34
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Tires Complaints

Showing 20 of 34
Sep 12, 2014

PURCHASED BRIDGESTONE TURANZA SERENITY PLUS TIRES THIS WEEK. I NOTICED THAT ONE OF THE TIRES DOESN'T HAVE THE UTQG RATINGS ON THE SIDE. I DON'T KNOW IF THIS IS A ISSUE FROM A LEGAL STANDPOINT SINCE I HAVE NO IDEA WHAT ANY RATINGS FOR THE TIRE ARE. I WAS INFORMED BY BRIDGESTONE THAT THIS IS LEGAL DURING THE FIRST PRODUCTION RUNS. ANY INFORMATION WOULD BE GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 12, 2014

PURCHASED BRIDGESTONE TURANZA SERENITY PLUS TIRES THIS WEEK. I NOTICED THAT ONE OF THE TIRES DOESN'T HAVE THE UTQG RATINGS ON THE SIDE. I DON'T KNOW IF THIS IS A ISSUE FROM A LEGAL STANDPOINT SINCE I HAVE NO IDEA WHAT ANY RATINGS FOR THE TIRE ARE. I WAS INFORMED BY BRIDGESTONE THAT THIS IS LEGAL DURING THE FIRST PRODUCTION RUNS. ANY INFORMATION WOULD BE GREATLY APPRECIATED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Sep 17, 2010

I OWN A 2005 TOYOTA MATRIX THAT WAS BOUGHT NEW. IT NOW HAS 120,000 MILES ON IT. I AM IN THE PROCESS OF SEARCHING FOR MY FOURTH SET OF TIRES FOR IT. TWICE, I HAD THE STOCK CONTINENTAL BRAND AND BOTH TIMES THEY HAD TO BE REPLACED, AT MY EXPENSE, AT APPROXIMATELY 30,000 MILES; SOMETIMES LESS. AN INTERNET SEARCH REVEALS HUNDREDS OF SIMILAR COMPLAINTS REGARDING TIRES FOR THIS MODEL. *TR

Sep 17, 2010

I OWN A 2005 TOYOTA MATRIX THAT WAS BOUGHT NEW. IT NOW HAS 120,000 MILES ON IT. I AM IN THE PROCESS OF SEARCHING FOR MY FOURTH SET OF TIRES FOR IT. TWICE, I HAD THE STOCK CONTINENTAL BRAND AND BOTH TIMES THEY HAD TO BE REPLACED, AT MY EXPENSE, AT APPROXIMATELY 30,000 MILES; SOMETIMES LESS. AN INTERNET SEARCH REVEALS HUNDREDS OF SIMILAR COMPLAINTS REGARDING TIRES FOR THIS MODEL. *TR

Apr 12, 2010 79,000 mi

TL*THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE VEHICLE HAD GOODYEAR VIVA TIRES, SIZE P215/70/R15. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHICH CONSISTED OF AN OIL CHANGE. THE MECHANIC DETECTED THAT THE FOUR TIRES ON THE VEHICLE WERE DEFECTIVE AND REQUIRED REPLACEMENT AT THE OWNER EXPENSE. THE THREE TIRES EXPLODED WITHIN A PERIOD OF ONE YEAR AFTER THE INSPECTION. THE MECHANIC STATED THE TIRES SHOULD BE COVERED UNDER THE MANUFACTURER WARRANTY. THE INDEPENDENT MECHANIC REPLACED THE TWO TIRES AT HALF THE COST, AND THE THIRD TIRE WAS CHARGED AT REGULAR COST DUE TO THE AIR PRESSURE LEVEL IN THE TIRE. THE FAILURE MILEAGE WAS 79,000. THE CURRENT MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE. UPDATED 7/16/10 *CN ALL THREE TIRES HAD THE EXACT SAME DAMAGE. UPDATED 07/22/10*JB

