2019 TOYOTA HIGHLANDER Fuel/propulsion System Problems
81 complaints about Fuel/propulsion System
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Fuel/propulsion System Complaints (81)
The car randomly shuts off, while waiting in line or when the break is depressed. The vehicle won’t start, battery is completely dead and then comes back randomly.
This is the second time this year 2025 my Toyota Highlander 2019 stalled fist in the middle of of intersection and second on the drive thru in in&out. Suddenly my car died. Tried to turn on followed the on screen instructions but the car failed to turn on. The first time it happened in the middle of the intersection while waiting for the light to change, after the issue I when straight to a car shop and oreilly they have this machine to check any possible issues and he said nothing shows in his machine but he think it’s the battery but I told the guy my battery and on the car shop Midas same result no major issue found and one of the technicians says It could be the auto shot off features, that must be manually turn off since this will automatically turn on. The second incident in In&Out the car died suddenly, tried to turn the car but it was on Drive so change to stop then tried to turn on multiple times but faulted , the crews decided to help us push the car out of the drive thru since we are blocking all the customers car, the steering wheel so stiff could hardly turn. We can’t change gear from stop, I was told to push off and on manual break foot pedal and this this help able to change gear to neutral, so we can push the car out of the drive thru. No message or failure message in the screen. We just push the car in the parking lot. Tried to turn on but failed. One of in&out staff was so kind to help us, he has a portable jumpstart and the car able to start. Able to drive home safe. Now I’m afraid to turn on my car or drive far distance due to this issues.
There is a potential of a serious accident concerning this car. The engine shuts down completely when you are emerging into traffic. I consider this a death trap. Out dealer in Lima, Oh does not want to fix it. I don't seem to be able to get this problem fixed. I appreciate hearing from you as the problem is getting worse.
I had just driven up a steep driveway and made a slightly sharper than 90 degree turn at a very low speed to pull into a home parking spot when the car lunged forward suddenly and slammed into the stone wall of the house at a high speed. The section of this driveway after the turn is only 2.5 car lengths, but the car picked up enough speed to smash the front of the car in. The car was totaled and driver and side curtain airbags all deployed. I do not know why this happened as there is no way I would have hit the gas hard while pulling up to a building to stop. I also would not have slammed on the gas thinking it was the brake since there would have been no reason to slam on the brake when I was only going 5-10 miles per hour max around the tight turn. My shoe was not caught on a pedal, both sandals were still on my feet after the accident. I am not a two footed driver. I feel that it was an accelerator malfunction, as the gas pedal had always been a little strange with a delayed response, but may have also involved the transmission after driving up the steep hill and then returning to a short but flat stretch leading up to the house. I was very bruised up, particularly my shins and ankles. Two months later, I still have some visible bruising. I also had injuries from the seat belt on my chest and what appeared to be a powder burn from the airbags. I was quite traumatized by the sudden acceleration and violence of the crash and not understanding how or why it happened. If someone had been standing in front of the house to greet me on my return, they would have been killed. The car was towed away and totaled by the insurance company, so the problem hasn't been reproduced or confirmed. There were no warning lamps or messages that I'm aware of prior to the incident, except that the gas pedal has always felt inconsistent concerning when it engages. My phone self-dialed 911 and law enforcement came out to do an accident report.
Check engine light has came on. Code p107b which is what the recall for this vehicle year has but doesnt incude my vin.
Was stuck in traffic on a highway for about 25 minutes going 0 miles per hour because of an accident about 5 miles away. Then the traffic started to clear and began driving on the road again. About five minutes later, the vehicle lost full drive abilities and the check engine light came on, traction control light on, brake light was on, ABS light was on, stability control warning light on, and then on the info screen the vehicle stated, "Hybrid System Malfunction Stop in a Safe Place, See Owner's Manual", screen then showed within 2-seconds, "Pre-Collision System Malfunction Visit Your Dealer", then in about 2 additional seconds later the info screen stated, "Check Engine Visit Your Dealer", then most every waring light turned on, and there was no power for drive with either hybrid or gasoline engine. The vehicle basically came to a sudden halt in the middle of traffic with steering wheel locked and no control. Had to get police involved and a tow to get off the road. Had vehicle towed to a local toyota dealership and they do not open until Monday at 9am. This incident occurred on Saturday around 3pm.
Vehicle just turned 12,000 miles. When fueling the vehicle gas gauge does not read correctly. This may cause an unexpected loss of control and accident if out of gas when driving. Vehicle has not yet been to the dealer for repair but going soon. As far as I can determine there are no warning lamps for a faulty fuel gauge.
lost power 3 times - each time making a left hand turn at low speed -Nov.23 2023 -- Dec. 20 2023 & Jan, 30 2024 Groove Toyota checked vehicle out on Dec.21 2023 couldn't find problem - took it to Groove Toyota again on Jan. 31 2024 - told to make another appointment to allow full day of testing - safety concern for family and other traffic - no warning prior to loss of power
Driving on 495 N Beltway car started stalling and then suddenly stopped accelerating/decelerating while engine was running. Almost was rear ended by fast moving traffic. Carefully glided to the shoulder and called Tow Tuck Incident on 12/18/2023
Experience "dead zones" in accelerator pedal movement. Experience "no acceleration" with first 1-2 inches of travel from idle position. This is constant and does not vary noticibly with speed. I was driving in an suburban shopping area in York PA with three lanes of travel in each direction. I intended to move from the laft hand lane to the center lane. I indicated my intentions and waited for an opening. I was travelling about 35-40mph. When an opening came along, I steered into the indended lane, but depressing the accelerator to increase my speed, no acceleration occurred. I then panicked and depressed the pedal quicker, and the ensuing acceleration nearly catapaulted me into the semi truck in the center lane ahead of me. I missed the truck by inches. I have had this issue evaluated at Bennett Toyota in Lebanon PA, and the Lancaster Toyota, the dealer who sold me the vehicle in May of 2023, is aware of the issue. Bennett Toyota service department tried to fix the issue by replacing the brake switch. That did not alleviate the problem. I have had several other instances when pulling into traffic when the delayed acceleration caused me issues but no accidents. I believe this issue is related to the selectable "snow" driving function. I think the system is somehow stuck in the "snow" mode at all times. I may have substantiated this today when I experimented with the "snow" function while driving at about 45 mph. When I select the "snow" mode while driving, the accelerator "dead zone" actually gets worse. Bennett Toyota Service response is "it drives like any other Highlander". If that is so - this is truly a huge issue with "drive by wire" tachnology...!!! As a note, at Bennett Toyota I did drive a 2019 Highlander privately owned by the service manager and it did indeed have the dead zone in the acelerator - a fact that the service manager admitted to me verbally. I have read many instances of this issue in chats online.
Vehicle check engine turned on to check AWD system after about 2 days when filling with gas the engine wouldn't start and had Low brake power message on dashboard. Checked code and got P0171 and P0174 which mean engine's air/fuel mixture becomes too lean for the Engine Control Module (ECM) to correct within its normal operating range there are many posts and threads about same issue on highlanders as old as 2017 please look into this issue that could potentially cause a hazard. will take vehicle in for inspection 06/13/23 at Toyota of Naperville
I went out into my garage 3:30 in the morning and heard a motor running very faintly tried tracking down the noise finally located under the car at the rear. It was the fuel pump running. I went in. got my key started the vehicle let it run about a half a minute shut it off. The noise was gone. I’m worried about this pump running for hours or possibly days then catching the car on fire the garage and the house I know there have been issues. With fuel pumps in these Toyotas, but I haven’t found this particular problem online. Possibly there may be a problem with the fuel pump relay?
I have had my vehicle for a little over 3 years, with about 35K miles on it. At first, I realized my vehicle jerked a bit, but I dismissed it because it never stopped. However, I did notice that my battery was dying quickly. I was changed once by the dealership because they said the battery was defective. After they changed that battery, the next battery also went bad. While driving with my children and mother, my vehicle began sputtering and a message that said, "Check Engine Reduced engine power" came on along with "Traction Control turned off" and my engine light. My vehicle barely accelerated as I was trying to cross the intersection thankfully I managed to get out of the way of oncoming vehicles. Somehow, the vehicle ran smoothly after I turned it off and turned it back. After that issue, I then experienced an error message in reference to the Start/Stop system along with the check engine light. That issue also cleared when I turned my vehicle on and off. I then experienced another power loss issue, at which time I traveled to my local Toyota dealership but they were unable to help me then due to a battery issue. The issue then cleared itself somehow again; however, the issue came back the next day. I managed to get my vehicle to the side of the roadway at which time the vehicle stalled. I tried starting the vehicle again; however, it would not turn over. After being on the roadside for about 2 to 3 hours, I tried starting my vehicle again, and it drove fine until I reached the dealership. My vehicle was placed on a machine where they received the code for a fuel rail issue along with a misfire. I was then advised that this issue is not covered under warranty. I was also told that the problem would cost me over 4K for the part which does not include labor. I have been doing my research since and I now find that there is a recall on my vehicle.
Temporary Loss off Power: After driving about 100 miles we stopped for a 15 minute break. Afterwards I started the car and to my surprise the engine was running but I had no power. I was able to coast down a slight grade to avoid other vehicles in the parking lot. I stopped the car, put it in Park (P), put it back in Drive (D) and was able to drive as before. We purchased this vehicle in September of 2018. It has slightly over 14K miles. This has happened at least once before.
