2009 TOYOTA MATRIX Vehicle Speed Control Problems

MY MATRIX 2009 HAS HAD INTERMITTENT SUDDEN ACCELERATION PROBLEMS. I MENTION IT AT MY REGULAR MAINTENANCE CHECK UPS, BUT RECEIVE NON-COMMITTAL REPLIES. I FIGURE I MUST BE LOSING IT. OVER THE LAST 8 MONTHS OR SO, IT GOT EXTREME: THE CAR WILL LURCH FORWARD AT DIFFERENT TIMES: WHEN I START UP THE CAR, IDLING AT A LIGHT, OR SLOWING TO A STOP. TODAY, SUNDAY MORNING, AS I WAS PULLING INTO A PARKING SPOT AT WALMART, I BEGAN TO BRAKE SLOWLY WHEN THE TRANS ROARED AND LURCHED FORWARD. IT JUMPED THE CURB AND PLOWED INTO THE FRONT END OF THE CAR FACING ME. AT FIRST, I THOUGHT I MUST HAVE HIT THE GAS - BUT NO. MY FOOT WAS STILL ON THE BRAKE - ALL THE WAY TO THE FLOOR. I STILL OWE MONEY ON THIS CAR. I RUINED THE FRONT END OF ANOTHER CAR. I AM A SINGLE MOM OF 2 AND A TEACHER. I DON'T KNOW HOW I AM GOING TO BE ABLE TO HANDLE THIS. I DO NOT INTEND TO REPAIR THIS CAR. IT IS NOT SAFE. THANK GOD THE OTHER CAR WAS EMPTY. THIS CAR COULD HAVE KILLED SOMEONE. AND, NO: NO TICKETS/ACCIDENTS/AGEISM. JUST A REGULAR MIDDLE-AGE LADY WHO BOUGHT A USED CAR 4.5 YEARS AGO, TOOK GOOD CARE OF IT, AND AM NOW SERIOUSLY STUCK AND STRESSED. SO, THANK YOU TOYOTA. I SAW ON OTHER BLOGS TODAY THAT THIS IS NOT AN ISOLATED INCIDENT, BUT A RECURRING PROBLEM. YOU HAVE KNOWN ABOUT THIS FOR YEARS, AND HAVE DONE NOTHING. YOUR COMPANY WILL CAUSE INNOCENT PEOPLE TO KILL SOMEONE OR THEMSELVES.

Mileage: 81,000

TL* THE CONTACT OWNED A 2009 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK. EACH TIME THE BRAKE PEDAL WAS APPLIED, THE VEHICLE ACCELERATED. THE CONTACT DROVE OVER THREE CURBS, A YIELD SIGN, AND A STOP SIGN. THE CONTACT SUSTAINED BACK PAIN AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS TREATED AND RELEASED THE SAME DAY. THE VEHICLE WAS DESTROYED AND TOWED TO AN IMPOUND YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,465. UPDATED 01/21/16*LJ *CN

Mileage: 62,465

2009 TOYOTA MATRIX FIRST PROBLEM STARTED STALLING SUDDENLY IN TRAFFIC LAST YEAR, BUT NOW VERY FREQUENTLY STALLS EVEN ON HIGHWAYS AT HIGH SPEEDS. NO WARNINGS. WHEN STALLED ALL LIGHTS COMES ON IN DASH, INCLUDING "CHECK ENGINE" LIGHT. COMPLETELY TURN OFF IGNITION AND RESTARTING IS THE ONLY WAY TO FIX THIS ISSUE AT THAT TIME. AFTER RESTARTING THE CHECK ENGINE LIGHT GOES OUT. OCCURRED SEVERAL TIMES IN ALL SORTS OF WEATHER, BUT MORE FREQUENTLY IN HOT SUMMER DAYS. YESTERDAY STALLED 4 TIMES WITHIN 90 MINUTES DRIVE. RESTART CLEARED ENGINE COMPUTER DEALERSHIP HAD DIFFICULT TIME REPLICATING FAILURE. BUT, ADVISED REPLACEMENT OF THE ENGINE CONTROL MODULE AT A COST OF OVER $1000. SINCE THIS YEAR MODEL NOT RECALLED BY TOYOTA YET. I DO NOT KNOW HOW OR WHERE TO COMPLAIN SO THAT TOYOTA ACKNOWLEDGE THAT IT IS A SAFETY ISSUE AND FIX THIS AT THEIR EXPENSE. *TR

Mileage: 70,000

I WAS DRIVING ON A SECONDARY HIGHWAY GOING BETWEEN 80 AND 100 KPH WITH THE CRUISE CONTROL ENGAGED. I WAS TRAVELING ALONG IN TOP GEAR AT AN RPM OF 2000-2500 - WHEN I NOTICED THAT I WAS ENTERING A CONSTRUCTION ZONE WHERE TRAFFIC WAS HALTED. I HAD JUST BEGUN TO TRAVEL UP A HILL TOWARD THE HALTED TRAFFIC. AS THE CAR STARTED UP THE HILL, I NOTICED THAT THE RPMS HAD DROPPED AND CAUSED THE GEARS TO SHIFT DOWN INTO A LOWER GEAR WITH HIGHER RPM TO PULL THE CAR UP THE HILL. ALMOST SIMULTANEOUSLY OF THE CAR SHIFTING GEARS, I PRESSED THE BRAKES HARD TO BEGIN STOPPING. I WAS ALARMED AS I FELT THE CAR STRUGGLING TO ACCELERATE HARD AGAINST MY BRAKING. THE BRAKING HAD NOT DISENGAGED THE CRUISE CONTROL. I PRESSED THE BRAKES HARDER. THEN, THINKING THE CAR MIGHT BE CONFUSED, I TOOK MY FOOT OFF THE BRAKES BEFORE PRESSING THE BRAKES HARD AGAIN. I STILL FELT THE CAR STRUGGLING TO ACCELERATE HARD AGAINST THE HARD BRAKING. I HAD THE PRESENCE OF MIND THE TURN OFF THE CRUISE CONTROL BY PRESSING THE BUTTON ON THE END OF THE CRUISE CONTROL STICK. IMMEDIATELY, THE UNINTENDED ACCELERATION STOPPED AND THE BRAKING WAS EFFECTIVE TO STOP THE CAR. I HAVE NEVER AGAIN EXPERIENCED THIS PROBLEM OF CRUISE CONTROL NOT DISENGAGING UPON BRAKING. I SUSPECTED THAT THE SEQUENCE OF BRAKING BEGINNING ALMOST SIMULTANEOUSLY TO THE GEARS SHIFTING MAY HAVE CAUSED THE CONFUSION IN THE CRUISE CONTROL. THAT COULD MAKE THE ISSUE A SOFTWARE PROBLEM IN CRUISE CONTROL AS OPPOSED TO A MECHANICAL BRAKING PROBLEM. *TR

