2023 TESLA MODEL Y Lane Departure Problems

77 complaints about Lane Departure

77
Complaints
14
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Lane Departure Complaints (77)

Oct 22, 2025

FSD tried to pass on the shoulder multiple times and brake checked people multiple times. The FSD is unsafe and getting worse. Speed cannot be controlled. NO WAY TO CONTROL SPEED!!!?? Did you know this? Did you approve it? Did elon convince you it is ok?

Sep 19, 2025

The Full Self Driving (Supervised) ADAS in this vehicle will react to shadows on the road and can put the car or other cars at risk. We have had multiple instances where, on a sunny day, the car will react to shadows cast on the road and take evasive action like braking or switching lanes abruptly. This can be hazardous due to the random nature of the of the occurrences and them happening at times when a driver may be lulled into a false sense that the car seems to be driving itself well. So far we have been lucky that no other vehicles were traveling too close behind or to the side of us. We have experienced this behavior multiple times and there are other people online who have reported this. The car gave no warning indicators either before, during, or after the occurrence. Note that our car uses a Hardware 3 computer. I believe that this issue may have been fixed on newer Tesla cars that use Hardware 4.

Sep 15, 2025

This started at about 65000 miles in my 2023 Model Y. The rear camera first lost picture and I received a warning that it may be intermittent. It has progressed now to the point that autopilot, navigation, all cameras, cruise control, auto headlight, and auto wipers are all nonfunctional. The car does not know its location. All safety features such as lanekeeping, cross traffic alert, auto braking are disabled. The rearview camera no longer functions. Software updates no longer complete downloading. While there are numerous reports of computer short circuits in hardware 4 cars, the only solution I am offered is to have the computer replaced at my own cost of just under 3000 dollars. And that would be warranted only for one year or 12500 miles. Reviewing the submissions on the NHTSA website as well as searching online, this problem is not infrequent. I do not feel safe letting my wife or daughter drive the car. Certain 2024 and 2025 models with this problem have been recalled for new computers. This must be expanded to include 2023 models as well.

Sep 6, 2025

This is a complaint regarding intermittent camera blindness, driver assistance failure, and dismissed diagnostics on a 2023 Tesla Model Y. These issues have impacted critical safety systems including: •Pillar and rear-view cameras •Autopilot and Traffic-Aware Cruise Control (TACC) •Park assist and visualization systems Despite multiple service visits and clear documentation, Tesla has failed to diagnose or remedy the malfunction, attributing the issues to external weather factors despite my repeated statements that the problems occurred in clear conditions. The vehicle has also generated camera blocked/blinded alerts, even when the lenses were clean, and service technicians confirmed the B-pillar camera was blocked during 8.7% of the drive cycle — a serious figure given that Tesla’s driver-assist systems depend entirely on vision-based processing. The vehicle has shown alerts related to Automatic Emergency Braking being disabled, which Tesla attributed to a “false trigger.” Regardless, the vehicle may have operated without key crash-avoidance systems enabled at unknown times. I live near Santiago Canyon, a winding road I specifically raised concerns about in relation to Tesla’s camera-only system. A recent fatal crash in that same area involving a Tesla with severe post-collision fire damage has made this complaint more urgent. My concerns appear predictive and ignored. Timeline of Complaints •12/20/2023: Rear camera issues begin. •12/22/2023: Initial service request opened. •12/31/2023 – 1/4/2024: Repeated documentation of pillar camera blindness and system failures. Tesla dismisses as fogrelated. Invoice #3000S0008955083 issued (Irvine, CA). •1/4/2024: I confirm continued camera blindness after service. •1/5/2024: I formally tell Tesla I believe the issue is due to a software update and is broader than one sensor. •7/11/2024: New concerns about GPS failure and power trunk documented in invoice #3000S0010537222 (Lake Forest, CA).

Aug 27, 2025 Crash

Statement of Facts Regarding Tesla Accident [XXX] On [XXX], I was involved in an accident with a Tesla that I had rented directly from Tesla’s rental program. The vehicle was equipped with Tesla’s full software capabilities, including AutoDrive and the Smart Summon feature. At no time during the rental process was I given warnings, training, or any overview about how these features work, the risks they pose, or the long history of reported incidents involving Teslas colliding with stationary objects while operating under self-driving or summoning functions. On [XXX], I used the Summon feature for the first time in the parking lot of my business at [XXX] . The car was parked in spot [XXX], where I regularly park. I attempted to use Summon while standing in full view of the vehicle, but the software repeatedly displayed “lost connection.” After disabling Wi-Fi, I held the Summon button again and the car successfully pulled out of the spot, drove forward, and arrived directly in front of me. This demonstrated the feature was functioning properly on that day. On [XXX], while again parked in the same spot, I attempted to demonstrate Summon to my wife. I was standing in clear view, approximately 50–75 feet away, near the complex entrance. As before, the software repeatedly displayed “lost connection.” I attempted to reengage by hitting the summon button to reconnect the command. That did not work. When I walked up to the vehicle, I discovered that the front quarter panel near the wheel had come into contact with the covered parking pole. At no time was I aware that the car had hit anything, nor did the system provide any alert that it had engaged with an object. This stands in stark contrast to the way Tesla’s software consistently warns when the car is being manually driven — giving constant alerts when drifting out of a lane or approaching another vehicle. The absence of such a warning during Summon demonstrates a failure of the software’s sa INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5

Aug 27, 2025

Tesla has a bug with their basic Autopilot software that they refuse to fix and that I believe is causing a safety issue. They advertise Autopilot as standard on all Tesla's as an active safety feature that helps reduce driver stress and improve safety on the road. Here is the issue. Basic Autopilot has a feature built into it that limits the speed to 5 mph over the speed limit. This is a great idea! However, since a software update that was released early last summer, the car struggles to read the proper speed limit. For instance, many roads in my area are posted at 65 mph. The car doesn't read these and defaults the speed limit to 50 mph, meaning I can only use Autopilot at 55 mph max. When most people are driving 70 mph, this causes a safety issue. Tesla is aware of the problem. I have filed MANY bug reports, and even contacted a service center about the issue. The service center claims to be aware of it, and said that they escalated the problem to the software team, but no fix has been issued in over a year. Either they just don't care about this issue and are too busy trying to work on FSD and Robotaxi to fix it, or they are purposely not fixing it to force people to subscribe to FSD as FSD doesn't have this issue.

Aug 7, 2025

Las luces son demaciado fuertes y el aire conducionsdonen Florida no funciona

Jul 31, 2025

-As a regular driver in the DC area, I have repeatedly experienced the Lane Departure Avoidance system disabling itself mid-drive. This is particularly troubling in city driving conditions marked by unpredictable traffic, unclear lane markings, and frequent distractions—scenarios where these safety features are most essential. Lane Departure Avoidance helps prevent accidents by alerting drivers or gently correcting steering if the vehicle unintentionally drifts out of its lane. -I don't know if there was a specific concern about the safety of others, but it may have. -Unknown -Not needed -No - just happened

Jul 26, 2025

The tesla computer freezes. Sudden there is no information from the car, no miles per hour, no navigation, no side view cameras. I can drive the car but that's is all. Since the navigation is entirely dependent on the computer I can't tell where I am going. It has happened more than 30+ times in the car.

