2023 TESLA MODEL Y Forward Collision Avoidance Problems

580 complaints about Forward Collision Avoidance

580
Complaints
66
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Forward Collision Avoidance Complaints (580)

Jan 5, 2026 Crash

The contact owns a 2023 Tesla Model Y. The contact stated that while driving at approximately 60 MPH in light rain, the vehicle suddenly braked and causing the vehicle to lose control. The contact stated that the vehicle was on cruise control and auto drive assist. The contact stated that the vehicle veered to the left, crossed two lanes of traffic, and crashed into the highway divider wall. The contact stated that there were no warning lights. The contact stated that the left front end had crashed first, and then the driver's door and left front fender had crashed into the dividing wall. The contact stated that the driver's front air bag had deployed and burst; there was a large tear starting from the top of the air bag all the way to the steering wheel. The contact stated that he had burns on his hands due to the air bag explosion, bruises on his chest, and right arm. The contact stated that the police and emergency services arrived. A police report was filed. The contact stated that he was transported to the hospital, and the vehicle was towed to a manufacturer's collision center. The contact stated that the manufacturer's collision center downloaded the collision information from the vehicle's main frame and shared the accident report with the contact. The failure mileage was approximately 45,000.

Mileage: 45,000

Dec 24, 2025 Crash

While operating my Tesla Model Y in a commercial parking lot at a T-intersection controlled by a stop sign, the vehicle unexpectedly and automatically accelerated without driver intent. The incident occurred during a low-speed maneuver. Upon the unexpected acceleration, I immediately attempted to regain control by applying the brake pedal repeatedly and firmly. Despite clear manual brake application, the vehicle did not decelerate as expected and continued to move forward. I also attempted to stop the vehicle by pressing the Park button, but this action did not stop the vehicle. The vehicle continued uncontrollably for approximately 150+ yards, traveling over curbs, striking a fence, and ultimately colliding with the garage structure of a residential home. Throughout this sequence, the vehicle remained unresponsive to braking and stop inputs. Vehicle data later confirmed that brake pedal application was detected prior to impact, yet braking response was insufficient to prevent continued motion. At the time of the event, the vehicle recorded system fault states, and collision avoidance systems did not activate. Despite significant structural impact and property damage, airbags did not deploy. The incident raises serious safety concerns regarding: •Brake-by-wire system execution during fault conditions •Pedal input arbitration between accelerator and brake •Failure of collision avoidance systems to intervene •Failure of restraint systems to deploy during a severe impact •Vehicle behavior when control systems are in a fault state This event occurred without warning and despite appropriate driver response. Based on vehicle data and system behavior, this appears to be a system-level failure rather than driver error.

Dec 24, 2025 Crash

While operating my Tesla Model Y in a commercial parking lot at a T-intersection controlled by a stop sign, the vehicle unexpectedly and automatically accelerated without driver intent. The incident occurred during a low-speed maneuver. Upon the unexpected acceleration, I immediately attempted to regain control by applying the brake pedal repeatedly and firmly. Despite clear manual brake application, the vehicle did not decelerate as expected and continued to move forward. I also attempted to stop the vehicle by pressing the Park button, but this action did not stop the vehicle. The vehicle continued uncontrollably for approximately 150+ yards, traveling over curbs, striking a fence, and ultimately colliding with the garage structure of a residential home. Throughout this sequence, the vehicle remained unresponsive to braking and stop inputs. Vehicle data later confirmed that brake pedal application was detected prior to impact, yet braking response was insufficient to prevent continued motion. At the time of the event, the vehicle recorded system fault states, and collision avoidance systems did not activate. Despite significant structural impact and property damage, airbags did not deploy. The incident raises serious safety concerns regarding: •Brake-by-wire system execution during fault conditions •Pedal input arbitration between accelerator and brake •Failure of collision avoidance systems to intervene •Failure of restraint systems to deploy during a severe impact •Vehicle behavior when control systems are in a fault state This event occurred without warning and despite appropriate driver response. Based on vehicle data and system behavior, this appears to be a system-level failure rather than driver error.

Nov 18, 2025

Currently on the newest Tesla Full Self Driving software v14.1.4, it is phantom breaking as well as phantom swearing out of nowhere. It is swerving and using the breaks so hard it actually affects the steering wheel and self disengages it's self (without the big-loud safety alert to immediately take over control), it just does the soft disengage audio notification, like if you wanted to cancel FSD yourself. The serious problem is that the car does not stop like it should, instead it just continues it seems like it just neutrally rolls on its own drive and twice in the last week it would swerve directly into oncoming traffic. It is not supposed to be doing this at all, especially now that the "hands off" approval is enacted. I drive about 450 miles a week and this has happened about twice a week for the last two weeks. Thank god i was paying attention all four times, but I am so worried this is going to kill someone. I have tried to call TESLA but they purposely don't staff their phones and no one answers.

Nov 7, 2025

I was trying to park my vehicle on a normal street and Tesla's Automatic Emergency Braking APP_w050 kicks in and aggressively brake when i try to parallel park.

Sep 19, 2025

The Full Self Driving (Supervised) ADAS in this vehicle will react to shadows on the road and can put the car or other cars at risk. We have had multiple instances where, on a sunny day, the car will react to shadows cast on the road and take evasive action like braking or switching lanes abruptly. This can be hazardous due to the random nature of the of the occurrences and them happening at times when a driver may be lulled into a false sense that the car seems to be driving itself well. So far we have been lucky that no other vehicles were traveling too close behind or to the side of us. We have experienced this behavior multiple times and there are other people online who have reported this. The car gave no warning indicators either before, during, or after the occurrence. Note that our car uses a Hardware 3 computer. I believe that this issue may have been fixed on newer Tesla cars that use Hardware 4.

Sep 18, 2025 Crash

I am writing to formally lodge a complaint against Tesla, Inc. regarding multiple critical safety failures that occurred with my Tesla Model Y (VIN: [XXX] ) during a collision on Saturday, [XXX], while I was traveling eastbound on [XXX] from the [XXX] exit to the [XXX] exit in Pennsylvania. At approximately [XXX], I was driving in the left lane when a BMW SUV abruptly cut into my lane ahead of me, accelerated briefly, and then suddenly braked. I immediately applied the brakes multiple times in an effort to stop my car. Even though there was sufficient space to stop safely, the braking system failed to respond, resulting in a collision with the BMW in front of me. Despite my efforts to avoid the impact, the following dangerous and unacceptable failures occurred at the time of the accident: 1.Failure of Regenerative Braking / Deceleration: When I lifted my foot from the accelerator, the vehicle did not decelerate as expected under Tesla’s regenerative braking system. 2.Failure of Braking System: Despite pressing the brake pedal twice—including a heavy application—the braking system failed to prevent collision, contrary to Tesla’s advertised safety performance. 3.Failure of Collision-Avoidance Features: Critical safety systems—including Automatic Emergency Braking, Forward Collision Warning, and Obstacle-Aware Acceleration—did not engage to mitigate or prevent the impact. 4.Failure of Airbag Deployment: Despite the severity of the crash, none of the airbags deployed, exposing me to serious risk of injury and raising grave concerns about the integrity of the Model Y’s occupant protection systems. 5.Post-Collision Failure of Regenerative Braking: Following the accident, when I attempted to drive the vehicle, the regenerative braking system was completely non-functional, creating a continuing safety hazard and rendering the vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 18, 2025 Crash

I am writing to formally lodge a complaint against Tesla, Inc. regarding multiple critical safety failures that occurred with my Tesla Model Y (VIN: [XXX] ) during a collision on Saturday, [XXX], while I was traveling eastbound on [XXX] from the [XXX] exit to the [XXX] exit in Pennsylvania. At approximately [XXX], I was driving in the left lane when a BMW SUV abruptly cut into my lane ahead of me, accelerated briefly, and then suddenly braked. I immediately applied the brakes multiple times in an effort to stop my car. Even though there was sufficient space to stop safely, the braking system failed to respond, resulting in a collision with the BMW in front of me. Despite my efforts to avoid the impact, the following dangerous and unacceptable failures occurred at the time of the accident: 1.Failure of Regenerative Braking / Deceleration: When I lifted my foot from the accelerator, the vehicle did not decelerate as expected under Tesla’s regenerative braking system. 2.Failure of Braking System: Despite pressing the brake pedal twice—including a heavy application—the braking system failed to prevent collision, contrary to Tesla’s advertised safety performance. 3.Failure of Collision-Avoidance Features: Critical safety systems—including Automatic Emergency Braking, Forward Collision Warning, and Obstacle-Aware Acceleration—did not engage to mitigate or prevent the impact. 4.Failure of Airbag Deployment: Despite the severity of the crash, none of the airbags deployed, exposing me to serious risk of injury and raising grave concerns about the integrity of the Model Y’s occupant protection systems. 5.Post-Collision Failure of Regenerative Braking: Following the accident, when I attempted to drive the vehicle, the regenerative braking system was completely non-functional, creating a continuing safety hazard and rendering the vehicle unsafe to operate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 15, 2025

This started at about 65000 miles in my 2023 Model Y. The rear camera first lost picture and I received a warning that it may be intermittent. It has progressed now to the point that autopilot, navigation, all cameras, cruise control, auto headlight, and auto wipers are all nonfunctional. The car does not know its location. All safety features such as lanekeeping, cross traffic alert, auto braking are disabled. The rearview camera no longer functions. Software updates no longer complete downloading. While there are numerous reports of computer short circuits in hardware 4 cars, the only solution I am offered is to have the computer replaced at my own cost of just under 3000 dollars. And that would be warranted only for one year or 12500 miles. Reviewing the submissions on the NHTSA website as well as searching online, this problem is not infrequent. I do not feel safe letting my wife or daughter drive the car. Certain 2024 and 2025 models with this problem have been recalled for new computers. This must be expanded to include 2023 models as well.

Sep 6, 2025

This is a complaint regarding intermittent camera blindness, driver assistance failure, and dismissed diagnostics on a 2023 Tesla Model Y. These issues have impacted critical safety systems including: •Pillar and rear-view cameras •Autopilot and Traffic-Aware Cruise Control (TACC) •Park assist and visualization systems Despite multiple service visits and clear documentation, Tesla has failed to diagnose or remedy the malfunction, attributing the issues to external weather factors despite my repeated statements that the problems occurred in clear conditions. The vehicle has also generated camera blocked/blinded alerts, even when the lenses were clean, and service technicians confirmed the B-pillar camera was blocked during 8.7% of the drive cycle — a serious figure given that Tesla’s driver-assist systems depend entirely on vision-based processing. The vehicle has shown alerts related to Automatic Emergency Braking being disabled, which Tesla attributed to a “false trigger.” Regardless, the vehicle may have operated without key crash-avoidance systems enabled at unknown times. I live near Santiago Canyon, a winding road I specifically raised concerns about in relation to Tesla’s camera-only system. A recent fatal crash in that same area involving a Tesla with severe post-collision fire damage has made this complaint more urgent. My concerns appear predictive and ignored. Timeline of Complaints •12/20/2023: Rear camera issues begin. •12/22/2023: Initial service request opened. •12/31/2023 – 1/4/2024: Repeated documentation of pillar camera blindness and system failures. Tesla dismisses as fogrelated. Invoice #3000S0008955083 issued (Irvine, CA). •1/4/2024: I confirm continued camera blindness after service. •1/5/2024: I formally tell Tesla I believe the issue is due to a software update and is broader than one sensor. •7/11/2024: New concerns about GPS failure and power trunk documented in invoice #3000S0010537222 (Lake Forest, CA).

Sep 6, 2025

This is a complaint regarding intermittent camera blindness, driver assistance failure, and dismissed diagnostics on a 2023 Tesla Model Y. These issues have impacted critical safety systems including: •Pillar and rear-view cameras •Autopilot and Traffic-Aware Cruise Control (TACC) •Park assist and visualization systems Despite multiple service visits and clear documentation, Tesla has failed to diagnose or remedy the malfunction, attributing the issues to external weather factors despite my repeated statements that the problems occurred in clear conditions. The vehicle has also generated camera blocked/blinded alerts, even when the lenses were clean, and service technicians confirmed the B-pillar camera was blocked during 8.7% of the drive cycle — a serious figure given that Tesla’s driver-assist systems depend entirely on vision-based processing. The vehicle has shown alerts related to Automatic Emergency Braking being disabled, which Tesla attributed to a “false trigger.” Regardless, the vehicle may have operated without key crash-avoidance systems enabled at unknown times. I live near Santiago Canyon, a winding road I specifically raised concerns about in relation to Tesla’s camera-only system. A recent fatal crash in that same area involving a Tesla with severe post-collision fire damage has made this complaint more urgent. My concerns appear predictive and ignored. Timeline of Complaints •12/20/2023: Rear camera issues begin. •12/22/2023: Initial service request opened. •12/31/2023 – 1/4/2024: Repeated documentation of pillar camera blindness and system failures. Tesla dismisses as fogrelated. Invoice #3000S0008955083 issued (Irvine, CA). •1/4/2024: I confirm continued camera blindness after service. •1/5/2024: I formally tell Tesla I believe the issue is due to a software update and is broader than one sensor. •7/11/2024: New concerns about GPS failure and power trunk documented in invoice #3000S0010537222 (Lake Forest, CA).

Sep 2, 2025

When using the adaptive cruise control or “autopilot” feature on my Model Y, the vehicle will brake extremely hard without warning. This sudden, unnecessary braking is commonly referred to as phantom braking. The failure is available for inspection upon request. This malfunction poses a significant safety risk to myself and others, especially vehicles following behind, as it could lead to rear-end collisions. The issue is widespread, with many other drivers experiencing the same problem. The problem is easily reproducible on highways, particularly at certain intersections where no obstacle is present. The system will sometimes display a “curvature assist” prompt despite the road being straight, causing the vehicle to brake abruptly. I have not taken the vehicle to a dealer because the warranty has expired. The issue has not been confirmed by a dealer or independent service center, nor has it been inspected by the manufacturer, police, or insurance representatives. However, I reported it directly to Tesla and have received no response. No warning lamps or error messages appear before the failure, aside from the inaccurate “curvature assist” prompt. Cause: UNKNOWN.

Aug 27, 2025

Tesla has a bug with their basic Autopilot software that they refuse to fix and that I believe is causing a safety issue. They advertise Autopilot as standard on all Tesla's as an active safety feature that helps reduce driver stress and improve safety on the road. Here is the issue. Basic Autopilot has a feature built into it that limits the speed to 5 mph over the speed limit. This is a great idea! However, since a software update that was released early last summer, the car struggles to read the proper speed limit. For instance, many roads in my area are posted at 65 mph. The car doesn't read these and defaults the speed limit to 50 mph, meaning I can only use Autopilot at 55 mph max. When most people are driving 70 mph, this causes a safety issue. Tesla is aware of the problem. I have filed MANY bug reports, and even contacted a service center about the issue. The service center claims to be aware of it, and said that they escalated the problem to the software team, but no fix has been issued in over a year. Either they just don't care about this issue and are too busy trying to work on FSD and Robotaxi to fix it, or they are purposely not fixing it to force people to subscribe to FSD as FSD doesn't have this issue.

Aug 23, 2025

While driving a Tesla Model Y on a freeway in Arkansas, the vehicle was operating in Autopilot mode (Tesla's driver-assistance system). During a highway merge, the vehicle followed a state trooper's car too closely and failed to slow down appropriately. The trooper had to apply his brakes to avoid a collision. After stopping the vehicle, the trooper issued a written warning, explicitly attributing the issue to equipment failure and advising immediate correction. This issue appears to involve a failure of the adaptive cruise control and forward collision detection system while Autopilot was engaged. No collision occurred, but the situation posed a clear safety risk to both the trooper and my vehicle. This was not the first issue with the vehicle's automation. In a previous incident (November 2024), the vehicle exceeded the posted speed limit while on Autopilot, resulting in a traffic citation. Tesla has been notified, and a service request is open. Diagnostic review is pending. There were no warning lights or alerts from the vehicle before the incident. The vehicle remains available for further inspection if required.

Aug 23, 2025

While driving a Tesla Model Y on a freeway in Arkansas, the vehicle was operating in Autopilot mode (Tesla's driver-assistance system). During a highway merge, the vehicle followed a state trooper's car too closely and failed to slow down appropriately. The trooper had to apply his brakes to avoid a collision. After stopping the vehicle, the trooper issued a written warning, explicitly attributing the issue to equipment failure and advising immediate correction. This issue appears to involve a failure of the adaptive cruise control and forward collision detection system while Autopilot was engaged. No collision occurred, but the situation posed a clear safety risk to both the trooper and my vehicle. This was not the first issue with the vehicle's automation. In a previous incident (November 2024), the vehicle exceeded the posted speed limit while on Autopilot, resulting in a traffic citation. Tesla has been notified, and a service request is open. Diagnostic review is pending. There were no warning lights or alerts from the vehicle before the incident. The vehicle remains available for further inspection if required.

Aug 2, 2025 Crash

The vehicle in front of us came to a sudden stop, but my Tesla failed to issue any alerts or activate automatic braking. When we attempted to brake manually, the car did not allow full braking and continued moving forward, ultimately causing a collision. This strongly suggests a malfunction in the Tesla’s safety or braking system. As a result, I’ve suffered significant financial losses due to the vehicle being totaled and damage caused to other vehicles/other persons injuries involved. This incident is also likely to lead to increased insurance premiums moving forward.

Aug 2, 2025 Crash

The vehicle in front of us came to a sudden stop, but my Tesla failed to issue any alerts or activate automatic braking. When we attempted to brake manually, the car did not allow full braking and continued moving forward, ultimately causing a collision. This strongly suggests a malfunction in the Tesla’s safety or braking system. As a result, I’ve suffered significant financial losses due to the vehicle being totaled and damage caused to other vehicles/other persons injuries involved. This incident is also likely to lead to increased insurance premiums moving forward.

Jun 29, 2025

The Tesla “self driving” features are inconsistent, at best, and frequently fail. I can not believe that the government approves these capabilities or the Tesla is accepting liability for road use. If these features are not reliable under supervised conditions, why would they be considered safe for robo taxi release? I have repeatedly tried to report this to Tesla and they say the systems are operating as designed.

Jun 19, 2025

I am writing to raise a safety concern regarding the use of Tesla’s Full Self-Driving (FSD) system on my 2023 Tesla Model Y when a rear hitch-mounted bike rack is installed. Numerous users, including myself, have experienced dangerous or erratic behavior from FSD when carrying bicycles on a rear-mounted rack. Specific issues include: False detection of a trailing vehicle directly behind the car. Phantom braking or swerving, including abrupt lane changes or acceleration. Unreliable navigation at intersections (e.g., nearly running stop signs) due to apparent misinterpretation of sensor data. In some cases, tailgating or aggressive following behavior by the vehicle. These behaviors appear to stem from the FSD system misinterpreting the presence or visual signature of the rack and bikes as another vehicle. In several online reports, this has led to unsafe maneuvers. To temporarily mitigate the issue, some drivers have resorted to taping over the rear camera, which is neither safe nor user-friendly. While I recognize Tesla has made improvements such as camera obstruction warnings (e.g., in FSD v12.5.6+), these do not address the core misclassification problem. My requests: That Tesla officially acknowledge and investigate FSD misbehavior in the presence of rear-mounted bike racks. That Tesla provide clear driver guidance on whether FSD should be used when such a rack is installed. That the FSD system include an option for a “Bike Rack Mode” or alternative logic to prevent rear-camera misinterpretation. That this concern be escalated within your safety and AI development teams to ensure user safety is prioritized.

May 19, 2025

This is my 7th report. On [XXX] [XXX] pm I was traveling home from Alburquerque and was just past Isleta Resort and Casino heading south on [XXX]. I don't use cruise control very often because of the emergency braking that occurs (and that I have reported several times before). I was on a long drive and decided to try it on a short section of [XXX] on my first day, and found that it was slowing on it's own when I approached a car from behind. Two days later on the way home, when there was no one in front of me, it slowed significantly without needing to and I thought it was better than the past rapid braking...as I was thinking about this, the car abruptly "slammed on the brakes". I was forced forward but had my seat belt on. Stuff fell off back seat onto the floor. The Igloo cooler on the front passenger floor toppled forward. I'm quite sure there would have been a accident had someone been behind me. Additionally, the car is not recording my tire rotation from 16,000 miles, and continually says the last tire rotation was at 8,000. Good thing Discount Tire keeps track, as I am now overdue for another rotation (25k+ miles). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

May 15, 2025

The issue lies with Tesla’s Full Self-Driving (Supervised) system 12.6.4 on HW3. While driving on roads with lower speed limits (such as 35 or 45 MPH), the vehicle occasionally brakes abruptly for no apparent reason, even when there are no vehicles or obstacles ahead. This unexpected braking behavior can be dangerous, as it may lead to rear-end collisions if the driver behind is not attentive or prepared to stop suddenly.

May 14, 2025 Crash

This incident happened on [XXX], I just got the Tesla data and police report. Here are the events as I remembered: - I was driving my 2023 Tesla Y with FSD supervised (v13.2.8) along [XXX] entered from [XXX] and driving close to north of [XXX] without any issue - Noticed a car in front of me braking hard (about 6secs from the recording dashcam footage) - Realized FSD was not braking hard enough (or at least it did not feel like it) - Slammed on the brake for what felt like an eternity (about 2 secs from the dashcam footage) - Rear end collision on the front car at ~25 mph, airbag deployed. I remembered feeling the brake pedal vibrating but did not stop the car at all. By analyzing the raw data provided by Tesla, it is found brake, accelerator, AEB, ABS and TSC were completely messed up after FSD failed, please refer to the attached analysis report. Note: The dashcam video file and the original Tesla data are available for reviewing if any need as I cannot upload along with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 14, 2025 Crash

This incident happened on [XXX], I just got the Tesla data and police report. Here are the events as I remembered: - I was driving my 2023 Tesla Y with FSD supervised (v13.2.8) along [XXX] entered from [XXX] and driving close to north of [XXX] without any issue - Noticed a car in front of me braking hard (about 6secs from the recording dashcam footage) - Realized FSD was not braking hard enough (or at least it did not feel like it) - Slammed on the brake for what felt like an eternity (about 2 secs from the dashcam footage) - Rear end collision on the front car at ~25 mph, airbag deployed. I remembered feeling the brake pedal vibrating but did not stop the car at all. By analyzing the raw data provided by Tesla, it is found brake, accelerator, AEB, ABS and TSC were completely messed up after FSD failed, please refer to the attached analysis report. Note: The dashcam video file and the original Tesla data are available for reviewing if any need as I cannot upload along with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 14, 2025 Crash

This incident happened on [XXX], I just got the Tesla data and police report. Here are the events as I remembered: - I was driving my 2023 Tesla Y with FSD supervised (v13.2.8) along [XXX] entered from [XXX] and driving close to north of [XXX] without any issue - Noticed a car in front of me braking hard (about 6secs from the recording dashcam footage) - Realized FSD was not braking hard enough (or at least it did not feel like it) - Slammed on the brake for what felt like an eternity (about 2 secs from the dashcam footage) - Rear end collision on the front car at ~25 mph, airbag deployed. I remembered feeling the brake pedal vibrating but did not stop the car at all. By analyzing the raw data provided by Tesla, it is found brake, accelerator, AEB, ABS and TSC were completely messed up after FSD failed, please refer to the attached analysis report. Note: The dashcam video file and the original Tesla data are available for reviewing if any need as I cannot upload along with this report. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 9, 2025

Adaptive cruise control changes speed without warning, often when passing a truck clearly in another lane, but also for no apparent reason. This occurs an average of approximately once every 5 miles, but at irregular intervals. It slows quickly enough to be a hazard. This occurs in all modes (set by speed limit or manual).

May 5, 2025

While proceeding across the southbound two lanes of a divided 4 lane street the vehicle inexplicably braked violently to a complete stop. When stopped the vehicle was across the two lanes of the road (as I was headed for a divided left turn lane). The was traffic on the road that had to stop for my vehicle. It took a couple of seconds for the car to release the brakes and allow me to continue across the street. This could have cause a wreck if the street traffic had not been paying attention or had assumed I was going to continue as should have been expected. I had to try to hit the gear shift stock in order to get the car to continue moving, although I am not sure that the car required this action. I did not know for how long the vehicle would be immobile. I could have been injured or killed due to this "phantom braking" incident.

Apr 14, 2025 Crash

My wife was driving the car on March 7th 2025. Before she leaves the house, she had her front defroster on and the windshield was clear before she leaves the house. 5 minutes later, the front windshield became so foggy to the point she could not see anything in front of her and the front defroster was still on. And because of that so foggy windshield she moved out of her lane with no lane departure warning or anything and then she hit the railway pole without any emergency brakes going off or any warning signs letting her that she is about to hit something. The whole front of the car was gone and the car was totally lost but no airbags deployed at all and that was also concerning. Also there was no issues or any warning lamps or messages before the loss. The car was taken to a body shop and was inspected by the body shop and I believe a representative from my insurance company went to inspect the car at the body shop. So these are the parts I felt faulty or causing the safety concern: - front defroster - automatic emergency brakes - lane departure warning - forward collision warning

Apr 10, 2025

This is my 6th complaint about Tesla. I wrote recently when my remote drivers could not unlock my car. I solved it myself and when I got home, I called Roadside service for help re-programing the key card that failed. The person told me to call Tesla on Monday about the inability of my other drivers to unlock my car. I did that yesterday, and I told him I thought it was something wrong with my car, and suspected I needed to take it in for service. He said no, it wasn't the car but that I needed Premium Connectivity ($10/mo) in order for my drivers to be able to unlock my car. He put me on hold and came back to tell me that "it's a safety thing" so that no one can remotely unlock my car. The reason I put 2 friends in other states on my profile was for them to be able to help me, as a single woman who lives alone and takes camping trips alone. That is not a possibility. Furthermore, I asked him about the sudden braking on Cruise Control and he'd never heard of it. He uses the auto drive, that they don't call auto drive anymore...presumably because of the safety issues. I think this car needs to be recalled like the trucks were. They are not safe and Tesla doesn't care. By the way, the car has 5G, but I cannot stream my music or listen to podcasts, to which I'm already subscribed, without paying for Premium Connectivity. What a scam.

Apr 1, 2025

This is my 5th complaint and involves, again, the key card. This is the used key card the El Paso Tesla Dealer was kind enough to give me, and help me program, when one of the original key cards, less than a year old, stopped working. (Tesla wanted me to pay $45 for 2 new key cards) The used key card stopped functioning so I planned to call Tesla and have them "reprogram it"...something that must be done while I am in the car. I went on a last-minute trip and took my spare, barely-used key card. I also had my phone but didn't realize I'd not re-downloaded the Tesla app when I recently troubleshot my phone. Later in the day I parked at CIty of Rocks State Park in NM, still without connectivity, and locked the car with the "good" key card. Then I misplaced the key card! I called one of my 2 backup drivers and asked her to unlock and start my car for me. Her App did not allow her to do so, even though it showed the location of my car at City of Rocks...it said "move closer to the car". (She lives in CA). I had to get a ride to Wifi, download the Tesla App, and when I tried using it to unlock the car, it said "you must be closer to the car". When I got to the car, I was able to unlock and start it using the phone key. After arriving home, I used my App to get Roadside assistance and asked for a phone call when they texted to confirm my location. I explained that I didn't need service, just needed help re-programing my defective card. (I had since found the good card!) The woman on the other end was helpful but it was difficult for her also. We ended up removing the defective key from my profile, though it required a lot of work and also required the "good" key card. I have to call Tesla on Monday (it was Sunday) to get the card re-programmed. Had my difficulty been in a high-traffic or unsafe area I would have been in trouble. The "backup" drivers on my App are there for emergency access to my car, supposedly from any location.

Mar 28, 2025

While using cruise control (TACC) or FSD, the vehicle inadvertently brakes until vehicle stops, due to detecting light glare or other things as a collision threat. This happened many times. Reported to Tesla service, they said it is a bug and I should file a bug report. I have previously filed many bug reports about this but no software update fixed the problem. Incident happened many times, Tesla should have records of all, because when there is a disengagement, driver is asked to tell what happened by voice.

Mar 28, 2025

While using cruise control (TACC) or FSD, the vehicle inadvertently brakes until vehicle stops, due to detecting light glare or other things as a collision threat. This happened many times. Reported to Tesla service, they said it is a bug and I should file a bug report. I have previously filed many bug reports about this but no software update fixed the problem. Incident happened many times, Tesla should have records of all, because when there is a disengagement, driver is asked to tell what happened by voice.

Mar 25, 2025

On [XXX] I was driving North on [XXX] at approximately 70 MPH when my 2023 Tesla Model Y Long Range brakes violently applied by them self twice in the space of a few seconds, the sudden unexpected brake application was a shock to me causing me almost lose control of the vehicle and was almost rear ended by a truck that was a few car lengths behind me. My car was in manual mode with the "Emergency Braking" switch enabled (no self drive or cruise control), the weather was sunny and dry and there were no traffic or obstacles in front of my car. The onboard dash cam briefly captured the incident. The problem did not reoccur for the remainder of my drive home. There was no warning prior to the incident, I believe that emergency brakes may have flashed on the screen ( not sure because I was busy reacting to the situation). The car has not been inspected as of yet. I now have to disable the Emergency Braking function each time I drive my car because unfortunately the system defaults to the on position and I don't trust it. This issue appears to be a problem with the system that provides visual information to the Emergency Braking System. I'm making this report because this is an extremely dangerous problem that needs to be addressed by Tesla before it causes injury or worse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 20, 2025

This is my 4th safety report about the same issue: unexpected braking while on cruise control. Since my last report, Tesla offered another free month of auto pilot but I did not take it for fear of this braking issue. On Tuesday [XXX] I was returning to my home in Las Cruces NM from Colorado. I was on [XXX] toward Albuquerque, and there was very little traffic. I decided to see if I could get away with the cruise control. As I was pulling into Bernalillo, there were some oncoming cars in a left-turn lane at a signal, and my car braked automatically...enough to lurch me forward. I decided to stop at the "new" Tesla dealer in Bernalillo (I got my car in Santa Fe) and ask about the automatic breaking and whether they'd fixed it. The 2 service employees looked at each other and one said "No". I then asked about whether I needed to re-boot my key card since my screen went blank while I was in CO, during a snow storm, parked. I luckily had my phone and on the Tesla App, under Roadside Service, it gave me the option to re-boot the screen! I did so. The serviceman said he didn't think the blank screen had anything to do with my key card, but I could re-boot it if I want to. (A prior complaint also reported the failed key card in less than a year and Tesla's unwillingness to replace it). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 20, 2025

I am submitting a complaint regarding a serious safety issue with my 2023 Tesla Model Y. The vehicle experienced a sudden and complete power loss while in operation, creating a hazardous situation. Below are the details of the incident: •Component/System Failure: The vehicle’s electrical system failed, leading to a shutdown. The following alerts were displayed on the screen: •VCFRONT_a191: Electrical system power reduced – Vehicle shutting down •VCFRONT_a192: Electrical system unable to support all features – Switching off features to conserve energy •BMS_a151: Vehicle may not restart – Service is required •DI_a227: Please wait while high voltage system powers up •Safety Risk: The unexpected shutdown posed a serious safety risk. If this had occurred in high-speed traffic, it could have led to a crash, endangering my safety and that of others on the road. •Reproduction of Issue: The issue has not been reproduced yet, but it is an ongoing concern. I have not received a resolution from Tesla at this time. •Inspection by Authorities: The vehicle has not yet been inspected by Tesla, law enforcement, or insurance representatives. However, I am willing to make it available for investigation. •Warning Signs: There were no prior warning signs before the failure. The alerts appeared shortly before the vehicle lost power completely. This issue raises concerns about the reliability and safety of Tesla’s electrical system. I urge the NHTSA to investigate this matter to prevent potential accidents caused by similar failures in other vehicles.

Feb 16, 2025 Crash

While in an automatic car wash with the vehicle in "car wash mode" the vehicle suddenly stopped free rolling and the vehicle behind the Tesla Model Y crashed into the Tesla. The Brown Bear car wash reported that these types of incidents are common at Brown Bear car washes and that they ocurr when the drivers of Tesla cars remove their seat belts while the car is in the car wash.

Feb 4, 2025

My car is equipped with autopilot feature which I am unable to use due to safety score system designed by Tesla which is used for calculating insurance premiums. This safety score system doesn’t count the miles driven on autopilot and only counts the miles driven without autopilot to decide safety score which impacts insurance premium. This policy forces consumers to drive car without autopilot to increase number of miles driven to compensate for any mistakes made during driving without autopilot. This not only compromises safety of the vehicle and passengers but also deprives me to use features of my car that I paid for. Since autopilot is a supervised driving and requires driver active engagement the miles driven using autopilot should also be counted to decide safety score. Dealership are unable to help with any issues related to safety score system and there is no customer support available to address customer concerns.

Feb 4, 2025

My car is equipped with autopilot feature which I am unable to use due to safety score system designed by Tesla which is used for calculating insurance premiums. This safety score system doesn’t count the miles driven on autopilot and only counts the miles driven without autopilot to decide safety score which impacts insurance premium. This policy forces consumers to drive car without autopilot to increase number of miles driven to compensate for any mistakes made during driving without autopilot. This not only compromises safety of the vehicle and passengers but also deprives me to use features of my car that I paid for. Since autopilot is a supervised driving and requires driver active engagement the miles driven using autopilot should also be counted to decide safety score. Dealership are unable to help with any issues related to safety score system and there is no customer support available to address customer concerns.

Jan 4, 2025 Crash

As I entered the parking lot I disengaged FSD by taking over the steering wheel. When it can to navigating into the parking spot I gently push the accelerator and the pedal disappeared from under neath my foot as the car accelerated forward hitting the car to my right. My calls to Tesla went unanswered so I could not report the incident. The incident happened May 2nd 2024.

Dec 16, 2024 Crash

Accident report [XXX] I was driving on [XXX] fort smith ar to Bentonville Car was on autopilot, it was raining on and off and with all other cars we were driving around 70-80 mph All the sudden it started a short slip on the right then second after that it started spinning and took us out of the road car totaled car. I believe problem is autopilot did not disengage when car started to slip but instead it was still on until the car got out of the road and hit a large tree. This is 3rd time for me to have this type of accident with same situation slip then spin then out of the road. I believe autopilot is the problem here 100%. This autopilot system is very dangerous. I had enough of this and im hoping national highway traffic system will step in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 9, 2024

At 10:11 PM driving on 95 south at 78 miles per hour the car stopped on its own violently braking and swerved across the intersection. Then we kept getting alerts about the cameras. I have pictures of the alerts. There was no obstruction on the highway. Car just braked for no reason. Very scary

Nov 24, 2024

I have reported this same issue twice before. When on cruise control, the car brakes unexpectedly. My 2nd and most recent report was on [XXX]: "... I had already disabled "Apply Brakes when Regenerative Braking is Limited" under Dynamics on the screen. (see photo) He showed on the screen, under Autopilot, that I could disable Automatic Emergency Braking, which I did. I was concerned that this warning pops up: "The vehicle will not automatically apply the brakes even when a collision is detected" (see photo) but he suggested I try it to see if it would solve the cruise-control braking. I was hopeful, and disabled it, knowing that it might take a while to know if that solved the problem. I drove the 30 miles home on the frontage road instead of the interstate, and when there were no other cars around, I set cruise control at 50 mph, the speed limit. I came to a series of small hills in the road, and was reminded of the first time the automatic braking happened, on a 60 mph road with longer amplitude hills of greater height. Amazingly, it happened again! Pretty significant braking and slowed me to 25. This time I waited it out to see if it would resume the cruise control at 50. It did not. I have since restored the Automatic Emergency Braking as that seems important for a crash situation. I have restored the "Apply Brakes When Regenerative Braking is Limited" since that obviously was not the problem either." I did not use cruise control again until [XXX], when I happened to be returning home from Silver City to Las Cruces and was on the same highway, [XXX], where the problem first occurred. It is a 2-lane road and often there is no traffic, so I felt safe trying cruise control again. I set it at 55, the speed limit, and after only a few miles the car braked again. I do not use cruise control anymore, and was dismayed to find that Tesla is again offering a free trial of autodrive! This is a huge safety issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 22, 2024

Harsh braking while using cruise control. Known as "PHANTOM BRAKING". This is causing extremely dangerous situations. The vehicle slams on the brakes while at high speeds for no apparent reason. Perfect weather and road identification markers. Happens with oncoming vehicles in normal path of travel as well as when there is a break in painted lines on the roadway. This creates a serious potential for an accident injury or death. Happens consistently.

Nov 22, 2024

Harsh braking while using cruise control. Known as "PHANTOM BRAKING". This is causing extremely dangerous situations. The vehicle slams on the brakes while at high speeds for no apparent reason. Perfect weather and road identification markers. Happens with oncoming vehicles in normal path of travel as well as when there is a break in painted lines on the roadway. This creates a serious potential for an accident injury or death. Happens consistently.

Nov 21, 2024

Tesla Model Y 2023 running on Enhanced AutoPilot (software up to date as of Nov. 19, 2024) on a highway in the rush hour when traffic is moving at the speed of 5 - 30 mph, failed to identify the trailer in the front and sped up. I had to take over control, apply brakes to avoid the rear-ending the trailer in front of me. Tesla was speeding up as if the road was open. In the computer display it does not show any traffic in front of the car. The trailer did not have any reflectors in the backside, but had working tail lights that would light up only when the trailer applied brakes. In the attached picture, blue Tesla is my car. There were no warnings of any kind of malfunctioning in my car. Highway safety can probably improve regulations on making the trailers more visible. Tesla should improve its image recognition software. Not being able to recognize a dark trailer from the dark asphalt road is a dangerous situation for Tesla cars running on AutoPilot.