MY DAUGHTER WAS DRIVING HOME ON A SNOWY NIGHT AND SUDDENLY THE BRAKES BECAME UNRESPONSIVE, THE ABS AND BRAKE LIGHTS CAME ON, AND LUCKILY SHE DIDN'T NEED TO COME TO A FULL STOP AT THAT TIME. AFTER THAT THE BRAKES WORKED FOR THE REST OF THE DRIVE HOME, BUT WERE SPONGY AND SHE NEEDED TO GIVE ADDITIONAL TIME TO STOP. TOYOTA ISSUED A TSB-0205-09 ON 7/6/2009 ABOUT THIS - C0215. WE SPENT 671.10 TO REPAIR THE REAR LEFT AND THE MECHANIC SAID WE WILL MOST LIKELY NEED TO DO THE REAR RIGHT IN THE FUTURE. I CALLED TOYOTA REIMBURSEMENT DEPT. ABOUT THIS AND THEY SAID THEY WOULD DO NOTHING SINCE IT'S OUT OF THE WARRANTY PERIOD OF 36K. THEY SAID IT'S NOT A SAFETY ISSUE AS WELL. MY POINT TO THEM WAS HOW CAN YOU ISSUE A TSB IN 2009 ON A 2009 MODEL AND NOT BACK THIS PROBLEM UP FOR THE LIFE OF THE CAR? THEY KNOW THE SENSOR IS GOING TO GO BAD MOST LIKELY, IT COULD CAUSE A SERIOUS SAFETY ISSUE, BUT NO RECALL WAS EVER ISSUED. THIS IS A DANGEROUS BUSINESS PRACTICE! WE ALREADY HAD 2 RECALLS (FLOOR MAT INTERFERENCE WITH ACCELERATOR PEDAL AND ACCELERATOR PEDAL REINFORCEMENT BAR) ON THIS VEHICLE. THIS NEEDS TO BE ADDRESSED AND THE CONSUMER SHOULDN'T NEED TO BEAR THE COST! *TR

Mileage: 63,085

INVESTIGATION RESULTS OF REPORT#-426903 GIVEN 2/12 OF UNINTENDED ACCELER: WAS INVESTIGATED BY SPX CORP. INVESTIGATOR HIRED FROM TOYOTA. AT MY APT. SETTING, IN MY RESERVED PARKING SPOT BECAUSE CAR COULD NOT BE DRIVEN DUE TO SEVERE FRONT END DAMAGE. I WAS GIVEN A MEMORY STICK WITH EDR DOWNLOAD INFO., TELLING ME TOYOTA WILL RESPOND. 22 PDF PAGES, 19 WERE BIZARRE MATH EQUATIONS, NEVER TO BE UNDERSTOOD. MY EVENT SHOWED WHEN IGNITION TURNED ON ENGINE AT 1600RPM, TO 800RPM, AS I BEGAN TO MOVE, THEN WENT TO 2000RPM, IN LESS THEN 60 SECONDS, WITHIN A SMALL LANE, PLUNGING ME INTO BRICK WALL. LETTER FROM TOYOTA ADMINISTRATOR SAID NO FAULTS WERE FOUND, SORRY CANNOT BE OF ASSISTANCE. IN THE 3RD PARAGRAPH WAS FALSE INFO. RE: EXTENSIVE TEST DRIVE DONE TO TEST BRAKES, ETC. EVERYTHING WORKING WELL. I CALLED HIS DIRECT # LEAVING A MESSAGE IN REGARD TO I HAD SERIOUS QUESTIONS "TEST DRIVE"? LEAVING MY NAME & #. HE CALLED NEXT DAY TO APOLOGIZE, "I MISSTATED THE TEST DRIVE", AT THE SERVICE CENTER IT WAS DRIVEN A SHORT DISTANCE, I SAID SERVICE CENTER? TM- YES!, I SAID STREET OUTSIDE MY APT. DOOR? TM- YES!. THEN SAID PARKING LOT? TM- WITH HESITATION, YES! ASKED IF HE WAS SURE OF THE OUTCOME, YES! NEXT DAY VIA FAX I WROTE TO HIM TELLING HIM THAT HE MADE MANY MISSTATEMENTS! THERE IS NO STREET BY MY APT., CAR NEVER WENT TO A SERVICE CENTER, HAVE LO JACK TELLING ME THE CAR WAS NEVER MOVED SINCE COLLISION.WHICH I KNEW SINCE FRAME IS SEVERELY BENT, BUMPER RESTS ON GROUND, ALL OIL LEAKED OUT. IF THIS IS HOW A ADMINISTRATOR OF TOYOTA CLAIMS RESPONDS WITH OUTRIGHT LIES, HOW MANY TOYOTA OWNERS HAVE BEEN DECEIVED. I TOLD HIM; LET'S CUT TO THE CHASE, I WANT A REPLACEMENT CAR THAT IS SAFE! 2000RPM- THAT IS HWY. SPEED, 1600RPM AT STARTUP WITH FOOT ON BREAK, TOYOTA CALLS THIS SAFE? HE NEVER KNEW THE CAR COULD NOT BE DRIVEN OR WHERE IT WAS INVESTIGATED, AM I TO TRUST HIS RESPONSE? NOT AT ALL! *JS

WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND TRAVELING IN THE RIGHT LANE ON AN INTERSTATE, I APPLIED THE BRAKES TO SLOW DOWN FROM 65 TO 55 AS I APPROACHED A TRUCK IN FRONT OF ME. THIS WAS DONE TO ALLOW A CAR IN THE PASSING LANE TO PASS ME. WHEN THAT CAR HAD PASSED, I RELEASED THE BREAK TO PASS THE TRUCK AHEAD OF ME AFTER HAVING HAD THE BREAK APPLIED FOR 5 OR 6 SECONDS (FAR LONGER THAN NECESSARY FOR THE CRUISE CONTROL TO HAVE SHUT OFF.). WHEN I RELEASED THE BREAK, THE CRUISE CONTROL RE-INITIATED ITSELF AND THE VEHICLE RETURNED TO 65 MPH WITHOUT MY TOUCHING ANY FURTHER PEDALS. MY FEET WERE ON THE FLOOR AND THERE WERE NO FLOOR MATS NEAR THE PEDALS. THE CRUISE CONTROL ALONE WAS ACCELERATING THE CAR. *TR