When running, after stopping at a stop sign, the car hesitates to go, kind of sputters. When turning the car on, the lights on the dash flicker and now the car won’t start. On days prior, you would turn the car key, but the car wouldn’t start on the first time. It sounded like it wouldn’t turn all the way on, like the battery died. I didn’t leave the radio on or anything that would warrant that.My safety was put at risk because I work in healthcare and get off work at midnight so if I broke down or stalled in traffic, this could cause an accident.
On occasion I have been walking around this car while its just parked in my garage and I hear a a humming sound like a electric gas pump. This is 4 hours after it was used last. It is a faint sound coming from the the rear seating area. Just before I started to write this I went out to check it again and its not doing it. This is not a one time event and its concerning since I believe its electric and may be involved with gas in a parked garage. The vehicle is in like new condition and had one minor cosmetic type accident while in its first year of use. Scratches to driver side panels and front bumper. I will call the dealer tomorrow to see what they have to say. Thanks in advance for any info you can share on this issue, a fire in my garage would bad.
My wife was going to pick our kids up for school and was on a 60mph highway when the check engine light came on and the vehicle slowed down to 30mph in heavy traffic. She was able to maneuver off the road and get to safety. We took the vehicle to the dealership where they replaced the 3 fuel injectors for $1900. Vehicle has 38,000 miles. With such low miles and the fact that this happened on a highway in my opinion this is a major safety concern.
My car continues to stall/become powerless while driving even after replacing the low-pressure fuel pump as part of the earlier safety recall On Oct/28 2021by the dealer. The same problem started re-occurring once two weeks ago and again twice today while driving on busy road. It is a safety issue, my car has driven only 17k miles. I have visited the dealer last week and reported the issue and requested to check the fault code and ascertain the fault. They have expressed their inability to do it and said, the car is out of warranty. I think the problem is beyond the fuel pump or the work was not done in a proper workmanship manner.
Our 2019 Highlander xle ( VIN [XXX]) is currently at the Lonestar service department. Service Rep ([XXX]), Assistant Sales Manager [XXX], and [XXX], were fully advised of the stall problems of our vehicle on 9/13/2031. Our paperwork on previous tall repairs were left with [XXX]. On 9/13/2021, we left our 2019, Highlander XLE in the Toyota Lonestar Service department, Lewisville, Texas, for stalling (would not drive) repairs. They were fully notified of several stall episodes. The most recent stall was while driving, 30 mph in Denton, Texas, in heavy traffic, in the middle of an intersection. My wife was terrified when the car stalled. The screen went black. Her car mileage was 9344 mileage at this most recent problem 9/2021. My wife when she starts the car leaving the house. She always going through the procedure to turn off the "start/stop" function, before leaving our residence ("manually turns off the auto stop-start feature"). This vehicle has stalled, several times, in heavy traffic while wife was driving, putting my wife in personal danger. The vehicle is very much at risk of a serious traffic accident. The Toyota dealer, in Denton Texas, has been made aware this problem, when it was returned for service repairs several times. They have not fixed this on going problem at all. This car is a "Lemon". This problem has occurred (stalls occurred on 3/16/2021, and 3/26/2021, 5/17/2019)The care was taken to Lonestar Toyota and Denton Toyota for repairs on these stall occasions. My wife says there were additional stall episodes. The Denton Police have a report of my wife being stalled on I-35 in heavy traffic on 3/5/2021. We waited in a police car for four hours for a tow truck, because of dangerous fast traffic. My wife says two other police departments have similar reports of these stall episodes, when police responded, (Flower Mound Police was one she recalled. https://www.consumerreports.org/car-recalls-defec INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
We purchased our brand new Toyota from the dealership in July of 2019. We used the dealership for every scheduled maintenance and maintained updated contact information the whole time. On August 6, 2021 when we were approximately 100 miles from home our car stalled abruptly in the middle of an intersection. The car was not driveable so we called a tow truck and we’re able to obtain a rental car. The car was towed to the nearest dealership which informed us the problem was due to a recalled faulty fuel pump. ( The first we had ever heard of the recall) The dealership fixed the car free of charge but denied us twice when we asked for approximately $450. 00 in reimbursement charges for the tow truck and car rental. We finally received a notice concerning the very long ongoing recall on or about September 2, 2021. We feel Toyota possibly knew about the dangerous recall when they sold us the car in July 2019. Thankfully it happened just as we were leaving a red light and no one was coming through the intersection, so no crash occurred
Problems: 1) Check Engine Light lit up. 2) "Hybrid System Malfunction" warning on heads-up display. 3) "Pre-Collision System Failure" warning on Heads-Up Display. 4) Gasoline engine stalls after an intentional deceleration and is unable to come back up to speed. First Event: On July 4th, my wife and I were driving on an interstate highway. We entered an exit ramp interchange to merge onto another highway and when trying to accelerate the car suddenly became sluggish, and gave messages for problems 1), 2), and 4) stated above. Problem 3) did not occur during this event. Messages stated to pull over in a safe location. We parked on the shoulder and immediately shut the car off, waited 5 minutes and then started the car again. We were able to drive to the next off-ramp to a city street (about 100 yards) before the engine started becoming sluggish again and lurching, error messages remained throughout the event. OBD codes stated simply "faulty engine" on a car with 16,000 miles. Dealership was unable to find a cause, but did find a code for ignition failure. They checked some things but did not do any repairs, and were unable to replicate the issue as it seemed to have cleared. Diagnosis was "vapor-lock" and no explanation for why. Second Event: On August 6th, my wife was driving the vehicle to visit family, when pulling onto an exit ramp, was unable to accelerate again afterwards. All the same warnings popped up, but this time also had problem 3). Engine stalled when warnings appeared and did the same sluggish lurching. After pulling off in a safe area, Shut the car off and tried to restart 4 times, warning did not clear. Gasoline Engine does not operate when pedal is pressed. Shut the car down for 2 hours and tried to restart afterwards, warnings still present, engine now runs when pedal is pressed, but stalls when idle. Shutdown for another hour while waiting for a tow, warnings still present, still stalls when idle. Waiting on callback from dealership.
Driving under "normal" weather conditions when the check engine light warning along with the hybrid maintenance warning light. The car stalled while trying to safely pull to the side of the road. The vehicle was towed to the nearest Toyota dealership. They confirmed fuel pressure codes p0087, p107b, p3190. I was told Toyota has not issued any updates for this problem. So I am stuck with a car that isn't safe to drive, especially long distances.
My vehicle was not part of the fuel pump recall like the other 3.3M vehicles from Toyota. However, my vehicle exhibited the exact same symptoms as those cars and stranded me on the side of the road twice. This included pushing on the accelerator and getting no response from the car followed by numerous system warning lights including hybrid system malfunction, front collision system failure, and check engine light. Initially, the dealership could not find anything wrong when I first brought it to them. The second time it happened, I was able to bring the car in with the check engine light still on so they were able to diagnose it and are currently replacing the fuel pump. My car (and many others) should have been included in this recall, this is a huge safety issue as this had me stranded on the side of very busy highways twice plus not being able to accelerate in traffic.
Mileage: 20,000
I was driving my car on a major intersection. The light turned green and I proceeded to make a left turn onto a major street. As I made it onto the street a warning came up that said "Hybrid system malfunction" and my car immediately started decelerating even though I had the gas pushed. I was able to sway to the right into a parking lot and stop the car before it stopped. My daughter was in the back seat at the time when the car failed and since we were in the middle of accelerating to get onto the major street when the car started decelerating, the cars behind me had to hit brakes/change lanes. I had the car towed to the closest Toyota dealership. They diagnosed it as a failed fuel pump. I looked up the issue and saw that Toyota had a recall on fuel pumps. I told them I wanted the improved fuel pump replacement. They informed me that my car was a Toyota Highlander Hybrid and my fuel pump was different than the recalled Toyota Highlander fuel pump and was not on recall. They replaced the failed fuel pump with the same product and assured me that the car was safe to drive and my fuel pump just failed and was not on recall.
While driving approximately 70mph on an interstate, lost ability to accelerate. Car started to slow down, forcing us to stop. Very fortunate no one was behind us or we would have been rear-ended. Multiple warning lights came on at this point, including the check engine light, AWD malfunction, pre-collision system malfunction and hybrid system malfunction. Contacted Toyota dealership immediately and slowly drove the car to dealership. Upon inspection, was told that the fuel pump failed. Was also told that the problem is a recall issue for other Toyota models but not for the Hylander. Car is now at dealership being repaired.
In the morning of 6/15/2021 while driving the 2019 Toyota Highlander Hybrid in 90+ degree heat on a busy Denver suburb thoroughfare, the Denso fuel pump failed causing multiple malfunction messages to be displayed and the engine to stall placing the SUV and me in a very unsafe situation in traffic. The SUV was partially in traffic because a curb prevented me from driving the vehicle out of traffic and the fail safe mode did not allow me to drive to a cross street to get the SUV out of traffic. Fortunately, a police squad arrived, parked behind me with emergency lights flashing until the tow truck arrived. The SUV was taken to a nearby Toyota dealer where Toyota service personnel in conjunction with Toyota engineering determined the Denso fuel pump was the problem and was replaced. Toyota has the Denso fuel pump. Moments before the SUV stalled multiple malfunction messages started being displayed including but not limited to: check engine light see dealer, pre-collision system malfunction, AWD system malfunction, Hybrid System malfunction, etc.
