2019 TESLA MODEL X Suspension Problems

I got my suspension replaced on my 2019 Model X (that I bought used from Tesla directly) in June 2023. Tesla was suppose to do a through 140 point inspection before putting the car for sale on their website but after less than 2 years and 15000 miles (after the suspension was replaced). The same suspension same issue came up. Tesla told me that they need to replace the suspension again and will bill me $2100. I have owned multiple cars but I have not have to replace suspension on any of my cars ever. How can a suspension fail first at 35000 miles and then again 15000 miles. This seems like Tesla is knowingly putting faulty parts in the car to keep making money on parts and labor. This should be looked into and investigated by National Highway Safety. And Tesla should issue a recall for these and replace them with good quality parts.

To Whom It May Concern, Service bulletin SB-21-39-001 [XXX] ) was issued for the front half shaft repair for model X, S. In my case, the repair work was done but did not address the issue. They only replaced the parts, and after two years the problem still occurs: vibrations at accelerations, etc. I had to pay over $2000 for the same work, which will probably not address the issue in the permanent matter. Tesla, especially, Model Xs has issues with front half shafts, and I want to encourage NHTSA to look into this bulletin and mandate Telsa to repair the vehicle with a more permanent solution and provide reasonable repair costs in doing so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The suspension is making loud clicking noises when turning or accelerating. The suspension system seems to have an inbuilt design flaw as many people are reporting the issue online.

I was just out of warranty and have a VERY loud squeaky noise when I turn my wheel. I was told that because of the weight of the battery, this can happen. I was told it was not an expensive fix but now they say it's $3,000. It is a known issue and the engineers didn't build to hold the car up properly with the weight of the battery. May be a potential hazard and I don't feel safe driving it and also hard to drive as loud as it is. If they are aware and have since fixed this issue, my car should be fixed at no cost to me. For the record, they took off the cost of the estimate and put all zeros which I also found to be odd.

Hello, It's [XXX] again. This Tesla has just showed up in the junkyard. [XXX] It has not been in a crash, the back wheel and suspension have simply wrenched themselves off. Information from within Tesla proves that these suspension defects have been known about by Tesla for many years but rather than fix the problems they are covering it up and blaming the owners. [XXX] Proof of this can be found here [XXX] The VW "scandal" involved VW covering up slightly smelly exhaust emissions. The Tesla scandal involves negligent homicide. PLEASE TAKE ACTION AND HOLD TESLA ACCOUNTABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Tesla Model X. The contact stated that while turning the steering wheel, there was an abnormal sound coming from the front end near the tires and wheel wells. There was a vibration in the front end of the vehicle while driving. The Autopilot feature became inoperable. The "Autopilot camera unavailable" message was displayed. While driving, the instrument cluster went dark. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a possible camera blockage. The ball joints and control arm were resealed. The vehicle was calibrated and informed that the vehicle was working as designed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 55,482.

Mileage: 55,482

At the low speed, the car suspension failed (most likely the control arm) and the vehicle swung to the right and crashed into the car bridge rails. As a result of this, the right front wheel dislodged completely, which would not be possible if there were no mechanical problems with the suspension. Tesla Dublin had worked on my suspension three weeks prior to the accident. The full video from the dash cam before and after the accident is available below. https://drive.google.com/drive/folders/1gbVniik6OTrQHAek_k1OfzSAld3btUcu https://share.icloud.com/photos/0019fXn5YAMpzr2s9Yq0oTnfA

Front Half shafts keep failing due to extreme angles of operation where bearing races are spalled as a result and could result in a high speed failure. Have had 3 replacements in 25K miles and will need a 4th replacement. Lowering car to bring halfshafts more geometrically in line improves halfshaft life, but in turn cause significant rear tire wear resulting in potential high speed blow outs. Adjustable suspension Front and rear links would significantly improve both issues and should be, in my opinion, offered by Tesla as a warranty service bulletin as soon as possible.

Constant shudder when driving because of design flaw in Camber & control arms. We tried reaching out to Tesla multiple times but they don't want to cover it under warranty Multiple owners are having same issue

My 2019 Model X, which hadnt travelled even 2-3 miles in the last 3 weeks, suddenly had misaligned front wheels. When I contacted Tesla, they sent a tow truck to tow the vehicle. The tow truck driver upon seeing my vehicle mentioned that the suspension is broken and he has been towing many Tesla Model X's because of this reason. The Tesla service center said that the suspension is damaged because of driver abuse most likely due to driving at high-speed over potholes. Upon asking them how did they find out about the damage they mentioned that their service technician went underneath my car while it was on the tow truck and using a flashlight saw that the suspension was bent and determined that was due to driver abuse. Tesla didnt have any records to prove that the car was actually inspected at their shop and they sent my car to their authorized body shop to be fixed at my expense. I believe that Tesla is lying, they know that the front suspension is weak and tends to get damaged over few years of abuse. Instead of recalling the vehicle they are blaming the drivers such that the Driver's insurance bears the cost instead of Tesla.

