2007 TOYOTA RAV4 Suspension Problems

The contact owns a 2007 Toyota Rav4. The contact stated that the vehicle could not be aligned. There were no warning lights illuminated. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Number: 16V596000 (Suspension). The vehicle was taken to a tire shop, and the contact was informed that the rear tie rods were welded, and an alignment was impossible. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 182,342.

Mileage: 182,342

The contact owns a 2007 Toyota Rav4. The contact stated while driving at various speeds, there was an abnormally loud sound coming from underneath the vehicle. The vehicle was taken to an independent mechanic, where the contact was informed that the sound was coming from the tires. The contact was informed that no issues were found. Additionally, the contact stated that the check engine warning light, the traction control warning light, and an unknown warning light were illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown. The VIN was not available.

Subframe rusted in half, the only way I found it was when we put new shocks on it. It peeled off about 1/2 the tread on a brand new tire. Dangerous, if passengers side rear tire would've broke loose it would throw rear of car into oncoming traffic!

The rear sub frame broke/ rusted, needing to be replaced unable to drive car safely

The contact owns a 2007 Toyota Rav4. The contact stated while installing new tires on the vehicle, the mechanic stated that the wheel bearings fractured and that both front axles were rusted. The vehicle was taken to several independent mechanics, and it was confirmed that the wheel bearings were fractured and that the front axles were rusted. The vehicle was not repaired. The dealer was contacted, and the contact left a message. The manufacturer was not contacted. The failure mileage was 179,000.

Mileage: 179,002

OIL BURNING. MASSIVE AMOUNTS OF OIL BURNING. A QUART EVERY 200 500 MILES ON AVERAGE.

Mileage: 150,000

WHILE DRIVING STRAIGHT DOWN THE HIGHWAY THE THERE WAS A POP SOUND IN THE BACK OF THE VEHICLE AND I WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THIS LEAD TO THE RAV4 COMING TO A STOP AFTER IMPALING ON GUARDRAIL FROM FREEWAY SPEEDS. UPON INSPECTION IT APPEARED THAT THE REAR LEFT WHEEL WAS THE CAUSE AND WAS AT AN ANGLE INSTEAD OF BEING PERPENDICULAR TO THE GROUND LIKE THE REST OF THE WHEELS.

Mileage: 146,000

TL* THE CONTACT OWNS A TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE EXPERIENCED A WOBBLE IN THE FRONT SUSPENSION. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOB TYLER TOYOTA LOCATED AT (7201 PENSACOLA BLVD, PENSACOLA, FL 32505) WHERE AN UNKNOWN RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THAT THE REAR TOWING ROD BAR WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE REAR TOW ROD BARS WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *BF*JB

Mileage: 104,000

TOYOTA HAS BEEN CLAIMING I HAVE NO OPEN RECALLS AND I LEARN I HAVE TWO. THEY CAN NOT LOCATE MY VIN TO REMEDY MY ISSUES ... SINCE I'VE OWN THE VEHICLE IN THREE STATES, AND AGAIN NOW HERE IN WISCONSIN. MY VEHICLE BODY IS LITERALLY FALLING APART (ON ITS OWN!) AND I CAN'T REPAIR IT OR GET RECALLS RECTIFIED. IT'S A 2007 WITH UNDER 70K MIKES! I PAID FOR AN EXTENDED WARRANTY AND THEY DID NOTHING BUT OIL CHANGES WHICH I PAID FOR.

77000 MILE LOWER CONTROL ARMS WITH BUSHINGS WENT BAD ,LOWER BALL JOINTS BAD INNER & OUTER TIE RODS BAD , SWAY BAR END LINKS BALL JOINTS BAD.ALIGNMENT & RE-BALANCED TIRES AFTER REPLACEMENT .BEGAN SWAYING IN ROAD FIGHTING STEERING ON EVERY BUMP WITH DIPPING OF FRONT END & VIBRATION BADLY OF CAR ESPECIALLY STEERING WHEEL , WORN NEW TIRES ON OUTSIDES .COMPLETE RECORDS IN TOYOTA VEHICLE REPAIR SERVICE SITE.TOTAL COST SO FAR FOR THE ABOVE IS 158.00 PLUS 44.95 PLUS 1 WEEK DOWN TIME, DUE TO ALL JOINTS BAD AND VIBRATIONS AND SWAYING AROUND HAS CAUSED THE CV SHAFTS TO GET LOOSE GOOD SHAKE AND NOT IN TO OUT SIDEWAYS DIRECTION - UP TO DOWN THEY HAVE SLIGHT PLAY AND HEAR A CLUNK BOTH WAYS (TO BE REPLACED WHEN HAVE MONEY WILL BE ANOTHER 150 TO 195 BUCKS AND ANOTHER DAY OR 2 DOWN TIME, NOT SURE OF FRONT WHEEL BEARINGS YET OR THE REAR SWAY BAR ALL THEM LINKS , THIS IS HOW BAD THE SWAYING GOT SO NEEDS CHECKED ANY BACK PARTS WILL COST ME APPROX 240.00 -- REPLACED PARTS LOWER CONTROL ARMS WITH BALL JOINTS AND BUSHINGS ALONG WITH INNER PLUS OUTER TIE RODS ALONG WITH SWAY BAR LINKS WERE BOUGHT THROUGH AMAZON FROM DETROIT AXEL SELLER SO MAY BE ABLE TO GET RECEIPT IF NEEDED-- THE TIRE RE-BALANCED WAS DONE AT LYNN LAYTON FORD OF DECATUR ALABAMA 256-350-2120 CUSTOMER [XXX] INVOICE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mileage: 76,500

AFTER PROCESSING THE SAFETY RECALL ON THE REAR TIE RODS WHICH CONTROL THE TOE OF THE WHEELS, I DROVE 20K MILES AND THEN NEEDED TO DO ANOTHER ALIGNMENT ON THE REAR OF THE CAR. THE TOE OF BOTH WHEELS ARE OUT OF ADJUSTMENT TO THE LEFT BRINGING THE CAR'S STEERING OUT OF ALIGNMENT AND CAUSING PREMATURE TIRE WEAR. ACCORDING TO TOYOTA, AS THE SAFETY RECALL PROCESS WAS TO CAP THE TOE ADJUSTER BAR ON THE REAR TIE RODS AND FILL THEM WITH EPOXY, THE ONLY WAY TO FIX THIS WAS TO REPLACE THE TIE RODS AND REPEAT THE SAFTY RECALL BUT THIS TIME THEY WOULD CHARGE ME $720 DOLLARS. SO EVEN THOUGH THIS PART HAS HAD SEVERAL SAFETY RECALLS ON IT AND THAT THE FINAL SOLUTION BY TOYOTA WAS TO HOLD IT TOGETHER WITH GLUE. THEY ARE NOT WILLING TO STAND BEHIND THEIR PRODUCT AND FIGURE OUT A LONG TERM SOLUTION THAT ALLOWS FOR THE CAR TO RETAIN ITS ORIGINAL ABILITY TO DO A PROPER ALIGNMENT.

