2003 TOYOTA MATRIX Air Bags Problems

TL* THE CONTACT OWNED A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED AN INJURED CHEST AND SHOULDER, WHICH REQUIRED MEDICAL TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

I HAVE GOTTEN THE "TAKATA RECALL" LETTER AND TOOK MY CAR ON MARCH 18, 2018, WITH MIKE BRISENO FROM TOYOTA HERE NEAR MY PLACE 1901 S FIGUEROA ST, LOS ANGELES, CA 90007. THEY OFFERED ME AN UBER RIDE HOME FROM THE DEALERSHIP WITH MY HUSBAND AND SAID IT WILL TAKE 2-3 HOURS. GOT THE CALL FROM MIKE BRISENO AND SAID THAT MY CAR IS READY. I GOT THERE AND HE SAID THEY DID NOT DO ANYTHING AND HAD TO ORDER THE PARTS. CALLED THE DEALERSHIP ON MAY 16, 2018, TALKED TO MIKE SAID HE WILL CALL ME TO SEE BACK ORDER AND NEVER RESPONDED IF THE PARTS EVER ARRIVED SINCE MAY 2018. CAR WAS NEVER FIXED.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE THE CONTACT WAS IDLING AT A RED LIGHT, THE SEAT BELT AIR BAG RESTRAINT SYSTEM ERRONEOUSLY ACTIVATED AND FORCEFULLY SECURED THE DRIVER INTO THE SEAT. DURING THE INCIDENT, NO CRASH HAD OCCURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BAIERL TOYOTA, 19045 PERRY HWY, MARS, PA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO EXAMINE THE VEHICLE. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

TAKATA RECALL MY WIFE AND I HAD AN ACCIDENT IN THE FREEWAY ON OUR WAY HOME MORE THAN 7 YEARS AGO. WE WERE TRAVELLING AT AROUND 50-55 MPH WHEN SUDDENLY THE CAR IN FRONT OF US STOPPED. RESULTED IN HITTING THE BACK BUMPER OF THE CAR IN FRONT OF US. THE CAR SUSTAINED JUST MINOR SCRATCHED BUT OUR CAR WAS REALLY DAMAGED. MY WIFE WAS HURT AS A RESULT OF THE ACCIDENT WHO WAS SITTING IN THE FRONT PASSENGER. THE CAR'S AIR BAG DID NOT DEPLOY. I WAS STILL WONDERING UNTIL NOW, WHY? THE DAMAGED TO THE CAR WAS WORTH MORE THAN $8,000. OUR INSURANCE COMPANY, WHICH WAS STATE FARM DID NOT MENTION ANYTHING ABOUT THE AIR BAG. I JUST FOUND THAT OUT WHEN I RECEIVED THE RECALL NOTICE LAST WEEK FORM TOYOTA. I CAN'T REALLY RECALL THE DATE IT HAPPENED, BUT I CAN GET SOME INFORMATION FROM STATE FARM INSURANCE. MEDICAL ATTENTION WAS NOT REQUIRED WHEN THE INCIDENT HAPPENED BUT MEDICAL ATTENTION WAS REQUIRED AFTER A DAY OR 2 AFTER THE ACCIDENT.

Mileage: 95,000

THE AIRBAG INDICATOR ON MY CAR LIT UP. I SCHEDULED AN APPOINTMENT WITH TOYOTA TO HAVE IT DIAGNOSED, AND THEY SAID THAT I NEEDED A NEW SPIRAL CLOCK SPRING CABLE, WHICH IS PART NUMBER 84306-02110. THIS IS AN EXPENSIVE PART, OVER $300. AFTER DOING SOME SEARCHING, I FOUND OUT THAT 1) MANY OTHER TOYOTA MATRIX AND COROLLA OWNERS HAVE HAD THIS ISSUE AND 2) THERE WAS A RECALL ON THIS PART FOR TOYOTAS OF A SLIGHTLY DIFFERENT MAKE, MODEL, AND YEAR. I BELIEVE THAT THIS PART IS DEFECTIVE, AND THAT TOYOTA SHOULD COVER THE REPLACEMENT COST, INCLUDING LABOR.

