2016 TESLA MODEL X Structure Problems

Problem: Driver door fails to open The door actuator and latch will intermittently fail and the door will refuse to open. In the event of an accident the driver can fail to exit the vehicle possibly leading to death. An independent party/dealer has not produced the problem. No representative has looked at the problem. No warnings of failure appear.

The following is copied from: NHTSA ID Number: 11487520 Incident Date [XXX] Consumer Location SAN JOSE, CA On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below. This report adds two additional photographs of the same issue that have been taken since the original report was filed.

The contact owns a 2016 Tesla Model X. The contact stated while the vehicle was parked, the contact’s wife attempted to open the driver’s side rear door however, the door failed to open as intended. The contact’s wife noticed a crushing sound. The driver’s side rear top door glass engaged with the fractured center spine trim and the driver’s rear door top glass simultaneously fractured. The vehicle was taken to the dealer where it was diagnosed with a fractured center roof trim. The contact was informed that the center spine roof trim and the driver’s side rear door glass need to be replaced. The vehicle was repaired. The contact was informed that the vehicle had been previously repaired under NHTSA Campaign Number: 24V615000 (Structure); however, additional repairs were not covered under the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 106,900.

Mileage: 106,900

I am writing to express my extreme disappointment and concern regarding a serious safety incident involving our Tesla Model X. On Feb 25th, while driving on the freeway, the roof of our vehicle unexpectedly detached and fell off. This incident posed a significant safety risk to ourselves and other motorists. We immediately contacted Tesla to report the issue and were shocked to learn that they considered this a non-covered incident and would require us to pay over $600 for repairs. We strongly believe that this is a clear defect in the vehicle's design or construction and should not be the responsibility of the consumer to bear. Despite our repeated attempts to emphasize the dangerous nature of this situation, Tesla has remained unresponsive and unhelpful. We were even denied the option of purchasing the OEM part ourselves at a lower cost and have Tesla fix it. Tesla insisted we bought the same part from them directly for more than double the price. This forced us to get the repair done at a third party. Now, we have received a recall notice for exact the same issue affecting other Tesla Model X vehicles. This further confirms our belief that this is a widespread problem that should have been addressed by Tesla. We contacted Tesla again, yet again they were dismissive stating that they cannot compensate for repairs done at a third party. We respectfully request that Tesla take full responsibility for this safety defect and compensate us for the costs incurred in repairing our vehicle. This includes the cost of the repair and the part. We hope that Tesla will take immediate action to address this issue and ensure the safety of its customers. Thank you for your prompt attention to this matter.

While driving, the roof top trip came off. There was a recall for this problem in 2020 but mine was not part of the recall. Yet the problem was the same and Tesla will not honor their manufacturing defect and repair it.

Was heading home from SoCal. Started charging the car at Kettleman... Opened the falcon doors to let the kids out and CRUNCH!!! 3 glass panels started cracking. All 3 panels are cracked and broken just by opening the doors. [XXX]. Nothing was on top blocking anything... no twigs, no debris... nothing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While I was driving , the center glass panel between the two falcon door flew off . There is a recall that was issued for this exact issue and Tesla said they inspected and no further action was taken. I am grateful that no person or person were injured as I was driving 65-70 mph on a highway . Tesla is refusing to pay for the repair and associated damages to the passenger rear roof window that occurred .

Almost all body parts including doors and windows have alignment gaps resulting in air leaks into and out of the car creating too much wind noise and very had to keep warm in winter and cool in summer thus overburdening the heating and cooling system causing excessive wear and tear

Our 2 year old son broke his left tibia after the falcon door automatically closed on his left foot/leg and it got caught between the door and his car seat. We believe he had his leg dangling off the car seat when we closed the door from the front command station. The door sensor did not stop or give any warning that there was anything in the way. He was seen in the emergency department after the incident and is in a full leg cast for at least 4 weeks. This is a major safety risk for other children/people if the doors cannot sense small limbs and stop appropriately. The car/door is available for inspection upon request. We have not contacted Tesla yet about this but will be calling them very soon. The vehicle has not been inspected by anyone yet since the incident. There were no warnings prior to the incident occurring.

The contact owns a 2016 Tesla Model X. The contact stated that while driving at an undisclosed speed, the cover on the roof between the two falcon doors detached from the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 54,900. The contact stated that the dealer and the manufacturer have denied his request for reimbursement.

Mileage: 54,900

The contact owns a 2016 Tesla Model X. The contact stated while driving at approximately 60 MPH, the roof trim detached from the vehicle. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V710000 (Structure) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 99,370.

Mileage: 99,370

This vehicle was subject to a recall NHTSA campaign number: 20V710. Tesla’s own number for this recall is SB-20-12-005. It appears the inspection carried out in 2021 apparently passed at the time and no corrections were made, however, the part in question recently last week. The center spine panel came apart. Tesla are not willing to accept any liability or responsibility even though they now that this recall exists. This is a safety matter and it appears that even though vehicles were inspected at the time and deemed to have passed they are still susceptible to having the part fail later on.

Vehicle's "Falcon Wing" doors would malfunction when exposed to direct sunlight where door panels would become hot. Doors would not open remotely due to the sensor believing an object was blocking the door, the message on screen would read "Obstacle detected" when no object was present. Occupants would manually have to hold down the open button on screen or the physical button in order to open the door. Which would open very slowly or stop oppening halfway due to a phantom object being detected. This would pose a risk for rear occupants unable to exit the vehicle in a timely manner in case of an emergency. The vehicle was taken into service 8 different times to address the issue. Service center claims they could not recreate the problem but found the tripod mounts for the infrared door sensor to be misaligned. Each time a temporary fix was performed and the problem would reappear not long after. Contact sent a certified mail letter to the manufacturer demanding a resolution or compensation for the issue. No response was ever received from the manufacturer. A 9th visit to the Tesla service center for the same issue netted a result where new tripod mounts that hold the infrared door sensor were installed. Since this repair, the Falcon wing doors operate normally most of the time but will still occasionally malfunction if the doors are exposed to direct sunlight for extended periods of time.

