2023 TOYOTA HIGHLANDER Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall ...
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand H...
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, an...
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X,...
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (G...
Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The...
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover...
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 H...
The transfer case blew out when I stopped at a red-light, within the first 3 years of original ownership. Only 65,000 miles on the odometer, mostly from highway driving. The car is now inoperable and repair quotes are prohibitively expensive.
Driving vehicle and front lower bumper cover assembly fell off on highway. 2 days later received a recall notice for exact issue. Safety recall 23TA12. Brought vehicle into NuCar Toyota of North Attleboro and they refused to execute recall stating prior damage to upper bumper which is not true. The...
The contact owns a 2023 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from behind the dashboard and the rear passenger-side door. The contact stated that it sounded as if something was loose. No warning lights illuminated...
Mileage: 15,700
A vehicle turned in front of me as I was going down the highway and I collided with the vehicle at 44 mph. The airbags of my car did not deploy but the airbags of the other vehicle did deploy.
A vehicle turned in front of me as I was going down the highway and I collided with the vehicle at 44 mph. The airbags of my car did not deploy but the airbags of the other vehicle did deploy.
On November 24, I took the vehicle into Gene Messer Toyota in Lubbock, TX to have them diagnose a noise in the front end. They confirmed hearing the noise but assured me the vehicle was safe to drive. No repairs were performed. 10 days later, on December 10, the front driver wheel detached while my ...
When applying the brakes sometimes, particularly when breaking at the bottom of a hill, the car lunges forward before the brake catches and it stops. The transition is jarring and does not seem safe at all. I've been told by mechanics at the Toyota shop that it is normal for a hybrid vehicle, but i...
Since I got this car, when going down hill the breaks don't work properly. It is a sudden surge and the car takes a few extra seconds to break. It happens often and I always need to keep a good distance from the car in front of me to avoid a collision. I brought up during service to my Toyota dealer...
My 2023 Toyota Highlander has had an issue where the steering wheel and brake pedal vibrate when braking at around 25 mph and higher. The car will also vibrate. This happens on the highway mainly but also on 25+ speed zones in residential areas. I have taken my car for regular maintenance and the ...
Tailgate struts failed within 2k miles of the 3/36k warranty. Even with the power back door feature "off", the struts are not simply converted to normal manual hydraulics. To lift the gate and close the gate it takes significant effort and I injured my shoulder while trying to lift it while holding ...
The contact owns a 2023 Toyota Highlander. The contact stated that the liftgate had failed to open or to close intermittently. The contact stated that the liftgate made an abnormal grinding sound while opening and would open 3-inch at a time while the contact continuously pressed the power liftgate ...
Mileage: 28,000
The contact owns a 2023 Toyota Highlander. The contact stated that the liftgate had failed to open or to close intermittently. The contact stated that the liftgate made an abnormal grinding sound while opening and would open 3-inch at a time while the contact continuously pressed the power liftgate ...
Mileage: 28,000
Blind spot feature is detecting a vehicle two lanes over from the lane I’m driving on. This has caused to almost result in a crash due to this safety hazard. Blind spot is always detecting a vehicle driving two lanes over. Blind spot signal on driver mirror flashes as well when such vehicle two la...
lift gate stuttering at 49K bought new. available for inspection. Have yet to bring to dealer because they need the vehicle for the whole day. No warnings etc just loud opening. Concerned it could give way when I am grabbing groceries at any time. Seems like a widely reported issue.
There is a wobbling sensation on my Highlander during braking at highway speeds. There is no such feeling while driving around city. It appeared after my trip on highway in heavy rain. There was no traffic, and I were using cruise control. Suddenly, doing nothing from my side but steering, I started...
There is a wobbling sensation on my Highlander during braking at highway speeds. There is no such feeling while driving around city. It appeared after my trip on highway in heavy rain. There was no traffic, and I were using cruise control. Suddenly, doing nothing from my side but steering, I started...
I have a 2023 Toyota Highlander Platinum. For some unknown reason, the dashboard suddenly stopped working. Because the dashboard is not working, I have no information on things like when the gas will run out, what speed I’m driving, or if any parts are malfunctioning. This creates a dangerous situ...
Car seats and booster seats for infants and children with the age and weight requirement for seats in a vehicle do not meet safety requirements. The second row and the third row you literally have to pick the car seat up to buckle the seatbelt in appropriately. I have asked on numerous occasions if...
Car seats and booster seats for infants and children with the age and weight requirement for seats in a vehicle do not meet safety requirements. The second row and the third row you literally have to pick the car seat up to buckle the seatbelt in appropriately. I have asked on numerous occasions if...
