2009 TOYOTA MATRIX Air Bags Problems

TL* TAKATA RECALL. THE CONTACT OWNED A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION. THE AIR BAGS DEPLOYED AND METAL FRAGMENTS PASSED THROUGH THE AIRBAG CUSHION MATERIAL. AS A RESULT, THE METAL FRAGMENTS ENTERED THE CONTACTS EYE AND CAUSED A LONG TERM INJURY. THE CONTACT ALSO SUSTAINED A FRACTURED UPPER JAW AND NOSE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED HAVING CONTINUAL DOCTOR VISITS FOR HIS EYE INJURY. THE VEHICLE WAS TOTALED AND TOWED TO JUNK YARD. A POLICE REPORT WAS NOT FILED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS). THE FAILURE MILEAGE WAS 48,000. *DT*JB *DT RECALLS INCOMPLETE 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 48,000

LETTER FROM CONGRESSMAN DEUTCH ON BEHALF OF CONSTITUENT REGARDING TOYOTA VEHICLE AIRBAGS: THIS WAS THE THIRD RECALL. *LD *JS

"TAKATA RECALL" WE RECEIVED OUR RECALL NOTICE LETTER AND IMMEDIATELY CONTACTED OUR LOCAL AUTHORISED TOYOTA IN RHINELANDER WI AND WERE TOLD IT WOULD TAKE A FEW WEEKS FOR THE REPLACEMENT PARTS TO ARRIVE. AFTER NOT HEARING FROM THEM IN THAT TIME WE PHONED AGAIN, AND AFTER ONCE AGAIN GIVING OUR VIN AND INFORMATION , WE WERE TOLD WHO EVER TOOK THE CALL HAD NOT SUBMITTED THE ORDER . SO ONCE AGAIN WE ARE TOLD IT'S ON BACKORDER AND THEY WILL CONTACT US WHEN IT COMES IN SO THEY CAN SET UP A APPOINTMENT TIME TO FIX IT. THE RECALL NOTICE RECOMMENDED NOT HAVING A OCCUPANT IN THE FRONT PASSENGER SEAT. WE SHOULD BE PROVIDED WITH A SAFE VEHICLE BY TOYOTA TO USE WITH THE LENGTH OF TIME THIS IS TAKING UNTIL THIS IS FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. HERITAGE TOYOTA OWINGS MILL (9801 REISTERSTOWN RD, OWINGS MILLS, MD 21117, 844-202-9429) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" I AM WONDERING WHEN THE FIX FOR THIS RECALL WILL BE AVAILABLE IN MY AREA.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA OF RIVER OAKS AT (708) 862-0700 (1970 RIVER OAKS DR, CALUMET CITY, IL 60409) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL THE NHTSA IS AWARE OF THIS RECALL BUT MAY NOT APPRECIATE THE FULL IMPACT ON THE OWNER OF THE CAR. I FEEL UNSAFE DRIVING IT DUE TO THIS RECALL BUT THERE IS NO REMEDY. I CAN'T GET IT FIXED. WHEN I WENT TO THE DEALER AND ASKED WHEN REMEDY IS AVAILABLE NO ONE KNOWS. SO I SAID FINE LET ME TRADE IT IN AND BUY A NEW CAR. HOWEVER, SINCE THERE IS A RECALL THE DEALER SAID HE COULDN'T OFFER FULL TRADE IN PRICE BECAUSE HE WOULD BE UNABLE TO SELL IT UNTIL THE REMEDY IS MADE. SO I DON'T FEEL SAFE DRIVING IT AND I CAN'T SELL IT WITHOUT A LOSS IN VALUE. NEITHER ARE MY FAULT. TAKATA HAS ME STUCK IN A VERY POOR POSITION AND I AM DISAPPOINTED WITH TOYOTA'S RESPONSE