Mileage: 25,000

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, SHE CAME UPON A LARGE ROAD GRADER. SHE BRAKED TO SLOW DOWN, DISENGAGING THE CRUISE CONTROL. WHEN SHE COULD SAFELY PASS, SHE ACCELERATED QUICKLY TO GET AROUND ANOTHER VEHICLE. AFTER SHE PASSED THE VEHICLE, THE VEHICLE CONTINUED TO ACCELERATE VERY FAST, AFTER SHE REMOVED HER FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKES TO SLOW THE VEHICLE DOWN, IT ACCELERATED OUT OF CONTROL. SHE RESPONDED BY CONTINUOUSLY PRESSING THE BRAKE PEDAL VERY HARD AND SHE ALSO PRESSED THE BUTTON TO TURN OFF THE CRUISE CONTROL. ALTHOUGH THE ENGINE WAS FIGHTING THE BRAKES, SHE MANAGED TO SLOW THE VEHICLE DOWN AND PULLED TO THE SIDE, PUT THE VEHICLE IN NEUTRAL, BUT THE ENGINE CONTINUED TO ROAR. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF. THE CONTACT INSPECTED THE MAT AND IT WAS NOT IN ANY POSITION TO HOLD THE ACCELERATOR DOWN. THE NEXT DAY, THE VEHICLE WAS INSPECTED, BUT NOTHING WAS FOUND. THE FAILURE AND CURRENT MILEAGE WAS 19,000. UPDATED 04/15/11*LJ UPDATED 11/28/11

Mileage: 19,000

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND FELT RESISTANCE TO STOP. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED PER RECALL NHTSA CAMPAIGN ID NUMBER: 10V023000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE FAILURE OCCURRED SIX MONTHS AFTER THE RECALL REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE MANUFACTURER NEEDED TO BE NOTIFIED. THE MANUFACTURER STATED THAT THEY WOULD PERFORM A TEST DRIVE AND CALL BACK TO SCHEDULE THE DATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

2009 TOYOTA MATRIX. CONSUMER STATES PROBLEMS WITH VEHICLE THROTTLE *TGW THE CONSUMER STATED THE THROTTLE WAS OVERLY SENSITIVE UPON THE SLIGHTEST APPLICATION. THE CONSUMER STATED HIS WIFE BARELY AVOIDED AN ACCIDENT, WHEN THE VEHICLE SUDDENLY ACCELERATED. IN ORDER TO GET THE VEHICLE TO STOP, SHE TURNED OFF THE IGNITION. THE CONSUMER STATED THE UNWANTED ACCELERATION HAS OCCURRED ON SEVERAL OCCASIONS.

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE TRAVELING 40 MPH THE CONTACT NOTICED THAT HIS FOOT HAD SUDDENLY SLIPPED OFF OF THE ACCELERATOR PEDAL. THE FAILURE WAS NOT DIAGNOSED AND 2 WEEKS PRIOR TO THE FAILURE THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE RECALL 10V023000 VEHICLE SPEED CONTROL: ACCELERATOR PEDAL WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 9000.

Mileage: 9,000

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, ENTERING A CIRCLE IN THE ROADWAY, THE BRAKE PEDAL WAS ENGAGED WITH NO POWER RESPONSE. THE VEHICLE WOULD NOT SLOW DOWN AND CRASHED INTO THE PASSENGER SIDE REAR OF THE PROCEEDING VEHICLE. THE VEHICLE CONTINUED TO TRAVEL AND THEN CRASHED INTO THE STAIRWAY OF A HOUSE. THE FRONT DRIVER SIDE TIRE WAS TRAPPED IN BETWEEN THE STAIRWAY AND SIDEWALK. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE INSURANCE COMPANY HAD NOT INSPECTED OR DECLARED THE DAMAGES TO THE VEHICLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 11/9/10 UPDATED 11/16/10

Mileage: 10,000

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED WHEN SITTING IDLE AT A COMPLETE STOP, THE ENGINE WOULD EXHIBIT AN UNUSUAL INCREASE IN ENGINE RPMS. IN ADDITION, THE CONTACT STATED IF THE BRAKES WERE NOT FIRMLY DEPRESSED WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES YET THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT WAS UNABLE TO CONFIRM IF THERE WERE ANY RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 3,300.

Mileage: 30

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH A SUDDEN INCREASE IN ACCELERATION. THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE CONTINUED TO ACCELERATE AND TRAVELED OFF THE ROADWAY. THE CONTACT STRUCK A REFLECTOR. THE VEHICLE SUSTAINED MODERATE DAMAGES. THERE WAS NO PERSONAL INJURY. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZE DEALER AND REMAINED AT THE FACILITY FOR OVER A PERIOD OF TWO AND A HALF MONTHS UNDER AN INVESTIGATION. THE MANUFACTURER HAD AN INDEPENDENT ENGINEER TO PERFORM FURTHER INVESTIGATION REGARDING THE ACCELERATION FAILURE. THE AUTHORIZED DEALER WAS UNABLE TO LOCATE THE PROBLEM AND INFORMED THE CONTACT TO PICK UP THE VEHICLE. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THEY WOULD NOT COMPENSATE FOR ANY DAMAGES UNTIL THE CAUSE OF FAILURE HAD BEEN DETERMINED. THE CONTACT EXPRESSED CONCERN THAT THE VEHICLE HAD NOT BEEN REPAIRED AND THE DEALERS ADVISEMENT TO RELEASE THE UNSAFE VEHICLE TO HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 11/29/10 *BF UPDATED 12/08/10*JB

Mileage: 22,000

S10 APPROPRIATE HANDLING-LETTER FROM REGARDING TOYOTA PROBLEMS *TGW 2009 TOYOTA MATRIX. THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO VEHICLE SPEED CONTROL. THE CONSUMER STATED HE COMPLAINED IN THE SUMMER OF 2009, THE VEHICLE WAS NOT STOPPING PROPERLY, AND HE FELT AS THOUGH THE VEHICLE WAS ACCELERATING DURING CERTAIN MANEUVERS. BUT, THE DEALER CLAIMED THEY HAD HEARD OF NO SUCH PROBLEM. THE CONSUMER THEN LEARNED OF A RECALL IN FEBURARY 2010 AND WENT TO THE DEALER FOR THE REPAIR. HOWEVER, THE CONSUMER STATED AFTER THE RECALL WAS DONE, HE STILL EXPERIENCED PROBLEMS WITH THE VEHICLE ACCELERATING. *JB