Apr 12, 2010 79,000 mi

TL*THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE VEHICLE HAD GOODYEAR VIVA TIRES, SIZE P215/70/R15. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE WHICH CONSISTED OF AN OIL CHANGE. THE MECHANIC DETECTED THAT THE FOUR TIRES ON THE VEHICLE WERE DEFECTIVE AND REQUIRED REPLACEMENT AT THE OWNER EXPENSE. THE THREE TIRES EXPLODED WITHIN A PERIOD OF ONE YEAR AFTER THE INSPECTION. THE MECHANIC STATED THE TIRES SHOULD BE COVERED UNDER THE MANUFACTURER WARRANTY. THE INDEPENDENT MECHANIC REPLACED THE TWO TIRES AT HALF THE COST, AND THE THIRD TIRE WAS CHARGED AT REGULAR COST DUE TO THE AIR PRESSURE LEVEL IN THE TIRE. THE FAILURE MILEAGE WAS 79,000. THE CURRENT MILEAGE WAS 82,000. THE VIN WAS UNAVAILABLE. UPDATED 7/16/10 *CN ALL THREE TIRES HAD THE EXACT SAME DAMAGE. UPDATED 07/22/10*JB

Apr 28, 2009 20,000 mi

VEHICLE TIRE WEAR ON MATRIX XRS (2005). NO MATTER WHAT BRAND OF TIRES, EVEN WITH REGULAR ROTATION AND BALANCING/ALIGNMENTS, THE TIRES WEAR FROM THE INSIDE OUT WITH SEVERE CUPPING. I'VE HAD TO REPLACE MY TIRES EVERY 20K MILES (I NOW HAVE 130K MILES ON THE CAR IN JUST 4 YEARS, I NEED TIRES TO LAST!). EACH OF THE MECHANICS I'VE SPOKEN TO SAY THERE IS NOTHING THEY CAN DO AND JUST TO KEEP ROTATING THEM AND THAT IT IS A PROBLEM IN ASSEMBLY AT THE FACTORY LEVEL. I AM FED UP AND WILL NOT BE BUYING ANOTHER TOYOTA. *TR

Apr 28, 2009 20,000 mi

VEHICLE TIRE WEAR ON MATRIX XRS (2005). NO MATTER WHAT BRAND OF TIRES, EVEN WITH REGULAR ROTATION AND BALANCING/ALIGNMENTS, THE TIRES WEAR FROM THE INSIDE OUT WITH SEVERE CUPPING. I'VE HAD TO REPLACE MY TIRES EVERY 20K MILES (I NOW HAVE 130K MILES ON THE CAR IN JUST 4 YEARS, I NEED TIRES TO LAST!). EACH OF THE MECHANICS I'VE SPOKEN TO SAY THERE IS NOTHING THEY CAN DO AND JUST TO KEEP ROTATING THEM AND THAT IT IS A PROBLEM IN ASSEMBLY AT THE FACTORY LEVEL. I AM FED UP AND WILL NOT BE BUYING ANOTHER TOYOTA. *TR

Nov 18, 2008

EXCESSIVE TIRE WEAR HAS FORCED US TO BUY MULTIPLE NEW TIRES ON OUR 2005 TOYOTA MATRIX. *TR

Nov 18, 2008

EXCESSIVE TIRE WEAR HAS FORCED US TO BUY MULTIPLE NEW TIRES ON OUR 2005 TOYOTA MATRIX. *TR

Nov 18, 2008

EXCESSIVE TIRE WEAR HAS FORCED US TO BUY MULTIPLE NEW TIRES ON OUR 2005 TOYOTA MATRIX. *TR

Nov 18, 2008

EXCESSIVE TIRE WEAR HAS FORCED US TO BUY MULTIPLE NEW TIRES ON OUR 2005 TOYOTA MATRIX. *TR

Oct 5, 2008 40,000 mi

I HAVE TO REPLACE TIRES DUE TO THEM WEARING ON THE OUTSIDE THAT THE TIRE COMPANIES SAY IS NOT A CONSEQUENCE OF THE TIRES BUT RATHER MY CAR. *TR

Oct 5, 2008 40,000 mi

I HAVE TO REPLACE TIRES DUE TO THEM WEARING ON THE OUTSIDE THAT THE TIRE COMPANIES SAY IS NOT A CONSEQUENCE OF THE TIRES BUT RATHER MY CAR. *TR

Sep 1, 2008 76,663 mi

1. TIRE PURCHASED FROM SEARS BLEW-OUT DUE TO TIRE VALVE STEM FAILURE. 4/2008 2. TIRE PURCHASED FROM SEARS LOST AIR DUE TO DEFECTIVE TIRE VALVE STEM. 6/2008. *TR