Randomly when braking the vehicle will "lurch" forward causing you to immediately reapply the brakes hard to stop. The dealer claims they have no knowledge of this but when you Google "Toyota Highlander hybrid brake issues" there are numerous reports of the same occurrences. This creates a serious ...
the front bumper assembly has come off our 2023 highlander twice since purchase 2 years ago, the first time the entire bumper was pulled off while on the freeway(terrified my wife) and we had to pull it off and put it in the back on the highlander and bring it to the dealership. Courtesy Toyota of B...
I have another issue that has never happened to me before. The front passenger door just popped open while I was sitting at a red light. I had just driven for over 2 hours with it closed and locked and it made a weird sound and shifted. The light on my dash came on and I had to unlock the doors and ...
The contact owns a 2023 Toyota Highlander. The contact stated that while driving at 40 MPH, the digital instrument panel went blank and showed a white screen. The contact was unable to see critical safety information and warning lights during the failure. The contact stated that the screen was white...
Mileage: 29,500
T-SB-0059-23 should cover 2023 Highlander hybrid vehicles as the same issue exists. My 2023 Highlander Hybrid seems to totally ignore braking during the transition from regenerative braking to friction braking causing me to have to suddenly push the pedal harder to compensate. The mentioned TSB only...
The side mirrors (more on the drivers side) have a vibration in them no matter how smooth of a road in which I am driving. This causes the visual to be blurred and makes me dizzy. I have been driving for 30 years and not ONE other vehicle I have ever driven or owned has had this problem. I see that ...
The contact owns a 2023 Toyota Highlander. The contact stated that while driving approximately 75 MPH, there was an abnormal scraping sound coming from the front of the vehicle. The contact stated that simultaneously, the top part of the bumper was flipped up by the slipstream and crashed onto the h...
Mileage: 211,000
My wife was hit from the driver side, causing car to deviate and have a head on collision with a fire hydrant. No airbags deployed. Side or front.
INSTRUMENT CLUSTER
I was involved in a vehicle crash on 7-1-25. I had just pulled out of the gas station and was coming up to a stop sign so I was only going about 8mph I put my foot on the brake and nothing happened. I had my foot all the way down on the brake pedal because I saw a car coming and they were traveling ...
I was involved in a vehicle crash on 7-1-25. I had just pulled out of the gas station and was coming up to a stop sign so I was only going about 8mph I put my foot on the brake and nothing happened. I had my foot all the way down on the brake pedal because I saw a car coming and they were traveling ...
I was involved in a vehicle crash on 7-1-25. I had just pulled out of the gas station and was coming up to a stop sign so I was only going about 8mph I put my foot on the brake and nothing happened. I had my foot all the way down on the brake pedal because I saw a car coming and they were traveling ...
weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I c...
weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I c...
weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I c...
We live on a farm so the fact there is rodents is no surprise. However strangest thing is the knock sensor harness has been chewed completely off two times in last two months.. when this happens it causes power loss. With the extra shielding the wire has tells me it gives off a low frequency that wo...
We live on a farm so the fact there is rodents is no surprise. However strangest thing is the knock sensor harness has been chewed completely off two times in last two months.. when this happens it causes power loss. With the extra shielding the wire has tells me it gives off a low frequency that wo...
There’s a noticeable lag in the engine, especially when starting or turning. Sometimes, it’s almost a full second, which is quite alarming. When I asked the mechanics at a few dealerships about this, they all said it’s normal for these new “Green” type engines with four cylinders and a tur...
There’s a noticeable lag in the engine, especially when starting or turning. Sometimes, it’s almost a full second, which is quite alarming. When I asked the mechanics at a few dealerships about this, they all said it’s normal for these new “Green” type engines with four cylinders and a tur...
The seat belt alarm goes off for no reason while driving, is loud and distracting and the only way to reset it is to turn off the car and restart it. Luckily, I was on a local street and was able to safely pull over. I've had this vehicle for 18 months and the alarm has gone off over 6 times now. P...
The contact owned a 2023 Toyota Highlander Hybrid. The contact stated that while driving at approximately 40 MPH on a heavy snow weather condition, the vehicle lost traction, causing the contact to lose control of the vehicle and crash into a tree, where the vehicle came to a stop. No warning lights...
Mileage: 50,000
2023 Toyota Highlander XLE, Bridgestone Alenza Sport A/S 235/65R18. This is the 2nd time we had a side wall tire blow out. First incident 08/2023 and today 03/06/2025 happened again with 3 slit/cracks/holes(not sure how describe it, attached picture) in the side wall.
