2023 TOYOTA COROLLA CROSS Engine Problems

Colant bypass valve

I purchased a brand-new 2023 Toyota Corolla Cross LE on [XXX], in St. Croix, Virgin Islands, selling price, $31, 500.00 Early July 2025, I started the vehicle, and unexpectedly, multiple lights emerged on the dashboard screen per below, Exhibit 1 - Check Engine - Visit your dealer Exhibit 2 -Drive Start Control Malfunction - Visit your dealer Exhibit 3 - Parking Brake Malfunction Exhibit 4 - Secondary Collision - Brake System Malfunction Exhibit 5- Parking System Malfunction The vehicle was taken to Island Toyota on July 5th. The codes were cleared by removing the battery terminal. Two days later, the warning lights reappeared. After the technician performed diagnostic testing, I received a phone call to pick up the vehicle. The total cost of the ordered parts exceeds $2,000, which includes a computer. This vehicle is under warranty, particular vehicle IS NOT TWO YEARS OLD. This vehicle is a LEMON. I spoke with Carlos Rivera, a Customer Service Agent at Toyota of Puerto Rico. I notified him of this matter via phone calls, and he responded. He stated that his department is the warranty department, solely responsible for ordering parts for vehicles with warranties. He advised me to speak Ms Charla Green, the General Manager for Toyota St. Croix. Not quite sure why she never returns calls and is virtually unfeasible to speak with customers is atrocious. The front desk agents seems to be programmed to let you know Ms Green is not available and the supervisor, Ms Francis, seems uninterested in the daily chronicles with ones vehicle. The Entire department running blind while upper management is collecting hefty salaries. When the poor man cries out in distress, it’s a deep yearning for help and reassurance from the workers getting paid to help. While traversing on the [XXX], with a passenger in the vehicle, approximately, on [XXX], the instrument cluster display went BLANK, the vehicle lost power, slowed down, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

ATTACHMENTS OF PICTURES FOR COMPLAINT NUMBER 11688637. [XXX] [XXX] . 2023 Toyota Corolla Cross The scanned pictures shows all the warning lights displayed on my vehicle. A NEW COMPUTER WAS INSTALLED YET IT CONTINUES TO REFLECT THESE LIGHTS. A NEW SWITCH ASSY, HOSE VENTILATOR, VALVE ASY, OI AND COMPUTER ASSEMBLY. CURRENTLY THE DEALER ORDERED INJECTOR SET, ALONG WITH SWITCH, PUSH. HONESTLY, THE PROBLEM CANNOT BE FOUND, PARTS WILL BE ORDERED CONTINUOSLY. THE DANGER WAS WHEN THE ENTIRE DASH BOARD WENT BLANK, WHILE ON THE HIGHWAY, THE VEHICLE LOST POWER AND THE TRANSMISSION STALLED TO SHIFT GEAR. I PULLED OVER ON THE SIDE OF THE ROAD AND CALLED THE CEO OF TOYOTA IN PUERTO RICO. I EXPLAINED TO THEM MY LIFE IS AT RISK. THEY DECIDED TO GIVE ME A RENTAL UNTIL THE NEW PARTS COME IN. PLEASE INVESTIGATE THIS MATTER. MY VEHICLE HAS A SERIOUS PROBLEM. IT HAS BEEN IN THE SHOP MULTIPLE TIMES FOR THIS ISSUE AND TOYOTA DOES NOT CARE IF I DIE OR LIVE. WHO KNOWS IF OTHER INDIVIDUALS IS HAVING THIS ISSUE. PLEASE INVESTIGATE THIS IMPERATIVE MATTER. THIS VEHICLE WILL BE TWO YEARS IN NOVEMBER 2025. VEHICLE COMPUTERS LAST IN EXCESS OF TEN YEARS. ALL THE LIGHTS BELOW STAYED ON FOR SEVERAL WEEKS. THE TECHNICIAN KEEP REMOVING THE BATTERY FOR RESETTING PURPOSES, WHEREAS ALL WARNING SIGNALS DISPLAYED ONCE MORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], and again on [XXX], vehicle began beeping while driving on the freeway and flashing the following warning messages: 1) 12-Volt Battery Charging - System Malfunction - Stop in a Safe Place - See Owner's Manual 2) AWD System Malfunction - 2WD Mode Engaged - Visit your Dealer 3) Voltage Abnormality - Steering Power Low - Visit Your Dealer Vehicle shut down and lost power steering while driving on the freeway. My safety was put at risk as I could not easily pull my car over to a safe place due to the car losing power, not turning back on, and power steering turning off. This may have resulted in severe injury or death if I had not been able to eventually pull over. Additionally, the safety of others was put at risk as we were travelling at freeway-level speed, which may have resulted in other vehicles being unable to stop, and consequently crash, if my car had stayed in the freeway lane. Both times I had the vehicle towed to Beaverton Toyota Dealership (Address: 4300 SW Murray Blvd, Beaverton, OR 97005 / Phone: (503) 626-7200) to be inspected and serviced. The first time I was told it was a bad battery cell, which was replaced on 07/26/25. However, the same situation happened after this replacement on 07/27/25. Currently, vehicle is at Beaverton Toyota dealership being inspected. Vehicle was purchased at Wilsonville Toyota (Address: 9155 Boeckman Rd, Wilsonville, OR 97070 / Phone: (503) 582-9040). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

If raining you stop in red light the engine is shut off need to wait about 10 minutes and start again why they no recall this problem that dangerous

I was at a red light with my windshield wipers on. I then heard several warning beeps with messages stating "steering power low", battery low, and then the steering locked. I tried to turn the wheel after the last message came up but the steering wheel was locked. I couldn’t accelerate. I had to park the car and turn it off and on again. This has happened twice now and Toyota says it is “fine”.

As I stopped at the stoplight the vehicle enter the automatic shut off pause as it should when the brake is firmly pressed. when I released the brake the engine did not restart. instead the following message showed on the vehicle information center in the dash: ENGINE STOPPED, STEERING POWER LOW. then it prompted me to restart the car. I have to put the car in PARK, depress the brake and press my start button to restart the car. This happen in an intersection! This is the third time and it seems it happens in wet conditions. to temporarily remedy the problem I have deactivated the gas saving automatic engine stop. The manufacturer and dealer have been contacted.

