Compare to Other Years

Active Recalls (4)

23V478000 Jul 12, 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2022 RAV4 Prime and 2022 Lexus NX450h+ plug-in hybrid electric (PHEV) vehicles. The electric current rectifying module cont...

23V041000 Feb 2, 2023 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime Plug-In Hybrid vehicles. During certain cold weather driving conditions, while driving in EV Mode, the hybrid veh...

22V239000 Apr 13, 2022 ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza,...

20V698000 Nov 12, 2020 EXTERIOR LIGHTING:HEADLIGHTS

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 RAV4 Prime vehicles. The headlight aiming caps may have been improperly closed, allowing for horizontal adjustment of the h...

Complaints

Showing 20 of 256
Dec 4, 2025 Service Brakes Crash

During snowy but manageable conditions, the brake system on my 2021 RAV4 Prime SE failed to respond, and the vehicle did not decelerate when I pressed the brake pedal. A “Pre-Collision System Malfunction” warning appeared shortly before impact. I was unable to steer away despite attempting an ev...

Dec 4, 2025 Air Bags Crash

During snowy but manageable conditions, the brake system on my 2021 RAV4 Prime SE failed to respond, and the vehicle did not decelerate when I pressed the brake pedal. A “Pre-Collision System Malfunction” warning appeared shortly before impact. I was unable to steer away despite attempting an ev...

Dec 4, 2025 Forward Collision Avoidance Crash

During snowy but manageable conditions, the brake system on my 2021 RAV4 Prime SE failed to respond, and the vehicle did not decelerate when I pressed the brake pedal. A “Pre-Collision System Malfunction” warning appeared shortly before impact. I was unable to steer away despite attempting an ev...

Dec 4, 2025 Service Brakes Crash

During snowy but manageable conditions, the brake system on my 2021 RAV4 Prime SE failed to respond, and the vehicle did not decelerate when I pressed the brake pedal. A “Pre-Collision System Malfunction” warning appeared shortly before impact. I was unable to steer away despite attempting an ev...

Dec 4, 2025 Air Bags Crash

During snowy but manageable conditions, the brake system on my 2021 RAV4 Prime SE failed to respond, and the vehicle did not decelerate when I pressed the brake pedal. A “Pre-Collision System Malfunction” warning appeared shortly before impact. I was unable to steer away despite attempting an ev...

Dec 4, 2025 Forward Collision Avoidance Crash

During snowy but manageable conditions, the brake system on my 2021 RAV4 Prime SE failed to respond, and the vehicle did not decelerate when I pressed the brake pedal. A “Pre-Collision System Malfunction” warning appeared shortly before impact. I was unable to steer away despite attempting an ev...

Sep 9, 2025 Service Brakes

The car has a grinding sound and a brake slipping feeling that occurs while traveling and braking over rough pavement. It does not happen consistently, but it does happen fairly regularly (every 2-4 weeks). Note, the grinding sound can range from subtle to quite loud, depending on bump/timing of bra...

Sep 9, 2025 Service Brakes

The car has a grinding sound and a brake slipping feeling that occurs while traveling and braking over rough pavement. It does not happen consistently, but it does happen fairly regularly (every 2-4 weeks). Note, the grinding sound can range from subtle to quite loud, depending on bump/timing of bra...

Aug 1, 2025 Unknown Or Other Crash

On July 24th, I experienced sudden unexpected acceleration with my 2021 Toyota Rav4 Prime XSE (41,600 miles) while driving in the electric mode. I was lining myself up to reverse into my garage and as I paused to switch gears to reverse, the car suddenly accelerated full-speed towards my neighbor's...

Aug 1, 2025 Unknown Or Other Crash

On July 24th, I experienced sudden unexpected acceleration with my 2021 Toyota Rav4 Prime XSE (41,600 miles) while driving in the electric mode. I was lining myself up to reverse into my garage and as I paused to switch gears to reverse, the car suddenly accelerated full-speed towards my neighbor's...

Jan 8, 2025 Air Bags Crash

Upon entering a light controlled intersection at a relatively slow speed (probably less than 20 mph} on wet pavement, an oncoming car suddenly made a left turn directly in front of me. I applied the applied the breaks hard and slid into the passenger side of the turning vehicle. The ABS system did ...

Jan 8, 2025 Service Brakes Crash

Upon entering a light controlled intersection at a relatively slow speed (probably less than 20 mph} on wet pavement, an oncoming car suddenly made a left turn directly in front of me. I applied the applied the breaks hard and slid into the passenger side of the turning vehicle. The ABS system did ...

Jan 8, 2025 Forward Collision Avoidance Crash

Upon entering a light controlled intersection at a relatively slow speed (probably less than 20 mph} on wet pavement, an oncoming car suddenly made a left turn directly in front of me. I applied the applied the breaks hard and slid into the passenger side of the turning vehicle. The ABS system did ...

Jan 8, 2025 Air Bags Crash

Upon entering a light controlled intersection at a relatively slow speed (probably less than 20 mph} on wet pavement, an oncoming car suddenly made a left turn directly in front of me. I applied the applied the breaks hard and slid into the passenger side of the turning vehicle. The ABS system did ...

Jan 8, 2025 Service Brakes Crash

Upon entering a light controlled intersection at a relatively slow speed (probably less than 20 mph} on wet pavement, an oncoming car suddenly made a left turn directly in front of me. I applied the applied the breaks hard and slid into the passenger side of the turning vehicle. The ABS system did ...

Jan 8, 2025 Forward Collision Avoidance Crash

Upon entering a light controlled intersection at a relatively slow speed (probably less than 20 mph} on wet pavement, an oncoming car suddenly made a left turn directly in front of me. I applied the applied the breaks hard and slid into the passenger side of the turning vehicle. The ABS system did ...

Dec 26, 2024 Unknown Or Other

2021 Toyota Rav4 Prime, 69K miles ***** On [XXX] while driving at highway speeds, many warning messages began to scroll across the display. The gas pedal immediately became unresponsive. The power steering stopped working. The car was unable to be stopped with the brake pedal, and it had to be ...

Dec 26, 2024 Unknown Or Other

2021 Toyota Rav4 Prime, 69K miles ***** On [XXX] while driving at highway speeds, many warning messages began to scroll across the display. The gas pedal immediately became unresponsive. The power steering stopped working. The car was unable to be stopped with the brake pedal, and it had to be ...

Oct 24, 2024 Service Brakes Crash

MY [XXX] ’S) SUDDEN ACCELERATION INCIDENT [XXX] - TOYOTA RAV4 2021: I was gliding into a parking space with my foot on the brake and as I went to straighten out the wheel to come to a full stop the car lurched forward full speed and smashed into the car parked in the row that was facing me. Goo...

Oct 24, 2024 Air Bags Crash

MY [XXX] ’S) SUDDEN ACCELERATION INCIDENT [XXX] - TOYOTA RAV4 2021: I was gliding into a parking space with my foot on the brake and as I went to straighten out the wheel to come to a full stop the car lurched forward full speed and smashed into the car parked in the row that was facing me. Goo...

Oct 24, 2024 Forward Collision Avoidance Crash

MY [XXX] ’S) SUDDEN ACCELERATION INCIDENT [XXX] - TOYOTA RAV4 2021: I was gliding into a parking space with my foot on the brake and as I went to straighten out the wheel to come to a full stop the car lurched forward full speed and smashed into the car parked in the row that was facing me. Goo...

Oct 24, 2024 Service Brakes Crash

MY [XXX] ’S) SUDDEN ACCELERATION INCIDENT [XXX] - TOYOTA RAV4 2021: I was gliding into a parking space with my foot on the brake and as I went to straighten out the wheel to come to a full stop the car lurched forward full speed and smashed into the car parked in the row that was facing me. Goo...

