2004 TOYOTA PRIUS Electrical System Problems

The odometer on my 2004 Prius stops at 299,999. This is a known problem in the 04-05 models that was corrected in 2006. Leaves me unable to track miles for maintenance and other uses. This also has the problem with the entire digital dash going dark which means no speedometer or gas gauge. Making the vehicle almost unable to be driven safely at this point. I have reached out to Toyota and they verify that it was an issue with this year range but because I have owned it too long they don't do anything about it

During a hot period of summer, my drive selector decided to not stay in the drive position unless I held it there. I could make the initial selection of drive and then stop on the gas, but it would not stay unless I physically held the lever down in the drive position. I never had an issue with the reverse position; only drive. I could always get the car back into Park. This is an extremely unsafe driving condition because it happens without warning and the fix is not obvious. Once the driver is aware of the fix, it forces them into an unsafe driving condition: driving with one hand on the parking selector. Once cooler weather came, the issue went away. It didn't happen on all hot days and was intermittent. I replaced the drive selector in 2022 and have only had the issue come up one other time since replacing this part.

The contact owns a 2004 Toyota Prius. The contact stated while driving approximately 30 MPH, the vehicle stalled. The vehicle lost power steering functionality but the contact was able to safely pull off of the road. The contact stated that the check engine warning light and other unknown warning lights were illuminated before the vehicle stalled. Additionally, the instrument panel went black. The contact stated that she attempted to restart the vehicle but the vehicle would not restart. The contact had the vehicle towed to her residence and later towed to an independent mechanic. The vehicle was diagnosed and it was determined that a wiring cable connector had melted onto the battery and affected the engine. Additionally, the fuel pump needed to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 83,200.

Mileage: 83,200

ALL THE INSTRUMENT CLUSTER LIGHTS CONTINUE TO GO OUT ON MY 04 PRIUS. I DON'T KNOW HOW MUCH FUEL I HAVE THIS COULD BE A SAFETY ISSUE. I DON'T KNOW HOW FAST I'M GOING THIS COULD DEFINITELY BE A SAFETY ISSUE. AND ZERO WARNING LIGHTS COME ON THIS IS DEFINITELY A SAFETY ISSUE. BY LOOKING ON THE INTERNET I CAN TELL THOUSANDS OF PRIUSES HAVE THIS EXACT SAME ISSUE WITH THE INSTRUMENT PANEL CLUSTER GOING OUT. THIS SHOULD DEFINITELY BE A RECALL.

Mileage: 160,000

HEADLIGHTS OCCASIONALLY GO OUT AT RANDOM WHILE DRIVING. BEGAN WITH DRIVER SIDE, VERY INTERMITTENT, BECAME MORE FREQUENT, NOW ALSO INCLUDES PASSENGER SIDE. BOTH HAVE GONE OUT AT THE SAME TIME WHILE DRIVING AT NIGHT TWICE. TURNING ALL LIGHTS OFF BRIEFLY AND BACK ON WILL RE-ILLUMINATE THE HEADLIGHTS. PROBLEM FIRST OCCURRED SEVERAL MONTHS AGO AND HAS GOTTEN PROGRESSIVELY MORE FREQUENT. NOW, ONCE LIGHT(S) GOES OUT DURING A DRIVE, IT WILL CONTINUE TO DO SO REPEATEDLY EVERY FEW MINUTES. VERY DANGEROUS.

Mileage: 250,000

COMBINATION METER IS BLACK 90% OF THE TIME. RESTARTING ENGINE OR DISCONNECTING BATTERY ONLY WORKS ON OCCASION. HAVE SAFETY CONCERNS.

Mileage: 130,000

I AM THE OWNER OF A 2004 PRIUS. AFTER BUYING MY CAR USED 2 YEARS AGO I NOTICED THAT ONCE IN AWHILE THE DISPLAY, INCLUDING FUEL CONSUMPTION, SPEEDOMETER, ODOMETER, AND MORE, WOULD NOT LIGHT UP AND THAT THE CAR WOULD NOT TURN OFF EASILY SEVERAL TIMES I HAVE BEEN IN SITUATIONS WHERE I HAVE LITTLE GAS AN AM UNABLE TO SEE MY GAS GAUGE OR KNOW HOW FAT IAM GOING ON THE HIGHWAY. I UNDERSTAND THAT THIS WAS ONCE COVERED BY TOYOTA UNDER THE WARRANTY EXTENSION BUT IS NOT CONSIDERED A SAFETY CONCERN. THE WARRANTY EXTENSION IS EXPIRED. IN WHAT UNIVERSE ARE A FUNCTIONING FUEL GAUGE AND SPEEDOMETER NOT CONSIDERED A SAFETY CONCERN? I AM ALSO CONCERNED THAT THIS WILL DETERIORATE FURTHER AND CAUSE AN ACCIDENT.

Mileage: 115,000

(COMBINATION METER PROBLEM) WHILE DRIVING AT NIGHT ON THE FREEWAY THE ENTIRE INSTRUMENT PANEL (DASH BOARD) STARTED BLINKING ON AND OFF. FOR OUR SAFETY, WE DECIDED TO SLOW DOWN AND EXIT THE FREEWAY AND STOP IN A SAFE AREA. WE TURNED THE IGNITION OFF, THEN STARTED THE CAR, WITH NOTHING APPEARING ON THE INSTRUMENT PANEL BESIDE THE CHECK ENGINE LIGHT. WE LOST THE SPEEDOMETER, ALL GAUGES AND ALL THE ELECTRICAL AND ELECTRONICS WHICH NORMALLY HELPS TO GUIDE OUR DRIVING.WE HAD TO TAKE THE CAR TO THE TOYOTA DEALER THE FOLLOWING MORNING WHICH TOOK SEVEN DAYS TO REPLACE THE COMBO METER. I LATER FOUND OUT THAT THIS ISSUE IS NOT KNEW AND THERE WAS A LETTER ISSUED BY TOYOTA TITLED (2004 TO CERTAIN 2009 MODEL YEAR PRIUS VEHICLES COMBINATION METER WARRANTY ENHANCEMENT NOTICE). THE LETTER STATED THAT THEY HAD PROBLEMS WITH SOME OF THESE PRIUS YEAR MODELS AND THAT IF THE OWNER DID NOT EXPERIENCE THIS CONDITION TO FILE THE LETTER IN THEIR VEHICLE'S OWNER'S WARRANTY INFORMATION BOOKLET. HERE IS MY REQUEST: THIS SHOULD NOT BE A WARRANTY ISSUE BUT SHOULD HAVE BEEN A SAFETY RECALL AS DEPENDING OF THE NUMBER OF MILES THE VEHICLE IS DRIVEN, THIS ISSUE SEEMS TO SOONER OR LATER OCCUR. I REPAIRED MY VEHICLE AND PAID FOR ALL THE REPAIRS, ALL I NEED NOW IS FOR THE NHTSA TO LOOK INTO THIS PROBLEM, INVESTIGATE IT AND HAVE TOYOTA SEND A RECALL LETTER RATHER THAN AN EXTENDED WARRANTY. THIS WAY I CAN RECEIVE A REIMBURSEMENT FOR THE REPAIRS. HERE IS A LINK TO THE LETTER AND ALL CONSUMERS COMPLAINTS: HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2004-2009-TOYOTA-PRIUS-COMBINATION-METER-WARRANTY-EXTENSION-ZTV.174/ I BELIEVE FOR THE SAFETY OF ALL PRIUS DRIVERS IN THE USA, THIS SHOULD BE CHANGED TO A RECALL SINCE MANY OF THESE MODEL AND YEAR PRIUS VEHICLES ARE STILL ON THE ROAD AND WILL REACH A CERTAIN MILEAGE TO MAKE TO COMBINATION METER FAIL.

Mileage: 5

TAKATA RECALL VEHICLE NEEDS TO HAVE BRAKE ACTUATOR. BG BRAKE FLUID SERVICE.

Mileage: 135,838

MY CAR HEAD LIGHTS ARE TURNING OFF, AT FIRST IT WAS ONE NOT TURNING ON AND THEN IT WAS THE OTHER ONE, NOW THEY TAKE TURNS. IT IS A SAFETY ISSUE WHICH ALMOST HAD MAKE ME CRASH MORE THAN 2 TIMES. TO THE POINT THAT I AM UNABLE TO USE THE CAR DURING THE NIGHT. THIS HAPPENS IF THE CAR IS PARKED OR RUNNING.

Mileage: 150

3 DAYS AFTER BUYING MY 04 PRIUS BOTH OF MY LOW BEAMS AND ONE OF MY HIGH BEAMS WENT OUT. A FEW MONTHS AFTER REPLACING THEM MY DRIVER SIDE LOW BEAM WENT OUT, THE HIGH BEAM WAS FINE. 2-3 MONTHS AFTER RE REPLACING THE DRIVER'S SIDE LOW BEAM THE PASSENGER SIDE LOW BEAM WENT OUT. I HAVE HAD TO REPLACE MY HEADLIGHTS ABOUT 5 TIMES EACH (10 TIMES TOTAL DRIVER+PASSENGER SIDE) I HAD MY GROUND WIRES CHECKED, I CONSTANTLY CHECK MY FUSES, MECHANICS SAY NOTHING IS WRONG WITH MY LIGHTING, BUT HERE I AM WITH THIS REOCCURRING ISSUE. I HAVE BEEN USING THE SAME KIND OF BULBS BECAUSE I CAN'T IMAGINE SPENDING MORE MONEY ON A BULB TO HAVE IT BLOW OUT IN A COUPLE OF MONTHS (XTRAVISION 9003 12.8V,55/60W HALOGEN). APPARENTLY MY REVERSE LIGHTS AREN'T WORKING EITHER, AND ONE OF MY LICENSE PLATES LIGHTS IS OUT (I THINK THE PLATE LIGHT IS PROBABLY NOT CONNECTED TO THE OTHER LIGHTS GOING OUT) ZI DO THINK THE REVERSE LIGHTS ARE A RELATED PROBLEM THOUGH. MY LIGHTS GO OUT BOTH IN MOTION AND STATIONARY (I COULDN'T TELL YOU IF IT HAPPENS ON TURNS OR NOT, BUT IT CAN HAPPEN ON HIGHWAYS), SOMETIMES I CAN GET THEM TO COME BACK ON BY GIVING A LITTLE SMACK, BUT USUALLY A FEW DAYS AFTER THAT THEY OFFICIALLY BURN OUT. I'VE RESEARCHED THIS PROBLEM ON PRIUS FORUMS AND APPARENTLY I AM NOT THE ONLY PRIUS OWNER EXPERIENCING THIS WITH THE SAME FREQUENCY, THERE ARE NO RECALLS FOR THIS ISSUE, YET SO MANY OF US ARE EXPERIENCING THIS, WHICH IS QUITE DETRIMENTAL TO OURS AND OTHERS SAFETY. SOMETIMES I CAN'T TELL MY LIGHTS HAVE GONE OUT TIL I GET PULLED OVER OR AM ABLE TO SEE MY HEADLIGHT REFLECTION ON ANOTHER VEHICLE, EVEN WORSE IS WHEN I'M WONDERING WHY I CAN'T SEE ANYTHING WHEN IT'S SO DARK OUT JUST TO FOUND OUT ONE OF MY HEADLIGHTS BLEW AGAIN. I STILL OWN THIS VEHICLE AND STILL TRYING TO FIGURE OUT WHY THIS IS A CONTINUOUS PROBLEM.

Mileage: 138,000

CONTACTS STATED WATER PUMP AND ALTERNATOR STOPPED WORKING TWICE ON I'-5 TOWED TO TOYOTA TACOMA WHERE THEY FLUSHED FUEL BILLED $500 CAR BROKE DOWN ON WAY HOME TOWED BACK TO TOYOTA TOLD CHARGE WOULD BE 2500 TO FIX .. FLATBED DEDICATED CAR TO BRON'S AUTO HOSES AND COOLANT SYSTEM WAS MELTED PAYED $1500 TO REPLACE IN TIRE COOLANT SYSTEM AND STILL OWE 600 TO SYNCHRONY CAR CARE CARD NOW RETURNING HOME LAST WEEK TURNING AROUND TO BACK UP THERE WAS A LOUD CRUNCH STEERING BROKE STEERING WHEEL CRUNCHES WHEN TURNED WHEELS DO NOT TURN AT ALL MOVING DOWN THE ROAD CALLED TOYOTA THEY SAID THEY FIXED BOTH ON RECALL TO FIX IT MYSELF IT WASN'T THERE PROBLEM PARTS WORE OUT KICK ROCKS THE PARTS DIDN'T WEAR OUT THEY BROKE 5 MINUTES SOONER ID HAVE BEEN HEAD ON IN TRAFFIC ON HWY 405 INSTEAD OF BACKING UP ON THE CITY STREET. UNABLE TO STEER INTO OUR DRIVEWAY I'M ALREADY STUCK MAKING PAYMENTS ON COOLANT SYSTEM REPAIRS THAT WERE RECALL*DT *TP

Mileage: 217,029

CAR WAS IN MOTION, 55 MPH ON HIGHWAY GOING STRAIGHT, HAD BEEN DRIVING ONE HOUR. SMOKE STARTED FILLING THE REAR HATCHBACK AREA, COMING FROM THE DRIVER'S SIDE OF THE CARGO-AREA FLOOR. PULLED OVER AND FLAMES CAME UP. DOUSED IT WITH WATER. UPON INSPECTION THE SKS SENSOR (REMOTE CONTROL DOOR LOCK SENSOR) HAD BURST INTO FLAMES, BURNING THE PLASTIC AND OTHER COMPONENTS AROUND IT.

Mileage: 223,000

DIGITAL DASH FAILS TO ILLUMINATE DEALER SAYS RECALL HAS EXPIRED A KNOWN PROBLEM BY TOYOTA.

MY 2004 PRIUS'S CHECK ENGINE LIGHT TURNS ON RANDOMLY WND OFTEN AND I LOSE FULL POWER OF THE CAR. THE BATTERY IS FULLY CHARGED. THE CAR STOPPED 4 TIMES TODAY - LOST ALL POWER AND THE BRAKE WOULD NOT STOP THE CAR.

Mileage: 104,000

2004 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO THE COMBINED SPEEDOMETER/ODOMETER DISPLAY. *LD THE CONSUMER STATED WHEN THE INSTRUMENT PANEL INTERMITTENTLY FAILED THE DRIVER WAS UNAWARE OF THE SPEED AND GAS MILEAGE. THE CONSUMER REQUESTED A FULL RECALL WITH NO TIME LIMIT. UPDATED 08/11/2017*JS

2004 TOYOTA PRIUS WITH HID OPTION. ONE OR BOTH HID HEADLIGHTS GO OUT WHILE PARKED OR DRIVING. TURNING THE LIGHT CONTROL ON AND OFF WILL TEMPORARILY SOLVE THE ISSUE. THE ISSUE IS RANDOM IN NATURE. FOR INSTANCE, I NOTICED ONE HEADLIGHT WENT OUT THIS MORNING AND BEFORE I COULD TURN THE SWITCH TO RESET THE OTHER HEADLIGHT WENT OUT, LEAVING ME IN THE DARK ON THE ROAD. THE VEHICLE MAY BE PARK OR IN MOTION. THERE APPEARS TO BE NO DIRECT RELATION TO ENVIRONMENTAL FACTORS. EXTREMELY DANGEROUS WHEN DRIVING ON RURAL ROADS WITH NO STREET LIGHTS. IT APPEARS TO ME TO BE A BALLAST ISSUE. THIS REPAIR REQUIRES WORKING WITH HIGH VOLTAGE COMPONENTS AND GOES BEYOND THE SCOPE OF A DIY PROJECT. THIS HAS BEEN AN ONGOING ISSUE FOR ME, BUT ONLY RECENTLY HAVE BOTH HEADLIGHTS STARTED TO FAIL AT THE SAME TIME. THANK YOU.

Mileage: 290,000

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT THE COMBINATION METER FAILED, WHICH CAUSED THE INSTRUMENT PANEL AND DASHBOARD LIGHTS TO NOT ILLUMINATE WHEN THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. ...UPDATED 02/19/16 *BF

Mileage: 170,000

THE FRONT RIGHT SIDE HEADLIGHT KEEPS GOING OUT . ALREADY REPLACED IT TWICE AND IT SEEMS THIS IS VERY COMMON WITH THE TOYOTA PRIUS. FUSE ALSO KEEPS BURNING. THIS IS A VERY DANGEROUS SITUATION AT NIGHT . DRIVING WITH ONE HEAD LIGHT IS BECOMING TO COMMON FOR THIS TYPE OF VEHICLE .

TL* THE CONTACT OWNS A 2004 TOYOTA PRUIS. THE CONTACT STATED THAT THE BRAKE WARNING LIGHT ON THE INSTRUMENT PANEL INTERMITTENTLY ILLUMINATED. THIS WAS A RECURRING FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT PANEL WOULD NOT ILLUMINATE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT POWER OFF AFTER THE ON/OFF SWITCH WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE MULTI FUNCTIONAL DISPLAY MULTI-METER AND THE POWER SWITCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE EXTENDED WARRANTY NO LONGER APPLIED TO THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

SPEEDOMETER & OTHER CONTROL INFORMATION DISPLAY WENT BLANK. PULLED OVER TO SIDE OF ROAD BUT UNABLE TO TURN OFF ENGINE. CONTACTED TOYOTA & WAS TOLD PROBLEM IS KNOWN & WARRANTY EXTEND TO 9 YEARS & UNLIMITED MILES. HOWEVER, MY VEHICLE IS OLDER THAN NINE YEARS, SO I MUST PAY ESTIMATE $1400 TO FIX & CAR WILL BE UNAVAILABLE FOR ESTIMATE 2 WEEKS. THE VEHICLE IS UNSAFE TO DRIVE, PRIOR TO THIS KNOWN PROBLEM OCCURRING CAR WAS OPERATING PERFECTLY ( AVERAGING 50 MPG PER TANK OF GAS, DOCUMENTED). THIS APPEARS TO BE A SAFETY PROBLEM THAT WAS KNOWN BY THE MANUFACTURER, HOWEVER THEY SEEMS TO BE TRYING TO HIDE THIS BY MAKING THE STATISTICAL ESTIMATE THAT BY EXTENDING THE WARRANTY THE MAJORITY OF THESE CARS WOULD BE OFF THE ROAD AND THEIR LAWYERS & LEGAL INSURANCE WOULD COST LESS THAN THE FEW HUMANS KILLS AFTER THIS ARBITRARY 9 YEAR RISK PERIOD. I COULD HAVE BEEN KILLED AS A RESULT OF THIS FAILURE! FORTUNATELY I WAS NOT, HOWEVER I AM LEFT WITH A VEHICLE THAT IS UNDRIVEABLE (WITH NO WARNING!) AND CAN ONLY BE REPAIRED BY TOYOTA AT A COST I AM NOT ABLE TO AFFORD!

Mileage: 200,600

THE DASHBOARD DISPLAY FAILED TO LIGHT UP, BUT THE CAR TURNED ON. IT DID GO INTO DRIVE, SO I DROVE MY DAUGHTER TO SCHOOL, THEN STOPPED TO CALL COGGIN TOYOTA AT THE AVENUES TO REPORT THE PROBLEM, BUT THE CAR WOULD NOT TURN OFF. THEY SAID IT WAS THE INSTRUMENT CLUSTER, A KNOWN PROBLEM WITH THE PRIUS AND FOR WHICH THERE WAS A TECHNICAL SERVICE BULLETIN AND A WARRANTY ENHANCEMENT, ALTHOUGH THAT "ENHANCEMENT" ENDED 9 YEARS AFTER THE VEHICLE WENT INTO SERVICE. I BROUGHT THE CAR IN RIGHT AWAY SINCE I COULDN'T TURN IT OFF. MY CAR IS 10 YEARS OLD. I CALLED TOYOTA TO COMPLAIN THAT I HAD NOT BEEN TOLD ABOUT THIS WHEN IT WAS STILL UNDER THE ENHANCED WARRANTY PERIOD (ALTHOUGH THEY HAVE RECORDS SAYING THEY MAILED SOMETHING) AND THAT IF I HAD KNOWN ABOUT THIS (AND APPARENTLY DOZENS OF OTHER PROBLEMS LOOMING OUT THERE FOR WHICH THERE ARE TSBS) ONE WEEK EARLIER WHEN I PAID OVER $3,000 TO HAVE THE HYBRID BATTERY ARRAY REPLACED, I MIGHT HAVE MADE A DIFFERENT CHOICE. MY BIGGEST COMPLAIN CENTERS ON BEING TOLD WHAT I BELIEVE WAS A LIE BY THE TOYOTA CUSTOMER SERVICE REP --[XXX] -- WHEN I PRESSED FOR WHY, IF THE MANUFACTURER KNOWS THE PART HAS A HIGH FAILURE RATE THAT IT'S WILLING TO TAKE RESPONSIBILITY FOR, DOES THAT ENHANCED WARRANTY PERIOD END? SHE TOLD ME THE GOVERNMENT OF CALIFORNIA AND OTHER STATES LIMITS THAT PERIOD TO 9 YEARS. SHE COULD NOT PROVIDE DOCUMENTATION OF THAT GOVERNMENT REGULATION, AND IT DOESN'T SOUND RIGHT THAT REGULATIONS IN CALIFORNIA (OR OTHER STATES) WOULD LIMIT THE TIME IT WOULD ALLOW A COMPANY TO OFFER REPAIRS TO ITS PRODUCT WITH AN ENHANCED WARRANTY. HAS THIS HAPPENED TO ANYONE ELSE AND WHAT CAN BE DONE ABOUT IT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 156,654

I HAVE BEEN HAVING A PROBLEM WITH MY PRIUS COMBINATION DISPLAY (DIGITAL DISPLAY THAT SHOWS THE SPEED, MILEAGE, FUEL LEVEL, CURRENT GEAR SELECTION, ETC.). SOMETIMES WHEN I TURN ON MY CAR, THE COMBINATION DISPLAY IS BLANK AND WILL NOT TURN ON. THE REST OF THE CAR TURNS ON, BUT THAT DISPLAY REMAINS BLANK. I CAN DRIVE THE CAR, BUT I CAN'T SEE MY SPEED, MILEAGE, OR WHAT GEAR THE CAR IS IN. THIS USUALLY HAPPENS WHEN IT IS COLD OUTSIDE (BELOW 50 DEGREES OR SO). WHEN THE PROBLEM FIRST CAME UP IN 2012, I WOULD TURN OFF THE CAR AND TURN IT BACK ON AND THE DISPLAY WOULD THEN WORK FINE. IT WAS VERY HARD TO REPEAT THE PROBLEM AND IT WAS QUITE INTERMITTENT. THIS WINTER (2014-2015) THE PROBLEM HAS COME BACK, BUT NOW THE DISPLAY WILL OFTEN NOT TURN BACK ON EVEN IF I POWER CYCLE THE CAR. THERE IS ANOTHER NEW RELATED PROBLEM. WHENEVER THE CAR SHOWS THIS DISPLAY PROBLEM, I THEN CANNOT TURN OFF THE CAR. I PRESS THE POWER BUTTON AND NOTHING HAPPENS. I EVEN TRIED TO HOLD IT DOWN FOR 3-10 SECONDS. THE CAR WILL NOT SHUT OFF. I HAVE TO USUALLY DISCONNECT THE BATTERY TO GET IT TO POWER DOWN. THIS PROBLEM HAS ME CONCERNED. NOT BEING ABLE TO SEE MY SPEED IS MY BIGGEST CONCERN. ALSO SINCE THE GEAR SHIFT LEVER ALWAYS RETURNS TO A RESET SPOT (IT DOESN'T STAY IN THE GEAR POSITION AFTER YOU SELECT YOUR GEAR) IT'S IMPOSSIBLE TO SEE WHAT GEAR THE VEHICLE IS IN. ALSO VERY CONCERNING. I TOOK IT TO THE DEALER AND THEY CONFIRMED THE PROBLEM/DEFECT. IT APPEARS THAT MANY OTHER OWNERS HAVE THIS SAME PROBLEM. I BELIEVE THERE IS A DEFECT IN THE MANUFACTURING OF THE DISPLAY/CIRCUIT BOARD. TOYOTA DID INITIALLY OFFER TO FIX THE PROBLEM, BUT BY THE TIME I COULD ACTUALLY REPEAT THE PROBLEM TO SHOW TO THE DEALER, THE OFFER HAD EXPIRED FOR ME TO GET IT REPAIRED. IT'S A SERIOUS ISSUE THAT I WANTED TO REPORT TO THE NHTSA. THANK YOU. *TR

Mileage: 105,000

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. AFTER STARTING THE VEHICLE, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE GAUGES WERE DIFFICULT TO READ. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT MENTIONED THAT WHEN THE FAILURE OCCURRED, THE KEY FAILED TO BE REMOVED FROM THE IGNITION AND THE VEHICLE FAILED TO TURN OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMBINATION METER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 280,000.

