TYPE FOR VEHICLES MADE IN 2018 OR NEWER DUE TO THIS DEFECT. THE FAILURE OF THIS CHIP IS A SAFETY ISSUE AND THEY ARE CURRENTLY CHARGING OWNERS $1500-$2500 TO FIX.

Mileage: 64,609

MY VEHICLE'S CENTER DISPLAY (MCU) IS STARTING TO SHOW SIGNS OF FAILURE ON ACCOUNT OF A FLAWED DESIGN THAT DEPENDS ON AN EMMC MEMORY COMPONENT THAT IS KNOWN TO FAIL CATASTROPHICALLY AFTER SEVERAL THOUSAND WRITE CYCLES, CAUSING LOSS OF CRITICAL ADAS AND REAR VIEW CAMERA FUNCTIONS, HVAC CONTROLS, AND OTHER BASIC VEHICLE FUNCTIONS. NOW, I AM FACING THE PROSPECT OF HAVING TO PAY TESLA THOUSANDS OF DOLLARS TO REPLACE THE ENTIRE MCU IN MY JUST-OUT-OF-WARRANTY VEHICLE. TESLA HAS TACITLY ACKNOWLEDGED THE SAFETY IMPLICATIONS OF THEIR ORIGINAL DESIGN BY MODIFYING IT TO USE A MORE ROBUST MEMORY COMPONENT IN 2018, AND THEY SHOULD BE MADE TO RECALL PRE-2018 MODELS TO ENSURE THAT NOBODY ELSE HAS TO ENDURE WHAT I AND MANY HUNDREDS OF OTHERS HAVE EXPERIENCED.

Mileage: 65,000

CAR WAS PARK FOR A FEW DAYS. GOT IN THE CAR AND THE MAIN CONTROL SCREEN DID NOT COME ON. I RESTARTED THE CAR A FEW TIMES AND NOTING, CAR WAS ABLE TO BE DRIVEN BUT WHIT NO ACCESS TO AC, RADIO, BACK UP CAMERA AND MOST IMPORTANT TURN SIGNALS, SINCE ALL THE CONTROLS ARE IN THE CENTER SCREEN. I CONTACTED TESLA AND WAS ABLE TO DRIVE IT, CAUTIOUSLY SINCE THE REVIEW CAMERA ACTS AS A BLIND SPORT MONITOR FOR ME. TESLA REPLACE THE CENTER COMPUTER UNDER EXTEND WARRANTY, WITCH HAS A $200 DEDUCTIBLE. *TR

FAILURE AND REPLACEMENT OF MCU TOUCHSCREEN PANEL IN MY MODEL X. COULD NOT SAFELY OPERATE THE VEHICLE BECAUSE I WAS UNABLE TO EXTEND SIDE MIRRORS, USE BACK-UP CAMERA, TURN ON/OFF AC OR HEATING OR USE NAVIGATION. OTHER SAFETY FEATURES REQUIRING USING OR SEEING THE TOUCHSCREEN PANEL WERE NOT ACCESSIBLE. VEHICLE 7 WEEKS OUT OF 3 YEAR WARRANTY BUT ONLY HAD 20,039 MILES ON IT. TESLA SAID I NEEDED TO PLAY FOR A NEW TOUCHSCREEN PANEL. AFTER A STRENUOUS DISCUSSION TESLA AGREED TO DISCOUNT THE REPAIR BY 50%. I STILL HAD TO PAY $841.63 FOR SOMETHING I FELT WAS A SAFETY ISSUE. LUCKILY THE CAR WAS PARKED AND AT HOME AT THE TIME OF THE FAILURE. IT COULD HAVE BEEN CATASTROPHIC IF IT HAPPEN WHILE DRIVING. I FELT THE TOUCHSCREEN PANEL FAILURE WAS CAUSED BY A MANUFACTURING DEFECT AND SHOULD HAVE BEEN REPLACED AT NO CHARGE. ALSO, IF TESLA FOUND IT HAD A HISTORY OF THESE PANELS FAILING, THEY SHOULD HAVE DONE A RECALL. IN NO WAY SHOULD SUCH A CRITICAL COMPONENT FAIL IN A VEHICLE THAT IS 3 YEARS, 7 WEEKS OLD WITH JUST OVER 20,000 MILES ON IT. *TR