Driver's side mirror has been vibrating since vehicle purchase. The issues causes vibration / shaking of the driver's side rearview mirror creating blurry traffic (in the mirror) at highway speed and is a serious safety concern. Dealership claims it is due to attachment of a blind spot mirror on m...
Vehicle was hit all the way around and was totalled with 4,000 miles. None of the airbags deployed.
-Tire Sidewalls are cracked within 2 years of use and more than half of tread is unused -Cracking sidewalls leads to blowouts as complained about by prior consumers -Went to goodyear service center for inspection as requested for warranty claim -No warning lamps
My daughter is 20 months old and I thought it was a fluke but not she 100% know how to unbuckle the chest clip. We will be driving down the road and she will undo the chest clip and wiggle out of her seat. I have reached out to Evenflo and got no help. Yesterday alone we were in the car for 2 hours ...
Unable to clear a screen on the navigation/media center. It has a pop-up for Drive Connect(a monthly fee based service from Toyota) that covers the screen about every 10 minutes while driving. It requires at least 2 touches to the screen to clear, but comes back in a few minutes. It's very distract...
THE MULTIMEDIA CENTER KEEPS POPING UP "EXPERIENCE DRIVE CONNECT". This covers up the map and to try and remove the ad you have to take your eyes off the road push multiple buttons on the screen to return to the map. This is dangerous at any speed. The dealer states this ad is part of a subscription...
Acceleration Issues, engine lag, poor response time and bucking when accelerated is pressed. Dangerous to drive not enough power to merge with traffic and hesitates to go at stop lights. Bought as a family suv and don’t feel safe with them in the car. RPMs jump when at idle. The car struggles to s...
Acceleration Issues, engine lag, poor response time and bucking when accelerated is pressed. Dangerous to drive not enough power to merge with traffic and hesitates to go at stop lights. Bought as a family suv and don’t feel safe with them in the car. RPMs jump when at idle. The car struggles to s...
Acceleration Issues, engine lag, poor response time and bucking when accelerated is pressed. Dangerous to drive not enough power to merge with traffic and hesitates to go at stop lights. Bought as a family suv and don’t feel safe with them in the car. RPMs jump when at idle. The car struggles to s...
On 10/21 the vehicle accelerated on its own. At a stoplight behind another automobile, when I only slightly lifted my foot from the brake, the car lurched forward and the auto safety stop system lit up. I never touched the accelerator pedal. I pushed back down on the brake. This was not the first t...
On 10/21 the vehicle accelerated on its own. At a stoplight behind another automobile, when I only slightly lifted my foot from the brake, the car lurched forward and the auto safety stop system lit up. I never touched the accelerator pedal. I pushed back down on the brake. This was not the first t...
I am writing to bring to your attention a serious issue regarding my Toyota vehicle, which is still under warranty. While my wife was driving to work, the front passenger tire exploded unexpectedly, without any warning lights or messages. This is particularly alarming as the car is new, purchased j...
The contact owns a 2023 Toyota Highlander. The contact stated that while operating the vehicle, the odor of gasoline was present inside and outside of the vehicle. The contact indicated that the failure had occurred intermittently after refueling the vehicle on extremely hot days. The vehicle was ta...
Mileage: 40,000
Vehicle smells like gas/fuel sometimes. I brought it to the dealership and was advised that they cannot duplicate my concerns since they can't smell anything when I dropped it off.
The contact owned a 2023 Toyota Highlander. The contact stated that while his friend was driving at 45 MPH, he failed to yield when exiting the interstate at an exit ramp. As a result, the driver t-boned the passenger side of another vehicle. The air bags did not deploy. No warning lights were illum...
Mileage: 26,000
I am writing to complain about the app called experience Drive connect. It is a push ad for a subscription that I do not want it interferes all the time, and is a safety issue. I can be using a navigation app like Waze and this blue ad will pop up, taking the place of my Waze app. It will also pop u...
On hot days the evap system does not function properly. You can visibly see gas fumes spewing from the filler neck area. The smell of gas inside and outside of the vehicle is horrible. It has caused headaches, nausea and dizziness to the passengers inside of the vehicle. It is extremely unsafe and T...
The vehicle has erratic acceleration. It will either be extremely slow and jerky or it will jump forward with great speed and force. This is dangerous and may cause an accident. You have no control when it comes to acceleration whether you are leaving a stop light or trying to avoid an accident.