HERE IS A MANGLED AND PARTIALLY BURNED MODEL X IN THE JUNKYARD. HTTPS://EREPAIRABLES.COM/SALVAGE-CARS-AUCTION/TESLA/MODEL+X/VID-46135539 THE BACK WHEEL HAS FALLEN OFF AND IS STASHED IN THE FRUNK. ALL THE SUSPENSION LINKS ON THE BACK ARE STRETCHED AND SNAPPED, BUT THE WHEEL IS ALMOST UNDAMAGED. IT IS IMPOSSIBLE FOR THOSE STRETCHED LINKS TO HAVE BEEN CAUSED BY THE CRASH. THE REAR OF THE CAR IS ALMOST UNDAMAGED. IT IS IDIOTIC TO USE EXTRUDED ALUMINUM FOR CRITICAL SUSPENSION LINKS, THEY ARE SIMPLY NOT STRONG ENOUGH FOR THE WEIGHT AND POWER OF THE CAR. THE DANGER ONLY INCREASES AS THE CARS GETS OLDER NOT JUST BECAUSE OF WEAR AND TEAR BUT ALSO BECAUSE CHEAPER SECONDHAND TESLAS ARE AFFORDABLE FOR YOUNG INEXPERIENCED AND OFTEN RECKLESS YOUNGER OWNERS. PLEASE TAKE ACTION BEFORE MORE PEOPLE GET KILLED. THAN YOU. KEEF

Mileage: 20,000

THE CAR EXPERIENCES A STRUNG JUDDER UNDER ACCELERATION. TESLA REPLACED THE FRONT HALF SHAFTS AT ABOUT 10,000 MILES AND SOLVED IT TEMPORARILY BUT IT HAS RETURNED. THEY NOW SAY IT IS A DESIGN ISSUE AND THEY WILL REPLACE THEM WHEN A NEW VERSION IS PRODUCED.

Mileage: 22,000

HERE IS A 2019 TESLA MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38420467?ROWNUMBER=26 THE LH BACK WHEEL AND SUSPENSION HAS FALLEN OFF. THE RH BACK WHEEL HAS GONE AS WHOMPY AS AN ELON. THIS ONE TAKES THE PROVERBIAL BISCUIT. DID THE TENT MONKEYS RUN OUT OF GAFFA TAPE? UN FREAKING BELIEVABLE. TO SEE THIS CLUNKER IN ALL ITS GLORY BE SURE TO CLICK THE 360 DEGREE BOX. I SAY AGAIN, UN FREAKING BELIEVABLE. PLEASE GET THESE THINGS OFF THE ROADS BEFORE EVEN MORE PEOPLE GET KILLED. THANK YOU. KEEF

Mileage: 11,000

I BOUGHT THIS CAR NEW IN 2019 AND AFTER A FEW MONTHS OF DRIVING THE CAR DEVELOPED THIS HORRIBLE SHUDDER AS YOU ACCELERATE BETWEEN 30-40MPH. I BROUGHT THE CAR IN FOR REPAIR AND WAS TOLD THERE WAS NO FIX FOR IT. AFTER I CONTACTED AN ATTORNEY TESLA REPLACED THE AXLES ON THE CAR. TESLA TOLD ME THAT IF I ACCELERATED HARD ON THIS CAR I WOULD VOID THE WARRANTY. PROBLEM I USE THIS FOR WORK AS A DOCTOR IN THE HOSPITAL AND I DO NOT HARD ACCELERATE THIS CAR. NOW IMAGINE IF I HAD TO HARD ACCELERATE TO GET ON A HIGHWAY OR PASS SOMEONE. LOOK AT THE NUMBER OF COMPLAINTS. THIS CAR NOW SITS IN MY DRIVEWAY AND NOW HAVE ANOTHER CAR WHILE I PURSUE THE LEMON LAW

