Problem Breakdown

Compare to Other Years

Active Recalls (2)

20V024000 Jan 17, 2020 AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air ba...

15V728000 Nov 3, 2015 FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES35...

Complaints

Showing 20 of 42
Jul 3, 2018 Unknown Or Other 26,000 mi

DRIVING ON I-10 IN THE METARIE, LA AREA AT SPEED LIMIT, WE HEARD A LOUD BANG, THEN WIND COMING INTO THE CAR. NO OTHER VEHICLES AROUND US, WE PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE SUNROOF HAD EXPLODED. SOUNDED LIKE A BOMB WENT OFF WHEN IT HAPPENED. WE RETURNED TO OUR HOTEL AND TAPED TH...

Jul 3, 2018 Unknown Or Other 26,000 mi

DRIVING ON I-10 IN THE METARIE, LA AREA AT SPEED LIMIT, WE HEARD A LOUD BANG, THEN WIND COMING INTO THE CAR. NO OTHER VEHICLES AROUND US, WE PULLED TO THE SIDE OF THE ROAD AND NOTICED THAT THE SUNROOF HAD EXPLODED. SOUNDED LIKE A BOMB WENT OFF WHEN IT HAPPENED. WE RETURNED TO OUR HOTEL AND TAPED TH...

Feb 15, 2017 Unknown Or Other 36,000 mi

AUTO SUDDENLY BRAKED TO A STOP FOR NO APPARENT REASON. AUTO HAD BEEN REPAIRED FOR THE RECALL, 15V728000, FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING. HAS OCCURRED TWICE IN THE LAST MONTH. HAVE SINCE DEACTIVITED THE PRE-COLLISION SYSTEM. BOTH OCCURRENCES HAPPENED WHILE ON CRUISE CONTROL, TRAV...

Feb 15, 2017 Unknown Or Other 36,000 mi

AUTO SUDDENLY BRAKED TO A STOP FOR NO APPARENT REASON. AUTO HAD BEEN REPAIRED FOR THE RECALL, 15V728000, FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING. HAS OCCURRED TWICE IN THE LAST MONTH. HAVE SINCE DEACTIVITED THE PRE-COLLISION SYSTEM. BOTH OCCURRENCES HAPPENED WHILE ON CRUISE CONTROL, TRAV...

Nov 9, 2016 Power Train 16,000 mi

WHILE THE VEHICLE IS COASTING AT A STEADY SPEED ON A STRAIGHT ROAD (~30-40 MPH), A SLIGHT ROARING NOISE CAN BE HEARD FROM THE ENGINE BAY WHILE SITTING IN THE PASSENGER COMPARTMENT. THE DEALER, NORTHSIDE TOYOTA OF CHICAGO, INSPECTED THIS VEHICLE ON FRIDAY, NOVEMBER 4, 2016, AND DETERMINED THAT THE TR...

Nov 9, 2016 Power Train 16,000 mi

WHILE THE VEHICLE IS COASTING AT A STEADY SPEED ON A STRAIGHT ROAD (~30-40 MPH), A SLIGHT ROARING NOISE CAN BE HEARD FROM THE ENGINE BAY WHILE SITTING IN THE PASSENGER COMPARTMENT. THE DEALER, NORTHSIDE TOYOTA OF CHICAGO, INSPECTED THIS VEHICLE ON FRIDAY, NOVEMBER 4, 2016, AND DETERMINED THAT THE TR...

Sep 16, 2016 Electrical System

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THE CENTER CONSOLE, WHERE THE CUP HOLDERS WERE LOCATED, WOULD BECOME HOT WHEN THE HEAT WAS ACTIVATED AND COLD WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN FOR AN EXTENDED PERIOD OF T...

Sep 16, 2016 Electrical System

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT STATED THAT THE CENTER CONSOLE, WHERE THE CUP HOLDERS WERE LOCATED, WOULD BECOME HOT WHEN THE HEAT WAS ACTIVATED AND COLD WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED WHEN THE VEHICLE WAS DRIVEN FOR AN EXTENDED PERIOD OF T...

Jul 27, 2016 Forward Collision Avoidance 29,000 mi

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE DEALER WAS UNABLE TO PROVIDE THE REMEDY AND PARTS. THE SYSTEM WAS DISCONNECTED AS AN INTERIM SOLUTION MONTHS AGO. THE CONTACT WAS UNABLE TO DETE...

Jul 27, 2016 Forward Collision Avoidance 29,000 mi

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE DEALER WAS UNABLE TO PROVIDE THE REMEDY AND PARTS. THE SYSTEM WAS DISCONNECTED AS AN INTERIM SOLUTION MONTHS AGO. THE CONTACT WAS UNABLE TO DETE...

