2017 TOYOTA PRIUS PRIME Problems & Recalls

I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is rebooting I do not have any access to the controls. It gives no warning when it is ...

I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is rebooting I do not have any access to the controls. It gives no warning when it is ...

The dealer sold original Toyota Truestart H4, 12 Volt battery failed after 2 years and 9 months. The battery is warranted for 84 months/7 years.

Toyota has a very well known issue with head gasket failures right around 140k miles that they refuse to address. This is my second Prius and my second failure right at 140k miles. They refuse to acknowledge it, but the advisors in the service department say that's their "bread and butter." They re...

Background Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peel...

Jbl touchscreen 11.6 on Prius prime plugin 2017 has capacitive buttons like FM AM SPEAKER/Audio, and resistive buttons like Volume and Sufio not registering a finger touch or pressure. All other icons on touchscreen work and respond. Bluetooth works but no sound when a text message is read from my i...

The contact owned a 2017 Toyota Prius Prime. The contact stated after the vehicle was in the park position and exiting, the vehicle accelerated on its own in reverse. The contact mentioned when she parked, the front tires pointed towards a curb which allowed her to get inside the vehicle and to depr...

Each time I use the USB port behind the cup holders, my vehicle's electrical system goes through a power-down cycle. This has happened several times over the years while I was driving. I no longer use that particular USB port for safety reasons. I reported this to my Toyota dealer, but they could no...

My 2017 Toyota Prius Prime has experienced a second windshield crack perhaps hit by a small object, which I didn't notice at all. The crack is a "L" shape, about 15 in at each direction. The firs Windshield crack was happened about a year ago. Toyota dealer replaced it with an original Toyota Winds...

Driver side electric Seat rail malfunction after I was hit from the rear end collision. The seat electric adjustment became inoperable. The seat rail has a small gear in the electric seat that got destroyed during the rear end collision. Is the seat designed for damping, if so why does the driv...

I had to avoid an oncoming driver who lost control in a flash storm and ended up colliding with a telephone pole head on going 60mph. No safety devices activated at all, and Toyota refuses to admit it’s a problem.

I had to avoid an oncoming driver who lost control in a flash storm and ended up colliding with a telephone pole head on going 60mph. No safety devices activated at all, and Toyota refuses to admit it’s a problem.

It was time to replace my original equipment tires after approximately 30,000 miles (41,622 car miles, remainder 11,622 on separate snow tires). The car rode smoothly. I purchased four YOKOHAMA AVID Ascend LX SIZE 195/65R15 tires. The tires were balanced professionally at VIP Tires in Watertown, MA....

Loud popping, grinding, and clicking noises from the front left of the car while decelerating, sometimes during acceleration, and parking. The clicking has been happening since the vehicle was new and has progressively gotten worse. It is so bad now that other motorists and pedestrians become distra...

I was driving in behind several cars on a city street about 30 mph. The cars ahead slowed quickly. The automatic braking system came on suddenly and completely and applied the brakes on its own with no warning red flash. It locked the brakes and the wheels skidded on the pavement I had no control ov...

I was driving in behind several cars on a city street about 30 mph. The cars ahead slowed quickly. The automatic braking system came on suddenly and completely and applied the brakes on its own with no warning red flash. It locked the brakes and the wheels skidded on the pavement I had no control ov...

Approximately July 19th 2021 at 4 a.m. in the morning on 2021 going Southbound on 210 going towards San Bernardino we will see the flat tire at the very end since the flat tire the hybrid system says offline not available car stalled pulled over tire was blown out. This is the second time that the h...

Approximately July 19th 2021 at 4 a.m. in the morning on 2021 going Southbound on 210 going towards San Bernardino we will see the flat tire at the very end since the flat tire the hybrid system says offline not available car stalled pulled over tire was blown out. This is the second time that the h...

This vehicle rear ended another vehicle in peak hour stop and go traffic. The estimated speed at the time of impact was 10-15 MPH. There was exensive front end damage to the vehicle. The air bags did not deploy. Unclear if the AEB engaged but the driver actively tried braking but not successful in ...

-The following systems malfunctioned all at the same time on 2021-07-23 at approximately 5:00pm CDT traveling at ~70mph on the interstate in normal conditions in HV system mode: -Low Braking Power -ABS Control System Malfunction -Lane Departure Alert Malfunction -Traction Control...