Jul 18, 2025 Crash

While attempting to park my Tesla, I accidentally struck another vehicle’s side step with the front passenger side of my car. The other vehicle was not damaged, but my Tesla sustained visible damage. The vehicle’s camera system failed to detect or display the side step, giving the impression that there was sufficient clearance. As a result, I relied on what I believed to be accurate visual guidance from the Tesla camera system. During a follow-up visit to the Tesla Service Center in Gilroy, California, I was told that similar incidents have occurred before. According to the technicians, the camera system has known limitations in detecting low-profile or side-mounted obstacles, such as running boards or side steps. This presents a significant safety concern. Tesla vehicles rely heavily on cameras and sensors for driver awareness, particularly during parking maneuvers. When key blind spots exist in the system—especially in areas the driver may not be able to visually confirm easily—it puts both property and people at risk. Drivers are conditioned to trust the vehicle’s spatial guidance systems, but in this case, that trust may lead to preventable accidents. Given Tesla’s growing market share and the increasing use of its camera-based safety and autonomy features, I believe this issue could affect many other drivers. It may warrant broader review to determine whether a design or software update is necessary to improve detection of low-profile obstacles and better inform drivers in parking scenarios.

Jun 29, 2025

The Tesla “self driving” features are inconsistent, at best, and frequently fail. I can not believe that the government approves these capabilities or the Tesla is accepting liability for road use. If these features are not reliable under supervised conditions, why would they be considered safe for robo taxi release? I have repeatedly tried to report this to Tesla and they say the systems are operating as designed.

Jun 26, 2025

My 2023 Tesla Model Y has produced concerningly loud mechanical noises while parked, plugged in, and not being driven. I’ve experienced this on two separate occasions—[XXX] and [XXX]—after the vehicle had been parked for several hours in a garage. Upon waking the car (without driving it), it emitted a very loud and persistent mechanical sound, both while plugged in and even after unplugging. The volume and intensity of these sounds were far beyond normal operation and raised immediate concerns of overheating, component failure, or an underlying safety defect. The experience felt unsafe enough that we considered exiting the vehicle both times. We attempted to schedule a service appointment through the Tesla app, but received no response, and the request appears to have disappeared with no record remaining in the app. Based on the nature of the sound, we’re unsure what it could be, and may indicate a malfunction in the cooling system or battery thermal management. I have video documentation of both incidents, along with video from other nights with similar temperatures where this did not occur, for comparison. I’m submitting this report out of genuine concern for vehicle safety and reliability, especially given Tesla’s known issues with thermal and battery behavior in high-heat conditions. These noises began recently, and we have owned the car since 2022 and have driven it consistently in high Texas heat every summer. This suggests a new or developing malfunction, not a feature of normal operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 26, 2025

My 2023 Tesla Model Y has produced concerningly loud mechanical noises while parked, plugged in, and not being driven. I’ve experienced this on two separate occasions—[XXX] and [XXX]—after the vehicle had been parked for several hours in a garage. Upon waking the car (without driving it), it emitted a very loud and persistent mechanical sound, both while plugged in and even after unplugging. The volume and intensity of these sounds were far beyond normal operation and raised immediate concerns of overheating, component failure, or an underlying safety defect. The experience felt unsafe enough that we considered exiting the vehicle both times. We attempted to schedule a service appointment through the Tesla app, but received no response, and the request appears to have disappeared with no record remaining in the app. Based on the nature of the sound, we’re unsure what it could be, and may indicate a malfunction in the cooling system or battery thermal management. I have video documentation of both incidents, along with video from other nights with similar temperatures where this did not occur, for comparison. I’m submitting this report out of genuine concern for vehicle safety and reliability, especially given Tesla’s known issues with thermal and battery behavior in high-heat conditions. These noises began recently, and we have owned the car since 2022 and have driven it consistently in high Texas heat every summer. This suggests a new or developing malfunction, not a feature of normal operation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jun 10, 2025 Crash

The primary safety restraint system, specifically the driver's side airbag, failed to deploy during a significant frontal impact collision. This severely compromised my personal safety, as my head struck the steering wheel with force, leading to injury and pain. Had the impact been more severe, the lack of airbag deployment could have led to much more serious, potentially life-threatening, injuries. Immediately after the impact, the primary braking system also malfunctioned, and the vehicle's warning and autopilot systems became compromised, posing further safety risks. The specific airbag non-deployment problem has not yet been reproduced or formally confirmed by a dealer or independent service center, vehicle is currently scheduled for its first post-accident inspection at a Tesla Collision Center address 6010 Richmond Ave, Houston TX 77057 on June 11, 2025, and is available for inspection. To date, the vehicle has not been formally inspected by the manufacturer, police, or insurance representatives for these specific malfunctions. Police responded to the accident scene and filed a report, but no technical inspection was conducted by them. There were NO prior warning lamps, messages, or symptoms indicating a malfunction with the airbag system before the collision. However, immediately after the collision, the primary brakes failed and the warning system and autopilot system showed signs of malfunction/disruption; no specific warning lights related to these post-impact issues appeared prior to their malfunction.

Jun 1, 2025

We experienced an extremely dangerous and life threatening situation with Tesla Y model on [XXX] around [XXX] and would like to report to NHTSA. We were driving on [XXX] going towards Nashua and my TESLA-Y car when the steering wheel froze and I got message that front camera was not working. When I tried to steer the car in the lane, the car suddenly braked and took two 360 degree spins (turns) on the highway with cars streaming at high speed around us. We went from the left lane to the right most lane after two 360 degree spins and ended in the right lane. Luckily, no other autos hit us and I was able to take control of the car and pull over in the right lane. The incident is recorded int the Tesla's harddrive which we can make this available to you. the car started working normally so we drove back home. We have had minor control incidents with the lane assist and auto pilot systems of this car in 2023 and 2024. We have complained and showed the problem to Tesla dealer in Watertown, MA. However they said there is nothing wrong with the car. We request you to investigate this incident with Tesla and find out the cause for the car to take this dangerous breaking and spinning incident on a highway. Thanks, [XXX] and [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mar 18, 2025 Crash

1. Front Passenger side wheel and auto steering system malfunctioned. Yes it is available for inspection. 2. My car was not drivable and I was stuck on the leftmost lane of highway with fast traffic passing by. Had to call 911 to move myself to safety. 3. Not yet 4. Vehicle has been inspected by the police 5. No warning lamps or message prior to failure