Nov 21, 2024 Crash

I [XXX] was driving at around 50mph with 100% visibility and in few seconds I got in to fog ( see pic shows clear condition ). I took of the accelerator and tesla slow down but not like it normally does auto braking ( hold mode ). The car in front of me that I didn't see was in the dense fog section in full stopped state and I crash into her. With no visibility and driver in front in full stop condition I could not avoid accident. I had no time to react. At the time crash my speed might be around 10/15mph. The point I am trying to make is Tesla Y model which is using Camera based collision prevention didn't delect car in front of me maybe because of fogged camera. Tesla Y didn't warned me for collision to avoid car crash. Tesla Y also blanked out on screen, didn't show me lanes which in normal case does. On the screen usually it show all the car moving around plus the object around the car but it didn't display anything. Tesla Y completely fails in foggy conditions as it uses camera to detect and we crashed with no warning or auto braking. I have recordings from all four cameras recorded and also collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 21, 2024 Crash

I [XXX] was driving at around 50mph with 100% visibility and in few seconds I got in to fog ( see pic shows clear condition ). I took of the accelerator and tesla slow down but not like it normally does auto braking ( hold mode ). The car in front of me that I didn't see was in the dense fog section in full stopped state and I crash into her. With no visibility and driver in front in full stop condition I could not avoid accident. I had no time to react. At the time crash my speed might be around 10/15mph. The point I am trying to make is Tesla Y model which is using Camera based collision prevention didn't delect car in front of me maybe because of fogged camera. Tesla Y didn't warned me for collision to avoid car crash. Tesla Y also blanked out on screen, didn't show me lanes which in normal case does. On the screen usually it show all the car moving around plus the object around the car but it didn't display anything. Tesla Y completely fails in foggy conditions as it uses camera to detect and we crashed with no warning or auto braking. I have recordings from all four cameras recorded and also collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 24, 2024

Tesla FSD v12.5.4.1 tried to run a red light without stopping. Although FSD has a multitude of other issues when it comes to breaking traffic laws running Red lights shouldn't be one of them. Luckily I was able to override the system and no one was in the area to get hurt and no property damage.

Oct 20, 2024

WHEN USING CRUISE CONTROL (TESLA CALLS IT AUTOPILOT) EMERGENCY BRAKING IS APPLIED FOR NO KNOWN REASON. AT ONE LOCATION ON MY MORNING COMMUTE AT HIGHWAY SPEED IT OCCURS EVERY DAY AT THE SAME LOCATION, AT OTHER TIMES IT IS RANDOM. THIS INCREASES THE RISK OF A REAR END COLLISION WITH A FOLLOWING VEHICLE. I HAVE NOT REPORTED THIS TO TESLA. A FRIEND REPORTS THAT HIS 2023 MODEL Y ALSO BRAKES UNEXPECTEDLY AT THAT SAME LOCATION WHERE IT OCCURS FOR ME. IF DRIVING WITHOUT CRUISE ENGAGED THE PROBLEM DOES NOT OCCUR.

Oct 20, 2024

WHEN USING CRUISE CONTROL (TESLA CALLS IT AUTOPILOT) EMERGENCY BRAKING IS APPLIED FOR NO KNOWN REASON. AT ONE LOCATION ON MY MORNING COMMUTE AT HIGHWAY SPEED IT OCCURS EVERY DAY AT THE SAME LOCATION, AT OTHER TIMES IT IS RANDOM. THIS INCREASES THE RISK OF A REAR END COLLISION WITH A FOLLOWING VEHICLE. I HAVE NOT REPORTED THIS TO TESLA. A FRIEND REPORTS THAT HIS 2023 MODEL Y ALSO BRAKES UNEXPECTEDLY AT THAT SAME LOCATION WHERE IT OCCURS FOR ME. IF DRIVING WITHOUT CRUISE ENGAGED THE PROBLEM DOES NOT OCCUR.

Oct 18, 2024

New version of Autopilot software install is very unsafe. It aborts multiple times. It also accelerates when it should be stopping or slowing to make a turn.

Oct 18, 2024

New version of Autopilot software install is very unsafe. It aborts multiple times. It also accelerates when it should be stopping or slowing to make a turn.

Oct 13, 2024

We have had numerous incidents of sudden and unexpected braking. Earlier this month while rounding a curve with adaptive cruise control enabled, the car aggressively braked when it saw an oncoming semi safely in the other lane. It was good there were no cars behind us or no doubt they would’ve rear-ended us. Last night - like so many other times the past year or so - I was pulling into a parking spot with a bush in front and, only a few feet in, the car slammed the brakes on even engaging ABS. Usually the warning system just makes a sound or gently applies this brakes but this was jarring. Everyone in the car lurched forward. The date below is from the incident related to the semi. That could have been very bad. My Subaru Outback uses sonar and I’ve never had these sorts of problems.

Oct 8, 2024 Crash

I was fully stopped at red light of intersection of [XXX] . Suddenly my vehicle accelerate it self and start auto drive at high speed and malfunction, hitting multiple parked vehicles. My vehicle was on auto holding brake feature. I was not able to control my vehicle, even when I tried pressing the brake. No warnings or alarms from my vehicle when crashes into multiple parked cars. On [XXX] incident happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 4, 2024

Emergency braking and alerting engaged. There were no vehicles or objects in front of my vehicle at the time. The braking was hard enough to engage the ABS and bring the car from 40mph to 5-10 mph, risking a rear end collision if someone was behind me. I have owned the car just over 1 year, this is the first time this has happened. No warnings or other errors appeared before the incident and no errors are present after the incident. Neither the dealer or anyone else has inspected the vehicle. Conditions: Dry, Night (9:50pm) no cruise control or lane keeping functions enabled, no cars or objects were seen in front of the vehicle.

Sep 26, 2024

Several times in the last few months I have had extremely hard braking on the highway when using adaptive cruise control (called Autopilot by Tesla). It has happened on a few different highways ([XXX] in Arizona, [XXX] in New Mexico, [XXX] in Colorado) all when going between 65-75 miles per hour. Thankfully, in most cases, there was no one directly behind me or there almost certainly would have been an accident. In one case a colleague of mine was following me and had to slam on the brakes, too, but she avoided an accident by reacting quickly. In all cases the road in front of me was empty of traffic and there was no warning that the brakes were about to be strongly applied. In some cases the car seemed to react to a turn in the highway, or maybe an uphill or downhill section, but it is unclear to me. In all cases the brakes were applied with a lot of force, and in all cases it was pretty scary. This seems like a huge safety issue with the adaptive cruise control of my Tesla Model Y. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 26, 2024

Several times in the last few months I have had extremely hard braking on the highway when using adaptive cruise control (called Autopilot by Tesla). It has happened on a few different highways ([XXX] in Arizona, [XXX] in New Mexico, [XXX] in Colorado) all when going between 65-75 miles per hour. Thankfully, in most cases, there was no one directly behind me or there almost certainly would have been an accident. In one case a colleague of mine was following me and had to slam on the brakes, too, but she avoided an accident by reacting quickly. In all cases the road in front of me was empty of traffic and there was no warning that the brakes were about to be strongly applied. In some cases the car seemed to react to a turn in the highway, or maybe an uphill or downhill section, but it is unclear to me. In all cases the brakes were applied with a lot of force, and in all cases it was pretty scary. This seems like a huge safety issue with the adaptive cruise control of my Tesla Model Y. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 13, 2024 Crash

Date of incident 9/9/24 11:15 AM 2023 Tesla Model Y traveling north bound I-15 using Tesla Autopilot intending soon to exit Pioneer Crossing / American Fork UT in the far right lane — vehicle made sudden move to right glancing off wall causing scraping damage to right front quarter panel, and hub cap. Although I stepped on the brake in attempt to take control of the vehicle I immediately experienced uncontrolled acceleration and difficulting in steering. I chose not to exit and fought to keep the vehicle in varying freeway lanes attempting to brake to which the vehicle continued to attempt to accelerate against the braking, I also simultaneously and frantically continued to push the right stalk upwards in attempt to disengage Autopilot assuming that was causing the unintended acceleration. I was fighting to keep the car in a lane with faulty steering at time awakwardly steering to avoid slower moving vehicles. I eventually ended up coming to a complete stop in the middle lane of I-15 north bound 9/10ths (nine tenths) of mile north of my intended exit (mile post #278 Pioneer Crossing). Because of faulty controls I was afraid to try to move the vehicle to the side — I immediately put on emergency flashing lights and called 911 on my cell phone. While nervously waiting for emergency services approaching vehicles slowed and made their way around me — per instruction I stayed in my vehicle with seatbelt on. One large pickup truck struck my vehicle driverside rear as he passed by and failed to stop. Utah Highway Patrol and Fire Department Ambulance arrived within approximatley ten minutes. Two highway patrol officers stopped traffic and assisted in me slowing driving my vehicle to the center emergency lane. One office stayed with me until tow. He commented the right rear wheel appeared not aligned correctly suggested the rear axle was possibly broken. I was not injured beyond being extremely frightened. No passengers.

Sep 9, 2024 Crash

First time when it happened, i was able to control and It went to back to normal. I did not pay attention after. Second time I took right turn and the car drove in left lane but this time I felt steering was rigid and was unable to control the Steering and hit a tree. Driver seat air bag was deployed and all doors were locked. Gel from air bag burned my right hand wrist.

Sep 2, 2024

2023 Tesla Model Y has frequent phantom braking issues when using cruise control. Let me clarify I am not using any sort of auto-pilot or self driving options. I am simply using cruise control. The incidents that cause many braking issues are unjustified to the point I have no idea what the Tesla may have recognized to make it slam on brakes. Very dangerous

Aug 30, 2024

Driving using adaptive cruise control on [XXX] in Nebraska. Sunny, dry day, no cars or trucks around us. Speed approx 80. Vehicle unexpectedly brakes very hard. Was able to recover by accelerating but very dangerous if there had been a vehicle following behind us. Car has done this many times since purchased. Will avoid using cruise control. It is not safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 30, 2024

Driving using adaptive cruise control on [XXX] in Nebraska. Sunny, dry day, no cars or trucks around us. Speed approx 80. Vehicle unexpectedly brakes very hard. Was able to recover by accelerating but very dangerous if there had been a vehicle following behind us. Car has done this many times since purchased. Will avoid using cruise control. It is not safe! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 25, 2024

Full self driving version 12.5.1.3 has run through red lights on two occasions in past three weeks. This is completely unacceptable and software must be recalled. Suggest that Tesla should be reimbursing customers subscription fees paid.

Aug 18, 2024

The car suddenly slam on the breaks for no reason especially during night time. Happens every day on certain roads

Aug 16, 2024

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 16, 2024

Driving north on [XXX] just north of Red ond Oregon on a 2 lane section at sunrise with traffic aware cruise control set the Tesla braked aggressively when a semi approached in the oncoming lane. Neither vehicle crossed the center line but the crash alarm blared and the car braked almost causing a rear ending accident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 14, 2024

Adaptive cruise control frequently rapidly decelerates (phantom braking). This can occur on empty roads in excellent weather conditions, but happens every time I have used the cruise control. The rapidity of the deceleration creates a significant risk of being rear ended. I have stopped using cruise control as it is too dangerous. This has been a noted problem on multiple Tesla models for multiple years. So far Tesla or NHTSA has not addressed the problem.

Aug 13, 2024

While driving straight on a 2 lane divided highway, the Traffic Assisted Cruise Control decided it needed to slow itself down significantly to 15 MPH under the speed limit (posted speed limit was 65 MPH). There were no vehicles in front, behind, or beside my vehicle. The breaking occurred when it came across a line break where cars from the opposite side of track could turn left onto a service highway but no one was in that divide nor in the turn lane. There was no warning or any obvious indication that the vehicle should harshly slow down for any safety reason, where in fact is there was a vehicle behind me, it could cause a crash. I made a request for Tesla to repair the vehicle, but in my attached photos, you can see that they admit to the issue being software related and insisting that it is an unrepairable problem until a software update can be issued.

Aug 10, 2024

We were on the freeway with cruise control on and the car slammed on the brakes. It automatically slowed 15mph while in front of another vehicle. The cause was that it hallucinated a person in the lane of the road, I could see the "person" on the screen of my car. However there was no person or hazard in the way.

Aug 10, 2024

We were on the freeway with cruise control on and the car slammed on the brakes. It automatically slowed 15mph while in front of another vehicle. The cause was that it hallucinated a person in the lane of the road, I could see the "person" on the screen of my car. However there was no person or hazard in the way.

Aug 10, 2024

We were driving on a 2 lane highway, when we came to an intersection with a center turn lane the car panicked and swerved left and then braked and disengaged the autosteer/cruise control. This was not with autopilot, just autosteer.

Aug 2, 2024

The automatic windshield wipers will not turn on during rain and mist. Also the wipers will not turn on when there is water and visibility is very poor. For unknow reason the car jammed the brake almost bringing the car to a stop on the freeway on cruise control and nearly caused a pile up.

Aug 2, 2024

The automatic windshield wipers will not turn on during rain and mist. Also the wipers will not turn on when there is water and visibility is very poor. For unknow reason the car jammed the brake almost bringing the car to a stop on the freeway on cruise control and nearly caused a pile up.

Jul 29, 2024 Crash

Airbags (any) failed to deploy in a hard impact t-bone collision with another vehicle, endangering occupants. Vehicle is being inspected by insurer.

Jul 14, 2024 Crash

Tesla met with an head on collision with another Toyota. Tesla’s airbags didn’t deploy and i had my 6 year old in car as well. The other car which was 2007 toyota, its airbag still worked.

Jun 18, 2024

I used the Full Self Driving software Tesla provided us in April. On [XXX], the car did not detect a curb therefore the car went right over the curb which popped both right side tires and the front rim. Damage was $1,800. I brought this up to Tesla and they informed me that it was my fault for not taking over and refused to help with the repairs. I understand taking over if there was a 3-foot shoulder, but on roads with no shoulder such as this one I found it impossible to correct in time. Also, at the very last split second, the torque on the wheel was too tight too correct (not enough time anyways). This is a busy state maintained road in the middle of Columbia, Missouri near a college campus and my safety was put at risk while I had to find the next side street to pull over. This is dangerous software that is not ready yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 16, 2024

On [XXX] around 9:20 pm we were driving south on [XXX] in Vancouver, WA. The car was on cruise control (not autopilot or autosteer) at 65 mph. The car braked really hard and dropped the speed to nearly 20 mph. We do not know why the car braked, there was no one in front of us. Fortunately there was no one behind us other us we could have been rear-ended. I quickly took control of the car and increased the speed. We have not driven the car on highway since then or taken the car to the dealership yet. There was a message on the screen after the incidence but it disappeared before we could read it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 3, 2024

I reported this issue previously (11589255) and am providing an update: I took my car to the nearest dealer with my less-than-1-year-old non-functioning key card that TESLA told me I had to replace at a cost of 2/$45. I mentioned to the dealer, who is kind an helpful, about the automatic braking in cruise control. I had already disabled "Apply Brakes when Regenerative Braking is Limited" under Dynamics on the screen. (see photo) He showed on the screen, under Autopilot, that I could disable Automatic Emergency Braking, which I did. I was concerned that this warning pops up: "The vehicle will not automatically apply the brakes even when a collision is detected" (see photo) but he suggested I try it to see if it would solve the cruise-control braking. I was hopeful, and disabled it, knowing that it might take a while to know if that solved the problem. I drove the 30 miles home on the frontage road instead of the interstate, and when there were no other cars around, I set cruise control at 50 mph, the speed limit. I came to a series of small hills in the road, and was reminded of the first time the automatic braking happened, on a 60 mph road with longer amplitude hills of greater height. Amazingly, it happened again! Pretty significant braking and slowed me to 25. This time I waited it out to see if it would resume the cruise control at 50. It did not. I have since restored the Automatic Emergency Braking as that seems important for a crash situation. I have restored the "Apply Brakes When Regenerative Braking is Limited" since that obviously was not the problem either.

Jun 3, 2024

I reported this issue previously (11589255) and am providing an update: I took my car to the nearest dealer with my less-than-1-year-old non-functioning key card that TESLA told me I had to replace at a cost of 2/$45. I mentioned to the dealer, who is kind an helpful, about the automatic braking in cruise control. I had already disabled "Apply Brakes when Regenerative Braking is Limited" under Dynamics on the screen. (see photo) He showed on the screen, under Autopilot, that I could disable Automatic Emergency Braking, which I did. I was concerned that this warning pops up: "The vehicle will not automatically apply the brakes even when a collision is detected" (see photo) but he suggested I try it to see if it would solve the cruise-control braking. I was hopeful, and disabled it, knowing that it might take a while to know if that solved the problem. I drove the 30 miles home on the frontage road instead of the interstate, and when there were no other cars around, I set cruise control at 50 mph, the speed limit. I came to a series of small hills in the road, and was reminded of the first time the automatic braking happened, on a 60 mph road with longer amplitude hills of greater height. Amazingly, it happened again! Pretty significant braking and slowed me to 25. This time I waited it out to see if it would resume the cruise control at 50. It did not. I have since restored the Automatic Emergency Braking as that seems important for a crash situation. I have restored the "Apply Brakes When Regenerative Braking is Limited" since that obviously was not the problem either.

May 31, 2024

This Tesla engages in "phantom braking" on a daily basis. I will be driving along at 70 mph on Adaptive Cruise Control, no other cars or otherwise around, and the brakes will suddenly slam on reducing speed to 40-50mph. It is clearly a sensor type issue. Seems to happen when a turn lane is sensed? a side road? who knows?? This has been a know issue for a very long time. it's dangerous as it will lead to rear end collision if anyone is behind. this happens without warning, almost daily, and I am not the only one experiencing this. Tesla people have no solutions. I do not routinely report things, but I feel very strongly that this is a major safety issue, so much that I am considering trading in the car for something else.

May 29, 2024

Was traveling along the [XXX] about 5 miles north of the [XXX]. Vehicle was in traffic awareness cruise control when it suddenly applied the brakes. Vehicle did not sound any warnings. Vehicle did not display any warnings. Vehicle made no attempt to warn driver of a braking event. Vehicle traffic awareness cruise control was set to 79 or 78 mph in a 70 mile per hour zone. I was able to push the accelerator pedal to regain speed but had already dropped to about 65 mph. Vehicle did not pass under a shaded section ( I. E. no bridge or trees or big rigs) There was change in color of the road top. My foot was resting just in front of the accelerator pedal. Fortunately for us, there was no vehicles directly behind us. This incident is the 3 of this kind in this vehicle. This has me spooked to use any of the convenience software. I already do not like using the autopilot feature because of it erratic behavior. It feels very unsafe and unpredictable. We are unable to predict when this car will act on its own and feel it will cause us harm one day with actions like this. We are glad that no one was following us closely because they might have hit us. We are also upset that the vehicle never stated why it braked suddenly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 29, 2024

Was traveling along the [XXX] about 5 miles north of the [XXX]. Vehicle was in traffic awareness cruise control when it suddenly applied the brakes. Vehicle did not sound any warnings. Vehicle did not display any warnings. Vehicle made no attempt to warn driver of a braking event. Vehicle traffic awareness cruise control was set to 79 or 78 mph in a 70 mile per hour zone. I was able to push the accelerator pedal to regain speed but had already dropped to about 65 mph. Vehicle did not pass under a shaded section ( I. E. no bridge or trees or big rigs) There was change in color of the road top. My foot was resting just in front of the accelerator pedal. Fortunately for us, there was no vehicles directly behind us. This incident is the 3 of this kind in this vehicle. This has me spooked to use any of the convenience software. I already do not like using the autopilot feature because of it erratic behavior. It feels very unsafe and unpredictable. We are unable to predict when this car will act on its own and feel it will cause us harm one day with actions like this. We are glad that no one was following us closely because they might have hit us. We are also upset that the vehicle never stated why it braked suddenly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 27, 2024

While driving with the adaptive cruise control on, the vehicle suddenly braked. There was a large truck approaching from the other direction, but it was in its lane. There was no present danger. The hard breaking could have caused the following car to rear end us. It happened more than once, but this was the most dramatic braking.

May 26, 2024

FSD Stops in front of oncoming traffic. The car stops at a two-way stop sign. It pulls out into the intersection and detects traffic heading my way. It stops right in the middle of the oncoming traffic and just sits there. The oncoming traffic was moving about 50MPH. I had to hit the accelerator to get out of the way. FSD SEEMS TO WORK WELL 99% OF THE TIME. THE OTHER 1% MAY GET YOU KILLED. FULL SELF-DRIVING MODE. Tesla sent me a 30-day trial.

May 26, 2024

During two hour trip I experienced at least five incidents of so called Fantom Braking, when car engaged in Autopilot or adaptive cruise control brakes suddenly for no apparent reason. At least two time during this trip, the braking was really hard. This is very dangerous conditions and could result in serious accident if someone closely follow the vehicle. I had to keep my foot on the gas pedal during this trip to act if necessary. I have experienced these conditions before and reported it to Tesla. They basically ignored this complaint.

May 17, 2024

I bought a 2023 Tesla Long-range Y in June 2023 at Tesla Santa Fe, New Mexico. I have had trouble with the brakes applying on their own during cruise control. It was very scary the first time it happened, but luckily there was very little traffic on the 2-lane highway I was traveling on. The Tesla dealer in Santa Fe told me they don't have a software fix yet and he simply avoids cruise control. After a few months I cautiously tried cruise control again and got away with it...but the third time, months later, it happened again. When the free month trial of Auto Pilot was installed, I did not intend to use it. Toward the end of the trial, I used it on [XXX] coming home to Las Cruces and realized it might actually auto-brake on the freeway, which could be a disaster. After that trip a Tesla friend shared his near-accident-causing experience with the cruise control braking. Another issue is that the key card didn't unlock the car, then wouldn't start the car. I called Tesla and was told I could reset the key card using the Tesla App, but it did not work. The next day I called Tesla support; he ran the diagnostics and said "oh yes, your car needs to be re-booted". He did so, and the key card worked to lock the car, but not to unlock or start it. I asked him to send me a new key card. "We sell a set of 2 for $45" (this is what came with the car). I told him I paid $53,000 for the car less than a year ago, it did not come with a charge cable, and now the key card didn't work? He looked to see if the key card was covered under warranty and found it was not. I have been unable to reach a person to speak with at either the NM dealer where I bought it or the El Paso dealer where I test-drove and attended the seminar, and have waited on the phone for exorbitant amounts of time while the bot tells me I can manage most problems on the Tesla app. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 17, 2024

The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 75 MPH, the vehicle stopped inadvertently while the cruise control was engaged with an unknown red warning light illuminated. The contact had not depressed the brake pedal. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. An unknown Tesla Service Center was notified and stated that the Firmware was being updated; however, the failure persisted. The contact stated that the Firmware was not updated in the vehicle. The manufacturer was not made aware of the issue. The approximate failure mileage was 2,000.

Mileage: 2,000

May 17, 2024

The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 75 MPH, the vehicle stopped inadvertently while the cruise control was engaged with an unknown red warning light illuminated. The contact had not depressed the brake pedal. The vehicle was not taken to the dealer or independent mechanic to be diagnosed or repaired. An unknown Tesla Service Center was notified and stated that the Firmware was being updated; however, the failure persisted. The contact stated that the Firmware was not updated in the vehicle. The manufacturer was not made aware of the issue. The approximate failure mileage was 2,000.

Mileage: 2,000

May 14, 2024 Crash

I purchased a new 2023 Tesla Model Y long range Dual motor AWD in September 2023. On March 20, 2024, while I was parking my car in parking lot of strip mall, I somehow became confused and panic. I unintentionally pressed the accelerator with some force which resulted in movement of car in speed and it hit a structure. The car failed to apply the emergency breaks before collision and hit the glass wall of a structure (dining room beside footpath) with great force and break the glass wall. Even then it did not stop after passing through the glass wall. I then turned the car on the foot path beside main boulevard road and then applied the break to stop the car. Front of the car, windshield and battery was badly damaged. The car was latter shifted to Tesla collision center. Battery damage was irreparable and needed replacement. Since the estimate sent by Tesla collision center to Insurance was very high, the Insurance decided to totaled the car. Although nobody was hit by the car and I was also safe, It could have severely injured other person or I could have severely injured if I was not able to stop the car before another collision with fast moving cars on the boulevard. This was a "complete failure of application of Emergency Brake" before the collision - important safety feature to save a life. Please report this to Tesla and send me the feed back. I do not know whether I will get compensation from Tesla for this technical fault as it put my life in danger and there was financial loss.

May 12, 2024

Took Tesla's 30-day free trial offer of Full Self-Driving (supervised) for my Model Y. Encountered several concerning situations: 1. Autopilot failed to detect a parking barrier arm, causing acceleration towards it; fortunately, I intervened in time. 2. Merged onto the highway in the wrong lane, prompting honks from vehicles behind me. 3. Wheel hit the side road curb when making a right turn, damaging the hubcaps and tire on the right rear side. Unsure if Tesla will take responsibility for repairs, but I feel it's important to share my experience to highlight that Autopilot may not be as advanced as expected.

May 9, 2024

While driving on the highway at 75mph, with "Traffic Aware Cruise Control" (aka, "Adaptive Cruise Control") enabled, a white napkin had blown into the lane ahead. This caused the car to slam on the brakes, and rapidly reduce speed to 20 mph, before I was able to re-accelerate back up to speed. I consider this a dangerous malfunction of the Adaptive Cruise Control system (and possibly the Automatic Emergency Braking system as well) on a high speed lane on a highway, which easily could have resulted in a high speed rear end collision and injury. (Fortunately, there wasn't any traffic close behind in the the lane.)

May 9, 2024

While driving on the highway at 75mph, with "Traffic Aware Cruise Control" (aka, "Adaptive Cruise Control") enabled, a white napkin had blown into the lane ahead. This caused the car to slam on the brakes, and rapidly reduce speed to 20 mph, before I was able to re-accelerate back up to speed. I consider this a dangerous malfunction of the Adaptive Cruise Control system (and possibly the Automatic Emergency Braking system as well) on a high speed lane on a highway, which easily could have resulted in a high speed rear end collision and injury. (Fortunately, there wasn't any traffic close behind in the the lane.)

May 9, 2024

While driving on the highway at 75mph, with "Traffic Aware Cruise Control" (aka, "Adaptive Cruise Control") enabled, a white napkin had blown into the lane ahead. This caused the car to slam on the brakes, and rapidly reduce speed to 20 mph, before I was able to re-accelerate back up to speed. I consider this a dangerous malfunction of the Adaptive Cruise Control system (and possibly the Automatic Emergency Braking system as well) on a high speed lane on a highway, which easily could have resulted in a high speed rear end collision and injury. (Fortunately, there wasn't any traffic close behind in the the lane.)

May 7, 2024

The contact owns a 2023 Tesla Model Y. The contact stated that while driving the vehicle at approximately 55 MPH on autopilot, the brakes independently engaged, and the vehicle decelerated abruptly to approximately 12 MPH. The contact stated that there were no obstructions, or oncoming vehicles on the roadway during the failure. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

Mileage: 18,000

May 6, 2024

I was driving from Asheville NC to Maryland on [XXX] using auto pilot driving 74 on 70 speed limit on the left lane of two lane highway and all of sudden the Tesla slam on the break to speed of 15-20 miles. There was a car on the right shoulder trying to merge to the right lane about 20 ft in front of us when this happened. My wife and daughter were in the car and we were all shocked on what happened. We were so lucky that there was no one behind us otherwise serious injuries could have happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 5, 2024 Crash

Vehicle was on autopilot. Pulled out of driveway, hesitated, and then accelerated into a parked car.

May 5, 2024 Crash

Vehicle was on autopilot. Pulled out of driveway, hesitated, and then accelerated into a parked car.

May 5, 2024 Crash

Vehicle was on autopilot. Pulled out of driveway, hesitated, and then accelerated into a parked car.

May 4, 2024

While having Autopilot on, Tesla’s version of adaptive cruise control and lane keep assist, vehicle suddenly breaks while driving at 65mph. The software erroneously detects oncoming vehicle shadow as an object and suddenly breaks. This has not been the issue with their Full Self driving software. Tesla knowingly has a safer, more advance software, but decided to not release them to the general public without purchase. Big safety issue.

May 4, 2024

While having Autopilot on, Tesla’s version of adaptive cruise control and lane keep assist, vehicle suddenly breaks while driving at 65mph. The software erroneously detects oncoming vehicle shadow as an object and suddenly breaks. This has not been the issue with their Full Self driving software. Tesla knowingly has a safer, more advance software, but decided to not release them to the general public without purchase. Big safety issue.

May 3, 2024

Ever since the first few miles on the car, the forward collision warning (FCW) system triggers all the time for no reason. I cannot drive the car without it triggering, and I use the car almost daily. It constantly thinks I am going to run into the car in front of me when coming to a stop at a light, for example, however I am never anywhere near running into the car in front of me. It also triggers when making a turn if there is a car parked on the curb. It thinks I am tracking straight, however my wheel is turned and I am simple following the curve of the road. These constant alerts cause me and my guests panic, and occasionally cause me to jerk the wheel in an unsafe manner for, again, no reason. Its embarrassing. This feature does not work as intended whatsoever.

Apr 27, 2024

Auto steer in city which is the free software unnecessarily distracts with warnings, so much that I was almost in an accident 3 times. This doesn’t happen with full self service driving in the exact same scenario because it’s a paid service, essentially forcing owners to subscribe and pay for full self service driving. Furthermore, if you don’t react to unnecessary and distractive warnings you get a warning that auto steer (which is paid for as part of the car purchase) will be disabled.

Apr 25, 2024

During a 2,300 miles recent trip in Texas, the vast majority of the speed limit signs were not seen by my 2023 Tesla Model Y autosteer/autopilot (not FSD). This created issues with the autopilot/autosteer as it was not usable in several instances and can create safety issues like distractions, etc... I had the latest software revision. The key point is that this is not happening at all in Colorado where I live. Tesla support responded that I needed my cameras recalibrated which is a totally illogical response as it is not happening in CO.

Apr 24, 2024

When using Auto Pilot/Traffic Aware Adaptive Cruise Control at highway speeds (55 to 75mph), vehicle will on occasion, slam on the brakes and steer to the right for no apparent reason. When this has happened in the past, we would press on accelerator peddle, to quickly recover from the braking to prevent a rear end collision and continue down the road. This last time (April 12, 2024) however, pressing the accelerator peddle made no difference until Auto Pilot was disengaged. Fortunately we were in the right most lane and was able to pull off to the side of the road to prevent a rear end collision from a van that was behind us. There were no warnings or messages that were displayed to indicate what had cased the braking. I talked to my local Tesla service department approximately a year ago about this issue and said that Tesla is aware of the "Phantom Braking" problem, but were unsure if or when a fix would be in the works. We did capture the dash cam video of the last Phantom Braking incident, that shows a clear road, with no objects or shadows that may have triggered the event. The dash cam video is 38Mb in size, too large to upload.

Apr 24, 2024

When using Auto Pilot/Traffic Aware Adaptive Cruise Control at highway speeds (55 to 75mph), vehicle will on occasion, slam on the brakes and steer to the right for no apparent reason. When this has happened in the past, we would press on accelerator peddle, to quickly recover from the braking to prevent a rear end collision and continue down the road. This last time (April 12, 2024) however, pressing the accelerator peddle made no difference until Auto Pilot was disengaged. Fortunately we were in the right most lane and was able to pull off to the side of the road to prevent a rear end collision from a van that was behind us. There were no warnings or messages that were displayed to indicate what had cased the braking. I talked to my local Tesla service department approximately a year ago about this issue and said that Tesla is aware of the "Phantom Braking" problem, but were unsure if or when a fix would be in the works. We did capture the dash cam video of the last Phantom Braking incident, that shows a clear road, with no objects or shadows that may have triggered the event. The dash cam video is 38Mb in size, too large to upload.

Apr 20, 2024

I was driving our Tesla Model Y and, when attempting to use the windshield wiper, full self driving was enabled. The feature was never enabled my by husband or I through the touch screen on the car. We purposefully did not want to be helping to test this feature as we have a 2 year old and 2 month old that are often in the car with us (both of whom were in the car when this happened). This happened twice on my drive on the afternoon of [XXX]. I did not have a destination plugged into the map on the tesla and was navigating via google maps on my phone (which does seem to be required for this feature to be enabled according to Tesla's help video on youtube: [XXX] ). Both times, a pop up appeared on the tesla screen asking me to give feedback on the auto driving feature while I was driving. Both times, I was able to disable the feature after about 5 seconds by pressing the brake pedal. Upon returning home, my husband was able to go into the car's settings and return the car to "traffic-aware cruise control." He was able to confirm that "Full Self Driving (supervised)" had been selected despite neither of us enabling it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Apr 15, 2024 Crash

Car was being driven into a car wash. Driver went to put car into neutral and car lurched forward and crashed into car in front of it without gas pedal being engaged. Vehicle has not been inspected by manufacturer or others. No warning lamps or other messages. May have been related to recently installed full self driving software that was automatically installed but was not requested by vehicle owner. Vehicle owner did not intend to engage any sort of self driving or automatic acceleration systems.

Apr 12, 2024

Tesla recently rolled out an update that gives everyone in the US a trial of FSD. After this update I've had numerous situations where the car would panic and act like I was about to collide with a parked vehicle both while driving down a residential street in daytime and when coming around corners. This never happened in previous version. Also the auto windshield wipers no longer work when its raining but will turn on when its dry and cause dirt to smear on the window, mainly when the sun is facing the driver which makes it very dangerous. The last issue is pretty big, the car has been exhibiting severe phantom braking when on the highway using adaptive cruise control (FSD I guess now?)

Apr 12, 2024

Tesla recently rolled out an update that gives everyone in the US a trial of FSD. After this update I've had numerous situations where the car would panic and act like I was about to collide with a parked vehicle both while driving down a residential street in daytime and when coming around corners. This never happened in previous version. Also the auto windshield wipers no longer work when its raining but will turn on when its dry and cause dirt to smear on the window, mainly when the sun is facing the driver which makes it very dangerous. The last issue is pretty big, the car has been exhibiting severe phantom braking when on the highway using adaptive cruise control (FSD I guess now?)

Apr 5, 2024 Crash

Vehicle: Tesla Model Y Blue Purchased in Oct’ 23 Tesla setting: Regenerative braking (single pedal driving) Issue: Brake Pedal/Acceleration Pedal Malfunction I was pulling my car out from the parking lot to pick up my mom, from the hospital entrance. I just turned right and had to take an immediate left to leave out of the parking lot. The Tesla was driving at approximately 5 miles an hour at that point. I lifted my foot from the gas pedal for the car to stop with its regenerative braking. However, instead of coming to a stop, the Tesla started rapidly accelerating, with my foot not even on the pedal. When I slammed the brakes, the car was unresponsive and continued accelerating. I started honking madly to warn people that I had no control over the car I was driving. The vehicle continued accelerating over 100-150 meters in 4-5 seconds and banged a parked car (Lexus SUV) at the end of the parking lot. It continued accelerating while pushing Lexus over the curb, destroying road sign poles and landscaping shrubs; crossing the street, and the middle curb. At the end of the street was a tree and a ditch. Lexus couldn’t move any further and Tesla stopped. All airbags deployed. One of the emergency response detection systems called 911 immediately. The first thing the police asked me was if I pressed the emergency brake. I said the car doesn’t have one. I can’t even turn off the vehicle while it is moving. The parking button takes care of it. I used to love my Tesla but I can’t trust it anymore. What I want from them at this time is: Investigate all the incidents thoroughly instead of blaming these as a user error. a) Think about adding the redundancy system. Something mechanical where the driver reacts within a couple of seconds. Software bugs are hard and sometimes it is impossible to find the root cause. Logs may not contain everything that you need to debug the problem. Consider it as a P0 issue. b) Compensate for the damage and property loss.

Apr 2, 2024

You have no doubt heard the news that Tesla has deployed Full Self Driving to all its vehicles as a "free trial." My Tesla received this update in the past few days. Last night I was driving on an expressway and engaged what has up until now been traffic-aware cruise control by pressing down one time on the right stalk. I expected regular cruise control but the car started steering for me. Tesla has changed the default behavior of the cruise control activation (one single downward press on the stalk) to instead activate Autopilot. My attempt to regain control caused me to jerk the wheel side to side in a way that could have led to an accident had I been in heavier traffic. This was unexpected behavior from the vehicle and I find it unacceptable that Tesla has changed a default function in this manner. I had to hunt around on the screen to find the setting to change the behavior back to regular Traffic Aware Cruise Control from one downward press. Furthermore, on the same 20 mile trip I had three phantom braking incidents while the car was on Traffic Aware Cruise Control mode. This is more than typical and these events can be dangerous if they happen in traffic. Tesla should not be allowed to deploy changes, especially without notice, that modify basic functionality of a car in motion from what the driver has become accustomed to.

Mar 29, 2024 Crash

Forward collision with a deer. The deer jumped out in front of the vehicle, very close to the vehicle, at night. The vehicle failed to detect large object obstacle in front of it and apply emergency braking.

Mar 27, 2024

I want to report what I think is a very dangerous issue with my Tesla Model Y. We have experienced numerous times that the car brakes without warning. I have talked to Tesla about this "phantom braking", and they say it is "normal". The Traffic-Aware Cruise Control cannot be disabled to create a normal manual cruise control. I gave them a hypothetical situation where this could be life-threatening, but they dismissed it. Two weeks later, that very scenario happened, thankfully not ending in tragedy. I was driving at 65 mph on a wide, two lane paved highway (near Dove Creek, CO). A car going in the opposite direction was stopped on the shoulder on the other side of the highway. A large semi truck, also going in the opposite direction, pulled into my lane to pass the parked car on the side of the road. I saw what was happening, let off the accelerator, and steered over onto the paved shoulder (wide shoulder) to avoid the oncoming truck. My car's Traffic-Aware Cruise Control, using the car's cameras, interpreted the situation as an apparent collision danger and automatically braked hard. In this situation there was a large pickup doing what most pickup drivers do.... tailgating close behind me to get me to drive faster. Neither the driver of the pickup, nor me, were expecting my car to brake hard, as we had all assessed the situation correctly as not being dangerous. I responded as quickly as I could by pushing on the accelerator to cancel the cruise control, but the pickup almost rear ended me. At that speed, it could easily have turned into a fatal accident. Tesla says I can't disable the cameras, so I just don't use the cruise control now. I was told you can disable the "traffic-aware" part of cruise control on older model Teslas, but not 2023 and newer. Often the phantom braking occurs with no apparent reason (although the car's cameras and computer would probably disagree). Do many people have to be killed to take a safety hazard seriously?

