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Complaints

Showing 20 of 48
Dec 29, 2018 Service Brakes 22,000 mi

I HAD A GRINDING NOISE IN THE FRONT BRAKES AND TOOK IT TO THE DEALER A COUPLE OF TIMES FINALLY THEY REPLACED THE BRAKES AND TURN THE ROTORS THAT WAS ABOUT SEVEN MONTHS AGO THAT NOISE STARTED AND THEY REPLACE THEM ABOUT A MONTH AGO AND NOW THEY'RE MAKING NOISE AGAIN I DON'T KNOW THERE'S A PROBLEM ...

Dec 29, 2018 Service Brakes 22,000 mi

I HAD A GRINDING NOISE IN THE FRONT BRAKES AND TOOK IT TO THE DEALER A COUPLE OF TIMES FINALLY THEY REPLACED THE BRAKES AND TURN THE ROTORS THAT WAS ABOUT SEVEN MONTHS AGO THAT NOISE STARTED AND THEY REPLACE THEM ABOUT A MONTH AGO AND NOW THEY'RE MAKING NOISE AGAIN I DON'T KNOW THERE'S A PROBLEM ...

Nov 15, 2018 Structure 36 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HYBRID. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CHROME TRIM ON THE DASHBOARD SIGNIFICANTLY REDUCED THE DRIVER'S VISIBILITY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VIEW OF THE FRONT SIDE MIRRORS WERE OBSTRUCTED BY A SHIN...

Nov 15, 2018 Structure 36 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HYBRID. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE CHROME TRIM ON THE DASHBOARD SIGNIFICANTLY REDUCED THE DRIVER'S VISIBILITY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VIEW OF THE FRONT SIDE MIRRORS WERE OBSTRUCTED BY A SHIN...

May 5, 2018 Fuel/propulsion System 20,192 mi

I FILLED MY CAR WITH FULL TANK I AM ONLY RUNNING MY CAR JUST GAVE ME 248 MILES THE FUEL TANK LIGHT WAS FLASHED .AND THE CAR SUPPOSED TO GO FOR 339 OR 349 MILES WITH FULL TANK I WANT TO DOWNTOWN MIAMI FROM TAMPA I WAS SUPPOSED TO STOP TO FULL IT AGAIN.

May 5, 2018 Fuel/propulsion System 20,192 mi

I FILLED MY CAR WITH FULL TANK I AM ONLY RUNNING MY CAR JUST GAVE ME 248 MILES THE FUEL TANK LIGHT WAS FLASHED .AND THE CAR SUPPOSED TO GO FOR 339 OR 349 MILES WITH FULL TANK I WANT TO DOWNTOWN MIAMI FROM TAMPA I WAS SUPPOSED TO STOP TO FULL IT AGAIN.

Aug 16, 2017 Electrical System 10,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HV. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE INSTRUMENT PANEL GAUGES IN SUNNY CONDITIONS. THE VEHICLE WAS TAKEN TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110 (888) 722-4942) WHERE IT WAS DIAGNOSED. THE DEALER SUGGESTED THAT THE C...

Aug 16, 2017 Visibility/wiper 10,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HV. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE INSTRUMENT PANEL GAUGES IN SUNNY CONDITIONS. THE VEHICLE WAS TAKEN TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110 (888) 722-4942) WHERE IT WAS DIAGNOSED. THE DEALER SUGGESTED THAT THE C...

Aug 16, 2017 Electrical System 10,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HV. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE INSTRUMENT PANEL GAUGES IN SUNNY CONDITIONS. THE VEHICLE WAS TAKEN TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110 (888) 722-4942) WHERE IT WAS DIAGNOSED. THE DEALER SUGGESTED THAT THE C...

Aug 16, 2017 Visibility/wiper 10,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA RAV4 HV. THE CONTACT STATED THAT HE WAS UNABLE TO SEE THE INSTRUMENT PANEL GAUGES IN SUNNY CONDITIONS. THE VEHICLE WAS TAKEN TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110 (888) 722-4942) WHERE IT WAS DIAGNOSED. THE DEALER SUGGESTED THAT THE C...

Dec 12, 2016 Service Brakes Crash 1,750 mi

I WAS PULLING INTO A PARKING SPACE IN A PARKING DECK. AS I TURNED INTO THE SPOT I APPLIED THE BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR WOULDN'T SLOW OR STOP. THERE WAS NO BRAKING POWER WHATSOEVER. I TOOK MY FOOT OFF THE BRAKE PEDAL AND THE CAR CRASHED INTO THE CONCRETE WALL.