Mileage: 280,000

THE RIGHT HEADLIGHT KEEPS GOING OUT AND AFTER WE TURN THE SWITCH BACK AND FORTH IT GOES BACK ON. THIS PAST WEEKEND IN A DRIVING RAIN STORM AT NIGHT, THE LIGHTS WENT COMPLETELY OUT ON A WINDY MOUNTAIN ROAD. I FLICKED THEM ON AND OFF SEVERAL TIMES AND THEY WOULD GO ON AND THEN GO OUT SHORTLY AFTERWARDS. NEITHER DIM OR BRIGHT WOULD WORK. I ENDED UP HAVING TO PULL THE BRIGHT SIGNAL ON THE COLUMN BACK MANUALLY AND HOLD IT WHILE DRIVING THE LAST 45 MINUTES TO HOME. IT WAS VERY DANGEROUS FOR ABOUT 20 MILES IN THE RAIN AT NIGHT THE LIGHTS GOING IN AND OUT ON CURVES OR AGAINST ON COMING TRAFFIC, A HEAD-ON COULD HAVE OCCURRED EASILY. *TR

Mileage: 155,000

I PURCHASED THIS VEHICLE IN DECEMBER 2012. EVER SINCE I HAVE HAD THIS PRIUS, I HAVE HAD ISSUES WITH THE FRONT DRIVERS SIDE HEADLIGHT TURNING OFF RANDOMLY. WHENEVER I TURN THE CAR ON, BOTH HEADLIGHTS ARE ALWAYS ON, BUT WHILE DRIVING, THE DRIVERS SIDE HEADLIGHT TURNS OFF. I TOOK IT TO CARFIX IN GARNER, NC AND THEY THOUGHT THAT IT COULD BE THE HEADLIGHT, SO THEY RECOMMENDED CHANGING IT. I ENDED UP HAVING IT CHANGED BY A FAMILY FRIEND BECAUSE IT WAS CHEAPER TO DO IT THAT WAY. THE HEADLIGHT WAS STILL GIVING ME PROBLEMS AFTER BEING CHANGED, SO I TOOK IT TO THE LEITH TOYOTA DEALERSHIP IN RALEIGH, NC AND THEY SAID THAT THE HEADLIGHT THAT I PURCHASED FROM AUTOZONE WAS NOT THE CORRECT TYPE OF HEADLIGHT, SO THEY CHANGED IT AGAIN. EVEN AFTER THEY CHANGED IT, THE HEADLIGHT WAS STILL GOING ON AND OFF RANDOMLY. I TOOK IT BACK TO THE TOYOTA DEALERSHIP TODAY AND THEY SAID THAT IT SOUNDS LIKE SOME KIND OF WIRING ISSUE. I HAVE DONE SOME RESEARCH ON THE ISSUE AND HAVE SEEN RECALLS FOR 2005-2009 PRIUS' FOR THE SAME ISSUES, BUT SINCE MINE IS A 2004 IT DOES NOT FALL INTO THE RECALL CATEGORY. I BELIEVE THAT IT SHOULD BASED ON MY ISSUE COMPARED TO THAT AS WELL AS THE NUMBER OF OTHER COMPLAINTS ON THE INTERNET AND BLOGS THAT I HAVE FOUND. *TR

Mileage: 121,000

PASSENGER HEADLAMP GOES OUT WHILE CAR IS BEING DRIVEN. DRIVER SIDE HEADLAMP REMAINS ON (ILLUMINATED). TURNING HEADLAMP SWITCH OFF AND ON CAUSES PASSENGER AND DRIVER SIDE HEADLAMP TO ILLUMINATE. ON RE-ILLUMINATION, PASSENGER SIDE HEADLAMP SOMETIMES APPEARS NORMAL AND AT OTHER TIMES APPEARS TO BE DIMMER, MORE YELLOWISH. DEALER QUOTED REPLACEMENT HID BULB AND LABOR TO REPLACE WILL COST $225.00 TOTAL. *TR

Mileage: 150,900

ODOMETER STOPS WORKING AT 299,999 MILES. TOYOTA SAYS THERE IS NO FIX. *TR

Mileage: 299,999

SAME INTERMITTENT HEADLIGHT PROBLEM POSTED HERE HUNDREDS OF TIMES. WHY IS TOYOTA ONLY FIXING 2006+ MODEL YEARS? THE SAME PROBLEM PLAGUES ALL MODEL YEARS. *TR

Mileage: 118,000

MY 2004 TOYOTA PRIUS'S HID LIGHTS ARE GOING OFF INTERMITTENTLY AND COMING BACK ON WHEN I TURNED THEM OFF AND BACK ON AGAIN. THE DRIVER'S SIDE IS GOING OFF AGAIN AND WILL COME BACK ON AGAIN WHEN I TURN IT OFF AND THEN BACK ON. ALSO, MY HEADLIGHT LEVELING SYSTEM WARNING LIGHT IS COMING ON. WHEN I DRIVE ON THE HIGHWAY LIGHT GOES OFF, I FEEL VERY UNSAFE. I HAVE TO TURN THEM OFF AND BACK ON IN SECONDS TO AVOID A POSSIBLE ACCIDENT. DEALER CAN'T FIND THE ISSUE. THEY RECOMMEND TO CHANGE THE BULBS BUT IT DOESN'T SOLVE PROBLEM. *TT

BOTH HEADLAMPS GO OFF AND ON SPORADICALLY, AS FOLLOWS: APPROXIMATELY THIRTY (30) DAYS AFTER BUYING THIS USED CAR, THE LEFT HID HEADLAMP APPEARED BURNT OUT. BOTH LEFT AND RIGHT HEADLAMPS WERE REPLACED ON OR ABOUT JANUARY 8, 2013, AS RECOMMENDED FOR THIS TYPE OF LIGHT. ON INSTALLATION, EITHER LIGHT WOULD FLASH ON BUT THEN GO OUT AGAIN, BUT TURNING THE HEADLAMP SWITCH OFF THEN ON AGAN SEEMED TO RECTIFY THE PROBLEM. BOTH HEADLAMPS THEN REMAINED ON FOR APPROXIMATELY TWO WEEKS, AT WHICH POINT THE LEFT HEADLAMP WAS SPORADICALLY OUT FOR APPROXIMATELY TWO WEEKS, WHEN IT WOULD GO ON ONLY IF THE HEADLAMP SWITCH WERE TURNED OFF THEM BACK ON AGAIN. BOTH HEADLAMPS THEN WORKED FOR APPROXIMATELY SIX WEEKS, AT WHICH POINT THE LEFT HEADLAMP WENT OUT FOR APPROXIMATELY FOUR WEEKS, BUT THEN CAME ON AFTER APPROXIMATELY ONE MONTH WHEN THE POLICE FOUND THE RIGHT LIGHT TO BE OUT. THEY SAID IT NEEDED TO BE FIXED; THAT IT IS A SAFETY HAZARD, AT WHICH I EXPLAINED THE HISTORY OF TOYOTA PRIUS HEADLAMP ISSUES AND THAT I WOULD PURSUE AN APPROPRIATE REMEDY FOR THIS MANUFACTURING DEFECT. THE RIGHT HEADLAMP REMAINS OUT TO THIS DATE, BUT DID COME ON FOR APPROXIMATELY ONE WEEK IN THE INTERIM. TURNING THE HEADLAMP SWITCH OFF THEN ON AGAIN HAS NOT HELPED SINCE THE DAY OF INSTALLATION. *TR

Mileage: 235,000

DASH BOARD CONTROLS AND LIGHT WENT OFF. I HAVE INFORMED TOYOTA AND THE DEALERS OF THIS ISSUE SEVERAL TIMES THAT THE DASH BOARD LIGHTS GO OFF AND THEN THE CAR DOESN'T SHUT DOWN FOR A LONG TIME. I FINALLY DIAGNOSED THE ISSUE MYSELF (BAD COMBINATION METER) AND INFORMED THE DEALER. THEY INFORMED ME THAT ALTHOUGH TOYOTA HAD AN EXTENDED WARRANTY ON THE METER THAT MY CAR WAS OUT OF WARRANTY. EVENTHOUGH I HAD COMPLAINED ABOUT THIS ISSUE BEFORE, IT WAS NOT DOCUMENTED PROPERLY AND THEREFORE NOT THE DEALER OR TOYOTA ITSELF WOULD FIX THE ISSUE. THIS IS AN EXTREMELY DANGEROUS ISSUE. AS THE CAR DRIVES WITHOUT ANY OF THE DASH BOARD LIGHTS ON. YOU HAVE NO WAY TO KNOW HOW MUCH GAS YOU HAVE OR HOW FAST YOU ARE DRIVING. AND IF YOU FIND YOURSELF OUTSIDE THE WARRANTY PERIOD THEY ARE UNWILLING TO FIX THE ISSUE. HELP !!!! I CAN DIE DRIVING THIS CAR !!!! I AM IN THE PROCESS OF SELLING IT BUT I HAVE TO DRIVE IT TO AND FROM WORK. THIS NEEDS TO BE A FORCED RECALL !!!! CALL ME I HAVE DETAILS OF MY CONVERSATIONS WITH TOYOTA ! THIS SHOULD BE IN THE NEWS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 143,056

MY 2004 PRIUS HAS A TOUCH SCREEN DISPLAY THAT CONTROLS MANY FUNCTIONS INCLUDING CLIMATE CONTROLS. ON A RECENT MORNING I STARTED MY VEHICLE AND GOT AN ERROR MESSAGE SAYING "NO EXTERNAL CONNECTION TO AIR CONDITIONER" AT THE SAME TIME I COULD NOT ACCESS HEATER, DEFROST, NAVIGATION, HYBRID MONITOR OR HANDS FREE PHONE. FORTUNATELY, I HAD A RAG IN THE CAR AND COULD KEEP MY WINDOW CLEAN. AFTER 20 MINUTES OF DRIVING, THE RADIO CUT OUT AND THEN ALL CONTROLS CAME BACK. ANOTHER 10 MINUTES OF DRIVING AND THE CONTROLS CUT BACK OFF. THIS PROBLEM NOW OCCURS EACH TIME I DRIVE THE VEHICLE. WHEN I RESEARCHED THIS ISSUE ON THE INTERNET, I DISCOVERED THIS IS A WIDESPREAD PROBLEM WITH THE DISPLAYS ON THE 04 AND 05 PRIUS. TOYOTA ISSUED (TSB) EL002-05 DEALING WITH THIS ISSUE BUT OFFERED NO RECALL. THE PROBLEM LIES IN THE CIRCUIT BOARDS THAT WERE SUPPLIED TO TOYOTA MOTORS. I LIVE IN MAINE AND NOT HAVING ACCESS TO MY WINDOW DEFROSTER IS A HUGE SAFETY CONCERN. I HAVE TO KEEP A RAG IN THE CAR TO KEEP MY WINDOW CLEAN. TOYOTA CUSTOMER SERVICE REFUSES TO FIX THIS BECAUSE I AM BEYOND THE 3 YR / 36000 MILE WARRANTY. THIS IS A MANUFACTURING DEFECT THAT CAUSES LOSS OF VISIBILITY WHILE DRIVING. ABSOLUTELY SHOULD BE A RECALL CAMPAIGN FOR VEHICLES MANUFACTURED WITH THIS DEFECT. *TR

Mileage: 118,000

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT THE MULTI-DISPLAY MODULE FOR THE HEATER AND DEFROSTER UNITS FAILED, CAUSING THE WINDSHIELD DEFOGGER TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE MULTI-DISPLAY MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000. UPDATED 1/30/13 *CN THE DEALER DIAGNOSED THE PROBLEM AS A MODULE MALFUNCTION WHICH WAS AN INTERNAL SHORT CIRCUIT AND GAVE THE CONSUMER AN ESTIMATE OF $700 TO REPLACE THE MODULE WITH A RECONDITIONED ONE. UPDATED 01/31/13 UPDATED 2/13/13 *CN UPDATED 02/14/13

Mileage: 28,000

WATER INTRUSION CAUSED CORROSION OF THE MAIN ENGINE WIRING HARNESS WHICH CAUSED A FAULT IN THE AUXILIARY 12V BATTERY AND HAS MADE THE VEHICLE UNDRIVEABLE. TOYOTA CANNOT DETERMINE THE SOURCE OR CAUSE OF THE WATER INTRUSION EVEN THOUGH I HAVE BROUGHT IN THE VEHICLE FOR ROUTINE MAINTENANCE SINCE I PURCHASED IT AND I HAVE COMPLAINED ABOUT A PROBLEM WHICH IS RELATED TO THE AUXILIARY 12V BATTERY SEVERAL TIMES IN THE PAST. THIS SEEMS TO BE A FLAW IN THE 2004 PRIUS DESIGN. *TR

Mileage: 140,422

2004 TOYOTA PRIUS WITH HID HEADLIGHTS IS USED AS A TAXI CAB. ON SEPTEMBER 25TH, 2012 THE DRIVERS SIDE HEADLIGHT WOULD BEGIN TO FLICKER AND TURN OFF AFTER AROUND FIVE MINUTES OF OPERATION. THE HID BULB REPLACEMENT DID NOT RESOLVE THE MATTER. HEADLIGHTS MUST BE TURNED OFF AND THEN ON AGAIN IN ORDER TO RESUME THEIR OPERATION. *TR

Mileage: 249,000

. 10/09/2012 I WENT TO START MY 2004 PRIUS I HIT THE POWER BUTTON AND THE DASHBOARD LIGHTS HAD NOT WORK. YOU DID NOT KNOW THE STATUS OF THE CAR. ACTUATED THE POWER SWITCH AND THE BRAKE PEDDLE NUMEROUS TIMES TO NO AVAIL. I TRIED TO SELECT THE GEAR AND THE CAR WOULD MOVE. BUT DASH BOARD DISPLAY DID NOT LIGHT. THE LIGHTS AND TURN SIGNALS WORK FINE. I DROVE 15 MILES HOME WITH ON DISPLAY. I SELECTED THE PARK BUTTON AND THE CAR PARKED I WENT TO TURN OFF THE POWER BUTTON AND THE CAR WOULD NOT TURN OFF THE WAS IN THE BATTERY MODE. I TRIED TO SHUT IT OFF BY DISCONNECTING THE 12 VOLT BATTERY TO NO AVAIL. I FOUND A FUSE THAT IF I PULLED IT OUT THE CAR WOULD SHUT OFF. I TRIED THE POWER NUMEROUS TIMES AND THE CAR TURN ON AND WITH THE DASHBOARD DISPLAY WORKING. ON THE MORNING OF 10/10/2012 I TRIED GO TO WORK AND WHEN THE POWER AND THE BRAKE ARE PUSHED THE DASH BOARD LIGHTS WOULD NOT LIGHT. THE CAR WOULD MOVE IF SELECTED TO DRIVE NOW THE ENGINE WAS RUNNING BECAUSE THE CAR WAS COLD. I PLACED THE CAR IN PARK AND SELECTED THE POWER BUTTON TO OFF NOW THE ENGINE WILL SHUT OFF. AGAIN I TRIED THE POWER AND THE BRAKE NUMEROUS TIMES TO NO AVAIL. I TRIED THE FUSE TRICK AGAIN IT WORKED THE ENGINE STOPPED. REPLACED THE FUSE AND TRIED THE POWER BUTTON IT WORK AND THE DASH DISPLAY WERE LIGHTED WITH NUMEROUS LIGHTS BECAUSE I SHUT THE DOWN IN UNAPPROVED MODE. TURNED THE POWER SWITCH ON & OFF. NUMEROUS TIMES ALL LIGHT WERE NORMAL EXCEPT THE CHECK ENGINE WAS ON I DROVE TO THE TOYOTA DEALER. I WAS TOLD THAT IS A NORMAL ISSUE THE DASHBOARD DISPLAYS GO BAD. I UNDERSTAND THE DASHBOARD DISPLAY CAN GO BAD. MY ISSUE IS THE SAFETY PROBLEM THAT WHEN THE DISPLAY FAILS THE POWER BUTTON DOES NOT SHUT CAR OFF IN THE BATTERY MODE OR THE ENGINE MODE. THAT'S A BIG ISSUE . *TR

Mileage: 141,000

UPON STARTING THE CAR ONE MORNING I NOTICED THE SPEEDOMETER, FUEL AND GEAR INDICATOR DIGITAL READOUTS WERE NOT WORKING. I RESEARCHED THE PROBLEM ON THE INTERNET AND NARROWED THE PROBLEM TO A FAULTY COMBINATION METER (BAD SOLDER). THIS PROBLEM HAS BEEN OCCURRING WITH NUMEROUS OTHER PRIUS OWNERS ACCORDING TO FORUMS AND SUCH. I PURCHASED THE CAR AT A FORD DEALERSHIP AND ALSO PURCHASED THEIR FORD ESP BASE CARE PLAN. CLEARLY THE PLAN STATED THE SPEEDOMETER/ODOMETER, ELECTRICAL OR MECHANICAL PROBLEMS WERE COVERED. HOWEVER THE AGENT AT THE EXTENDED WARRANTY OFFICE DENIED THE CLAIM. SO MY CAR SITS AT A TOYOTA DEALERSHIP WITH THE DASH APART AND THE APPRAISED VALUE OF THE CAR LESS $2000.00 ACCORDING TO THE SALES DEPT. BECAUSE THE MILEAGE IS UNKNOWN. TOYOTA HAS YET TO DECLARE A RECALL FOR THE PROBLEM WHICH COULD RESULT IN DEATH IN SOME CASES IF NOT PROPERLY ADDRESSED. I HAVE TWO CHILDREN AND VALUE THEIR LIVES. I HOPE AND PRAY THAT TOYOTA COMES AROUND. *TR

Mileage: 59,600

THE HEADLIGHTS GO OUT RANDOMLY WHILE DRIVING AT NIGHT. YOU HAVE TO TURN THEM OFF AND THEN TURN THEM BACK ON FOR THEM TO WORK AND THEY ONLY LAST A MINUTE AFTER THAT. HUGE SAFETY ISSUE!! *TR

Mileage: 160,000

I NEED YOUR HELP! THERE IS A MANUFACTURING DEFECT WELL DOCUMENTED AS A COMMON PROBLEM WITH 2004 TOYOTA PRIUS MULTI-FUNCTIONAL DISPLAY (MFD). THE PROBLEM IS THAT THE 60 PIN CONNECTOR ON THE PRINTED CIRCUIT BOARD OF THE MFD SOMETIMES DEVELOPS A PLAY IN THE CONNECTION AND HENCE THE SPORADIC DISPLAY. I WROTE TO TOYOTA CUSTOMER SERVICE. TOYOTA INSTRUCTED ME TO TAKE MY CAR TO THE DEALER AND SPEAK TO TOYOTA. TOLD ME THAT HE DID TALK TO THE TOYOTA REP AND EXPLAINED TO HIM THAT I HAD BEEN TAKING VERY GOOD CARE OF MY CAR AND THAT THIS MFD PROBLEM WAS NOT MY DOING. TOLD ME THAT IT WOULD COST $980.57 TO INSTALL A REMANUFACTURED MFD. AND THAT THE TOYOTA REP IS ONLY GOING TO CONTRIBUTE $250. SO NET OUT OF POCKET FOR ME WOULD BE A SUBSTANTIAL AMOUNT OF $730.57. IT IS UNFAIR FOR TOYOTA CUSTOMER SERVICE TO ASK ME TO PAY, SINCE THIS IS A COMMON PROBLEM WITH 2004 TOYOTA PRIUS MFDS THAT IS WELL DOCUMENTED TO BE A COMMON PROBLEM. I HAVE ALREADY SPENT A LOT OF TIME AND MONEY ON THE PROBLEM. TOYOTA CUSTOMER SERVICE IS TAKING THE APPROACH THAT IT IS OUT OF WARRANTY AND THERE IS NO RECALL SO WE DON'T WANT TO DO ANYTHING. THAT LOGIC IS WRONG. IF THERE IS A COMMON PROBLEM THAT MAY HAVE NOT ESCALATED TO A RECALL STATUS, THAT DOES NOT MEAN THAT THERE IS NO PROBLEM. RECALL IS IF ENOUGH PEOPLE HAVE PROBLEMS. MEANWHILE, YOU CANNOT DENY FOR ALL THE PEOPLE WHO ARE STUCK WITH THIS PROBLEM. IT HAS BEEN CLEARLY DEMONSTRATED THAT THIS IS A MANUFACTURING DEFECT THAT TOYOTA IS RESPONSIBLE. YOUR HIGH LEVEL INTERVENTION IS NEEDED. PLEASE WRITE TO TOYOTA DEMANDING THAT IT WOULD ONLY BE FAIR SINCE THE MFD PROBLEM IS CLEARLY DOCUMENTED TO BE A MANUFACTURING DEFECT, THAT TOYOTA REPAIR WITHOUT DELAY AT NO COST TO THE CLIENT, SINCE HE HAS ALREADY SUFFERED ENOUGH. THANKS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

Mileage: 92,000

RANDOM FAILURE OF LIGHTS, BEGAN WITH DRIVER?S SIDE AND CONTINUES TO OCCUR RANDOMLY WITH GREATER FREQUENCY. PASSENGER SIDE ALSO TURNS OFF RANDOMLY, THOUGH WITH LESS FREQUENCY. MANY OCCASIONS, I HAVE HAD BOTH LIGHTS TURN OFF WHILE DRIVING. *TT

Mileage: 171,740

LEFT AND RIGHT HEADLIGHTS FAILED IN NOVEMBER AND DECEMBER OF 2009. HEADLIGHTS WERE REPLACED. LEFT HEADLIGHT HAS FAILED IN 2011. I DRIVE 10,000 PER YEAR. I DO NOT DO MUCH DRIVING WITH MY HEADLIGHTS ON. *TR

2004 TOYOTA PRIUS. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED THE SUDDEN ACCELERATION HAPPENED THREE TIMES, OVER A SIX YEAR SPAN. HE MANAGED TO PUT THE VEHICLE IN NEUTRAL, COAST TO THE SIDE OF THE ROAD, AND TURNED THE VEHICLE OFF. ONCE THE VEHICLE WAS RESTARTED, ALL WORKED FINE. THE CONSUMER STATED A FEW WEEKS AGO HIS VEHICLE WAS ABOUT TO REACH 300,000 MILES, AS HE REACHED FOR HIS CAMERA, HE REALIZED THE ODOMETER NEVER WENT PAST 299,999 MILES. HOWEVER, WITHIN FIVE MILES, THE VEHICLE SUDDENLY LOST POWER BRAKES, THE AIR CONDITION STOPPED WORKING, THE HYBRID DRIVE SHUT OFF AND THE FAN FOR THE HYBRID BATTERY CAME ON, AS WELL AS YELLOW AND RED LIGHTS APPEARED ON THE DASH. ALSO, TWO WARNING GRAPHICS APPEARED ON THE NAVIGATION SCREEN, ONE INDICATING TROUBLE. THE CONSUMER PULLED OVER, AND SHUT THE ENGINE OFF. HE THEN RESTARTED THE VEHICLE AND EVERYTHING WENT BACK TO NORMAL. IT APPEARED THAT BY SHUTTING OFF THE ENGINE AND RESTARTING IT, CAUSED THE MAIN COMPUTER REBOOT. THE CONSUMER STATED IT CONTINUED SEVERAL MORE TIMES, UNTIL HE ARRIVED HOME. THE DEALER INFORMED THE CONSUMER THE VEHICLE WAS A LARGE COMPUTER, AND WHEN ONE COMPONENT STOPS WORKING, SUCH AS THE ODOMETER, OTHER COMPONENTS CEASE TOO. THE DEALER EXPLAINED AN ODOMETER LIMIT WAS PLACED ON THE VEHICLE BY THE FACTORY. *JB