Mar 27, 2024

I want to report what I think is a very dangerous issue with my Tesla Model Y. We have experienced numerous times that the car brakes without warning. I have talked to Tesla about this "phantom braking", and they say it is "normal". The Traffic-Aware Cruise Control cannot be disabled to create a normal manual cruise control. I gave them a hypothetical situation where this could be life-threatening, but they dismissed it. Two weeks later, that very scenario happened, thankfully not ending in tragedy. I was driving at 65 mph on a wide, two lane paved highway (near Dove Creek, CO). A car going in the opposite direction was stopped on the shoulder on the other side of the highway. A large semi truck, also going in the opposite direction, pulled into my lane to pass the parked car on the side of the road. I saw what was happening, let off the accelerator, and steered over onto the paved shoulder (wide shoulder) to avoid the oncoming truck. My car's Traffic-Aware Cruise Control, using the car's cameras, interpreted the situation as an apparent collision danger and automatically braked hard. In this situation there was a large pickup doing what most pickup drivers do.... tailgating close behind me to get me to drive faster. Neither the driver of the pickup, nor me, were expecting my car to brake hard, as we had all assessed the situation correctly as not being dangerous. I responded as quickly as I could by pushing on the accelerator to cancel the cruise control, but the pickup almost rear ended me. At that speed, it could easily have turned into a fatal accident. Tesla says I can't disable the cameras, so I just don't use the cruise control now. I was told you can disable the "traffic-aware" part of cruise control on older model Teslas, but not 2023 and newer. Often the phantom braking occurs with no apparent reason (although the car's cameras and computer would probably disagree). Do many people have to be killed to take a safety hazard seriously?

Mar 26, 2024 Crash

I rear ended to another car when I blacked out for a few seconds in the city driving around 20 miles an hour. The AEB, based on TESLA manual and instructions should have kicked in, but it never did. After the accident, a friend of mine told me about AEB function and the fact that it works in those type of conditions, I tested the car in my driveway (I have a pretty long driveway to do this). AEB did not kick in until I turned off the function and I turned on the function again. Then, it kicked in immediately, and on the screen "A" showed, which means AEB kicked in. That was the first time AEB worked and that sign appeared on the screen. Later in the day, when I tested the car again under the exact same conditions,, AEB stopped functioning again like the way it has been since I bought the car. I read all the information/instructions regarding AEB. I understand that in certain conditions like, if the driver is accelerating or putting pressure on brake pedal or steering wheel, AEB does not kick in. I talked to another TESLA owner, he said his does not kick in either unless the car is on auto cruise or autopilot. Mine is the same. This is definitely malfunction. The issue is that the car, on the screen shows that AEB is always turned on, but it never kicks in and the car does not give any error regarding this issue. Again, I tested it after turning off and on AEB function, and I now know the difference. Under the same conditions of that testing, the AEB does not function at all. The accident I had was 100% preventable if AEB worked properly. TESLA Service Center has been dismissive. They send me snippets from the TESLA manual, which I already have and read many times. They say they cannot test it. All they can do is to check remotely to see if the function is on, but that's where the issue is. The function is always on, but it never kicks in. Again, It did work for me for a few minutes when I turned it off and on, but that was it.

Mar 24, 2024

This car does not have Full Self Driving, and I do not use Auto Steer. I experience multiple phantom braking events every time I use the "Traffic Aware Cruise Control." Sometimes I can see that the cruise control set speed has been reduced from the speed I set, and I have to cancel and reset it to resume the original speed. Sometimes the cruise control set speed is unchanged, and pushing the accelerator will cause the car to resume the set speed. Yesterday I drove 320 miles and had about 6 of these events. I'm concerned about these events causing an accident from the sudden speed reduction, or getting into a road rage situation because the person behind me thinks I am brake-checking them. Internet research indicates that these complaints are very common during the past few years. If Tesla can't - or doesn't want to - solve the problem, they should at least allow us to choose basic cruise control to avoid this problem. Adaptive cruise control would be more reliable with radar, but Tesla is doing everything it can to make the cars cheaper, and radar was eliminated. Personally, I think trying to do everything with cameras is a fatally flawed approach - especially considering cars travel at night and in varied weather and lighting conditions.

Mar 24, 2024

While using Traffic-Aware Cruise Control, the vehicle unexpectedly slows down due to phantom braking. During my recent 800+ mile road trip, this occurred twice without any obstruction in view, causing the car to brake abruptly.

Mar 20, 2024

The falcon braking system kicks in automatically, and the windshield wiper does not turn on automatically as it would in any basic car now a days. The available autopilot/ adaptive cruise control only gives unteliable cruise control. There were times where in the middle of a freeway the cruise control starts braking, luckily there were no vehicle behind us so there were no collisions so far. The price tag on this car and the way it keeps fluctuating is un-acceptable so i ended up paying a lot for the car than the actual value from tesla directly and the basic features like auto wiper and cruise control is a huge disappointment

Mar 20, 2024

The falcon braking system kicks in automatically, and the windshield wiper does not turn on automatically as it would in any basic car now a days. The available autopilot/ adaptive cruise control only gives unteliable cruise control. There were times where in the middle of a freeway the cruise control starts braking, luckily there were no vehicle behind us so there were no collisions so far. The price tag on this car and the way it keeps fluctuating is un-acceptable so i ended up paying a lot for the car than the actual value from tesla directly and the basic features like auto wiper and cruise control is a huge disappointment

Mar 18, 2024

Driving on a two lane highway at 70 mph, the vehicle has applied the breaks extremely abruptly without reason, three times in the past week. Slamming on the breaks suddenly reduced our speed from 70 to 45 mph before I could return to the speed limit. I came very close to being rear-ended last time. The drivers behind me were angry as well, assuming that I was “break-checking” them. I am extremely concerned for my family’s safety.

Mar 17, 2024

The car suddenly engaged the automatic emergency braking system when it perceived a glare on the road to be an obstacle. Passenger experienced mild whiplash discomfort from the severity of the braking. No other cars were around so no accident occurred.

Mar 14, 2024

I am writing to express my serious concerns regarding the recent enforcement that leads to Tesla's Auto Steer being disabled after three warnings, deemed "strikes," within a certain period. This policy, which I understand may have been implemented with safety intentions, paradoxically compromises my safety and potentially that of others. My experience with the system has shown that the warnings are overly sensitive, activating even while I am fully attentive and engaged with the driving process. The result is the Auto Steer feature—a tool I rely on for enhancing my driving safety—being disabled for an entire week after these strikes. This blanket punishment is applied universally across all driver profiles, disregarding individual driving contexts and histories. The logic behind this stringent measure seems counterintuitive. The Auto Steer function, in my experience, significantly increases safety by aiding in maintaining lane integrity, adjusting speed, and managing distance from other vehicles. Disabling it not only diminishes my vehicle's capability but also impacts my confidence in the vehicle's safety features, which I have come to depend on. I urge the NHTSA to reconsider this mandate and recommend adjustments. Possible improvements could include making the warning alerts more prominent to aid drivers in real-time, allowing for a more interactive and educational approach to enhancing driving habits. Alternatively, revisiting the policy to provide drivers with more control and flexibility over the use of Auto Steer could be beneficial, ensuring that it serves its intended purpose of augmenting safety without unwarranted restrictions. The overarching goal should be to enhance safety while also respecting the drivers' ability to utilize technology responsibly. I hope for a revision of this policy that aligns more closely with the practical needs and safety interests of Tesla drivers. Thank you for your attention to this matter.

Mar 14, 2024

Phantom braking has occurred on 4 different occasions nearly causing a rear end collision during one of them. On all occasions it occurred with no other car in front of us. Tesla Service was contacted through their app for service and we were told this is a known issue and to simply apply pressure to the accelerator. No warning lights or other was given before the incident. The problem has not been reproduced or confirmed by Tesla or independent service center?

Mar 13, 2024 Crash

On [XXX], I was at [XXX] waiting for green light, as soon as the light changed. I hit the drive but the car suddenly lost control and speed up and I couldn’t stop. I try my best not to hit any people or any cars and ended up hitting the board on the right. I never smoke or drink alcohol. never did any drugs, I didn’t hold phone. It was absolutely an uncontrollable incident very unfortunate but totally out my control I wish this never have happened as I have good driving record. Thank you, your honor ! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 3, 2024

Car stops suddenly for no reason while on cruise control

Feb 29, 2024

The car autopilot system does VERY Hard brakes when coming to stop at red lights ( when there is a car in front of it) very unsafe. Also while driving in the street or freeway, mostly when passing under a bridge, all of a sudden the car pushes brake automatically which is truly dangerous and unsafe. Also when the auto pilot is on it, disengages whenever close to a curb or anything else and you have to take over control very last second to avoid any accidents. This is a safety issues. safety issue. Please fix. I took the car to dealership and both times they say it’s something called phantom braking and that they wouldn’t be able to fix the issue.

Feb 26, 2024

Tesla model y automatically and incorrectly brakes and alarms when on two lane road with large truck approaching in other lane. Adaptive cruise control is engaged. This has occurred multiple times.

Feb 26, 2024

Tesla model y automatically and incorrectly brakes and alarms when on two lane road with large truck approaching in other lane. Adaptive cruise control is engaged. This has occurred multiple times.

Feb 25, 2024

On a trip to and from New York to Canada between February [XXX], the car came to a sudden stop on the interstate when there were NO VEHICLES OR OTHER OBSTRUCTIONS IN FRONT OF THE CAR. However there WERE several vehicles behind me on 2 of these occasions and I was extremely concerned that I was going to be hit from behind. It was just like the events described here - [XXX] . Why isn’t NHTSA doing anything about this? There is no way to use cruise control without this technology which is extremely DANGEROUS. We would NEVER have bought the car had we known about this. Who wants a car where they can’t use the cruise control without fearing the safety of themselves and those behind them??!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 20, 2024

On almost a daily basis, with the cruise control set to maintain speed (vs the option of advanced speed control that will adjust to signs), the car will inexplicably and quite randomly decelerate aggressively at highway speeds. On four separate occasions just today (although it happens at least once or twice a day), with the cruise set to 70 MPH, the car will randomly decelerate aggressively or even change the max speed of the cruise to 55 MPH. On all occasions, the posted speed limit is 65 or even 75 mph. This is dangerous, particularly in DFW traffic during rush hours, with traffic flow moving at similar and often higher speeds in close proximity. Having my car aggressively decelerate without warning to 55 MPH has caused me to be tailgated and honked at. This has been happening since I've received my car. At first, I tried to use the advanced features of the cruise, but whilst driving on the Dallas Tollways, where the toll road has a speed limit of 75 MPH and the regular highway paralleling at 65, the car is unable to differentiate and would often interpret the wrong speed limit and aggressively brake. Going from the flow of traffic (close to 80 MPH) to 65. This is why I switched the cruise to absolute speed rather than any sort of posted adaptive. It's seems to have gotten progressively worse. So much so that I only use the cruise where traffic is light because of this issue's unexpected and random nature. Besides being dangerous, it's also very scary as it's completely unexpected and aggressive. I did make a service support call, but the Tesla technician said it's a known issue and no data available if/when it may be fixed. Currently, car is running software v11.1 2024.2.3

Feb 19, 2024 Crash

The Facts of the Incident: On [XXX], at approximately [XXX] PM, [XXX] , was driving our 2023 Tesla Model Y on Arizona State Route [XXX] ), a two-lane highway, enroute from Orange, California, to the Grand Canyon South Rim. The vehicle carried a total of four passengers, including my wife, myself, and another couple from San Diego. During our journey, an alarming and life-threatening situation unfolded. Without warning, our 2023 Tesla Model Y abruptly veered to the left, dangerously encroaching into oncoming traffic. Despite my immediate attempts to regain control by steering the vehicle away from the oncoming traffic, the steering wheel became unresponsive, effectively locking in place. This mechanical or software malfunction prevented me from correcting the perilous situation, resulting in a head-on collision with a large Ford 350 Truck, which was also traveling at a high speed, estimated to be more than 60 miles per hour. Fortunately, while there were injuries, there didn’t appear to be any life threating injuries. Because of the resources required to further investigate and do an analysis of the vehicle, as well as the challenge of dealing with Tesla Inc., law firms have declined to pursue further investigations. Morgan and Morgan initially started an investigation with Knott, LLC, Arizona, but then dropped the pursuit due to costs. The vehicle is still on-hold by my insurance company, USAA, but they may not hold it much longer before placing it on auction. However, it is urgent that NHTSA take possession and complete further analysis of this vehicle. Your assistance and consideration are appreciated, and I look forward to assisting with this investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 16, 2024

When on Autopilot, the car engages in "ghost braking" for no valid reason. This has happened a couple of time. The last incidence happened today, 02/16/2024, at about 10:38 a.m. while on a freeway. I was lucky that there was no cars immediately following me, otherwise a chain accident with pile up would had happened. This was a very risky and scary incident.

Feb 16, 2024

When on Autopilot, the car engages in "ghost braking" for no valid reason. This has happened a couple of time. The last incidence happened today, 02/16/2024, at about 10:38 a.m. while on a freeway. I was lucky that there was no cars immediately following me, otherwise a chain accident with pile up would had happened. This was a very risky and scary incident.

Feb 15, 2024 Crash

What component or system failed or malfunctioned, and is it available for inspection upon request? Slowed down entering a driveway when car sped up on its own , Forward Collision Warning/Emergency Automatic Breaking did not warn or do any breaking. NO SOUND or WARNING on the computer screen. I brake but the car still hit the post. I do not know what speed it accelerated to. I am not sure if Autopilot kicked in but the car accelerated when I have already released the accelerator. How was your safety or the safety of others put at risk? YES - injuries sustained. Has the problem been reproduced or confirmed by a dealer or independent service center? When calling Tesla on Dec 23, 2023 - was told by the rep that ticket has to be filed but I was disconnected and I was not able to get through the lines. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes - Car was totalled. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I never saw any warning lamps come on as I always driven with distance. The camera was worked was worked on due to the wiper going on even when not raining on October 24 but the fix did not work. Once at the Emergency room, trying to call tesla or texting the no that responds when buying the car no longer accepting my text. The promise that when we get car accident, Tesla will call - no phone calls. All I received was text alert car suffered failure and was deactivated. I was in pain and not able to follow up and try to do report and look at pictures.. Today I just received a letter dated 2/8/2024 about Recall no 23V-838 in the mail. BUT the car is gone... The software version it had is 2023.27.7. The tech guy came here to the house on Oct 25, 2023 and checked everything.

Feb 15, 2024 Crash

What component or system failed or malfunctioned, and is it available for inspection upon request? Slowed down entering a driveway when car sped up on its own , Forward Collision Warning/Emergency Automatic Breaking did not warn or do any breaking. NO SOUND or WARNING on the computer screen. I brake but the car still hit the post. I do not know what speed it accelerated to. I am not sure if Autopilot kicked in but the car accelerated when I have already released the accelerator. How was your safety or the safety of others put at risk? YES - injuries sustained. Has the problem been reproduced or confirmed by a dealer or independent service center? When calling Tesla on Dec 23, 2023 - was told by the rep that ticket has to be filed but I was disconnected and I was not able to get through the lines. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes - Car was totalled. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? I never saw any warning lamps come on as I always driven with distance. The camera was worked was worked on due to the wiper going on even when not raining on October 24 but the fix did not work. Once at the Emergency room, trying to call tesla or texting the no that responds when buying the car no longer accepting my text. The promise that when we get car accident, Tesla will call - no phone calls. All I received was text alert car suffered failure and was deactivated. I was in pain and not able to follow up and try to do report and look at pictures.. Today I just received a letter dated 2/8/2024 about Recall no 23V-838 in the mail. BUT the car is gone... The software version it had is 2023.27.7. The tech guy came here to the house on Oct 25, 2023 and checked everything.

Feb 14, 2024

Driving 30 mph on a two lane road at night, the car suddenly sounded a warning sound and slammed on the brakes, hard enough to make the tires skid. There was nothing in front of us on the road nor on the sides of the road. Road was clear and dry. No cars ahead of us or (fortunately) behind us.

Feb 13, 2024 Crash

I was driving my normal route utilizing the autosteer functionality of the Tesla that I purchased and it suddenly jerked and crashed into a parked vehicle, which resulted in a total loss of my vehicle by the insurance company. Thank god nobody was injured during the accident but it was scary, dangerous and a major inconvenience. Once the accident happened (on 12/6/2023), I submitted this claim over the phone on December 7th 2023 with Tesla and Geico, my insurance company. I spoke with the Tesla representative for over an hour giving details of the accident and have yet to hear back. My insurance premium has gone up significantly and I need Tesla to agree that it was not the driver but the software's mistake that caused the accident.

Feb 13, 2024 Crash

I was driving my normal route utilizing the autosteer functionality of the Tesla that I purchased and it suddenly jerked and crashed into a parked vehicle, which resulted in a total loss of my vehicle by the insurance company. Thank god nobody was injured during the accident but it was scary, dangerous and a major inconvenience. Once the accident happened (on 12/6/2023), I submitted this claim over the phone on December 7th 2023 with Tesla and Geico, my insurance company. I spoke with the Tesla representative for over an hour giving details of the accident and have yet to hear back. My insurance premium has gone up significantly and I need Tesla to agree that it was not the driver but the software's mistake that caused the accident.

Feb 13, 2024 Crash

I was driving my normal route utilizing the autosteer functionality of the Tesla that I purchased and it suddenly jerked and crashed into a parked vehicle, which resulted in a total loss of my vehicle by the insurance company. Thank god nobody was injured during the accident but it was scary, dangerous and a major inconvenience. Once the accident happened (on 12/6/2023), I submitted this claim over the phone on December 7th 2023 with Tesla and Geico, my insurance company. I spoke with the Tesla representative for over an hour giving details of the accident and have yet to hear back. My insurance premium has gone up significantly and I need Tesla to agree that it was not the driver but the software's mistake that caused the accident.

Feb 13, 2024

Phantom braking when cruise control is on and when I have the right away and cross traffic is stopped at a stop sign. Also with no cars present in front or any side, the car will suddenly brake with cruise control on and I have no reason why? Shadows, sun?. Sometimes it brakes easily. Sometimes it brakes very hard like to avoid a crash, but there are no cars around. We hope no car is behind when this happens as the car behind us make run into our car. We live in country. On our drive to our town south of us when we are heading north the car does not brake at the county highway intersection, we have the right away. Heading North the car brakes every time at this intersection. I either have to immediately over ride this action by stepping on the accelerator or turn of cruise control. We also have had this happen on a curve when we meet on coming traffic. Occasionally the car will begin braking when meeting the car during and left bend in the road. Not always, but way too many times.

Feb 12, 2024

I am experiencing sudden braking, without me using any of the braking system. Scared my wife and I. Our safety was at risk 3 times, when this sudden braking happened. Sent a message to Tesla but did not get an answer yet. The warning lights were activated when the sudden braking happened. my first sudden braking happened on January 17th 2024, and then 2 more the following two days of the same month. Now we are driving the car, but we are deactivating the automatic braking system anytime time we get in the car,

Feb 10, 2024

Ongoing issue of phantom braking while driving with cruise control. I have documented numerous instances with Tesla and they are refusing to acknowledge and resolve the problem

Feb 10, 2024

Ongoing issue of phantom braking while driving with cruise control. I have documented numerous instances with Tesla and they are refusing to acknowledge and resolve the problem

Feb 5, 2024

Vechile started skidding and didn't respond to steering wheel control, ultimately failed to a make a turn and fell off road into a ditch. Also emergency braking wasn't triggered to prevent vechile from falling off road and furthermore upon impact airbags weren't deployed. The driver sustained grevious injuries and was transported away by EMS.

Feb 2, 2024

Component that failed: Automatic Emergency Braking What happened: When traveling at night on an ice covered road, the car abruptly and erroneously engaged the automatic emergency braking which almost resulted in a crash. I was driving the vehicle using full manual mode and the car does not have a full self driving subscription; no cruise control was engaged and I was traveling at a steady speed of 35MPH. There was no inclement weather, but the road was covered in snow and ice. The road was a two lane county road with opposing traffic. As a light duty truck passed me traveling in the opposite direction the car abruptly engaged automatic emergency braking. I was centered in my lane, there were no obstructions in my lane, nor was the oncoming vehicle in my lane. The AEB was so incredibly aggressive that I briefly lost control due to the slick road. The AEB also appeared to override the antilock brakes as I did not feel any vibration to indicate that the brakes were oscillating in an attempt to maintain control. The AEB event lasted less than a second and I was able to recover control. HOWEVER, if my car had slid to the left instead of to the right, I would have been in a head on collision with a larger truck at an equivalent of 70MPH, given the size difference and a potential half overlap crash, there is a non-zero chance that it would have been fatal. I contacted Tesla and have received no response and there is no ability to disable AEB. I DO NOT WANT safety features that can kill me without warning based on some nebulous neural network implemented at a breakneck pace by employees that have never driven in snow.

Feb 2, 2024

Random hard breaking at highway speed, multiple times on a road trip between Las Vegas and Tucson. It's an obvious hazard as traffic following the Tesla will likely not have sufficient time to react safely. How is this not regulated ?

Feb 1, 2024

The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 70 MPH with the cruise control engaged, the vehicle decelerated quickly to 50 MPH as if the brake pedal was depressed. The contact stated no warning light was illuminated. The contact was able to depress the accelerator pedal to regain forward momentum. The contact stated that the failure had occurred several times and an inadvertent braking failure had occurred when the cruise control was engaged. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.

Mileage: 5,000

Jan 30, 2024

To Whom It May Concern at the National Highway Traffic Safety Administration (NHTSA), I am writing to urgently express my concerns about the latest software update for the Tesla Model Y’s autopilot system, which, in my view, significantly compromises safety. As a Model Y owner, I have generally found the vehicle and its features to be reliable and safe. However, the recent update has introduced an overly stringent hands-on-wheel detection mechanism that is not only inconvenient but also potentially hazardous. The new update requires frequent and often forceful interaction with the steering wheel to assure the system of driver presence. This change is drastically different from my previous experience, where I received only one hands-on-wheel violation in two years. The current sensitivity of the system disrupts the smooth operation of the autopilot, leading to frequent and abrupt disengagements. I have found myself struggling to maintain the system’s activation, inadvertently causing the vehicle to exit autopilot mode multiple times. This issue goes beyond mere inconvenience; it actively detracts from driving safety. The need for constant and sometimes aggressive adjustments to satisfy the system’s requirements is distracting and can lead to erratic vehicle behavior. The irony is stark: a system designed to enhance driving safety and ease is now a source of potential danger and stress. The unpredictability and over-sensitivity of the updated system could lead to dangerous situations, especially on highways or in heavy traffic, where sudden disengagement of the autopilot can be particularly risky. As a driver, I now find myself more focused on keeping the autopilot engaged than on the actual driving conditions and surroundings, which is surely contrary to the feature’s intended purpose. I urge the NHTSA to investigate this issue as a matter of urgency.

Jan 30, 2024

I received a false forward collision warning on the intersection of Alder Woods Dr. and Sweat Leaf Te. intersection for a parked that is legally parked on the street. Tesla's forward collision mistook the parked car, for a moving car. Driving conditions were clear with no snow, no ice or rain. None of the car cameras were blocked either. I took a picture or the street and the car that is parked on the street.

Jan 29, 2024

To whom it may concern. The Tesla auto pilot feature was substantially altered recently because of a recall and reports of driver misuse. Auto pilot is inherently a safety feature - under auto pilot the driver is assisted to navigate while being protected by collision avoidance. It also substantially reduces driver fatigue by relieving the driver of the duty to clutch the wheel. We are aware some drivers have abused this system or misused it by not attending to the driving task - and we support efforts to manage this behavior. However, the changes forced upon Tesla drivers have ruined autopilot - in both ineffective and illogical ways. Frequent alerts take driver attention OFF the road, including being chastised for looking at prior alerts. Many drivers will simply no longer use it. The consequence of ruining the driver autopilot experience has bad consequences for safely. To my knowledge, ~40,000 people died in automobile accidents in a typical year, and that number is rising as more drivers are distracted by cell phone use. Most of the deaths can be related to driver error. Advanced driver assistance features are the obvious answer. A few anomalies should not deter policy from missing the value of advanced assist features. Please let Tesla engineers return to more balanced alert mechanisms and pursue other more effective means of detecting and curtailing abuse. Far more deaths will occur if autopilot and other advanced systems are curtailed because features are rendered useless by restrictions the mostly punish safe drivers. Thank you.

Jan 28, 2024

While driving our new Tesla MYLR in heavy rain, with Traffic Aware Cruise Control (TACC) on, we experienced two Front Collision Warnings (FCWs) in quick succession, causing the car to massively reduce speed, causing a car behind us to nearly hit us. I believe this is called "phantom braking" in the common parlance. I believe this is also an issue with the wiper system. We were driving about 55mph on a two lane road. It was raining hard and the wipers were set to Auto. The wipers weren't working fast enough to clear the rain well, and adjusting the wipers in the Tesla are not easy to change, requiring hitting the end of the left stalk, then scrolling left or right with a scroll wheel while looking at the screen. There was not another car in front of us and TACC (but not autosteer) was on. All of a sudden a loud alarm sound blared, a FCW appeared on the display, and the car slowed to about 35 mph. The car behind us got very close to hitting us. This happened again about 5 minutes later. It scared the bejeezus out of us. This seems very dangerous!

Jan 28, 2024

While driving our new Tesla MYLR in heavy rain, with Traffic Aware Cruise Control (TACC) on, we experienced two Front Collision Warnings (FCWs) in quick succession, causing the car to massively reduce speed, causing a car behind us to nearly hit us. I believe this is called "phantom braking" in the common parlance. I believe this is also an issue with the wiper system. We were driving about 55mph on a two lane road. It was raining hard and the wipers were set to Auto. The wipers weren't working fast enough to clear the rain well, and adjusting the wipers in the Tesla are not easy to change, requiring hitting the end of the left stalk, then scrolling left or right with a scroll wheel while looking at the screen. There was not another car in front of us and TACC (but not autosteer) was on. All of a sudden a loud alarm sound blared, a FCW appeared on the display, and the car slowed to about 35 mph. The car behind us got very close to hitting us. This happened again about 5 minutes later. It scared the bejeezus out of us. This seems very dangerous!

Jan 28, 2024

While driving our new Tesla MYLR in heavy rain, with Traffic Aware Cruise Control (TACC) on, we experienced two Front Collision Warnings (FCWs) in quick succession, causing the car to massively reduce speed, causing a car behind us to nearly hit us. I believe this is called "phantom braking" in the common parlance. I believe this is also an issue with the wiper system. We were driving about 55mph on a two lane road. It was raining hard and the wipers were set to Auto. The wipers weren't working fast enough to clear the rain well, and adjusting the wipers in the Tesla are not easy to change, requiring hitting the end of the left stalk, then scrolling left or right with a scroll wheel while looking at the screen. There was not another car in front of us and TACC (but not autosteer) was on. All of a sudden a loud alarm sound blared, a FCW appeared on the display, and the car slowed to about 35 mph. The car behind us got very close to hitting us. This happened again about 5 minutes later. It scared the bejeezus out of us. This seems very dangerous!

Jan 19, 2024

Vehicle has frequent occurrences of phantom breaking while in cruise control. Tesla reviewed 3 occurrences and determined the system was working as Tesla intends it to and refuses to remedy. The system is prematurely identifying potential hazards which are not yet hazards and applying the brakes thereby creating a hazard due to vehicles being behind me and could reared my vehicle. One instance is driving on a 4 lane highway with a median, cross section traffic vehicle coming from left hand side pulls into the median and is not a hazard. The Tesla system decides the vehicle is a hazard and applies the brakes which could have resulted in a rear end collision. Another similar instance was a cross section vehicle at a stop sign which slightly moved forward while at the stop sign. The Tesla system decides the vehicle is a hazard and applies the brakes which could have resulted in a rear end collision. Tesla camera systems also falsely identify emergency vehicle lighting which results in immediate braking on an interstate. This system flaw almost resulted in an 18 wheeler rear ending me.

Jan 19, 2024

Vehicle has frequent occurrences of phantom breaking while in cruise control. Tesla reviewed 3 occurrences and determined the system was working as Tesla intends it to and refuses to remedy. The system is prematurely identifying potential hazards which are not yet hazards and applying the brakes thereby creating a hazard due to vehicles being behind me and could reared my vehicle. One instance is driving on a 4 lane highway with a median, cross section traffic vehicle coming from left hand side pulls into the median and is not a hazard. The Tesla system decides the vehicle is a hazard and applies the brakes which could have resulted in a rear end collision. Another similar instance was a cross section vehicle at a stop sign which slightly moved forward while at the stop sign. The Tesla system decides the vehicle is a hazard and applies the brakes which could have resulted in a rear end collision. Tesla camera systems also falsely identify emergency vehicle lighting which results in immediate braking on an interstate. This system flaw almost resulted in an 18 wheeler rear ending me.

Jan 15, 2024 Crash

I was driving my 2023 Tesla Model Y on I-680 South on Nov 8 2023. The car was on adaptive cruise control. I was driving within the speed limit. The truck infront of me abruptly stopped as there was another collision in the lane I was on. I applied brakes but the car did not stop on time, and I rear ended the truck. I have received the vehicle data report from Tesla. Attached the report for you reference. I believe the adaptive cruise control did not slow down as it should have and when I manually applied break, the vehicle did not stop.

Jan 15, 2024 Crash

I was driving my 2023 Tesla Model Y on I-680 South on Nov 8 2023. The car was on adaptive cruise control. I was driving within the speed limit. The truck infront of me abruptly stopped as there was another collision in the lane I was on. I applied brakes but the car did not stop on time, and I rear ended the truck. I have received the vehicle data report from Tesla. Attached the report for you reference. I believe the adaptive cruise control did not slow down as it should have and when I manually applied break, the vehicle did not stop.

Jan 15, 2024

The NHTSA changes that forced the Tesla update as part of campaign #23V-838 do NOT make the vehicle’s autopilot system more safe. Moreover, the car is actually now MORE UNSAFE and distracting with disruptive beeping and alerts. The NHTSA should have Tesla reverse the changes to basic autopilot in this update. Furthermore, the NHTSA should pivot its focus to other manufacturers’ autopilot-equivalent software features, as many of them are even less restrictive or even more dangerous. For example, the blue cruise can disengage without any warning to the user. There have been no recalls relating to this.

Jan 9, 2024

Tesla wipers doesn't work in “automatic settings” this is quite dangerous and warrant a recall.

Jan 8, 2024

The cruise control has been braking for no apparent reason, putting myself and the people behind me at risk. It also tried to stop at multiple green lights rather than continue driving. The his also outs me, my passengers and people behind me at risk. There were no warnings about this behavior. I have the latest update and will also contact Tesla about the issue.

Jan 8, 2024

The cruise control has been braking for no apparent reason, putting myself and the people behind me at risk. It also tried to stop at multiple green lights rather than continue driving. The his also outs me, my passengers and people behind me at risk. There were no warnings about this behavior. I have the latest update and will also contact Tesla about the issue.

Jan 6, 2024

Car slams the brakes while on autopilot with no obstacles on the highway. Car speed reduced at least 20 miles for no reason. Weather was clear.

Jan 5, 2024

False Forward Collision Warning took place on Jan 4, 2024 at 6:40pm in Herndon, VA while I was driving on Reston Pkwy: I was driving around 30mph on the rightmost lane, Tesla issued a false forward collision warning for a car that was in front of me, right before Dulles Access Rd exit. Driving conditions were clear with no snow, ice or rain. None of the cameras were blocked either, there was no daylight. False warnings (both sound, and red screen flash) created a safety risk by startling me, distracting me and creating unnecessary confusion.

Jan 5, 2024

While driving at hwy speeds in the #2 lane the #1 lane to my left was closed with construction cones. I was in the lane with cruise control activated and driving at approx 70 mph with flow of traffic. I had been in this lane for a few miles when all of a sudden the car rapidly decelerated approx 10-15 mph in a very short distance. I took control of the acceleration by quickly taping my brakes. Luckily there was no one behind me, as it could have created an accident risk. My only guess is the car interpreted the line of cones as a hazard even though they were not in my lane.

Jan 3, 2024

False Forward Collision Warning took place on [XXX] at 8:07am in Herndon, VA while I was driving on Eds Dr: I took a U turn at the intersection of Eds Dr to [XXX] Dr at the dedicated leftmost turn lane. There was a white minivan in front of me, with plenty of space between us, and both cars slowed down, almost stopped. Tesla issued a false warning when I entered the dedicated leftmost turn lane, which created a lot of confusion and stress on my side. Driving conditions are clear with no snow, no ice or rain. None of the car cameras were blocked either. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jan 3, 2024

I was driving on a 2 lane road with cruise control engaged (not full auto pilot). As I approached an intersection with an oncoming semi-truck, the vehicle slammed on the emergency braking system slowing from 60 mph to 45 mph in about 30 feet. I think it is called phantom braking. I was driving into the sun at 2:45pm.

Jan 3, 2024

During highway driving, on two separate occasions that were two days apart, while using cruise control set to ~72MPH the vehicle suddenly tried to stop. It quickly decelerated by ~25MPH before I intervened by pressing the accelerator. There were no obstacles in the road and on the second instance there weren't any other vehicles in site (was in remote northern NH/VT). Had someone been driving behind me we very well could have been rear ended. I was driving with by wife and three kids and did not feel safe.

Jan 3, 2024

During highway driving, on two separate occasions that were two days apart, while using cruise control set to ~72MPH the vehicle suddenly tried to stop. It quickly decelerated by ~25MPH before I intervened by pressing the accelerator. There were no obstacles in the road and on the second instance there weren't any other vehicles in site (was in remote northern NH/VT). Had someone been driving behind me we very well could have been rear ended. I was driving with by wife and three kids and did not feel safe.

Jan 3, 2024

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Jan 1, 2024

I experienced so called Phantom braking several times. First time it happened i wasn't aware about this and look up online and realized that this is a known problem and Tesla is aware of this. It is a safety issue when traveling on highway the vehicle unexpectedly slows down by about 20-30 mph. I complained to Tesla but they only gave me generic answer w/o any solution and plans to fix the problem. I noticed that Phantom braking happening mostly when i'm passing the big semi's, but not always. I have to always be on alert and make sure nobody follows me too close.

Dec 30, 2023

Automatic Emergency Braking caused the vehicle's speed to suddenly decrease by more than 40 MPH when traveling at highway speed (75 MPH) on a multiple lane interstate highway. Cars located behind our vehicle in the same lane had to take emergency evasive action to avoid rear-ending our vehicle. There was no obstacle in front of our vehicle that should have activated the AEB system. The incident occurred suddenly, spontaneously, and without any visual or audible warnings.

Dec 29, 2023

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Dec 29, 2023

I am writing to express my dissatisfaction with my new Tesla Model Y RWD, which I received on December 3, 2023. I have encountered two major issues with the vehicle and the customer service. First, I was promised by Tesla representatives that I would receive six months of free Supercharging after delivery, as part of a referral program. However, this offer has not been activated yet. When I contacted Tesla, one of the supervisors told me that I was not eligible for this offer, because I placed my order on September 23, before the program started. This is unacceptable, as I was assured multiple times by Tesla agents that they would honor the offer and match it before delivery. I also offered to take back my self-driving capability which is available to me for free for the first 3 months. Second, I have experienced serious problems with the auto-pilot feature of the vehicle. I have used it four times briefly in the last month, and every time the car slowed down significantly when it was supposed to cruise at 50 mph. Twice, I had to avoid rear collisions by pressing the accelerator or the brakes. I reported these incidents to Tesla through the app, but I have not received any response or explanation. The most alarming event occurred on December 26, when I was with my family on a return trip from IKEA in Woodbridge, VA. The weather was bad and the Tesla suddenly stopped on the road. I suspect that the front camera falsely detected an obstacle and caused the car to brake abruptly. These issues are not only frustrating, but also dangerous and potentially life-threatening. I am very disappointed with the quality and performance of the Tesla Model Y, as well as the lack of customer support and accountability. I request that Tesla either provide me with a satisfactory solution or compensate me for the inconvenience and risk that I have endured. I have a legal background and I am aware of my rights and remedies under the Lemon Law and other consumer protection laws.

Dec 27, 2023

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Dec 27, 2023

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Dec 27, 2023

I was driving in left lane of highway at night with cruise control engaged, traveling 70mph. Autopilot was NOT engaged - only the Traffic-Aware Cruise Control. I turned on my right turn signal to change lanes. At the same time a car came up behind me in the left lane and was tailgating me. As I began my lane change, my Tesla did a hard brake that slowed it down considerably and was not initiated by me. I had to accelerate hard to recover, and don’t know how the car behind me didn’t rear end me. There were no cars close ahead of me in any of the lanes. There was no warning displayed or sounded by my car. This vehicle had done the same thing more than once in the days prior to this incident, but in less dangerous situations and in the daytime. The car has not been seen by any service center, but I will be reporting the malfunction to Tesla. The car is new and had been on the road 12 days when this incident occurred.

Dec 26, 2023

I am writing to express my serious concerns regarding the safety of my Tesla vehicle following the latest software update 2023.44.30 after I learned that the changes imposed were after the campaign #23V-838. Prior to these alterations, I felt that my vehicle was safer, and the recent modifications have raised apprehensions about its overall safety performance. I have noticed that since the recent update, the frequency of beeping noises while driving and engaging auto pilot (the free built-in adaptive cruise control) has significantly increased during routine tasks such as adjusting the volume, changing music, or even turning the heat on or off. This heightened beeping is not only distracting but also induces stress and anxiety, creating an unnerving driving experience. It is my belief that the increased frequency of these beeping sounds may contribute to a less safe driving environment. I urge you to thoroughly investigate the impact of these audible alerts on driver concentration and overall safety. Your attention to both the safety features and the auditory aspects of these changes is crucial. I appreciate your prompt consideration and investigation into these issues for the well-being of Tesla vehicle owners. Sincerely,

Dec 26, 2023

I am reporting a false/phantom Tesla forward collision warning took place on Dec 13, 2023 at midday at 12:22 PM ET, clear road conditions with no rain, snow or ice, clear visibility without any fog, while I was driving on Alder Woods Dr. at Fairfax, VA. Tesla's forward collision warning system issued a warning for a legally parked car on the street which didn't pose any safety threat. The system mistaken the parked car with a moving car on the road and issued a warning which caused a lot of anxiety and distraction on me and my passengers traveling with me in the car. I passed the parked car without any problem, so did many other drivers ahead and behind me. This incident clearly shows that Tesla's forward collision system is not accurate and it is creating a lot of problems.