The vehicle has erratic acceleration. It will either be extremely slow and jerky or it will jump forward with great speed and force. This is dangerous and may cause an accident. You have no control when it comes to acceleration whether you are leaving a stop light or trying to avoid an accident.
Vehicle is sluggish and will not accelerate from a dead stop for several seconds. The gas pedal often has to be pushed much farther down than usual so then when the vehicle actually starts moving it lurches. It often seem like it can't find the proper gear so it will buck and stutter while driving....
Vehicle is sluggish and will not accelerate from a dead stop for several seconds. The gas pedal often has to be pushed much farther down than usual so then when the vehicle actually starts moving it lurches. It often seem like it can't find the proper gear so it will buck and stutter while driving....
Vehicle is sluggish and will not accelerate from a dead stop for several seconds. The gas pedal often has to be pushed much farther down than usual so then when the vehicle actually starts moving it lurches. It often seem like it can't find the proper gear so it will buck and stutter while driving....
Toyota gave me one FOB Key when I purchased the vehicle. I should be receiving 2 FOB keys. The dealer told me TOYOTA will send me a letter when the second key will be available. I called the TOYOTA Hot Line last Feb. 2024. I was told it will be available June 2024. I called last June 2024. I wa...
While driving at 60 mph the lower front bumper assembly came off and detached from the vehicle and lodged under the car causing an emergency stop in the middle of the highway. When Lithia toyota was asked to repair the damage they have refused stating that it must go thru my insurance since it was a...
the car surges forward when braking, as if the brakes are momentarily released. it almost caused be to hit the car in front of me. the brakes released in the middle of braking
From a stop or slow roll (0-10 mph), significant hesitation is experienced after pushing the gas. The engine will not respond for a few moments and then all of a sudden it will take off in a jerking manner. Note that this is experienced when the engine auto start/stop is deactivated, so it is not ...
From a stop or slow roll (0-10 mph), significant hesitation is experienced after pushing the gas. The engine will not respond for a few moments and then all of a sudden it will take off in a jerking manner. Note that this is experienced when the engine auto start/stop is deactivated, so it is not ...
From a stop or slow roll (0-10 mph), significant hesitation is experienced after pushing the gas. The engine will not respond for a few moments and then all of a sudden it will take off in a jerking manner. Note that this is experienced when the engine auto start/stop is deactivated, so it is not ...
The car absolutely reeks of gas after driving for a while on warm days. You can visibly see the fumes around the filler neck. It has been the the dealer multiple times and they say they can't find anything. It seeps into the car causing headaches and dizziness. I personally know of 2 2023 Highlander...
The car absolutely reeks of gas after driving for a while on warm days. You can visibly see the fumes around the filler neck. It has been the the dealer multiple times and they say they can't find anything. It seeps into the car causing headaches and dizziness. I personally know of 2 2023 Highlander...
Brakes momentarily lost during certain conditions. If going down a hill and applying brake, suddenly loses pressure and vehicle surges forward. Taking a right hand turn, slowing, brake suddenly loses pressure and lunges forward causing vehicle to go into wrong lane. Parking, apply brake, surges f...
When 87 fuel is put into the vehicle, the 2023 highlander is jerky/has hesitation, RPMs jump around. Trying to slow down to a yield then go again it jerks and almost feels like engine is cutting out. Seems worse when car is being driven on warm day with a/c on or under a “load”. Very dangerous i...
When 87 fuel is put into the vehicle, the 2023 highlander is jerky/has hesitation, RPMs jump around. Trying to slow down to a yield then go again it jerks and almost feels like engine is cutting out. Seems worse when car is being driven on warm day with a/c on or under a “load”. Very dangerous i...
When 87 fuel is put into the vehicle, the 2023 highlander is jerky/has hesitation, RPMs jump around. Trying to slow down to a yield then go again it jerks and almost feels like engine is cutting out. Seems worse when car is being driven on warm day with a/c on or under a “load”. Very dangerous i...
The contact owns a 2023 Toyota Highlander. The contact stated while driving 62 MPH, the front bumper detached from the vehicle. Additionally, the wheel guard had also detached. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure)...
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t...
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t...
When 87 octane fuel is put into the vehicle, the 2023 highlander is sluggish to start and make jump at times as well. After reading other complaints online, the current fix was putting 93 octane in the vehicle to remedy the issue. Putting 93 octane fuel in the vehicle does help although the vehicle ...
