2016 TESLA MODEL X Forward Collision Avoidance Problems

Description of Problem: INSTRUMENT CLUSTER COMPLETE FAILURE My 2016 Tesla Model X instrument cluster has completely failed and permanently displays "CAR OFF" regardless of the actual vehicle status, including while actively driving at highway speeds. Critical Information I CANNOT See While Driving: Gear position (P, D, R, N) - I have no visual confirmation of what gear the vehicle is in Vehicle speed/speedometer Warning lights (brake, ABS, tire pressure, etc.) Battery status Any critical safety alerts This is an extremely dangerous condition that prevents me from knowing essential driving information required to operate the vehicle safely. Federal Safety Violations: This defect clearly violates Federal Motor Vehicle Safety Standards (FMVSS) No. 101 and No. 102. Gear position indicators must be "permanently displayed in view of the driver" Critical safety information must be accessible to a properly seated and belted driver Instrument panels must provide essential vehicle status information Tesla's Pattern of Similar Recalls: Tesla has previously recalled vehicles for similar instrument cluster issues: 2023 Recall (NHTSA Campaign 23V-404): Tesla recalled 2012-2023 Model S and 2016-2024 Model X vehicles for incorrect instrument panel warning light font size, specifically stating that warning lights with smaller fonts "can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash." 2022 Recall (Multiple campaigns): Tesla recalled Model S and Model X vehicles for touchscreen failures affecting backup camera, window defroster/defogger, and instrument cluster displays.

Description of Problem: INSTRUMENT CLUSTER COMPLETE FAILURE My 2016 Tesla Model X instrument cluster has completely failed and permanently displays "CAR OFF" regardless of the actual vehicle status, including while actively driving at highway speeds. Critical Information I CANNOT See While Driving: Gear position (P, D, R, N) - I have no visual confirmation of what gear the vehicle is in Vehicle speed/speedometer Warning lights (brake, ABS, tire pressure, etc.) Battery status Any critical safety alerts This is an extremely dangerous condition that prevents me from knowing essential driving information required to operate the vehicle safely. Federal Safety Violations: This defect clearly violates Federal Motor Vehicle Safety Standards (FMVSS) No. 101 and No. 102. Gear position indicators must be "permanently displayed in view of the driver" Critical safety information must be accessible to a properly seated and belted driver Instrument panels must provide essential vehicle status information Tesla's Pattern of Similar Recalls: Tesla has previously recalled vehicles for similar instrument cluster issues: 2023 Recall (NHTSA Campaign 23V-404): Tesla recalled 2012-2023 Model S and 2016-2024 Model X vehicles for incorrect instrument panel warning light font size, specifically stating that warning lights with smaller fonts "can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash." 2022 Recall (Multiple campaigns): Tesla recalled Model S and Model X vehicles for touchscreen failures affecting backup camera, window defroster/defogger, and instrument cluster displays.

The following is copied from: NHTSA ID Number: 11487520 Incident Date [XXX] Consumer Location SAN JOSE, CA On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below. This report adds two additional photographs of the same issue that have been taken since the original report was filed.

The following is copied from: NHTSA ID Number: 11487520 Incident Date [XXX] Consumer Location SAN JOSE, CA On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below. This report adds two additional photographs of the same issue that have been taken since the original report was filed.

Hi, several alerts have popped up, Regenerative braking unavailable, Park Assist unavailable, Automatic Emergency Braking is unavailable, Traction control disabled, Stability control disabled, ABS (anti-lock braking system) disabled. The odd thing is that the alerts come and go as they please. I can't figure out what it is. Could be software related. Possibly a software update has messed it up?

Hi, several alerts have popped up, Regenerative braking unavailable, Park Assist unavailable, Automatic Emergency Braking is unavailable, Traction control disabled, Stability control disabled, ABS (anti-lock braking system) disabled. The odd thing is that the alerts come and go as they please. I can't figure out what it is. Could be software related. Possibly a software update has messed it up?