TAKATA RECALL. SAFETY RECALL NOT REMEDIED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO GROSSINGER TOYOTA (LOCATED AT 7225 N CICERO, IL 60712), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TAKATA RECALL--I RECEIVED A FRONT PASSENGER AIRBAG INFLATOR NOTICE BACK IN AUGUST 2016 AND CALLED IMMEDIATELY TO HAVE THIS REPAIRED. BEAMAN PONTIAC SAID THEY WOULD CALL WHEN THE PART WAS IN. I CALLED BACK IN JANUARY OF 2017 AND THEY SAID THE PART WAS STILL NOT IN. TODAY 8/16/17 THE PART IS STILL NOT IN. THIS IS UNACCEPTABLE. IN JANUARY THEY GAVE ME A RENTAL AND I STILL HAVE IT. I WOULD LIKE MY CAR BACK. BUT I DON'T WANT THE LIABILITY OF SOMEONE RIDING IN MY CAR OR ME IN IT WITH MY HUSBAND DRIVING BEING KILLED AND TOYOTA NOT RESPONSIBLE SINCE I RECEIVED THIS NOTICE.

TAKATA RECALL TOO LONG TO GO WITH SUCH A POTENTIALLY DANGEROUS DEFECT IN A CAR. MY 21 YEAR OLD SON DRIVES THIS CAR. PLEASE HAVE A FIX SOON OR AT LEAST BE ABLE TO TAKE IT IN AND TURN THAT AIRBAG OFF. THANK YOU FOR YOUR HELP!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (TRI COUNTY TOYOTA 15 D AND L DRIVE, ROYERSFORD, PA 19468) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. TOYOTA HAS REPEATEDLY ASSURED US THAT THE NEW AIRBAG PARTS WILL BE READY IN "ONE MONTH". TOYOTA HAS BEEN SAYING THIS FOR THE PAST 5 MONTHS LEAVING US WITH A CAR THAT IS UNSAFE TO DRIVE AND WE ARE UNABLE TO SELL. TOYOTA'S BEST ADVICE WAS TO NOT DRIVE THE CAR AND COME IN FOR A RENTAL WHILE WE WAIT, THEY HAVE BEEN OUT OF RENTALS FOR THE ENTIRE TIME WE'VE BEEN WAITING. I UNDERSTAND MOST OF THIS IS TAKATA'S FAULT BUT TOYOTA HAS DONE A TERRIBLE JOB KEEPING US INFORMED AND IS ALLOWING MY FAMILY TO DRIVE A POTENTIAL DEATH TRAP COVERED IN THEIR BADGES.

Mileage: 30,000

TOYOTA CONTACTED ME IN JULY 1016 OF THE AIR BAG RECALL, NOTHING HAS BEEN DONE. IT STATES NOT TO HAVE A PASSENGER IN THE FRONT SEAT IT IS DANGEROUS. NOTHING HAS BEEN DONE IN OVER A YEAR AND A HALF. I WANT MY CAR REPLCED WITH A SAFE ONE.

TAKATA RECALL ,I GOT THE NOTICE OF RECALL IN FEB 2017 TILL NOW NO ACTION FROM TOYOTA SIDE TO FIX THAT,

TAKATA RECALL. RECEIVED THE RECALL NOTICE WHILE PREGNANT, TOYOTA DID NOTHING TO RESOLVE THE ISSUE. TOLD ME I STILL HAVE TO DRIVE THE CAR EVEN THOUGH THE AIRBAG COULD POSSIBLY EXPLODE EVEN THOUGH NO ONE WAS SITTING IN THE PASSENGER SEAT. IT'S BEEN ALMOST A YEAR, AND STILL NO RESOLUTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT 505-998-0201 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ *JS