Mileage: 188,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A RECALL FOR THE AIR BAGS AND WAS REPAIRED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE REGARDING THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 275,000.

Mileage: 275,000

TAKATA RECALL: MANY TIMES OVER THE PAST 2 1/2 YEARS WE HAVE CALLED TOYOTA OF TERRE HAUTE ABOUT PERFORMING THIS RECALL. EACH TIME WE GET AN EXCUSE; THE LAST TIME THEY CLAIMED TO HAVE ONE OF THE PARTS NECESSARY BUT NOT THE OTHER. THEY PROMISED TO CALL US BACK WITH AND UPDATE AND SOLUTION. THAT WAS LAST FALL. (APPROX )

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2003 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO INSTALLATION OF AIRBAG PART ISSUES. *SMD THE CONSUMER STATED EVEN THOUGH THE DEALER HAD THE PART, THE COULDN'T INSTALL IT. THE CONSUMER DID NOT GO ANY FURTHER IN DETAIL. *JB

TAKATA RECALL IS TAKING WAY TOO LONG TO COMPLETE. IT HAS BEEN ALMOST ONE YEAR, AND MY TOYOTA DEALER STILL DOES NOT HAVE THE NECESSARY PARTS TO COMPLETE THIS RECALL. SOMETHING IS WRONG. IT SHOULD NOT TAKE THIS LONG. I THINK THEY ARE STALLING AND HOPING THAT EVERYONE WITH A 2003 MODEL YEAR CAR, SELLS IT. AS I UNDERSTAND IT, THIS IS A SERIOUS PROBLEM. THEY SHOULD BE MADE TO PRODUCE THESE PARTS, EVEN IF IT MEANS WORKING 24 HOUR SHIFTS UNTIL THEY HAVE SUFFICIENT PARTS.

Mileage: 95,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V209000 (AIR BAGS), 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ARE NOT AVAILABLE.

SIDE AIRBAG DID NOT DEPLOY IN A SIDE IMPACT COLLISION WHILE MOVING.

Mileage: 130,000

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING 45 MPH, A TIRE DETACHED FROM A COMMERCIAL VEHICLE, STRUCK THE CONTACTS VEHICLE, AND CAUSED A CRASH. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 154,000.

Mileage: 154,000

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 15V285000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ THE CONSUMER STATED THAT IT HAD BEEN ALMOST A YEAR AND THE PARTS STILL HAD NOT COME IN. UPDATED 1/14/2016*JS UPDATED 01/15/16.*JB

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FRACTURED CABLE IN THE STEERING WHEEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,000.

Mileage: 207,000

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE IN THE CONTACT'S REGION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V286000 (AIR BAGS) AND 15V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/6 THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED. UPDATED 01/25/16.*JB

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 14V312000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V013000 (ELECTRICAL SYSTEM) AND 14V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 14V312000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/15/2015 UPDATED 10/17/2017*CN

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 (AIR BAGS) AND 14V312000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V043000 AND 14V312000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/17/15*CN UPDATED 11/23/2015*JS

2003 TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO THE AIRBAG INFLATOR RECALL NOTICE ISSUES. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2015. THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. AFTER CONTACTING THE DEALER, THE CONTACT WAS INFORMED THAT NO APPOINTMENT COULD BE SCHEDULED UNTIL THE PARTS BECAME AVAILABLE. NO FURTHER INFORMATION WAS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. IT WERE NO INJURIES SUSTAINED. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 5/29/15*CN THE CONSUMER STATED THERE WAS TOO MUCH DAMAGED CAUSED FOR SUCH A LOW SPEED IMPACT ACCIDENT. THE BUMPER, RADIATOR AND ENGINE WERE ALL DAMAGED DURNING THE ACCIDENT. UPDATED 11/6/15 *JS