Was stopped at a red light behind the car in front of me. I was stopped at a appropriate distance from the car in front of me. I had my right foot on the brake pedal, when the car accelerated on its own. It launched its self into the car ahead of me. I looked down and my foot was still on the brake pedal. None of the air bags inside the car deployed.

Hi, My steering wheel turning very hard even though NHTSA issued the the recall last month but your website says your vehicle is not on recall. Also my rear camara is working still Tesla said needs to be replace again even though Tesla replace in 2023 which is I paid. My autonomy is not working even though I paid $8000 plus $500 tax when I purchase my model X in 2016 for full self driving/ Tesla doesn't want to honor this to us. Hopefully NHTSA put my vehicle in recall list. Thanks for you help. Best regards

Just got [XXX] yesterday morning. I have ~350 miles on this version now in ~24 hrs. FIRST TIME I've ever completely turned off FSD and went back to Autopilot Only. This release is Absolutely 100% DANGEROUS and needs to be pulled and rolled back ASAP Observations: 1: Does not Honor Turn Only lanes and drives straight through them. 2: CONSTANT lane switching no matter what setting it's on. 3: Lane changes without using turn signal. Example, in right lane, it FULLY changes lane to left lane using turn signal, then decides to just go right back to the right lane again without using turn signal cutting off other vehicles. 4: Speed issues, It can't decide on speeds. 45mph road. I do like 5mph over. With no other cars around, it will speed up to 55-60 (Above max setting) then drop down to 40-43mph. It's all over the [XXX] place! Even worse on Freeway. So it actively exceeds speed limits, as much as enough to get my license automatically revoked under Wisconsin Law! 5: Redesigned where set speed limit is displayed. No longer shows unless you actively change it. Then it disappears again. Need to constantly fiddle with set speed just to see how crazy it will decide to break the law, or how slow it will go and [XXX] other drivers. 6: Rolling stops, had a number of rolling stops today and one where it blew straight through a stop sign. 7: Route choices are absolutely alinidine. Seems to prioritize taking the least efficient routes. 8: Drives like a bucking bronco with accel and decell. 9: Ping pongs within the lane. 10: False emergency braking events. 11: Last release the double stop at stop signs had gotten better. This release they are full back again. It is once again stopping at both sides of the intersection. 12: Vehicle departing lane warnings when driving manually, even when my TURN SIGNAL IS ON so I can pull into a parking lot or my own driveway! With the above, there have been no other changes other than firmware update. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

Car tends to brake in autopilot without having any car in front causing jolt feeling and dangerous scenario for vehicles behind. Suspension work like upper control, half shafts, ball joints, toe and struts been replaced 5 times. One time entire wheel came off.

I've reached out to Tesla Service Department on multiple occasions regarding the Auto Pilot Software update and they have failed to provide an update as of today February 19th, 2024.

Tesla issues encountered with model X 2016: 1). Bought a demo car with a new car warranty, the car is supposed to be checked and verified that it meets safety guidelines, and certain standards, a).the car had a yellowish tinge had to get it buffed and detailed to look true pearl white cost $400 b). my tires were so bad the tire shop told me they are unsafe to drive so had to get them replaced the morning after I bought the car from tesla-ohio branch and got back to chicago I informed Tesla about all nothing was done cost approximately $2000 c).After I purchased the car before I could drive to ohio to pick it up tesla employee backed up the car into a pole I was told it will be fixed it was not cost $4k d). Wheels were all scratched up had to get them refinished cost approximately $900 2). Warrant is not honored always. Over the years camera and sensor very unsafe and every time Tesla says can’t reproduce Even after providing proof of videos, one point finally got tired paid out of pocket to replace front 2 sensors they never bothered to take it apart and verify it’s working safely and properly, after paying out of pocket at least the lane change worked 98% of time cost around $500-600 3).Auto pilot is misleadingly unsafe, cameras and sensors have either reached end of life or simply not working but definitely unsafe because sometimes the car drives like a drunk person on streets, confused if lanes merging I had incidents where it would have caused an accident had I not taken over and there was no warning 4). Advertised Range is deceptive and misleading, claim is my car to get 255 miles in reality I get around 120-130 which is more like half the range makes it hard to go out of town, an 8 hr trip becomes a 13-15 hr trip.