"TAKATA RECALL" I AM STILL WAINTING FOR A FIX. TOYOTA RECOMMENDS THAT I DO NOT USE THE FRONT PASSENGER SEAT NOW GOING ON 8 MONTHS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (TOYOTA OF COLD SPRINGS, FRANKLIN, TN) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA TOWN OF STOCKTON, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I RECEIVED A RECALL NOTICE MONTHS AGO (ALTHOUGH LETTER WAS NOT DATED MAKING IT MORE DIFFICULT FOR THE CUSTOMER TO TRACK LACK OF PROGRESS- HENCE DATE BELOW IS A GUESSTIMATE. THE LETTER (ATTACHED) NOTIFIED ME THAT THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND DANGEROUS. THE LETTER SAID THAT TOYOTA WAS SEEKING A REMEDY AND IN THE MEANTIME I SHOULD NOT USE THE FRONT PASSENGER SIDE. I HAVE HEARD NOTHING SINCE. SO I HAVE EFFECTIVELY BEEN DENIED FULL USE OF MY CAR FOR MONTHS. THIS IS NOT REASONABLE. MY ELDERLY MOTHER IS COMING TO LIVE WITH ME. I NEED USE OF THE PASSENGER SEAT. IS TOYOTA PREPARED TO PAY FOR A RENTAL OR OFFER SOME OTHER COMPENSATION?

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MCDONOUGH IN STANTON, VA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/17/17*LJ *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (FAULKNER TOYOTA TREVOSE 2425 LINCOLN HIGHWAY, TREVOSE, PA, 19053) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR AND PARTS MAY BE AVAILABLE IN DECEMBER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/31/17*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO DARCARS TOYOTA OF ROCKVILLE (15625 FREDERICK RD, ROCKVILLE, MD 20855) WHO STATED THAT PARTS WOULD NOT BE AVAILABLE BEFORE DECEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ARLINGTON TOYOTA 2095 N. RAND ROAD, PALATINE, IL,60074) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/06/17*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FITZGERALD TOYOTA LOCATED AT 907 N FREDERICK AVE, GAITHERSBURG, MD 20879; 888-921-0300) WAS CONTACTED AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND STATED THAT THEY WOULD NOT ASSIST UNTIL DECEMBER. CASE NUMBER: 1706221709 WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 07/31/17 *BF *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MCDONOUGH TOYOTA LOCATED AT 918 RICHMOND AVE, STAUNTON, VA 24401) WHO CONFIRMED THAT REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE PASSENGER FRONTAL INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER HAD TO ORDER PARTS AND STATED THAT THEY WOULD CONTACT THE OWNER ONCE THEY ARRIVE. A MONTH LATER, THE CONTACT CALLED THE DEALER BACK AND WAS INFORMED THAT THEY HAD TO ORDER THE PARTS AGAIN. THE DEALER STATED THAT THEY COULD ONLY HOLD THE PARTS FOR A MONTH WHEN THE CONTACT DISCLOSED THAT SHE WAS GOING ON VACATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL IT HAS BEEN ALMOST ONE YEAR SINCE THE RECALL WAS ISSUED AND THE STATUS IS STILL LISTED AS INCOMPLETE. I HAVE BEEN DRIVING WITH UNSAFE AIRBAGS FOR A YEAR AND THIS ISSUE SHOULD BE REMEDIED.

I RECEIVED NOTICE FROM TOYOTA 2-24-17 RE: RECALL. ON 4-28-17, I WAS GIVEN AS APPT'T TO HAVE FIXED ON 5-2-17. I WAS AT TOYOTA FOR 1 HR., SAW MY CAR BE DRIVEN OUT TO PARKING AREA. AFTER 5 MIN., I INQUIRED WHY THEY WERE NOT WORKING ON IT, AND WAS TOLD PARTS NOT IN.!!!OVER TWO MONTHS, AND STILL NO WORD AS TO WHEN IT WILL BE CORRECTED.

