2013 TOYOTA PRIUS V Service Brakes Problems

Brake booster failure

The ABS brake actuator in my 2013 Prius V failed at just over 91,000 miles in December 2025, making the vehicle unsafe to drive. I understand that this is a known issue with this model of vehicle.

Upon acceleration, several brake related warning lights came on along with a consistent chime. When it came time to stop. The vehicle would not stop then with great pressure on the pedal, I was able to slow the vehicle narrowly avoiding a collision with another vehicle. The vehicle then drove normal after that and a few minutes later the lights went out. When I got home, I scanned for codes and got C1252 and C1256. This appears to be a common problem with these vehicles that Toyota does not want to address.

Brake actuator failure requires actuator and master cylinder replacement. All dash lights came on while driving. The vehicle was diagnosed at Brian Easler Toyota in Hendersonville North Carolina. The brakes are still operational temporarily but spongy and expected to fail so the car is not drivable. I expect to have the actuator and master cylinder replaced in then next few weeks at a cost of $5600. I see there were previous recalls on the braking system that have now expired.

2013 toyota prius V. 64,000 miles and ABS Light is on also VSC warning light and brake light. There has been many issues with this type of vehicle as i researched on internet. I didnt know there has been a recall on this vehicle. And i did not make it time. 10 yrs or 150,000 k whichever comes first. many other vehicles this year have this problem its common.. i cannot brake in time because now its using my back brakes. Dealership said brake booster pump and brake master cylinder.

The brakes suddenly failed in our 2013 Prius V while she was driving with our two young children. It was extremely scary, and very dangerous. Toyota has known about the braking system issues for years but refused to offer a recall to avoid costs. This needs to be immediately addressed.

Returning from a trip, several brake and skid related dashboard light illuminated. I pulled over and was able to stop the car and took it directly to the Toyota dealership after calling them. Brakes felt very spongy and stopping distance was increased. The dealer informed me that this was a known problem with my model but that I was not eligible for recall or extended warranty. I have also seen a number of complaints of this issue on the internet. The cost to repair the issue was over $4800.

ABS and brake lights suddenly turned on and brake pedal effectiveness changed dramatically. When pressing brake pedal the brakes barely work now. Just got quoted $5161 for ABS accumulator repair, $2336 for major suspension concern, and total $8386 estimate for repairs from Toyota service department. I see many similar complaints from Toyota owners online, this seems to be a common issue with Prius vehicles. The Kelly blue book value is only $5450 for trade-in and $7318 for sale to private owner, so the repair doesn’t even seem worthwhile given a replacement would be cheaper, and the ABS failure happens so frequently in this vehicle, and could happen again.

All ABS, Brakes light on, code 139. Its been making a buzzing noise for a couple of years, the noise got shorter over time, and finally was coming on every 5 second, and finally the dash brake lights came on. I've cleared a couple of times, but the lights come back on after a few miles. The brake pedal has to be pushed down hard to stop. The problem is the brake part is $1500, and 1500 to install.

Prior to issue, noticed a buzzing sound from engine compartment, later known to be the ABS accumulator pump, occurring more frequently - first multiple times when braking, then later continuously while driving. Dashboard eventually lit all brake-related warning lights ("BRAKE", TSC, ABS) and brake pedal behavior changed markedly. This occurred after parking in my driveway while engaging the parking brake. Brake behavior during and after this period was wildly inconsistent and impossible to predict. At times the brakes would perform normally, but most often the first portion of brake pedal travel would have no braking effect, and actual required force on the pedal to brake was greatly increased. The need to press further and with more force created a dangerous situation as it delayed how quickly I could slow or stop. The inconsistency in performance created a dangerous situation as the vehicle may (and did) sometimes stop more suddenly than expected. Additionally, the failure resulted in loss of traction control and ABS resulting in greatly increased risk in wet road conditions and terrible danger in sudden-stop situations. Self scanner & Toyota service center confirmed presence of C1392 code and recommended replacing brake actuator and brake pump assemblies, quoting over $4,500. Service was declined and replacement parts bought from Toyota and self-installed to resolve issue. Both Toyota service center and Toyota customer support line confirmed that this issue was described in an existing Customer Support Bulletin but that coverage was denied due to age of the vehicle. Vehicle was approximately 15,000 miles below listed mileage cap but approximately 12 years old, with Toyota denying service for vehicles over 10 years old.

While driving on the highway, all the Brake-Related Warning Lights appeared on the dashboard. This was accompanied by a frequent electric buzzing noise (every 15-20 seconds, lasting two seconds each time). The brakes became difficult to press, almost spongy, and required more pressure to function. Upon taking it to the dealer, I was told that the vehicle (a 2013 Prius V with 181k miles) needed a new ABS pump and brake actuator, totaling roughly $4100.

The brake accumulator has failed on our 2013 Prius at 170K miles. The brakes are unresponsive and all brake-related indicator lights are on. The vehicle is unsafe. This is a known issue for this model and year Prius, yet Toyota did not issue a recall. Warranties were extended to 150K miles, but this issue is a serious safety risk - danger to us and others on the road. This issue should have resulted in a safety recall, not a "courtesy" warranty extension. Toyota needs to resolve this for all affected vehicles.

2013 toyota prius v has 3 recalls for the same issues but my vin # says there isn't any recalls associated with it. I need help. It stalled on me on my way home from work luckily not on the high way now it's throwing code c1310 c1259 c1241 it won't crank all it does is click. I replaced 12v batterychecked all connectors.

I was driving at normal highway speed, all of a sudden, my dashboard lights (4) lit up. Warning lights, Brake lights, Transaction lights and ABS lights all appeared at once. There was some traffic up ahead, so I applied my brakes but noticed that they weren't as responsive as normal so had to adjust for it by applying more pressure than normal to come to a stop.