When 87 octane fuel is put into the vehicle, the 2023 highlander is sluggish to start and make jump at times as well. After reading other complaints online, the current fix was putting 93 octane in the vehicle to remedy the issue. Putting 93 octane fuel in the vehicle does help although the vehicle ...
When 87 octane fuel is put into the vehicle, the 2023 highlander is sluggish to start and make jump at times as well. After reading other complaints online, the current fix was putting 93 octane in the vehicle to remedy the issue. Putting 93 octane fuel in the vehicle does help although the vehicle ...
Hesitation/Non-linear Acceleration From a Stop. Reprogramming the ECM completely resolved the issue. This needs to be sent out to affected vehicles but I had to investigate and pretty much demand a resolution. I fear what this could later do to our engines, etc.
I received the first recall notice about 7 months ago and have made the intent to set appointments with Kendall Toyota and West Kendall Toyota many times, but they stated that they don't have the fix available yet. They stated that they put me down in a waiting list and I will be called for an appoi...
There are two problems with our 2023 Toyota Highlander. 1) We only have 25k miles on our vehicle and the brake rotors became warped, to the point of causing severe chatter while downhill braking. Toyota stated that the warranty does not cover brakes. My argument was that the brake rotors should not ...
There are two problems with our 2023 Toyota Highlander. 1) We only have 25k miles on our vehicle and the brake rotors became warped, to the point of causing severe chatter while downhill braking. Toyota stated that the warranty does not cover brakes. My argument was that the brake rotors should not ...
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 24V419000 (Tires) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deale...
When driving the vehicle will hesitate and pause when trying to accelerate. This normally occurs when trying to make a turn. The delay is a safety concern since the lack of acceleration frequently causes near accident with oncoming traffic. The dealership recreated once but said there is nothing ...
The contact owns a 2023 Toyota Highlander. The contact stated while driving 5 MPH and hitting concrete, the lower front bumper cover mounting tabs detached and created holes on the lower front bumper. The vehicle was taken to the dealer, where the parts were ordered; however, the dealer declined to ...
Mileage: 1,500
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The d...
Still they have yet to come up with a fix to the problem they sent out for their safety recall. 23TA12 (Interim notice 23TB12) Certain model years 2020-2023 Highlander-Highlander HV-Front Lower Bumper Cover Assembly May Detach While Driving. This is something that has caused severe damage to vehicl...
The warning lights go on for no apparent reason. Dash instrumen just disappear for no apparent reason and then reappear randomly. Such as compass disappearing and reappearing throughout the drive at long stretches at a time. The forward and rear collision warning system just come on when nothing is ...
The warning lights go on for no apparent reason. Dash instrumen just disappear for no apparent reason and then reappear randomly. Such as compass disappearing and reappearing throughout the drive at long stretches at a time. The forward and rear collision warning system just come on when nothing is ...
The warning lights go on for no apparent reason. Dash instrumen just disappear for no apparent reason and then reappear randomly. Such as compass disappearing and reappearing throughout the drive at long stretches at a time. The forward and rear collision warning system just come on when nothing is ...
Noticed side view mirrors vibrate at speeds above 25 mph and on highway speeds. Driver side mirror has much noticeable vibration when looking at it to make lane changes. Vibration makes it hard to focus and view other vehicles on the road and possibly a safety concern. When taken to dealership, tech...
I was in an accident on [XXX] on [XXX] in Elizabeth, Indiana in front of the casino. They changed a two lane road into a one lane road by using mobile traffic lights. As I tried to brake, the car sped up and the car auto corrected in the lane on the left when I tried to avoid the impact by going rig...
I was in an accident on [XXX] on [XXX] in Elizabeth, Indiana in front of the casino. They changed a two lane road into a one lane road by using mobile traffic lights. As I tried to brake, the car sped up and the car auto corrected in the lane on the left when I tried to avoid the impact by going rig...
Notice something hanging when looking at the vehicle from the front took vehicle into Toyota dealership for inspection. Informed at that time there was an open recall on the vehicle was told by service director no remedy available to bring vehicle back in once remedy available. Explained there was v...
I am on CarPlay Maps following direction and suddenly a pop up come up on the screen advertising the Toyota Driver experience connect subscription or asking me to reset the Toyota apps pin. In order to come back to the maps, I need to take my eyes off the road to click a couple of times to CarPlay. ...
The contact owns a 2023 Toyota Highlander. The contact stated while driving at an undisclosed speed, the steering wheel was excessively difficult to steer. The power steering malfunction and pre-collision warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed wit...