On nine separate documented occasions, the passenger front wheel molding trim piece, in which one of the proximity sensors is mounted, completely detached, causing the proximity sensor to alarm continuously. On two of these nine occasions, the trim piece detached while the vehicle was traveling on the road, and on one of these two occasions, the vehicle was traveling on the highway at highway speeds. On this occasion, after detaching completely, the trim piece was observed through the rear view and side mirrors, shattering on the road and scattering debris across the highway, potentially causing a traffic hazard for the cars following. On this last occasion, the vehicle was also traveling with the assistance of the Adaptive Cruse Control and Forward Collision Warning features, which both caused the vehicle's emergency avoidance systems to activate when the proximity sensor was falsely triggered. If there were other vehicles nearby, this could have caused a high speed accident as my vehicle executed both an emergency braking and collision avoidance maneuver for no real reason. Please note that I have documented reports of the possible safety issues due to the wheel well trim detaching to the Tesla service department for several of the times I've had the vehicle in for repair. In all nine instances, I've been told that my vehicle is the only one that exhibits this problem. A statement I find difficult to believe as I have observed other vehicles of the same make and model driving around without the trim pieces, and just recently captured a photograph of a Model X driving on the highway with the trim piece detaching as the wind was catching it. See the red arrow in the photograph attached below.

Obstacle detected error code. It shows this when trying to open rear falcon wing door. No obstacles or anything around. I’ve researched and it’s a very common problem with these cars and the door sensors.

The contact owns a 2016 Tesla Model X. The contact stated while opening the passenger’s side gull wing door for his daughter, the center spine applique detached inadvertently and struck the passenger’s side upper and rear glass window, causing the window to shatter. The contact's daughter who was near the vehicle did not sustain any injuries. The vehicle was taken to the local service center where it was diagnosed that the failure was associated with Tesla Technical Service Bulletin Number: SB-20-12-005, when the falcon wing door opened, the glass window pinched against the center spine causing the window to buckle and shatter. The service center informed the contact that he had to pay the repair fee out-of-pocket, they would not cover the cost of fixing as it was not deemed a safety issue. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,209.

Mileage: 55,209

I've had the vehicle for nearly 3 years and have come to realize that the driver side door panel as well as the passenger side door panel make squeaking noises when temperatures rise from 55 degrees and above. I've brought the vehicle in for service numerous times and the squeaking issue has not been able to be fixed. I have come to understand that whatever interior lining/plastic etc. Installed within the doors loses its firmness in a higher heat climate. Please help to address the issue. Thanks!

Falcon doors missing from ui. While on highway going highway speed, piece of the roof flew off car.

There was a recall to replace the center spine applique on Nov 16 2020. recall # 20V710000. I brought the Car in for replace on Feb 3, 2021. They refused to replace, saying it was safe to drive. I brought the car in for AC service on Dec14 and asked them to replace the Center spine applique due to a 6in long hair line cracked. Again then refused to replace. Now they ask me to pay 599.16 if they replace it. Please see 2 attached screenshots for your reference!

My vehicle was being repaired by a collision repair shop to replace the front bumper and grill. When they finished the repair and were calibrating all the sensors, they discovered that the driver door would not latch consistently. When it did latch, during test drives by the collision employees it would fail while driving down the road and the door would open on the highway. They could not return the vehicle to me until the door issue was fixed. They attempted to fix it by replacing the door actuator once that part arrived from Tesla. That also did not fix the problem. After contacting Tesla they were told it is a known problem for which a retrofit latch kit is needed. Tesla would not repair the latch without payment for the kit parts and labor to install it as the car was out of warranty. The total bill was $820, including $310 for parts and $455 for labor. In my opinion this should be a required safety recall for the Model X as it allows the driver and passenger doors to open while the vehicle is underway. Note: As I was not driving I can not report the approximate speed. The mileage and date is an estimate as the vehicle was under the care of the collision repair shop when the incident occurred and was reported to me.

Rear spoiler is made of aluminum and is corroded. The roof leaks water

The contact owns a 2016 TESLA Model X. The contact’s wife stated while driving 15 MPH, she heard a sound coming from underneath the vehicle and the rear passenger’s wheel was bent outward from the subframe of the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to the local dealer and it was diagnosed with needing the control arms to be replaced. The subframe assembly was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 77,900.

Mileage: 77,900

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. THE CONTACT STATED THAT WHILE DRIVING OVER A PUDDLE OF WATER AT 35 MPH, THE FRONT PASSENGER SIDE WHEEL BODY TRIM DETACHED FROM THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER TESLA SERVICE CENTER (8280 CASTLETON CORNER DR, INDIANAPOLIS, IN 46250) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Mileage: 61,000

2016 TESLA MODEL X. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 20V-062 AND 20V-710. *LD THE CONSUMER STATED THE DEALER WOULD NOT HONOR THE RECALL STATING THE VEHICLE WAS NOT EXPERIENCING THE FAILURE. THE CONSUMER STATED THE SCREEN WOULD BLACK OUT RANDOMLY AND THE STEERING ASSIST DID NOT FUNCTION PROPERLY. THE VEHICLE WAS INVOLVED IN AN ACCIDENT DUE TO THE FAILURE. THE VEHICLE HAD TRIM SEPARATION THAT WOULD LEAK WATER THAT THE DEALER WOULD NOT REPAIR. *JS

WHILE I WAS DRIVING ON THE FREEWAY, THE ROOF TAP FLEW OFF THE CAR IN MID-JUNE 2020. I MADE AN APPOINTMENT AND HAD IT FIXED, AND COMPLAINED TO THE MANAGER AT BURBANK SERVICE CENTER IN LOS ANGELES. THEY IGNORED MY COMPLAINT AND THE SAFETY HARZARD POSTED TO THE SAFETY OF THE FREEWAY. I REQUESTED THEY REPAIRED IT UNDER THE WARRANTY. THEY REFUSED, AND CHARGED ME OVER $1400 FOR THE REPLACEMENT OF THE NEW ROOF TOP. NOW, I SAW THE RECALL, AND I TRIED TO GET REFUNDS FOR THE REPLACEMENT. THEY REFUSED.

WHILE DRIVING AT HIGHWAY SPEEDS ON AN INTERSTATE, A GLASS PLATE APPROXIMATELY 8 I INCHES X 18 INCHES ON THE CAR ROOF SITUATED BETWEEN THE FALCON WING DOORS AND COVERING THE DOOR LIFT HENGES WAS BLOWN OFF BY THE WIND FORCE. I WAS UNAWARE THAT THIS HAD HAPPENED UNTIL ARRIVAL AT MY DESTINATION. FORTUNATELY, THERE WERE NO OTHER CARS NEAR ME AT THE TIME. SO, I AM UNAWARE OF ANY DAMAGES TO OTHER VEHICLES. THE POSSIBILITY OF SEVERE DAMAGE OR INJURY HAD THERE BEEN ANOTHER CAR DIRECTLY BEHIND ME SHOULD BE EVIDENT. FROM WHAT I UNDERSTAND, THE GLASS PLATE IS ONLY ATTACHED WITH GLUE. ACCORDING TO THE TESLA MODEL X OWNERS FORUM, THIS HAS HAPPENED TO OTHER OWNERS AND IS RELATED TO DETERIORATING RUBBER SEALS AROUND THE FALCON WING DOORS THAT TESLA HAS CLAIMED TO BE ONLY COSMETIC. I BELIEVE THAT THE DETERIORATION OF THAT RUBBER SEAL ALLOWED THE WIND TO GET UNDER THE GLASS PLATE AND ALLOW IT COME LOOSE.

