2009 TOYOTA COROLLA MATRIX Air Bags Problems

40 complaints about Air Bags

40
Complaints
5
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (40)

Oct 3, 2019

I HAVE BEEN ON TOYOTA RECALL LIST FOR TWO YEARS AND EVERY TIME I GET ANOTHER CARD ABOUT RECALL , I CALL DEALERSHIP AND THEY PUT ME ON A WAIT LIST . AS PART IS NOT AVAILABLE OR SUPPLY AND DEMAND . UNACCEPTABLE AND NOW IT SEEMS THERE IS ALSO A LOUD SQUEALING NOISE AND THE GAS PEDAL WILL REV AND ACCELERATE AND JERK FORWARD ON ITS ON WHILE I JUST BARELY GOT FOOT OF BRAKE . AND THEN IT WILL ACCELERATE UNTIL I PUT FOOT ON GAS AND IT WILL JERK FORWARD TRYING TO ACCERLELERATE AND THEN I GET CONTROL

Mar 6, 2019 Crash

I RAN INTO A LIGHT POLE IN A PARKING LOT ON JANUARY 13, 2013 IN KANSAS CITY, MISSOURI. I WAS DRIVING APPROXIMATELY 15 MPH, MAKING A TURN INTO PHARMACY PICKUP LANE BEHIND THE CVS STORE. THE DRIVER AIRBAG DEPLOYED. I SUFFERED 8 FRACTURED RIBS AND NUMEROUS LACERATIONS. I SPENT 4 DAYS IN THE HOSPITAL, AND @ 3 WEEKS IN REHAB. I LOST APPROXIMATELY 4 WEEKS OF WORK. I STILL HAVE SCARS AND NECROTIC BUMPS ON MY CHEST WALL. VEHICLE WAS A TOTAL LOSS. AS FAR AS I KNOW IT'S IN THE LANDFILL. I AM BEGGING ONLY FOR NO MORE RECALL NOTICES TO BE SENT TO ME.

Jun 7, 2018 Crash

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHILE APPROACHING A STOP SIGN TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. THE CONTACT SUSTAINED BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S PASSENGER ALSO SUSTAINED NECK AND BACK INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIR OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,021.

Mileage: 120,021

Oct 7, 2017

TAKATA RECALL. I HAVE RECEIVED MULTIPLE LETTERS FROM TOYOTA RE: AIR BAG RECALL OVER MONTHS AND MONTHS TIME. I HAVE CALLED TWO DEALERS IN THE INDIANAPOLIS AREA AND THE PARTS ARE STILL NOT AVAILABLE. AS THIS IS A SAFETY ISSUE, IT SEEMS THAT THERE SHOULD BE MORE URGENCY BY THE CAR MANUFACTURER IN GETTING THE PROBLEM FIXED. I HAVE BEEN ADVISED NOT TO HAVE A FRONT SEAT PASSENGER, BUT THIS ADVICE AFTER SUCH A LONG TIME OF KNOWING THERE IS A PROBLEM, IS UNSATISFACTORY.

Aug 21, 2017

I AM UNABLE TO DRIVE MY CAR BECAUSE OF I AM AFRAID OF THE AIR BAG EXPLODING. I HAVE CALLED VARIOUS DEALERSHIPS AND I KEEP GETTING THE RUN A AROUND. I NEED TO BE ABLE TO USE MY VEHICLE ASAP. MY GRANDS AND I HAVE NOT BEEN ANYWHERE THIS SUMMER BECAUSE WE ARE WAITING FOR THIS PART. I CAN GO TO ANY DEALERSHIP IN GEORGIA THATS WITHIN 100 MILES OF STONE MOUNTAIN