THE VEHICLE WAS TAKEN FOR SERVICE ON 1/8/21 AT TOYOTA OF SCRANTON FOR REAR SUSPENSION PROBLEMS. THEY HAD REPLACED ARM AWAY, TRAILING. WE CALLED AGAIN FOR DEVICE IN FEBRUARY 2021 FOR PROBLEMS WITH THE CAR. IT WAS SCHEDULED FOR SERVICE ON MARCH 20,2021, WHICH TOYOTA OF SCRANTON DID NOT HAVE THE PARTS. IN JANUARY 2021, TOYOTA MENTIONED NOTHING OF THE PENDING FUEL PUMP RECALL. WE RECEIVED NO CALLS FROM TOYOTA AT ANY TIME FOR A RECALL. WE BECAME AWARE OF THE RECALL AFTER WE EXPERIENCED PROBLEMS WITH THE CAR IN FEBRUARY. TOYOTA HAS STILL NOT RESOLVED THE FULL PUMP RECALL.
Mileage: 12,760
I BOUGHT THIS CAR NEW WITH ABOUT 11 MILE ON IT. THE TRANSMISSION IMMEDIATELY HAD SHIFTING ISSUES AS IT COULD NOT DECIDE WHAT FORWARD GEAR TO GO INTO AND SHIFTED HARD AND FELT AS IF IT WAS GOING INTO TWO GEARS AT ONE TIME AND AFTER A SHORT DRIVE THE INSTRUMENT CLUSTER WARNING DISPLAY INDICATED A CHECK ENGINE LIGHT AND WARNING THAT THE TRANSMISSION WAS OVERHEATING AND ACTED AS IF THE ENGINE WAS STARVING OF FUEL AS IT SURGED AND DID NOT DELIVER POWER TO GO BEYOND 35 MPH. AFTER I BOUGHT IT THE DEALER REASSURED ME AT LEAST THREE TIMES THAT THE CAR WAS OKAY AND THAT THIS IS THE WAY THAT THE TRANSMISSION SHIFTS. I REPEATEDLY HAD THE DEALER CHECK IT AND THE DEALER REASSURED ME THAT THERE WAS NO TROUBLE CODE AND NO PROBLEMS FOUND ALTHOUGH THE CHECK ENGINE LIGHT WAS ON AND THE INSTRUMENT CLUSTER SHOWED TRANSMISSION OVERHEATING AND THEY FIXED A WIRING CONNECTOR TO TRY AND FIX THE RUNNING PROBLEM. A CLASS ACTION SUIT CAME OUT FOR THE FUEL PUMP FAILURE RECALL AND THE 8 SPEED TRANSMISSION. I FEEL THAT THIS IS A VERY COMMON PROBLEM THAT THE DEALER AND MANUFACTURE ARE TRYING TO HIDE. AFTER 13 MONTHS AND 2,800 TOTAL MILES THE TRANSMISSION OVERHEATED, BURNED UP THE INTERNAL CLUTCH SET AND I NOW HAVE NO FORWARD AND REVERSE GEARS. I FEEL THAT THE SURGING AND TRANSMISSION PROBLEMS ARE A SOFTWARE DEFECT AS THE SHIFTING DEFECT COMES AND GOES AND VASTLY PROMOTED IF I DRIVE IT VERY GENTLY FROM A COLD START. ONCE WARMED UP IT DOES NOT ACT UP AS OFTEN EXCEPT WHEN TWO GEARS SEEM TO BE ENGAGED AT THE SAME TIME. THE KEY ALSO INTERMITTENTLY DOES NOT ALLOW THE CAR TO START AND INSTRUMENT CLUSTER ALSO SHOWS TRAC LIGHT , ABS FAILURE LIGHT, BSM NOT AVAILABLE, SMART KEY FAILURE, AND COMPLETE BLACK OUT OF THE INSTRUMENT CLUSTER AND SHOWN TO THE DEALER MECHANIC AND SERVICE WRITERS AND PHOTOGRAPHED AND VIDEOTAPED FOR DOCUMENTATION AND IN THE REPAIR ORDERS.
Mileage: 11
FUEL PUMP RECALL WAS APPARENTLY IN EFFECT WHEN VEHICLE WAS PURCHASED IN FEBRUARY 2020. DEALER (RIVERVIEW TOYOTA, MESA AZ) SCHEDULED SERVICE FOR THE RECALL IN OCTOBER 2020. AFTER DROPPING OFF THE VEHICLE, ASST SERVICE MANAGER CALLS TO INFORM ME THEY DON'T HAVE THE PART AND DON'T KNOW WHEN IT WILL BE AVAILABLE. I DRIVE MY THREE GRANDDAUGHTERS 5 DAYS A WEEK AND I MORE THAN CONCERNED THAT THIS ISSUE STILL REMAINS UNRESOLVED!
VEHICLE IS SLOW TO RESPOND AND/OR HAS INTERMITTENT PERFORMANCE WHEN ACCELERATING OR MOVING FROM COMPLETE STOP. THERE IS LAG TIME IN THE VEHICLE'S RESPONSE TO DRIVER ACCELERATION WHICH MAKES IT CHALLENGING TO ENTER (FROM ROADWAY OR DRIVEWAY) ONCOMING TRAFFIC OR MERGE INTO INTERSTATE/FREEWAY TRAFFIC. THE DELAY IN THE RESPONSIVENESS AND INCONSISTENT PERFORMANCE CAUSES DRIVER TO NEED EXTRA TIME AND DISTANCE WHEN ENTERING THE FLOW OF TRAFFIC. THE FRONT END ALSO BECOMES JUMPY AND ENTERS WITH A SKID/PULL FORCE CAUSING THE NEED TO STEER INTO THE VEHICLE AND COURSE-CORRECT. VEHICLE ALSO DOES NOT ACCELERATE WELL OUT OF A RIGHT-HAND TURN ON 90DEG TURNS AND LAGS TO ACCELERATION PAST APEX. THIS PARTICULAR VEHICLE WAS PURCHASED 07/25/2020 WITH 4,278 MILES. TOYOTA ISSUED A RECALL FOR LOW-PRESSURE FUEL PUMP IN 01/2020 AND ADDED THIS MODEL TO THE RECALL LIST IN 10/2020. AN INTERIM SAFETY RECALL NOTICE STATING THE VEHICLE COULD STALL WHILE DRIVING INCREASING THE RISK OF A CRASH, PARTICULARLY AT HIGH SPEEDS. AS OF 02/15/2021, TOYOTA HAS NOT ISSUED A REMEDY TO THIS SAFETY RECALL WHICH HAS BEEN OPEN, IN TOTAL, FOR MORE THAN A YEAR. AS A DRIVER WHO RELIES ON FREEWAY TRAVEL IN ARIZONA, THIS IS DISTURBING AND THE ADDITIONAL ERRATIC PERFORMANCE IN-TOWN DURING NORMAL TRAFFIC IS EQUALLY UNSETTLING. THIS VEHICLE IS STILL BEING USED IN NORMAL CONDITIONS DUE TO THE OWNER BEING IN AN ESSENTIAL INDUSTRY DURING THE PANDEMIC, BUT RECREATIONAL DRIVING IS BEING LIMITED DUE TO THE OPEN AND UNRESOLVED SAFETY RECALL ISSUED BY TOYOTA. I ALSO CONTACTED MY SERVICE WRITER AT TOYOTA BEFORE RECEIVING THE LETTER, SHORTLY AFTER PURCHASING THE VEHICLE TO ASK IF THE ACCELERATION DELAYS AND INCONSISTENCY WERE NORMAL IN THIS VEHICLE BECAUSE THE DRIVER EXPERIENCE IS SUBPAR TO WHAT SHOULD BE EXPECTED WITH A NEW, LOW-MILE XLE VEHICLE.
Mileage: 11,000
RECALL ON THE VEHICLE FOR FUEL PUMP, AND REPLACEMENT IS NOT YET AVAILABLE. TOYOTA STATES THE PART WILL BE AVAILABLE BY END OF FEBRUARY / EARLY MARCH. WE HAVE ASKED THE DEALER TO ALLOW US TO RETURN THE VEHICLE BUT THEY WILL NOT BECAUSE THE CURRENT VALUE IS LESS THAN WHAT IS OWED. WE HAVE ASKED TOYOTA MANUFACTURER TO ACCEPT THE VEHICLE AS A RETURN WITH NO NEGATIVE BALANCE (WE HAVE ALREADY PAID ON THIS VEHICLE FOR 14 MONTHS). THEY STATE THE PROBLEM WILL BE REPAIRED AND THE VEHICLE IS SAFE TO DRIVE. THE RECALL STATES THE CAR CAN STOP AT ANY TIME AT HIGH RATES OF SPEED, WITH OR WITHOUT WARNING. OUR VEHICLE HAS HESITATION AND THAT IS ONE OF THE SYMPTOMS NOTED IN THE RECALL. WE DO NOT WANT TO WAIT ANY LONGER FOR THE VEHICLE TO BE REPAIRED, AND WE DO NOT WANT TO CONTINUE TO PAY FOR A VEHICLE WE DO NOT FEEL SAFE DRIVING. WE HAVE AN ARBITRATION MEETING WITH TOYOTA HOWEVER, I WAS READING THE WARRANTY AND IT SAYS TO FILE A COMPLAINT WITH YOU. CAN YOU HELP US GET THIS RESOLVED IN A TIMELY MANNER?