FEBRUARY 09 I WAS DRIVING IN BACK OF A TRUCK AND STAYING FAR IN ADVANCE NOT CLOSE TO THE TRUCK. THE TRUCK WENT TO PUT HIS BRAKES ON AND MY CAR ACCELERATED AND I WENT TO PUT MY BRAKES ON AND THE CAR HIT THE TRUCK FROM THE BACK. *TR

Mileage: 13,000

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED WHILE BRAKING AND SLOWING THE VEHICLE TO 5 MPH FOR A TRAFFIC STOP, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO THE REAR OF A TRUCK. THE AIR BAGS DID NOT DEPLOY UPON IMPACT AND THE CONTACT SUSTAINED MINOR UNKNOWN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER: (10V023000 ) FOR POSSIBLE UNINTENDED ACCELERATION FAILURES IN FEBRUARY 2010. THE CONTACT HAD COMPLAINED ABOUT INCIDENTS OF SUDDEN ABNORMAL ACCELERATION FOLLOWING REPAIRS AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER STATED THERE WERE NO FAILURE IF THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 27,000. 2009 TOYOTA MATRIX. THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO VEHICLE SPEED CONTROL. THE CONSUMER STATED HE COMPLAINED IN THE SUMMER OF 2009, THE VEHICLE WAS NOT STOPPING PROPERLY, AND HE FELT AS THOUGH THE VEHICLE WAS ACCELERATING DURING CERTAIN MANEUVERS. BUT, THE DEALER CLAIMED THEY HAD HEARD OF NO SUCH PROBLEM. THE CONSUMER THEN LEARNED OF A RECALL IN FEBURARY 2010 AND WENT TO THE DEALER FOR THE REPAIR. HOWEVER, THE CONSUMER STATED AFTER THE RECALL WAS DONE, HE STILL EXPERIENCED PROBLEMS WITH THE VEHICLE ACCELERATING. UPDATED EVOQ 07/08/10 *JB

Mileage: 27,000

WE HAVE A 2009 TOYOTA MATRIX THAT WOULD NOT STOP AS MY HUSBAND WAS DRIVING DOWN OUR LONG DRIVEWAY. HE WENT OVER A CURB, HIT SOME BUSHES, WENT DOWN THRU A FIELD AND ALMOST INTO OUR POND--THIS HAPPENED TWICE BEFORE HE FINALLY GOT IT STOPPED BEFORE HITTING A LARGE BOULDER. WE WANT THE SCRATCHES FIXED.

Mileage: 4,000

DRIVING MY 2009 TOYOTA MATRIX - I WAS DRIVING IN BACK OF A TRUCK AND HE SLAMMED HIS BRAKES ON. I HAD TO BE DRIVING ONE CAR AWAY FROM HIM THEN ALL OF A SUDDEN HE SLAMMED ON HIS BRAKES - I HAD TO BE GOING 25 MILE PER HOUR. MY CAR ACCELERATE UP AND BY THE TIME I PUT MY BRAKES ON I HAD SLAMMED INTO HIS CAR GENTLY. IT WAS BECAUSE OF HOW SLOW I WAS GOING THAT SAVED ME. *TR

Mileage: 25,000

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED, SUDDENLY THE VEHICLE ACCELERATED TO 80 MPH OR GREATER. THE CRUISE .CONTROL WAS DEACTIVATED AND THE VEHICLE CONTINUED AT THE INCREASED SPEED RATE. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL TWICE BEFORE THE VEHICLE SLOWED DOWN. THE VEHICLE WAS ABLE TO CONTINUE NORMAL OPERATION. AN AUTHORIZED DEALER WAS NOTIFIED, THE TECHNICIAN STATED THAT THE FAILURE WAS DRIVER ERROR AND THAT THE BLACK BOX WOULD DETERMINE THE CAUSE OF FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 13,800.

Mileage: 13,800

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THREE WEEKS AFTER THE VEHICLE WAS PURCHASED SHE MADE A LEFT TURN, THE VEHICLE ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AN AUTHORIZED DEALER WHO REPAIRED THE VEHICLE PER NHTSA CAMPAIGN ID NUMBER: 10V023000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL); HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ADVISED THE MANUFACTURER THAT SHE WANTED TO REPLACE THE VEHICLE; HOWEVER, THEY WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 300 MILES AND THE CURRENT MILEAGE WAS APPROXIMATELY 4,000.

Mileage: 300

I WAS ATTEMPTING A LEFT TURN AND HAD BEGUN TO ACCELERATE BUT THEN DECIDED TO NOT TURN, I TOOK MY FOOT OFF THE GAS PEDAL AND IT CONTINUED TO ACCELERATE, I'M NOT SURE IF I WAS ABLE TO APPLY THE BRAKE AND GET ANY RESULTS OR NOT BECAUSE I WAS HIT BY ONCOMING TRAFFIC SUDDENLY. I WAS VERY CONFUSED BY THE INCIDENT, BECAUSE IT WAS NOT MY INTENT TO DRIVE FORWARD AND YET IT DID SO. I WAS ASSUMING THAT SINCE I HAD THE CAR SERVICED FOR THE RECALL ISSUES LAST MONTH, THE CAR WAS SAFE. WE HAVE ALSO HAD ISSUES WITH THE GAS PEDAL BEING NON RESPONSIVE WHEN IN CRUISE CONTROL MODE. IT HAD HAPPENED ONCE WHEN I HAD USED IT AND ONCE WHEN MY HUSBAND HAD USED IT, BUT WE HAD NO INCIDENTS FROM IT AND DISCONTINUED USING CRUISE CONTROL. THE CAR WAS TOWED TO THE CHEROKEE COUNTY (GA) TOYOTA COLLISION CENTER WHERE I TOLD THEM OF THE NON INTENDED ACCELERATION. THEY ASSURED ME THEY WOULD LOOK INTO IT, BUT ONLY AFTER REPAIRING THE BODY. AFTER THEY HAD DONE SO, THEY CALLED ME AND TOLD ME TO GENERATE A CASE AND GAVE ME THE NUMBER TO TOYOTA. I DID SO ON FRIDAY, APRIL 16TH. I HAVE NOT YET HEARD FROM THE CASE MANAGER, BUT AM CONCERNED AND FRIGHTENED OF THE VEHICLE AT THIS POINT. I HAVE A HEAD INJURY; A CONCUSSION AND A WRIST INJURY AS A RESULT OF THE ACCIDENT. THE RECALL SERVICE WORK WAS DONE AT CHEROKEE COUNTY TOYOTA IN GEORGIA WHERE I PURCHASED THE CAR. MY INSURANCE COMPANY WAS ALSO INFORMED OF THE ISSUE AND HAVE ASSURED ME THAT THEY WILL LOOK INTO THE ISSUE AND SEEK REPAYMENT FROM TOYOTA IF THEY ARE LIABLE FOR THE ACCIDENT. THE SERVICE MANAGER AND COLLISION CENTER GUY WHO IS HANDLING MY VEHICLE HAVE TOLD ME THAT IT IS MORE LIKELY THAT I WOULD BE "HIT BY LIGHTENING AND MAULED BY A BEAR ON THE SAME DAY" THAN IT IS THAT MY ACCIDENT WAS CAUSED BY A PROBLEMATIC OR UNINTENTIONAL ACCELERATION THAT IS A RESULT OF AN ISSUE WITH THE CAR. THEY ALSO TOLD ME THAT A COMPUTERIZED "TEST" WAS DONE AND THAT MY CAR IS OK, BUT THEN TOLD ME TO INITIATE A CASE WITH TOYOTA. *TR

