2008 TOYOTA HIGHLANDER Service Brakes Problems

THERE WAS NO INCIDENT. WHEN THE BRAKE MALFUNCTION SCREEN DISPLAYED, I DROVE THE VEHICLE TO THE NEAREST TOYOTA DEALER IN PUEBLO, COLORADO. I RECEIVED THE ATTACHED SERVICE MESSAGE AND PICKING TICKET; 17june2025. IT ALSO NEEDS NEW BRAKE PADS, ROTOR ADJUSTMENT, AND 5 NEW TIRES. TOTAL~$6000. WAY TOO PRICY! I PAID FOR THE DIAGNOSTIC TEST, AND DROVE HOME CAREFULLY! THE VEHICLE HAS BEEN SITTING IN MY CARPORT SINCE, AND I AM WALKING THE CITY LIMITS FOR ALL PURPOSES. THE 12V BATTERY DIED MID-JULY, WITHOUT REPLACEMENT SINCE. I LIVE IN LA JUNTA, 70 MILES EAST OF THE DEALER. SO WE'RE LOOKING AT 99,000 TOTAL MILES AS IT SITS.

My 2008 Toyota Highlander Hybrid is having severe issues with the ABS system. Toyota is reporting that it needs an ABS actuator and ABS pump replacements. These were a part of Toyota's previous Customer Support Program, but the program expired before I owned the vehicle. That is EXTREMELY dangerous and the issue with the ABS system should be considered a Safety Recall that is ALWAYS available to Toyota customers to rectify and paid for by Toyota. It is a BRAKING ISSUE. It is not just brake pads, or normal wear and tear. This is a known issue and regardless of the timeline, Toyota should absolutely pay for the repair.

Good Afternoon, The brake actuator and booster pump failed on my 2008 Toyota Highlander Hybrid. ABS, Brake, and VSC warning lights came on, and the brakes became weak and unsafe. A repair shop confirmed the issue with codes C1252, C1256, and C1391. I tried to fix it at a local shop last year, but the problem came back. It seems this repair can only be fully done at a Toyota dealer due to software requirements. However, the dealer repair cost is very high. I cannot afford the repair or a new car right now because of family budget limits — we have three children and rely on this vehicle every day(only one car). Toyota declined to help, even though I later found this issue was once covered under Program ZKC, which I missed. The vehicle is still unsafe and available for inspection. Thank you very much for considering my issue!

Brake actuator failure. Have to manually brake, stopping distance significantly increased. 3,145$ to replace at Toyota dealership.

In June 2019, Toyota issued a recall for ABS malfunction, diagnostic code C1391 - brake actuator and accumulator. New parts were issued by Toyota in 2019 as part of the recall. My vehicle experienced ABS malfunction, diagnostic code C1391 in March 2022 and was repaired by Toyota with the new and improved parts issued as part of the recall. As of October 14, 2024, my vehicle is experiencing the same issue again - ABS brake malfunction diagnostic code C1391, with the brake system light, master warning light, abs light and ABS Malfunction warning noted on the screen. The vehicle can be inspected. Toyota has inspected and confirmed it is the same issue again. The new and improved parts from 2019 should not fail within 20,000 miles. Toyota did confirm that they used the new parts issued as part of the recall and cannot explain why they failed faster than the original parts causing dangerous braking issues.

We were driving at about 40 MPH and approached our turn. When I depressed the brakes, they felt spongy and I had trouble slowing quickly. The yellow triangle illuminated on the dash and a long warning beep sounded. I was able to get safely parked in a parking lot, and my son came and took a look as well. We had the car towed to a shop, who diagnosed the problem, stating that we needed to replace the brake booster pump and actuator assembly. A family member noted that Toyota had issued a recall for vehicles with the same year/make/model for the braking system, so we had it towed to our local Toyota dealership to verify that they had no open recalls on the brakes and complete a full inspection otherwise. They validated that the brake booster pump and actuator assembly needed to be replaced. I am left wondering why my vehicle was not included in Toyota's recall.

There was a customer support program from Toyota for certain Highlander from 2008 to 2010. The deadline was in 2020. The same issue started for me three weeks ago. Local Toyota Service center confirmed that it is the same code and issue but quoted me over $3000 to replace the whole thing. Since Toyota admitted that this is a faulty part and had support program to replace the parts, there should not be expiration date on the support program. This issue can only be fixed by Toyota Service center since it requires specialized tool and software. Customer should not be forced to pay the excessive fees because Toyota used faulty parts in the beginning.

The brake pedal gave no resistance, going right to the floor. The ABS system warnings lit up on the dashboard at the same time. I was able to pull the car over safely, but it was not driveable and needed a tow to a repair shop. The repair shop noted that the brake actuator assembly and skid module failed and needed replacement. AFTER DOING RESEARCH WE ARE CONFIDENT THE ISSUE IS EXACTLY AS HUNDREDS OF OTHER OWNERS HAVE PREVIOUSLY REPORTED TO TOYOTA, BBB, AND NHTSA. TOYOTA HAS SINCE ISSUES RECALLS AND WARRANTY EXTENSIONS FOR THE OTHER TOYOTA HYBRID MODEL THAT UTILIZE THE SAME PLATFORM/SYSTEM BUT JUST NOT FOR THE LATER 2008 HIGHLANDER HYBRID. SOMEONE NEEDS TO STEP UP AND HOLD TOYOTA ACCOUNTABLE FOR THE SAME FAULTY PARTS THEY CONTINUED TO INSTALL IN THEIR OTHER HYBRID VEHICLES THEY SOLD TO CONSUMERS. THE ABS SYSTEM IS CLEARLY NOT FUNCTIONING PROPERLY AS HUNDREDS OF CONSUMERS HAVE PREVIOUSLY NOTED. WHY WOULD TOYOTA COVER THE COST OF REPAIR FOR OTHER HYBRIDS WITH THIS SAME DEFECT BUT NOT OTHERS? THERE NEEDS TO BE A RECALL OR WARRANTY EXTENSION ISSUED FOR THIS MODEL/YEAR AS TOYOTA HAS ISSUED FOR OTHER HYBRID MODELS USING THE SAME PLATFORM. THIS IS CLEARLY A WELL-DOCUMENTED PROBLEM FOR THE 2008 MODELS.

Intermittent warnings "Check ABS", "Check Brake System", "Check VSC System" have been showing up on the vehicle display along with the brake and traction control warning lights. This has been happening on and off for several months. Diagnostic Trouble Code reader shows "C1391 Abnormal Leak of Accumulator pressure".

Myself, and many other 2008 Toyota Highlander Hybrid owners, have a vehicle code labeled C1391 "Leak in Accumulator" wherein the vehicles brake actuator and brake booster pump malfunction. The dash of my vehicle has the following indicators on; Check ABS, Check Brake System, Check VSC System, Yellow Master Warning Light, Red Brake System Light & Buzzer, Yellow ABS Warning Light, and Yellow Slip Indicator Light. This has been a significant cause of concern for me over the past two-three years since purchasing this vehicle. This is a known issue throughout the Toyota Highlander Hybrid community and the dealership is not upholding their previous recall which occurred in late 2019 and ended in 2020, after I had purchased the vehicle. The cost of repairs is upwards of $4,000 and Toyota has not given the proper opportunity for recall repairs to owners. This is a significant safety issue because if the brakes fail, a severe crash may injure myself or others. The problem has been reproduced by several other owners, dealerships, and independent service centers (this is a well known and common issue). This vehicle is available for inspection if requested. I plead that you please insist on Toyota reopening their recall to provide service to the owners of this vehicle, this is an issue with their manufacturing and not on the owners/operators. This problem occurred immediately after receiving scheduled maintenance to my vehicle from a certified Toyota Dealership, whom have quoted me the above cost for repairs and may have caused the issue in the first place.