Oct 24, 2024 Air Bags Crash

MY [XXX] ’S) SUDDEN ACCELERATION INCIDENT [XXX] - TOYOTA RAV4 2021: I was gliding into a parking space with my foot on the brake and as I went to straighten out the wheel to come to a full stop the car lurched forward full speed and smashed into the car parked in the row that was facing me. Goo...

Oct 24, 2024 Forward Collision Avoidance Crash

MY [XXX] ’S) SUDDEN ACCELERATION INCIDENT [XXX] - TOYOTA RAV4 2021: I was gliding into a parking space with my foot on the brake and as I went to straighten out the wheel to come to a full stop the car lurched forward full speed and smashed into the car parked in the row that was facing me. Goo...

Oct 7, 2024 Electrical System

I was driving along an expressway on a rainy night. The plug-in hybrid car was operating on battery power. Suddenly the motor went dead and it slowed to a stop. This was very dangerous because the expressway traffic had to swerve around me. I may have seen a hybrid system malfunction warning on ...

Oct 7, 2024 Electrical System

I was driving along an expressway on a rainy night. The plug-in hybrid car was operating on battery power. Suddenly the motor went dead and it slowed to a stop. This was very dangerous because the expressway traffic had to swerve around me. I may have seen a hybrid system malfunction warning on ...

Jul 31, 2024 Unknown Or Other

Spontaneous Shattering of Sunroof Glass while driving While driving westbound on [XXX] near Cambridge, Ohio at approximately 6:05 PM my wife and I heard what sounded like an explosion or shotgun blast on the roof of the car. We had a Thule cargo box on top, so my immediate reaction was it has blow...

Jul 31, 2024 Unknown Or Other

Spontaneous Shattering of Sunroof Glass while driving While driving westbound on [XXX] near Cambridge, Ohio at approximately 6:05 PM my wife and I heard what sounded like an explosion or shotgun blast on the roof of the car. We had a Thule cargo box on top, so my immediate reaction was it has blow...

May 21, 2024 Air Bags Crash

My 2021 Toyota RAV4 Prime had traction control, braking issues and failure to warn in the event of a possible forward collision. On a few occasions the brakes seem to just slide and the car would keep moving. Last week I was in an accident and the emergency braking system, the forward collision warn...

May 21, 2024 Service Brakes Crash

My 2021 Toyota RAV4 Prime had traction control, braking issues and failure to warn in the event of a possible forward collision. On a few occasions the brakes seem to just slide and the car would keep moving. Last week I was in an accident and the emergency braking system, the forward collision warn...

May 21, 2024 Forward Collision Avoidance Crash

My 2021 Toyota RAV4 Prime had traction control, braking issues and failure to warn in the event of a possible forward collision. On a few occasions the brakes seem to just slide and the car would keep moving. Last week I was in an accident and the emergency braking system, the forward collision warn...

May 21, 2024 Air Bags Crash

My 2021 Toyota RAV4 Prime had traction control, braking issues and failure to warn in the event of a possible forward collision. On a few occasions the brakes seem to just slide and the car would keep moving. Last week I was in an accident and the emergency braking system, the forward collision warn...

May 21, 2024 Service Brakes Crash

My 2021 Toyota RAV4 Prime had traction control, braking issues and failure to warn in the event of a possible forward collision. On a few occasions the brakes seem to just slide and the car would keep moving. Last week I was in an accident and the emergency braking system, the forward collision warn...

May 21, 2024 Forward Collision Avoidance Crash

My 2021 Toyota RAV4 Prime had traction control, braking issues and failure to warn in the event of a possible forward collision. On a few occasions the brakes seem to just slide and the car would keep moving. Last week I was in an accident and the emergency braking system, the forward collision warn...

May 15, 2024 Vehicle Speed Control Crash

I was driving very slowly in my driveway. I turned to enter my garage. As I put my foot on the break, the car accelerated crashing into my house. There was sudden unexplained and unintended acceleration on my RAV4 prime.

May 15, 2024 Forward Collision Avoidance Crash

I was driving very slowly in my driveway. I turned to enter my garage. As I put my foot on the break, the car accelerated crashing into my house. There was sudden unexplained and unintended acceleration on my RAV4 prime.

May 15, 2024 Back Over Prevention Crash

I was driving very slowly in my driveway. I turned to enter my garage. As I put my foot on the break, the car accelerated crashing into my house. There was sudden unexplained and unintended acceleration on my RAV4 prime.

May 15, 2024 Vehicle Speed Control Crash

I was driving very slowly in my driveway. I turned to enter my garage. As I put my foot on the break, the car accelerated crashing into my house. There was sudden unexplained and unintended acceleration on my RAV4 prime.

May 15, 2024 Forward Collision Avoidance Crash

I was driving very slowly in my driveway. I turned to enter my garage. As I put my foot on the break, the car accelerated crashing into my house. There was sudden unexplained and unintended acceleration on my RAV4 prime.

May 15, 2024 Back Over Prevention Crash

I was driving very slowly in my driveway. I turned to enter my garage. As I put my foot on the break, the car accelerated crashing into my house. There was sudden unexplained and unintended acceleration on my RAV4 prime.

May 10, 2024 Electrical System

The manufacturer issued a recall 10 months ago warning of an electrical charging system issue. They still do not have replacement part available for dealers to repair/replace this. We paid $50,000 for a plug in vehicle that could potentially overheat and catch fire inside our garage. The manufacture...

May 10, 2024 Electrical System

The manufacturer issued a recall 10 months ago warning of an electrical charging system issue. They still do not have replacement part available for dealers to repair/replace this. We paid $50,000 for a plug in vehicle that could potentially overheat and catch fire inside our garage. The manufacture...

Apr 24, 2024 Electrical System

RE: RECALL # 23TA07 for 201 Toyota Rav Prime. An interim recall notice was issued a year ago stating "We are currently preparing a remedy. We will notify you again when remedy is available." Toyota Corporate has no information when this recall will be addressed. I paid over $5000 to get a plug- in...

Apr 24, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Apr 24, 2024 Electrical System

RE: RECALL # 23TA07 for 2021 Toyota Rav Prime. An interim recall notice was issued a year ago stating "We are currently preparing a remedy. We will notify you again when remedy is available." Initially Toyota claimed it would be remedied by 4th quarter 2023. Now Toyota Corporate has no information...

Apr 24, 2024 Electrical System

The manufacturer has not corrected the recall in 10 months

Apr 24, 2024 Power Train

The manufacturer has not corrected the recall in 10 months

Apr 24, 2024 Electrical System

RE: RECALL # 23TA07 for 201 Toyota Rav Prime. An interim recall notice was issued a year ago stating "We are currently preparing a remedy. We will notify you again when remedy is available." Toyota Corporate has no information when this recall will be addressed. I paid over $5000 to get a plug- in...

Apr 24, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Apr 24, 2024 Electrical System

RE: RECALL # 23TA07 for 2021 Toyota Rav Prime. An interim recall notice was issued a year ago stating "We are currently preparing a remedy. We will notify you again when remedy is available." Initially Toyota claimed it would be remedied by 4th quarter 2023. Now Toyota Corporate has no information...

Apr 24, 2024 Electrical System

The manufacturer has not corrected the recall in 10 months

Apr 24, 2024 Power Train

The manufacturer has not corrected the recall in 10 months

Apr 2, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Apr 2, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Mar 19, 2024 Electrical System

Toyota dealerships stated that there is no fix for recalled issue and not to charge the vehicle with the charger and to park it outside my home due to a Potential fire concern We are going on almost a year on this recall and there is still no fix. Recall Code: 23TB07.