Mileage: 37,000

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES NOR WAS A POLICE REPORT FILED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH; THE VEHICLE SUDDENLY SURGED AS THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ACCELERATOR PEDAL WAS REPAIRED, THE FLOOR MAT WAS REMOVED AND THE VEHICLE WAS RECALIBRATED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE CURRENT MILEAGE WAS APPROXIMATELY 35,000.

Mileage: 25,000

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED RAPIDLY AFTER SHE DEPRESSED THE ACCELERATOR PEDAL TO MAKE A LEFT TURN. THE VEHICLE CRASHED INTO ANOTHER VEHICE. THE AIR BAGS DID NOT DEPLOY. BOTH THE CONTACT AND DRIVER OF THE OTHER VEHICLE SUSTAINED NECK INJURIES; A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE IT WAS REPAIRED AT THE CONTACTS EXPENSE. THE MANUFACTURER CALLED THE CONTACT AND REQUESTED TO TAKE THE VEHICLE APART TO REPAIR THE PROBLEM. THE CONTACT WANTED REIMBURSEMENT FOR THE REPAIRS AND WANTED TO GIVE THE VEHICLE BACK ,AS SHE WAS STILL EXPERIENCING SUDDEN ACCELERATION INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 289. THE CURRENT MILEAGE WAS APPROXIMATELY 2,900.

Mileage: 289

IT IS REPORTED REGARDING THE TOYOTA SUDDEN ACCELERATION RECALL THAT FOR OWNERS WHO HAVE HAD THE FIRST ATTEMPT TO CORRECT THE PROBLEM (INSTALL METAL REINFORCEMENT BARS IN THE ACCELERATOR) AND THE ATTEMPT DID NOT WORK TOYOTA WOULD REPLACE THE ENTIRE ACCELERATOR ASSEMBLY AT THE VEHICLE OWNER'S REQUEST. I HAVE HAD PROBLEMS WITH THE UNINTENDED ACCELERATION, HAD THE FIRST REPAIR ATTEMPT COMPLETED AND I STILL HAVE THE PROBLEM. I CALLED MY LOCAL TOYOTA DEALER WHERE I PURCHASED THE VEHICLE AND WAS TOLD THAT TOYOTA WILL NOW REFUSE TO PERFORM THIS SECOND ATTEMPT UNTIL NEXT MONTH WHEN ANOTHER DIFFERENT TYPE OF "FIX" WILL BE SCHEDULED (SHAVING THE ACCELERATOR PEDAL). MY VEHICLE DOES NOT HAVE FLOOR MATS AND I FIND THIS EXCUSE UNACCEPTABLE. *TR

Mileage: 49,675

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AT A TRAFFIC LIGHT. IN ORDER TO STOP THE VEHICLE FROM ACCELERATING, THE CONTACT HAD TO APPLY THE BRAKES AND SHIFT THE VEHICLE INTO NEUTRAL GEAR. PRIOR TO THE RECENT FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE NHTSA RECALL # 10V023000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL WAS PERFORMED ON THE VEHICLE. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THERE ARE TWO OTHER PEOPLE THAT DRIVE THE VEHICLE AND THEY HAVE ALSO EXPERIENCED UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 6,200 AND THE APPROXIMATE CURRENT MILEAGE WAS 6,200.

Mileage: 6,200

LTR FWD FM (NE) RE UNINTENDED SUDDEN ACCELERATION FROM OWNER OF A 2009 TOYOTA MATRIX INVOLVED IN AN AUTO ACCIDENT ON 1/13/2010, REPLY TO OMAHA, NE OFC. *TGW THE CONSUMER STATED HE REAR ENDED ANOTHER VEHICLE WHILE ATTEMPTING TO BRAKE, BUT INSTEAD THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER STATED THE POLICE DID NOT WRITE UP POLICE REPORT. THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPON INSPECTION, IT WAS DETERMINED THE AIR BAG SENSORS WERE FRIED, PROBABLY WELL BEFORE THE ACCIDENT.

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE DRIVING 30 MPH THE GAS PEDAL STUCK AND THE VEHICLE ACCELERATED. THE CONTACT APPLIED THE BRAKES AND THE EMERGENCY BRAKE AND THE VEHICLE DID NOT SLOW DOWN. THE VEHICLE CRASHED INTO THE CURB CAUSING DAMAGE TO THE UNDER CARRIAGE. THE AIR BAGS DEPLOYED AND THE CONTACT INJURED HER ARM. THE CONTACT HAS NOT CALLED THE MANUFACTURER AT THIS TIME. THE FAILURE MILEAGE WAS UNKNOWN.