Mileage: 55,850

MY CAR HAD A BOLT BRAKE FROM ITS THREAD. THEY TOLD ME IT WAS A CRITICAL BOLT THAT WAS MARKED WITH PAINT. THIS BOLT IS TO KEEP THE SUBFRAME ATTACHED SECURELY TO THE FRAME.

Mileage: 59,000

CORROSION ON METAL BODY PARTS. *TR

SUDDEN UNINTENDED ACCELERATION. THE CAR SUDDENLY ACCELERATED INSTEAD OF STOPPING WHEN I APPLIED THE BRAKES WHILE PULLING INTO A PARKING SPACE. I WAS GOING APPROXIMATELY 5 MPH. INSTEAD OF STOPPING, THE CAR JUMPED A CONCRETE PARKING BLOCK, WENT OVER A CURB, CLIMBED AN EMBANKMENT, AND STRUCK A TREE BEFORE IT CAME TO A STOP. THE CAR SUFFERED DAMAGE TO THE FRONT DRIVER'S SIDE WHEEL WELL AND THE UNDERCARRIAGE. THE DRIVER WAS NOT INJURED AND THE AIRBAGS DID NOT DEPLOY. VIDEO SURVEILLANCE CAPTURED THE INCIDENT IN ITS ENTIRETY. PHOTOS OF THE SCENE AND THE RESULTING DAMAGE TO THE CAR ARE ALSO ATTACHED. THIS INCIDENT OCCURRED DURING A ROUTINE TRIP THAT I DRIVE ABOUT 4 TIMES EACH WEEK. WEATHER, TRAFFIC, AND ROAD CONDITIONS WERE NOT A FACTOR IN THIS INCIDENT. THE CAR DOES NOT CONTAIN ANY AFTERMARKET EQUIPMENT.

Mileage: 6,000

ON THURSDAY, SEPTEMBER 26, 2019, AT 7:40 AM, I WAS PARKING MY CAR AT WORK AND MY CAR WENT ON FULL SPEED FORWARD OVER THE MEDIAN AND CRASHED, LUCKILY NO ONE WAS HURT. THIS HAPPENED IN A SPLIT OF A SECOND AND THE VEHICLE'S SAFETY OVERRIDE BREAK THAT SHOULD HAVE PREVENTED FROM GOING OVER AN OBSTRUCTION IN FRONT OF THE CAR DID NOT ENGAGE AS CLAIMED BY TESLA. I REQUESTED AN ANALYSIS OF THE CAR'S RECORDED DATA TO TESLA AND ASKED TO PROVIDE ME WITH A COPY OF THE REPORT FOR BETTER UNDERSTANDING. AFTER WEEKS OF ANALYSIS, AN EMPLOYEE FROM TESLA CALLED AND INFORMED THAT IT WAS MY FAULT AS THE GAS PADDLE WAS FULLY ENGAGED, I WAS ASTONISHED AS I DID NOT HIT THE GAS PADDLE RATHER I JUST LET MY FOOT OFF THE BREAK TO PARK MY CAR SLOWLY IN THE PARKING SPACE AND THE CAR TOOK OFF WITH SPEED AS IF I PUT FULL FORCE TO GAS PADDLE. AS FOR GETTING A COPY OF THE REPORT, HE SAID THAT HE WILL HAVE TO ASK THE ENGINEERS AND LET ME KNOW. IT HAS BEEN FOUR MONTHS, AND NO ONE REACHED OUT TO ME ABOUT THE REPORT. SOME PEOPLE SAW THE WHOLE INCIDENT AND SAID THAT I REDUCED THE SPEED OF MY CAR TO PARK AND SUDDENLY IT TOOK OFF AND WENT FORWARD FAST. AT THAT MOMENT, IT FELT LIKE THE CAR WAS CONTROLLED BY SOMEONE ELSE AS PRESSING ON A BREAK WAS NOT STOPPING THE CAR AND FINALLY, I HAD TO PRESS THE PARK TO STOP IT. I HAVE BEEN DRIVING THE CAR TO MY WORK AND PARKING AT THE SAME PARKING LOT EVERY DAY FOR THE LAST 3 YEARS. MY INSURANCE TOTALED THE CAR AND PROVIDED THE RESIDUAL VALUE, TO THIS DATE I AM WITHOUT A CAR AND TRYING TO FIX THE DAMAGES OF MY CAR. I ALMOST GAVE UP BUT SAW THE NEWS THAT I AM NOT ALONE ABOUT TESLA DENYING SIMILAR CLAIMS OF HUNDREDS OF SUDDEN ACCELERATION CRASHES. TESLA HAVE THE DATA AND I AM REQUESTING TESLA TO TAKE FULL RESPONSIBILITY AND COMPENSATE FOR MY DAMAGE. I AM REQUESTING NHTSA TO INVESTIGATE AND HELP BRING CLOSURE TO THIS MATTER.

Mileage: 36,700

I HAVE HAD PROBLEMS WITH MY TESLA 1- DOORS REPEATEDLY MALFUNCTIONING (STATIONARY AND DRIVING) 2- THE ACCELERATOR WAS MALFUNCTIONING, CITY STREETS AND FREEWAYS 3- COMPUTER SHOT DOWN WHILE DRIVING AND SCREEN WENT BLANK. CITY STREETS TOMORROW AGAIN I AM TAKING THE CAR FOR REPAIR BECAUSE OF DOORS MALFUNCTIONING I DONT FIND IT SAFE. I LEFT IT IN THE SERVICE CENTER. I HAVE ONLY DRIVEN IT 2000 MILES OVER 13 MONTHS.