Mileage: 20,039

THE MCU (THE CAR'S CENTER SCREEN) WOULD NOT TURN ON. THE CENTER SCREEN CONTROLS EVERYTHING IN THE CAR INCLUDING ALL THE UPDATES. SINCE THE CENTER SCREEN DIDN'T WORK, AND UPDATE WAS NOT ABLE TO PASS THROUGH, AND IT ESSENTIALLY MADE THE CAR NOT DRIVABLE. THE CAR WAS IN THE TURN OFF MODE AND WOULD NOT TURN ON. *TR

Mileage: 67,382

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT THE TOUCH SCREEN MEDIA CONTROL UNIT FAILED. THE VEHICLE WAS TAKEN TESLA (470 LANCASTER AVE, DEVON, PA 19333), AND THE SOFTWARE WAS UPDATED AND THE COMPUTER WAS REVIEWED. THE CONTACT STATED THAT ON ANOTHER OCCASION WHILE DRIVING, THE SCREEN DEACTIVATED AND RETURNED TO NORMAL FUNCTION INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE CAUSED THE TURN SIGNALS, AIR CONDITIONER AND WIPERS TO LOSE FUNCTIONALITY. ADDITIONALLY, THE FAILURE CAUSED THE VEHICLE'S DRIVING RANGE TO BE LIMITED TO 40 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

VEHICLE WAS STATIONARY, LONG START UP TIMES BEFORE I CAN INITIATE DRIVE AS SHOWN IN PICTURE JUST A T LOGO FOR ABOUT 10-20 SECONDS. ALSO STATIONARY AND IN MOTION CAN NOT PULL UP SOME ITEMS LIKE VEHICLE CHARGING OR FEATURES JUST GET A BLANK WHITE SCREEN AS SHOWN. ALL HAVE TO DO SINCE IT IS ON MCU1. *TR

Mileage: 82,000

ON THURSDAY, SEPTEMBER 26, 2019, AT 7:40 AM, I WAS PARKING MY CAR AT WORK AND MY CAR WENT ON FULL SPEED FORWARD OVER THE MEDIAN AND CRASHED, LUCKILY NO ONE WAS HURT. THIS HAPPENED IN A SPLIT OF A SECOND AND THE VEHICLE'S SAFETY OVERRIDE BREAK THAT SHOULD HAVE PREVENTED FROM GOING OVER AN OBSTRUCTION IN FRONT OF THE CAR DID NOT ENGAGE AS CLAIMED BY TESLA. I REQUESTED AN ANALYSIS OF THE CAR'S RECORDED DATA TO TESLA AND ASKED TO PROVIDE ME WITH A COPY OF THE REPORT FOR BETTER UNDERSTANDING. AFTER WEEKS OF ANALYSIS, AN EMPLOYEE FROM TESLA CALLED AND INFORMED THAT IT WAS MY FAULT AS THE GAS PADDLE WAS FULLY ENGAGED, I WAS ASTONISHED AS I DID NOT HIT THE GAS PADDLE RATHER I JUST LET MY FOOT OFF THE BREAK TO PARK MY CAR SLOWLY IN THE PARKING SPACE AND THE CAR TOOK OFF WITH SPEED AS IF I PUT FULL FORCE TO GAS PADDLE. AS FOR GETTING A COPY OF THE REPORT, HE SAID THAT HE WILL HAVE TO ASK THE ENGINEERS AND LET ME KNOW. IT HAS BEEN FOUR MONTHS, AND NO ONE REACHED OUT TO ME ABOUT THE REPORT. SOME PEOPLE SAW THE WHOLE INCIDENT AND SAID THAT I REDUCED THE SPEED OF MY CAR TO PARK AND SUDDENLY IT TOOK OFF AND WENT FORWARD FAST. AT THAT MOMENT, IT FELT LIKE THE CAR WAS CONTROLLED BY SOMEONE ELSE AS PRESSING ON A BREAK WAS NOT STOPPING THE CAR AND FINALLY, I HAD TO PRESS THE PARK TO STOP IT. I HAVE BEEN DRIVING THE CAR TO MY WORK AND PARKING AT THE SAME PARKING LOT EVERY DAY FOR THE LAST 3 YEARS. MY INSURANCE TOTALED THE CAR AND PROVIDED THE RESIDUAL VALUE, TO THIS DATE I AM WITHOUT A CAR AND TRYING TO FIX THE DAMAGES OF MY CAR. I ALMOST GAVE UP BUT SAW THE NEWS THAT I AM NOT ALONE ABOUT TESLA DENYING SIMILAR CLAIMS OF HUNDREDS OF SUDDEN ACCELERATION CRASHES. TESLA HAVE THE DATA AND I AM REQUESTING TESLA TO TAKE FULL RESPONSIBILITY AND COMPENSATE FOR MY DAMAGE. I AM REQUESTING NHTSA TO INVESTIGATE AND HELP BRING CLOSURE TO THIS MATTER.