Mar 19, 2024 Electrical System

Toyota dealerships stated that there is no fix for recalled issue and not to charge the vehicle with the charger and to park it outside my home due to a Potential fire concern We are going on almost a year on this recall and there is still no fix. Recall Code: 23TB07.

Mar 15, 2024 Vehicle Speed Control

See attached document for complaint

Mar 15, 2024 Vehicle Speed Control

See attached document for complaint

Mar 15, 2024 Vehicle Speed Control

See attached document for complaint

Mar 15, 2024 Vehicle Speed Control

See attached document for complaint

Feb 29, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Feb 29, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Feb 22, 2024 Electrical System

A recall on this vehicle has not been addressed since it came out in July 2023

Feb 22, 2024 Fuel/propulsion System

A recall on this vehicle has not been addressed since it came out in July 2023

Feb 22, 2024 Electrical System

A recall on this vehicle has not been addressed since it came out in July 2023

Feb 22, 2024 Fuel/propulsion System

A recall on this vehicle has not been addressed since it came out in July 2023

Feb 15, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Feb 15, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Feb 9, 2024 Electrical System

Manufacturer has failed to resolve a safety recall issued in July 2023 where defective parts will cause the charging system to burst into flames

Feb 9, 2024 Electrical System

Intermittent issues with the power rear tail gate failing to open. The car will emit a loud beep and the door will stop operating. The dealer claims that there’s no issue even after being shown a video of the issue

Feb 9, 2024 Electrical System

Manufacturer has failed to resolve a safety recall issued in July 2023 where defective parts will cause the charging system to burst into flames

Feb 9, 2024 Electrical System

Intermittent issues with the power rear tail gate failing to open. The car will emit a loud beep and the door will stop operating. The dealer claims that there’s no issue even after being shown a video of the issue

Feb 1, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Feb 1, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Jan 29, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Jan 29, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Jan 24, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Jan 24, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Jan 10, 2024 Unknown Or Other

RECALL HAS NOT BEEN TAKEN CARE OF IN A TIMELY MANNER. CAR MIGHT LIGHT ON FIRE! VERY UNSAFE!

Jan 10, 2024 Electrical System

RECALL HAS NOT BEEN TAKEN CARE OF IN A TIMELY MANNER. CAR MIGHT LIGHT ON FIRE! VERY UNSAFE!

Jan 10, 2024 Unknown Or Other

RECALL HAS NOT BEEN TAKEN CARE OF IN A TIMELY MANNER. CAR MIGHT LIGHT ON FIRE! VERY UNSAFE!

Jan 10, 2024 Electrical System

RECALL HAS NOT BEEN TAKEN CARE OF IN A TIMELY MANNER. CAR MIGHT LIGHT ON FIRE! VERY UNSAFE!

Jan 4, 2024 Fuel/propulsion System Crash

I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. Th...

Jan 4, 2024 Vehicle Speed Control Crash

I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. Th...

Jan 4, 2024 Service Brakes Crash

I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. Th...

Jan 4, 2024 Fuel/propulsion System Crash

I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. Th...

Jan 4, 2024 Vehicle Speed Control Crash

I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. Th...

Jan 4, 2024 Service Brakes Crash

I was pulling into a parking space at a slow speed and breaking when my car accelerated violently and caused me to go across a median and strike another parked vehicle. Police came and did a report. I took my car right away to dealer and they had me take it to their collision shop to be repaired. Th...

Jan 3, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Jan 3, 2024 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Jan 2, 2024 Fuel/propulsion System

Open recall for potential fire issue(DC to DC converter) is not being followed up on by Toyota.

Jan 2, 2024 Fuel/propulsion System

Open recall for potential fire issue(DC to DC converter) is not being followed up on by Toyota.

Dec 28, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Dec 28, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Dec 11, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Dec 11, 2023 Electrical System

Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearin...

Dec 11, 2023 Fuel/propulsion System

Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearin...

Dec 11, 2023 Power Train

Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearin...

Dec 11, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Dec 11, 2023 Electrical System

Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearin...

Dec 11, 2023 Fuel/propulsion System

Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearin...

Dec 11, 2023 Power Train

Toyota issued a recall in July 2023 stating the the DC-DC conversion system may have been damaged in manufacture, potentially causing a short, and possibly leading to a fire if charged at less than 41 degrees. Toyota indicated that a fix would be available in the 4th quarter of 2023. We are nearin...

Dec 10, 2023 Fuel/propulsion System

There is a long-outstanding recall on the external charging system of this vehicle. Toyota delayed the original date of parts availability to 4th quarter 2023. There are no updates to the status of this recall or availability of the repair. I contacted Toyota corporate and they do not have the pa...

Dec 10, 2023 Fuel/propulsion System

There is a long-outstanding recall on the external charging system of this vehicle. Toyota delayed the original date of parts availability to 4th quarter 2023. There are no updates to the status of this recall or availability of the repair. I contacted Toyota corporate and they do not have the pa...

Dec 2, 2023 Electrical System

Toyota issued a recall in July 2023 for risk of fire, charging the vehicle below 41 degrees ambient temperature. It has been 5 months to remedy the situation. Over 40,000 vehicles are affected. In Western New York we are experiencing colder temperatures, making it impossible to charge without a ri...

Dec 2, 2023 Electrical System

Toyota issued a recall in July 2023 for risk of fire, charging the vehicle below 41 degrees ambient temperature. It has been 5 months to remedy the situation. Over 40,000 vehicles are affected. In Western New York we are experiencing colder temperatures, making it impossible to charge without a ri...

Nov 30, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Nov 30, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amo...

Nov 28, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Nov 28, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai...

Nov 18, 2023 Electrical System

Am I supposed to wait for an accident or a fire? This vehicle seems unsafe for my family. This needs your immediate attention.

Nov 18, 2023 Engine

Am I supposed to wait for an accident or a fire? This vehicle seems unsafe for my family. This needs your immediate attention.

Nov 18, 2023 Electrical System

Am I supposed to wait for an accident or a fire? This vehicle seems unsafe for my family. This needs your immediate attention.

Nov 18, 2023 Engine

Am I supposed to wait for an accident or a fire? This vehicle seems unsafe for my family. This needs your immediate attention.

Nov 3, 2023 Electrical System

There’s a recall on my vehicle which Toyota has not remedied in a timely manner which may cause a potential fire. It is stated that the expected remedy to this recall would be replacing the dc-dc converter. I worry every day driving and charging this car about the potential fire risk and I’m hav...

Nov 3, 2023 Electrical System

There’s a recall on my vehicle which Toyota has not remedied in a timely manner which may cause a potential fire. It is stated that the expected remedy to this recall would be replacing the dc-dc converter. I worry every day driving and charging this car about the potential fire risk and I’m hav...

Nov 2, 2023 Electrical System

I received the recall letter (23TB07) 7/12/2023 stating that my RAV4 had potential to start on fire. I have called several times and been told that on this date (11/2/2023), almost 5 months later, there is still no remedy and that there is no projected date for remedy.

Nov 2, 2023 Electrical System

I received the recall letter (23TB07) 7/12/2023 stating that my RAV4 had potential to start on fire. I have called several times and been told that on this date (11/2/2023), almost 5 months later, there is still no remedy and that there is no projected date for remedy.