After the first issues with start stop car would just shut off in the middle of driving, came a new issues In august 2024 When all these lights came on car had been park over night and not driven so it was a fresh start . Warning lights included parking brake system, Drive start control, check engine, vehicle stability control and secondary collision brake system. Corolla cross would not back nor move this time . Took to dealership with no findings or solutions. Again September 2024 same warning lights and car had just been driven 8 miles and was in park. These warning lights are very much a safety concern. Have taken to dealership with no resolution or findings

While driving in the rain with my windshield wipers on, my car suddenly stopped and the message on the car said “engine stopping, steering slowly” and after that it said “press on brakes slowly, engine stopping , steering slowly” and then it started to cut off. I forcibly put it in park and then the engine came back on and the car started to drive fine. An hour later, I turned my car back on and started driving and my screen went black. I turned the car off and turned it back on and it started working again. I think it could be an electrical issue but I don’t know for sure. I bought this car used with a little over 30k miles on it.

Car would not restart after auto stop/start engaged and wipers on. I had to put car in park, turn off the engine then restart. Third time this has happened.

Car just shuts off while driving or at stop lights or stop signs. Car won’t start , takes 10-20 minutes to cut back on after putting car in park or stopping at stop sign or light.

My 2023 Corolla cross XLE, at least 5 times since ownership, has experienced a complete engine shut off at stop lights when driving in the rain with windshield wipers on. A message appears on the driver display saying that the engine shut off and the brake needs to be pressed hard and start button must be pushed to start the engine again. It seems to only occur in association with the engine stop/start capability that is engaged when the vehicle comes to a complete stop and the break pedal is pushed extra to engage the engine. This may sound like the normal start/stop function to save fuel, but it is not. Normally, the capability turns the engine back on upon release of the brake pedal. This issue is very different, in that the engine shut down is not normal, and requires in real time traffic, returning the vehicle to park and starting it up again before putting the gear in drive again. This is very dangerous in traffic and needs a recall fix as soon as possible.

The contact owns a 2023 Toyota Corolla Cross. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated. The failure became persistent. The vehicle was taken to the dealer; however, the failure had not been diagnosed. The contact stated that the vehicle had been taken to the dealer twice due to the failure. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 100.

Mileage: 100

When I was driving, I stopped at a light, and the engine turned off. Lights, alarms went on and my car would not start. The dashboard read that there was engine failure. The car didn’t respond to pressing the brake, or shifting gears. I had to turn the car off and restart it for it to start working again. Thankfully, I was not on a hill where the car would’ve started rolling forwards or backwards. This had previously happened at another stop light. When we brought the vehicle in for a recall related to the steering column, they mentioned our car is not affected. But there seems to be an issue, and I’m concerned that it will endanger me and my passengers.

Vehicle stalled while driving with both front and rear wind shield wipers on. It was raining when this occurred. We were in heavy traffic and vehicle would not move, putting us at risk. The dealer states that they are unaware of this failure occurring in the 2023 corolla cross model. The failure happened suddenly without any type of warning.

The car shuts off completely when I brake at a stop light. When I lifted off my foot from the brake pedal it didn't restart. It had completely shut off and I had to put the car in park and restart in order to drive. This is dangerous as when the light turned green I could not move and cars behind me are already in drive. This incident has happened 5 times and I took the car into Toyota and they said they could not diagnose the code.

When driving to work it’s the 4 times the 2023 Toyota Corolla Cross turns on the engine light and starts beeping with the power steering low message and shuts down and I am unable to continue driving I have taken it 4 times to Toyota dealership with them continue to say no issue is found. For me to get the vehicle working again I have to completely turn it off lock it and then unlock it and turn it back on. This is unacceptable and a big hazard issue because it does this in the middle of traffic without any indication.

Stopped at a stop light and the engine automatically shut off as expected, however warnings appeared on the dashboard indicating that the engine stopped and power steering was low. I had to turn on my hazards at a very busy intersection as the light turned green so I could completely turn off the vehicle and restart it. This happened twice in the same trip two days ago and has happened once before a few months ago. Very dangerous.

This has happened several times since I have bought the car in October 2023. Every time I am driving in the rain, stopped at a red light, with the windshield wipers engaged my car completely shuts off (no it is not the auto-start/stop feature). I receive the message stating “engine stopped, press brake firmly to restart. Power steering low.” Everytime I have been at a red light and in order to get the car to start again, I have to put my car in park, then turn it back on. This is a very dangerous issue as I worry if it will happen while I am driving with wind shield wipers engaged. So far it has happened at a red light everytime. I have already taken it into the dealer and they thought they solved the problem with a software update, but it just happened again, three times today (1/22/24).

Rattling noise while climbing uphill and the cross is loosing engine power.

malfunctions of electronic control of engine, AWD system, drive-start control system codes displayed on dash all of a sudden, My vehicle is new bought it Feb 2023, Acceleration doesn't engage Change of gears is rough, Got scared on the slow road bought the vehicle back to parking lot now getting it towed to the dealer.

It was a snow/ rain day I had my wipers on and was stopped at a traffic light when my engine stopped and I got a message on my dashboard “ engine stopped power steering low”. This vehicle is new with less than 5000 miles. I had to turn off the engine and restart the car in the middle of traffic.

In November, the engine stalled at a light when it was raining and the wipers were on. Warning noises were activated and the console read "steering Power Low." The car had to be pushed out of the intersection by other drivers. After a half hour the car was able to be restarted . The Car taken to dealership and they ran diagnostics on it and declared that there was nothing wrong with the vehicle. Yet on December 27th, it happened again. This time my daughter was driving the vehicle. It was raining, the lights and wipers were on and we stopped at a light. The engine shut off and would not restart. She pressed the brake multiple times and put the car in park. After about 5 minutes of sheer terror, she was able to restart the car.