I RECENTLY BOUGHT A 2010 TOYOTA CAMRY AND WAS NEVER CONTACTED BY THE DEALERSHIP OR TOYOTA ABOUT THE TWO RECALLS ON MY CAR. WHEN I CALLED THE DEALERSHIP TO MAKE AN APPOINTMENT TO FIX MY CAR, I WAS TOLD BY THE SERVICE PERSON THAT WHY DID I NEED TO FIX IT FOR, HE ACTED LIKE HE DIDN'T EVEN KNOW ABOUT THE RECALLS. THEY MADE ME WAIT TWO WEEKS FOR THE APPOINTMENT AND THEN HAD TO KEEP MY CAR FOR A WHOLE DAY. BEFORE THE 2010 CAMRY I HAD BOUGHT A 2009 MATRIX THROUGH ANOTHER DEALERSHIP AND I FINALLY THIS PAST WEEK RECEIVED A SAFETY RECALL ON THAT VEHICLE, WELL UNFORTUNATELY I DON'T HAVE THE CAR ANYMORE SINCE I HAD A CAR ACCIDENT IN MARCH OF 2009, WHERE I ALMOST LOST MY LIFE. HAD I KNOWN THE VEHICLE HAD ISSUES I WOULD HAVE IMMEDIATELY RETURNED THE CAR. I WENT THROUGH MONTHS OF PHYSICAL AGONY AND MEDICAL APPOINTMENTS AND TODAY I AM STILL NOT BETTER A YEAR LATER. I FEEL THAT I WAS BETRAYED BY TOYOTA NOT ONCE BUT TWICE. I WOULD NEVER BUY ANOTHER VEHICLE FROM TOYOTA. I FEEL THAT THE WAY THEY HANDLED THIS WHOLE RECALL SITUATION IS UNETHICAL. I COULD HAVE LOST MY LIFE AND NEVER KNOWN ABOUT THE CAR PROBLEMS. THEN I WATCH THE NEWS AND SEE THAT THERE HAS BEEN MANY DEATHS BECAUSE OF THIS AND I COULD HAVE BEEN ANOTHER STATISTIC. *TR

Mileage: 4,000

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THEY NEVER HAD AN ACCELERATION PROBLEM UNTIL AFTER HAVING THE VEHICLE REPAIRED. WHILE PULLING OUT OF A PARKING SPACE, AND DRIVING 10 MPH, THE VEHICLE JERKED FORWARD AND THEN SETTLED DOWN. THE RPM JUMPED UP AND THEN WENT BACK DOWN. THE FAILURE MILEAGE WAS 28213 AND THE CURRENT MILEAGE WAS 28500.

Mileage: 28,213

MY 2009 TOYOTA MATRIX WAS ON THE RECALL LIST FOR GAS PEDALS THAT MAY STICK OR ACCELERATE WITHOUT CAUSE. I TOOK THE CAR INTO RICE TOYOTA IN GREENSBORO NC WHERE IT WAS PURCHASED. THEY PERFORMED THE RECOMMENDED REPAIR ON FEB. 13, 2010. ON FEB. 22, I STARTED MY CAR AND IT ACCELERATED WITHOUT CAUSE. THE FLOOR MAT WAS IN ITS PROPER POSITION. I TAPPED THE GAS PEDAL LIGHTLY TO "UNSTICK" IT. THIS DID NOT WORK. I TURNED OFF THE ENGINE AND WAITED A FEW MINUTES AND RESTARTED IT WITHOUT INCIDENT. I HAD NOT HAD ANY PROBLEMS WITH THIS CAR PRIOR TO THE "FIX" AND HAVEN'T HAD ANY SINCE THE FEB. 22 INCIDENT. NOW WHAT DO I DO?? I'VE CONTACTED THE DEALERSHIP. THEY ARE WILLING TO LOOK AT IT BUT HAVE SAID THERE ISN'T ANYTHING THEY KNOW THAT IS CAUSING THIS AND TOLD ME TO CONTACT TOYOTA. I WILL DO THAT TODAY IF I CAN GET THROUGH. *TR

Mileage: 18,914

HAD THE RECALL ISSUE WITH THE GAS PEDAL FIXED - HOWEVER WHEN TRYING TO MAKE A TURN IN TRAFFIC THERE IS A HESITATION BEFORE THE CAR GOES! IT IS ONLY A FEW SECONDS OF A DELAY, HOWEVER DANGEROUS WHEN YOU NEED THE CAR TO GO. ON GOING ISSUE - DOES NOT DO IT EVERY TIME SO IT REALLY CATCHES YOU OFF GUARD. *TR

Mileage: 13,100

ON FEBRUARY 11, I TOOK MY 2009 TOYOTA MATRIX TO MOTORCARS TOYOTA OF CLEVELAND HEIGHTS, OHIO, TO HAVE THE CAR REPAIRED IN THE GAS PEDAL RECALL. WHILE THERE, I WAS INFORMED OF ANOTHER RECALL ON THE CAR, ON ITS BRAKES. BOTH OF THESE ISSUES WERE ADDRESS AND I PICKED THE CAR UP ON FEBRUARY 13TH. ON FEBRUARY 24 AT 7:45AM, I WAS DRIVING WESTBOUND ON I-90 IN WESTLAKE, OHIO; IT WAS SNOWING AND THE ROADS WERE WET, UNSALTED. AS I WAS ROUNDING A CORNER NEAR THE CROCKER BASSETT EXIT, MY CAR BEGAN TO SKID. I IMMEDIATELY BEGAN TO PUMP THE BRAKES AND ATTEMPT TO STRAIGHTEN MY CAR OUT, BUT THE BRAKES DID NOT ENGAGE. I FIRMLY PRESSED DOWN ON THE BRAKES AND NOTHING HAPPENED; I THEN TRIED THE EMERGENCY BRAKE AND THE CAR STILL DID NOT SLOW DOWN. I WAS UNABLE TO REGAIN CONTROL OF THE VEHICLE AND IT BEGAN TO SPIN OUT AND TO THE LEFT. I PUMPED THE BRAKES AS HARD AND FAST AS I COULD, BUT THE BRAKES NEVER ENGAGED AND MY CAR HIT THE CEMENT MEDIAN AT 55MPH. DUE TO A BUILD UP OF SNOW AND ICE AGAINST THE MEDIAN, MY CAR WAS PROPELLED INTO THE AIR AND LANDED ON ITS ROOF. MY AIRBAGS DID NOT DEPLOY IN THE CRASH. *TR

Mileage: 13,787

2009 TOYOTA MATRIX SINCE PURCHASE HAS HAD A THROTTLE/BRAKE/TRANSMISSION ANOMALY THE CAR ACCELERATES SUDDENLY WHEN GOING DOWN A BIG HILL OR WHENEVER I BRAKE APPROACHING A RED LIGHT. ADDITIONAL BRAKE PRESSURE - SO FAR - HAS STOPPED THE CAR..BUT I EXPECT A VEHICLE TO SLOW DOWN NOT ACCELERATE WHEN I USE THE BRAKE PEDAL. THE RECALL FIX HAS BEEN APPLIED - SAME ACTION. I AM CONCERNED I AM DRIVING A VEHICLE THAT MAY SUDDENLY CAUSE A LIFE THREATENING PROBLEM, FOR ME OR SOMEONE IN FRONT OF MY VEHICLE. DEALER SHRUGGED - EXPECTED THE RECALL TO WORK. *TR