2004 TOYOTA PRIUS. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED THE SUDDEN ACCELERATION HAPPENED THREE TIMES, OVER A SIX YEAR SPAN. HE MANAGED TO PUT THE VEHICLE IN NEUTRAL, COAST TO THE SIDE OF THE ROAD, AND TURNED THE VEHICLE OFF. ONCE THE VEHICLE WAS RESTARTED, ALL WORKED FINE. THE CONSUMER STATED A FEW WEEKS AGO HIS VEHICLE WAS ABOUT TO REACH 300,000 MILES, AS HE REACHED FOR HIS CAMERA, HE REALIZED THE ODOMETER NEVER WENT PAST 299,999 MILES. HOWEVER, WITHIN FIVE MILES, THE VEHICLE SUDDENLY LOST POWER BRAKES, THE AIR CONDITION STOPPED WORKING, THE HYBRID DRIVE SHUT OFF AND THE FAN FOR THE HYBRID BATTERY CAME ON, AS WELL AS YELLOW AND RED LIGHTS APPEARED ON THE DASH. ALSO, TWO WARNING GRAPHICS APPEARED ON THE NAVIGATION SCREEN, ONE INDICATING TROUBLE. THE CONSUMER PULLED OVER, AND SHUT THE ENGINE OFF. HE THEN RESTARTED THE VEHICLE AND EVERYTHING WENT BACK TO NORMAL. IT APPEARED THAT BY SHUTTING OFF THE ENGINE AND RESTARTING IT, CAUSED THE MAIN COMPUTER REBOOT. THE CONSUMER STATED IT CONTINUED SEVERAL MORE TIMES, UNTIL HE ARRIVED HOME. THE DEALER INFORMED THE CONSUMER THE VEHICLE WAS A LARGE COMPUTER, AND WHEN ONE COMPONENT STOPS WORKING, SUCH AS THE ODOMETER, OTHER COMPONENTS CEASE TOO. THE DEALER EXPLAINED AN ODOMETER LIMIT WAS PLACED ON THE VEHICLE BY THE FACTORY. *JB

THE HID HEADLIGHT LEVELING SENSOR PART# 89408-47010 FAILED. BIG RED EXCLAMATION ON THE DASH AND CAR WON'T PASS INSPECTION. TOYOTA SAYS IT COSTS $600 TO REPLACE. *TR

Mileage: 80,000

WHEN AMBIENT TEMPERATURE IS COLD, SOMETIMES DASHBOARD LIGHTS AND SPEEDOMETER DO NOT COME ON WHEN THE CAR IS STARTED. CAR RUNS BUT WITH NO INSTRUMENT PANEL. SOMETIMES WHEN THE CAR IS IN THIS STATE THE CAR CANNOT BE TURNED OFF BY PRESSING THE START BUTTON. CAR CAN ONLY BE TURNED OFF BY PRESSING AND HOLDING THE START BUTTON DOWN FOR SEVERAL SECONDS, AND EVEN THIS DOES NOT ALWAYS WORK. THIS PROBLEM HAS BEEN GETTING WORSE OVER TIME. TOYOTA DEALERSHIP REFUSES TO INVESTIGATE THE PROBLEM, BUT IT IS DOCUMENTED IN THEIR WARRANTY REPAIR T-SB-0172-09 COMBINATION METER INTERMITTENT DISPLAY BULLETIN. INSTEAD, THE DEALERSHIP TRIES TO SELL US A NEW CAR! *TT

Mileage: 160,000

HID HEADLIGHTS GO OFF INTERMITTENTLY WHILE DRIVING. HEADLIGHTS CAN BE RESET BY TURNING HEADLIGHT SWITCH TO OFF AND BACK ON AGAIN. A SEARCH OF THE NHTSA AND OTHER WEBSITES DEMONSTRATE THAT THIS SAME PROBLEM IS WIDESPREAD FOR SEVERAL YEAR MODELS OF PRIUS AUTOS. THE DEALER ESTIMATES TO REPLACE THE HEADLIGHT BULBS IS ABOUT $1000 PER HEADLIGHT, MAKING THIS A SERIOUS PROBLEM BECAUSE PEOPLE WILL SEEK LOWER COST REMEDIES WHICH ARE NOT SAFE. TOYOTA THUS FAR HAS NOT OFFICIALLY RECOGNIZED OR ATTEMPTED TO ADDRESS THIS ISSUE. SINCE A TOTAL LOSS OF LIGHTING CAN OCCUR AT ANYTIME WITH SERIOUS CONSEQUENCES, A RECALL SHOULD BE PERFORMED TO CORRECT THIS ISSUE BEFORE FATALITIES OCCUR. *TR

Mileage: 170,000

THE DRIVER'S SIDE HID HEADLIGHT, INTERMITTENTLY, UNPREDICTABLY AND INEXPLICABLY SHUTS OFF. IT WILL OCCASIONALLY RETURN TO SERVICE ON ITS OWN, BUT USUALLY REQUIRES A CYCLING OF THE LIGHT'S POWER SWITCH BEFORE FULL FUNCTION IS RESTORED. AFTER WHICH, THE LENGTH OF TIME BEFORE THE LIGHT SHUTS OFF AGAIN VARIES FROM A FEW SECONDS TO NOT AT ALL. AFTER RESEARCHING THIS ISSUE, IT SEEMS TO BE A RATHER SYSTEMIC PROBLEM WITH THE 2004-2009 PRIUS. OBVIOUSLY, THE SITUATION THIS CONDITION CREATES IS UNSAFE AT BEST, CAN PLACE ME PERSONALLY IN AN UNEXPECTED ILLEGAL POSITION - AND (SHOULD BOTH LIGHTS GO OUT TOGETHER, AS SOME HAVE REPORTED) COULD QUITE POSSIBLY BE LIFE THREATENING. FOR THE SAFETY OF THE DRIVING PUBLIC, I WOULD STRONGLY URGE NHTSA TO INVESTIGATE THIS ISSUE. TOYOTA MUST TAKE RESPONSIBILITY FOR THEIR DESIGN FLAW, AND ENGINEER A RESOLUTION TO THIS PROBLEM. *TT

THE DASHBOARD COMPUTER IN MY 2004 PRIUS MALFUNCTIONS. THE ENERGY MONITOR DOES NOT SHOW ANY OF THE ARROWS OR CURRENT GAS MILEAGE. I CAN'T ACCESS ANY OF THE MENUS: CLIMATE, AUDIO, ETC. THIS MEANS THAT I CAN NOT TURN ON THE DEFROST HEAT IN THE MORNING WHEN THE WINDSHIELD IS FROZEN. SOMETIMES THE TELEPHONE MENU IS INACCESSIBLE. THE STEREO SKIPS AND TURNS ITSELF OFF. WITHIN A FEW MINUTES OF TURNING ON THE CAR, THE COMPUTER WILL RIGHT ITSELF AND START WORKING. BUT SOMETIMES THE COMPUTER WILL SPONTANEOUSLY MALFUNCTION IN THE MIDDLE OF DRIVING THE CAR. THERE IS NO WAY TO TELL WHAT CAUSES THE MALFUNCTIONS AND THERE'S NO WAY TO KNOW WHEN IT WILL HAPPEN. *TR

Mileage: 76,250

TOYOTA PRIUS 2004 GENERATION 2, SPEEDOMETER INTERMITTENT DISPLAY PROBLEMS. THE DASHBOARD LIGHTS GO OFF AND ON VERY FREQUENTLY FOR NO REASON. NO DISPLAY OF SPEED AND FUEL GAUGE AND ALSO THE ODOMETER. *TR

Mileage: 180,000

THE MULTIFUNCTIONAL DISPLAY (MFD) FAILED FOLLOWING DEALER REPLACEMENT OF THE 12V BATTERY. THE DEALER IS NOW RECOMMENDED $5,000 REPLACEMENT OF THE MFD. MFD FAILURE IN THE PRIUS SEEMS TO BE AN INCREASING EVENT BASED ON ON-LINE CHATTER ON BLOGS. THIS APPEARS TO BE A BASIC DESIGN FLAW IN THE PRIUS MFD SYSTEM THAT CAUSES LOSS OF COMMUNICATION BETWEEN THE RADIO AND CLIMATE CONTROL SYSTEMS. IT ALSO CAUSES THE DISPLAY TO BE TOTALLY INEFFECTIVE FOR DISPLAY OF KEY HYBRID ENGINE PERFORMANCE. *TR

Mileage: 246,000

TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT THE TOUCH SCREEN MODULE WHICH INCLUDED THE TEMPERATURE GAUGE, THE FUEL GAUGE, THE ODOMETER, ETC FAILED. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED HIM THAT THE DISPLAY SCREEN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE WAS APPROXIMATELY 120,000.

Mileage: 120,000

MULTI FUNCTION DISPLAY (MFD) FAILURE IN 2004 PRIUS. THIS FAILURE IT INTERMITTENT AND CAUSES THE RADIO TO TURN OFF, PREVENTS THE USE OF CLIMATE/RADIO CONTROLS LOCATED IN/ON THE MFD UNIT, PREVENTS ONE FROM KNOWING WHETHER THE BATTERY IS CHARGING. THE STEERING WHEEL CONTROLS SEEM TO WORK FOR THE CLIMATE CONTROL (THOUGH ONE CANNOT SEE THE TEMPERATURE SETTING) BUT THE AUDIO SYSTEM IS USELESS WITHOUT THE MFD UNIT WORKING PROPERLY. THIS IS A $3000 (NOT INCLUDING LABOR) REPAIR ... AND THAT IS FOR A USED REFURBISHED PART! TOTALLY UNACCEPTABLE IF YOU ASK ME. BECAUSE THIS IS A KNOWN PROBLEM IMPACTING THOUSANDS OF PRIUS OWNERS, TOYOTA SHOULD BE FORCED TO REPLACE THESE DEFECTIVE UNITS WITH NEW UNITS AT NO COST TO THE OWNER. *TR

Mileage: 95,000

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD SHUT OFF INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS ADVISED THAT THE HEADLIGHTS WOULD NEED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE CENTER CONSOLE ON THE DASHBOARD FAILED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 113,000.

Mileage: 108,000

2004 TOYOTA PRIUS. CONSUMER ASSERTS THAT VEHICLE ACCIDENT WAS CAUSED BY A COMPUTER MALFUNCTION *TGW THE CONSUMER STATED PRIOR TO THE ACCIDENT, ON ONE OCCASION, THE VEHICLE BOLTED AND JERKED SLIGHTLY AS SHE STOPPED THE VEHICLE. WHEN SHE ATTEMPTED TO TAKE OFF, THE VEHICLE RESPONDED SLUGGISHLY AND THEN ACCELERATED QUICKLY. THE DAY OF THE ACCIDENT, AS THE CONSUMER APPROACHED THE STOP SIGN, THE VEHICLE STARTED BUCKING AND JERKING VIOLENTLY. AFTER SHE PULLED OFF FROM THE STOP SIGN, SHE CRASHED INTO A LARGE SUV. THE CONSUMER STATED SHE SAW THE SUV PASS, SO SHE PURPOSELY WAITED SO SHE COULD MAKE A LEFT TURN, BUT ENDED CAUSING SEVERE DAMAGE TO HER VEHICLE. *JB

MY MULTI FUNCTION DISPLAY HAS FAILED ON ME FOR THE PAST THREE YEARS. THIS IS A VERY COMMON PROBLEM FOR TOYOTA PRIUS OWNERS. THIS MEANS I HAVE HAD NO NAVIGATION, AIR CONDITION/HEATING, RADIO/CD AND MORE DUE TO THIS DEFECTIVE DEVICE. THERE IS NO PHYSICAL DAMAGE TO THE SCREEN, AND THESE SCREENS SEEM TO FAIL ONLY A FEW YEARS AFTER MANUFACTURED. IT APPEARS TO BE THE SAME EXACT SOLDER JOINT BREAKING IN EVERY SINGLE CASE TOO FROM WHAT I HAVE READ ONLINE. I CAN'T JUSTIFY BUYING A BRAND NEW SCREEN, ESPECIALLY SINCE I HAVE SPENT SO MUCH ON THIS ONE TO BEGIN WITH. *TR

Mileage: 60,000

S10 APPROPRIATE HANDLING RE TOYOTA VEHICLES RECALL, OWNER OF A 2004 TOYOTA PRIUS EXPERIENCED SUDDEN UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED AS HE WAS DRIVING, HE APPROACHED A SLOWER MOVING VEHICLE, BUT WHEN HE ATTEMPTED TO APPLY THE BRAKE, THE VEHICLE INSTEAD ACCELERATED. AS HE HIT THE BRAKE HARDER, THE VEHICLE ACCELERATED EVEN MORE. THE CONSUMER HAD TO AVOID AN ACCIDENT BY CROSSING OVER THE DOUBLE YELLOW LINE INTO ONCOMING TRAFFIC. THE CONSUMER MANAGED TO AVOID AN ACCIDENT AND QUICKLY MOVED BACK OVER TO THE CORRECT SIDE OF THE ROAD. THE CONSUMER STATED THE GAS PEDAL WAS NOT STUCK AS TOYOTA IS CLAIMING THERE IS A QUICK FIX AND PLACING THE BLAME ON THE ACCELERATOR PEDAL. PRIOR TO THE INCIDENT, THE CONSUMER STATED AS HE WAS WAITING IN A LINE, WITH HIS FOOT FIRMLY ON THE BRAKE, THE ENGINE SEEMED TO SUDDENLY REV UP AND THE VEHICLE LURCHED FORWARD BUT DID NOT MOVE DUE TO HIS FOOT BEING FIRMLY ON THE BRAKE. THE CONSUMER ALSO STATED ON SEVERAL OCCASIONS WHEN HE HIT THE BRAKE THE RADIO AND AIR CONDITION WOULD COME ON. THE DEALER CLAIMED THERE WAS NOTHING WRONG AND THAT THE CONSUMER MUST HAVE HIT THE RADIO AND CLIMATE CONTROL BUTTONS ON THE STEERING WHEEL. THE CONSUMER BELIEVED THAT THE BRAKING SYSTEM INFLUENCES THE ELECTRONICS OR COMPUTER AND CAUSES THE ACCELERATION OF THE VEHICLE. *JB

MULTIFUNCTION TOUCH SCREEN DISPLAY (MFD) MALFUNCTION DISABLES THE WINDSHIELD DEFOGGER. ONE MUST WIPE THE WINDSHIELD BY HAND. IF THE WINDSHIELD FOGS WHILE DRIVING ON A NARROW AND WINDING ROAD OR BUSY HIGHWAY, THE DRIVER AND PASSENGERS ARE AT HIGH RISK. THERE IS A WEBSITE THAT SHOWS WHAT THE PROBLEM IS AND HOW TO FIX IT (HTTP://TECHNO-FANDOM.ORG/~HOBBIT/CARS/MFD/). A MULTI-PIN CONNECTOR HAS A FAULTY PIN. THE SOLDERING CRACKS OVER TIME RESULTING IN A LOOSE CONNECTION. TOYOTA DOES NOT PROVIDE AN AFFORDABLE SOLUTION. THEY OFFER TO REMOVE THE TWO COMPUTER UNITS FROM BEHIND THE MFD AND REPLACE THEM FOR APPROXIMATELY $3,000, RATHER THAN SIMPLY RE-SOLDERING THE CONNECTOR PIN. I CANNOT AFFORD TO REPAIR THIS, AND TOYOTA HAS NOT OFFERED ANY VIABLE SOLUTIONS. THIS AFFECTS ALL EARLY TYPE 2 PRIUSES. *TR

Mileage: 90,000

REGARDING MY 2004 TOYOTA PRIUS: THE 'MULTI-INFORMATION DISPLAY, I.E., COMPUTER DISPLAY, DOES NOT FUNCTION FREQUENTLY, AT WHICH TIME A MESSAGE SAYING THE AIR CONDITIONER IS DISCONNECTED. SIMULTANEOUSLY, WHEN THIS MESSAGE APPEARS, THE RADIO INSTANTLY TURNS OFF. WHEN THIS OCCURS ACCESS TO THE COMPUTER IS IMPOSSIBLE, CONTROLS OF THE AIR CONDITIONER SYSTEM ARE UNAVAILABLE EXCEPT THROUGH THOSE ON THE STEERING WHEEL WHICH CONTINUE TO FUNCTION. THE COMPUTER FUNCTION LATER RANDOMLY IS RESTORED FOR BRIEF TO LONG PERIODS BUT REMAINS SUBJECT TO RANDOM FAILURE AGAIN. THIS FAILURE HAS EXISTED FOR YEARS. DEALERSHIPS REFUSED TO TAKE RESPONSIBILITY FOR REPAIR OR REPLACEMENT OF THE EQUIPMENT. THIS DEFECT IS A MAJOR DISTRACTION TO SAFE OPERATION OF THE VEHICLE. FOR EXAMPLE, DURING COMPUTER SHUTDOWN PERIODS, IT IS IMPOSSIBLE TO ALTER AIR CONDITIONER FAN SPEED DURING FREEZING AMBIENT WEATHER. *TR

Mileage: 25,000

2004 TOYOTA PRIUS WITH COMPUTER PROBLEM. STARTED GETTING AN ERROR MESSAGE THAT AIR CONDITIONER WASN'T WORKING. THEN THE COMPUTER WOULD NOT GIVE THE GAS MILEAGE. THEN THE TEMP WOULDN'T SHOW. THEN COULDN'T USE THE RADIO (IT WOULD COME ONE BUT YOU COULDN'T SEE WHAT THE STATION WAS), NOW IT IS ALL BLANK. IT DOES NOT WORK AT ALL. THEN IT WORKS FOR 5 MINUTES ABOUT ONCE A QUARTER. CAN'T CONTROL AIR/HEAT, RADIO, CAN'T SEE MILEAGE, CAN'T SEE THE TEMP. TOOK IT TO DEALER AND THEY SAID THAT IT WOULD COST HUNDREDS OF DOLLARS TO DIAGNOSE IT. READ ON TOYOTA BOARD ONLINE THAT THIS IS COMMON PROBLEM THAT TOYOTA DOES NOT STAND BEHIND. I HAVE OWNED TOYOTAS SINCE 1980S AND HAVE 5 NOW (KIDS, WORK, ADULTS). I AM SATISFIED WITH ALL BUT THE 2004. I HAVE A 2005 PRIUS ALSO BUT NO PROBLEMS (SO FAR). *TR

I OWN A 2004 TOYOTA PRIUS. JUST LAST WEEK THE TOUCH SCREEN THAT CONTROLS THE HEATING / AIR CONDITIONING, THE RADIO, THE CURRENT MPG INFORMATION AND CONDITION OF THE NI-METAL HYDRIDE BATTERY AND THE GAS ENGINE INTERCONNECTIONS, BEGAN TO FAIL. SOMETIMES IT WORKS FOR A WHILE, THEN IT STOPS FOR SOME TIME THEN IT MIGHT OR MIGHT START WORKING AGAIN BEFORE I GET WHERE I AM GOING. IT IS EXTREMELY INTERMITTENT IN ITS CORRECT OPERATION. I HAVE READ ON THE INTERNET THAT MANY OTHER 2004 AND EARLY 2005 PRIUS OWNERS HAVE ENCOUNTERED THIS PROBLEM, BUT THAT TOYOTA IS REFUSING TO ISSUE A RECALL. THE NEW PART IS VERY EXPENSIVE (~$4,000). REFURBISHED PARTS ARE NOT READILY AVAILABLE FOR THE PRIUS, I SUPPOSE BECAUSE IT IS A RELATIVE NEW MODEL TO TOYOTA. I WANTED TO REPORT THIS TO YOU, IN THE HOPES THAT YOU MIGHT HAVE SOME WAY OF LETTING TOYOTAL KNOW THAT ONE MORE OWNER IS HAVING THIS PROBLEM. I DID NOT KNOW IF YOU CAN FORCE A MANUFACTURER TO ISSUE A RECALL WHEN A CERTAIN NUMBER OF OWNERS COMPLAIN, OR IF THIS IS ONLY THE CASE WHERE SAFETY IS INVOLVED. *TR REGARDS, DALE W. HOWARD

Mileage: 144,679

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHILE DRIVING BETWEEN 40-45 MPH THE GASOLINE MOTOR WOULD FAIL, AND THEN CAUSE THE VEHICLE TO STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TWICE. THE BATTERY WAS REPLACED FIRST, AND THEN THE FUEL SYSTEM WAS FLUSHED. THE SECOND REPAIR CORRECTED THE PROBLEM, BUT THE PROBLEM OF THE VEHICLE LOCKING IN PARK WAS NOT ADDRESSED. THE CURRENT MILEAGE WAS 32,100. THE FAILURE MILEAGE WAS 31,999. UPDATED 01/12/10 *BF ALL OF THE ALARM LIGHTS ON THE DASHBOARD HAD ILLUMINATED WHEN ACCELERATING. WHEN THE CONSUMER STOPPED THE VEHICLE AND SWITCHED TO PARK, HE WAS UNABLE TO SHIFT THE VEHICLE INTO NEUTRAL. AFTER ABOUT 15 MINUTES, THE CONSUMER WAS ABLE TO SHIFT TO NEUTRAL. THE INSTRUMENTAL PANEL DID NOT DISPLAY A CLEAR EXPLANATION THAT THE INTERNAL COMBUSTION ENGINE WAS NOT STARTING AND THAT THE VEHICLE WAS RUNNING ON THE BATTERY ONLY. UPDATED 01/15/10.*JB

Mileage: 31,999

FAILURE OF DASHBOARD MULTI-DISPLAY, ALONG WITH ALL ITS FUNCTIONS, INCLUDING NAV, CLIMATE, RADIO, FAULT NOTIFICATIONS. AND BLUETOOTH PHONE OPERATION. ON THE LATTER, THE PHONE WILL CONNECT, BUT NOT OPERATE, MAKING THIS A SAFETY ISSUE. THERE IS A TSB ON THIS ISSUE. DISPLAY WAS REPLACED BY DEALER UNDER EXTENDED WARRANTY. REPLACEMENT TOOK ABOUT 4 WEEKS TO ARRIVE. DEALER SAID TOYOTA WAS SWITCHING TO A "OUT-OF-WARRANTY EXCHANGE" POLICY FOR THIS REPAIR, MEANING THAT THE OWNER WOULD HAVE TO PUT UP WITH A BIG HOLE IN THE DASHBOARD WITH LOOSE CONNECTORS WHILE THE UNIT WAS BEING REPAIRED. *TR

Mileage: 60,000

THE INFORMATION SCREEN ON '04 AND '05 TOYOTA PRIUSES FAILS. TOYOTA HAS KNOWN ABOUT THIS FOR SOME TIME (THEIR TECHNICAL SERVICE BULLETIN EL 005-02). NOT ONLY IS IT NO LONGER POSSIBLE TO FULLY CONTROL THE SOUND SYSTEM AND THE HEATING/COOLING CONTROLS, BUT THE NAV SYSTEM NO LONGER OPERATES. AND MOST IMPORTANT FROM A SAFETY POINT OF VIEW, THE WARNING THAT SOUNDS AND SHOWS WHEN A DOOR IS OPENED AND THE TRANSMISSION IS STILL ENGAGED (SOMETHING EASY TO DO IN A PRIUS) NO LONGER OPERATES. NOR DOES A MESSAGE SHOW WHEN THE SYSTEM DETECTS SOMETHING WRONG WITH THE ENGINE MANAGEMENT SYSTEM. NOR DOES THE LOW FUEL MESSAGE SHOW. I HAVE TWO FRIENDS WITH EARLY 2004 PRIUSES AND BOTH OF THEM HAVE HAD THE SAME PROBLEM. THE COST OF A FIX FOR THIS DEFECTIVE PART IS OVER $800! *TR