TAKATA RECALL - THIS DEFECT IS NOT BEING REMEDIED WITHIN A REASONABLE TIME

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE RECALL REQUIRED THREE PARTS AND THEY HAD NOT RECEIVED ONE OF THEM FROM THE MANUFACTURER FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL -MY LOCAL DEALER IS TOYOTA OF SANTA BARBARA CA IS ABOUT 3 MILES FROM MY WORK AND THE SERVICE MANAGER KURT INVITED ME TO USE THE OXNARD STORE ABOUT AN HOUR AWAY BECAUSE ON A PREVIOUS SERVICE VISIT I LEFT A NEGATIVE REVIEW OF MY SERVICE EXPERIENCE. I WANT THE PASSENGER AIRBAG REPAIRED RAPIDLY FROM MY LOCAL STORE NOW THAT THE PART IS IN STOCK AND WANT A RENTAL OR LOANER VEHICLE UNTIL THE REPAIR IS COMPLETED

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 09V338000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL, LAST JUNE 2016 TOYOTA LET US KNOW THE PASSENGER SIDE AIR BAG WAS A TAKATA AIR BAG BUT HAS DONE NOTHING TO FIX THE PROBLEM. WE CALLED TOYOTA OF ORANGE 4 TIME SEANCE WE RECEIVED THE NOTICE THE LAST TIME WE WHERE TOLD TO GET AN ATTORNEY BY THE RECEPTIONIST. IF SERIOUS DEATH OR INJURY CAN BE CAUSED WHY DOESN'T TOYOTA OF ORANGE TAKE THE MATTER MORE SERIOUSLY. BEING TOLD OVER AND OVER THERE IS NO FIX AT THIS TIME, OR AS I SAID ABOVE " GET AN ATTORNEY". HOW DOSE TOYOTA MOTOR SALE CALLED THERE NOTICE IMPORTANT SAFETY RECALL (INTERIM NOTICE) AND THERE DEALERSHIP DOSE NOT TAKE THE MATTER SERIOUS. THIS IS IMPORTANT TO ME AND MY FAMILY, BUT NOT TO TOYOTA MOTOR SALES OR TOYOTA OF ORANGE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FOR THE PASSENGER SIDE AIR BAG WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 06/21/17 *BF AIR BAG HAS BEEN REPLACED. *AS

Mileage: 72,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I RECEIVED NOTIFICATION OVER A YEAR AGO FROM TOYOTA ABOUT THE RECALL. I JUST CALLED TODAY AND THEY SAID THE PARTS ARE STILL NOT AVAILABLE AND I COULD TRY CALLING AGAIN IN "A COUPLE OF MONTHS." WHAT IS A REASONABLE TIME FRAME FOR THIS ISSUE TO BE FIXED?

TAKATA RECALL. I RECEIVED THE INTERIM NOTICE FROM TOYOTA THAT STATES "...WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT...". I USE MY VEHICLE FOR MY FAMILY AND TOYO IS RECOMMENDING THAT I NOT USE IT. DOES TOYOTA PLAN TO PROVIDE LOANER VEHICLES OR RENTAL CAR RE-IMBURSEMENT FOR THE PERIOD WHEN MY VEHICLE IS NOT OPERABLE AS A 5-PASSENGER VEHICLE WITH PASSENGER AIR BAGS? I DON'T UNDERSTAND HOW THEY CAN SELL ME A VEHICLE AND THEN NOT USE IT FOR ITS DESCRIBED PURPOSE. CLARIFICATION WOULD BE APPRECIATED. THANKS.

Mileage: 159,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TAKATA RECALL - 16V-340 &17V-006 TOYOTA DOES NOT HAVE A SOLUTION FOR THE AIRBAG INFLATOR (ZONE B) THIS IS ONLY FAMILY VEHICLE. MY WORKING VEHICLE, I READ THE DETAILS ON THE RECALL NOTICE. METAL DEBRI CAN FLY IF THE AIRBAG IS DEPLOYED. I HAVE A 10 MONTH OLD THAT RIDES IN THE BACK SEAT AND AM AFRAID THE DEBRI WILL REACH HER AS WELL. I WOULD APPRECIATE IF TOYOTA WOULD WORK WITH ME TO FIND A SOLUTION IMMEDIATELY!