Aug 21, 2017

TAKATA RECALL NOTHING HAS HAPPENED YET, BUT THERE IS A RECALL GOING ON WITH MY AIRBAGS (SHRAPNEL FROM AIRBAGS), THAT HAS NOT BEEN ADDRESSED IN OVER 1 YEAR. I STILL OWN THIS CAR AND USE IT EVERYDAY, AND I AND MY PASSENGERS ARE PUT AT RISK EVERY TIME, SPECIFICALLY IF THE AIRBAGS WERE TO DEPLOY. TOYOTA HAS NOT DONE ANYTHING ABOUT IT EXCEPT TO SEND A LETTER THAT IT WILL BE REMEDIED SOON WHICH WAS SENT 1 YEAR AGO. ADDITIONALLY, I RECEIVED A AUTO AIRBAG SETTLEMENT NOTICE, BUT AM NOT ELIGIBLE BECAUSE I STILL OWN THE CAR! THIS IS RIDICULOUS. TOYOTA NEEDS TO PRIORITIZE BY OWNERS OF VEHICLES THAT CAN CURRENTLY STILL RECEIVE INJURY OR DEATH FIRST OVER THOSE THAT HAD PREVIOUSLY OWNED/LEASED THE CAR AND WERE THEREFORE ONLY POTENTIALLY AT RISK. TOYOTA IS PUTTING MY LIFE, AND MY PASSENGERS' LIVES AT RISK, EVERY DAY, AND THEY DO NOTHING ABOUT IT. NOTHING HAS HAPPENED YET, BUT WHY AM I BEING PUT AT RISK FOR SOMETHING THAT IS NOT MY FAULT, AND SHOULD BE REMEDIED BY THE SELLER AS I AM THE CONSUMER? WHY SHOULD THIS EVEN BE ABOUT SOMETHING THAT HAS HAPPENED, WHY ISN'T IT ABOUT PREVENTION AND NOT HAVING TO BE FEARFUL THAT EVERY TIME I DRIVE MY CAR, THAT IF I GET INTO AN ACCIDENT THAT I AND ANY OF MY PASSENGERS MAY DIE BECAUSE SHRAPNEL WILL DEPLOY FROM THE VERY SAME AIRBAGS THAT WERE MEANT TO KEEP US SAFE?

Aug 18, 2017

"TAKATA RECALL" I'M NOT MAKING A COMPLAINT BECAUSE THEY EXPLODED, YET...ALTHOUGH, I HAVE BEEN NOTIFIED THAT THEY COULD EXPLODE, SO ESSENTIALLY, THIS MAKES MY VEHICLE INOPERABLE SINCE NOTIFICATION AND MAKES ME INELIGIBLE TO WORK USING MY VEHICLE. FURTHERMORE, ACCORDING TO THE MANUFACTURERS NOTES: IT IS SUGGESTED THAT I FILE A COMPLAINT WITH THE NHTSA. PER : IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA.

Aug 16, 2017

TAKATA RECALL. TOYOTA SENT ME ARECALL LETTER AT THE BEGINNING OF THE YEAR 2017 SAYING THEY HAD NO FIX AND I SHOULDN'T USE PASSENGER FRONT SEAT. WHEN I DIDN'T HEAR FROM THEM AGAIN FOR SEVERAL MONTHS I CALLED THEIR CUSTOMER SERVICE AND WAS TOLD THERE WAS NO FIX FOR MY CAR UNTIL DECEMBER 2017. ANY TOYOTA DEALER WOULD GIVE ME A FREE RENTAL CAR. WHEN I CALLED THE DEALER I WAS TOLD I WOULD HAVE TO LEAVE MY CAR AT THE DEALERSHIP AND IT WOULD BE PARKED OUTSIDE WITH NO SHELTER. I LIVE IN PHOENIX AZ AND I KNOW WHAT THE SUN DOES TO PAINT, TIRES, AND EVEN INTERIOR OF CARS. SO THAT IS AN UNACCEPTABLE OFFER. SINCE I REALLY NEED FULL USE OF MY CAR I CALLED CUSTOMER SERVICE AGAIN TODAY, AUGUST 16, 2017. THEY STILL DO NOT OFFER AN ACCEPTABLE SOLUTION. THE RECALL LETTER STATED THAT I COULD FILE A COMPLAINT WITH THE HTSA IF I FELT TOYOTA IS UNABLE TO REMEDY THE DEFECT WITHIN A RESONABLE TIME.