Mileage: 136,000

MY VEHICLE WAS ONE OF APPROXIMATELY 750,000 VEHICLES INVOLVED IN TOYOTA'S 2013 CSJ SAFETY RECALL. HOWEVER, IT WAS EXCLUDED FROM THE AUGUST 2016 GOV SAFETY RECALL, AS WERE ABOUT 420,000 OTHER VEHICLES. ACCORDING TO TOYOTATALK.COM, SINCE SO MANY OF THESE RAV4S WERE EXCLUDED FROM THE G0V SAFETY RECALL WHICH CALLS FOR MANDATORY REPLACEMENT OF THE REAR SUSPENSION ARM MOUNTING HARDWARE, THIS MEANS THERE ARE HUNDREDS OF THOUSANDS OF AFFECTED RAV4 VEHICLES ON AMERICAN HIGHWAYS WITH EITHER: 1. POTENTIALLY RUSTING AND/OR CORRODING MOUNTING HARDWARE FOR THE REAR SUSPENSION ARM THAT HAS NOT BEEN REPLACED 2. THE INABILITY TO HAVE A REAR WHEEL ALIGNMENT WHICH COULD LEAD TO DANGEROUS TIRE WEAR THE TITLE OF THE ARTICLE ON TOYOTATALK.COM IS "THE DEFECTIVE TOYOTA RAV4 TUBE-STYLE REAR SUSPENSION ARM." IT WAS POSTED ON APRIL 28, 2018. HERE IS THE LINK: HTTPS://TOYOTATALK.COM/DEFECTIVE-RAV4-SUSPENSIONS/ ON NOVEMBER 5, 2018, THE OWNER OF DINSMORE TIRE IN MORGANTOWN, WEST VIRGINIA, INFORMED ME THAT ONE OF THE TIRES ON THE REAR HAD UNEVEN REAR. HE CITED A MECHANICAL DEFECT WITH THE VEHICLE AS THE REASON WHY. HE STATED THAT IF IT BECOMES NECESSARY TO SUBMIT A WARRANTY CLAIM ON MY VEHICLE'S TIRES PURCHASED THERE, THAT THE TIRE WITH UNEVEN WEAR WOULD BE EXCLUDED. A PHOTO OF THAT TIRE ACCOMPANIES THIS COMPLAINT. IN THE INTEREST OF SAFETY, ON NOVEMBER 9, 2018, AFTERMARKET REAR SUSPENSION ARMS WERE INSTALLED ON MY VEHICLE. THE INSTALLATION WAS PAID BY ME OUT OF POCKET. A REDACTED COPY OF THE RECEIPT ACCOMPANIES THIS COMPLAINT. SINCE RECALLS ARE VIN SPECIFIC, TOYOTA HAS NOTHING OF SUBSTANCE TO SAY ABOUT THESE CONCERNS. BE THAT AS IT MAY, A COMPLAINT WAS FILED WITH TOYOTA ON NOVEMBER 5, 2018. I AM VERY DISAPPOINTED WITH TOYOTA AND ITS LACK OF ACTION. IT IS MY DEEPEST HOPE THAT SOMETHING CAN BE DONE TO RESOLVE THIS PROBLEM.

Mileage: 134,461

WE HAD RECALL GOV ON MY TOYOTA RAV4 ON 1/18/18 81000 MILES. AT THIS TIME I ALSO HAD NEW FRONT STRUTS AND REAR SHOCKS INSTALLED WITH A FRONT AND REAR ALIGNMENT. THEN 8000 MILES LATER AFTER THE FIX IN OCTOBER I NOTICED EXCESSIVE TIRE WEAR. I TOOK THE VEHICLE IN FOR NEW REAR BRAKES AND AN ALIGNMENT. AT THAT TIME WE WERE TOLD THAT THEY COULD NO LONGER PERFORM A REAR ALIGNMENT DUE TO THIS RECALL "FIX" THAT PERMANENTLY SEALED IT INTO ONE PLACE. WE WERE TOLD THAT IN ORDER TO GET THE CAR BACK INTO ALIGNMENT, WE WOULD HAVE TO REPLACE THE ENTIRE REAR TOE BAR. MY CAR WAS MANUFACTURED WITH AN ADJUSTABLE REAR TIE ROD, AND TOYOTA'S SOLUTION TO AN ENGINEERING FLAW IS TO MAKE THE REAR TIE ROD NO LONGER ADJUSTABLE, THUS COSTING THE CONSUMER HUNDREDS OF DOLLARS TO FIX A SIMPLE ALIGNMENT ISSUE. IT IS NOT FEASIBLE OR FAIR TO EXPECT THE CONSUMER TO PAY HUNDREDS OF DOLLARS FOR AN ALIGNMENT ISSUE, WHEN TOYOTA CREATED THE ISSUE WITH THEIR "FIX" INSTEAD OF CREATING A REPLACEMENT REAR TOE THAT IS ADJUSTABLE LIKE THE CAR WAS MANUFACTURED WITH WHEN I PURCHASED IT. THIS FIX HAS CREATED A NEW SAFETY ISSUE WITH TIRE WARE AND HANDLING ISSUES. BEFORE THE FIX I WAS EXPERIENCED NEITHER OF THESE ISSUES.

THE RECALL ON THE REAR SUSPENSION EPOXIED THE BAR IN PLACE. NOW IT IS NOT POSSIBLE TO DO AN ALIGNMENT. TIRES ARE WEARING UNEVENLY AND VSC LIGHT IS ON ALL THE TIME.

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE WASHING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR TIRES WERE WORN. THE CONTACT MENTIONED THAT THE REAR TIRES WERE REPLACED SIX MONTHS PRIOR TO THE FAILURE BEING NOTICED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY LITHIA TOYOTA OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OREGON 97603) PER NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE REPLACEMENT PART UTILIZED BY THE DEALER HAD NO ADJUSTMENT ABILITY, WHICH WORE OUT THE REAR TIRES IN A SHORT PERIOD OF TIME DUE TO NO ALIGNMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

Mileage: 135,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) BY KOONS TOYOTA (1107 WEST ST, ANNAPOLIS, MD 21401). THE CONTACT STATED THAT THE REMEDY PREVENTED THE REAR TIRES FROM REALIGNING WITHOUT REPLACING THE ENTIRE SUSPENSION ARM. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OPENED CASE NUMBER: 1802022112. THE FAILURE MILEAGE WAS 190,698.

Mileage: 190,698

WE CONTINUE TO ENCOUNTER RESISTANCE WITH CAPITOL TOYOTA, 783 AUTO GROUP AVE NE, SALEM, OR 97301 (503) 399-1011 SCHEDULING AN APPOINTMENT FOR THE RECALL ON OUR VEHICLE. THEY TELL YOU THEY ARE REVIEWING YOUR FILE AND WILL GET BACK TO YOU AND REFUSE TO SCHEDULE. WE'VE ENCOUNTERED THIS SAME TACTIC WITH THIS DEALER ON PAST RECALL NOTICES.

Mileage: 130,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING 45 MPH, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE NOISE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOYOTA OF ROCK HILL (640 GALLERIA BLVD, ROCK HILL, SC 29730) WHERE IT WAS DIAGNOSED THAT THE REAR DIFFERENTIAL COUPLING NEEDED TO BE REPLACED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 888-270-9371 AND STATED THAT NOTHING COULD BE DONE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 141,203.

Mileage: 141,203

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TOYOTA PASADENA AT (626) 795-9787 (3600 E FOOTHILL BLVD, PASADENA, CA 91107) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TOYOTA ISSUED A RECALL FOR THE REAR SUSPENSION AND SUBSEQUENTLY REPAIRED MY VEHICLE; HOWEVER, THE FIX IS INADEQUATE. AFTER THE REAR SUSPENSION ARM (TIE ROD) IS EPOXIED INTO A FIXED POSITION, THE REAR TIRES CAN NO LONGER BE REALIGNED WITHOUT REPLACING THE ENTIRE SUSPENSION ARM. THIS FIX IS INADEQUATE AND PLACES UNDUE FINANCIAL BURDENS ON THE RAV4 OWNERS.

