2002 TOYOTA HIGHLANDER Visibility Problems

DRIVER AND PASSENGER SUN VISORS FALL DOWN INTO DRIVERS AND PASSENGER VIEW. SAFETY ISSUE WAS NOT RECOGNIZED BY VEHICLE MANUFACTURER. *TR

Mileage: 78,000

THE DRIVER SIDE VISOR DOES NOT STAY PROPPED UP IN THE FORWARD DIRECTION. IT DROPS DOWN TO A VERTICAL POSITION DOWNWARDS, WHERE IT BLOCKS THE DRIVER'S VIEW. *TR

SUBMISSION FROM CONSTITUENT RE DEFECTIVE VISOR/ SAFETY PROBLEMS 2002 TOYOTA HIGHLANDER ( FULL DOCUMENT NOT IMAGED). *SMD THE CONSUMER STATED ABOUT FOUR MONTHS AGO, THE PASSENGER SIDE VISOR WOULD NOT REMAIN IN THE UP POSITION, AND APPROXIMATELY TWO WEEKS LATER, THE SAME THING HAPPENED ON THE DRIVER'S SIDE.

SUN VISOR KEEPS COMING DOWN AS IT AFFECTS MY VISION ON THE ROAD. *TR

Mileage: 80,200

TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS OVER ROAD BUMPS, THE SUN VISOR WOULD FALL, CAUSING THE DRIVER'S VISION OF THE ROADWAY TO BECOME OBSCURED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 166,000. *TR...UPDATED 05/08/13 *BF

Mileage: 166,000

THE HEATER WOULD NOT PROVIDE HOT AIR. I PUSHED IN ON THE SWITCH AND THE HEAT WOULD WORK AS LONG AS I HELD THE SWITCH PUSHED IN (NOT DESIGNED TO BE PUSHED - ROTARY SELECTOR). EVENTUALLY, EVEN PRESSING THE SWITCH IN WOULD NOT WORK. I WENT ON LINE AND FOUND A DISCUSSION BLOG THAT DISCUSSED MY EXACT ISSUE. I FOLLOWED THE RECOMMENDATION AND PULLED THE FACE COVER OFF, REMOVED THE CONTROL PANEL AND DISCOVERED EXACTLY WHAT HAD BEEN DESCRIBED - A BROKEN SINGLE STRAND WIRE THAT RAN TO THE BACK OF THE SWITCH. I ATTEMPTED TO MAKE THE REPAIR USING A MULTI-STRAND WIRE AS RECOMMENDED BECAUSE THE DEALER REPAIR OPTION WAS $1,000. THE HEATER APPEARS TO WORK -SLIGHTLY, BUT NOW I HAVE NO AC. I THINK THE CIRCUIT BOARD WAS DAMAGED BY THE SOLDERING IRON HEAT. BECAUSE WE LIVE IN THE SEATTLE AREA, THIS CAUSES ISSUES WITH THE WINDOW DEFOGGER AS WELL AS HAVING NO AC. *TR

Mileage: 118,000

DRIVER/S SIDE SUN VISOR WILL NOT STAY UP. WHILE DRIVING, IT SUDDENLY DROPS OBSCURING MY VISION AND PUTTING THE DRIVER AT EXTREME RISK FOR AN ACCIDENT (IMPAIRED VISION OF THE ROAD). THERE IS NO APPARENT WAY TO FIX THIS PROBLEM SHORT OF REPLACING THE SUN VISOR (ESTIMATED COST OF APPROX. $700 PER BLOGS). THIS PROBLEM HAS BEEN EXPERIENCED BY MANY OWNERS OF 2002 HIGHLANDERS AS EXEMPLIFIED VIA "COMPLAINT" POSTINGS. *TR

Mileage: 80,000

THIS IS CLEARLY A DESIGN FLAW & POTENTIALLY DANGEROUS. THE SUN VISORS FAIL & DROP DOWN IN FRONT ON YOU, NO LONGER STAYING AT A PROPER ANGLE OR STAYING UP. I CUT ONE OPEN & FOUND THAT THE PIVOTING PIN IS COATED IN PLASTIC & HELD IN PLACE BY A METAL CLIP. OVER TIME THE PLASTIC CRACKS & FALLS OFF THE METAL PIN CAUSING THE LOSS OF THE REQUIRED FRICTION TO HOLD THE VISOR SECURELY IN PLACE. MY 1ST REPAIR WAS TO REFORM THE PIN WITH EPOXY, BUT THE FORCE FROM THE METAL CLIP WAS TOO MUCH AND IT FAILED IN A FEW MONTHS. THE NEXT FIX WAS TO CUT THE VISOR OPEN AGAIN & FORCE THE PART OF THE PIN STILL COVERED IN THE ORIGINAL PLASTIC COATING DEEPER INTO THE METAL CLIP. THAT REPAIR LASTED UNTIL NOW. THE REPLACEMENT PARTS ARE RIDICULOUSLY EXPENSIVE, BUT NOW I CAN NOT REPAIR IT AND NOT DOING SO WOULD BE A DRIVING HAZARD. FROM WHAT I HAVE READ ONLINE THIS IS A COMMON PROBLEM AND TOYOTA SHOULD HAVE DONE SOMETHING BY NOW. *JS

DRIVER'S SIDE SUN VISOR KEEPS FALLING DOWN SUDDENLY WHILE DRIVING. WHILE SEARCHING ONLINE, I FOUND OUT THAT MANY 2002 HIGHLANDER OWNERS HAVE THE SAME PROBLEM. REPAIR IS TOO COSTLY. IT IS DEFINITELY A SAFETY HAZARD. *TR

OVER THE PAST FEW MONTHS THE DRIVERS SIDE VISOR WOULD FALL WHEN I PRESS THE BREAKS. BLOCKING MY VISION. RECENTLY, THE VISOR WILL NOT STAY UP AT ALL, AND NEEDS TO BE TAPED UP TO PREVENT IT FROM FALLING WHILE I AM DRIVING. *KB

Mileage: 85,000

THE DRIVER'S SUNVISOR DOES NOT WORK. IT WON'T STAY IN POSITION OR EVEN UP. THE VISOR JUST FALLS DOWN ALL THE TIME, BLOCKING THE DRIVER'S VIEW. THERE ARE COMPLAINTS ABOUT THE SAME ISSUE WITH NO SOLUTIONS ALL OVER THE INTERNET. I TRIED TALKING TO TOYOTA - THEY JUST TOLD ME TO BUY A NEW $700 VISOR. BUT I HAVE KNOWN OTHERS WITH THIS SAME YEAR/MODEL/MAKE (2002 TOYOTA HIGHLANDER) OF CAR AND EVEN AFTER REPLACING THE VISOR, THEY HAVE THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT APPROXIMATELY TWO YEARS AGO HE NOTICED THAT THE DRIVERS SIDE SUN VISOR WOULD FALL AND OBSCURE HIS VISION WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM THAT IT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 09/21/11*LJ THE CONSUMER ALSO STATED THE PASSENGER SIDE VISOR FAILED AS WELL. UPDATED 09/28/11*JB

Mileage: 70,000

I HAVE A 2002 TOYOTA HIGHLANDER AND BOTH SUN VISORS WILL NOT STAY UP. THIS IS CREATING A SAFETY HAZARD WHEN THEY FALL DOWN AND BLOCKS MY VIEW WHILE I AM DRIVING. WHAT'S IT GOING TO TAKE - SOMEONE GETTING KILLED BEFORE TOYOTA WILL ADMIT THAT THE VISOR IS TOO HEAVY AND NEEDS TO BE CORRECTED. SEEMS WITH ALL THE NEGATIVE PUBLICITY THAT THEY HAVE RECEIVED LATELY THAT THEY WOULD DO WHAT IS RIGHT AND CORRECT THE PROBLEM ON ALL THEIR VEHICLES WITH THIS PROBLEM. I KNOW THAT IT WOULD BE COSTLY BUT IT IS THEIR PRODUCT AND THEY SHOULD BE WILLING TO DO THE RIGHT THING. *KB

SUN VISOR ON THE DRIVER'S SIDE SUDDENLY FALLS FROM ITS NORMAL POSITION DURING DRIVING BLOCKING THE DRIVER'S FIELD OF VISION. THAT MIGHT CASE AN ACCIDENT. *TR

Mileage: 100,000

SUN VISOR ON MY 2002 TOYOTA HIGHLANDER WILL FREQUENTLY FALL DOWN WITHOUT WARNING. THIS RESULTS IN MY VIEW OF THE ROAD BEING UNEXPECTEDLY HINDERED. THIS COULD EASILY RESULT IN AN ACCIDENT. THIS HAPPENS FREQUENTLY - I.E. ALMOST EVERY TIME I DRIVE MORE THAN 3 MILES. *TR

Mileage: 70,000

MY TOYOTA HIGHLANDER ON BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS DROP DOWN WHILE DRIVING. RESEARCH OF THIS PROBLEM INDICATE OTHERS ARE HAVING THE SAME PROBLEM WHICH POTENTIALLY CAN CAUSE AN ACCIDENT BY BLOCKING VISION OR DISTURBING THE DRIVER WHILE DRIVING. NOTIFIED TOYOTA OF THE PROBLEM AND GOT A VERY PROMPT STANDARD CUSTOMER SERVICE REPLY THAT THE WARRANTY HAS EXPIRED AND BASICALLY IT IS YOUR PROBLEM VERSUS A POTENTIAL DESIGN FLAW THAT MAY HAVE SAFETY CONSIDERATIONS AND THEY AT LEAST COULD OF PROVIDE ASSISTANCE TO CORRECT THE PROBLEM OTHER THAN A REPLACEMENT AT $660. EVEN AT THAT BASED ON THE INTERNET THAT IS NOT A PERMANENT REPAIR SINCE IT IS A DESIGN FLAW. APPARENTLY THIS IS ALSO A PROBLEM WITH OTHER TOYOTA MODELS.