Dec 12, 2016 Service Brakes Crash 1,750 mi

I WAS PULLING INTO A PARKING SPACE IN A PARKING DECK. AS I TURNED INTO THE SPOT I APPLIED THE BRAKES. THE BRAKE PEDAL WENT TO THE FLOOR AND THE CAR WOULDN'T SLOW OR STOP. THERE WAS NO BRAKING POWER WHATSOEVER. I TOOK MY FOOT OFF THE BRAKE PEDAL AND THE CAR CRASHED INTO THE CONCRETE WALL.

Dec 1, 2016 Unknown Or Other 16,000 mi

AUTOMATIC TRUNK LIFT GATE PISTON HAS NOT WORKED SINCE PURCHASING THIS CAR BRAND NEW WITH 32 MILES ON IT IN MARCH 2016. THE PISTON WAS ORIGINALLY REPLACED 200 MILES INTO DRIVING THE CAR. PISTON HAS REPEATEDLY FALLEN OFF OF JOINT AND HAS CAUSED EXTENSIVE BODY DAMAGE MULTIPLE TIMES. THIS HAPPENED AG...

Dec 1, 2016 Structure 16,000 mi

AUTOMATIC TRUNK LIFT GATE PISTON HAS NOT WORKED SINCE PURCHASING THIS CAR BRAND NEW WITH 32 MILES ON IT IN MARCH 2016. THE PISTON WAS ORIGINALLY REPLACED 200 MILES INTO DRIVING THE CAR. PISTON HAS REPEATEDLY FALLEN OFF OF JOINT AND HAS CAUSED EXTENSIVE BODY DAMAGE MULTIPLE TIMES. THIS HAPPENED AG...

Dec 1, 2016 Unknown Or Other 16,000 mi

AUTOMATIC TRUNK LIFT GATE PISTON HAS NOT WORKED SINCE PURCHASING THIS CAR BRAND NEW WITH 32 MILES ON IT IN MARCH 2016. THE PISTON WAS ORIGINALLY REPLACED 200 MILES INTO DRIVING THE CAR. PISTON HAS REPEATEDLY FALLEN OFF OF JOINT AND HAS CAUSED EXTENSIVE BODY DAMAGE MULTIPLE TIMES. THIS HAPPENED AG...

Dec 1, 2016 Structure 16,000 mi

AUTOMATIC TRUNK LIFT GATE PISTON HAS NOT WORKED SINCE PURCHASING THIS CAR BRAND NEW WITH 32 MILES ON IT IN MARCH 2016. THE PISTON WAS ORIGINALLY REPLACED 200 MILES INTO DRIVING THE CAR. PISTON HAS REPEATEDLY FALLEN OFF OF JOINT AND HAS CAUSED EXTENSIVE BODY DAMAGE MULTIPLE TIMES. THIS HAPPENED AG...

Oct 18, 2016 Structure Crash 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PU...

Oct 18, 2016 Service Brakes Crash 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PU...

Oct 18, 2016 Vehicle Speed Control Crash 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Oct 18, 2016 Structure Crash 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Oct 18, 2016 Service Brakes Crash 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Oct 18, 2016 Suspension Crash 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Oct 18, 2016 Structure Crash 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PU...

Oct 18, 2016 Service Brakes Crash 2,000 mi

I WAS PARKING MY VEHICLE IN A PARKING SPACE (ON AN INCLINE) WHEN I APPLIED THE BREAKS, THE CAR LURCHED FORWARD JUMPED A RAISED SIDEWALK AND CAME TO A STOP AFTER HITTING THE CONCRETE WALL OF A BUILDING. IT CAUSED DAMAGE TO THE BUILDING AND THE FRONT OF THE VEHICLE. I HAD THE VEHICLE CHECKED AT THE PU...

Oct 18, 2016 Vehicle Speed Control Crash 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Oct 18, 2016 Structure Crash 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Oct 18, 2016 Service Brakes Crash 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Oct 18, 2016 Suspension Crash 9,000 mi

MY WIFE WAS DRIVING THIS VEHICLE WHEN SHE WAS BACKING OUT WHEN MY CAR SURGED BACKWARD INTO A TREE THAT PREVENTED HER FROM GOING DOWN A REVENE ON A MOUNTAIN. THERE IS DAMAGE TO THE REAR BUMPER, REAR DOOR, UNDERCARRAGE, AND STRUCTURAL. *TR

Oct 8, 2016 Unknown Or Other 10 mi

WHEN I BOUGHT THIS CAR THE LAST WEEK OF JUNE 2016, MY 2016 RAV4 SLE HYBRID CENTER CONSOLE DECK LID SLAM TO CLOSE THERE IS NO SPRING TO HOLD THE LID IN THE CONSOLE SO YOU CAN CLOSE IT NORMALLY, MY GRANKIDS (6 AND 5 YEARS OLD) CAN GET HURT IF THEY PUT THEIR FINGER, TOOK IT TO THE DEALER THEY SAY THIS ...