Dec 25, 2023

Phantom breaking multiple times in one trip, car will break on empty road no obstruction or any reason for breaking almost caused an accident on highway

Dec 24, 2023

The vehicle’ Full Self driving control malfunctioned two times. This vehicle delivered to me on Aug 31, 2023. The recent full self driving malfunctioned on Dec, 16th, 2023. The vehicle was on self driving mode and about to get into a near fatal crash. I had immediately intervened and avoided the crash. This caused damaged to front passenger side tire and wheel apart from mental trauma to myself and for my family . I contacted Tesla asap and informed about the incident. Tesla responded back two days after and asked me to pay for tire and wheel replacement which caused by Tesla’s fault. Earlier, for the same kind of incident, i visited Tesla’s service center so that they can fix the faulty full self drive system. The Tesla service center kept my vehicle for ten days and took no action to fix the issues.

Dec 24, 2023

The vehicle’ Full Self driving control malfunctioned two times. This vehicle delivered to me on Aug 31, 2023. The recent full self driving malfunctioned on Dec, 16th, 2023. The vehicle was on self driving mode and about to get into a near fatal crash. I had immediately intervened and avoided the crash. This caused damaged to front passenger side tire and wheel apart from mental trauma to myself and for my family . I contacted Tesla asap and informed about the incident. Tesla responded back two days after and asked me to pay for tire and wheel replacement which caused by Tesla’s fault. Earlier, for the same kind of incident, i visited Tesla’s service center so that they can fix the faulty full self drive system. The Tesla service center kept my vehicle for ten days and took no action to fix the issues.

Dec 24, 2023

The vehicle’ Full Self driving control malfunctioned two times. This vehicle delivered to me on Aug 31, 2023. The recent full self driving malfunctioned on Dec, 16th, 2023. The vehicle was on self driving mode and about to get into a near fatal crash. I had immediately intervened and avoided the crash. This caused damaged to front passenger side tire and wheel apart from mental trauma to myself and for my family . I contacted Tesla asap and informed about the incident. Tesla responded back two days after and asked me to pay for tire and wheel replacement which caused by Tesla’s fault. Earlier, for the same kind of incident, i visited Tesla’s service center so that they can fix the faulty full self drive system. The Tesla service center kept my vehicle for ten days and took no action to fix the issues.

Dec 21, 2023

Received the new OTA recall update. The driver monitoring is now too sensitive and I cannot check the cross traffic when approaching intersections without receiving alerts to pay attention to the road. The car then requires me to apply varying amounts of turning force to the steering wheel, which sometimes can cause accidental disengagement, which also disengages TACC and auto braking. This is dangerous.

Dec 20, 2023

Tesla software updates aren't transparent on the changes to the cars behavior they will cause. They hide behind the vague terms "minor fixes" with no way to find out what that means. They are changing how the adaptive cruise control and lane keep assist feature work without specifying it. The only way to find out if something changed is to re-read the whole manual every time there is an update and look for changes. The erratic behaviors these updates are causing are mostly unpredictable braking. The unpredictable braking would be predictable if it were disclosed what the updates are actually doing. I believe they are slowly moving enhanced autopilot features to regular auto pilot without disclosing it. The car will now early and aggressively slow down before a turn if navigation is turned on. Also it will randomly slow down if traffic in the other lane is going slower than the speed limit. There is one thing my car hasn't done before that isn't disclosed in the manual. When driving past semis on the interstate the autopilot feature will cause the car to nearly drive on the road line opposite of the semi. Their unwillingness to have full transparency of what the updates are doing is making the cars unsafe an will cause an accident in my opinion. There have been several updates that have been especially bad about adding new functionality without disclosing it.

Dec 20, 2023

Upon use and observation, the latest recall OTA update has caused the opposite effect that NHTSA was attempting to address. By making this update, it has caused the autopilot/lane keeping feature too easy to disengage with the steering wheel weight based presence notification/reminder. This can lead to an mis-input by the driver, causing an accident or collision. Please work to ensure that this is addressed or taken back for further evaluation

Dec 19, 2023

to [XXX] , bcc: [XXX] Sun, Nov 26, 6:33 PM [XXX] , I'm writing to you since I can't find any other Tesla email address that might help me. Please forward this email to the appropriate person if you can't help me, but copy me on any email forwarding. Recently, I just completed a long, 4 week driving trip to California and back to Durango, CO in my new Tesla Model Y during which I used FSD, which I purchased in September 2023. During this trip, about 5-6 times my 15" screen showed a pair of RED HANDS and warned me to keep my hand on the steering wheel, EVEN THOUGH MY HANDS WERE ON THE WHEEL. On one occasion in UTAH, while on a 2 lane, newly paved section of road without striping, the RED HANDS warning displayed and FSD dropped out, but this time, it displayed that since I didn't have my hand on the wheel (BUT MY HANDS WERE ON THE WHEEL) that it reduced my limit of 5 warning by 1 to only 4 remaining warnings, before FSD would never again work on my model Y. Since my FSD is beta software, I consider these inappropriate RED HANDS to be a serious bug that needs to be fixed. I also want my Tesla model Y to have the full 5 appropriate warning limit restored to 5. I want someone from Tesla to look into this safety issue and contact me how Tesla is going to correct it and restore my warning limit to 5. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 19, 2023

While using adaptive cruise, Tesla requires that the beta automatic windshield wiper function be enabled. When this function is active, the windshield can quickly become smeared due to false positive detections, or even during accurate moisture detection though the driver’s vision is not impaired enough to warrant wiper usage. The driver has no ability to disable this feature in favor of their own judgment for determining when the windshield should be safely cleared. Even having put only 7000 miles on my 2023 Tesla Model Y, I have been in multiple situations where the wipers turn on unexpectedly and smear the windshield. Situations which are especially dangerous are when driving directly into sunlight, and in cold weather conditions when the wipers smear freezing moisture in my field of view. When these dangerous situations occur, my view of the roadway and surrounding vehicles is impaired for a few seconds while I manually activate the windshield fluid cleaning system. I have raised this issue with Tesla‘s service department twice and both times have been told there is no way to disable the automatic windshield wiper function while using adaptive cruise control, and that their developers are both aware of and working on the problem.

Dec 19, 2023

Tesla model y, suddenly applied emergency brake bringing the car speed from 70 down to 50 suddenly, when FSD was enabled while traveling on I35. This happened at least 4 times and all 4 times there was a truck next to model y. This is really dangerous and as there is no one behind me in my lane, no accidents occurred.

Dec 19, 2023

Tesla model y, suddenly applied emergency brake bringing the car speed from 70 down to 50 suddenly, when FSD was enabled while traveling on I35. This happened at least 4 times and all 4 times there was a truck next to model y. This is really dangerous and as there is no one behind me in my lane, no accidents occurred.

Dec 18, 2023

The vehicle applied the brake without any warning. The road was clear with no other vehicles ahead and behind at the time. The speed at the time of the incident was 78 miles/hour.

Dec 18, 2023

UNKWOWN: ASSESSMENT: Date of Event 19 December 2022 Upon taking delivery from Tesla for 2023 Model Y vehicle with the above or contained VIN, driver experiences a series of events that result from a autosteer activation. Approximately seven (7) calendar days after receiving the vehicle a FDU (Front Drive Unit) was replaced. At approximately another twenty-one (21) calendar days after the FDU was replaced while activating active cruise control and or autosteer the vehicle unexpectedly aggressively accelerated (UAA) to unknown speed that was not observed by the driver. It was later found out by the drive through scheduling a service appointment that a series of settings and unknown factors may have caused the incident. This incident was video recorded as a result of a traffic stop conducted by a local sheriff's office. This event contained several other incidents before vehicle was stopped including UAA, collision avoidance (oncoming traffic), vehicle brake lockup, and unresponsive controls.

Dec 15, 2023

The problem here is the cruise control or autopilot. It first appeared when I bought the car. It continues to appear when driving on cruise control or autopilot. The car brakes harsh or suddenly stops. No messages or warning. Sometimes when driving under a ramp or sometimes when nothing is there it stops. I went to the Tesla shop many time and they can’t find any issue. I can’t drive using the auto pilot or cruise control. It’s not safe and my passengers. The other issue is the wipers start working when no rain but when you have auto or autopilot on. Please fix this issue. It has become a problem for me. I have taken it many times to the shop and they can’t find issue. No messages or warning. Another issue occurred two weeks. It’s regarding TPMS. A warning sign appeared on the dash state faulty. I took it to the shop 4x and they’ve tried to fix it but it continues to show up. The tech repaired tpsi, warning goes away but after some driving it comes up as right passenger side issue. I rotated the tires from left to right and vice versa. Same issue on the right side.

Dec 14, 2023

This has only happened in our 2023 model Y. We also own a 2016 & 2017 Model X and we never had the car applied the brakes while in auto pilot and nothing is in front of the car for at least a mile. We are worry about being rear ended because of the sudden braking to a almost stop. We have reported to tesla numerous times and nothing has corrected it so we try to not use that feature when we see cars coming up behind us. We only us it on road trips in open spaces with little traffic. I believe the reason for this problem is the removal 9f the sensors fe9m the front bumper. As I have stated we never had this problem with our other two cars and they have sensors. This Model Y only relies on the camera which might see glare as some in front of it since it can't see. Tesla knows this is a problem, so they are looking at installing a radar system in the bumper but aren't looking at retro fitting the Models they decided to not install sensors in the bumper. All the other early Models with sensors don't have this problem to my knowledge. This a safety issue that needs to be corrected before people start dying from rear end collision that could have been prevented.

Dec 12, 2023

Driving 75 MPH on the interstate with cruise control activated. Brakes slammed unexpectedly with no reason or warning. Had there been anyone behind me it would have caused serious accident.

Dec 10, 2023

I was driving on the freeway on cruise control. As I was manuvering a slight curve in the road, there was a car in the lane to my right. All of a sudden my Tesla just started stopping almost violently. Luckily no one was behind me. It was the third time this has happened. Scary. No warning or anything.

Dec 10, 2023

I was driving eastbound on interstate 8 with adaptive cruise control engaged and my Tesla suddenly stoppeg in the freeway. No one was behind me but it was frightening. 0930 hours

Dec 7, 2023

Since we’ve purchased this vehicle we have had several phantom braking incidents while using cruise control (NOT full self driving). There is NO way to report this to Tesla that we have found. So we have decided to report this directly to the NHTSA. We would be happy to provide additional details.

Dec 6, 2023

During our road trip from northern Virginia to Norman, Oklahoma, between 18-29 November 2023, the issue called "Phantom braking" -- in which the Tesla Model Y suddenly and inexplicably engages the brake during a highway driving -- occurred to us four times.

Dec 6, 2023

During our road trip from northern Virginia to Norman, Oklahoma, between 18-29 November 2023, the issue called "Phantom braking" -- in which the Tesla Model Y suddenly and inexplicably engages the brake during a highway driving -- occurred to us four times.

Dec 6, 2023

Intermittent sudden braking for no reason when driving with the cruise on during highway driving.

Dec 5, 2023

Traveling on an interstate highway when the car suddenly decelerated. Cruise control was on at the time. sudden deceleration with cars following made it quite dangerous. We could have been struck from behind. this happened two times on the same trip.

Dec 5, 2023

Traveling on an interstate highway when the car suddenly decelerated. Cruise control was on at the time. sudden deceleration with cars following made it quite dangerous. We could have been struck from behind. this happened two times on the same trip.

Dec 5, 2023

I have had multiple phantom breaking on the highway in when use Autopilot in my 2023 Telsa model Y. I scared of using the Autopilot now cause of an accident on the highway.

Dec 2, 2023

Since purchasing my 2023 Tesla model Y in May, I have intermittently experienced highway phantom braking when either in self-driving mode or just using the cruise control. I would estimate it happens once a month. Just recently it happened 2 days in a row, at night and during the day. The experience is very scary because when the brakes slam on at 70 mph, I'm afraid I will get rear-ended. I have a dashcam video of one of the occurrences this week, it's an MP4 video file.

Dec 2, 2023

Since purchasing my 2023 Tesla model Y in May, I have intermittently experienced highway phantom braking when either in self-driving mode or just using the cruise control. I would estimate it happens once a month. Just recently it happened 2 days in a row, at night and during the day. The experience is very scary because when the brakes slam on at 70 mph, I'm afraid I will get rear-ended. I have a dashcam video of one of the occurrences this week, it's an MP4 video file.

Nov 29, 2023

These are observations over the past couple of months that I have owned the car. They have been consistently observed and have occurred at speed between 35-70 mph. There are four main issues I’m having with my tesla. 1) I cannot use cruise control because it requires automatic windshield wipers. The automatic windshield wipers cannot sense when it’s raining and just turns on randomly when it’s not raining. 2). The car breaks on its own randomly on both the highway and city streets. I have almost been rear ended several times because of this. 3) the car thought another car was coming in my lane on interstate 95 and violently switched lanes without warning causing me to oversteer and almost wreck. I had my family in the car with me and it was terrifying. 4). The two times I used full self driving the car actually accelerated to make it through a yellow light. I know these are all beta features of the car but in my opinion they are all dangerous to use on the roads and should be disabled until they are ready for prime time

Nov 26, 2023

False and phantom forward collision warning took place on Nov 25 2023, at 5:42 pm on Alder Woods Dr. The road conditions are clear visibility with no fog, rain, or snow/ice. Legally parked car on the side of the road is mistaken by a moving car in the middle of the road.

Nov 26, 2023

My car randomly brakes while using autopilot/cruise control on the highway. It will brake and move the car toward one side of the line. This happens sometimes every 20 minutes on a roadtrip. On one occasion, it threw the car to the far left side of the line and then reacted to the on the left. It threw the car back to the right side of the lane, near the car on the right side. There were cars on either side of me and neither were coming into my lane.

Nov 26, 2023

My car randomly brakes while using autopilot/cruise control on the highway. It will brake and move the car toward one side of the line. This happens sometimes every 20 minutes on a roadtrip. On one occasion, it threw the car to the far left side of the line and then reacted to the on the left. It threw the car back to the right side of the lane, near the car on the right side. There were cars on either side of me and neither were coming into my lane.

Nov 26, 2023

My car randomly brakes while using autopilot/cruise control on the highway. It will brake and move the car toward one side of the line. This happens sometimes every 20 minutes on a roadtrip. On one occasion, it threw the car to the far left side of the line and then reacted to the on the left. It threw the car back to the right side of the lane, near the car on the right side. There were cars on either side of me and neither were coming into my lane.

Nov 24, 2023

Following false and phantom forward collision warning took place on Nov 15, 2023 twice on I-66W at Fairfax, VA during the afternoon with clear road conditions without any rain, or snow on slowed down traffic: 1. 2:38 pm on I-66W 2. 2:42 pm on I-66W (same trip as above) I filed bug reports with the car, and rescheduled a service appointment with Tesla's Service Center, with no resolution from the car manufacturer.

Nov 23, 2023

Phantom braking occurred while traveling eastbound from Austin to Houston on US 290. Vehicle was traveling 76mph and slowed to quickly to 55 mph for no reason. There was a highway overpass about 75 yards away which may have triggered it, but no vehicles around us. Scared my wife and kids!!!

Nov 23, 2023

I was driving north on I-5 in Northern California when the car braked twice for no apparent reason. I was using the traffic aware cruise control. The first time the car was on a slight curve to the left and there was traffic in the right lane. About two hours later I was on a straightaway with no nearby traffic.

Nov 22, 2023 Crash

The contact owns a 2023 Tesla Model Y. The contact stated that while his grand-son was driving 40 MPH with his friend in the front passenger's seat, he depressed the brake pedal as he was approaching a stopped-occupied vehicle. A light indicating that the brakes were engaged illuminated, but the vehicle failed to respond. Additionally, the automatic emergency braking system failed to engage, and the vehicle crashed into the rear of the vehicle in front of him. The air bags deployed. The contact's grandson and his friend were able to exit the vehicle. The vehicle then turned off and locked, which rendered the vehicle unnoticeable by oncoming drivers. Another driver who noticed the incident parked behind the vehicle and activated the hazard lights to prevent other drivers from crashing into the vehicle. The contact's grand-son sustained a burn on the right hand from the driver's side airbag deployment. The friend and the other driver did not sustain any injuries. A police report was filed. The contact's grand-son received first aid assistance from the ambulance. The vehicle was towed to a Tesla collision center, which denied assistance. The vehicle was then towed to a Collision center that was certified to work on Tesla vehicles. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 8,000.

Mileage: 8,000

Nov 19, 2023 Crash

I was driving in my Tesla Model Y to my sister's house. I went to park, stopping with the car facing the garage. Then, it suddenly accelerated and sped through the closed garage door. It slammed through the door, hit the walls, damaged the house and staircase and then finally stopped. It was so fast that I felt like it happened in a fraction of a second. like sitting in race car or ride I reported the incident to tesla on November 8th, the day this happened, and was asked to send pictures. I was told someone would contact me within a week, but I still haven't heard back from anyone. Currently, the vehicle is at a Tesla authorized collision center, and no one has looked at the reported issue. Collision center sent estimates for the repair

Nov 19, 2023 Crash

I was driving in my Tesla Model Y to my sister's house. I went to park, stopping with the car facing the garage. Then, it suddenly accelerated and sped through the closed garage door. It slammed through the door, hit the walls, damaged the house and staircase and then finally stopped. It was so fast that I felt like it happened in a fraction of a second. like sitting in race car or ride I reported the incident to tesla on November 8th, the day this happened, and was asked to send pictures. I was told someone would contact me within a week, but I still haven't heard back from anyone. Currently, the vehicle is at a Tesla authorized collision center, and no one has looked at the reported issue. Collision center sent estimates for the repair

Nov 17, 2023

On October 24, between 8:45 and 9:05 am, I was traveling on the highway with cruise control on and the car suddenly braked going from 75 to 30 rapidly. It was only me pressing the accelerator that kept it from coming to a complete stop. Fortunately, there was no one close behind. There wasn’t any traffic around me. I was passing an exit. I reported this to Tesla and they remotely investigated but said that the related cruise software and hardware was operating normally. This is extremely dangerous! I’ve checked Tesla forums and this is a known problem that they don’t seem willing to address.

Nov 16, 2023

On September 23rd our vehicles cruise control stopped working. We submitted a service request to Tesla and they scheduled a service appt for October 16th. They later cancelled this appt saying that it is a known firmware issue that would be corrected in a future, undetermined, firmware update. On November 16th we took the car to a Tesla service center and they confirmed it is a firmware issue, but could not correct it. We have now been without the adaptive cruise control function on our car for over 2 months with no idea when or if this problem will be fixed.

Nov 13, 2023

Tesla Model Y delivered six weeks ago, I engaged the "Auto Pilot" for the first time on my morning commute and it worked well for a few moments. Suddenly and without warning the vehicle applied full braking force from highway speed, so hard that it glazed the rotors. This happened on EB I-10 JWO I-15, an extremely busy interchange. With possibly divine intervention I was able to retake control of the vehicle, shut down the Auto Pilot and I swiftly returned the vehicle to speed, needing only a restroom on an emergency basis. Relevant factors could include low incident angle of the sun at dawn and being in a construction zone with lane markers not thoroughly scrubbed off.

Nov 10, 2023

When we use the traffic aware, cruise control, we experience, automatic braking, even though there is nothing in front of the car. It’s not clear what triggers, the automatic braking. But it could be a slight elevation change or visual detection of a bridge abutment. We feel that it is a hazard because the car can rapidly deaccelerate when you were traveling at speeds of 60-70 mph. This has happened to us numerous times since we purchased the car.

Nov 10, 2023

While using cruise control on a recent road trip, the car braked suddenly for no apparent reason. This happened 7 times over a time frame of 11 days of driving. Each time it occured while traveling on a freeway (2 lanes each direction), large median, very light to no traffic, during the day, the car slammed on the brakes, without warning while traveling the speed limit (up to 75 mph). The first time it occured, I almost came to a stop before recovering and accelerating to normal speed. This happened on Oct 15. The second time it happened, was on Oct 16. After the 2nd time, I would not use cruise control unless there was no other traffic. There were four times of phantom braking on Oct 30 alone. I have not yet submitted a service request to the manufacturer.

Nov 9, 2023

Tesla's forward collision warning issued a false warning, bright daylight afternoon conditions at a no traffic road, no cars parked on the side of the road, very slow traffic (10mph), no car within 100ft, the incident took place: 1. 4:09 PM ET clear conditions, no rain, snow etc 2. Franklin Farm Road in Fairfax, VA 3. Very slow traffic 10mph 4. No cars in front for 100ft

Nov 9, 2023

I read this news today and something very similar has happened to me on autopilot. https://www.sfchronicle.com/bayarea/article/tesla-crash-santa-clara-18365723.php The car suddenly speeds swerves to the right. Since I was alert I was able to pull it out of autopilot and assume control.

Nov 9, 2023

Tesla's false warning incident took place in the following conditions 1. on Nov 9, 2023 7:55 AM ET 2. VA-286N Fairfax County Pkwy 3. very favorable driving conditions, sunny 48F, no ice, snow, or fog 4. at 30mph gave a false forward collision

Nov 6, 2023

I was driving on the freeway at approximately 67 MPH using the advanced cruise control. There was no car immediately in front of me or directly beside me. All of a sudden, the car decelerated quickly, as if it slammed on the brakes. I was able to react quickly and override the deceleration, but had there been a car directly behind me, I very likely would have been rear-ended. It all happened so fast that I didn't stop to get all of the detail, but I'm guessing I dropped down to about 50 mph before being able to respond and override the breaking. It was terrifying, as I didn't know if I could override it at first. I later read other complaints about "phantom breaking" and realized there is a pervasive problem with the Tesla.

Nov 3, 2023

I was driving my 2023 Tesla Model Y northbound on Interstate 69 in Indiana near the 219 mile marker. The time was around 9:30 P.M. My speed was approximately 70 MPH. I was using what Tesla calls "Traffic-Aware Cruise Control". All of a sudden and with warning, my vehicle braked extremely hard, slowing me down very fast. Luckily no one was behind me. I had no idea what was happening and looked all around for danger. After a few seconds, I accelerated and continued on. This phantom braking is very concerning to me. Had someone been behind me a horrible crash would have occurred.

Nov 3, 2023

I was driving my 2023 Tesla Model Y northbound on Interstate 69 in Indiana near the 219 mile marker. The time was around 9:30 P.M. My speed was approximately 70 MPH. I was using what Tesla calls "Traffic-Aware Cruise Control". All of a sudden and with warning, my vehicle braked extremely hard, slowing me down very fast. Luckily no one was behind me. I had no idea what was happening and looked all around for danger. After a few seconds, I accelerated and continued on. This phantom braking is very concerning to me. Had someone been behind me a horrible crash would have occurred.

Nov 3, 2023

My Tesla Model Y has been braking while on autopilot out of nowhere and very, very hard. I have noticed this has been happening more when I am next to a semi truck or other large vehicle where the tesla will for whatever reason slam on the brakes even though there is no vehicle or objects in front of me and there is not a vehicle merging. This is a major safety issue and can lead to a loss of property and worst of all, life. Please do a recall on these vehicles and make Tesla fix these issues before it leads to further accidents and injuries/deaths. Thank you.

Nov 2, 2023

We have owned this car for a week and we have experienced unwarranted automatic breaking and rapid deceleration 1or 2 times on 5 out of the 7 days of driving. We are now considering returning the car due to overall safety concerns.

Nov 2, 2023

We have owned this car for a week and we have experienced unwarranted automatic breaking and rapid deceleration 1or 2 times on 5 out of the 7 days of driving. We are now considering returning the car due to overall safety concerns.

Oct 31, 2023

While traveling on an open highway with no obstructions, the vehicle applied the brakes very hard causing all passengers to slide forward in their seats activating the seat belt locks. All cargo became airborne and flew forward. Had a car been following, it is highly likely that we would have been rear ended.

Oct 31, 2023

While traveling on an open highway with no obstructions, the vehicle applied the brakes very hard causing all passengers to slide forward in their seats activating the seat belt locks. All cargo became airborne and flew forward. Had a car been following, it is highly likely that we would have been rear ended.

Oct 31, 2023

Consistent to the point that it can be predictable- Phantom braking along Virginia I-66 eastbound; everytime exactly after passing the gantry near exit 44.

Oct 30, 2023

Tesla forward collision system activated inaccurately twice consecutively at very low speed: on October 28, 2023 at 1:09PM ET on US-50 E. 1. Traveling on the left lane US-50 E at 1:09pm, for a slowed done traffic, around 10mph Tesla issued a false forward collision for the car traveling ahead of me with plenty of space between cars. 2. Right after this incident, Tesla falsely had another false forward collision warning issued on US-50 E at 1:09 pm for the same conditions that I described above (very slow traffic 10mph, left lane, for the same car, plenty of space between cars) In both of these incidents due to Tesla's false forward collision warning a great deal of confusion, and distraction is created by the very same system which is supposed to protect drivers and its passengers.

Oct 26, 2023

One month latest Tesla Model-Y owner. Tried all means in last 3 days to submit several concerns, but tesla had made it impossible to file written complains. 1. Automatic Emergency braking was applied with kids in back eat to school on an internal 35mph road in broad day light with a solid cement divider in left and no vehicle around anywhere. Everyone was hurt someway or other due to this phantom braking and would have been much worse on highway as there are many trucks on this side. Seems accelerator was also not working for few seconds. A software fliker is seen, seconds before this, in video. Not sure a hack, bug or intentional. Major safety issue, have video from dashcam. 2. The FSD is not ready, whatever Tesla says, it doesn’t care about road condition, speed or other surroundings. Drives like aggressive kid who just learned driving & doesn’t care about anyone or anything. Thats the reason have stopped using it. 3.The automatic lane departure assistance is very dangerous at the as it takes control of vehicle and tries to move away from lane as soon as you are around the border, without considering speed, other vehicles in side lanes, road condition or road hazards and due to this, several time it happened like tug of war, where other vehicles were too close like a truck in there lane left & right, hence was trying to be on edge of lane and this system was yanking to go away from line, causing shaking & was about to hit other vehicles. This may have caused accidents, had to turn this off as well. 4. The estimated range is so wrong and off my 70-100 miles and this could cause safety issues for family in night or cold getting stuck or anxiety that can cause emotional trauma and safety issues. 5. Other small stuff- Wiper turn on without rain or water, sentry mode don't work if charge is below 65 miles, which could be a security risk, fandom door open notification, bluetooth issue, car don't unlock, costly super charger etc. Sorry but had no other way.

Oct 26, 2023

One month latest Tesla Model-Y owner. Tried all means in last 3 days to submit several concerns, but tesla had made it impossible to file written complains. 1. Automatic Emergency braking was applied with kids in back eat to school on an internal 35mph road in broad day light with a solid cement divider in left and no vehicle around anywhere. Everyone was hurt someway or other due to this phantom braking and would have been much worse on highway as there are many trucks on this side. Seems accelerator was also not working for few seconds. A software fliker is seen, seconds before this, in video. Not sure a hack, bug or intentional. Major safety issue, have video from dashcam. 2. The FSD is not ready, whatever Tesla says, it doesn’t care about road condition, speed or other surroundings. Drives like aggressive kid who just learned driving & doesn’t care about anyone or anything. Thats the reason have stopped using it. 3.The automatic lane departure assistance is very dangerous at the as it takes control of vehicle and tries to move away from lane as soon as you are around the border, without considering speed, other vehicles in side lanes, road condition or road hazards and due to this, several time it happened like tug of war, where other vehicles were too close like a truck in there lane left & right, hence was trying to be on edge of lane and this system was yanking to go away from line, causing shaking & was about to hit other vehicles. This may have caused accidents, had to turn this off as well. 4. The estimated range is so wrong and off my 70-100 miles and this could cause safety issues for family in night or cold getting stuck or anxiety that can cause emotional trauma and safety issues. 5. Other small stuff- Wiper turn on without rain or water, sentry mode don't work if charge is below 65 miles, which could be a security risk, fandom door open notification, bluetooth issue, car don't unlock, costly super charger etc. Sorry but had no other way.

Oct 25, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while his wife was driving 70 MPH with the Forward Collision Avoidance Adaptive Cruise Control engaged, the vehicle experienced phantom braking. The contact stated that there was no vehicle or objects in front of the vehicle at the time of the failure. Additionally, the Self-Driving mode was not engaged during the failure. The contact stated that the failure had been recurring while driving. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 3,000.

Mileage: 3,000

Oct 25, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while his wife was driving 70 MPH with the Forward Collision Avoidance Adaptive Cruise Control engaged, the vehicle experienced phantom braking. The contact stated that there was no vehicle or objects in front of the vehicle at the time of the failure. Additionally, the Self-Driving mode was not engaged during the failure. The contact stated that the failure had been recurring while driving. The manufacturer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 3,000.

Mileage: 3,000

Oct 25, 2023

I was driving from Austin to Houston on 5-Sep-2023 when the car stop from 70MPH to zero w/no reason and nothing in front of us; this phantom stop event is real - my daughter and wife were very scared and made me not use the adaptative cruise control for the rest of the trip. I don't have paid for FSD, I was very upset because was the start of the trip and I did not use the car for 2+ hours trip since

Oct 25, 2023

I was driving from Austin to Houston on 5-Sep-2023 when the car stop from 70MPH to zero w/no reason and nothing in front of us; this phantom stop event is real - my daughter and wife were very scared and made me not use the adaptative cruise control for the rest of the trip. I don't have paid for FSD, I was very upset because was the start of the trip and I did not use the car for 2+ hours trip since

Oct 24, 2023

On multiple occasions while utilizing the Autopilot system it will suddenly break with no objects in front of the car. On each occasion it was on the highway with no cars in front of the vehicle. The car would suddenly decelerate at full regenerative force with no cause and with many cars behind me, potentially leading to a crash or causing the vehicle to lose control. No messages or alerts appeared on the driver display. No automatic emergency break warning was actuated.

Oct 24, 2023

On multiple occasions while utilizing the Autopilot system it will suddenly break with no objects in front of the car. On each occasion it was on the highway with no cars in front of the vehicle. The car would suddenly decelerate at full regenerative force with no cause and with many cars behind me, potentially leading to a crash or causing the vehicle to lose control. No messages or alerts appeared on the driver display. No automatic emergency break warning was actuated.

Oct 24, 2023

My husband and I were driving from Cincinnati Ohio to Harrisburg, PA on Monday, Oct 16, 2023 on the highway (turnpike). At least four times the car tried to kill us by starting to slam to a stop ON THE HIGHWAY when using cruise control. Fortunately each time there were no cars immediately behind us or we would have had a major accident. We stopped and called Tesla in Mechanicsburg who consulted with someone on another line. We had both hands on the steering wheel and were doing everything correctly. They concluded that it was either the car sensing we were driving near mountains, or around curves. it happened once with a mild curve but the other times the road was straight. There was a small drizzle of rain (they said it could be rain) or they also said it could be sun. At this point I said "this is ridiculous as how can we drive this car to Florida (in the sun) if this might happen. Their conclusion: Take it off cruise control. We did and continued home but it is ridiculous that we cannot use the cruise control for fear of it happening again! And they said risks include mountains, rain, sun and curves in road. These conditions are the conditions almost everyday for most people in Pennsylvania! If there had been a truck behind us or a car, we would be dead.

Oct 23, 2023

Phantom braking happening regularly when auto driving cruise enabled on highways w no oncoming traffic.

Oct 23, 2023

We enabled Tesla Auto-pilot on the highway. We were driving in the middle lane and there was a truck on the left of us and another vehicle on the right. The truck on the left moved a little towards us but stayed in its lane. The autopilot suddenly turned sharply left. But since there was a car there, it suddenly turned right towards the truck. At this point, I hit the brakes and disabled the auto-pilot. We have not used it since then.

Oct 17, 2023

Car was on TACC. It was early evening so the sun was making a lot of shadows on the road from trees. Car kept repeatedly slamming on the brakes approaching each tree shadow. The road was absolutely clear of any real hazard. Almost caused car behind me to collide into the back of me, and then they passed me while honking and very angry. I can't blame them.

Oct 17, 2023

When on autopilot mode with traffic aware cruise control (TACC), the Tesla model Y car gets unexpected unpredictable random sudden slowing down with braking causing panic, inability to react, unsafe for the following car the rear. Appears to have unexpected unnecessary phantom braking unsafe for driver, passengers and the rear following car.

Oct 16, 2023

I had 3 incidences where my Tesla braked hard while using basic cruise control. There was no car in front of me in all cases. One time there was a car to the side of ne. The incidences happened on October 15, 2023 while driving on I-15 and I-70 through Utah. It happened around 1 pm, in sunny weather. The car braked hard for now apparent reason, and this is very dangerous if a car was behind me. The passengers in the car became scared. I looked for settings to disable the automatic braking when using cruise control, but changing the various settings gs did not help. The random braking did not happen if cruise control was off. I had to stop using cruise control for fear of my safety. There should be a way to turn off auto-braking when using cruise control.

Oct 16, 2023

I had 3 incidences where my Tesla braked hard while using basic cruise control. There was no car in front of me in all cases. One time there was a car to the side of ne. The incidences happened on October 15, 2023 while driving on I-15 and I-70 through Utah. It happened around 1 pm, in sunny weather. The car braked hard for now apparent reason, and this is very dangerous if a car was behind me. The passengers in the car became scared. I looked for settings to disable the automatic braking when using cruise control, but changing the various settings gs did not help. The random braking did not happen if cruise control was off. I had to stop using cruise control for fear of my safety. There should be a way to turn off auto-braking when using cruise control.

Oct 15, 2023

Phantom breaking while on autopilot. The car slows down abruptly with no vehicles or obstacles ahead. This is a new issue that started after a recent update. Also since latest update Autopilot has became more sensitive(in a good way) to situations that do require speed reductions. But, the phantom breaking is scary and frustrating.

Oct 14, 2023 Crash

Two times in one week with two different drivers driving the same vehicle the vehicle experienced sudden unintended acceleration while parking. In the first incident this resulted in damage to the bumper into a wired fence which the vehicle did not alert but rather accelerated instead of applied regenerative breaking. Four days later the same incident happened with sudden unintended acceleration occurring while parking the car. When sending the car to Tesla for service due to the safety concern and damage this resulted in they said this was a user error which can’t be the case as this incident happened with two different drivers driving the same vehicle. When reading about this there have been numerous complaints which have shown that there is an electrical “ They show that the sudden unintended acceleration of Tesla cars may have been caused by negative voltage spikes that are logged as a fully depressed pedal, fooling both Tesla and the NHTSA investigators that there has been no hardware or software defect.”

Oct 11, 2023

I received this new car 11 days ago - it has none of its safety assist driving features and Tesla is not responding to my requests for assistance. I can't get a response to my requests for help. The clearly is absent of multiple points of functionality. Thank you

Oct 11, 2023

I received this new car 11 days ago - it has none of its safety assist driving features and Tesla is not responding to my requests for assistance. I can't get a response to my requests for help. The clearly is absent of multiple points of functionality. Thank you

Oct 10, 2023

Driving on Highway 46 in California at a speeds ranging from 65 to 75 mph in both adaptive cruise control and autopilot when the car suddenly braked abruptly for no reason. There wasno traffic or obstruction. This occurred several different times on this highway in both directions and on different days during daylight hours with both light and moderate traffic.

Oct 10, 2023

Driving on Highway 46 in California at a speeds ranging from 65 to 75 mph in both adaptive cruise control and autopilot when the car suddenly braked abruptly for no reason. There wasno traffic or obstruction. This occurred several different times on this highway in both directions and on different days during daylight hours with both light and moderate traffic.

Oct 7, 2023 Crash

On August 12, 2023, I went to the Plano TX Tesla Delivery Center to pick up my new TeslaY model as scheduled at about 11 am. CST . The vehicle had 3 miles on it. After taking a couple of rounds around the delivery center and becoming comfortable with the default settings, I started driving back home which was 9 miles away. While on the drive, I noticed that the screen was showing “calibration in progress”. When I reached home at around 11:40 am. CST, Tesla showed a total of 12 miles on it, and as the garage door opened, the screen showed STOP as it said the calibration finished. As instructed, I stopped moving the vehicle on seeing HOLD/STOP while entering the garage from the driveway. Suddenly, the car jerked forward forcefully, as if a magnet had attracted it inside with the pedal going down. The car went into the garage and hit the garage wall, damaging the common garage wall and the other side being the master bathroom (by damaging the cabinets, big wall mirror(s), counter top etc), and also damaged the front bumper of the car. I was shocked and terrified for a while. So immediately rushed to the center again and reported the incident at Plano Service Center, who created a ticket on the same day. They said that this case would be sent to the engineering team for review. on Sep 10th, I got a reply from Service saying they have reviewed the Engineering study for the vehicle and the results displayed show that the vehicle operated as intended due to the use of the accelerator pedal at the time of the incident. Also reported to Auto insurance who came and assessed the damage to the bumper which also rattles or squeaks. The service for collision is scheduled for Dec 7th 2023 by Tesla Collision Dallas center. What if the same happened on the main road or in the streets where I live where there are a lot of kids playing on the streets? When I think of it, I get scared and panicked and Thank God that it occurred at my residence without any outside incident

Oct 5, 2023

I was traveling on VA 286N/Fairfax County Pkwy, prepared to take a left turn to Franklin Farm Road at 7:54am on October 5, 2023. 1. Left arrow were green for a while 2. When it turned to orange and red, the car infront of me slowed down and stopped 3. This is when I had the false and faulty forward collision warning 4. I stopped without any problem

Oct 4, 2023

I had three false forward collision warnings on October 3, 2023 - all the false and faulty warning incidents took place on slowed down traffic for the car travelling infront of me: 1. US Route 50, From Fairfax to Arlington direction, at 8:21 AM 2. US Interstate 66, From Fairfax to Arlington direction, at 8:25 AM 3. US Route 50, From Arlington to Fairfax direction, at 2:25 PM Tesla doesn't any resolution for the problems that I shared above, I reported them in the form of an email, as bug reports and as a service request

Oct 4, 2023

This faulty and false forward collision warning incident took place on US Route 50 from Arlington to Fairfax direction, in slowed down traffic for a vehicle that is in front of me having plenty safe distance on September 27, 2023 at 2:27 PM. Notice that there is no hard breaking recorded by the car right after this incident.