Mileage: 49,050
The contact owns a 2023 Toyota Highlander. The contact stated while driving at an undisclosed speed, the steering wheel was excessively difficult to steer. The power steering malfunction and pre-collision warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed wit...
Mileage: 49,050
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The d...
The fact that the dealership was able to sell this car with a recall on is crazy, yes I have blame for not looking as well but now we are having issues with the front bumper hitting the tires when you turn and making a grinding noise. We were told that there’s nothing they could do as of yet but a...
The fact that the dealership was able to sell this car with a recall on is crazy, yes I have blame for not looking as well but now we are having issues with the front bumper hitting the tires when you turn and making a grinding noise. We were told that there’s nothing they could do as of yet but a...
The fact that the dealership was able to sell this car with a recall on is crazy, yes I have blame for not looking as well but now we are having issues with the front bumper hitting the tires when you turn and making a grinding noise. We were told that there’s nothing they could do as of yet but a...
Recall has been out for 6 months still no remedy. Manufacturer Recall Number 23TB12 NHTSA Recall Number 23V720 Can't sell vehicle with open recall, and need to sell.
The right side blind spot warning does not always show a vehicle is in blind spot. The forward collision will alert will start and keep beeping for up to 3 minutes when nothing is in the area. I pulled into driveway and the vehicle started to beep a warning but no warning message showed up on dash. ...
The right side blind spot warning does not always show a vehicle is in blind spot. The forward collision will alert will start and keep beeping for up to 3 minutes when nothing is in the area. I pulled into driveway and the vehicle started to beep a warning but no warning message showed up on dash. ...
The right side blind spot warning does not always show a vehicle is in blind spot. The forward collision will alert will start and keep beeping for up to 3 minutes when nothing is in the area. I pulled into driveway and the vehicle started to beep a warning but no warning message showed up on dash. ...
The contact owns a 2023 Toyota Highlander. The contact stated that while the vehicle was parked, unattended an unknown vehicle crashed into the front bumper. A police report was not filed. There was no air bag deployment, fire, or injury. The contact attached the bumper to the vehicle. At the loca...
Mileage: 8,000
The plastic bumper cover on the front of the vehicle came detached as I was driving 60mph in a construction zone. It got sucked underneath the front of the vehicle and was grinding against the front tires. There is even damage to the driver side bumper from this. I pulled over as soon as we were out...
Issues with vehicle accelerating, bucking and hesitating
While driving on the freeway, the sunroof just spontaneously exploded. The hole was right on the center of the sunroof. I am suspecting the explosion is due to weak material used on the vehicle not withstanding thermal expansion. In any case, this is very dangerous and can cause accident. How many m...
The contact owns a 2023 Toyota Highlander. The contact stated while driving 70 MPH, the vehicle drove over a pothole, and the driver’s side front door opened about 3-4 inches wide. There was no warning light illuminated. The vehicle was not taken to the dealer to be diagnosed or repaired. The manu...
Mileage: 8,874
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The d...
I took my car for recall inspection because I want to work on Turo car rental. Dealership is denying an inspection on my car. I visited Toyota Elgin dealership.
Toyota has a software program called Drive Connect. This is built into their 2023 and 2024 vehicles. This program has a navigation system and some other features that Toyota offers for about $200 per year. Toyota gives you 12 months free when you buy a new car. When that year is up, they have a b...
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The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structurer) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ...
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t...
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m...
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The d...
Safety noncompliance recall 23ta08 Safety recall 23ta12
Safety noncompliance recall 23TA08 and 23TB12
Safety noncompliance recall 23TA08 and 23TB12
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The m...
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufac...
Water intrusion in the A pillars on both driver and passenger side during a rain storm. Toyota confirmed the water intrusion and stated that the gaskets and clips for the roof rack had failed, allowing water to get into the vehicle interior. I had owned the vehicle for approximately 6 months, and I'...
23 Toyota Highlander was in for a routine 10K Mile Oil Change and additional key programming. When I was notified the vehicle was done and taking delivery the vehicle came into the delivery area with the drivers mirror folded away from the car damaged. I asked the delivery driver about it and she im...
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 23V720000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ...
The vehicle surges and hesitates when pressing on the gas. Several times I push on the gas and nothing really happens. Slow to move. Other times I push on the gas and it “bucks”. Like the turbo kicked in to max power all of a sudden. Almost lost control of the car a couple times. Once was on a m...
Engine intermittently has no power on take off and causes an unsafe condition to turning into traffic where car will just not go until after flooring it and a 3-5 second delay!! Engine also looses power and bucks or misses while accelerating through gears. This has caused multiple near miss incident...