Tesla issues encountered with model X 2016: 1). Bought a demo car with a new car warranty, the car is supposed to be checked and verified that it meets safety guidelines, and certain standards, a).the car had a yellowish tinge had to get it buffed and detailed to look true pearl white cost $400 b). my tires were so bad the tire shop told me they are unsafe to drive so had to get them replaced the morning after I bought the car from tesla-ohio branch and got back to chicago I informed Tesla about all nothing was done cost approximately $2000 c).After I purchased the car before I could drive to ohio to pick it up tesla employee backed up the car into a pole I was told it will be fixed it was not cost $4k d). Wheels were all scratched up had to get them refinished cost approximately $900 2). Warrant is not honored always. Over the years camera and sensor very unsafe and every time Tesla says can’t reproduce Even after providing proof of videos, one point finally got tired paid out of pocket to replace front 2 sensors they never bothered to take it apart and verify it’s working safely and properly, after paying out of pocket at least the lane change worked 98% of time cost around $500-600 3).Auto pilot is misleadingly unsafe, cameras and sensors have either reached end of life or simply not working but definitely unsafe because sometimes the car drives like a drunk person on streets, confused if lanes merging I had incidents where it would have caused an accident had I not taken over and there was no warning 4). Advertised Range is deceptive and misleading, claim is my car to get 255 miles in reality I get around 120-130 which is more like half the range makes it hard to go out of town, an 8 hr trip becomes a 13-15 hr trip.

Display MCU1 is unsafe or at end of life and unsafe locks up goes dark and unresponsive for long periods of time, unable to drive sometimes my my car is under warranty either they should fix it or upgrade it, I was told I need to upgrade it but my car is still under new car bumper to bumper warranty either fix it or replace it, if MCU1 doesn’t work then replace it with MCU2 and honor the new car bumper to bumper warranty

I had an interaction with this vehicle on snow/ice packed I70 in Colorado, almost to the Kansas border. This car passed me, then immediately cut in front of my truck in the right lane and quickly slowed to about 10 mph with no warning. The car then pulled over onto the snow packed shoulder.

the autopilot was engaged and the system failed, it james the breaks hard and it started scraping the body above the tire

the autopilot was engaged and the system failed, it james the breaks hard and it started scraping the body above the tire

Two issues that are concerning and I have told Tesla: 1. The car will be on cruise control and I will be relaxed and all of a sudden it will just brake for no reason. Praise God I am aware of it now and prepared so I have to compensate, but it is very dangerous and made the cruise control useless. While it was under warrantee I request it be fixed, but they said there was no way to do that. 2. The car's back up screen is compromised and has a distortion on the bottom that was caused by a download. I requested four separate times a service requests to fix it while it was under warrantee, but they were unable to repair it. The first time they said I needed to wait for a download, then the second time they said it was a hacker, third time they replaced a chip, and the four time they told me to repair it I need to upgrade my entertainment package for $1500 so I cancelled the appointment. All while I was under warranty. Four appointments later and I still have a distortion on my screen when I back up which is slowly getting larger and will be a safety issue I'm sure down the road. Two very obvious safety issues that while under warranty they would not fix. I wrote Tesla and asked them to review my service requests and to get some resolution. I was unsuccessful.

While driving in the carpool lane with my mother in law to work with my wife, the car abruptly activated the brakes while in auto steer mode and necessitated my immediate slamming on the gas to increase my speed to avoid a rear collision.

When pass under over pass, at the speed of less than 50km/h. It breaks for no reason

On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.

On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.