Oct 25, 2023 Fuel/propulsion System

When engaged, this system cannot tell the difference between traffic lanes/markings and groves on the road/lines separating different coasts of asphalt and will try to steer the vehicle following those lines. It constantly tries to drive the car into the medians

Oct 25, 2023 Lane Departure

When engaged, this system cannot tell the difference between traffic lanes/markings and groves on the road/lines separating different coasts of asphalt and will try to steer the vehicle following those lines. It constantly tries to drive the car into the medians

Oct 25, 2023 Lane Departure

When engaged, this system cannot tell the difference between traffic lanes/markings and groves on the road/lines separating different coasts of asphalt and will try to steer the vehicle following those lines. It constantly tries to drive the car into the medians

Oct 25, 2023 Electrical System

When driving over small bumps while slowing down will cause the rear brakes to lock

Oct 25, 2023 Fuel/propulsion System

When driving over small bumps while slowing down will cause the rear brakes to lock

Oct 25, 2023 Service Brakes

When driving over small bumps while slowing down will cause the rear brakes to lock

Oct 25, 2023 Fuel/propulsion System

When engaged, this system cannot tell the difference between traffic lanes/markings and groves on the road/lines separating different coasts of asphalt and will try to steer the vehicle following those lines. It constantly tries to drive the car into the medians

Oct 25, 2023 Lane Departure

When engaged, this system cannot tell the difference between traffic lanes/markings and groves on the road/lines separating different coasts of asphalt and will try to steer the vehicle following those lines. It constantly tries to drive the car into the medians

Oct 25, 2023 Lane Departure

When engaged, this system cannot tell the difference between traffic lanes/markings and groves on the road/lines separating different coasts of asphalt and will try to steer the vehicle following those lines. It constantly tries to drive the car into the medians

Oct 25, 2023 Electrical System

When driving over small bumps while slowing down will cause the rear brakes to lock

Oct 25, 2023 Fuel/propulsion System

When driving over small bumps while slowing down will cause the rear brakes to lock

Oct 25, 2023 Service Brakes

When driving over small bumps while slowing down will cause the rear brakes to lock

Oct 19, 2023 Unknown Or Other

I am writing to register a complaint about the lack of resolution for the below recall number. the notice, from 3 months ago now, says not to use the electric charger for the vehicle in temperatures below 40 F. I expected a rapid rollout due to the approaching winter but instead Toyota is still sa...

Oct 19, 2023 Unknown Or Other

I am writing to register a complaint about the lack of resolution for the below recall number. the notice, from 3 months ago now, says not to use the electric charger for the vehicle in temperatures below 40 F. I expected a rapid rollout due to the approaching winter but instead Toyota is still sa...

Oct 16, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The...

Oct 16, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The...

Oct 6, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. A local dealer was contacted and confirmed that the part was not yet available. The contact stated tha...

Oct 6, 2023 Electrical System

The contact owns a 2021 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 23V478000 (Electrical System) however, the part to do the recall repair was not yet available. A local dealer was contacted and confirmed that the part was not yet available. The contact stated tha...

Oct 2, 2023 Service Brakes

When braking and hitting a slight bump in the road or on a wet road it actually like my car is accelerating, seems to be a possible issue with the regenerative brake system and the antilock brake system software working together. Luckily i have not hit anyone, but this is a major safety flaw. Has ha...

Oct 2, 2023 Service Brakes

When braking and hitting a slight bump in the road or on a wet road it actually like my car is accelerating, seems to be a possible issue with the regenerative brake system and the antilock brake system software working together. Luckily i have not hit anyone, but this is a major safety flaw. Has ha...

Aug 24, 2023 Electrical System

Went to unplug my charger from 2021 RAV4 prime in May 2023 which was who installed this 220 outlet. He confirms the 220 outlet which was installed previous yr is safe, correcoutside in NH. I found handle of charger was extremely hot to touch and it would not release from car. Locked and unlocke...

Aug 24, 2023 Electrical System

Went to unplug my charger from 2021 RAV4 prime in May 2023 which was who installed this 220 outlet. He confirms the 220 outlet which was installed previous yr is safe, correcoutside in NH. I found handle of charger was extremely hot to touch and it would not release from car. Locked and unlocke...

Jul 26, 2023 Service Brakes Crash

When pulling into a parking spot at less than 5 mph the car accelerated violently and couldn't be stopped while braking. A marble or granite barrier stopped the my car preventing me from going into a shallow ravine and potential on coming traffic. There have been multiple safety recalls on the braki...

Jul 26, 2023 Service Brakes Crash

When pulling into a parking spot at less than 5 mph the car accelerated violently and couldn't be stopped while braking. A marble or granite barrier stopped the my car preventing me from going into a shallow ravine and potential on coming traffic. There have been multiple safety recalls on the braki...

Apr 26, 2023 Power Train

Car won't accelerate for about 1 to 2 seconds from stopped. Didn't have the issue before the 23TA01 recall performed at the Dealership.

Apr 26, 2023 Fuel/propulsion System

Car won't accelerate for about 1 to 2 seconds from stopped. Didn't have the issue before the 23TA01 recall performed at the Dealership.

Apr 26, 2023 Power Train

Car won't accelerate for about 1 to 2 seconds from stopped. Didn't have the issue before the 23TA01 recall performed at the Dealership.

Apr 26, 2023 Fuel/propulsion System

Car won't accelerate for about 1 to 2 seconds from stopped. Didn't have the issue before the 23TA01 recall performed at the Dealership.

Mar 16, 2023 Unknown Or Other

On the driver's display, some Vehicle Settings menu pages do not display properly. The text either appears too dim to read or displays legibly but then disappears. The problem is inconsistent and difficult to replicate. This behavior prevents proper setting or adjustment; and may confuse the driv...

Mar 16, 2023 Unknown Or Other

On the driver's display, some Vehicle Settings menu pages do not display properly. The text either appears too dim to read or displays legibly but then disappears. The problem is inconsistent and difficult to replicate. This behavior prevents proper setting or adjustment; and may confuse the driv...

Feb 16, 2023 Carry Handle, Shell, Base

This is a rotating car seat. At first the seat would rotator from side to rear facing fine. After 5/6 weeks it didn't rotate all the way to rear facing without using the release button. Then when locked in the rear facing position when applying minimal force to the seat it rotates without the use of...

Feb 16, 2023 Carry Handle, Shell, Base

This is a rotating car seat. At first the seat would rotator from side to rear facing fine. After 5/6 weeks it didn't rotate all the way to rear facing without using the release button. Then when locked in the rear facing position when applying minimal force to the seat it rotates without the use of...

Jan 17, 2023 Unknown Or Other

When I took My 2021 Toyota RAV4 Prime in for a dealer service at 18,000 miles they told me my factory tires were badly cupped due to the car needing an alignment. I thought this was strange because I drive carefully, and have not hit any large potholes, and the car is practically new. I then looked ...

Jan 17, 2023 Unknown Or Other

When I took My 2021 Toyota RAV4 Prime in for a dealer service at 18,000 miles they told me my factory tires were badly cupped due to the car needing an alignment. I thought this was strange because I drive carefully, and have not hit any large potholes, and the car is practically new. I then looked ...

Dec 28, 2022 Unknown Or Other

Husband and I bought our 2021 RAV4 Prime from Toyota last Jan, brand new and I’ve had no complaints. On Dec 27, 2022 we were running errands and all of a sudden our sunroof EXPLODED. It sounded like a gun went off right in between us and then showered us with glass residue. There were no cars arou...

Dec 28, 2022 Unknown Or Other

Husband and I bought our 2021 RAV4 Prime from Toyota last Jan, brand new and I’ve had no complaints. On Dec 27, 2022 we were running errands and all of a sudden our sunroof EXPLODED. It sounded like a gun went off right in between us and then showered us with glass residue. There were no cars arou...

Dec 5, 2022 Fuel/propulsion System

Fuel tank does not appear to fill completely. After 10-11 gallons, the liquid may spill. In addition, fuel range on dashboard only registers 410-440 miles after filling. Because tank volume is 14.5 gallons and hybrid mileage is 38 mpg, this indicates only about 11 gallons in tank. Complete fuel fill...

