2014 TOYOTA FJ CRUISER Structure Problems

The contact owns a 2014 Toyota FJ Cruiser. The contact stated that while cleaning underneath the vehicle, the contact discovered that the subframe was severely corroded. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer made aware of the failure and advised them contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

Mileage: 120,000

Excessive frame rust causing safety issue with suspension and crash danger. Yes my vehicle is available for inspection. My safety as well as other drivers safety are put at risk if the suspension fails causing my vehicle to veer into on-coming traffic. The problem is on going and can be confirmed by a dealer or independent service. My vehicle has not been inspected by the manufacturer, but is available for inspection upon request. No warnings lamps. This is an undercarriage issue that is hidden by the tires and the body that sits on the frame.

Extensive rust in frame

FRAME IS SEVERELY RUSTING. WE TOOK TO TOYOTA DEALER TO GET A LOOSE SKID PLATE ATTACHED, AND MECHANIC TOLD US THAT THEY HAD TO REMOVE IT BECAUSE "THERE WAS NOTHING LEFT TO ATTACH TO AS THE FRAME HAS RUSTED AWAY. THE FRAME, ATTACHMENT POINTS, SUPPORTS, AXLES AND SUSPENSION PIECES ARE EXTREMELY RUSTY. WE WERE ADVISED BY MECHANIC TO DISPOSE OF THE CAR BECAUSE IT WOULD SOON BE UNDRIVEABLE. 98000 MILE, 9 YEAR OLD, BABIED, DEALER MAINTAINED CAR.

Rear Body Mount rotted, frame very rusted and thin, could pose issue with structure. All the times bringing to dealer, nothing was mentioned regarding how bad the frame was.

Frame corrosion and complete frame failure. The area compromised affected the steering of the vehicle. Luckily, the failure was discovered before failure at Highway speeds . No warning of any kind prior to failure. The vehicle is currently at a Toyota dealership awaiting a complete frame replacement . Should the failure have occurred at Highway speed, this would have been a catastrophic event as the front end/ steering would have been dramatically affected

Mileage: 166,000

Notable frame rust and corrosion. Available for inspection upon request. Safety risk if any parts of frame are rusted through and vehicle has no structural support. Confirmed by independent service center. Inspected during each Toyota service, including one done in March 2021 prior to purchasing vehicle. Documentation does not mention frame/structural rust anywhere. Initial photographs of frame rust done prior to first oil change in July 2021. Was told it was just surface rust and could be "sanded down" and it would be good as new. No warning messages.

CONDITION IS CONTINUOUS: WHEN VEH. IS IN MOTION OR PARKED WITH MOTOR RUNNING OR MOTOR IS NOT RUNNING.. BACK DOOR OF VEHICLE CANOT BE UNLOCKED WITH A KEY AS SUGGESTED ON PAGE 40 OF OWNERS MANUAL.. OR WHEN USING WIRELESS REMOTE, OR DOOR SWITCH.THIS CONDITION WAS FIRST NOTICED WHEN THE VEHICLE WAS PARKED AND MOTOR NOT RUNNING.. DRIVER AND PASSENGER DOORS DO WORK PROPERLY WITH THE KEY. BOTH SIDE DOORS WORK PROPERLY USING A KEY AS DESCIBED ON PAGE 35 OF THE OWNERS MANUAL., THE GLASS HATCH CANNOT BE OPEND WITH A KET AS SUGGESTED ON PAGE 45 OF THE OWNERS MANUAL, I DO NOT KNOW THE CAUSE OF THIS MALFUNCTION.,THESE CONDITIONS ARE A SAFETY HAZZARD.

Mileage: 35,000

THE VEHICLES FRAME IS CONSIDERABLY RUSTED WHEN TAKING INTO ACCOUNT THE AGE AND USE OF THE VEHICLE, IT HAS LESS THAN 50K AT THE TIME OF SUBMISSION.

TL* THE CONTACT OWNS A 2014 TOYOTA FJ CRUISER. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL, THE REAR TAILGATE DOOR WAS UNABLE TO OPEN. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000