Oct 4, 2023

False and faulty forward warning collision incident took place on July 5, 2023 at Alder Woods Drive. This happened for a legally parked card on the street, the system labeled the car moving car infront as opposed to a parked and stopped car on the side of the street near the curbside. As a result it issued a false and faulty warning.

Oct 3, 2023

4 times on our 300-mile trip on I-90, where it is a 4-lane divided highway, our Tesla braked unexpectantly (phantom braking) at highway speeds in excess of 65 mph. There were no warning bells or chimes - just violent unexpected braking for no apparent reason. There were no obstructions in the lanes ahead of us and no apparent reason for the sudden braking. Fortunately, there were no cars immediately behind us. But it was extremely unsettling to have the car unexpectedly brake.

Oct 2, 2023

Phantom Braking occurs regularly when operating on Adaptive Cruise Control/Auto Steer (Beta). The car slows down to a crawl or comes to a complete stop unexpectedly at high speed on a freeway. Lucking there was no vehicle in the vicinity. There is no warning or notification on the car screen about this. Simply slows down for no reason. I have heard of several class action law suits concerning this as well as numerous users posting similar concerns online. I have not contacted the manufacturer in this regard since they are very difficult to reach.

Oct 2, 2023

Phantom Braking occurs regularly when operating on Adaptive Cruise Control/Auto Steer (Beta). The car slows down to a crawl or comes to a complete stop unexpectedly at high speed on a freeway. Lucking there was no vehicle in the vicinity. There is no warning or notification on the car screen about this. Simply slows down for no reason. I have heard of several class action law suits concerning this as well as numerous users posting similar concerns online. I have not contacted the manufacturer in this regard since they are very difficult to reach.

Oct 2, 2023

On Friday, 9/29/23 at 2:24 pm, I was driving on the toll road (freeway) through the Chicago area. I was using my car’s adaptive cruise control. There was no car or other obstacle in front of me, and weather was clear. Abruptly, my car slammed on the brakes, causing an immediate deceleration. If a car had been behind me, I would have been rear-ended at freeway speed. This abrupt deceleration caused my head to snap back, leading to muscle soreness for the past couple days. I called Tesla shortly after, and the guy said he was able to determine there was something wrong with cruise control. He said if I chose to continue using cruise control for the remainder of my trip (Chicago to Minneapolis), I should be extremely careful. I scheduled a service appointment with Tesla, which they just cancelled because they said their remote diagnostics showed no problem with my car. They said the cruise control system is in Beta and therefore it can cause unexpected and unnecessary braking. This is a known issue for Tesla, many owners have complained both to Tesla and to NHTSA. I could have been seriously injured or killed if I had been rear ended at Chicago freeway speeds (i.e., fast).

Oct 1, 2023

While driving on the highway, I had set the cruise control to max 65 mph. After some time it suddenly set the cruise control to max 35 mph and suddenly reduces the speed even though all front vehicles were running around 65 mph. It was incredibly dangerous and the vehicle behind me was about to hit.

Sep 28, 2023 Crash

My wife pulled into our driveway at 5 mph. Suddenly our Tesla Y. Auto accelerated,before my wife could realize it ramped into our garage through the door and collided on the wall of our Laundry room and kitchen damaging Foundation of the laundry room.My wife was also injured badly. This incident has shaken my wife. We complained to Tesla and filed the complaint but they are not even following up. Please investigate this issue

Sep 27, 2023

Phantom Braking of vehicle when using either TACC or Autopilot on highways. Vehicle will suddenly slow down/apply brakes when traveling at highway speeds. Unsure why vehicle is doing this. Sometimes it looks like the vehicle thinks it see's a person in the highway? There are never any obstructions.

Sep 27, 2023

Phantom Braking of vehicle when using either TACC or Autopilot on highways. Vehicle will suddenly slow down/apply brakes when traveling at highway speeds. Unsure why vehicle is doing this. Sometimes it looks like the vehicle thinks it see's a person in the highway? There are never any obstructions.

Sep 23, 2023

While driving with autopilot/cruise control, the car started braking heavily with no obvious obstruction on the road. This happened 5 times over 2 days of long distance driving.

Sep 19, 2023

During the late afternoon of Saturday, Sep 9 on my way to Jackson, WY from Dallas, I was driving northwest on US Hwy 287 approximately between Vernon, TX and Clarendon, TX and experienced almost a dozen severe phantom braking incidents in the span of 1 hour. My windshield was clean, the weather was sunny and hot. The only thing I could see on the roadway was surface heat reflection/mirage (when the road surface gets hot and you see a mirror-like reflection). I did not experience this issue again until late afternoon on Friday, Sep 15 on US Hwy 87 between Raton, NM and Capulin, NM when I experienced 3 severe phantom braking incidents within a 10-minute timeframe. I recorded on video the 3rd incident and disengaged Autopilot/TACC for the remainder of the day. Video avail upon request.

Sep 18, 2023

Tesla Model Y Emergency Braking applied on a freeway while driving with Enhanced Auto Pilot putting me and my family at high risk when there was no emergency whatsoever. My lane and the lanes either side of me were free and there was no traffic.

Sep 18, 2023

Vehicle visualizations degrade over a few days following a firmware update and eventually show nothing on screen. Features such as auto wipers, traffic-aware cruise control, auto turn signals and blind spot indicators do not function. There is no warning to the driver in the car that these items are not working. While driving I am unaware if other safety features are not working (emergency braking for example). Manufacturer admits this is a firmware bug and has promised a repair multiple times. The service team has provided a temporary fix to manually reset the self driving computer each time this happens (approximately every 3 days) which requires a recalibration of the cameras rendering these features useless.

Sep 18, 2023

Vehicle visualizations degrade over a few days following a firmware update and eventually show nothing on screen. Features such as auto wipers, traffic-aware cruise control, auto turn signals and blind spot indicators do not function. There is no warning to the driver in the car that these items are not working. While driving I am unaware if other safety features are not working (emergency braking for example). Manufacturer admits this is a firmware bug and has promised a repair multiple times. The service team has provided a temporary fix to manually reset the self driving computer each time this happens (approximately every 3 days) which requires a recalibration of the cameras rendering these features useless.

Sep 14, 2023

Driving west on John McCain road (after turning off of I-26 S) in Colleyville, TX. Numerous times, with no oncoming traffic, no cross traffic and clear conditions / visibility PHANTOM BRAKING caused speed to drop (while on cruise control @ ~35 MPH) down to 18-19 MPH. There was NO REASON for it to brake / stop and there was a car behind me, which was forced to stop. I'm sure they thought I was crazy / brake checking them. Clearly the Tesla Adaptive Cruise / Front Sensors (uses only cameras on my model now I believe) caused the braking for now reason. This is a huge issue.

Sep 11, 2023

Brand new vehicle, the vehicle cameras do not seem to be conveying the correct information to the control systems resulting in all related safety features like forward collision, parking assist, lane departure, automatic wipers, adaptive cruise control, blind spot warning, green light chime, etc are not working. In the last few months these features have not been operational for more than a few days. This is a major safety flaw with this vehicle and the local dealer is unable or unwilling to help.

Sep 9, 2023 Crash

The incident occurred because the car in front of me made a sudden stop (there was a 3-car accident ahead of the car in front of me). In response to the sudden stop I hit the brakes hard on my car but my car failed to completely; it kept moving forward until I hit the car in front of me. I was not tailgating the car in front of me and had plenty of room to stop as I braked. Video recording from the Tesla showed the sufficient distance between my car and the car in front of me. I re-recorded using my phone, I can upload it for your review but the size is about 30MB and in .mov format

Sep 8, 2023

While on cruise control on US-93 North bound on between mile marker 116 and 110 ghost breaking occurs. Can cause an accident. It happened multiple times.

Sep 7, 2023

Our Tesla seems to be experiencing regular phantom braking events. We just had an event today while traveling on the freeway. Our Tesla unexpectedly applied the brakes without warning as if it was trying to avoid a collision. No objects were in sight. Our cruise control was active and we don’t have autopilot.

Sep 5, 2023

When accelerating to highway speed the automatic emergency braking (AES) erroneous engaged. The AES appeared to register a tie-down strap going from the center front of the model Y to the cargo on the roof as a pedestrian. This resulted in the car coming to a complete stop while merging onto the highway (decelerating from approx. 45 mph to a complete stop) which risked causing a rear end collision. The AES again erroneously engaged when puling to the side of the road. I disengaged the AES, but the pedestrian warning continued to light-up sporadically for the remainder of the trip at a range of speeds (although braking did not engage). Prior to the AES engaging there was no warning or alarm. There has been no inspection of the vehicle. A "bug report" is being filed with Tesla.

Sep 4, 2023

Abrupt, rapid, unannounced deceleration with no apparent cause. Has happened multiple times.

Sep 1, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while driving with the cruise control activated and set at 75 MPH, the vehicle experienced phantom braking. The contact depressed the accelerator pedal with excessive force for the vehicle to continue driving forward. The failure occurred approximately 5 times. There were no warning lights illuminated. The manufacturer was notified of the failure; however, the vehicle was not diagnosed or repaired. The approximate failure mileage was 4,000.

Mileage: 4,000

Sep 1, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while driving with the cruise control activated and set at 75 MPH, the vehicle experienced phantom braking. The contact depressed the accelerator pedal with excessive force for the vehicle to continue driving forward. The failure occurred approximately 5 times. There were no warning lights illuminated. The manufacturer was notified of the failure; however, the vehicle was not diagnosed or repaired. The approximate failure mileage was 4,000.

Mileage: 4,000

Aug 31, 2023 Crash

I was pulling up to a ticket machine in a parking garage. I had my foot on the accelerator and was using regenerative braking and was essentially stopped. I was short a few inches from the button to get the ticket so applied almost no pressure to the accelerator – more like a tap so I could go forward a few inches. The car went into full acceleration mode, broke through the ticket machine barrier and kept accelerating. As soon as I sensed going forward too fast, I took my foot off the accelerator and put it onto the brake. I did not feel any response from the brake. With my foot. I managed to steer away from a wall in front of the car but hit a parked car. The impact pushed that car into a second car and then that car pushed into a third car and the third car pushed into a fourth car. My car was totaled as well as three others. Fortunately, the impacted vehicles were unoccupied and there were no pedestrians. No warning beeps or emergency braking occurred. One of my passengers had minor injuries (3 fractured ribs). A police report was filed. Previously (3 or 4 weeks prior to crash) I had an incident in an above ground parking lot. I had pulled into a parking space, backed up to straighten out then was pulling forward towards the curb. I took my foot off the accelerator, but the car kept going very slowly instead of regeneratively braking as it had done before. I put my foot on the brake. It was unresponsive. I kept pressing and finally it engaged, and I was able to stop the car about five feet over the curb and into the grass.

Aug 31, 2023 Crash

I was pulling up to a ticket machine in a parking garage. I had my foot on the accelerator and was using regenerative braking and was essentially stopped. I was short a few inches from the button to get the ticket so applied almost no pressure to the accelerator – more like a tap so I could go forward a few inches. The car went into full acceleration mode, broke through the ticket machine barrier and kept accelerating. As soon as I sensed going forward too fast, I took my foot off the accelerator and put it onto the brake. I did not feel any response from the brake. With my foot. I managed to steer away from a wall in front of the car but hit a parked car. The impact pushed that car into a second car and then that car pushed into a third car and the third car pushed into a fourth car. My car was totaled as well as three others. Fortunately, the impacted vehicles were unoccupied and there were no pedestrians. No warning beeps or emergency braking occurred. One of my passengers had minor injuries (3 fractured ribs). A police report was filed. Previously (3 or 4 weeks prior to crash) I had an incident in an above ground parking lot. I had pulled into a parking space, backed up to straighten out then was pulling forward towards the curb. I took my foot off the accelerator, but the car kept going very slowly instead of regeneratively braking as it had done before. I put my foot on the brake. It was unresponsive. I kept pressing and finally it engaged, and I was able to stop the car about five feet over the curb and into the grass.

Aug 30, 2023

This is a report of a RECURRING problem commonly known as "phantom braking." When I take long trips in this vehicle at legal freeway speeds and with the Adaptive Cruise Control and Auto Steer (lane keeping) functions engaged, the vehicle will occasionally reduce speed suddenly and violently (emergency braking) even if there are no vehicles ahead and no visible hazards whatsoever. This occurs without warning and for no reason when cruising on open, straight interstate highways. In a typical 5-8 hour driving day on long trips, this will occur 1-2 times daily. If other vehicles were to be following closely behind, this would certainly cause a serious rear end collision or pile up. The vehicle gives no advance warning and no alarms sound. The car just brakes suddenly and violently scaring the bejesus out of my spouse. I have learned to step hard on the accelerator the moment this occurs which will partially offset the severe braking action so that any vehicles behind do not need to brake suddenly. I do wonder what the heck any drivers behind think when they see the Tesla suddenly brake hard then accelerate immediately back to speed. I worries me too that some aggressive driver behind might think I am doing this intentionally and get into a road rage incident with me. People have been shot and killed for less. I don't understand why this has not yet been addressed seriously by Tesla or NHTSA. This is a SERIOUS and dangerous defect! Thank you.

Aug 28, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while driving 70 MPH with Adaptive Cruise Control and Lane Keep Assist activated, the vehicle experienced phantom braking and decelerated to 50 MPH before releasing. The contact stated that he was overtaking an 18-wheeler at the time of the failure. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 450.

Mileage: 450

Aug 26, 2023

Forward Collision Warning (FCW) throws false positive alerts every time. The sudden false warning notification takes the attention of the driver away from road even though there is no reason for the driver to be alerted. This is a safety hazard as driver can make unnecessary mistake due to the false warning chime. FCW throws warning chime even when there is no vehicle ahead, or there is a vehicle coming in from the opposite lane or when the vehicle ahead takes a turn etc. Tesla insurance is also monetising a faulty beta version of FCW (released to all users) by penalising driver with false warnings in real time driving analysis and thus increasing insurance premiums.

Aug 24, 2023

Concern: The "Autopilot" system in my 2023 Tesla Model Y AWD LR has shown diminished performance, particularly in adaptive cruise control, compared to the 2018 Model 3 RWD Long Range. Account: I aim to notify NHTSA about a concerning "Autopilot" behavior in my 2023 Model Y AWD LR. I am comparing this to the performance of my previous 2018 Model 3 RWD Long Range, driven under similar conditions. Incidents: Near Accidents: During commutes, my Model Y AWD LR frequently doesn't slow timely. In some cases, I've had to override Autopilot and brake abruptly to avoid collisions by risking letting the car either fail to brake fully or slam on the brakes so hard. The car's sudden deceleration at the last moment is concerning as it is not only a dangerous scenario for myself and my occupants, but also other drivers behind me, who might also crash. Conditions: These instances took place during daylight with a spotless vehicle, ensuring no camera obstructions. Settings: I set the distance threshold between levels 4 and 5 and ensured the speed was no more than 10 mph above the speed limit. Lane Keeping: The lane-keeping function is efficient. However, adaptive cruise control's reliability is questionable. Sensor Absence: The 2023 Model Y lacks radar and USS (ultrasonic sensors). This could be affecting the performance drop I've noticed. Accidents: Due to these issues, I've narrowly missed three accidents just this week alone, endangering my safety and others. Conclusion & Request: While Autopilot should enhance safety, my experience with the 2023 Model Y AWD LR suggests otherwise. This unexpected performance dip, especially with supposed hardware upgrades, is alarming. I urge NHTSA to investigate this issue swiftly. Given the popularity of this model, many drivers could be at risk.

Aug 24, 2023

Concern: The "Autopilot" system in my 2023 Tesla Model Y AWD LR has shown diminished performance, particularly in adaptive cruise control, compared to the 2018 Model 3 RWD Long Range. Account: I aim to notify NHTSA about a concerning "Autopilot" behavior in my 2023 Model Y AWD LR. I am comparing this to the performance of my previous 2018 Model 3 RWD Long Range, driven under similar conditions. Incidents: Near Accidents: During commutes, my Model Y AWD LR frequently doesn't slow timely. In some cases, I've had to override Autopilot and brake abruptly to avoid collisions by risking letting the car either fail to brake fully or slam on the brakes so hard. The car's sudden deceleration at the last moment is concerning as it is not only a dangerous scenario for myself and my occupants, but also other drivers behind me, who might also crash. Conditions: These instances took place during daylight with a spotless vehicle, ensuring no camera obstructions. Settings: I set the distance threshold between levels 4 and 5 and ensured the speed was no more than 10 mph above the speed limit. Lane Keeping: The lane-keeping function is efficient. However, adaptive cruise control's reliability is questionable. Sensor Absence: The 2023 Model Y lacks radar and USS (ultrasonic sensors). This could be affecting the performance drop I've noticed. Accidents: Due to these issues, I've narrowly missed three accidents just this week alone, endangering my safety and others. Conclusion & Request: While Autopilot should enhance safety, my experience with the 2023 Model Y AWD LR suggests otherwise. This unexpected performance dip, especially with supposed hardware upgrades, is alarming. I urge NHTSA to investigate this issue swiftly. Given the popularity of this model, many drivers could be at risk.

Aug 23, 2023

Automatic emergency braking activated without any car in front. The car came to sudden stop. Acceleration was disabled.

Aug 18, 2023 Crash

I was trying to make right turn from Mcdonald's but suddenly, unintended acceleration, Tesla went into the intersection and hit the other side of car. - The emergency brake did not work and as a result of the accident , there was a severe damages in the front of the Tesla.

Aug 17, 2023

I was driving along Hwy 37/151 between San Antonio and Mission, Texas. The trip is long straight and flat highway. During the round trip, my Model Y had 5 episodes of phantom braking. Twice in auto-steer mode and thrice under regular cruise control. In each case there were no cars within meaningful proximity, and no debris or other obstruction that should trigger the brakes. In every case the car was running at 60-80 mph, and the braking ranged from light to near emergency stopping force. The incident that prompted this report was when I was crusing at 80mph when the brakes engaged. Within seconds, my speed dropped by nearly half in what seemed like a couple hundred feet. The car responded to my immediate use of the accelerateor, so I don't know how close to a stop I would've come. Had this happened with a car close dehind me I would have absolutely be struck by it. I know that it is a known problem, but I wanted to add my car to the list of effected vehicles.

Aug 16, 2023

I have had at least 7 incidents of phantom braking when using adaptive cruise control. There were no vehicles (or other obstructions) in front of me or vehicles along side me when the cruise control resulted in braking and, in some of the incidents, sharp/rapid deceleration that could have caused a serious accident if another vehicle had been following close behind. This happened on several different dates while on a road trip to Colorado (June 30-July 10) and another date in the following week.

Aug 15, 2023 Crash

Yesterday updated Tesla car SoftWare version with 2023.26.7. Today, I am going to work with AutoPilot mode. Traffic was slowed down and stopped and car should apply the break automatically. However it didn't apply the break or slow down the Vehicle. I forcefully applied the break still car didn't stop fully and collided with in front of the car. I strongly believe, there was a bug in. new software version 2023.26.7

Aug 15, 2023 Crash

Yesterday updated Tesla car SoftWare version with 2023.26.7. Today, I am going to work with AutoPilot mode. Traffic was slowed down and stopped and car should apply the break automatically. However it didn't apply the break or slow down the Vehicle. I forcefully applied the break still car didn't stop fully and collided with in front of the car. I strongly believe, there was a bug in. new software version 2023.26.7

Aug 15, 2023

Model Y 2023 displayed Phantom braking 8/12/2023 - Driving from Phoenix to SD. Highway 238. On Auto Pilot, we encountered Phantom Braking (Speed - 65mph) on 4 separate instances and the speed reduced > 25mph. We were lucky that there was no accident.

Aug 13, 2023

The car engaged breaks multiple times on an empty freeway while driving on the adaptive cruise control. There were no cars nor any objects on any lane. The breaking was so hard that I almost lost the control of the car. Luckily there were no cars behind. The problem might be sun related as it didn't happen at night

Aug 13, 2023

The car engaged breaks multiple times on an empty freeway while driving on the adaptive cruise control. There were no cars nor any objects on any lane. The breaking was so hard that I almost lost the control of the car. Luckily there were no cars behind. The problem might be sun related as it didn't happen at night

Aug 12, 2023

When in cruise control my car experiences phantom or ghost braking seemingly out of nowhere. It violently applies the brakes without any obstacle in sight. This has happened to me many times and always on the freeway in sunny conditions. Tesla needs to address this as it’s a common complaint and has likely led to or will lead to many rear end type accidents. Thank you.

Aug 12, 2023

When in cruise control my car experiences phantom or ghost braking seemingly out of nowhere. It violently applies the brakes without any obstacle in sight. This has happened to me many times and always on the freeway in sunny conditions. Tesla needs to address this as it’s a common complaint and has likely led to or will lead to many rear end type accidents. Thank you.

Aug 11, 2023

The car randomly brakes dangerously hard at overpasses while at highway speed for zero reason while in cruise control mode. This has occurred four times during our brief ownership. I have to imagine these events WILL lead to an accident as the braking is so hard (as if you applied brakes in an emergency) that a driver caught off guard could easily loose control of the vehicle. We have attempted to contact the manufacturer several times, but no one answers calls and their website will not accept inquiries into these highly unsafe incidents to know if there is a problem with our car or software. In fact they hide behind technology so well I do not believe thee is a way to ever talk to a real person or file a written complaint. Please help!

Aug 10, 2023

While using adaptive cruise control on 2023 Tesla Model Y we experienced multiple instances of emergency braking (rapid deceleration w/o touching brakes, accelerator steering column, etc.) without any warning during multiple scenarios - dusk, daylight, sunny and cloudy weather. Occurred on both straight and curved sections of highway with no other vehicles in front of vehicle.

Aug 9, 2023

When traveling on the highway at cruising speeds of 65mph or higher while in "cruise control" the car will suddenly slam the brakes on. Luckily there has not been any one close to me to cause a rear end collision. It seems to be random but there are times when it happens more often. On a two lane highway or if a car in front of me is slowing down to make a turn. One time a car entered the highway going in my direction from the shoulder and kicked up dust and debris. That seemed to confuse the cruise control and then it finally decided to slam on the brakes.. The only way to correct it was to press the accelerator. Sometimes the braking is severe and other time mild but always unpredictable.

Aug 9, 2023

When traveling on the highway at cruising speeds of 65mph or higher while in "cruise control" the car will suddenly slam the brakes on. Luckily there has not been any one close to me to cause a rear end collision. It seems to be random but there are times when it happens more often. On a two lane highway or if a car in front of me is slowing down to make a turn. One time a car entered the highway going in my direction from the shoulder and kicked up dust and debris. That seemed to confuse the cruise control and then it finally decided to slam on the brakes.. The only way to correct it was to press the accelerator. Sometimes the braking is severe and other time mild but always unpredictable.

Aug 9, 2023

When using cruise control at freeway speeds the car randomly brakes without warning and without and other vehicle, object or obstacle in front of the car, causing the car to come to a screeching halt with other traffic behind the car. Although reported to Tesla, the Tesla service team merely claimed they inspected the system and found no errors in the performance of the cruise system, pointing instead to the manual that claims the cruise control is a beta system for which no warranty is given. Neither Tesla nor its manual givews notice or warning that the cruise control is subject to sudden braking without objewcts in front of the vehicle, which creates a significant risk of injury and/or damage in high traffic areas.

Aug 7, 2023

On 30th July 2023 while driving on interstate 8 freeway while using the FULL self driving our vehicle applied auto brake without anyone around. This air rake was so strong that it slowed the vehicle from 75 mph to less than 50 mph in seconds. It scared everybody in the car. We took off the autopilot and applied the regular autopilot and it happened again two more times. Each time there was no vehicles around us and luckily no one was behind us.

Aug 6, 2023

Hi, I was on cruise control (not autosteer) on highway and I just applied turn signal and my Model Y suddenly applied brakes and speed was reduced to around 50MPh from 70MPh. We might get into some serious accident if there was a car behind us. Need someone to look into issue please.

Aug 6, 2023

While driving at 09:07 August 6, 2023 on the I4 in Orlando Florida using cruise control, the vehicle suddenly slowed from 55mph (the posted speed limit is 60) and the car behind had to swerve before I could accelerate back to traffic speed. Uncommanded, the vehicle dropped the cruise speed to 25mph and started decelerating to that speed. Attached pictures show normal cruise at 09:07:02 and slowing at 09:07:07.

Aug 4, 2023

What component or system failed or malfunctioned, and is it available for inspection upon request? On July 17, 2023, while driving on a highway in the state of Texas, my Tesla suddenly and unexpectedly engaged in a hard braking maneuver for several seconds while I was under Full self-Driving activated, despite there being no vehicle directly in front of me. How was your safety or the safety of others put at risk? As a result of this abrupt action, the two cars behind me were forced to swerve abruptly to the right to avoid a collision. I cannot stress enough how dangerous this situation was, and I am immensely thankful that no one was injured. This incident has shaken my confidence in the safety and reliability of the vehicle. As a responsible driver, my utmost priority is the safety of myself, my passengers, and others sharing the road. Has the problem been reproduced or confirmed by a dealer or independent service center? I have raised a formal complaint with tesla by email on July 17th and Also, raised a formal complaint by sending a letter on the initial date of July 18,2023 and by sending the evidence of vedio.. And, called them 2 times - But, I haven't received any proper response from tesla. ups tracking no: 1Z8880yw0346327053 Address i sent the mail: Tesla Motors, Inc. 3500 Deer Creek Road Palo Alto, California 94304 Attention: Vehicle Service 1-877-77-TESLA(1-877-778-3752) Email Address i sent complaint: [email protected] Ticket Number Created on Tesla Side: CI00B981EA Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Tesla told someone reach me by Aug 3, 2023. But, no one reached to me. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO Please reach out to me for additional evidence of vedio. And, I was unable to upload here since the upload limit (10 MB) is limited. Thanks, Surya Madhurakavi

Aug 4, 2023

I bought the vehicle and after one day the cars power steering went off while driving and I couldn’t steer. As Tesla has an autopilot function it did not come with the car and no adaptive cruise control and I had to take it to service and leave the car for two days to resolve it.

Aug 2, 2023

On 8/1/2023, driving between Mojave, California and Inyokern, California on highway 14, a newly paved and striped highway being followed by a Mercedes Van, I was doing 70 in a 65 zone. No traffic in front of us. No road signs. No turn outs. No side roads. No bridges, overpasses or underpasses when suddenly the car braked from 70mph to 48mph before I pressed down on the accellerator to keep the Mercedes from hitting us. the front end of the Mercedes dipped as he hit the brakes hard and he honked his horn which is what I would have done under similar circumstances. In the next half hour we experienced the phantom braking phenomenon five more times before my wife found complaints about "phantom braking", a phenomenon we'd never heard of or had been warned about. We turned off the Automatic Emergency Braking and experienced no more events until after stopping in Lone Pine for charging. When we reentered the highway we experienced one more event before turning off the Automatic Emergency Braking system, once again. Hours before we'd been in Southern California driving on Highways 5, 101 and 405 cruising along at 70 with traffic close in front and behind us. If the phantom braking had occured there, we might not be here today. Calling the Tesla dealership in Reno the salesman was non-plussed about our experience and informed us we should be ready to hit the accellerator at all times. This is not an acceptable response to what could easily have been a major accident.

Aug 2, 2023

While driving about 75 mph on an expressway using autopilot or just cruise control, the car decelerated to about 40mph within a few seconds. Thankfully there were no other cars behind me. They likely would have crashed into me if so. I believe Tesla calls this problem “phantom braking.” There were no other cars or objects in front of me when this happened. This happened all within 2-3 hours on a road trip in sunny and dry weather on a pristine road. The first time was on “auto pilot.” After that scary experience, I only used cruse control and it happen twice more on the same trip. Again, weather was clear, it was during daylight and there were no other cars or obstacles in front of me when the “phantom breaking” occurred. Tesla said to hit the car icon on the car’s control screen if it happens again. Frankly, I feel it is unsafe to use autopilot or cruise control to do so to try and duplicate the experience to report it for Tesla.

Aug 1, 2023

The cruise control for keeping the car in the lane never worked correctly . The car had to be towed to 1805 N Pepper Ln, Liberty Lake, WA 99019. Tesla had our new Tesla for two days and fixed the problem. When the car steering when out I was in restaurant parking lot and only drove less than a mile to our Spokane hotel . Waiting two extra days in Spokane was a major pain and loss of two days of work .

Aug 1, 2023

I experienced multiple dangerous phantom braking instances on Eastbound I10 between Van Horn and Ozona, Texas when the TACC system was in use. The car is on firmware 2023.20.9. There were no obstructions in the road and no traffic in front of the vehicle when the car suddenly braked going from 80mph to 50mph in a second before I could take control and accelerate. In two instances, cars were behind me creating a dangerous situation both in terms of an unexpected slow down on a barren stretch of interstate and possible road rage if motorists believed I was brake checking. There were no warning messages on the screen and no audible warning sounds. This is a consistent problem with this vehicle and seems to happen regularly on desert interstates or other highways where there are not many trees on bright sunny days. These events seem to happen on stretches of highway in which there may be a loss of cell signal so I wonder if that is a contributing factor. Regardless, Tesla needs to fix this issue as it is unsafe.

Aug 1, 2023

I recently purchased this vehicle less than a month ago and i have more than 15 Forward Warning collisions that come from nothing. Vehicles will be 100 yards out and my tesla thinks i am about to collide prompting the forward warning signal. I am driving passed the mailman and it thinks i will hit, my neighbors cars parked on the side of the road also prompts the message. This has caused my tesla insurance to rocket 30% more. I reached out to tesla, the car had a problem with the cameras pitch, alignment, and angle. However, they will not adjust my insurance despite the service center agreeing that the issue was with the vehicle.

Aug 1, 2023

I recently purchased this vehicle less than a month ago and i have more than 15 Forward Warning collisions that come from nothing. Vehicles will be 100 yards out and my tesla thinks i am about to collide prompting the forward warning signal. I am driving passed the mailman and it thinks i will hit, my neighbors cars parked on the side of the road also prompts the message. This has caused my tesla insurance to rocket 30% more. I reached out to tesla, the car had a problem with the cameras pitch, alignment, and angle. However, they will not adjust my insurance despite the service center agreeing that the issue was with the vehicle.

Jul 31, 2023

Two phantom braking incidents on road trip from CA to UT Both on cruise control - NOT autopilot - No road obstacles or other vehicles present in both incidents 1st incident had road go from gray, older asphalt go to black new asphalt, which triggered a strong abrupt braking , jolting passengers 2nd incident - absolutely no obstacles or vehicles - random strong abrupt braking of vehicle stopped using cruise control after those two events - no more incidents

Jul 31, 2023

Two phantom braking incidents on road trip from CA to UT Both on cruise control - NOT autopilot - No road obstacles or other vehicles present in both incidents 1st incident had road go from gray, older asphalt go to black new asphalt, which triggered a strong abrupt braking , jolting passengers 2nd incident - absolutely no obstacles or vehicles - random strong abrupt braking of vehicle stopped using cruise control after those two events - no more incidents

Jul 30, 2023

The car will sometimes brake hard for no reason, nothing in front of it

Jul 30, 2023

I have had many incidents of my Tesla Model Y Phantom braking. Traveling down the road using cruise control on a clear dry sunny day with proper lane markings not next to center dividing wall and no other vehicles in front of mine or to the sides my Tesla will suddenly apply the brakes for no apparent reason as if the car is detecting another vehicle or object ahead. The braking is sudden and aggressive with no warning. This could be extremely hazardous putting me at risk for a rear end collision at highway speeds. This has been a issue since the vehicle was new in February 2023. On a long trip you could get a few incidents in a hour then go for a long stretch with no problem. There does not appear to be a detectable pattern or situation for the phantom braking issue.

Jul 30, 2023

I have had many incidents of my Tesla Model Y Phantom braking. Traveling down the road using cruise control on a clear dry sunny day with proper lane markings not next to center dividing wall and no other vehicles in front of mine or to the sides my Tesla will suddenly apply the brakes for no apparent reason as if the car is detecting another vehicle or object ahead. The braking is sudden and aggressive with no warning. This could be extremely hazardous putting me at risk for a rear end collision at highway speeds. This has been a issue since the vehicle was new in February 2023. On a long trip you could get a few incidents in a hour then go for a long stretch with no problem. There does not appear to be a detectable pattern or situation for the phantom braking issue.

Jul 30, 2023 Crash

Problem: unintended acceleration On 05/30/23, the Tesla Model Y was parked in a parking spot, southbound facing a building. The car suddenly began to drive forward on its own and struck the curb, an AC unit, and a business office wall. No injuries, but the driver and people in the building (a dental clinic) panicked.

Jul 30, 2023 Crash

Problem: unintended acceleration On 05/30/23, the Tesla Model Y was parked in a parking spot, southbound facing a building. The car suddenly began to drive forward on its own and struck the curb, an AC unit, and a business office wall. No injuries, but the driver and people in the building (a dental clinic) panicked.

Jul 29, 2023 Crash

Location: car wash tunnel Symptom: ghost braking/shifting While in car wash mode and neutral, Tesla shifted inexplicably from neutral to park, causing Tesla to be rear-ended by the car behind in the car wash tunnel. My passengers and I could have been injured. Tesla engineers completed a technical review of the safety incident but refused to provide the full report instead directed me to consult lawyers. On the day of the service appointment, they did not even inspect my vehicle but instead told me to request vehicle data online. It turned out to be a waste of time to download vehicle recorded data that only Tesla engineers understand. The service invoice says, “Verified proper operation of the vehicle.” That is false. They did not even admit my car into the service entrance. This crash is preventable, but Tesla is not taking this defect seriously and refuses to share the full report of technical review.

Jul 29, 2023

Vehicle suddenly break hard without any reason at any speed when you activate the cruise control. Can cause a serious accident. I can experience this any time numerous times during my daily driving.

Jul 28, 2023

Car decelerates while on auto pilot 4-5 times while driving from Chicago to Alberta,CA vice versa.

Jul 28, 2023

While driving on the interstate at 85 mph on a straight flat road, with no other vehicles around, the car suddenly and violently braked. Car was in autopilot beta mode. However, this has happened before while only using cruise control. This happened twice only minutes apart. This issue is typically called phantom braking.

Jul 28, 2023

While driving on the interstate at 85 mph on a straight flat road, with no other vehicles around, the car suddenly and violently braked. Car was in autopilot beta mode. However, this has happened before while only using cruise control. This happened twice only minutes apart. This issue is typically called phantom braking.

Jul 28, 2023

I was using autopilot on the car. A truck with a long truck bed was in front of me. I was getting really close to the truck bed and realize the my Tesla Model Y was not identifying the truck bed. There were no collision warning so I braked 3-4 feet away from the truck bed when I saw that the car was not braking on its own. I submit some pictures that shows the Tesla identifying that the truck is a car that is further away.

Jul 28, 2023

I was using autopilot on the car. A truck with a long truck bed was in front of me. I was getting really close to the truck bed and realize the my Tesla Model Y was not identifying the truck bed. There were no collision warning so I braked 3-4 feet away from the truck bed when I saw that the car was not braking on its own. I submit some pictures that shows the Tesla identifying that the truck is a car that is further away.

Jul 27, 2023

I was traveling on the 8 freeway in Az going around 80 passing a tractor trailer. I had the cruise control on. Then the car breaks for no reason dropping me to 50 mph. It happened maybe 3 other times on that trip. Maybe 10 times since I purchased the car 5 months ago

Jul 24, 2023

Approximately half a dozen times this year on highway journeys between California and Las Vegas, when the vehicle is on cruise control at approx. 70-75 mph, I have experienced brief instances of unnecessary, automated braking. Each time apparently in response to large black patches in front of the car, either a mismatched repair of the highway or a dark mirage type reflection of the sun on the highway. It appears to me that the vehicle cameras are occasionally mistaking these dark patches as an obstacle. Presumably lidar sensors would not react because the radar would not bounce back off anything, but I believe my car does not have lidar sensors. In each case there was an approximate 10 to 15 mph reduction in speed and then the vehicle quickly recovered. Fortunately, no other vehicle was tailgating me at the time but if one had been, I believe there is a realistic risk of being rear ended. Alternatively, the driver behind would, presumably, apply the brakes, which may cause a chain reaction when the highway is in fact, clear ahead. I have not contacted Tesla. Based on other reports online, it appears to be a waste of time.

Jul 24, 2023

Approximately half a dozen times this year on highway journeys between California and Las Vegas, when the vehicle is on cruise control at approx. 70-75 mph, I have experienced brief instances of unnecessary, automated braking. Each time apparently in response to large black patches in front of the car, either a mismatched repair of the highway or a dark mirage type reflection of the sun on the highway. It appears to me that the vehicle cameras are occasionally mistaking these dark patches as an obstacle. Presumably lidar sensors would not react because the radar would not bounce back off anything, but I believe my car does not have lidar sensors. In each case there was an approximate 10 to 15 mph reduction in speed and then the vehicle quickly recovered. Fortunately, no other vehicle was tailgating me at the time but if one had been, I believe there is a realistic risk of being rear ended. Alternatively, the driver behind would, presumably, apply the brakes, which may cause a chain reaction when the highway is in fact, clear ahead. I have not contacted Tesla. Based on other reports online, it appears to be a waste of time.

