12
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints

Showing 12 of 12
Oct 3, 2018 167,000 mi

SUDDEN LOSS OF POWER STEERING ASSIST. I PARKED MY TOYOTA MATRIX WHICH WAS RUNNING PERFECTLY. I STAY UP TO DATE ON TUNEUPS AND OIL CHANGES AND ANY OTHER MAINTENANCE ISSUES THAT ARISE. WHEN I CAME BACK TO MY PARKED CAR I NOTICED A RED EXCLAMATION LIGHT ON WHICH TURNS OUT TO BE THE WARNING LIGHT FOR ELECTRIC POWER STEERING. WHEN I TURNED ON MY CAR I QUICKLY REALIZED THAT I HAD NO POWER STEERING ASSIST. I TOOK THE CAR TO THE MECHANICS AND THEY COULD NOT FIGURE OUT THE ISSUE. THEY REPLACED THE FUSE THINKING IT WAS A BROKEN FUSE, BUT NOTHING. THEY CALLED TOYOTA AND EVEN TOYOTA HAD NO IDEA WHAT IT WAS. AS I DID MORE RESEARCH THIS SEEMS TO BE A COMMON ISSUE WITH TOYOTA MATRIX' BASED ON SOME RESEARCH I FOUND THAT SOME THE POWER STEERING MALFUNCTIONS HAPPEN WITHIN FOUR YEARS OF A HEALTHY CARS LIFE. THIS LEADS ME TO BELIEVE THAT THERE SHOULD BE A RECALL FOR THE POWER STEERING AS THIS IS A VERY DANGEROUS MALFUNCTION. I WAS FORTUNATE ENOUGH THAT IT HAPPENED WHILE MY CAR WAS PARKED BUT IF IT HAD OCCURRED WHILE DRIVING (WHICH IVE SEEN IT HAS) IT COULDVE BEEN EXTREMELY DANGEROUS.

Oct 3, 2018 167,000 mi

SUDDEN LOSS OF POWER STEERING ASSIST. I PARKED MY TOYOTA MATRIX WHICH WAS RUNNING PERFECTLY. I STAY UP TO DATE ON TUNEUPS AND OIL CHANGES AND ANY OTHER MAINTENANCE ISSUES THAT ARISE. WHEN I CAME BACK TO MY PARKED CAR I NOTICED A RED EXCLAMATION LIGHT ON WHICH TURNS OUT TO BE THE WARNING LIGHT FOR ELECTRIC POWER STEERING. WHEN I TURNED ON MY CAR I QUICKLY REALIZED THAT I HAD NO POWER STEERING ASSIST. I TOOK THE CAR TO THE MECHANICS AND THEY COULD NOT FIGURE OUT THE ISSUE. THEY REPLACED THE FUSE THINKING IT WAS A BROKEN FUSE, BUT NOTHING. THEY CALLED TOYOTA AND EVEN TOYOTA HAD NO IDEA WHAT IT WAS. AS I DID MORE RESEARCH THIS SEEMS TO BE A COMMON ISSUE WITH TOYOTA MATRIX' BASED ON SOME RESEARCH I FOUND THAT SOME THE POWER STEERING MALFUNCTIONS HAPPEN WITHIN FOUR YEARS OF A HEALTHY CARS LIFE. THIS LEADS ME TO BELIEVE THAT THERE SHOULD BE A RECALL FOR THE POWER STEERING AS THIS IS A VERY DANGEROUS MALFUNCTION. I WAS FORTUNATE ENOUGH THAT IT HAPPENED WHILE MY CAR WAS PARKED BUT IF IT HAD OCCURRED WHILE DRIVING (WHICH IVE SEEN IT HAS) IT COULDVE BEEN EXTREMELY DANGEROUS.

Aug 23, 2017 66,000 mi

DIFFICULT TO STEER. I HAVE TO KEEP HANDS GRIPPED ON WHEEL, ESPECIALLY WHEN TURNING. I'M ALMOST LANDING IN THE ONCOMING LANE. IF I IT A BUMP IN THE ROAD, THE VEHICLE LEERS.

Aug 23, 2017 66,000 mi

DIFFICULT TO STEER. I HAVE TO KEEP HANDS GRIPPED ON WHEEL, ESPECIALLY WHEN TURNING. I'M ALMOST LANDING IN THE ONCOMING LANE. IF I IT A BUMP IN THE ROAD, THE VEHICLE LEERS.