Mileage: 86,000

THIS VEHICLE HAD THE REAR SUSPENSION ARM RECALL (NHTSA 16V596000) . WHEN THE DEALERSHIP DID THE RECALL THEY SEALED THE PARTS IN EPOXY, THE CAR IS OUT OF ALIGNMENT AGAIN IN LESS THAN I YEAR. I TOOK IT BACK TO THE DEALERSHIP AND WAS BEING TOLD THAT IT WILL COST $700 TO GET THE ALIGNMENT DONE. THE SUSPENSION HAS TO BE REPLACED BECAUSE OF THE EPOXY. THIS IS NOT COVERED UNDER THE ONE YEAR WARRANTY OF THE RECALL. TOYOTA SHOULD BE PAYING FOR THIS SINCE THEY DID NOT CORRECT THE ISSUE PROPERLY DURING THE RECALL AND NOW THE CAR CAN NOT HAVE REAR WHEEL ALIGNMENTS. I CANNOT GET A ROUTINE ALIGNMENT BECAUSE OF THE EPOXY USED DURING THE RECALL. THIS IS OUTRAGEOUS.

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN UNKNOWN NOISE UNDERNEATH THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

Mileage: 112,000

THIS VEHICLE HAS HAD THE REAR CONTROL ARM RECALL THAT SEALS THE PART IN EPOXY, MAKING REAR TOE ADJUSTMENT IMPOSSIBLE. THIS VEHICLE IS OUT OF TOLERANCE ON REAR TOE AND WILL COST $685 TO REPAIR. TOYOTA SHOULD BE PAYING FOR THIS SINCE THEY RENDERED THE SUSPENSION PART NON ADJUSTABLE.

Mileage: 92,000

TOYOTA REFUSED TO HAVE THE REAR TIRES OF MY CAR BE ALIGNED. SINCE I SUBMITTED THIS CAR FOR THAT REAR LOWER CONTROL ARM RECALL, I ALWAYS HAVE ISSUES WITH REAR TIRE MISALIGNMENT WHICH TOYOTA OFFERED NO REMEDY. I BELIEVE DRIVING A MISALIGNED WHEELS IS A SAFETY ISSUE.

FOUND BY MAIL ABOUT RAKATA AIR BAGS, AND MY SERVICE FOR OIL,FILTER WAS CALLED BY REPAIR SHOP,TIME FOR SERVICE, FINISH THE CAR SERVICE , BEFORE LIVED I ASK A QUESTION ABOUT, THE RECALL AND HE LOOK THE SCREEN,TOOK 30 SECONDS (FLAHS) AND SAYS, YOU CAR, DON'T HAVE ANY RECALL, WHY? NO IM CURIOUS, WHAT ABOUT THE REAR SUSPENSION ARM 1, AND HEARD ABOUT SEAT BELTS,SAFETY RECALL, AND MOST OF INFO.STILL IN CHINESE OR JAPANES, AND SOME ONE PUT NEW BUT COMO N THEY LOOK CHEAP AND HAVE A TACOMA TOTALLY DIF. FOUND 11 RECALLS, NOW TRASMISSION AUT,BURN OUT,AT 100000 MILES, SORRY BUT LOOK LIKE THE REPAIR SHOPS DON'T CARE ABOUT "US" THE WANT TO SELL CARTS, BUT MAKE A OT OF MISTAKES AND WE PAY TO GET KILL IN CAR ACCIDENT,CAUSE DEFECT OF FACTURY,THEY FIXED THE CARS,BUT LIFE AND FEW THURS AND DLLS DON'T RETURN WIFES,SONS,HUSBAND,GONE SO WHY CARS COMPANIES ARE IN SO MUCH IN A HURRY NOT EASY TO PAY A LOAN OF 60,000 IN 5 YEARS, AND 3 YEARS LATER WANT YOU TO LEAVE THE CAR AND AGAIN,AND AGAIN,AAIN BY T M, PAS,CA #1

Mileage: 105,600

2007 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO REAR LOWER SUSPENSION ARM ASSEMBLY SAFETY RECALL. *LD THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE PARTS WERE NOT YET AVAILABLE IN ORDER TO COMPLETE THE RECALL REPAIR. *JS

IN LATE SUMMER/EARLY FALL 2016 MY 2007 TOYOTA RAV4 BEGAN EXPERIENCING REAR SUSPENSION, ALIGNMENT, AND TIRE WEAR PROBLEMS ASSOCIATED WITH THE TOYOTA RECALL AT THE TIME, ALTHOUGH MY CAR WAS NOT INCLUDED IN THE RECALL. WHEN MY MECHANIC EXAMINED THE CAR, HE SAID IT MADE NO SENSE THAT TOYOTA'S SOLUTION IN THEIR SECOND SUSPENSION RECALL WAS TO EPOXY PIECES IN PLACE AND NOT ALLOW THE VEHICLE'S SUSPENSION TO ADJUST TO MOVEMENT ON THE ROAD WHILE DRIVING. I HAD TO ARGUE WITH THE DEALERSHIP WHO SOLD THE CAR TO GET THEM TO MAKE THE PROPER REPAIRS (PERFORM THE RECALL WORK ON MY CAR) AT NO CHARGE TO ME. THE DAMAGED RUINED MY RELATIVELY NEW TIRES AND I HAD TO GET ANOTHER SET. RECENTLY DURING GENERAL SERVICING, MY MECHANIC DISCOVERED THE SAME TIRE WEAR PROBLEM AND THAT THE REAR TIRES ARE SEVERELY TILTING INWARD, AND THE MOST RECENT REPAIR BY THE DEALER WAS DONE USING A SOLID TIE BAR. IN MY MECHANIC'S PROFESSIONAL OPINION (HE'S BEEN IN BUSINESS FOR SEVERAL DECADES AND DOES CONTRACT WORK FOR A GOVERNMENT ENTITY), THAT KIND OF REPAIR SHOULD NOT HAVE BEEN DONE WITH THAT PIECE OF EQUIPMENT BECAUSE IT WOULD LEAD TO THE FAILURE AND DAMAGE I'M EXPERIENCING AGAIN. IF THE SAME RECALL "FIX" THAT WAS PERFORMED ON MY CAR IS BEING PERFORMED ON ALL OTHERS THAT WERE PART OF THE 3RD RECALL AND BEYOND, OTHER VEHICLES MAY BE IN DANGER OF FAILED PARTS THAT COULD CAUSE LOSS OF STEERING, AS NOTED PER PREVIOUS RECALLS. I HAVE REACHED OUT TO THE DEALER, DISTRICT MANAGER, AND DANICA SORENSON AT TOYOTA WITHOUT SUCCESS. MY CLAIM IS BEING DENIED DESPITE THE EVIDENCE OF AN ONGOING SUSPENSION PROBLEM. WHEN YOU LOOK AT MY CAR, THE IMPROPER TILT OF THE TIRES AND IRREGULAR TREAD WEAR ARE VISIBLE TO THE NAKED EYE. MY CAR WILL NO LONGER PASS INSPECTION DUE SOLELY TO THE TIRE DAMAGE.