Dec 26, 2024 Crash

On [XXX] at [XXX] on [XXX] I experienced a sudden malfunction of steering control of my Tesla Model Y, followed by a rightward movement initiated by vehicle automation and potentially amplified due to the steering malfunction. The vehicle then collided with an 18-wheeler truck on the right lane and came to a stop on the middle lane. I was driving past Tracy CA on [XXX] towards Modesto on a personal trip to Merced with my daughter, [XXX] , in the front passenger seat to drop her off. Fortunately, there was no casualty or injury from this incident. We are fortunate enough to have survived physically unscathed. A difference of few seconds could have led to significant injuries or impairment. Pictures attached show the steering wheel position turned to the left at about 160 degrees, while the front wheels turned to the right at about 20-30 degrees. For a right turn it’s about a 220-degree position, which is not possible by a single swipe of the steering wheel. Please note, the front wheel position in below picture cannot be justified either way. The steering wheel and front wheel remained frozen in this position when high voltage battery supply got disconnected at crash. This proves the turn of the wheel, thereby the movement of my vehicle to the right was not caused by my steering wheel control. Vehicle Automation Engaged related to this safety incident- Advanced Driver Assistance Systems such as Autopilot, Lane Assist, Collision Avoidance Assist and other safety features were active during this incident. There were no audio or visual warnings related to lane departure, forward collision or blind spot on the vehicle dashboard. The vehicle was declared a total loss by the insurance carrier, Tesla Insurance and currently in possession of their salvage vendor Copart, Title Express. Tesla Service refused to do any inspection of the components involved in this failure while the vehicle was at the body shop, Carstar Chilton Autobody, San Carlos, CA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Dec 26, 2024 Crash

On [XXX] at [XXX] on [XXX] I experienced a sudden malfunction of steering control of my Tesla Model Y, followed by a rightward movement initiated by vehicle automation and potentially amplified due to the steering malfunction. The vehicle then collided with an 18-wheeler truck on the right lane and came to a stop on the middle lane. I was driving past Tracy CA on [XXX] towards Modesto on a personal trip to Merced with my daughter, [XXX] , in the front passenger seat to drop her off. Fortunately, there was no casualty or injury from this incident. We are fortunate enough to have survived physically unscathed. A difference of few seconds could have led to significant injuries or impairment. Pictures attached show the steering wheel position turned to the left at about 160 degrees, while the front wheels turned to the right at about 20-30 degrees. For a right turn it’s about a 220-degree position, which is not possible by a single swipe of the steering wheel. Please note, the front wheel position in below picture cannot be justified either way. The steering wheel and front wheel remained frozen in this position when high voltage battery supply got disconnected at crash. This proves the turn of the wheel, thereby the movement of my vehicle to the right was not caused by my steering wheel control. Vehicle Automation Engaged related to this safety incident- Advanced Driver Assistance Systems such as Autopilot, Lane Assist, Collision Avoidance Assist and other safety features were active during this incident. There were no audio or visual warnings related to lane departure, forward collision or blind spot on the vehicle dashboard. The vehicle was declared a total loss by the insurance carrier, Tesla Insurance and currently in possession of their salvage vendor Copart, Title Express. Tesla Service refused to do any inspection of the components involved in this failure while the vehicle was at the body shop, Carstar Chilton Autobody, San Carlos, CA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT

Dec 15, 2024

There is a steering malfunction, with my Tesla Model Y it completely locks up and the steering is disabled. The steering doesn’t move at all the following warning and codes appeared on the dashboard. DI a223 Traction control disabled Drive with caution DL a222 Stability control disabled Drive with caution GTW_w074 Steering assist reduced Steering may require increased effort Ul_a020 Steering assist reduced Steering may require increased effort. Now this is the second time it has happened within few months. It was taken to the dealership with the same complaint this was their diagnoses Concern: Customer states: Feature Availability & Settings - Steering is disabled, park assist disabled , stability control disabled, traction control disabled, vehicle hold disabled Repair Notes: Confirmed customer concern. Removed and replaced steering rack, after replacement all systems operating as designed Correction: General Diagnosis Correction: Steering Rack (Dual Motor) (Remove & Replace) - Remove and Replace Parts Replaced or Added Part Quantity STEERING GEAR - LEFT 1.00 HAND DRIVE(1188832-00- A) NUT&WSHR[SW],M14X1.5, 2.00 [10],ZNFL,PTP(1109263- 00-B). There is a serious and unsafe issue with this car. A potential disaster waiting to happen.

Dec 15, 2024

There is a steering malfunction, with my Tesla Model Y it completely locks up and the steering is disabled. The steering doesn’t move at all the following warning and codes appeared on the dashboard. DI a223 Traction control disabled Drive with caution DL a222 Stability control disabled Drive with caution GTW_w074 Steering assist reduced Steering may require increased effort Ul_a020 Steering assist reduced Steering may require increased effort. Now this is the second time it has happened within few months. It was taken to the dealership with the same complaint this was their diagnoses Concern: Customer states: Feature Availability & Settings - Steering is disabled, park assist disabled , stability control disabled, traction control disabled, vehicle hold disabled Repair Notes: Confirmed customer concern. Removed and replaced steering rack, after replacement all systems operating as designed Correction: General Diagnosis Correction: Steering Rack (Dual Motor) (Remove & Replace) - Remove and Replace Parts Replaced or Added Part Quantity STEERING GEAR - LEFT 1.00 HAND DRIVE(1188832-00- A) NUT&WSHR[SW],M14X1.5, 2.00 [10],ZNFL,PTP(1109263- 00-B). There is a serious and unsafe issue with this car. A potential disaster waiting to happen.

Nov 9, 2024

Model Y s/w version 12.5.4.1 The model Y can be made to oscillate in the travel lane at highway speeds I think I experienced this at 70-75, it would seem to apply at any capable speed. Proper behavior: 1) driving on the highway in FSD 2) trigger the left or right turn signal to initiate a lane change by automation. What actually occurs: 1) driving on the highway in FSD 2) hold the turn signal in the desired up or down position to initiate a lane change. 3) the Tesla begins to switch lanes, and will continue to further its lane change provided you continue to hold the turn signal (up/down). 4) If you release the turn signal input "early", that is prior to the Tesla determining that the new lane is the current lane, it will immediately begin reverting to the original lane that you attempted to leave. 5) It begins to over correct, requiring maybe 5 damped oscillations. Its very uncomfortable, and exposes a vehicle on the edge of control - the vehicle is not traveling neutrally on its suspension. To be clear, it is damped, but I don't see how it could be described as stable at highway speeds.

Nov 6, 2024

Tesla Full Self Driving (Supervised) with version 12.5.4.1 Overview: Drove round trip from Las Vegas to San Diego and around San Diego utilizing FSD as much as possible. Much if it works very well, however I believe Tesla is aware of some specific short comings (because they have good engineers and are safety aware). 1) Lane ending merging gets an 'F' from several incidents: 1A) The most dangerous was upon entering the [XXX] from the Tesla Supercharger station at Yerma, Ca - [XXX]. The entrance ramp lane ends, and a pickup with a towed trailer happen to be parallel with my FSD Tesla as the lane ended. The Tesla showed no awareness of the impending collision. I braked hard to avoid the collision. 1B) In San Diego, entering a freeway the Tesla got confused while still in the right hand lane, and ultimately threw a critical error - something like 'autonomous steering system failure, take over immediately' with a red full screen alert. 1C) Merging on a freeway connector overpass with multiple lane consolidation, the Tesla failed to understand available openings and became confused causing left and right oscillations in the steering trajectory (at very low speed). 1D) Frequently is not aware of other vehicles as lanes end, causing unnecessary conflicts with other vehicles, and close calls. Tesla should publish a letter grade for the sub-features of full self driving. NHTSA should publish a standard list of sub-features - for example: A) Lane keeping with traffic flow B) Recognizing stopped traffic at highway speeds (i.e. sudden traffic jams) C) Merging cooperation D) Lane ending scenarios E) Maintaining single lanes (i.e. not darting across multiple lanes to achieve an unrealistic left or right turn). The success in many areas of FSD can lead to a sense of competence in the FSD, and to oversights by a human supervisor about what the likely deficiencies are. How does Tesla, or a human know where the risks are if there are no standards, or measurement INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Nov 6, 2024