-The following systems malfunctioned all at the same time on 2021-07-23 at approximately 5:00pm CDT traveling at ~70mph on the interstate in normal conditions in HV system mode: -Low Braking Power -ABS Control System Malfunction -Lane Departure Alert Malfunction -Traction Control...

-The following systems malfunctioned all at the same time on 2021-07-23 at approximately 5:00pm CDT traveling at ~70mph on the interstate in normal conditions in HV system mode: -Low Braking Power -ABS Control System Malfunction -Lane Departure Alert Malfunction -Traction Control...

When driving on the interstate, the car lost power steering and power brakes, making the vehicle very difficult to maneuver. Fortunately, there were no cars immediately nearby, otherwise this could have been a very different description. The car was towed to a dealership. They reported that they b...

When driving on the interstate, the car lost power steering and power brakes, making the vehicle very difficult to maneuver. Fortunately, there were no cars immediately nearby, otherwise this could have been a very different description. The car was towed to a dealership. They reported that they b...

When driving on the interstate, the car lost power steering and power brakes, making the vehicle very difficult to maneuver. Fortunately, there were no cars immediately nearby, otherwise this could have been a very different description. The car was towed to a dealership. They reported that they b...

LARGE SCREEN SOMETIMES GOES BLANK AND REBOOTS, AS IF THE CAR WAS JUST RESTARTED. VEHICLE IS TRAVELING WHEN THIS OCCURS. TYPICALLY HAPPENS AT CRUISING SPEEDS.

I LOST POWER ON OVERPASS. HYBRID MALFUNCTION LIGHT, COLLISION LIGHT, ENGINE LIGHT ALL CAME ON. ALMOST MATCHING RECALL, BUT TOYOTA SERVICE TOLD ME IT'S A MODULE AND WOULD COST 1200$ TO FIX. I TOLD THEM NO. CHARGED ME 144$ AND I ERASED CODE, WITH NO PROBLEM SINCE? TOYOTA DOES NOT CARE AND I COMPLAINED...

Mileage: 30

I LOST POWER ON OVERPASS. HYBRID MALFUNCTION LIGHT, COLLISION LIGHT, ENGINE LIGHT ALL CAME ON. ALMOST MATCHING RECALL, BUT TOYOTA SERVICE TOLD ME IT'S A MODULE AND WOULD COST 1200$ TO FIX. I TOLD THEM NO. CHARGED ME 144$ AND I ERASED CODE, WITH NO PROBLEM SINCE? TOYOTA DOES NOT CARE AND I COMPLAINED...

Mileage: 30

I LOST POWER ON OVERPASS. HYBRID MALFUNCTION LIGHT, COLLISION LIGHT, ENGINE LIGHT ALL CAME ON. ALMOST MATCHING RECALL, BUT TOYOTA SERVICE TOLD ME IT'S A MODULE AND WOULD COST 1200$ TO FIX. I TOLD THEM NO. CHARGED ME 144$ AND I ERASED CODE, WITH NO PROBLEM SINCE? TOYOTA DOES NOT CARE AND I COMPLAINED...

Mileage: 30

JUST FIVE MINUTES AFTER I LEFT THE HOUSE, I WAS DRIVING AT 15 MILES MPH ON A CURVED ROAD AND THE VEHICLE COMPLETELY LOST POWER. THIS INCLUDES BOTH THE ELECTRIC MOTOR AND THE GAS MOTOR. BOTH THE STEERING SYSTEM AND BRAKES MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BECOME TOO STIFF TO TURN AND THE B...

Mileage: 70,000

JUST FIVE MINUTES AFTER I LEFT THE HOUSE, I WAS DRIVING AT 15 MILES MPH ON A CURVED ROAD AND THE VEHICLE COMPLETELY LOST POWER. THIS INCLUDES BOTH THE ELECTRIC MOTOR AND THE GAS MOTOR. BOTH THE STEERING SYSTEM AND BRAKES MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BECOME TOO STIFF TO TURN AND THE B...

Mileage: 70,000

JUST FIVE MINUTES AFTER I LEFT THE HOUSE, I WAS DRIVING AT 15 MILES MPH ON A CURVED ROAD AND THE VEHICLE COMPLETELY LOST POWER. THIS INCLUDES BOTH THE ELECTRIC MOTOR AND THE GAS MOTOR. BOTH THE STEERING SYSTEM AND BRAKES MALFUNCTIONED, CAUSING THE STEERING WHEEL TO BECOME TOO STIFF TO TURN AND THE B...