Jul 1, 2016 Wheels 30,579 mi

BRIDGESTONE TURANZA EL400 P215/55R17 TIRES SHOWING EXCESSIVE WEAR. MILEAGE ON CAR 30,579. THESE ARE ORIGINAL MANUFACTURERS EQUIPMENT. BECAUSE OF TREAD WIRE EXPOSURE, CAR DEEMED TO DANGEROUS TO DRIVE.

Jul 1, 2016 Wheels 30,579 mi

BRIDGESTONE TURANZA EL400 P215/55R17 TIRES SHOWING EXCESSIVE WEAR. MILEAGE ON CAR 30,579. THESE ARE ORIGINAL MANUFACTURERS EQUIPMENT. BECAUSE OF TREAD WIRE EXPOSURE, CAR DEEMED TO DANGEROUS TO DRIVE.

Jun 20, 2016 Forward Collision Avoidance

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPA...

Jun 20, 2016 Forward Collision Avoidance

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPA...

Apr 19, 2016 Unknown Or Other

NHTSA RECALL 15V728 INVOLVING PRE-COLLISION SYSTEM. OVER 6 MONTHS HAVE PASSED SINCE I RECEIVED NOTICE OF THIS RECALL. TO DATE NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM OTHER THAN TELLING ME TO TURN OFF THE PRE-COLLISION SYSTEM. BOTH LEAVING IT ON OR TURNING IT OFF LESSEN THE SAFETY OF THE VEHICLE...

Apr 19, 2016 Unknown Or Other

NHTSA RECALL 15V728 INVOLVING PRE-COLLISION SYSTEM. OVER 6 MONTHS HAVE PASSED SINCE I RECEIVED NOTICE OF THIS RECALL. TO DATE NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM OTHER THAN TELLING ME TO TURN OFF THE PRE-COLLISION SYSTEM. BOTH LEAVING IT ON OR TURNING IT OFF LESSEN THE SAFETY OF THE VEHICLE...

Mar 1, 2016 Vehicle Speed Control 45,640 mi

I WAS DRIVING WITHOUT THE CRUISE CONTROL ON A PAVED ROAD AND THE PRE-COLLISION SYSTEM (PCS) SUDDENLY SOUNDED THE ALARM AND SLAMMED ON THE ENGINE BRAKING CAUSING THE CAR TO INSTANTLY DECELERATE. I WAS THROWN FORWARD AND THE SEAT BELT SHOULDER STRAP LOCKED. ALL THE ITEMS ON MY FRONT PASSENGER SEAT W...

Mar 1, 2016 Vehicle Speed Control 45,640 mi

I WAS DRIVING WITHOUT THE CRUISE CONTROL ON A PAVED ROAD AND THE PRE-COLLISION SYSTEM (PCS) SUDDENLY SOUNDED THE ALARM AND SLAMMED ON THE ENGINE BRAKING CAUSING THE CAR TO INSTANTLY DECELERATE. I WAS THROWN FORWARD AND THE SEAT BELT SHOULDER STRAP LOCKED. ALL THE ITEMS ON MY FRONT PASSENGER SEAT W...

Nov 24, 2015 Electrical System Fire 16,000 mi

TL* THE CONTACT OWNED A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED FROM UNDER THE HOOD. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPO...

Nov 24, 2015 Engine Fire 16,000 mi

TL* THE CONTACT OWNED A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED FROM UNDER THE HOOD. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPO...

Nov 24, 2015 Electrical System Fire 16,000 mi

TL* THE CONTACT OWNED A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED FROM UNDER THE HOOD. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPO...

Nov 24, 2015 Engine Fire 16,000 mi

TL* THE CONTACT OWNED A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED FROM UNDER THE HOOD. THE CONTACT NOTICED THAT THE FRONT OF THE VEHICLE CAUGHT FIRE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPO...

Oct 22, 2015 Unknown Or Other 10,000 mi

AIR CONDITIONING PROBLEM.IN THE MORNING WHEN TURN ON THE FAN THE AIR COME OUT IS VERY STINT.DURING THE DAY AFTER USING THE AIR CONDITIONING ,STOP THE CAR.WHEN YOU START THE CAR AGAIN THEN OPEN THE FAN THE AIR COME OUT HAS A FOUL ODOR.COMPLAIN 3 TIMES DURING 2014-2015 ,AS TOYOTA RECOMMEND CHANGING T...

Oct 22, 2015 Unknown Or Other 10,000 mi

AIR CONDITIONING PROBLEM.IN THE MORNING WHEN TURN ON THE FAN THE AIR COME OUT IS VERY STINT.DURING THE DAY AFTER USING THE AIR CONDITIONING ,STOP THE CAR.WHEN YOU START THE CAR AGAIN THEN OPEN THE FAN THE AIR COME OUT HAS A FOUL ODOR.COMPLAIN 3 TIMES DURING 2014-2015 ,AS TOYOTA RECOMMEND CHANGING T...