DRIVER'S SIDE SUN VISOR FALLING INTO DRIVER'S FIELD OF VISION WHEN VEHICLE IN OPERATION. 2002 TOYOTA HIGHLANDER LIMITED. OCCURS CONSTANTLY AND BEGAN ABOUT THREE YEARS AFTER THE VISOR WAS REPLACED FOR THE SAME PROBLEM. *TR

Mileage: 75,000

TOYOTA 2002 HIGHLANDER LIMITED DRIVER'S SIDE SUN VISOR FLOPS DOWN INTO DRIVER'S VISION WHILE DRIVING. OBSCURES VIEW MOMENTARILY CREATING A CRASH DANGER. VISOR HAS LIGHTED MIRROR AND GARAGE DOOR OPENER BUILT IN. REPORTED TO DEALER AND VISOR WAS REPLACED UNDER SERVICE PLAN. *TR

Mileage: 43,963

WAS DRIVING IN RUSH HOUR TRAFFIC WHEN THE DRIVER'S SIDE VISOR ON MY '02 TOYOTA HIGHLANDER SUDDENLY DROPPED DOWN TO OBSCURE MY VISION. THIS NECESSITATED ME HITTING MY BRAKES AND DUCKING DOWN TO THE RIGHT OF THE STEERING WHEEL IN ORDER TO VIEW TRAFFIC. THERE WERE NO "EVENTS" LEADING TO MALFUNCTION. THE VISOR WILL NO LONGER REMAIN IN THE "UP" POSITION AND POSES AN ONGOING SAFETY HAZARD AS IT MUST EITHER BE HELD IN PLACE WHILE DRIVING (FORCING THE DRIVER TO USE ONE HAND ON THE WHEEL), TAPED IN PLACE (WHERE IT WILL STILL DROP DOWN IF/WHEN THE TAPE GIVES OUT); OR FORCE THE DRIVER TO LEAN TO THE RIGHT IN ORDER TO SEE AROUND THE VISOR (THUS PROHIBITING THE USE OF THE REARVIEW AND SIDEVIEW MIRRORS(. *TR

Mileage: 98,000

2002 TOYOTA HIGHLANDER DRIVER SIDE SUN VISOR WILL NOT STAY UP. IT FLOPS DOWN INTO YOUR VIEW EVERYTIME YOU HIT A BUMP. TOYOTA DEALER WANTED $650 TO FIX/REPLACE HERE IN INDIANAPOLIS. CAR ONLY HAS 60,000 MILES, THIS SHOULDN'T BE A PROBLEM THAT IS SO EXPENSIVE TO FIX. *TR

Mileage: 59,500

2002 TOYOTA HIGHLANDER: BOTH DRIVER'S SIDE AND PASSENGER SIDE SUNVISORS WILL NOT STAY IN UP POSITION. THE VISORS DROP WITHOUT WARNING MULTIPLE TIMES EVERY DAY SINCE THE PROBLEM BEGAN TO OCCUR. THIS IS A SAFETY HAZARD AS THE DRIVER'S SIDE SUNVISOR RANDOMLY DROPS DOWN WITHOUT WARNING COMPLETELY OBSCURING THE DRIVER'S VISION. REPORTED THE DEFECT TO MY TOYOTA DEALER AND THEY INFORMED ME THAT THE ONLY OPTION WAS TO PAY FOR REPLACEMENTS AT A COST OF SEVERAL HUNDRED DOLLARS EACH. THIS ASSESSMENT WAS GIVEN WITHOUT ANY INSPECTION OF THE VEHICLE AND IN A MANNER WHICH STRONGLY IMPLIED THAT THIS WAS A PROBLEM WHICH THEY WERE VERY FAMILIAR WITH. AFTER SPEAKING TO TOYOTA, I DECIDED TO RESEARCH THIS FOR MYSELF ON THE WEB AND FOUND MANY SIMILAR INCIDENTS. THIS IS CLEARLY A DANGEROUS DESIGN DEFECT AND NEEDS TO BE REMEDIATED BY THE MANUFACTURER URGENTLY BEFORE SOMEONE'S FAMILY IS KILLED BECAUSE THE VISOR DROPS AND BLOCKS THEIR VIEW OF THE TRAFFIC AHEAD. *TR

Mileage: 85,000

THE DRIVER'S SIDE VISOR ON MY 2002 TOYOTA HIGHLANDER WILL NOT STAY IN THE UP POSITION AND FALLS INTO THE DRIVER'S VIEW WHEN DRIVING OVER BUMPS. *TR

Mileage: 76,000

DEFECTIVE VISOR ON 2002 TOYOTA HIGHLANDER THAT WILL NOT REMAIN IN "UP" POSITION. ANY BUMP WILL CAUSE THE VISOR TO FALL, AND POTENTIALLY BLOCK THE DRIVER'S FIELD OF VISION. DEALER WANTS $667 TO REPLACE THE VISOR - MORE THAN I PAID FOR MY FIRST CAR! *TR

Mileage: 67,000

MY 2002 TOYOTA HIGHLANDER DRIVER'S SIDE SUN VISOR CONTINUOUSLY FALLS DOWN AND WILL NOT STAY IN PLACE. THE PASSENGER SIDE SUN VISOR STAYS IN PLACE IF THE CAR ISN'T MOVING, BUT WILL SUDDENLY FALL DOWN UNEXPECTEDLY WHEN THE CAR IS IN MOTION. THE DEALER SAYS IT WOULD COST $600 TO REPLACE EACH VISOR, BUT MY QUESTION IS, WHY SHOULD I OR ANY CONSUMER HAVE TO PAY FOR A MANUFACTURER DEFAULT? I HAVE RESORTED TO PLACING A VELCRO STRIP ON THE CEILING TO KEEP THE SUN VISOR IN PLACE, WHICH OF COURSE PREVENTS ME FROM USING THE VISOR AT ALL. *TR

I HAVE A TOYOTA HIGHLANDER 2002 LIMITED, V6, BOTH SUN VISORS CONSTANTLY FALL DOWN AND WON'T STAY UP EVEN WITH HEAVY DUTY VELCRO STRIPS. IT IS DISTRACTING AND BLOCKS THE DRIVERS VIEW. *TR

Mileage: 750,000

DRIVER'S SIDE SUNVISOR KEEPS FALLING IN TO MY LINE OF VISION UNEXPECTEDLY. IT'S ON MY 2002 TOYOTA HIGHLANDER. IT IS TERRIFYING WHEN YOU'RE ON THE HIGHWAY IN TRAFFIC AND IT FALLS! *TR

Mileage: 100,000

I HAVE A 2002 TOYOTA HIGHLANDER. THE SUN VISORS WILL NOT STAY IN THE UP POSITION. THEY RANDOMLY FALL DOWN PARTIALLY BLOCKING MY VIEW AND CREATING A SAFETY HAZZARD. I ORIGINALLY TOOK IT BACK TO THE DEALER WHO HAD IT REPLACED BUT THE SAME THING KEPT HAPPENING. I WENT ONLINE AND DISCOVERED THAT IT'S NOT JUST MY 2002 HIGHLANDER. I'VE TRIED VELCRO BUT THAT WON'T HOLD IT IN PLACE. I'VE HAD SEVERAL NEAR ACCIDENTS ON THE HIGHWAY AS A RESULT OF THIS ISSUE. IT HAPPENED AGAIN TODAY AND I JUST CAN'T TAKE IT ANYMORE. *TR

THE DRIVER'S SIDE SUN VISOR WILL NOT STAY UP AND IT IS IMPAIRING MY VISION. IF I CAN GET IT TO STAY UP FOR A FEW MINUTES, IT FALLS UNEXPECTEDLY INTO MY VIEW, CUTTING OFF MY LINE OF SIGHT AND NEARLY CAUSING AN ACCIDENT. THE ONLY REMEDY I CAN SEE IS TO REMOVE IT, BUT THEN I AM BLINDED BY THE SUN. I DRIVE WITH MY CHILD IN THE VEHICLE WITH ME AND FIND THIS TO BE QUITE DISTURBING WHEN IT HAPPENS. I BOUGHT THE HIGHLANDER BECAUSE OF ITS SAFETY RATING, BUT THIS IS VERY DISAPPOINTING. THIS HAS BEEN HAPPENING FOR SOME TIME, AND NOW THE VISOR JUST SWINGS IN FRONT OF ME WITHOUT STAYING UP OR FORWARD, OUT OF THE WAY. THE DATE REPORTED BELOW IS NOT THE FIRST TIME THIS HAS HAPPENED. *TR

Mileage: 30,000

WE HAVE A 2002 TOYOTA HIGHLANDER WHICH WE PURCHASED NEW IN APRIL 2002. THE VEHICLE HAS ABOUT 39,000 MILES. FOR THE PAST 3 YEARS THE DRIVER'S SIDE SUN VISOR SUDDENLY FALLS DOWN AND PARTIALLY OBSTRUCTS THE DRIVER'S VISION. IT FALLS DOWN AT SLOW SPEED WHEN THE VEHICLE GOES OVER BUMPS. IT FALLS DOWN ON THE INTERSTATE AT HIGHWAY SPEEDS FROM VIBRATIONS - SUCH AS EXPANSION JOINTS IN THE ROAD. IT IS USUALLY JUST ANNOYING BUT ONCE IN AWHILE IT IS VERY DANGEROUS SUCH AS WHEN YOUR ARE PASSING ON A TWO LANE ROAD IT WILL SUDDENLY DROP DOWN OBSTRUCTING THE DRIVER'S VISION. I HAVE LOOKED ON LINE AND FOUND THIS IS A VERY COMMON PROBLEM WITH THE 2002 HIGHLANDER. AND IT IS VERY EXPENSIVE TO FIX IF YOU HAVE THE GARAGE DOOR REMOTE BUILT INTO THE VISOR - AS WE DO. ABOUT AN $800 REPAIR - WITH THE MAJORITY OF THE COST BEING THE PART. I THINK THIS IS A SAFETY ISSUE AND THESE DEFECTIVE VISORS SHOULD BE REPLACED BY TOYOTA. I DON'T KNOW THE EXACT DATE OR MILEAGE WHEN THIS PART STARTED TO FAIL SO I ESTIMATED BOTH. *TR