Sep 1, 2008 76,663 mi

1. TIRE PURCHASED FROM SEARS BLEW-OUT DUE TO TIRE VALVE STEM FAILURE. 4/2008 2. TIRE PURCHASED FROM SEARS LOST AIR DUE TO DEFECTIVE TIRE VALVE STEM. 6/2008. *TR

Jul 20, 2008 17,200 mi

SEVERE CUPPING WEAR MAINLY ON FRONT TIRES ON THE INSIDE EDGES. *TR

Jul 20, 2008 17,200 mi

SEVERE CUPPING WEAR MAINLY ON FRONT TIRES ON THE INSIDE EDGES. *TR

Jul 13, 2008 23,000 mi

MY TOYOTA MATRIX (2005) HAS A TERRIBLE ALIGNMENT PROBLEM, THAT CAUSES PREMATURE WEAR ON THE TIRES. *TR

Jul 13, 2008 23,000 mi

MY TOYOTA MATRIX (2005) HAS A TERRIBLE ALIGNMENT PROBLEM, THAT CAUSES PREMATURE WEAR ON THE TIRES. *TR

Feb 5, 2008

VEHICLE WAS BEING SERVICED AT REPAIR FACILITY, TECHNICIAN ADVISED ALL 4 TIRES HAD SPLITS ON SIDEWALLS RENDERING THEM UNSAFE. *TR

Feb 5, 2008

VEHICLE WAS BEING SERVICED AT REPAIR FACILITY, TECHNICIAN ADVISED ALL 4 TIRES HAD SPLITS ON SIDEWALLS RENDERING THEM UNSAFE. *TR

Dec 22, 2007 29,087 mi

TODAY, THE ROADS ARE SLIGHTLY SLIPPERY, BUT WHILE EVERYONE AROUND US STOPPED AT A TRAFFIC LIGHT WITHOUT PROBLEM, MY WIFE AND I WERE UNABLE TO STOP, CAREENING THROUGH A RED LIGHT. THANKFULLY, THERE WERE NO ONCOMING CARS. THE PROBLEM IS, WE DISCOVERED, OUR TIRES. OUR TOYOTA MATRIX XR 2WD 2005, AND OUR OEM CONTINENTAL TIRES, HAS 29,078 MILES. YET OUR MEASUREMENTS INDICATE THAT ALL FOUR OEM TIRES HAVE A TREAD OF 2/16" (OUTER) AND 3/16" (INNER). THIS IS PREMATURE WEAR. OUR DEALERSHIPS SERVICE CENTER HAS SAID THAT THEY HAVE FOUND THIS TO BE A PROBLEM, YET THEY OFFER US NO HELP OR SOLUTION. *TR

Dec 22, 2007 29,087 mi

TODAY, THE ROADS ARE SLIGHTLY SLIPPERY, BUT WHILE EVERYONE AROUND US STOPPED AT A TRAFFIC LIGHT WITHOUT PROBLEM, MY WIFE AND I WERE UNABLE TO STOP, CAREENING THROUGH A RED LIGHT. THANKFULLY, THERE WERE NO ONCOMING CARS. THE PROBLEM IS, WE DISCOVERED, OUR TIRES. OUR TOYOTA MATRIX XR 2WD 2005, AND OUR OEM CONTINENTAL TIRES, HAS 29,078 MILES. YET OUR MEASUREMENTS INDICATE THAT ALL FOUR OEM TIRES HAVE A TREAD OF 2/16" (OUTER) AND 3/16" (INNER). THIS IS PREMATURE WEAR. OUR DEALERSHIPS SERVICE CENTER HAS SAID THAT THEY HAVE FOUND THIS TO BE A PROBLEM, YET THEY OFFER US NO HELP OR SOLUTION. *TR

Nov 18, 2007 15,000 mi

CONTINENTAL TIRES WERE ALL CUPPED AT 15,000 MILES DEALER REPLACED ALL TIRES WITH DIFFERENT BRAND NEW TIRES CUPPED AGAIN AT 20,000+ MILES DEALER CLAIMS NOTHING IS WRONG WITH CAR. *TR

Nov 18, 2007 15,000 mi

CONTINENTAL TIRES WERE ALL CUPPED AT 15,000 MILES DEALER REPLACED ALL TIRES WITH DIFFERENT BRAND NEW TIRES CUPPED AGAIN AT 20,000+ MILES DEALER CLAIMS NOTHING IS WRONG WITH CAR. *TR