Mileage: 64,000

I AM HAVING THE SAME PROBLEM DESCRIBED HERE: THE MULTI-FUNCTION DISPLAY (MFD) FAILED. (CROSS REFERENCE NHTSA COMPLAINT #10173892). THIS IS A KNOWN DESIGN DEFECT (CROSS REFERENCE ANALYSIS ON WEB: HTTP://TECHNO-FANDOM.ORG/~HOBBIT/CARS/MFD/COMPARE.HTML AND HTTP://TECHNO-FANDOM.ORG/~HOBBIT/CARS/MFD/). TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN (EITHER EL-002-04 OR EL-002-05 - CONFLICTING INFO ON THIS) ON JAN 10, 2005. WHEN THE MFD FAILS, ONE CANNOT CONTROL THE AMOUNT OF AIRFLOW TO THE WINDSHIELD (DEFROSTER). THIS PRESENTED ME WITH VISIBILITY PROBLEMS DURING THE MORNING COMMUTE. AS SUCH, I CONSIDER IT A SAFETY ISSUE. TOYOTA HAS BEEN AWARE OF THIS FOR 3 YEARS, GIVEN THE DATE OF THEIR TSB. THE ROOT CAUSE APPEARS TO BE AN UNDERSIZED SOLDER PAD ON ONE OF THE ELECTRONIC CARDS OF THE MFD. THIS RESULTS IN A CRACKING OF THE SOLDER JOINT. BECAUSE MY PROBLEM WAS INTERMITTENT, COMING AND GOING ON A FREQUENT BASIS, I PRESUME IT WAS A MICRO CRACK. THIS DOES NOT HELP WHEN THE WINDSHIELD IS FOGGING OVER. ALL OF THE VARIOUS ERROR MESSAGES THAT WERE DISPLAYED ON THE MFD WERE CONSISTENT WITH THE INFORMATION ON THE ABOVE REFERENCED WEB URL'S. THE PROBLEM IS WITH THE RELEASE F OF THE ELECTRONIC CARD ASSEMBLY AND WAS CORRECTED WITH RELEASE G. THERE ARE PICTORIAL COMPARISONS BETWEEN THE TWO RELEASES ON ONE OF THE WEB URL'S. GIVEN THAT THIS HAS AN IMPACT ON VISIBILITY DURING THE WINTER MONTHS, I AM SHOCKED THAT TOYOTA CHOSE TO SIT ON THIS PROBLEM. THE SUPPLIER OF THIS PART TO TOYOTA IS FUJITSU. *TR

Mileage: 127,000

ON MY 2004 TOYOTA PRIUS, THE LIGHTS GO OUT RANDOMLY. OF COURSE, AT NIGHT. I TOOK IT TO TWO TOYOTA DEALERSHIPS, AND THE FIRST COULDN'T REPLICATE THE PROBLEM. THE SECOND DEALERSHIP SAID THE FIX FOR ONE LIGHT WOULD BE AN ASTONISHING $850 BECAUSE IT'S A DEFECTIVE ELECTRONIC CONTROLLER. SINCE MY LIGHTS WORKED INTERMITTENTLY OR AFTER BEING TURNED ON AND OFF...AND AFTER SEARCHING THE INTERNET AND DISCOVERING THIS DEFECT IS COMMON. I'M THINKING LIGHTS CUTTING OUT WHILE DRIVING, IS QUITE DANGEROUS, AND IT'S A POTENTIAL HAZARD FOR BOTH DRIVERS AND PEDESTRIANS. MANY PRIUS OWNERS BELIEVE THIS IS A PRODUCT DEFECT IN NEED OF A RECALL FROM TOYOTA BEFORE SOMEONE GETS HURT. *TR

Mileage: 124,000

I OWN A TOYOTA PRIUS 2004 AND THE HEADLIGHTS GO ON/OFF WHENEVER THEY FEEL LIKE IT. WHEN THEY GO OFF IF YOU TURN THE SWITCH THEY GO BACK ON. ARE THERE ANY OTHER COMPLAINTS ON THIS ISSUE? *TR

Mileage: 75,000

TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. WHILE DRIVING BETWEEN 65-70 MPH, THE VEHICLE SUDDENLY STALLED AND SHUT OFF COMPLETELY. THE ELECTRONICS OF THE VEHICLE WERE STILL OPERATING, BUT THE VEHICLE ITSELF COULD NOT BE RESTARTED. THE VEHICLE THEN SHIFTED ITSELF INTO PARK. THE HAZARD LIGHTS IN THE VEHICLE BEGAN RUNNING OFF THE AUXILIARY BATTERY, WHICH IS A LOW POWER BATTERY. IN ADDITION, THE HAZARD LIGHTS TURNED OFF. THE CONTACT CALLED TOYOTA, BUT THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS TOWED TO A DEALER. THE BATTERY WAS JUMPED AND THE VEHICLE WAS RESTARTED. A DIAGNOSTIC WAS PERFORMED AND THE VEHICLE RAN NORMALLY FOR SIX WEEKS BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A LOCAL DEALER AGAIN AND THEY STATED THAT THERE WAS SMOKE COMING FROM THE FUSE BOX, WHICH MEANT A FUSE WAS BLOWN. AFTER REPLACING THE FUSE BOX, THE VEHICLE PERFORMED NORMALLY. THE TECHNICIANS WERE UNABLE TO FIND ANY OTHER FAILURES WITH THE VEHICLE; HOWEVER, THE CONTACT DOES NOT WANT TO DRIVE IT DUE TO FEAR OF THE FAILURE RECURRING. THE VEHICLE HAS BEEN REPAIRED, BUT IS STILL AT THE DEALER. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 47,500.

Mileage: 46,000

MULTI-FUNCTION MONITOR DISPLAY INTERMITTENT BLANK OUT. NO DISPLAY FOR MULTI-FUNCTION DISPLAY UNIT. IT OCCURS VERY OFTEN SINCE JANUARY 2008. *TR

Mileage: 34,000

THE DIGITAL DASHBOARD WHICH INCLUDES THE SPEEDOMETER, ODOMETER/TRIPMETER, SHIFT INDICATOR AND FUEL GAUGE GOES BLANK. THIS CREATES A SAFETY HAZARD ESPECIALLY DURING NIGHT OR POOR WEATHER DRIVING, AND WHEN SHIFTING. MY LOCAL TOYOTA SERVICE DEPARTMENT MANAGER ACKNOWLEDGED THAT TOYOTA KNOWS THIS IS A COMMON PROBLEM, BUT REFUSED TO FIX IT AT NO COST. THE SERVICE MANAGER ALSO TOLD ME THAT HE MUST IMPOUND MY CAR UNTIL THE NEW PART IS INSTALLED. HE SAID THAT FEDERAL LAW REQUIRED THIS AS THE NEW ODOMETER MUST BE SET AT THE DISTRIBUTOR BEFORE BEING SHIPPED TO THE SERVICE DEPARTMENT. THIS WOULD COST APPROXIMATELY $800.00. LUCKILY FOR ME THE DISPLAY CAME ON DURING TROUBLESHOOTING AND I REFUSED FURTHER SERVICE AT THAT TIME. NOW, A MONTH OR SO LATER, THE DISPLAY SHUT OFF AGAIN AND I AM ONLY DRIVING THE CAR DURING DAYLIGHT HOURS. *TR

Mileage: 63,300

HIGH INTENSITY DISCHARGE HEADLIGHTS INTERMITTENTLY GOING OUT. NO RHYME OR REASON AS TO WHEN THE OUTAGE OCCURS BUT TURNING THE CIRCUIT OFF AND BACK ON AGAIN WILL RE-ILLUMINATE THE HID HEADLIGHT...BUT FOR HOW LONG?? *TR

Mileage: 135,000

THE MULTI-FUNCTION DISPLAY (MFD) FAILED. (CROSS REFERENCE NHTSA COMPLAINT #10173892). THIS IS A KNOWN DESIGN DEFECT (CROSS REFERENCE ANALYSIS ON WEB: HTTP://TECHNO-FANDOM.ORG/~HOBBIT/CARS/MFD/COMPARE.HTML AND HTTP://TECHNO-FANDOM.ORG/~HOBBIT/CARS/MFD/). TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN (EITHER EL-002-04 OR EL-002-05 - CONFLICTING INFO ON THIS) ON JAN 10, 2005. WHEN THE MFD FAILS, ONE CANNOT CONTROL THE AMOUNT OF AIRFLOW TO THE WINDSHIELD (DEFROSTER). THIS PRESENTED ME WITH VISIBILITY PROBLEMS DURING THE MORNING COMMUTE. AS SUCH, I CONSIDER IT A SAFETY ISSUE. TOYOTA HAS BEEN AWARE OF THIS FOR 3 YEARS, GIVEN THE DATE OF THEIR TSB. THE ROOT CAUSE APPEARS TO BE AN UNDERSIZED SOLDER PAD ON ONE OF THE ELECTRONIC CARDS OF THE MFD. THIS RESULTS IN A CRACKING OF THE SOLDER JOINT. BECAUSE MY PROBLEM WAS INTERMITTENT, COMING AND GOING ON A FREQUENT BASIS, I PRESUME IT WAS A MICRO CRACK. THIS DOES NOT HELP WHEN THE WINDSHIELD IS FOGGING OVER. ALL OF THE VARIOUS ERROR MESSAGES THAT WERE DISPLAYED ON THE MFD WERE CONSISTENT WITH THE INFORMATION ON THE ABOVE REFERENCED WEB URL'S. THE PROBLEM IS WITH THE RELEASE F OF THE ELECTRONIC CARD ASSEMBLY AND WAS CORRECTED WITH RELEASE G. THERE ARE PICTORIAL COMPARISONS BETWEEN THE TWO RELEASES ON ONE OF THE WEB URL'S. GIVEN THAT THIS HAS AN IMPACT ON VISIBILITY DURING THE WINTER MONTHS, I AM SHOCKED THAT TOYOTA CHOSE TO SIT ON THIS PROBLEM. THE SUPPLIER OF THIS PART TO TOYOTA IS FUJITSU. *TR

Mileage: 20,000

I WAS QUOTED $466 JUST FOR THE PRICE OF MY BULB FOR THE HEADLIGHT OF MY TOYOTA PRIUS. FOR A NON LUXURY CAR IT SO EXPENSIVE THAT A LOT OF PEOPLE WILL CHOOSE TO MAKE DUE WITH THEIR FLICKERING ONE. IT IS OUTRAGEOUS THAT TOYOTA DID NOT GIVE A MORE AFFORDABLE CHOICE. IT IS GOING TO BE MORE DANGEROUS OUT THERE. *TR

Mileage: 77,000

TL*THE CONTACT OWNS A 2004 TOYOTA PRIUS. ON APPROXIMATELY 10 TO 12 OCCASIONS, THE VEHICLE WOULD DRIVE ROUGHLY AND THE INSTRUMENT PANEL LIGHTS WOULD ILLUMINATE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE HAD TO BE PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF. AFTER APPROXIMATELY FIVE MINUTES, THE CONTACT WOULD RESTART THE VEHICLE, BUT THE INSTRUMENT PANEL LIGHTS WOULD STILL BE ILLUMINATED. THE VEHICLE HAS BEEN TAKEN TO TWO TOYOTA DEALERS AND THE LOCATION WHERE THE VEHICLE WAS PURCHASED, BUT NO ONE COULD DETERMINE THE CAUSE OF THE FAILURES. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

ERRATIC LOSS OF PC USE, TOUCH SCREEN, AUDIO DEACTIVATED, NO PICTURE AT ALL DEALER WANTS $980 TO REPLACE WITH REFURBISHED AND $4000 FOR NEW. WORRIED ABOUT ALL THE OTHER DOT TROUBLED LISTINGS OF TOTAL ELECTRICAL POWER LOSS. *TR

Mileage: 45,000

CONTROL SCREEN STARTED TO WORK ON AND OFF. DRIVER COULD DRIVE TO 5 MINUTES AND THE SCREEN WOULD BEGIN TO WORK. AFTER SEVERAL DAYS OF THIS, THE SCREEN STOPPED WORKING ALTOGETHER. WE CAN THEREFORE NO LONGER USE OUR HEATING COOLING CONTROLS, OR OUR NAVIGATION SYSTEM. WE HAVE NOT REPAIRED THIS DEFECT YET. *TR

Mileage: 70,000

ON DECEMBER 25, 2007 WHEN I STARTED MY CAR IT LOCKED UP WITH A CHRISTMAS TREE LIKE EFFECT ALL OF THE LIGHTS CAME ON AND I COULD NOT SHUT THE CAR OFF. ALL OF THE GEARS WERE ENGAGED ACCORDING TO THE DISPLAY AND THE CAR WAS IN SLOOOOOW MOTION FORWARDS. NOT EVEN A CRAWLING SPEED. IMPERCEPTIBLY SLOW FORWARDS. IT WOULD NOT SHUT OFF NOR WOULD IT DO ANYTHING THAT WOULD ALLOW ME TO CONTROL THE MOTION OF THE CAR EXCEPT USE THE BRAKE TO HOLD IT IN PLACE. I HAD A SCAN GAUGE CONNECTED TO THE OBD PORT AND WAS ABLE TO PULL THE FOLLOWING CODES FROM IT: U0293 AND P0A1D. I HAVE BEEN TOLD THAT THE FIRST CODE MEANS LOST COMMUNICATION WITH HV ECU AND THE SECOND CODE MEANS HV ECU MALFUNCTION. THE OUTDOOR AIR TEMPERATURE WAS ABOUT 20 DEGREES FAHRENHEIT. ONLY THE USE OF THE SCAN TOOL CODE RESET ALLOWED ME TO POWER THE VEHICLE OFF. OTHERWISE I WOULD HAVE HAD TO PLACE THE VEHICLE UP AGAINST AN IMMOVABLE OBJECT TO KEEP IT UNDER CONTROL. *TR

Mileage: 45,000

THE MULTI-FUNCTION DISPLAY (MFD) FAILED. (CROSS REFERENCE NHSTA COMPLAINT #10173892). THIS IS A KNOWN DESIGN DEFECT (CROSS REFERENCE ANALYSIS ON WEB: HTTP://TECHNO-FANDOM.ORG/~HOBBIT/CARS/MFD/COMPARE.HTML AND HTTP://TECHNO-FANDOM.ORG/~HOBBIT/CARS/MFD/). TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN (EITHER EL-002-04 OR EL-002-05 - CONFLICTING INFO ON THIS) ON JAN 10, 2005. WHEN THE MFD FAILS, ONE CANNOT CONTROL THE AMOUNT OF AIRFLOW TO THE WINDSHIELD (DEFROSTER). THIS PRESENTED ME WITH VISIBILITY PROBLEMS DURING THE MORNING COMMUTE. AS SUCH, I CONSIDER IT A SAFETY ISSUE. TOYOTA HAS BEEN AWARE OF THIS FOR 3 YEARS, GIVEN THE DATE OF THEIR TSB. THE ROOT CAUSE APPEARS TO BE AN UNDERSIZED SOLDER PAD ON ONE OF THE ELECTRONIC CARDS OF THE MFD. THIS RESULTS IN A CRACKING OF THE SOLDER JOINT. BECAUSE MY PROBLEM WAS INTERMITTENT, COMING AND GOING ON A FREQUENT BASIS, I PRESUME IT WAS A MICRO CRACK. THIS DOES NOT HELP WHEN THE WINDSHIELD IS FOGGING OVER. ALL OF THE VARIOUS ERROR MESSAGES THAT WERE DISPLAYED ON THE MFD WERE CONSISTENT WITH THE INFORMATION ON THE ABOVE REFERENCED WEB URL'S. THE PROBLEM IS WITH THE RELEASE F OF THE ELECTRONIC CARD ASSEMBLY AND WAS CORRECTED WITH RELEASE G. THERE ARE PICTORIAL COMPARISONS BETWEEN THE TWO RELEASES ON ONE OF THE WEB URL'S. GIVEN THAT THIS HAS AN IMPACT ON VISIBILITY DURING THE WINTER MONTHS, I AM SHOCKED THAT TOYOTA CHOSE TO SIT ON THIS PROBLEM. THE SUPPLIER OF THIS PART TO TOYOTA IS FUJITSU. *TR

2004 PRIUS, 84,00 MILES. INTERMITTENT HEADLIGHT FAILURE, BOTH RIGHT AND LEFT. HEADLIGHT(S) WOULD GO OUT WHILE DRIVING AT NIGHT. DEALER SAID IT WAS HID COMPUTER AND THE REPAIR BILL IS $1140!!!! RESEARCHING ON INTERNET REVEALS THIS IS A COMMON PROBLEM. IT IS DEFINITELY SAFETY RELAYED AND I FEEL TOYOTA SHOULD MAKE THE REPAIR AT NO CHARGE. I'M NOT EXCITED ABOUT REPLACING THE COMPUTER NOT ONLY BECAUSE OF THE COST, BUT CAN I EXPECT THE PROBLEM TO REPEAT IN A FEW YEARS? *TR

Mileage: 85,000

AUXILIARY BATTERY ON TOYOTA PRIUS 2001 AND TOYOTA PRIUS 2004 FAIL IF THE CAR IS NOT DRIVEN AT LEAST EVERY 7-10 DAYS. THIS PREVENTS THE CAR FROM STARTING. WE PURCHASED A 2001 PRIUS USED IN MARCH 2004, AND A NEW 2004 PRIUS IN JUNE 2004. THE AUXILIARY BATTERY FAILED ON THE 2001 PRIUS TWICE, AND WE REPLACED IT ONCE. RECENTLY THE DEALER SERVICE REPRESENTATIVE TOLD ME THE BATTERY HELD A CHARGE UNLESS DRIVEN EVERY 7-10 DAYS, AND SHOULD BE DISCONNECTED"IF PARKED FOR PROLONGED TIME." THIS WAS POTENTIAL SAFETY PROBLEM FOR CAR NOT STARTING, SUCH AS IF RETURNING ON PLANE AFTER 2-3 WEEK VACATION AND NOT BEING ABLE TO START THE CAR, RISK FOR VULNERABILITY AWAITING JUMP START. TOYOTA'S ONLY RESPONSE WAS WELL, IT WAS A HYBRID. THEY CLAIMED THE HUNDREDS OF COMPUTERS IN THE CAR DRAINED THE BATTERY WHEN PARKED. THEY COULD HAVE DESIGNED IN SOME AUTOMATIC OR SIMPLE SWITCH TO ADDRESS THIS. ALSO, THEY COULD NOTIFY THE POTENTIAL CUSTOMER OF THIS DESIGN FLAW. THEY DID NOT INFORM US, OR ANY OF THE OTHER PRIUS OWNERS. WE HAVE RECENTLY DISCUSSED THE ISSUE WITH. THE OWNER'S MANUAL FOR 2001 MODEL MADE NO MENTION OF IT. IN THE 2004 MANUAL THERE WAS A BRIEF MENTION OF NEED TO DISCONNECT THE BATTERY IF PARKED FOR"PROLONGED TIME, BUT DID NOT DEFINE THAT. ALTHOUGH WE HAVE BEEN HAPPY WITH OTHER FEATURES OF THE PRIUS AND OTHER TOYOTAS WE OWNED IN THE PAST WE CONSIDERED THIS TO BE A SERIOUS AND RISKY DESIGN FLAW. FURTHERMORE, WE CONSIDERED TOYOTA'S SALES PEOPLE AND SALES BROCHURES FAILURE TO NOTIFY US OF THIS PROBLEM TO BE A SIGNIFICANT BREACH OF GOODWILL AND RESPECT FOR CUSTOMER SAFETY AND SATISFACTION. *AK

2004 TOYOTA PRIUS - DASHBOARD DESIGN DEFECT. I'VE BEEN TROUBLED BY THE EXTENT TO WHICH THE SPEEDOMETER DISPLAY IN MY 2004 PRIUS DIMS WHEN I USED SUN GLASSES. TODAY I TOOK A MOMENT AND ROTATED THE SUN GLASSES IN FRONT OF THE DISPLAY. MY EXPERIENCE TAUGHT ME THAT THE DISPLAY EMITS LIGHT. POLARIZED LENSES ARE ENGINEERED TO MINIMIZE TRANSMISSION OF THIS LIGHT. TOYOTA SHOULD CEASE USING DISPLAYS WITH THESE MISORIENTED DISPLAY ELEMENTS AS SOON AS POSSIBLE. I HAVE INFORMED TOYOTA. THEY RESPONDED: YOUR EMAIL HAS BEEN DOCUMENTED AT OUR NATIONAL HEADQUARTERS UNDER FILE #200705150093.*AK THIS SEEMED 'INADEQUATE' SO I'M SUBMITTING THIS TO YOU. IT WOULD BE PRETTY EXPENSIVE TO REPLACE ALL OF THE POORLY DESIGNED ELEMENTS NOW IN SERVICE.