Mileage: 29,500

2002 TOYOTA HIGHLANDER DRIVERS SIDE VISOR WILL NOT STAY UP. THIS IS THE SECOND $850 UNIT IN 2 YEARS. IT'S ANNOYING, NOT TO MENTION DANGEROUS WHEN IT DROPPED DOWN UNEXPECTEDLY AND BLOCKED MY VIEW THROUGH THE WINDSHIELD. BETWEEN THE VISOR AND THE HOOD OF THE VEHICLE, I COULD SEE ABOUT A 2" STRIP OF ASPHALT ABOUT 10 FEET IN FRONT OF THE HOOD. VERY VERY DANGEROUS!!!!!! *TR

Mileage: 120,000

THE DRIVER'S SIDE SUN VISOR ON MY 2002 TOYOTA HIGHLANDER DROPS DOWN BLOCKING THE DRIVER'S VISION. WHEN PUSHED UP IT SIMPLY FALLS BACK DOWN. *TR

Mileage: 126,000

HOW MANY COMPLAINTS DO HIGHLANDER OWNERS HAVE TO SUBMIT ABOUT SUN VISORS DROPPING BEFORE SOMETHING DONE ABOUT IT. IS TOYOTA GOING TO WAIT UNTIL SOMEONE GETS IN AN ACCIDENT DUE TO IT. I HAVE A 2002 HIGHLANDER AND HAVE BEEN TRYING DIFFERENT THINGS TO MAKE THE VISOR STAY UP FOR YEARS, WITH LITTLE SUCCESS. WERE THERE ANY DEATHS OR INJURIES? NO NOT YET WHY WAIT UNTIL IT HAPPENS! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2002 LIMITED TOYOTA HIGHLANDER HAS A SUN VISOR THAT WONT STAY UP. IT IS THE DRIVER SIDE AND I AM VERY CONCERN ESPECIALLY WHEN HITTING MILD ROAD BUMPS IT FALLS DOWN. I AM HOLDING IT WITH VELCRO AND I HAVE TO CHANGE THAT EVERY OTHER MONTH. THIS IS A SAFETY PROBLEM AND WOULD APPERICATE IF SOMEONE CAN LOOK INTO IT. I LOOKED AT THE ONLINE FORUMS FOR HIGHLANDERS AND THEY ARE REPORTING THE SAME PROBLEM.

Mileage: 100,343

THE DRIVERS SIDE SUN VISOR, WHICH HAS THE ELECTRONICS BUILT IN, UNEXPECTEDLY FLOPS DOWN. IT STARTED IN 2004 AND HAS PROGRESSIVELY GOTTEN WORSE. TOYOTA WANTS OVER $750 TO REPLACE IT. REPAIR IS NOT OFFERED. IT OCCASIONALLY FALLS UNEXPECTEDLY AND BLOCKS MY VISION OF TRAFFIC LIGHTS. HOWEVER, I DIDN'T CONSIDER IT A REAL SAFETY HAZARD UNTIL RECENTLY. IT FELL AT AN INOPPORTUNE MOMENT, DISTRACTED ME, AND I WAS ALMOST ENVOLVED IN AN ACCIDENT. THERE IS NO REASON THIS ITEM SHOULD HAVE FAILED AFTER ONLY 1 1/2 YEARS USE AND THERE IS NO REASON A REPLACEMENT SHOULD COST $750. THIS IS A DESIGN DEFECT AND IT IS A SAFETY HAZARD.

Mileage: 25,000

MY 2002 HIGHLANDER ALSO HAD THE FLOPPY VISOR SYNDROME WHEN OUT OF WARRANTY. COST TO REPLACE WAS $660 BUT NORTH KINGSTOWN TOYOTA DID A COURTESY REPLACEMENT AT NO CHARGE. ALL WHO HAVE PAID FOR THIS REPAIR SHOULD CONSIDER A CLASS ACTION SUIT AGAINST TOYOTA FOR IGNORING ANOTHER SAFETY PROBLEM. *TR

Mileage: 40,000

SUN VISOR WILL NOT STAY PUT - IT'S IN THE DOWN POSITION AT ALL TIMES AND WON'T STAY UP OUT OF THE LINE OF SIGHT. *TR

Mileage: 100,000

MY 2002 TOYOTA HIGHLANDER DRIVER'S SIDE SUNVISOR WILL FALL DOWN UNEXPECTED BLOCKING MY VIEW FOR A FEW SECONDS. FOR SAFETY REASONS, I CANNOT USE MY VISOR AS I BUNGY CORD IT TO STAY UP. BUT ANOTHER SAFETY ISSUE NOW IS THERE NO PROTECTION FROM THE BRIGHT SUN OR SNOW. *TR

Mileage: 35,000

THE 2002 HIGHLANDER DRIVER SIDE SUN VISOR DROPS DOWN AND OBSTRUCTS THE DRIVER'S VIEW OF THE ROADWAY. TOYOTA CHARGES +/- $600.00 FOR THE PART ALONE. THERE IS A BLOG WITH TOYOTA OWNERS THAT DEMONSTRATES THIS PROBLEM IS VERY COMMON AND IS DEFINITELY A SAFETY ISSUE. THE VISOR DROPS EVERY TIME THE CAR IS IN USE, ESPECIALLY IN WARM WEATHER. *TR

Mileage: 80,000

THE DRIVER SIDE VISOR CONSTANTLY FOLDS DOWN BLOCKING MY VISION WHEN I AM DRIVING. VISOR IN LOOSE. THIS HAPPENS ALL THE TIME. AVOIDED A FEW ACCIDENTS ALREADY. *TR

2002 HIGHLANDER VISOR DOES NOT STAY IN POSITION, TENDS TO FALL DOWN WHEN IT SHOULD BE UP. *TR

Mileage: 61,254

02 TOYOTA HIGHLANDER DRIVERS SIDE SUN VISOR DROPS DOWN WHILE DRIVING $650 FOR A TOYOTA REPLACEMENT OR $450 AT THE AUTO WRECKERS , MANY PEOPLE HAVE THE SAME COMPLAINT. *TR

Mileage: 85,000

DRIVERSIDE VISOR FLOPS DOWN. I WAS TOLD BY THE WATERTOWN AND LEXINGTON TOYOTA SERVICE DEPTS THAT THIS WAS A UNIQUE PROBLEM TO MY CAR. NOW I HEAR THAT OTHER TOYOTA HIGHLANDER 2002 OWNERS ARE HAVING THE SAME PROBLEM. I FOUND THE FLOPPING SO DISTRACTING THAT I TOOK THE SUNVISOR OFF. *TR

Mileage: 15,000

2002 TOYOTA HIGHLANDER. DRIVER'S SIDE SUN VISOR DOES NOT STAY UP OR DOWN. WHILE TRYING TO MAKE IT WORK PROPERLY I AM DISTRACTED FROM MY PRIMARY DUTY OF DRIVING THE VEHICLE. TOYOTA DOES NOT RECOGNIZE THIS A SAFETY OR RECALL ISSUE. COST TO REPLACE $1000.00. IF YOU CHECK THE INTERNET THIS IS NOT AN ISOLATED PROBLEM AND HAS BEEN IGNORED BY TOYOTA FOR MANY YEARS. *TR

Mileage: 65,000

THE SUN VISOR ON MY TOYOTA HIGHLANDER 2002 DOESN'T REMAIN IN PLACE. IT STARTED LAST YEAR AND NO MATTER WHAT I DO IT KEEP ON FALLING. I BELIEVE THIS IS A DESIGN PROBLEM AND A SAFETY HAZARD THAT NEEDED TO BE ADDRESSED OR FIXED BY TOYOTA CORPORATION. *TR

Mileage: 55,000

BOTH SUN VISORS ON MY 2002 TOYOTA HIGHLANDER LIMITED FALL DOWN BY THEMSELVES. BOTH HAVE THE LIGHTED MIRROR AND THE RIVER SIDE INCLUDES THE HOMELINK CONTROL. THERE ARE NO OTHER ITEMS ATTACHED TO THE VISORS. IT HAPPENS ALL THE TIME, WHETHER OR NOT I HIT A BUMP IN THE ROAD. I'VE ADDED VELCRO TAPE TO THE VISORS, BUT THE WEIGHT OF THEM IS TOO MUCH FOR THE TAPE TO STICK TO THE CEILING, SO AFTER A WHILE, THE VISORS FALL DOWN AGAIN. *TR