Driving in Bumper-to-Bumper traffice on interstate 10. It was raining and the wipers were on. The problem occurred on December 20th during frequent starts and stops to maintain traffic flow with other vehicles. During one of the stops, the engine turned off as it normally does at a traffic light or when stuck in traffic. Upon lifting my foot off the brake, the car emiited loud sounds and various lights came on the dashboard. Cars behind me started honking their horns and other cars began acclerating passed me on the adjacent lanes. I was very upset and frightened. I tried several times to try and restart the car. I finally was able to get it started and drove directly to the dealer- Toyota of the Desert in Cathedral City. The Service writer said they could not find anything wrong with the car and would not give me a loaner. I am a health care provider and use my car to take my patients for doctor visits etc. She needs 24/7 coverage, so I asked her husband to pick me up at the dealer. He called the dealer and escalated the request for a loaner which was granted. The next day I asked him to return the loaner and pick up my car. He spoke with several people at the dealership including F&I, Service Director and Sales director and no one ever heard of this problem. He did some research and found that this problem has been reported many times. ie. Auto stop/start and many times with windshield wipers on causes car to unexpectantly stall. There are multiple reports listed under several categories on this database. This needs immediate attention before something terrible happens.

I bought my car yesterday. Was driving tonight when it was raining with my wipers on. I stopped at a stoplight and the engine stopped, the check engine light came on, a loud and long beep sounded, and messages came up on the screen saying steering power low, press brake firmly to restart. I tried multiple times to press the brake for restarting but it didn't work. I had to put on my flashers for cars to go around me because I couldn't get the car to go. I finally put it in park and had to turn it completely off and on I believe twice before I finally got it started and could drive home.

Dear NHTSA Representative: I bought a Toyota Cross LE 2023 in April of 2023. During the first few weeks of owning and using the vehicle, seat belt alarms got activated even though all passengers were wearing their respective seat belts. Also, open door alarms got activated randomly while all of them were properly closed. On the 27 of July 2023 at a stop light the vehicle turned off in accordance with the Auto Stop Programming feature, however once the brake pedal was released, the engine failed to start while faults appeared on the instrument cluster display. When the vehicle was taken to the Toyota dealer, the manufacturer representative did not recognize the situation as a technical problem. They just advised to turn off the Auto Stop Feature as a "remedy" on August 3, 2023. Service job orders were not given when repair was requested. On November 13, 2023 the vehicle failed to engage any gear once the shift lever was moved from P to D. Malfunction faults appeared on the instrument cluster display and the engine stalled. Once again the vehicle put us on a safety risk due to manufacturer defects. The vehicle was transported to the Toyota Dealer for repair. I am a resident of Puerto Rico and this car was bought to accommodate my mother's and my needs of transportation to fulfill personal and professional necessities. Even though monthly payments are made in compliance with the financial commitment, warranty services already paid in advance are not being delivered or fulfilled. As a result of this condition, I am not able to recognize the trustworthiness of the vehicle under Toyota Brand advertising in Spanish "Maneja Confiado". It is my request for NHTSA to evaluate my complaint and investigate this defect of intermittent nature that compromises the safe use of this car by my family among traffic with other drivers. I will be seeking to cancel this purchase agreement and no longer recognize Toyota as a dependable or reliable option for transportation.

Engine stopped while the car was stopped at a red light, later at a stip sign and later while at a stop in traffic. A message popped up on the screen that indicated “Engine Stopped…Steering Power Low”. Had to put the car in park and restart the vehicle. 5 times it happened in one rainy afternoon while using the intermittent wipers and also while not using the wipers at all.

Idling in drive foot on break at stop light, 12197 miles and UTD on service and the “engine stopped” and indicated “power steering low”. Had the put in park and restart vehicle.

I bought this car less than a month ago! I pulled out of a parking lot and was waiting to turn left when my car suddenly shut off with a loud alarm sound. The check engine light came on as well as a steering pressure light. The dashboard read to press the brake firmly into the ground to start the car..it did not start. I was able to put the car in park and after 3 attempts get the car to start. I was in rush hour traffic with many cars around and behind me honking their horns and yelling all while I was stuck. There was no warning it simply just shut off in the middle of traffic. I am now waiting for it to be inspected by the service department where I purchased it from.

I was stopped at a light and the engine breaked. It did not reengage when I pressed the break harder or let off the break. I had to put the car in park and press the ignition button. Engine started at that time. it was raining and I did have my wipers on.

Some of the times when the function Autostart/Stop is on and the windshield wipers are active the car shuts down and throws engine lights on the car and the car won’t start after releasing the brakes, the car panics , and only will start again when moving from D to Park again and pressing the button .

Sunday 10/22/23 while idling and brakes engaged at red light. Engine failure again at 11,619 miles. Had to put in park and restart vehicle and put in drive. This is the 4th time in 11 months. It idles weird as well.

When it is raining, wipers are on, and I stop at the traffic light, start/stop function turns on when I press the pedal all the way down, but when I release it to drive again, the engine won't start back and the message appears on screen "engine stopped, steering power low", which is scary because the cars at the back starts honking, then I turn the car into parking, switch the car off and turn it back on and then I can drive. Apparently, it is a know problem with this model but Toyota refuse the accept that they know about it and they do not have the solution. It has happened to me 5 times in 3 months, since I bought the car.

My vehicle was stopped at a stoplight with the start stop engine feature engaged. I had my windshield wipers on, and it was raining heavily, when suddenly that car turned completely off and started emitting a loud beep. There was a power steering error on my dash and the wheel locked itself completely, the car would not restart at all. There was a message on my dash to firmly press the brake, and the car would restart, but pressing the brake did nothing. I was stuck in the middle of an intersection in a vehicle that is less than two months old in the middle of traffic, and live in a city, where it rains continuously for several months out of the year. Toyota is aware of this issue, but there aren't any fixes available for a vehicle that will turn itself off when using the windshield wipers while it's raining.

Engine stop and start while stopped in traffic 2 times on Saturday and vehicle lane assist seems to be off a bit- pulling to the right a bit. Also idles weird. Charges engine weird times when parked or idling.