THE AIR BAG LIGHT CAME ON AND IT IS A RECALL ON THE PASSENGER AIR, BUT THEY ARE INFORMING THAT IT IS NOTHING THAT CAN BE DONE, UNTIL THE ANOTHER NOTICE COMES OUT AND THE PARTS ARE AVAILABLE FOR REPAIR. THIS IS A VERY BIG INCONVENIENCE AND A DISADVANTAGE ON THE BEHALF OF TOYOTA. THE ONLY SOLUTION TOYOTA SUGGEST UNTIL THE REMEDY OR PARTS BECOMES AVAILABLE IS THAT DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT TO ENSURE SAFETY. I AM VERY DISSATISFIED WITH TOYOTA AND OTHER MEASURES SHOULD BE TAKEN IN ORDER TO ENSURE SAFETY OF MY VEHICLE.

TAKATA RECALL - IT HAS BEEN MONTHS AND TOYOTA STILL HAS NOT FOUND A "REMEDY" TO THE RECALL.

TAKATA RECALL. CURRENTLY 8.5 MONTHS PREGNANT. DUE TO THE FACT THAT TOYOTA CANNOT GUARANTEE NOT ONLY A TIMELINE TILL WHEN A SOLUTION WILL BE PROVIDED TO RESOLVE THE RECALL, BUT THAT THE PASSENGER AIRBAG WILL NOT DEPLOY WITH NO ONE IN IT, MY VEHICLE IS NOT SAFE TO DRIVE. THE RISKS GREATLY OUTWEIGH ANY BENEFIT OF DRIVING THE VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - SINCE RECEIVING JUNE 9, 2016 SAFETY RECALL (INTERIM NOTICE), I HAVE NOT RECEIVED ADDITIONAL INFO FROM MANUFACTURER FOR WHEN TAKATA FRONT PASSENGER AIRBAG INFLATOR (ZONE A) WILL BE REPLACED. WHEN WILL THE REPLACEMENT OF THE AIRBAG INFLATOR OR THE AIRBAG ASSEMBLY FINALLY BECOME AVAILABLE??! THIS IS AN UNREASONABLE RISK THAT CAN RESULT IN SERIOUS INJURY OR DEATH!! *TR

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *CN

TAKATA RECALL THE RECALL WAS ISSUED IN MAY, 2016, AND I HAVE YET TO RECEIVE A REMEDY. THAT IS 7 MONTHS WITHOUT ANY REMEDY. I NEED TO BE ABLE TO DRIVE PASSENGERS IN MY VEHICLE, AND IT LIMITS THIS ABILITY.

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE STATIONARY, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, UPPER BACK, AND NECK THAT REQUIRED MEDICAL ATTENTION. THE CONTACT DROVE THE VEHICLE HOME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. UPDATED 02/07/2017*CT *CN

Mileage: 75,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/26/2017*CT UPDATED 7/6/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/17*LJ CONSUMER STATED SHE RECEIVED A LETTER FROM TOYOTA STATING THE PROBLEM WITH THE PASSENGER AIRBAG IN THE FRONT SEAT WHILE DRIVING, THAT THEY WOULD NOT BE RESPONSIBLE. UPDATED 6/28/18*JB

TAKATA RECALL, WHEN IS THIS GOING TO BE FIXED????? I HAVE A FAMILY AND ITS A PAIN IN THE [XXX] TO ONLY FIT THREE PEOPLE,NO ONE SITS IN FRONT CAUSE OF RISK OF DEATH!! REALLY? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TOYOTA MATRIX. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG RECALL NOTICE (16V-340) ISSUES. *SMD THE CONSUMER ALSO STATED THE WAS AN ISSUE WITH THE DRIVE SIDE WINDOW. *JB