Mileage: 70,000

SUNVISOR ON DRIVERS SIDE DOES NOT STAY UP. *TR

Mileage: 80,000

SUN VISOR DROPS UNEXPECTEDLY ON 2002 TOYOTA HIGHLANDER. *TR

Mileage: 100,000

SUNVISOR ON 2002 TOYOTA HIGHLANDER CONSTANTLY FALLS DOWN INTO DRIVER'S FIELD OF VISION. VISOR WAS REPLACED ONE TIME UNDER WARRANTY BUT PROBLEM HAS RETURNED. COST TO REPAIR PER TOYOTA DEALER IS $650 FOR PARTS PLUS LABOR - THE VISOR CONTAINS A LIGHTED VANITY MIRROR AND A HOMELINK REMOTE CONTROL SO IT IS AN EXPENSIVE PART TO REPAIR. THE VISOR CANNOT BE USED IN A 'PARTIALLY LOWERED' POSITION TO BLOCK SUN OR REFLECTIONS AS IT CONSTANTLY FALLS INTO THE 'FULLY LOWERED' POSITION WHICH OBSTRUCTS THE DRIVER'S FIELD OF VIEW. THE ONLY WAY TO KEEP THE VISOR FROM SAGGING INTO THE DRIVER'S FIELD OF VIEW IS TO USE TAPE OR VELCRO TO ATTACH IT TO THE CEILING. THIS PREVENTS THE VISOR FROM BEING USED IN THE INTENDED MANNER TO BLOCK SUN OR REFLECTIONS. THIS IS A SAFETY HAZARD BECAUSE THE DRIVER CAN'T PREVENT SUNLIGHT AND GLARE FROM DIMINISHING VISIBILITY. THIS INCREASES THE CHANCE FOR ACCIDENTS OR HITTING OBJECTS OR PEDESTRIANS IN THE ROAD. *TR

Mileage: 38,000

DRIVER'S SIDE VISOR FAILS TO STAY UP. VISOR SEEMS TO BE TOO HEAVY TO SUPPORT ITSELF. VISOR FALLS DOWN DUE TO ROAD VIBRATIONS AND BLOCKS EYE SIGHT FOR TALLER DRIVERS. TRIED SIMPLE FIXES USING VELCRO AND SUPER GLUE - BUT ALL FAILED WHEN SUMMER INTERIOR TEMPERATURES CAUSED THE GLUE / ADHESIVE TO FAIL AND PROBLEM CONTINUES. COMPLETE REPLACEMENT SEEMS TO BE ONLY SOLUTION. *TR

Mileage: 85,000

I SEEM TO BE ONE OF MANY THAT IS HAVING AN ISSUE WITH THE SUN VISOR ON A 2002 TOYOTA HIGHLANDER. THE DRIVER SIDE SUN VISOR WILL NO LONGER STAY IN PLACE PROPERLY. THIS RESULTS IN IT FALLING DOWN AND BLOCKING THE VISION OF THE DRIVER. A RECALL IS NEEDED IN ORDER TO PREVENT THE POTENTIAL DANGER. *TR

Mileage: 41,000

2002 TOYOTA HIGHLANDER SUN VISOR KEEPS FALLING DOWN ON ITS OWN. NOTICED THAT THIS IS A COMMON COMPLAINT ON THE INTERNET. THIS IS A SAFETY HAZARD AND THE VISOR SHOULD BE RECALLED. *TR

FALLING VISOR ON TOYOTA HIGHLANDERS ARE CREATING DRIVER VISIBILITY ISSUES. A MAJOR CONCERN FOR SAFETY. SENT IN ATTACHMENT THAT LISTED OTHER DRIVER COMPLAINT ON THE SAME ISSUE TO DOT QUESTION 090817-000072. *TR

1. REGULAR DRIVING CAUSES THE ISSUE WHICH SEEMS TO BE DUE TO POOR PRODUCT DESIGN. 2. THE DRIVER SIDE SUN VISOR DOES NOT STAY IN THE UPRIGHT POSITION EVER, AND CONTINUOUSLY BLOCKS MY CLEAR VIEW OF THE ROAD. 3. THE TOYOTA DEALER WAS INFORMED AND THEY DID NOTHING TO FIX THEIR INFERIOR PRODUCT. I HAVE TO PURCHASE A REPLACEMENT SUN VISOR. *TR

Mileage: 30,000

2002 TOYOTA HIGHLANDER HAS ISSUE WITH DRIVER'S SIDE SUNVISOR THAT CONSTANTLY FALLS OBSTRUCTING VISION. *TR

1. PLASTIC TENSION COIL HOLDING UP VISOR FAILED ALL OF THE SUDDEN. 2. PLASTIC TENSION COIL HOLDING UP VISOR FAILED CAUSING THE VISOR TO FALL DOWN OBSTRUCTING MY VISION WHILE DRIVING. THIS OCCURS ANYTIME I HIT A BUMP IN THE ROAD WHILE DRIVING. 3. I WENT TO TOYOTA TO HAVE IT FIXED AND THEY TOLD ME IT WOULD COST A SIGNIFICANT AMOUNT OF MONEY SINCE THERE HADN'T BEEN ANY RECALL NOTICES INVOLVING THE DESCRIBED FAILURE. *TR

Mileage: 95,000

I HAVE A 2002 TOYOTA HIGHLANDER AND THE DRIVER'S SIDE VISOR WILL NOT STAY UP. THE VISOR CONSTANTLY FALLS IN MY LINE OF VISION. I'VE HAD THE PROBLEM OVER TWO YEARS. *TR

TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. SINCE FEBRUARY OF 2007, THE SUN VISOR IN THE VEHICLE DOES NOT ATTACH TIGHTLY AND COMES DOWN WHILE DRIVING 35 MPH AND ABOVE. THE VEHICLE HAS NOT BEEN INSPECTED, BUT THE REPAIR WOULD COST OVER $300. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE AND THE DEFECT SHOULD BE REPAIRED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 95,000. UPDATED 07/01/09 *BF UPDATED 07/06/09. *JB

Mileage: 95,000

2002 TOYOTA HIGHLANDER DRIVERS SIDE VISOR WILL NOT STAY UP. MANY COMPLAINTS ABOUT THIS ISSUE. IF YOU HIT THE EVEN A SMALL BUMP THE VISOR FALLS DOWN WHICH IN TURN CREATES A VIEWING PROBLEM. ONE DAY THERE WILL BE AN ACCIDENT CAUSED BY THIS PROBLEM. *TR

Mileage: 57,344

2002 TOYOTA HIGHLANDER DRIVERS SIDE VISOR. WILL NOT STAY IN PLACE, NEVER REPORTED UNTIL I SAW HOW MANY PEOPLE HAVE SO HERE I GO. *TR

Mileage: 40,000

SUN VISOR PROBLEM ... MY DRIVER SIDE SUN VISOR WILL NOT STAY UP AND HAS BECOME AN HAZARD. I'VE ALSO NOTICE THE SAME THING STARTING TO HAPPEN TO MY PASSENGER SUN VISOR, A SEAT IN WHICH IS ALL MOST NEVER OCCUPIED! *TR

SUN VISOR ON DRIVER'S SIDE OF 2002 TOYOTA HIGHLANDER CAN'T BE USED TO PROTECT DRIVER FROM THE BRIGHT SUNLIGHT AS IT CANNOT BE RATCHETED UP OR ADJUSTED AND JUST HANGS LOOSELY BLOCKING DRIVER'S VIEW OF WINDOW AND REQUIRING DRIVER TO HOLD IT IN PLACE WITH ONE HAND. PROBLEM HAS EXISTED ALMOST FROM BEGINNING. OTHERS HAVE REPORTED SIMILAR PROBLEMS ESPECIALLY WITH THAT MODEL YEAR. *TR

2002 TOYOTA HIGHLANDER LIMITED - THE DRIVER AND PASSENGER SIDE SUN VISORS WILL NOT STAY IN UPRIGHT POSITION. VERY DANGEROUS WHEN DRIVING. TOYOTA OFFERS NO SOLUTIONS BUT PURCHASING ANOTHER $600 VISOR. LOOKING ONLINE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM. AT WHAT POINT DOES A MANUFACTURE BECOME RESPONSIBLE FOR WHAT IS OBVIOUSLY A DESIGN DEFECT AND SAFETY ISSUE. *TR

2002 TOYOTA HIGHLAND FLIP VISOR KEEPS ON FALLING DOWN. AFTER RESEARCH FROM THE NET, APPARENTLY, THERE ARE MANY OTHERS THAT EXPERIENCE THIS ISSUES. THIS IS VERY DANGEROUS. IT WILL COSTS $700.00 TO REPLACE IT. I REALLY THINK THIS IS A DEFECT. *TR

Mileage: 85,000

FAILURE OF 55904-48210 HVAC CONTROLLER ON A 2002 TOYOTA HIGHLANDER. THE FAILURE OF THIS PART CAUSE THE HEATING AND COOLING CONTROL DIAL TO BECOME INOPERATIVE. THE VEHICLE COULD ONLY BLOW COLD AIR CAUSING MY WINDSHIELD TO FOG OVER. THIS RESULTED IN MY BEING UNABLE SAFELY OPERATE THE VEHICLE. *TR

Mileage: 90,000

THE INTERIOR HEATING/AC SYSTEM AND FAN REPEATEDLY FAILS TO OPERATE PROPERLY. IN THE SPRING SUMMER WHEN THE AC WOULD FAIL TO BLOW COLD AND BLOW HEAT THAT WASN'T SO BAD. I GOT THE CONTROL KNOB FIXED AND ALL SEEMED TO WORK FINE. HOWEVER THE KNOB HAS FAILED AGAIN AND WHEN I NEEDED THE HEAT/DEFROST FAN TO WORK AT NIGHT THE FROST GOT WORSE BECAUSE THE KNOB FAILED AND THE HEATER/FAN WOULD ONLY BLOW COLD AIR. DEPENDING ON THE SEASON AND THE POSITION OF THE KNOB WHEN IT FAILS THIS SHOULD BE CONSTRUED AS A SAFETY ISSUE WHEN IT AFFECTS THE VISUAL CLARITY OF THE WINDSHIELD . *TR

Mileage: 89,374

2002 TOYOTA HIGHLANDER DRIVER SIDE SUN VISOR FALLS DOWN WHILE DRIVING CAUSING A POSSIBLE HAZARD. *TR

2002 TOYOTA HIGHLANDER - BOTH DRIVER AND PASSENGER SUNVISORS DO NOT STAY UP. WHEN PLACED IN THE UPRIGHT POSITION, THE SUNVISORS RELEASE OVER ANY SMALL BUMP IN THE ROAD. *TR