I was driving during the rain with the wipers on (intermittent) and the auto start/stop feature engaged. I got to a red light and stopped. I lifted my foot off the brake to press the accelerator and then the car didn't restart. The instrument panel then said low steering power and another message about the brake. A loud tone was continuously emitted. I pressed the brake and put the car in park and was able to restart it. I was scared because traffic behind me was honking for me to proceed and I was not able to at first.

I was at a red light on a busy highway. All of a sudden my car stopped working: I got a message on the dashboard along the lines of "engine power low" and "press brake hard to restart". But even if I pressed the brake hard, nothing would happen, and my car wouldn't move forward. In fact, because I was on a slight uphill, releasing the brake pedal made my car go backwards. The steering wheel also felt locked. I was panicked because the light turned green and a lot of cars were waiting behind me. I put my hazard lights on, and kept trying to press the brake hard to no avail. Finally after about a minute, I put my car in park, and turned off my car. I then restarted it, and it suddenly worked. This was a super scary experience, and very disappointing since my car is new as of two months ago.

I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.

The car has suddenly turn off while driving, all lights come one and does take a while to be able.to turn back on. It had happened 4 times already. Twice today while my daughter was driving on a busy street, nearly missing getting it by someone else. And the second time in the middle of an intersection today was a rainy day, and she had the automatic on/off button off. Twice before, on 2 separate days one was sunny, the day was sprinkling.

I was driving in the pouring rain with intermittent wipers on in bumper to bumper traffic and stopped at a red light. Car shut off, with traffic behind me and I had to put hazard lights on. Dashboard messages appeared - Low steering power light and then said to press brake and auto start button. Luckily it restarted. Second time this has happened as I had 500 miles and thought I didn't know how to operate the car since it was new. This time 2,400 miles and there was no doubt the fear I experienced was an electrical issue. Drove to Northshore Toyota, who advised no codes were stored and couldn't duplicate the issue. I contacted Toyota Brand Engagement with case # [XXX] and [XXX]. Northshore Toyota contacted field technician and said to reprogram the main computer. They will do this today. If it doesn't fix the issue, after 3 times of the dealer trying to fix it, I can go to arbitration with Toyota. Car is at dealer so I do not have a document to upload.

The contact owns a 2023 Toyota Corolla Cross. The contact stated while the vehicle was idling at a traffic light, the vehicle stalled. The messages "Engine Shut Off" and "Steering Power Low" were displayed, and the check engine warning light and other unknown warning lights were illuminated. The contact stated that she turned off and restarted the vehicle, and the messages and warning lights were turned off. The dealer was notified of the failure and informed the contact that the failure needed to be duplicated to diagnose the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 4,600.

Mileage: 4,600

I was in New York taking my boyfriend to work and was at a red light and out of nowhere the car started to beep and said the power steering was low and to press the brake to restart, nothing happened when I pressed the brake and then I received a message saying the engine turned off, the traffic light turned green and I had to put my car in neutral to park it and turn it off. I looked up what it could be for my car model and apparently A LOT of people are having this issue when the wipers are on and auto on/off is on as well which was my scenario this morning. This is a huge issue and needs to be addressed immediately by Toyota!!!

I was driving on the highway in traffic with the stop/start function active. It was raining and windshield wipers were on. Engine stalled in traffic and I couldn't turn the car back on, pressed the brake and it wouldn't restart. I put it in park and it started back up. The dash had a low power steering indicator and check engine light was on.

When at a red light the steering wheel froze and the stop/ start did not work. It stated to depress the brake hard but everything was frozen. It was raining and the wipers were on when this occurred. Finally started after putting it in park and restarting the car. Had many angry cars behind me. Very unsettling.

Multiple times now, my 23 Corolla cross LE has stopped in traffic. Each time, I was sitting at a red light and I heard a long beep come through my car. Then, a sign flashed onto my car dashboard that said “check engine, low power steering, press brake firmly to reactive”. I pressed firmly and nothing happened. I shifted my car into park, turned it off to wait a couple of seconds and turned it back on. Luckily I was only 1-2 miles from home so it didn’t happen again. This has happened in wet conditions each time. I have taken it to the dealership the first time it happened and they found nothing in the diagnostic run. I connected with Toyota headquarters and they at least know of my situation but have offered no assistance. I’m grateful this has happened to me when I’ve been at stop signs, but I take highways to work and I can’t not go to work because it’s raining and my car might stop on me.

When stopped at a red light, the car started beeping, the check engine light turned on, "steering power low" was displayed, the brake pedal could not be pushed in, and the steering wheel was locked. After putting the car into park and pressing the engine start/stop button, the beeping stopped and the car was able to drive again. The car had a full tank of gas and it was raining outside. Not only did this happen in the middle of a busy intersection, but while the weather conditions were difficult which could potentially put safety at risk.

I have now had two separate instances where the start / stop system in my car led to the engine stalling out at a stoplight, which was very dangerous. The car displayed messages to press the brake firmly to restart engine, which did not work either time, and that power steering would be low. Both times, I had to put the car in park and complete restart the car. Please note that unlike other reports, it was not raining nor were the windshield wipers activated during either instance.

For the 3rd time, my 2023 Corolla Cross LE has completely shut off when stopped at a light. Similarities across events include: > it has been raining, so windshield wipers are on > auto-stop/start has been initiated > no warning lights appear before this happens; it just shuts off and the screen says "Steering power low" This seems to be a documented occurrence, per this forum in which the same problem is detailed by numerous contributors: https://www.corollacrossforum.com/threads/vehicle-malfunction-at-start-stop.396/ The sudden shut-down of the vehicle is safety risk because, in a frantic state of mind, one could end up holding up traffic and generating more road rage, never mind the state of mind that I'm left in after this happens - totally anxious and frazzled! After the 2nd time this happened, the car was brought to the dealership where they kept the car overnight to try and recreate the problem. They didn't manage to (sunny days), but they communicated with Toyota about it. After this 3rd time of it happening today I am reaching out to the NHTSA.

While stopped at a stop light, the automatic on/off initiated as usual. However, twice in the past 24 hours the engine has stopped and the driver display provided a message stating “engine stopped” and prompting me to depress the brake harder to start the engine—this action did not restart the vehicle and it had to be put in parked and fully turned off and on to restart both times. The display also stated “steering power low” when the engine stopped message displayed.