Dec 5, 2022 Fuel/propulsion System

Fuel tank does not appear to fill completely. After 10-11 gallons, the liquid may spill. In addition, fuel range on dashboard only registers 410-440 miles after filling. Because tank volume is 14.5 gallons and hybrid mileage is 38 mpg, this indicates only about 11 gallons in tank. Complete fuel fill...

Nov 9, 2022 Unknown Or Other

The sunroof shatter while I was driving.

Nov 9, 2022 Unknown Or Other

The sunroof shatter while I was driving.

Oct 28, 2022 Unknown Or Other

My 21 rav4 prime has started by ITSELF on at least 6 different occasions I understand that my key fob has the ability to remotely start the car if a button sequence is pressed. This might be a good feature, but unfortuantely this happens by accident when my keys are in my pocket. I am unaware of...

Oct 28, 2022 Unknown Or Other

My 21 rav4 prime has started by ITSELF on at least 6 different occasions I understand that my key fob has the ability to remotely start the car if a button sequence is pressed. This might be a good feature, but unfortuantely this happens by accident when my keys are in my pocket. I am unaware of...

Oct 18, 2022 Unknown Or Other

I was driving my 2021 Toyota Rav4 Prime on the freeway. As I was exiting the freeway there was a LOUD explosion in my car that scared the hell out of my friend and I, almost causing me to get into an accident. I pulled over and got out to see what happened. As I walked around the car I checked the t...

Oct 18, 2022 Unknown Or Other

I was driving my 2021 Toyota Rav4 Prime on the freeway. As I was exiting the freeway there was a LOUD explosion in my car that scared the hell out of my friend and I, almost causing me to get into an accident. I pulled over and got out to see what happened. As I walked around the car I checked the t...

Oct 17, 2022 Unknown Or Other

While driving on the freeway, suddenly we heard a loud noise and then felt particles dropping on us. While attempting to assess what happened in and outside of the vehicle, we noticed the sunroof/moonroof shattered and small shards of glass were everywhere. The loud sound and attempt to assess the s...

Oct 17, 2022 Unknown Or Other

While driving on the freeway, suddenly we heard a loud noise and then felt particles dropping on us. While attempting to assess what happened in and outside of the vehicle, we noticed the sunroof/moonroof shattered and small shards of glass were everywhere. The loud sound and attempt to assess the s...

Sep 13, 2022 Tires 31,386 mi

The contact owns a 2021 Toyota Rav4 equipped with Dunlop Tire, Tire Line: Grandtrek PT20, Tire Size: 225/60/R18, DOT Number: V4H0. The contact stated while driving 70 MPH, the vehicle started shaking abnormally. The contact stated no warning light was illuminated. The contact was able to continue dr...

Sep 13, 2022 Tires 31,386 mi

The contact owns a 2021 Toyota Rav4 equipped with Dunlop Tire, Tire Line: Grandtrek PT20, Tire Size: 225/60/R18, DOT Number: V4H0. The contact stated while driving 70 MPH, the vehicle started shaking abnormally. The contact stated no warning light was illuminated. The contact was able to continue dr...

Aug 7, 2022 Forward Collision Avoidance Crash

After proceeding from a red light, the vehicle rear ended a semi. The Automatic Emergency Braking system did not engage. Although the Forward Collision Warning worked by giving me visual/sound alerts, it has a tendency to be delayed. Richland County City of Mansfield Police Inspected the vehicl...

Aug 7, 2022 Forward Collision Avoidance Crash

After proceeding from a red light, the vehicle rear ended a semi. The Automatic Emergency Braking system did not engage. Although the Forward Collision Warning worked by giving me visual/sound alerts, it has a tendency to be delayed. Richland County City of Mansfield Police Inspected the vehicl...

Jul 30, 2022 Electrical System Crash

May 29 2022 I parked my new RAV4 PRIME EV on an incline and left the vehicle running to keep the a/c cold & radio playing. The car was securely parked atop an incline facing up the incline while still running. While the vehicle sat idle I walked my dog waiting to clean up after him. He was taking a...

Jul 30, 2022 Forward Collision Avoidance Crash

May 29 2022 I parked my new RAV4 PRIME EV on an incline and left the vehicle running to keep the a/c cold & radio playing. The car was securely parked atop an incline facing up the incline while still running. While the vehicle sat idle I walked my dog waiting to clean up after him. He was taking a...

Jul 30, 2022 Electrical System Crash

May 29 2022 I parked my new RAV4 PRIME EV on an incline and left the vehicle running to keep the a/c cold & radio playing. The car was securely parked atop an incline facing up the incline while still running. While the vehicle sat idle I walked my dog waiting to clean up after him. He was taking a...

Jul 30, 2022 Forward Collision Avoidance Crash

May 29 2022 I parked my new RAV4 PRIME EV on an incline and left the vehicle running to keep the a/c cold & radio playing. The car was securely parked atop an incline facing up the incline while still running. While the vehicle sat idle I walked my dog waiting to clean up after him. He was taking a...

Jun 8, 2022 Chest Clip, Buckle, Harness

Harness strap frayed below car seat base pad where strap is not visible or accessible during routine use. Discovered during cleaning of the seat. This weakens the harness and puts the child at risk. Car seat has not been inspected. Manufacturer has not responded to warranty claim.

Jun 8, 2022 Chest Clip, Buckle, Harness

Harness strap frayed below car seat base pad where strap is not visible or accessible during routine use. Discovered during cleaning of the seat. This weakens the harness and puts the child at risk. Car seat has not been inspected. Manufacturer has not responded to warranty claim.

Jun 4, 2022 Service Brakes

We have COMPLETELY lost brakes on MULTIPLE occasions for a few seconds per occasion. Brake loss has occurred upon slow, even braking and on flat, dry, even pavement with no pot poles or loose gravel around. When this happens, an orange light appears on the dash, we lose brakes for a few seconds, the...

Jun 4, 2022 Vehicle Speed Control

We have COMPLETELY lost brakes on MULTIPLE occasions for a few seconds per occasion. Brake loss has occurred upon slow, even braking and on flat, dry, even pavement with no pot poles or loose gravel around. When this happens, an orange light appears on the dash, we lose brakes for a few seconds, the...

Jun 4, 2022 Service Brakes

We have COMPLETELY lost brakes on MULTIPLE occasions for a few seconds per occasion. Brake loss has occurred upon slow, even braking and on flat, dry, even pavement with no pot poles or loose gravel around. When this happens, an orange light appears on the dash, we lose brakes for a few seconds, the...

Jun 4, 2022 Vehicle Speed Control

We have COMPLETELY lost brakes on MULTIPLE occasions for a few seconds per occasion. Brake loss has occurred upon slow, even braking and on flat, dry, even pavement with no pot poles or loose gravel around. When this happens, an orange light appears on the dash, we lose brakes for a few seconds, the...

May 28, 2022 Fuel/propulsion System

Today, May 28, 2022, between 11:40am and 11:45am, I was making a left at an intersection when the vehicle did not respond to my pressing of the gas pedal input. It was highly dangerous and the oncoming traffic had to slow down not to hit me. The car, which usually responds very well to my pressing...

May 28, 2022 Fuel/propulsion System

Today, May 28, 2022, between 11:40am and 11:45am, I was making a left at an intersection when the vehicle did not respond to my pressing of the gas pedal input. It was highly dangerous and the oncoming traffic had to slow down not to hit me. The car, which usually responds very well to my pressing...

May 11, 2022 Service Brakes

All four brake rotors are defective, the metal is pitted scored and not smooth, as it should be. This increases the braking distance. The vehicle is equipped with regenerative braking thus increasing the brake service interval. With mileage at 21600 this is not normal. Upon inspection at the dealer...

May 11, 2022 Service Brakes

All four brake rotors are defective, the metal is pitted scored and not smooth, as it should be. This increases the braking distance. The vehicle is equipped with regenerative braking thus increasing the brake service interval. With mileage at 21600 this is not normal. Upon inspection at the dealer...

