High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
My 2022 Prius LE hood latch does not work. It does not click and hood stays locked. They told me at Walmart that the hood latch is probably corroded somewhere or defective. It takes two people to open the hood. My vehicle has 54,490mi. This has happened twice now in 2 months. I have not purchased an extended warranty and this is something that should not be happening until over 100,000 miles. I've had this happen on another vehicle that was a Honda but that was because it had a lot of mileage on it. This is just a poorly manufactured defective part that Toyota decided to go cheap on and not make sure it functions past 50,000 mi. I contacted Toyota customer experience and they said that my warranty was expired and they will not be covering it. I told them that they need to make an exception because if I need to change my oil I need access to the engine. I should not be having to deal with this at such a young age of a vehicle.
My 2022 Prius LE hood latch does not work. It does not click and hood stays locked. They told me at Walmart that the hood latch is probably corroded somewhere or defective. It takes two people to open the hood. My vehicle has 54,490mi. This has happened twice now in 2 months. I have not purchased an extended warranty and this is something that should not be happening until over 100,000 miles. I've had this happen on another vehicle that was a Honda but that was because it had a lot of mileage on it. This is just a poorly manufactured defective part that Toyota decided to go cheap on and not make sure it functions past 50,000 mi. I contacted Toyota customer experience and they said that my warranty was expired and they will not be covering it. I told them that they need to make an exception because if I need to change my oil I need access to the engine. I should not be having to deal with this at such a young age of a vehicle.
Extremely loud, ear-piercing noise from speakers when the vehicle is started. Lasts about two to three seconds. My ears have been damaged by it. My young boys cried while in their car seats and said that their ears hurt. Noise occurs randomly. Dealer states that they can't do anything since it is not reproducible. I offered to record the noise when I enter the car. I would have to have my cell phone ready to do this every time I start the car. Dealer said they will not accept recordings or videos. It has to occur in the presence of their technician. I filed a complaint with Toyota corporate. They said it's up to the dealer. No help there. Internet forums are filled with these random high-pitched noises on late model Toyotas: [XXX] module and/or amplifier are the specified culprits in TSBs. However, since my particular year and model is not listed, they will not investigate or do anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Extremely loud, ear-piercing noise from speakers when the vehicle is started. Lasts about two to three seconds. My ears have been damaged by it. My young boys cried while in their car seats and said that their ears hurt. Noise occurs randomly. Dealer states that they can't do anything since it is not reproducible. I offered to record the noise when I enter the car. I would have to have my cell phone ready to do this every time I start the car. Dealer said they will not accept recordings or videos. It has to occur in the presence of their technician. I filed a complaint with Toyota corporate. They said it's up to the dealer. No help there. Internet forums are filled with these random high-pitched noises on late model Toyotas: [XXX] module and/or amplifier are the specified culprits in TSBs. However, since my particular year and model is not listed, they will not investigate or do anything. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My air conditioner smells like mildew
My air conditioner smells like mildew
The catalytic converter appears to be overheating, causing the insulated sheathing in the hood to catch fire and/or melt. I discovered the defect this morning when I opened the hood to refill the windshield wiper fluid.
The catalytic converter appears to be overheating, causing the insulated sheathing in the hood to catch fire and/or melt. I discovered the defect this morning when I opened the hood to refill the windshield wiper fluid.
Airbags never deployed front or side. Vehicle equipped and activated SOS system did not work. vehicle was a total loss and I nearly died in the process
Airbags never deployed front or side. Vehicle equipped and activated SOS system did not work. vehicle was a total loss and I nearly died in the process