For the last few months, our brakes seem to have been making "extra" noises, but not palpably struggling to function. After driving roughly 45 minutes via high speed Interstate, parking, and then restarting the car, ALL the brake-related lights suddenly came on ((1)Brake, (2)ABS, (3)VSC, and (4)(!)). We took it slowly, off highway, w hazards on, and lots of space between other cars to the dealership. This felt scary because, although the brakes were making some strange noises, there was no way of knowing what the warning lights were specifically indicating, or if the brakes would go out. The Alexandra Toyota dealership confirms a code C1391, "abnormal leak in the Accumulator" and requires "replace brake master cylinder kit and brake booster pump assembly" This was addressed in a Toyota "customer support program": [XXX] but our car is not covered despite having less than 80,000 miles on it. In Toyota's own words this is an "internal malfunction" and ought to be covered by a full recall. As it stands, owners' vehicles would have had to show symptoms within a tiny 2.5 year window, and it's evident online that many others have experienced failures outside of that window. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX] almost every light on my dash came on & my brakes locked up. I barely made it to the side of the road quickly enough to avoid being struck by traffic. On February 7, 2025. I had the brake booster assembly & master cylinder actuator replaced in my 2013 Toyota Prius V. On [XXX] it went out again. I paid my friend a total of $1600 to borrow his vehicle because rental cars charge so much for me to commute almost an hour each way to work every day. Not only have I been devastated/traumatized, I’ve paid a Mechanic $1500 twice within two months as well as almost $2500 in parts for these repairs. I’m out over $7k, and every time I get behind the wheel of the car I am afraid. I’ve never experienced a fear of driving in my life, and I am almost [XXX] years old. This is my 8th Toyota. My boyfriend drives a Toyota, as well as his son, and both of my twin boys… We are now in the process of switching our Toyotas out for something more safe. I never thought I would hear those words coming out of my mouth, but it’s clear that Toyota has no regard for our safety anymore. Not only that, but they’ve set up the recall for these parts in such a way that the majority of people are no longer within the parameters by the time the brake booster assembly fails. This is by design. I don’t know how they sleep at night, Toyota should be ashamed of themselves. I am sad to say that after 35 years of being a Toyota Family, we are all switching to Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I just had the brake actuator fail on my 2013 Prius with 80K Miles on it

On [XXX], multiple break lights on my dash appeared. I was told that the accumulator is leaking internally due to a known issue with Toyota's break booster system. See code C1391 referenced in TBS POL18-03 [XXX] ). I was never informed of this issue by Toyota either by letter or by a dealership despite bringing in my car for a separate recall in 2020-- within the timeframe that the repair was covered. Additionally, I was informed by Toyota that they would not cover the repair on this part unless it broke within the timeframe listed in the TBS. This is a dangerous system to commonly malfunction especially if Toyota refuses to do any preventive work to fix it, to inform their customers, or to cover it after the short timeframe. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a 2013 Toyota Prius V a couple of years ago from a reputable local dealership. In July of 2024 my brakes failed and several lights came on the dashboard. I went to my regular mechanic, Mr Tire and and to Hendricks Toyota and got two estimates, both a shocking nearly $4000. This is for a BRAKE BOOSTER and ABS PUMP ASSEMBLY. I found out that this was a known issue for years by Toyota and dealers were sent a TSB regarding this. I called Toyota corporate and at at first was told that there was a recall on the parts, BUT that the period of repair by Toyota had closed in July of 2023, one year prior to my car's issues. The next time I called asking for upper level management (which I never got) I was told that it was not an actual recall, just a "special program" that has now ended. They basically figuratively shrugged shoulders and said oh well, sorry we know this is frustrating but you will just have to pay out of pocket. I am a [XXX] on fixed limited income. I don't have $4000+ available just like that. I work part-time providing concierge services for [XXX] 10-20+ years older than me who are no longer able to drive. I take them grocery and pharmacy shopping, and to doctors appointments etc. I bought this car specifically because it is a comfortable wagon perfect for me and my elderly clients, easy for them to get in and out, easy to place their walkers or folding wheelchairs in. I am so stressed, nervous and worried about this situation, as I know I am putting myself, my clients, and others on the road at risk every time I take this car on the road! Particularly now that we are getting wintery weather. I cannot comprehend how such a huge company as Toyota refuses to help with a dangerous defect that they are well aware of. I am sorely disappointed, as myself and my entire family have been loyal Toyota car owners for over 40 years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was travelling at 65MPH and realized the brakes were gone there was no pressure in the brake pedal and it just sunk and applied all my strength and nothing happened,luckily this car has engine braking mode and actuated that and came to stop using steep road and hand brake luckily no one was hurt and road was empty. This is a serious issue and applies to every other Toyota prius cars out there

The car's failure is with the Brake Booster Pump Assembly (Accumulator) that generates code C1391 Safety of others and myself is at risk because stopping power can be dramatically reduced and lead to accident. The problem has been reproduced by Toyota from a previous version of the vehicle - [XXX] This has been inspected by the Toyota Dealership to confirm the code and issue. Check engine light was observed to be on INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2013 Toyota Prius V. The contact stated that while driving approximately 65 MPH in stop-and-go traffic and applying the brake pedal to decrease in speed, the vehicle hesitated to decrease in speed. The contact had to apply an excessive amount of pressure for the vehicle to decrease in speed. The Slip indicator light, brake system failure, and anti-lock brake failure warning lights are illuminated. The vehicle was taken to a certified mechanic who informed the contact that code C1391 which showed on the diagnostic machine. The dealer stated the brake booster pump needed to be replaced. The mechanic informed the contact that the failure was related to the Customer Support Program 20TE07 with the NHTSA ID Number 10184564 (Service Brakes, Equipment, Equipment Adaptive/Mobility). The dealer was contacted and informed the contact that the warranty coverage was associated with the Customer Support Program. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 79,000.