May 10, 2022 Air Bags Crash

My RAV4 PRIME was in stop and go traffic. Brakes did not switch from regen braking to physical brakes. Slammed on the brakes several times, they did not slow the car enough. Eventually the brakes locked up as the RAV4 rear ended the car in front. Pushing that car into the one in front of it, and tha...

May 10, 2022 Service Brakes Crash

My RAV4 PRIME was in stop and go traffic. Brakes did not switch from regen braking to physical brakes. Slammed on the brakes several times, they did not slow the car enough. Eventually the brakes locked up as the RAV4 rear ended the car in front. Pushing that car into the one in front of it, and tha...

May 10, 2022 Forward Collision Avoidance Crash

My RAV4 PRIME was in stop and go traffic. Brakes did not switch from regen braking to physical brakes. Slammed on the brakes several times, they did not slow the car enough. Eventually the brakes locked up as the RAV4 rear ended the car in front. Pushing that car into the one in front of it, and tha...

May 10, 2022 Air Bags Crash

My RAV4 PRIME was in stop and go traffic. Brakes did not switch from regen braking to physical brakes. Slammed on the brakes several times, they did not slow the car enough. Eventually the brakes locked up as the RAV4 rear ended the car in front. Pushing that car into the one in front of it, and tha...

May 10, 2022 Service Brakes Crash

My RAV4 PRIME was in stop and go traffic. Brakes did not switch from regen braking to physical brakes. Slammed on the brakes several times, they did not slow the car enough. Eventually the brakes locked up as the RAV4 rear ended the car in front. Pushing that car into the one in front of it, and tha...

May 10, 2022 Forward Collision Avoidance Crash

My RAV4 PRIME was in stop and go traffic. Brakes did not switch from regen braking to physical brakes. Slammed on the brakes several times, they did not slow the car enough. Eventually the brakes locked up as the RAV4 rear ended the car in front. Pushing that car into the one in front of it, and tha...

May 5, 2022 Unknown Or Other

Vehicle abruptly and harshly slowed from 65mph to around 30 on the highway and multiple error lights and messages came up. After initial deceleration the vehicle seemed to drive normally. Once in a safe place to stop the vehicle was shut off and the only errors remained had been check engine and hyb...

May 5, 2022 Unknown Or Other

Vehicle abruptly and harshly slowed from 65mph to around 30 on the highway and multiple error lights and messages came up. After initial deceleration the vehicle seemed to drive normally. Once in a safe place to stop the vehicle was shut off and the only errors remained had been check engine and hyb...

Mar 24, 2022 Forward Collision Avoidance

On March 19, 2022 I was attempting to make a left turn onto a five lane (including the center left turn lane) road. When the traffic cleared my car (a plug-in hybrid in EV mode) did not accelerate as it usually does, but slowly rolled into the first lane of traffic. I pushed the accelerator to the ...

Mar 24, 2022 Forward Collision Avoidance

On March 19, 2022 I was attempting to make a left turn onto a five lane (including the center left turn lane) road. When the traffic cleared my car (a plug-in hybrid in EV mode) did not accelerate as it usually does, but slowly rolled into the first lane of traffic. I pushed the accelerator to the ...

Mar 24, 2022 Unknown Or Other

On March 19, 2022 I was attempting to make a left turn onto a five lane (including the center left turn lane) road. When the traffic cleared my car (a plug-in hybrid in EV mode) did not accelerate as it usually does, but slowly rolled into the first lane of traffic. I pushed the accelerator to the ...

Mar 24, 2022 Forward Collision Avoidance

On March 19, 2022 I was attempting to make a left turn onto a five lane (including the center left turn lane) road. When the traffic cleared my car (a plug-in hybrid in EV mode) did not accelerate as it usually does, but slowly rolled into the first lane of traffic. I pushed the accelerator to the ...

Mar 24, 2022 Forward Collision Avoidance

On March 19, 2022 I was attempting to make a left turn onto a five lane (including the center left turn lane) road. When the traffic cleared my car (a plug-in hybrid in EV mode) did not accelerate as it usually does, but slowly rolled into the first lane of traffic. I pushed the accelerator to the ...

Mar 24, 2022 Unknown Or Other

On March 19, 2022 I was attempting to make a left turn onto a five lane (including the center left turn lane) road. When the traffic cleared my car (a plug-in hybrid in EV mode) did not accelerate as it usually does, but slowly rolled into the first lane of traffic. I pushed the accelerator to the ...

Mar 20, 2022 Service Brakes

While exiting an interstate and applying the brakes, the vehicle struck a small bump (pot-hole) in the roadway with the front passenger wheel. The car lurched forward and stopped slowing down. The brakes had disengaged on all wheels. After approximately 2 seconds, the car started braking again an...

Mar 20, 2022 Service Brakes

While exiting an interstate and applying the brakes, the vehicle struck a small bump (pot-hole) in the roadway with the front passenger wheel. The car lurched forward and stopped slowing down. The brakes had disengaged on all wheels. After approximately 2 seconds, the car started braking again an...

Mar 18, 2022 Electrical System

The fuel gauge reads "E" when there is still 5 gallons left in the tank.

Mar 18, 2022 Fuel/propulsion System

There is an issue with Toyota's Rav4 Prime fuel tank gauge incorrectly reading fuel left in the tank or prematurely stopping gasoline to fill the tank. My car is available for inspection upon request. No safety impact. Dealer confirmed issue by testing my car but says this is "working as intended...

Mar 18, 2022 Fuel/propulsion System

The gas gauge is inaccurate by up to 4.5 gallons of fuel, so even when the fuel gauge displays empty it still has a large amount of fuel still in the tank. Toyota should put a software patch to resolve this issue.

Mar 18, 2022 Electrical System

The fuel gauge reads "E" when there is still 5 gallons left in the tank.

Mar 18, 2022 Fuel/propulsion System

There is an issue with Toyota's Rav4 Prime fuel tank gauge incorrectly reading fuel left in the tank or prematurely stopping gasoline to fill the tank. My car is available for inspection upon request. No safety impact. Dealer confirmed issue by testing my car but says this is "working as intended...

Mar 18, 2022 Fuel/propulsion System

The gas gauge is inaccurate by up to 4.5 gallons of fuel, so even when the fuel gauge displays empty it still has a large amount of fuel still in the tank. Toyota should put a software patch to resolve this issue.

Mar 17, 2022 Fuel/propulsion System

The RAV4 Prime's fuel system holds 14.5 gallons, however only between 10 - 11 gallons of that is usable per the digital "miles to zero" gauge on the instrument panel. When the gauge reaches "zero" and notifies the driver to fill up, the tank only fills 10 -11 gallons and keeps 3 - 4.5 gallons in res...

Mar 17, 2022 Electrical System

The RAV4 Prime's fuel system holds 14.5 gallons, however only between 10 - 11 gallons of that is usable per the digital "miles to zero" gauge on the instrument panel. When the gauge reaches "zero" and notifies the driver to fill up, the tank only fills 10 -11 gallons and keeps 3 - 4.5 gallons in res...

Mar 17, 2022 Fuel/propulsion System

The RAV4 Prime's fuel system holds 14.5 gallons, however only between 10 - 11 gallons of that is usable per the digital "miles to zero" gauge on the instrument panel. When the gauge reaches "zero" and notifies the driver to fill up, the tank only fills 10 -11 gallons and keeps 3 - 4.5 gallons in res...

Mar 17, 2022 Electrical System

The RAV4 Prime's fuel system holds 14.5 gallons, however only between 10 - 11 gallons of that is usable per the digital "miles to zero" gauge on the instrument panel. When the gauge reaches "zero" and notifies the driver to fill up, the tank only fills 10 -11 gallons and keeps 3 - 4.5 gallons in res...

