14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 14 of 14
Feb 23, 2018

TOYOTA FAILS TO DISCLOSE THAT SUNROOF HAS DRAINS DESIGNED TO DISCHARGE WATER FROM THE TOP OF THE VEHICLE. IF ONE OF THESE DRAINS GET CLOGGED (AND COULD HAPPEN VERY EASY) WATER GETS INSIDE THE VEHICLE. WATER INFILTRATION CAN START WITH A VERY SLOW AMOUNT SO THE ISSUE IS NOT DISCOVERED IMMEDIATELY BECAUSE UNDERNEATH THE CARPET IS A MATERIAL THAT ABSORBS THIS WATER. MOLD CAN BE DEVELOPED, AS WELL AS ELECTRICAL MALFUNCTIONS DURING DRIVING. MY SPOUSE ACCUSED BREATHING ISSUES AND PSORIASIS AND WE DISCOVERED THAT OUR VEHICLE IS GETTING RAIN WATER INSIDE.COULD BE FOR MONTHS OR EVEN YEARS, AS WELL AS SINCE WE PURCHASED IT - THERE IS NOT WAY TO ASSUME OR TO NOTICE HOW MUCH WATER YOU HAVE IN WHICH TIME BECAUSE YOU DISCOVER IT WHEN IS TOO LATE. TOYOTA REFUSES TO ASSUME ANY RESPONSIBILITY FOR THE DAMAGE, CLAIMING THAT ARE NOT RESPONSIBLE FOR DAMAGES CAUSED BY OUTSIDE ELEMENTS. BUT IN THE TOYOTA OWNER MANUAL THIS DRAIN IS NOT DISCLOSED TO THE CUSTOMER, SO IT COULD TAKE A PERIODIC CHECK.ALSO LUSTINE TOYOTA FROM WOODBRIDGE VA WHERE WE SERVICE THE CAR AT EVERY SIX MONTHS SINCE WE PURCHASED THE VEHICLE, DOES NOT HAVE ANY RECOMMENDATION, WRITTEN OR NOT, ABOUT THESE DRAINS BUT INSTEAD CAN DIAGNOSE VERY QUICK THAT THE WATER IN THE CARPET COMES FROM CLOGGED DRAINS. HOW COME THAT TOYOTA IS WELL AWARE ABOUT THE ISSUE BUT IS NOT RAISING ANY AWARENESS ABOUT IT, SO THE CUSTOMER CAN BE PREPARED IN ADVANCE INSTEAD OF HAVING THE VEHICLE FULL WITH WATER AND TO POSE DANGERS WHILE OPERATING THE VEHICLE FOR HIMSELF AND OTHERS AROUND? TOYOTA NEEDS TO BE HELD RESPONSIBLE LIKE ANY OTHER MANUFACTURERS ARE (SEE WW, CHRYSLER, VOLVO) FOR FAILURE TO DISCLOSE IMPORTANT CAR FEATURES. WE WILL NEED TO GET THE VEHICLE BACK TO THE DEALER AND THE ISSUE TO BE CORRECTED ON THEIR EXPENSE BUT THE TOYOTA CUSTOMER SERVICE, REPRESENTED BY MRS. KRISTEN, REFUSES. OUR CASE NUMBER WAS 1802171412 PLEASE HELP