Mileage: 57,000

Aug 3, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 29, 2017

TAKATA RECALL IT HAS BEEN MONTHS OF BEING ABLE TO SAFELY USE THE CAR. THERE IS NO DATE OFFERED FOR A FIX. DEALERS IN 2 STATES HAVE THE SAME RESPONSE. HOW CAN THEY GET AWAY WITH THIS DELAY?

Jul 27, 2017

TAKATA RECALL - WE HAVE 2 OUT OF 3 OF OUR FAMILY CARS AFFECTED BY THIS RECALL TO WHICH THERE "IS NO REMEDY" AVAILABLE. VERY INCONVENIENT FOR NO ONE TO BE ABLE TO RIDE IN THE PASSENGER SEAT AND PROBABLY NOT EVEN SAFE FOR THE DRIVER OR BACKSEAT PASSENGERS EITHER. WHEN WILL THIS BE FIXABLE?

Jul 5, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA OF PASADENA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WOULD NOT BE AVAILABLE FOR TWO WEEKS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

May 15, 2017

I HAVE VISITED FORDHAM TOYOTA AT 235 WEST 154TH STREET NEW YORK, NY ON 4/21/2017; AND 5/17/2017 AND I WAS TOLD THE PART WAS ON HOLD. ON 5/11/2017 I RECEIVED A CALL AND I WAS TOLD TO RETURN ON 5/15/2017 TO INSTALL THE REQUIRED PART. MY CAR WAS KEPT IN THE DEALER UNTIL 3PM. AND THEN WAS TOLD THAT THE PART WAS NOT AVAILABLE. I HAVE MISSED (2) DAYS OF WORK DUE TO THIS ISSUE AND IT HAS NOT BEEN RESOLVED. I FEEL TOYOTA IS NOT MAKING ANY EFFORT TO REMEDY THIS ISSUE, PLEASE ADVISE.

May 3, 2017

TAKATA RECALL LETTER THAT WE RECEIVED FROM TOYOTA DIRECTED US TO STOP USING THE PASSENGER SEAT IN THE CAR DUE TO SAFETY CONCERNS, AND ADVISED THAT WE WOULD RECEIVE FURTHER INSTRUCTIONS IN APRIL. IT IS NOW MAY AND WE HAVE NOT HEARD FROM TOYOTA AND THE LOCAL DEALERSHIP ADVISES US THAT NO REMEDY IS AVAILABLE FOR US. WE ARE NOT ABLE TO SAFELY USE THE VEHICLE AS A FAMILY, AND WE HAVE NO IDEA WHEN OR IF WE WILL BE ABLE TO USE THE VEHICLE SAFELY AGAIN. THE VEHICLE IS CURRENTLY BEING USED DAILY BY DRIVER ONLY, AND IT IS UNCLEAR WHETHER THE VEHICLE POSES A THREAT TO DRIVER'S SAFETY.

Mileage: 151,000

May 1, 2017

TAKATA RECALL TOYOTA MOTOR CORPORATION USA SENT ME A NOTICE FALSELY CLAIMING THAT THE PARTS TO FIX MY PASSENGER SIDE AIRBAG WERE IN STOCK. I CALLED THE DEALER ON 5/1/2017 AND TOLD THEM I WANTED TO GET THIS RECALL DONE. I TOLD THE DEALER THE MODEL AND YEAR OF MY CAR. I WAS TOLD TO BRING THE CAR IN. WHEN I ARRIVED AT THE DEALER, I WAS TOLD THAT THEY DID NOT HAVE A PART IN STOCK THAT WAS NECESSARY TO PERFORM THE RECALL REPAIR. THE DEALER FURTHER STATED THAT THE PART WAS ON BACK ORDER AND THEY DID NOT KNOW WHEN IT WOULD COME IN. I CALLED THE TOYOTA MOTOR CORP USA NATIONAL HOT LINE FOR THE RECALL AND ASKED WHEN THE PART(S) WOULD COME IN. THE REPRESENTATIVE DID NOT KNOW. I WAS PUT ON HOLD WHILE THE REPRESENTATIVE CALLED THE DEALER. WHEN THE REPRESENTATIVE CAME BACK ON THE LINE, SHE STATED THE SHE SPOKE TO THE DEALER AND THE DEALER SAID THE PARTS(S) ORDER WAS NOT IN STOCK AT THE PLACE THAT THEY WERE SUBMITTING THE ORDER TO AND THAT HE DID NOT KNOW WHEN THE PART WOULD BE DELIVERED TO THE DEALER. BECAUSE OF THE ABOVE STATEMENTS I BELIEVE THAT TOYOTA MOTOR CORPORATION KNOWINGLY SENT OUT A RECALL NOTICE STATING THAT THE PARTS WERE AVAILABLE WHEN THEY WERE NOT IN STOCK. I WOULD LIKE TO REQUEST THAT AN INVESTIGATION BE INSTIGATED TO DETERMINE HOW MANY NOTICES WERE SENT OUT TO VEHICLE OWNERS SAYING THAT PARTS WERE AVAILABLE WHEN THEIR WERE EITHER NOT ENOUGH PARTS IN STOCK TO FULFILL THE NOTICES THAT WERE SENT OUT AND OR THE PARTS WERE NOT IN STOCK AT THE TIME THE NOTICE WAS SENT.