Mileage: 41,000

ON JANUARY 28, 2019 I BACKED OUT OF MY DRIVEWAY IN MY 2016 TESLA X, BRAKED, STOPPED, PUT IT IN DRIVE AND BARELY, SLOWLY STARTED DOWN MY LANE WHEN THE CAR SUDDENLY ACCELERATED AT FULL SPEED DOWN THE LANE. I TRIED THE BRAKE TWICE BUT IT DID NOTHING TO SLOW THE ACCELERATION.APPROXIMATELY 75 YARDS DOWN THE LANE THE TESLA ENTERED THE CROSS STREET BELOW AND CLIPPED ANOTHER CAR, DEMOLISHED A LARGE BANK OF MAILBOXES ACROSS THE STREET, TOOK BRIEFLY TO THE AIR SEVERAL FEET DUE TO THE HILLSIDE THERE, HIT A LARGE CEDAR TREE, GLANCED OFF AND FINALLY STOPPED NOSE DOWN, HIGH SIDED ON A LARGE LANDSCAPE BOULDER. BUT FOR THE BOULDER, I WOULD HAVE CONTINUED DOWN INTO THE DEEP RAVINE BEHIND THE NEIGHBOR'S HOUSE. THE AIRBAGS HAD DEPLOYED DURING THESE EVENTS. I WAS TAKEN TO THE HOSPITAL BY AMBULANCE AND DIAGNOSED WITH A T-12 SPINAL COMPRESSION FRACTURE, WHICH IS STILL PAINFUL A YEAR LATER. THE CAR WAS TOTALED. POLICE REPORT AND MEDICAL RECORDS AVAILABLE ON REQUEST.

Mileage: 25,000

THERE ARE ABOUT 4-5 BOLTS WHICH SECURE THE BOTTOM PLASTIC COVER IN BETWEEN THE REAR WHEELS, SEE PHOTOS, THE COVER WILL COME LOOSE AND FALL OUT EVEN AT NORMAL USED. IF THE CAR CONTINUES TRAVEL ON THE FREEWAY, WITHOUT THE BOLTS, THE COVERS CAN EASILY FALL AND HIT THE BEHIND VEHICLES.THAT MIGHT RESULT WITH SERIOUS ACCIDENTS ESPECIALLY ON THE FREEWAY WITH HIGH SPEED. THE CAR ONLY 18K MILES FROM 2016- 2019, LOW MILEAGE, HAD BEEN SERVICE TWICE IN LAST TWO YEARS. TESLA NEEDS TO PROVIDE SCHEDULE ANNUAL INSPECTION DURING THE REGULAR MAINTENANCE TO INSPECT THE BOLTS (SCREWS WHICH SECURED THESE BOTTOM PANELS/COVERS) TO MAKE SURE THE BOLTS (SCREWS) ARE TIGHTEN AND THE COVERS ARE SECURED. THAT ALSO SHOULD BE COVERED UNDER THE 4 YEARS VEHICLE WARRANTY, NOT JUST BLAME THE CLIENTS, AND TRY TO SEND THE CLIENT TO CONTACT LOCAL BODY SHOP. IT IS THEIR RESPONSIBILITY FOR THE MANUFACTURER TO MAKE SURE THEIR VEHICLES ARE SAFE TO DRIVE AND TO BE ON THE ROAD WITHIN THE WARRANTY PERIOD UNDER REASONABLE USED. THEY ALSO NEED TO PREVENT FUTURE ACCIDENT WITH THEIR PRODUCTS.

I WAS DRIVING ON THE HIGHWAY IN THE PASSING LANE. SUDDENLY I FELT SOMETHING SMASHING OVER AND OVER ON THE ROOF OF THE CAR. I LOOKED UP BUT COULD NOT SEE WHAT THE CAUSE WAS. I PUT ON MY HAZARD LIGHTS AND MADE MY WAY OVER THE SHOULDER. I GOT OUT AND INSPECTED THE ROOF. THE PORTION OF HARD PLASTIC THAT SEPARATES THE WINDSHIELD GLASS FROM THE FALCON DOOR GLASS WAS TORN OFF. THERE WAS ONE LITTLE CORNER PORTION ATTACHED. I TRIED TO REMOVE IT MANUALLY BUT COULD NOT. I HAD TO CONTINUE DRIVING ONTO A SUSPENSION BRIDGE AS I HAD NO OTHER CHOICE. ONCE I CROSSED THE BRIDGE, I EXITED AND HEADED TO AN AUTO BODY SHOP. AS YOU CAN SEE FROM THE PHOTOTS, THE PLASTIC WAS SMASHING AROUND WITH SO MUCH FORCE THAT IT CRACKED THE FALCON DOOR GLASS. THE MECHANIC THERE WAS KIND ENOUGH TO REMOVE THE DANGLING PLASTIC AND WEATHERSTRIP SO THAT I COULD GET HOME. I PARKED IN THE TOWN NEARBY TO CALM MY NERVES AS I WAS SHAKING AND UPSET FROM THE WHOLE INCIDENT. I CALLED TESLA SERVICE AND THEY SUGGESTED I DRIVE THE CAR TO A SERVICE CENTER 20 MILES AWAY. I DID NOT FEEL SAFE DRIVING THE CAR THERE SO THEY AGREED TO TOW INSTEAD. IT IS CURRENTLY AT THE TESLA DEALER AND I'VE NOTIFIED MY INSURANCE COMPANY. I AM WAITING TO HEAR FROM BOTH.

Mileage: 20,000

THE FALCON WING DOORS OF THE VEHICLE WOULD NOT CLOSE. AFTER TRYING TO TROUBLESHOOT THE VEHICLE, ALL THE DOORS OF THE CAR WOULD LOCK AND THE CAR DOOR WOULD NOT OPEN EITHER FROM THE REMOTE OR THE DOOR HANDLE. LUCKILY THERE WERE NO KIDS OR PETS IN THE CAR AND THE CAR WAS ALMOST NEAR THE DRIVEWAY OF THE HOME. THIS HAPPENED AFTER THE CAR WAS PUT IN THE PARKED MODE IN A CITY STREET AFTER A SHORT 10-MILE TRIP.