Brought this sport utility truck from a dealership out of Sandersville, Geogia in 2018. Never had an issue with this vehicle. All services are done in the dealership. It previously has 168k mileage. I have always heard sounds from as i have learned is the ABS motor\pump system since purchasing the vehicle in 2018, but never any issues. Now November 2023 this ABS situation has my whole dashboard lit up. This got full attention due we were traveling when this occurred to us telling me to stop the vehicle, pull over, shut the car off and contact a dealer. We exited the freeway at a gas station to see what the matter was about. I didn't since any tightness in the brake pedal so I drove back home to be safe. Warning messages read: Check VSC System, BRAKE Malfunction, Cheak Brake , Check ABS. I have not been able to get it fix due to the cost of the repair on an issue Toyota already knew about. It's our brakes Toyota. Has money over ridden the performance of these vehicle's? Safety for the customer is first, I thought.

I own a 2008 Highlander Hybrid Limited. The ABS actuator and assembly have gone bad. The following dash lights are illuminated: ABS, VSC, brake warning, and parking brake. The issue has been confirmed by toyota dealer. This defect has been reported HUNDREDS of times and Toyota has yet to issue a recall for 2008 and above models. In 2019 there was a Customer Support Program Bulletin(CUSTOMER SUPPORT PROGRAM BULLETIN (ZKC): REPAIR COVERAGE FOR BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY ON CERTAIN 2008-2010 MY HIGHLANDER HYBRID VEHICLES) stating, " Toyota is providing coverage for repairs related to the certain internal malfunctions of the brake booster assemblies. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256 or C1253 will be stored in the vehicles memory to be used as verification." This 'customer support' bulletin was published June 6TH, 2019 and revised August 28TH, 2019. The bulletin continues, "Primary Coverage offers the Customer Support Program until December 31, 2020, regardless of mileage. After the Primary Coverage, the Secondary Coverage is applicable for 10 years or 150,000 miles from the vehicle’s date of first use, whichever occurs first." However, as this document clearly states that the affected and covered vehicles range from those manufactured in the years 2008-2010, the owners of a 2008/2009 model would only be eligible for primary coverage; allowing only about 1 year and 7 months for possible brake failure before a customer could file a claim for repair under warranty. Without any coverage the total cost for repair amounts to +$3,000.00(.) Seeing as this is an issue with Toyota manufacturing it seems that Toyota is much more concerned with keeping their money instead of preventing injury by issuing a recall and taking care of their customers.

This exact issue has occurred before and was already recalled and repaired. The issue is the brake system malfunctions and the vehicle information center states to take vehicle to dealership for repair immediately. Brakes can fail and multiple warning system are displayed.

I checked by local car repair shop found out failure code C1391. Mean- Brake Actuator Assembly fault. Recall program ended already by 2020. But is not my mistake, i every time on time change oil, tire, brake pads and do State inspection. this is Part defect from beginning some cars failing low mileage some failing after. This is whole part failure only by Toyota Hybrid vehicles. This repair only done by Toyota dealership because of Toyota software to install. Repair cost about 3500$ and i can't afford this repair cost i have 3 children 6years, 3years, 10 month old. Dangerous to drive with kids. Toyota USA already denied my request. Sincerly, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 177,000

All the lights relating to brakes and ABS flashed up on the dashboard. We continued home slowly. Upon investigation from a trusted mechanic it seems it is the brake actuator. From numerous reviews and complaints online this is a reoccurring issue with Toyota cars but recalls were only issued for 2006-2007 models even though the 2008 Highlander hybrids use the same part.

Needed to have hub and bearing and spindles replaced in front driver's side wheel (AWD). Repair shop completed repairs and aligned the vehicle. Computer needed to be reset after alignment. Shop followed reset instructions and vehicle then showed codes for the ABS system (ABS pump and actuator and skid control module). Repair shop cannot reset computer without replacing parts estimated cost is over $5,600. No work on brakes or ABS system was done. No errors or codes previously existed prior to replacement of bearing and hub. No codes existed until after the alignment was completed. ABS system no longer works. Repair was completed at an independent repair shop. Have appointment with dealership on 9/29 to see if code can be reset. These codes were an issue in 06-07 Highlander hybrids and Prius models and part of a recall.

ABS warning light at 118,000 7/8/2022 C1391 This is a known recall and problem on the earlier model Highlanders, as well as the second generation Highlanders, but not recalled as of today 8/19/22. It is a flawed ABS design and safety hazzard.

Brake system failed in hybrid and issue is well documented. Current lawsuits however not including this make/model.

No nothing has been inspected I didn’t even know it had a recall all my lights on my truck are on now

ABS system failure for the second time after repair, cost $3400 to replace after causing complete loss of brakes. 4 years after incident same exact ABS warning and VCS system failure with message to immediately take vehicle to dealership. There is a class action lawsuit on other hybrid models but Toyota inspected and said it would cost another $3500 to fix because there is no recall on the part.

Chief complaint ISSUES were as follow : " BRAKE MALFUNCTION STOP The vehicle in a safe plase immediately and contact Dealer." Warning lights were illuminated on the instrument cluster or information display: yellow master warning light, the red brake system warning light and buzzer, yellow ABS warning light, yellow SLIP indicator light. After carefull diagnosis, it was determined that the brake booster pump was turning on frequently or working constantly. Unusual squeaky noise can be heard when depressing the brake pedal. In addition, the ABS Diagnostic Trouble Codes were identical as the problem. From research it should be noted. Toyota has previously identified and issued safety recall for the same vehicle however stopped short of including the 2008 Toyota Highlander hybrid model with the aforementioned Vin number.

When I started my 2008 Highlander Hybrid on Valentine’s Day and drove 3 car lengths from my drive way, my dash screen notified me with “Check ABS, Check Brake System, and Check VSC System” all with “Have your car checked by a dealer”. I reversed the car and returned to my driveway. My husband called a friend mechanic shop owner who ran the diagnostic report that showed a C1391code. I remembered I received a notification letter regarding this issue and called the dealer. Service agent indicated that without Toyota doing the diagnostic run on my vehicle, they could not give me any quote on the price, but notified me that the letter I received had expired on December 31, 2020 or 10 years or 150,000 miles. My Highlander had this alert screen notification at 144,000 miles. I was told I would be responsible for repair charges. Feeling very frustrated, I called the Toyota corporate number and spoke to a female who then connected me with a supervisor. I explained my experience and the representative explained the notification letter had expired and was unlike a recall, which was indefinite. I emphasized to him that since Toyota knew this was a problem, how could they put an expiration date on the failed Brake Booster Actuator Pump Assembly that they clearly knew was a brake problem. Furthermore, Toyota, which I have been a loyal owner of five vehicles, had only allowed one year + for their accountability to the fixing the brake assembly parts. This meant it was a luck of the draw depending on miles driven for the brake assembly to fail during the little more than a year notification period for Toyota to be responsible for replacing the parts. I find this to be very unfair and unjust. I voiced my opinion to the 800 number a second time, & was told that if the NHTSA had determined it a recall, no expiration date. As a senior citizen who is on a fixed income, I believe Toyota should fix all Brake Booster Actuator Pumps that fail and NHTSA should demand a recall.

The Brake Actuator Assembly and Brake Booster Pump Assembly have failed on my 2008 Toyota Highlander Hybrid. As I understand, this is a common problem for my vehicle and Toyota has agreed to fix it if the mileage is under 150,000 miles (which mine is) AND the time since first use is less than 10 years (which is not the case.) For this safety issue, I think Toyota should be standing behind the safety of their vehicles and fix my brake pump. This is putting my family at risk. This issue has been confirmed by my local independent auto service company. The warning lights came on after the failure (brake, ABS, master warning, traction control).

