12
Complaints
8
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes, Hydraulic Complaints

Showing 12 of 12
Jun 19, 2016 75,000 mi

WHILE DRIVING MY 2002, (75,000 MILES) BRAKES WERE NOT FUNCTIONING AS NORMAL. IT WAS NECESSARY TO DEPRESS THE BRAKE DOWN TO THE FLOOR. ABOUT 15 MINS LATER I NOTICED THE "BRAKE" DISPLAY LIT. I CALLED ARLINGTON TOYOTA WHERE I HAVE BEEN A CUSTOMER FOR 20 YEARS AND ADVISED OF THEM OF THE PROBLEM. I WAS GIVEN AN APPOINTMENT, BUT DECIDED TO CAUTIOUSLY DRIVE TO THE DEALER AFTER # CALLS. I LEARNED THAT BOTH MY BRAKE LINE AND FUEL LINES HAD RUSTED AND WERE LEAKING FLUID. I COMMENTED THAT I HAD MY CAR IN FOR BRAKE WORK MANY TIMES OVER THE PAST YEAR +. I SPOKE TO MY REGULAR ATTENDANT AT LEAST 4 TIMES ABOUT THE BRAKES. I HAD BRAKE WORK DONE, GLAZING AND OTHER TYPES OR BRAKE WORK. LONG STORY, AFTER MUCH SHOPPING AROUND, DECISION MAKING, . THE SERVICE MANAGER WAS ASSIGNED TO DEAL WITH ME. ORIGINALLY $2100, THEN HE TONY NITTY BROUGHT IT TO $1600. FINALLY OFFERED PAYING $1,000 SHOULD HAVE BEEN CAUGHT LONG BEFORE MY BRAKES WENT OUT WHILE I WAS DRIVING IT AS IT HAD BEEN IN SEVERAL TIME OVER THE PAST 2+ YEARS FOR BRAKES. I REJECTED THE OFFER AS TONY HAD TOLD ME HE WAS GOING TO GET TOYOTA TO PICK UP THE ENTIRE $1600. I REJECTED THE OFFER AND HE WAS TO GIVE IT ANOTHER SHOT AND TO CHECK BACK ON MON. I ACCEPTED THE OFFER AND IT ENDED UP COSTING ME $455.81 I QUESTIONED MY CAR BEING IN THERE 6 TIMES RE: BRAKE ISSUES) SINCE 10/2013 AND WAS TOLD IT WASN'T A PROBLEM UNTIL THERE IS A "LEAK". HERTZ DESK MANAGER. TOLD ME, IT THIS PBLM WAS KNOWN FOR YEARS. I WAS SCARED TO DEATH FRUSTRATED I BECAME FROM 6/7/2016 UNTIL 6/17/2016. PAPERWORK FOR THIS ISSUE GOES BACK TO 10/2013 AND IT APPEARS THAT THE RUSTING, WHICH DOESN'T JUST OCCUR WAS NEGLECTED.. I BELIEVE TOYOTA SHOULD PICK UP THE ENTIRE REPAIR (LABOR AND PARTS) AT THE VERY LEAST. I COULD HAVE BEEN KILLED. I BELIEVE THE BALL WAS DROPPED BY ARLINGTON TOYOTA IN ARLINGTON HEIGHTS, ILLINOIS. I DEALT WITH TONY NITTY, JEFF LARSEN AND MGR SANDRA PIERCE.