MY FIANCE' AND I RECEIVED A RECALL NOTICE FROM TOYOTA FOR A SAFETY RECALL TO REMEDY THE SPRIAL CABLE THAT CONTROLS THE AIRBAG WARNING LIGHT. THE RECALL NOTICE TOLD US TO TAKE THE CAR TO A TOYOTA DEALERSHIP TO HAVE THE CAR REPAIRED FREE OF CHARGE. WHEN WE TOOK THE CAR FOR REPAIR THEY SAID IT HAD ALREADY BEEN REPAIRED AND AFTER CHECKING WITH THE MANUFACTURER THEY STATED IT HAD BEEN FIXED ON MARCH 2, 2016 IN NJ. THE CAR WAS IN MARYLAND ON THAT DATE UNDER MY OWNERSHIP SO WE DO NOT UNDERSTAND HOW THEY COULD HAVE REPAIRED THE CAR. THEY WANT TO CHARGE US FOR THE DIAGNOSTICS AND POSSIBLY THE REPAIR SINCE THEY INSIST THAT THE CAR WAS ALREADY REPAIRED. WE HAVE AN AIRBAG WARNING LIGHT LOCATED ON THE INSTRUMENT PANEL THAT WILL NOT GO OFF. THIS WARNING LIGHT IS THE SAME LIGHT ON THE RECALL NOTICE. TOYOTA DOES NOT WANT TO FIX IT WITHOUT A FEE, AND THEY BELIEVE THEY HAVE ALREADY FIXED THE PROBLEM. THE LIGHT REMAINS ON OUR CAR TO DATE. WE WOULD LIKE AN INVESTIGATION OF THIS MATER BEFORE SEEKING LEGAL COUNSEL TO RECTIFY THE SAFETY PROBLEM. THE VEHICLE WAS PARKED WHEN THE LIGHT ILLUMINATED AND DOES NOT GO OFF WHILE DRIVING THE CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE REMEDY WAS NOT YET AVAILABLE TO PROVIDE THE PARTS FOR THE REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MATRIX REAR ENDED A MERCURY MOUNTAINEER AT ABOUT 35-40 MILES PER HOUR. THE ENTIRE FRONT END OF THE MATRIX WENT UNDER THE MOUNTAINEER'S BUMPER. THE ENTIRE FRONT END OF MATRIX WAS PUSHED BACK INTO THE COOLANT SYSTEM. BOTH HEAD LIGHTS WERE PUSHED INTO THE ENGINE COMPARTMENT. THE BUMPER WAS ALMOST DETACHED AND ON THE GROUND. THE HOOD WAS PUSHED BACK ON ITSELF ABOUT 3 FEET.THE AIRBAG DID NOT DEPLOY. MY DAUGHTER WAS DRIVING THE MATRIX AND HER HEAD HIT THE STEERING WHEEL. SHE SUFFERED A CONCUSSION. *TR

Mileage: 38,000

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD RECURRINGLY FLASH UNTIL IT PERMANENTLY REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V168000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND AN INJURY WAS REPORTED WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/24/2014*LJ UPDATED 7/8/2015*JS

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH ON A MOUNTAINOUS ROAD AND UNEXPECTEDLY FELL ASLEEP. THE VEHICLE ROLLED DOWN A RAVINE AND CRASHED INTO TWO TREES AND BOULDERS. THE CONTACT FRACTURED HIS STERNUM AND SUSTAINED BRUISES FROM THE SEAT BELT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT AND THE VEHICLE WAS TOWED TO A COLLISION CENTER TO DETERMINE THE SEVERITY OF THE DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

Mileage: 46,000

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED RAPIDLY AFTER SHE DEPRESSED THE ACCELERATOR PEDAL TO MAKE A LEFT TURN. THE VEHICLE CRASHED INTO ANOTHER VEHICE. THE AIR BAGS DID NOT DEPLOY. BOTH THE CONTACT AND DRIVER OF THE OTHER VEHICLE SUSTAINED NECK INJURIES; A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE IT WAS REPAIRED AT THE CONTACTS EXPENSE. THE MANUFACTURER CALLED THE CONTACT AND REQUESTED TO TAKE THE VEHICLE APART TO REPAIR THE PROBLEM. THE CONTACT WANTED REIMBURSEMENT FOR THE REPAIRS AND WANTED TO GIVE THE VEHICLE BACK ,AS SHE WAS STILL EXPERIENCING SUDDEN ACCELERATION INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 289. THE CURRENT MILEAGE WAS APPROXIMATELY 2,900.