Mileage: 70,000

TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 45 MPH OR LESS, THE SUN VISOR WOULD AUTOMATICALLY RELEASE AT ANY GIVEN TIME. THE FAILURE MADE VISIBILITY DIFFICULT AND OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT THE SUN VISOR NEEDED TO BE REPLACED AT THE COST OF $700. THE CONTACT DETACHED THE SUN VISOR FROM THE VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 42,000. UPDATED 09/10/08 *BF UPDATED 09/11/08.*JB

Mileage: 42,000

2002 TOYOTA HIGHLANDER. SUN VISOR WITH HOMELINK KEEPS FALLING DOWN WITH HITTING MINOR BUMPS. SAFETY HAZARD, AS VISION IS BLOCKED AND CAN LEAD TO ACCIDENTS. *TR

Mileage: 62,959

2002 TOYOTA HIGHLANDER DRIVER SIDE SUN VISOR WILL RANDOMLY FALL DOWN, COMPLETELY BLOCKING THE VIEW OF THE ROAD AHEAD. ON A BUSY HIGHWAY, IF THIS FALLS AT THE WRONG MOMENT, IT CAN RESULT IN A SEVERE MULTI-CAR ACCIDENT. *TR

Mileage: 1,000

THE DRIVER SIDE SUN VISOR (W/ LIGHTED MIRROR AND HOMELINK) ON MY 2002 TOYOTA HIGHLANDER WILL NOT STAY UP AND DROPS DOWN WHEN DRIVING WHICH IS A SERIOUS HAZARD. I UNDERSTAND THAT THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE AND THE COST FOR ONLY THE REPLACEMENT PART IS OVER $700.00. IT IS OBVIOUSLY A DESIGN ISSUE AND SERIOUS HAZARD THAT TOYOTA WILL NOT ADDRESS. *TR

Mileage: 65,000

I HAVE A 2002 TOYOTA HIGHLANDER. THE SUN VISORS ON THE DRIVER AND PASSENGER SIDES NO LONGER STAY UP. THIS STARTED NINE MONTHS AGO. IF THE SUN VISOR DOES STAY UP, IT DROPS DOWN WHEN THE VEHICLE HITS A MILD BUMP. *TR

Mileage: 15,000

2002 TOYOTA HIGHLANDER DRIVERS SIDE SUN VISOR FELL DOWN WHEN HITTING A SMALL POTHOLE, OBSCURING DRIVER VISION...NARROWLY AVERTING A COLLISION WITH ONCOMING VEHICLE BEFORE I COULD GET IT PUSHED BACK UP INTO PLACE, WHEREUPON IT FELL AGAIN AND I HAD TO SWING IT OUT OF THE WAY TO DRIVE HOME...NO FRICTION TO HOLD IT UP OUT OF THE WAY....CALLED DEALERSHIP...SORRY...600 DOLLAR REPLACEMENT W/ HOMELINK..NO OTHER FIX AVAILABLE...DEFINITE DESIGN, ABSOLUTE SAFETY FLAW...WENT ONLINE TO RESEARCH AND NOTED THOUSANDS OF RESPONSES TO THIS EXACT PROBLEM FOR 2002 VEHICLE. I TRULY BELIEVE A RECALL IS WARRANTED. *TR

Mileage: 50,000

AC/HEAT TEMPERATURE CONTROL SWITCH MALFUNCTION. THIS IS A PROBLEM THAT TOYOTA IS AWARE OF AND CHOOSES TO DISREGARD, SINCE IT TENDS TO FAIL AFTER THE WARRANTY ON THE NEW PART AND REPLACEMENT PARTS EXPIRES BEFORE THE PROBLEM. A SMALL, SOLDERED WIRE WHICH CONNECTS THE SWITCH TO A CIRCUIT BOARD IN THE DASH FAILS. SHOULD BE AN EASY FIX, BUT TOYOTA DEALERS WILL ONLY REPLACE THE ENTIRE PANEL FOR $800 - 1200. THIS HAS HAPPENED TWICE TO ME ON THIS SAME VEHICLE. FIRST TIME I PAID $800, THE SECOND TIME I GOT A LOCAL GUY TO SOLDER THE WIRE ON THE OLD PART AND REPLACED MYSELF. TOTAL COST ABOUT $10. SHAME ON TOYOTA. *TR

Mileage: 120,000

THE TEMPERATURE CONTROL KNOW IN OUR 2002 TOYOTA HIGHLANDER IS NOT WORKING CORRECTLY. THE VENTS BLOW COLD AIR WHEN THE DIAL IS SET TO THE HOTTEST SETTING. IT IS VERY HARD TO KEEP THE ICE FROM FORMING ON OUR WINDOWS WHEN WE DON'T HAVE HOT AIR BLOWING. THE ICE STORMS IN MISSOURI OCCUR FAIRLY FREQUENTLY AND HOT AIR BLOWING IN THE DEFROST POSITION USUALLY KEEPS THE WINDSHIELD WARM ENOUGH TO KEEP IT CLEAR. HOWEVER, WITHOUT THE HOT AIR, THE WINDSHIELD ICES UP IMMEDIATELY AND MAKES DRIVING VERY DANGEROUS. THERE ARE MANY PEOPLE HAVING THIS PROBLEM. THIS IS ONE OF THE SITES THAT DESCRIBES THE ISSUE AND ALL THE PEOPLE WITH THE SAME PROBLEM HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/32217-HEATER-QUIT-SORT-OF/ *TR

Mileage: 89,000

WHILE DRIVING THE DRIVER SIDE SUN VISOR FALLS DOWN AFTER HITTING MILD BUMP IN ROAD. *TR

Mileage: 29,900

DRIVER'S SIDE SUN VISOR WILL NOT STAY UP. I HAD TO TIE THE THING INTO PLACE IN ORDER TO SEE OUT THE WINDSHIELD AND NOW CANNOT USE IT WHEN THE SUN IS AT A BOTHERSOME ANGLE. VERY ANNOYING THAT A PART LIKE THIS SHOULD FAIL. *TR

THE SUN VISOR ON THE DRIVER SIDE OF OUR 2002 TOYOTA HIGHLANDER FALLS DOWN WHEN YOU ARE DRIVING ALONG. IT IS EXTREMELY DANGEROUS SINCE YOU NEVER KNOW WHEN THE VISOR WILL DROP DOWN AND OBSTRUCT YOUR VIEW. THERE HAVE BEEN A FEW OCCASIONS WHEN I HAVE BEEN DRIVING ALONG AND REACH TO PUT THE TURN SIGNAL ON. AT THAT MOMENT THE VISOR DROPS DOWN AND BEFORE I CAN RECOVER I AM CLOSE TO HITTING A CAR FROM THE REAR. I HAVE TRIED SIMPLE SOLUTIONS BUT THE DEALER INDICATES THAT NOTHING IS WRONG AND IT WILL COST OVER $700 TO FIX. *TR

Mileage: 45,000

THE SUN VISOR ON THE DRIVER SIDE OF OUR 2002 TOYOTA HIGHLANDER FALLS DOWN WHEN YOU ARE DRIVING ALONG. IT IS EXTREMELY DANGEROUS SINCE YOU NEVER KNOW WHEN THE VISOR WILL DROP DOWN AND OBSTRUCT YOUR VIEW. THERE HAVE BEEN A FEW OCCASIONS WHEN I HAVE BEEN DRIVING ALONG AND REACH TO PUT THE TURN SIGNAL ON. AT THAT MOMENT THE VISOR DROPS DOWN AND BEFORE I CAN RECOVER I AM CLOSE TO HITTING A CAR FROM THE REAR. I HAVE TRIED SIMPLE SOLUTIONS BUT THE DEALER INDICATES THAT NOTHING IS WRONG AND IT WILL COST OVER $700 TO FIX. *TR

Mileage: 45,000

THE HOT/COLD KNOB IN MY 2002 TOYOTA HIGHLANDER IS NOT WORKING PROPERLY. I RESEARCHED AND CALLED TOYOTA THEY SAID THERE ARE NO RECALLS ON IT AND THEY ONLY ISSUE THEM ACCORDING TO HOW MANY PARTS ARE SOLD TO REPAIR THAT VEHICLE. I LOOKED ONLINE AND ALOT OF PEOPLE THAT OWN THE SAME YEAR AND MODEL OF MY SUV ARE COMPLAINING ABOUT THE SAME ISSUE. TOYOTA QUOTED ME $805 TO REPAIR IT WHEN I WENT IN TO THE SERVICE DEPARTMENT. HE SAID THEY HAVE HAD ALOT OF COMPLAINTS ABOUT THE SAME ISSUE AND HAD ALREADY REPAIRED A COUPLE. WHEN I WENT IN TO HAVE IT LOOKED AT I HAD HEAT, WHEN I CAME OUT I DIDN'T. THEY TOLD ME I HAD TO FIX IT AND THERE WAS NOTHING ELSE I COULD DO. I CALLED THE MANAGER OF THIS PARTICULAR DEALERSHIP AND HE TOLD ME TO BRING MY CAR BACK IN AND THEY COULD SET IT TO HEAT. WHY DIDN'T THEY RETURN MY CAR IN THE SAME ORDER IT WAS IN WHEN I BROUGHT IT TO THEM IN THE FIRST PLACE. *TR

Mileage: 70,000

I SEEM TO BE ONE OF MANY THAT IS HAVING AN ISSUE WITH THE SUN VISOR ON A 2002 TOYOTA HIGHLANDER. THE DRIVER SIDE SUN VISOR WILL NO LONGER STAY IN PLACE PROPERLY. THIS RESULTS IN IT FALLING DOWN AND BLOCKING THE VISION OF THE DRIVER. SO FAR THIS HAS NOT CAUSED A SAFETY ISSUE BUT THE POTENTIAL IS DEFINITELY THERE. *TR