Mileage: 54,000

Apr 18, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mar 27, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/30/17*LJ

Mar 16, 2017

TAKATA RECALL PASSENGER SIDE AIR BAG. RECEIVED NOTICE IN JUL;Y 2016. IT IS NOW MARCH 2017.ADVISED NOT TO ALLOW ANY PASSENGER TO RIDE IN THE FRONT PASSENGER SEAT. THIS IS A TERRIBLE INCONVENIENCE. AFTER 8 MONTHS TOYOTA SHOULD MAKE THE REMEDY A PRIORITY. THIS IS UNACCEPTABLE.

Mar 9, 2017

TAKATA RECALL - THE MANUFACTURER HAS SENT US A LETTER ASKING US TO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT, BUT HAS NOT PROVIDED A FIX. THIS SEVERELY REDUCES THE UTILITY OF MY VEHICLE - REDUCING ITS PASSENGER CAPACITY BY 25%. IN ADDITION, THIS CREATES AN UNREASONABLE EXPECTATION THAT I AM UNABLE TO FULFILL DUE TO THE NECESSITIES OF EVERYDAY LIFE. I FEEL THAT THE DEALER AND/OR TOYOTA HAS FAILED TO PROVIDE A REMEDY TO THE TAKATA AIRBAG DEFECT WITHIN A REASONABLE TIME AND REQUEST RESTITUTION FOR THE LOST UTILITY AND INCONVENIENCE.

Mar 8, 2017

TAKATA RECALL. I DO NOT THINK THAT A SAFETY RECALL THAT CAN CAUSE DEATH SHOULD BE IGNORED AND SIMPLY TELLING ME NOT TO USE THE PASSENGER SEAT IS UNACCEPTABLE AS MY FAMILY ONLY HAS ONE CAR AND USES ALL THE SEATS. I NEED MY CAR FIXED OR A REPLACEMENT VEHICLE.

Mar 8, 2017

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Feb 20, 2017

TAKATA RECALL WE RECEIVED THE NOTICE OF RECALL LAST MAY (2016). WE HAVE RECEIVED NO OTHER NOTIFICATION FROM TOYOTA OR THE OEM MANUFACTURER (TAKATA). GIVEN THE POTENTIAL SEVERITY OF THE PROBLEM, I DO NOT CONSIDER THIS "TIMELY" ON TOYOTA'S PART AND REQUEST THEY BE ENCOURAGED TO GET THIS DONE. PLEASE NOTE THAT THE RECALL NOTICE ADVISES US NOT TO OPERATE THE VEHICLE WITH ANYONE IN THE FRONT PASSENGER SEAT. THIS IS A SIGNIFICANT LIMITATION. I REALIZE THAT THE REMEDY CAN'T BE ACCOMPLISHED OVERNIGHT BUT IT SEEMS LIKE SOME PROGRESS SHOULD HAVE BEEN MADE IN THE 9 MONTHS SINCE WE RECEIVED THE NOTICE. IN ALL OTHER RESPECTS THE VEHICLE HAS BEEN EXCELLENT AND THE TWO PREVIOUS RECALLS WERE ACCOMPLISHED QUICKLY.