Jul 30, 2015 Unknown Or Other 2,000 mi

WHEN TURNING ON THE AIR CONDITIONER IN SUMMER AFTER THE CAR HAS BEEN SITTING FOR A FEW HOURS OR OVERNIGHT; THERE IS A MUSTY, URINE TYPE SMELL. I DID WHAT TOYOTA SERVICE RECOMMENDED BY NOT RECIRCULATING THE AIR; WHICH WE RARELY DO UNLESS DUSTY. THE SYSTEM DEFAULT IS FOR RECIRCULATING AIR AND WE SWI...

Jul 30, 2015 Unknown Or Other 2,000 mi

WHEN TURNING ON THE AIR CONDITIONER IN SUMMER AFTER THE CAR HAS BEEN SITTING FOR A FEW HOURS OR OVERNIGHT; THERE IS A MUSTY, URINE TYPE SMELL. I DID WHAT TOYOTA SERVICE RECOMMENDED BY NOT RECIRCULATING THE AIR; WHICH WE RARELY DO UNLESS DUSTY. THE SYSTEM DEFAULT IS FOR RECIRCULATING AIR AND WE SWI...

Jun 30, 2015 Structure Crash 11,800 mi

I WAS T-BONED BY AN UNLICENSED, UNINSURED DRIVER. HIS 1998 LINCOLN TOWN CARE HIT MY DRIVER'S SIDE DOOR, BACK DOOR. DESTROYED BOTH DOORS, FRONT FENDER, REAR FENDER, AND TWO TIRES. NO AIRBAG WENT OFF IN MY TOYOTA AND I WAS WONDERING WHY. I MAY HAVE A BROKEN BONE IN THE ROTOCUFF OF MY LEFT SHOULDER...

Jun 30, 2015 Wheels Crash 11,800 mi

I WAS T-BONED BY AN UNLICENSED, UNINSURED DRIVER. HIS 1998 LINCOLN TOWN CARE HIT MY DRIVER'S SIDE DOOR, BACK DOOR. DESTROYED BOTH DOORS, FRONT FENDER, REAR FENDER, AND TWO TIRES. NO AIRBAG WENT OFF IN MY TOYOTA AND I WAS WONDERING WHY. I MAY HAVE A BROKEN BONE IN THE ROTOCUFF OF MY LEFT SHOULDER...

Jun 30, 2015 Exterior Lighting Crash 11,800 mi

I WAS T-BONED BY AN UNLICENSED, UNINSURED DRIVER. HIS 1998 LINCOLN TOWN CARE HIT MY DRIVER'S SIDE DOOR, BACK DOOR. DESTROYED BOTH DOORS, FRONT FENDER, REAR FENDER, AND TWO TIRES. NO AIRBAG WENT OFF IN MY TOYOTA AND I WAS WONDERING WHY. I MAY HAVE A BROKEN BONE IN THE ROTOCUFF OF MY LEFT SHOULDER...

Jun 30, 2015 Structure Crash 11,800 mi

I WAS T-BONED BY AN UNLICENSED, UNINSURED DRIVER. HIS 1998 LINCOLN TOWN CARE HIT MY DRIVER'S SIDE DOOR, BACK DOOR. DESTROYED BOTH DOORS, FRONT FENDER, REAR FENDER, AND TWO TIRES. NO AIRBAG WENT OFF IN MY TOYOTA AND I WAS WONDERING WHY. I MAY HAVE A BROKEN BONE IN THE ROTOCUFF OF MY LEFT SHOULDER...

Jun 30, 2015 Wheels Crash 11,800 mi

I WAS T-BONED BY AN UNLICENSED, UNINSURED DRIVER. HIS 1998 LINCOLN TOWN CARE HIT MY DRIVER'S SIDE DOOR, BACK DOOR. DESTROYED BOTH DOORS, FRONT FENDER, REAR FENDER, AND TWO TIRES. NO AIRBAG WENT OFF IN MY TOYOTA AND I WAS WONDERING WHY. I MAY HAVE A BROKEN BONE IN THE ROTOCUFF OF MY LEFT SHOULDER...

Jun 30, 2015 Exterior Lighting Crash 11,800 mi

I WAS T-BONED BY AN UNLICENSED, UNINSURED DRIVER. HIS 1998 LINCOLN TOWN CARE HIT MY DRIVER'S SIDE DOOR, BACK DOOR. DESTROYED BOTH DOORS, FRONT FENDER, REAR FENDER, AND TWO TIRES. NO AIRBAG WENT OFF IN MY TOYOTA AND I WAS WONDERING WHY. I MAY HAVE A BROKEN BONE IN THE ROTOCUFF OF MY LEFT SHOULDER...