WHILE DRIVING PRIUS ON MAJOR HIGHWAY IN DFW METROPLEX DURING EVENING RUSH HOUR THE WARNING LIGHT CAME ON, THEN A COUPLE SECONDS LATER, ENTIRE DASH BOARD INFORMATION SCREEN AND ALL WARNING LIGHTS FLASHED. CAR ENGINE CONTINUED TO RUN, AND WOULD NOT TURN OFF, BUT NO POWER WAS AVAILABLE TO STEERING OR BRAKES. THIS PROBLEM OCCURRED AT THE APEX OF A BRIDGE. HOWEVER, WAS ABLE TO COAST THE CAR INTO THE MEDIAN BETWEEN THE MERGE RAMP OF THE MAJOR HIGHWAY AND THE INTERSTATE. VERY DANGEROUS SITUATION IF IT HAD OCCURRED BEFORE APEX OF THE BRIDGE. )CALLED THE DEALERSHIP, WHO IN TURN, CALLED A TOW TRUCK. HAD TO BASICALLY PLAY WITH POWER BUTTON, BRAKE, AND GEAR SHIFT TO GET IT INTO NEUTRAL SO THE CAR COULD BE LOADED ONTO THE TOW TRUCK. TOOK DEALER THREE DAYS TO DIAGNOSE THE PROBLEM. IT WAS BLAMED ON A SHORT IN AUXILIARY BATTERY. HOWEVER, IT SEEMED TO BE WORKING OKAY. THIS WAS THE THIRD TIME OCCURRENCE SUCH AS THIS HAPPENED TO THIS CAR, AS WELL AS A NON-FUNCTIONING DRIVER INFORMATION SCREEN, THAT IF THE CAR WAS HOT INSIDE THEN INFORMATION SCREEN WORKED, IF NO, THEN THE SCREEN STATED NO CONNECTION TO AIR CONDITIONING , WHICH OCCURRED SINCE FIRST TIME THE SHUT DOWN HAPPENED. THOUGHT THIS PROBLEM WAS SUPPOSED TO BE FIXED WITH THE SOFTWARE UPGRADE THAT THEY INSTALLED AFTER THE LAST OCCURRENCE. IT APPEARED THAT THIS DEFECT HAPPENED EVERY 18,000 MILES . NOW THERE IS 79,000 MILES ON THE CAR.*AK

Mileage: 78,800

WHILE DRIVING PRIUS ON MAJOR HIGHWAY IN DFW METROPLEX DURING EVENING RUSH HOUR THE WARNING LIGHT CAME ON, THEN A COUPLE SECONDS LATER, ENTIRE DASH BOARD INFORMATION SCREEN AND ALL WARNING LIGHTS FLASHED. CAR ENGINE CONTINUED TO RUN, AND WOULD NOT TURN OFF, BUT NO POWER WAS AVAILABLE TO STEERING OR BRAKES. THIS PROBLEM OCCURRED AT THE APEX OF A BRIDGE. HOWEVER, WAS ABLE TO COAST THE CAR INTO THE MEDIAN BETWEEN THE MERGE RAMP OF THE MAJOR HIGHWAY AND THE INTERSTATE. VERY DANGEROUS SITUATION IF IT HAD OCCURRED BEFORE APEX OF THE BRIDGE. )CALLED THE DEALERSHIP, WHO IN TURN, CALLED A TOW TRUCK. HAD TO BASICALLY PLAY WITH POWER BUTTON, BRAKE, AND GEAR SHIFT TO GET IT INTO NEUTRAL SO THE CAR COULD BE LOADED ONTO THE TOW TRUCK. TOOK DEALER THREE DAYS TO DIAGNOSE THE PROBLEM. IT WAS BLAMED ON A SHORT IN AUXILIARY BATTERY. HOWEVER, IT SEEMED TO BE WORKING OKAY. THIS WAS THE THIRD TIME OCCURRENCE SUCH AS THIS HAPPENED TO THIS CAR, AS WELL AS A NON-FUNCTIONING DRIVER INFORMATION SCREEN, THAT IF THE CAR WAS HOT INSIDE THEN INFORMATION SCREEN WORKED, IF NO, THEN THE SCREEN STATED NO CONNECTION TO AIR CONDITIONING , WHICH OCCURRED SINCE FIRST TIME THE SHUT DOWN HAPPENED. THOUGHT THIS PROBLEM WAS SUPPOSED TO BE FIXED WITH THE SOFTWARE UPGRADE THAT THEY INSTALLED AFTER THE LAST OCCURRENCE. IT APPEARED THAT THIS DEFECT HAPPENED EVERY 18,000 MILES . NOW THERE IS 79,000 MILES ON THE CAR.*AK

Mileage: 78,800

2004 TOYOTA PRIUS: DISPLAY SCREEN HAS STOPPED WORKING. NO SCREEN CAPABILITY OR ACCESSORY BUTTONS OPERATE. DEALER HAS ORDERED A 'CROSSOVER' UNIT, BUT IT HAS NOT ARRIVED TO DATE (ALMOST THREE WEEKS). NEW UNIT COSTS OVER $2000. VEHICLE WAS NOT INVOLVED IN ANY INCIDENT. DEALER BELIEVES IT IS A SOFTWARE PROBLEM. *JB

Mileage: 41,500

2004 TOYOTA PRIUS HAVING PROBLEMS STARTING.**CC THE CONSUMER STATED AFTER SEVERAL TRIES, THE VEHICLE STARTED, HOWEVER WHEN HE SHIFTED INTO THE DRIVE, THE ENGINE RACED AND THE VEHICLE LURCHED FORWARD RAPIDLY, EVEN THOUGH THE ACCELERATOR HAD NOT BEEN APPLIED. THE CONSUMER WAS UNABLE TO STOP THE VEHICLE BY USING THE BRAKES. THE VEHICLE CONTINUED FORWARD ABOUT 25 FEET AND CRASHED INTO A GARAGE. THE CONSUMER RECEIVED MINOR SCRATCHES TO HIS KNEE. THE CONSUMER ALSO NOTED THAT THE AIR BAGS DID NOT DEPLOY. *JB

DT*: THE CONTACT STATED THE VEHICLE DID NOT START AFTER BEING PARKED OVERNIGHT. THERE WAS NO RESPONSE FROM EITHER THE ENGINE OR ELECTRICAL SYSTEM. THE VEHICLE WAS JUMP-STARTED AND TAKEN TO A SERVICE DEALER, WHERE THE VEHICLE FAILED AGAIN. THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED, WHO STATED THAT THE FAILURE WAS DUE TO DRIVER ERROR.

TOUCH SCREEN ON 2004 TOYOTA PRIUS IS DEFECTIVE AND FAILS TO WORK WHICH LEAVES ME WITH NO HEAT AT TIMES AND INABILITY TO SEE IF MY BATTERY IS OPERATING PROPERLY, THIS IS AN ONGOING TOYOTA PROBLEM WITH COMPLAINTS ALL OVER THE WEB BY PRIUS OWNERS. *JB

TOUCH SCREEN ON 2004 TOYOTA PRIUS IS DEFECTIVE AND FAILS TO WORK WHICH LEAVES ME WITH NO HEAT AT TIMES AND INABILITY TO SEE IF MY BATTERY IS OPERATING PROPERLY, THIS IS AN ONGOING TOYOTA PROBLEM WITH COMPLAINTS ALL OVER THE WEB BY PRIUS OWNERS. *JB

MY 2004 TOYOTA PRIUS ELECTRICAL DISPLAY (TOUCH SCREEN) HAS 'SHORTED OUT' WITH A LOUD TICKING NOISE THROUGH THE SPEAKERS. IT HAS BEEN IN THE SPRINGFIELD, VA TOYOTA SHOP TWICE, AND IT IS CONTINUING TO HAPPEN. THE SCREEN GOES DARK, AND THEN THERE IS NO ACCESS TO THE DEFROSTER, GPS, ETC. THEY ALL BECOME NON-FUNCTIONAL. *JB

Mileage: 41,820

2004 TOYOTA PRIUS ELECTRICAL PROBLEMS. I HAVE BEEN EXPERIENCING SEVERE ELECTRICAL PROBLEMS WITH MY 2004 TOYOTA PRIUS AND THEY HAVE GOTTEN MORE SEVERE AFTER THE TOYOTA DEALER UPLOADED NEW CODE THAT WAS SUPPOSED TO FIX A RECALL. PROBLEMS INCLUDE LOSS OF DISPLAY, LOSS OF CONTROL OF CLIMATE SYSTEM, RADIO TURNS ITSELF OFF, AND OCCASIONALLY THERE IS LOSS OF POWER AT LOW SPEEDS WHICH IS SOMETIMES FIXED BY A REBOOT OF THE CAR. AFTER THE LAST LOSS OF POWER, THE CAR THEN RESPONDED BY THE GAS ENGINE REVVING VERY HIGH AND NOT RESPONDING TO THE GAS PEDAL - YET THE CAR WAS NOT TRAVELING ANY FASTER. *NM

Mileage: 44,000

I TURNED LEFT INTO DRIVEWAY OF A HOME- DRIVEWAY HAS AN INCLINE. I TURNED OFF POWER AND TWO CHILDREN EXITED CAR. ONE PASSENGER RETURNED WITHIN FIVE MIN AND SAT IN FRONT. I PLACED FOOT ON BRAKE. BRAKE FELT "LOCKED" WITH NO GIVE. I PRESSED POWER BUTTON WITH FOOT ON BRAKE, AND PLACED GEAR IN REVERSE. I LET FOOT OFF BRAKE TO ROLL SLOWLY OUT OF DRIVEWAY. WHEN I ATTEMPTED TO BRAKE TO SLOW EXIT, MY FOOT WENT ALL THE WAY TO FLOOR--NO POWER. I NOTICE GEAR WAS NEUTRAL. POWER WOULD NOT TURN OFF. CAR WAS ROLLING CLOSER TOWARD A BUSY FOUR LANE STREET. I NOTICED THE POWER BUTTON LIGHT COLOR WAS RED, AND THE FOLLOWING YELLOW WARNING INDICATORS WERE LIT: BRAKE SYSTEM WARNING LIGHT, MALFUNCTION INDICATOR LAMP, ANTI-LOCK BRAKE SYSTEM WARNING LIGHT, SLIP INDICATOR LIGHT. I DEPRESSED THE EMERGENCY BRAKE TO STOP. I TOLD MY 14 Y/O PASSENGER TO EXIT THE CAR AND WHEN SHE DID THE MASTER WARNING LIGHT CAME ON WHILE THE ABOVE LIGHTS REMAINED LIT. THE BRAKE CONTINUED TO DEPRESS TO THE FLOOR. I AGAIN ATTEMPTED TO TURN OFF THE POWER WITHOUT SUCCESS. I EXITED THE VEHICLE WITH MY SMART ENTRY KEY IN HAND AND AS EXPECTED LOUD BUZZING NOISE CAME ON. I THEN CONTACTED TOYOTA ROADSIDE ASSISTANCE. THE REFERENCE NUMBER IS 269-568-6678. I CALLED BACK LATER TO CHANGE THE REFERENCE NUMBER TO 269-492-2066. I HAD ASKED FOR POLICE ASSISTANCE FOR TRAFFIC CONTROL, BUT THE POLICE DID NOT SHOW. ON 9/6 A.M., JIM AT METRO TOYOTA SERVICE, KALAMAZOO, MI CALLED & I DESCRIBED THE ABOVE TO HIM. AT 1530 ON 9/6/06, I DESCRIBED MY EXPERIENCE TO MARVIN AT TOYOTA CUSTOMER RELATION. THE CASE NUMBER HE PROVIDED WAS 200609051137. THIS IS THE SECOND LIKE INCIDENT WITH THIS VEHICLE. I DID NOT REPORT THE FIRST INCIDENT TO THE NHTSA WHICH OCCURRED A FEW MONTHS AFTER I TOOK POSSESSION OF THE THEN NEW 2004 TOYOTA PRIUS. NO REASON WAS FOUND FOR THE FIRST INCIDENT, BY THE SAME DEALERSHIP SERVICE. *NM THE CONSUMER STATED THE VEHICLE ACCELERATED ON ITS OWN. ALSO, WHEN THE CONSUMER APPLIED THE BRAKES, THE PEDAL BECAME SOFT AND WENT DOWN TO THE FLOOR. UPDATED

Mileage: 16,997

I HAVE A 2004 TOYOTA PRIUS I PURCHASED USED LAST FEB (06). STARTING THE CAR DOES NOT IMMEDIATELY BRING UP THE DASH DISPLAY. IT REMAINS BLANK, HOWEVER I CAN SHIFT INTO GEAR. THE POWER STEERING IS OFF AS WELL. I RESTART AND RESTART AND EVENTUALLY THE DASH WILL POP ON. THE CAR IS DRIVABLE BUT ALL THE WARNING LIGHTS ARE NOT. NOT AT ONCE THOUGH. THE RED TRIANGLE WITH THE ! IN BETWEEN IS ALWAYS PRESENT BUT SOMETIMES IT IS JOINED BY THE CHECK ENGINE LIGHT OR THE ABS FAILURE LIGHT. THE TOYOTA DEALERSHIP IS STILL TRYING TO FIGURE OUT WHAT'S GOING ON. *JB

2004 TOYOTA PRIUS HESITATES WHEN TRYING TO ACCELERATE. INSTRUMENTAL PANEL LIGHT AND SLIP INDICATOR CAME ON, THEN VEHICLE RESUMES FULL POWER. *KB ***NAR*** *JB

DT*: THE CONTACT STATED WHILE DRIVING 35MPH, THE MASTER WARNING AND CHECK ENGINE LIGHT ILLUMINATED FOLLOWED BY THE VEHICLE OPERATING AT A REDUCED SPEED. THE VEHICLE CONTINUED OPERATION FOR ABOUT A MILE BEFORE EVENTUALLY STALLING. THE VEHICLE WOULD NOT RESTART, BUT REMAINED IN ELECTRIC MODE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT IS CURRENTLY AWAITING INSPECTION. *AK CONTACT REQUESTED TO DELETE THE COMPLAINT FROM THE SYSTEM BECAUSE IT WAS A MISTAKE. *AK

Mileage: 15,000

DT*: THE CONTACT STATED ON DECEMBER 6 2005, A RECALL REMEDY WAS PERFORMED FOR THE ENGINE. IN JANUARY, ALL THE WARNING LIGHTS IN THE VEHICLE ILLUMINATED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER AND THE PROBLEM WITH THE WARNING LIGHTS WAS FIXED. HOWEVER, THE WARNING LIGHTS DEFECT RECURRED IN BOTH FEBRUARY AND MARCH. THE DEALER WAS CONSULTED AFTER THE SECOND RECURRENCE AND WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. UPDATED 3/29/2006 - THE ABS LIGHT ILLUMINATED IN THE VEHICLE . THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THEM TO FIX THE PROBLEM. EACH TIME THE VEHICLE WAS RETURNED TO THE CONSUMER THE PROBLEM RECURRED. *NM

Mileage: 36,872

DT*: THE CONTACT STATED WHEN THE WEATHER IS 10 DEGREES AND BELOW, THE INSTRUMENT PANEL DID NOT ILLUMINATE OR PROVIDE READINGS. THIS IS ESPECIALLY DIFFICULT IN DRIVING CONDITIONS BECAUSE THE SPEED OF THE VEHICLE CAN NOT BE READ. THE VEHICLE DISPLAYED THE SAME PROBLEM SEVERAL MONTHS AGO, AGAIN IN FRIGID WEATHER OF 10 AND BELOW. THE DEALER WAS NOTIFIED AND REPLACED THE NAVIGATION SYSTEM. AFTER REPAIRS WERE MADE, THE WEATHER WAS WARMER AND THE CONTACT WAS NOT ABLE TO CONFIRM THAT THE PROBLEM STILL EXISTED. THE MANUFACTURER WAS CONTACTED AND REPLIED THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE.

Mileage: 31,000

ON THREE OCCASIONS MY 2004 PRIUS HAS STARTED WITHOUT PUSHING THE "START" BUTTON. ON 11/19/05 TWO PEOPLE HAD GOTTEN INTO THE BACK SEAT AND CLOSED THE DOORS. I WAS STANDING BEHIND THE CAR. IT WAS AT NIGHT. AS I SLAMMED THE HATCH BACK DOOR SHUT I COULD SEE THE DISPLAY PANEL LIGHT UP IN THE DARK AND HEAR THE CAR START. WHEN I GOT IN THE CAR I ONLY HAD TO PUT THE CAR IN REVERSE TO PULL OUT. THE DEALER SAID THIS WASN'T POSSIBLE. *NM

I HAVE A 2004 TOYOTA PRIUS I WAS DRIVING ON THE HIGHWAY AND MY GAS ENGINE SHUTDOWN AND ALL THE WARNING LIGHTS ON THE DASH TURNED ON. I HAD TO HAVE MY CAR TOWED TO THE NEAREST DEALER FOR REPAIR. I HAD ASKED THE MANUFACTURE TO SEE IF MY VEHICLE HAD ANY RECALL OR TSB AND THEY SAID "NO". THEN IF THAT'S THE CASE WHY AM I HAVING THE SAME ISSUE THAT EVERYONE SEEMS TO HAVE WITH THIS CAR? I THINK TOYOTA DOES NOT KNOW WHAT THE PROBLEM IS AND DOES NOT KNOW HOT TO FIX IT. THIS IS A VERY SERIOUS PROBLEM LUCKY I WAS ABLE TO GET T THE SHOULD SAFELY.*JB

Mileage: 57,524

DT: TOTAL BREAKDOWN OF CONSUMER'S WIFE 2004 PRIUS ON SEPTEMBER 2, 2005 IN SAN JOSE, CALIFORNIA. THE VEHICLE SUDDENLY LOST POWER WHILE MERGING INTO THE INTERSTATE. A LOSS OF GAS ENGINE POWER WITH FAILURE OF THE INTERNAL COMBUSTION/ENGINE TO START, RESULTED IN ONLY ELECTRIC MOTOR PROPULSION AND BREAKDOWN ON THE HIGHWAY AS THE BATTERY QUICKLY WENT TO SINGLE PINK BAR LEVEL WITHIN A 1/2 MILE. MULTIPLE MIL LAMPS LIT UP. BEGAN TO MERGE ONTO THE HIGHWAY FROM A STOP SPEED OF 30 OR 40 MPH AND SLOWLY ACCELERATED INTO HEAVY TRAFFIC. HAD TO PULL OFF TO THE BREAKDOWN LANE OF THE HIGHWAY WITH ALL OF ITS DEBRIS , ETC. THE DEALER COMPLETED THE REPAIRS AT SAN JOSE'S CAPITOL TOYOTA ON 9/2/05. THE DEALER FIXED THE CAR. BUT THE CONSUMER CONTACTED A TOYOTA PRIES ADVISOR WHO STATED IF THERE WAS A SERVICE BULLETIN FOR THIS CHARACTERISTIC THAT WOULD PREVENT THE ROADWAY FAILURE THEN WHY WAS IT NOT EXECUTED DURING PRIOR SERVICES ON 3/9/05, 5/26/05 AND 6/09/05. THIS INDICATED THAT THE CAR WAS RELIABLE AFTER THE REPAIRS. THE CONSUMER, AN ACCOMPLISHED ENGINEER, SAID TOYOTA KNEW ABOUT SOFTWARE BUGS. A SOFTWARE BUG DID NOT IMPAIR OPERATION UNTIL THE RIGHT COMBINATION OF ENVIRONMENTAL FACTORS WAS REACHED. ALL PRIES HAD THIS POTENTIAL BUG THAT CONTAMINATED THE ELECTRONIC CONTROL MODULE (ECHO). *AK *JB

Mileage: 13,965

2004 TOYOTA PRIUS CUT OFF WHILE CONSUMER WAS DRIVING AT HIGHWAY SPEEDS.*MR WHEN THE CONSUMERS VEHICLE STALLED ON THE HIGHWAY, ANOTHER MOTORIST REAR ENDED THE CONSUMERS VEHICLE. *JB

CONSUMERS 2004 TOYOTA PRIUS HAD TWO BATTERY FAILURES. *TS THE FIRST BATTERY FAILURE OCCURRED WHEN THE VEHICLE WAS STARTED FOR 5 WEEKS. THE SECOND FAILURE OCCURRED AFTER THE VEHICLE WAS NOT STARTED FOR 14 DAYS. THE DEALER SUGGESTED THAT THE CONSUMER DISCONNECT THE BATTERY IF THE VEHICLE WAS NOT GOING TO BE STARTED FOR 10 DAYS OR MORE. THE CONSUMER STATED A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED, HOWEVER THE INFORMATION WAS NEVER RELAYED TO THE CONSUMER. *JB

Mileage: 4,765

TOYOTA PRIUS OWNED BY OUR AGENCY HAS HAD THE ENGINE STALL PROBLEM 3 SEPARATE TIMES. *NM

2004 TOYOTA PRIUS DEVELOPED PROBLEMS WITH STALLING.***NO ANSWER REQUIRED***. *MR THE FIRST TIME THE CONSUMER EXPERIENCED A PROBLEM WITH THE VEHICLE, THE DEALER DETERMINED THE BATTERY WAS NOT HOLDING A CHARGE. THE CONSUMER EXPERIENCED 2 OTHER INCIDENTS WITH THE VEHICLE. *JB

DT: TOYOTA 2004 PRIUS. WHILE DRIVING 20-45 MPH VEHICLE STALLED AND LOST POWER. *AK THE STALLING WAS DUE TO A INVERTER/CONVERTER FAILURE. *JB

Mileage: 16,600

THE CAR STALLED WHILE COMING TO A STOP AT A TRAFFIC LITE. WARNINGS LIGHTS ON INCLUDED: VSC,ENGINE WARNING LITE. CAR RESTARTED AND WENT ABOUT 500 FT. GOING ABOUT 35 MPH AND STALLED AGAIN. COASTED TO BERM, CALLED DEALER, WHO SAID IT WAS DRIVEABLE TO DEALERSHIP. STARTED OUT ON I295, WENT UP TO 48 MPH AND ENGINE STOPPED. COASTED TO SIDE OF ROAD AND WAS TOWED TO DEALER. DEALER KEPT CAR OVER A WK, SAID SINCE BATTERY WAS DEAD, CHIP HAD NO INFO. THEY FOUND NOTHING WRONG WITH THE CAR AND RETURNED IT TO ME.

Mileage: 19,063

I OWN A TOYOTA PRIUS PURCHASED IN FEB. 2004. ON THREE OCCASIONS, THE WARNINGS LIGHTS HAVE COME ON WHILE DRIVING AND THE CAR RAPIDLY LOOSES ALL POWER AND CANNOT BE MOVED. THE MOST RECENT INCIDENT OCCURRED TODAY, 8/14/05. I HAVE NOT BEEN SATISFIED THAT WHATEVER HAS CAUSED THIS PROBLEM HAS BEEN CORRECTED, AS APPARENT WITH TODAY'S INCIDENT. I HAVE REPORTED THESE INCIDENTS TO TOYOTA AND WILL SEND THEIR SUBSEQUENT CORRESPONDENCE. I HAVE OWNED TOYOTA VEHICLES SINCE 1980 AND THIS IS UNACCEPTABLE. WITH THIS THIRD INCIDENT, I INTEND TO PURSUE ALL AVENUES AVAILABLE TO RECTIFY THIS SITUATION. *NM

Mileage: 28,130

STARTING AROUND MAY,2005, WHEN VEHICLE WAS STARTED WITH THE BATTERY INDICATOR NOT QUITE AT FULL CAPACITY, LETS SAY SEVEN 'BARS', JUST PUTTING THE CAR IN REVERSE WOULD BEGIN THE GRADUAL DECLINE OF CHARGE. IF DRIVING UP A FRWY RAMP, THE INDICATOR WOULD SHOW THE CHARGE HAD DROPPED INTO THE 'RED' ZONE. AT THIS TIME THE ENGINE WOULD SOUND LIKE THE RPMS WERE ABOUT 4,000, A REAL REVVING SOUND. SLOWLY ,WITH A STEADY LEVEL DRIVE THE BATTERY WOULD RECHARGE AND LOOK AS IF IT WERE NORMAL. THERE WAS NO STALLING OF ENGINE BUT I RARELY DRIVE AS SLOW AS 65 MPH! THE WHOLE PROCESS, HAPPENING AT LEAST ONCE A DAY WAS VERY NERVE WRACKING...ESPECIALLY IN THE MOHAVE DESERT WITH MANY 18-WHEELERS SURROUNDING THE CAR. THE FIRST TIME IT HAPPENED I IMMEDIATELY CALLED TOYOTA OF TEMECULA VALLEY. I WAS TOLD THAT THIS WAS NOT GOOD AND TO BRING THE CAR IN FOR DIAGNOSIS. WHEN I BROUGHT IT IN, A 'TECHNICIAN' LOOKED AT THE INDICATOR AND SAID IT WAS OK AND NOT WORRY ABOUT IT. I HAD A DIFFICULT TIME BELIEVING THAT AND MADE AN APPT. WITH TOYOTA OF EL CAJON. WHEN THEIR TECHNICIAN USED A DIAGNOSTIC SCANTOOL HE ALSO SAID HE COULD NOT FIND A PROBLEM. I DID NOT BELIEVE HIM OR THE SERVICE $80/HR. GUY AND SAID THERE WAS EITHER SOMETHING WRONG WITH THEIR DIAGNOSTIC TOOLS AND/OR SOMETHING WRONG WITH THEM TO THINK I WOULD GO ALONG WITH THEIR STORY. I HAD NO IDEA HOW RIGHT I WAS UNTIL I READ ABOUT THE DEFECT INVESTIGATION ON YOUR WEBSITE. MY PRIUS HAS NOT STALLED (YET) BUT IT HAS ALL THE PROBLEMS LEADING UP TO IT. THE DEALERSHIP CLAIMS, ON THE WORK RECEIPT THEY GAVE ME, TO HAVE RECALCULATED THE HV ECU WITH THE 40D CODE AND THE PROBLEM SEEMS TO BE WORSE. I WILL HAVE TO GO BACK AGAIN TO THE DEALERSHIP AND FIGHT FOR MY RIGHT TO A SPEEDY REPAIR. *JB

CAR SUDDENLY LOST POWER WHEN BEING DRIVEN 30 MPH ON CITY ROAD. COMPUTER SAID BATTERY POWER LOST; SEEMS LIKE GAS ENGINE WAS NOT RECHARGING BATTERY, BUT THERE WAS NO WARNING UNTIL POWER LOSS. I WAS STUCK IN THE MIDDLE OF A CITY STREET WITH 2 SMALL CHILDREN, AS THE CAR WOULD NOT MAKE IT TO SIDE OF ROAD. ANOTHER MOTORIST HELPED PUSH ME TO SIDE OF ROAD AND NO ONE WAS HURT. THE GAS TANK WAS FULL AT THE TIME OF THIS INCIDENT. ALTHOUGH VEHICLE COULD NOT MOVE, THE DASHBOARD AND COMPUTER STILL HAD POWER; IT WOULD NOT ALLOW ME TO SHUT IT DOWN, OR REMOVE THE KEY FOB. THE CAR WAS TOWED TO A DEALERSHIP, AND NOW MUST BE TOWED TO ANOTHER DEALIERSHIP THAT SERVICES THIS MODEL. NO REPAIR HAS YET BEEN ATTEMPTED BUT I WANTED TO REPORT INCIDENT BECAUSE MY INTERNET RESEARCH INDICATED YOU WERE INVESTIGATING THIS MODEL FOR A NUMBER OF SIMILAR PROBLEMS. THE CAR WAS PURCHASED IN NOVEMBER 2003 AND HAS 15,299 MILES ON IT. I HAD ONE INCIDENT 12 MONTHS AGO WHEN I COULD NOT START THE VEHICLE, BUT I WAS ABLE TO FINALLY AFTER 10 MINUTES OR SO. I HAVE HAD NO PREVIOUS BREAK DOWNS HOWEVER.