RECEIVED NOTICE OF RECALL MORE THAN 60 DAYS AGO, NHTSA NO.20V-682 "LOW PRESSURE FUEL PUMP MAY STALL VEHICLE AND CAUSE CRASH" CALLED BOTH MY DEALERSHIP AND TOYOTA WITH RESPONSE OF: "NO DATE FOR REMEDY" I HAVE TRAVEL PLANNED AND THIS 2019 HIGHLANDER SHOULD NOT BE ON THE ROAD FOR FEAR OF CRASH. WHY NO POSITIVE RESULT YET?
VEHICLE HAD A PROLONGED HESITATION WHEN TRYING TO ACCELERATE INTO MOVING TRAFFIC WHILE RAMPING ONTO THE INTERSTATE. AFTER THE HESITATION THE VEHICLE THEN SURGED INTO TRAFFIC.
Mileage: 16,000
ALTHOUGH MY CAR WAS NEW (ONLY 11 MONTHS OLD) AND LESS THAN 5000 MILES, IT HAD SHUT DOWN COMPLETELY WHILE I WAS PULLING OUT OF A PARKING LOT. I HAD TO GET IT TOWED TO THE NEAREST TOYOTA DEALERSHIP OVERNIGHT. THEY TOLD ME IT WAS MY FAULTY FUEL PUMP AND THAT THEY HAD NEVER SEEN THAT HAPPEN TO SUCH A NEW CAR BEFORE. CURRENTLY I HAVE MY CHECK ENGINE LIGHT ON (MY CAR HAS LESS THAN 6200 MILES ON IT) AND IT ONLY GOES AWAY WHEN I PUT IN A FULL TANK OF GAS. AFTER I DRIVE ABOUT 2 MILES, THE CHECK ENGINE LIGHT TURNS ON AGAIN. I AM TERRIFIED MY CAR ENGINE WILL JUST DIE ONCE I'M ON THE ROAD, OR WORSE, THE FREEWAY. I AM UNABLE TO DRIVE THIS CAR WITHOUT THAT FEAR. PLEASE SEE CULVER CITY TOYOTA RECORDS FOR PROOF OF MY FUEL PUMP PROBLEM AND ENGINE DYING. THEY ALSO HAVE RECORD OF MY TOWING TO THAT DEALERSHIP THE NEXT DAY ON SEPT 1, 2020.
Mileage: 5,000
MY VEHICLE HAS BEEN ON THE RECALL LIST SINCE JANUARY 2020, BUT TOYOTA STILL HAS NOT ISSUED ME A NOTICE TO HAVE THE FUEL PUMP REPLACED. THEY CONTINUE TO SAY OVER THE PHONE THAT THEY HAVE NO REMEDY AVAILABLE. THIS IS OUTRAGEOUS. THEY SHOULD ISSUE THE NOTICE SO I CAN GET THE PUMP REPLACED BEFORE THE TRANS ON THE HIGHWAY. SO FAR I HAVE NOT HAD A MALFUNCTION.
LACK OF RESPONSIVENESS IN ACCELERATION FROM A STOP; SLUGGISH RESPONSE TO PRESSING THE ACCELERATOR WHEN ACCELERATING FROM A STOP OR WHILE MOVING AND ATTEMPTING TO PASS SLOWER MOVING VEHICLES; HAVE NEARLY CAUSED AN ACCIDENT MORE THAN ONCE WHEN TURNING/PULLING OUT INTO TRAFFIC WITH PLENTY OF SPACE BUT UNABLE TO ACCELERATE CORRECTLY. ALSO UNEVEN SHIFTING; TRANSMISSION JERKS WHEN SHIFTING GEARS.
Mileage: 6,250
VEHICLE RAN WELL FOR ABOUT 5 MONTHS BUT STARTED HESITATING, REDUCED THROTTLE RESPONSE AND JUMPING FORWARD ONCE GAS PEDAL DEPRESSED FURTHER. HESITATION FELT IN STEERING WHEEL AND TRANSMISSION SHIFTING IRREGULAR. NOTHING ON COMPUTER DIAGNOSTICS, THEREFORE NOTHING WRONG ACCORDING TO DEALERSHIP. HAPPENS WHILE IN MOTION.
Mileage: 10,000
WHEN SLOWING DOWN AND THEN TRYING TO ACCELERATE AGAIN THERE IS A HESITATION FROM WHEN I PUSH THE GAS PEDAL AND WHEN THE CAR ACTUALLY ACCELERATES. IT HAPPENS FROM A COMPLETE STOP SOMETIMES ALSO. SOMETIMES THE CAR JERKS WHEN IT DOES THIS. THE PASSENGER CAN FEEL IT ALSO
Mileage: 4,000
ON 2 SEPARATE OCCASIONS, WE HAVE HAD ISSUES WITH THE CAR SHUTTING DOWN. THE FIRST TIME, WE HAD TO TOW IT TO TOYOTA AT THE DEALERSHIPS ADVICE. THE SECOND TIME WAS ON THE 465 AROUND INDIANAPOLIS WHEN MY WIFE HAD TO SLAM ON BRAKES TO AVOID A LAST MINUTE CAR STOPPAGE AND THE CAR COMPLETELY SHUT DOWN FOR 6 MINUTES CAUSING MY WIFE AND DAUGHTER TO BE IN VERY UNSAFE CONDITIONS. IN BOTH CASES, THE DEALERSHIPS TOLD US THAT THE TESTS SHOWED THE CAR HAD NO FULL SHUT DOWNS WHICH IS NOT ACCURATE. I AM REPORTING THIS BECAUSE AND I AM NERVOUS ABOUT MY FAMILY'S SAFETY AND OTHERS SAFETY.
Mileage: 12,500
2019 TOYOTA HIGHLANDER HYBRID. TODAY EXACTLY ONE YEAR FROM PURCHASE IT STALLED ON A BUSY PUBLIC ROADWAY FOR THE 4TH TIME. WITH THE 4 INCIDENTS IN JUNE, JULY, & SEPT 2020, THE CAR, WITHOUT WARNING 1."POWERED DOWN" ALMOST IMMEDIATELY TO A DANGEROUS SLOW POINT WITH NO ACCELERATION IN RESPONSE TO PRESSING GAS PEDAL IN THE FOLLOWING LOCATIONS: A HIGH TRAFFIC MAJOR URBAN BRIDGE(40MPH); INTERSTATE HIGHWAY(75MPH); COMING INTO BUSY CITY INTERSECTION(5 -10MPH); COUNTRY HIGHWAY (45MPH) 2.POWER STEERING WAS SLOW AND DIFFICULT. 3.MASTER WARNING LIGHT ACTIVATED. AUDIBLE TONE/CONSTANT BEEPING ACTIVATED. "HYBRID SYSTEM MALFUNCTION., PULL OVER TO SAFETY, CALL DEALER, CHECK ENGINE, PCS" , AND MULTIPLE OTHER WARNINGS. 4.WITHIN MOMENTS THE CAR COMPLETELY DIED (BEFORE I COULD SEEK LEGAL AND/OR SAFE PARKING.) SAFE PARKING REQUIRED MULTIPLE ATTEMPTS. IN JULY (ILLINOIS) THE CAR REQUIRED TOWING OFF VERY BUSY INTERSTATE HIGHWAY. ASSESSED AS "NO ISSUES". WITHIN ONE HOUR A MINI-SERIES OF SPUTTERING, CHOKING, STALLINGS IN CITY INTERSECTION, DEALERSHIP THEN KEPT OUR VEHICLE OVERNIGHT. MORE LENGTHY DIAGNOSTICS "THREW" FUEL CODES. BAD GASOLINE? TODAY CAR SHOULD HAVE BEEN TOWED BUT TOYOTA ROADSIDE ASSISTANCE DENIED MY VIN & PHONE# EXISTED IN THEIR DATABASE. HOME DEALERSHIP CONFIRMS I AM, WITHOUT DOUBT, IN DATABASE. DURING HOUR+WAIT FOR ASSISTANCE, DASH CLEARED OF ALL WARNINGS W/ IGNITION. HOME DEALERSHIP ADVISED DRIVING TO CLOSEST DEALERSHIP.5 MILES. MY CAR CURRENTLY SITS IN A MISSOURI TOY. DEALERSHIP W/ FUEL PUMP SUSPECT. I WAS TOLD REPAIRS COULD TAKE UP TO A WEEK. 97 FUEL PUMPS CURRENTLY BACK ORDERED IN PARTS SYSTEM. 20,500 MILES/ALL SERVICE PLAN REQUIREMENTS MET PROMPTLY. I HAVE ALL INSPECTION FORMS/SERVICE RECEIPTS. NO ABILITY TO UPLOAD DOCUMENTS NOW BUT WOULD LIKE TO BE CONTACTED BY NHTSA FOR MORE INFORMATION AND TO SHARE SERVICE DOCUMENTS.