Engine intermittently has no power on take off and causes an unsafe condition to turning into traffic where car will just not go until after flooring it and a 3-5 second delay!! Engine also looses power and bucks or misses while accelerating through gears. This has caused multiple near miss incident...
Engine intermittently has no power on take off and causes an unsafe condition to turning into traffic where car will just not go until after flooring it and a 3-5 second delay!! Engine also looses power and bucks or misses while accelerating through gears. This has caused multiple near miss incident...
The car lags, stutters, and hesitates on acceleration and in consistent speed situations. Sometimes doesn't respond quickly to gas pedal and sometimes it does. It is very unpredictable and unsafe. I never know which response I will get. Has also almost completely died after putting the car in park.
The car lags, stutters, and hesitates on acceleration and in consistent speed situations. Sometimes doesn't respond quickly to gas pedal and sometimes it does. It is very unpredictable and unsafe. I never know which response I will get. Has also almost completely died after putting the car in park.
The car lags, stutters, and hesitates on acceleration and in consistent speed situations. Sometimes doesn't respond quickly to gas pedal and sometimes it does. It is very unpredictable and unsafe. I never know which response I will get. Has also almost completely died after putting the car in park.
While driving in rain, I noticed drops of water coming into the car near the sunroof. I immediately drove to Jim Norton Toyota. The service technician told me that sunroofs are not waterproof. I went to Bob Howard Toyota for another inspection/more details. They informed me that it was a new des...
Picked up my Toyota Highlander in April 2023 I have had to return it to the dealer on two occasions for check engine light and secondary Break failure I'm at the fourth check engine light and secondary brake failure report now it has been inspected by the dealer and tried to remedy it too times alre...
Picked up my Toyota Highlander in April 2023 I have had to return it to the dealer on two occasions for check engine light and secondary Break failure I'm at the fourth check engine light and secondary brake failure report now it has been inspected by the dealer and tried to remedy it too times alre...
I've had the car for 6 months. After a few months we noticed a "bucking" during acceleration and a "hesitation" when pressing the accelerator. Under medium to hard acceleration the car will exhibit these traits almost consistantly and now after 3500 miles it has become so noticeable that it is dan...
I've had the car for 6 months. After a few months we noticed a "bucking" during acceleration and a "hesitation" when pressing the accelerator. Under medium to hard acceleration the car will exhibit these traits almost consistantly and now after 3500 miles it has become so noticeable that it is dan...
The vehicle hesitates and stutters upon light to moderate acceleration. This can happen either from a dead stop or while moving in traffic. The concern was present when vehicle was purchased new in Feb 2023. Initially the dealership thought the symptoms were related to the transmission learning alg...
Upon acceleration, car hesitates then surges. Started after approximately 2000 miles. Occurs most frequently from a dead start. However, continues upon acceleration up to 50 mph. Took to Toyota Dealer, but they were unable to diagnose. Others report similar problems on Toyota Nation Form. Concerned ...
Upon acceleration, car hesitates then surges. Started after approximately 2000 miles. Occurs most frequently from a dead start. However, continues upon acceleration up to 50 mph. Took to Toyota Dealer, but they were unable to diagnose. Others report similar problems on Toyota Nation Form. Concerned ...
Upon acceleration, car hesitates then surges. Started after approximately 2000 miles. Occurs most frequently from a dead start. However, continues upon acceleration up to 50 mph. Took to Toyota Dealer, but they were unable to diagnose. Others report similar problems on Toyota Nation Form. Concerned ...
My new Highlander has had issues that I can describe as "power surging" when accelerating from a stop. The car frequently does not respond to accelerator being pushed down for a second or two and then surges from a stop to accelerating with very inconsistent results. The acceleration is not consiste...
My new Highlander has had issues that I can describe as "power surging" when accelerating from a stop. The car frequently does not respond to accelerator being pushed down for a second or two and then surges from a stop to accelerating with very inconsistent results. The acceleration is not consiste...
Vehicle hesitates when accelerating. Very noticable when accelerating from stop. Also when passing a vehicle and accelerating to pass there is hesitation and the vehicle stutters at times also.
At about 3500 miles the car has started lagging really bad. I have almost been hit in stop and go traffic and have almost hit the car in front of me because I never know if when I put my foot on the gas if I’m going to go or not. When pulling out into on coming traffic I have to make sure the cars...
I purchased a 2023 Toyota Highlander 2.5 turbo in June of 2023. This car was bought for my wife so I had not noticed a operation issue until I had a opportunity to drive it, at about 1,500 miles on the odometer. Upon accelerating from a stop, the car slightly hesitates then surges followed by slight...