Mileage: 122,000

MY 2007 TOYOTA RAV 4 WAS TAKEN TO NORTHERN LAKES AUTO IN HAYWARD WI FOR AN ALIGNMENT, AT WHICH WE WERE TOLD THAT THE REAR TOE WAS OUT OF ALIGNMENT AND NEEDED TO BE LOOKED AT BY THE DEALER. THE RECALL WORK DONE IN 2014 AT A TOYOTA DEALER IN COLORADO SPRINGS CO INVOLVED APPLYING AN EPOXY THAT MADE THIS PART NO LONGER ADJUSTABLE. ON 7/28/17, THE VEHICLE WAS TAKEN THE TOYOTA DEALER, WHICH FAILED AN ALIGNMENT CHECK AT THE REAR TOE. WE WERE TOLD THAT THEY COULD NO LONGER PERFORM A REAR ALIGNMENT DUE TO THIS RECALL "FIX" THAT PERMANENTLY SEALED IT INTO ONE PLACE. WE WERE TOLD THAT IN ORDER TO GET THE CAR BACK INTO ALIGNMENT, WE WOULD HAVE TO REPLACE THE ENTIRE REAR TOE BAR FOR A COST OF 600 DOLLARS. WE CONTACTED THE CORPORATE OFFICE AND WERE OFFERED NOTHING TO FIX THIS ISSUE. MY CAR WAS MANUFACTURED WITH AN ADJUSTABLE REAR TIE ROD, AND TOYOTA'S SOLUTION TO AN ENGINEERING FLAW IS TO MAKE THE REAR TIE ROD NO LONGER ADJUSTABLE, THUS COSTING THE CONSUMER HUNDREDS OF DOLLARS TO FIX A SIMPLE ALIGNMENT ISSUE. IT IS NOT FEASIBLE OR FAIR TO EXPECT THE CONSUMER TO PAY HUNDREDS OF DOLLARS FOR AN ALIGNMENT ISSUE, WHEN TOYOTA CREATED THE ISSUE WITH THEIR "FIX" INSTEAD OF CREATING A REPLACEMENT REAR TOE THAT IS ADJUSTABLE LIKE THE CAR WAS MANUFACTURED WITH WHEN I PURCHASED IT. THE CAR IS WEARING OUT THE TIRES IN THE REAR CUPPING BOTH OF THEM ON THE OUTSIDE AND INSIDE, AND THIS IS A SAFETY ISSUE TO ME AND MY WIFE AND MY 14 YEAR OLD DAUGHTER. I WAS FORCED TO PAY KARI TOYOTA $500 TO FIX THIS ISSUE AND APPLY THE EPOXY AGAIN TO PARTS THAT ARE TO BE ADJUSTABLE AND NOW ARE NOT....I WOULD LIKE TO BE REMBERSED FOR THIS A MOUNT ....WHY SHOULD THE I THE OWNER PAY FOR TOYOTAS BANDAID INCORRECT FIX?

Mileage: 105,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE JIM NORTON DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I FILED A COMPLAINT ON APRIL 18, 2017 (NO. 10979057). THIS A FOLLOW-UP. SINCE THE RECALL NOTICE WAS ISSUED, TOYOTA HAS DONE NOTHING TO HONOR IT. CAN TOYOTA EVADE THEIR RESPONSIBILITY INDEFINITELY?

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (WONDRIES TOYOTA LOCATED AT 1543 WEST MAIN ST AHAMBRIA, CA 91801). THE CONTACT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE AND OPENED CASE NUMBER: 1704141065. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. LONE STAR TOYOTA (LEWISVILLE, TX 469-671-5500) STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 16V59600 WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 115,000

RECEIVED NOTICE LAST FALL (AUG 2016) ABOUT AN "URGENT SAFETY RECALL" ON MY RAV4 - THE RECALL # IS 16V-596. TOYOTA DEALERS STILL HAVEN'T RECEIVED THE PARTS FOR THIS RECALL! THE RECALL NOTICE STATES THAT THE SUSPENSION ARMS COULD SEPARATE RESULTING IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH! WHY DO THEY ISSUE A RECALL IF THEY DON'T HAVE THE PARTS TO FIX IT 9 MONTHS LATER??

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V596000(SUSPENSION) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER PROVIDED A LOANER VEHICLE FOR TWO MONTHS. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT....UPDATED 06/23/ 17 *BF *CN

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER WHERE IT WAS DETERMINED THAT THE RECALL PARTS WERE ON BACK ORDER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE CONTACT WAS GIVEN CASE NUMBER: 1703031571. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA #16V-596: RECEIVED NOTIFICATION SEPT. OR OCT 2016 AND HAVE BEEN CHECKING W/ DEALER SINCE. STILL WAITING FOR PARTS. 4/18/17 CALLED TOYOTA AND WAS TOLD JUNE 3017. NOT HOLDING MY BREATH. MEANTIME REAR ALIGNMENT IS INCORRECT FOLLOWING PREVIOUS LOWER CONTROL ARM ENCASEMENT IN EPOXY AND CAN'T BE CORRECTED. TIRES WEARING IMPROPERLY WHILE WAITING FOR TOYOTA.

Mileage: 82,000

SAFETY RECALL 16V-596 RLSA #1 WHY ARE PARTS NOT AVAILABLE AT PECHELES OF WASHINGTON NC. LAST ADVISEMENT FROM PECHELES OF WASHINGTON WAS ON 4/14/2017 NO INDICATIONS OF REAR END FAILURE AS OF 4/15/2017 LAST SERVICED JAN 10 2017 AT PECHELES OF WASHINGTON NC AT MILEAGE 52463. RECEIVED RECALL NOTICE ON 10/25/16 AT MILEAGE 51607.

Mileage: 51,607

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 05/03/17 *BF *AS

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE REAR OF THE VEHICLE FELT LIKE IT WAS FISHTAILING. THE CONTACT MAINTAINED CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THEY WOULD HAVE TO INSTALL REAR TOW ADJUSTMENTS ON BOTH REAR SIDES OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SERVICED PER A REAR SUSPENSION RECALL IN AUGUST OF 2014; HOWEVER, THE REMEDY FAILED. THE INDEPENDENT MECHANIC STATED THAT THE RECALL REPAIRS CAUSED THE VEHICLE TO NOT HAVE A REAR END ALIGNMENT AND CAUSED UNUSUAL WEAR AND TEAR ON THE REAR TIRES. SINCE SEPTEMBER OF 2016, THE CONTACT HAD TO REPLACE THE REAR TIRES THREE TIMES. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Mileage: 160,000