Mileage: 8,000

YOU HAVE OPENED AN INVESTIGATION INTO FRONT SUSPENSION FAILURES OF CERTAIN MODEL YEARS AND MODELS OF TESLAS. IT IS OBVIOUS THAT SUSPENSION WEAKNESSES AND FAILURES ARE AFFECTING ALL YEARS AND MODELS OF THESE CARS DUE TO BAD DESIGN, BAD MANUFACTURING AND BAD QUALITY ASSURANCE. THIS 2019 MODEL X IS A PERFECT EXAMPLE:HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/38309891?ROWNUMBER=17 THE BACK WHEEL HAS GONE WHOMPY. BOTH FRONT WHEELS HAVE FALLEN OFF. THE BALL-JOINTS AND OTHER GIBLETS HAVE POPPED APART. GOOD HEAVENS TO BETSY WHAT MORE DO YOU NEED BEFORE YOU DEMAND A RECALL? ARE YOU WAITING FOR A BUS FULL OF CHILDREN TO GET OBLITERATED BY ONE OF THESE UNGUIDED MISSILES? DOES MUSK REALLY HAVE A LICENCE TO KILL? WORDS FAIL ME. (AND THAT DOESN'T HAPPEN OFTEN) YOURS ANGRILY KEEF

Mileage: 10,000

THIS IS THE 2ND TIME THAT THE LEFT FRONT SUSPENSION VIBRATES AND RATTLES ON ACCELERATION. WHEN I WENT TO TESLA TO SEE IF REPAIR WAS STILL UNDER WARRANTY, I WAS TOLD NO. I EXPLAINED THAT THIS "REPAIR " WAS DONE SOME TIME AGO AFTER I PURCHASED THE VEHICLE, AND WAS LOOK FOR A GOOD FAITH REPAIR. I WAS TOLD I'D HAVE TO PAY FOR REPAIR THIS TIME AROUND. I AM A LIMO DRIVER AND USE MY VEHICLE TO TRANSPORT PASSENGERS.... THIS IS A MAJOR ISSUE TO MY BUSINESS.

Mileage: 56,000

THE VEHICLE AND STEERING WHEEL VIBRATES WHILE ACCELERATING

Mileage: 18,500

HERE IS A TESLA JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36891270?ROWNUMBER=8 IT HAS BEEN IN A MAJOR COLLISION AND IT IS A NEAR CERTAINTY THAT OCCUPANTS HAVE BEEN KILLED OR SERIOUSLY INJURED. THE PART OF THE CAR THAT HAS SUFFERED THE LEAST DAMAGE IS THE BACK RH SIDE AND IT CAN BE SEEN THAT THE COMPLETE WHEEL AND SUSPENSION HAS BEEN TORN OFF. THE WHEEL ASSEMBLY HAS BEEN PLACED IN THE FRUNK OF THE CAR. THE TORQUE LINK ON THE SUSPENSION IS SNAPPED ALONG WITH ALL THE OTHER GIBLETS. SINCE THERE HAVE BEEN SO MANY OTHER CASES OF TESLA WHEELS RANDOMLY SNAPPING OFF FOR NO GOOD REASON IT IS HIGHLY PROBABLE THAT THE BACK WHEEL FALLING OFF WAS THE CAUSE OF THE CRASH RATHER THAN THE RESULT OF IT. YOU CAN PREVENT FURTHER LOSS OF LIFE BY DOING YOUR JOB AND LAUNCHING AN INVESTIGATION INTO THE DANGEROUSLY FRAGILE TESLA SUSPENSIONS. THANK YOU KEEF PLEASE NOTE THAT DATE OF CRASH ETC. ARE ONLY ESTIMATES

Mileage: 5,000

HERE IS A 2019 TESLA MODEL X IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/36463077?ROWNUMBER=19 YET AGAIN...THE SUSPENSION HAS SNAPPED OFF. NO AIRBAGS HAVE BEEN DEPLOYED, THE CAR HAS NOT BEEN IN A FRONT END OR EVEN A SIDEWAYS COLLISION. THIS IS SELF INFLICTED INJURY. THE SUSPENSION GIBLETS HAVE SNAPPED LIKE A PRETZEL. HOW MANY MORE EXAMPLES OF THESE DEADLY DEFECTIVE TESLA SUSPENSIONS DO YOU NEED BEFORE YOU RECALL THE NASTY THINGS??? YOURS WHOMPILY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 15,000

HERE IS A MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35430962/32 IT HAS SELF-INFLICTED INJURIES DUE TO THE USUAL BROKEN FORE-LINK WHICH HAS BEEN THE SUBJECT OF INNUMERABLE COMPLAINTS ALREADY. IF YOU GUYS CAN SPARE A FEW MOMENTS AWAY FROM YOUR WORSHIP AT THE TEMPLE OF MUSK.... WOULD YOU MIND ISSUING A COMPULSORY RECALL FOR TESLA'S LETHAL WEAK SUSPENSION GIBLETS. THANKS. YOUR FRIEND KEEF