Aug 10, 2007 24,000 mi

TL*THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE VEHICLE HAS CONTINENTAL TIRES, SIZE P205/55/R16. THE CONTACT STATED THAT THE TIRES LOOK AS IF THEY HAVE BEEN CUT DOWN THE MIDDLE. THE MANUFACTURER WILL NOT WARRANTY THE TIRES OR PROVIDE A REPLACEMENT SET. THE TIRE FAILURE MILEAGE AND VEHICLE CURRENT AND FAILURE MILEAGES WERE ALL 24,000.

Aug 10, 2007 24,000 mi

TL*THE CONTACT OWNS A 2005 TOYOTA COROLLA MATRIX. THE VEHICLE HAS CONTINENTAL TIRES, SIZE P205/55/R16. THE CONTACT STATED THAT THE TIRES LOOK AS IF THEY HAVE BEEN CUT DOWN THE MIDDLE. THE MANUFACTURER WILL NOT WARRANTY THE TIRES OR PROVIDE A REPLACEMENT SET. THE TIRE FAILURE MILEAGE AND VEHICLE CURRENT AND FAILURE MILEAGES WERE ALL 24,000.

Jul 30, 2007

TOYOTA MATRIX 2005. NOTICE THAT AUTO NOISY ON THE ROAD. OTHER COMPLAIN ABOUT IT AS I AM USED TO IT. AT LAST OIL CHANGE SERVICE STAFF SAY I NEED NEW TIRES AND ALIGNMENT AS WEARING. I AM PUZZLED AND CHECK INTERNET AND COME ON SIGHTS THAT DESCRIBE THE SAME ISSUES I AM EXPERIENCING. I AM VERY CONCERNED - A FRIEND WAS IN A FATAL AUTO ACCIDENT 12 OR SO YEARS AGO THAT INVOLVED A SMALL PICK UP TRUCK AND LATER FIND TIRE PROBLEMS INVOLVED FOR OTHER OWNERS ALSO. VEHICLE ROLLED OVER! *TR

Jul 30, 2007

TOYOTA MATRIX 2005. NOTICE THAT AUTO NOISY ON THE ROAD. OTHER COMPLAIN ABOUT IT AS I AM USED TO IT. AT LAST OIL CHANGE SERVICE STAFF SAY I NEED NEW TIRES AND ALIGNMENT AS WEARING. I AM PUZZLED AND CHECK INTERNET AND COME ON SIGHTS THAT DESCRIBE THE SAME ISSUES I AM EXPERIENCING. I AM VERY CONCERNED - A FRIEND WAS IN A FATAL AUTO ACCIDENT 12 OR SO YEARS AGO THAT INVOLVED A SMALL PICK UP TRUCK AND LATER FIND TIRE PROBLEMS INVOLVED FOR OTHER OWNERS ALSO. VEHICLE ROLLED OVER! *TR

Jun 27, 2007 24,000 mi

TL*THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT STATED THAT ALL FOUR KUMHO 20550R15 TIRES ARE EXPERIENCING UNEVEN TIRE WEAR. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE DOT NUMBER, VIN, AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 28,000 AND FAILURE MILEAGE WAS 24,000.

Jun 27, 2007 24,000 mi

TL*THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT STATED THAT ALL FOUR KUMHO 20550R15 TIRES ARE EXPERIENCING UNEVEN TIRE WEAR. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE DOT NUMBER, VIN, AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 28,000 AND FAILURE MILEAGE WAS 24,000.

Jul 17, 2006 19,450 mi

DT*: THE CONTACT STATED A BUBBLE WAS NOTICED IN THE SIDEWALL OF BOTH THE FRONT AND REAR TIRES ON THE PASSENGER SIDE. THE VEHICLE DEALER AND TIRE MANUFACTURER HAVE BEEN ALERTED.

Jul 17, 2006 19,450 mi

DT*: THE CONTACT STATED A BUBBLE WAS NOTICED IN THE SIDEWALL OF BOTH THE FRONT AND REAR TIRES ON THE PASSENGER SIDE. THE VEHICLE DEALER AND TIRE MANUFACTURER HAVE BEEN ALERTED.