My partner was driving in stop and go traffic. One of her stops the engine just shut down. She needed to restart. The most recent issue is the rear sensor. It shows it is blocked. When I checked the back bumper the round spot, where I guess the sensor is, was pushed in. I then checked the front bumper, one of those circular spots appear close to being detached. Another issue, the phone charger located in front of the gear handle never worked. I am going to the dealership today. The vehicle was purchased January 2023 and has about 2500 miles on it.

It was a rainy day. I stopped and about to turn left, there was a check engine warning and it said “ ENGINE Stop press the break firmly to restart”. I was on full break and it dis not went away. I had to park it and on and off the car. It happened twice.in 3 minutes interval.

When automatic start/stop is engaged and I am stopped at a light, the engine does not restart when I release the brake. There are audible and visible indicators of the problem on the dash, with "IGNITION ON" and "Engine Stopped Press Brake Firmly to Restart" displayed on the dash. I had to put the car into Park in order to manually restart the engine. The problem seems to happen on drizzly days when I use the wipers on various intermittent settings. This is a safety to my car and others because of the engine stopping. The vehicle has not been reproduced or confirmed by a dealer or service center. I contacted multiple dealers, but was told that they would need to actually reproduce the problem to diagnose, making it difficult to schedule a service appointment due to the specific weather conditions required. The dealers told me that I would have to pay for the service appointments even though the problem occurred with less than 400 miles on the car, then again with less that 1,000 miles.

It was raining and wipers were on. I was at a red light, and all of a sudden the engine cut off. The dash read a message "Engine Stopped Steering Power Low" and then "Turn engine on". The engine light was on until a started the car back up again. It is a 2023 Corolla Cross LE with about 1,400 miles on it.

It was raining and wipers were on. I was at a busy intersection at a red light. All of a sudden, the engine cut off and the dash read a message "Engine Stopped Steering Power Low" and then "Press brake firmly". Pressing the brake did nothing. The car would not start. When the light turned green, I had to just turn on my hazard lights to let the cars behind me know. It created a huge hazard for me and the oncoming traffic because my car could not move. After the immediate hazard had passed. I was able to put it in park, turn the car off (while at the red light) and turn it on again. It is a 2023 Corolla Cross with about 500 miles on it.

While driving home, it was raining and had wipers going. I'd never driven in the rain yet since purchasing. I was at a stop light, and the auto start/stop was activated so the car was stopped. When I tried to drive upon the light turning green the car turned off and I got a message that said "engine stopped. Steering power low". Then I got another message saying "press brake firmly to restart engine" which didn't work. I had to switch to park. Turn it off and then turn it back on in order to get moving again.

* What component or system failed or malfunctioned, and is it available for inspection upon request? Likely Start/Stop feature (the feature that turns off the engine when stopped to improve fuel efficiency, then automatically restarts when you need to go). * How was your safety or the safety of others put at risk? - Car unpowered while in traffic. * Has the problem been reproduced or confirmed by a dealer or independent service center? - No * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - No * Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, warning indicators only came on as/after the car shut off. When coming to a stop, the engine will turn off (this is expected). However, occasionally when this happens, an error message displays on the screen and the engine does not turn back on. This leaves you at a stop light/sign with a powered off car requiring putting the car in park and restarting the engine. So far, each time this has happened it was raining and the windshield wipers were on.

My engine has shut off 4 times while I am stopped at a red light. Every singe time I have taken it to the dealership for them to tell me they cant recreate the problem and that there are no codes showing up. I have taken videos and photos while the engine is shut off. The dealership did not seem to care. An engine shutting off in the middle of the drive is a serious safety concern and yet nothing is done to address this? The error message that keeps popping up is "Engine stopped, Steering power Low" and "Engine Stopped Press Brake Firmly to Restart" and if you press the break firmly it does not restart. You have to physically put the car on park, and press the start button to restart the engine. It seems to be a common problem when the windshield wipers are on, however, 3 out of 4 times the engine has stopped, my wipers were not on.

I was making an Michigan Left turn/U-turn & Hit the breaks for a traffic Signal, All of a Sudden my Engine stopped & steering got locked (I mean complete Halt), Then I have to change the Gear to Parking & restart my Car followed by Shifting to Drive mode, Luckily Vehicle started Moving & steering was Free.

I was stopped at a red light and the engine cut off as it usually does (the car has stop/start system that is automatically enabled each time you turn the car on). When the light turned green, I pressed the gas pedal. The car froze in place and began beeping. Several indicator lights flashed on the dashboard. The dashboard said, "Ignition OFF. Press brake firmly to engage." I pressed the brake firmly but nothing happened. I turned on my hazard lights and put the car in park, thinking that might help. I attempted to turn the car off by pushing the button, but it did not turn off. The car refused to do anything and was simply frozen in place for about 3 minutes. After approximately 3 minutes of me having to direct traffic to go around me in the rain in a busy intersection during rush hour, the car simply stopped beeping and removed the error message. When I got home, I googled the issue and discovered that this is common in 2022 and 2023 Corolla Crossovers when both the automatic stop/start system and the windshield wipers are both engaged simultaneously. Since it frequently rains where I live, I am now I am scared to drive the car with automatic stop/start on. Since the car automatically turns this feature on every time you turn the car on, this requires disabling this feature anytime I want to go anywhere.

Car stalled and rolled back at intersection - nothing worked. Check engine light, low tire pressure light, low power steering flashed on screen and car was beeping. About a week prior to the windshield wipers came on and would not turn off.

My vehicle stalled out 3 times in one day while stopped a t a traffic light. Windshield wipers were on (I do not recall what setting). First message displayed advised to press firmly on brake, which I did. Second message was "low power steering" and the engine shut off completely. I had to put in park, turn off, and restart. Thankfully it did without issue.