Mileage: 79,000

Several years ago my brakes were making a funny sound. The mechanic said there was an issue with the brake booster but he can't do anything until the car started throwing off codes. yesterday that happened. Toyota said that they were aware of the problem but they only cover it for 10 years and its now totally out of pocket for the repair. With a known issue it should be a recall since its with the brakes. Now in order to get the vehicle drivable they want approximately 4k. 2013 Prius V

The break actuator and booster pump failed while driving, causing the driver to experience an unexpected loss in breaking. This issue has been confirmed by an independent mechanic (issue code C1391 - Anormal leak of ACC press). Additionally, both the mechanic and dealer have confirmed this is a "common" issue with this vehicle. There are also a number of lights on including the red break light, ABS light, skid control light, etc. This issue represents a significant safely hazard for drivers, as it occurred unexpectedly leading to a loss of breaking power and appears to be common (there are wide spread reports online of other Prius owners experiencing similar issues AND we experience the same issue previously on a 2006 Toyota Highlander Hybrid). Requesting that NHTSA investigate this issue, and work with Toyota to issue a recall to address this defect and safety issue.

While driving on a highway, breaking became inefficient(very soft, failing to the floor) and car start showing "BREAK", ABS, VCS, Exclamation sign AFTER that. We had to drop the speed, exit highway (i95) and have car parked. It turned out that the booster pump has been working/turning on every 5 seconds and was barely able to create pressure in the breaking system. Now the booster pump, break actuator have to be replaced, breaks have to be bleed. Toyota knows about this being a repeat issue with its hybrids produced around 2013, and had been offering free repair for cars that are les than 10years old and have less than 150k miles, however, this is safety concern as breaks failure happens very unexpectedly, with NO prior warnings. Our car has only 98k miles, we are the original owners and it is just 10.5 years old which disqualifies it from Toyota's attempt to remedy this known safety concern. Toyota should recall all Prius V of this year, and replace booster pump and actuator BEFORE they fail on the road.

Booster began working very frequently - every 10-15 seconds, computer scan tool indicated codes C1345 & C1368 done by independent service center. The dash display started indicating four warnings related to brakes: 2 different brake system warnings, ABS warning and SLIP indicator. Also, the brake action felt softer, the regenerative braking and ABS stopped working.

The actuator and brake pump booster failed and car was undrivable. For years I complained to Toyota service reps of an ecltronic wining noise. They told me iy was "common for older hybrid cars and not a problem ". It turned out to be the actuator & brake pump & booster all that time. Toyota knew about it years ago, but didn't warn or advise me. Luckily it did not fail while driving, but I had to haved it towed away from my clients parking lot. A toyota service rep mentioned it happened to her on her Highlander Hybrid too. I found this was a common problem and contacted Toyota USA, Engagement dept. They told me that because "they issued an extension to their up to 10 years or 140k miles and my car was 11 years 77k miles, I was not eligible". I told them that the car had made the noises for years but they said "that did not matter". I just got the car back after repairs and the noises I complained to Toyota service about are all gone. This is such a common problem and dangerous, that Toyota needs to recall ASAP before people are injured or killed. Their issuing only an advisory to dealers, who make money on out of warranty repairs, is uncountable and dangerous. Separately thousands of owners have paid thousands of dollars in repairs with no relief and may not know the failure was on Toyota. Please advise me further, thank you.

I started my Prius V 2013 and a lot of error lights came on. Some of these included the ABS, BRAKE, and traction control lights. I put the car in reverse to back out of my parking space and the car wouldn't stop beeping and none of the warning lights turned off. When I went to stop the car and put it into drive, the brake pedal was soft and wouldn't brake the car. I pressed as hard as I could and the car slowly came to a stop. I put the car in drive and the same problem happened with the brakes: the brake pedal was soft, as if the hydraulic pump wasn't working, and when I pressed super hard it eventually rolled to a slow stop. I had to have the car towed to a mechanic. They said three error codes that showed up related to the brakes: C1252, C1253, C1256. They followed the Toyota troubleshooting tree and concluded the brake booster pump assembly accumulator was faulty. The cost to fix the Brake Power Booster Unit: $2,700. Meanwhile, I discovered a Customer Service Program (CSP 20TE07CSP) from Toyota that has to do with the Brake Booster. Toyota was covering the cost of this repair under the CSP, but you had to have the problem before 07/08/2023 because that's when the program expired. So I was 10 months outside the window and now Toyota will not cover the cost even though the company knew the accumulator was faulty and will eventually break in all Priuses.

Brakes are incredibly stiff and require an egregious amount of force to apply any amount of braking force and the brake booster is constantly spooling up and making noises. apparently this as well the EGR was a recall but window to qualify for the recall is too short and the brake booster failing is a serious safety hazard.

On November 28, 2023 my brakes went out in the middle of 3 lanes of traffic. Fortunately, I succeeded in not having a traffic accident and pulled off the road. The car was towed to Daytona Toyota. They informed me it was the ABS malfunction. I discovered it has been a known issue. The brake booster pump assembly on certain Prius V vehicles from years 2022 to 2014 are affected. A 'bulletin' had been mailed out several years prior, and it could be repaired free of charge up to September 30, 2023 - if I had mentioned it. It was and has been traumatic to consider what can and could happen when the brakes go out without any warning. There was no indication the brakes were bad, no warning light, nothing. This car has been continually serviced by Daytona Toyota on a regular basis. Not once has it ever been mentioned to me. Not once. In my opinion, nothing said, no repairs to be paid for. When I complained, and called Toyota's 'Brand Engagement' (case # 231129001653) I was told they had mailed out the information and was very sorry I didn't see it. So, as I see it, they are absolved of any legal responsibility. My fault, not theirs. I could have caused serious or deadly harm to someone. It would be my responsibility. Again, not once has my service advisor or anyone else said a word about it. I stopped by my neighbor's to advise him of the problem with the car. He said he liked to keep his cars maintained and had happened to Google any info on his car. It showed up, he took his car in and they said good thing he saw it. That the service coverage was expiring in a few days (it was late September). They fixed it for free right away. I on the other hand, almost 'rear-ended' someone in the center lane of traffic and paid $3,506.76. (they gave me 10% discount for being a good customer) So, how many other car drivers are on the road with this unknowing problem?