Mileage: 70,000

CLICKING NOISE FROM LF WHEEL AREA UPON DECELERATION/BREAKING. DEALER HAS EXAMINED BREAKS MULTIPLE TIMES AND ISSUE IS NOT RESOLVED.

Mileage: 20,000

TL* THE CONTACT OWNS A 2017 TOYOTA PRIUS PRIME. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V579000 (STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER ...

VEHICLE WAS ON THE HIGHWAY GOING 65 MPH, THE SPEED LIMIT, REAR LEFT TIRE EXPLODED LEAVING SHREDS ACROSS THE HIGHWAY AND DAMAGING THE UNDERCARRIAGE OF THE VEHICLE. TIRE WAS TOYO NANOENERGY A29 195/65R15

Mileage: 17,931

VEHICLE WAS ON THE HIGHWAY GOING 65 MPH, THE SPEED LIMIT, REAR LEFT TIRE EXPLODED LEAVING SHREDS ACROSS THE HIGHWAY AND DAMAGING THE UNDERCARRIAGE OF THE VEHICLE. TIRE WAS TOYO NANOENERGY A29 195/65R15

Mileage: 17,931

THE BLUETOOTH PHONE SYSTEM CREATES A VERY DANGEROUS DISTRACTED DRIVING CONDITION BECAUSE BLUETOOTH PHONE CALLS DO NOT REPEAT DO NOT OVERRIDE THE NAVIGATION SYSTEM AS THEY ARE SUPPOSED TO DO AND LIKE THEY DO IN MY 2006 PRIUS (VIN#: [XXX]). THIS ISSUE WAS SUPPOSED TO BE FIXED IN THE 2017 MODEL YEAR B...

Mileage: 600

MANUFACTURE HAS BEEN UNABLE TO REPAIR THE TOYOTA SAFETY SENSE P (TSS-P) ON MY NEW VEHICLE. WINDSHIELD WAS CRACKED BY ROCK ON FREEWAY SO TOOK CAR TO LOCAL DEALERSHIP, MANHATTAN BEACH TOYOTA ON JULY 28, 2017 TO BE REPLACED. DUE TO NEW WINDSHIELD, THE TSS-P SYSTEM HAD TO BE RECALIBRATE (TOYOTA'S ACTI...

WINDSHIELD CRACKED WHILE DRIVING ON HIGHWAY. I DID NOT NOTICE ANYTHING HITTING IT, BUT THERE ARE CRACKS ON THE CENTER HIGH POSITION DISCOVERED WHEN I STOPPED. I HAVE CONTACTED GLASS REPAIR SHOP BUT THERE IS NO PARTS TO MAKE REPLACEMENT FOR THIS VEHICLE. THERE IS A NATIONWIDE BACK ORDER ON WINDSH...

Mileage: 150

I HAVE HAD THE PRIUS PRIME FOR ONLY FOUR MONTHS WHEN I WAS DRIVING TO WORK ON A HIGHWAY AND A SMALL ROCK HIT THE EDGE OF MY WINDSHIELD AND IMMEDIATELY LEFT A ONE FOOT CRACK. THERE WERE NO BIG TRUCKS OR BIG RIGS NEAR ME SO I'M NOT SURE WHERE THE ROCK CAME FROM. I READ THE PRIUS FORUMS AND FOUND OUT T...

Mileage: 8,800

WINDSHIELD DEVELOPED A CRACK WHICH STARTED EXPANDING RAPIDLY DUE TO HEAT. DEALER REP SAYS ITS DUE TO A ROCK HIT MAYBE BUT THE GLASS DOES NOT SEEM STRONG ENOUGH AS IT WAS THE FIRST BATCH OF PRIUS PRIMES RELEASED IN NOV 2017 AND I GOT MINE FROM THAT BATCH.

THE VEHICLE HAD AROUND 5K MILES ON IT WHEN THIS OCCURED. A SMALL IMPACT NEAR THE CORNER OF THE WINDSHIELD HAS GROWN TO MULTIPLE SPIDER VEINS SPANNING ACROSS TO WINDSHIELD IN LESS THAN A WEEK. IMPACT HAPPENED WHILE I WAS IN MOTION IN A HIGHWAY WITH FEW CARS AROUND ME. I'VE DRIVEN MY PREVIOUS LEXUS FO...

Mileage: 5,000

A SMALL ROCK HIT THE WINDSHIELD AND IT BROKE, SEEMS TO BE A WEAK SPOT. I WAS DRIVING ON THE HIGHWAY.

Mileage: 7,500