THERE HAVE BEEN TWO SAFETY RECALLS ON THE REAR LOWER SUSPENSION ARMS OF 2006 TO 2011 TOYOTA RAV 4S. I HAD BOTH RECALL REMEDY PROCEDURES PERFORMED ON MY VEHICLE. THE SECOND RECALL REMEDY INVOLVED SEALING THE ADJUSTABLE SUSPENSION ARMS WITH AN EPOXY WHICH MAKES THEM NON-ADJUSTABLE IN THE FUTURE. I HAD THIS PERFORMED 6/4/14. THIS REMEDY ALSO RENDERS THE REAR WHEELS UNABLE TO BE ALIGNED. THEREFORE, IF THE REAR WHEELS GO OUT OF ALIGNMENT, THE REAR SUSPENSION HAS TO BE REPLACED. SO INSTEAD OF A $60 ALIGNMENT CHARGE, THE CUSTOMER IS NOW SUBJECT TO A $480 REPLACEMENT CHARGE EVERY TIME THEIR CAR NEEDS REALIGNMENT. I PUT NEW TIRES ON MY CAR ON 12/19/2014. ON 1/1/17, MY MECHANIC NOTICED OUTER EDGE TIRE WEAR ON BOTH REAR TIRES SUGGESTING AN ALIGNMENT ISSUE. ON 1/18/17, SEARS CONFIRMED ONLY REAR WHEELS OUT OF ALIGNMENT. ON 1/27/17, LOCAL TOYOTA DEALER CONFIRMED REAR WHEELS OUT OF ALIGNMENT AND SAID $480 REPLACEMENT OF REAR SUSPENSION ARMS WAS ONLY SOLUTION. THE LOCAL SERVICE MANAGER SAID THEY NEW THERE WOULD BE PROBLEMS WHEN THIS RECALL REMEDY WAS PUT INTO PLACE BY TOYOTA. MY REAR TIRES WERE RUINED AT 24,000 MILES. I ASKED TOYOTA TO PAY FOR THE REPLACEMENT (CASE NO. 1701201908). THEY REFUSED AND SAID IT WAS A DECISION MADE AT THE US REGIONAL MANAGER LEVEL THAT WAS ACCEPTED BY TOYOTA NATIONAL. I REPLACED ALL 4 TIRES AND THE REAR SUSPENSION ARMS. I OPTED FOR AFTER MARKET ADJUSTABLE REAR ARMS AT A COST OF $222 PLUS ALIGNMENT. I ASSUME I AM NOW AT MORE RISK ON THE HIGHWAY. TOYOTA FORCED THIS DECISION BY PROVIDING A NON-ADJUSTABLE SOLUTION FOR A FAULTY ADJUSTABLE PART. THEIR DECISION NOW COSTS CUSTOMERS $480 EVERY TIME THEY NEED A $60 ALIGNMENT. MY CAR WAS DRIVEN ONLY ON NORMAL PAVED ROADS AND HIGHWAYS. THIS IS UNFAIR TO CUSTOMERS AND PLACES CUSTOMERS LIKE ME A HIGHER RISK IF THEY ARE UNWILLING TO PAY THE REPLACEMENT COST. I ALSO CALLED NHTSA AND STARTED COMPLAINT (REF. 1063186, BEAU).

Mileage: 126,512

THE REAR SUSPENSION SOUNDS LOOSE. TWO MONTHS AGO DESERT TOYOTA, IN TUCSON, SUPPOSEDLY ORDERED THE RECALLED REAR LOWER SUSPENSION ARMS. I AM STILL WAITING FOR THEIR PARTS. TODAY THEY TOLD ME IT WOULD BE ANOTHER TWO MONTHS. I THINK THAT IS UNACCEPTABLE. WHATEVER YOU CAN DO TO EXPEDITE THE SOLUTION WOULD BE APPRECIATED. [XXX] [XXX] OR [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

Mileage: 119,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A TIME FRAME OF WHEN THE PARTS WOULD BECOME AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA RECALL NO. 16V-596. WHAT IS THE PARTS STATUS? MY LOCAL DEALERSHIP STATES PARTS NOT AVAILABLE FOR COMPLETION OF RECALL 16V-596. THIS FEELS ME WITH DREAD, IN THAT I DO NOT DARE DRIVE MORE THAN 5 TO 10 MILES FROM MY RESIDENCE WHICH I DO WITH GREAT TREPIDATION AND I DO NOT DARE TAKE MY GRANDCHILDREN WITH ME. I NEED TO DRIVE FOR DAILY CONVENIENCES, IE FOOD AND MEDICAL APPTS. TO NAME A FEW. WHAT IS THE STATUS OF THESE PARTS FOR THIS SAFETY RECALL. MY RAV-4 WAS LAST SERVICED AT PECHELES OF WASHINGTON NC ON 10 25 2016- INVOICE NO. TOCS233900-CUSTOMER 28903. CURIOUS? ARE WE WAITING ON SOME ONE TO SUFFER AN UNTIMELY DEMISE BEFORE WE GET AFTER TOYOTA INC. THIS LACK OF PROGRESS OR AN UPDATE AS TO THE STATUS OF THE PARTS IS TROUBLESOME.

Mileage: 51,607

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V598000 (SUSPENSION). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA RECALL NO 16V 596. ATTEMPTED TO HAVE RECALL COMPLETED AT WASHINGTON NC PECHELES TOYOTA. PARTS ARE NOT AVAILABLE AS OF 10 25 2016. WHAT IS THE HOLD UP? FAILURE OF RLSA WILL RESULT IN LOSS OF VEHICLE CONTROL- SERIOUS SAFETY ISSUE.

Mileage: 51,607

REAR TIE ROD (SUSPENSION ARM) DISCONNECTED WHILE DRIVING 60 MPH CAUSING DRIVER TO LOSE CONTROL AND SPIN OFF HIGHWAY. VEHICLE WAS SERVICED IN FEBRUARY 2015 FOR THE RECALL (13V383000) THAT ADDRESSES REAR SUSPENSION ARM ADJUSTMENT.

Mileage: 115,000

I AM THE SECOND OWNER ON THIS CAR AND IT HAS BEEN IN FOR REPAIR 7 TIMES FOR VARIOUS RECALLS. DOES THE LEMON LAW APPLY TO MY CAR? YOU HAVE RECALLED THE ELECTRICAL WINDOWS SUSPENSION SEAT BELTS CRUISE CONTROL WHAT ELSE IS COMING! CLAREMONT TOYOTA IN CALIFORNIA HAD A COMPLETE CHECK ON THE CAR AND I PAID 1500 BUT I STILL SEE RECALLS. WHAT IS GOING ON???? I HAVE ANOTHER APPOINTMENT FOR THE SUSPENSION ON MONDAY 8/15/16

Mileage: 68,000

ON JULY 31ST, 2015, THE TOYOTA DEALERSHIP PERFORMED A SUSPENSION RECALL WORK TO REPLACE BOTH "REAR #1 LOWER SUSPENSION ARMS". THAT WORK INCLUDED A 4 WHEEL ALIGNMENT AND A PERMANENT SEALANT THAT PREVENTED FUTURE REAR ALIGNMENT OF THE REAR WHEELS. ON AUGUST 3RD, 2016, (APPROX. 13K MILES LATER) THE VEHICLE WAS TAKEN TO A LES SCHWAB TIRE CENTER TO HAVE THE BRAKES INSPECTED. DURING THE BRAKE INSPECTION, THE TECHNICIAN NOTED SEVERE ABNORMAL TIRE TREAD WEAR ON THE INSIDE SHOULDERS OF BOTH REAR TIRES. THE INSIDE SHOULDER OF THE RIGHT REAR TIRE WAS SO SEVERE THAT IT WAS SHOWING STEEL BELTS AND WAS NEAR FAILURE (IMMANENT TIRE BLOWOUT CONDITION). LES SCHWAB NOTED THAT THE FRONT TIRES HAD NORMAL EVEN WEAR. NOTE: THE 4 WHEEL ALIGNMENT PERFORMED ON 7/31/2015 WAS THE ONLY ALIGNMENT PERFORMED PRIOR TO 8/3/2016, THE ALIGNMENT CHECK ON 8/3/2016 INDICATED THE FRONT WHEEL ALIGNMENT WAS VERY CLOSE AND WITHIN TOLERANT RANGE OF THE 7/31/2015 ALIGNMENT, AND THE VEHICLE HAS NOT INVOLVED IN ANY ACCIDENTS SINCE BEFORE 7/31/2015. I BELIEVE THE SAFETY RECALL WORK PERFORMED BY TOYOTA ON 7/31/2015 DID NOT FIX THE STATED PROBLEM IN THE SAFETY RECALL (TOYOTA RECALL 'OPERATION 77TOZ-CSJ' REF: NHTSA CAMPAIGN NUMBER: 13V383000). EITHER THE RECALL WORK WAS NOT PERFORMED CORRECTLY OR THE PARTS OR METHOD OF THE RECALL FAILED TO CORRECT THE ISSUE LEAVING MY CAR WITH AN UNSAFE WHEEL ALIGNMENT CAUSING SEVERE ABNORMAL WEAR ON THE INSIDE SHOULDERS OF THE REAR TIRES LEAVING MY CAR AT RISK OF REAR TIRE BLOW OUT. THE LES SCHWAB TIRE CENTER REPLACED THE TIRES AND THE REAR #1 CONTROL ARMS WITH 'APPROVED AFTER-MARKET PARTS' TO ALLOW FOR A SAFE REAR ALIGNMENT OF THE VEHICLE.