Feb 23, 2018

TOYOTA FAILS TO DISCLOSE THAT SUNROOF HAS DRAINS DESIGNED TO DISCHARGE WATER FROM THE TOP OF THE VEHICLE. IF ONE OF THESE DRAINS GET CLOGGED (AND COULD HAPPEN VERY EASY) WATER GETS INSIDE THE VEHICLE. WATER INFILTRATION CAN START WITH A VERY SLOW AMOUNT SO THE ISSUE IS NOT DISCOVERED IMMEDIATELY BECAUSE UNDERNEATH THE CARPET IS A MATERIAL THAT ABSORBS THIS WATER. MOLD CAN BE DEVELOPED, AS WELL AS ELECTRICAL MALFUNCTIONS DURING DRIVING. MY SPOUSE ACCUSED BREATHING ISSUES AND PSORIASIS AND WE DISCOVERED THAT OUR VEHICLE IS GETTING RAIN WATER INSIDE.COULD BE FOR MONTHS OR EVEN YEARS, AS WELL AS SINCE WE PURCHASED IT - THERE IS NOT WAY TO ASSUME OR TO NOTICE HOW MUCH WATER YOU HAVE IN WHICH TIME BECAUSE YOU DISCOVER IT WHEN IS TOO LATE. TOYOTA REFUSES TO ASSUME ANY RESPONSIBILITY FOR THE DAMAGE, CLAIMING THAT ARE NOT RESPONSIBLE FOR DAMAGES CAUSED BY OUTSIDE ELEMENTS. BUT IN THE TOYOTA OWNER MANUAL THIS DRAIN IS NOT DISCLOSED TO THE CUSTOMER, SO IT COULD TAKE A PERIODIC CHECK.ALSO LUSTINE TOYOTA FROM WOODBRIDGE VA WHERE WE SERVICE THE CAR AT EVERY SIX MONTHS SINCE WE PURCHASED THE VEHICLE, DOES NOT HAVE ANY RECOMMENDATION, WRITTEN OR NOT, ABOUT THESE DRAINS BUT INSTEAD CAN DIAGNOSE VERY QUICK THAT THE WATER IN THE CARPET COMES FROM CLOGGED DRAINS. HOW COME THAT TOYOTA IS WELL AWARE ABOUT THE ISSUE BUT IS NOT RAISING ANY AWARENESS ABOUT IT, SO THE CUSTOMER CAN BE PREPARED IN ADVANCE INSTEAD OF HAVING THE VEHICLE FULL WITH WATER AND TO POSE DANGERS WHILE OPERATING THE VEHICLE FOR HIMSELF AND OTHERS AROUND? TOYOTA NEEDS TO BE HELD RESPONSIBLE LIKE ANY OTHER MANUFACTURERS ARE (SEE WW, CHRYSLER, VOLVO) FOR FAILURE TO DISCLOSE IMPORTANT CAR FEATURES. WE WILL NEED TO GET THE VEHICLE BACK TO THE DEALER AND THE ISSUE TO BE CORRECTED ON THEIR EXPENSE BUT THE TOYOTA CUSTOMER SERVICE, REPRESENTED BY MRS. KRISTEN, REFUSES. OUR CASE NUMBER WAS 1802171412 PLEASE HELP

Jun 30, 2017

THE DOORS OPENS WHEN THE CAR IS IN MOTION ALTHOUGH THEY ARE LOCKED. BY MISTAKE I PULLED THE HANDLE WHEN IT WAS IN MOTION AND THE DOOR OPENED IT T HAPPENED ON A CITY STREET. TOYOTA EMPLOYEES SAID THAT IT IS NORMAL, BUT ANY CAR SHOULD OPEN THE DOORS WHEN IT IS MOTION.

Jun 30, 2017

THE DOORS OPENS WHEN THE CAR IS IN MOTION ALTHOUGH THEY ARE LOCKED. BY MISTAKE I PULLED THE HANDLE WHEN IT WAS IN MOTION AND THE DOOR OPENED IT T HAPPENED ON A CITY STREET. TOYOTA EMPLOYEES SAID THAT IT IS NORMAL, BUT ANY CAR SHOULD OPEN THE DOORS WHEN IT IS MOTION.

Sep 22, 2015 750 mi

TO THE POINT, TRUNK WILL NOT STAY OPEN ON INCLINE. CLOSED ON MY HEAD WHILE I WAS GOING TO RETRIEVE ITEMS. CALLED IT IN AND TOYOTA TOLD ME THEY NEVER HEARD OF THIS COMPLAINT. THE LOCAL DEALER SAID THEY CAN NOT FIX IT.

Sep 22, 2015 750 mi

TO THE POINT, TRUNK WILL NOT STAY OPEN ON INCLINE. CLOSED ON MY HEAD WHILE I WAS GOING TO RETRIEVE ITEMS. CALLED IT IN AND TOYOTA TOLD ME THEY NEVER HEARD OF THIS COMPLAINT. THE LOCAL DEALER SAID THEY CAN NOT FIX IT.