Tesla Full Self Driving (Supervised) with version 12.5.4.1 Overview: Drove round trip from Las Vegas to San Diego and around San Diego utilizing FSD as much as possible. Much if it works very well, however I believe Tesla is aware of some specific short comings (because they have good engineers and are safety aware). 1) Lane ending merging gets an 'F' from several incidents: 1A) The most dangerous was upon entering the [XXX] from the Tesla Supercharger station at Yerma, Ca - [XXX]. The entrance ramp lane ends, and a pickup with a towed trailer happen to be parallel with my FSD Tesla as the lane ended. The Tesla showed no awareness of the impending collision. I braked hard to avoid the collision. 1B) In San Diego, entering a freeway the Tesla got confused while still in the right hand lane, and ultimately threw a critical error - something like 'autonomous steering system failure, take over immediately' with a red full screen alert. 1C) Merging on a freeway connector overpass with multiple lane consolidation, the Tesla failed to understand available openings and became confused causing left and right oscillations in the steering trajectory (at very low speed). 1D) Frequently is not aware of other vehicles as lanes end, causing unnecessary conflicts with other vehicles, and close calls. Tesla should publish a letter grade for the sub-features of full self driving. NHTSA should publish a standard list of sub-features - for example: A) Lane keeping with traffic flow B) Recognizing stopped traffic at highway speeds (i.e. sudden traffic jams) C) Merging cooperation D) Lane ending scenarios E) Maintaining single lanes (i.e. not darting across multiple lanes to achieve an unrealistic left or right turn). The success in many areas of FSD can lead to a sense of competence in the FSD, and to oversights by a human supervisor about what the likely deficiencies are. How does Tesla, or a human know where the risks are if there are no standards, or measurement INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Nov 6, 2024

Tesla Full Self Driving (Supervised) with version 12.5.4.1 Overview: Drove round trip from Las Vegas to San Diego and around San Diego utilizing FSD as much as possible. Much if it works very well, however I believe Tesla is aware of some specific short comings (because they have good engineers and are safety aware). 1) Lane ending merging gets an 'F' from several incidents: 1A) The most dangerous was upon entering the [XXX] from the Tesla Supercharger station at Yerma, Ca - [XXX]. The entrance ramp lane ends, and a pickup with a towed trailer happen to be parallel with my FSD Tesla as the lane ended. The Tesla showed no awareness of the impending collision. I braked hard to avoid the collision. 1B) In San Diego, entering a freeway the Tesla got confused while still in the right hand lane, and ultimately threw a critical error - something like 'autonomous steering system failure, take over immediately' with a red full screen alert. 1C) Merging on a freeway connector overpass with multiple lane consolidation, the Tesla failed to understand available openings and became confused causing left and right oscillations in the steering trajectory (at very low speed). 1D) Frequently is not aware of other vehicles as lanes end, causing unnecessary conflicts with other vehicles, and close calls. Tesla should publish a letter grade for the sub-features of full self driving. NHTSA should publish a standard list of sub-features - for example: A) Lane keeping with traffic flow B) Recognizing stopped traffic at highway speeds (i.e. sudden traffic jams) C) Merging cooperation D) Lane ending scenarios E) Maintaining single lanes (i.e. not darting across multiple lanes to achieve an unrealistic left or right turn). The success in many areas of FSD can lead to a sense of competence in the FSD, and to oversights by a human supervisor about what the likely deficiencies are. How does Tesla, or a human know where the risks are if there are no standards, or measurement INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Oct 24, 2024

Tesla FSD v12.5.4.1 tried to run a red light without stopping. Although FSD has a multitude of other issues when it comes to breaking traffic laws running Red lights shouldn't be one of them. Luckily I was able to override the system and no one was in the area to get hurt and no property damage.

Sep 29, 2024

On [XXX] , south of Austin, north of [XXX] , on both directions, there are many turn lanes on either side. These turn lanes fork from either of the two highway lanes and do not have clear lane markings (by design, not due to fading) until the lane width is full. Tesla Autopilot with lane assist will, at multiple times along this route, center the car between the current lane and the emerging turn. Once the lane markings begin , the car will violently jerk back into a lane. Avoidance of these situations requires a takeover. Along this route, this is particularly dangerous on banks, hills, and in traffic (even with max following distance configured) due to reduced visibility of the start of the lane markings. One example of this is at [XXX] , although there are many others along this route in both directions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 10, 2024

We were on the freeway with cruise control on and the car slammed on the brakes. It automatically slowed 15mph while in front of another vehicle. The cause was that it hallucinated a person in the lane of the road, I could see the "person" on the screen of my car. However there was no person or hazard in the way.

Aug 10, 2024

We were driving on a 2 lane highway, when we came to an intersection with a center turn lane the car panicked and swerved left and then braked and disengaged the autosteer/cruise control. This was not with autopilot, just autosteer.

Jul 30, 2024

Since the recall earlier this year on for the Autopilot, I now have a car that is actually more dangerous as it emits a very jarring audible warning when I engage the Autosteer option. This has actually caused me to jump in my seat and cause me to turn the wheel creating a dangerous situation. Not only is this a potential accident waiting to happen, it is also superfluous as the driver is the one who pulls in the turn signal stall to engage the Autopilot and the Autosteer functionality. I do not need a very loud and startling tone to sound advising me that the Autosteer function is engaged. Please remove this as it is creating a dangerous driving environment. I have friends who also have Teslas and they confirm this hazardous condition exists in their cars as well. Thanks.

Jun 18, 2024

I used the Full Self Driving software Tesla provided us in April. On [XXX], the car did not detect a curb therefore the car went right over the curb which popped both right side tires and the front rim. Damage was $1,800. I brought this up to Tesla and they informed me that it was my fault for not taking over and refused to help with the repairs. I understand taking over if there was a 3-foot shoulder, but on roads with no shoulder such as this one I found it impossible to correct in time. Also, at the very last split second, the torque on the wheel was too tight too correct (not enough time anyways). This is a busy state maintained road in the middle of Columbia, Missouri near a college campus and my safety was put at risk while I had to find the next side street to pull over. This is dangerous software that is not ready yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 15, 2024 Crash

On Sunday [XXX] I was driving to work, there was a moment where I felt the steering wheel was very stiff to the point where it felt weird and hard to control. I felt the two front wheels a bit odd, but then it went back to normal. I paid no attention to it after. As I was driving on [XXX] , my car started to automatically move to the left and I tried steering my wheel to get back in lane, but the steering wheel got so stiff that even using all my might I could not steer it. Eventually the car slammed against the cement wall three times as it spins. At the end, the police came on site and saw that the two front wheels were pulled inward. I believe it was a software/technology malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

May 12, 2024

Took Tesla's 30-day free trial offer of Full Self-Driving (supervised) for my Model Y. Encountered several concerning situations: 1. Autopilot failed to detect a parking barrier arm, causing acceleration towards it; fortunately, I intervened in time. 2. Merged onto the highway in the wrong lane, prompting honks from vehicles behind me. 3. Wheel hit the side road curb when making a right turn, damaging the hubcaps and tire on the right rear side. Unsure if Tesla will take responsibility for repairs, but I feel it's important to share my experience to highlight that Autopilot may not be as advanced as expected.

Feb 20, 2024

My vehicle beeps liberally when parking in tight spots, anywhere near a line of any sort, etc. A few weeks after getting my vehicle in late November (I don’t remember the exact date), I was driving through construction at night and without warning, the steering “corrected” itself and I hit a cone causing 2 scuffs on my new vehicle. The steering locked, but thankfully I was able to get the vehicle back into the lane. When I called Tesla a few weeks later they asked for a specific date and time which I didn’t have. They said they were unable to help without that. Thankfully there was nothing more serious, but I would like my scuffs and steering fixed.

Feb 20, 2024

My vehicle beeps liberally when parking in tight spots, anywhere near a line of any sort, etc. A few weeks after getting my vehicle in late November (I don’t remember the exact date), I was driving through construction at night and without warning, the steering “corrected” itself and I hit a cone causing 2 scuffs on my new vehicle. The steering locked, but thankfully I was able to get the vehicle back into the lane. When I called Tesla a few weeks later they asked for a specific date and time which I didn’t have. They said they were unable to help without that. Thankfully there was nothing more serious, but I would like my scuffs and steering fixed.

Feb 19, 2024 Crash

The Facts of the Incident: On [XXX], at approximately [XXX] PM, [XXX] , was driving our 2023 Tesla Model Y on Arizona State Route [XXX] ), a two-lane highway, enroute from Orange, California, to the Grand Canyon South Rim. The vehicle carried a total of four passengers, including my wife, myself, and another couple from San Diego. During our journey, an alarming and life-threatening situation unfolded. Without warning, our 2023 Tesla Model Y abruptly veered to the left, dangerously encroaching into oncoming traffic. Despite my immediate attempts to regain control by steering the vehicle away from the oncoming traffic, the steering wheel became unresponsive, effectively locking in place. This mechanical or software malfunction prevented me from correcting the perilous situation, resulting in a head-on collision with a large Ford 350 Truck, which was also traveling at a high speed, estimated to be more than 60 miles per hour. Fortunately, while there were injuries, there didn’t appear to be any life threating injuries. Because of the resources required to further investigate and do an analysis of the vehicle, as well as the challenge of dealing with Tesla Inc., law firms have declined to pursue further investigations. Morgan and Morgan initially started an investigation with Knott, LLC, Arizona, but then dropped the pursuit due to costs. The vehicle is still on-hold by my insurance company, USAA, but they may not hold it much longer before placing it on auction. However, it is urgent that NHTSA take possession and complete further analysis of this vehicle. Your assistance and consideration are appreciated, and I look forward to assisting with this investigation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Feb 16, 2024

When on Autopilot, the car engages in "ghost braking" for no valid reason. This has happened a couple of time. The last incidence happened today, 02/16/2024, at about 10:38 a.m. while on a freeway. I was lucky that there was no cars immediately following me, otherwise a chain accident with pile up would had happened. This was a very risky and scary incident.

Feb 3, 2024

The back camera of the Tesla model y does not provide necessary image quality to identify any objects/persons of cross traffic when reversing the vehicle. In one incident I was about to hit a person behind the vehicle as there was no proper cross traffic alerting and no proper camera view. When I approached Tesla for support they identified the problem and determined it is by design and would not be able to help much. As per the images uploaded, there is clear distinction of camera quality between side camera and back camera. Also the images taken when the vehicle is in stop mode making the back light illuminate otherwise the images would be much darker. Also I want to point out that the back camera functions good during day time and the issue happens only during night.

Feb 1, 2024 Crash

I was driving in the left lane of the highway. Just up ahead I saw something sitting on the guardrail to my left which was jutting into my lane, right about eye level. It looked like a long wood 2x4. I swerved to my right to avoid hitting the piece (scared it would shatter my windshield) and the steer correct safety feature (probably wrong term) quickly threw me back to the left and into the guardrail. I turned my steering wheel to the right to get away from the guardrail and it threw me back into the guardrail. It did this a few times. I didn’t understand what was going on. It felt like I had no control over the car. It just kept slamming back into the guardrail. I finally took my foot off the gas and it slowed down and stopped throwing me around. Luckily, there was no one next to me and no one else in the car with me. No one got hurt. If it wasn’t for that “safety” feature, my car wouldn’t have been damaged. I did call the police to let them know about the wood piece that was sitting on the guardrail so hopefully it gets removed and no one gets hurt.

Feb 1, 2024 Crash

I was driving in the left lane of the highway. Just up ahead I saw something sitting on the guardrail to my left which was jutting into my lane, right about eye level. It looked like a long wood 2x4. I swerved to my right to avoid hitting the piece (scared it would shatter my windshield) and the steer correct safety feature (probably wrong term) quickly threw me back to the left and into the guardrail. I turned my steering wheel to the right to get away from the guardrail and it threw me back into the guardrail. It did this a few times. I didn’t understand what was going on. It felt like I had no control over the car. It just kept slamming back into the guardrail. I finally took my foot off the gas and it slowed down and stopped throwing me around. Luckily, there was no one next to me and no one else in the car with me. No one got hurt. If it wasn’t for that “safety” feature, my car wouldn’t have been damaged. I did call the police to let them know about the wood piece that was sitting on the guardrail so hopefully it gets removed and no one gets hurt.

Jan 29, 2024

The new safety requirement for Tesla to update its autosteer to be more stringent and align to safety regulations is a complete disaster. This requirement results in multiple false alarms and creates more distractions than prior to the update. Furthermore... it's upsetting that this department has an apparent obsession with Tesla's technology. Rather than promote and work with Tesla to create a future where technology can meaningfully assist drivers on the road and reduce fatalities and car crashes, this department is doing its best to ensure that no progress is made. Lastly - it would be nice to see some actually meaningful and relevant statistics regarding Tesla autopilot incidents. Rather than reporting a meaningless number of incidents with 0 context, instead try comparing the number of Tesla incidents to non-Tesla incidents. And analyzing if there's a statistically significant difference between those two groups.

Jan 15, 2024

The NHTSA changes that forced the Tesla update as part of campaign #23V-838 do NOT make the vehicle’s autopilot system more safe. Moreover, the car is actually now MORE UNSAFE and distracting with disruptive beeping and alerts. The NHTSA should have Tesla reverse the changes to basic autopilot in this update. Furthermore, the NHTSA should pivot its focus to other manufacturers’ autopilot-equivalent software features, as many of them are even less restrictive or even more dangerous. For example, the blue cruise can disengage without any warning to the user. There have been no recalls relating to this.

Jan 3, 2024

My Tesla Model y is installing the same updates multiple times. The updates installing multiple times is causing erratic functionality issues with the car's software. Tesla has been unwilling to resolve the issue and claim the car is working just fine. When I asked the local service tech I was told the car shouldn't be installing the same update multiple times. I don't feel safe in my car when I don't know when it is going to act up next.

Dec 21, 2023

Received the new OTA recall update. The driver monitoring is now too sensitive and I cannot check the cross traffic when approaching intersections without receiving alerts to pay attention to the road. The car then requires me to apply varying amounts of turning force to the steering wheel, which sometimes can cause accidental disengagement, which also disengages TACC and auto braking. This is dangerous.

Dec 20, 2023

Tesla software updates aren't transparent on the changes to the cars behavior they will cause. They hide behind the vague terms "minor fixes" with no way to find out what that means. They are changing how the adaptive cruise control and lane keep assist feature work without specifying it. The only way to find out if something changed is to re-read the whole manual every time there is an update and look for changes. The erratic behaviors these updates are causing are mostly unpredictable braking. The unpredictable braking would be predictable if it were disclosed what the updates are actually doing. I believe they are slowly moving enhanced autopilot features to regular auto pilot without disclosing it. The car will now early and aggressively slow down before a turn if navigation is turned on. Also it will randomly slow down if traffic in the other lane is going slower than the speed limit. There is one thing my car hasn't done before that isn't disclosed in the manual. When driving past semis on the interstate the autopilot feature will cause the car to nearly drive on the road line opposite of the semi. Their unwillingness to have full transparency of what the updates are doing is making the cars unsafe an will cause an accident in my opinion. There have been several updates that have been especially bad about adding new functionality without disclosing it.

Dec 20, 2023

The updated autpilot nag requires too much steering whel torque often to the point of diengaging the steer assist making the car jerk sideways. This I believe makes the interaction less safe.

Dec 20, 2023

Upon use and observation, the latest recall OTA update has caused the opposite effect that NHTSA was attempting to address. By making this update, it has caused the autopilot/lane keeping feature too easy to disengage with the steering wheel weight based presence notification/reminder. This can lead to an mis-input by the driver, causing an accident or collision. Please work to ensure that this is addressed or taken back for further evaluation

Dec 14, 2023 Crash

When their is a car in my blind spot the car does not beep or try to pull the car back unless you are basically hitting the car next to you. It also does not beep or show me space out side my range of view to prevent backing into another car. My car (tesla model Y) has had non-function blind spot warnings and backing up warnings since we purchased it in Feb 2023. There have been multiple times when I have not seen other cars and almost ran into them (they were able to swerve). On this Monday night the other car was not able to swerve because there was someone in the lane next to her (3 lane road) so we crashed. My car is available for inspection upon request but someone would have to come to my home because the car is not drivable and is waiting to get into the tesla body shop

Nov 29, 2023

These are observations over the past couple of months that I have owned the car. They have been consistently observed and have occurred at speed between 35-70 mph. There are four main issues I’m having with my tesla. 1) I cannot use cruise control because it requires automatic windshield wipers. The automatic windshield wipers cannot sense when it’s raining and just turns on randomly when it’s not raining. 2). The car breaks on its own randomly on both the highway and city streets. I have almost been rear ended several times because of this. 3) the car thought another car was coming in my lane on interstate 95 and violently switched lanes without warning causing me to oversteer and almost wreck. I had my family in the car with me and it was terrifying. 4). The two times I used full self driving the car actually accelerated to make it through a yellow light. I know these are all beta features of the car but in my opinion they are all dangerous to use on the roads and should be disabled until they are ready for prime time

Nov 3, 2023

My Tesla Model Y has been braking while on autopilot out of nowhere and very, very hard. I have noticed this has been happening more when I am next to a semi truck or other large vehicle where the tesla will for whatever reason slam on the brakes even though there is no vehicle or objects in front of me and there is not a vehicle merging. This is a major safety issue and can lead to a loss of property and worst of all, life. Please do a recall on these vehicles and make Tesla fix these issues before it leads to further accidents and injuries/deaths. Thank you.

Oct 31, 2023

Autosteer mode, while generally helpful and which I use daily, abruptly brakes hard and/or pulls hard to the right when its computer program misinterprets a mere shadow as a threat. While I am sure your organization already knows this well. I believe this has strong potential to cause a driver to over-react and lose control of the vehicle. Addition of a radar sensor as an input to the existing algorithm similar to the Chevy Bolt for separately assessing/confirming this perceived threat could resolve the problem in milliseconds and preclude this risk. Understandably, Tesla management as judged this acceptable since adding this capability would raise its cost and reduce its market share in the increasingly competitive EV market. But as a former systems engineer and general manager manufacturing aviation autopilot computers, I strongly disagree and remain concerned about its potential to cause a serious/fatal crash. Thus, I offer another voice pressing for reconsideration by your public safety organization.

Oct 30, 2023

I purchased my Tesla Model Y in January of this year. Tesla removed all ultrasonic sensors from the car, and is instead relying only on "Tesla Vision". However, 9 months later and I still don't have several safety features Tesla promises. Rear Cross Traffic Warning and Blind Spot warning don't work at all. The Lane Departure warning only works over the solid outside line, and doesn't warn at all when crossing between lanes (ie a dotted line). In addition, the Adaptive cruise control randomly brakes dramatically for no apparent reason. This is extremely dangerous, as drivers behind don't expect you to quickly decelerate in the middle of the highway for no reason.

Oct 30, 2023

I purchased my Tesla Model Y in January of this year. Tesla removed all ultrasonic sensors from the car, and is instead relying only on "Tesla Vision". However, 9 months later and I still don't have several safety features Tesla promises. Rear Cross Traffic Warning and Blind Spot warning don't work at all. The Lane Departure warning only works over the solid outside line, and doesn't warn at all when crossing between lanes (ie a dotted line). In addition, the Adaptive cruise control randomly brakes dramatically for no apparent reason. This is extremely dangerous, as drivers behind don't expect you to quickly decelerate in the middle of the highway for no reason.

Oct 26, 2023

One month latest Tesla Model-Y owner. Tried all means in last 3 days to submit several concerns, but tesla had made it impossible to file written complains. 1. Automatic Emergency braking was applied with kids in back eat to school on an internal 35mph road in broad day light with a solid cement divider in left and no vehicle around anywhere. Everyone was hurt someway or other due to this phantom braking and would have been much worse on highway as there are many trucks on this side. Seems accelerator was also not working for few seconds. A software fliker is seen, seconds before this, in video. Not sure a hack, bug or intentional. Major safety issue, have video from dashcam. 2. The FSD is not ready, whatever Tesla says, it doesn’t care about road condition, speed or other surroundings. Drives like aggressive kid who just learned driving & doesn’t care about anyone or anything. Thats the reason have stopped using it. 3.The automatic lane departure assistance is very dangerous at the as it takes control of vehicle and tries to move away from lane as soon as you are around the border, without considering speed, other vehicles in side lanes, road condition or road hazards and due to this, several time it happened like tug of war, where other vehicles were too close like a truck in there lane left & right, hence was trying to be on edge of lane and this system was yanking to go away from line, causing shaking & was about to hit other vehicles. This may have caused accidents, had to turn this off as well. 4. The estimated range is so wrong and off my 70-100 miles and this could cause safety issues for family in night or cold getting stuck or anxiety that can cause emotional trauma and safety issues. 5. Other small stuff- Wiper turn on without rain or water, sentry mode don't work if charge is below 65 miles, which could be a security risk, fandom door open notification, bluetooth issue, car don't unlock, costly super charger etc. Sorry but had no other way.