Jul 24, 2023 Crash

To whom it may concern I was driving in a 2023 Model Y around 7:30 in the evening at less than 30mph. There was light rain in the area. As I was driving down a street in the metro Boston area, I noticed the car ahead of me had slowed and was stopping behind another car at a crosswalk. I had taken my foot off the accelerator and noticed that the car did not slow down at all and the regenerative braking did not function properly. Even as I attempted to brake, it seemed like the car would not stop in time. To avoid hitting the car in front of me, in a split second decision I swerved to the left so that I would avoid hitting any other car. My Tesla Model Y went over the median and struck a crossing light pole before coming to a stop. During the seconds leading up to this no preventative warning sounds came from the cars safety systems (eg.collision alert warning, emergency braking) although on most other days it often beeped even when there was nothing directly in front me. Thankfully I did not hit anyone else and we were not injured. However, this was a shocking and highly disconcerting event and could have been worse had the car been traveling at a higher rate of speed or if I had been on a different street without an option to swerve. A preliminary verbal report from Tesla in a phone call stated that "all systems were working as intended". I have made a formal request for driver and video data for that incident from Tesla and am still waiting to receive it. As of now, my Tesla has been considered totaled and a complete write off. It is only 2.5 months old. Having driven hundreds of thousands of miles in various cars over decades, I have never experienced anything like this. Why there was unintended acceleration in such a situation is extremely confusing and has greatly impacted my faith in Tesla at the moment.

Jul 24, 2023 Crash

To whom it may concern I was driving in a 2023 Model Y around 7:30 in the evening at less than 30mph. There was light rain in the area. As I was driving down a street in the metro Boston area, I noticed the car ahead of me had slowed and was stopping behind another car at a crosswalk. I had taken my foot off the accelerator and noticed that the car did not slow down at all and the regenerative braking did not function properly. Even as I attempted to brake, it seemed like the car would not stop in time. To avoid hitting the car in front of me, in a split second decision I swerved to the left so that I would avoid hitting any other car. My Tesla Model Y went over the median and struck a crossing light pole before coming to a stop. During the seconds leading up to this no preventative warning sounds came from the cars safety systems (eg.collision alert warning, emergency braking) although on most other days it often beeped even when there was nothing directly in front me. Thankfully I did not hit anyone else and we were not injured. However, this was a shocking and highly disconcerting event and could have been worse had the car been traveling at a higher rate of speed or if I had been on a different street without an option to swerve. A preliminary verbal report from Tesla in a phone call stated that "all systems were working as intended". I have made a formal request for driver and video data for that incident from Tesla and am still waiting to receive it. As of now, my Tesla has been considered totaled and a complete write off. It is only 2.5 months old. Having driven hundreds of thousands of miles in various cars over decades, I have never experienced anything like this. Why there was unintended acceleration in such a situation is extremely confusing and has greatly impacted my faith in Tesla at the moment.

Jul 21, 2023

on a recent 800 mile road trip, there were no less than 7 incidents of the vehicle suddenly braking on its own while on cruise control with no vehicles in front of us. one incident occurred with a semi truck behind us that almost caused an accident. the car went from 80 mph to 45 mph before I had time to react and press the gas pedal.

Jul 18, 2023

While driving down I-5 South between Bay Area and LA, the vehicle applied brakes and sounded a collision warning when there was no apparent vehicle/obstruction in front of the car. Tesla's Traffic Aware Cruise Control (TACC) was engaged at the time and the max speed was set to 75MPH. The speed reduced to ~60MPH before I intervened and pushed on the accelerator pedal.

Jul 18, 2023

While driving down I-5 South between Bay Area and LA, the vehicle applied brakes and sounded a collision warning when there was no apparent vehicle/obstruction in front of the car. Tesla's Traffic Aware Cruise Control (TACC) was engaged at the time and the max speed was set to 75MPH. The speed reduced to ~60MPH before I intervened and pushed on the accelerator pedal.

Jul 18, 2023

While driving down I-5 South between Bay Area and LA, the vehicle applied brakes and sounded a collision warning when there was no apparent vehicle/obstruction in front of the car. Tesla's Traffic Aware Cruise Control (TACC) was engaged at the time and the max speed was set to 75MPH. The speed reduced to ~60MPH before I intervened and pushed on the accelerator pedal.

Jul 18, 2023

I just purchased a new 2023 Model Y and took my first road trip. Traveling from Broomfield, CO to Santa Fe, NM, and then on to Mesa, AZ on July 16th and 17th. Traveling south on [XXX] I experienced nearly a dozen hard emergency braking events when using cruise control. The hard braking events happened without warning and without stepping hard on the throttle to overcome the sudden braking I believe the car would come to a complete stop. It is just dangerous and I do not understand why it is happening and why it has apparently not been corrected. I currently own two GM products with adaptive cruise control and have never experienced anything like this. The last 3 Audi cars I have owned with adaptive cruise never experienced any sudden braking. This needs to be addressed as soon as possible. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 17, 2023

I was traveling on IH-10 from San Antonio and El Paso, when I had multiple hard braking incidents for no reason at all. I had adaptive cruise control on. Multiple incidents also happened on my return trip. I took out emergency brake on my return trip and it seemed to work ok, except it resets the emergency braking after each stop and I forgot to take it out. That is when I had multiple incidents of breaking for no reason. On one segment of the trip, I had taken out the emergency braking but It did it again. It occurrs at speed limit speeds of 80, 75, and 65 MPH. Luckily, there were no accidents but they could have happened very easily. I do not feel safe at all in this vehicle.

Jul 17, 2023

I was traveling on IH-10 from San Antonio and El Paso, when I had multiple hard braking incidents for no reason at all. I had adaptive cruise control on. Multiple incidents also happened on my return trip. I took out emergency brake on my return trip and it seemed to work ok, except it resets the emergency braking after each stop and I forgot to take it out. That is when I had multiple incidents of breaking for no reason. On one segment of the trip, I had taken out the emergency braking but It did it again. It occurrs at speed limit speeds of 80, 75, and 65 MPH. Luckily, there were no accidents but they could have happened very easily. I do not feel safe at all in this vehicle.

Jul 17, 2023

Sudden unexplained Phantom Braking. Travelling on The Chisholm Trail Parkway tool road and while approaching an underpass the car suddenly applied brakes with no cars near me in front or to my sides. Fortunately there were no vehicles behind me. This similar situation also happened to me in my 2022 Model 3, so it is apparent that Tesla has not been able to resolve this long standing potentially serious traffic safety hazard.

Jul 17, 2023

Sudden unexplained Phantom Braking. Travelling on The Chisholm Trail Parkway tool road and while approaching an underpass the car suddenly applied brakes with no cars near me in front or to my sides. Fortunately there were no vehicles behind me. This similar situation also happened to me in my 2022 Model 3, so it is apparent that Tesla has not been able to resolve this long standing potentially serious traffic safety hazard.

Jul 15, 2023

Phantom braking occurs in cruise control for no reason and with no warning. The car is available for inspection. Many other Tesla drivers have described the same situation. On a recent cross country trip phantom braking happened frequently. We made sure there was no one behind us when we engaged cruise to avoid being rear ended. We were in NV when it happened again- this time a big rig had safe distance behind us when the brakes engaged ( we were driving 75). The rig driver swerved into another lane to avoid us. We have not taken car to service center yet. Social media is full of these accounts. This is still happening. There is no warning whatsoever. It’s hard to describe how terrifying this is.

Jul 15, 2023

while using cruise control there are sudden and unexpected violent decelerations even though there are no cars other obstructions. also the visialization sofware cuts out or does not come one leading to no blind spot warning, forward collision warning, or may safety features requiring the software.

Jul 14, 2023

While traveling on I70 from Columbia, Missouri to Grand Junction, Colorado and back, we experienced at least 30 incidents of sudden braking while in adaptive cruise control. Some of the incidents were rapid, causing the car to lose 20 to 30 mph within a second. For the most part these occurrences of sudden braking happened on open highway with no other vehicle within 1/2 mile in front of us. We discussed this issue extensively with Telsa and no resolution was provided by Tesla. In fact, one service agent stated that we should just be happy that we were driving a Tesla and that eventually Tesla may solve the problem.

Jul 14, 2023

While traveling on I70 from Columbia, Missouri to Grand Junction, Colorado and back, we experienced at least 30 incidents of sudden braking while in adaptive cruise control. Some of the incidents were rapid, causing the car to lose 20 to 30 mph within a second. For the most part these occurrences of sudden braking happened on open highway with no other vehicle within 1/2 mile in front of us. We discussed this issue extensively with Telsa and no resolution was provided by Tesla. In fact, one service agent stated that we should just be happy that we were driving a Tesla and that eventually Tesla may solve the problem.

Jul 13, 2023

The adaptive cruise control malfunctioned while engaged on the highway/interstate. On a recent trip of approx. 1,000 miles, the vehicle experienced "phantom braking" (aggressive emergency braking for no reason) on three occasions while the adaptive cruise control was engaged on the highway/interstate at approx. 65-75 mph, with no obstruction/vehicle in front and the weather was clear sunny skies. No warnings or messages were prompt by the vehicle. This abrupt phantom breaking could have caused serious injury from a rear-end collision or cause vehicles behind to take unnecessary unsafe emergency maneuvers/braking.

Jul 10, 2023

Hard braking on its own while using cruise control. Nearly rear-ended multiple times.

Jul 10, 2023

Cruise control settings are such that the driver engages and sets the cruise control speed based on the current speed of the vehicle. That speed setting should then never change unless the driver changes it. The vehicle unexpectedly and spontaneously resets the speed setting on its own when passing by certain specific landmarks e.g. specific exit ramps on the interstate and where an intersecting road crosses over the interstate on a bridge. The change in the speed setting can be quite large based on the speed limit of the interstate which then causes the vehicle to dramatically slow to meet the new speed setting. For example the speed setting was set at 70 MPH. The vehicle passed by a specific exit ramp on an interstate and the speed setting unexpectedly and spontaneously reset to 55 MPH. The vehicle then goes into a dramatic deceleration to slow down to the new speed setting creating a high risk for a rear collision from a following car.

Jul 10, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 65-75 MPH with the Autonomous Self Driving feature and the Forward Collision Avoidance: Adaptive Cruise Control activated, the vehicle jerked and drifted into another lane. The contact stated that the message to manually drive the vehicle was displayed. The contact turned off the Autonomous Self Driving and Forward Collision Avoidance: Adaptive Cruise Control however, the vehicle experienced phantom braking 30 minutes later while driving. The contact continued driving to her destination. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 398.

Mileage: 398

Jul 10, 2023

Have experienced 2 major “phantom braking” incidents almost causing 2 accidents. There has also been several other incidents but not as severe as the 2 almost causing accident. Called Tesla and they said it is a known problem, service person said he has had his car for 5 years and still having issues. Evidently he said it was software related. He reported there is nothing they can do as solution has not been found.

Jul 9, 2023

While driving in cruise control, the car suddenly decelerates periodically from 75 mph to 50 mph. No immediate safety issue but if a car had been following, we may have had a collision. We logged this with Tesla using “bug report”. No warnings. No inspections yet.

Jul 9, 2023

Drove thru multiple states in spring and Tesla autopilot would come to abrupt sudden slow down without warning. Bad enough that I would disable the system and drive manually. This problem occurs regardless of one lane or two lane roads. With or without cars in front or behind me. Sunny or cloudy skies. Hot or cold. Straight or windy roads. With autopilot or even adaptive cruise control. I have no faith in the system. At one point it even changed lanes without warning almost hitting another car.

Jul 9, 2023

Drove thru multiple states in spring and Tesla autopilot would come to abrupt sudden slow down without warning. Bad enough that I would disable the system and drive manually. This problem occurs regardless of one lane or two lane roads. With or without cars in front or behind me. Sunny or cloudy skies. Hot or cold. Straight or windy roads. With autopilot or even adaptive cruise control. I have no faith in the system. At one point it even changed lanes without warning almost hitting another car.

Jul 6, 2023

My Tesla has experienced several phantom breaking occurrences while on the highway where autopilot engages break aggressively when there is no collision possibility and almost caused rear end collisions into my car. Very terrifying and this needs to be addressed.

Jul 6, 2023

I am filing a complaint about 2 separate issues. The first issue is water leaking inside of the center console. I drove my vehicle through the car wash for the first time this morning. Apparently the process of receiving an undercarriage wash left soapy water inside my center console. I have taken a photo. The second issue is that I can't operate cruise control (which is branded as Traffic Aware Cruise Control) without worrying about the vehicle brakes being aggressively applied in situations where they shouldn't be. I was almost rear ended on the highway last week when I had TACC set to 70mph and the vehicle decided to slam on the brakes for no reason.

Jul 6, 2023

I had a very dangerous phantom breaking event while driving on the interstate. The car slammed on the brakes for no reason and I nearly had a rear end collision. There was nobody in front of me, sun was not a factor, road was flat and straight, weather was clear. Car was on cruise control only. I was driving Interstate speed, about 70 mph, and without warning the Tesla Model Y slammed on the brakes and the only reason we didn’t get rear ended was because I quickly hit the accelerator to get out of the braking action. My dogs also went flying forward in the back seat and my passenger was wretched forward and scared b/c it came out of nowhere. There was no indication from the car before, during our after that there was a problem. I have notified Tesla of the incident, but don’t expect they will do anything. This happened Thursday June 29, 2023 at 4pm CT.

Jul 4, 2023

While driving on the freeway at a speed of 72 MPH thr speed limit was 75 MPH used cruse control no vehicles are onfront of me and it did a sudden brake and went to 0 luckily escaped from life threat behind me other vehicle was their that driver handled well if not it would have effected worse. Happend couple of time since I was new Tesla I thought I was not handling properly serious life threat issue scared to drive

Jul 4, 2023

While driving on the freeway at a speed of 72 MPH thr speed limit was 75 MPH used cruse control no vehicles are onfront of me and it did a sudden brake and went to 0 luckily escaped from life threat behind me other vehicle was their that driver handled well if not it would have effected worse. Happend couple of time since I was new Tesla I thought I was not handling properly serious life threat issue scared to drive

Jul 4, 2023

Vehicle experienced phantom braking while on the highway. Vehicle was travelling at 85mph while Autopilot was engaged - hands were on steering wheel and no warnings were flashing. Vehicle experienced rapid braking/deceleration with no objects in front of vehicle - road was empty and no other vehicles were around. Incident occurred on 07/04/2023 @ 0544hrs MST. Vehicle displayed no warning signs during incident. This has occurred multiple times in the past while Autopilot was engaged.

Jul 4, 2023

Vehicle experienced phantom braking while on the highway. Vehicle was travelling at 85mph while Autopilot was engaged - hands were on steering wheel and no warnings were flashing. Vehicle experienced rapid braking/deceleration with no objects in front of vehicle - road was empty and no other vehicles were around. Incident occurred on 07/04/2023 @ 0544hrs MST. Vehicle displayed no warning signs during incident. This has occurred multiple times in the past while Autopilot was engaged.

Jul 4, 2023

Phantom braking issue- Brakes were automatically applied while driving on open highway with no other vehicles around. Autopilot was in use, speed set to limit of 75 mph.

Jul 3, 2023

I live in Fremont, CA. A few hours ago, I was driving from Mountain View to my home. When I was in the left most lane of CA-237 driving at like 70 mph on adaptive cruise control, the car started to brake really hard all of a sudden. There was nothing ahead of me as far as I could see at that point, there was no car close to me in the right lane either, and there wasn’t any kind of sharp turn or something. The braking was so sudden, forceful, and above all unexpected that we were really shocked and scared (and of course experienced a horrifying jerk). The same kind of thing has happened once before with the same car when the car began to brake suddenly and forcefully even though there was no one in sight on the highway.

Jul 3, 2023

Tesla's Autopilot feature regularly experiences "phantom braking". A typical scenario is while traveling on an interstate highway in Idaho, Oregon or Washington state at the speed limit (70 to 80 MPH), the car will suddenly and violently decelerate. The severity can vary between annoying to so extreme that the passenger is thrown forward hard enough to engage the retention mechanism in the seat belt. This happens under seemingly perfect conditions-- mid-day, clear skies, clear lane markings, smooth pavement in good condition, straight section of road. The deceleration can be overridden by pressing the accelerator or disengaging autopilot but by that time the risk of being rear-ended by anyone traveling close behind is very high. For this reason I've been using the feature less and less which leaves me without any form of basic cruise control. In two different trips of around 500 miles, phantom braking has occurred between 10 and 20 times each. In two different service requests, Tesla has confirmed that my car, including the vision system, is operating within normal specifications. Beyond that they're unwilling to engage in any form of diagnosis or investigation. There are two fundamental problems here: 1) Tesla's Autopilot feature in unreliable and dangerous 2) The car I purchased was advertised to have Cruise Control, implemented by Tesla with their Autopilot feature. Because of 1), it effectively has no Cruise Control.

Jul 2, 2023

While driving highway speeds in autopilot (cruise control) I experience sudden heavy breading for no reason. No cars around on a flat road. Once while in front of another car which scared me enough not to use it anymore.

Jul 1, 2023 Crash

The auto steer cruise control made a totally unnecessary sudden brake. The vehicle in the front did not make sudden stop. Since my Tesla which was in auto steer made a sudden stop the vehicle behind me had to make a emergency stop due which this cat got rear ended.

Jul 1, 2023

During our road trip today on the HWY cruise control was engaged. without warning several times the car decelerated from 75 (speed of traffic) to 50 which could have caused an accident had other cars been following closer. We can no longer trust the cruise control mode as this is a serious safety concern.

Jun 30, 2023

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Jun 30, 2023

The cat keeps applying brakes on its own even when there is no obstacle on road. Car applies brake on highway when there is no car on road in front or on side road. It is a very dangerous fault and is an accident waiting to happen. I have complained to local service center many times. They call it Fantom Braking and say that Tesla is working on it. If so, all Teslas should be off road till such time they fix it. I am concerned that it will lead to fatal accidents.

Jun 29, 2023

Intermittent braking while in cruise control for no reason. Nothing in the way, no cars around. Reduces speeds from 10 t0 50 miles per hour. At time it reduces speeds almost to a dead stop. If another car was behind us, could cause a serious crash. Happens at random times.

Jun 29, 2023

While driving at highway speeds with the cruise control engaged we have experienced several ghost braking events. Fortunately no other cars have been behind us.

Jun 28, 2023

When using traffic aware cruise control the car frequently brakes for no reason. The braking put the car in danger of being rear ended. The road was straight, clear weather, no change in speed limits or excessive speed.

Jun 28, 2023

While traveling with cruise control engaged between 65-70 MPH, car suddenly disengages acceleration and applies braking to drop by 5 to 10 mph with no obstacles or traffic in front of car. Must immediately press on accelerator pedal to cancel braking. If another car following too closely, rear end collision possible.

Jun 25, 2023

I was driving using "auto-pilot" for speed control while going 70mph my vehicle randomly braked hard for no reason (maybe a cloud shadow) causing the vehicle behind me to swerve into the shoulder. I just bought the car 3 weeks ago and am very disappointed that the vehicle doesn't come standard with cruise control that won't cause accidents. This is a recurring issue with using autopilot in my vehicle. I don't feel safe and will be contacting tesla next. Although I doubt they will be of much help.

Jun 25, 2023

I was driving using "auto-pilot" for speed control while going 70mph my vehicle randomly braked hard for no reason (maybe a cloud shadow) causing the vehicle behind me to swerve into the shoulder. I just bought the car 3 weeks ago and am very disappointed that the vehicle doesn't come standard with cruise control that won't cause accidents. This is a recurring issue with using autopilot in my vehicle. I don't feel safe and will be contacting tesla next. Although I doubt they will be of much help.

Jun 25, 2023

I was driving using "auto-pilot" for speed control while going 70mph my vehicle randomly braked hard for no reason (maybe a cloud shadow) causing the vehicle behind me to swerve into the shoulder. I just bought the car 3 weeks ago and am very disappointed that the vehicle doesn't come standard with cruise control that won't cause accidents. This is a recurring issue with using autopilot in my vehicle. I don't feel safe and will be contacting tesla next. Although I doubt they will be of much help.

Jun 25, 2023

On every trip in my 2023 Model Y there is phantom braking for no reason with no cars in front of or around me. It happens on the highway on perfectly clear days, with no hills, no signs, no shadows or bridges, with no cars in front of me or behind me on completely straight roads in addition to happening when there are other vehicles around. I will be traveling at highway speeds and the car slows enough to be terrifying and throw objects around the car. I have stopped using cruise control and auto pilot because I’m scared of the car. I reported the problem to Tesla on the phone and through their app the first time it happened multiple times on one trip and they said that they looked at the logs and that it didn’t happen. Since my family was with me in the vehicle, I have witnesses. I was told to self report by pressing the right flywheel and log every time it happens. I did that but since it happens a lot I refuse to use the features. I think Tesla should allow us to return these vehicles for refunds.

Jun 25, 2023

On every trip in my 2023 Model Y there is phantom braking for no reason with no cars in front of or around me. It happens on the highway on perfectly clear days, with no hills, no signs, no shadows or bridges, with no cars in front of me or behind me on completely straight roads in addition to happening when there are other vehicles around. I will be traveling at highway speeds and the car slows enough to be terrifying and throw objects around the car. I have stopped using cruise control and auto pilot because I’m scared of the car. I reported the problem to Tesla on the phone and through their app the first time it happened multiple times on one trip and they said that they looked at the logs and that it didn’t happen. Since my family was with me in the vehicle, I have witnesses. I was told to self report by pressing the right flywheel and log every time it happens. I did that but since it happens a lot I refuse to use the features. I think Tesla should allow us to return these vehicles for refunds.

Jun 25, 2023

On every trip in my 2023 Model Y there is phantom braking for no reason with no cars in front of or around me. It happens on the highway on perfectly clear days, with no hills, no signs, no shadows or bridges, with no cars in front of me or behind me on completely straight roads in addition to happening when there are other vehicles around. I will be traveling at highway speeds and the car slows enough to be terrifying and throw objects around the car. I have stopped using cruise control and auto pilot because I’m scared of the car. I reported the problem to Tesla on the phone and through their app the first time it happened multiple times on one trip and they said that they looked at the logs and that it didn’t happen. Since my family was with me in the vehicle, I have witnesses. I was told to self report by pressing the right flywheel and log every time it happens. I did that but since it happens a lot I refuse to use the features. I think Tesla should allow us to return these vehicles for refunds.

Jun 25, 2023

Multiple moments of phantom braking 15+ times TODAY driving from North Platte, NE to Havelock, IA on cruise or auto pilot. Extremely dangerous, could've caused pile ups/rear end collisions. Screen would 50% of the time show a semi or vehicle in front of me when nothing was there. I tried cleaning the windshield, thought it helped for a bit then it happened again. This happened on both interstate driving and highway driving into the sun and not into the sun. Could be very hazardous - very abrupt emergency braking at interstate speed limits. at the Shelby, IA super charger, another Tesla owner expressed he had also just reported multiple phantom braking incidents today as well and reported it to Tesla.

Jun 24, 2023

On a trip to Prescott, AZ and back to Los Angeles, I encountered the following problem about 5 separate times. While driving at freeway speeds (70-80mph), the car suddenly and violently, without warning, applied the brakes vary hard (with no input from me). This threw me forward while the car continued to decelerate. In one instance, there was a class C motorhome traveling behind me fairly closely as if to pass. This was on a 2-lane road in the Arizona “countryside.” It was between 6:20am and 7:15am on Saturday, May 13th. The motorhome following me had to make a split-second decision to either crash into the rear of my car, or swing out left into the oncoming lane. He chose the latter. Fortunately, there was no oncoming traffic or it surely would have been a fatal, head-on accident between the motorhome and a car traveling in the opposite direction in the oncoming lane. The motorhome then continued to pass me and no accident resulted. In the other 4 times that the brakes suddenly applied, there was no one close enough behind me where they could not have slowed down to avoid an accident. Obviously, this was very disturbing to me. I finally realized that the Automatic Emergency Braking (AEB) feature was set to “on” (by default). I then turned it off. No further incidents occurred after this. At this point, I will not travel on a busy freeway with the AEB feature activated……it is simply too dangerous. If this issue happens on a busy freeway, the likelihood of someone crashing into the rear of my car is fairly high.

Jun 24, 2023

My 2023 Tesla model y occasionally applies phantom braking when ADAS is on. The car brakes very abruptly therefore it may cause rear end collision.

Jun 22, 2023

Just returned from round trip from Kansas City Mo. to Denver Colorado. Used the cruise control quite a bit on the trip. On 10-15 occasions the regenerative braking automatically came on for no reason.In one instance I was driving the 75 mph speed limit and a car was following too close when the regenerative braking activated and almost caused a crash.It seemed a lot of the times it happened on a bridge but not all of the time.Nothing was in front of me that should have caused this to happen.

Jun 22, 2023

When on highway car often slams in the brakes when cruise control is on for no reason. At least once every drive causing me to be nearly rear ended.

Jun 21, 2023

When driving between Elgin, OK and Oklahoma City, OK phantom breaking occurs sometimes two to four times. It isn’t safe driving 75 MPH and the car suddenly brakes for no reason. I reported the issue to the Tesla service center in Oklahoma City, OK and they acknowledged it is an issue, but said there is not a repair for the issue. They said it is a software/mapping issue that will hopefully be resolved in the future.

Jun 21, 2023

I am finishing a drive across the country and every time I put my Tesla into cruise control or adaptive cruise control, it will eventually abruptly break for no reason, in traffic with cars. It can only be restarted by stopping the cruise control feature and turning it back on, after which it inevitably happens without any warning

Jun 21, 2023

While driving and using the cruise control the car suddenly braked hard. On some occasions we lost 20 mph before reacting and applying pressure to the accelerator. At other times we only lost 3 mph before the car corrected itself. We had perhaps 15-18 incidents in less than 2 hours. We tried switching off the AEB system but that did not help. In all cases there were on I-25 between Pueblo and Trinidad and there were no cars within a few hundred yards of us. It was sunny and about 75 all day. I've since read about "phantom braking" with Teslas and that sounds like exactly what was happening. The vehicle is currently with the dealer for repairs.

Jun 21, 2023

While driving and using the cruise control the car suddenly braked hard. On some occasions we lost 20 mph before reacting and applying pressure to the accelerator. At other times we only lost 3 mph before the car corrected itself. We had perhaps 15-18 incidents in less than 2 hours. We tried switching off the AEB system but that did not help. In all cases there were on I-25 between Pueblo and Trinidad and there were no cars within a few hundred yards of us. It was sunny and about 75 all day. I've since read about "phantom braking" with Teslas and that sounds like exactly what was happening. The vehicle is currently with the dealer for repairs.

Jun 19, 2023

Phantom braking in cruise control almost caused being rear ended. This happens all the time! Super dangerous

Jun 19, 2023

While the cruise control was engaged and traveling on a two lane road, the adaptive cruise control kicked in when it sensed a bicycle on the side of the road. There was an immediate hard braking applied by the car. Had there been a vehicle behind us we would have been rear ended. A few days later under very similar circumstances on a two lane road the brakes were applied by the vehicle. There were no other cars in sight - we were the only ones on the road. The only logical conclusion is the adaptive cruise control thought that the skid marks that were on the road was an obstacle that it braked for. Again, if there had been a vehicle behind us there would have been a collision. We contacted Tesla service in Reno, Nv. , advising of the above and requesting the adaptive cruise be disabled. We were informed they could not do that and if it happens again take note of time of event and they would review the cameras to see what is triggering the phantom braking. We want it disabled - not waiting for the next incident to occur!

Jun 19, 2023

While the cruise control was engaged and traveling on a two lane road, the adaptive cruise control kicked in when it sensed a bicycle on the side of the road. There was an immediate hard braking applied by the car. Had there been a vehicle behind us we would have been rear ended. A few days later under very similar circumstances on a two lane road the brakes were applied by the vehicle. There were no other cars in sight - we were the only ones on the road. The only logical conclusion is the adaptive cruise control thought that the skid marks that were on the road was an obstacle that it braked for. Again, if there had been a vehicle behind us there would have been a collision. We contacted Tesla service in Reno, Nv. , advising of the above and requesting the adaptive cruise be disabled. We were informed they could not do that and if it happens again take note of time of event and they would review the cameras to see what is triggering the phantom braking. We want it disabled - not waiting for the next incident to occur!

Jun 19, 2023

Phantom braking while using cruise control on interstates. The automatic emergency braking caused severe slowdown reducing speed of vechicle from 75-55mph. On a 900 mi road trip phantom braking occured a minium of 12 times each direction. Sudden and unexcpeted braking nearly caused accidents on numerous occasions. As vehichles following were not expecting a sudden reduction in speed without cause. In no case was there an obvious trigger, so signs, shadows, debris, or any logical explanation for the dangerous sudden reduction in speed. Tesla service center in Madison, WI stated it was most likley 'just' a software issue. Tesla is not responsive to conerns and gravity of situation. Tesla service said they would inspect vehicle cameras but that would take several weeks, offered no loaner car, and dissmissed any cause for concern repeating the issue was simply a software issue that required drivers to better report 'bugs' and that more cars needed to drive these 'routes' (I-80 and I-76 in this case) in order for more accurate navigation. Vehichle repeatidly turned back on automatic emergency braking despite driver having disabled this feature.

Jun 19, 2023

the car will suddenly brake on the highway when the cruise control is on for no apparent reason

Jun 16, 2023

Tesla's forward collision system gave another false warning: on June 15, 2023 at 10:00am on Reston Pkwy at Reston, VA while I was traveling around 25mph for a car in front of me, with more than plenty of space between cars. This false warning caused a lot of confusion on my side, I tried to figure out what was wrong, the false warning itself distracted from the road. I can see the Tesla's false warning causing accidents in some cases. This needs immediate attention.

Jun 15, 2023

The contact owns a 2023 Tesla Model Y. The contact stated that while driving approximately 70 MPH with the Adaptive Cruise Control activated, the Forward Collision Avoidance system erroneously activated, causing the vehicle to abruptly decelerate. The contact stated that during the failure, there was no other vehicles or objects nearby to cause the system to be activated. The contact stated that the failure recurred every 5 miles after the initial failure occurred. After deactivating the Adaptive Cruise Control, the vehicle operated normally. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The mechanic stated that no hardware failures were found. The contact stated that the failure recurred whenever the Adaptive Cruise Control was activated, while there was no other vehicles or objects nearby. The manufacturer was notified of the failure. The failure mileage was 5,000.

Mileage: 5,000

Jun 15, 2023

Automatic hold disabled. I had multiple instances where automatic hold was disabled. If driver isn’t paying attention to screen it is hard to know and car rolls back on wheel. Earlier when I encountered this issue vehicle was rolling back and my wife caught this issue.

Jun 14, 2023

My car keeps giving false alarm which itself causes a lot of confusion and safety hazards. This incident took place on June 13, 2023 at 6:13pm on Rte 602/Reston Highway at Reston, VA. While I was driving on the right lane slowly, Tesla fired a false alarm for the car traveling in front of me, at that time my speed was about 15mph and there was plenty space between the cars. I filed bug report with the manufacturer.

Jun 14, 2023

My Tesla Model Y is experiencing phantom braking, due presumably to a faulty collission avoidance safety system. With cruise control enabled (not autopilot with lane keeping, only cruise control by depressing the stalk once vs. twice for lane keep) the car will phantom brake, where it slams on the brakes thinking their is a vehicle in its path when there is no vehicle in the front lane. This has happened to us on a clear toll road in Southern California on Hwy 73, both on June 7th, 2023 and in April/May 2023, where the Tesla slams on its brakes, decelerating us from 65mph to 38mph and below (at which point I slammed the accelerator pedal to avoid a rear end collission), with vehicles directly behind us, almost causing a dangerous accident. This happened with my three children in the back seat. We have experiencing this phantom braking twice in the last 2 months. In all cases the vehicle was well centered in the lane and there was no vehicle in the lane ahead of us, nor did we recently change lanes. I created a service ticket with Tesla, including bringing it into the service center at Lake Forest, CA, as scheduled, and they explained in person that there is nothing they can do, that they are unable to retrieve any video footage from the vehicle, and sent us away without even looking at the vehicle, replacing any hardware, hardware testing, or test driving it for themselves. We are at a complete loss of what to do with this vehicle that is only 6 months old. The vehicle has no warning lights or error messages prior to any of these failures. I feel that this vehicle is unsafe for my family to drive and Tesla is not putting forth reasonable effort to fix the vehicle.

Jun 14, 2023

This is regarding “phantom braking.” Whenever I engage adaptive cruise control invariably the car will slam on the brakes at random times. Typically on a 350 mile drive I experienced roughly 4 instances. In conclusion I deem this feature too dangerous to use unless the interstate is relatively empty of traffic.

Jun 14, 2023

This is regarding “phantom braking.” Whenever I engage adaptive cruise control invariably the car will slam on the brakes at random times. Typically on a 350 mile drive I experienced roughly 4 instances. In conclusion I deem this feature too dangerous to use unless the interstate is relatively empty of traffic.

Jun 13, 2023

I merged onto a 2 lane highway that has cross traffic. The speed limit was 65 mph. I was driving with cruise control (Autopilot) at the speed limit when the car braked very hard. The closest car in front of me was about 0.25 miles and there was no oncoming or cross traffic. I am lucky that there was no car behind me because I would have been rear ended because the breaking was so severe. This is the second time in a month that this occurred. During the first occurrence a truck was crossing the road about 500 feet ahead of me. The car over reacted and braked, but at least there was an apparent reason. Today's event was completely inexplicable. I have decided to stop using Autopilot on two lane roads - it's too unpredictable. I wish the car had regular dumb old cruise control - it would be safer.

Jun 12, 2023

At 10 AM on a sunny day on Sunday driving on a highway at ~68 MPH on autopilot, car suddenly applied the breaks causing it to stop but I applied accelerator to prevent rear end accident. Accident avoided because road didn’t have much traffic.

Jun 12, 2023

While using Tesla's Adaptive Cruise Control on the highway, the car's Automatic Emergency Braking system applied brakes and decelerated rapidly with no obstacle on the road, as if an immanent crash was about to happen. The risk was greatest when it happened with a car traveling behind us and didn't anticipate my car braking since there was no reason to do so. My wife and I felt like we could be rear-ended. This happened several times over many days traveling across the country. On June 5th, at about 8:30 AM Mountain Time, I called Tesla Service. I called to learn if this could be fixed. I spoke with the front line employee, and than escalated my call and spoke to the supervisor. Both said the car was acting as intended, that this happens with all versions of auto pilot, and there was no way to fix it. Even when I turn off the Automatic Emergency Breaking feature, phantom braking still occurs. This call was recorded by Tesla, and they have the record. On long drives, it really helps to use this technology, even though using it puts us at risk. I support filing a claim at Tesla.com/legal or joining class action suit.

Jun 12, 2023

While using Tesla's Adaptive Cruise Control on the highway, the car's Automatic Emergency Braking system applied brakes and decelerated rapidly with no obstacle on the road, as if an immanent crash was about to happen. The risk was greatest when it happened with a car traveling behind us and didn't anticipate my car braking since there was no reason to do so. My wife and I felt like we could be rear-ended. This happened several times over many days traveling across the country. On June 5th, at about 8:30 AM Mountain Time, I called Tesla Service. I called to learn if this could be fixed. I spoke with the front line employee, and than escalated my call and spoke to the supervisor. Both said the car was acting as intended, that this happens with all versions of auto pilot, and there was no way to fix it. Even when I turn off the Automatic Emergency Breaking feature, phantom braking still occurs. This call was recorded by Tesla, and they have the record. On long drives, it really helps to use this technology, even though using it puts us at risk. I support filing a claim at Tesla.com/legal or joining class action suit.

Jun 12, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while driving 70 MPH with the Adaptive Cruise Control or Autonomous Self Driving feature activated, the vehicle experienced phantom braking. No warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,008.

Mileage: 1,008

Jun 12, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while driving 70 MPH with the Adaptive Cruise Control or Autonomous Self Driving feature activated, the vehicle experienced phantom braking. No warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,008.

Mileage: 1,008

Jun 11, 2023

The Adaptive Speed Control will randomly, abruptly decelerate the vehicle for absolutely NO reason. This certainly is safety item if a car were following me. With the Tesla set in the "Hold" setting for regenerative battery charging purposes, this is the same as slamming on the brakes. Also, this vehicle now only utilizes cameras for sensing everything and it falls short in this area. Other times this happens includes: Orange cones in construction areas, a vehicle crowding the center line in multi-lane highways and also, vehicles traveling the same direction ahead of you in a curve. In these instances, cameras and or computers processing the camera information is getting it wrong...

Jun 11, 2023

Car under adaptive cruise control braked hard after changing lanes from behind another vehicle to an open lane with no traffic. Went quickly from 65 to 20 mph until driver started accelerating manually

Jun 11, 2023

Car under adaptive cruise control braked hard after changing lanes from behind another vehicle to an open lane with no traffic. Went quickly from 65 to 20 mph until driver started accelerating manually

Jun 10, 2023

I am filing the following two incidents regarding false and faulty warnings of the forward collision system. I also filed "bug reports" with the manufacturer, will ask for a service appointment. 1.On June 7, 2023 at 9:10am while I was driving from Fairfax, VA to Arlington, VA on Rte 50, this section of the road had 3 lanes, the left most lane was blocked with a car signaling for a left turn. I am in the middle lane, which is slowed down, there is plenty of distance between my car and the one in front of me. At that point of time, I received a false alarm. 2. On June 9, 2023 at 8:11pm while I was traveling with family on Rte 620, one lane slowed down due to approaching a roundabout my car fired another faulty forward collision warning. Everybody in the car is confused, trying to figure out what is going on. There is plenty of distance, double the legally required, between my card and the car in front of me.

Jun 10, 2023

Phantom braking at highway speed. Maybe a shadow or line on the road confuses the system and slams on brakes. Is more common if the cruise is engaged. Happens every day. My commute is about 30 miles happens once or twice every drive. Increases risk of being rear ended. The car is not FSD enabled.

Jun 10, 2023

I drive in West Texas, no hills but some rises and slopes, mostly flat. Going from Odessa to Lubbock (5AM) maybe 2 phantom braking episodes. Coming back on a clear, sunshiny day I experienced 15-20, out of the blue. Scared me to death. No cars within 100 yards, just BAM and it braked. Another 6-7 when the car thought a car over taking me was a problem and braked or one coming in a two lane (just about 5 miles only) thinking there was a danger. We are talking about excellent 4 lane highways with excellent pavement and markings.