Mileage: 45,000

TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHILE DRIVING 30 MPH OR GREATER, THE SUN VISOR DROPPED TO A VERTICAL POSITION WHEN THE VEHICLE VIBRATED. THE FAILURE OCCURRED WITHOUT WARNING AND MADE IT DIFFICULT FOR THE CONTACT TO SEE THE ROAD. THE DEALER STATED THAT THE SUN VISOR CLIPS WERE DEFECTIVE. AS OF SEPTEMBER 4, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 30,000 AND CURRENT MILEAGE WAS 40,000. THE CONSUMER STATED THE SUN VISOR COULD DROP ON ANY VEHICLE MOVEMENT SUCH AS BUMPS IN THE ROAD, OR APPLYING THE BRAKES. THE SUN VISOR IN THE VERTICAL POSITION BLOCKS THE DRIVERS VIEW OF THE ROAD. UPDATED 09/18/07. *JB

Mileage: 30,000

SUN VISOR ON MY DRIVER SIDE OF MY 2002 TOYOTA HIGHLANDER WILL STAY IN THE UP POSITION (AGAINST THE CEILING). ANY SLIGHT BUMP IN THE ROAD CAUSES IT FALL AND BLOCK MY VISION. IT'S QUITE A HAZARD! *JB

DRIVER'S SIDE SUN VISOR ON THE 2002 TOYOTA HIGHLANDER WILL NOT STAY UP. IT FALLS DOWN ON A REGULAR BASIS ,AND SOMETIME FALLS DOWN WHILE DRIVING, MOMENTARILY, OBSTRUCTING MY VIEW OF THE ROAD AHEAD. DEALERSHIPS QUOTED ME A COST UPWARDS OF $600, PARTS ONLY, TO REPLACE IT, AND I DIDN'T AND HAVE NEVER USED THE HOMELINK FEATURE, WHICH APPARENTLY WAS LARGELY RESPONSIBLE FOR THE RELATIVELY HIGH COST OF REPAIR.*AK

DRIVERS SIDE SUN VISOR FALL DOWN INTO DRIVERS VIEW WITHOUT WARNING, BLOCKING THE DRIVERS VIEW AND CREATING A SERIOUS SAFETY ISSUE. THE DRIVERS VISOR WILL NOT STAY IN PLACE ON MY 2002 TOYOTA HIGHLANDER. THERE IS NO VISIBLE DEFECT WITH THE VISOR AND NO DAMAGE TO THE VEHICLE THAT CAUSED THIS PROBLEM TO START. JUDGING FROM THE WEB SITE "HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM/" THERE ARE A LOT OF PEOPLE WITH THIS PROBLEM. COST TO REPLACE THE VISOR WITH HOME LINK GARAGE DOOR OPENER IN IT COSTS OVER $600, CAUSING MANY PEOPLE TO TRY MANY DIFFERENT POOR METHODS OF FIXING THIS SAFETY PROBLEM. *JB

Mileage: 54,000

DRIVER'S SIDE SUN VISOR HAS BEEN FALLING SLIGHTLY FROM IT'S RESTING POSITION ON THE HEADLINER. ON 4-20-07 THE VISOR FELL SUDDENLY ALL THE WAY DOWNWARD AND FULLY BLOCKED MY VIEW OF THE ROAD MOMENTARILY. I IMMEDIATELY WENT TO MY LOCAL TOYOTA DEALER FOR ADVISE ON THIS PROBLEM. HE THOUGHT THERE HAD BEEN A TSB ON THE VISOR BUT INDICATED THAT IT WAS THE LEXUS VERSION THAT HAD THE BULLETIN. I DO NOT KNOW THIS TO BE A FACT. THE NEW VISOR IN MY CASE IS COST PROHIBITIVE AT OVER 600.00. I AM NOT A SAFETY EXPERT BUT THIS SEEMS TO BE A SLAM DUNK SAFETY ISSUE AND NOT A "I WANT MY VISOR REPLACED FOR FREE" ISSUE. CLEARLY A DEFECT INVOLVING PUBLIC SAFETY. I SUSPECT SOME ACCIDENTS WOULD GET MORE ATTENTION-BUT WHY WAIT FOR ONE WHEN THIS PROBLEM IS SO WELL DOCUMENTED? *JB

Mileage: 57,400

SUN VISOR, WHEN FLIPPED FORWARD AS FAR AS IT COULD GO, WOULD IMMEDIATELY DROP DOWN TO A VERTICAL POSITION, THUS BLOCKING MY VIEW. I HAD TO BEND DOWN TO PEEK BELOW THE SUN VISOR. *JB

BOTH DRIVER AND PASSENGER FRONT SUN VISORS BECOME UNABLE TO STAY IN A FIXED VERTICAL POSITION. BOTH HAVE STARTED TO FALL DOWN, WHICH BLOCKS THE DRIVER'S VIEW. THIS IS A VERY SEVERE HAZARD AND COULD CAUSE A WRECK. *NM

Mileage: 45,000

2002 HIGHLANDER DRIVER SIDE SUN VISOR FALLS DOWN UNEXPECTEDLY WHILE DRIVING AND AT TIMES WILL NOT REMAIN IN THE UP POSITION, THUS HINDERING VIEW AT TIMES. *JB

THE SUN VISOR ON MY 2002 TOYOTA HIGHLANDER KEEPS FALLING DOWN INTO MY SIGHT OF VISION. I BELIEVE TOYOTA AND YOUR OFFICE SHOULD INVESTIGATE THIS INCIDENT. IT IS BECOMING A SAFETY HAZARD AND IT IS VERY WIDE SPREAD ON MANY OF TOYOTA VEHICLES. YOU ONLY HAVE TO SEARCH THE INTERNET TO SEE HOW MANY OTHER COMPLAINTS THEY ARE . *JB

Mileage: 61,230

FAILURE OF DRIVERS SIDE AND PASSENGER SIDE SUN VISORS TO STAY IN THEIR NON- USE POSITION. BOTH VISORS FALL WITHOUT ASSISTANCE AND BLOCK VISION CAUSING A SAFETY ISSUE. *NM

Mileage: 53,000

2002 TOYOTA HIGHLANDER DRIVER SIDE SUN VISOR CONTINUALLY FALLS DOWN WHILE DRIVING. SERIOUS SAFETY ISSUE BECAUSE WHEN IT HAPPENS IT BLOCKS THE DRIVERS VIEW UNEXPECTEDLY. *JB

Mileage: 45,000

BOTH DRIVER SIDE AND PASSENGER SIDE SUN VISORS FALL DOWN IN YOUR FACE WHILE DRIVING. OBSCURES VIEW AND THERE COULD BE AN ACCIDENT. DEALER WANTS $667.00 TO REPLACE. TOYOTA CORPORATION SHOULD PAY FOR IT. *NM

Mileage: 40,000

SUN VISOR ON BOTH DRIVER AND PASSENGER SIDES ARE DEFECTIVE. THEY KEEP FALLING DOWN AND NOTHING I'VE TRIED WILL KEEP THEM IN PLACE. THIS IS A MAJOR HAZARD AS IT COULD REALLY HURT SOMEBODY IN AN ACCIDENT. THIS SEEMS TO BE A VERY COMMON PROBLEM. SEE FOLLOWING LINKS: HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM/ HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM-2/ TOYOTA CHARGES OVER $600 FOR THE DRIVER'S SIDE, WHICH WE CANNOT AFFORD. *NM

Mileage: 40,000

SAFETY PROBLEM/ACCIDENT POTENTIAL: DRIVERS SIDE SUN VISOR PROBLEM. VISOR DOES NOT STAY IN UPRIGHT (AGAINST THE ROOF) POSITION. WHEN DRIVING, IT CAUSES A SAFETY HAZARD BY BLOCKING MY VIEW OF THE ROAD BECAUSE IT FALLS DOWN INTO THE VERTICAL POSITION. *JB

Mileage: 27,000

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE SUN VISOR ON BOTH THE DRIVER AND PASSENGER SIDE WILL NOT LOCK AND FALLS DOWN INTO THE OCCUPANT'S VIEW LIMITING VISIBILITY. THE DEALER DETERMINED THE ROD WITHIN THE VISORS WERE FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT ALERTED. UPDATED 9/13/2006 - THE MANUFACTURER HAS BEEN CONTACTED. THE MANUFACTURE ADVISED THE CONSUMER TO CONTACT THE DEALER. THE DEALER DETERMINED THAT THERE WAS NO METHOD TO REPAIR THE VISORS AND THAT THEY HAD TO BE REPLACED. *NM

Mileage: 82,000

I PURCHASED A 2001 HIGHLANDER, WHICH THE DMV CLAIMS IS 2002 (DESPITE THE FACT THAT TOYOTA SOLD IT TO ME USED AS A 2001 HIGHLANDER). ITS SUN VISOR WON'T STAY IN PLACE AND KEEPS HANGING DOWN, IMPAIRING MY VISIBILITY, MOSTLY THE TRAFFIC LIGHTS. IT IS EXTREMELY DANGEROUS. IT COSTS OVER $600 TO REPLACE THE VISOR WITHOUT WARRANTY AND IT REALLY SHOULD BE DONE FOR FREE, GIVEN HOW MANY OTHER PEOPLE I KNOW WITH THE SAME PROBLEM. *JB

TOYOTA HIGHLANDER 2002 DRIVER SIDE VISOR DOES REMAIN IN POSITION. IT FALLS TO FULL DOWNWARD POSITION, BLOCKING VIEW TO ROAD. *NM