The ABS ACTUATOR failed in my 2008 Toyota Highlander Hybrid. The screen inside the car flashed ABS // VSC // CHECK BRAKE SYSTEM. Vehicle is at 144,000 miles The component is out of stock nationwide and Toyota dealer has issued a warranty extension.

On November 26, 2021 my 2008 Highlander Hybrid started displaying Check ABS, Check VSC System, Check Brake System and Brake Malfunction, errors on the display screen. I could feel the the grinding noise and brake pedal seemed different than normal. The Brake Malfunction error was displayed with a warning to "Stop the vehicle in a safe place immediately, and contact a dealer". I bought a vehicle diagnosis code reader and it showed C1391 (Abnormal Leak in Accumulator Pressure). I received the same code late last year in 2020 and took my vehicle to dealer. They told me that I was not driving my vehicle due to pandemic and the 12V battery went bad. They removed the errors and I replaced the battery from Walmart. I did not see the error code again until now (after 1 year). I received a Customer Support Program Bulletin letter (POL19-06) from Toyota in 2019 or early 2020 which mentioned C1391 as a verification of problem in vehicle. I showed it to the dealership during my 2020 visit and they said my vehicle is not covered. I believed them since I did not see the error again after replacing the 12V battery. Now I am having the same problem again. The ABS error was displayed on 11/26/2021. I was able to read and reset the ABS error code C1391 on 11/30/2021. The ABS error showed up again on 12/2/2021 while I was driving the car with my family in it. I had to reset it to reach home safely. It ABS error came back ON again before reaching home. I am unable to get it fixed because the extended warranty provided by Toyota for this known safety issue expired on 12/31/2020 and now I am billed for the replacement parts and labor ($4000). Toyota should have opened a recall for this faulty ABS system or should not have an expiry date to this program. After searching the internet I am also surprised that this problem is not only with Highlander Hybrid but though out Toyota and Lexus product lines. I request you to please ask Toyota to open a recall on this life threatening issue.

On approx. August 13, 2021, my 2008 Toyota Highlander Hybrid vehicle began making grinding sounds when the brake is fully depressed while the transmission lever is set to "drive". On approx. August 20, 2021, my vehicle started showing 4 error messages on the display: Brake Malfunction, Check ABS, Check VSC System, and Check Brake System. The Brake Malfunction error was displayed with a warning to "Stop the vehicle in a safe place immediately, and contact a dealer". At the same time, these 5 warning lamps became illuminated: Brake System Warning Light and Warning Buzzer (Red), Brake System Warning Light (Yellow), Master Warning Light (Yellow), ABS Warning Light (Yellow), and SLIP Indicator (Yellow). A car repair technician obtained the following error codes from the vehicle in a diagnosis: C1241 (Low or High Power Supply Voltage), C1253 (Pump Motor Relay), and C1391 (Abnormal Leak in Accumulator). I was informed that the VSC (vehicle stability control) safety feature of the vehicle is disabled while the error codes and messages are present. Toyota previously issued a customer support bulletin (No. POL19-06) on June 6, 2019, titled "Customer Support Program ZKC: Certain 2008-2010 Model Year Highlander Hybrid Vehicles Coverage for Brake Actuator Assembly and Brake Booster Pump Assembly". In the bulletin, Toyota acknowledged that its 2008-2010 Highlander Hybrid models had "certain internal malfunctions of the Brake Actuator Assembly". Affected error codes include C1391, C1252, C1256, and C1253. Affected warning lamps consists of all 5 of the warning lamps that were illuminated in my vehicle. Affected parts include 04008-26448 (Actuator Assy, Brake w/ Fluid) and 04008-51148 (Pump Kit, Brake Booster w/ Accumulator). Instead of issuing a recall for this hazardous defect, Toyota opted to offer "Customer Support Program ZKC". The malfunction that manifested my vehicle is not eligible for this program. Toyota should issue a proper recall to address this safety hazard.

2008-2010 Toyota Highlander (hybrid, in my case) has an ongoing problem with the brake actuator and brake booster. In my case, within a year I will have had these items replaced twice. The cost to me will be about $3000. According to many website chats and blogs, this is a repeated repair even after having replaced it.

MAY 2021 UPDATE: 2008 HIGHLANDER HYBRID 184,XXXMI I OWN A 2008 HIGHLANDER HYBRID IN GREAT SHAPE, MINUS INTERNAL LEAKAGE IN MY BRAKE ACTUATOR ASSEMBLY. MY CAR THREW THE DEATH CODE [C1391] WHICH IS THE INDICATION THAT THIS IS THE ISSUE. THE SCREEN INSIDE THE CAR FLASHED ABS // VSC // CHECK BRAKE SYSTEM. THE CAR WAS PURCHASED NEW FROM A DEALERSHIP AND HAS BEEN IN THE FAMILY EVER SINCE. THE "RECALL" ON THE ACTUATOR IS NOT ACTUALLY A RECALL, IT IS A "WARRANTY EXTENSION."AFTER RECEIVING A QUOTE FOR REPLACEMENT OF $4200CAD, I CONTACTED TOYOTA ABOUT MY ISSUE. MY HIGHLANDER HAS 184,XXXMI AND IS A 2008 SO IT IS BEYOND THE MILAGE OF THE EXTENDED WARRANTY (150,000MI) AND BEYOND THE END DATE OF THE INFINITY MILEAGE REPLACEMENT (NEW WARRANTY ENDED DEC 2020, OF COURSE). I CALLED TOYOTA, MADE A CLAIM, AND 24HRS LATER I CALLED BACK IN AND WAS DIRECTED TO SPEAK WITH THE WARRANTY DEPARTMENT MANAGER. ALTHOUGH MY APPROACH WAS DIRECT, THOROUGH, AND CALM, HE REALLY DIDN'T SEEM TO CARE. HE DEFENDED TOYOTA STATING THAT THEY "ALREADY WERE BEING VERY GRACIOUS BY EXTENDING THE CLAIM TO BEGIN WITH" AND THAT "THERE IS NOTHING WE CAN DO." I FIND THE FACT THAT TOYOTA RECOGNIZES THEY HAVE USED A FAULTY PART IN THEIR HIGHLANDERS, AND DID NOT LIST IT AS A "RECALL" (SO YOU COULD GET IT SWAPPED OUT BEFORE IT CAUSED PROBLEMS) IS RIDICULOUS. I MISSED THE CUT-OFF BY 5MO AND HIS ONLY RECOMMENDATION WAS TO CALL MULTIPLE DEALERSHIPS AND "SHOP AROUND" FOR A CHEAPER PART. ESTIMATED REPAIR COST: $4,200CAD

