High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
See attached document for complaint.
See attached document for complaint.
See attached document for complaint.
See attached document for complaint.
- Emergency braking system did not function, nor was there any displayed on the dashboard (as it usually does) on 2022 Mirai with about 17500 miles and under 18 months since purchase - Vehicle is available for inspection - Car resulted in an accident - my car hit the car in front (rear ended the front car) - Manufacturer (Toyota) took the car for inspection and reported "Based on our findings, we are unable to offer any assistance at this time." - No messages were displayed
- Emergency braking system did not function, nor was there any displayed on the dashboard (as it usually does) on 2022 Mirai with about 17500 miles and under 18 months since purchase - Vehicle is available for inspection - Car resulted in an accident - my car hit the car in front (rear ended the front car) - Manufacturer (Toyota) took the car for inspection and reported "Based on our findings, we are unable to offer any assistance at this time." - No messages were displayed
I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate™ Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate™ Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate™ Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate™ Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate™ Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate™ Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I hope this letter finds you well. I am writing to express my deep disappointment and frustration regarding the malfunction of the Teammate™ Advanced Drive package in my recent purchase of a 2022 Mirai Limited edition, with the Vehicle Identification Number (VIN): [XXX]. The faulty performance of the system resulted in an accident and subsequent damages to my vehicle. On November 5, 2022, while operating the vehicle with the Teammate™ Advanced Drive package engaged, the car failed to stop as intended and collided with a parked car, causing significant damage. Understanding the gravity of the situation, I immediately contacted my insurance provider and followed their recommended course of action. As advised, I took my vehicle to Carwest Collision Center for repair. Still I have not got my car back due to part issue, if you need more information , please feel free to ask. happy to provide. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings
What component or system failed or malfunctioned, and is it available for inspection upon request? Car suppposed to stop itself as it has all sensors. Still car rear ended other car. How was your safety or the safety of others put at risk? Jeopardy. Since accident occured in residential area my family was okay. What if it was in Free way? Has the problem been reproduced or confirmed by a dealer or independent service center? Not yet, they are not providing me alternate transportation during inspection so not ready yet from my side. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle was inspected by Insurance as normal accident. Not sure if there were further investigation. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings