Problem Breakdown

Compare to Other Years

Active Recalls (3)

23V113000 Feb 23, 2023 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Thor Motor Coach (TMC) is recalling certain 2015-2023 Palazzo recreational vehicles. The front lower cap brackets that support the front fiberglass panel may become loose and detach from the vehicle ...

20V559000 Sep 15, 2020 TIRES:VALVE

Thor Motor Coach (TMC) is recalling certain 2018-2021 Aria, Palazzo, Tuscany, and Venetian motorhomes built on a Daimler Trucks (DTNA) chassis. The tire valve stem extension for the inner wheel may c...

20V418000 Jul 20, 2020 EXTERIOR LIGHTING:TURN SIGNAL

Thor Motor Coach (TMC) is recalling certain 2017-2020 Aria, Venetian and Tuscany, 2017 Tuscany XTE and 2017-2019 Palazzo motorhomes vehicles that received an inspection-only remedy for recall 18V-763....

Complaints

Showing 20 of 36
Jul 2, 2025 Unknown Or Other

The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the ...

Jul 2, 2025 Visibility

The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the ...

Jul 2, 2025 Equipment

The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the ...

Jul 2, 2025 Unknown Or Other

The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the ...

Jul 2, 2025 Visibility

The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the ...

Jul 2, 2025 Equipment

The Thor motorhome has several windows. The windows they installed are laminated windows, with two panes of glass and a seal or glue which connects the outer glass to the inner glass. The attachment method for the outer glass is ineffective. As a result, the outer glass pane comes loose from the ...

Nov 8, 2024 Unknown Or Other

MY 2018 THOR PALAZZO DRIVERSIDE AND PASSENGER SIDE WINDOWS HAVE FOGGED UP TO WHERE IT IS VERY HARD TO SEE OUT OF AND HAS BECOME A SAFETY CONCERN.

Nov 8, 2024 Visibility

MY 2018 THOR PALAZZO DRIVERSIDE AND PASSENGER SIDE WINDOWS HAVE FOGGED UP TO WHERE IT IS VERY HARD TO SEE OUT OF AND HAS BECOME A SAFETY CONCERN.

Nov 8, 2024 Unknown Or Other

MY 2018 THOR PALAZZO DRIVERSIDE AND PASSENGER SIDE WINDOWS HAVE FOGGED UP TO WHERE IT IS VERY HARD TO SEE OUT OF AND HAS BECOME A SAFETY CONCERN.

Nov 8, 2024 Visibility

MY 2018 THOR PALAZZO DRIVERSIDE AND PASSENGER SIDE WINDOWS HAVE FOGGED UP TO WHERE IT IS VERY HARD TO SEE OUT OF AND HAS BECOME A SAFETY CONCERN.

Jul 4, 2024 Structure

Hello NTSB, the frameless windows Thor used on my rv are all failing.. basically the adhesive used to glue the bottom rail onto the glass keeps failing. This week I had two windows fail. The top bunk window, and the emergency exit window. Both window (at separate times) failed while driving. Lucky ...

Jul 4, 2024 Structure

Hello NTSB, the frameless windows Thor used on my rv are all failing.. basically the adhesive used to glue the bottom rail onto the glass keeps failing. This week I had two windows fail. The top bunk window, and the emergency exit window. Both window (at separate times) failed while driving. Lucky ...

Jun 12, 2024 Unknown Or Other

The LP gas line running to the rear mounted water heater started leaking and when removed you see where the hose was burned due to faulty engineering of hanger supports or improper installation. I have the current hose and have pictures of the engine compartment and the burned hose. No insurance c...

Jun 12, 2024 Unknown Or Other

The LP gas line running to the rear mounted water heater started leaking and when removed you see where the hose was burned due to faulty engineering of hanger supports or improper installation. I have the current hose and have pictures of the engine compartment and the burned hose. No insurance c...

May 1, 2024 Unknown Or Other

Recall 21-E-047 was a recall on HERH window assemblies. The window adhesion is faulty and causes the window to separate from the vent bracket. I experienced this with my Palazzo. While traveling this last weekend a window broke free and came close to smashing into the car behind me. An absolute ...

May 1, 2024 Unknown Or Other

Recall 21-E-047 was a recall on HERH window assemblies. The window adhesion is faulty and causes the window to separate from the vent bracket. I experienced this with my Palazzo. While traveling this last weekend a window broke free and came close to smashing into the car behind me. An absolute ...

Jan 29, 2024 Visibility 15,000 mi

The contact owns a 2018 Thor Palazzo. The contact stated that while driving at an undisclosed speed, through the sideview mirror, he observed movement of the driver's side awning window, prompting him to pull to the shoulder of the roadway. After a visual inspection, he observed that the glass panel...

Jan 29, 2024 Visibility 15,000 mi

The contact owns a 2018 Thor Palazzo. The contact stated that while driving at an undisclosed speed, through the sideview mirror, he observed movement of the driver's side awning window, prompting him to pull to the shoulder of the roadway. After a visual inspection, he observed that the glass panel...

Nov 9, 2023 Unknown Or Other

The rear emergency exit window fell off during travel. Being a large motorhome I do not know where or when it happened and was noticed upon arrival at home. It is likely it came detached in traffic. I do have the make or model of the window but the Thor DAX # is 0273323.

Nov 9, 2023 Unknown Or Other

The rear emergency exit window fell off during travel. Being a large motorhome I do not know where or when it happened and was noticed upon arrival at home. It is likely it came detached in traffic. I do have the make or model of the window but the Thor DAX # is 0273323.

Aug 18, 2023 Unknown Or Other

The coach windows on the RV keep failing. Last year I had two windows fail on my drive to Wyoming. The sealant that hold the window bracket comes detached from the glass widow. When that happens the window flaps is the wind and if the window swing higher than 45 degrees, the window can slide off the...

Aug 18, 2023 Structure

The coach windows on the RV keep failing. Last year I had two windows fail on my drive to Wyoming. The sealant that hold the window bracket comes detached from the glass widow. When that happens the window flaps is the wind and if the window swing higher than 45 degrees, the window can slide off the...

Aug 18, 2023 Unknown Or Other

The coach windows on the RV keep failing. Last year I had two windows fail on my drive to Wyoming. The sealant that hold the window bracket comes detached from the glass widow. When that happens the window flaps is the wind and if the window swing higher than 45 degrees, the window can slide off the...

Aug 18, 2023 Structure

The coach windows on the RV keep failing. Last year I had two windows fail on my drive to Wyoming. The sealant that hold the window bracket comes detached from the glass widow. When that happens the window flaps is the wind and if the window swing higher than 45 degrees, the window can slide off the...

May 21, 2022 Unknown Or Other

floor of storage area is failing this could cause items in storage to fall out while driving. the items that fall out could be hit by the tires of the motorhome or hit another vehicle causing a serious accident.

May 21, 2022 Unknown Or Other

floor of storage area is failing this could cause items in storage to fall out while driving. the items that fall out could be hit by the tires of the motorhome or hit another vehicle causing a serious accident.

Jun 3, 2021 Visibility/wiper

The Hehr-Lippert windows installed on this Thor motorhome have a design flaw where the adhesive between the outer glass and mounting frame becomes weak when expose to the sun/heat and can fly off the coach at speed and become a trajectory. The Hehr-Lippert side windows installed on this Thor motor...

Jun 3, 2021 Visibility/wiper

The Hehr-Lippert windows installed on this Thor motorhome have a design flaw where the adhesive between the outer glass and mounting frame becomes weak when expose to the sun/heat and can fly off the coach at speed and become a trajectory. The Hehr-Lippert side windows installed on this Thor motor...

Feb 27, 2020 Visibility/wiper 4,600 mi

DRIVERS SIDE REAR BEDROOM VENT WINDOW HAS DELAMINATED TWICE, FIRST IN OCT. 2019 (REPLACED UNDER WARRANTY) AND AGAIN IN JAN 2020 (STILL AT DEALERSHIP SERVICE AWAITING REPLACEMENT FROM LCI/THOR. BOTH TIMES, I WAS FORTUNATE TO DISCOVER THE SEPARATION BEFORE DRIVING THE VEHICLE DURING MY PRE-TRIP WALK...

Feb 27, 2020 Unknown Or Other 4,600 mi

DRIVERS SIDE REAR BEDROOM VENT WINDOW HAS DELAMINATED TWICE, FIRST IN OCT. 2019 (REPLACED UNDER WARRANTY) AND AGAIN IN JAN 2020 (STILL AT DEALERSHIP SERVICE AWAITING REPLACEMENT FROM LCI/THOR. BOTH TIMES, I WAS FORTUNATE TO DISCOVER THE SEPARATION BEFORE DRIVING THE VEHICLE DURING MY PRE-TRIP WALK...

Feb 27, 2020 Visibility/wiper 4,600 mi

DRIVERS SIDE REAR BEDROOM VENT WINDOW HAS DELAMINATED TWICE, FIRST IN OCT. 2019 (REPLACED UNDER WARRANTY) AND AGAIN IN JAN 2020 (STILL AT DEALERSHIP SERVICE AWAITING REPLACEMENT FROM LCI/THOR. BOTH TIMES, I WAS FORTUNATE TO DISCOVER THE SEPARATION BEFORE DRIVING THE VEHICLE DURING MY PRE-TRIP WALK...

Feb 27, 2020 Unknown Or Other 4,600 mi

DRIVERS SIDE REAR BEDROOM VENT WINDOW HAS DELAMINATED TWICE, FIRST IN OCT. 2019 (REPLACED UNDER WARRANTY) AND AGAIN IN JAN 2020 (STILL AT DEALERSHIP SERVICE AWAITING REPLACEMENT FROM LCI/THOR. BOTH TIMES, I WAS FORTUNATE TO DISCOVER THE SEPARATION BEFORE DRIVING THE VEHICLE DURING MY PRE-TRIP WALK...

Dec 29, 2019 Equipment 6,000 mi

THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED...

Dec 29, 2019 Structure 6,000 mi

THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED...

Dec 29, 2019 Equipment 6,000 mi

THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED...

Dec 29, 2019 Structure 6,000 mi

THE FRONT CABINET ABOVE THE FRONT DASH INCLUDING THE STEERING WHEEL AND OTHER OPERATOR CONTROLS DETACHED FROM THE CEILING AND BEGAN FALLING DOWN. THIS OCCURRED WHILE THE RV WAS IN MOTION. HAD IT COMPLETELY DETACHED CONTROL OF THE RV WOULD HAVE BEEN LOST. THE SCREWS HOLDING THE CABINET FRONT PULLED...