Mileage: 2

ON MARCH 26, 2021 WHEN WE STARTED THE VEHICLE, THERE WERE SEVERAL INDICATORS AND MESSAGES THAT THERE WAS A PROBLEM WITH THE BRAKING SYSTEM AND THAT IT NEEDED TO BE SERVICED BY A TOYOTA DEALER IMMEDIATELY. UPON DOING SOME RESEARCH IT BECAME CLEAR THAT TOYOTA IS FULLY AWARE OF MALFUNCTIONS OF THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ON THIS VEHICLE AND COMMUNICATED IT TO OWNERS IN A CUSTOMER SUPPORT PROGRAM NOTIFICATION-ZKC IN 2019. IN THAT VOLUNTARY COMMUNICATION, TOYOTA IDENTIFIED THE MALFUNCTIONS OF THE BRAKE SYSTEM COMPONENTS AND STATED THAT THE COST OF REPAIRS WAS COVERED THROUGH DECEMBER 31, 2020. HOWEVER, SINCE THIS PROBLEM DID NOT BECOME APPARENT UNTIL MARCH 26, 2021 TOYOTA DID NOT FULLY COVER THE COST OF REPAIRS. IT IS UNCLEAR WHY THIS KNOWN DEFECT AND MALFUNCTION HAVE NOT BEEN TREATED AS A RECALL. THERE ARE NUMEROUS CASES THAT HAVE BEEN DOCUMENTED ONLINE OF BRAKE FAILURE ON THIS VEHICLE AS A RESULT OF THE MALFUNCTIONS OF THE BRAKE ACTUATOR AND BOOSTER PUMP SOME WITH CATASTROPHIC CONSEQUENCES. NO ONE AT TOYOTA HAS BEEN ABLE TO EXPLAIN WHY REPAIRS ARE NOT COVERED AFTER DECEMBER 31, 2020 AND INDICATE THAT IT WAS APPARENTLY AN ARBITRARY DATE. MY ASSUMPTION IS THAT THIS WAS A DELIBERATE EFFORT BY TOYOTA TO LIMIT THEIR FINANCIAL EXPOSURE WITH NO REGARD FOR THE SAFETY OF DRIVERS AND PASSENGERS. HOPEFULLY THE NHTSA WILL INVESTIGATE THIS ISSUE AND REQUIRE TOYOTA TO NOTIFY ALL OWNERS OF THIS VEHICLE OF THE DEFECT AND POTENTIAL DANGER ASSOCIATED WITH BRAKING SYSTEM FAILURE AND HAVE TOYOTA RECALL THE VEHICLE AND MAKE THE APPROPRIATE REPAIRS. THE ESTIMATED COST FOR THE REPAIR IS $2,700.

Mileage: 198,839

THE ABS ON OUR 2008 TOYOTA HIGHLANDER HYBRID LIMITED WENT OUT SEVERAL DAYS BEFORE WE HAD PLANNED A LONG TRIP. WE HEARD A NOISE AND TOOK IT TO OUR MECHANIC, WHO DIAGNOSED IT. THANKFULLY WE WERE NOT HURT OR IN AN ACCIDENT.THE 2006 AND 2007 HIGHLANDERS HAVE RECALLS ON THEM FOR THIS PROBLEM. THE 2008 HAS THE SAME BRAKE COMPONENTS, PER OUR MECHANIC, BUT THERE IS NO RECALL ON THE 2008. WE WOULD LIKE TO KNOW WHY, AS IT USES THE SAME PARTS THAT ALREADY HAVE A RECALL ON THEM.

Mileage: 149,689

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

Mileage: 155,000

MY 2008 HIGHLANDER HYBRID CAME UP WITH THE FOLLOWING LIGHTS IN THE DASHBOARD AND INFORMATION DISPLAY: BRAKE SYSTEM MALFUNCTION, CHECK BRAKE SYSTEM, CHECK ABS AND CHECK VSC SYSTEM. THE BRAKES GOT HARD TO PRESS ALL THE SUDDEN AFTER THE LIGHTS CAME ON, I WAS LUCKY I WASN'T DRIVING THE CAR WHEN IT HAPPENED. I RECEIVED A LETTER FROM TOYOTA BACK IN 2019 STATING THERE WAS A PROBLEM WITH MY MODEL'S BRAKE ACTUATOR AND THAT IF MY VEHICLE HAD THESE SYMPTOMS, THEY WOULD REPAIR IT FOR FREE, BUT I HAD TO WAIT UNTIL THE PROBLEM PRESENTED ITSELF. THE PRIMARY COVERAGE FOR THIS WAS UNTIL DECEMBER 31ST, 2020 AND THE SECONDARY COVERAGE WAS UNTIL THE CAR HAD 10 YEARS OR 150,000 MILES ON IT. THEY TOLD ME I DON'T QUALIFY FOR EITHER COVERAGES SINCE THE WARRANTY EXTENSION WAS UNTIL 2020 AND MY CAR ALREADY HAS 12 YEARS (FIRST DATE OF USE MAY, 2009), EVEN THOUGH IT ONLY HAS 80,280 MILES ON IT. MY LOCAL DEALER'S ESTIMATE FOR THIS PROBLEM TOTALS $3,873.55 WHICH IS ABSOLUTELY RIDICULOUS FOR A PROBLEM THEY RECOGNIZED HAPPENS TO EVERY MODEL IN MY CATEGORY, AND A PROBLEM THEY WOULD'VE FIXED FOR FREE LESS THAN 4 MONTHS AGO. EVEN MY SERVICE ADVISOR TOLD ME TO BE CAREFUL AND NOT DRIVE THE CAR AS THIS IS A SAFETY ISSUE. THIS SHOULD'VE BEEN A RECALL, NOT A WARRANTY EXTENSION.

Mileage: 80,280

VEHICLE DRAINED THE NEW 12 VOLT BATTERY RECENTLY INSTALLED. I DELIVERED THE BATTERY TO THE VENDOR WHO CHARGED IT AND RAN AN ANALYSIS AND FOUND THAT THE BATTERY WAS IN PROPER WORKING ORDER. THEY INDICATED SOMETHING IN THE VEHICLE CAUSED THE DRAIN. UPON REPLACING THE FULLY CHARGED BATTERY THE VEHICLE DID NOT START. THERE WERE THREE WARNING MESSAGES: CHECK BRAKE SYSTEM, CHECK VSC SYSTEM, AND CHECK 4WD SYSTEM. THE BRAKING SYSTEM ISSUE SEEMS TO BE A COMMON ONE IN THIS MAKE, MODEL, AND YEAR AND I RECEIVED A CUSTOMER SUPPORT PROGRAM NOTIFICATION LETTER FROM THE MANUFACTURER INDICATING COVERAGE FOR THE BRAKE ACTUATOR ASSEMBLY WHICH CAUSES THESE WARNINGS. WHEN I HAD THIS CHECKED PRIOR TO THE COVERAGE EXPIRATION DATE OF DECEMBER 31, 2020, THE DEALERSHIP INDICATED THAT THIS WAS NOT THE ISSUE. THE COST TO REPAIR THIS ISSUE SEEMS PROHIBITIVE AT OVER $3,000.00.

Mileage: 154,680

THE CAR KEEPS LUNGING FORWARD AS THE BRAKE IS BEING PRESSED AT TIMES. THIS IS PARTICULARLY DANGEROUS IN SNOWY AND SLIPPERY CONDITIONS. I WAS FORCED ONTO ONCOMING TRAFFIC AS THE CAR LUNGED FORWARD WHEN I ATTEMPTED TO STOP AT A STOP. THE CAR BRAKE STOPPED WORKING BRIEFLY AND THE CAR INSTEAD JERK FORWARD. I CALLED TOYOTA ON 3/1/2021 WHO CLAIMED IT IS PART A CUSTOMER SUPPORT PROGRAM TO REPAIR AS OF DECEMBER 31, 2021 AND NOT CLASSIFIED AS A RECALL AND WILL THEY WILL NOT MAKE THE NECESSARY REPAIRS. THIS IS A DEFINITE RECALL AND SHOULD BE ADDRESSED ASAP. I WAS DRIVING ON A LOCAL ROAD, SNOWY CONDITIONS, AND ATTEMPTED TO STOP GOING DOWNHILL WHEN THE CAR JERKED FORWARD AS THE BRAKE WAS BEING APPLIED.