At approximately 150,100 miles (barely outside Toyota's extended warranty) several dash lights came on including the brake, ABS, and traction control lights. A Toyota dealer determined the problem to be the notorious C1391 brake booster issue (which seems identical to previous petition DP19-004). Even though by the time I got the vehicle to the dealer it had 150,300 miles on it (just 300 miles outside the extended warranty), Toyota refuses to pay a dime of the $4,000+ repair cost! I cannot afford the repair cost and since I was NOT warned that I could not drive the car as the brakes were still operational without the ABS, stability control, and traction control, I continued driving it. But after approximately 4 months, on 12/29/2023, at 152,787 miles, as I was slowly driving through a residential neighborhood, I lost almost all ability to brake and had to put tremendous pressure on the brake pedal to get the car to stop. Upon a subsequent reading of error codes that I performed myself, in addition to the C1391, codes C1252, C1253, and C1256 have also now triggered. It is a miracle I did not have an accident as I could have easily been on a highway or going down a steep hill when this brake failure occurred. In my 36 years of driving, I have never been behind the wheel of any car in which the brakes have failed like this, regardless of make, model, or year of vehicle. Please issue a recall on this known defective part before someone gets killed. (NOTE: I tried several times to upload the document receipt from the dealership with brake booster diagnosis but every time I click on the "Upload Files" button, the button disappears.)

It happened overnight. 4 different warning lights on dashboard ( abs , brake, red triangle, ) car 100% unsafe to drive with faulty brakes. Dealer said its brake booster and brake assembly). They refused to cover expenses. 4 K total to fix it. This should be recall 100% . Please do something.

Driving 2013 Prius V multiple lights suddenly came up on dash Brake System, ABS, Master Warning, SLIP indicator Safety put at severe risk while driving. These defective parts installed were never disclosed, or notified, by Toyota and put in severe risk for consumers to drive as a National Recall was NEVER issued. Toyota was called since this and refused to fix. Toyota acknowledges parts are defective yet refutes liability despite acknowledgment of defective parts. Defective parts never disclosed to me by any entity of Toyota including Dealerships/Corporate despite willful knowledge of national defective parts in model 2013 Prius V. This is a liable safety situation that can cause irreparable human life damage.

When braking to slow down in a roundabout, I had to push my brakes down further than usual to stop. After this various warning, signals came on my dashboard: brakes, slip indicator, brake system warning light, PCS, ABS. I took it in to Toyota dealer they said I needed to replace my master cylinder kit and brake booster pump. My concern is that when I went online, I discovered this has been an on going problem with no recall. It has caused accidents!

The brake booster begins to show signs of failure and Toyota refuses to address it citing expired warranty. The faulty brake booster in Toyota Prius is a known issue to Toyota since there are numerous accidents happened because of it and a class action lawsuit brought against Toyota.

Mileage: 131,000

As my wife was driving my children to school All the lights on my 2013 Prius V dash came on as I was driving on December 2, 2022. All braking power became stiff and it was hard for me to stop. I pulled over turned off my car called AAA. When the AAA driver came to check out the vehicle she was surprised he told me “oh ya this is a common problem. He told me is most likely was the ABS master cylinder and brake boosters needing to be replaced. I would take it to Lithia Toyota of Missoula. A representative from BOSCH came to look at the vehicle made a special appointment for this person to meet me and my wife at my local Toyota dealership. They checked the car and told me there wasn’t a problem with my brakes. The Bosch representative said the car was fine. My wife and I would then leave and exactly one week my wife called me at work to say all the lights on the dash would came on again as she was driving. We would then take it back to Lithia Toyota for them to tell me it was the ABS braking system and I would need to spend $5000 to get the car repaired. Parts and labor. Her car is only worth 11500. They wanted me to spend more then half of what the car was worth. I would research and learn so many people are having this issue. There was a “customer support program that ended at the end of August 2022. This would be there way of weaseling themselves out of the issue. I am reporting this to help me and other drivers. Please don’t ignore. There are TOO MANY COMPLAINTS FOR YOU TO IGNORE. People have HAD MAJOR ACCIDENTS my wife and Children’s lives were at jeopardy due to your incompetence of over looking this issue.

Mileage: 133,000

All brake and traction lights illuminated. Brake pedal developed variable pressure. Brake Booster diagnosed. This particular issue is now appearing across many Toyota Prius V of the same vintage. A TSB and Recall should be announced, extremely unsafe to drive as is.

Completely unexpected, I started my Prius V and the ABS warning light, Traction control and parking brake lights were on. I had been hearing a high pitched thumping sound when stopped at street light or other times when brakes were engaged, but my mechanic was unable to locate the source. After the warning lights came on, The brakes still worked in a limited fashion requiring several seconds to engage. Had I not been an experienced driver using longer distance between myself and other drivers, I am sure I would have wrecked. Took the car to my mechanic. He ran the codes and found C 1391. After researching the chat groups, I found this to be a long term known defect. Disappointed that consumers reports did not mention. Called dealership and they required their machines run diagnostic codes. I decided to call Toyota customer service and talked to several levels of associates and I am stone walled. By the way: I feel for those people in their jobs. The supervisor I talked with kept mentioning the distressing lights. My concern is the wrecks I, and other drivers, could cause. I do see people stating in chat groups that thry have wrecked. And someone mentioned that if the dealership runs the code, the receipt will say “ do not drive” and “Toyota is not liable” if car is driven and a wreck occurs. ( my summary may not be exact.) I now have a fabulous non-functioning car.