Mileage: 110,000

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) IN SEPTEMBER OF 2014; HOWEVER, THE DEALER STATED THAT THE PARTS NEEDED TO DO THE REPAIR WERE STILL NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V655000 (AIR BAGS). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PARTS NEEDED FOR REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE HAVE BEEN TRYING TO RESOLVE THIS SAFETY ISSUE FOR THE LAST FEW YEARS TO NO AVAIL. THIS LETTER IS IN RESPONSE TO YOUR 1/31/15 REPORT RE: THE ELECTRONIC COMPONENTS FOR THE ABOVE NAMED CAR. TOYOTA HAS BEEN ARGUING THAT THIS PROBLEM IS OUR RESPONSIBILITY AND NOT THEIRS. BUT BASED ON YOUR LATEST REPORT, IT SEEMS THAT WE ARE CORRECT IN HOLDING THEM RESPONSIBLE FOR REPAIRING IT. OVER THE LAST FEW YEARS WE HAVE HAD THIS CAR INTO DIFFERENT TOYOTA DEALERS IN RESPONSE TO AIR BAG SYSTEM ELECTRONIC COMPONENT RECALLS. TO DATE OUR VEHICLE HAS NOT BEEN PREPARED PROPERLY. THE AIR BAG WARNING LIGHT REMAINS ON, WHICH LEADS TO OUR CONCERN THAT THE AIR BAG SYSTEM IS DEFECTIVE. THE DEALERS AND TOYOTA CORPORATION INDICATE THAT THIS IS NOT PART OF THE RECALL, BUT WE BELIEVE OTHERWISE. IF THE RECALL WAS DUE TO A FAULTY ELECTRONIC COMPONENT AIR BAG SYSTEM AND THE DEALERS WERE SUPPOSED TO HAVE REPAIRED IT, THEN WHY DOES IT PERSIST?? WE BELIEVE TOYOTA IS RESPONSIBLE FOR THIS PROBLEM AND WOULD LIKE IT REPAIRED ONCE AND FOR ALL BY TOYOTA, AS IT IS A POTENTIALLY DANGEROUS SAFETY ISSUE AND I DO NOT WANT MY FAMILY TO BECOME ANOTHER FATALITY STATISTIC. *TR

Mileage: 120,000

TL*THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED A NOTIFICATION FOR A MANUFACTURER RECALL RELATED TO THE AIR BAGS. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED INDICATING THAT THE AIR BAG SYSTEM WAS FAULTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 14V312000 (AIR BAGS) ON JANUARY 26, 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE FAILURE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 3/31/15*CN

TL*THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V350000 (AIR BAGS) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/07/14*LJ UPDATED 6/11/2015*JS

I TOOK THE CAR IN TO THE GROSSINGER TOYOTA SERVICE CENTER IN CHICAGO TO HAVE THE AIRBAGS CHANGED AS PER THE NHTSA NATIONWIDE RECALL: HTTP://WWW.NHTSA.GOV/ABOUT+NHTSA/PRESS+RELEASES/DOT-CALLS-FOR-NATIONAL-RECALL-OF-TAKATA-DRIVER-AIR-BAGS THEY TOLD ME IT WAS IN AN "INTERIM" STAGE AND COULDN'T DO ANYTHING. *TR