Jun 19, 2016 75,000 mi

WHILE DRIVING MY 2002, (75,000 MILES) BRAKES WERE NOT FUNCTIONING AS NORMAL. IT WAS NECESSARY TO DEPRESS THE BRAKE DOWN TO THE FLOOR. ABOUT 15 MINS LATER I NOTICED THE "BRAKE" DISPLAY LIT. I CALLED ARLINGTON TOYOTA WHERE I HAVE BEEN A CUSTOMER FOR 20 YEARS AND ADVISED OF THEM OF THE PROBLEM. I WAS GIVEN AN APPOINTMENT, BUT DECIDED TO CAUTIOUSLY DRIVE TO THE DEALER AFTER # CALLS. I LEARNED THAT BOTH MY BRAKE LINE AND FUEL LINES HAD RUSTED AND WERE LEAKING FLUID. I COMMENTED THAT I HAD MY CAR IN FOR BRAKE WORK MANY TIMES OVER THE PAST YEAR +. I SPOKE TO MY REGULAR ATTENDANT AT LEAST 4 TIMES ABOUT THE BRAKES. I HAD BRAKE WORK DONE, GLAZING AND OTHER TYPES OR BRAKE WORK. LONG STORY, AFTER MUCH SHOPPING AROUND, DECISION MAKING, . THE SERVICE MANAGER WAS ASSIGNED TO DEAL WITH ME. ORIGINALLY $2100, THEN HE TONY NITTY BROUGHT IT TO $1600. FINALLY OFFERED PAYING $1,000 SHOULD HAVE BEEN CAUGHT LONG BEFORE MY BRAKES WENT OUT WHILE I WAS DRIVING IT AS IT HAD BEEN IN SEVERAL TIME OVER THE PAST 2+ YEARS FOR BRAKES. I REJECTED THE OFFER AS TONY HAD TOLD ME HE WAS GOING TO GET TOYOTA TO PICK UP THE ENTIRE $1600. I REJECTED THE OFFER AND HE WAS TO GIVE IT ANOTHER SHOT AND TO CHECK BACK ON MON. I ACCEPTED THE OFFER AND IT ENDED UP COSTING ME $455.81 I QUESTIONED MY CAR BEING IN THERE 6 TIMES RE: BRAKE ISSUES) SINCE 10/2013 AND WAS TOLD IT WASN'T A PROBLEM UNTIL THERE IS A "LEAK". HERTZ DESK MANAGER. TOLD ME, IT THIS PBLM WAS KNOWN FOR YEARS. I WAS SCARED TO DEATH FRUSTRATED I BECAME FROM 6/7/2016 UNTIL 6/17/2016. PAPERWORK FOR THIS ISSUE GOES BACK TO 10/2013 AND IT APPEARS THAT THE RUSTING, WHICH DOESN'T JUST OCCUR WAS NEGLECTED.. I BELIEVE TOYOTA SHOULD PICK UP THE ENTIRE REPAIR (LABOR AND PARTS) AT THE VERY LEAST. I COULD HAVE BEEN KILLED. I BELIEVE THE BALL WAS DROPPED BY ARLINGTON TOYOTA IN ARLINGTON HEIGHTS, ILLINOIS. I DEALT WITH TONY NITTY, JEFF LARSEN AND MGR SANDRA PIERCE.

Dec 27, 2010 Crash 125,000 mi

TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY SOLARA. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE VEHICLE CRASHED INTO THE REAR OF THE VEHICLE PARKED IN FRONT. THERE WERE NO INJURIES AND NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO A BODY SHOP FOR COSMETIC DAMAGES. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START AND WAS TOWED TO HER RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 125,000.

Dec 27, 2010 Crash 125,000 mi

TL*THE CONTACT OWNS A 2002 TOYOTA CAMRY SOLARA. WHILE DRIVING APPROXIMATELY 10-15 MPH, THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT SLOW DOWN. THE VEHICLE CRASHED INTO THE REAR OF THE VEHICLE PARKED IN FRONT. THERE WERE NO INJURIES AND NO POLICE REPORT FILED. THE VEHICLE WAS TOWED TO A BODY SHOP FOR COSMETIC DAMAGES. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT START AND WAS TOWED TO HER RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 125,000.

Sep 16, 2010 99,300 mi

IN MY 2002 TOYOTA SOLARA THE HYDRAULIC POWER BOOSTER ACTUALLY PUSHES BACK THE BRAKE PEDAL WHEN THE DRIVER ACCELERATES. THE GAS PEDAL OVERRIDES THE BRAKES AND WILL PUSH THE DRIVERS FOOT OFF OF THE PEDAL IF PRESSED AT THE SAME TIME. IN REAL WORLD SCENARIOS, SUCH AS A DRIVER ACCELERATING TO PASS A VEHICLE AND THEN NEEDING TO QUICKLY APPLY THE BRAKES, THE BRAKES BECOME DIFFICULT TO PUSH DOWN ON. THE BRAKE WILL NOT PRESS DOWN PAST A CERTAIN POINT AND THE CAR WILL NOT SLOW DOWN, A FRIGHTENING AND DANGEROUS PREDICAMENT. AFTER A FEW SECONDS IT BECOMES NORMAL, BUT YOU LOSE THE SPACE TO SLOW DOWN DURING THOSE SECONDS. *TR