Oct 8, 2016 Unknown Or Other 10 mi

WHEN I BOUGHT THIS CAR THE LAST WEEK OF JUNE 2016, MY 2016 RAV4 SLE HYBRID CENTER CONSOLE DECK LID SLAM TO CLOSE THERE IS NO SPRING TO HOLD THE LID IN THE CONSOLE SO YOU CAN CLOSE IT NORMALLY, MY GRANKIDS (6 AND 5 YEARS OLD) CAN GET HURT IF THEY PUT THEIR FINGER, TOOK IT TO THE DEALER THEY SAY THIS ...

Sep 29, 2016 Service Brakes Crash 4,000 mi

AS THE VEHICLE WAS PULLING INTO ITS USUAL PARKING SPOT AT SLOW SPEED WITH THE FOOT BRAKE BEING APPLIED, IT SUDDENLY AND UNCONTROLLABLY ACCELERATED. DESPITE THE FOOT BRAKE BEING FULLY APPLIED, THE VEHICLE COULD NOT BE STOPPED UNTIL IT STRUCK AN UNMOVABLE OBJECT.

Sep 29, 2016 Service Brakes Crash 4,000 mi

AS THE VEHICLE WAS PULLING INTO ITS USUAL PARKING SPOT AT SLOW SPEED WITH THE FOOT BRAKE BEING APPLIED, IT SUDDENLY AND UNCONTROLLABLY ACCELERATED. DESPITE THE FOOT BRAKE BEING FULLY APPLIED, THE VEHICLE COULD NOT BE STOPPED UNTIL IT STRUCK AN UNMOVABLE OBJECT.

Sep 1, 2016 Engine

DURING THE FIRST STARTUP OF THE DAY (OR AFTER COOLED DOWN) THE STEERING WHEEL MOVES RAPIDLY FROM SIDE-TO-SIDE AND THE ENGINE SURGES ROCKING THE CAR BACK AND FORTH. THE CAR IS IN PARK, AND MY FOOT HAS TO BE ON THE BRAKE TO START THE CAR, BUT I'M CONCERNED ABOUT THIS HAPPENING IN TRAFFIC WITH THE CAR ...

Sep 1, 2016 Steering

DURING THE FIRST STARTUP OF THE DAY (OR AFTER COOLED DOWN) THE STEERING WHEEL MOVES RAPIDLY FROM SIDE-TO-SIDE AND THE ENGINE SURGES ROCKING THE CAR BACK AND FORTH. THE CAR IS IN PARK, AND MY FOOT HAS TO BE ON THE BRAKE TO START THE CAR, BUT I'M CONCERNED ABOUT THIS HAPPENING IN TRAFFIC WITH THE CAR ...

Sep 1, 2016 Engine

DURING THE FIRST STARTUP OF THE DAY (OR AFTER COOLED DOWN) THE STEERING WHEEL MOVES RAPIDLY FROM SIDE-TO-SIDE AND THE ENGINE SURGES ROCKING THE CAR BACK AND FORTH. THE CAR IS IN PARK, AND MY FOOT HAS TO BE ON THE BRAKE TO START THE CAR, BUT I'M CONCERNED ABOUT THIS HAPPENING IN TRAFFIC WITH THE CAR ...

Sep 1, 2016 Steering

DURING THE FIRST STARTUP OF THE DAY (OR AFTER COOLED DOWN) THE STEERING WHEEL MOVES RAPIDLY FROM SIDE-TO-SIDE AND THE ENGINE SURGES ROCKING THE CAR BACK AND FORTH. THE CAR IS IN PARK, AND MY FOOT HAS TO BE ON THE BRAKE TO START THE CAR, BUT I'M CONCERNED ABOUT THIS HAPPENING IN TRAFFIC WITH THE CAR ...

Aug 10, 2016 Unknown Or Other 1,000 mi

THE PRE COLLISION SYSTEM (PCS) DOES NOT WARN THAT THE CAR IS CLOSE TO ANOTHER VEHICLE AT ANY SPEED. SINCE IT DOES NOT PROVIDE AN AUDIBLE, HOW CAN ONE BE SURE THAT THE PCS WILL STOP THE VEHICLE BEFORE A COLLISION.

Aug 10, 2016 Unknown Or Other 1,000 mi

THE PRE COLLISION SYSTEM (PCS) DOES NOT WARN THAT THE CAR IS CLOSE TO ANOTHER VEHICLE AT ANY SPEED. SINCE IT DOES NOT PROVIDE AN AUDIBLE, HOW CAN ONE BE SURE THAT THE PCS WILL STOP THE VEHICLE BEFORE A COLLISION.