Apr 9, 2015 Vehicle Speed Control 5,700 mi

WHEN APPLYING FOOT ON ACCELERATOR VEHICLE DELAYS MOVEMENT AND HESITATION ENGINE MAKES RATTLING NOISE HIT BUMPS AND POTHOLES EVEN HIGHWAY JOINT VERY ROUGHLY ,VERY POOR STEERING CONTROL FEELS UNSAFE. *TR

Apr 9, 2015 Vehicle Speed Control 5,700 mi

WHEN APPLYING FOOT ON ACCELERATOR VEHICLE DELAYS MOVEMENT AND HESITATION ENGINE MAKES RATTLING NOISE HIT BUMPS AND POTHOLES EVEN HIGHWAY JOINT VERY ROUGHLY ,VERY POOR STEERING CONTROL FEELS UNSAFE. *TR

Mar 18, 2015 Structure 1,700 mi

ON OCTOBER 7, 2014, WE PURCHASED OUR CAR FROM NEW ROCHELLE TOYOTA. SINCE THAT TIME, WE HAVE BARELY DRIVEN THE CAR. AFTER FIVE MONTHS WE HAVE DRIVEN APPROXIMATELY 1,700 MILES. WE HAVE SPECIFICALLY AVOIDED DRIVING THE CAR IN INCLEMENT WEATHER AND ON BUMPY ROADS. DESPITE OUR CARE, I NOTICED THAT ...

Mar 18, 2015 Structure 1,700 mi

ON OCTOBER 7, 2014, WE PURCHASED OUR CAR FROM NEW ROCHELLE TOYOTA. SINCE THAT TIME, WE HAVE BARELY DRIVEN THE CAR. AFTER FIVE MONTHS WE HAVE DRIVEN APPROXIMATELY 1,700 MILES. WE HAVE SPECIFICALLY AVOIDED DRIVING THE CAR IN INCLEMENT WEATHER AND ON BUMPY ROADS. DESPITE OUR CARE, I NOTICED THAT ...

Mar 9, 2015 Vehicle Speed Control 22,000 mi

WHILE TRAVELING EASTBOUND ON THE SAN FRANCISCO / OAKLAND BAY BRIDGE AT HIGHWAY SPEED, THE PRE-COLLISION SYSTEM (PCS) SPONTANEOUSLY ENGAGED, QUICKLY BRINGING THE VEHICLE TO A STOP. THE ROAD AHEAD WAS CLEAR; THERE WERE NO OBSTRUCTIONS AND NO STOPPED TRAFFIC. FORTUNATELY NO CARS WERE TRAVELING CLOSE ...

Mar 9, 2015 Vehicle Speed Control 22,000 mi

WHILE TRAVELING EASTBOUND ON THE SAN FRANCISCO / OAKLAND BAY BRIDGE AT HIGHWAY SPEED, THE PRE-COLLISION SYSTEM (PCS) SPONTANEOUSLY ENGAGED, QUICKLY BRINGING THE VEHICLE TO A STOP. THE ROAD AHEAD WAS CLEAR; THERE WERE NO OBSTRUCTIONS AND NO STOPPED TRAFFIC. FORTUNATELY NO CARS WERE TRAVELING CLOSE ...

Sep 26, 2014 Suspension 400 mi

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DROVE OVER BUMPS AND POTHOLES VERY ROUGHLY. AS A RESULT, THE CONTACT'S BODY WAS VERY SORE AFTER DRIVING. THE FAILURE OCCURRED ON TEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ...

Sep 26, 2014 Suspension 400 mi

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DROVE OVER BUMPS AND POTHOLES VERY ROUGHLY. AS A RESULT, THE CONTACT'S BODY WAS VERY SORE AFTER DRIVING. THE FAILURE OCCURRED ON TEN OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ...

Aug 24, 2014 Seats 1,250 mi

DUE TO THE DESIGN OF THE FRONT SEATS, THERE IS A METAL BAR THAT IS NOT WELL PADDED. FROM ALL INDICATIONS THIS BAR AFFECTED EITHER THE NERVES OR BLOOD FLOW IN MY LEGS CAUSING THEM TO GO NUMB. THIS WAS 1.5 HOURS INTO A 5 HOUR DRIVE THAT WE MAKE SEVERAL TIMES A MONTH AND HAVE NEVER HAD THIS ISSUE WIT...

Aug 24, 2014 Seats 1,250 mi

DUE TO THE DESIGN OF THE FRONT SEATS, THERE IS A METAL BAR THAT IS NOT WELL PADDED. FROM ALL INDICATIONS THIS BAR AFFECTED EITHER THE NERVES OR BLOOD FLOW IN MY LEGS CAUSING THEM TO GO NUMB. THIS WAS 1.5 HOURS INTO A 5 HOUR DRIVE THAT WE MAKE SEVERAL TIMES A MONTH AND HAVE NEVER HAD THIS ISSUE WIT...