Mileage: 15,299

I WAS ACCELERATING INTO A YIELD SITUATION WHERE I HAD ROOM TO MERGE FROM AN OFFRAMP AND THE GAS MOTOR DIDN'T KICK IN. THE CHECK-ENGINE LIGHT FLASHED, THE CAR VIBRATED, AND IT MOVED ONLY AS IF THE ELECTRIC MOTOR WAS GOING FOR A FEW SECONDS AND THEN, AS I WAS FLOORING IT, THE CAR JARTED OUT INTO THE INTERSECTION WHERE NOW THERE WASN'T ROOM AND I BECAME INVOLVED IN AN ACCIDENT

I WAS DRIVING MY 2004 TOYOTA PRIUS APPROXIMATELY 35-40 MILES PER HOUR ON A LOCAL STREET WHEN THE "CHECK ENGINE" LIGHT AND THE SAFETY TRIANGLE LIGHT BOTH ILLUMINATED. I NOTICED THAT THE GAS ENGINE STOPPED RUNNING AT THE TIME OF THE FAILURE ALTHOUGH THE ELECTRIC MOTOR GOT ME TO THE DEALERSHIP WHERE THE CAR IS SERVICED. THE DELERSHIP CALLED ME IN A COUPLE OF HOURS TO TELL ME THAT THE CAR IS READY. I WAS TOLD THAT THEY JUST HAD TO RESET THE COMPUTER SOFTWARE TO FIX THE CAR. I KNOW THAT YOU ARE RESEARCHING THIS PROBLEM AND WANTED TO MAKE YOU AWARE OF MY SITIUATION. THANK YOU.

Mileage: 13,615

DT: WHILE DRIVING AT A STEADY PACE, THE VEHICLE STALLED. *AK *JB

Mileage: 5,000

DT: WHILE DRIVING ON DRY PAVEMENT AT 35 MPH THE VEHICLE STALLED. THE CONSUMER PULLED OFF TO THE MEDIAN. THERE WERE LIGHTS FLASHING IN DASHBOARD, THE DRIVER NOTICED THAT THE WARNING CODES INCLUDED DO NOT DRIVE, AND NO BRAKES, ETC. JUST BEFORE STALLING, THE WARNING CODES CAME ON, INCLUDING NO BRAKES, DO NOT DRIVE, ALL HAZARDS, THE EXPLANATION POINTED TO A TRIANGLE AND ALL PRECAUTIONARY SAFETY WARNING LIGHTS APPEARED. ONCE THE VEHICLE WAS STOPPED AT A MEDIAN THERE WAS NO RESPONSE FROM THE CAR, IT WAS TOTALLY DEAD. AFTER THE LIGHTS CAME ON, NO ACCELERATION, THERE WAS NO ENGINE SOUND TO THE OWNER'S KNOWLEDGE. THERE WAS NO OBVIOUS LOSS OF POWER STEERING AS FAR AS THE OWNER KNEW, IT WAS NOT EXTREMELY DIFFICULT TO GET TO THE MEDIAN. THE VEHICLE WAS NOT ABLE TO BE RESTARTED. THE OWNER TRIED TO START THE VEHICLE TWICE. AT THIS POINT, THE OWNER DIDN'T KNOW IF THE LIGHTS STAYED ON, BUT THE HAZARDS LIGHTS WERE WORKING AS SHE LEFT TO GO CALL FOR HELP. AT THE DEALERSHIP, THE VEHICLE WAS JUMPED TO GET IT OFF THE TOW TRUCK. THIS OCCURRED ABOUT 45 MINUTES. THE DEALER STATED THEY HAD NO IDEA WHAT COULD BE WRONG WITH THE VEHICLE, AND THIS SEEMED TO BE A NEW OCCURRENCE TO THE DEALERSHIP. *AK *SC *JB

Mileage: 6,941

DT: THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASH AND REMAINED ON FOR ABOUT A DAY. OTHER LIGHT ILLUMINATED AS WELL BUT THE CONSUMER CAN'T REMEMBER WHICH ONES. THE CONSUMER MADE IT TO HIS DESTINATION WHERE HE STAYED 2 HOURS, AND UPON LEAVING THE ENGINE STARTED IMMEDIATELY. THE CONSUMER CALLED THE DEALER BUT THEY OFFERED NO DIAGNOSIS. THE DEALER DID NOT REPROGRAM THE ELECTRONIC CONTROL UNIT. *AK *NM

Mileage: 33,000

DT; LAST SUMMER WAS DRIVING DOWN HIGHWAY AT ABOUT 45-50 MPH AND ONE OF THE ENGINES WENT OUT, AND THE CAR DECELERATED AND FINALLY STALLED OUT. PARKED BY ROADSIDE ,AND HAD TO BE TOWED TO DEALERSHIP. SERVICEMAN DID A COMPUTER CORRECTION, BUT DID NOT RECORD THIS BECAUSE IT HAPPENED AT NIGHT. AGAIN ABOUT 2 MONTHS AGO THE ENGINE WENT OUT, CAR SLOWED, AND WOULD NOT RESTART. HAD TO BE TOWED TO DEALERSHIP. THE CAR WAS RETURNED WITHOUT EXPLANATION. AFRAID THIS MAY HAPPEN AGAIN. *AK *SB

Mileage: 5,000

DT: CONSUMER STATED: VEHICLE QUIT WHILE DRIVING, THE WARNING LIGHTS DID COME ON BEFORE IT DIED. WHILE GOING 30-35 MPH AND IT JUST DIED AND COULDN'T RESTART. THE ELECTRICAL SYSTEM STAYED ON. CALLED TOW TRUCK BY THE TIME THEY GOT THERE IT STARTED. STILL HAD TO TAKE IT TO DEALER, AND WARNING LIGHTS WENT OUT. DEALERSHIP REPROGRAMMED THE COMPUTER.*AK *SB

Mileage: 12,300

DT: OWN 2004 TOYOTA PRIUS AND ON 6 DIFFERENT OCCASIONS WHILE DRIVING IN THE CITY, THE ENGINE HAS STALLED OUT. THE CONSUMER HAD TO STOP AND WAIT ABOUT 10 MINUTES AND RESTART THE ENGINE AND EVERYTHING WOULD BE FINE. TOOK TO DEALER AND THEY COULD NOT DIAGNOSE THIS UNLESS THEY ENCOUNTERED THIS AS IT HAPPENED. THIS IS THE ONLY PROBLEM WITH THE VEHICLE. *TT *SC *JB

Mileage: 2,000

FAX LTR INVESTIGATION OF THE TOYOTA PRIUS HYBRID ELECTRIC VEHICLE MODEL YEARS 2004 & 2005 REPORTS OF VEHICLE STALLING AT HIGH SPEEDS.*MR *NM

DT: CONSUMER HAD 2 EPISODES OF ENGINE STALLING. THE 1ST TIME CONSUMER'S VEHICLE WAS PASSING ANOTHER VEHICLE WHEN ANOTHER VEHICLE APPEARED IN THE LANE AND CONSUMER ACCELERATED QUICKLY AND CHANGED LANE. THE WARNING LIGHT CAME ON ALONG WITH A BEEPING NOISE, AND SUDDENLY LOST POWER. WAS RUNNING ONLY ON ELECTRIC POWER UNTIL WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD. THE ENGINE DID NOT RESTART UNTIL TURNED OFF THE WHOLE SYSTEM AND THEN IT RESTARTED IT. CONTINUED TO HAVE WARNING LIGHTS FOR SEVERAL HOURS. CALLED TOYOTA HOT LINE, AND WAS INFORMED IT WAS SAFE TO DRIVE. THE FOLLOWING MONDAY TOOK VEHICLE TO DEALER, WHO PLACED IT ON A COMPUTER AND NOTED IT WAS NORMAL. THEY THOUGHT IT MIGHT HAVE BEEN THE VEHICLE STABILITY CONTROL BECAUSE THAT LIGHT WAS ILLUMINATED, AND EARLIER WHEN THAT HAPPENED DRIVER SWERVED INTO A LANE. THE 2ND EPISODE OCCURRED AS ACCELERATING TO GET ON A FREEWAY RAMP AND HAD SLOWED TO ENTER TRAFFIC, ANOTHER DRIVER ALLOWED CONSUMER'S VEHICLE TO ENTER AND DRIVER ACCELERATED GAIN AND THE ENGINE CUT OFF. WAS ABLE TO DRIVE ON BATTERY POWER ABOUT A MILE GOING 40 MPH TO THE NEXT EXIT. PULLED OFF, AND AGAIN TURNED SYSTEM OFF, AND AGAIN THE ENGINE RESTARTED. THIS TIME THE VEHICLE,S STABILITY LIGHT DID NOT ILLUMINATE. THE DISPLAY SCREEN HAD A BAR THAT SAID, PROBLEM. WHEN CAR WAS TAKEN TO DEALER NO LIGHTS ILLUMINATED. *AK

Mileage: 1,750

DT: CONSUMER WAS APPROACHING AN INTERSECTION WHILE DRIVING IN A 2004 TOYOTA PRIUS AT 45 MPH AND WHEN ALL OF THE DAS LIGHT ILLUMINATED. AS IT TURNED OUT THE VEHICLE WAS NOT RECEIVING ANY POWER FROM THE GAS ENGINE AND THE VEHICLE WAS RUNNING ON ELECTRICITY ONLY. WHILE ENTERING THE INTERSECTION THE VEHICLE STALLED. THE CONSUMER WAS ABLE TO PUT THE VEHICLE IN REVERSE TO BACK THE VEHICLE TO THE CURB. THEN , PUT VEHICLE IN PARK OR NEUTRAL ONLY, BUT WAS UNABLE TO SHUT THE POWER OFF. CONSUMER WAS UNABLE TO MOVE THE VEHICLE. AFTER LETTING THE VEHICLE SIT 35-40 MINUTES WAS ABLE TO DRIVE THE VEHICLE ONTO THE TOW TRUCK. VEHICLE WAS TOWED TO TOYOTA DEALERSHIP WHERE THEY RESET THE COMPUTER THE FOLLOWING DAY. DEALERSHIP TOLD CONSUMER THEY WERE SEEING THIS HAPPEN FREQUENTLY WITH THE 2004 TOYOTA PRIUS HYBRIDS. ALSO, MISSED 1 HOUR OF WORK THE FOLLOWING DAY IN ORDER TO GET A RENTAL CAR. *AK *TT *NM

Mileage: 46,506

MY 2004 PRIUS "DIED" WITH LITTLE WARNING WHILE I WAS DRIVING ABOUT 40 MPH ON A BUSY STREET. I COASTED TO A STOP WITH CARS FLYING BY ME. VERY DANGEROUS. CAR WAS TOWED TO THE DEALER, WHO EXPLAINED THERE WAS A SOFTWARE PROBLEM AND THEY REPROGRAMMED THE CAR'S COMPUTER. THIS IS AN EXTREMELY DANGEROUS PROBLEM! I'M AFRAID TO DRIVE THIS CAR.

Mileage: 10,500

DT: A. HOW LONG AND AT WHAT SPEED WAS THE CONSUMER DRIVING BEFORE THE VEHICLE LOST POWER? 4 MINUTES, 50 MPH. B. HAS THE CONSUMER ACCELERATED, DECELERATED OR DROVE AT A STEADY PACE WHEN THE VEHICLE LOST POWER? STEADY PACE. C. AFTER THE VEHICLE LOST POWER WAS THE DRIVER ABLE TO CONTINUE DRIVING THE VEHICLE? IF SO, HOW LONG AND AT WHAT SPEED. IT STALLED OUT. D. DID ANY WARNING LIGHTS APPEAR BEFORE AND/OR AFTER THE INCIDENT OCCURRED? IF SO, DESCRIBE THE LIGHTS THAT WERE LIT. AS IT HAPPENED A HAZARD ICON AND AN ENGINE CHECK LIGHT CAME ON. E. DID THE VEHICLE EVENTUALLY STALL AND COME TO A STOP? HOW LONG DID THIS OCCUR AFTER THE WARNING LIGHTS WERE LIT? YES, 30 SECONDS. F. WAS THE DRIVER ABLE TO RESTART THE VEHICLE RIGHT AFTER IT STALLED? IF SO, HOW LONG DID IT TOOK, 3-4 TIMES OR 2-3 MINUTES)? TOOK A COUPLE OF TIMES, BUT IT STARTED WITHIN A MINUTES. G. WAS DRIVER ABLE TO RESTART THE VEHICLE AFTER LETTING IT SIT AWHILE? YES. H. WAS THE VEHICLE TOWED? NO. I. WHAT WAS WRONG WITH THE VEHICLE? IT REQUIRED AN UPDATE OF A COMPUTER PROGRAM. J DID THE DEALER REPROGRAM THE ELECTRONIC CONTROL UNIT (ECU) OR ANY SOFTWARE? YES. K. VEHICLE HAD SPECIAL SERVICE CAMPAIGNS 40A OR 40D PERFORMED PRIOR TO THE INCIDENT? WHEN CONSUMER CALLED TOYOTA SHE WAS TOLD VEHICLE WAS UP TO DATE ON ALL SERVICES . L. HAD VEHICLE ANY PROBLEMS SINCE THE REPAIR? NO. CONSUMER HAD A PROBLEM SIX MONTHS AGO WHERE IT STALLED. . *AK

Mileage: 18,750

DT: THE CONTACT OWNS A 2004 TOYOTA PRIUS. HE STATES THAT VEHICLE LOST POWER WHILE TRAVELING AT HIGH SPEEDS.THE INCIDENT JUST HAPPENED ONE TIME. THE DEALER REPROGRAMMED THE VEHICLE, NOT SURE IF IT FIXED IT OR NOT.*AK CAR LOST POWER AND WOULD NOT RE-START. IT WAS TOWED TO TOYOTA SERVICE DEPARTMENT. ENGINE CONTROL UNIT WAS REPROGRAMMED AND CAR HAS SINCE RAN PROPERLY FOR 600 MILES.*SB *NM

Mileage: 5,396

DT: CONSUMER HAS TWO 2004 TOYOTA PRIUS AND BOTH HAD ENGINE FAILURES WHILE GOING BETWEEN 30 AND 40 MPH. INCIDENT ON MAY 28, 2005 AND MAY 4, 2005 APPROXIMATELY.*AK NORTHBROOK TOYOTA REPROGRAMMED VEHICLE'S COMPUTER. CONSUMER STATES VEHICLE NOW PERFORMS OK. *TT *NM

Mileage: 9,000

DT: CONSUMER OWNS TWO 2004 TOYOTA PRIUS AND BOTH HAVE SHUT DOWN WHILE DRIVING. CONSUMER HAS TAKEN BOTH VEHICLES TO DEALER AND HAD THEM REPROGRAMMED. *TT NORTHBROOK TOYOTA REPROGRAMMED CARS COMPUTER, CAR IS OK FOR NOW. *SB *NM

Mileage: 6,400

DT: TOYOTA PRIUS, VEHICLE STALLED AT 35 MPH WARNING LIGHT CAME ON. PULLED OVER TO SIDE OF ROAD BECAUSE CALLER WAS LOSING POWER FROM BATTERY, AND COULD NOT DRIVE IT. CAR WAS TOWED TO DEALER, AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. PROBLEM DID NOT COME UP ON CAR COMPUTER WHEN DIAGNOSTIC WAS DONE. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER READ ARTICLE IN NEWSPAPER ABOUT PRIUS. *AK *NM

Mileage: 14,000

DT: A. HOW LONG AND AT WHAT SPEED WAS THE CONSUMER DRIVING BEFORE THE VEHICLE LOST POWER? HAD BEEN DRIVING FOR ABOUT 15 MINUTES GOING ABOUT 65 MPH. B. WAS THE CONSUMER ACCELERATING, DECELERATING, OR DRIVING AT A STEADY- STATE WHEN THE VEHICLE LOST POWER? OWNER BELIEVES SHE WAS SLOWING DOWN AT THE TIME OF STALL. C. AFTER THE VEHICLE LOST POWER, WAS THE DRIVER ABLE TO CONTINUE DRIVING THE VEHICLE? IF SO, HOW LONG AND AT WHAT SPEED? OWNER WAS AFRAID TO DRIVE IT, AND CALLED DEALERSHIP AND HAD IT TOWED. D. DID ANY WARNING LIGHTS APPEAR BEFORE AND/OR AFTER THE INCIDENT OCCURRED. IF SO, DESCRIBE THE LIGHTS THAT WERE LIT. ALL WARNING LIGHTS WERE ON AS IT STALLED. E.DID THE VEHICLE EVENTUALLY STALL AND COME TO A STOP? HOW LONG DID THIS OCCUR AFTER THE WARNING LIGHTS WERE LIT? THE VEHICLE DID STALL AND COME TO A STOP. VEHICLE STALLED, THEN LIT UP SECONDS AFTER STALLING. YES. F.WAS THE DRIVER ABLE TO RESTART THE VEHICLE RIGHT AFTER IT STALLED? G. WASS THE DRIVER ABLE TO RESTART THE VEHICLE AFTER LETTING IT SIT AWHILE? IF SO, HOW LONG WAS THIS AFTER THE VEHICLE STALLED? NO NO ATTEMPT WAS MADE TO RESTART BECAUSE IT WAS TOWED. H.WAS THE VEHICLE TOWED? YES. I.WHAT DID THE DEALER SAY WAS WRONG WITH THE VEHICLE? DEALER SAID THERE WAS A SOFTWARE GLITCH. DEALER REPROGRAMMED THE ECU (ELECTRONIC CONTROL UNIT) OR ANY SOFTWARE? YES. *AK *TT *NM

Mileage: 2,000

CONSUMER STATED WHILE TRAVELING 40 MPH ALL OF A SUDDEN , THE LIGHTS ILLUMINATED ON THE DASHBOARD AND THEN EVERYTHING SHUT OFF. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER AND THEY SAID IT WAS A COMPUTER GLITCH REGARDING THE RELEASE OF GAS TO THE ENGINE. JUST BEFORE A LOSS OF POWER THE DVD NAVIGATION SYSTEM WENT COMPLETELY OUT ABOUT 2 MILES BEFORE EVERYTHING ELSE. *JB THE DVD NAVIGATION SYSTEM FAILED AS WELL. *SC

Mileage: 6,800

DT: 2004 TOYOTA PRIUS . THE WARNING LIGHTS CAME ON AND THE VEHICLE LOST POWER. THE VEHICLE CAME TO STOP ON THE FREEWAY. THE CONSUMER WAS ABLE TO GET TO THE SHOULDER AND WAITED ABOUT 10 MINUTES. AFTER THE TEN MIN THE VEHICLE WAS RESTARTED BUT HAD VERY LITTLE POWER. THE CONSUMER DROVE THE VEHICLE TO THE DEALER. THE DEALER REPROGRAMMED THE ECU AS PER TSB. NO OTHER PROBLEMS AS OF YET. THIS FAILURE WAS THE ONLY INCIDENT. *JB *NM

Mileage: 6,400

THE CONSUMER STARTED THE VEHICLE AND NOTICED THAT THE STEERING WAS VERY DIFFICULT. AFTER DRIVING FOR TWO BLOCKS, THE DASH LIGHT HAD COME ON AND THE STEERING HAD BECOME EASIER. THE GENERAL WARNING SYMBOL HAD COME ON, WHICH MEANT THE VEHICLE NEEDED TO BE TAKEN TO THE DEALER. THE BRAKE LIGHT HAD BEEN CONTINUOUSLY ON. WHEN THE EMERGENCY BRAKES WERE APPLIED, THE VEHICLE DID NOT BEHAVE AS IF IT WERE ACTIVATED. THE IGNITION RELAY WAS REPLACED PER WARNING LIGHT. *AK *JB

Mileage: 8,600

DT: WHILE DRIVING ABOUT 55-60 MPH THE CAR STALLED AND CAME TO A COMPLETE STOP. IT WAS TOWED INTO A DEALERSHIP, THEY LOOKED AT THE COMPUTER AND CORRECTED THE PROBLEM. THE VEHICLE HAS NOT STALLED SINCE.*AK *NM

Mileage: 14,000

DT:.HOW LONG AND AT WHAT SPEED WAS THE CONSUMER DRIVING BEFORE THE VEHICLE LOST POWER? HAD DRIVEN ABOUT 10 MINUTES ON COMMUTING HOME WAS DRIVING AT LEAST 50-60 MPH. B.WAS THE CONSUMER ACCELERATING, DECELERATING, OR DRIVING AT A STEADY- STATE WHEN THE VEHICLE LOST POWER?DRIVING AT A STEADY STATE. C. VEHICLE LOST POWER, WAS THE DRIVER ABLE TO CONTINUE DRIVING THE VEHICLE? IF SO, HOW LONG AND AT WHAT SPEED?NOT ABLE TO CONTINUE DRIVING, COULD NOT RESTART VEHICLE. DID ANY WARNING LIGHTS APPEAR BEFORE AND/OR AFTER THE INCIDENT OCCURRED? AN ODD BEEP AND THEN SOME SYMBOLS ILLUMINATED ON CONTROL PANEL BUT CAN'T REMEMBER WHAT SYMBOL, THINKS IT MAKE HAVE BEEN A CAR WITH AN X THROUGH IT. REFERRED TO OWNERS MANUAL. CALLED FOR HELP. . CAME TO A COMPLETE STOP JUST SECONDS AFTER THE BEEP AND WARNING LIGHTS. F WAS UNABLE TO RESTART VEHICLE. G. NO RESTART WHATSOEVER. H. WAS THE VEHICLE TOWED? YES TO A DEALER. I.WHAT DID THE DEALER SAY WAS WRONG WITH THE VEHICLE? DIAGNOSIS CODE DID NOT HAVE AVAILABLE, BUT WAS AWARE OF SERVICE BULLETIN PERTAINING TO THIS ISSUE. QUESTIONED WHY THERE HAD NOT BEEN A RECALL. J. DID THE DEALER REPROGRAM THE ECU (ELECTRONIC CONTROL UNIT) OR ANY SOFTWARE? YES-THE ECU. K.DID HAVE RECALL ON NAVIGATION SOFTWARE UPDATE PRIOR TO THIS EPISODE. L. HAS THE VEHICLE HAD ANY PROBLEMS SINCE THE REPAIR? NO BUT FEARFUL IT MAY HAPPEN AGAIN. *AK

Mileage: 9,000

WHEN I STARTED MY VEHICLE, ALL THE DASH LIGHTS CAME ON AND REMAINED ON. I WAS ABLE TO PUT MY VEHICLE IN PARK AND NEUTRAL ONLY. I WAS UNABLE TO TURN THE POWER OFF ON THE VEHICLE. IT WAS USING ELECTRICITY ONLY. THE GAS ENGINE WOULD NOT KICK IN WHEN STEPPING ON THE GAS PEDAL. I LET THE CAR SIT FOR ABOUT 5 MINUTES THEN WAS ABLE TO TURN THE POWER OFF. I WAS THEN ABLE TO START THE CAR AGAIN AND DRIVE IT. I TRAVELED APPROXIMATELY 35 MILES WITHOUT INCIDENT. I THEN SHUT THE CAR OFF. I THEN TURNED THE CAR BACK ON AND THE SAME INCIDENT OCCURED FOR THE SECOND TIME THAT DAY. I CALLED THE DEALERSHIP THE FOLLOWING DAY TO REPORT THE INCIDENT. I WAS TOLD THEY WERE UNABLE TO DO ANYTHING WITH THE VEHICLE SINCE IT WAS RUNNING OK NOW. THEY DID FAX ME A COPY SHOWING THAT I REPORTED THIS INCIDENT. THIS VEHICLE HAS NOW STALLED ON ME A TOTAL OF 3 TIMES WITHIN A 3 WEEK PERIOD. THE FIRST INCIDENT WAS ON 5/23/2005 AND I HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP.