Feb 25, 2022 Engine

Car makes a startling loud noise like a fog horn a few seconds after starting. Noise is loud enough and unexpected it has caused me to accidently press on accelerator on occasion if I have started moving. Apparently a know problem but fix is only European focused. Fortunately nothing was in front of...

Feb 25, 2022 Engine

Car makes a startling loud noise like a fog horn a few seconds after starting. Noise is loud enough and unexpected it has caused me to accidently press on accelerator on occasion if I have started moving. Apparently a know problem but fix is only European focused. Fortunately nothing was in front of...

Feb 16, 2022 Unknown Or Other

Very loud TRAIN HORN sound. TSB issued in other countries like Finland, but not USA. Finland TSB BE-00612T-TME

Feb 16, 2022 Unknown Or Other

Very loud TRAIN HORN sound. TSB issued in other countries like Finland, but not USA. Finland TSB BE-00612T-TME

Feb 12, 2022 Seat Belts

The car had a front passenger and two rear seat passengers, one right and one left. In the middle rear seat there was a tray of cupcakes weighing ~2lbs. As we were driving at night in a complex area of freeway onramps and offramps an alarm started to deploy, beaping steadily. I glanced down at t...

Feb 12, 2022 Seat Belts

The car had a front passenger and two rear seat passengers, one right and one left. In the middle rear seat there was a tray of cupcakes weighing ~2lbs. As we were driving at night in a complex area of freeway onramps and offramps an alarm started to deploy, beaping steadily. I glanced down at t...

Feb 12, 2022 Seat Belts

The car had a front passenger and two rear seat passengers, one right and one left. In the middle rear seat there was a tray of cupcakes weighing ~2lbs. As we were driving at night in a complex area of freeway onramps and offramps an alarm started to deploy, beaping steadily. I glanced down at t...

Feb 12, 2022 Seat Belts

The car had a front passenger and two rear seat passengers, one right and one left. In the middle rear seat there was a tray of cupcakes weighing ~2lbs. As we were driving at night in a complex area of freeway onramps and offramps an alarm started to deploy, beaping steadily. I glanced down at t...

Feb 9, 2022 Structure

Hello Nhtsa, It is a brand new car, while we were driving on the freeway, all off a sudden, we hard noisy drive, eventually smelled plastic. When we saw under the "Underbody plastic shield with clips loosen up" and it is handing half on the road. we were scared and it could even fire up the whole c...

Feb 9, 2022 Engine

Hello Nhtsa, It is a brand new car, while we were driving on the freeway, all off a sudden, we hard noisy drive, eventually smelled plastic. When we saw under the "Underbody plastic shield with clips loosen up" and it is handing half on the road. we were scared and it could even fire up the whole c...

Feb 9, 2022 Unknown Or Other

Hello Nhtsa, It is a brand new car, while we were driving on the freeway, all off a sudden, we hard noisy drive, eventually smelled plastic. When we saw under the "Underbody plastic shield with clips loosen up" and it is handing half on the road. we were scared and it could even fire up the whole c...

Feb 9, 2022 Structure

Hello Nhtsa, It is a brand new car, while we were driving on the freeway, all off a sudden, we hard noisy drive, eventually smelled plastic. When we saw under the "Underbody plastic shield with clips loosen up" and it is handing half on the road. we were scared and it could even fire up the whole c...

Feb 9, 2022 Engine

Hello Nhtsa, It is a brand new car, while we were driving on the freeway, all off a sudden, we hard noisy drive, eventually smelled plastic. When we saw under the "Underbody plastic shield with clips loosen up" and it is handing half on the road. we were scared and it could even fire up the whole c...

Feb 9, 2022 Unknown Or Other

Hello Nhtsa, It is a brand new car, while we were driving on the freeway, all off a sudden, we hard noisy drive, eventually smelled plastic. When we saw under the "Underbody plastic shield with clips loosen up" and it is handing half on the road. we were scared and it could even fire up the whole c...

Jan 31, 2022 Service Brakes

When the vehicle goes over a pothole (or bad road condition) while you are braking, the brakes don’t work for a second, the car feels like it is surging. I almost hit the car in front. This happens a lot. It’s the exact same problem problem with the 2010 prius.

Jan 31, 2022 Service Brakes

When the vehicle goes over a pothole (or bad road condition) while you are braking, the brakes don’t work for a second, the car feels like it is surging. I almost hit the car in front. This happens a lot. It’s the exact same problem problem with the 2010 prius.

Jan 23, 2022 Service Brakes

While braking there is a brief release, which I believe happens when car switches from regenerative to friction braking. It feels like I have taken my foot off the brake for a moment, but I have not. Result is car briefly stops braking, which can cause loss of control. Has happened consistently for ...

Jan 23, 2022 Service Brakes

While braking there is a brief release, which I believe happens when car switches from regenerative to friction braking. It feels like I have taken my foot off the brake for a moment, but I have not. Result is car briefly stops braking, which can cause loss of control. Has happened consistently for ...

Jan 10, 2022 Unknown Or Other

I was driving on a two lane highway going approximately 55mph. It was around 8pm and it was already dark out. There was nothing near me on the road. While driving, I heard a loud explosion/pop. I swerved into the opposite lane due to the sound. Luckily there were no cars oncoming. I was able to get ...

Jan 10, 2022 Unknown Or Other

I was driving on a two lane highway going approximately 55mph. It was around 8pm and it was already dark out. There was nothing near me on the road. While driving, I heard a loud explosion/pop. I swerved into the opposite lane due to the sound. Luckily there were no cars oncoming. I was able to get ...

Dec 13, 2021 Unknown Or Other

This car makes a loud noise (train horn?) when I first begin to drive it on cold days. It makes the noise for a couple of seconds and then stops. If I leave it parked until it cools off and try to drive it again, it makes the noise again. It's very loud and disturbing. I first noticed it when the ...

Dec 13, 2021 Unknown Or Other

This car makes a loud noise (train horn?) when I first begin to drive it on cold days. It makes the noise for a couple of seconds and then stops. If I leave it parked until it cools off and try to drive it again, it makes the noise again. It's very loud and disturbing. I first noticed it when the ...

Dec 12, 2021 Unknown Or Other

Navigation systems are key safety systems that are optional in most cars. The navigation system with its turn by turn instruction allows the driver to focus on driving , while also listening to music or talking on the phones. There have been many times that I or anyone would get lost, miss turns wi...

Dec 12, 2021 Unknown Or Other

Navigation systems are key safety systems that are optional in most cars. The navigation system with its turn by turn instruction allows the driver to focus on driving , while also listening to music or talking on the phones. There have been many times that I or anyone would get lost, miss turns wi...

Dec 10, 2021 Electrical System

The 2021 RAV4 Prime has a known defect with the heat pump causing an alarming sound to be heard within about a 1 minute of startup. The grinding noise causes distraction as it is extremely loud and occurs generally while backing out/maneuvering in tight areas. Toyota released a Service Bulletin in t...

Dec 10, 2021 Unknown Or Other

The 2021 RAV4 Prime has a known defect with the heat pump causing an alarming sound to be heard within about a 1 minute of startup. The grinding noise causes distraction as it is extremely loud and occurs generally while backing out/maneuvering in tight areas. Toyota released a Service Bulletin in t...

Dec 10, 2021 Electrical System

The 2021 RAV4 Prime has a known defect with the heat pump causing an alarming sound to be heard within about a 1 minute of startup. The grinding noise causes distraction as it is extremely loud and occurs generally while backing out/maneuvering in tight areas. Toyota released a Service Bulletin in t...