Jul 28, 2016 Unknown Or Other 2,500 mi

TOYOTA HAS INSTALLED A DECORATIVE SILVER TRIM ON THE 2016 RAV4 DASHBOARD FACING THE PASSENGER COMPARTMENT. THIS TRIM REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN ANGLES OF BRIGHT SUNLIGHT. THIS REFLECTION CAN APPEAR SUDDENLY WHEN MAKING A TURN OR EMERGING FROM A SHADOW. THIS REFLECTION CAN...

Jul 28, 2016 Unknown Or Other 2,500 mi

TOYOTA HAS INSTALLED A DECORATIVE SILVER TRIM ON THE 2016 RAV4 DASHBOARD FACING THE PASSENGER COMPARTMENT. THIS TRIM REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN ANGLES OF BRIGHT SUNLIGHT. THIS REFLECTION CAN APPEAR SUDDENLY WHEN MAKING A TURN OR EMERGING FROM A SHADOW. THIS REFLECTION CAN...

May 1, 2016 Visibility/wiper 10 mi

I AM CITING A SAFETY DEFICIENCY ON 2016 TOYOTA RAV 4 HYBRID LTD, SOLD TO ME BY GREENTREE TOYOTA, DANBURY CT, ON APRIL 27, 2016. IT IS A REFLECTIVE AREA ATTACHED TO THE DASHBOARD, WHICH CAUSES A GLARE INTO THE DRIVER'S EYES WHEN THE VEHICLE DASHBOARD CATCHES THE SUN. THIS UNNECESSARY AND DANGE...

May 1, 2016 Visibility/wiper 10 mi

I AM CITING A SAFETY DEFICIENCY ON 2016 TOYOTA RAV 4 HYBRID LTD, SOLD TO ME BY GREENTREE TOYOTA, DANBURY CT, ON APRIL 27, 2016. IT IS A REFLECTIVE AREA ATTACHED TO THE DASHBOARD, WHICH CAUSES A GLARE INTO THE DRIVER'S EYES WHEN THE VEHICLE DASHBOARD CATCHES THE SUN. THIS UNNECESSARY AND DANGE...

Apr 13, 2016 Engine 5,000 mi

IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LI...

Apr 13, 2016 Engine 5,000 mi

IN THE TOYOTA RAV 4 HYBRID, THE "POWER" (IGNITION" BUTTON IS ABOUT 2.25" FROM THE AC BUTTON. (SEE ATTACHED PHOTO). WHEN YOU ARE DRIVING LESS THAN 10 MPH YOU CAN PUSH THE BUTTON AND THE ENGINE WILL TURN OFF, STEERING WHEEL LOCK UP, AND THE CAR KEEPS ROLLING. THIS HAPPENED TO ME. I WAS STOPPED AT A LI...

Apr 10, 2016 Unknown Or Other 1,800 mi

THE LANE DEPARTURE SYSTEM SHOWS AS "OFF" IN THE STATUS SCREEN HOWEVER IT IS TURNED "ON" IN THE MENU. IT HAS BEEN ON SINCE I BOUGHT IT AND RESPONSIVE, SO I KNOW HOW IT WORKS. \ HOWEVER, SINCE YESTERDAY, WHEN IT SNOWED, I RECEIVED AN ERROR ABOUT PARKING ASSIST NOT WORKING - IT WAS ASSUMED THIS HA...

Apr 10, 2016 Unknown Or Other 1,800 mi

THE LANE DEPARTURE SYSTEM SHOWS AS "OFF" IN THE STATUS SCREEN HOWEVER IT IS TURNED "ON" IN THE MENU. IT HAS BEEN ON SINCE I BOUGHT IT AND RESPONSIVE, SO I KNOW HOW IT WORKS. \ HOWEVER, SINCE YESTERDAY, WHEN IT SNOWED, I RECEIVED AN ERROR ABOUT PARKING ASSIST NOT WORKING - IT WAS ASSUMED THIS HA...

Mar 24, 2016 Visibility/wiper 600 mi

IN FULL SUN CONDITIONS, INFORMATION SCREEN IS WASHED-OUT. TRIED CONTRAST ADJUSTMENT WITH NO SUCCESS. FRONT - SIDE WINDOWS ARE TINTED AS ALLOWED BY ARIZONA VEHICLE CODE.

Mar 24, 2016 Visibility/wiper 600 mi

IN FULL SUN CONDITIONS, INFORMATION SCREEN IS WASHED-OUT. TRIED CONTRAST ADJUSTMENT WITH NO SUCCESS. FRONT - SIDE WINDOWS ARE TINTED AS ALLOWED BY ARIZONA VEHICLE CODE.