Mileage: 40,000

Jan 16, 2017

DEAR SIR OR MADAME, PLEASE ASSIST US WITH OUR PROBLEM. TOYOTA IS REALLY BAD ABOUT THIS LATEST RECALL. IT STILL HAS NOT BEEN FIXED! IT IS RIDICULOUS THAT THE "FIX" IS NOT TO SIT IN THE PASSENGER SEAT. THIS LOWERS THE VALUE OF MY CAR SINCE WHO WANTS TO BUY A USED VEHICLE WITH THIS SERIOUS ISSUE! PLUS MY WIFE CANNOT SIT NEXT TO ME TO GIVE ME DIRECTIONS SINCE I AM DEAF AND CANNOT HEAR THE GPS. CAN'T THEY JUST TURN IT OFF RATHER THAN LETTING IT EXPLODE? WE HAVE ANOTHER RECALL WITH THEM AND THAT STILL HAVE NOT BEEN FIXED IN MANY YEARS. I AM STILL WAITING FOR MY $87 RECALL SETTLEMENT FOR MANY YEARS AND HERE IS ANOTHER RECALL IS NOT BEING DONE! NOW CHECKING ON A CLASS ACTION LAWSUIT AGAINST TOYOTA SINCE THIS CAR CANNOT BE USED FOR THE NUMBER OF PASSENGERS IT WAS PURCHASED FOR! WE MAY NOT BE ABLE TO AFFORD A NEW CAR, BUT WE WILL ROAR. PLEASE HELP US OWNERS GET THIS FIXED??? THANK YOU FOR YOUR HELP, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 12, 2017

TAKATA RECALL I JUST RECEIVED NOTIFICATION ABOUT THE TAKATA RECALL AND I WAS CONCERNED BECAUSE I HAVE LIVED IN HUMIDITY AND FLUCTUATING TEMPERATURES. I CONTACTED MY LOCAL DEALERSHIP AND THEY ADVISED THAT THEY DID NOT HAVE A SOLUTION AT THIS TIME. IT IS EXTREMELY FRIGHTENING TO KNOW THAT YOUR VEHICLE IS NOT SAFE FOR YOU OR YOUR PASSENGERS. I HAVE BEEN ADVISED BY LOVED ONES THAT TAKATA WAS AWARE OF THIS DEFECT IN 2004. FOUR YEARS BEFORE I PURCHASED MY VEHICLE. IT SEEMS UNREASONABLE THAT AFTER BUYING A CARE BRAND NEW AND PAYING IN FULL THAT YOU SHOULD DISCOVER YOUR LIFE, AND THE LIVES OF YOUR FAMILY WERE NOT TAKEN INTO CONSIDERATION BY THE INDIVIDUALS THAT HAVE BEEN AWARE OF THIS FOR SOME TIME. IT IS INFURIATING THAT THEY DIDN'T OFFER A TEMPORARY SOLUTION, SUCH AS REMOVING THE AIR BAG UNTIL THE PARTS COULD BE REPLACED. AT THIS POINT I HAVE TO HOPE THAT MY AIR BAG ISN'T DEPLOYED FOR ANY REASON, WHICH MAKES ME VERY NERVOUS. *TR

Jan 7, 2017

TAKATA RECALL: IN APRIL, 2016, I RECEIVED A NOTICE FROM TOYOTA THAT MY VEHICLE WOULD BE RECALLED FOR AN AIRBAG REPLACEMENT. FURTHERMORE, I WAS NOT TO ALLOW ANYONE TO USE THE FRONT PASSENGER SEAT UNTIL THE REPLACEMENT WAS MADE. THIS IS A HARDSHIP. TOYOTA AND MY DEALER, GATORLAND TOYOTA IN GAINESVILLE, FL, AGREED TO LOAN ME A RENTAL CAR FREE OF CHARGE IF NEEDED DUE TO HARDSHIP. I HAVE USED A RENTAL CAR FROM GATORLAND TWICE NOW, BUT THIS IS INCONVENIENT. FURTHERMORE, MY VEHICLE IS NOT WORTH ITS FULL VALUE FOR RESALE WITHOUT THE AIRBAG REPLACEMENT. REPLACEMENT IS NOW SCHEDULED FOR MAY 2017, ACCORDING TO GATORLAND, BUT THIS DATE HAS BEEN MOVED BACK SEVERAL TIMES ALREADY.