Mileage: 117,500

REAR SWAY BAR LINKS RUSTED AND BROKEN. COLONIAL TOYOTA WANTS TO CHARGE $398 FOR REPLACEMENT WHILE IT ONLY COSTS AROUND $50 FOR THE PART. THUS, TWO COMPLAINS. 1. MANUFACTURER TOYOTA SHOULD COVER THE DEFECTIVE PARTS REPLACEMENT VIA RECALL AS THIS COMPLAIN IS WIDESPREAD. 2. TOYOTA SHOULD REQUIRE DEALER TO NOT CHARGE OUTRAGEOUS AMOUNT FOR THIS AND COVER THE COST.

Mileage: 129,500

AFTER HEARING A CLUNK TYPE SOUND BACK IN 2012 I TOOK THE CAR TO THE DEALER AND FOUND OUT THAT THE RIGHT REAR SAY BAR LINKAGE HAD RUSTED OUT. THE SWAY BAR WAS NOT SECURE ANYMORE. FAST FORWARD TO THE FALL OF 2015 AND NOW I HAVE THE SAME SOUND...NOT REMEMBERING ABOUT PRIOR INCIDENT I FINALLY DISCOVER THAT THE LEFT SWAY BAR LINKAGE IS NOT RUSTED OFF TOO. WHY WOULDNT THE DEALER DO BOH REPLACEMENTS BACK THEN. AND BY PUTTING ONLY ONE NEW ONE DID THAT PUT PRESSURE ONTO THE OTHER ONE. ISNT IT ODD TO HAVE BOTH SIDE OF A SWAY BAR LINK RUST OUT. THIS PROBLEM SEEMS A BIT TOO WIDESPREAD TO IGNORE.

Mileage: 126,000

I WAS DRIVING ON A CITY STREET IN WEST HAVEN CT (NEAR 195 W SPRING ST) WHEN I HEARD A METALIC NOISE FROM THE REAR OF THE VEHICLE AND LOST CONTROL OF THE CAR, VEERING INTO THE INCOMING TRAFFIC LANE. I WAS DRIVING < 25 MPH AND THE PAVEMENT WAS DRY, AND MANAGED TO PARK THE CAR ON THE SIDE OF THE ROAD. FORTUNATELY THERE WERE NO CARS IN THE INCOMING LANE, AND THERE WAS NO INJURY. MY WIFE WAS IN THE PASSENGER SEAT NEXT TO ME. UPON INSPECTING THE CAR, I DISCOVERED THAT THE REAR RIGHT WHEEL WAS TILTED AT AN ANGLE RELATIVE TO THE BODY OF THE CAR. I CALLED AAA (TIME WAS AROUND 7:45 A.M.) AND A TOWING TRUCK ARRIVED , AND TOWED MY CAR TO A NEARBY GARAGE (ROBERT'S SERVICE CENTER, INC., 216 BUCKINGHAM AVE, MILFORD, CT). I DID NOT CALL POLICE OR TAKE A PICTURE. THE SERVICE SUPERVISOR INFORMED ME THAT AFTER INSPECTING THE CAR, THEY FOUD THAT THE REAR FORWARD CONTROL ARM HAD FAILED (COME APART AT THE MIDDLE). THIS CONTROL ARM WAS THE SUBJECT OF A SAFETY RECALL BY TOYOTA IN 2013, AND MY VEHICLE WAS REPAIRED AT GIRARD TOYOTA IN NEW LONDON, CT, AT THE TIME OF THE RECALL. THE FAILED ARM STILL HAD THE REPAIR STICKER ON IT. THE SHOP REMOVED AND REPLACED THE FAILED CONTROL ARM AND THE ONE THAT WAS STILL INTACT ON THE LEFT REAR WHEEL. THE CAR IS NOW DRIVABLE. I BELIEVE THAT THE OUTCOME IS LIKELY TO HAVE BEEN CATASTROPHIC IF IT HAD HAPPENED ON THE HIGHWAY. I REPORTED THE INCIDENT TO TOYOTA AND WAS GIVEN THE CASE NUMBER 1604300620. I SPOKE TO A CASE MANAGER, MR. THORN. MY INTENTIONS WERE TO; 1) ALERT TOYOTA THAT A RECALL FIX HAS FAILED ON MY CAR; 2) I WANTED A TOYOTA DEALER TO INSPECT MY CAR FOR AN INDEPENDENT EVALUATION AND TO ASSURE SAFETY OF THE VEHICLE; 3) REIMBURSE ME FOR THE COST OF REPAIRS. HE ACKNOWLEDGED RECEIVING THE INFORMATION, BUT INDICATED THAT A TOYOTA DEALER CANNOT GUARANTEE A THIRD PARTY WORK. HE ASKED ME TO FILE MY EXPENSES, BUT WITH NO ASSURANCE THAT IT WILL BE HONORED.

Mileage: 55,000

THE CAR WAS RECALLED IN 2014 FOR THE REAR CONTROL ARMS. THEY WERE REPLACED IN 2014. 2 YEARS LATER AND THE PART BROKE AGAIN. HAD JUST PULLED OUT OF A SIDE STREET WHEN IT BROKE, SO WAS ABLE TO PULL TO THE SIDE OF THE ROAD. HAD CAR TOWED TO MECHANIC. COST $560 TO HAVE IT REPLACED. COULD HAVE BEEN DEADLY IF I HAD BEEN ON THE INTERSTATE.

Mileage: 152,000

R/R SWAY BAR END LINK BROKEN. UPPER AND INTERMEDIATE STEERING SHAFT BROKEN.

Mileage: 118,000

STABILIZER LINK ON REAR OF CAR SNAPPED.. HEARD LOAD NOISE.. SOME RATTLE ALSO.. DEALER REPLACED BOTH RIGHT AND LEFT STABILIZER LINKS.. WAS CHARGED 275.00 FOR EACH..

Mileage: 80,600

SWAY BAR

WHILE LOOKING INTO A REAR SUSPENSION PROBLEM, IT WAS OBSERVED THAT THE REMEDY FOR RECALL 13V-383 WAS NOT PERFORMED PROPERLY ON ONE SIDE OF THE CAR. NOT ENOUGH EPOXY WAS USED ON ONE END OF THE SUSPENSION ARM, SO THERE IS A GAP IN THE EPOXY THAT EXTENDS TO THE ADJUSTING TUBE NUT. THAT SIDE IS ALSO OUT OF ALIGNMENT. THE TOYOTA SERVICE CENTER DID NOT REDO THE FIX AS REQUESTED. THE SERVICE MANAGER FORWARDED A PHOTO TO A DISTRICT REP TO MAKE A DECISION. OVER TWO WEEKS NOW WITHOUT A RESPONSE.