Sep 21, 2014 37,600 mi

WHEN VEHICLE IS DRIVEN OVER UNEVEN OR NON-LEVEL SURFACES, NOISES FROM THE REAR ROOF INDICATE LOOSE WELDS OR JOINTS. *TR

Sep 21, 2014 37,600 mi

WHEN VEHICLE IS DRIVEN OVER UNEVEN OR NON-LEVEL SURFACES, NOISES FROM THE REAR ROOF INDICATE LOOSE WELDS OR JOINTS. *TR

May 19, 2014 30,000 mi

NO MATTER WHERE I PARK RODENTS ARE FINDING WAYS TO GET INTO MY CAR. I DO NOT KEEP FOOD IN THE CAR AND I HAVE DONE SEVERAL DIFFERENT THINGS TO PREVENT THEM GETTING IN. INCLUDING MOVING MY CAR AROUND TO PLACES OTHER THAN MY DESIGNATED COVERED PARKING SPOT. MY DEALER HAS TOLD ME TO PISS OFF. AS HAS TOYOTA, BUT IT WOULD APPEAR THAT TOYOTA SWITCHED OVER TO MORE ENVIRONMENTALLY FRIENDLY INSULATION MATERIALS IN RECENT YEARS. I PURCHASED THIS 2012 TOYOTA CAMRY BRAND NEW. THIS HAS BEEN GOING ON FOR TWO YEARS NOW AND IT WOULD APPEAR I'M NOT THE ONLY PERSON EXPERIENCING THIS AS IS APPARENT FROM THE LINKS BELOW. I HAVE EXTENSIVE PICTURES OF WHAT HAS HAPPENED TO MY CAR. THIS ALSO HASN'T BEEN AN ISSUE FOR ANY OF THE OTHER VEHICLES IN MY PARKING LOT AND MY PREVIOUS CAR WAS PARKED THERE FOR YEARS WITHOUT ISSUE (A DIFFERENT MANUFACTURER). I ALSO PARK OUR OLDER TOYOTA MATRIX (2003) AND TOYOTA MR2 SPYDER (2000) IN THAT SPOT AND I HAVE NOT HAD ANY ISSUES WITH EITHER VEHICLE. I BELIEVE OUR OLDER TOYOTA MODELS HAVE VERY DIFFERENT MATERIALS THAT AREN'T AS ATTRACTIVE TO RODENTS. I FIRMLY BELIEVE THIS HAS TO DO WITH TOYOTA'S MOVE TO MORE ENVIRONMENTALLY FRIENDLY MATERIALS. JUST TONIGHT I FINALLY HAVE HAD ENOUGH BECAUSE THESE CREATURES CHEWED INTO MY TRUNK AND WERE CHEWING UP THE MATERIALS IN MY TRUNK NEAR THE HYBRID BATTERY. I'M PARKED IN A COMPLETELY DIFFERENT AREA AND IT'S STILL HAPPENING. THIS ISN'T A COINCIDE! I HAVE SOME SERIOUS HEALTH AND SAFETY CONCERNS HERE. I WAS READING ABOUT ANOTHER OWNER THAT HAD RODENTS GET INTO THEIR NEW TOYOTA PRIUS THAT ATE THE PASSENGER AIRBAG AND DID OVER $10,000 IN DAMAGES! THIS NEEDS TO BE INVESTIGATED ASAP. HTTP://WWW.TOYOTANATION.COM/FORUM/152-VENZA-FORUM/359615-RODENT-PATROL-AGAINST-DAMAGE.HTML HTTP://PRIUSCHAT.COM/THREADS/TOYOTA-CLAIMS-NOT-AWARE-OF-MOUSE-PROBLEM.113690/PAGE-2#IXZZ32AWYYLOL *JS