Mileage: 48,000

BOTH SUN VISORS ON MY 2002 TOYOTA HIGHLANDER HAVE COME LOOSE DUE TO A MANUFACTURING DEFECT. THEY WILL FALL WHILE DRIVING AND OBSCURE THE DRIVER'S VISION, CREATING A SAFETY ISSUE. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. *JB

2002 TOYOTA HIGHLANDER DRIVERS SIDE SUN VISOR FALLS WITHOUT WARNING. THE VISOR FALLS DOWN WILL NOT STAY UP. WHEN THIS HAPPENS YOUR VISION IS UNEXPECTEDLY BLOCKED. I HAVE TRIED SECURING THE VISOR BUT NOTHING HELPS. *NM

Mileage: 35,000

DRIVER SIDE SUN VISOR WILL NOT STAY UP. DROPS DOWN WHILE DRIVING BLOCKING DRIVER'S VIEW OF THE RODE. PER TOYOTA DEALER, NEW SUN VISOR REQUIRED AT A COST OF $600 PLUS LABOR. *NM

Mileage: 36,250

DRIVER-SIDE SUN VISOR KEEPS FALLING STRAIGHT DOWN, AND CAUSES NEARLY NO VISIBILITY WHILE DRIVING. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS SAME PROBLEM WITH THE '02 HIGHLANDERS. THIS SHOULD BE A RECALL AS IT CAN CAUSE A SERIOUS ACCIDENT. *JB

THE DRIVER SUN VISOR IS VERY LOOSE AND OFTEN DROPS DOWN WHILE DRIVING THE VEHICLE. SOMETIMES THIS IS JUST A DISTRACTION BUT CAN EASILY CAUSE AN ACCIDENT. *JB

2002 TOYOTA HIGHLANDER - DRIVER SIDE SUN VISOR WILL NOT STAY IN THE UP POSITION AND WILL NOT STAY IN THE SUN SHADE POSITION. IT FALLS HALF WAY AND IS RIGHT IN THE LINE OF SIGHT OF THE DRIVER. THIS IS AN EXTREMELY UNSAFE CONDITION. HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/HIGHLANDER/47694-SUN-VISOR-PROBLEM-2/ TOYOTA CLAIMS THAT THIS IS A WARRANTY ISSUE. THERE ARE MANY RECORDED CASES OF THIS PROBLEM AND TOYOTA IS NOT ADMITTING THAT THERE IS A SAFETY ISSUE. *NM

DRIVERS AND PASSENGER SUN VISORS FALL DOWN OBSCURING VISION WHEN GOING OVER SLIGHTEST BUMP IN THE ROAD - THERE ARE NUMEROUS OTHER COMPLAINTS REGARDING THIS ON THE TUNDRASOLUTIONS.COM WEBSITE. *JB

I HAVE A 2002 TOYOTA HIGHLANDER THAT HAS A DRIVER SIDE VISOR THAT WILL NOT STAY UP AND A PASSENGER THAT POPS DOWN EVERY TIME I HIT A BUMP IN THE ROAD. MY DEALER WANTS TO SPLIT THE COST WHICH IS OVER $600 (HOMELINK VERSION) AND A LESS FOR THE PASSENGER SIDE. THIS PROBLEM BEGAN 18 MONTHS AGO WHEN I HAD ONLY 40,000 MILES ON THE VEHICLE - JUST OUT OF MANUFACTURES WARRANTY - THIS ALSO WAS NOT COVERED UNDER MY 100000 MILE EXTENDED WARRANTY. I SEE MANY OTHER OWNERS HAVE REPORTED THIS PROBLEM. WITHOUT THE VISOR IT IS DIFFICULT TO DRIVE INTO THE SUN AT RUSH HOUR. ALSO, WITH IT FALLING DOWN ALL THE TIME IT IS DANGEROUS TO NOT LEAVE TIED UP AND UNUSABLE. *NM

Mileage: 40,000

TOYOTA HIGHLANDER SUN VISOR DOES NOT STAY IN PLACE AND SUDDENLY DROPS DOWN; IMPAIRING DRIVER'S VISION. *NM

Mileage: 39,000

MY HIGHLANDER LIMITED 2002 HAS A DESIGN FLAW. THE SUN VISOR ON THE DRIVER'S SIDE KEEPS FALLING DOWN UNDER ROAD LOAD OBSTRUCTING FIELD OF VISION. THE SUNGLASS HOLDER DOES THE SAME THING. TOYOTA NEEDS TO MAKE A RECALL ON THESE ITEMS AND FIX THEM. *JB

SHORTLY AFTER THE EXPIRATION OF THE MANUFACTURER'S WARRANTY, MY 2002 TOYOTA HIGHLANDER BEGAN EXPERIENCING THE FOLLOWING PROBLEM. THE SUN VISORS ON BOTH THE DRIVER AND PASSENGER SIDE HAS BECOME LOOSE AND OPENS UP WHEN THE VEHICLE TRAVELS OVER EVEN THE SLIGHTEST BUMP ON THE ROAD. THE UNEXPECTED DROPPING OF THE SUN VISORS IN THE DRIVER'S FIELD OF VISION IS AT BEST DISTRACTING AND AT WORST ACCIDENT CAUSING. LOCAL TOYOTA DEALERSHIP WANTS TO CHARGE $600 TO REPLACE JUST THE DRIVER'S SIDE SUN VISOR. I BELIEVE THAT TOYOTA SHOULD RECALL MY VEHICLES AND OTHERS WITH SIMILAR PROBLEMS AND REPLACE THE DANGEROUSLY DEFECTIVE SUN VISORS FREE OF CHARGE. *JB

DRIVER SIDE VISOR WILL NOT STAY UP, KEEPS FALLING DOWN AND DISTRACTING ME. THE PROBLEM IS INSIDE THE VISOR, I RARELY USE THE VISOR, BUT IT DOES HAVE THE HOMELINK GARAGE DOOR OPENER, WHICH I USE DAILY. *NM

DRIVER SIDE SUN VISOR SWINGS DOWN FROM REST POSITION TO BLOCK VIEW. WE USE VISOR NORMALLY UNTIL IT SUDDENLY GAVE UP AND DID NOT STAY IN ANY POSITION OTHER THAN HANGING STRAIGHT DOWN. WE DO NOT HANG ANYTHING ON THE VISOR TO CAUSE A LOAD. IT JUST SIMPLY "HANG LOOSE" NOW. WHEN I (MALE 5' 11") AM DRIVING, THE VISOR WOULD RANDOMLY AND OFTEN FLIP DOWN RIGHT IN FRONT OF MY EYES BLOCKING MY VIEW. THIS WOULD BE AN EQUIVALENCE TO SOME ONE STICKING THEIR HANDS IN YOUR FACE WHILE YOU DRIVE. THIS DEFINITELY DISTRACTS ME AND CAUSES ME TO TAKE MY EYES OFF THE ROAD. I AM AFRAID THAT THIS WILL EVENTUALLY CAUSE AN ACCIDENT AT ANY SPEED. SINCE WE DRIVE LONG DISTANCE WITH THIS CAR, OUR WARRANTY WAS OVER QUICK AND WAS NOT COVERED. I AM CURRENTLY HOLDING IT UP WITH VELCRO JUST SO IT WOULD STAY OUT OF THE WAY. IF IT WASN'T FOR THE HOMELINK SYSTEM ON IT, I WOULD HAVE REMOVED IT ALREADY. THE VISOR IS USELESS TO ME SINCE I CAN NOT TILT IT TO BLOCK THE SUN. IT CAN ONLY HANG AND THAT IT TOO LOW FOR ME TO DRIVE SAFELY. I DO NOT FEEL SAFE DRIVING MY LITTLE KIDS IN THIS CAR AND HAVE BOUGHT MINI VAN TO DO SO. THIS IS A SERIOUS SAFETY ISSUE THAT NHTSA AND TOYOTA SHOULD LOOK INTO CORRECTING. I KNOW THERE ARE MANY OTHERS WITH THE SAME EXACT ISSUE, BUT THEY DO NOT KNOW TO VOICE THEIR CONCERNS HERE. PLEASE RESEARCH THIS DEFECT AND HAVE IT CORRECTED BEFORE SOME ONE GET HURT OR KILLED. THANK YOU. *JB

Mileage: 38,000

TOYOTA 2002 HIGHLANDER DRIVER SIDE SUN VISOR KEEPS FALLING DOWN AND ALMOST CAUSED AN ACCIDENT WHILE I WAS DRIVING THE CAR. *JB

DRIVER'S SIDE SUN VISOR WILL NOT STAY IN POSITION. IT WILL ONLY HANG STRAIGHT DOWN, BLOCKING THE VIEW OF THE DRIVER. VISOR HAS NOT BEEN USED IN ANY UNUSUAL MANNER - THE TENSION IN THE VISOR IS SIMPLY GONE. *JB

Mileage: 75,000

WITHIN A MONTH, BOTH SUN VISORS STARTED FALLING/ROTATING ON THEIR OWN. WHILE DRIVING, THIS CAN BLOCK YOUR VISION AND NOT ALLOW A 'FULL' VIEW OF WHAT'S AHEAD OF YOU. THE DEALERSHIP I CALLED JUST PUT ME THROUGH TO THE 'PARTS' DEPT. AN EMAIL FROM TOYOTA SAID IT WAS MY PROBLEM. THE SUN VISORS HAVE SEEN NOTHING BUT "NORMAL" USE. *NM