Mileage: 289

LTR FWD FM (NE) RE UNINTENDED SUDDEN ACCELERATION FROM OWNER OF A 2009 TOYOTA MATRIX INVOLVED IN AN AUTO ACCIDENT ON 1/13/2010, REPLY TO OMAHA, NE OFC. *TGW THE CONSUMER STATED HE REAR ENDED ANOTHER VEHICLE WHILE ATTEMPTING TO BRAKE, BUT INSTEAD THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER STATED THE POLICE DID NOT WRITE UP POLICE REPORT. THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPON INSPECTION, IT WAS DETERMINED THE AIR BAG SENSORS WERE FRIED, PROBABLY WELL BEFORE THE ACCIDENT.

ON FEBRUARY 11, I TOOK MY 2009 TOYOTA MATRIX TO MOTORCARS TOYOTA OF CLEVELAND HEIGHTS, OHIO, TO HAVE THE CAR REPAIRED IN THE GAS PEDAL RECALL. WHILE THERE, I WAS INFORMED OF ANOTHER RECALL ON THE CAR, ON ITS BRAKES. BOTH OF THESE ISSUES WERE ADDRESS AND I PICKED THE CAR UP ON FEBRUARY 13TH. ON FEBRUARY 24 AT 7:45AM, I WAS DRIVING WESTBOUND ON I-90 IN WESTLAKE, OHIO; IT WAS SNOWING AND THE ROADS WERE WET, UNSALTED. AS I WAS ROUNDING A CORNER NEAR THE CROCKER BASSETT EXIT, MY CAR BEGAN TO SKID. I IMMEDIATELY BEGAN TO PUMP THE BRAKES AND ATTEMPT TO STRAIGHTEN MY CAR OUT, BUT THE BRAKES DID NOT ENGAGE. I FIRMLY PRESSED DOWN ON THE BRAKES AND NOTHING HAPPENED; I THEN TRIED THE EMERGENCY BRAKE AND THE CAR STILL DID NOT SLOW DOWN. I WAS UNABLE TO REGAIN CONTROL OF THE VEHICLE AND IT BEGAN TO SPIN OUT AND TO THE LEFT. I PUMPED THE BRAKES AS HARD AND FAST AS I COULD, BUT THE BRAKES NEVER ENGAGED AND MY CAR HIT THE CEMENT MEDIAN AT 55MPH. DUE TO A BUILD UP OF SNOW AND ICE AGAINST THE MEDIAN, MY CAR WAS PROPELLED INTO THE AIR AND LANDED ON ITS ROOF. MY AIRBAGS DID NOT DEPLOY IN THE CRASH. *TR