Mileage: 48,710

DT: HOW LONG AND AT WHAT SPEED WAS THE CONSUMER DRIVING BEFORE THE VEHICLE LOST POWER? HE WAS DRIVING FOR ABOUT 25 MINUTES AND 35 MPH AND THE WARNING LIGHTS ILLUMINATED. B. CONSUMER'S VEHICLE LOST POWER?/DECELERATED AND WAS GOING TO MAKE A LEFT TURN OFF A HIGHWAY AGAIN THE LIGHTS SIGNALED WARNING ,BUT CAR WAS STILL RUNNING. CALLED TOYOTA TO SEE WHAT TO DO ABOUT THIS BECAUSE THERE WAS NO ANSWER AS TO WHAT THOSE SIGNALS WERE. TOYOTA TOLD TO CONTINUE DRIVING AND VEHICLE LOST POWER. AFTER DRIVING THE VEHICLE? IF SO, HOW LONG AND AT WHAT SPEED? WAS UNABLE TO CONTINUE DRIVING, HAD TO BE TOWED. CALLED TOYOTA ABOUT THE LIGHTS NOT APPEARING. WAS TOLD BY TOYOTA TO CONTINUE DRIVING, AND VEHICLE LOST POWER. *AK

Mileage: 6,000

2004 PRIUS HAD WARNING LIGHTS COME ON AND STALLED IN APRIL 2005. SOFTWARE UPGRADE WAS PERFORMED BY DEALER. WARNING LIGHTS HAVE COME ON AGAIN YESTERDAY, JUNE 12

Mileage: 29,000

2004 TOYOTA PRIUS SEDAN. STALLS OUT WHILE DRIVING ABOUT 35 MILES HOUR AND THE ELECTRIC RECHARABLE BATTERY DRAINS. THIS HAS HAPPENED TWO TIMES TO ME AND I HAVE TAKEN IT BACK TO TOYOTA DEAL FOR THIS. THE 1ST APPROXIMATELY JAN -FEB TIME FRAME. DEALER COULD FIND NOTHING WRONG. 2ND TIME APPROXIMATELY EARLY APRIL. DEALER SAID HAD TROUBLE CODE IN COMPUTER AND HAVE CORRECTED PROBLEM BUT LET THEM KNOW IF HAPPENS AGAIN OR ANY OTHER PROBLEM. ENGINE LOAD, AUTOMATIC GEAR SHIFTS HARD AND CAR ROLLS SLIGHTLY WHEN PUT INTO PARK.

Mileage: 8,300

2004 TOYOTA PRIUS SEDAN. STALLS OUT WHILE DRIVING ABOUT 35 MILES HOUR AND THE ELECTRIC RECHARABLE BATTERY DRAINS. THIS HAS HAPPENED TWO TIMES TO ME AND I HAVE TAKEN IT BACK TO TOYOTA DEAL FOR THIS. THE 1ST APPROXIMATELY JAN -FEB TIME FRAME. DEALER COULD FIND NOTHING WRONG. 2ND TIME APPROXIMATELY EARLY APRIL. DEALER SAID HAD TROUBLE CODE IN COMPUTER AND HAVE CORRECTED PROBLEM BUT LET THEM KNOW IF HAPPENS AGAIN OR ANY OTHER PROBLEM. ENGINE LOAD, AUTOMATIC GEAR SHIFTS HARD AND CAR ROLLS SLIGHTLY WHEN PUT INTO PARK.

Mileage: 8,300

DT: CONTACT HAS A 2004 TOYOTA PRIUS, AND WHILE DRIVING THE VEHICLE IT HAS FAILED ON TWO SEPARATE OCCASIONS. A. HOW LONG AND AT WHAT SPEED WAS THE CONSUMER DRIVING BEFORE THE VEHICLE LOST POWER? APPROXIMATELY 15 -20 MINUTES, GOING ABOUT 45 MPH. B. WAS THE CONSUMER ACCELERATING, DECELERATING, OR DRIVING AT A STEADY- STATE WHEN THE VEHICLE LOST POWER? DRIVING AT A STEADY RATE. C. AFTER THE VEHICLE LOST POWER, WAS THE DRIVER ABLE TO CONTINUE DRIVING THE VEHICLE? IF SO, HOW LONG AND AT WHAT SPEED? THE VEHICLE WAS STOPPED AND PULLED OFF THE ROAD. D. DID ANY WARNING LIGHTS APPEAR BEFORE AND/OR AFTER THE INCIDENT OCCURRED? YES , IF SO, DESCRIBE THE LIGHTS THAT WERE LIT. CHECK ENGINE LIGHT. E. DID THE VEHICLE EVENTUALLY STALL AND COME TO A STOP? HOW LONG DID THIS OCCUR AFTER THE WARNING LIGHTS WERE LIT? ONE PART OF THE VEHICLE WAS OPERATING BUT THE DRIVER COULD NOT ACCELERATE. F. WAS THE DRIVER ABLE TO RESTART THE VEHICLE RIGHT AFTER IT STALLED? IF SO, HOW LONG DID IT TAKE (# OF ATTEMPTS AND/ OR TIME ? EX: 3-4 TIMES OR 2-3 MINUTES)? YES, THE ENGINE LIGHT KEPT COMING BACK ON. 1 TIME, RIGHT AFTER THE VEHICLE STALLED. *AK

PRIUS STALLED WHILE DRIVING, ALL LIGHTS CAME ON DEALER RESTARTED COMPUTER I HAVE READ ABOUT MANY PEOPLE WITH THIS COMPLAINT

Mileage: 7,000

MY 2004 PRIUS LOST POWER WHEN I WAS TRAVELING AT ABOUT 65-70 MILES PER HOUR ON 2/21/05. I HAD ELECTRIC POWER FOR A FEW MINUTES SO THAT I COULD PULL OFF AT AN EXIT. ALL THE WARNING/CAUTION LIGHTS CAME ON. THE KERN TOYOTA DEALERSHIP IN WINCHESTER VA HAD MY CAR TOWED IN. THEY KEPT THE CAR OVERNIGHT. THEY SAID THAT THEY REPROGRAMMED MY COMPUTER AND THE CAR WAS FINE. THEY OFFERED NO OTHER EXPLANATION OR POSSIBLE FUTURE CONCERNS. I REPORTED THIS TO TOYOTA MANAGEMENT THIS MORNING AND HAVE A CONFIRMATION # IF NEEDED. I JUST SAW THE ARTICLES WHERE THEY NOTED 33 OTHER INCIDENTS LIKE MINE.

Mileage: 15,000

DT: WHILE DRIVING ABOUT 40 MPH SUDDENLY CAR DIED. NO POWER WHATSOEVER. HAD TO BE TOWED TO DEALERSHIP. WAS TOLD COMPUTER NEEDED UPDATING. THIS WAS PERFORMED ON THE VEHICLE. DID CALL TOYOTA, AND CONFIRMED THAT THE REPAIR HAD BEEN DONE. NO PROBLEMS SINCE COMPUTER WAS UPDATED. *AK

Mileage: 7,375

DT: WHILE DRIVING AND WITHOUT WARNING CAR STALLED AT 40 MPH AND HAD TO BE TOWED. CALLER COULD NOT TURN POWER OFF FROM POWER SWITCH. ONLY THING THAT WAS WORKING WAS THE PANEL LIGHTS. DEALER SAID IT WAS A CAR COMPUTER PROBLEM. MANUFACTURER HAS NOT BEEN CONTACTED YET. CALLER SAW SEVERAL ARTICLES THAT AN INVESTIGATION WAS ON THIS CAR.*AK

Mileage: 45,000

I OWN A 2004 PRIUS. WHILE DRIVING APPROX. 60 MPH ON HWY 110 IN LOS ANGELES, THE WARNING LIGHT CAME ON. LESS THAN 5 SECONDS LATER, THE CAR LOST ALL POWER. IT EVEN CEASED TO COAST DESPITE THE FACT THAT I WAS ON A SIGNIFICANT DOWN HILL GRADE. IN AN ATTEMPT TO EXIT THE FREEWAY, I NAVIGATED THE VEHICLE TO THE RIGHT, WHERE IT STALLED COMPLETELY IN THE RIGHT LANE, BLOCKING MOVING TRAFFIC. THE CALIFORNIA HIGHWAY PATROL (CHP) QUICKLY CAME (THEY WERE IN THE AREA AND ARRIVED WITHOUT BEING CALLED) AND PUSHED THE VEHICLE OFF THE FREEWAY. AFTER WAITING ABOUT 20 MINUTES, THE CAR RESTARTED AND I DROVE FOR ABOUT 10 MILES ON SURFACE STREETS. THE NEXT MORNING, I WAS ABLE TO DRIVE ONE MILE TO THE DEALER. THE SERVICE DEPARTMENT OF TOYOTA OF HOLLYWOOD, WHERE I PURCHASED THE VEHICLE, SAID IT WAS DUE TO A "SOFTWARE GLITCH" AND THAT IT NEEDED TO BE "REPROGRAMMED." THEY COMPLETED THIS WORK IN LESS THAN 24 HOURS. THEY ALSO REPLACED THE BUMPER WHICH HAD BEEN DAMAGED BY CHP IN THE PROCESS OF PUSHING THE VEHICLE OFF THE FREEWAY. THEIR SERVICE WAS EXCELLENT AND I HAVE NOT HAD SUBSEQUENT FAILURES. NEVERTHELESS, IT WAS A SERIOUS MALFUNCTION AND SHOULD BE THOROUGHLY INVESTIGATED.

Mileage: 4,500

SINCE PURCHASING A 2004 PRIUS IN FEB. 2004, IT HAS STALLED FIVE TIMES. FOUR WERE WITHIN A TWO WEEK PERIOD IN JUNE 2004 AND WERE RELATED TO A LOOSE WIRE TO THE BATTERY. ONE WAS IN JUNE 2005.

Mileage: 5,000

2004 PRIUS DRIVING AT APPROXIMATELY 35-45 MPH WHEN WARNING LIGHTS ON DASHBOARD WENT ON. CAR DIED WITHIN SECONDS IN MIDDLE OF BUSY STREET AND WOULD NOT RESTART, HAD TO TOW TO DEALER. DEALER CLAIMED THEY DID NOT KNOW WHAT THE PROBLEM WAS BUT SAID "IT WILL NOT HAPPEN AGAIN"

Mileage: 5,000

DT: THE CONSUMER OWNS A 2004 TOYOTA PRIUS. HE SAYS THAT HE IS HAVING PROBLEMS WITH THE VEHICLE BECAUSE IT WILL SHUT OFF WHILE IN TRAFFIC. ALSO THE PARK MECHANISM WILL DISENGAGED AND THE LOCK BUTTON DOES NOT UNLOCK THE DOORS AS SPECIFIED IN THE OWNERS MANUAL. ALSO THE START BUTTON DOES NOT CONSISTENTLY START THE VEHICLE PROPERLY. *JB THE VEHICLE EXPERIENCED: INOPERATIVE BRAKE LIGHT, THE FUEL DOOR SPRING WAS REPLACED, DOME LIGHT REMAINED ON, ENGINE WOULD DISENGAGE, LIGHTS WOULD REMAIN LIT AFTER THE VEHICLE WAS STARTED, VEHICLE WOULD NOT MOVE UNTIL THE VEHICLE WAS SHUT OFF AND RESTARTED TO GET THE BRAKE LIGHT TO GO OUT, RATTLING AS IF IT WERE GOING TO STALL, THE ALARM SOUNDED ON ONE OCCASION WHEN THE DOOR WAS OPENED, FUEL DOOR SPRING MALFUNCTIONED AND FUEL DOOR WOULD NOT OPEN. THE TECHNICIANS WERE UNABLE TO VERIFY THE DOOR LOCK MALFUNCTION. THE CONSUMER WOULD LIKE THE VEHICLE REPLACED WITH A 2005 MODEL EQUIPPED AS DETAILED ON THE ORIGINAL INVOICE INCLUDING AFTERMARKET ITEMS PAID FOR. *SC

DT: THE WARNING LIGHTS CAME ON CONSUMER TURNED CAR AROUND TO TAKE IT TO THE DEALER, AND THE CAR JUST SHUT OFF. DEALER DID CLEAR EVERYTHING (THE LIGHTS), AND THE CAR STARTED BACK UP.*AK

Mileage: 29,000

DT: ENGINE SHUTS DOWN AND WILL NOT START, ALSO BATTERY DIES. CHECK ENGINE LIGHT COMES ON, AND THEN THE ENGINE DIES. CALLER HAD TO PUSH CAR OFF THE ROAD. DEALER SAID THEY COULD NOT FIND ANYTHING WRONG THE FIRST TIME, AND THE OTHER TIMES THEY REPLACED A FLOOR HARNESS THAT WENT TO BATTERY, AN AMPLIFIER, THE ORIGINAL BATTERY. CALLER READ ARTICLE ON HIS VEHICLE ABOUT SAME PROBLEM. MANUFACTURER SAID THE AMPLIFIER FIXED THE PROBLEM.

Mileage: 7,000

DT: CONSUMER STATES WHILE GOING SOUTHBOUND, HE ACCIDENTALLY BUMP THE VEHICLE OUT OF GEAR FROM DRIVE TO NEUTRAL AT ABOUT 70 MPH. AFTERWARDS CONSUMER PUT VEHICLE BACK IN DRIVE. IT SEEMED AS THOUGH VEHICLE WAS DEAD. CONSUMER HAD TO STOP THE VEHICLE THEN PUT BACK IN DRIVE AND THEN MERGE BACK ONTO THE HIGHWAY. *TT

CAR WAS DRIVING NORMAL AT 45 MPH....ENGINE QUIT. WOULD NOT RESTART. CAR WAS TOWED TO TOYOTA DEALER.

Mileage: 20,393

ENGINE WARNING LIGHT CAME ON WHILE DRIVING APPROXIMATELY 55-60 MPH. GAS POWER QUIT AND CONSUMED ALL ELECTRIC POWER AND CAR STOPPED. COASTED TO THE SIDE OF THE ROAD. COULD NOT GET THE CAR TO GO INTO ANY GEAR -- STUCK IN PARK. HAD TO HAVE IT TOWED TO DEALER.

Mileage: 8,295

I WAS ON THE 101 FREEWAY HEADING SOUTH WHEN MY 2004 TOYOTA PRIUS LOST POWER, ALL WARNING LIGHTS CAME ON; I COASTED TO THE SHOULDER. IT TOOK SEVERAL TRIES OVER A PERIOD OF ABOUT 15 MINUTES TO GET THE CAR SHUT OFF. I CALLED TOYOTA AND THEY TOLD ME TO BRING IT IN IF I COULD GET IT STARTED, WHICH I FINALLY DID.

Mileage: 7,000

WAS DRIVING MY 3 MONTH OLD '04 PRIUS ON A 2 LANE HWY, LATE NIGHT, 50MPH. PRIUS ENGINES SUDDENLY STOPPED AND MANY WARNING LIGHTS CAME ON. I PULLED OVER, THOUGH THERE WAS NO SAFE PLACE TO DO SO, SET MY FLASHERS AND BEGAN CALLING FOR HELP. SPENT THE NEXT HOUR CALLING POLICE AND TOW TRUCKS, TOO BUSY IN A DANGEROUS PLACE TO TROUBLESHOOT. DID NOT FEEL SAFE IN THE CAR DUE TO HIGH SPEED TRAFFIC. FINALLY TOWED TO DEALERSHIP AND CAR WAS ADMITTED IN THE MORNING. DEALER KEPT FOR 5 DAYS, ASKING ME TO TAKE IT HOME, NOTHING WRONG. I INSISTED THAT I WAS NOT COMFORTABLE TAKING THE CAR HOME UNTIL SOMETHING WAS DONE TO FIX IT. CALLED TOYOTA USA HQ AND REPORTED THE PROBLEM. THEY WORKED WITH THE DEALER AND EVENTUALLY GOT MY CAR BACK. 1 WEEK LATER, SAME THING HAPPENED, DAYTIME, WITH MY FAMILY ABOARD. THIS TIME, WAS ABLE TO RESTART AND DRIVE TO DEALERSHIP. REPORTED INCIDENT TO TOYOTA USA HQ. WHILE CAR WAS IN SHOP, TOYOTA SENT ME A LETTER OFFERING TO BUY THE CAR BACK FROM ME, DUE TO MY LACK OF CONFIDENCE IN THE CAR. I REGRETFULLY ACCEPTED. I AM VERY MUCH ENTHSED BY THE PRIUS POTENTIAL, BUT THESE GLITCHES ARE SCARY. TOYOTA BUYING THE CAR BACK FROM ME ALMOST FELT LIKE A COVERUP ATTEMPT.

Mileage: 5,000

DT: CONSUMER STATES: WHEN THE VEHICLE WAS UNDER 3000 MILES ALL THE WARNING LIGHTS CAME ON, AND WHILE DRIVING DOWN THE ROAD THE VEHICLE SLOWLY LOST POWER AND WAS GOING ABOUT 25 MPH. AFTER ABOUT 20 MIN VEHICLE STARTED BACK, THE DEALER DID DIAGNOSTIC AND RESET THE SYSTEM. *AK

Mileage: 2,000

DT: ALL OF THE LIGHTS COME ON AND THE CAR STALLS IN MID-TRAVEL. *TT

Mileage: 14,101

MY1994 TOYOTA PRIUS SUDDENLY STALLED AS I WAS DRIVING. I HAD TO BE TOWED TO A DEALERSHIP. I WAS TOLD THAT THERE WAS A PROGRAMMING ERROR IN ONE OF THE COMPUTER CHIPS.

Mileage: 9,719

I DROVE MY TOYOTA PRIUS FROM FLORIDA TO COLORADO. AFTER ABOUT 2100 MILES THE CAR STALLED. I WAS STUCK ON THE HIGHWAY FOR ABOUT 2 HOURS AT A TEMPERATURE OF 15 DEGREES UNTIL I GOT TOWED TO A TOYOTA DEALER. THE DEALER RECHARGED THE BATTERY, WHICH COMPLETELY DISCHARGED WHILE I SAT IN THE STALLED CAR WITH THE HEATER ON, AND THE PROBLEM WAS GONE.

Mileage: 2,500

VEHICLE STALLED TWICE WITHOUT WARNING. HAD TO BE TOWED TO DEALER.

Mileage: 6,000

WHILE DRIVING MYH TOYOTA PRIUS HAS STALLED FOR NO REASON 3 TIMES. I'VE BROUGHT IT IN ONCE AFTER THE 2ND TIME AND THEY SAID THAT NOTHING WAS WRONG.

MY 2004 TOYOTA PRIUS STALLED WHEN I WAS GOING APPROXIMATELY 40 MPH. I WAS ABLE TO COAST TO THE SHOULDER, BUT THEN THE CAR HAD TO BE TOWED TO A DEALERSHIP FOR A PROGRAMMING FIX BEFORE I COULD DRIVE IT AGAIN.

SUDDEN SHUTDOWN OF 2004 PRIUS. I WAS CRUSING AT ABOUT 40 MPH WHEN THE ENGINE UNEXPECTEDLY SHUT DOWN AND ALL DASHBOARD WARNING LIGHTS BECAME ILLUMINATED. I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. AFTER CYCLING POWER BUTTON, CAR STARTED AGAIN, BUT "CHECK ENGINE" LIGHT WAS ILLUMINATED. DEALERSHIP FOUND CODE P3191 IN DIAGNOSTIC SYSTEM, BUT COULD NOT COME UP WITH AN EXPLANATION. I AM REPORTING THIS NOW BECAUSE OF RECENT PUBLICITY REGARDING SIMILAR PRIUS INCIDENTS.

Mileage: 6,589

I HAVE HAD 3 'STALLS' OF MY 2004 PRIUS WHICH I DRIVE 150 MILES A DAY AND IT HAS 48K MILES ON IT. ALL OF THE ENGINE STALLS HAVE BEEN AT LOW SPEED (UNDER 20 MPH) AND HAVE BEEN PRECEEDED BY A RED WARNING TRIANGLE LIGHT AND THE SCREEN DISPLAYING SOMETHING LIKE 'CRITICAL PROBLEM'. ON ONE INCIDENT I WAS IN HEAVY TRAFFIC AND MANAGED TO USE THE ELECTRIC MOTOR TO GET ME TO THE SIDE OF THE HIGHWAY BEFORE THE ENGINE/MOTOR STOPPED WITH NO POWER. WHEN I TURNED THE POWER ON/OFF SEVERAL TIMES THE ENGINE WOULD START BUT THERE WAS NO POWER. I DID NOTICE THAT ON ALL THREE STALLS MY GAS GAUGE WAS LOW (ONE OR TWO BARS) BUT I HAVE RUN THE CAR FOR THIRTY MILES AFTER THE LAST BAR STARTED TO FLASH SO IT'S HARD TO TELL IF THERE IS A CONNECTION. I DID REPORT THIS TO THE DEALER BUT THEY HAD NO INFORMATION ON IT AND THE CAR RESET EACH TIME AFTER A PERIOD OF TIME.

Mileage: 40,000

DRIVING MY 2004 PRIUS ABOUT 25MPH ON MY WAY HOME, ALL OF A SUDDEN WARNING LIGHTS ON THE DASHBOARD LIT UP. THE YELLOW BRAKE SYSTEM WARNING, THE MALFUNCTION INDICATOR, THE MASTER WARNING AND THE VSC WARNING LIGHTS WERE ALL ON. THE DISPLAY HAD A MESSAGE THAT INDICATED A HYBRID SYSTEM WARNING. THE NEXT DAY, UPON STATING THE CAR, THE BRAKE SYSTEM AND THE VSC WARNING LIGHTS HAD GONE OFF. ALL OTHER LIGHTS WERE STILL ON. DID NOT DRIVE THE CAR UNTIL I COULD CONTACT DEALER (IT WAS A HOLIDAY WEEKEND). AFTER CONTACTING SERVICE DEPT, THEY SAID TO DRIVE IT INTO THE DEALER. WHILE DRIVING, THE BATTERY LEVEL WAS IN THE "MAGENTA" RANGE , ABOUT THREE BARS, MUCH LOWER THAN NORMAL. IT ROSE TO THE NORMAL RANGE PRIOR TO ARRIVING AT THE DEALER. THE REPAIR ORDER STATES "FOUND ECU CALIBRATION OFF" AND "REPROGARM ECU TO NEW CALIBRATIONID 34705100". THE LIGHTS ARE NOW OFF AND THE CAR SEEMS BACK TO NORMAL. THE SERVICE PERSON WAS UNABLE TO REASSURE ME THAT THIS PROBLEM WOULD NOT HAPPEN AGAIN, ONLY THAT IT WAS EASILY FIXED AND TOYOTA WOULD COVER IT. MY CAR HAD ALREADY HAD THE ECU REPROGRAMMED IN 08/04, AS PER RECALL 40D.