I WANT YOU TO BE AWARE OF THIS EMAIL BELOW I JUST SENT TO TOYOTA WITH A SAFETY COMPLAINANT. "HELLO CUSTOMER SERVICE REP, I AM CONTACTING YOU REGARDING THE AIR SYSTEM ON MY MATRIX AND I HAD MANY RECALLS/ REPAIRS DURING THE LAST FEW YEARS FIRST REPLACING THE AIR HARNESS IN MARCH OF 2013. THEN REPLACING THE PASSENGER AIR BAG INFLATOR IN AUGUST 2014 AND THEN REPLACING THE DRIVER SIDE BAG IN EARLY OCTOBER 2014. LAST REPLACING THE CENTER AIRBAG SENOR ASSEMBLY IN MID OCTOBER 2014. ALL THESE ITEMS WERE COVERED UNDER SAFETY RECALLS EXCEPT THE DRIVER SIDE AIRBAG WHICH COST ME $1196.69 WHICH I WAS TOLD IT HAD TO BE REPLACED BECAUSE IT WAS INOPERATIVE. I THINK THIS SHOULD BE COVERED UNDER A SAFETY RECALL AND YOU GIVE ME A REFUND OF $1196.69 SO COULD YOU TELL ME WHY THIS IS NOT UNDER A SAFETY RECALL? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 119,107

MY AIR BAG LIGHT WON'T GO OFF. TOYOTA SAYS THE DRIVERS SEAT BELT IS THE PROBLEM AND WILL BE REPLACED. I BELIEVE AIR BAG PROBLEMS ARE COMMON IN THE TOYOTA MATRIX. *TR

Mileage: 171,000

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V312000 (AIR BAGS). THE CONTACT INDICATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS HE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE GIVEN. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE MAKING A LEFT TURN AT A YELLOW LIGHT, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR ABRASIONS AND THE PASSENGER SUFFERED A FRACTURED THUMB, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE SPEED WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

Mileage: 93,000

AIR BAG WARNING LIGHT STARTED FLASHING, RECEIVED (AIRBAG) RECALL NOTICE AS WELL FROM TOYOTA AND MADE APPOINTMENT FOR AIRBAG RECALL FIX. TOYOTA DEALERSHIP SAID THEY FIXED RECALL, BUT AIRBAG LIGHT CAME BACK ON SHORTLY AFTER RECALL FIX. TOOK TO DEALER SECOND TIME, DEALER SAID THERE WAS A SHORT TO DRIVERS SIDE SEAT BELT SQUIB? SQUIB WORKS WITH AIR BAG DEPLOYMENT AND SEAT BELT TENSIONER DEPLOYMENT. DEALER WANTED TO REPLACE UNIT AT MY EXPENSE BUT I ARGUED THAT THIS SHOULD BE COVERED UNDER A RECALL SINCE IT IS PART OF A FAULTY AIR BAG ISSUE. TODAY I FOUND AN ARTICLE ON A CONSUMER RECALL SITE THAT STATES THAT TOYOTA HAS ACKNOWLEDGED FAULTY CIRCUITS ON 2003 -04 COROLLA AND MATRIX THAT ARE SUSCEPTIBLE TO SHORING IN AIRBAG / TENSIONER WIRING HARNESS. THE RESULTING HEAT COULD DAMAGE THE COMPONENTS AND CAUSE THE AIRBAGS AND OR SEAT BELT PRETENSIONERS TO MALFUNCTION, INCREASING RISK OF INJURY. THE SEAT BELT PRETENSIONERS ARE WHAT IS CAUSING OUR AIRBAG WARNING LIGHT ACCORDING TO TOYOTA DEALERSHIP DIAGNOSTICS. IN THE PAST I HAVE GOTTEN THE RUN AROUND BY TOYOTA DEALERSHIPS ON THIS MATTER AS WELL AS OUR CAR WILL NOT PASS UPCOMING STATE SAFETY INSPECTION. I AM GREATLY CONCERNED FOR MY FAMILIES SAFETY CONCERNING POSSIBLE FAULTY DEPLOYMENT OF THE AIRBAGS OR SEAT BELT PRETENSIONERS NOT WORKING IN AN ACCIDENT. PLEASE INVESTIGATE AND HOLD TOYOTA ACCOUNTABLE TO FIX THIS VERY EXTREMELY IMPORTANT AIRBAG / TENSIONER SAFETY ISSUE. THANK YOU *TR