Jun 9, 2023

The adaptive cruise control was on today at and around 10:30am on highway 101N in the Bay Area, CA from Woodside exit on 101N to 6th street exit on 280 in SF. The listed highway speed started changing erratically causing the car to break to slow without cause and I had to take over to avoid being rear ended. There were no cars ahead of me that were close enough to cause breaking, and no construction zone or signage either. It was the listed highway speed that kept changing erratically from 65mph to as follows: 25 mph for a few minutes in a 65mph zone, then back to 65mph 25mph for a few minutes in a 65mph zone, then back to 65mph 35mph for maybe a minute in a 65mph zone, then back to 65mph 55mph for a short minute in a 65mph zone, then back to 65mph 30mph for a minute or so in a 65mph zone, then back to 65mph 25mph for a few minutes in a 65mph zone

Jun 8, 2023

I experience multiple and frequent phantom braking events when using the Active Cruise Control. This continues to occur every time I use cruise control, and occurs even on straight empty roads on bright sunny or overcast days, and creates a serious safety issue for any vehicles that are following. The deceleration is rapid because of the regenerative braking capabilities of the vehicle. There are no warnings lamps or indications associated with these random braking events. The vehicle has not been inspected by the manufacturer, but my research shows this is a common defect reported by many Tesla owners. Tesla should, at a minimum, provide a software option to deactivate Active Cruise Control and make it a non-traffic aware system until such time as a bug proof system can be produced.

Jun 7, 2023

We upgraded our auto pilot to the advanced auto pilot system and when driving from Denver to Santa Fe the Tesla would brake abruptly without notice or reason. The braking reduced speed by at least 30-40 mph in a matter of a second or two. This occurred 6 times during this drive. The concern is if this happens when other cars are driving behind our car, it will cause a collision.

Jun 5, 2023

This has been a consistent on-going issue with my brand new 2023 Tesla Model Y. While using Autopilots Traffic-Aware Cruise Control and the Autosteer feature the car will without warning begin braking. Each time is different in regards to severity of the breaking but it is typically like letting off the accelerator pedal which in a Tesla is comparable to significant breaking. Have taken two highway road trips and on both trips, the phantom breaking has occurred multiple times. Some of the incidents the car would go from 75MPH to 45MPH in a matter of seconds. From research done, this "Phantom Breaking" is a serious issue that Tesla says is due to software issues and not hardware issues. Our safety was put at risk because the person behind us might not be paying attention when cruising on open road, during daylight, etc and could rear-end our car. There have been no predictors or weather conditions that cause the braking. Usually, for us, has happened on sunny days on multi-lane highways with not a lot of traffic. Have taken car to dealer and they state it is a software issue. No warning signs that the breaking would happen and no objects or cars show up on the screen when it happens.

Jun 5, 2023

This has been a consistent on-going issue with my brand new 2023 Tesla Model Y. While using Autopilots Traffic-Aware Cruise Control and the Autosteer feature the car will without warning begin braking. Each time is different in regards to severity of the breaking but it is typically like letting off the accelerator pedal which in a Tesla is comparable to significant breaking. Have taken two highway road trips and on both trips, the phantom breaking has occurred multiple times. Some of the incidents the car would go from 75MPH to 45MPH in a matter of seconds. From research done, this "Phantom Breaking" is a serious issue that Tesla says is due to software issues and not hardware issues. Our safety was put at risk because the person behind us might not be paying attention when cruising on open road, during daylight, etc and could rear-end our car. There have been no predictors or weather conditions that cause the braking. Usually, for us, has happened on sunny days on multi-lane highways with not a lot of traffic. Have taken car to dealer and they state it is a software issue. No warning signs that the breaking would happen and no objects or cars show up on the screen when it happens.

Jun 1, 2023

I bought the Model Y in Feb 2023, after 2 months of driving, 3 weeks back on 5/14/2023, all of sudden the car lit up Yellow Brake indicator on dashboard while I was driving downhill. I didn't understand what this indicator meant but when I needed to brake - I could not brake at all, so I let regenerative braking slow the car down which it did. I was horrified as I was on the road at that time, so I tried to find parking to park the car and then read online what this indicator meant, but felt very unsafe to drive the car home. Since then Brakes doesnt work and ABS seems to push back my foot hard and Adaptive cruise controld doesnt work at all. I have service appointment on 6/6 which is the first appointment I could find close to my home.

Jun 1, 2023

Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.

Jun 1, 2023

Drove my Tesla on a road trip for the first time and while driving the vehicle would slam on the brakes with no vehicle object or person in front of the vehicle. Very dangerous due to driving 70mph and vehicle tried to come to stop with vehicles behind me. This happened at least 3 times while in adaptive cruise control.

Jun 1, 2023

My car's forward collision warning system, gave another false warning: 1. May 31, 2023 at 9:04am 2. While driving on Rte. 50 at Fairfax, VA 3. I had more then enough safe distance between my car and the car in front of me The forward collision system provided sound, and visual alarms for the unwarranted situation that I described above. This cause a great deal of confusion, shock and distracted me from the road.

May 31, 2023

The car drops the speed suddenly when the car is in autopilot mode .I have noticed this issues on interstate so far . I-68,I-90,I-76,I-80. It happened 6-8 times so far since i bought the car (3/7/2023 ). This is a dangerous situation and high risk of collision from the rear . I have informed Tela service team and i have been acknowledged that there is no solution at this point but they were working on the software updates . I kindly request NHTSA to ask Tesla to recall the car until the issue gets fixed . I'm really worried .

May 31, 2023

Driving directly north on SR281, about an hour before sunset. Perfectly clear dry sunny day. No traffic for at least 500ft in front of me. A car immediately behind me (about 2 car lengths).. The sun was at the roughly 10 o-clock position (Horizontal plane, 12 o'clock being directly forward/North), and at about 10 o'clock vertically (12 o'clock being directly up, West at 9 o'clock, East at 3 o'clock, centered on my position). Full Self Driving beta visualization was enabled. The vehicle was not in AutoSteer or Full Self Driving mode - but it was in Traffic-Aware Cruise Control mode. My car braked hard and suddenly, causing the car behind me to brake. On the FSD display, a red vehicle was rendered on top of my location (driver position of this "ghost" vehicle would have been ~2 feet in front of where I was sitting). This phantom car appears to have been caused by lens flare from the sun. This sequence of events repeated itself four or five times over the next few minutes, with the ghost car appearing, the car trying to brake, and then disappearing. My safety was put at risk due to hard and unexpected braking under conditions where there was no reasonable expectation that I would need to perform an emergency stop. The risk was from the vehicle behind me having to unexpectedly stop; without an attentive drive this would have caused a collision. The vehicle has not been examined by any dealer or service center, and appears to be a software problem that occurs under specific lighting conditions.

May 31, 2023

Driving directly north on SR281, about an hour before sunset. Perfectly clear dry sunny day. No traffic for at least 500ft in front of me. A car immediately behind me (about 2 car lengths).. The sun was at the roughly 10 o-clock position (Horizontal plane, 12 o'clock being directly forward/North), and at about 10 o'clock vertically (12 o'clock being directly up, West at 9 o'clock, East at 3 o'clock, centered on my position). Full Self Driving beta visualization was enabled. The vehicle was not in AutoSteer or Full Self Driving mode - but it was in Traffic-Aware Cruise Control mode. My car braked hard and suddenly, causing the car behind me to brake. On the FSD display, a red vehicle was rendered on top of my location (driver position of this "ghost" vehicle would have been ~2 feet in front of where I was sitting). This phantom car appears to have been caused by lens flare from the sun. This sequence of events repeated itself four or five times over the next few minutes, with the ghost car appearing, the car trying to brake, and then disappearing. My safety was put at risk due to hard and unexpected braking under conditions where there was no reasonable expectation that I would need to perform an emergency stop. The risk was from the vehicle behind me having to unexpectedly stop; without an attentive drive this would have caused a collision. The vehicle has not been examined by any dealer or service center, and appears to be a software problem that occurs under specific lighting conditions.

May 31, 2023

Experienced dangerous situation while using Speed Control, aka: Cruise Control, with NO vehicles ahead of mine, a totally empty road in New Mexico on I-25, the Tesla Model Y with 2,000 miles on it suddenly braked, dropping the speed over 15mph, then suddenly accelerated, I read this is a known problem and is known as Phantom Braking. It happened several times during the trip, once with a vehicle behind me creating a VERY dangerous situation. I have stopped using this feature until Tesla offers a proven fix for the issue.

May 29, 2023

Approximately 5 times while using Adaptive Cruise Control my 2023 Tesla Y will abruptly brake and slow down approximately 10-15 mph even through there are not roadway dangers. It is a startling event every time.

May 28, 2023

While driving on a relatively straight, 2-lane highway with cruise control set and no autopilot, the car started to brake suddenly and aggressively. This caused the car behind me to almost rear end my car. Luckily I was quick enough to press the accelerator to avoid the accident. This same sudden braking happened a total of 4 times within a 200 mile trip, one of which almost caused an accident.

May 28, 2023

I have my car serviced 4(four) times, most recently on May 26, 2023 at Tesla Sterling, VA Service Center. While traveling with family on May 27, 2023, we had three false warning incidents, each caused serious confusion and distress: 1. On May 27, at 12:47pm on Alder Woods Dr. at Fairfax VA - my car issued a false warning for a legally parked car on the street. 2. On May 27, at 6:51pm on I-495South - my car issued another false alarm for a slow downed traffic, for the car travelling in front of me - going well below the speed limit, with a lot of space between two cars. 3. On May 27, at 6:53pm on I-495South - my car issued a third false alarm for the same slow downed traffic, and for the same car as I described above - going well below speed limit, with a lot of space between two cars. Tesla's Forward Collision System warnings can't be turned off, the false alarms as I described above cause a lot of confusion. I need to look at the screen to study what was going on, the false warnings system distracts me, which may cause other serious injuries or problems. Also, the forward collision system is connected to Tesla insurance, I am paying 2 times more than what I started to pay, due to false warnings, when I purchased the car 6 months ago, for no good reason.

May 28, 2023

We have had our car for under 3 months and have had repeated episodes (easily 2 to 3 dozen) of extremely rapid braking when the car is in cruise control on the open interstate road when there are no cars ahead of us or any other obstacles that might have triggered the camera sensor. Tried turning off the forward collision avoidance option and the events still happen. Have kept the windshield over the front camera areas clean. It has happened typically during sunny days as we have not usually used the cruise control in the rain. When these events happen there is typical rapid slowing of the vehicle by 20-30 mph within a few seconds. If a car was following close behind us, there would be a high chance of collision. There have been no warning messages or any signs that the vehicle is otherwise malfunctioning. When we contacted Tesla technical assistance, they emailed us a copy of the part of the car manual that says the feature might not function in bad weather, if the camera is not clean, in construction zones, etc. none of which describe the circumstances of when this malfunction happens in the car in broad daylight. They also said whenever it happens to send a bug report which the technicians will look at. They also said it might be fixed with the next update, which of course, it wasn't. Finally, in the same batch of emails, they sent email that said we could report our issue to NHTSA which without any other resolution method to the problem, is why I am reporting it here. It seems as if there are many Tesla owners who are reporting this problem online. It may have been less of a problem before Tesla removed the radar feature in the last year and depended solely on their front cameras to make automatic braking decisions for the car. Whatever is happening, it isn't working and makes driving with cruise control scary and dangerous. Thank you for listening. Please help.

May 27, 2023

This incident took place on May 26, 2023 at 3:43pm on Rt 608 (West Ox Rd) at Fairfax, VA. I had another false alarm warning for a car traveling in front of me with below the speed limit and having more than plenty space between us. My car put a false warning with extreme sounds and visuals, as a result I had to take off my eyes from the road and look at the screen to see what may be going on. I was distracted due to this warning, and I had to 'hard brake' as a result. Tesla's false forward collision warning almost caused an accident as a result. Both false warning and the follow up is captured in the screenshot that I share. I had my car at Tesla Service Center at 9am same day on the same day (May 26, 2023) for fixing Forward Collision System malfunctions. The service told me that there is no fix, they are aware of the problems, but there is no fix.

May 24, 2023

False forward collision took place on May 24, 2023 at 6:18pm on Rt. 50 Arlington, VA in the following form: I was driving on my way home, while driving around 35mph (limit is 45mph), a car in front of was taking the left lane dedicated to turn left, which slowed down. I was going slow (35mph) and there was more than enough space between me and the car in front of me. At this point Tesla's forward collision gave me another false warning.

May 24, 2023

Car was in autopilot multiple times and sharply applied brakes with nothing in front or obstacles. This is dangerous and almost caused an accident.

May 23, 2023

Vehicle at interstate speeds would periodically “phantom brake” on I-90 one a clear day with no other cars around. Experienced about 10 different phantom brake incidents betweeen Sioux Falls and rapid city

May 23, 2023

Vehicle at interstate speeds would periodically “phantom brake” on I-90 one a clear day with no other cars around. Experienced about 10 different phantom brake incidents betweeen Sioux Falls and rapid city

May 23, 2023

Phantom Braking: On our trip from Billings, MT to Minneapolis and back, we experienced 13 hard phantom braking incidents on I94. The first 3 were extremely dangerous and anxiety-inducing. We were very fortunate we did not have following traffic or we likely would have caused a collision at high speed. After that, I used the cruise control sparingly and only when we did not have following drivers. Still, we were anxious whenever I engaged cruise control and every time the car braked hard for no apparent reason. I am well-aware that Tesla owners report this problem regularly to the NTSB, and I keep expecting the company or the Agency to do something about it. It will kill people. We would be grateful for some action here.

May 23, 2023

I bought this car on March 2023. The windshield blades won't stop running on auto. I kept it turned off, but when I engage the adaptive cruise control, it goes back on and I can't turn it off. I made a service request on May 10 and Tesla cancelled the appointment saying the issue was resolved because it was a software issue, not a hardward issue. I was advised that wait for over the air update. I have had 3 over the air updates and the issues continuous. This is no my first tesla and this was never a software problem with my previous car. I also have another tesla Y 2021 that doesn't have the problem either. I have contacted Tesla again and they don't have a solution. One of the main reason I keep buying teslas is because I have problems with my arms and need to use the adaptive cruise control with lane centring to easy my arm pain. It is a feature I bought and it has to work otherwise I don't want this car. what seems to be easy it is become a problem. I always happen to get disconnected when talking to people at tesla. They must really have phone problems.

May 21, 2023

Braking. Yes, can be inspected upon request. Phantom braking for no apparent reason occurred at least 12 times in each direction on a long-distance trip on 2- and 4-lane roads on May 15 & 17 and also a trip in April, both in Autopilot and TACC modes, with nothing but the open road ahead, very little traffic, although a couple times when nearing the top of a hill. Driving at 70 mph on 2-lane roads and 80 mph on 4-lane roads. Concern of being rear-ended if passing a vehicle so wait long time to return to driving lane. Fortunately in standard driving no one was following closely to cause concern. One time when I was passing a semi, when I was almost even with the cab. No contact with dealer or service center as they are 240 miles away from my home or inspection by others. Unknown if there were on-screen messages due to watching the road instead.

May 21, 2023

Braking. Yes, can be inspected upon request. Phantom braking for no apparent reason occurred at least 12 times in each direction on a long-distance trip on 2- and 4-lane roads on May 15 & 17 and also a trip in April, both in Autopilot and TACC modes, with nothing but the open road ahead, very little traffic, although a couple times when nearing the top of a hill. Driving at 70 mph on 2-lane roads and 80 mph on 4-lane roads. Concern of being rear-ended if passing a vehicle so wait long time to return to driving lane. Fortunately in standard driving no one was following closely to cause concern. One time when I was passing a semi, when I was almost even with the cab. No contact with dealer or service center as they are 240 miles away from my home or inspection by others. Unknown if there were on-screen messages due to watching the road instead.

May 21, 2023

A two-month old Tesla model Y encountered phantom braking at least 12 times in 5 days while Autopilot was activated. All incidents happened in a 4000 miles round trip on I-5 in California, I-10 in Arizona, and I-10 in Texas. The vehicle underwent automatic braking without any prior prediction. As a result of these incidents, there was a potential risk of the rear vehicle colliding with my own vehicle, or the potential risk of neck injury. These incidents happened on 05/08/2023, 05/09/2023, 05/19/2023, 05/20/2023, and 05/21/2023.

May 21, 2023

A two-month old Tesla model Y encountered phantom braking at least 12 times in 5 days while Autopilot was activated. All incidents happened in a 4000 miles round trip on I-5 in California, I-10 in Arizona, and I-10 in Texas. The vehicle underwent automatic braking without any prior prediction. As a result of these incidents, there was a potential risk of the rear vehicle colliding with my own vehicle, or the potential risk of neck injury. These incidents happened on 05/08/2023, 05/09/2023, 05/19/2023, 05/20/2023, and 05/21/2023.

May 20, 2023

Incidents of phantom braking: We took our brand new Tesla model Y on a road-trip from Saint Helena CA to Scottsdale AZ and back. We had several incidents of the car slamming on the brakes while in cruise control due to mistakes in recognizing an actual reason to brake. May 11, in Arizona on highway 60, single lane road, we were in the right lane heading east when a large white pickup approached in the left lane. Our car mistook the approaching vehicle as a potential collision and slammed the brakes. This occurred a second time with another approaching vehicle at which point we ceased using cruise control. May 17 return trip on highway 10 in the morning, as I was driving with cruise control on, two lane highway, I approached a swale in the road with a change in pavement color. Gray concrete color contrasted with the blacktop patches in the upslope of the swale and the car slammed on the brakes. Same day, same highway, I was in the left lane having passed a slower vehicle. There were two cars behind me, waiting to pass. I put on the right turn signal and began to move into the right lane. There were a series of white jersey barriers on either side of the road. The car mistook these as a potential collision, slammed on the brakes and pushed me back toward the left lane. I applied the accelerator and forced it back into the right lane, avoiding a collision with the cars behind me. May 18 driving north on highway 5, multi lane highway and as my wife was driving and crested a hill there was a wire hanging across the road. In the center of the wire was a camera or some other device. While the wire was at least 6 feet over us, the car mistook it for an obstruction and slammed on the brakes.

May 20, 2023

Incidents of phantom braking: We took our brand new Tesla model Y on a road-trip from Saint Helena CA to Scottsdale AZ and back. We had several incidents of the car slamming on the brakes while in cruise control due to mistakes in recognizing an actual reason to brake. May 11, in Arizona on highway 60, single lane road, we were in the right lane heading east when a large white pickup approached in the left lane. Our car mistook the approaching vehicle as a potential collision and slammed the brakes. This occurred a second time with another approaching vehicle at which point we ceased using cruise control. May 17 return trip on highway 10 in the morning, as I was driving with cruise control on, two lane highway, I approached a swale in the road with a change in pavement color. Gray concrete color contrasted with the blacktop patches in the upslope of the swale and the car slammed on the brakes. Same day, same highway, I was in the left lane having passed a slower vehicle. There were two cars behind me, waiting to pass. I put on the right turn signal and began to move into the right lane. There were a series of white jersey barriers on either side of the road. The car mistook these as a potential collision, slammed on the brakes and pushed me back toward the left lane. I applied the accelerator and forced it back into the right lane, avoiding a collision with the cars behind me. May 18 driving north on highway 5, multi lane highway and as my wife was driving and crested a hill there was a wire hanging across the road. In the center of the wire was a camera or some other device. While the wire was at least 6 feet over us, the car mistook it for an obstruction and slammed on the brakes.

May 20, 2023

This incident took place on May 20, 2023 at Judicial Dr, Fairfax VA at 1:12pm. I was driving with my family, I changed from left lane to the right lane and the forward collision warning went off for no good reason: I didn't have any cars in front of me, or at my right hand side. Forward collision warning is producing false/phantom warnings.

May 20, 2023

False forward collision warning incident took place on May 20, 2023 at 9:25pm on Alder Woods Dr. Fairfax, VA. The forward collision system mistake a legally parked on the street car for a moving car, and produced a false/phantom warning.

May 19, 2023

My vehicle has issues correctly identifying forward collisions. There are moments the car produces "phantom forward collision warnings" of objects or people not in the same lane (such as a pedestrian on a sidewalk or a car far outside of a safe stopping distance. However, there are other instances where I would expect a forward collision warning and receive none at all. This is exasperated by environmental factors and road conditions. "Tesla Vision" with camera-only detection seems to be highly unreliable based on the environmental factors (such as amount of daylight) or road conditions (speed bumps, construction areas, etc).

May 17, 2023

Tesla Model Y adaptive Cruise control was engaged while on an expressway; there were no cars in sight in front of me and very light traffic about 1000 feet behind me; the distance was set to 4 car lengths. I was steering from the travel lane to an exit lane, with feet off of the pedals. While steering from travel lane to exit lane, the adaptive cruise control suddenly braked, and the car reduced speed from 65 to 45 mph before I took over and applied the gas. The braking was sudden with no warning given.

May 15, 2023

The contact owns a 2023 Tesla Model Y. The contact stated that while driving 45 MPH with the cruise control feature activated, the vehicle inadvertently decelerated without the brake pedal being depressed. The contact corrected the failure by depressing the brake pedal. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The failure was approximately 3,950.

Mileage: 3,950

May 11, 2023

Several consistent and repeating phantom braking instances on morning commute on 1-10 and hwy 90 between Tucson AZ and Sierra Vista Az daily.

May 11, 2023

Several consistent and repeating phantom braking instances on morning commute on 1-10 and hwy 90 between Tucson AZ and Sierra Vista Az daily.

May 10, 2023

This incident, which is a false forward collision warning, took place on May 10, 2023 at 8:56am ET on Route 50 at Arlington, VA: 1. I was travelling on Rt. 50 at the left lane 2. Due to morning traffic jam, I, and all the other cars, were moving way below the maximum speed limit 3. On my right, there was another car traveling below the speed line with left signal on 4. Other car didn't make make any lane changes, but its left turn signal kept blinking 5. While I was passing this car, I received a false warning from my Tesla Model Y performance model vehicle 6. Other car, didn't change lanes, it stayed in its own lane

May 8, 2023

While using Tesla's "traffic aware cruise control", the car rapidly slowed 3 times unexpectedly and harshly. Once going 35 mph following another car on a 2 lane road, then 2 times today while going 60 mph on a 2 lane highway. There was never any reason to slow down, and it would have caused an accident if another car had followed closely. This feature appears to be seriously malfunctioning under ideal operating conditions: during the day, not going into the sun, no glare, without rain.

May 8, 2023

On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.

May 8, 2023

On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.

May 7, 2023

Driving at 80mph with cruise control on in daylight, car suddenly for no reason braked hard, this occured 2 times hard and several other times enough to alert us while driving and take Cruise Control off by touching brake pedal Car went immidiately from 80mph to 60mph throwing us forward in our seats.

May 6, 2023 Crash

The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.

May 6, 2023 Crash

The Model Y with AutoPilot Plus and Autopark enabled lurched forward and crashed into a wall during parking. Just as important a concern is that the car never made a beep, chirp or any other indication or warning that it ever even realized it was driving into an obstacle. We are certain the collision would not have happened had Tesla not removed ultrasonic sensors from the car because the driver has driven many teslas and even owned a tesla before but all had USS sensors in them.

May 5, 2023 Crash

I was going to park in front of the store at the shopping mall. before I reached the parking spot car was not slowing down automatically after releasing the acceleration pedal. I decided to use the brake (which I rarely use because the car stops automatically when you release acceleration pedal) and I really don't remember how everything happened and I might accidentally step on the acceleration pedal instead of brake, but the car was not able to detect any obstacles or objects and I ended up braking heavy metal bench in front of the store and broke into the store. I ended up smashing entire front window and drove into the store as deep as 1.5 feet breaking the liquor boxes. After this heavy impact the airbags were not deployed. My concern is into two safety issue: Airbags not deploying and car safety sensors not functioning.

May 4, 2023

I had taken my car to the Tesla Service center twice in the recent past for the same problem: My car is engaging forward collision warnings for the legally parked cars on the street. I had more than several incidents of the same problem. It creates a big safety situation by showing a moving car in front of me, and indicating that there will be a forward collision. This creates a lot of stress while driving the car, and so much confusion so that I need to give my attention to my surrounding to see where the (false) problem may be. I have reported similar incidents to NHTSA, I strongly believe you need to investigate this case thoroughly and issue a recall. I am providing a couple noted false incident with time steps to help your investigation. Please reach out if I can be of any assistance, I share my up to data contact information. Dr. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

May 4, 2023

On May 4, 2023 at 11:51am, at 602/Reston Pkwy in the area of Reston,VA Tesla Forward Collision Warning falsely engaged for a moving car in front of me at a legal speed, and having more than abundant distance between two cars. I requested a Tesla service appointment for the third time regarding faulty forward collision warning. I am attaching information about my trip captured at Tesla's mobile app at the Trip View section. Please let me know if I can provide more or detailed information. Best, regards.

May 2, 2023

Dear Sir/Madam, I was cruising on autopilot on the highway at close to 80-85MPH and the brakes were suddenly applied bringing down the speed to less than 60MPH. There were cars behind me within the same lane(fortunately at a safe distance) and there were no cars in front of me for at least a mile or either on the side. The hard brake being applied unexpectedly, even without cars or obstacles in the front or side lanes, felt very unusual on autopilot mode. I would like to get this checked as to what is causing this issue as a priority as it can pose to be a real hazard if this happens in a packed highway lane or if any other driver is driving the car unaware of the issue. Regards, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

May 1, 2023

I've experienced "phantom braking" about 5 times in the last 3 months, where the vehicle automatically braked aggressively when on Autopilot without another nearby object in front of it. Some of the cases are re-producible, especially going West on Route 66 near coordinate 38.84779147045726, -77.42673470607882, where there are overlapping bridges above the highway. The aggressive braking of my vehicle caused vehicles behind me to swerve. Also, I've experienced false forward collision warnings multiple times. The most re-producible one is going down a little hill and its bumps near 38.88456462883165, -77.49153173786168 going west. The others happened when going around a circle or semicircle curves, with cars parked on the side or another car farther ahead in the circle.

May 1, 2023

I've experienced "phantom braking" about 5 times in the last 3 months, where the vehicle automatically braked aggressively when on Autopilot without another nearby object in front of it. Some of the cases are re-producible, especially going West on Route 66 near coordinate 38.84779147045726, -77.42673470607882, where there are overlapping bridges above the highway. The aggressive braking of my vehicle caused vehicles behind me to swerve. Also, I've experienced false forward collision warnings multiple times. The most re-producible one is going down a little hill and its bumps near 38.88456462883165, -77.49153173786168 going west. The others happened when going around a circle or semicircle curves, with cars parked on the side or another car farther ahead in the circle.

Apr 29, 2023

Phantom breaking when adaptive cruise control is on. Manufacturer refuses to help and promises a software fix is on the way. No way to use cruise control without adaptive cruise control, so no way to use cruise control safely. I was pulled over today after the car decided to brake check a sheriff deputy. Lane departure warning activates for no apparent reason. Does not go away when the feature is disabled. Actively corrects for the non existent lane departure; came inches from crashing several times in 8,000mi. Tesla suggests I use an alternate route because this one is "too rough". It's an interstate. Forward collision warning activates for no apparent reason despite being set to off. Does not actively brake but it does make a startling chime.

Apr 29, 2023

Phantom breaking when adaptive cruise control is on. Manufacturer refuses to help and promises a software fix is on the way. No way to use cruise control without adaptive cruise control, so no way to use cruise control safely. I was pulled over today after the car decided to brake check a sheriff deputy. Lane departure warning activates for no apparent reason. Does not go away when the feature is disabled. Actively corrects for the non existent lane departure; came inches from crashing several times in 8,000mi. Tesla suggests I use an alternate route because this one is "too rough". It's an interstate. Forward collision warning activates for no apparent reason despite being set to off. Does not actively brake but it does make a startling chime.

Apr 29, 2023

When I use the autopilot system. The car applied automatic emergency braking abruptly even there is nothing in the front. This could result in the rear end accident. I recorded a video since it kept applying AEB. But your system does not let me upload it.

Apr 29, 2023

While driving down the freeway on 4/29/2023 my Tesla Model Y slammed the brakes on for seemingly no reason without warning. This incident occurred with auto pilot and auto steering engaged. The day was clear and road was clear.

Apr 28, 2023

Tesla abruptly reduced speed by as much as 30 mph while using cruise control in various scenerios. @ lanes highway with oncoming traffic, divided highways with no traffic or obstacles nearby. It happened at least 6 different times while on a 1400 mile trip. There were no warnings issued in any of the occurances. I discontinued using cruise control because of this issue. I have an appointment to take the Tesla in on May 5, 2023 to correct the problem, but after researching this issue, I now know this is an ongoing problem At 2 of the supercharger stations we stopped at, 2 other Tesla drivers asked me if I had this issue, because they were experiencing it also.

Apr 28, 2023

Tesla abruptly reduced speed by as much as 30 mph while using cruise control in various scenerios. @ lanes highway with oncoming traffic, divided highways with no traffic or obstacles nearby. It happened at least 6 different times while on a 1400 mile trip. There were no warnings issued in any of the occurances. I discontinued using cruise control because of this issue. I have an appointment to take the Tesla in on May 5, 2023 to correct the problem, but after researching this issue, I now know this is an ongoing problem At 2 of the supercharger stations we stopped at, 2 other Tesla drivers asked me if I had this issue, because they were experiencing it also.

Apr 26, 2023

When driving using basic autopilot (i.e., adaptive cruise control), the windshield wipers will often be automatically activated when not needed. This is damaging the windshield, the wipers, and very distracting. It makes the car much less drivable in these conditions and a safety hazard, as I'm trying to figure out how to turn off the wipers, distracting me from the road. Happens often. Basically, the point is this: It is frequently the case that I as the driver have no control over the windshield wipers.

Apr 26, 2023

This is the problem know in Tesla world as "phantom braking." This happens to me frequently. I am driving on a clear road, no obstacles, and the car will brake hard for no clear reason. At best this is annoying. But there are times when it is extremely dangerous. This happens on highways and interstates at highway speeds. Drivers behind me are forced to brake hard to avoid a rear-end collision.

Apr 25, 2023

Car just applying brake on its own when I was driving on freeway on April 12, 2023 at 1105AM and 115PM and on April 18 at 1414PM. I was lucky nobody was following me closely, otherwise it could be a different result. I was driving at around 70 mph on cruise control. This incidents happened on Freeway 5 in southern California and the weather was nice during that time. This issue could be accident waiting to happen.

Apr 23, 2023

This incident is related to the previous incident that I filed with NHTSA issue is 11514358 on March 28, 2023. I had my car serviced at Tesla service on April 14, 2023. I shared all the data and my complaint with the service center located at 22400 Davis Dr., Sterling, VA. I was told the issue is fixed. But, I had exactly the same problem: AI/Deep learning technology based Tesla Forward Collision System mistaken a 'parked on the street car' for a moving car, and it gives me crash warning, thinking that I will be crashing to a moving car. This incident happened at April 21, 2023 at 10:25am at Alder Woods Dr, at Fairfax, VA. I have other forward collision warning related mishaps, which I will be filing separately.

Apr 23, 2023

I was driving palisade parkway in NY in autopilot mode at around 65 mph. The car suddenly reduced speed to below 50 mph for no reason. This happened twice in the same trip so I decided not to use the auto pilot function anymore.

Apr 23, 2023

When adaptive cruise control is enable, it will break abruptly when there is no danger. AKA “phantom breaking”

Apr 21, 2023

1: While using cruise control, the car will apply emergency braking without cause or warning. I have learned that this is known as phantom braking. 2: Occupants in my car as we'll as anyone driving behind me are at risk of injury or death due to this issue. 3: The Tesla dealer determined there is no hardware issue. Stated further that a future software update may correct the problem and referred me to the users manual for limitations of the system. 4: The car has been serviced by the dealer without resolution. 5: No warnings or messages are executed by the car prior to the phantom breaking. *** Note *** At minimum there needs to be a warning that must be acknowledged by the driver whenever cruise control is activated like the warning messages post by some cars when activating a GPS system.

Apr 21, 2023

1: While using cruise control, the car will apply emergency braking without cause or warning. I have learned that this is known as phantom braking. 2: Occupants in my car as we'll as anyone driving behind me are at risk of injury or death due to this issue. 3: The Tesla dealer determined there is no hardware issue. Stated further that a future software update may correct the problem and referred me to the users manual for limitations of the system. 4: The car has been serviced by the dealer without resolution. 5: No warnings or messages are executed by the car prior to the phantom breaking. *** Note *** At minimum there needs to be a warning that must be acknowledged by the driver whenever cruise control is activated like the warning messages post by some cars when activating a GPS system.

Apr 21, 2023

Automatic emergency braking occurs without cause at high speeds on flat divided Hwy. Happened on multiple trips 5 or more times in a 3 hour drive on 3 different highways in NM. Tesla service has addressed the issue twice. said everything is working properly. Happens when Cruse control + auto steering are active.

Apr 21, 2023 Crash

Tesla autopilot made a turn into oncoming traffic without warning and caused a collision.

Apr 17, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH with Self Driving feature activated, the vehicle experienced phantom braking and abruptly decelerated to 35 MPH. The contact stated that there was no vehicle or object in front of the vehicle. The contact stated that the failure reoccurred several times. The contact stated that the initial failure occurred after a software update was remotely completed the day before. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 4,500. The consumer stated the manufacture was notified on 04/17/23.

Mileage: 4,500

Apr 17, 2023

It is known as phantom braking that many other people have reported. I bought this car for about two months and has drived for about 2000 miles. It has happend 3 threes to me. In all three cases, the car was on adaptive cruise control at about 70 miles per hour. There was no car within 200 yards. The car suddenly braked and the speed went down to 30 miles per hour in a couple of seconds. I had to intervene and cancel the adaptive cruise control.

Apr 17, 2023

It is known as phantom braking that many other people have reported. I bought this car for about two months and has drived for about 2000 miles. It has happend 3 threes to me. In all three cases, the car was on adaptive cruise control at about 70 miles per hour. There was no car within 200 yards. The car suddenly braked and the speed went down to 30 miles per hour in a couple of seconds. I had to intervene and cancel the adaptive cruise control.

Apr 17, 2023

every time while driving at highway speed with cruise control enabled the car will decelerate or brake hard without anything in our path of travel for as far as the eye can see. this is a safety issue as the cars behind us may not be able to react fast enough to avoid hitting as our car brakes without cause.

Apr 16, 2023

We were driving at highway speeds in I-5 and had incidents of phantom braking on the car when it automatically slammed the brakes almost causing us to be rear ended.

Apr 15, 2023

I recently took a multi-day cross country trip to the southwest mostly along the interstate 40 but also along US and state highways and multiple times each day I experienced what is often called “phantom braking” while at posted highway speeds (typically 65 to 75 mph). These occurrences happened 3 to 5 times each day while I was either using adaptive cruise control or autopilot features on my vehicle. At times this occurred soon after passing another vehicle or semi truck, but sometimes it happened without any other vehicles in sight of my vehicle. The phantom braking occurred without warning and caused a rapid deceleration of my vehicle, at times risking an accident due to the vehicle behind me having to abruptly brake even though there was no indication of any sort of road hazard to alert them of a need to brake. Due to this random, unwarranted braking risk I was forced to keep my foot hovering over the accelerator so that when it occurred I could quickly press the accelerator to override the phantom braking. I tried to monitor the road conditions when the phantom braking would occur and the only seeming commonality may have been when it was a bright and sunny day with slight natural undulations in the roadway, but I cannot be absolute sure of those observed conditions being causal or just coincidental to the events. What does seem to be consistent was I did not seem to experience phantom braking during overcast conditions.

Apr 15, 2023

I recently took a multi-day cross country trip to the southwest mostly along the interstate 40 but also along US and state highways and multiple times each day I experienced what is often called “phantom braking” while at posted highway speeds (typically 65 to 75 mph). These occurrences happened 3 to 5 times each day while I was either using adaptive cruise control or autopilot features on my vehicle. At times this occurred soon after passing another vehicle or semi truck, but sometimes it happened without any other vehicles in sight of my vehicle. The phantom braking occurred without warning and caused a rapid deceleration of my vehicle, at times risking an accident due to the vehicle behind me having to abruptly brake even though there was no indication of any sort of road hazard to alert them of a need to brake. Due to this random, unwarranted braking risk I was forced to keep my foot hovering over the accelerator so that when it occurred I could quickly press the accelerator to override the phantom braking. I tried to monitor the road conditions when the phantom braking would occur and the only seeming commonality may have been when it was a bright and sunny day with slight natural undulations in the roadway, but I cannot be absolute sure of those observed conditions being causal or just coincidental to the events. What does seem to be consistent was I did not seem to experience phantom braking during overcast conditions.

Apr 12, 2023

The incident happened on 4/9/2023 at 2:30 pm. I drove in I-10 from Phoenix to California with Cruise Control and Autosteer ON. The speed was set to the highway speed limit. There were three other passengers with me. This seems to be related to the known issue of "Phantom Breaking" in Teslas. I was driving on a 4-lane road with no traffic, then the car suddenly reduced its speed from 65 mph to almost 30 mph, causing a sudden jolt to everyone in the car. There was nothing in front or reason for the car to break. No incoming traffic. It does not seem to have detected a "ghost" obstacle as an emergency. As there was no beeping or emergency message on display. No warning of any type. Luckily, no car was following me; otherwise, it could have caused a rear-end collision.

Apr 12, 2023

The incident happened on 4/9/2023 at 2:30 pm. I drove in I-10 from Phoenix to California with Cruise Control and Autosteer ON. The speed was set to the highway speed limit. There were three other passengers with me. This seems to be related to the known issue of "Phantom Breaking" in Teslas. I was driving on a 4-lane road with no traffic, then the car suddenly reduced its speed from 65 mph to almost 30 mph, causing a sudden jolt to everyone in the car. There was nothing in front or reason for the car to break. No incoming traffic. It does not seem to have detected a "ghost" obstacle as an emergency. As there was no beeping or emergency message on display. No warning of any type. Luckily, no car was following me; otherwise, it could have caused a rear-end collision.

Apr 12, 2023 Crash

Around 3:54 PM EST, I was traveling on US 1 Route 1 North Bound, and I tried to turn right into Target Complex (4196 US-1, Monmouth Junction, NJ 08852) from Route 1. I slowed down to turn into the complex, and my vehicle had Sudden Unintended Acceleration while I am turning into a parking location. It jumped over the curbs and hit a tree. Airbags got deployed, and the car was damaged badly. Insurance deemed it a total loss. I saved videos from the crash from the USB. I can forward or upload them.