Mileage: 43

I HAVE A 2009 TOYOTA MATRIX. I PURCHASED IT IN NOVEMBER OF 2008. IN OCTOBER OF 2009 THE CAR HAD ROUGHLY 7,000 MILES ON IT. I EXPERIENCED MY FIRST INCIDENT OF UNINTENDED ACCELERATION. I DROVE UP A HILL TO A STOP SIGN AND AS I BRAKED THE CAR LURCHED FORWARD. I PUT BOTH FEET ON THE BRAKE AND PUT THE CAR IN NEUTRAL. I THOUGHT THAT I MIGHT HAVE SOME HOW HAD MY FOOT ON THE GAS, SO I DID NOT THINK IT WAS A SERIOUS CONCERN. HOWEVER, I HAD TWO MORE SIMILAR INCIDENTS IN THE FOLLOWING MONTHS. BOTH PULLING UP TO STOP SIGNS. BOTH TIMES I HEARD THE ENGINE START TO ACCELERATE AND WAS ABLE TO CONTROL IT. WHEN I HEARD ABOUT THE TOYOTA RECALL I IMMEDIATELY CALLED AND HAD MY CAR SERVICED. THE TOYOTA DEALER DID RECALL WORK ON MY BRAKES AND GAS PEDAL ON FEBRUARY 10TH, 2010. ON FEBRUARY 26TH, I WAS DRIVING ABOUT 5 MPH IN A PARKING AREA WITH MY SON. I PUT MY FOOT ON THE BRAKE AND I FELT THE CAR PUSH FORWARD. I PUT MY OTHER FOOT ON THE BRAKE AS WELL. MY SON SAID "ITS DOING IT AGAIN MOM!" I PUT IT IN NEUTRAL AND WE BOTH HEARD THE ENGINE WIND OUT LIKE I HAD PUSHED THE GAS PEDAL TO THE FLOOR. THIS OBVIOUSLY MEANS THE RECALL "FIX" ISN'T WORKING! I CONTACTED MY DEALER AND AM GETTING A LOANER CAR. I AM VERY CONCERNED WHAT THIS MEANS IN TERMS OF FUTURE SAFETY AND MY MONETARY INVESTMENT IN THIS CAR. *TR

Mileage: 11,100

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. HE STATED THAT WHILE DRIVING 25 MPH THE VEHICLE ACCELERATED WITHOUT A WARNING WHEN HE APPLIED THE BRAKES AND HIT A TELEPHONE POLE. THE VEHICLE HAS FRONT END DAMAGE AND THERE WERE NO INJURIES. THERE IS NO POLICE REPORT AVAILABLE. THE VEHICLE WAS THEN TOWED TO AN AUTO BODY SHOP WHERE THEY ARE INVESTIGATING THE CAUSE OF THE ACCELERATION. THERE HAVE BEEN NO REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 42000.

Mileage: 42,000

2009 TOYOTA MATRIX. VEHICLE SURGES FORWARD WHEN SHIFTING FROM PARK TO DRIVE, ALSO WHEN SHIFTING INTO REVERSE. IT HAPPENS SPORADICALLY. HERRIN-GEAR TOYOTA, JACKSON MS SAYS THIS IS A DIFFERENT ISSUE FROM THE STICKING GAS PEDAL, THIS WAS APPROX ONE MONTH AGO. THEY HAVE FINISHED RECALL WORK FOR STICKING PEDAL BUT HAVE NOT ADDRESSED THE SURGING PROBLEM. *TR

Mileage: 18,900

IN PARKING GARAGE AT PLACE OF EMPLOYMENT - AS I BEGAN TO PULL INTO A PARKING SPACE, THE CAR SUDDENLY ACCELERATED. I IMMEDIATELY HIT THE BRAKES WITH NO EFFECT. THE CAR CONTINUED TO ACCELERATE UNTIL IT HIT THE WALL OF THE GARAGE. TOYOTA DEALERSHIP REFUSED TO INSPECT THE VEHICLE UNTIL BODY DAMAGE IS REPAIRED. CURRENTLY WAITING FOR A TOYOTA INSPECTOR TO MAKE AN APPOINTMENT TO INSPEC THE VEHICLE. *TR

Mileage: 4,700

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE ACCELERATOR PEDAL WAS STUCK THREE TIMES WHICH CAUSED UNINTENDED ACCELERATION. HE KICKED THE ACCELERATOR PEDAL THE FIRST TIME AND IT RELEASED. HE ALSO ENGAGED THE BRAKE PEDAL WHEN THE FAILURE OCCURRED TO PREVENT AN ACCIDENT. HE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT MAY ONLY NEED A LUBRICANT ON THE PEDAL AFTER THE SECOND FAILURE OCCURRED. WHEN THE THIRD FAILURE OCCURRED, THE DEALER REPAIRED THE VEHICLE PER RECALL 10V017000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL. THE CONTACT WAS NOT CONFIDENT WITH THE REMEDY. THE CONTACT WROTE A LETTER TO THE MANUFACTURER AND WAS INSTRUCTED TO FILE A DISPUTE. THE CURRENT MILEAGE WAS 22,626. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Mileage: 6,000

THE FIRST THING I NOTICED WAS THAT THE ACCELERATOR PEDAL WOULD NOT ACCELERATE WHEN I STEPPED ON IT GOING ONTO THE ON-RAMP, ABOUT A MONTH AGO. ON TUESDAY, I WENT TO THE DEALER AND THEY SAID THEY DIDN'T HAVE THE PARTS YET, THAT THEY WOULD CALL ME, AND THAT THEY DIDN'T EVEN KNOW WHAT TO DO WITH THE PARTS WHEN THEY GOT HERE. THEY SAID THEY HAD ONE OF THOSE COURSES TWO WEEKS AGO, BUT WHAT THEY LEARNED THERE DOES NOT REALLY APPLY TO THE PROBLEMS THAT ARE COMING ON NOW. SO EVEN WHEN THEY GOT THE PARTS, THEY WOULD HAVE TO FIGURE OUT WHAT TO DO WITH THEM. I TRIED TO ASK FOR A REPLACEMENT OR SOMETHING OF THE SORT, AND THEY SAID THAT THEY DIDN'T EVEN HAVE ANY CARS TO PROVIDE ME BECAUSE ALL THE MODELS ON THE LOT WERE INCLUDED IN THE RECALL. THE NEXT DAY (YESTERDAY), I TRIED TO STOP AT A STOP SIGN AND IT DIMINISHED THE SPEED BUT IT DID NOT STOP COMPLETELY. IT DIDN'T STOP UNTIL THE MIDDLE OF THE INTERSECTION AND I GOT A TICKET. *TR