Mileage: 153,760

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE AIR BAG SPIRAL CABLE. THE AIR BAG SPIRAL CABLE WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE A SECOND DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AT THE AIR BAG WIRING HARNESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,163 AND THE CURRENT MILEAGE WAS 95,311. UPDATED 01/09/13*LJ UPDATED 1/22/2013 *JS STATUS UPDATE. 01/24/13 UPDATED 01/30/13*LJ

Mileage: 95,163

THE CAR WAS PARKED IN THE CARPORT. I PUT MY KEYS AND POWERED ON. THE AIR BAGS EXPLODED FOR NO REASON, BREAKING THE WINDSHIELD AND DASH. THERE WAS NOT ANY KIND OF ACCIDENT WITH THE CAR BEFORE OR DURING THIS INCIDENT. *TR

I MET WITH AN ACCIDENT ON 8/23/2010 AT 4 45 PPM APPROXIMATELY IN PLEASOANTON CALIFORNIA. THERE WAS A COLLISION BETWEEN TWO CARS AND THERE WAS HEAVY DAMAGE TO FRONT OF MY CAR. I OWNED A MATRIX TOYOTA 2003 MODEL. CAR LICENSE PLATE..[XXX] VIN NUMBER--[XXX] THE AIR BAG DINT OPEN OR RELEASE. MY CAR WAS TOTALED OFAS THERE WAS HEAVY DAMAGE. I COLLIDED AGAINST A MERCEDES .THE OTHER CAR AIRBAGS OPENED BUT NOT MINE. I HAVE FILED A INSURANCE CLAIM WITH FARMERS INSURANCE . THE CLAIM NUMBER-[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE I WAS SITTING AT A DRIVE THRU WINDOW AT MCDONALD'S THE TELLER WAS REACHING ME MY ORDER AND ALL OF A SUDDEN SHE AND I HEARD A LOUD POPPING SOUND SHE SAID WHAT WAS THAT, I SAID I DON'T KNOW SHE SAID IT CAME FROM YOUR CAR SHE SAID MADAM IT CAME FROM INSIDE YOUR CAR, YOUR CAR IS SMOKING SO I TURNED MY HEAD AND NOTICED THE SEAT BELT OVER MY SHOULDER WAS SMOKING AND AS I TURNED MY HEAD AROUND THE SEAT BELT ON THE PASSENGER SIDE OF THE CAR POPPED OPEN AND IT STARTED SMOKING SO I SAID WHAT IS GOING ON WITH THIS CAR, AND WHEN I TURNED MY HEAD FORWARD THE AIRBAG ON THE PASSENGER SIDE POPPED OUT SO I SAID I DON'T KNOW WHAT IS HAPPENING WITH THIS CAR BUT I NEED TO GET OUT OF IT. I NOTICED THAT THERE WERE CARS BEHIND ME IN THE DRIVE-THRU SO I PULLED THE CAR OUT FROM UNDER THE WINDOW TO THE MIDDLE OF THE PARKING LOT SO THAT THE CARS BEHIND ME WOULD BE ABLE TO GET OUT AND AS I TURNED THE WHEEL THE DRIVER SIDE AIR BAG POPPED OUT IN FROM OF ME AND HIT ME IN THE CHEST AND BRUISED MY LEFT ARM THEN THE CAR STARTED FILLING UP WITH SMOKE SO I DIDN'T KNOW IF THE CAR WAS CATCHING ON FIRE OR WHAT I JUST KNEW THAT I NEEDED TO GET OUT OF THE CAR. I TURNED OFF THE ENGINE IN THE MIDDLE OF THE PARKING LOT GRABBED MY PURSE AND JUMPED OUT OF THE CAR. ALL THE CUSTOMERS AND WORKERS AT MCDONALD'S RAN OUT WHEN THE CAR STARTED SMOKING AND NO ONE COULD BELIEVE WHAT WAS HAPPENING BECAUSE ALL THESE THINGS POPPED OUT AND THERE WAS NO OTHER CAR THERE THE MANAGER AT MCDONALD'S CAME TO ME AND SAID HE WAS CALLING THE FIRE DEPARTMENT SINCE THE CAR WAS SMOKING AND WE DIDN'T KNOW WHAT WAS GOING TO HAPPEN NEXT. THE FIRE DEPT. CAME AND SAID MADAM WHAT HAPPENED I TOLD THEM WHAT HAPPENED AND THEY ASKED IF I HAD HIT ANYTHING AND I TOLD THEM NO I WAS JUST SITTING AT THE DRIVE-THRU WHEN ALL OF THESE THINGS JUST STARTED POPPING OUT OF MY CAR. THE WINDSHIELD ALSO SHATTERED WHEN THE AIRBAG HIT IT. THE FIREMEN TOLD ME TO STAND IN FRONT OF MCDONALD'S AND THEY OPENED THE HOOD TO CHECK FOR FIRE AND DISABLED TO BATTERY. *TR