May 19, 2014 30,000 mi

NO MATTER WHERE I PARK RODENTS ARE FINDING WAYS TO GET INTO MY CAR. I DO NOT KEEP FOOD IN THE CAR AND I HAVE DONE SEVERAL DIFFERENT THINGS TO PREVENT THEM GETTING IN. INCLUDING MOVING MY CAR AROUND TO PLACES OTHER THAN MY DESIGNATED COVERED PARKING SPOT. MY DEALER HAS TOLD ME TO PISS OFF. AS HAS TOYOTA, BUT IT WOULD APPEAR THAT TOYOTA SWITCHED OVER TO MORE ENVIRONMENTALLY FRIENDLY INSULATION MATERIALS IN RECENT YEARS. I PURCHASED THIS 2012 TOYOTA CAMRY BRAND NEW. THIS HAS BEEN GOING ON FOR TWO YEARS NOW AND IT WOULD APPEAR I'M NOT THE ONLY PERSON EXPERIENCING THIS AS IS APPARENT FROM THE LINKS BELOW. I HAVE EXTENSIVE PICTURES OF WHAT HAS HAPPENED TO MY CAR. THIS ALSO HASN'T BEEN AN ISSUE FOR ANY OF THE OTHER VEHICLES IN MY PARKING LOT AND MY PREVIOUS CAR WAS PARKED THERE FOR YEARS WITHOUT ISSUE (A DIFFERENT MANUFACTURER). I ALSO PARK OUR OLDER TOYOTA MATRIX (2003) AND TOYOTA MR2 SPYDER (2000) IN THAT SPOT AND I HAVE NOT HAD ANY ISSUES WITH EITHER VEHICLE. I BELIEVE OUR OLDER TOYOTA MODELS HAVE VERY DIFFERENT MATERIALS THAT AREN'T AS ATTRACTIVE TO RODENTS. I FIRMLY BELIEVE THIS HAS TO DO WITH TOYOTA'S MOVE TO MORE ENVIRONMENTALLY FRIENDLY MATERIALS. JUST TONIGHT I FINALLY HAVE HAD ENOUGH BECAUSE THESE CREATURES CHEWED INTO MY TRUNK AND WERE CHEWING UP THE MATERIALS IN MY TRUNK NEAR THE HYBRID BATTERY. I'M PARKED IN A COMPLETELY DIFFERENT AREA AND IT'S STILL HAPPENING. THIS ISN'T A COINCIDE! I HAVE SOME SERIOUS HEALTH AND SAFETY CONCERNS HERE. I WAS READING ABOUT ANOTHER OWNER THAT HAD RODENTS GET INTO THEIR NEW TOYOTA PRIUS THAT ATE THE PASSENGER AIRBAG AND DID OVER $10,000 IN DAMAGES! THIS NEEDS TO BE INVESTIGATED ASAP. HTTP://WWW.TOYOTANATION.COM/FORUM/152-VENZA-FORUM/359615-RODENT-PATROL-AGAINST-DAMAGE.HTML HTTP://PRIUSCHAT.COM/THREADS/TOYOTA-CLAIMS-NOT-AWARE-OF-MOUSE-PROBLEM.113690/PAGE-2#IXZZ32AWYYLOL *JS

Mar 26, 2013 200 mi

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHENEVER PARKED ON AN INCLINE, THE TRUNK LID WOULD NOT REMAIN OPEN. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE NOSE AS A RESULT TO THE ABRUPT CLOSURE OF THE TRUCK LID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Mar 26, 2013 200 mi

TL* THE CONTACT OWNS A 2012 TOYOTA CAMRY HYBRID. THE CONTACT STATED THAT WHENEVER PARKED ON AN INCLINE, THE TRUNK LID WOULD NOT REMAIN OPEN. THE CONTACT SUSTAINED INJURIES TO THE HEAD AND THE NOSE AS A RESULT TO THE ABRUPT CLOSURE OF THE TRUCK LID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 200.

Jan 15, 2013 5,000 mi

ANNOYING TAPPING SOUND COMING FROM THE ROOF OF MY CAR. *TR

Jan 15, 2013 5,000 mi

ANNOYING TAPPING SOUND COMING FROM THE ROOF OF MY CAR. *TR