Mileage: 91,288

THERE WAS AN INTERMITTENT, LOUD CLUNK SOUND FROM THE REAR OF THE VEHICLE. IT WAS EVENTUALLY DETERMINED THAT A REAR STABILIZER LINK WAS CORRODED AND FAILED. PARTS ON BOTH SIDES WERE REPLACED BASED ON THE RECOMMENDATION OF THE TOYOTA SERVICE CENTER.

Mileage: 91,355

OUR 2007 RAV4 WAS SERVICED AT A TOYOTA SERVICE CENTER ON 8/11/2015. THE REAR ALIGNMENT WAS FOUND TO BE OUTSIDE OF THE SPECIFIED RANGE. THE REAR SUSPENSION ARMS (TIE RODS) WERE INSPECTED AND THE ALIGNMENT WAS ADJUSTED LAST YEAR AS PART OF RECALL 13V-383. AN EPOXY WAS APPLIED TO MAKE THESE PARTS NON-ADJUSTABLE AND SEAL THEM TO PREVENT CORROSION THAT HAS LED TO PART FAILURES. BOTH REAR TIE RODS ON OUR VEHICLE HAD ACTUALLY BEEN REPLACED IN JANUARY 2012 AFTER SUCH A FAILURE CAUSED US TO CRASH. CORRECTING THE REAR ALIGNMENT NOW REQUIRES REPLACING THESE PARTS AGAIN AND RE-APPLYING THE EPOXY FROM RECALL 13V-383, AT THE OWNER'S EXPENSE. I WAS QUOTED $750 + TAX ($660 ON TOP OF THE USUAL $90 ALIGNMENT CHARGE). WE HAVE NOT YET HAD THIS FIXED. I WROTE TO DANIEL C. SMITH OF NHTSA IN JUNE TO POINT OUT THIS PROBLEM BASED ON OTHER REPORTS, BEFORE REALIZING OUR VEHICLE WOULD HAVE THE SAME ISSUE. IF THE EPOXY DOES NOT PREVENT THE PART FROM ADJUSTING OUTSIDE OF SPECS, HOW WELL IS IT SEALING TO PREVENT CORROSION? NHTSA INFORMED ME THAT TOYOTA KNOWS OF 19 CONTINUED FAILURES IN VEHICLES THAT HAD REMEDY 13V-383 APPLIED (THE SECOND REMEDY FOR THIS SAFETY DEFECT). 12 REPORTS WERE FOR COMPLETE TIE ROD SEPARATION. TOYOTA SHOULD ALSO TRACK THESE ALIGNMENT CHANGES AS A POTENTIAL PRECURSOR TO FAILURES.

Mileage: 90,270

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER A MANUFACTURER RECALL WHERE ALL FOUR TIRES WERE ALIGNED. THE DEALER USED AN EPOXY RESIN ON THE REAR OF THE VEHICLE NEAR THE TIE ROD ASSEMBLIES AND THE FRAMING. MONTHS LATER, AFTER THE MANUFACTURER RECALL REPAIR WAS PERFORMED, THE VEHICLE WAS NOT ABLE TO RECEIVE AN ALIGNMENT AND TWO INDEPENDENT MECHANICS STATED THAT THE EPOXY PREVENTED THE TIRES FROM RECEIVING A REAR ALIGNMENT. THE CONTACT WAS INFORMED THAT ONLY THE FRONT ALIGNMENT COULD BE PERFORMED. THE VEHICLE WAS NOT REPAIRED AND THE DEALER REFUSED TO REMEDY THE REMOVAL OF THE EPOXY RESIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

JUST GOT OFF THE HIGHWAY AND WAS DRIVING ON CITY STREETS.STARTED HEARING SOME CREAKING NOISE, AND THEN A FEW CLUNKS AND A BANG/POP AS I WAS GOING AROUND A CORNER AT ABOUT 3-5MPH I PULLED INTO THE DRIVEWAY IN FRONT OF ME. I SEE MY RIGHT REAR TIRE HAS CAVED IN AND IS RUBBING AGAINST THE INSIDE OF THE WHEEL WELL. AFTER JACKING UP THE CAR AND TAKING THE TIRE OFF I SEE THE ENTIRE BRAKE ASSEMBLY IS ROTATED IN, AND THE BOLTS HOLDING IT TO THE REAR SUSPENSION ARE BENT OUT OF PLACE. PERHAPS THIS IS THE RESULT OF THE BAND-AID EPOXY FIX FOR THE TOYOTA REAR SUSPENSION RECALL. THIS IS A MAJOR SAFETY ISSUE!

Mileage: 106,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A GRINDING SOUND COMING FROM THE TIRES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE TIRES WERE WEARING DOWN AND THE REAR SUSPENSION NEEDED TO BE REPLACED. THE FAILURE OCCURRED IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000.

Mileage: 185,000

SUN VISOR IS CAUSING HEAD INJURIES, THIS DRIVERS SIDE SUN VISOR KEEP DROPPING AT EYE LEVEL AND HIT ON THE HEAD WHILE WE ARE DRIVING DUE TO DEFECTIVE MECHANISM AND LOCKING PARTS WITHIN THE SUN VISOR THIS IS HAPPENING FOR LAST 4 YEARS. KINDLY HAVE MANUFACTURE LOOK INTO THIS ISSUE AND HAVE THEM REPLACE THIS SUN VISOR.

Mileage: 102,000

MARCH 27, 2015 AT 2:40 PM. SUNNY, 38, CLEAR ROAD CONDITIONS. EXITING OFF US 43 AND SOUTH ONTO US 41 AT APPROX. 40 TO 45 MPH. THE CAR SUDDENLY JERKED TO LEFT, THEN SWERVED TO THE RIGHT. I TOOK MY FOOT OFF THE GAS BUT DID NOT BRAKE. STEERING WAS DIFFICULT BUT NOT IMPOSSIBLE. THE CAR FELT(ALTHOUGHI AM NOT SURE) AS THOUGH IT WENT UP ON TWO WHEELS EACH TIME IT SWERVED TO THE LEFT OR RIGHT. THE CAR CAME TO A STOP AND I WAS ABLE TO MOVE IT TO THE FAR SIDE OF THE HIGHWAY. I LOOKED BENEATH THE CAR AND SAW AN APPROXIMATELY 10 INCH ROD WITH THE STICKER THAT SAID "RECALL SAFETY". I TOOK A PHOTOGRAPH OF THE BROKEN PART, CALLED A TOW TRUCK AND THE TOYOTA DEALERSHIP. I BELIEVE IF I HAD BEEN GOING 65 MILES PER HOUR I WOULD HAVE BEEN UNABLE TO HAVE ANY CONTROL AND MAY HAVE ROLLED OVER INJURING, OR WORSE MYSELF AND OTHERS. *TR