Mileage: 15,000
MY VEHICLE WAS UNDER RECALL NO. 20V-012 SINCE MARCH OF THIS YEAR. I CALLED THE TOYOTA DEALERSHIP AT LEAST TWICE TO ASK ABOUT IT & WAS TOLD THERE WAS NO FIX FOR IT AT THE TIMES I INQUIRED. I WAS ALSO TOLD THAT I WOULD BE NOTIFIED WHEN A FIX WAS AVAILABLE. I NEVER RECEIVED A NOTICE. ON 9/15/20 I WAS MAKING A TURN OUT OF A PARKING LOT ONTO A CITY STREET WHEN THE CAR BEGAN HESITATING & MADE ONLY HALTING MOVEMENTS. IT WOULD NOT ACCELERATE BEYOND ABOUT 3-4 MPH. THE CHECK ENGINE WARNING LIGHT CAME ON ALONG WITH A LOW FUEL PRESSURE MESSAGE & A MESSAGE TO TAKE THE CAR TO A DEALER. FORTUNATELY, I WAS ABLE TO PUT ON THE HAZARD LIGHTS & SLOWLY LIMP INTO ANOTHER ENTRANCE TO THE PARKING LOT. THE CAR HAD TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP NOTIFIED ME THE FOLLOWING DAY THAT THE PROBLEM WAS THE FAULTY FUEL PUMP THAT WAS UNDER RECALL & THEY JUST HAPPENED TO HAVE THE PARTS NEEDED FOR REPAIR. GREAT. GLAD TO HAVE THE VEHICLE FIXED. MY QUESTION IS...WHY DIDN'T I EVER GET A NOTICE THAT A SOLUTION TO THE PROBLEM WAS AVAILABLE? IT WOULD HAVE BE NICE TO AVOID THE HAZARDOUS EVENT THAT OCCURRED. I HOPE THAT TOYOTA WILL STEP UP TO THE PLATE & NOTIFY OTHER OWNERS OF THIS VEHICLE THAT THEY ARE ABLE TO HAVE THE REPAIR DONE. PLUS, 6 MONTHS TO COME UP WITH A SOLUTION FOR A RECALL REPAIR SEEMS EXTRAORDINARY LONG.
Mileage: 11,214
GAS SPILLING AFTER FUEL PUMP RECALL*** EVER SINCE FUEL PUMP RECALL WAS DONE ON 08/15/2020, THE CAR IS LEAVING ME IN A DANGEROUS SITUATION WHEN I FILL MY GAS TANK IN THE GAS STATION AND IT'S SPILLING OUT GAS EVEN AFTER THE PUMP NOZZLE CUTS OFF. THIS HAPPENED TWICE ( ACTUALLY 3 TIMES) AND STARTED ONLY AFTER THIS RECALL WAS DONE. LAST NIGHT (9/6/2020) WHEN I WAS FILLING GAS IN A GAS STATION ABOUT 50 MILES FROM HOME, IT DID SPRAYOUT/SPILLED A LARGE AMOUNT OF GAS ( ALMOST HALF GALLON ) INTO THE GROUND LEAVING ME IN AN EXTREMELY DANGEROUS SITUATION. SO I DROVE BACK TO WHERE I LIVE AND WENT INTO A SONOCO TO CONFIRM THE ISSUE. THIS TIME THE GAS GOT SPILLED EVEN AFTER THE PUMP NOZZLE CUT OFF AND STOPPED PUMPING. ALMOST A QUARTER GALLON GAS SPILLED OUT. WHEN IT HAPPENED FOR THE FIRST TIME ON AUGUST 24TH (08/24/2020) WHEN I FILLED THE GAS FOR THE FIRST TIME AFTER THIS RECALL I DIDN'T QUITE REALIZE WHAT WAS GOING ON AND FOR SURE IT WAS MY CAR. AFTER FILLING THE GAS TANK IN THE GAS STATION I FELT MY SHOES WERE SLEEPY AND I COULD FEEL GAS ON THE GROUND. NEXT DAY MORNING I STARTED SMELLING GAS AND WENT TO SEE THE BACK OF THE CAR AND I COULD SEE SOME DROPS. APPARENTLY THAT WAS LIQUID GAS DROPPING OFF BEING THE TANK STILL FULL.
Mileage: 6,500
2019 HIGHLANDER PURCHASED 12/2019. I GUESS I AM LUCKY, MINE HAS NOT STALLED YET. VERY POOR THROTTLE RESPONSE. TAKEN TO AUTIO NATION TOYOTA FT MYERS 3 TIMES INCLUDING HAVING A REGIONAL REP THERE. HE CLAIMS MINE IS OPERATING WITHIN FACTORY SPECS. SUPPOSEDLY MINE IS NOT A PART OF THE FUEL PUMP ISSUE. NOT THAT IT MATTERS TOYOTA SAYS THE PARTS ARE NOT AVAILABLE. FACTORY REP SAYS MINE HAS 41 COMPUTERS. WHAT COULD POSSIBLY GO WRONG? YEH RIGHT LOOK AT THIS WEB SITE AND SEE THE SIMILAR COMPLAINTS ACROSS THE TOTAL TOYOTA LINE INCLUDING LEXUS. WARNING IF YOU HAVE THE LANE DEPARTURE FEATURE (LDA) BE EXTRA CAREFU. IF THE LDA ACTIVATES AND YOURS IS ONE WITH THE LACK OF THROTTLE RESPONSE, IT MAY END UP MOVING YOU INTO ANOTHER LANE OR OFF THE ROADWAY.IT HAS HAPPENED TO ME. ACCCELRATER SHIFTED WAT DOWN AND ALMOST PUT ME IN ANOTHER LANE. LUCKILY NO OTHER VEHICLES PRESENT HOW MANY BODY BAGS WILL IT TAKE TO FORCE THE FEDS TO ACT? OH I FORGOT. THEY ARE NEEDED ELSE WHERE. TOYOTA WINS Y MORE LIKE A THUNDERSTORM. IF YOU BOTHER TO SCAN THIS FED WEB SITE YOU WILL SEE ALL TH ALL I KNOW IS TO THE CAR BUCKS, FAILS TO RESPOND TO NORMAL ACCELERATION, OR OVER DOWNSHIFTS. SO FAR I HAVEN'T TAKEN OUT ANY OTHER VHICLE ,PERSON, OR ME. IF YOUR VEHICLE IS EQUIPPED WITH THE LANE DEPARTURE FEATURE (LDA) WATCH OUT IF YOU TRYING TO ACCELERATE, MINE LDA ACTIVATED, AND ALMOST PUT ME IN ANOTHER LANE. LUCKLY THERE WASN'T ANOTHER ANOTHER CAR THERE. READ ALL THE SIMILAR COMPLAINTS ON THIS FEDERAL WEBSITE COVERING ALL MODELS OF THE TOYOTA BRAND (LEXUS INCLUDED) WITH THE 8 SPEED TRANSMISSION AND SEE NOTHING IS BEING DONE BY TOYOTA OR THE FEDS. I WONDER IF THE FEDS NEED A BODY BAG COUNT TO TAKE ACTION. OH I FORGOT THE BAGS ARE NEEDED ELSE WHERE AND TOYOTA WILL WIN.
Mileage: 2,800
FUEL PUMP RECALL - CAR STUTTER OR HESIATATES WHILE AT A RED LIGHT. DEALER GIVING ME THE RUN AROUND. THE PROBLEM IS INTERMITTEN
Mileage: 25,000
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STANDING START THE VEHICLE WOULD SUDDENLY ACCELERATE AND IMMEDIATELY HESITATE BEFORE ACCELERATING AND OPERATING AS NORMAL. THE FAILURE HAD OCCURRED ON 2 SEPARATE OCCASIONS. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED AFTER THE RECALL REMEDY WAS PERFORMED FOR THE NHTSA RECALL CAMPAIGN NUMBER 20V012000(FUEL SYSTEM). THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE DEALER TOYOTA OF SARASOTA LOCATE AT 7435 TAMIAMI TRAIL SARASOTA FL. AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,250.
Mileage: 6,250
ON TWO DIFFERENT OCCASIONS, 07/17/2020 AND 07/29/2020, MY VEHICLE CUT OFF/STALLED AFTER I HAVE ACCELERATED FROM A STOP LIGHT. AFTER I REACHED THE SPEED OF ABOUT 15 MPH AND THEN FOR NO APPARENT REASON THE ENGINE SHUT OFF FOR 3-4 SECONDS WHILE MY FOOT WAS STILL DEPRESSED ON THE ACCELERATOR. THEN JUST AS SUDDEN, THE ENGINES POWER COMES BACK ON AND JERKS ALL PASSENGERS BACK IN THEIR SEATS.I NEVER TOUCHED THE BRAKE DURING BOTH OCCURRENCES.THE BOTH TIMES IT HAPPENED I WAS ON A MULTI LANE CITY STREET.THE ISSUE HERE IS THAT BY MY VEHICLE STOPPING SUDDENLY WITHOUT APPLYING THE BRAKE MY BRAKE TAIL LIGHTS WILL NOT WARN THE DRIVER BEHIND ME, AND HE MAY IF HE IS NOT PAYING ATTENTION REAR END MY VEHICLE. THIS HAPPENED ON TWO
Mileage: 6,376
WHILE DRIVING IN A CITY WARNINGS ON INSTRUMENT PANEL CAME ON: "HYBRID SYSTEM FAILED", "ALL WHEEL DRIVE FAILED", "TAKE CAR TO THE DEALER", AND THE CAR STOPPED. HAD TO HAVE IT TOWED TO THE DEALER. FOLLOWING DAY THE DEALER CALLED ME TO SAY THAT EVERYTHING IN THE CAR CHECKED OUT OK AND THEY COULDN'T DUPLICATE THE PROBLEM, I'M NOW VERY WEARY OF TAKING THE CAR ON A TRIP BECAUSE I DON'T KNOW WHEN IT MAY QUIT AGAIN. THE CAR JUST TURNED 10K MILES.