Sep 16, 2010 99,300 mi

IN MY 2002 TOYOTA SOLARA THE HYDRAULIC POWER BOOSTER ACTUALLY PUSHES BACK THE BRAKE PEDAL WHEN THE DRIVER ACCELERATES. THE GAS PEDAL OVERRIDES THE BRAKES AND WILL PUSH THE DRIVERS FOOT OFF OF THE PEDAL IF PRESSED AT THE SAME TIME. IN REAL WORLD SCENARIOS, SUCH AS A DRIVER ACCELERATING TO PASS A VEHICLE AND THEN NEEDING TO QUICKLY APPLY THE BRAKES, THE BRAKES BECOME DIFFICULT TO PUSH DOWN ON. THE BRAKE WILL NOT PRESS DOWN PAST A CERTAIN POINT AND THE CAR WILL NOT SLOW DOWN, A FRIGHTENING AND DANGEROUS PREDICAMENT. AFTER A FEW SECONDS IT BECOMES NORMAL, BUT YOU LOSE THE SPACE TO SLOW DOWN DURING THOSE SECONDS. *TR

Feb 18, 2010 Crash 64,275 mi

ENTERING A FAST FOOD RESTAURANT DRIVE THROUGH LANE, THE BRAKES WERE APPLIED. INSTEAD OF STOPPING THE VEHICLE ACCELERATED AND STRUCK THE CAR IN FRONT. FRONT END DAMAGE TO MY CAR: 2002 TOYOTA CAMRY SOLARA. *TR

Feb 18, 2010 Crash 64,275 mi

ENTERING A FAST FOOD RESTAURANT DRIVE THROUGH LANE, THE BRAKES WERE APPLIED. INSTEAD OF STOPPING THE VEHICLE ACCELERATED AND STRUCK THE CAR IN FRONT. FRONT END DAMAGE TO MY CAR: 2002 TOYOTA CAMRY SOLARA. *TR

Nov 30, 2006 Crash 40,000 mi

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10 MPH THROUGH A PARKING LOT, THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOORBOARD, AND THERE WAS A LOSS OF ALL BRAKING POWER WITHOUT WARNING. THE VEHICLE CONTINUED FORWARD MOTION STRIKING THREE NEARBY PEDESTRIANS WHO SUSTAINED SERIOUS INJURIES TO THE UPPER AND LOWER EXTREMITIES, AND CRASHED INTO A BUILDING. THERE WAS MODERATE DAMAGE TO THE FRONT OF THE VEHICLE. THE POLICE WERE ALERTED, AND A REPORT WAS TAKEN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. AFTERWARDS, THE BRAKING PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM AS WELL. THE MANUFACTURER WAS ALERTED.

Nov 30, 2006 Crash 40,000 mi

DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 10 MPH THROUGH A PARKING LOT, THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOORBOARD, AND THERE WAS A LOSS OF ALL BRAKING POWER WITHOUT WARNING. THE VEHICLE CONTINUED FORWARD MOTION STRIKING THREE NEARBY PEDESTRIANS WHO SUSTAINED SERIOUS INJURIES TO THE UPPER AND LOWER EXTREMITIES, AND CRASHED INTO A BUILDING. THERE WAS MODERATE DAMAGE TO THE FRONT OF THE VEHICLE. THE POLICE WERE ALERTED, AND A REPORT WAS TAKEN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP, WHO WAS UNABLE TO DUPLICATE THE PROBLEM. AFTERWARDS, THE BRAKING PROBLEM PERSISTED. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS UNABLE TO DUPLICATE THE PROBLEM AS WELL. THE MANUFACTURER WAS ALERTED.

Mar 10, 2004 Crash 27,000 mi

WHILE DRIVING AT 25 MPH AND ENTERING A TURN LANE CONSUMER PRESSED THE BRAKES AND VEHICLE NEVER SLOWED DOWN. BUT, SURGED FORWARD, AND COLLIDED WITH THE VEHICLE IN FRONT. THERE WERE NO INJURIES. THERE IS A FEDERAL INVESTIGATION CONCERNING THIS PROBLEM. *AK

Mar 10, 2004 Crash 27,000 mi

WHILE DRIVING AT 25 MPH AND ENTERING A TURN LANE CONSUMER PRESSED THE BRAKES AND VEHICLE NEVER SLOWED DOWN. BUT, SURGED FORWARD, AND COLLIDED WITH THE VEHICLE IN FRONT. THERE WERE NO INJURIES. THERE IS A FEDERAL INVESTIGATION CONCERNING THIS PROBLEM. *AK