Oct 17, 2023

During the week of October 09 2023, I started receiving two failure alerts on my 2023 Model Y. The first is that lane keeping assist was unavailable. In spite of this alert, the system continued to function properly. The second warning was a Steering Assist Reduced warning. At first, this also seemed to not corollate to a noticeable issue with the vehicle. On the evening October 15, when leaving a supercharger station, I noticed a momentary stutter in the steering wheel that accompanied the above mentioned alert. No other issue was observed. On the afternoon of October 16, when leaving from work, after putting the vehicle in gear, I had no steering ability at all, it was a similar feeling to the steering wheel lock on older vehicles. The wheel would move approximately 1" in either direction. I immediately shut the vehicle down and performed a reset by holding in both scroll wheels on the steering wheel. This did not clear the code, but did return steering ability. Since I could not predict when the steering might go out again, I contacted Tesla and had the vehicle towed to the nearest service center.

Sep 18, 2023

Vehicle visualizations degrade over a few days following a firmware update and eventually show nothing on screen. Features such as auto wipers, traffic-aware cruise control, auto turn signals and blind spot indicators do not function. There is no warning to the driver in the car that these items are not working. While driving I am unaware if other safety features are not working (emergency braking for example). Manufacturer admits this is a firmware bug and has promised a repair multiple times. The service team has provided a temporary fix to manually reset the self driving computer each time this happens (approximately every 3 days) which requires a recalibration of the cameras rendering these features useless.

Aug 28, 2023

The contact owns a 2023 Tesla Model Y. The contact stated while driving 70 MPH with Adaptive Cruise Control and Lane Keep Assist activated, the vehicle experienced phantom braking and decelerated to 50 MPH before releasing. The contact stated that he was overtaking an 18-wheeler at the time of the failure. The vehicle returned to normal functionality, but the failure had since become a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 450.

Mileage: 450

Aug 18, 2023

While I was driving my car earlier today, my Tesla Model Y experienced an unexpected steering freeze right in the middle of the freeway. This incident occurred while I was accompanied by my 2-year-old son. Initially, I was quite alarmed and attempted to exert force to guide the car towards the slower lane, but unfortunately, the steering remained unresponsive. After trying the brakes a few times and executing forceful maneuvers, I was fortunate that the steering finally began to respond. Thanks to these actions, both my son and I are safe and well today. It's worth considering the safety implications of Tesla vehicles on the road, and some individuals believe that the NHTSA should intervene by imposing fines and addressing the use of the autopilot feature promptly. Thanks Dr. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 18, 2023

While I was driving my car earlier today, my Tesla Model Y experienced an unexpected steering freeze right in the middle of the freeway. This incident occurred while I was accompanied by my 2-year-old son. Initially, I was quite alarmed and attempted to exert force to guide the car towards the slower lane, but unfortunately, the steering remained unresponsive. After trying the brakes a few times and executing forceful maneuvers, I was fortunate that the steering finally began to respond. Thanks to these actions, both my son and I are safe and well today. It's worth considering the safety implications of Tesla vehicles on the road, and some individuals believe that the NHTSA should intervene by imposing fines and addressing the use of the autopilot feature promptly. Thanks Dr. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Aug 12, 2023

While driving in the city on under construction road, the car started showing notifications that the steering power will be reduced. 30 sec. later the steering wheel froze and the car was drivable only forward and backwards. This safety system malfunction put me and my family at risk while in active driving mode, luckily there was no much traffic and i was able to reset the car in order to be able to drive it again. Bumpy road shouldn’t cause the system to malfunction and limit the driving capability, especially not while active driving. I wasnt using any cruise control or auto pilot features.

Aug 12, 2023

While driving in the city on under construction road, the car started showing notifications that the steering power will be reduced. 30 sec. later the steering wheel froze and the car was drivable only forward and backwards. This safety system malfunction put me and my family at risk while in active driving mode, luckily there was no much traffic and i was able to reset the car in order to be able to drive it again. Bumpy road shouldn’t cause the system to malfunction and limit the driving capability, especially not while active driving. I wasnt using any cruise control or auto pilot features.

Aug 4, 2023

Vehicle was parked on the street. Put car in Drive, loud noise came from steering column, and warning message shows steering assist reduced and lane departure avoidance features unavailable and at that point the car had no power steering. Car was reset 4 times. Every time the vehicle was reset, loud noise came from steering column, both warning messages appeared, and no power steering. On 4th reset, power steering came back, but both warning messages still appeared.

Aug 2, 2023

Summary: Loss of power steering/inability to steer the vehicle occurred twice (7/16/23 & 7/29/23). Issue appears consistent with Investigation PE 23-014. Other functionality was also lost on each occurrence. Details: 7/16/23 - Driver entered the car and immediately received several alerts including Steering assist reduced, stability controlled disabled, traction control disabled, Lane departure avoidance features unavailable, and Vehicle hold disabled. Steering wheel could not be turned and regenerative braking was not functioning. A video of the issue was created and is available upon request as it could not be loaded in its current format. Tesla was contacted on 7/17/23. They stated that a firmware update failed on the evening of 7/15/23. The vehicle was towed to service center and firmware was updated. the invoice from the service center as also attached. 7/29/23 - Driver entered the car and immediately received several alerts including Steering assist reduced and Lane departure avoidance features unavailable. The steering wheel could not be turned, but only with extreme force. There was no firmware update at this time. I was able to drive the car 3 miles to my home at very slow speeds. 2 videos of the issue were created and are available upon request as they could not be loaded in their current format. Tesla was contacted on 7/30/23. The vehicle was towed to service center where they determined that the steering rack needs to be replaced. The vehicle remains at the service center for repair. Background: Car was just received on 6/30/2023. I have had other issues as well. Upon receipt, the electronic seat mechanism was not working and my cameras do not appear to be measuring distances properly.

Aug 1, 2023

The cruise control for keeping the car in the lane never worked correctly . The car had to be towed to 1805 N Pepper Ln, Liberty Lake, WA 99019. Tesla had our new Tesla for two days and fixed the problem. When the car steering when out I was in restaurant parking lot and only drove less than a mile to our Spokane hotel . Waiting two extra days in Spokane was a major pain and loss of two days of work .

Aug 1, 2023

The steering wheel on my 2023 Tesla Model Y, brand new with only 800 miles on it, kept on locking up out of nowhere, in the middle of the drive, and even on the highway, posing a major safety concern for me and everyone driving around me. My safety was put at risk since I could not steer my vehicle off the road and into a safe area, posing a risk-prone of a severe accident through rear-ending. The problem was notified to Tesla Service, which responded super late to this incident where I had to call them and wait on hold for 1 hour to speak to a representative who then followed up and told me to drive it to the closest service center, which I declined since the steering wheel locking up at random is a major safety. Tesla stated that I would need a new steering rack installed on my brand new 2023 Model Y. I don't understand how these vehicles are inspected and pass quality control on such a major issue. This issue is not just about a broken part but a LIFE or DEATH SITUATION and should be dealt which severely. I got multiple lights and messages when the failure occurred while driving, with steering assist required being the last notification which I have attached in the pictures.