Mileage: 10,000
WHILE DRIVING ON A CITY STREET IN BALTIMORE, MD ON VACATION AT ABOUT 35 MPH HAVING JUST CONE AROUND A BLIND CURVE MY VEHICLE'S ENGINE SHUT OFF AND WOULD NOT RESTART, GOT MULTIPLE MALFUNCTIONS ON THE DISPLAY. WE WERE ALMOST REAR ENDED MULTIPLE TIMES DUE TO THE VEHICLE BEING IN A LANE OF TRAFFIC FOR ABOUT AN HOUR AFTER IT SHUT OFF. HAD IT TOWED TO THE DEALER AND WAS TOLD THAT IT WAS THE FUEL PUMP. THE MECHANIC SAID THAT THE NON-HYBRID HAD A RECALL BUT SINCE WE HAVE A HYBRID IT ONLY HAS A TSB SO IT IS NOT COVERED BY THE RECALL 20V012000 EVEN THOUGH IT SHOULD BE AS THE ENTIRE GASOLINE FUEL SYSTEM IS THE SAME. I LOOKED UP THE RECALL INFORMATION AND THE HAZARD DESCRIBED HAPPENED TO ME EXCEPT WE DIDN'T CRASH.
Mileage: 47,000
TOYATA ISSUED A RECALL FOR A FAULTY LOW PRESSURE FUEL PUMP IN MAY BUT HAS NOT REPLACED IT IN MY CAR.
VEHICLE STALLS OUT SEVERAL TIMES. HAVE TAKEN IT TO DEALERSHIP BUT NO PROBLEM FOUND. WE WERE DRIVING THE VEHICLE MADE A TURN ONTO A MAJOR STREET DURING RUSH HOUR. IT STALLED OUT, WE JUST MADE IT TO THE SIDE OF THE ROAD. CAR FINALLY GAVE OUT AND DID NOT START AGAIN. THIS IS VERY DANGEROUS DUE TO POOR POWER WHILE DRIVING AND CAN ENDANGER PEOPLE IN THE CAR AS WELL AS SURROUNDING VEHICLES.
Mileage: 17,000
DEALER NOTIFIED ME OF A FUEL PROBLEM IN JANUARY AND STILL NOT FIX BY END OF JUNE--CAR STALLS AND RUNS BADLY AT LOW SPEEDS OR STOPPED AT LIGHT. *TR
Mileage: 1,200
TOYOTA ISSUED A RECALL NOTICE IN JANUARY ABOUT POSSIBLE FUEL PUMP PROBLEMS WHICH IF IT FAILED COULD CAUSE A CRASH. FIRST INDICATION WAS A FIX WOULD BE AVAILABLE IN MARCH. AS OF TODAY, NO FIX AND NO FIRM DATE WHEN A FIX WILL BE AVAILABLE.I'M CONCERNED ABOUT DRIVING THIS HIGHLANDER NOW THIS IS GOING ON 6 MONTHS WITH MY VEHICLE SITTING IN MY GARAGE. CALLS TO DEALERS ARE FUTILE SINCE THEY HAVEN'T BEEN ADVISED BY TOYOTA. AT THIS POINT I CONSIDER MY HIGHLANDER A LEMON. *TR
Mileage: 13,000
I HAVE RECEIVED A RECALL NOTICE FROM TOYOTA FOR A LOW PRESSURE FUEL PUMP ISSUE WHICH MAY STOP THE VEHICLE. IF THIS HAPPENS THE VEHICLE MAY STALL WHILE DRIVING AND COULD RISK A CRASH. NOTHING HAS HAPPENED SO FAR BUT WE ARE AFRAID TO DRIVE THE VEHICLE. WE GOT THIS CAR FOR TOWING AND TOYOTA WILL NOT PROVIDE US WITH A COMPARABLE VEHICLE THAT WILL TOW. THE ETA ON THE REPAIR WAS TO BE ABOUT 6/1/2020 BUT TOYOTA WILL NOT PROVIDE A FIRM DATE FOR REPAIR. ALL OF OUR SUMMER VACATION PLANS ARE ON HOLD UNTIL WE GET THIS FIXED. *TR
TL* THE CONTACT LEASED A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING SLOW AND ATTEMPTING TO PARK IN A PARKING SPACE, THE ENTIRE INSTRUMENT PANEL FLASHED ALONG WITH A CHIME. THERE WAS A LOUD NOISE COMING FROM THE ENGINE WHILE THE VEHICLE PROPELLED FORWARD. THE BRAKE PEDAL WAS DEPRESSED TO STOP THE VEHICLE HOWEVER THE VEHICLE CONTINUED OVER A CURB AND CRASHED INTO A POLE WHERE IT CAME TO A STOP. THE VEHICLE WAS POWERED OFF IN ORDER FOR THE VEHICLE SPEED TO STOP. NO AIR BAGS DEPLOYED. THERE WERE NO INJURIES REPORTED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE LOCAL MILLENNIUM TOYOTA DEALER (257 N FRANKLIN ST, HEMPSTEAD, NY 11550) WAS CALLED WHERE IT WAS SUGGESTED TO HAVE THE VEHICLE TOWED AND THAT THEY WOULD FOLLOW UP ONCE THE VEHICLE WAS IN THEIR POSSESSION. THE VEHICLE WAS TOWED THE DEALER BUT NO CALL WAS RECEIVED SO THE CONTACT CALLED AND LEFT A VOICEMAIL. THE MANUFACTURER WAS THEN CALLED AND MADE AWARE OF THE FAILURE. THE CONTACT WAS ALSO INFORMED BY THE MANUFACTURER THAT PAPER WORK WAS NEEDED TO HAVE THE VEHICLE INSPECTED AND THAT THE BLACK BOX WAS TO BE INSPECTED WHICH COULD TAKE A WEEK FOR THE RESULTS AND A MONTH FOR A SOLUTION. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER THE RECALL REMEDY WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000.
Mileage: 6,000
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MANUFACTURER REPORTS THAT VEHICLE MAY STALL AND NOT RESTART LEAVING DRIVER STRANDED .
Mileage: 3,000
I HAVE A 2019 TOYOTA HIGHLANDER. A FRIEND INFORMED ME OF THE RECALL THAT WAS IDENTIFIED BACK IN JANUARY 2020 REGARDING THE FAILING FUEL PUMPS AND RISK OF CRASH. TOYOTA NEVER SENT ME A LETTER WITHIN THE 60 DAYS. I'VE BEEN WAITING ON A SOLUTION EVER SINCE. ON APRIL 30 (TODAY), I FINALLY GOT A LETTER LABELED "INTERIM NOTICE". THE LETTER SAYS THEY ARE WORKING ON A SOLUTION. I HAVE FIVE CHILDREN AND IT IS NOT RIGHT THAT WE HAVE TO WORRY ABOUT ENDING UP IN A CRASH EVERY TIME WE DRIVE IT. I FEEL THAT I HAVE BEEN VERY PATIENT WITH THE SITUATION. NO SOLUTION AFTER 4 MONTHS IS COMPLETELY UNACCEPTABLE. TOYOTA SHOULD BE HELD ACCOUNTABLE AND APPROPRIATELY RECOMPENSE OWNERS IN SOME MANNER IN ADDITION TO REPLACING THE DEFECTIVE PART FREE OF CHARGE.
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING THROUGH A PARKING LOT AT 10 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO PETERSON TOYOTA (9101 W FAIRVIEW AVE, BOISE, ID 83704) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE SAME DEALER WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT COULD NOT DO ANYTHING AND TOLD THE CONSUMER TO WORK WITH THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED WHEN BACKING OUT OF THE DRIVEWAY CAR JERKED AND ALMOST HIT THE ANOTHER CAR BEHIND HIM.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE, HAPPENED AT A PARKING LOT. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PETERSON TOYOTA (9101 W FAIRVIEW AVE, BOISE, ID 83704 35816), HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER CONFIRMED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000. *BF CONSUMER STATED MANUFACTURER COULD NOT HELP AND FOR THE CONSUMER TO KEEP CONTACTING THE DEALER. RENTAL CAR WAS OFFERED.*JB
Mileage: 4,000
WE PURCHASED THIS VEHICLE NEW IN MAY, 2019. WITHIN A FEW WEEKS, WE NOTICED A PROBLEM WITH IT STALLING OUT MOMENTARILY WHEN TURNING AT INTERSECTIONS OR IDLING AT LIGHTS. WITHIN 4-5 SECONDS, YOU COULD FEEL IT FINALLY PICK UP FUEL AND GO. IT GIVES YOU A VERY SCARY FEELING TO THINK YOU CAN'T KEEP MOVING ALONG WITH THE TRAFFIC, ESPECIALLY WHEN OUR GRANDCHILDREN ARE IN THE BACK SEAT. WE RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS A RECALL FOR THE FUEL PUMP AND WE WOULD NEED TO LEAVE IT THERE FOR REPAIR. THEY PUT US IN A RENTAL DODGE DURANGO, WHICH IS FINE, BUT THAT'S NOT THE VEHICLE WE WANTED WHEN WE PURCHASED OUR HIGHLANDER. THIS WAS OVER A MONTH AGO AND WHEN WE CONTACT THE SERVICE DEPARTMENT ARE JUST TOLD THAT THERE IS STILL NO FIX IN SIGHT. WE THINK IT'S BEEN LONG ENOUGH FOR SOMETHING TO HAVE BEEN DONE. OUR WARRANTY IS EXPIRING WHILE IT SETS ON THE DEALER'S LOT IN THE HOT FLORIDA SUNSHINE. IT WAS ALWAYS GARAGED WHILE IN OUR CARE.