The contact owns a 2023 Toyota Corolla Cross. The contact stated while driving downhill at a slow speed in rainy weather with the windshield wipers intermittently activated, the vehicle stalled. The contact stated that the “Engine Stopped Press Brake Firmly to Restart” message was displayed. The contact stated that she depressed the brake pedal firmly and pressed the START/STOP button however, the vehicle failed to restart. The contact stated that she turned off the vehicle, shifted to park(P), depressed the brake pedal to restart the vehicle. The dealer was notified of the failure however, the contact was sent to a voicemail. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.

Mileage: 1,000

- While stopped at a red light my engine turned off. A message appeared that read ' not ready to drive, press break pedal, and push engine switch to start. Then another message appeared that read ' Engine stopped, steering power low.' It also said ignition with a check engine symbol light on. - My safety and others was okay, I suppose. But had I not been able to start my car I would have caused a lot of traffic. - I just bought this vehicle about a month ago, it is brand new and has been inspected. -There were no warning lamps or messages. The engine just turned off and I was not able to start the car for a while. This has happened twice now, both times while my windshield wipes were on as it was raining.

The contact owns a 2023 Toyota Corolla Cross. The contact stated that while at a traffic light, the vehicle shutoff and failed to restart after several attempts. The message "Malfunction - Take to Dealer" was displayed. The contact stated that she shifted into park(P) and pressed the START button, and the vehicle responded as needed. However, the failure reoccurred several times while at a complete stop. The vehicle was taken to the dealer, who informed the contact that the mechanic was unable to duplicate the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

What component or system failed or malfunctioned: I was stopped at a red light for about 60 seconds, and the engine's Auto Start-Stop feature was engaged (engine automatically shut off while idling at the traffic light). As the light turned green, I took my foot off the brake, and the engine did not start again. The dash displayed multiple warning signs, such as "Engine Stopped - Press Brake Firmly to Restart" (I did so, and it did not restart), and "Power Steering Low." I ended up having to put the car in park, turn off the vehicle, then turn it on again to continue moving. This happened to my 2023 Corolla Cross XLE in wet weather (rain), while I had the windshield wipers on and QI charging port enabled. How was your safety or the safety of others put at risk: I was stalled at a busy intersection for about 30-45 seconds, with cars behind me honking and attempting to drive around to pass me, putting both them and myself in danger. Has the problem been reproduced or confirmed by a dealer or independent service center?: According to this Reddit post (https://www.reddit.com/r/CorollaCross/comments/t7rv4b/comment/jc2swum/?utm_source=share&utm_medium=web2x&context=3), Toyota has confirmed there is an issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure?: No

My brand new Vehicle stopped functioning when I got to a stop light on 2 occasions. Steering and brakes do not work and Vehicle kept moving at a slow pace uncontrollably. The first incident, dash board read “engine pressure low” This was not safe at all. It happened at an 8 lane cross intersection and thankfully I made it through before the lights turned red again. The second incident, dashboard read “engine stopped, steering power low” and the car did not move after that. Had it towed back to dealership. Toyota said they were able to duplicate the problems and it had something to do with intermittent wiper’s being on when you stop. Although I am positive I did not have my wipers on, and I was not alone, Toyota still says otherwise. I have been given back the vehicle from the dealership and feel extremely unsafe. I do not feel my safety is acknowledged as there are careless drivers on the road daily.

I was at a stop light with the car in drive and the wipers on intermittent. The auto on/off feature was also enabled since the car was stopped. There was a failure related to the auto on off that seems to correlate with the windshield wipers being used. The engine shut off and the error message appeared on the screen "engine stopped steering power low". The check engine and power steering lights came on. I couldn't move the car until I put it in park, shut the car off, and turned the car back on.

While it was raining, and I was at a stop light in the middle of traffic, my car stopped and made a loud warning sound and my dashboard lit up with warning signs about my engine and steering wheel. It stated "Engine Stopped, steering power low". I had to shift my car to park and turn my car off and on for it it start again. Its a brand new 2023 Corolla Cross and I've only had it for 3 months. This is very unsafe, multiple people have reported this issue. Something must be done to fix it.

I came to a stop in traffic. It was raining and my windshield wipers were on. The auto-stop feature engaged. When I took my foot off the brake, the vehicle vehicle failed to auto-start and prompted to put it in park and press the start button.

The vehicle turned off on me while driving. It has happened many times I have taken the car to the dealer numerous times and they aren’t able to duplicate a problem. It’s turned off while on drive at a red lights numerous times, but this time On March 10,2023 it turned off while driving and it was raining. I have pictures and video of the numerous incidents. The dealers keep telling they can’t find anything wrong with the car. It Doesn’t feel safe driving the vehicle if they can’t figure what’s going on with the vehicle. The dealer is claiming they fixed the issue, but we’re never able to duplicate the issue.

When stopped at a red light with “auto stop/start” on, in the rain with wiper blades on INT level, my car engine shut off and showed a safety message reading “engine stopped, low power steering” and then “press brake firmly to restart” which also did not work when I tried. I was stopped in traffic for a few moments before I was able to fully turn off and restart my car to clear the warning. Another time this happened was stopped in a driveway, also in the rain with my wipers on.

The auto stop start feature engaged at a red light on a rainy day. When I let off the brake instead of the car automatically starting it stalled and gave me an error message flashing between “Engine stopped, press brake firmly to restart” and “engine stopped steering power low”. I pressed the brake and nothing. Pressed the start/stop ignition and nothing. Had to put car in park and press start/stop ignition again to get it moving. This was on a busy roadway in the rain& is not safe at all! Others are reporting this same malfunction but Toyota pretends it isn’t happening. This is unacceptable.

On 4/4/23 I stopped at a traffic light the Stop/Start system engaged. When the light changed to green I took my foot off the brake to put on the gas and as I did so the car cut completely off. I got a check engine light on the dash and a loud beep. As other cars started accelerating I did not know what to do. I eventually figured out that I needed to put the car in Park and restart with the key. The car did restart and I immediately drove it to the dealership. Upon arrival they told me the car did not have any recalls, but it should since this is a serious and dangerous safety issue. The car was put through diagnostic, but no error codes were found. I have seen by information I've gotten from this site and other sources that this appears to be an issue with 2023 Toyota Corolla Cross'.