Mileage: 10,000

HERE IS A 2019 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS/35430523/33 IT HAS DONE JUST 2000 MILES AND THE FRONT SUSPENSION HAS SIMPLY FALLEN TO BITS CAUSING A SUDDEN FAILURE TO PROCEED AND AIR-BAG DEPLOYMENT. IT HAS NOT HIT ANYTHING. IT ONLY HAS SELF INFLICTED INJURIES DUE TO DEFECTIVE SUSPENSION GIBLETS. JAN 20, 2014 - TESLA CHIEF ELON MUSK DISPUTES THE USE OF THE TERM "RECALL" IN ... IN A TWEET EARLIER THIS WEEK, MUSK SAID, "THE WORD 'RECALL' NEEDS TO BE RECALLED," I GUESS YOU GUYS ARE IN AGREEMENT RIGHT? ( ROLLS EYES, BREAKS WIND LOUDLY) HAVE A GREAT DAY. YOUR FRIEND KEEF

Mileage: 2,000

I HAVE BEEN FILING REPORTS OF TESLAS HAVING SNAPPED SUSPENSIONS FOR MORE THAN 3 YEARS BUT NO ACTION HAS BEEN TAKEN. THE PHOTOGRAPHS OF THIS BROKEN TESLA PROVIDE CATEGORICAL PROOF THAT THAT THE SUSPENSIONS ARE UNSAFE. PLEASE NOTE THAT THIS CAR IS ONLY A FEW WEEKS OLD AND HAS ONLY DONE 1500 MILES. HTTPS://WWW.COPART.COM/LOT/57807379/PHOTOS THERE IS ABSOLUTELY NO DAMAGE TO THIS CAR APART FROM THE SNAPPED OFF SUSPENSION. THE LINKS HAVE BEEN STRETCHED UNTIL THEY SNAPPED AND THEN THE ENTIRE ASSEMBLY HAS BEEN WRENCHED OFF. QUITE OBVIOUSLY THE EXTRUDED ALUMINUM LINKS ARE TOO WEAK TO WITHSTAND THE MASSIVE TORQUE ESPECIALLY IF THE BRAKE IS APPLIED ON ONE WHEEL BY THE TRACTION CONTROL. ALL IT TAKES TO SNAP OFF THE SUSPENSION IS FOR ONE WHEEL TO SLIP ON THE ROAD SURFACE AND THAT WHEEL WILL BE LOCKED UP BY THE TRACTION CONTROL. THE RESULT CAN BE DISASTROUS. EVEN IF THE POWER TO THE ELECTRIC MOTOR IS IMMEDIATELY CUT THE FLYWHEEL EFFECT WILL STILL POWER THE OPPOSITE WHEEL AT DOUBLE RPM VIA THE DIFFERENTIAL. THIS CAN CAUSE A SUDDEN SURGE IN SPEED AND A SWERVE. ***A FLYWHEEL IS A MECHANICAL DEVICE SPECIFICALLY DESIGNED TO EFFICIENTLY STORE ROTATIONAL ENERGY (KINETIC ENERGY). FLYWHEELS RESIST CHANGES IN ROTATIONAL SPEED BY THEIR MOMENT OF INERTIA. THE AMOUNT OF ENERGY STORED IN A FLYWHEEL IS PROPORTIONAL TO THE SQUARE OF ITS ROTATIONAL SPEED AND ITS MASS. FLYWHEEL - WIKIPEDIA*** IT IS ASTOUNDING THAT IN 2019 THESE CARS ARE STILL USING SUCH UNSAFE SUSPENSION SYSTEMS. PLEASE INVESTIGATE THIS PROBLEM.

Mileage: 1,500

5 WEEK OLD VEHICLE WITH 2200 MILES HAD THE LEFT REAR AXLE BECOME DISCONNECTED SPONTANEOUSLY AFTER ACCELERATING STRAIGHT AHEAD FROM A CITY STREET RED LIGHT WITHOUT ANY PRIOR COLLISION OR ACCIDENT. THIS WHEEL WAS TILTED 30 DEGREES INTO THE WHEEL WELL RENDERING THE CAR UNDRIVABLE. THE LEFT REAR AXLE OR CONTROL ARM WAS VISIBLY HANGING FREELY UNDERNEATH THE CAR. TESLA SERVICE HAS BEEN UNABLE TO DIAGNOSE THE CAUSE FOR SPONTANEOUS FAILURE AND AWAIT INPUT FROM THE ENGINEERING DEPARTMENT. THEY HAVE SUGGESTED THAT IT COULD BE A CONTROL ARM FAILURE OR A BROKEN ALUMINUM CAR FRAME.

Mileage: 2,200