High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
It was a windy day I was driving to work I was only driving max 14 mph and there were leaves flying due to the wind and without any warning the phantom break came on and my car just randomly stopped. It was in my neighborhood at 1830. It left me traumatized for few minutes because there was no need for the car to randomly stop like it did. The outcome could have been an injury if I was on the freeway or if a car was behind me. Till this day ever time I drive it i wonder if I will have the same incident again.
It was a windy day I was driving to work I was only driving max 14 mph and there were leaves flying due to the wind and without any warning the phantom break came on and my car just randomly stopped. It was in my neighborhood at 1830. It left me traumatized for few minutes because there was no need for the car to randomly stop like it did. The outcome could have been an injury if I was on the freeway or if a car was behind me. Till this day ever time I drive it i wonder if I will have the same incident again.
i was in full self driving mode. the car wanted to turn left but i thought it was going in the wrong direction so i tried to continue straight by turning the wheel to the right forcefully but the car would not let me take over and i crashed into a guard rail. when i tried to brake it was not able to stop soon enough, i have a dash cam footage. i have taken over the this way numerous times and it usually does not require much force to do so, this time it simply would not allow me to control the wheel. no one was hurt other that a guard rail. the car was totaled by insurance company. the police assisted me but i never received a police report. no pictures to share, just a dashcam video but i dont know if that would be helpful since there isn't a way to upload it that i can see. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
i was in full self driving mode. the car wanted to turn left but i thought it was going in the wrong direction so i tried to continue straight by turning the wheel to the right forcefully but the car would not let me take over and i crashed into a guard rail. when i tried to brake it was not able to stop soon enough, i have a dash cam footage. i have taken over the this way numerous times and it usually does not require much force to do so, this time it simply would not allow me to control the wheel. no one was hurt other that a guard rail. the car was totaled by insurance company. the police assisted me but i never received a police report. no pictures to share, just a dashcam video but i dont know if that would be helpful since there isn't a way to upload it that i can see. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Purchased this vehicle new from Tesla on March 29, 2024. As I got home I hear a pop sound come from underneath the car and the abs warning light came on. The vehicle lost some of the functions like regenerative breaking and cruise control. The suspension was also inoperable. I brought the car in on the first availible service date to get the repair done which took a few days. After repair was completed I went back to pick the car up only to have the same warnings appear on the odometer and lost of functionality again 20 minutes into driving home. I contacted Tesla and they gave me another appointment at a different service center. I then brought the car to the other service center and they corrected the ABS and other warning light issue. However, I been experiencing vibration on highways when breaking and regenerative breaking. Since the beginning of ownership. I mentioned it to them but the told me vibrations can be normal with these cars so I endured it ever since until it felt worst after a while. I brought the car in again and they diagnosed it. They recommended changing the rear rotors and brake pads. After picking the car up its still doing the same thing. This costed me $1200 out of pocket. I brought the car in for front end noises and they changed parts under warranty. The noises was gone after the service but a week later I heard the noises again and it worsened. Now they are refusing further repairs and recommended that I take the car to a auto body repair shop.
Purchased this vehicle new from Tesla on March 29, 2024. As I got home I hear a pop sound come from underneath the car and the abs warning light came on. The vehicle lost some of the functions like regenerative breaking and cruise control. The suspension was also inoperable. I brought the car in on the first availible service date to get the repair done which took a few days. After repair was completed I went back to pick the car up only to have the same warnings appear on the odometer and lost of functionality again 20 minutes into driving home. I contacted Tesla and they gave me another appointment at a different service center. I then brought the car to the other service center and they corrected the ABS and other warning light issue. However, I been experiencing vibration on highways when breaking and regenerative breaking. Since the beginning of ownership. I mentioned it to them but the told me vibrations can be normal with these cars so I endured it ever since until it felt worst after a while. I brought the car in again and they diagnosed it. They recommended changing the rear rotors and brake pads. After picking the car up its still doing the same thing. This costed me $1200 out of pocket. I brought the car in for front end noises and they changed parts under warranty. The noises was gone after the service but a week later I heard the noises again and it worsened. Now they are refusing further repairs and recommended that I take the car to a auto body repair shop.