Jul 19, 2023

I was in Tesla charging station when I noticed this steering issue happened. I wasn’t be able to turn the steering as usual and had to make call to Tesla and had it towed to their repair shope. It took four days to replace the rack and pinion. I am not happy having just three month and this happened. Shape on Tesla. Thank God I was not in the free way.

Jul 6, 2023 Crash

Backing up in a parking lot with direct sun behind the car, lost sight via the mirrors, dashboard camera and parking assist and collided with parking bollard approximately 3' high causing extensive damage to the left, rear quarter panel and wheel well. Parking assist didn't beep, blare or other as it does and has for our yard waste bins and garden cart at the edges of our driveway (backing up in the dark). I believe the fact that cameras only and sun exposure is a bad mix and was sure glad we weren't in FSD and going forward. I think that removing the radar function via software and or removing the connector plug (at a service visit) is both unsafe and a fraud against the purchaser of such a vehicle and radar systems should be reinstated for the consideration of safety whether going backwards or forwards. Wanted to make the complaint first as we also can't get a service appointment for this incident until the end of July. Happy with the overall vehicle but this safety function is fallible and unsafe.

Jul 4, 2023

While driving on the freeway at a speed of 72 MPH thr speed limit was 75 MPH used cruse control no vehicles are onfront of me and it did a sudden brake and went to 0 luckily escaped from life threat behind me other vehicle was their that driver handled well if not it would have effected worse. Happend couple of time since I was new Tesla I thought I was not handling properly serious life threat issue scared to drive

May 14, 2023

Tesla purposely disabled sensors to warn when close to objects (curb, other vehicles, garage door opening & wall). I wasn’t informed that there will be no parking assist feature indefinitely when I spoke to sakes dept.Tesla says it is still developing cameras to replace sensors. I had a 2015 tesla, which had these warnings. Before that I had a2002 Jaguar with park sensors. It is not new. Because of lack of reliable sensors, I am afraid to use any of Tesla’s driver assistance features. I was told by service manager that sensors only “see” a few feet, while cameras can see infinitely. This is doubtful. But at this point, I have neither. In fact, when parking in tight places, “infinite” camera vision would be useless. Seeing that I’m inches away from an obstacle is useful.I have been told that when a car comes in for Tesla service and still has sensors, the sensors are removed without the owner’s knowledge.

May 8, 2023

On two separate trips on 5/5 and 5/7, multiple times the adaptive cruise control initiated a hard braking response for no reason. There were no cars, objects, animal, etc in front of me. Some of these incidents occurred when the road turned or there were rolling hills. However there were at lease two occasions where the road was straight and level. One of these times the hard braking incident almost caused a rear end collision with the person behind me. Additionally the lane keep assistance violently tried to over correct when the car couldn't determine where the road was during a slight turn.

May 4, 2023

The Lane Departure Avoidance system fails to trigger consistently when crossing over the lane markings. In the rare instances when the system does trigger, neither of the 2 available modes: steering correction or alert, give a significant enough input to be made aware or correct the problem. Another issue is when the Lane Departure Avoidance system is triggered for an extended amount of time (~10s-ish or more when driving near the lane markings), the system is completely disabled for the powercycle of the car. Thus, this system is not just unreliable and useless when it does work, but also completely disabled after driving near the edge of the road for a little while without any way to re-enable it. Tesla service responded that they won't fix or correct this problem. There are no system failure notices displayed by the car. Vehicle has not been inspect by manufacturer or other.

Apr 21, 2023 Crash

Tesla autopilot made a turn into oncoming traffic without warning and caused a collision.

Mar 9, 2023

Bought 2023 Tesla Model Y on 29-Dec-2022. Noticed that when I am backing up the car, even when there is another car right behind, or any pedestrian crossing there was no warning. At first I thought some settings is turned off. Later, when I was changing lanes in freeway, no lane departure alert. Also no blind spot chime came on even though that option was turned on in settings. Almost I was about to crash into another car which was in my blind spot. I started googling and learnt that Tesla has removed ultrasonic sensors from Oct2022 onwards and they are working on Tesla Vision which is a camera based system. But Tesla vision is not ready as of 08-Mar-2023 when I am writing this. How is the 2023 Model Y manufactured without ultrasonic sensors and no Tesla vision passed basic safety test? I feel threatened every moment I drive the car without these basic safety features like rear object detection while backing up, lane departure alert, curb sensor alert, blind spot warning. I feel like I am driving a 2000 model old car which doesn't have any of these features. How does NHTSA deem Tesla cars manufactured after Oct22 safe on roads? I will be at financial burden and stress and risk of death without these basic features in a 70k+ car. Why is Tesla even allowed to make such low standard cars without any of the basic safety features? Attached screenshots of my chat with Tesla service also attaching the link Tesla support gave me as ref - https://www.tesla.com/en_eu/support/transitioning-tesla-vision Please investigate this issue and stop Tesla from making and selling unsafe cars for huge price and making profits but doesn't have the basic ethics to care about customer safety. Thanks

Mar 2, 2023

The Tesla Model Y Blind Spot warning system does not accurately detect the position of cars in the lanes next to the car. The display shows the car as behind the vehicle while it is actually at the rear quarter panel. There is only an audio warning if the turn signal is activated. The car is in the blind spot yet the system does not warn the driver. I took the car in for an adjustment to cameras and Tesla said they are functioning as designed. Tesla removed the radar sensors that aid in parking at low speeds. This was intended to be replaced with Tesla Vision. Tesla Vision functionality is not yet available. Although a low-speed collision with an object may not result in injury to a person, it is a safety feature that has been removed. The windshield wiper's speed cannot be adjusted or even started on the stock. To change speed or turn on the wipers you must look away from the road, locate the control panel and then select the desired speed. This clearly is a safety hazzard.

Feb 23, 2023 Crash

This 2023 model Y has no collision warning. This was not what I expected when I purchased.

Feb 12, 2023

Car braked aggressively and unexpectedly on highway in full traffic with autopilot (lane keeping cruise control) for no reason. Car in front was over 10 car lengths away and not slowing. Almost caused collision with car behind me but I took control immediately and hit accelerator. Night time driving - approximately 530pm on route 64/1 headed west in Raleigh nc. My car is “vision only”. Extremely unsafe.

Jan 28, 2023

On the freeway with auto steer and adaptive cruise control on. I experienced 3 phantom breaking incidents over the last two weeks. The car suddenly drops in speed about 10-20 mph before I can catch it and turn off cruise control and accelerate back to the right speed. It’s super dangerous. We live in WA where it rains a lot and our car was delivered without any ultra sonic sensors. This was a big issue for me because we didn’t get a lot of the features I was expecting and they told me it would be fixed with full vision eventually. I think it’s false advertising since the test drives and a lot of things that sold me on the car were not there when I got mine. The breaking problem could easily cause crashes for us and is a big safety risk.

Dec 26, 2022

When I purchased this vehicle, I was told that all ADAS features would be available once the cameras calibrated (approximately 50 miles). After 100 miles my wife bumped into a wall in our garage. I opened a ticket and Tesla said the ADAS features are unavailable until a software update is sent. The sales person who I spoke to were not aware of this. This is EXTREMELY dangerous. Drivers are reliant on warnings from features like this and to have the features off without a warning could get someone run over.