Mileage: 21,014

THIS IS NOT THE FIRST TIME THAT I HAVE HAD THIS PROBLEM, BUT I JUST LEARNED THIS IS THE VENUE TO STATE MY COMPLAINTS(I HAVE ANOTHER COMPLAINT ON THIS BOARD. I BOUGHT THIS CAR TO SAVE GAS,MONEY AND THE ENVIRONMENT,BUT NOW THIS CAR IS DOING NONE OF THESE FOR ME IN STOP AND GO TRAFFIC. WHILE I'M STUCK IN TRAFFIC IN DC(I395N), THE BATTERY TAKES OVER. THE PROBLEM IS THE GAS DOESN'T KICK IN WHEN THE BATTERY IS LOW. I FIND THE BATTERY DOESN'T STAY CHARGED FOR OVER 28MINUTES WHILE MOVING IN TRAFFIC ABOUT 3 FEET EVERY 5 OR 10 MINUTES. I HAVE FIGURED OUT IN ORDER TO NOT GET STALLED (WHICH HAS HAPPENED TO ME, 2 TIMES ALREADY,BESIDES TODAY.) I HAVE TO HOLD THE BRAKE PEDAL DOWN WITH ONE FOOT AND REV THE GAS PEDAL WITH THE RIGHT FOOT IN ORDER TO CHARGE THE BATTERY AND NOT GET SLAMMED INTO FROM A VEHICLE BEHIND ME! MY WIFE REFUSES TO DRIVE THE CAR NOW FOR FEAR THAT SHE'LL STALL. I'M FILLING MY TANK MORE OFTEN NOW THAN WHEN I FIRST GOT THIS VEHICLE. DUE TO THE REVING OF THE VEHICLE WHICH WASTES MY GAS(SORTA DEFEATS THE PURPOSE OF BUYING A HYBRID FOR THE MOST PART!), ALSO THIS CAN'T BE GOOD FOR THE ENVIRONMENT EITHER! OH AND LETS NOT FORGET THE SAFETY FACTOR. I HAVE PEOPLE YELLING AT ME AND SAYING THEY WANT TO BUST MY A**! AND EVEN AN ELDERLY WOMAN WITH HANDICAP PLATES GAVE ME THE FINGER RIGHT AFTER SHE ALMOST SLAMMED INTO MY STALLED CAR. I'M EMBARRASSED AND SCARED TO DRIVE OVER 65 BECAUSE THE WAY THE CAR DIED ON ME 2 TIMES BEFORE.

Mileage: 3

OMG, OMG ITS SO FRESH IN MY MIND!. I WAS TERRIFIED. MY DAUGHTER(OLDEST) WAS IN A TERRIBLE CAR ACCIDENT AND WAS TAKEN TO THE HOSPITAL(MARY WASHINGTON IN VA.) I WAS AT WORK AND GOT THE HORRIFIC CALL ABOUT 1745HRS (RUSH HOUR). I JUMPED IN MY CAR(2004-PRIUS) I I CAN'T TELL YOU HOW I FELT. AS I ENTERED THE HOV LANES FROM DC TO VA, MY CAR STARTED PAUSING..I'VE FELT THIS BEFORE, SO I HIT THE INFO BUTTON AND SEE MY BATTERY TOOK OVER AND IS ON 4 LINES! I THEN SEE THE ALERT LIGHTS ILLUMINATE ON MY DASH! THIS CAN'T BE HAPPENING?, NOT NOW!..I IMMEDIATELY HIT MY HORN AND AVOID GETTING SLAMMED INTO BY VEHICLES BEHIND ME. I SLOWLY CREEP ON MY LAST BATTERY LINE ONTO THE RIGHTHAND SHOULDER. MY PRIUS DIED. I CALLED TOYOTAS' (RAP>ROADSIDE ASSISTANCE PROGRAM) AND A TOW TRUCK WAS SENT. I BROKE DOWN IN DC AND (TOYOTAS' RAP) ONLY TAKES ME 50MILES FROM THE BREAKDOWN. I LIVE 62 MILES AWAY! THIS IS NOT ACCEPTABLE! I WAS TOWED TO SPRINGFIELD TOYOTAN AND IT WAS CLOSED! (IT IS NOW 2130HRS! AND I'M STILL NOT AT THE HOSPITAL AND I'M IN TEARS!) THE TOW TRUCK DRIVER WAS NICE ENOUGH TO TELL ME TO CALL MY INSURANCE CO. I DID AND THEY SENT ANOTHER TOW TRUCK TO PICK ME UP. IT IS NOW 2230HRS! I STILL DON'T KNOW THE STATUS OF MY DAUGHTER! THE TOW TRUCK BRINGS ME TO FREDERICKSBURG BUT TO A NISSAN DEALERSHIP, IT SEEMS THE ADDRESS WAS WRONG. WE FIGURED OUT THAT TOYOTA POHANKA WAS DOWN THE STREET AND THE TOW TRUCK DRIVER WAS CONSIDERATE ENOUGH TO BRING ME THERE. I HAD TO DROP OFF THE VEHICLE AND LUCKY I HAD SOMEONE PICK ME UP TO BRING ME HOME. TOYOTA POHANKA OF FREDERICKSBURG CALLED ME THE NEXT DAY AND SAID THEY FOUND ERROR CODE P3191 REFERRED TO THE TSB AND REPROGRAMMED THE ENGINE ECM PER INSTRUCTIONS.

Mileage: 17

OMG, OMG ITS SO FRESH IN MY MIND!. I WAS TERRIFIED. MY DAUGHTER(OLDEST) WAS IN A TERRIBLE CAR ACCIDENT AND WAS TAKEN TO THE HOSPITAL(MARY WASHINGTON IN VA.) I WAS AT WORK AND GOT THE HORRIFIC CALL ABOUT 1745HRS (RUSH HOUR). I JUMPED IN MY CAR(2004-PRIUS) I I CAN'T TELL YOU HOW I FELT. AS I ENTERED THE HOV LANES FROM DC TO VA, MY CAR STARTED PAUSING..I'VE FELT THIS BEFORE, SO I HIT THE INFO BUTTON AND SEE MY BATTERY TOOK OVER AND IS ON 4 LINES! I THEN SEE THE ALERT LIGHTS ILLUMINATE ON MY DASH! THIS CAN'T BE HAPPENING?, NOT NOW!..I IMMEDIATELY HIT MY HORN AND AVOID GETTING SLAMMED INTO BY VEHICLES BEHIND ME. I SLOWLY CREEP ON MY LAST BATTERY LINE ONTO THE RIGHTHAND SHOULDER. MY PRIUS DIED. I CALLED TOYOTAS' (RAP>ROADSIDE ASSISTANCE PROGRAM) AND A TOW TRUCK WAS SENT. I BROKE DOWN IN DC AND (TOYOTAS' RAP) ONLY TAKES ME 50MILES FROM THE BREAKDOWN. I LIVE 62 MILES AWAY! THIS IS NOT ACCEPTABLE! I WAS TOWED TO SPRINGFIELD TOYOTAN AND IT WAS CLOSED! (IT IS NOW 2130HRS! AND I'M STILL NOT AT THE HOSPITAL AND I'M IN TEARS!) THE TOW TRUCK DRIVER WAS NICE ENOUGH TO TELL ME TO CALL MY INSURANCE CO. I DID AND THEY SENT ANOTHER TOW TRUCK TO PICK ME UP. IT IS NOW 2230HRS! I STILL DON'T KNOW THE STATUS OF MY DAUGHTER! THE TOW TRUCK BRINGS ME TO FREDERICKSBURG BUT TO A NISSAN DEALERSHIP, IT SEEMS THE ADDRESS WAS WRONG. WE FIGURED OUT THAT TOYOTA POHANKA WAS DOWN THE STREET AND THE TOW TRUCK DRIVER WAS CONSIDERATE ENOUGH TO BRING ME THERE. I HAD TO DROP OFF THE VEHICLE AND LUCKY I HAD SOMEONE PICK ME UP TO BRING ME HOME. TOYOTA POHANKA OF FREDERICKSBURG CALLED ME THE NEXT DAY AND SAID THEY FOUND ERROR CODE P3191 REFERRED TO THE TSB AND REPROGRAMMED THE ENGINE ECM PER INSTRUCTIONS.

Mileage: 17

PURCHASED A 2004 TOYOTA PRIUS ON MARCH 2, 2004. ON MAY 24, 2004 THE CAR STOPPED WHILE I WAS DRIVING IT. I COULD NOT RESTART IT FOR APPROXIMATELY 15 MINUTES. I SAT IN THE MIDDLE OF THE STREET DURING THAT TIME. THE DEALER SAID THEY HAD NEVER HEARD OF THIS HAPPENING. OM JUNE 16, 2004 THE CAR STOPPED RUNNING WHILE I WAS AT AN INTERSECTION. I HAD TO WAIT APPROXIMATELY 15 MINUTES BEFORE IT WOULD START. THE DEALER SAID THEY DIDN'T KNOW ANYTHING ABOUT THIS. ON JUNE 21, 2004 THE CAR COMPUTERS WERE TESTED ON A RECALL AND FOUND TO BE OUT OF SYNC. THEY WERE ADJUSTED AND I WAS TOLD THAT WOULD TAKE CARE OF MY PROBLEM. IN CONTINUED TO HAVE PROBLEMS WITH THE CAR NOT STARTING. ON OCT. 6, 2004 I WAS GIVEN A NEW CAR REMOTE CONTROL TO FIX THE PROBLEM. I CONTINUED TO HAVE PROBLEMS. ON DECEMBER 6, 2004 THE CAR COMPLETELY FAILED. I WAS UNABLE TO START OR TURN OFF THE CAR. AFTER 20 MINUTES IT STARTED AND I WAS ABLE TO LEAVE IT WITH THE DEALER. THE MULTI DISPLAY UNIT WAS REPLACED. THE CAR CONTINUED TO STOP INTERMITTENTLY;. ON JANUARY 19, 2005 THE CAR FAILED TO START. A NEW SMALL BATTERY WAS INSTALLED. ON MARCH 29, 2005 THE BRAKES LOCKED UP. THE ABS ACTUATOR WAS REPLACED. ON MAY 21, 2005 THE CAR FAILED TO START. IT IS PRESENTLY AT THE DEALER.

Mileage: 9,137

WHILE DRIVING AT APPROXIMATELY 35 MPH THE VEHICLE COMPLETELY SHUT DOWN. THE VEHICLE WAS HYBRID. THE OWNER HAD THE VEHICLE TOWED TO THE DEALER, AND WAS INFORMED THAT THE BATTERY WAS CHARGED, AND THERE WAS NOTHING WRONG WITH THE VEHICLE. *AK THERE WERE A SERIES OF THESE EVENTS. THE VEHICLE ALSO STALLED WHILE IN MOTION. THE CONSUMER WAS INFORMED THAT THE CHARGING SYSTEM WAS TESTED AND NOTHING WAS WRONG WITH THE VEHICLE. *SC *JB

Mileage: 12,500

A COUPLE OF MONTHS AGO WHILE DRIVING MY 2004 TOYOTA PRIUS IT LOST POWER AND ALL SORTS OF WARNING LIGHTS CAME ON. I TOOK IT STRAIGHT TO THE DEALER. AT THAT TIME THEY TOLD ME IT LOSS IT'S COMPUTER PROGRAM AND WENT INTO THE "LIMP HOME" MODE. THEY REPROGAMED IT AND IT RAN FINE. ON 5/8/05 AFTER A SHORT DRIVE I STOPED AND WHEN I TRIED TO RESTART IT, IT WOULD NOT START. ALL I COULD GET WAS A LOT OF WARNING LIGHTS AND A WIRLING SOUND. I CALLED AAA TO HAVE IT TOWED TO THE DEALER. JUST AS THE TOW TRUCH ARRIVED I TRIED TO START IT AGAIN AND IT STARTED LIKE NORMAL. I DROVE IT TO THE DEAL AND EXPLAINED THE PROBLEM TO THEM. THEY COULD NOT FIND ANY TROUBLE CODES OR PROBLEM WITH THE CAR. IT HAS RAN FINE SENCE THEN. BUT I NOW WORRY WHEN IT WILL ACT UP AGAIN.

Mileage: 20,000

MY WIFE'S 2004 TOYOTA PRIUS LOST POWER 100 MILES AWAY FROM HOME. SHE WAS WITH OUR 3 MONTH OLD BABY AND FORTUNATELY WAS NOT REAR ENDED OR INVOLOVED IN AN ACCIDENT.

Mileage: 11,300

THE CAR STOPPED IN THE MIDDLE OF THE ROAD JUST AFTER ALL THE WARNING LIGHTS CAME ON

Mileage: 27,000

AN ARTICLE IN YESTERDAY'S L.A. TIMES (5/17) DETAILED A PROBLEM WITH THE 2004/05 TOYOTA PRIUS, WHERE IT MENTIONED THAT 13 PRIUS OWNERS REPORTED THAT THEIR VEHICLES STALLED SUDDENLY, OFTEN AT HIGH SPEEDS. ON APRIL 12, 2005, THE EXACT SAME THING HAPPENED TO ME. WHILE SLOWING FROM 65 M.P.H. ON I-10 IN WEST L.A. ONTO THE I-405 INTERCHANGE, EASILY ONE OF THE MOST CONGESTED HIGHWAY INTERCHANGES IN THE COUNTRY, MY PRIUS STALLED AND I WAS EXTREMELY FORTUNATE TO MAKE IT TO THE END OF THE INTERCHANGE WHERE THE SHOULDER BEGAN. HAD IT OCCURED A MERE TWO MINUTES LATER, I WOULD HAVE BEEN IN THE FAST LANE OF THE 405, TRIGGERING A POTENTIAL DISASTER AND CERTAIN SIGALERT, AS IT OCCURED AT 8:15 A.M.--RUSH HOUR. MY CAR HAD APPROXIMATELY 8,700 MILES AND WAS PURCHASED NEW IN AUGUST, 2004. I HAD IT TOWED TO TOYOTA OF SANTA MONICA WHERE I PURCHASED THE CAR, AND WAS DISMAYED AT THEIR NONCHALANCE. A BRAND NEW CAR SHOULD NOT BREAK DOWN FOR NO REASON, AND IT COULD'VE RESULTED IN A SERIOUS ACCIDENT. MORE TRO UBLING, THE TOYOTA SERVICE DEPARTMENT'S TECHNICAL ASSESSMENT OF THE PROBLEM WAS THAT IT WAS A "COMPUTER GLITCH," AND THAT THEIR REPAIR SERVICE WAS TO "REPROGRAM THE COMPUTER." I HAVE BEEN A LOYAL AND VOCAL SUPPORTER OF THIS HYBRID VEHICLE, PLEASED IN EVERY WAY WITH THE PERFORMANCE OF THE CAR. NOW WHEN PEOPLE ASK, I GIVE THEM MUCH THE SAME ANSWER, BUT VERBALLY INSERT AN ASTERISK AND TELL THEM ABOUT THE TIME IT BROKE DOWN WITHOUT WARNING, AND HOW I HAVE NO GUARANTEE IT WON'T HAPPEN AGAIN. YOU CAN COUNT ME AS THE 14TH OWNER TO REPORT THIS IDENTICAL PROBLEM. AND YOU CAN BE SURE THAT WE ARE ONLY A PERCENTAGE OF THE EVER-GROWING PRIUS OWNERS WHO HAVE EXPERIENCED THIS. I HOPE YOUR FINDINGS AND THE ARTICLE WILL MAKE THEIR WAY TO TOYOTA'S RECEPTIVE AND RESPONSIVE EARS. THANKS.

Mileage: 8,700

DRIVING MY 2004 TOYOTA PRIUS HOME FROM WORK, THE CAR SUDDENLY LOST POWER A FEW MILES FROM MY HOME ON A BUSY THOROUGHFARE. I DRIFTED TO THE SIDE OF THE ROAD. ALL WARNING LIGHTS ON THE DASH WERE ON. I TURNED OFF THE CAR AND RESTARTED IT. IT WENT A FEW SECONDS BEFORE DYING AGAIN. THIS CONTINUED SEVERAL TIMES UNTIL I MADE IT HOME. THE INCIDENT CAUSED OTHER CARS TO HAVE TO SLOW DOWN, HONK AND MOVE AROUND ME. I WAS VERY SCARED. IT WAS LATE AT NIGHT. I CALLED MY HUSBAND TO COME HELP ME BUT HE WAS NOT HOME. THE NEXT DAY THE CAR STARTED AND I TOOK IT TO THE DEALERSHIP. THEY COULD FIND NOTHING WRONG, AND SAID THEY "RESET THE ENGINE/BATTERY RATIO" SO THE CAR WOULD RELY MORE ON GAS THAN ELECTRICITY , AND THAT I WOULD EXPERIENCE A SLIGHT DECREASE IN MY ENGINE EFFICIENCY. I LATER COMPLAINED TO THE SERVICE MANAGER, THAT MY PRIUS HAS HAD NUMEROUS ELECTRICAL PROBLEMS SINCE I PURCHASED IT IN AUGUST OF2005. TWICE IT WOULD NOT START IN THE MORNING AND I HAD TO HAVE IT TOWED. HE ALSO TOLD ME THAT WHAT THE SERVICE PERSON TOLD ME WAS INCORRECT, THAT THERE WAS NO WAY THEY CAN "ADJUST" THE ENGINE/BATTERY RATIO. HE GAVE NO EXPLANATION FOR MY PROBLEMS AND SAID "NO ONE ELSE" HAS HAD ANY PROBLEMS WITH THEIR CARS. I WANT TO RETURN THE CAR FOR A NEW ONE, BUT HE SAYS HE FEELS "CONFIDENT" TOYOTA WILL CORRECT ANY PROBLEMS I AM HAVING. I AM AFRAID TO DRIVE THE CAR IN CASE THIS HAPPENS AGAIN. TOYOTA HAS DONE NOTHING SINCE I HAVE COMPLAINED. I FEEL THEY OWE ME A NEW CAR WHILE THEY FIGURE THIS OUT.

Mileage: 6,800

HAVE A 2004 TOYOTA PRIUS. LESS THAN 40,000 MILES ON THE CAR. WAS DRIVING ON THE FREEWAY AND IT SUDDENLY DIED FOR NO REASON. TOYOTA DEALER SAID IT WAS A COMPUTER MALFUNCTION AND COULD NOT GUARENTEE IT WOULD NOT HAPPEN AGAIN. VERY UPSET ABOUT THIS AS IT IS A NEW CAR I PAID A LOT OF MONEY FOR

Mileage: 2,000

HAVE A 2004 TOYOTA PRIUS. LESS THAN 40,000 MILES ON THE CAR. WAS DRIVING ON THE FREEWAY AND IT SUDDENLY DIED FOR NO REASON. TOYOTA DEALER SAID IT WAS A COMPUTER MALFUNCTION AND COULD NOT GUARENTEE IT WOULD NOT HAPPEN AGAIN. VERY UPSET ABOUT THIS AS IT IS A NEW CAR I PAID A LOT OF MONEY FOR

Mileage: 2,000

5/6/05 MY 2004 PRIUS WITH 20,400 MILES WITHOUT WARNING LOSS ALL POWER AND SHUT DOWN WHILE DRIVING HAZARD LIGHT CAME ON WARNING TO TAKE TO TOYOTA DEALER. THE VEHICLE WOULD NOT START. THE BATTERY METER LEVEL WAS COMPLETELY DEAD. THE VEHICLE HAD TO BE TOWED TO MAITA TOYOTA 2500 AUBURN BLVD, SACRAMENTO, CA 95821, 916 481-5353 FOR REPAIR. THE WORK ORDER STATED THE CAUSE WAS THE ECU WHICH WAS REPROGRAMED WHICH CLEARED STORED CODES. CODE PULLED P3191. IS THIS A NEW FINDING IN THE PRIUS?

Mileage: 20,400

2004 PRIUS SLOWED, THEN STOPPED ON A HIGHWAY DUE TO A SOFTWARE PROBLEM. TOWED TO DEALER. DEALER CORRECTED THE NEXT DAY.

MY DAUGHTER WAS DRIVING OUR 2004 TOYOTA PRIUS IN FAST TRAFFIC WHEN THERE WAS A COMPLETE FAILURE OF THE COMPUTER SYSTEM AND THE CAR SHUT DOWN. HER LIFE WAS IN DANGER - BUT A POLICEMAN HAPPENED TO BE PASSING BY AND DIVERTED TRAFFIC AND CALLED A TOW TRUCK. THE CAR WAS TAKEN TO MORRISTOWN TOYOTA IN MORRISTOWN NEW JERSEY WHERE IT WAS DETERMINED THAT THERE WAS A COMPUTER FAILURE. THE COMPUTER STAYED OVERNIGHT AT THE DEALER AND THEY SAID THE "REFRESHED" THE COMPUTER AND THAT "THIS SHOULD SOLVE THE PROBLEM." I AM REPORTING THIS INCIDENT BECAUSE OF THE DANGEREOUS SITUATION THAT DEVELOPED DUE TO A COMPUTER FAILURE - AD MAY FIT IN WITH OTHER REPORTS YOU ARE RECEIVING.*AK

Mileage: 18,500

WHILE DRIVING 35 MPH THE DASHBOARD LIGHTS FLASHED AND THE VEHICLE SHUT OFF. DEALER STATED THE VEHICLE'S SOFTWARE NEEDED TO BE UPDATED. *AK THE PROBLEM HAS NOT RECURRED. *BF *NM

Mileage: 3,300

WHILE DRIVING VEHICLE WILL JUST STOP. CONSUMER STATES THERE IS A SOFTWARE PROBLEM WITH ENGINE BEING FAULTY FROM THE COMPUTER. CONSUMER RECEIVES A DOZEN WARNING LIGHTS. VEHICLE WAS TOWED TO A DEALERSHIP SO THAT THE VEHICLE COULD BE DIAGNOSED. CONSUMER IS AWARE OF OTHER SIMILAR COMPLAINTS. *AK *NM

Mileage: 16,900

2004 TOYOTA PRIUS DIED AT 65 MPH ON I-395 CARPOOL LANES. MULTIPLE WARNING LIGHTS FLASHED ON. WAS ABLE TO COAST IT OVER AND RESTART FOR A MILE OR TWO WHEN IT COMPLETELY DIED AGAIN. WAS TOWED TO SPRINGFIELD VA TOYOTA DEALERSHIP WERE IT WAS SERVICED. ERROR CODES C2318 (LOW VOLTAGE ERROR - POWER SUPPLY MALFUNCTION), BATTERY CODE 8442 WERE REPORTED. ALSO, CHECK ENGINE LIGHT ON, FOUND CODE P3791/ENGINE WON'T START. REPROGRAMMED ECU DP0199. CARS SHUTTING DOWN IN HIGH SPEED TRAFFIC IS A CRASH WAITING TO HAPPEN. WE'RE NOT CONVINCED THAT RE-SETTING THE ENGINE CODE IS ENOUGH TO FIX THE PROBLEM. HAS THE ORIGINAL SOFTWARE PROBLEM BEEN LOCATED AND FIXED? DEALERSHIP COULDN'T GIVE US THAT ANSWER.*AK

Mileage: 9,025

WHILE DRIVING THE VEHICLE AT 60 MPH. THE VEHICLE COMPLETELY SHUT DOWN. THE CONSUMER PRESSED ON THE ACCELERATOR PEDAL FOR SPEED, HOWEVER THE VEHICLE CONTINUED TO LOSE POWER. THE CONSUMER HAD THE VEHICLE TOWED. THE VEHICLE IS STILL AT THE DEALERSHIP. *JB THE PROBLEM WAS DUE TO A COMPUTER GLITCH PER TSB. THE BATTERY HAD GONE DEAD. *SC

Mileage: 4,008

WHILE DRIVING THE VEHICLE AT 60 MPH. THE VEHICLE COMPLETELY SHUT DOWN. THE CONSUMER PRESSED ON THE ACCELERATOR PEDAL FOR SPEED, HOWEVER THE VEHICLE CONTINUED TO LOSE POWER. THE CONSUMER HAD THE VEHICLE TOWED. THE VEHICLE IS STILL AT THE DEALERSHIP. *JB THE PROBLEM WAS DUE TO A COMPUTER GLITCH PER TSB. THE BATTERY HAD GONE DEAD. *SC

Mileage: 4,008

2004 PRIUS- WARNING LIGHTS--INCLUDING MASTER WARNING-- APPEARED ON DASH AND COMPUTER. VEHICLE LOST POWER AND COULD NOT BE SHUT DOWN OR RESTARTED. TOWED TO DEALERSHIP WHICH INFORMED ME THAT NO FAULT COULD BE FOUND AND CAR APPEARED TO BE OPERATING NORMALLY. CAR NOW RUNS NORMALLY EXCEPT FOR "READY" LIGHT THAT APPEARS ON DASH. *JB

Mileage: 4,653