Jan 6, 2017

TAKATA RECALL: THE NHTSA ATTENDANT I TALKED TO ABOUT AIRBAG RECALL ON 09 MATRIX DIDN'T SEEM TO KNOW ANYTHING ABOUT WHEN IT WAS TO TAKE PLACE AND TOLD ME TO CALL TOYOTA. I NEED TO HAVE THIS FIXED ALSO TOYOTA DOESN'T HAVE ANSWER EITHER! I CAN'T AFFORD A NEW CAR AND YOU SAY THIS ONE ISN'T SAFE BUT WHAT ARE YOU DOING TO MAKE TOYOTA FIX IT?

Mileage: 80,000

Dec 10, 2016

TAKATA RECALL. THE RECALL HAS AFFECTED MY DAILY USE OF MY VEHICLE SINCE I AM UNABLE TO CARRY A PASSENGER IN THE FRONT PASSENGER'S SIDE SEAT. THIS HAS BEEN AN ISSUE SINCE MAY 2016. WHEN I CALL TOYOTA, I CONTINUE TO GET THE RESPONSE THAT A REMEDY IS NOT AVAILABLE AND THEY WILL LET ME KNOW AS THERE IS A REMEDY.

Nov 2, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Nov 1, 2016

TAKATA RECALL: THE SPEED IN WHICH TOYOTA IS REMEDIATING THIS PROBLEM IS UNACCEPTABLE. MY CAR IS MY FAMILY'S PRIMARY VEHICLE. THE SOLUTION OF NOT RIDING IN THE FRONT SEAT UNTIL THE CAR IS OFFICIALLY RECALLED DOES NOT WORK FOR MY FAMILY OF FOUR, SINCE I HAVE 2 CAR SEATS THAT TAKE UP MY BACK SEAT. I FEEL THAT MY LIFE IS IN DANGER EVERY TIME THE FOUR OF US RIDE IN THE CAR. IT NOW HAS BEEN APPROXIMATELY 5 MONTHS SINCE I WAS NOTIFIED ABOUT MY DEFECTIVE AIRBAGS.

Oct 27, 2016

TAKATA RECALL 16V-340: I WAS NOTIFIED BY TOYOTA THAT MY VEHICLE WAS SUBJECT TO THE TAKATA AIRBAG RECALL FOR PASSENGER SIDE AIRBAGS 3 MONTHS AGO. THE DEALER INDICATED THAT A REPLACEMENT PART WAS NOT YET AVAILABLE AND WAS UNABLE TO GIVE ME AN ESTIMATED TIMEFRAME IN WHICH IT WOULD BE AVAILABLE FOR REPLACEMENT. I AM CONCERNED ABOUT THE SAFETY RISK. THE TOYOTA NOTIFICATION INDICATED THAT IF I BELIEVE THAT THE DEALER OR TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME FRAME, I MAY SUBMIT A COMPLAINT TO NHTSA VIA THIS SITE, AND SO AM DOING SO. TOYOTA IS RESPONSIBLE FOR ENSURING THAT VEHICLES MEET SAFETY STANDARDS AND THAT WHEN A SAFETY CONCERN IS IDENTIFIED IT IS ADDRESSED IN A TIMELY AND RESPONSIBLE MANNER. THE MANUFACTURER HAS FAILED IN THIS REGARD. IT IS UNREASONABLE TO ASK VEHICLE OWNERS TO OPERATE THE VEHICLE WITHOUT A PASSENGER IN THE FRONT SEAT UNTIL THE MANUFACTURER CAN GET AROUND TO FIXING THE PROBLEM.