THE EYE BOLT THE 2016 TESLA MODEL X THAT IS USE TO LOAD A TESLA ON TO A TOW TRUCK IS DEFECTIVE.THE LOADING MANUAL IS WRONG AS WELL. 08/24/2018 AROUND 10 AM MOUNTAIN TIME IN UTAH. THE LOCATION WAS AT SERVICE KING IN SALT LAKE CITY, UTAH. VEHICLE VIN # [XXX] 2016 MODEL X. THE EYE BOLT USED TO LOAD THE VEHICLE ON TO A WRECKER FOR TRANSPORT IS DEFECTIVE. THE LOADING MANUAL DOES NOT ILLUSTRATE A SAFE METHOD TO LOAD VEHICLE USING THIS EYE BOLT. I WAS LOADING THE VEHICLE VIA THE INSTRUCTIONS OF THE TESLA MODEL X MANUAL AND AS SOON AS I GOT THE VEHICLE TO THE SPOT TO PUT A CHALK BEHIND WHEEL, THE BOLT BROKE AND THE VEHICLE CAME OFF THE DECK AND ALMOST RAN OVER A KID WORKING IN THE BODY SHOP. I GOT SLIGHTLY INJURED TRYING TO STOP VEHICLE FROM HITTING THE WALL. THE BODY SHOP REFUSES TO REPORT THIS SAFETY ISSUE TO TESLA. WHEN I TRIED TO REPORT THIS TO TESLA I WAS HUNG UP ON 2 TIMES. WHEN I TRIED TO CONTACT TESLAS CORPORATE OFFICE I GOT REDIRECTED BACK TO THE SALT LAKE CITY SERVICE DEPARTMENT 2 TIMES WHERE I GOT HUNG UP ON 2 TIME AGAIN. THIS A MAJOR SAFETY ISSUE THAT CAN AND WILL CAUSE A LOSS OF LIFE OR SERIOUS INJURY. BUT YET TESLA HAS CUSTOMER SERVICE PERSONNEL ACTING LIKE THIS IS A GAME. I WAS SUPPOSED TO BE CONTACTED BE A TESLA REGIONAL REP AND NEVER WAS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. AT VARIOUS TIMES, THE AUTOMATIC DOORS WOULD OPEN. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (52 DERWOOD CIR, ROCKVILLE, MD 20850, 301-738-6523), BUT WAS NOT DIAGNOSED. THE DEALER REPROGRAMMED THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.

Mileage: 17,000

THE LATCH ON THE FALCON WING DOOR (DRIVER SIDE) CRACKED FROM ONE SIDE ON ITS OWN. DOUBT DOOR IS SECURING PROPERLY.

Mileage: 15,000

THERE HAS BEEN AN INCIDENT IN WHICH THE DOORS OF A MODEL X OPENED WHILST THE CAR WAS UNOCCUPIED AND THE DRIVER'S DOOR WAS HIT BY A PASSING TRUCK: HTTP://WWW.CARADVICE.COM.AU/587189/TESLA-MODEL-X-DOOR-OPENS-AUTOMATICALLY-GETS-TORN-OFF-BY-PASSING-TRUCK/ THERE IS A DISPUTE BETWEEN TESLA AND THE OWNER WITH TESLA CLAIMING THAT THE OWNER OPENED THE DOORS WITH THE REMOTE KEY-FOB. IT CAN NOT BE CERTAIN THAT THE TESLA VERSION OF EVENTS IS CORRECT. IT IS REMARKABLE THAT IN EVERY CRASH INVOLVING A TESLA THE COMPANY CLAIMS THE LOGS PROVE IT WAS THE FAULT OF THE OWNER. EVEN IF THE CARS LOGS DID GENUINELY SHOW THAT A SIGNAL FROM A REMOTE CAUSED THE OPENING IT IS POSSIBLE THAT A FAULT IN THE KEY-FOB WAS RESPONSIBLE. TESLA KEY-FOB BATTERIES FAIL OFTEN. LOW BATTERIES IN ELECTRONIC DEVICES CAN CAUSE SPURIOUS FAULTS. TESLA HAS ONLY RECENTLY UPDATED THE SOFTWARE TO ALLOW REMOTE DOOR OPENING. I BELIEVE THAT THIS GIMMICK IS UNNECESSARY AND DANGEROUS. A PASSING CYCLIST WOULD NOT BE EXPECTING THE DOORS OF ANY EMPTY CAR TO SUDDENLY SWING OPEN. PLEASE INVESTIGATE. THANK YOU. A CONCERNED CITIZEN.

Mileage: 1,000

HERE IS A REPORT FROM AN OWNER THAT THE CENTRE PORTION OF THE GLASS ROOF CAME UNGLUED AND FLEW OFF WHILE HE WAS DRIVING ON THE FREEWAY: HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ACCELERATION-SHUDDER.74184/PAGE-9 ***AS AN INTERESTING SIDE NOTE, I GOT A MODEL X LOANER. IT'S SIGNATURE #005. WHILE DRIVING ON THE FREEWAY I HEAR A STRANGE CRASHING SOUND AND THEN A LOT OF WIND NOISE. WHEN I GOT TO MY DESTINATION I LOOKED AROUND AND FOUND THIS. IT SEEMS THAT THIS TOP GLASS PIECE JUST FLEW OFF AT FREEWAY SPEEDS. NOT GOOD.*** THIS PIECE OF GLASS COULD EASILY HAVE KILLED SOMEONE IN ANOTHER CAR. THE CONSTRUCTION METHOD LOOKS EXTREMELY SHODDY. PLEASE INVESTIGATE.

Mileage: 10,000

FALCON DOORS DO NOT ALWAYS OPEN CORRECTLY. SOMETIMES THEY SENSE AN OBSTACLE THAT IS NOT PRESENT AND SO WILL NOT OPEN. THIS FAILURE HAPPENS MORE OFTEN WHEN THE FALCON DOORS ARE HOT, FOR EXAMPLE AFTER BEING IN THE SUN. TESLA SERVICE CENTER HAS REPLACED THE SENSORS IN BOTH OF MY FALCON DOORS, BUT THE PROBLEM REMAINS.

Mileage: 760

A MODEL X OWNER HAS REPORTED THAT THE FALCON DOOR OPENED ON THE FREEWAY PLACING THE LIFE OF HER CHILD AT RISK. HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/6GIIAO/MY_MODEL_X_90D_DRIVER_SIDE_FALCON_DOOR_OPENED_ON/ SHE HAS STATED THAT SHE INTENDS TO FILE A COMPLAINT WITH NHTSA BUT I DO NOT SEE THAT COMPLAINT LISTED ON YOUR DATABASE. A TESLA REPRESENTATIVE JOINED THE ONLINE CONVERSATION AND ASKED THE OWNER TO MAKE DIRECT CONTACT. I AM CONCERNED THAT THE OWNER MAY HAVE BEEN PERSUADED NOT TO FILE A REPORT. I HAVE COPIED THE OWNERS OPENING POST AND THAT IS ATTACHED TO THIS COMPLAINT. IF THE OWNER HAS ACTUALLY FILED A COMPLAINT THEN PLEASE DISREGARD THIS ONE. THIS IS A VERY DANGEROUS PROBLEM THAT COULD EASILY HAVE COST THE LIFE OF A CHILD. THANK YOU.