Mileage: 22,320

TL*THE CONTACT OWNS A 2009 MATRIX. WHILE DRIVING 35 MPH, SHE DECREASED SPEED AND PLACED HER FOOT ON THE BRAKES; HOWEVER, THE VEHICLE ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE CONTINUED TO ACCELERATE EVEN AFTER THE CRASH OCCURRED UNTIL THE CONTACT SHIFTED INTO NEUTRAL GEAR AND CAME TO A STOP. THERE WERE NO INJURIES. A POLICE REPORT IS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED TO A DEALER TO BE INSPECTED BY A TECHNICIAN. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

I WOULD LIKE TO REPRT SERIOUS PROBLEMS WITH THE ACCELERATOR (UNINTENDED ACCELERATION) AND BRAKE PROBLEMS (DON'T STOP WELL) OF MY TOYOTA MATRIX MODEL 2009. *TR

Mileage: 8,250

I PURCHASED A 09 TOYOTA MATRIX 5DR, 2WD, CUV ON 1/24/09. DURING THE FIRST WEEK IN MARCH 2009 I WAS DRIVING ON A 45 MPH CITY STREET GOING A LITTLE LESS THAN THE SPEED LIMIT WHEN ALL OF A SUDDEN MY CAR SPED UP. I GAVE THE GAS PEDAL A TAP THINKING IT HAD JUST STUCK, BUT THE MOTOR KEPT RACING AS I PICKED UP SPEED. I TOOK MY FOOT OFF THE GAS PEDAL AND PUT MY FOOT ON THE BRAKE PEDAL, BUT THE CAR WOULD NOT SLOW DOWN. I NEVER LOOKED TO SEE HOW FAST I WAS GOING, I WAS TOO BUSY, TRYING TO SLOW DOWN AND FIND A PLACE TO PULL OVER BEFORE I CAUGHT UP TO THE CAR AHEAD OF ME AND RAMMED INTO IT. LUCKILY THE TRAFFIC WAS LIGHT AND THE CAR IN FRONT OF ME A WAYS OFF, AND I WAS IN AN OUTER LANE AND FOUND A PLACE TO PULL IN, CONTINUING TO PRESS DOWN ON THE BRAKE PEDAL AS HARD AS I COULD. I IMMEDIATELY TURNED OFF THE KEY AND PUT THE CAR IN PARK. I TRIED TO START IT UP AGAIN AFTER A FEW MINUTES, BUT THE MOTOR CONTINUED TO RACE IN PARK. I TUNED THE IGNITION OFF, AND I THEN DISCOVERED THAT A FLOOR MAT HAD SLIPPED UNDER THE GAS PEDAL, SO I PULLED IT OUT AND STARTED THE CAR AGAIN. I STARTED NORMALLY. MY HEART WAS RACING AND IT TOOK ME MORE THAN AN HOUR TO GET MY EMOTIONS UNDER CONTROL BECAUSE I KNEW WHAT COULD HAVE HAPPENED HAD I BEEN DRIVING ON NEARBY RT. 95 WHERE TRAFFIC MOVES AT A FAST CLIP AND THERE IS REALLY NOWHERE TO PULL OVER. A FEW MONTHS LATER I SAW ON TV ABOUT OTHER PEOPLE HAVING THE SAME PROBLEM, BUT WITH HEART WRENCHING RESULTS. I CALLED TOYOTA HEADQUARTERS AND HAD THE INCIDENT DOCUMENTED. IT HAS ONLY BEEN A FEW DAYS THAT I SAW THE RECALL IN THE NEWSPAPER, SO I AM WAITING TO HEAR FROM TOYOTA. *TR

Mileage: 40

TOYOTA ACCIDENT I DRIVE A LEASED 2009 TOYOTA MATRIX. AT 8:24 AM ON NOVEMBER 16, 2009. PULLING INTO A PARKING SPACE AT THE DOCTORS OFFICE BUILDING BOCA RATON. THE CAR WAS ALMOST STOPPED AND MY FOOT WAS ON THE BRAKE, WHEN THE CAR REVVED UP TO THE MAXIMUM, JUMPED THE CURB AND HIT A PALM TREE. I IMMEDIATELY SWITCHED OFF THE ENGINE. I WAS DAZED, AND AFTER A COUPLE OF MINUTES I GOT OUT THE CAR TO SEE THE DAMAGE. HAVING HEARD OF CAR MAT PROBLEMS, I INSPECTED THE MATS, BUT NOTHING WAS OUT OF PLACE. AFTER A FEW MINUTES, I WENT TO MY DOCTORS APPOINTMENT , BUT HAD TO LEAVE BEFORE I SAW THE DOCTOR, AS I DIDN'T FEEL WELL. DESPITE A LOT OF FRONT END DAMAGE, THE CAR WAS DRIVABLE, SO I DECIDED TO DRIVE THE CAR TO MY HOME , BUT I WAS FRIGHTENED ALL THE WAY AS I THOUGHT THE CAR MIGHT DO THE SAME THING AGAIN IN TRAFFIC. WHEN I GOT HOME I CALLED ALLSTATE AND REPORTED THE ACCIDENT. I TOLD THEM THERE IS A PROBLEM WITH THE CAR, AS IT ACCELERATED BY ITSELF, AND THE DRIVER SIDE AIRBAG DID NOT INFLATE.. PER INSTRUCTIONS FROM ALLSTATE, THE CAR HAS BEEN TOWED TO ED MORSE CADILLAC FOR REPAIR OF THE DAMAGE INCURRED. MY QUESTION IS, CAN I LEGALLY BREAK MY LEASE AND RETURN THE CAR TO TOYOTA, AS IT IS UNSAFE.. *TR UPDATED 05/25/10 UPDATED 07/29/10 UPDATED 12/21/10.*JB

Mileage: 5,600

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE ALL-WEATHER FLOOR MAT INTERFERED WITH THE ACCELERATOR PEDAL AND CAUSED THE DRIVER TO EXPERIENCE UNINTENDED VEHICLE ACCLERATION. THE CONTACT IS AWARE OF THE SAFETY RISK AND THE POTENTIAL FOR A CRASH IF THE FLOOR MAT INTERFERED WITH THE ACCELERATOR OR BRAKE PEDALS. THE FAILURE AND CURRENT MILEAGES WERE 400. UPDATED 12/7/09 *CN UPDATED 12/08/09.*JB

Mileage: 400