Dec 10, 2021 Unknown Or Other

The 2021 RAV4 Prime has a known defect with the heat pump causing an alarming sound to be heard within about a 1 minute of startup. The grinding noise causes distraction as it is extremely loud and occurs generally while backing out/maneuvering in tight areas. Toyota released a Service Bulletin in t...

Dec 9, 2021 Unknown Or Other

Please refer to NHSTA tracking #11418659 reported in May 2021. At that time, I described potential safety issues resulting from the remote start of my vehicle being initiated without my knowledge. The vehicle has been inspected by the dealership--whose employees have been very cooperative and helpf...

Dec 9, 2021 Unknown Or Other

Please refer to NHSTA tracking #11418659 reported in May 2021. At that time, I described potential safety issues resulting from the remote start of my vehicle being initiated without my knowledge. The vehicle has been inspected by the dealership--whose employees have been very cooperative and helpf...

Aug 6, 2021 Steering Crash

I was driving on US1 near Dover, DE towards 307 South Boardwalk avenue unit 202, Rehoboth beach, Delaware, 19971. I was driving at around 60 mph and following the traffic flow. I suddenly could not steer the car, the car swayed to the left, hit the curb and came to a stop after I applied breaks. On ...

Aug 6, 2021 Forward Collision Avoidance Crash

I was driving on US1 near Dover, DE towards 307 South Boardwalk avenue unit 202, Rehoboth beach, Delaware, 19971. I was driving at around 60 mph and following the traffic flow. I suddenly could not steer the car, the car swayed to the left, hit the curb and came to a stop after I applied breaks. On ...

Aug 6, 2021 Lane Departure Crash

I was driving on US1 near Dover, DE towards 307 South Boardwalk avenue unit 202, Rehoboth beach, Delaware, 19971. I was driving at around 60 mph and following the traffic flow. I suddenly could not steer the car, the car swayed to the left, hit the curb and came to a stop after I applied breaks. On ...

Aug 6, 2021 Steering Crash

I was driving on US1 near Dover, DE towards 307 South Boardwalk avenue unit 202, Rehoboth beach, Delaware, 19971. I was driving at around 60 mph and following the traffic flow. I suddenly could not steer the car, the car swayed to the left, hit the curb and came to a stop after I applied breaks. On ...

Aug 6, 2021 Forward Collision Avoidance Crash

I was driving on US1 near Dover, DE towards 307 South Boardwalk avenue unit 202, Rehoboth beach, Delaware, 19971. I was driving at around 60 mph and following the traffic flow. I suddenly could not steer the car, the car swayed to the left, hit the curb and came to a stop after I applied breaks. On ...

Aug 6, 2021 Lane Departure Crash

I was driving on US1 near Dover, DE towards 307 South Boardwalk avenue unit 202, Rehoboth beach, Delaware, 19971. I was driving at around 60 mph and following the traffic flow. I suddenly could not steer the car, the car swayed to the left, hit the curb and came to a stop after I applied breaks. On ...

Jun 25, 2021 Fuel/propulsion System

Measuring from when the "low fuel" light comes on, our RAV4 Prime is only accepting 10 gallons of gasoline when refueling (car is advertised having a 14.5 gallon tank). This results in us having to fill up every 400 miles when it should be closer to 600 miles. Complained at least four times to the...

Jun 25, 2021 Fuel/propulsion System

Measuring from when the "low fuel" light comes on, our RAV4 Prime is only accepting 10 gallons of gasoline when refueling (car is advertised having a 14.5 gallon tank). This results in us having to fill up every 400 miles when it should be closer to 600 miles. Complained at least four times to the...

Jun 6, 2021 Fuel/propulsion System

The Drive to Empty estimation of remaining miles is not accurate. Regularly shows less miles than actual for HV mode. For example, after fuel fill up, the display read 508 miles DTE. I drove 38 and then it read 448. It should have said 470, thus it had a 22 mile discrepancy. 1 or 2 miles is fine, b...

Jun 6, 2021 Fuel/propulsion System

The Drive to Empty estimation of remaining miles is not accurate. Regularly shows less miles than actual for HV mode. For example, after fuel fill up, the display read 508 miles DTE. I drove 38 and then it read 448. It should have said 470, thus it had a 22 mile discrepancy. 1 or 2 miles is fine, b...

May 26, 2021 Unknown Or Other

A few months ago I experienced multiple instances of my car self-starting while parked in my garage. I contacted the dealer and then Toyota. In April I received an email/letter stating that the problem had been corrected. However, just this week the problem returned, starting twice two days ago....

May 26, 2021 Unknown Or Other

A few months ago I experienced multiple instances of my car self-starting while parked in my garage. I contacted the dealer and then Toyota. In April I received an email/letter stating that the problem had been corrected. However, just this week the problem returned, starting twice two days ago....

Mar 28, 2021 Fuel/propulsion System 909 mi

DURING ITS FIRST FUEL TANK FILL-UP (AT 909 MILES, ON 3/14/2021), NEW 2021 RAV4 PRIME SE FUEL TANK ACCEPTED LESS THAN THE EXPECTED AMOUNT OF GASOLINE. STARTING AT NEAR-EMPTY, ONLY NINE (9) GALLONS WAS ACCEPTED. AT THE SECOND FILL-UP (ON 3/22/2021), ONLY FOUR GALLONS COULD BE ADDED, AND THE FUEL NOZZL...

Mar 28, 2021 Fuel/propulsion System 909 mi

DURING ITS FIRST FUEL TANK FILL-UP (AT 909 MILES, ON 3/14/2021), NEW 2021 RAV4 PRIME SE FUEL TANK ACCEPTED LESS THAN THE EXPECTED AMOUNT OF GASOLINE. STARTING AT NEAR-EMPTY, ONLY NINE (9) GALLONS WAS ACCEPTED. AT THE SECOND FILL-UP (ON 3/22/2021), ONLY FOUR GALLONS COULD BE ADDED, AND THE FUEL NOZZL...

Feb 9, 2021 Service Brakes 9,300 mi

I AM EXPERIENCING INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES ARE INCREASED COMPARED WITH MY EXPECTATION FOR A GIVEN PEDAL FORCE. PLEASE NOTE THAT THE 2010 TOYOTA PRIUS HAD A SIMILAR ISSUE, AND A REC...

Feb 9, 2021 Service Brakes 9,300 mi

I AM EXPERIENCING INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES ARE INCREASED COMPARED WITH MY EXPECTATION FOR A GIVEN PEDAL FORCE. PLEASE NOTE THAT THE 2010 TOYOTA PRIUS HAD A SIMILAR ISSUE, AND A REC...

Jan 19, 2021 Fuel/propulsion System 700 mi

CAR HAS 750 MILES FROM NEW. FUEL GUAGE DISPLAY 3/4 FULL WHEN TANK IS ACTUALLY FULL.. CAUSES OVERFILLING AND LACK OF TRUST IN GUAGE READING. ALSO CAUSES CHARCOAL FILTER TO FILL WITH GAS. CAUSING IT TO FAIL. IN ADDITION CHECK ENGINE LIGHT TO DISPLAY GENERATING NUMEROUS FAULTS COMES. ALL REQUIRE IM...

Jan 19, 2021 Fuel/propulsion System 700 mi

CAR HAS 750 MILES FROM NEW. FUEL GUAGE DISPLAY 3/4 FULL WHEN TANK IS ACTUALLY FULL.. CAUSES OVERFILLING AND LACK OF TRUST IN GUAGE READING. ALSO CAUSES CHARCOAL FILTER TO FILL WITH GAS. CAUSING IT TO FAIL. IN ADDITION CHECK ENGINE LIGHT TO DISPLAY GENERATING NUMEROUS FAULTS COMES. ALL REQUIRE IM...