The contact owns a 2013 Toyota Prius. The contact stated while driving with the brake pedal applied, the vehicle hesitated and was slow to respond. The brake warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the brake module needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

PRIUS DISPLAYED ALL BRAKE WARNING LIGHTS WHEN CAR WAS RUNNING. TOYOTA DEALERSHIP CONFIRMED THAT BRAKE BOOSTER AND PUMP ASSEMBLY NEED TO BE REPLACED, BUT WOULD NOT REPLACE THEM UNDER CUSTOMER SUPPORT PROGRAM 20TE07 BECAUSE THEY COULD NOT PULL THE SPECIFIED DIAGNOSTIC CODE. DEALER ACKNOWLEDGED THAT THE BATTERY DYING TWO WEEKS PRIOR COULD HAVE ERASED THE NECESSARY CODES, BUT STILL REFUSED TO FIX THE CAR. AFTER CALLING THE CORPORATE CUSTOMER SERVICE LINE AND SPEAKING TO SOMEONE FOR 30 MINUTES, THEY STATED THAT TOYOTA COULD FIX THE PROBLEM, BUT MADE A BUSINESS DECISION NOT TO.

Mileage: 102,000

MY BRAKES FAILED ON A TWO-LANE DIVIDED STREET IN LUTZ. WE WERE DRIVING STRAIGHT, AND WHEN MY HUSBAND PUT HIS FOOT ON THE BRAKE, THEY FAILED. WE DROVE TO THE NEAREST TOYOTA GARAGE AND THE AGENT SAID THAT IT WAS A MASTER CYLINDER PROBLEM BUT THE PRIUS WOULD BE COVERED UNDER A RECALL - PRIUS' LESS THAN 10 YEARS OLD AND LESS THAN 150,000 MILES ON THE CLOCK WERE COVERED. MY CAR FIT BOTH CRITERIA. ON RETURNING TO COLLECT THE CAR, NONE OF THE V CLASS PRIUS' WERE INCLUDED. THE PART NUMBER WAS C1391. WE HAD TO PAY $3886.09. OUR MANUFACTURER NUMBER WAS NOT COVERED. IT WAS ONE NUMBER DIFFERENT. I SPOKE TO THE MOST SENIOR EXECUTIVE I COULD CONTACT AT TOYOTA. (DANNY CASTRO). DANNY HAD NO ANSWERS THAT I FOUND SATISFACTORY. HIS BASIC REPLY WAS: 'YOUR MANUFACTURERS NUMBER IS NOT INCLUDED.' THESE ARE MY CONCERNS AND REASONS: 1. THERE IS A KNOWN FAULT WITH THE MASTER CYLINDER WITH ALL PRIUS CARS, BUT THE COMPANY SAYS THAT IT IS ONLY RESPONSIBLE FOR CERTAIN MANUFACTURER PART NUMBERS, WHICH DOESN'T INCLUDE THE V'S. I THINK IT'S A DESIGN FAULT AND BY GIVING THE PART A DIFFERENT NUMBER TO AVOID THE RECALL ON V'S, SEEMS UNDERHANDED. 2. THERE IS NOTHING I HAVE DONE TO INSTIGATE OR AGGRAVATE THIS PROBLEM. 3. MY CAR HAS BEEN PERFECTLY SERVICED AND I HAVE NOT MISSED ANY MILEAGE DATES. 4. WE WERE LUCKY. WITH THE BRAKES FAILING ABRUPTLY AND WITHOUT WARNING, WE WERE AT RISK AND I BELIEVE THAT MY COMPLAINT MAY SAVE OTHERS THAT AREN'T SO FORTUNATE AS US. ALL PRIUS CARS SHOULD BE COVERED UNDER THE RECALL PROGRAM.THE INTERNET DOCUMENTS MASTER CYLINDER FAILURES ON ALL PRIUS MODELS, THE TOP ONE BEING A LEAK; MY PROBLEM. 1.5 MILLION CARS ARE BEING RECALLED - WHY NOT MINE!!!!

Mileage: 137,500

THIS IS SOMETHING THAT'S HAPPENING OCCASIONALLY, I'M DRIVING AND ALL OF THE SUDDEN, THE TRACTION CONTROL, ABS AND BRAKE LIGHTS, TURN ON AND THE BRAKE PEDAL FEELS SLUGGISH AND STARTS TO APPLY AT A DANGEROUS LOW LEVEL, THE PEDAL ALMOST HITS THE FLOOR, THEN A DAY MAY PASS, THEN IT STARTS NORMAL AGAIN, FOR A COUPLE OF HOURS, THEN, THE LIGHTS COME ON AGAIN, AND THE PEDAL STARTS WITH THE PROBLEM AGAIN, IT'S GETTING VERY DANGEROUS FOR ME TO DRIVE THE CAR. THAT HAPPENED WITH MY YOUNGEST SON AND MY GRANDSON, THIS STARTED AT APRIL, AND IT STILL DOING IT 'TILL THIS DAY, PLEASE HELP.