Mileage: 177,000

STEERING WENT OUT ALL OF ASUDDEN WITHOUT NOTICE,ALMOST CAUSING ME TO CRASH,,MY SPEED WAS LEGAL SPEED IN TEXAS 80MPH,,,ALSO A THE ABS LIGHT CAME ON AND FELT LIKE BRAKES WERE GOING TO BE APPLIED,,TURNED ENGINE OFF, RESTARTED CAR AND ABS BRAKE LIGHT WENT OFF

Mileage: 162,000

THE BRAKES FEEL LIKE THE PULSATE WGEN YOU START TO PRESS ON THEM. THEN WHILE ENGAGING THE BRAKES IT WILL FEEL LIKES ITS GRABBING THEN IT RELEAES AND THE PEDAL FEELS LIKE IT HAS NO PRESSURE IN IT. THE CRUISE CONTROL STOPPED WORKING, ALL THE LIGHTS ARE ON FOR THE BRAKE SYSTEM, AND NOW IT HAS A LONG HIGH PITCH BEEP WHEN TURNING THE CAR ON OR APPLYING PRESSURE TO THE BREAK PEDAL.

I HAVE TOYOTA HIGHLANDER HYBRID 2008. MY CAR IS MAKING NOISE UNDER THE HOOD WHENEVER I HIT THE BRAKE REGARDLESS OF IF THE CAR IS MOVING OR HALT. INITIALLY TOYOTA SERVICE GUYS SAID THAT THE SOUND IS EXPECTED AND NOTHING IS WRONG WITH MY CAR BUT DURING MY LAST VISIT TO THEM THEY MENTIONED MY ABS ACTUATOR AND MOTOR HAS GONE BAD AND NEEDS TO BE REPLACED. THE ESTIMATE COST TO FIX THE PROBLEM IS AROUND $3200. I HAVE READ ONLINE ABOUT THE SIMILAR CASES AND I REQUEST TOYOTA TO RECOGNIZE THE PROBLEM AND ISSUE A RECALL TO REPLACE THE PAT 'ABS ACTUATOR AND MOTOR'. PRIOR MODELS WERE RECALLED FOR THE SAME ISSUE AND ALTHOUGH 2008 USES THE SAME COMPONENTS , IT HAS NOT BEEN RE-CALLED.

Mileage: 109,000

RECENTLY ALL THE BRAKE LIGHTS CAME ON THE DASH AS I WAS DRIVING THE CAR. THE WARNING NOTE ON THE SCREEN SAID TO TAKE IT IMMEDIATELY TO THE DEALER TO FIX. AFTER THEIR DIAGNOSTIC THE DEALERSHIP FOUND THAT BOTH THE BRAKE BOOSTER PUMP AND ABS ACTUATOR NEEDED TO BE REPLACED AT A COST OF $3,064 INCLUDING THE 3-4 HOURS LABOR COST AFTER RESEARCHING THIS ISSUE APPARENTLY IT IS A VERY COMMON COMPLAINT WITH THESE VEHICLES.FOR SOMETHING AS SERIOUS AS THIS I'M SURPRISED THAT THERE HAS NEVER BEEN A RECALL ON THIS ISSUE. *TR

Mileage: 200,000

ABS FAILURE, WHICH SEEMS TO BE AN ISSUE WITH THIS MODEL BASED ON AN ONLINE SEARCH. PRIOR MODELS WERE RECALLED FOR THE SAME ISSUE, AND ALTHOUGH THE 2008 USES THE SAME COMPONENTS, IT HAS NOT BEEN RECALLED. THIS IS A SAFETY ISSUE GIVEN THAT THE BRAKES CAN FAIL. FIXING THE ISSUE BEFORE IT BECOMES A DISASTER COSTS $4000 +

I HAVE TOYOTA HIGHLANDER HYBRID 2008. MY CAR IS GIVING A SOUND UNDER THE HOOD WHENEVER I HIT THE BRAKE. NO MATTER THE CAR IS HALT OR MOVING. INITIALLY TOYOTA SERVICE GUYS SAID THAT THE SOUND IS EXPECTED AND NOTHING WRONG MY CAR. YESTERDAY THEY WERE TELLING THAT THE "ABS ACTUATOR" IS BAD AND HAS TO BE REPLACED NOW OR LATER. THE ESTIMATED COST TO FIX THE PROBLEM IS $3000. I HAVE READ ONLINE ABOUT THE SIMILAR CASES. I REQUEST TO TOYOTA TO RECOGNIZE THE ISSUE AND ISSUE A RECALL TO REPLACE THE PART "ABS ACTUATOR ASSY". THE ATTACHED URL DESCRIBE THE SIMILAR ISSUE AND AT YOU CAN HEAR THE SOUND IN THE YOUTUBE URL: HTTPS://WWW.YOUTUBE.COM/WATCH?V=WVFUMDZLE4Y&FEATURE=YOUTU.BE

Mileage: 155,000

RECENTLY WE'VE GOT A BUNCH OF WARNING LIGHTS ON THE DASHBOARD OF OUR CAR INDICATING A BRAKE SYSTEM MALFUNCTION AND URGING US TO STOP THE VEHICLE IN A SAFE LOCATION. THE BRAKES WERE STILL WORKING AND WE WERE ABLE TO CAREFULLY AND SAFELY DRIVE HOME. AFTER SCANNING THE CAR FOR ABS ERROR CODES AND DOING A QUICK ONLINE SEARCH, I REALIZED THAT THE BRAKE BOOSTER PUMP ASSEMBLY AND ACTUATOR ASSEMBLY FAILED IN OUR CAR.

Mileage: 128,250

BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY (PROBLEM KNOWN TO TOYOTA FOR THIS AND OTHER MODELS,) FAILED, LEADING TO DASH MESSAGES: MASTER WARNING, ABS WARNING, BRAKE SYSTEM WARNING (BRAKE MALFUNCTION: STOP THE VEHICLE IN A SAFE PLACE IMMEDIATELY AND CONTACT A DEALER), SLIP INDICATOR. BRAKE PEDAL FUNCTION SEEMS LIMITED, AND DANGEROUS. ALL WARNINGS COME BACK UPON SHUTTING OFF AND RESTARTING VEHICLE.

Mileage: 189,000

I SENT A LETTER TO TOYOTA MOTOR SALES USA AFTER BEING REFUSED SERVICE AT A LOCAL DEALER TO RESOLVE A SAFETY ISSUE, WITH NO REPLY. WHILE PRESSING BRAKE WHEN STARTING I GOT A COUPLE OF ERROR MESSAGES THAT SAID TO CONTACT A TOYOTA DEALER. I DID SOME VERY DETAILED RESEARCH INTO THIS PROBLEM AND WHAT OTHERS HAD ENCOUNTERED. I FOUND THE ERRORS WOULD ONLY SHOW WHEN THE 12 VOLT BATTERY WAS GETTING LOW ON CHARGE. THE BRAKE BOOSTER PUMP IS ONE OF THE SUSPECT ITEMS DRAINING THE BATTERY BECAUSE IT CONTINUES TO RUN LONG AFTER THE VEHICLE IS PARKED. SINCE I DON'T HAVE THE TOOLS TO CHECK THE CURRENT DRAW ON THIS OR IF IT IS EVEN SUPPOSED TO RUN LONG AFTER THE VEHICLE IS SHUT OFF, I WANTED MY TOYOTA DEALER TO CHECK THIS. THERE IS A " CUSTOMER SUPPORT PROGRAM NOTIFICATION - ZKC" RELATED TO THIS FOR THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY. I SPECIFICALLY REQUESTED THAT THEY CHECK OUT THE ELECTRICAL COMPONENT OF THE BRAKE BOOSTER PUMP EVEN IF NOT COVERED BY WARRANTY. I ALSO TOLD THEM ABOUT THE ERRORS ONLY OCCURRING ON A LOW 12 VOLT BATTERY CHARGE. THEIR DIAGNOSIS SHOWED AN ERROR CODE OF POAA6 AND ONLY THE WARNING LIGHTS AND ERROR MESSAGE IN THE CAR DISPLAY. THEY NOT ONLY DECIDED THIS WAS NOT COVERED BY WARRANTY BUT ALSO IGNORED MY SPECIFIC REQUEST TO TEST THE BRAKE SYSTEM AT MY EXPENSE. NO ATTEMPT AT CHECKING BRAKES OR 12 VOLT CHARGING SYSTEM. I WAS TOLD THEY WOULD HAVE TO OPEN THE INVERTER TO CHECK THAT WITH THE KNOWN OUTCOME THAT THIS INVERTER IS NOT REPAIRABLE BUT WOULD HAVE TO BE REPLACED AT A COST OF $10,000.. NEW 12V BATTERY INSTALLED. COMPUTERS CAN MALFUNCTION IF NOT GIVEN THE DESIGN OPERATING VOLTAGE! I HAVE TROUBLE BELIEVING THAT THERE IS A "HYBRID BATTERY VOLTAGE SYSTEM ISOLATION FAULT" DUE TO THE FACT THAT THE ON BOARD COMPUTER DOES NOT REPORT THIS MESSAGE WHEN OPERATING ON A FULLY CHARGED 12 VOLT SYSTEM - IN OTHER WORDS OPERATING UNDER NORMAL CONDITIONS.