Mileage: 36,700

PULLING INTO A PARKING PLACE THE CAR ACCELERATED OUT OF CONTROL EVEN THOUGH THE BRAKE WAS PRESSED

Mileage: 24,372

I HAVE HAD PROBLEMS WITH MY TESLA 1- DOORS REPEATEDLY MALFUNCTIONING (STATIONARY AND DRIVING) 2- THE ACCELERATOR WAS MALFUNCTIONING, CITY STREETS AND FREEWAYS 3- COMPUTER SHOT DOWN WHILE DRIVING AND SCREEN WENT BLANK. CITY STREETS TOMORROW AGAIN I AM TAKING THE CAR FOR REPAIR BECAUSE OF DOORS MALFUNCTIONING I DONT FIND IT SAFE. I LEFT IT IN THE SERVICE CENTER. I HAVE ONLY DRIVEN IT 2000 MILES OVER 13 MONTHS.

Mileage: 41,000

HERE IS A REPORT AND VIDEO OF AN OUT OF CONTROL MODEL X. HTTPS://WWW.TUNOTICIAPR.COM/NOTICIAS-POLICIACAS/1614660804--VIDEO-MUESTRA-VEH%C3%ADCULO-TESLA-DESCONTROLADO-EN-MAYAG%C3%BCEZ-A-PUNTO-DE-ATROPELLAR-A-UNA-PERSONA- ON SATURDAY, AUGUST 10, 2019, A STRANGE VEHICULAR ACCIDENT OCCURRED ON CALLE DE LA CANDELARIA, FORMER STREET MCKINLEY, MAYAGEZ, IN FRONT OF THE BAKERY MASSA BAKERY. THE DRIVER OF A TESLA MODEL X ELECTRIC CAR WAS PARKING, WHEN SUDDENLY IT SPED UP, INITIALLY IMPACTING A PICK-UP BUS. THE IMPRESSIVE IMAGES SHOW THAT THE TESLA VEHICLE WAS VERY CLOSE TO CAUSING INJURIES TO A YOUNG WOMAN WHO WAS GETTING OFF THE WHITE TOYOTA TACOMA ON THE PASSENGER SIDE. THEN HE WAS EXTREMELY CLOSE TO RUNNING OVER A PERSON ON THE OPPOSITE SIDEWALK. THE MARCH CONTINUED UNCONTROLLABLY AND IN A CIRCLE, SUBSEQUENTLY IMPACTING A SECOND VEHICLE. CLEARLY THE DRIVER IS UNABLE TO STOP THE CAR. THERE IS NO SUDDEN ACCELERATION (WHICH IS OFTEN BLAMED ON FOOT ERROR). IT WAS ONLY LUCK THAT PREVENTED LOSS OF LIFE. YOU HAVE DOZENS OF REPORTS OF UNINTENDED ACCELERATION FILED. OWNERS ARE ADAMANT THAT THIS IS A PROBLEM WITH THE CAR NOT DRIVER ERROR. PLEASE TAKE ACTION. ** PLEASE NOTE - I AM NOT THE OWNER...THIS IS A REPORT MADE IN THE PUBLIC INTEREST. I HAVE HAD TO USE THE VIN OF A CAR THAT IS ON A SALVAGE AUCTION SITE IN ORDER TO SATISFY YOUR WEBSITE REQUIREMENTS. THIS IS NOT FRAUDULENT AS ELON MUSK HAS CLAIMED, IT IS JUST A WAY TO OVERCOME THE DEFICIENCIES IN YOUR WEBSITE THAT MAKE IT HARD FOR CONCERNED CITIZENS TO FILE A COMPLAINT ESPECIALLY IF THEY ARE NOT US RESIDENTS BUT ARE IN A COUNTRY WHERE THERE ARE DANGEROUS TESLAS LOOSE ON THE ROADS. THANK YOU. HAVE A SPLENDID DAY.

Mileage: 5,000

THE FALCON WING DOORS OF THE VEHICLE WOULD NOT CLOSE. AFTER TRYING TO TROUBLESHOOT THE VEHICLE, ALL THE DOORS OF THE CAR WOULD LOCK AND THE CAR DOOR WOULD NOT OPEN EITHER FROM THE REMOTE OR THE DOOR HANDLE. LUCKILY THERE WERE NO KIDS OR PETS IN THE CAR AND THE CAR WAS ALMOST NEAR THE DRIVEWAY OF THE HOME. THIS HAPPENED AFTER THE CAR WAS PUT IN THE PARKED MODE IN A CITY STREET AFTER A SHORT 10-MILE TRIP.