Mileage: 175,000

TL* THE CONTACT OWNS A 2003 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKES WERE APPLIED AND THE VEHICLE FAILED TO STOP WHICH RESULTED IN A CRASH. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUSTAINED UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO BY THE INSURANCE COMPANY. A REPRESENTATIVE WITH THE MANUFACTURER ALSO INSPECTED THE VEHICLE AND WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 88,208.

Mileage: 88,208

I HAVE A2003 MATRIX SINCE NEW, THE AIRBAG WARNING LIGHT ON THE DASH HAS REMAINED ON FOR YEARS, BECAUSE OF LIMITED FUNDS CAN NOT GO TO DEALERSHIP AND PAY $$$$ FOR SERVICE FEE, DIAGNOSTIC FEE, AND PARTS AND LABOR FOR SOMEONE TO "WORK" THEIR WAY THROUGH THE PROBLEM OVER SEVERAL VISITS. I NOW HOWEVER AFTER SEVERAL YEARS OF STATE INSPECTIONS, HAVE TO SPEND THIS MONEY IN ORDER TO PASS INSPECTION. I WAS INFORMED THAT AIRBAG WARNING LIGHTS NOW HAVE TO OPERATE PROPERLY IN ORDER FOR A VEHICLE TO PASS INSPECTION. UPON GOOGLING ANY RECALL INFORMATION ONLINE I DISCOVERED HUNDREDS OF POSTINGS OF SIMILAR COMPLAINTS, AS WELL AS TWO COMPLAINTS ON THIS WEBSITE OF AIRBAGS THAT DID NOT DEPLOY DURING CRASHES. DID THEY HAVE SIMILAR DASH LIGHTING MALFUNCTIONS AS MINE?? *TR

Mileage: 1

I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT AND MY AIRBAG DID NOT DEPLOY CAUSING ME MORE INJURY TO MY NECK. *TR

Mileage: 93,000

I WAS INVOLVED IN AN AUTOMOBILE ACCIDENT AND MY AIRBAG DID NOT DEPLOY CAUSING ME MORE INJURY TO MY NECK. *TR

Mileage: 93,000

THE 2003 TOYOTA MATRIX I WAS DRIVING HIT THE BACK OF A PICK-UP TRUCK WHEN THE BRAKES LOCKED UP AND THE VEHICLE BEGAN TO SKID. THE MATRIX WENT PARTIALLY UNDER THE TRUCK, CAUSING SEVERE DAMAGE TO THE FRONT END OF THE MATRIX. NONE OF THE AIRBAGS IN THE 2003 TOYOTA MATRIX DEPLOYED. THANKS TO THE FACT THAT I WAS WEARING MY SEATBELT, I RECEIVED ONLY MINOR INJURIES.*AK

Mileage: 24,000