Mileage: 260,000

TOYOTA JUST DENIED OUR CLAIM FOR THE REIMBURSEMENT FOR THE BRAKE ACTUATOR ASSEMBLY CUSTOMER SUPPORT PROGRAM (MALFUNCTION OF THE BREAK ACTUATOR ASSEMBLY IN 2008 HIGHLANDER HYBRID). SUPPOSEDLY THE REPAIR PERFORMED ON OUR VEHICLE "DOES NOT MEET THE CRITERIA FOR REIMBURSEMENT". INTERESTING. PROBLEM WITH OUR VEHICLE WAS EXACTLY WHAT THE CUSTOMER SUPPORT PROGRAM ZKC IS FOR. THEY HAVE BEEN PLAYING GAMES WITH US FOR ALMOST 3 MONTHS. WE SENT THEM THE COMPLETE DOCUMENTATION SEVERAL TIMES (THEY TRIED TO CLAIM SOMETHING WAS ALWAYS MISSING). NOTHING WAS MISSING. WE ARE THE ORIGINAL OWNERS OF THE VEHICLE AND HAVE KEPT EVERY RECEIPT, EVERY DMV DOCUMENT, EVERY CREDIT CARD STATEMENT... WE KEPT RE-SENDING THEM THE DOCUMENTS; SOME OF THEM AS MANY AS 4 TIMES. INTERESTING, WHEN I CALLED THEM, THEY HAD THE DOCUMENTS ON FILE. THEY JUST DO NOT WANT TO PAY; WAY TOO OBVIOUS. TOYOTA REPS ARE HORRIBLE ACTORS... WE ARE NOT GIVING UP. WE WILL BE CALLING AND E-MAILING THEM UNTIL THEY REIMBURSE US. IF THEY DO NOT, WE (AND OTHER PEOPLE IN OUR VERY EXTENDED FAMILY) WILL NOT BUY A TOYOTA VEHICLE AGAIN. SO SHORTSIGHTED BY TOYOTA: SAVE $3700 BUT LOSE SEVERAL CUSTOMERS... THE WARNING LIGHT CAME ON IN DECEMBER 2015. IT TOOK TWO TRIPS TO TOYOTA DEALER (AND $3700) TO HAVE THIS FIXED.

Mileage: 180,000

WHILE DRIVING APPROXIMATELY 25 MPH ON A CITY STREET, THE BRAKE SYSTEM FAILED ENTIRELY WHEN ATTEMPTING TO STOP AT A RED LIGHT. THERE WAS NO PREVIOUS WARNING THAT THE BRAKES WERE NOT FUNCTIONING. IN THE MOMENT OF FAILURE, THE ABS WARNING SYSTEM ALERT SHOWED ON THE DASHBOARD DISPLAY. EVENTUALLY, THE BRAKES BEGAN TO WORK AGAIN, AND I PULLED TO THE SIDE OF THE STREET AND TURNED OFF THE VEHICLE. NO WARNING LIGHTS OR INDICATORS SHOWED AFTER RESTARTING THE VEHICLE, AND THE BRAKING SYSTEM APPEARED TO BE SOMEWHAT FUNCTIONAL AGAIN. THE MECHANIC WE BROUGHT IT TO WAS ABLE TO REPLICATE THE PROBLEM IN THE SAME CONDITIONS, BUT IS AS YET UNCLEAR ON WHAT IS CAUSING THE FAILURE.

Mileage: 198,000

ABS AND VSC SYSTEM WARNING LIGHTS CAME ON SUDDENLY FOR THE FIRST TIME WHILE I WAS DRIVING. I PARKED THE CAR AND IT WOULD NOT START. I WAS STRANDED AND SUDDENLY HAD A CRITICAL BRAKE FAILURE WITH NO PRIOR WARNING. MY VEHICLE HAS LOW MILEAGE AT APPROX. 70,000. THIS IS A DANGEROUS FAILURE WHICH HAS BEEN COVERED BY WARRANTY IN PREVIOUS MODELS AND IS STILL A PROBLEM.

Mileage: 70,000

AT TOYOTA, WE ARE DEDICATED TO PROVIDING VEHICLES OF OUTSTANDING QUALITY AND VALUE. AS PART OF OUR CONTINUAL EFFORTS TO ENSURE CUSTOMER SATISFACTION, TOYOTA WOULD LIKE TO ADVISE YOU OF A VOLUNTARY CUSTOMER SUPPORT PROGRAM THAT HAS BEEN INITIATED FOR YOUR VEHICLE. TOYOTA HAS RECEIVED REPORTS REGARDING CERTAIN INTERNAL MALFUNCTIONS OF THE BRAKE ACTUATOR ASSEMBLY IN CERTAIN 2008-2010 MODEL YEAR HIGHLANDER HYBRID VEHICLES. IN THESE REPORTS, CUSTOMERS HAVE NOTED VARIOUS BRAKE SYSTEM RELATED WARNING LAMPS ARE ILLUMINATED. THIS CUSTOMER SUPPORT PROGRAM PROVIDES COVERAGE AS IT APPLIES TO THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY. THE SPECIFIC CONDITION COVERED BY THIS PROGRAM IS FOR CERTAIN INTERNAL MALFUNCTIONS OF THE BRAKE ACTUATOR ASSEMBLY. IF THE CONDITION IS VERIFIED, THE VEHICLE WILL BE REPAIRED WITH NEW BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY UNDER THE TERMS OF THIS CUSTOMER SUPPORT PROGRAM. IF THE FOLLOWING WARNING LAMPS ARE ILLUMINATED, THE VEHICLE MAY BE EXPERIENCING A CONCERN WITH THE BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY THAT IS COVERED BY THIS CUSTOMER SUPPORT PROGRAM. THE PART IS BACK ORDERED AND THEY DON'T KNOW WHEN THEY WILL BE AVAILABLE. I JUST PICKED THE VEHICLE FOR THE DEALERSHIP AND THEY WILL NOTIFY ME WHEN IT'S AVAILABLE. I'M STILL DRIVING THE VEHICLE. THIS HAS BEEN GOING ON SINCE I FIRST FILED 7 MONTHS AGO. IT'S FUNNY HAS THE PART IS AVAILABLE TO PURCHASE, BUT IT'S ON BACK ORDER FOR MY VEHICLE. THIS IS NOT RIGHT. LOOKS LIKE I'M GOING TO HAVE TO WAIT AGAIN. THANKS FOR YOUR ASSISTANCE IN THIS MATTER.