Mileage: 13,787

TOYOTA ACCIDENT I DRIVE A LEASED 2009 TOYOTA MATRIX. AT 8:24 AM ON NOVEMBER 16, 2009. PULLING INTO A PARKING SPACE AT THE DOCTORS OFFICE BUILDING BOCA RATON. THE CAR WAS ALMOST STOPPED AND MY FOOT WAS ON THE BRAKE, WHEN THE CAR REVVED UP TO THE MAXIMUM, JUMPED THE CURB AND HIT A PALM TREE. I IMMEDIATELY SWITCHED OFF THE ENGINE. I WAS DAZED, AND AFTER A COUPLE OF MINUTES I GOT OUT THE CAR TO SEE THE DAMAGE. HAVING HEARD OF CAR MAT PROBLEMS, I INSPECTED THE MATS, BUT NOTHING WAS OUT OF PLACE. AFTER A FEW MINUTES, I WENT TO MY DOCTORS APPOINTMENT , BUT HAD TO LEAVE BEFORE I SAW THE DOCTOR, AS I DIDN'T FEEL WELL. DESPITE A LOT OF FRONT END DAMAGE, THE CAR WAS DRIVABLE, SO I DECIDED TO DRIVE THE CAR TO MY HOME , BUT I WAS FRIGHTENED ALL THE WAY AS I THOUGHT THE CAR MIGHT DO THE SAME THING AGAIN IN TRAFFIC. WHEN I GOT HOME I CALLED ALLSTATE AND REPORTED THE ACCIDENT. I TOLD THEM THERE IS A PROBLEM WITH THE CAR, AS IT ACCELERATED BY ITSELF, AND THE DRIVER SIDE AIRBAG DID NOT INFLATE.. PER INSTRUCTIONS FROM ALLSTATE, THE CAR HAS BEEN TOWED TO ED MORSE CADILLAC FOR REPAIR OF THE DAMAGE INCURRED. MY QUESTION IS, CAN I LEGALLY BREAK MY LEASE AND RETURN THE CAR TO TOYOTA, AS IT IS UNSAFE.. *TR UPDATED 05/25/10 UPDATED 07/29/10 UPDATED 12/21/10.*JB

Mileage: 5,600

I WAS TRAVELING AT EASTBOUND AT 25 MPH AND ENTERED A CONTROLLED INTERSECTION IN MANITOWOC, WISCONSIN. A MOTORCYCLIST TRAVELING NORTHBOUND APPROACHING SPEEDS OF 60 MPH RAN A YIELD SIGN AND T-BONED MY 2009 TOYOTA MATRIX S 5 SPD MANUAL IN THE BACK PASSENGER DOOR AND BACK QUARTER PANEL. THE FORCE OF THE IMPACT SPUN MY MATRIX 180 DEGREES SO I ENDED UP FACING WESTBOUND AT THE CURB. THE PASSENGER-SIDE CURTAIN AIRBAG DEPLOYED. HOWEVER, THE DRIVER'S SIDE CURTAIN AIRBAG FAILED TO DEPLOY AND I ENDED UP WITH A MILD HEAD INJURY AND A SPRAIN/POSSIBLE DISLOCATION OF MY LEFT SHOULDER FROM WHERE I STRUCK THE INSIDE OF THE VEHICLE. MY CONCERN IS WHY THE DRIVER'S SIDE AIRBAG CURTAIN FAILED TO DEPLOY WHEN I WAS T-BONED BY A MOTORCYCLE AT 60 MPH TURNING MY CAR 180 DEGREES TO FACE THE OPPOSITE DIRECTION I WAS TRAVELING. IN MY OPINION, BASED ON THE IMPACT, MY SIDE CURTAIN AIR BAGS SHOULD HAVE DEPLOYED AS THE DIRECTION AND FORCE OF THE IMPACT WOULD OBVIOUSLY FORCE MY BODY IN THE SAME DIRECTION, NORTH, INTO THE SIDE OF MY CAR; THE SAME DIRECTION THE MOTORCYCLE WAS HEADED. THE FAILURE OF MY DRIVER'S SIDE CURTAIN AIRBAG DEPLOYMENT LED TO A HEAD INJURY AND A SHOULDER INJURY; POSSIBLY A DISLOCATION OF MY SHOULDER. I AM AWAITING THE RADIOLOGISTS REVIEW OF THE X-RAYS TAKEN TODAY AT AURORA HEALTH CARE CENTER ON REED AVENUE IN MANITOWOC, WISCONSIN. TOYOTA SHOULD TAKE MY CONCERNS SERIOUSLY AND INVESTIGATE THE AIR BAG SYSTEMS IN THEIR 2009 MATRIX MODELS. *TR

Mileage: 5,000