My 2023 highlander limited hesitates and lags when pulling out into the roads and highways! I almost have gotten hit several times. It has so called been inspected three times and they all tell me it doesn’t show on our computer so it’s fine ! No messages or warnings ever come up. This is so ve...
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working...
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working...
There is a significant hesitation / stuttering when the gas pedal is pressed (i.e. the vehicle doesn't move properly when the gas pedal is pressed). This is especially dangerous when pulling out into traffic, making turns, etc. This appears to be a known problem with this model and Toyota is working...
Sudden engine coolant temperature high warning comes on. Temperature jumps from normal to maximum on gage. Needle hunts from normal to high. Sometimes needle stays at high. Outside air temperature was 97 degrees Fahrenheit. Similar incident happened on 7/5/2023 when temperature was in the 90s.. Toyo...
The contact owns a 2023 Toyota Highlander. The contact stated that the check engine warning light was illuminated. While depressing the accelerator pedal, the vehicle hesitated and the engine misfired. The secondary collision, braking system malfunction, brake ligation malfunction, and throttle cont...
Mileage: 2,000
The contact owns a 2023 Toyota Highlander. The contact stated that the check engine warning light was illuminated. While depressing the accelerator pedal, the vehicle hesitated and the engine misfired. The secondary collision, braking system malfunction, brake ligation malfunction, and throttle cont...
Mileage: 2,000
Pulled out of intersection and vehicle hesitated and surged upon acceleration causing bear miss from oncoming traffic vehicle consistently hesitates and surges from stop to 35-40 mph
Almost since purchase this vehicle has emitted a shudder when driving. The loss of power has affected ability to evade when making turns, acceleration on highways, and has caused safety concerns while driving with children in the vehicle-this is a brand new vehicle purchased with approximately 7 mil...
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurrin...
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurrin...
2023 Toyota Highlander XLE with 2.4 Turbo hesitates for an unacceptable period of time when accelerating from a stop. This could pose a huge safety risk when merging into traffic from a stop sign. The lag / hesitation is present on all eco / normal / sport drive modes. The issue has been occurrin...
The "turbo lag" as the dealership calls it is horrendous. Vehicle has extremely poor acceleration from a stop. It is very dangerous when pulling out into traffic as acceleration falls flat for a second or two until it eventually responds and accelerates. I try to be very cognizant of the poor per...
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems...
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems...
Vehicle unpredictably hesitates during light to moderate acceleration in all driving modes (Sport, Normal, and Eco). This is especially dangerous when crossing in front of oncoming traffic from a stop or slow speed. Had a certified mechanic drive the car and verify the problem, but the car's systems...
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
The vehicle hesitates when accelerating from a stop. Dealership Technician says he noticed the hesitation when accelerating, but since there are no DTC’s and No Data found saying that there is a malfunction
While driving from Detroit to Chicago I was in a single lane traffic due to construction. I started getting message "Engine coolant temperature high, pull over when safe to do and contact dealer". The coolant temperature needle will jump to high then go back to normal. I stopped 5 different times be...
When I hit the gas the car doesn’t go anywhere and almost got into an accident. Turbo lag maybe or something really really wrong. This is going to cause a huge accident
Unknown
I bought toyota 2023 highlander in january. But I found water damage on roof of interior. so I went to dealership service center ( Midland toyota ). and they told to me . sun roof glass angle had wrong angle. and fixed it. ater 3 monthes same problem was appeared in this morning. so I went to Jim hu...
I took delivery of the new vehicle without testing all the seatbelts. The third row passenger side seat belt is fully retracted as it should be, but it's locked in that position. It came from the dealer that way, and it cannot be used. If I hadn't noticed while testing out the seats, I might incorre...
This car when I’m driving it has a loud wind noise I went to dealer couple time but they told me that they can’t hear any noise but I have evidence and video about the noise when I’m driving 45 mph. It is still loud noise.
Car tire burst on interstate at normal operating speeds. Bursts throughout tire wall with large blow out on inside. No damage to tread and no other signs of damage. Tire began smoking while finding safe pull off spot. A Goodyear inspector suggested a vertical slash in tire was culprit, but slash w...
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED*DJR ******* DELETE VOQ *******
The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.
The vehicle brakes stop working suddenly requiring lift the pedal and slam the brakes to make it work correctly. I almost have a bad accident for this problem. I did my research and learned this is a problem that Toyota need to fix. The situation was very scary.