Mileage: 162,000

WHEN APPLYING PRESSURE TO THE BREAKS THERE IS A CHIRPING SOUND. TOYOTA HAS DEEMED THIS AN ABS ACTUATOR FAILING ISSUE; WHICH IS AN ISSUE I HAVE SEEN REPEATEDLY ONLINE POSTED BY OTHER HY HI DRIVERS. I AM ALSO SEEING 2 YEARS PREVIOUS HAVE BEEN RECALLED FOR THIS VERY ISSUE. WHY IS THE RECALL NOT EXTENDED AND IS THERE ANY WAY FOR IT TO BE? THE COST OF THE VEHICLE TO THE COST OF REPAIR IS SO GREAT AND UNFORTUNATELY, THIS IS NOT A NORMAL FAILURE THAT IS TO BE EXPECTED. ITS TO MY UNDERSTANDING THAT A COMPLETE FAILURE CAN CAUSE A VERY UNAVOIDABLE FATAL CRASH AS THE BREAKING SYSTEM FAILURE WOULD LOCK UP ALL BREAK FUNCTION. THIS HAS OCCURRED IN THE PAST TOO WITH VEHICLES UNDER FURTHER DETERIORATION OF THE ABS ACTUATOR. WOULD YOU PLEASE GIVE HEAVY THOUGHT TO AN EXTENSION OF THE WARRANTY TO COVER THIS ISSUE FOR THE 2008 MODELS? ITS A GREAT RISK TO HIGHLANDER DRIVERS AND THOSE AROUND US.

ABS MODULE FAILURE, SAME US OTHER PEOPLE COMPLAINING. GOT DASH LIGHTS ON AND THE CAR LOST COMPLETE BRAKE POWER. ABS ACTUATOR NEEDS TO BE REPLACED. THE PRICE FOR THE PART IS UNBELIEVABLE HIGH AND SEEMS TO BE RECALLED ON EARLIER MODELS

Mileage: 175,230

ABS SYSTEM HAS FAILED JUST LIKE EVERYONE ELSE. PUMP KEEPS COMING ON EVERY 5 SECONDS OR SO. SCREEN TELLS YOU TO STOP THE CAR AND CONTACT THE DEALER. TOYOTA NEEDS TO COVER THIS EXPENSIVE REPAIR OR AT LEAST SOME PORTION OF IT.

Mileage: 159,000

AFTER RESEARCHING ONLINE, I HAVE NOTICED THIS IS A VERY COMMON ISSUE AND TOYOTA ISSUED RECALLS OUT FOR 2006 & 2007 BUT HAS NOT ACKNOWLEDGED 2008 AS HAVING THE SAME ISSUE. I WAS ALMOST IN AN ACCIDENT AND NOTICED THERE ARE OTHERS OUT THERE THAT HAVE BEEN IN ACCIDENTS. WHY IS IT THAT NOTHING HAS BEEN DONE TO CORRECT THIS? FIRST, I HEARD AN AIRY SOUND WHEN BRAKING THEN A SOFT BRAKE PEDAL BEFORE ALMOST COMPLETE BRAKE FAILURE. THE HIGHLANDER TRULY FELT LIKE IT WAS NOT STOPPING. I LITERALLY HAD TO PUT MY COMPLETE BODY WEIGHT ON THE BRAKE PEDAL TO FINALLY GET IT TO STOP AS IT KEEPS SURGING FORWARD. IT WAS SCARY, TO SAY THE LEAST. I WAS IN A HEAVY POPULATED PARKING LOT. I COULD'VE HIT A PEDESTRIAN OR HIT ANOTHER CAR BECAUSE I COULDN'T GET THE CAR TO STOP FROM SURGING FORWARD. AFTER ALL THIS, FINALLY, LIGHTS APPEARED. (ENGINE LIGHT, BRAKE LIGHT, VSC LIGHT & SKID LIGHTS CAME ON). WOULDN'T YOU THINK AFTER JUST BEING FULLY SERVICED AT A TOYOTA DEALERSHIP, SOMETHING WOULD'VE BEEN NOTICEABLE? I REACHED OUT TO TOYOTA CORP. AND AGAIN I WAS TOLD THIS IS NOT COMMON AND NO RECALLS HAVE BEEN ISSUED. I SAW A VERY COMMON DENOMINATOR THAT ONCE THE HIGHLANDER HITS A CERTAIN MILEAGE THIS HAPPENS AND A VERY COSTLY MASTER CYLINDER AND BRAKE BOOSTER NEEDS TO BE REPLACED. A PARKING LOT AND IN MOTION.

Mileage: 121,700

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING 45 MPH, THE BRAKES COMPLETELY MALFUNCTIONED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKES TO STOP THE VEHICLE AND AVOID A CRASH. THE CONTACT ALSO STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER (TOYOTA OF STAMFORD, 909 E MAIN ST, STAMFORD, CT 06902, (203) 348-3751) STATED THAT THE BRAKES WERE NOT COVERED BY A RECALL AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 265,000.

Mileage: 265,000

I WAS DRIVING ON THE STREET AND AN ERROR MESSAGE DISPLAYED ALONG WITH A LOUD RINGING SOUND. THE MESSAGE ON THE SCREEN SAID TO PULL OVER IMMEDIATELY AND CALL A DEALER BECAUSE THERE IS A BRAKE MALFUNCTION. IT ALSO SAID TO CHECK THE ABS AND THE VSC. I COULD FEEL THE MY BRAKE PEDAL WASN'T REACTING WHEN I PRESSED ON IT. I HAD TO PRESS THE PEDAL ALL THE WAY DOWN REALLY HARD TO GET THE CAR TO SLOW DOWN.

Mileage: 169,171

ABS ACTUATOR NOT WORKING. BRAKE MALFUNCTION WARNING ON DISPLAY SCREEN.

Mileage: 237,000

WHEN DRIVING IN ROUTINE CITY DRIVING AT LOW SPEED, BRAKE WARNING LIGHTS LIT UP DASH. "CHECK BRAKE SYSTEM, CHECK VSC SYSTEM, CHECK ABS SYSTEM, PULL TO SIDE AND GO TO DEALER" DEALER DIAGNOSED PROBLEM AS BRAKE ACCUMULATOR PUMP ASSEMBLY. PART ALONE COST ABOUT 2,000.00 PLUS LABOR. PART IS NOT COVERED UNDER ANY WARRANTY AND UNLESS YOU FIX IT, IT IS UNSAFE TO DRIVE. THIS PART HAS FAILED IN OTHER TOYOTA MODELS THAT HAS RESULTED IN A RECALL. ,

UNDETECTED BRAKE FLUID LEAK WHILE IN USE. VEHICLE UNDERCARRIAGE WAS CHECKED FOR LEAKS BUT NOT VISIBLE.

BRAKING BECAME ERRATIC. PEDAL WAS SQUISHY AND ABS LIGHTS CAME ON. THIS OCCURRED OVER SEVERAL MONTHS BUT ON AN INTERMITTENT BASIS. LIGHTS WOULD GO OFF FOR A WHILE THEN COME BACK ON.