Mileage: 79,000

WHILE DRIVING THE VEHICLE A SEQUENCE OF 4 LIGHTS APPEARS ON THE DASH- 1. BRAKE LIGHT 2. MASTER WARNING LIGHT 3. SLIP INDICATOR LIGHT AND 4. ABS (ANTI-LOCK BRAKE SYSTEM INDICATOR LIGHT). WHEN THIS HAPPENS THE VEHICLE'S POWER BRAKING SYSTEM GOES INTO WHAT SEEMS TO BE A MANUAL MODE MAKING THE PEDAL HARD TO PRESS AND BRAKES TO MALFUNCTION, IT IS SO DANGEROUS. I TOOK THE VEHICLE TO MY LOCAL TOYOTA DEALER AND THEY CONFIRMED FAULT CODE C1391 (ABNORMAL LEAK IN THE ACCUMULATOR) AND THE "BRAKE CYLINDER ASSY. ABS PUMP, PART # 47050-47110 IS DEFECTIVE. THE ESTIMATE GIVEN BY THE DEALER FOR MY REPAIR WAS $3040.00. AFTER DOING MY RESEARCH ON THE CONDITION, IT WAS DISCOVERED THAT TOYOTA HAS ISSUED A WARRANTY ENHANCEMENT LETTER CODED "ZJB" FOR SIMILAR PRIUS VEHICLES OF THE SAME YEAR SPAN AS MY VEHICLE. AFTER CONTACTING TOYOTA, THEY STATED THE ENHANCEMENT IS VIN-SPECIFIC AND THE PRIUS V MODEL DOES NOT FALL WITHIN THE "ZJB" ENHANCEMENT. THE ENHANCEMENT CURRENTLY APPLIES TO 2012-2015 PRIUS AND PRIUS PHV VEHICLES, BUT NOT THE PRIUS V. THE PROGRAM OFFERS COMPLETE REPAIR, AT ZERO COST TO THE CUSTOMER. IT IS MY POSITION THAT THE PRIUS V SHOULD BE INCLUDED IN THIS REWORK AS IT AFFECTS THE SAME COMPONENTS, SAME FAULT CODES, AND SAME SYMPTOMS AFFECTED ON THE COVERED MODELS. TOYOTA IS WELL AWARE OF THE ISSUE WITH THESE ABS BRAKE PUMPS GOING BACK TO THEIR 2010 CARS. IT IS ALSO MY POSITION THAT SINCE THERE ARE LESS PRIUS V MODELS ON THE ROAD, THERE JUST HASN'T BEEN ENOUGH COMPLAINTS TO MAKE IT RELEVANT. I CURRENTLY HAVE AN OPEN FILE WITH TOYOTA, THE FILE NUMBER IS 2005133097. AT THIS TIME THEY HAVE AGREED TO MAKE SOME ADJUSTMENTS ON THE REPAIR COSTS, HOWEVER, TOYOTA SHOULD BE REQUIRED TO ADD THE PRIUS V MODEL TO THE "ZJB" WARRANTY ENHANCEMENT REWORK LETTER. THERE ARE MANY OTHER PRIUS V MODEL OWNERS THAT THIS ISSUE IS AFFECTING AND NOT BEING TREATED FAIRLY BY TOYOTA. PLEASE DO WHAT YOU CAN TO HELP? *DT*JB

Mileage: 129,000

2013 PRIUS, MILEAGE 100,590 CAR IN MOTION DRIVING ON CITY STREETS. WHILE BREAKING ON UNEVEN ROADS/POTHOLES, THE CAR SKIDS AND FRONT WHEELS LOCK UP AND TRACTION CONTROL/BREAK ASSIST LIGHT APPEARS ON THE DASHBOARD. WHEN THIS OCCURS THE CAR IS DANGEROUSLY SLOW TO BREAK AND TAKES FAR TOO LONG TO STOP. THIS HAPPENS ALMOST DAILY ON MY COMMUTE TO WORK IN BOTH DRY AND WET CONDITIONS. THIS SEEMS TO BE AN ISSUE WITH THE BREAKING/STABILITY SYSTEM.

Mileage: 35

OWN A 2013 PRIUS V. NOTICED ABOUT 5 TIMES OVER PAST 2 YEARS-WHEN CAR STARTS AFTER SITTING OVERNIGHT (12 HOURS) AND PUT INTO GEAR, CAR WILL ROLL BACK WHILE FOOT IS DEPRESSED ON BRAKE. AFTER A FEW FEET OF ROLLING AND PUMPING BRAKES, CAR WILL STOP.NO INJURIES OR DAMAGE SUSTAINED AS CAR WAS IN FLAT CARPORT. OVER PAST 6 MONTHS, BRAKING WHILE AT LOW SPEEDS (LESS THAN 5 MPH), PRODUCED A RHYTHMIC JERKING TYPE OF STOP. DEALERSHIP DIAGNOSED PROBLEM AS NEEDING REPLACEMENT OF BRAKE BOOSTER PUMP AND MASTER BOOSTER ASSEMBLY. DROVE CAR WITHOUT REPAIR FOR 1.5 MORE MONTHS WHEN ABS WARNING LIGHTS CAME ON WHILE ON THE FREEWAY. STOPPING DISTANCE GREATLY INCREASED AND NEED TO PRESS THE BRAKE DOWN HARD WAS A SIGNIFICANT DIFFERENCE. WROTE TO TOYOTA HEADQUARTERS AS WELL AS LOCAL SERVCO WHICH IS THE MAIN TOYOTA/LEXUS/SUBARU DEALER IN HAWAII. THEY DECLINED TO MY REQUEST TO REPAIR THE DEFECT AT NO CHARGE STATING CAR IS NOT COVERED UNDER THE ZJB CUSTOMER SUPPORT PROGRAM THAT TOYOTA ALREADY HAS IN PLACE FOR 2010-2015 PRIUS AND PRIUS PLUG IN (BUT NOT THE PRIUS V). DEALER STATES THE ZJB PROGRAM IS A "COURTESY" FOR THOSE COVERED VEHICLES. THIS IS A DEFECTIVE PART THAT TOYOTA AND SERVCO KNOWINGLY SOLD TO THE CONSUMER-IT IS A CONSUMER SAFETY ISSUE.

Mileage: 65,000

DURING AN INSPECTION, IT WAS DISCOVERED THAT THE BRAKE ACCUMULATOR AND BOOSTER DEVELOPED AN INTERNAL LEAK. FLUID WAS ACCUMULATING ON TOP OF ENGINE COMPONENTS AND INSIDE THE CABIN ON THE BRAKE PEDAL. THE REPAIR COST NEARLY $3,000.00 AND CAN ONLY BE PERFORMED AT A TOYOTA DEALER DUE TO A SPECIAL TOOL.