Mileage: 58,000

Oct 21, 2016

TAKATA RECALL I HAVEN'T BEEN ABLE TO DRIVE WITH A PASSENGER IN MY CAR FOR FIVE MONTHS NOW. IT IS IMPEDING MY WAY OF LIFE. ALSO, I DON'T FEEL SAFE DRIVING THE CAR AT ALL, BUT I HAVE NO CHOICE. I THINK IT IS WELL PAST THE TIME THESE AIRBAGS WERE FIXED. *TR

Oct 11, 2016

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Aug 30, 2016

TAKATA RECALL - I RECEIVED A NOTICE IN THE MAIL STATING THAT MY VEHICLE HAS THIS DEFECT. THERE IS CURRENTLY NO REMEDY FOR THE PROBLEM AND THE ONLY SUGGESTION IS THAT I DO NOT OPERATE MY VEHICLE WITH A PASSENGER.

Aug 27, 2016

TAKATA RECALL: I FIRST FOUND OUT ABOUT THIS RECALL IN FEBRUARY 2016. IT IS NOW THE END OF AUGUST 2016. HOW LONG ARE TOYOTA AND TAKATA GOING LET THEIR CUSTOMERS DRIVE IN VEHICLES IN WHICH ONE OF THE KEY SAFETY FEATURES (MY AIR BAG) COULD CAUSE A WORSE INJURY THAN THE ACCIDENT ITSELF?

Aug 19, 2016

HAVE HEARD NOTHING FROM TOYOTA REGARDING RECALL ON TAKATA AIRBAG.

Aug 13, 2016

"TAKATA RECALL" I FEEL LIKE TOYOTA IS NOT COMING UP WITH A REMEDY FAST ENOUGH. I FEEL SCARED DRIVING MY CAR CAUSE ANYTHING CAN CAUSE THE AIRBAG TO ERUPT.

Jul 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 22, 2015 Crash

TL* THE CONTACT OWNED A 2009 TOYOTA COROLLA MATRIX. WHILE DRIVING 50 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A RAIL SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK, ARM, AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 11/02/15*BF UPDATED 12/03/15*LJ, 4/3/18*JB *TR

Apr 18, 2013 Crash

I WAS INVOLVED IN AN ACCIDENT WHERE A DRIVER T-BONED MY VEHICLE ON THE DRIVERS SIDE,THE DRIVERS SIDE DOOR TOOK THE WORST DAMAGE ALONG WITH THE ROOF MOLDING,FENDER AND QUARTER PANEL,STATE FARM DECLARED THE CAR A TOTAL. I CALLED TOYOTA AND OPEN A CASE BECAUSE THE AIR BAG SENSOR NUMBER 3 IN THE OWNERS MANUAL IN THE DRIVERS SIDE DOOR DID NOT DEPLOY,I SENT TOYOTA 12 PICTURES WITH THE DAMAGE AND THE DOOR WAS THE WORSE,THE REP ASSIGNED TO MY CASE WAS IN COMPLETE DENIAL AND SAID THAT SENSOR WOULD NOT HAVE DEPLOYED THE AIRBAG EVEN IF I WERE KILLED! HE JUST WASHED HIS HANDS WITH MY CASE AND RAN ME AROUND ABOUT THE DOOR SENSOR AND WHY IS IT THERE IF IT DOESN'T WORK IS MY QUESTION. SHOULD I SEEK LEGAL COUNCIL OR JUST LET TOYOTA OFF THE HOOK? DON'T THINK ITS FAIR TO US CONSUMERS. *TR

Mileage: 57,000

Feb 13, 2012 Crash

FROM MY APARTMENT PARKING SPACE I HAD TO MAKE A U TURN. GENTLY PUT MY FOOT ON ACCELERATOR, APPROX. @2MPH, TURNING RIGHT, MATRIX BEGAN TO GO FASTER, PUT MY FOOT QUICKLY ON THE BRAKE, THE CAR ACCELERATED AT A HIGHER SPEED CRASHING ME INTO A BRICK WALL, ALL WITHIN PARKING AREA. ESTIMATE OF DAMAGE WAS $6,000.00, FRAME SEVERELY BENT, BUMPER & HOOD DESTROYED. SIDE FRONT FENDERS HAVE TO BE REPLACED. UNDERCARRIAGE DAMAGED. THE FRONT IMPACT WAS VERY FAST, NO AIR BAG WENT OFF. REAR SIDE PANELS POPPED OFF. *TR