High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
AS I CRUISE ON HIGHWAY AT 70 MILES PER HOUR, THE HYBRID TRACTION BATTERY STARTS TO MAKE MINI RAPID PROGRESSIVELY LOUD EXPLOSIONS LIKE THE BACK OF MY REAR SEAT IS ABOUT TO EXPLODE. TO ALLEVIATE THIS I HAVE TO SLOW DOWN TO ABOUT 65 MILES PER HOUR. I HAVE CONTACTED TOYOTA AND THE DEALERSHIPS BUT ARE UNWILLING TO INVESTIGATE THE CAUSE. THIS CAR IS STILL UNDER WARRANTY.
AS I CRUISE ON HIGHWAY AT 70 MILES PER HOUR, THE HYBRID TRACTION BATTERY STARTS TO MAKE MINI RAPID PROGRESSIVELY LOUD EXPLOSIONS LIKE THE BACK OF MY REAR SEAT IS ABOUT TO EXPLODE. TO ALLEVIATE THIS I HAVE TO SLOW DOWN TO ABOUT 65 MILES PER HOUR. I HAVE CONTACTED TOYOTA AND THE DEALERSHIPS BUT ARE UNWILLING TO INVESTIGATE THE CAUSE. THIS CAR IS STILL UNDER WARRANTY.
TOYOTA FAILS TO DISCLOSE THAT SUNROOF HAS DRAINS DESIGNED TO DISCHARGE WATER FROM THE TOP OF THE VEHICLE. IF ONE OF THESE DRAINS GET CLOGGED (AND COULD HAPPEN VERY EASY) WATER GETS INSIDE THE VEHICLE. WATER INFILTRATION CAN START WITH A VERY SLOW AMOUNT SO THE ISSUE IS NOT DISCOVERED IMMEDIATELY BECAUSE UNDERNEATH THE CARPET IS A MATERIAL THAT ABSORBS THIS WATER. MOLD CAN BE DEVELOPED, AS WELL AS ELECTRICAL MALFUNCTIONS DURING DRIVING. MY SPOUSE ACCUSED BREATHING ISSUES AND PSORIASIS AND WE DISCOVERED THAT OUR VEHICLE IS GETTING RAIN WATER INSIDE.COULD BE FOR MONTHS OR EVEN YEARS, AS WELL AS SINCE WE PURCHASED IT - THERE IS NOT WAY TO ASSUME OR TO NOTICE HOW MUCH WATER YOU HAVE IN WHICH TIME BECAUSE YOU DISCOVER IT WHEN IS TOO LATE. TOYOTA REFUSES TO ASSUME ANY RESPONSIBILITY FOR THE DAMAGE, CLAIMING THAT ARE NOT RESPONSIBLE FOR DAMAGES CAUSED BY OUTSIDE ELEMENTS. BUT IN THE TOYOTA OWNER MANUAL THIS DRAIN IS NOT DISCLOSED TO THE CUSTOMER, SO IT COULD TAKE A PERIODIC CHECK.ALSO LUSTINE TOYOTA FROM WOODBRIDGE VA WHERE WE SERVICE THE CAR AT EVERY SIX MONTHS SINCE WE PURCHASED THE VEHICLE, DOES NOT HAVE ANY RECOMMENDATION, WRITTEN OR NOT, ABOUT THESE DRAINS BUT INSTEAD CAN DIAGNOSE VERY QUICK THAT THE WATER IN THE CARPET COMES FROM CLOGGED DRAINS. HOW COME THAT TOYOTA IS WELL AWARE ABOUT THE ISSUE BUT IS NOT RAISING ANY AWARENESS ABOUT IT, SO THE CUSTOMER CAN BE PREPARED IN ADVANCE INSTEAD OF HAVING THE VEHICLE FULL WITH WATER AND TO POSE DANGERS WHILE OPERATING THE VEHICLE FOR HIMSELF AND OTHERS AROUND? TOYOTA NEEDS TO BE HELD RESPONSIBLE LIKE ANY OTHER MANUFACTURERS ARE (SEE WW, CHRYSLER, VOLVO) FOR FAILURE TO DISCLOSE IMPORTANT CAR FEATURES. WE WILL NEED TO GET THE VEHICLE BACK TO THE DEALER AND THE ISSUE TO BE CORRECTED ON THEIR EXPENSE BUT THE TOYOTA CUSTOMER SERVICE, REPRESENTED BY MRS. KRISTEN, REFUSES. OUR CASE NUMBER WAS 1802171412 PLEASE HELP