Mileage: 140,000

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACCUMULATOR AND ACTIVATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE REPAIR WAS NOT COVERED BY WARRANTY OR RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/06/16*LJ *TR

Mileage: 70,000

THE STEERING WHEEL HAD BEEN ADJUSTED TO A SETTING FOR A SHORTER DRIVER, AND WHILE IN THE PROCESS OF RE-SETTING IT FOR A TALLER DRIVER, THE STEERING WHEEL AND ITS HOUSING CAME COMPLETELY OFF OF THE SHAFT THAT REACHES INTO THE ENGINE. TO SAFELY GET OFF THE ROAD, AN ATTEMPT WAS MADE TO STICK IT BACK ON, AND IT WAS UNABLE TO STAY IN THE CORRECT POSITION. ONCE THE VEHICLE WAS PULLED OVER, TO TRY TO REATTACH IT, THE DRIVER AGAIN ATTEMPTED TO SEAT THE HOUSING ON THE SHAFT. THIS MANEUVER WAS COMPLETED SUCCESSFULLY, BUT UPON ATTEMPTING TO DRIVE AGAIN, THE "SLIPPERY WHEN WET" WARNING LIGHT CAME ON AND WHATEVER ENGINE MECHANISM THAT ALERTS BEGAN TO ENGAGE, AFFECTING THE BRAKES, ACCELERATOR, AND STEERING. THIS ALL HAPPENED AS WE WERE BACKING OUT OF THE DRIVEWAY, AND THEN ATTEMPTING TO MANEUVER INTO THE ROADWAY.

Mileage: 117,122

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. WHILE DRIVING AT 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND BECAME STUCK. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL MULTIPLE TIMES TO RELEASE THE PEDAL. THE CHECK ENGINE AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

WHILE DRIVING DOWN HIGHWAY 17 SOUTH TOWARDS SANTA CRUZ, CALIFORNIA ON A RAINING WEDNESDAY MORNING, I SUDDENLY FELT MY VEHICLE LOOSING CONTROL IN A SLIPPERY DOWNHILL HIGHWAY AND I HIT THE CENTER DIVIDER WITH THE LEFT FRONT OF VEHICLE AND CAR SPUN MULTIPLE TIMES AND HITTING THE LEFT REAR BUMPER TO THE WALL FACING THE ONCOMING TRAFFIC. THERE ARE 4 OF US IN THE VEHICLE ALL WEARING SEAT BELTS AND SUFFERED INJURIES. THE AIRBAGS DID NOT DEPLOY AND THE ANTILOCK BRAKE SYSTEM DID NOT ACTIVATE. MY INSURANCE COMPANY DECLARED THE VEHICLE TOTAL LOST. I WAS ADVISED TO CONTACT TOYOTA DEALERSHIP IN FREMONT TO INVESTIGATE THE REASONS WHY THE AIR BAG AND ABS DID NOT ACTIVATE. I AM ABOUT TO CALL THE DEALERSHIP ONCE THEY OPEN IN FEW MINUTES. *TR

Mileage: 72,000

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE SENSOR, VSC SENSOR AND THE TRAC OFF SENSOR LIGHTS ILLUMINATED. THE CONTACT THEN NOTICED THAT THE BRAKING SYSTEM MALFUNCTIONED, MAKING THE VEHICLE DIFFICULT TO STOP. THE CONTACT INDICATED THAT ADDITIONAL PRESSURE WAS APPLIED TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS DIAGNOSED BY THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE HUB OF THE WHEEL BEARING WAS CORRODED. THE CONTACT STATED THAT BOTH REAR WHEEL HARNESSES WERE REPLACED TO REPAIR THE DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,154.

Mileage: 94,154

WHILE DRIVING AT 35 MILES PER HOUR, THE BRAKE LIGHT ON THE DASHBOARD CAME ON, BRAKE PEDAL BEGAN GOING ALL THE WAY DOWN WHILE BRAKING, AND THE BRAKE PEDAL BEGAN MAKING NOISE. I STOPPED THE CAR, OPEN THE HOOD AND FOUND THAT ALL MY BRAKE FLUID WAS GONE. THE TOYOTA DEALERSHIP WAS NEARBY I DROVE THE CAR SLOWLY TO THE DEALERSHIP. THEY CHECKED THE BRAKE SYSTEM ONLY TO FIND OUT THAT ALL THE BRAKE FLUID WAS IN THE BRAKE BOOSTER. MY SERVICE ADVISER TOLD ME THE BRAKE SYSTEM FAILED DUE TO BAD SEALS BETWEEN THE MASTER CYLINDER AND THE BRAKE BOOSTER. NOW THE MASTER CYLINDER AND BRAKE BOOSTER NEED TO BE REPLACED. I PURCHASED THE HIGHLANDER BRAND NEW IN 2008. THE VEHICLE IS ONLY 5 YEARS OLD WITH APPROXIMATELY 78,420 MILES ON IT AND HAS BEEN SERVICED EVERY 5,000 MILES EVER SINCE I PURCHASED IT. THIS SHOULD NEVER HAPPEN TO A VEHICLE THAT HAS BEEN WELL MAINTAINED. IT'S A SERIOUS SAFETY MATTER, AND MY BRAKES HAD JUST BEEN REPLACED ALONG WITH THE BRAKE FLUID AT THE SAME DEALERSHIP ON OCTOBER 02, 2013. *TR

Mileage: 78,420

THE RIGHT FRONT BRAKE OF MY 2008 TOYOTA HIGHLANDER POPPED LOUDLY WHEN I BACKED UP. IT SOUNDED AND FELT LIKE THE BRAKE LOCKED UP. THIS PROBLEM SEEMED TO HAVE ALREADY EXISTED SINCE THE DAY I PURCHASED THE BRAND-NEW VEHICLE IN DECEMBER 2008, AND IT GOT WORSE AND WORSE. THEREFORE, I TOOK THE VEHICLE TO A TOYOTA DEALER FOR INSPECTION AND THE THEY SAID, "THERE IS NOTHING WRONG WITH THE BRAKE. IT IS NORMAL AND IS JUST THAT THE BREAK IS SHIFTING." HOWEVER, I ASKED THEM WHY THE POPPING SOUND "ONLY" CAME FROM THE RIGHT FRONT BRAKE. THEY AVOIDED MY QUESTION AND DID NOT ANSWER. AS MY CONCERNS OVER THE BRAKE GREW MORE AND MORE, I TOOK MY VEHICLE TO THE SAME DEALER AGAIN, BUT THEY SAID, "MY VEHICLE IS OUT OF WARRANTY AND I HAVE TO PAY $45 TO HAVE IT RE-CHECKED." I TOLD THEM THAT WHEN MY VEHICLE WAS INSPECTED FOR THE PROBLEM THE FIRST TIME, IT WAS STILL UNDER WARRANTY, AND THE PROBLEM NEVER WENT AWAY; INSTEAD, IT BECAME EVEN WORSE. HOWEVER, THEY STILL INSISTED THAT I HAD TO PAY IN ORDER TO HAVE IT INSPECTED AGAIN. I WAS SO DISAPPOINTED I LEFT THE DEALERSHIP. AT THE TIME OF THIS WRITING, THE RIGHT FRONT BRAKE STILL MAKES A LOUD, ANNOYING POPPING SOUND WHEN I BACK UP MY VEHICLE, WHICH MAKES ME WORRY THAT THE BRAKE COULD MALFUNCTION ANYTIME WHEN I AM ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2008 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND APPLYING THE BRAKES TO AVOID HITTING A DEER, THE BRAKES SEIZED AND THE VEHICLE FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED. THE CONTACT MENTIONED THAT NONE OF THE AIR BAGS DEPLOYED. AS A RESULT, THE DRIVER AND A PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE SCENE. THE FAILURE AND CURRENT MILEAGE WAS 70,000. UPDATED 11/01/12*LJ UPDATED 11/02/12

Mileage: 70,000

VSC, TRACKING AND ABS LIGHTS COME ON WHEN DRIVING. SOMETIMES ON AS SOON AS I REVERSE IN THE MORNING. USED TO GO OFF IF I TURNED CAR OFF AND RESTARTED. SOMETIMES DOESN'T COME ON UNTIL I AM ALMOST HOME FROM WORK (30 MILES) SOMETIMES THE BRAKES FEEL OFF AND NOT GRIPPING. HAD BRAKES INSPECTED AND EVERYTHING FINE. *TT