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. AT VARIOUS TIMES, THE AUTOMATIC DOORS WOULD OPEN. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (52 DERWOOD CIR, ROCKVILLE, MD 20850, 301-738-6523), BUT WAS NOT DIAGNOSED. THE DEALER REPROGRAMMED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Mileage: 17,000

THE CAR AUTO ACCELERATED ON A SURFACE STREET AND CRASHED

Mileage: 28,059

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE THE VEHICLE WAS ON AUTOPILOT, THE VEHICLE CRASHED INTO A TOW TRUCK. THE CONTACT STATED THAT THE AUTOPILOT FUNCTION MALFUNCTIONED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO BOTH KNEES, THE LEFT WRIST, AND THE ABDOMEN AREA. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED. IT WAS NOT DETERMINED IF THE VEHICLE WAS DESTROYED. A DEALER WAS NOT CONTACTED ABOUT THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 14,000.

Mileage: 14,000

A TESLA MODEL X HAS JUST CRASHED AND BURST INTO FLAMES. HTTP://WWW.OCREGISTER.COM/2017/06/25/CAR-SMASHES-INTO-OCFA-GATES-IN-A-RECURRING-PROBLEM/ PHOTOGRAPHS ARE ATTACHED WHICH SHOWS A FRONT WHEEL AND SUSPENSION LYING ON THE GROUND SOME DISTANCE BEFORE THE CRASH SCENE. THE TOP BALL JOINT HAS POPPED APART. EVEN IF THE SUSPENSION WAS HIT IN THE CRASH THE BALL JOINT SHOULD NOT HAVE POPPED. YOU HAVE SEVERAL OTHER COMPLAINTS ON RECORD OF TESLA BALL JOINTS COMING APART. IT IS QUITE POSSIBLE THAT THE BALL-JOINT FAILURE CAUSED THE CRASH. ALSO THE TESLA HAS ONCE AGAIN SELF-IGNITED. CRASH TESTS NEED TO BE DONE WITH A BATTERY THAT IS HOT FROM RECENT CHARGING OR FROM FAST DRIVING TO FIND OUT WHY TESLAS BURST INTO FLAMES SO OFTEN. PLEASE INVESTIGATE

Mileage: 5,000

VEHICLE ACCELERATED SUDDENLY AND CRASHED INTO A TREE IN FRONT WHILE PARKING THE CAR IN A PARKING LOT. WE REPORTED THE PROBLEM TO TESLA BUT THEY GOT BACK TO US DENYING ANY CAR MALFUNCTION THAT CAUSED THE ACCELERATION. HOWEVER WE RECEIVED A RECALL LETTER TODAY SAYING THAT AFFECTED PARKING BRAKE CALIPER MAY CAUSE IN ROLLAWAY AND CRASH.

Mileage: 1

HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.

Mileage: 5,000

I WAS IN A PARKING LOT WAITING ON A LUNCH ORDER. AFTER GETTING MY ORDER I WAS READY TO PULL THE CAR OUT OF MY PARKING SPACE. THE CAR WAS STATIONARY AND NOT MOVING . AS I STEP ON THE GAS TO PULL OUT , THE CAR WENT INTO 100% ACCELERATION FORWARD CLIMB THE CURB AND CRASH INTO A CONCRETE WALL THAT SURROUND THE GARBAGE DUMPSTER . THE WALL WAS ABOUT 3 TO 5 FEET FROM MY PARKING SPACE.I CONTACTED TESLA AND WAS TOLD I STEP ON THE GAS 100% IN UNDER 2 SECOND , AND THEY WOULD NOT CLAIM RESPONSIBILITY . AS I TELL THEM I AM 100% SURE I DID NOT STEP ON ANYTHING 100%( GAS OR BREAK ) WHEN I AM IN A BUSY PARKING LOT. THEY STILL DENIED AND SAID IT WAS MY FAULT .

Mileage: 7,000

FALCON WING DOORS WOULD NOT CLOSE. I TRIED MULTIPLE TIMES TO GET THE DOOR TO CLOSE AND LOCK AND ALL ATTEMPTS TO CLOSE AND LOCK THE DOOR FAILED. TESLA HAD TO HAVE THE CAR TOWED TO A SERVICE CENTER FOR REPAIRS.

Mileage: 929