TOYOTA FAILS TO DISCLOSE THAT SUNROOF HAS DRAINS DESIGNED TO DISCHARGE WATER FROM THE TOP OF THE VEHICLE. IF ONE OF THESE DRAINS GET CLOGGED (AND COULD HAPPEN VERY EASY) WATER GETS INSIDE THE VEHICLE. WATER INFILTRATION CAN START WITH A VERY SLOW AMOUNT SO THE ISSUE IS NOT DISCOVERED IMMEDIATELY BECAUSE UNDERNEATH THE CARPET IS A MATERIAL THAT ABSORBS THIS WATER. MOLD CAN BE DEVELOPED, AS WELL AS ELECTRICAL MALFUNCTIONS DURING DRIVING. MY SPOUSE ACCUSED BREATHING ISSUES AND PSORIASIS AND WE DISCOVERED THAT OUR VEHICLE IS GETTING RAIN WATER INSIDE.COULD BE FOR MONTHS OR EVEN YEARS, AS WELL AS SINCE WE PURCHASED IT - THERE IS NOT WAY TO ASSUME OR TO NOTICE HOW MUCH WATER YOU HAVE IN WHICH TIME BECAUSE YOU DISCOVER IT WHEN IS TOO LATE. TOYOTA REFUSES TO ASSUME ANY RESPONSIBILITY FOR THE DAMAGE, CLAIMING THAT ARE NOT RESPONSIBLE FOR DAMAGES CAUSED BY OUTSIDE ELEMENTS. BUT IN THE TOYOTA OWNER MANUAL THIS DRAIN IS NOT DISCLOSED TO THE CUSTOMER, SO IT COULD TAKE A PERIODIC CHECK.ALSO LUSTINE TOYOTA FROM WOODBRIDGE VA WHERE WE SERVICE THE CAR AT EVERY SIX MONTHS SINCE WE PURCHASED THE VEHICLE, DOES NOT HAVE ANY RECOMMENDATION, WRITTEN OR NOT, ABOUT THESE DRAINS BUT INSTEAD CAN DIAGNOSE VERY QUICK THAT THE WATER IN THE CARPET COMES FROM CLOGGED DRAINS. HOW COME THAT TOYOTA IS WELL AWARE ABOUT THE ISSUE BUT IS NOT RAISING ANY AWARENESS ABOUT IT, SO THE CUSTOMER CAN BE PREPARED IN ADVANCE INSTEAD OF HAVING THE VEHICLE FULL WITH WATER AND TO POSE DANGERS WHILE OPERATING THE VEHICLE FOR HIMSELF AND OTHERS AROUND? TOYOTA NEEDS TO BE HELD RESPONSIBLE LIKE ANY OTHER MANUFACTURERS ARE (SEE WW, CHRYSLER, VOLVO) FOR FAILURE TO DISCLOSE IMPORTANT CAR FEATURES. WE WILL NEED TO GET THE VEHICLE BACK TO THE DEALER AND THE ISSUE TO BE CORRECTED ON THEIR EXPENSE BUT THE TOYOTA CUSTOMER SERVICE, REPRESENTED BY MRS. KRISTEN, REFUSES. OUR CASE NUMBER WAS 1802171412 PLEASE HELP
OUR SUNROOF EXPLODED AND SHATTERED AS WE WHERE DRIVEING IN HANNIBAL,MO.WE HAD TOO SLOW DOWN AND ALMOST STOP BECAUSE OF LIGHT. ON 11/1/2016. IT WAS A COLD DAY .WE DID NOT KNOW WHAT HAPPENED TILL MY HUSBAND OPEN UP THE SUNROOF COVER AND ALL THE GLASS STARTED TOO FALL DOWN ON US. WE WHERE NOT AWARE THAT THIS HAPPENED TOO OTHERS. WE WILL NEVER BUY ANOTHER CAR WITH A SUNROOF.WE HAD TOO PUT TAPE ON IT TOO TRY KEEP FROM FLYING OFF IN ANOTHER PERSON CAR.WE WANT TOO INFORM YOU SO MAYBE YOU CAN GET CAR DEALERSHIP OR THE SUNROOF FACTORY TOO REPLACE OR WARN PEOPLE OF THIS DEFECT.IN THERE PRODUCT.