Mileage: 2,000

DRIVER SIDE FALCON DOOR OPENED WHILE DRIVING ON HIGHWAY WITH MY 6 Y.O. SITTING NEXT TO DOOR. ON JUNE 2, 2017 WE WERE AT TOY R US WITH OUR PARENTS AND OUR 6 YEAR OLD SON, A TOTAL OF 5 PEOPLE. FOR CONTEXT, MY SON SITS NEXT TO THE DRIVER SIDE FALCON DOOR, ME IN THE CENTER AND MY MOM ON THE RIGHT. MY HUSBAND AND FATHER ARE IN THE FRONT. AS WE WERE LEAVING, THE LEFT SIDE FALCON DOOR WAS STUCK AGAIN. WE IMMEDIATELY CALLED THE SERVICE CENTER DUE TO IT BEING FRIDAY BUT SINCE IT WAS LATE IN THE DAY WE LEFT A MESSAGE AS THEY WERE ALREADY CLOSED. WE STARTED TO DRIVE HOME BECAUSE THROUGH OUR PREVIOUS EXPERIENCE WE WERE ALWAYS ADVISED TO DRIVE THE CAR BACK TO THE SERVICE CENTER AS THE CAR IS STILL DRIVABLE. DURING THE RIDE, I WAS CALLING THE ROADSIDE ASSISTANCE TO WRITE UP A TICKET TO REINFORCE TO THE SERVICE CENTER TO CALL US TO SCHEDULE SERVICE FIRST THING IN THE MORNING. WHILE ON THE PHONE WITH ROADSIDE ASSISTANCE, I HEAD A CLICK IN THE DOOR AND THE MOTOR AS THE DOOR STARTED TO LIFT OPEN. I GRABBED ONTO THE DOOR WITH MY LEFT HAND AND HELD ON AND THE DOOR HAD ABOUT A 2-3 INCH GAP. WE HAD BEEN ON THE ROAD FOR APPROXIMATELY 15 MINUTES AT THIS TIME AND WERE ON THE 5 NORTH FREEWAY RIGHT BEFORE THE TUSTIN RANCH EXIT. WE IMMEDIATELY EXITED AND PARKED IN THE TUSTIN AUTO CENTER. THE DOOR OPENED ONCE WE PARKED AND CLICKED CLOSED ONCE THE BUTTON WAS PRESSED. AS WE WERE CLOSE TO HOME AND CAN DRIVE HOME VIA LOCAL STREETS, WE DROVE HOME. WE INFORMED ROADSIDE ASSISTANCE TO IMMEDIATELY SET UP A TOW FIRST THING IN THE MORNING ON SATURDAY. THIS IS THE FOURTH TIME THE DOOR HAS MALFUNCTIONED, THE OTHER THREE TIMES OCCURRED ON JAN .28. APRIL 23, AND APRIL 25 AND THEIR ATTEMPTS TO FIX DOOR HAS BEEN UNSUCCESSFUL BUT THIS LAST INCIDENT ADDED ON THE DOOR OPENING ON HIGHWAY WOULD LEAD TO SERIOUS BODILY INJURY HAD I NOT GRABBED ONTO THE DOOR. PLEASE CONTACT US FOR MORE DETAIL TIMELINE.

Mileage: 5,400

HERE IS A REPORT OF A TESLA MODEL X CRASH IN CHINA. HTTPS://MP.WEIXIN.QQ.COM/S/1DIN0UYENLRL8BO9GYKPCG (GOOGLE WILL TRANSLATE) THE OWNER REPORTS THAT THE CAR SUDDENLY SLAMMED INTO THE CONCRETE CENTRE DIVIDER, SPUN 180 DEGREES AND COLLIDED WITH ANOTHER CAR. THE DRIVERS AIRBAG FAILED TO DEPLOY RESULTING IN VERY SERIOUS INJURIES. THE REAR SEAT OCCUPANTS WERE UNABLE TO OPEN THE FALCON DOORS. THE EMERGENCY DOOR RELEASE IS NOT OBVIOUS TO OCCUPANTS AND REQUIRES THEM TO REACH UP BEHIND THE SPEAKER GRILL TO FIND THE PULL. THE CAR CAUGHT FIRE AND WAS BURNED TO ASHES. BYSTANDERS WERE UNABLE TO DOUSE THE FIRE USING REGULAR EXTINGUISHERS.. THE SUDDEN SWERVE, FAILURE OF AIR-BAG AND FAILURE OF DOOR RELEASE MECHANISMS IS CONSISTENT WITH FAILURE OF THE 12 VOLT ELECTRICAL SYSTEM OR GROUND CONNECTION AS HAS BEEN REPORTED ON MANY OTHER OCCASIONS. I BELIEVE THAT THIS CAR IS EXTREMELY UNSAFE. PLEASE INVESTIGATE. CONCERNED CITIZEN.

Mileage: 5,000

TAKATA RECALL I DROVE MY TESLA MODEL X 2016 TODAY TO WORK AND WHEN I WAS ABOUT TO PARK THE CAR IN THE PARKING LOT (AROUND 6 MILES PER HOUR MAY BE) IT SUDDENLY ACCELERATED AND HIT THE CONCRETE WALL AND BOUNCED BACK AROUND 8 FEET. SINCE IT WAS FOR PARKING I CAN SURELY SAY THAT I DID NOT ACCELERATE THE CAR. THE STEERING AIR BAGS AND KNEE AIR BAGS CAME OFF AND ALSO THE PASSENGER SIDE KNEE AIR BAGS CAME OFF AS WELL. I SEARCHED ONLINE AND THERE SEEMS TO BE A CLASS ACTION SUITE ON THIS ISSUE BUT TESLA IS NOT ACCEPTING IT AS THE GLITCH IN THEIR SOFTWARE OR SOME OTHER COMPONENT. I FELT LIKE THE ACCELERATOR GOT PRESSED THE WAY WHEN THE CAR WAS IN CRUISE MODE. UNLESS I WANTED TO HIT THE WALL INTENTIONALLY THERE WAS NO NEED FOR ME TO PRESS THE ACCELERATOR TO SPEED FROM ALMOST ZERO TO WHATEVER THE HIGH SPEED IT ATTAINED AT THE TIME OF HITTING THE WALL.