I have my car in service right now for a recall that needed a replacement EMMC. On a service that was estimated for 2.5 hours have now gone on to 2 weeks. They also marked this recall service as complete within week 1 and tried returning the vehicle with errors pertaining to the emergency brake system, autopilot, sentry security system, and a list of other errors that came from the software not downloading properly and therefore, not installing the new EMMC correctly. Because this service was marked complete, I am no longer able to pull up with recall with my VIN # and I just wanted to document this to ensure this is fixed properly. I am now told By Tesla that I need to pay $1500 for a new infotainment system or $1600 for a new DAS system in order to address the recall issue. Looking back at my recall letter, there is a section that lists "If you believe that Tesla has failed or is unable to repair this defect without charge or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration" which I'm doing now. Please let me know if there's anything I can do to have this recall properly addressed. They are now attempting to revert the car back to the original aftermarket EMMC in order to return the car to me without addressing the recall.

I have my car in service right now for a recall that needed a replacement EMMC. On a service that was estimated for 2.5 hours have now gone on to 2 weeks. They also marked this recall service as complete within week 1 and tried returning the vehicle with errors pertaining to the emergency brake system, autopilot, sentry security system, and a list of other errors that came from the software not downloading properly and therefore, not installing the new EMMC correctly. Because this service was marked complete, I am no longer able to pull up with recall with my VIN # and I just wanted to document this to ensure this is fixed properly. I am now told By Tesla that I need to pay $1500 for a new infotainment system or $1600 for a new DAS system in order to address the recall issue. Looking back at my recall letter, there is a section that lists "If you believe that Tesla has failed or is unable to repair this defect without charge or within a reasonable time, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration" which I'm doing now. Please let me know if there's anything I can do to have this recall properly addressed. They are now attempting to revert the car back to the original aftermarket EMMC in order to return the car to me without addressing the recall.

On July 13, 2021 at round 1951 hours, in broad day light at that time of Summer, The Tesla Model X , 75 D, was engaged in autopilot mode travelling westward at posted speed limit of 50 mph on a local highway road. The vehicle failed to slow down by using "ADAPTIVE CRUISE CONTROL" but went ahead and hit the parked Dooley Truck at Red light, causing crumpling of the front of Tesla and some dent in the vehicle that got hit by it. It failed to give enough 'FORWARD COLLISION WARNING" to apply brakes. It did not deploy "EMERGENCY BREAKING SYSTEM", to avoid the Collision. When the Forward Collision sound was heard, it was too late, and when the brake was applied, it disabled the whole Vehicle and collided and stopped. The Air bag was deployed, but with minor injuries to the Drivers. The front of Tesla was crumpled as designed, and also as there is no Engine but only a Bonnet in front, it easily collapsed on itself. An Investigation was done by Tesla, and they called to say that, Quote: " The Auto pilot feature was on, the vehicle was driving at 50 mph, that is the posted limit on that highway. They could not confirm whether the hands of the driver was on the steering or not? That means they say the hands of the driver may be on the steering wheel, but cannot confirm it? The brakes were applied by the driver 45 sec before the crash, which disabled the main battery of the vehicle and resulted in crash". There were no warning lamps, messages of other symptoms prior to failure, except a warning sound very close to crash". The vehicle was not drivable after the incident, and do not know if this feature was reproduced by independent service. Repeated request to give the above telephoned report from the Tesla Agent has not resulted in any such letter from them.