OUR SUNROOF EXPLODED AND SHATTERED AS WE WHERE DRIVEING IN HANNIBAL,MO.WE HAD TOO SLOW DOWN AND ALMOST STOP BECAUSE OF LIGHT. ON 11/1/2016. IT WAS A COLD DAY .WE DID NOT KNOW WHAT HAPPENED TILL MY HUSBAND OPEN UP THE SUNROOF COVER AND ALL THE GLASS STARTED TOO FALL DOWN ON US. WE WHERE NOT AWARE THAT THIS HAPPENED TOO OTHERS. WE WILL NEVER BUY ANOTHER CAR WITH A SUNROOF.WE HAD TOO PUT TAPE ON IT TOO TRY KEEP FROM FLYING OFF IN ANOTHER PERSON CAR.WE WANT TOO INFORM YOU SO MAYBE YOU CAN GET CAR DEALERSHIP OR THE SUNROOF FACTORY TOO REPLACE OR WARN PEOPLE OF THIS DEFECT.IN THERE PRODUCT.
STRONG MOLD SMELL FROM AIR VENTS. ESPECIALLY STRONG FOR FIRST 15 MINUTES OF DRIVING.
STRONG MOLD SMELL FROM AIR VENTS. ESPECIALLY STRONG FOR FIRST 15 MINUTES OF DRIVING.
THE REAR DOOR CHILD'S LOCK IS FROZEN AND WILL NOT RELEASE. I SUSPECT THIS WAS A FACTORY PROBLEM. WE ARE BOTH 74 AND NEVER HAD REAR PASSENGERS SO WE ONLY DISCOVERED THIS IN JULY,2015. AUTONATION AGREED ON THE PROBLEM BUT WILL NOT FIX IT UNLESS I PAY THEM $1091.49. THE REAR DOOR HAS NOT BEEN IN AN ACCIDENT. I AM AFRAID THAT IN AN ACCIDENT THE REAR PASSENGER COULD NOT EXIT THROUGH THIS DOOR.
THE REAR DOOR CHILD'S LOCK IS FROZEN AND WILL NOT RELEASE. I SUSPECT THIS WAS A FACTORY PROBLEM. WE ARE BOTH 74 AND NEVER HAD REAR PASSENGERS SO WE ONLY DISCOVERED THIS IN JULY,2015. AUTONATION AGREED ON THE PROBLEM BUT WILL NOT FIX IT UNLESS I PAY THEM $1091.49. THE REAR DOOR HAS NOT BEEN IN AN ACCIDENT. I AM AFRAID THAT IN AN ACCIDENT THE REAR PASSENGER COULD NOT EXIT THROUGH THIS DOOR.
TO THE POINT, TRUNK WILL NOT STAY OPEN ON INCLINE. CLOSED ON MY HEAD WHILE I WAS GOING TO RETRIEVE ITEMS. CALLED IT IN AND TOYOTA TOLD ME THEY NEVER HEARD OF THIS COMPLAINT. THE LOCAL DEALER SAID THEY CAN NOT FIX IT.
TO THE POINT, TRUNK WILL NOT STAY OPEN ON INCLINE. CLOSED ON MY HEAD WHILE I WAS GOING TO RETRIEVE ITEMS. CALLED IT IN AND TOYOTA TOLD ME THEY NEVER HEARD OF THIS COMPLAINT. THE LOCAL DEALER SAID THEY CAN NOT FIX IT.
THE ARE MAJER PRABLEMIN BREAK SYSTEM FOR MY CAR HAPPEN WHILE AGO BREAK PEDAL BECOME SO LOOSE CAUSING CAR ACCIDENT TI TOKE THE CAR TO MY OWEN MECHINIC INDECTING THIS PRABLEMHE SAY THAT BREAK BOOSTER PUMP ARE LEAKING INTERNIALY INSIDE THE PUMP MAKE AIR PRESSURE FORCE TO. LOOSE CONTROLL FOR THE CAR.
THE ARE MAJER PRABLEMIN BREAK SYSTEM FOR MY CAR HAPPEN WHILE AGO BREAK PEDAL BECOME SO LOOSE CAUSING CAR ACCIDENT TI TOKE THE CAR TO MY OWEN MECHINIC INDECTING THIS PRABLEMHE SAY THAT BREAK BOOSTER PUMP ARE LEAKING INTERNIALY INSIDE THE PUMP MAKE AIR PRESSURE FORCE TO. LOOSE CONTROLL FOR THE CAR.