All corolla cross complaints prior to March 1st are being posted under a 2023 Toyota Corolla 4dr fwd. this is my third time making a complaint, two of which have been posted under a corolla 4dr fwd. I’m hoping nhtsa finally starts posting complaints appropriately so cross owners can get some resolution on this VERY IMPORTANT SAFETY ISSUE! my 2023 Toyota Corolla cross xle turned completely off while waiting in a busy Intersection to make a left hand turn. It was raining. Dash read “power steering low. Engine off. Press break firmly to restart”. Which didn’t work. Surprise, like everyone else I had to put my car in park and restart engine. A car turning off when it rains or snows so dangerous. My car had 340 miles on it and has been at the dealership for the 7 of 8 weeks I’ve “owned” it. Toyota acts like I am a magical unicorn and says they’ve never heard of such a thing, Nhtsa mis filing the complaints for the past year is only helping Toyota staying in denial. This car will kill someone before anyone acknowledges an issue.

While stopped, my car randomly displayed a warning saying my engine had shut off, my power steering was low and I needed to get to a safe place. I was stopped at a light and even after putting the car in park I was unable to get the engine started again. I ended up rolling to the side of the road, barely able to steer, and after three tries was finally able to start up the car again. It was very unsafe and happened for no reason.

Vehicle randomly stops on the road, warning power steering low, engine shut off. In the middle of traffic

The contact owns a 2023 Toyota Corolla Cross. The contact stated while at a stop signal, the vehicle turned off and the power steering and the check engine warning light illuminated. The message to depress the brake pedal to restart the vehicle was displayed. The contact shifted the vehicle into park and restarted the vehicle, and the vehicle started to operate normally. The vehicle was taken to the dealer for diagnostic test, and the dealer stated that no failure was found. The manufacturer was not contacted. The failure mileage was 1,500.

Mileage: 1,500

When the vehicle comes to a stop at a traffic light, engine turns off. It appears to occur when it is raining and the windshield wipers are on. After 1-3 minutes, receive error messages: Engine stopped. Power Steering Low. Push brake firmly to restart engine." Check Engline Light is on. Have to put car in park, turn off the ignition, wait a minute, and turn back on to go. Each time the windshield wipers were activated. I brought the vehicle to a Toyota service center but they were not able to reproduce the problem. This creates a safety problem for driver and everybody on the road.

When the vehicle comes to a stop, sometimes the engine will shut off and the check engine light comes on. It appears to occur when it is raining and the windshield wipers are on. We brought the vehicle to a Toyota service center but they were not able to help. This creates a safety problem if the vehicle dies on the road.

I drove to a restaurant this evening. After starting the car and backing up to go back home, an engine light came on. I was trying to make a left hand turn out of the restaurant on a busy road when the car completely shut off in the middle of the road of oncoming traffic. Someone stopped to help me move the car. I turned the car back on, the engine icon did not come on, and I was able to drive home without any problems. This is very worrisome and potentially very dangerous. I can't imagine what would have happened had this been on the highway.

At red lights, come to a complete stop with auto engine off feature enabled, as it is automatically enabled upon entering the vehicle. Engine shuts off per auto feature. After 1-3 minutes, receive error messages: Engine stopped. Power Steering Low. Push brake firmly to restart engine." Check Engline Light is on. Have to put car in park, turn off the ignition, wait a minute, and turn back on to go. Each time the windshield wipers were activated. Had the car less than 5 days, 220 miles on it. Safety of myself and others put at risk as I am not able to accelerate or move through a traffic light. To be assessed by dealer ASAP.

When stopping at a traffic light, suddenly the engine shut off by itself and showed message saying: "Engine Stopped. Steering Power Low.". I had to switch to park and pushed the start button manually to restart the engine. This is a safety issue! Note, it happened twice after only purchasing the brand new car for 2 days. Both happened on rainy day with wiper on.

https://www.reddit.com/r/CorollaCross/comments/t7rv4b/corolla_cross_2022_le_awd_problem_with_startstop/?utm_source=share&utm_medium=ios_app&utm_name=iossmf Vehicles engine turns off in the middle of traffic requiring driver to put in park & restart. This happens every time it rains or snows and wipers are engaged.

Stopped at red light in the rain, windshield wipers and auto stop/start feature was active. Engine shuts off as normal, but did not restart when removing pressure from brakes as it should. Dash beeped and flashed "power steering low" engine light and power steering light come on. Steering wheel was very stiff, but I was able to coast through the light to the side of the road. I put the car in park and attempted a restart. I believe it was the second attempt before the car would restart.

Twice, at a stop, the engine turned itself off. The car dash alerted the engine turned itself off and the warning alert sounded. The car/ignition key had to be turned off, then on to restart the vehicle. The first incident we had about 50-60 miles on the car. Today’s incident we had about 1080 miles on the vehicle. Our issue is similar to this. Both times we did not notice if the “low steering” indicator was present. We were too shocked and hurried to notice. https://youtu.be/3Pf4g40bYas

While driving the car stop working in the middle of the road, took a minute to restart the car in heavy traffic. Have happened three time now and scare to drive.

I was driving my brand new 2023 Corolla Cross FWD L Trim on a highway when I stopped at a red light. I have the Stop/System enabled on my car to get better gas mileage, but suddenly the steering wheel locked and the car would not start again when the light turned green. The "Check Engine" light came on and the dashboard told me to "Press Firmly on Brake to Restart Engine". I did this multiple times with no success. The dashboard also said that my "Steering Power was Low". I had to turn the car on and off again with my key in order to get it to work. Luckily, there was not much traffic when I was out, but this was an incredibly dangerous situation. It was also raining outside. I have only had my car for two weeks and it has 180 miles on it at this point. This is the first time it has happened for me, but I have seen a concerning number of people report the same problem for this car.

Hi there. Problems occurred in first month from my car purchase. problems are: 1. Engine shutting off while I am stopping at red light. happened two times. 2. blind spot monitor works intermittently. almost get in a deadly accident assuming they are working. 3. automatic breaks failed to work or not working as they are supposed to.

