10
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints

Showing 10 of 10
Dec 13, 2025 Crash

I'm writing this for my father because he might not have the technical capacity to do this. He is [XXX] old. He bought a car last year brand new from Toyota. It is a Hybrid Camry that has some options that allow the car to follow traffic, lane keep etc. On [XXX] he had a Hybrid System Malfunction that caused the car to accelerate while at a traffic light ready to turn left. The acceleration caused his car to collide with the car in front of him. He tried to press the brakes but was not able to do it fast enough. The car in front had no damage. His car has a lot of damage. The other driver drove off. His car was damaged so much that it was not drivable. There was radiator fluid on the road. This was on [XXX]. He took the car in immediately after back to the Toyota dealership. The car is still there. It has been almost 40 days now with no resolution. No car, no rental. The dealership is saying Toyota (the headquarters has to deal with it), and Toyota did a 3rd party inspection on Nov 11, 2025. And now they are saying they will do another Toyota inspection between 30 and 45 business days from the initial inspection. So that takes us into mid January 2026 with my dad stranded with no car or having to uber or pay out of pocket to rent a car. On top of that, the dealership now has told my dad he has to get the car off their lot or start accumulating fees. They performed an EDR report. Attachin below. I am also attaching several pictures of the error messages I got including proximity notification system malfunction. And other documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 13, 2025 Crash

I'm writing this for my father because he might not have the technical capacity to do this. He is [XXX] old. He bought a car last year brand new from Toyota. It is a Hybrid Camry that has some options that allow the car to follow traffic, lane keep etc. On [XXX] he had a Hybrid System Malfunction that caused the car to accelerate while at a traffic light ready to turn left. The acceleration caused his car to collide with the car in front of him. He tried to press the brakes but was not able to do it fast enough. The car in front had no damage. His car has a lot of damage. The other driver drove off. His car was damaged so much that it was not drivable. There was radiator fluid on the road. This was on [XXX]. He took the car in immediately after back to the Toyota dealership. The car is still there. It has been almost 40 days now with no resolution. No car, no rental. The dealership is saying Toyota (the headquarters has to deal with it), and Toyota did a 3rd party inspection on Nov 11, 2025. And now they are saying they will do another Toyota inspection between 30 and 45 business days from the initial inspection. So that takes us into mid January 2026 with my dad stranded with no car or having to uber or pay out of pocket to rent a car. On top of that, the dealership now has told my dad he has to get the car off their lot or start accumulating fees. They performed an EDR report. Attachin below. I am also attaching several pictures of the error messages I got including proximity notification system malfunction. And other documents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 10, 2025

Rear camera is not aligned off by 8 inches. This is a safety hazard potential damage accident or loss of life please investigate. Dealership said nothing they can do until a recall is issued. Dealership hit bumper on routine service says nothing sure what happened

Sep 10, 2025

Rear camera is not aligned off by 8 inches. This is a safety hazard potential damage accident or loss of life please investigate. Dealership said nothing they can do until a recall is issued. Dealership hit bumper on routine service says nothing sure what happened

Mar 12, 2025

The sunroof on my Camry would not close. I took it to Toyota in were they determined that the cables bound up in the track and the only fix was a new roof assembly. This is a safety risk because if the sunroof cannot close it allows the vehicle to be susceptible to outdoor elements as well as safety issues regarding theft. The problem was seen and confirmed by the Toyota dealership, in where they replaced the roof assembly in its entirety under warranty. There were no warning lights that were triggered by the roof become inoperable. They appeared the day I took it in to get serviced, February 28, 2025. The vehicle has only been inspected by the Toyota Dealership Service Center. We were told that there is no remedy to this issue, and that frequent use will ultimately lead to the roof assembly needing to be replaced again. A cost of $10,000 that was luckily covered under warranty. This is an insane amount of money, and the resolution of "don't use your sunroof" is laughable. When you purchase a car, it is to be able to use it in it's entirety. If I didn't want to use a sunroof, I would have purchase one with one. The dealership said they were not going to submit this as a possible recall.

Mar 12, 2025

The sunroof on my Camry would not close. I took it to Toyota in were they determined that the cables bound up in the track and the only fix was a new roof assembly. This is a safety risk because if the sunroof cannot close it allows the vehicle to be susceptible to outdoor elements as well as safety issues regarding theft. The problem was seen and confirmed by the Toyota dealership, in where they replaced the roof assembly in its entirety under warranty. There were no warning lights that were triggered by the roof become inoperable. They appeared the day I took it in to get serviced, February 28, 2025. The vehicle has only been inspected by the Toyota Dealership Service Center. We were told that there is no remedy to this issue, and that frequent use will ultimately lead to the roof assembly needing to be replaced again. A cost of $10,000 that was luckily covered under warranty. This is an insane amount of money, and the resolution of "don't use your sunroof" is laughable. When you purchase a car, it is to be able to use it in it's entirety. If I didn't want to use a sunroof, I would have purchase one with one. The dealership said they were not going to submit this as a possible recall.

Dec 8, 2024

when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating

Dec 8, 2024

when in motion, the backseat windows can be lowered and the entire car is subject to the loudest WOOFWOOFWOOF combined with shaking, and excessive vibrating

Jun 6, 2024

rcta alert signal is to low. I can not hear it at all. I turned in a 2015 avalon, that system , i would say was at medium level, easily indentifiable as an alert warning signal. I assume that the change of mounting position from the shelf behind the back seat to the trunk or the warning device itself is the cause of the low volume.

Jun 6, 2024

rcta alert signal is to low. I can not hear it at all. I turned in a 2015 avalon, that system , i would say was at medium level, easily indentifiable as an alert warning signal. I assume that the change of mounting position from the shelf behind the back seat to the trunk or the warning device itself is the cause of the low volume.