I want to bring to your attention a safety issue on the 2024 Tesla Model X. The turn signal buttons are a safety hazard. 1. I have found myself pressing the wrong turn signal button and was nearly in an accident more than once. That’s because the turn signals are placed too close together (see attachment). You have to take your eyes off the road and look down to make sure you are pressing the correct turn signal button. It’s too easy to press the wrong button. 2. At night, it’s hard to read the turn signal buttons as they are not illuminated. This is not only a safety hazard but bad design. Surely Tesla could have put the the left turn signal button on the left side of the steering wheel and the right turn signal button on the right side of the steering wheel. It just makes common sense. 3. It’s even more of a hazard when you are on a roundabout and you want to exit the roundabout. The turn signal buttons are at the bottom of the steering wheel making it very difficult to select the correct turn signal button when you want to safely exit the roundabout (see second attachment). The only real safe solution is for Tesla to revert to the previous turn signals on a stalk, As you are probably aware, with a stalk you select the turn signal with one finger while keeping your eyes on the road. Up for the left turn signal and down for the right turn signal. Very simple, effective and safe. IMHO this hazardous situation warrants a recall to install the previous stalk turn signal device. There is a flood of messages on social media about this safety problem. Nobody likes the new system. I have read online that Tesla's response is that with self-driving you won't need to worry about turn signals. Not every Tesla owner wants or likes self-driving, myself included. This is just a lame excuse. I hope you will do something about the unsafe situation.
I want to bring to your attention a safety issue on the 2024 Tesla Model X. The turn signal buttons are a safety hazard. 1. I have found myself pressing the wrong turn signal button and was nearly in an accident more than once. That’s because the turn signals are placed too close together (see attachment). You have to take your eyes off the road and look down to make sure you are pressing the correct turn signal button. It’s too easy to press the wrong button. 2. At night, it’s hard to read the turn signal buttons as they are not illuminated. This is not only a safety hazard but bad design. Surely Tesla could have put the the left turn signal button on the left side of the steering wheel and the right turn signal button on the right side of the steering wheel. It just makes common sense. 3. It’s even more of a hazard when you are on a roundabout and you want to exit the roundabout. The turn signal buttons are at the bottom of the steering wheel making it very difficult to select the correct turn signal button when you want to safely exit the roundabout (see second attachment). The only real safe solution is for Tesla to revert to the previous turn signals on a stalk, As you are probably aware, with a stalk you select the turn signal with one finger while keeping your eyes on the road. Up for the left turn signal and down for the right turn signal. Very simple, effective and safe. IMHO this hazardous situation warrants a recall to install the previous stalk turn signal device. There is a flood of messages on social media about this safety problem. Nobody likes the new system. I have read online that Tesla's response is that with self-driving you won't need to worry about turn signals. Not every Tesla owner wants or likes self-driving, myself included. This is just a lame excuse. I hope you will do something about the unsafe situation.
Tesla has replaced the stalk, normally used for turn signals, into touch screen buttons on the steering wheel. It is very difficult to use these buttons to switch on the turn signal, especially if the steering is not pointing absolutely straight. In other words, if the steering is turned at even a small angle, it becomes almost impossible to press the correct touch screen button without looking down and therefore compromising attention to the road. This can be dangerous, especially at higher speeds, when a fraction of a second delay in response could result in an accident. To add to this problem, often times, when sunlight is coming in at a specific angle, the touch screen buttons are not even visible! These design issues are increasing the chances of a mishap when a turn signal is needed. It is also causing a driver behavior change where drivers are not giving the turn signal, when it is needed. All this is resulting in increased risk which is not good. Tesla needs to provide some type of fix for this issue as soon as possible. This could be in the form of putting the turn signal stalk back in, or at least, ensuring that the left and right turn signals are on different sides of the steering instead of one below the other. They also need to change the lighting on the buttons so that they don't disappear in certain types of daytime light situations. They should also make them protrude out slightly so that they can be felt with the fingers instead of being just touch screen buttons dependent entirely on visibility.
Tesla has replaced the stalk, normally used for turn signals, into touch screen buttons on the steering wheel. It is very difficult to use these buttons to switch on the turn signal, especially if the steering is not pointing absolutely straight. In other words, if the steering is turned at even a small angle, it becomes almost impossible to press the correct touch screen button without looking down and therefore compromising attention to the road. This can be dangerous, especially at higher speeds, when a fraction of a second delay in response could result in an accident. To add to this problem, often times, when sunlight is coming in at a specific angle, the touch screen buttons are not even visible! These design issues are increasing the chances of a mishap when a turn signal is needed. It is also causing a driver behavior change where drivers are not giving the turn signal, when it is needed. All this is resulting in increased risk which is not good. Tesla needs to provide some type of fix for this issue as soon as possible. This could be in the form of putting the turn signal stalk back in, or at least, ensuring that the left and right turn signals are on different sides of the steering instead of one below the other. They also need to change the lighting on the buttons so that they don't disappear in certain types of daytime light situations. They should also make them protrude out slightly so that they can be felt with the fingers instead of being just touch screen buttons dependent entirely on visibility.