Mileage: 93,119

PARTIAL BRAKE FAILURE CAUSED BY FAULTY BRAKE BOOSTER AND ACTUATOR. VEHICLE WAS IN MOTIONN ON ROADWAY WHEN LOSS OF BRAKING SUDDENLY HAPPENED.

Mileage: 100,000

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO BRAKE, THE VEHICLE DID NOT STOP AND THE TIRE PRESSURE MONITORING SYSTEM, ANTI-LOCK, BRAKE, AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO JOHN ELWAY'S CROWN TOYOTA (1201 KETTERING DR, ONTARIO, CA 91761) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER/BRAKE BOOSTER PUMP AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE VEHICLE HAD A SOFTWARE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,853. THE CONSUMER STATED THE VEHICLE OVER HEATED. THE HYBRID BATTERY PACK NEEDED TO BE REPLACED AND THE WAS ALSO AN ISSUE CONCERNING THE ELECTRIC PUMP ASSEMBLY. A RECALL REPAIR WAS COMPLETED ON THE VEHICLE THAT CAUSED ISSUES WITH THE MASTER CYLINDER AND BRAKE BOOSTER PUMP ASSEMBLY. THE CONSUMER HAS SINCE NOT DRIVEN THE VEHICLE. *JS

Mileage: 106,853

THIS HAS HAPPENED FIVE TIMES NOW, THUS FAR ONLY ON A LEVEL SURFACE. STARTING WITH THE CAR OFF AND PARKED WITH THE PARKING BRAKE ON. I DEPRESS AND HOLD THE BRAKE PEDAL WITH MY RIGHT FOOT. START THE CAR BY PRESSING POWER. WHILE CONTINUING TO HOLD THE BRAKE PEDAL I DEPRESS AND RELEASE THE PARKING BRAKE TO DISENGAGE IT. THEN, STILL WITH MY FOOT ON THE BRAKE PEDAL, I SHIFT INTO REVERSE. INSTEAD OF REMAINING STILL THE CAR ROLLS BACKWARDS. IMMEDIATELY DEPRESSING THE BRAKE PEDAL FARTHER DOES NOT CAUSE ANY BRAKING. I HAVE INSTINCTIVELY REMOVED MY FOOT FROM THE PEDAL COMPLETELY AND THEN DEPRESSED THE PEDAL AGAIN. THE SECOND ATTEMPT HAS ALWAYS RESULTED IN BRAKING. FORTUNATELY THIS HAS OCCURRED ONLY WHEN THERE HAS BEEN NO TRAFFIC OR OBSTACLE BEHIND THE CAR BUT IT IS GREATLY CONCERNING, PARTICULARLY ON SAN FRANCISCO HILLS, TO WORRY THAT THE BRAKES WILL NOT FUNCTION WHEN SHIFTING INTO GEAR FROM PARK. FURTHER THERE SEEMS TO BE NO WARNING WHEN THE BRAKES MAY MALFUNCTION. I CAN ONLY TELL THE BRAKES AREN'T WORKING WHEN IT STARTS ROLLING BACKWARD UNDER POWER.

Mileage: 51,500

MY WIFE STARTED HER CAR THIS MORNING, PUT IT IN PARK AND THEN STEPPED OUT TO GET THE MAIL. THE VEHICLE UNEXPECTEDLY MOVED FORWARD RUNNING HER OVER AND PINNING HER LEG UNDERNEATH. SHE IS CURRENTLY AT THE HOSPITAL BEING CHECKED FOR INTERNAL INJURIES. HAS THIS BEEN REPORTED AND IF SO, WHY NOT FULLY REPORTED?

THE ABS/REGEN/HYDRAULIC BRAKING CONFLICT ON 3RD GEN PRIUS' PREVIOUSLY DOCUMENTED, IS GETTING WORSE AS MY CAR AGES. IT WAS ONLY SLIGHTLY APPARENT IN THE FIRST 2 YEARS BUT IS GETTING PROGRESSIVELY WORSE. THE BRAKES LET GO ON CONSTANT BRAKE PRESSURE WHEN THE FRONT WHEELS LOSE TRACTION: WET ROAD, BUMPS, TRAIN TRACKS, GRAVEL, UNEVEN ROAD SURFACE, SPEED BUMPS, ETC..PREVIOUS MODELS WERE SUBJECT TO A RECALL. BRAKE PROBLEM DOCUMENTED HERE: HTTP://TOYOTA-ALABAMA.COM/ALABAMA-ENGINEER-TACKLES-PRIUS-BRAKE-ISSUES-AND-DISCOVERS-POTHOLES/; THIS NOW OCCURS ON A DAILY BASIS, BUT I HAVE INPUTTED THE EVENT DATE AS 1/1/17.

Mileage: 30,000

TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS V. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE BRAKES ACTIVATED INDEPENDENTLY AND CAUSED THE VEHICLE TO RAPIDLY DECELERATE. IN ADDITION, THE SEAT BELT TIGHTENED WITHOUT BEING USED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000....UPDATED 04/11/16 *BF *TR

Mileage: 62,000

SECOND OF TWO ACCIDENTS. BRAKING DISTANCE APPEARS SEVERELY COMPROMISED. UNABLE TO STOP WITHIN A REASONABLE DISTANCE.