Apr 12, 2023 Crash

Around 3:54 PM EST, I was traveling on US 1 Route 1 North Bound, and I tried to turn right into Target Complex (4196 US-1, Monmouth Junction, NJ 08852) from Route 1. I slowed down to turn into the complex, and my vehicle had Sudden Unintended Acceleration while I am turning into a parking location. It jumped over the curbs and hit a tree. Airbags got deployed, and the car was damaged badly. Insurance deemed it a total loss. I saved videos from the crash from the USB. I can forward or upload them.

Apr 11, 2023

While using the cars adaptive cruise control, or enhanced autopilot as Teala calls it, the brakes would engage randomly and unpredictability while driving highway speeds (phantom braking). There were no cars, objects, or any other hazards around to warrant this "phantom braking". This has happened dozens of times while taking road trips.

Apr 10, 2023

I was using the advanced cruise control (autopilot without steering assistance turned on) on a four lane highway with light traffic on a clear partly cloudy late afternoon. The speed limit of the highway was 75mph which was my set speed. For no reason at all my system slammed on the brakes, hard. Tesla refers to this as "phantom braking" according to online reports. This almost caused an accident as the car behind me had to very quickly swerve out of my lane. This is unacceptable behavior for an ADAS system to push the brakes so hard without warning or reason.

Apr 10, 2023

On a multi day drive across the country I had multiple episodes of automatic breaking while on autopilot and using Traffic aware cruise control. In all instances there were no vehicles in either lane ahead of my vehicle. Braking episodes did not result in an accident but made the features essentially unusable.

Apr 10, 2023

On a multi day drive across the country I had multiple episodes of automatic breaking while on autopilot and using Traffic aware cruise control. In all instances there were no vehicles in either lane ahead of my vehicle. Braking episodes did not result in an accident but made the features essentially unusable.

Apr 8, 2023

At highway speed, using the autopilot feature for speed control only, the car applies severe braking when there is nothing obstructing the road or requiring brakes. This has happened dozens of times over the first several thousand miles we have owned the new car. We filed a report with Tesla and they said this is not a problem and is expected behavior. We are concerned this will occur with a vehicle behind us resulting in being rear ended.

Apr 8, 2023

I was driving on free way with Autopilot (Adaptive Cruise Control) set at 79 mph. Without warning, the Model Y suddenly quickly decelerated. There was no vehicle or barrier in front of me. I was able to quickly response and started to step on the Accelerator and noticed the speed dropped to about 70 MPH. There was no sound alert during this process. It was about 8:20 in the morning and I was driving east towards the sun. My daugher was with me in the vehicle and experienced this scare. There was no vehicle closely behind me, otherwise this may cause collision. The vehicle functioned normal afterwards.

Apr 8, 2023

I was driving on free way with Autopilot (Adaptive Cruise Control) set at 79 mph. Without warning, the Model Y suddenly quickly decelerated. There was no vehicle or barrier in front of me. I was able to quickly response and started to step on the Accelerator and noticed the speed dropped to about 70 MPH. There was no sound alert during this process. It was about 8:20 in the morning and I was driving east towards the sun. My daugher was with me in the vehicle and experienced this scare. There was no vehicle closely behind me, otherwise this may cause collision. The vehicle functioned normal afterwards.

Apr 7, 2023

Emergency bracking occured on multiple occasions during trip. When there was nothing to brake for, the brakes were automatically applied, sometimes severely. The car is available for inspection if requested. With unexpected hard braking, we could put someone following behind in danger of a rearend collision and possible injury to us and them. The problem has not been confirmed by a dealer or independent service center. The vehicle/components have not been inspected. There was no warning prior to this unexpected braking.

Apr 7, 2023

Emergency bracking occured on multiple occasions during trip. When there was nothing to brake for, the brakes were automatically applied, sometimes severely. The car is available for inspection if requested. With unexpected hard braking, we could put someone following behind in danger of a rearend collision and possible injury to us and them. The problem has not been confirmed by a dealer or independent service center. The vehicle/components have not been inspected. There was no warning prior to this unexpected braking.

Apr 7, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while her husband was driving 50 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,000.

Mileage: 1,000

Apr 3, 2023

My 2023 Tesla Model Y Extended Range (purchased 3/13) is experiencing phantom braking when autopilot (adaptive cruise control) is engaged. At random times and with no apparent obstacles ahead, the vehicle performs aggressive braking without warning. This has occurred at various times of day on divided freeway. This is consistent with what other Tesla drivers have described consistently for several years. I reached out to Tesla for assistance, and they advised to "when engaging Autopilot, make sure the vehicle distance is set above a 4. It can get a little breaky below that" effectively acknowledging this as a known issue. They could not provide guidance on a planned fix. This is a significant safety issue as it creates the risk of being hit from behind if another vehicle is following when the emergency braking occurs. I'm reporting since this clearly is a known safety issue that evidently has gone unresolved for quite some time, and which was not disclosed to me at time of purchase, despite a pattern of issues.

Apr 3, 2023

My 2023 Tesla Model Y Extended Range (purchased 3/13) is experiencing phantom braking when autopilot (adaptive cruise control) is engaged. At random times and with no apparent obstacles ahead, the vehicle performs aggressive braking without warning. This has occurred at various times of day on divided freeway. This is consistent with what other Tesla drivers have described consistently for several years. I reached out to Tesla for assistance, and they advised to "when engaging Autopilot, make sure the vehicle distance is set above a 4. It can get a little breaky below that" effectively acknowledging this as a known issue. They could not provide guidance on a planned fix. This is a significant safety issue as it creates the risk of being hit from behind if another vehicle is following when the emergency braking occurs. I'm reporting since this clearly is a known safety issue that evidently has gone unresolved for quite some time, and which was not disclosed to me at time of purchase, despite a pattern of issues.

Apr 3, 2023 Crash

on 30th MAR 2023, when my wife drove on to our drive way with gentle speed, car rammed into closed garage door and broke the door and rammed into living room wall with breaking room entry door . there is neither emergency breaking /stop nor collision warning . it damaged wall , garage door and more living room property damage with addition to damage to the car. i am really worried about the safety of the car..

Apr 3, 2023

The car has been giving me fake forward collision warnings. Even in parking lots

Mar 30, 2023

Driving eastbound on I-70 in Nebraska March 29 I had about 4 incidents of sudden braking with no obstacles or even any cars or trucks in front. All oncoming traffic was far across the median. In each of these incidents, there was a dark patch across the highway, probably from recently applied asphalt. One of these was severe enough that there would have been an accident if there were any closely following cars. In that particular incident there was a small concrete bridge that had an obvious dark black surface - probably from resurfacing. I purchased "full self driving" for the car a few days ago. The car was in auto-steering mode and was capable of changing lanes initiated by the turn signal, although there was no lane change at the time of these incidents. I have not reported this other than through this web site.

Mar 30, 2023

Driving eastbound on I-70 in Nebraska March 29 I had about 4 incidents of sudden braking with no obstacles or even any cars or trucks in front. All oncoming traffic was far across the median. In each of these incidents, there was a dark patch across the highway, probably from recently applied asphalt. One of these was severe enough that there would have been an accident if there were any closely following cars. In that particular incident there was a small concrete bridge that had an obvious dark black surface - probably from resurfacing. I purchased "full self driving" for the car a few days ago. The car was in auto-steering mode and was capable of changing lanes initiated by the turn signal, although there was no lane change at the time of these incidents. I have not reported this other than through this web site.

Mar 29, 2023

Phantom/False Forward Collision Warning 1. March 28, 2023 While driving on Alder Woods Dr, Fairfax, VA at 6:21PM Forward Collision Warning activated automatically for a parked car on the street 2. March 28, 2023 While driving on Alder Woods Dr., Fairfax, VA at 6:22PM Forward Collision Warning activated automatically for another parked car on the street - same trip as above at 1., but additional incident 3. On March 25, 2023 on Alder Woods Dr., Fairfax VA Forward Collision Warned activated automatically for yet another parked car on the street. When forward collision warning activates the screen turns red, there are high sounding alarms inside the car, it distracts the passenger by creating an unsafe conditions for the wrong reasons.

Mar 28, 2023

I have seen this happen on several occassions during my trip from Austin,TX to Lubbock, TX. I out the car on Cruise Control and the car has applied emergency brakes suddenly several times even when there is no cars or other obstacles around. Even after I tried disabling the "Automatic Emergency Braking" feature, I am still facing this issue on several occasions. I have taken 2 trips so far in the past 2 months from Austin to Lubbock (about 360 miles one way) and I ahve decided the car is not at all reliable for me. I am even considering trading-in the car for another brand. This is real safety hazard.

Mar 28, 2023

I have seen this happen on several occassions during my trip from Austin,TX to Lubbock, TX. I out the car on Cruise Control and the car has applied emergency brakes suddenly several times even when there is no cars or other obstacles around. Even after I tried disabling the "Automatic Emergency Braking" feature, I am still facing this issue on several occasions. I have taken 2 trips so far in the past 2 months from Austin to Lubbock (about 360 miles one way) and I ahve decided the car is not at all reliable for me. I am even considering trading-in the car for another brand. This is real safety hazard.

Mar 26, 2023

The adaptive cruise control system routinely applies the brakes when there is no lead traffic on a completely open highway. I’ve had multiple instances where the car decelerated from 75 to 45 mph before I could react and press the accelerator to correct the state. During these events, the car does not indicate any type of emergency warning (no forward collision warning, no emergency braking warning). This poses enough of a safety risk to cars behind me that I will no longer use Tesla’s adaptive cruise control feature.

Mar 24, 2023

While driving South on I75 near Tampa Florida using Autopilot the car suddenly decelrated to 10mph. There were no cars next to me and we were passing through a 6 lane area where the road splits. No distinguishing features, no cars on either side and we were heading slightly up hill. It seems like the cameras could only see the sky. Fortunately there was no car directly behind me. Very scary.

Mar 24, 2023

The adaptive cruise control slammed the brake when driving over a highway overpass. Tesla slammed the brake from 75 mph to 50 mph. Luckily there was no car behind. Clear sky around noon time.

Mar 24, 2023

The adaptive cruise control slammed the brake when driving over a highway overpass. Tesla slammed the brake from 75 mph to 50 mph. Luckily there was no car behind. Clear sky around noon time.

Mar 22, 2023

The contact owns a 2023 Tesla Model Y. The contact stated that while driving approximately 62 MPH with the autopilot mode activated, the vehicle experienced phantom braking. There were no warning lights illuminated. The manufacturer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 3,000.

Mileage: 3,000

Mar 21, 2023

Tesla model y 2023 phantom braked on the intestate. The emergency braking system and adaptive cruise are not correct. I almost got hit because my tesla auto pilot braked on the interstate for no reason.

Mar 20, 2023

Took 1st long trip with the Tesla. I had "phantom braking" happen 5 times while on the trip. Once on the way to the destination. Then, it happened 4 times on the return trip home in a span of 2 hours. This was in the first autopilot mode (Traffic-Aware Cruise Control), not the Autosteer version. Each time it happened on an open road in a rural area at a speed of around 70mph. This puts my vehicle and others at risk where someone that is close behind me would be surprised with a sudden decrease in speed and cause an incident. It also is nerve-wracking to the driver and passengers of the vehicle. This problem is known within the Tesla community and was reported to Tesla. The vehicle was "inspected" by looking at incidents in the cars software log. The Customer Service agent could not confirm any incidents and asked that I file a "bug report" through the car immediately after it happens again. There are no symptoms or warning of the problem - it happens at random.

Mar 15, 2023

New car with less than 1800 miles. Multiple times where The car will frequently and unexpectedly slam on the brakes while in autopilot on the highway. Almost caused an accident twice and I was terrified. Did not know about this problem but this can cause an accident.

Mar 11, 2023

I got the delivery of the car VIN [XXX] on March 10 7 PM and got the car out and drive to home from Kennesaw tesla delivery center. On my way home the car stopped right after crossing the light signal at the intersection of Medlock bridge rd. and parson rd. And it does not move, I had to turn on the emergency lights to save myself from accident and the cop had come after some time. We were lucky to save ourselves without an accident as the car stopped all of the sudden and there was no car behind. I think this is a problem with the car and needs to be inspected and nobody should be in this situation in the future. I want to raise this as a safety concern please for Model Y in the very first hour after the delivery of the car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mar 10, 2023

Car was purchased December 30, 2022. The first time I engaged auto pilot, an oncoming semi was in its lane and my car slammed the brakes on while on auto pilot. It happened the next time I used auto pilot with zero perceived “threat”. I was extremely hesitant to use it, henceforth. I tried auto pilot over and over with my foot, poised and ready to take over the throttle, and my hand poised to disengage auto pilot. 12 times it slammed the brakes on-every time I used the feature it randomly braked, there was absolutely nothing around. These incidences were on two lane highways, no oncoming traffic, nothing in the road. Phantom braking. I do not feel safe using this feature on my brand new car because if someone is traveling behind me, it will cause an accident. I took my car in for minor service (for adjustment and stern issue) shortly after purchasing and mentioned this to the Tesla service Center representative. She said to me, “oh yeah, it does that sometimes. You have to be ready to take over.” Even being poised and ready to take over, I fear my reflexes will not be fast enough if there were someone traveling behind me at 60 mph. and it certainly isn’t how cruise control should work. I have a second service appointment, and actually noted the phantom braking (I subsequently learned this is what it’s called after googling, “random, braking with no threat Tesla model Y 2023”) on my service request to ensure that it has been documented because it’s a problem. A dangerous, unacceptable problem that needs to be fixed. My service appointment is 3/28/2023. Thank you.

Mar 9, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while driving 40 MPH with the Autonomous Self Driving feature activated, the vehicle abruptly stopped without warning. The contact was then able to accelerate, and the vehicle started operating normally. The vehicle was not diagnosed. The dealer was contacted, and the dealer stated that should the failure recur, the vehicle needed to be diagnosed. The manufacturer was contacted, and the manufacturer stated that the vehicle needed to be diagnosed. The failure mileage was 1,250.

Mileage: 1,250

Mar 6, 2023

We had 2 phantom breaking occurrences while in Autopilot traveling at 75 MPH within 10 minutes. The first time we were passing a pickup with trailer on the right and the in the second a pickup was passing us on the left. in both cases there were no other vehicles or objects on the road in front of us. If there was a vehicle following close behind us there could have been an accident. We did not come to a complete stop but I am not sure if that was because of Autopilot or my reaction. There were no other warnings.

Mar 6, 2023

We had 2 phantom breaking occurrences while in Autopilot traveling at 75 MPH within 10 minutes. The first time we were passing a pickup with trailer on the right and the in the second a pickup was passing us on the left. in both cases there were no other vehicles or objects on the road in front of us. If there was a vehicle following close behind us there could have been an accident. We did not come to a complete stop but I am not sure if that was because of Autopilot or my reaction. There were no other warnings.

Mar 5, 2023

I was driving on East on I-8 and was East of Yuma, AZ. I was using the enhanced auto pilot feature. I was traveling 70 miles per hour (5 below the speed limit) There were no autos in front of me and nothing on the shoulder. There was a semi truck behind me (I am not sure how far back.). My car suddenly put on the brakes and rapidly slowed down. (I am not what speed) The de-acceleration was so severe that my coffee cup too flew onto the floor. The semi truck was able to move to the right lane but blew his horn loudly. It was extremely scary and dangerous for both of us. I have done some research and this seems to be a problem that many Tesla owners are experiencing. This issue needs to be fixed immediately.

Mar 5, 2023

I was driving on East on I-8 and was East of Yuma, AZ. I was using the enhanced auto pilot feature. I was traveling 70 miles per hour (5 below the speed limit) There were no autos in front of me and nothing on the shoulder. There was a semi truck behind me (I am not sure how far back.). My car suddenly put on the brakes and rapidly slowed down. (I am not what speed) The de-acceleration was so severe that my coffee cup too flew onto the floor. The semi truck was able to move to the right lane but blew his horn loudly. It was extremely scary and dangerous for both of us. I have done some research and this seems to be a problem that many Tesla owners are experiencing. This issue needs to be fixed immediately.

Mar 5, 2023

Vehicle brakes suddenly while driving even when there are no cars or obstacles of any kind in front or even in the distance. This has led to several events where I was almost rear-ended because of how strongly and violently the car was breaking on the highway. Last example was on March 5th 2023 at 1:19 p.m. while driving on interstate 90 in Ohio going westbound, there were no cars in front or in the distance in the lane. The car suddenly applied the brakes in a very strong fashion in the middle of the highway. There were at least five examples just like this one which happened prior.

Mar 5, 2023

Vehicle brakes suddenly while driving even when there are no cars or obstacles of any kind in front or even in the distance. This has led to several events where I was almost rear-ended because of how strongly and violently the car was breaking on the highway. Last example was on March 5th 2023 at 1:19 p.m. while driving on interstate 90 in Ohio going westbound, there were no cars in front or in the distance in the lane. The car suddenly applied the brakes in a very strong fashion in the middle of the highway. There were at least five examples just like this one which happened prior.

Feb 28, 2023

On February, Friday 17th, 2023 around 10:15pm on 287 exit ramp towards rte 78 west , a truck with a flatbed suddenly went from right to left but the car failed to detect that and we almost collide into the back of it. Collision was avoided only by driver reaction. All collision warning systems failed to detect the situation. Still this is the same behavior we have seen since we bought the car. There is no awareness of close proximity objects. Tesla is acknowledging that critical ultrasound sensors were removed from the car.

Feb 28, 2023

On February, Friday 17th, 2023 around 10:15pm on 287 exit ramp towards rte 78 west , a truck with a flatbed suddenly went from right to left but the car failed to detect that and we almost collide into the back of it. Collision was avoided only by driver reaction. All collision warning systems failed to detect the situation. Still this is the same behavior we have seen since we bought the car. There is no awareness of close proximity objects. Tesla is acknowledging that critical ultrasound sensors were removed from the car.

Feb 25, 2023

When using the cruise control function (not hands free) we have experienced multiple disconnects from the cruise control which puts the car into a sudden breaking condition slowing the car until the cruise control reconnects automatically. On a recent road trip we narrowly avoided a serious accident when this happened and we had a big rig truck behind us. We reported this to Tesla and their emailed reply said the cause was "map data, speed limit data, GPS position inaccuracies or predictive position inaccuracies." We drove over 2,500, mostly interstate highways, and in our opinion, none of their reasons for this condition apply to what happened to us. We set up an appointment with Tesla to look at the car but their email response seemed to indicate that as we drive the car more, the system will correct itself. In our opinion, this apparent software glitch is serious and can have fatal consequences. We have spoken with other Tesla owners and they are also aware of this chronic problem. We are reporting this matter in hopes that it will be investigated and promptly correctly before lives are lost.

Feb 23, 2023

Twice while driving in early afternoon on very bright days in the direction of the sun I've received forward collision alerts for no apparent reason. Due to adrenaline I don't remember if I slammed on my brakes or not, but I hope I did. Given that there was nothing in front of me for a substantial distance sudden braking for the alert would have been like a brake check had another vehicle been tailgating me. Date is for most recent occurrence, first occurrence was a few weeks ago.

Feb 23, 2023 Crash

This 2023 model Y has no collision warning. This was not what I expected when I purchased.

Feb 23, 2023

Driving on highway with cruise control activated. No traffic around. Experienced phantom braking taking me from about 80mph to 65mph before I was able to react. Had this happened in traffic there is a good chance i would have been rear ended. No notifications or emergency lights appeared on my dash.

Feb 21, 2023

This “phantom braking” issue MUST be resolved! This happens 2-4 times during a 700 mile trip. THIS IS A KNOWN ISSUE. At highway speeds or less with only the cruise control on the car will abruptly slow down as if there was something in front of me but nothing is there. A member of my family no longer wants to drive the car because of this. It’s scary. When it happens, she screams! Fortunately, no one has been behind me close enough to cause an accident. Once we had AEB automatic emergency, braking turned off and it STILL happened! It happens day and night, dusk, and dawn and 40 mph or 80 mph. If you were using cruise control, it can happen at any time.

Feb 19, 2023

Car did phantom breaking when I was driving with my wife, 2 kids and Niece from NJ to Pittsburgh, PA. I was driving on autopilot and There was no car in front or on side and yet it suddenly applied break and car went doen to appx 40 mph. Luckily the car behind was at distance and they managed their breaking well. I see it as a big risk to me and my family while being on long rides on autopilot.

Feb 19, 2023

Car did phantom breaking when I was driving with my wife, 2 kids and Niece from NJ to Pittsburgh, PA. I was driving on autopilot and There was no car in front or on side and yet it suddenly applied break and car went doen to appx 40 mph. Luckily the car behind was at distance and they managed their breaking well. I see it as a big risk to me and my family while being on long rides on autopilot.

Feb 19, 2023

In auto pilot mode , my Tesla suddenly applied emergency brake and brought my model y from 65 to 10 min in 287 Highway. Luckily they was no car or truck behind me. No car in front of me also.

Feb 17, 2023

While in Traffic Aware Cruise Control (adaptive cruise control), the vehicle will brake hard suddenly with no objects anywhere near it. This has happened primarily on the freeway and luckily no cars were following close enough behind to cause a collision. This is very concerning as it is occurs in inconsistent situations and is completely unpredictable.

Feb 17, 2023

While in Traffic Aware Cruise Control (adaptive cruise control), the vehicle will brake hard suddenly with no objects anywhere near it. This has happened primarily on the freeway and luckily no cars were following close enough behind to cause a collision. This is very concerning as it is occurs in inconsistent situations and is completely unpredictable.

Feb 16, 2023

On Saturday, February 11, 2023, my wife and I were driving on the highway. I was the driver and I was utilizing the adaptive cruise control set at approximately 75 mph, which is the speed limit. There were no vehicles or objects in the roadway in front of us when all of a sudden, the vehicle automatically braked hard. My wife and I were startled and thrust forward in our seats. I quickly pressed the accelerator and looked in my rear view mirror. I saw a red truck that had been behind me had to veer off into the shoulder of the road to avoid hitting me. Another vehicle was next to him in the passing lane and was also braking. This was very shocking and disturbing that we narrowly avoided a major crash. We had previously experienced this "phantom braking" during a roadtrip a few weeks ago. At that time, we reported the problem to our Tesla dealer and they sent a technician to our house on Feb 3, 2023. The technician told us that we were experiencing this phantom braking and all of the newer Tesla's had this problem. He assured me that the "engineers" were working on it and would have a solution soon. He further told me that there have been no reports of any accidents, injuries or deaths as a result of this phantom braking problem. That was reassuring at the time. With this latest incident, I find it hard to believe there have been no accidents. The only reason we did not have a bad wreck is because of the skill and attention of the driver behind us. We reported this latest incident to our Tesla dealer and were given the following reply: "As mentioned in the previous messages, unwanted slows do happen and are expected. As we develop the system and the firmware, this will get better over time. At this time, we do not have an immediate resolution for you." I have never experienced a safety issue with a vehicle to the caliber of this magnitude. I am shocked this is allowed and acceptable. I am truly worried for our safety.

Feb 16, 2023

On Saturday, February 11, 2023, my wife and I were driving on the highway. I was the driver and I was utilizing the adaptive cruise control set at approximately 75 mph, which is the speed limit. There were no vehicles or objects in the roadway in front of us when all of a sudden, the vehicle automatically braked hard. My wife and I were startled and thrust forward in our seats. I quickly pressed the accelerator and looked in my rear view mirror. I saw a red truck that had been behind me had to veer off into the shoulder of the road to avoid hitting me. Another vehicle was next to him in the passing lane and was also braking. This was very shocking and disturbing that we narrowly avoided a major crash. We had previously experienced this "phantom braking" during a roadtrip a few weeks ago. At that time, we reported the problem to our Tesla dealer and they sent a technician to our house on Feb 3, 2023. The technician told us that we were experiencing this phantom braking and all of the newer Tesla's had this problem. He assured me that the "engineers" were working on it and would have a solution soon. He further told me that there have been no reports of any accidents, injuries or deaths as a result of this phantom braking problem. That was reassuring at the time. With this latest incident, I find it hard to believe there have been no accidents. The only reason we did not have a bad wreck is because of the skill and attention of the driver behind us. We reported this latest incident to our Tesla dealer and were given the following reply: "As mentioned in the previous messages, unwanted slows do happen and are expected. As we develop the system and the firmware, this will get better over time. At this time, we do not have an immediate resolution for you." I have never experienced a safety issue with a vehicle to the caliber of this magnitude. I am shocked this is allowed and acceptable. I am truly worried for our safety.

Feb 14, 2023

Was using the adaptive cruise control in addition to lane keeping assist, collectively known as Autopilot. Was in the left most lane with no cars in front or beside and a car about 5 car lengths behind when max auto regen occurred aka "phantom braking". There were no indications of obstacles in front based on the screen rendering.

Feb 13, 2023

When autopilot is engaged the car slows down without warning and there isn't anything in front of the car. We had close calls with cars behind us when the car applies the brakes for no reason. The wipers would come on for no reason and as long as the autopilot was on it couldn't be turn off. So we had to disengage the autopilot and turn off the wipers and drive another 300 miles without autopilot for our safety.

Feb 13, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH, the vehicle abruptly stopped independently. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300.

Mileage: 1,300

Feb 13, 2023

I was driving highway on 2/13/2023 around 11:12am. Traffic was clear, weather was good, I was using autopilot with Tesla model Y. The car decided to break at highway speeds for no reason. The breaking was very aggressive and I was very scared. There was no accident but something is not right with autopilot of Tesla. The car is new and using latest available software update.

Feb 13, 2023

I was driving highway on 2/13/2023 around 11:12am. Traffic was clear, weather was good, I was using autopilot with Tesla model Y. The car decided to break at highway speeds for no reason. The breaking was very aggressive and I was very scared. There was no accident but something is not right with autopilot of Tesla. The car is new and using latest available software update.

Feb 12, 2023

Car braked aggressively and unexpectedly on highway in full traffic with autopilot (lane keeping cruise control) for no reason. Car in front was over 10 car lengths away and not slowing. Almost caused collision with car behind me but I took control immediately and hit accelerator. Night time driving - approximately 530pm on route 64/1 headed west in Raleigh nc. My car is “vision only”. Extremely unsafe.

Feb 12, 2023

Had Adas engaged for about 180 miles and had phantom braking atleast two times. There was no one in front or on side

Feb 12, 2023

Had Adas engaged for about 180 miles and had phantom braking atleast two times. There was no one in front or on side

Feb 11, 2023

When driving in Traffic aware cruise control in Highway where the speed was around 70 mph, vehicles system auto applied brake and significantly slowed down speed for a few seconds. Had there been a vehicle following us closely, there would have been an accident. There were no close objects or vehicle in front while this incident happened.

Feb 11, 2023

When driving in Traffic aware cruise control in Highway where the speed was around 70 mph, vehicles system auto applied brake and significantly slowed down speed for a few seconds. Had there been a vehicle following us closely, there would have been an accident. There were no close objects or vehicle in front while this incident happened.

Jan 31, 2023

When I purchased the car it was sold with certain safety features and those features are not available. It was also a surprise that the sensors were removed and Tesla Vision was the replacement. As of today Tesla Vision software update has not occurred and many features have been disabled. I cannot understand why Tesla would eliminate the sensors / radar and not have the upgrade to Tesla Vision tested and active in my new vehicle. Pretty much all of the Advanced Driver Assistance Systems (ADAS) you list above are not functional. I have written three letters to Tesla since I picked up the "Y" model and have not received a response. In those letters I requested the car be returned for a full refund because it was knowingly sold with these features missing!

Jan 31, 2023

When I purchased the car it was sold with certain safety features and those features are not available. It was also a surprise that the sensors were removed and Tesla Vision was the replacement. As of today Tesla Vision software update has not occurred and many features have been disabled. I cannot understand why Tesla would eliminate the sensors / radar and not have the upgrade to Tesla Vision tested and active in my new vehicle. Pretty much all of the Advanced Driver Assistance Systems (ADAS) you list above are not functional. I have written three letters to Tesla since I picked up the "Y" model and have not received a response. In those letters I requested the car be returned for a full refund because it was knowingly sold with these features missing!

Jan 29, 2023

Brand new 2023 Tesla Model Y LR phantom breaks on shadows. Issue happens with just auto speed Adaptive cruise control and the more advanced lane departure "Autopilot" feature on. Happens on 45mph roads and on highways at 65-75mph. Most serious instance was on US 540 in Apex NC where car hard braked when it was about to go under an overpass with a strong shadow. Sunny day, 10AM in the morning, no other cars near by. Would have likely caused an accident if someone had been behind me.

Jan 29, 2023

Brand new 2023 Tesla Model Y LR phantom breaks on shadows. Issue happens with just auto speed Adaptive cruise control and the more advanced lane departure "Autopilot" feature on. Happens on 45mph roads and on highways at 65-75mph. Most serious instance was on US 540 in Apex NC where car hard braked when it was about to go under an overpass with a strong shadow. Sunny day, 10AM in the morning, no other cars near by. Would have likely caused an accident if someone had been behind me.

Jan 29, 2023

Brand new 2023 Tesla Model Y LR phantom breaks on shadows. Issue happens with just auto speed Adaptive cruise control and the more advanced lane departure "Autopilot" feature on. Happens on 45mph roads and on highways at 65-75mph. Most serious instance was on US 540 in Apex NC where car hard braked when it was about to go under an overpass with a strong shadow. Sunny day, 10AM in the morning, no other cars near by. Would have likely caused an accident if someone had been behind me.

Jan 28, 2023

On the freeway with auto steer and adaptive cruise control on. I experienced 3 phantom breaking incidents over the last two weeks. The car suddenly drops in speed about 10-20 mph before I can catch it and turn off cruise control and accelerate back to the right speed. It’s super dangerous. We live in WA where it rains a lot and our car was delivered without any ultra sonic sensors. This was a big issue for me because we didn’t get a lot of the features I was expecting and they told me it would be fixed with full vision eventually. I think it’s false advertising since the test drives and a lot of things that sold me on the car were not there when I got mine. The breaking problem could easily cause crashes for us and is a big safety risk.

Jan 28, 2023

On the freeway with auto steer and adaptive cruise control on. I experienced 3 phantom breaking incidents over the last two weeks. The car suddenly drops in speed about 10-20 mph before I can catch it and turn off cruise control and accelerate back to the right speed. It’s super dangerous. We live in WA where it rains a lot and our car was delivered without any ultra sonic sensors. This was a big issue for me because we didn’t get a lot of the features I was expecting and they told me it would be fixed with full vision eventually. I think it’s false advertising since the test drives and a lot of things that sold me on the car were not there when I got mine. The breaking problem could easily cause crashes for us and is a big safety risk.

Jan 26, 2023

While driving on the expressway, I had the cruise control set at about 72 mph. The car to my right went to change lanes but then saw me and rectified; my car automatically applied the brakes hard without me even touching anything. I was lucky that the car behind me was far enough that it didn’t hit me. However, this is a safety hazard for me and others as I couldn’t control the breaks at all. It also caught me by surprise since I did t know it was going to do that.

Jan 23, 2023

When returning from the holidays during the last week of December I was using the Tesla AutoPilot for it's cruise control on the open highway. I experienced the "Phantom Braking" twice during the three and a half hour trip. I reached out to Tesla but only received a canned response explaining how AutoPilot is engaged and disengaged.

Jan 23, 2023

We were driving on a three lane on the expressway with the autopilot engaged. all of the sudden and without any warning the car engage on the breaks. We didnt have any cars in front or side we did have a car behind us. This was an extreamly scare situation as it took us by surprised. This happened two times while engages on autopilot. We didnt use anymore after. I searched the web and there are thousands of complaint about it without a resolution. Tesla is no help following up. I hope you can do something about it.

Jan 23, 2023

We were driving on a three lane on the expressway with the autopilot engaged. all of the sudden and without any warning the car engage on the breaks. We didnt have any cars in front or side we did have a car behind us. This was an extreamly scare situation as it took us by surprised. This happened two times while engages on autopilot. We didnt use anymore after. I searched the web and there are thousands of complaint about it without a resolution. Tesla is no help following up. I hope you can do something about it.

Jan 18, 2023 Crash

On January 13th, 2023 we were waiting for green light on an intersection, 2nd in place. The car in front of us started moving on green light for a left turn, and suddenly it slowed down as a result of another car coming in the opposite direction. Our Tesla Model Y didn't recognized the situation and crashed into it. The automatic emergency braking didn't actuate and also the Forward collision warning didn't alert. The low speed collision avoidance also failed to act. A police report was filed because of the accident. Previously, On January 6th, 2023, a service was requested because of the vision system is not properly detecting objects / situations that can result in collision. Tesla canceled the service appointment. After contacting the dealer on January 13th, they acknowledged verbally that the car is missing sensors that were previously installed in older models.

Jan 18, 2023 Crash

On January 13th, 2023 we were waiting for green light on an intersection, 2nd in place. The car in front of us started moving on green light for a left turn, and suddenly it slowed down as a result of another car coming in the opposite direction. Our Tesla Model Y didn't recognized the situation and crashed into it. The automatic emergency braking didn't actuate and also the Forward collision warning didn't alert. The low speed collision avoidance also failed to act. A police report was filed because of the accident. Previously, On January 6th, 2023, a service was requested because of the vision system is not properly detecting objects / situations that can result in collision. Tesla canceled the service appointment. After contacting the dealer on January 13th, they acknowledged verbally that the car is missing sensors that were previously installed in older models.

Jan 18, 2023

The car advertising having USS when place the pre-order. But when pick up the vehicle, USS is not there

Jan 16, 2023

I purchased the vehicle on Dec 14 th and so far had two episodes of Phantom breaking leading to near rear end collision. Car is applying breaks for no reason even when there is nothing in front.

Jan 15, 2023

I was driving along the highway on cruise control - plenty of space between me and the car in front of me, both of us traveling around 70 mph. My car suddenly started decelerating quickly, as if the cruise control had turned off. It slowed down to about 55-60 before I hit the accelerator to get back up to speed. Nothing obvious that would have caused the slowdown, no one was merging, the car in front of me was still travelling 70ish, and I didn't disengage the cruise control or hit the brake.

Jan 13, 2023

My brand new 2023 Tesla Model Y brakes for no reason at all while driving in a completely open lane on the interstate highway. I took my car to my local dealer to have it fixed, but they refuse to even acknowledge this serious safety issue. I am now forced to manually remember to DISABLE the dangerous Emergency Braking feature with my brand new car. I have owned cars with cruise control for decades - I am 62 tears old. I have never had an accident on the highway. Never. This is because I keep a safe distance from the vehicle ahead. Please understand that I do love this car. it drives beautifully, and I appreciate the other safety features such as the distance feature keeping the car too close to the car ahead of me while cruise control/auto pilot is engage. However, when I am on the highway in heavy traffic and the car brakes for no reason whatsoever, the chance of having a car ram into me from from behind is a serious danger to myself and my family. Please escalate this issue to the highest level possible, or connect me with legal services involved with class action lawsuits to force Tesla to disable this dangerous malfunction in their automobiles. Kindest Regards, James Gaites 4334 7th St N Arlington, VA 22203

Jan 11, 2023

While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.

Jan 11, 2023

While using “Autopilot” and “Traffic Aware Cruise Control” the vehicle will heavily apply the brakes when there are no forward obstructions or incidents. This causes issues for vehicles behind me and is very unsettling, as there never appears to be a reason for the dramatic reduction in speed.

Jan 10, 2023

Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.

Jan 10, 2023

Car applied brakes suddenly multiple times when no vehicles or objects were remotely close (i.e. the car had phantom braking). This occurred while auto-pilot mode was on as well as while cruise control was on and with auto-pilot off. This happened several times on wide open highway lanes including when no other vehicles or other objects were anywhere in sight.

Jan 8, 2023

While using the adaptive cruise control, the vehicle unexpectedly applied brakes aggressively. There were no vehicles in front, to the side, or behind the vehicle. This could have resulted in a collision if a vehicle was behind us.

Jan 5, 2023

7 times in 2 days of travel on major interstate highways in cruise control the car phantom sees something that isn’t there and slams on the brakes throwing us forward until I can manually override with the accelerator. Had there been any car following me a serious accident would have occurred.

Jan 2, 2023

Drove out of my driveway, drove maybe 50 feet and the car did a shake and stopped suddenly in the middle of of the road. The car wouldn’t let me put the car in park, drive, reverse or neutral. Many alerts appeared on the screen (pics attached). The right side of the car was making a whistling sound that wouldn’t stop even when I got to finally turn off the car. The car was reset, turned off and on but wouldn’t drive in any direction. It’s extremely dangerous that a brand new car, 2 days old with 118 miles on it would suddenly stop while driving with no danger near by, the car was going 7-10 MPH, no other cars near or around me for the car to stop in that manner. I had two elderly (mother and mother-in-law) passengers in the car that could have been hurt because of this sudden unnecessary stop.

Dec 29, 2022

When using Traffic Aware Cruise Control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer. Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph.

Dec 29, 2022

When using Traffic Aware Cruise Control on interstate highway the brakes would suddenly apply. My safety was not compromised. Vehicle was not checked or inspected by dealer. Was not aware of any warnings, but there may have been some. This happened several times during a 45-minute drive. Conditions, daytime, sunny, light traffic, lanes well marked, no apparent reason for braking. One of the incidents reduced my speed from 70 mph to 35 mph.

Dec 26, 2022

When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.

Dec 16, 2022

I Purchased a new 2023 Telsa Model Y, picked it up today and on the drive home I experienced a phantom braking event which caused the vehicle to immediately stop and become inoperable. Despite my attempts to restart or reset the car it would not move. I sat in the middle lane of a six lane roadway for 90 minutes waiting for a tow truck to take the vehicle to the nearest Tesla Service Center. There was no warning and the vehicle drove flawlessly prior to this event, although I had only driven about 125 miles. I was in heavy traffic and I responded quickly to stop the vehicle and avoid an accident.

Nov 28, 2022

The contact owns a 2023 Tesla Model Y. The contact stated while driving 75 MPH, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The contact stated he had experienced the failure three times within two days. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 500.

Mileage: 500

Nov 20, 2022

When my vehicle is on cruise control it suddenly brakes for no apparent reason. On a road trip, it has happened suddenly and many times during the trip. It’s quite scary and dangerous.