Mileage: 1,400

THE CAR WAS ON AUTOPILOT. MY MODEL X AUTOPILOT RAN OVER A RECLINER AT 60M/H THAT WAS IN THE MIDDLE OF THE HIGHWAY. IT WAS AROUND 6 PM, WEATHER WAS NICE AND CLEAR. I TRIED TO AVOID IT BY MOVING TO RIGHT LANE BUT IT HIT THE DRIVER SIDE OF THE FRONT OF CAR CAUSING MINOR DAMAGES TO CAR. I TRIED TO REACH OUT TO TESLA CUSTOMER SERVICE BUT THEY TOLD ME [4 OR 5 TIMES] THAT SOMEONE WILL CONTACT ME AND NO ONE EVER DID. EVERYTIME I TALKED TO TESLA [BY PHONE AND EMAIL] THEY ASK ME FOR MORE INFORMATION AND THEN TELL ME SOMEONE WILL CALL YOU BACK. I WANTED TO KNOW WHY DIDN'T THE CAR SLOW DOWN OR EVEN CHANGE LANES AND HOW CAN I AVOID THIS IN FUTURE SPECIALLY THAT I USE THIS CAR FOR MY 2 KIDS. I HAD BEEN TRYING TO REACH OUT TO TESLA SINCE OCTOBER 2016. *TR

Mileage: 3,000

WHILE TURNING LEFT INTO A PARKING SPOT AT A VERY SLOW SPEED, THE CAR SUDDENLY ACCELERATED WITH EXTREME FORCE. IT RAN OVER A CURB AND COLLIDED WITH A TREE AND A TRUCK. THERE WAS ONLY LIGHT PRESSURE ON THE ACCELERATOR. THE AUTOMATIC BRAKING AND THE AIRBAGS DID NOT DEPLOY. THERE WAS OVER $18 000 DAMAGE TO THE TWO VEHICLES AND THE TESLA MODEL X IS NOT DRIVEABLE WITHOUT REPAIRS.

Mileage: 2,106

I HAD PULLED INTO A PARKING LOT, PROCEEDED TO PULL INTO A SPOT ADJACENT TO A CINDER BLOCK BUILDING. I HAD MY FOOT LIGHTLY ON THE GAS PEDAL, THEN AS I MADE THE TURN INTO THE SPOT, MY FOOT WAS ON THE BRAKE - THE CAR LURCHED FORWARD AND SPED UP AND THE BRAKES DID NOT STOP IT. I WENT RIGHT INTO THE CONCRETE BUILDING, HEAD ON - AIR BAGS DEPLOYED. THE FRONT END CRUSHED AND THE 2 AIRBAGS ON THE DRIVERS SIDE DEPLOYED AND WERE SMOKING. I READ ON LINE THAT THERE HAVE BEEN NUMEROUS INCIDENCES OF THIS HAPPENING WITH THE TESLA. SPONTANEOUS ACCELERATION WITH MY FOOT NOT ON THE GAS PEDAL. THE CAR WOULD NOT STOP BY THE BRAKES! I COULD HAVE BEEN SERIOUSLY INJURED OR HIT ANOTHER PERSONA OR VEHICLE. THE CAR HIT THE BUILDING AS WELL AS A NATURAL GAS PIPE THAT WAS RUNNING ALONG THE BUILDINGS SIDE AT THE LEVEL OF MY FRONT BUMPER. I FILED A POLICE REPORT.

DRIVER SIDE DOOR WILL NO LONGER LATCH PROPERLY - CONSTANT CYCLING NOISE COMING FROM LATCH. CYCLING CAN BE STOPPED BY MANUALLY MOVING THE STRIKER LATCH WITH A SCREWDRIVER TO FOOL THE CAR INTO THINKING THE DOOR IS CLOSED. CAR CAN BE DRIVEN BY PLACING AN ARM OUT THE WINDOW AND HOLDING THE DOOR CLOSED MANUALLY. IF THE DOOR IS FORCED CLOSED DURING THE CONSTANT CYCLING, THE DOOR CANNOT BE OPENED FROM THE OUTSIDE, YOU NEED TO CLIMB IN TO THE FRONT FROM THE PASSENGER SIDE OR THE REAR SEATS TO OPEN WITH THE INSIDE HANDLE. THE FAULTY LATCHING MECHANISM RAISES CONCERN FOR NOT ONLY WHETHER THE DOOR CAN BE CLOSED SECURELY AND NOT OPEN WHILE DRIVING, BUT THE FAILURE OF BEING ABLE TO OPEN THE DOOR FROM THE OUTSIDE IS A SAFETY RISK IN THE EVENT SOMEONE NEEDS TO BE REMOVED FROM THE VEHICLE IN AN EMERGENCY AND THE FRONT DOOR CANNOT BE OPENED FROM THE OUTSIDE.

Mileage: 4,900

TESLA DEACTIVATED SAFETY FEATURES ON THE FALCON WING REAR DOORS. SAFETY FEATURES WERE ACTIVE WHEN VEHICLE WAS SOLD, NOW THEY HAVE BEEN DEACTIVATED DUE TO CHRONIC PROBLEMS WITH THE DOORS CLOSING RELIABLY. INSTEAD OF FIXING THE ROOT PROBLEM WITHT HE DOORS, TESLA CHOSE TO DEACTIVATE THE SAFETY FEATURE DESIGNED TO PREVENT THE DOORS FROM INJURING HANDS, FINGERS, OR ARMS THAT MAY DAMAGED BY THE MECHANICALLY CLOSING DOORS. TESLA DID NOT NOTIFY OWNERS OF THE CHANGE. TESLA SALES REPS DESCRIBED THE SAFETY FEATURES, BUT THE COMPANY HAS NOT NOTIFIED OWNERS THAT THOSE SAFETY FEATURES ADVERTISED BY THEIR SALES REPS NO LONGER WORK.

ON JULY 8TH 2016, AT 9:37 A.M., WHILE SLOWLY PULLING INTO A PARKING SPACE AT CREEKWOOD DOG PARK IN BRADENTON FLORIDA, MY TESLA MODEL X SUDDENLY ACCELERATED UNDER ITS OWN VOLITION, DROVE OVER A PARKING STOP, OVER A FIVE INCH CURB, AND THEN HIT AND KNOCKED OVER A CONCRETE LIGHT POLE. ALL THIS HAPPENED IN A DISTANCE OF LESS THAN TWENTY FEET. TESLA WAS NOTIFIED IMMEDIATELY AND THE CAR WAS TAKEN TO DIMMITT COLLISION CENTER IN CLEARWATER, FLORIDA. THE SERVICE MANAGER AT TESLA OF TAMPA, TOLD ME VERBALLY THE LOG FROM THE EDR SAYS THE CAR WAS TRAVELING AT 6 MPH, THEN THE ACCELERATOR WAS ADVANCED TO OVER 50% AND THEN TO 87%. THE CAR ACCELERATED TO 20 MPH AND ABRUPTLY STOPPED. I DENIED THIS SCENARIO AND ASKED FOR A SUPERVISOR. TESLA'S SOUTHEAST REGIONAL MANAGER MET US AT THE BODY SHOP. HE HANDED ME A LETTER THAT HAD DIFFERENT EDR RESULTS-VEHICLE SPEED WAS 7 MPH, PEDAL POSITION WENT FROM 3.2% TO 15.6% TO 100% AND CAR WENT TO 14 MPH. THE FIRST REPAIR ESTIMATE SHOWED ACTUAL MILEAGE AS 205 AND A SUBSEQUENT REPAIR ESTIMATE SHOWS THE ACTUAL MILEAGE AS 1425. THESE FIGURES ARE INACCURATE SINCE I HAD LOOKED AT THE ODOMETER SEVERAL DAYS BEFORE THE ACCIDENT AND THE MILEAGE WAS OVER 1800. I INFORMED TESLA THAT I AM POSITIVE BEYOND A SHADOW OF DOUBT THAT THE CAR'S ELECTRONIC THROTTLE COMPUTER WAS RESPONSIBLE FOR THE ACCIDENT WHICH THEY DENY. THIS APPEARS TO BE THE INDUSTRY STANDARD SINCE EXPERTS WILL TESTIFY THAT ALTHOUGH A CAR IS RESPONSIBLE FOR UNINTENDED ACCELERATION THERE WILL BE NO TRACEABLE EVIDENCE OF THAT RESPONSIBILITY AND THEREFORE THE MANUFACTURER HAS PLAUSIBLE DENIABILITY. TESLAS ARE UNDERGOING UNINTENDED ACCELERATION AT A RATE MORE FREQUENT THAN 1/5,000 VEHICLES MANUFACTURED. THIS IS WAY MORE FREQUENT THAN THE INDUSTRY STANDARD. GENERAL MOTORS HAS AN EXTREMELY GOOD RATE OF 1/123,000 VEHICLES.