THERE WAS A RECALL FOR THIS VEHICLE ON JANUARY 13, 2020. IT IS NOW APRIL 26,2020 AND THERE IS NO REMEDY FOR THE ISSUES WHICH CAN RESULT IN A DEADLY CRASH. THE VEHICLE MAY STALL WHILE DRIVING AND THE STEERING WHEEL WILL LOCK. THE VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING CAUSING THE VEHICLE TO STALL AND BE UNABLE TO BE RESTARTED. IT IS RIDICULOUS AND UNACCEPTABLE THAT WE PURCHASED A BRAND NEW, SUPPOSEDLY SAFE CAR, THAT NOW IS A DEATH TRAP. TOYOTA HAS FAILED TO PROVIDE A REMEDY FOR THE DEFECT WITHIN A REASONABLE TIME.
Mileage: 5,000
I OWN A 2019 TOYOTA HIGHLANDER, IT HAS STALLED SEVERAL TIMES DURING BUSY COMMUTE TO OR FROM WORK. I AM SO SCARED TO DRIVE THIS VEHICLE, THAT I REFUSE TO DRIVE IT TO ANY DESTINATION LONGER THAN 50 MILES. I NEED THIS CAR REPLACED, I HAVE THREE YOUNG CHILDREN, AND I PAYING FOR AN UNSAFE, UNRELIABLE CAR. I WOULD LIKE FOR TOYOTA TO REPLACE THIS VEHICLE.
Mileage: 1,000
THERE HAS BEEN NO ACCIDENT HOWEVER I AM STILL WAITING FOR THE RECALL TO BE REMEDIED IN A TIMELY MANNER RECALL WAS APPARENT JAN 13,2020 THERE IS A POTENTIAL FOR LOSS OF LIFE IF MY VEHICLE SHOULD BE OPERATING AT A HIGH LEGAL SPEED LIMIT AND SUDDENLY STOP BECAUSE OF AN INADEQUATE FUEL PUMP. THIS DELAY IS NOT ACCEPTABLE. I PURCHASED A BRAND NEW AUTO AND IT SHOULD BE FULLY OPERATIONAL AS I RELY ON IT TO GET ME TO AND FROM WORK AND DAILY LIFE ACTIVITIES.
THGE RECALL DOES NOT HAVE A FIX. IT IS DANGEROUS AND DRIVING THIS VEHICLE GREATLY INCREASES THE RISK OF A CRASH.IT HAS BEEN IN THIS CONDITION FOR QUITE SOME TIME, I AM AFRAID TO USE MY 2019 TOYOTA HIGHLANDE. TOYOTA CANNOT PROVIDE A DATE FOR A "FIX" THEY NEED TO BUY MY CAR BACK. APPRENTLY THIS CONDITION WAS ON GOING SINCE I BOUGHT THE VEHICLE.HOWEVER,WAS NOT DISCOVERED UNTIL SEVERAL MONTHS AGO.
Mileage: 32
I BOUGHT THIS 2019 HIGHLANDER 2 MONTHS AGO AND THE CHECK ENGINE LIGHT CAME ON-THE FUEL INJECTOR WAS BURNT UP, REPLACED IT, NOT EVEN 24 HOURS LATER THE CAR WAS POURING GAS AND CHECK ENGINE LIGHT BACK ON..IT BARELY HAS 30,000 MILES ON IT. I WILL NEVER BUY A TOYOTA AGAIN. WE ARE STUCK WITH THIS CAR AND IT'S A TICKING TIME BOMB WITH AN OPEN RECALL WE WERE NOT INFORMED OF THAT IS VERY DANGEROUS, IT WENT INTO LOW ENGINE POWER AND STALLED IN THE MIDDLE OF A VERY BUSY STREET AND ALMOST CAUSED ME A WRECK.
Mileage: 30
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT LEXUS OF TACOMA AT FIFE LOCATED AT (1708 40TH AVE CT E, FIFE, WA 98424), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THERE HAS BEEN A RECALL ISSUED ON THIS VEHICLE FROM 13 JAN 2020. THERE IS NO REMEDY YET. THE ISSUE HAS TO DO WITH THE FUEL PUMP MALFUNCTIONING, WHICH CAN LEAD TO LOSS OF POWER AND INCREASED RISK OF ACCIDENTS. HAVING BEEN IN A VEHICLE BEFORE WITH LOSS OF POWER IN RUSH HOUR TRAFFIC, I'M UNLIKELY TO WALK AWAY FROM THE SAME TYPE OF MALFUNCTION IF IT WERE TO HAPPEN AGAIN. I CAN'T DRIVE MY VEHICLE WITH ANY CONFIDENCE IT WILL BE SAFE. IT'S BEEN 2 MONTHS AND NO REMEDY IS YET AVAILABLE. THIS IS RIDICULOUS.
RECEIVED NOTICE FROM TOYOTA, VEHICLE MAY STALL WHILE DRIVING INCREASING THE RISK OF A CRASH..IAM AFRAID TO DRIVE THIS ON A HIGHWAY, ARE THEY SUPPOSE TO GIVE YOU A LOANER? NO ACCIDENTS YET
VEHICLE INTERMITTENTLY CHUGS AND STALLS AT LOW SPEEDS. WHICH RESULTS IN POOR FUEL MILEAGE. VEHICLE HAS ALSO STALLED 3 OTHER OCCASIONS WITHOUT CHUGGING AND NOT IN MOTION, ALL 3 TIMES WAS WHILE AT A STOP LIGHT OR WHILE ATTEMPTING TO TURN. LOOSES POWER WITHOUT ENGINE MIL LIGHT DEALERSHIP INDICATED THE HYBRID SYSTEM HAS OVERHEATED 4 TIMES WITH NO ABILITY TO DUPLICATE. VEHICLE ALSO HAS HAD THE STEREO FLIP THROUGH NUMEROUS SCREENS WITHOUT BEING TOUCHED. AT ONE POINT WHEN IT STALLED THE VEHICLE STATED ' HYBRID SYSTEM INACTIVE ,PARK SAFELY', BUT IT WAS IN AN INTERSECTION. LUCKILY IT RESTARTED AND WAS ABLE TO MOVE BEFORE AN ACCIDENT OCCURRED.
Mileage: 4,200
MY VEHICLE HAS BEEN RUMBLING AND THE CHECK ENGINE LIGHT ON. A DEALER TURNED IT OFF VIA RESET, BUT THE CAR IS STILL ACTING UP. WE JUST GOT A NOTICE FROM TOYOTA THAT THE VEHICLE IS AT RISK OF STALLING UNEXPECTEDLY AND WITH NO REMEDY FOR OVER A MONTH.
Mileage: 23,000
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS DESIGNED. TOYOTA OF BROOKFIELD 20655 W CAPITOL DR, BROOKFIELD, WI 53045, WAS CONTACTED BY PHONE AND IT WAS ACKNOWLEDGED THAT THERE WAS A DEFECT WITHIN THE VEHICLE. THE CONTACT WAS INFORMED TO RETURN THE VEHICLE TO THE DEALER AS SOON AS POSSIBLE TO BE DIAGNOSED. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 20V120000 (FUEL SYSTEM, GASOLINE) FOR WHICH THE VIN WAS SUBJECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 4,000
WHEN ACCELERATING FROM A STOP, THE CAR ABRUPTLY LOST POWER AND IT FELT LIKE THE ENGINE WAS GOING TO STALL OUT COMPLETELY, BUT THEN THE CAR STARTED ACCELERATING AGAIN. THIS HAPPENED THREE TIME TODAY. IN TWO CASES I WAS NEEDING TO ACCELERATE BRISKLY AS I WAS EITHER CROSSING, OR ENTERING ONTO, A BUSY STREET WITH FAST TRAFFIC. IN TWO CASES (IN BOTH CASES I WAS MAKING A RIGHT TURN FROM A STOP) THE RED EXCLAMATION POINT WARNING SIGN APPEARED BRIEFLY ON THE DASH BOARD UPPER SCREEN. ON THE THIRD OCCASION (I WAS ACCELERATING STRAIGHT AHEAD FROM A STOP), A RED WRITTEN MESSAGE APPEARED ON THE CENTER DASH BOARD SCREEN, BUT IT DISAPPEARED BEFORE I COULD READ IT.
Mileage: 2,300
PULLING OUT OF A BUSINESS PARKING LOT (SOMEWHAT OF AN INCLINE) ONTO BUSY STREET AND VEHICLE STALLED. BAD TIMING FOR THIS TO HAPPEN. MASTER CAUTION LIGHT ILLUMINATED BUT NOT CEL PER WIFE WHO WAS DRIVING. I THINK RECENT RECALL UNDERWAY FOR FUEL PUMP DOESN'T INCLUDE MY VIN, BUT I AM SUSPICIOUS AND AM THINKING IT PROBABLY SHOULD. VEHICLE STARTED AND RETURNED HOME FINE (10 MILES) AT APPROX 40-50MPH.