Jun 2, 2016 61,559 mi

FRONT OF VEHICLE SHOOK WHEN I APPLIED THE BRAKES AND CAME TO A STOP.

Jun 2, 2016 61,559 mi

FRONT OF VEHICLE SHOOK WHEN I APPLIED THE BRAKES AND CAME TO A STOP.

Nov 17, 2015 84,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHEN THE VEHICLE WAS STARTED, THE ELECTRONIC POWER STEERING INDICATOR ILLUMINATED AND THE STEERING ABILITY SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Nov 17, 2015 84,000 mi

TL* THE CONTACT OWNS A 2009 TOYOTA COROLLA MATRIX. WHEN THE VEHICLE WAS STARTED, THE ELECTRONIC POWER STEERING INDICATOR ILLUMINATED AND THE STEERING ABILITY SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

Nov 5, 2011 Crash 34,585 mi

I WAS TRAVELING ON INTERSTATE WHEN VEHICLE DRIFTED FROM RIGHT LANE TO LEFT LANE, UNABLE TO CONTROL - THIS DISCONTINUED, APPX 4 - 5 MILES LATER THE VEHICLE DRIFTED FROM RIGHT LANE TO LEFT LANE & HIT SHOULDER. WHEN BRAKE VEHICLE WENT INTO SPIN & ENDED UP CROSSING LEFT & RIGHT LANES, ENDING ON INTERSTATE ROADSIDE @ TREE LINE. DAMAGE TO FRONT DRIVER'S SIDE - I AM SORE ON LEFT SIDE (SHOULDER, LOWER BACK & LEFT KNEE - ALSO HAVE PAIN ACROSS STOMACH I GUESS FROM SEATBELT ENGAGING. THIS WAS TERRIFYING, AND I AM ALSO AFRAID TO DRIVE THIS VEHICLE AGAIN. ACCIDENT OCCURRED ON THURSDAY AM, FIRST CHANCE TO RESEARCH FRIDAY NIGHT, I WAS APPALLED TO LEARN THAT WHILE TOYOTA WAS AWARE OF THIS ISSUE NEVER RECEIVED FIRST COMMUNICATION REGARDING POSSIBLE DANGER. I COULD HAVE BEEN KILLED HAD THERE BEEN TRAFFIC AROUND ME ON THE INTERSTATE, AS WAS THE CASE WHEN THE 1ST DRIFING HAPPENED. *TR

Nov 5, 2011 Crash 34,585 mi

I WAS TRAVELING ON INTERSTATE WHEN VEHICLE DRIFTED FROM RIGHT LANE TO LEFT LANE, UNABLE TO CONTROL - THIS DISCONTINUED, APPX 4 - 5 MILES LATER THE VEHICLE DRIFTED FROM RIGHT LANE TO LEFT LANE & HIT SHOULDER. WHEN BRAKE VEHICLE WENT INTO SPIN & ENDED UP CROSSING LEFT & RIGHT LANES, ENDING ON INTERSTATE ROADSIDE @ TREE LINE. DAMAGE TO FRONT DRIVER'S SIDE - I AM SORE ON LEFT SIDE (SHOULDER, LOWER BACK & LEFT KNEE - ALSO HAVE PAIN ACROSS STOMACH I GUESS FROM SEATBELT ENGAGING. THIS WAS TERRIFYING, AND I AM ALSO AFRAID TO DRIVE THIS VEHICLE AGAIN. ACCIDENT OCCURRED ON THURSDAY AM, FIRST CHANCE TO RESEARCH FRIDAY NIGHT, I WAS APPALLED TO LEARN THAT WHILE TOYOTA WAS AWARE OF THIS ISSUE NEVER RECEIVED FIRST COMMUNICATION REGARDING POSSIBLE DANGER. I COULD HAVE BEEN KILLED HAD THERE BEEN TRAFFIC AROUND ME ON THE INTERSTATE, AS WAS THE CASE WHEN THE 1ST DRIFING HAPPENED. *TR

Feb 10, 2010

THERE IS A SWAY IN THE DRIVING OF THE CAR ON THE HIGHWAY. STAYING IN A LANE IS DIFFICULT. STEERING IS UNEASY. *TR

Feb 10, 2010

THERE IS A SWAY IN THE DRIVING OF THE CAR ON THE HIGHWAY. STAYING IN A LANE IS DIFFICULT. STEERING IS UNEASY. *TR