Mileage: 1,425

TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE DRIVING APPROXIMATELY 55 TO 60 MPH, THE WINDOW WAS DIFFICULT TO OPEN AND CLOSE. THE WINDOW TRIM BECAME DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TRIM WAS REPLACED. THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

Mileage: 1,600

OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.

Mileage: 350

THE RIGHT REAR DOOR (KNOWN AS "FALCON WING DOORS") CAME OUT OF ALIGNMENT AND BEGAN TO IMPACT THE BODY OF THE CAR. NOT ONLY DID THIS POSE A RISK FOR BREAKING THE GLASS ON THE DOOR WHILE IT DRAGS AGAINST THE BODY OF THE VEHICLE, BUT THERE APPEARS TO BE NO "PINCH DETECTION" IN THIS SCENARIO AS THE DOOR CONTINUED TO CLOSE WHILE GRINDING THE GLASS AGAINST THE DOOR JAMB. IF A HAND OR OTHER BODY PART WHERE TO GET CAUGHT, THIS MECHANISM WOULD CLEARLY SEVER IT UNDER THE FORCE OF THE MOTORS DRIVING THE HEAVY DOOR. IT IS A MUCH HIGHER RISK DESIGN THAN A REGULAR DOOR DUE TO THE HIGH FORCES INVOLVED GIVEN THE LACK OF A PROPER PINCH DETECTION MECHANISM.

Mileage: 250

THIS IS A COMPLAINT MADE IN THE INTEREST OF PUBLIC SAFETY. THE VIN IS A RANDOM NUMBER AND NOT THE ACTUAL VEHICLE INVOLVED. THERE ARE MANY REPORTS OF PROBLEMS WITH THE FRONT DOORS AND FALCON DOORS FAILING TO OPEN OR CLOSE CORRECTLY. HERE IS A REPORT FROM AN OWNER WHOSE FALCON DOORS OPENED INADVERTENTLY WHILST THE CAR WAS IN MOTION (EXITING HIS GARAGE) CAUSING MAJOR DAMAGE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/FALCON-WINGS-OPEN-FROM-KEY-FOB-SIGNAL-WHILE-DRIVING.67429/ "HOW IT HAPPENED - THE SHORT VERSION ON THE SECOND DAY OF OWNING MY TESLA X, I WAS ATTEMPTING TO PULL IT OUT OF MY GARAGE FOR THE FIRST TIME EVER. I ENTERED MY TESLA X THROUGH THE DRIVER'S DOOR, SAT DOWN AND CLOSED THE DOOR, PULLED THE CAR INTO DRIVE AND BEGAN TO ROLL FORWARD. AS I MOVED FORWARD ABOUT 3-5 FEET ON TO THE DRIVEWAY I HEARD A CRUNCHING OF GLASS. I STOPPED AND BACKED UP A FEW FEW FEET, GOT OUT AND SAW THAT THE DRIVER'S SIDE FALCON WING DOOR HAD ATTEMPTED TO OPEN JUST AS I HAD TRIED TO ROLL THROUGH THE NARROW GARAGE DOOR OPENING. THE DOOR HAD CAUGHT THE GARAGE DOOR FRAME AND IT WAS BROKEN AND BENT. YOUR DATA LOGS REPORT THAT THE SIGNAL THAT INSTRUCTED THAT DOOR TO OPEN AT THE MOMENT CAME FROM THE KEY FOB. THAT KEY FOB WAS IN MY FRONT LEFT POCKET AND CAN ONLY HAVE BEEN ACTIVATED INADVERTENTLY BY SOMEHOW BEING PINCHED IN MY POCKET AS I BENT TO SIT IN THE DRIVER'S SEAT. THE WHOLE INCIDENT FROM BEGINNING TO END WAS JUST SEVERAL SECONDS. " MY CONCERN IS THAT TESLA IS PUSHING OUT THE MODEL X IN ORDER TO MEET FINANCIAL DEADLINES WITHOUT CONCERN FOR PUBLIC SAFETY. IT SEEMS THAT THE AUTOMATIC DOORS HAVE FAULTY LATCHES AND/OR CAN SPRING OPEN AT THE WHIM OF A SOFTWARE UPGRADE. I BELIEVE THAT TESLA IS ENJOYING FAR TOO MUCH BENEFIT OF THE DOUBT IN REGARD TO SAFETY BECAUSE IT IS PERCEIVED AS A GREEN ENVIRO-FRIENDLY START UP COMPANY.

Mileage: 200

FALCON DOORS NOT CLOSING, REAR DRIVER SEAT ELECTRICAL DEAD, WARNING LIGHT BLOCKING BACKUP CAMERA READING REAR SEATS NOT IN PLACE, ALL INSULATION PEELING OFF ABOVE TIRES, BUBBLING PAINT, TRUNK AND SIDE PANELS MISALIGNED SO TILTED TRUNK HOOD AND FINGER GOES IN ONE GAP BUT FINGERNAIL ONLY BARELY IN OTHER SIDE GAP, WAVY INSULATION ALONG REAR, FRONT PASSENGER DOOR MOTOR SPINS. PERMANENT SEAT DEPRESSION IN REAR. STATIONARY TO BACKING UP.