Mileage: 3,900
TL* THE CONTACT OWNS A 2019 TOYOTA HIGHLANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE TOYOTA OF NORTH CHARLOTTE DEALER (LOCATED AT 13429 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE DRIVING AND THAT THE FUEL CONSUMPTION HAD INCREASED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WOULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mileage: 26,000
FIRST INCIDENT OCCURRED IN DEC 2019 AND THEN AGAIN IN JAN 2020. WHILE DRIVING ENGINE LOST POWER AND VEHICLE BEGAN LURCHING FORWARD AND BACK UNCONTROLLABLY. AFTER PULLING OVER ENGINE SHUT DOWN. THANKFULLY WE DID NOT CAUSE AN ACCIDENT. CHECK ENGINE LIGHT CAME ON, ALSO SAID REDUCED ENGINE POWER AND TRACTION CONTROL OFF. FIRST TIME DEALER SAID IT WAS BAD GAS. SECOND TIME THEY TESTED FUEL PUMP AND IT WAS PRODUCING 5 PSI. WAY BELOW 50-60 PSI NORM. NOW OUR VEHICLE IS PARKED WAITING FOR TOYOTA TO DEVELOP A FIX FOR THEIR FUEL PUMP. NO IDEA HOW LONG THAT WILL TAKE. OUR CAR IS PART OF THE ALMOST 700,000 TOYOTA RECALLED. TOYOTA USED TO MEAN QUALITY, NOT SURE ANY MORE.
Mileage: 18,000
FUEL PUMP STOPS WORKING WHILE DRIVING ON HIGHWAY AT HIGH SPEEDS, VEHICLE RIDES ROUGH INTERMITTENTLY THEN SHUTS DOWN. VEHICLE WILL NOT START UP AGAIN.
Mileage: 16,500
STOPPED AT A STOP LIGHT AND WHEN IT TURNED GREEN PUSHED ON THE GAS PEDAL. THE ENTIRE CAR JERKED AND DIDN'T HAVE ANY POWER TO GO THROUGH THE INTERSECTION. THE RPM GAGE BEGAN JUMPING AS THE CAR ROLLED. I ROLLED ON THROUGH THE INTERSECTION, WAS ALMOST HIT. HAD NO STEERING ABILITY. LIGHTS AND ALARMS BEGAN GOING OFF. MESSAGE BOARD SAID TRACTION CONTROL TURNED OFF. THEN CHECK ENGINE. THEN VISIT DEALER. THEN THE CAR DIED AT THE EDGE OF THE INTERSECTION AND WE PUSHED IT OFF THE HIGHWAY ONTO A COUNTY ROAD. IT WILL NOT START AT ALL. ACTS LIKE IT ISN'T GETTING ANY GAS. THIS IS THE 3 INCIDENT WITH THIS CAR DOING THIS. WE HAVE TOWED IT TWICE TO THE DEALERSHIP. THEY REPLACED A VALVE IN THE ENGINE. THEY SAID IT WAS STUCK. APPARENTLY THAT WASN'T WHAT IS WRONG WITH IT. GLAD THIS WASN'T ON THE INTERSTATE. WE COULD HAVE BEEN KILLED.
Mileage: 22,847
2019 HIGHLANDER XLE JERKS AND STALLS, THEN LOSES POWER. THIS OCCURED ON A NEWLY PURCHASED VEHICLE THAT HAS APPROXIMATELY 13K MILES ON IT, IN STOP AND GO TRAFFIC ON A SUB-URBAN STREET. NO CHECK ENGINE LIGHT OR OTHER ALERT CAME ON, PROVIDING NO INDICATION TO THE DRIVER OF THE ISSUE. WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE DEALERSHIP. THEY SAID IT WAS A FUEL PRESSURE ISSUE, AND ARE REPLACING THE FUEL PUMP - A PART THAT USUALLY LASTS MORE THAN 200,000 MILES. I HAVE NO IDEA WHETHER THIS IS A FUEL PUMP ISSUE, OR A FUEL REGULATION ISSUE, AND IF THOSE FUNCTIONS ARE BOTH PERFORMED BY THE FUEL PUMP. THE DEALER DID NOT SEEM TO BE AWARE OF THE ISSUE, AND THERE ARE NO RELATED RECALLS FOR THIS ISSUE. THEY DID FIND ONE OTHER INSTANCE OF THIS OCCURRING WHEN THEY RESEARCHED IT. I'D LIKE TO KNOW FOR CERTAIN WHETHER THIS IS A FUEL PUMP ISSUE, OR A FUEL REGULATION ISSUE. THIS PRESENTED A VERY DANGEROUS SITUATION, AND I WAS LUCKY TO BE ABLE TO GET OFF THE ROAD.
Mileage: 13,000
SEVERE HESITATION WHEN GAS IS APPLIED, ESPECIALLY WHEN CROSSING HEAVY TRAFFIC AND INSTANT POWER/QUICK ACCELERATION NEEDED. ALSO NOTED WHEN GOING AROUND CORNERS, AFTER CAR HAS SLOWED DOWN BELOW 5 MPH TO MAKE THE CORNER. GAS IS APPLIED WITH HESITATION. NOTED MORE WHEN CAR IS AT A COMPLETE STAND STILL/MOVING AT SLOW SPEED THEN GAS APPLIED TO MOVE FORWARD. CAR DOES NOT MOVE/REACT INSTANTLY. I NOTICE THIS PROBLEM ON A WEEKLY (AT LEAST) BASIS.
Mileage: 100
2019 HIGHLANDER XLE LOSES POWER, UNABLE TO ACCELERATE, & JERKS AND STALLS IN TRAFFIC.BOUGHT AT 200 MILES, CERTIFIED PREOWNED. IT IS A NIGHTMARE VEHICLE. ACCELERATOR HAS BEEN TOUCHY AND JUMPY AT TIMES, INTERMITTENTLY AT SLOW SPEEDS. FIRST TIME IT STALLED IT STARTED TO LOSE POWER PUT -PUT AND CHUG LIKE JERKING AND ALL DASH AND ELECTRICAL ON DASH WENT OUT, UNABLE TO ACCELERATE, THEN STALLED OUT IN ROAD, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. SECOND TIME IT STALLED OUT BEGAN TO LOSE POWER, PUTTER AND CHUG, UNABLE TO ACCELERATE APPLYING GAS PEDAL, GETTING NO GAS, VEHICLE DIES OUT, UNABLE TO STEER OR CONTROL VEHICLE. THIS OCCURRENCE WAS AFTER A LONGER PERIOD OF DRIVING. THIRD TIME WAS YESTERDAY 8-8-19. LEFT WORK AND ABOUT 5-7 MINUTES INTO MY DRIVE, STARTED HESITATING, LOSING ALL DASH AND ELECTRICAL POWER AND WILL NOT ACCELERATE WHEN GAS PEDAL APPLIED, THEN STALLS OUT, UNABLE TO CONTROL THE STEERING WHEEL AGAIN! ALMOST GOT HIT THIS TIME, MAN BEHIND ME COMING FAST AND HAD TO SWERVE INTO LANE OVER TO MISS ME. THIS CAR IS GOING TO KILL ME OR SOMEONE BY CAUSING AN ACCIDENT IF THEY DO NOT GET IT FIXED RIGHT. AFTER THE SECOND STALL IT WAS TOWED INTO DEALERSHIP AND THEY WERE NOT SURE BUT SAID FUEL PRESSURE WAS READING 22 AND WAS SUPPOSED TO BE IN THE MID TO HIGH 50'S. THEY REPLACED THE FUEL PUMP AND IT DROVE OK FOR A LITTLE WHILE BUT I NOTICED THE AVERAGE FUEL MILEAGE GOING DOWN FROM AN APPROX IN CITY 19.1--20 TO 17.1-17.3. HAS NEVER BEEN SO LOW SO OBVIOUSLY THE STALLING AND THE REPLACING OR THE FUEL PUMP ARE NOT THE REAL ISSUE. FUEL ECONOMY GOING DOWN SINCE REPLACEMENT OF THE FUEL PUMP AND NOW ANOTHER DANGEROUS STALLING ISSUE. CAR IS AT TOYOTA DEALER NOW. THEY NEED TO DIVE MUCH DEEPER & RESOLVE THIS VERY DANGEROUS SAFETY ISSUE! I BOUGHT THIS CAR TO FEEL SAFE AND HAVE RELIABLE TRANSPORTATION AND HAVE NEITHER. IT REALLY SCARES ME. *DT*JB
Mileage: 5,100
SEVERE HESITATION WHEN GAS IS APPLIED, ESPECIALLY WHEN CROSSING HEAVY TRAFFIC AND INSTANT POWER/QUICK ACCELERATION NEEDED. ALSO NOTED WHEN GOING AROUND CORNERS, AFTER CAR HAS SLOWED DOWN BELOW 5 MPH TO MAKE THE CORNER. GAS IS APPLIED WITH HESITATION. NOTED MORE WHEN CAR IS AT A COMPLETE STAND STILL/MOVING AT SLOW SPEED THEN GAS APPLIED TO MOVE FORWARD. CAR DOES NOT MOVE/REACT INSTANTLY.
Mileage: 500