Mileage: 35,000

WHILE TRAVELING ON A LOCAL INTERSTATE, I HAD TO USE THE BRAKES BECAUSE TRAFFIC IN FRONT OF ME HAD SLOWED. WHEN PRESSING THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR AND AT THE SAME TIME TWO DIFFERENT WARNING LIGHTS ON THE DASH ILLUMINATED; THE ABS LIGHT AND THE BRAKE FAILURE LIGHT. I MANAGED TO SLOW THE VEHICLE USING THE EMERGENCY BRAKE AND ENGINE COMPRESSION. CAR WAS TOWED TO A LOCAL TOYOTA DEALERSHIP AND THEY WAS NOT ABLE TO IDENTIFY THE PROBLEM. THEY STATE THAT WHEN THEY CHECKED THE CAR THE NEXT MORNING THE CAR HAD BRAKES. HOWEVER, WHEN THE SERVICE TECH PERFORMED A TEST DRIVE LATER THAT DAY, SHE WOULD NOT RELEASE THE VEHICLE BECAUSE AGAIN THE BRAKES FAILED BUT AGAIN WHEN FURTHER TESTED, THIS PRIUS AGAIN HAD NORMAL BRAKES. THE ECU SOFTWARE WAS UPDATED AND I WAS TOLD THAT WAS THE ISSUE BUT THAT IS NOT POSSIBLE. THE CAR IS UNSAFE TO DRIVE,. THIS ISSUE NEEDS TO BE INVESTIGATED BECAUSE IF THIS PRIUS HAS THE DEFECT SO DO OTHERS.

Mileage: 26,500

WE RENTED A TOYOTA PRIUS FROM ENTERPRISE IN SHREVEPORT LA AT THE AIRPORT. WE DROVE TO KILGORE TX FOR THE SHAKESPEARE FESTIVAL. IN KILGORE, THE DRIVER WITH ONE PASSENGER ATTEMPTED TO ENTER A DIAGONAL PARKING SPACE IN FRONT OF A STRIP MALL. UPON APPROACH, GOING APPROXIMATELY FIVE MILES PER HOUR OR LESS, THE CAR'S BRAKE PEDAL WENT TO THE FLOOR, WITH NO BRAKING HAPPENING. THE CAR THEN SURGED INTO THE PARKING SPACE, UP OVER THE CURB, AND INTO THE CORNER OF A STORE, CAUSING EXTENSIVE INJURY TO PASSENGER SIDE AND PASSENGER, MINOR INJURY TO DRIVER, AND EXTENSIVE INJURY TO THE BUILDING. POLICE RECORDS STATE THAT "AT THE SCENE, I CHECKED THE BRAKES OF THE VEHICLE BOTH RUNNING AND NOT RUNNING AND FOND THERE WAS LITTLE OR NO RESISTANCE WHILE THREATENING PRESSURE TO THE BRAKE PEDAL. I OBSERVED THE BRAKE PEDAL GO ALL THE WAY TO THE FLOOR AND HEARD A METALLIC GRINDING. THIS LEAD ME TO BELIEVE THE BRAKES DID NOT FUNCTION PROPERLY AT THE TIME OF, OR IMMEDIATELY PRIOR TO THE ACCIDENT." *TR

Mileage: 1,200

WITH MY FOOT ON THE BRAKE, COMING TO A STOP AT A STOP SIGN, WE WENT OVER UNEVEN PAVEMENT AND THE CAR LURCHED FORWARD WHILE ONLY A FEW FEET FROM THE CROSSWALK. *TR BRAKING TO A STOP AT AN INTERSECTION - THE ROAD IS DRY AND FLAT. THE CAR'S TRACTION CONTROL/SLIPPERY ICON COMES ON. CAR IS PARKED IN AN UNDERGROUND PARKING LOT. START CAR AND REVERSE OUT OF PARKING SPOT WHEN THE CAR SUDDENLY STOPS AND LOSSES POWER. HAD TO START CAR AGAIN AND THE SLIPPERY ICON COMES ON AND CAR WOULDN'T GO INTO GEAR. POWER ON AND OFF A FEW TIMES BEFORE CAR WENT INTO GEAR.

Mileage: 28,583

WAS GOING DOWN HILL AT 40MPH THE LIGHT TURNED RED I TRIED TO STOP I PUMPED THE BRAKES TWICE THEN TWICE AGAIN THE LAIN TO MY LIFE WAS FULL TO MY RIGHT WAS A CURB ABOUT 13IN HEIGHT AND BY THEN WE WERE IN THE BACK END OF THE CAR IN FRONT OF US AND NO AIR BAGS I DON'T KNOW WHEN AIR BAG DEPLOY OR AT WHAT SPEED I THANK GOD FOR OTHER CARS BACK ENDS THAT WE CAN HIT AND NOT KILL ANY ONE I GUESS. *TR

Mileage: 36,198

2013 PRIUS V - BRAND NEW. BRAKES MAKE A GRINDING NOISE WHEN COLD. THREE DIFFERENT TOYOTA DEALERSHIPS TOLD ME THAT IT IS NORMAL FOR THE BRAKES TO GRIND WHEN COLD. NOTHING THEY COULD DO ABOUT IT. VEHICLE NOW HAS 15,000 MILES ON IT AND IT STILL MAKES GRINDING NOISES WHEN COLD. I HAD A 2010 PRIUS AND HAD NO PROBLEMS WITH IT. FOUND ON THE TOYOTA OWNERS WEBSITE THERE ARE SEVERAL OTHERS WITH THE SAME PROBLEM. ONE OF THEM HAD THE SEATTLE TOYOTA DEALERSHIP FIX THE PROBLEM: TOYOTA OF SEATTLE 1,379 SERVICE DETAILS REAR BRAKE NOISE WHEN COLD PRIUS V R&R BOTH CALIPERS, R. DSC 1-SD (ON-VEH) COMB: OPPOSITE SIDE THERE IS A FIX AND TOYOTA IS REFUSING TO FIX THE PROBLEM. PLEASE ISSUE A RECALL FOR THIS PROBLEM BEFORE THE GRINDING BRAKES BECOME A LOSS OF BRAKING ACTION AND ACCIDENTS OCCUR. *TR

Mileage: 200