This car is experiencing the same issues of the engine shut off malfunction from the 2022 Corolla Cross model. I just got this car and it’s been happening where while i’m stopped at a intersection, the malfunction happens, tells me that something is wrong with the steering fluid, i have to put the car in park, turn off the entire car, turn it back on, and it works. This is has been a huge concern for us drivers and is extremely unsafe while driving. Many commented how it might be a bad battery cell from toyota, but this needs to get fixed ASAP!

Stopped at a stop light, light turned green, push gas pedal and car alarmed with beeping and yellow warning lights. The car had turned off by itself. Put it in park and pushed start/stop and it started and I drove away.

on 2/28/23, approximatley 7:00PM Pacific Time, I was stopped at a red light at the intersection of East Robles Ave and Santa Rosa Ave for. When the light turned green, i took my foot off the brake pedal, and the engine died, the steering wheel locked up. My check engine light came on along with the steering wheel dash icon. a message flashed on the dash - "Engine Stopped Steering Power Low" It took multiple attempts to restart the car. after the third attempt of putting the car into park, and pressing the power button, the car finally started and i a was able to drive home. At the time my car had appointmently 185 miles on it. It is currently back a the dealership (Freeman Toyota) in Santa Rosa, but they have had 0 luck recreating the issue. It seems like other 2023 Corolla Cross owners have had this issue... The link below is to a recording of another driver expieriencing the same issue. https://youtube.com/shorts/3Pf4g40bYas?feature=share

While at the red light the car cut completely off. The steering wheel locked and wouldn’t restart. The engine light came on and it said “power steering low”. I had just left the dealership. The car only had 21 miles on it. Traffic had to go around me and it was very scary being stuck not able to move.

This is a new Corolla cross 2023 FWD car just bought one month only. It keeps stalling out during stop at traffic light on the road, the dashboard showed “Ignition on”, “Steering power low”, “engine check signal”, warning beeps and then the car was locked. This happened 5 times within 2 weeks. This is a safety issue. First time (01/28/2023) getting towed car back to Toyota dealership, the technician quality checked and no code was found. They just changed the battery and gave back to me. However, 3 days later, vehicle’s engine was stopped and same situation happened again. Now the vehicle sent back to dealership again and wait for further investigation. This is a repeat problem!! Safety issue!!

This is the second time I am reporting this issues. This time I got a video of it. On Feb 2, I was, again, at a red light and a buzzing alarm started going off with the error showing as “Engine Stopped. Steering Power Low.” Then it would flicker to show “Engine Stopped. Press brake firmly to restart.” At the top it said “Ignition On”. When it does this I can’t drive the vehicle. I have to put it in park and then restart the vehicle from the start/stop button.

I was stopped at a light and the check engine light came on, warning sounds and low steering power light flashed. Car would not move. I was able to put the car in park and turn off and back on and was able to proceed. Dealer found no error codes or defects when I took it to the dealership. They are keeping it for more diagnostics.

I have been experiencing an issue with the auto stop/start function that kicks in when you brake. It's inconsistent, but sometimes when I am at an intersection or waiting to turn out onto a road it malfunctions. Initially it works as intended and turns off my engine when I brake. Then if I remain stopped for a bit, instead of restarting the engine I hear an alarm sound and the dash screen says "Engine Stopped. Press Brake Firmly to Restart" and shows the Check Engine light and the Low Power Steering warning lights - then actually states "Engine Stopped" and "Steering Power Low". When I press the brake firmly - all the way to the floor in fact, nothing happens. I have to throw my car into park and restart it. This is worrisome when I am at a busy intersection or waiting to pull out onto a road. Nobody wants their car dying on them when they are trying to work with the flow of traffic. The issue seems to happen typically at times where I have not been driving very long and am doing in-town driving with stops. I caught it on video once and it was about 2.5 minutes into my drive. If I leave the auto stop/start on, it will continue to do this at stops - so it's not just once per drive. Furthermore, the feature is not one that you can have "off" by default. I cannot find any setting to have it not turn on when the car starts - I have to turn it off using the button near the gear shift. If I am driving for a long time, it will turn itself back on. It's unnerving to have a feature that is malfunctioning that you can't turn off completely, that turns itself back on. I drive my car daily and purchased on 12/31/2022, so the battery and systems should be functioning. I have experienced this on: 1/8/2023 1/13/2023 1/17/2023 (caught on video) Took to shop 1/14/23, they could not replicate. Took back 1/26/23 with video, they could not replicate. No solution found. Cannot attach video to this form, so linked here: https://photos.app.goo.gl/mtvjXmVAbvyt2hWU6 Thank you.

I was pulling up to a stoplight and the EPS electrical power steering light came on and warning of power loss to steering wheel, low engine power and auto start stop indicator light was also illuminated. I put the car in park turned the car off and back on and then the system reset and I was able to drive normally. This is a brand new car that I purchased Monday (2 days ago)

I was parked at a red light. After maybe 30 seconds of my foot on the break an error message came up saying "Ignition on: power steering low, press brake firmly to restart." The message was flashing and with all the commotion I didn't get to see what the rest of the message read. There was also a buzzer sound going off for the entire duration. The car engine was off, the steering locked, and pressing the break did nothing. I had to shift to P and then restart the car. [What component or system failed or malfunctioned, and is it available for inspection upon request?] Yes, my car will be available for inspection. [How was your safety or the safety of others put at risk?] The light turned green and I was in the middle lane. I had no way of pulling over. [Has the problem been reproduced or confirmed by a dealer or independent service center?] No, I will be taking it to the dealer ASAP. [Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?] No. [Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear?] No, there were no messages or any indication that there was an issue.

I had stopped at a red like like normal and when I attempted to release the brake to move forward, the engine turned off and displayed a warning sign on the dashboard "engine steering low". I was driving on the furthest left lane of two and because there were other cars behind me I continued to attempt to restart the vehicle by shifting to park and then pressing the ignition auto start until finally on the third try the engine turned on and I could drive on. I pulled over a parking lot but I could not get the the problem to repeat itself. This car had the "Start & Stop system" activated when this issue occurred, and it happened at odometer mile 104. I had a different Toyota model with this feature and it was not once a problem.