Mileage: 58,000

PLEASE INCLUDE AND CONSIDER THIS COMPLAINT IN YOUR UPCOMING MEETING.RE: DESIGN DEFECT  HEATED AIR FROM VENTING SYSTEM TOYOTA HIGHLANDER I AM AN OWNER OF THE 2002 MODEL. THE AIR FROM THE AIR VENTING SYSTEM IS ALWAYS HEATED. RECENTLY, THE LOCAL DEALER CONFIRMED MY FINDINGS. THE AIR EXITING FROM THE VENTING SYSTEM IS UNNECESSARILY HEATED FOR AN ADDED 6 TO 9 DEGREES. THE CABIN IS 6- 9 DEGREES HOTTER THAN THE OUTSIDE. THIS IS A DESIGN DEFECT. THEIR EXPLANATION IS THAT THE AIR VENT DUCT PULLS AIR THROUGH NEXT TO THE ENGINE. AND IN THE PROCESS HEATED THE VENTED AIR.I WAS TOLD TO USE THE AIR CONDITIONING SYSTEM TO SOLVE THIS PROBLEM.HOWEVER, I AM PUZZLED BY THIS DESIGN DEFICIENCY. DUE TO THIS DESIGN DEFECT, I AM WASTING AC AND FUEL EFFICIENCY. PLEASE HELP ME LOOK INTO THIS PROBLEM. F. FUNG SAN FRANCISCO, CALIFORNIA. *AK

Mileage: 10

APPROXIMATELY SIX MONTHS AGO I HAD A PROBLEM WITH MY SUN VISOR RANDOMLY FLOPPING DOWN AS I WAS DRIVING, AND IT WOULD NOT STAY IN POSITION WHEN I TRIED TO USE THE VISOR TO BLOCK THE SUN. THE DEALER DID REPLACE THE VISOR UNDER WARRANTY, BUT ADVISED ME THAT THE PART COST OVER $500 DUE TO THE "HOME LINK" SYSTEM IN THE VISOR. THE VISOR IS ONCE AGAIN STARTING TO BECOME LOOSE, AND WILL NOT STAY IN POSITION UP AGAINST THE WINDSHIELD. THIS IS VERY INCONVENIENT BECAUSE I HAVE TO DUCK DOWN TO SEE UNDER THE VISOR AT TRAFFIC SIGNALS TO SEE WHEN THE LIGHT CHANGES. I AM ALSO CONCERNED THAT IT WILL SOON START RANDOMLY FLOPPING DOWN AS I'M DRIVING AGAIN. ONE WEEK AGO, THE DEALER AGREED THAT THERE WAS A PROBLEM WITH MY VISOR AND THIS TIME TOLD ME THAT THERE WAS A DEFECTIVE PART IN THE VISOR, WHICH THEY REPLACED. AFTER THE REPAIR, THE VISOR STAYED IN POSITION FOR ONLY ONE DAY. WHEN I RETURNED TO THE DEALERSHIP, THE ADVISOR TOLD ME THAT THERE WAS A DEFECT WITH THE VISOR ON HIGHLANDERS, AND THAT TOYOTA HAD CORRECTED THE PROBLEM WITH THE NEW MODELS BY INSTALLING THE HOME LINK SYSTEM ELSEWHERE IN THE VEHICLE. THE SERVICE MANAGER, HOWEVER, INSISTED THAT THERE WAS NO PROBLEM WITH THE VISOR, AND THAT WAS THE WAY IT WAS SUPPOSED TO BE. AFTER A GREAT DEAL OF DISCUSSION, THE SERVICE MANAGER FINALLY AGREED TO ORDER A NEW VISOR FOR MY VERHICLE. MY CONCERN IS THAT THIS WILL BE AN ONGOING BATTLE WITH THE DEALERSHIP IF THE PROBLEM PERSISTS SINCE MY VEHICLE IS NOW OUT OF WARRANTY AND THE PART IS EXPENSIVE. *AK

WHEN DRIVING HIGHLANDER AT SPEED OF 25 PHR OR MORE WITH REAR WINDOWS DOWN AND FRONT WINDOWS UP, AIR ENTERING CABIN SPACE CAUSES HIGH VIBRATIONS THAT MAKE HEARING IMPARED. AND EAR DRUMS UNCOMFORTABLE FOR ALL PASSENGERS. THE FIRST TIME THIS OCCURRED , I WAS DRIVING WITH MY INFANT SON. I WAS NOT EXPECTING TO EXPERINCE WHAT CAME NEXT ONCE I PARTIALLY LOWERED THE REAR WINDOWS. I WAS WORRIED, I MIGHT HAVE DAMAGED MY INFANTS SONS EAR DRUMS.*AK

Mileage: 2,000

DRIVER SIDE VISOR WILL NOT STAY IN ANY TILTED POSITION AFTER IT HAS BEEN PULLED DOWN FROM ITS RESTING "OUR OF THE WAY" POSITION IN THE ROOF BRACKET. BECAUSE OF THE FAILURE OF THE VISOR TO STAY IN POSITION IT IS NO LONGER SAFE TO OPERATE THE VEHICLE WHILE USING THE VISOR AS IT OBSTRUCTS THE DRIVER'S VIEW OF THE ROAD. THIS CONDITION ADDITIONALLY MAKES THE VEHICLE UNSAFE TO OPERATE WHILE DRIVING IN THE DIRECTION OF THE SUN AS THERE IS NO MEANS BY WHICH TO BLOCK THE INCOMING GLARE FROM THE DRIVER'S EYES WHILE THE VISOR IS IN ITS "OUT OF THE WAY" POSITION IN THE ROOF BRACET. THE DEALER HAS BEEN MADE AWARE OF THE DEFECT. THE REPLACEMENT COST OF THE VISOR IS $580.00. I CONSIDER THIS TO BE A MANUFACTURER DESIGN DEFECT OF A SMALL INEXPENSIVE PART CONTAINED WITHIN A VERY EXPENSIVE VISOR.*AK

THE WINDSHIELD WIPERS BECAME STUCK AND CAUSED POOR VISIBILITY. THE DRIVER HAD TO GET OUT OF THE VEHICLE AND MOVE THE ARMS BUT THEY STILL DIDN'T WORK. THE DEALER HAD BEEN CONTACTED FOR REPAIR. *NLM PH

Mileage: 1,500

CONSUMER STATES THAT WHEN REAR WINDOWS ARE DOWN, THE VEHICLE EXPERIENCES VERY BAD TURBULENCE THAT IS "DEAFENING". THIS OCCURS AT ANY SPEED. TS

Mileage: 200

CONSUMER STATES THAT THERE IS A LOUD NOISE THAT COMES INTO THE VEHICLE ONCE THE CONSUMER OPENS ANY OF THE REAR WINDOWS WITH OUT OPENING THE FRONT WINDOWS. THE NOISE IS SO LOUD THAT IT HURTS THE CONSUMER'S EARS. CONTACTED DEALER. MR

WHEN BOTH REAR SIDE WINDOWS ARE ROLLED DOWN, SOUND IS DEAFENING. DEALER WAS AWARE OF THE PROBLEM, THERE WAS NOTHING HE COULD DO.*AK CONSUMER WAS TOLD IT WAS A DESIGN FLAW AND THAT IT COULD NOT BE CORRECTED. TO CONTROL THE NOISE CONSUMER HAS TO OPEN THE MOON ROOF OR THE FRONT WINDOWS. *JG

THIS IS A 4-DOOR MODEL. WHEN FRONT WINDOWS ARE CLOSED AND REAR DOOR WINDOWS ARE LOWERED IT SOUNDS LIKE AN AIRPLANE FLEW OVER THE BACK SEAT; NOISE CREATED IS HORRENDOUS. YOU CANNOT CONTINUE DRIVING WITH THE NOISE. ROLLING DOWN "A" FRONT WINDOW ELIMINATES THE PROBLEM. I CAN'T IMAGINE THE CONSEQUENCES OF SOMEONE HAVING A DOG IN THE BACK SEAT AND ROLLING DOWN A REAR WINDOW SO THEY DON'T MESS UP THE GLASS.*AK

WHILE DRIVING A TOYOTA HIGHLANDER, THAT WE LEASED ON 01/08/2002, WE NOTICED THAT THE VEHICLE HAS A PROBLEM: WHEN THE WINDOWS ON THE REAR DOORS ARE LOWERED, THE VEHICLE MAKES A VERY LOUD TURBULANCE NOISE AND VIBRATION OCCURS, THAT MAKES THE VEHICLE DIFFICULT TO STEER. ON 01/12/2002, ACCOMPANIED BY MY BROTHER-IN-LAW, WE VISITED TOYOTA OF CERRITOS, WHERE I HAD LEASED THE TOYOTA HIGHLANDER, AND ADVISED THEM OF THIS PROBLEM. THE SALES MANAGER DALE POGODA, SAID " THEY HAVE RECEIVED MANY COMPLAINTS IN REGARDS TO ALL OF THE TOYOTA HIGHLANDERS AND IT IS MANUFACTURERS DEFECT, AND THAT ALL THAT THEY ARE WORRIED ABOUT IS GETTING THE VEHICLES OFF THERE LOT". I HAVE CONTACTED THE CUSTOMER SERVICE MANAGER AT TOYOTA OF CERRITOS, CROWN TOYOTA'S SERVICE DEPARTMENT, TOYOTA REGIONAL OFFICE CASE NO. 200201160431, AND FOLLOWED THE ARBITRATION PROCESS. THEY ADVISED US THAT THIS IS A NORMAL CONDITION OF THE TOYOTA HIGHLANDER DUE TO THE SHAPE OF THE VEHICLE. I HAVE DRIVEN MANY SUV'S LIKE THE DODGE DURANGO, FORD EXPEDITION AND CHEVY TAHOE'S. AND NONE OF THESE VEHICLES HAVE THIS PROBLEM, I FEEL THAT I HAVE A TRUE ISSUE THAT NEEDS TO BE ADDRESSED BEFORE AN VEHICLE ACCIDENT OCCURS DUE TO THIS PROBLEM. THANK YOU FOR YOUR TIME. *AK