On July 13, 2021 at round 1951 hours, in broad day light at that time of Summer, The Tesla Model X , 75 D, was engaged in autopilot mode travelling westward at posted speed limit of 50 mph on a local highway road. The vehicle failed to slow down by using "ADAPTIVE CRUISE CONTROL" but went ahead and hit the parked Dooley Truck at Red light, causing crumpling of the front of Tesla and some dent in the vehicle that got hit by it. It failed to give enough 'FORWARD COLLISION WARNING" to apply brakes. It did not deploy "EMERGENCY BREAKING SYSTEM", to avoid the Collision. When the Forward Collision sound was heard, it was too late, and when the brake was applied, it disabled the whole Vehicle and collided and stopped. The Air bag was deployed, but with minor injuries to the Drivers. The front of Tesla was crumpled as designed, and also as there is no Engine but only a Bonnet in front, it easily collapsed on itself. An Investigation was done by Tesla, and they called to say that, Quote: " The Auto pilot feature was on, the vehicle was driving at 50 mph, that is the posted limit on that highway. They could not confirm whether the hands of the driver was on the steering or not? That means they say the hands of the driver may be on the steering wheel, but cannot confirm it? The brakes were applied by the driver 45 sec before the crash, which disabled the main battery of the vehicle and resulted in crash". There were no warning lamps, messages of other symptoms prior to failure, except a warning sound very close to crash". The vehicle was not drivable after the incident, and do not know if this feature was reproduced by independent service. Repeated request to give the above telephoned report from the Tesla Agent has not resulted in any such letter from them.

On July 13, 2021 at round 1951 hours, in broad day light at that time of Summer, The Tesla Model X , 75 D, was engaged in autopilot mode travelling westward at posted speed limit of 50 mph on a local highway road. The vehicle failed to slow down by using "ADAPTIVE CRUISE CONTROL" but went ahead and hit the parked Dooley Truck at Red light, causing crumpling of the front of Tesla and some dent in the vehicle that got hit by it. It failed to give enough 'FORWARD COLLISION WARNING" to apply brakes. It did not deploy "EMERGENCY BREAKING SYSTEM", to avoid the Collision. When the Forward Collision sound was heard, it was too late, and when the brake was applied, it disabled the whole Vehicle and collided and stopped. The Air bag was deployed, but with minor injuries to the Drivers. The front of Tesla was crumpled as designed, and also as there is no Engine but only a Bonnet in front, it easily collapsed on itself. An Investigation was done by Tesla, and they called to say that, Quote: " The Auto pilot feature was on, the vehicle was driving at 50 mph, that is the posted limit on that highway. They could not confirm whether the hands of the driver was on the steering or not? That means they say the hands of the driver may be on the steering wheel, but cannot confirm it? The brakes were applied by the driver 45 sec before the crash, which disabled the main battery of the vehicle and resulted in crash". There were no warning lamps, messages of other symptoms prior to failure, except a warning sound very close to crash". The vehicle was not drivable after the incident, and do not know if this feature was reproduced by independent service. Repeated request to give the above telephoned report from the Tesla Agent has not resulted in any such letter from them.

On several the vehicle suddenly automatically brakes and warns there is an obstacle ahead when there is no such obstacle. Happens often on curved roads but also on straight always or even freeway with no vehicle or obstacle to be seen. Estimate it happens several times a month/a time or two a week.

phantom braking on freeway. quick deceleration from approx 65mph to 40 mph for no reason causing vehicles behind me to reduce speed suddenly and swerve to prevent collision with my vehicle. Not reported to Tesla. I do not drive on freeway frequently but it does cause me concern when i do drive on freeway and engage cruise control/autopilot. Occurs with no warning.

MAIN DISPLAY COMPUTER GOES DARK AND STOPS WORKING WHILE IN DRIVE. HVAC SYSTEM STOPS AS WELL AS DEFROSTER DOES NOT WORK. POOR VISIBILITY AND CONTROL ISSUE OF THE CAR

Mileage: 92,000

MCU FAILURE WHILE DRIVING ON THE FREEWAY. I WAS DRIVING WITH AUTOPILOT ON THE FREEWAY. THE MCU FAILED AND DISENGAGE THE AUTOPILOT BUT THERE WAS NO AUDIO WARNING. ALMOST CRASHED INTO THE WALL OF THE HOV LANE.

Mileage: 49,000

I WAS DRIVING MY TESLA MODEL X EV HOME AND THERE WERE NO PROBLEMS. WHEN I PULLED INTO THE DRIVEWAY THE SELF DRIVING FEATURES ACCELERATED THE VEHICLE CAUSING AN ACCIDENT.