Mileage: 51,000

HEARD "POP" SOUNDS FROM REAR WHILE DRIVING CAR. STOPPED TO EXAMINE CAR BUT DIDN'T SEE ANYTHING UNUSUAL. RESUMED DRIVING AND SHORTLY AFTERWARDS THERE WAS A LOUD POP AND IMMEDIATELY THE CAR BEGAN SWERVING AS IF IT WERE ON A SKATING RINK - VERY SCARY. MANAGED TO GET CONTROL OF THE CAR AND CAME TO A STOP. REAR RIGHT WHEEL WAS INCLINED TOWARDS THE SIDEWALL OF THE CAR, NO IDEA WHAT HAD CAUSED IT TO HAPPEN. DROVE VERY SLOWLY TO AUTO MECHANIC JUST 1 BLOCK AWAY, SMOKE WAS COMING FROM THE AFFECTED AREA. CAR WAS DIAGNOSED AS HAVING A BROKEN RIGHT REAR TIRE ROD AND THE AFFECTED TIRE HAD BEEN STRIPPED SINCE IT HAD BEEN LEANING AGAINST THE SIDEWALL. THIS OCCURRED DESPITE HAVING MADE MULTIPLE VISITS TO THE TOYOTA DEALERSHIP IN FEBRUARY, 2014 FOR RELATED RECALLS AND ACTION TAKEN TO PREVENT THIS TYPE OF INCIDENT. OBVIOUSLY, ACTION TAKEN BY DEALERSHIP WAS INSUFFICIENT TO PREVENT THIS POSSIBLE DEADLY SITUATION FROM OCCURRING. *TR

Mileage: 92,000

MY 2007 TOYOTA RAV4 HAS A "CLUNKING/POPPING" NOISE COMING FROM WHAT APPEARS TO BE THE STEERING LINKAGE SOMEWHERE BETWEEN THE INTERMEDIATE SHAFT AND RACK-AND-PINION ASSEMBLY.IN EARLY 2014, A TOYOTA DEALERSHIP IN INDIANA RECOMMENDED SERVICING THE INTERMEDIATE SHAFT ASSEMBLY VIA AN ISSUED TOYOTA SERVICE BULLETIN. THE INTERMEDIATE SHAFT WAS REPLACED IN THE SPRING OF 2014 (COST=$1000, CAR MILEAGE ~65K).I HAVE SINCE JOB RELOCATED TO NEW JERSEY AND THE PROBLEM HAS RESURFACED (CAR MILEAGE ~75K).A DEALERSHIP HERE TOLD ME THAT THE RACK-AND-PINION ASSEMBLY NEEDS TO BE REPLACE (EST. COST= $2000).GENERAL SIGNS OF RACK-AND-PINION FAILURE AS STATED BY THE DEALERSHIP AND GENERAL RESEARCH ARE NOT OBSERVED IN MY CAR (SIGNS INCLUDING "PLAY/SLOP" IN THE STEERING WHEEL, LOOSE STEERING, STIFF STEERING, ETC.).FURTHER RESEARCH OF THIS ISSUE HAS SHOW MULTIPLE HUNDREDS-OF-THOUSANDS OF RAV4 OWNERS INQUIRING ABOUT THIS ISSUE EITHER VIA RAV4/TOYOTA FORUMS, OR THROUGH THE NHTSA AND OTHER THIRD PARTY AUTO SAFETY AGENCIES.THE DEALERSHIPS SEEM TO BE GUESSING AT WHAT THE PROBLEM IS, AND THEY ISSUE REPAIR GUIDELINES BASED ONLY ON SERVICE BULLETINS WITHOUT FULLY INVESTIGATING THE ISSUE.THERE IS A SERIOUS SAFETY CONCERN WITH A "CLUNKING/POPPING" NOISE WITH THE STEERING ASSEMBLY OF THESE AUTOMOBILES.OWNERS OF THIS (HIGHLY RATED, ABUNDANTLY SOLD) RAV4 MODEL SHOULD BE ISSUED A RECALL BY TOYOTA TO HAVE THE RACK-AND-PINION AND THE INTERMEDIATE SHAFT ASSEMBLY FIXED WITHOUT CONSUMER PURCHASE.TOYOTA IS AWARE OF THE PROBLEMS, AS THEY HAVE ISSUED MULTIPLE SERVICE BULLETINS, BUT HAVE YET TO DEEM THE ISSUE A SAFETY CONCERN LEAVING THEIR LOYAL OWNERS WITH REPAIR COST IN UPWARDS OF $3000 FOR CARS THAT ARE WELL UNDER 100,000 MILES, BUT OUTSIDE OF TOYOTA'S WARRANTY PERIOD. PROTECTING THE SAFETY OF DRIVERS AND THEIR PRECIOUS PASSENGERS, SHOULD BE THE NUMBER ONE CONCERN OF TOYOTA AND THE NHTSA. *TR

Mileage: 77,300

2007 TOYOTA RAV 4. CONSUMER RECEIVED A RECALL NOTICE FOR THE REAR LOWER SUSPENSION ARMS, BUT HAS NOT BEEN ABLE TO GET THE VEHICLE REPAIRED. *SS THE DEALER GAVE THE CONSUMER, DIFFERENT EXCUSES, AS TO WHY THEY COULDN'T REPAIR THE VEHICLE.*JB

WHILE TRAVELING ON A HIGHWAY, THE REAR TIE ROD (SUSPENSION ARM) ON THE DRIVER SIDE OF OUR RAV4 SUDDENLY FAILED, CAUSING THE CAR TO SWERVE WILDLY OUT OF CONTROL AND CRASH INTO A CONCRETE DIVIDER. AFTER THE CAR CAME TO A STOP, THE AFFECTED WHEEL WAS FOUND TO BE TILTED ON AN ANGLE. THERE WAS NO INDICATION OF A MECHANICAL PROBLEM PRIOR TO THE FAILURE. THE RAV4 HAD 62,422 MILES AT THE TIME. THE ACCIDENT OCCURRED ON DECEMBER 24, 2011 - PRIOR TO THE RELATED RECALLS 12V373000 (C0J) AND 13V383000 (CSJ). I WROTE TO TOYOTA EXECUTIVES IN JANUARY 2012. MY LETTER DESCRIBED OUR INCIDENT, AND I INCLUDED THREE SIMILAR REPORTS FROM OTHER DRIVERS FROM THE NHTSA WEBSITE AND AN INTERNET SEARCH. I WAS PUT IN CONTACT WITH A REPRESENTATIVE FROM TOYOTA EXECUTIVE OFFICES. I MAILED THE FAILED PART TO TOYOTA U.S.A. HEADQUARTERS IN FEBRUARY 2012 AFTER TAKING PHOTOS TO DOCUMENT THE PROBLEM. CORROSION WAS HIDDEN WITHIN THE TUBE OF THE SUSPENSION ARM. THE THREADS ON THE TIE ROD END HAD CORRODED, SO ONE PIECE COULD BE PULLED STRAIGHT OUT FROM THE OTHER PART WITHOUT HAVING TO UNSCREW IT. THE LOWER PART OF THE BOLT OR TIE ROD END WAS ALSO FRACTURED DUE TO THE CORROSION. AFTER FOLLOWING UP WITH TOYOTA EXECUTIVE OFFICES, I WAS INFORMED THAT THIS ISSUE WAS ALREADY KNOWN TO THEM, AND RESULTED FROM IMPROPER TORQUE APPLIED DURING A WHEEL ALIGNMENT. MY CAR PREVIOUSLY HAD A WHEEL ALIGNMENT AT AN AUTHORIZED TOYOTA SERVICE CENTER. TOYOTA OFFICIALLY STARTED THE RECALL PROCESS WITH THE NHTSA ABOUT A HALF YEAR LATER. TOYOTA SHOULD HAVE TAKEN STEPS MUCH EARLIER TO NOTIFY OWNERS OF THIS VERY DANGEROUS ISSUE! A DOCUMENT ON THE NHTSA WEBSITE INDICATES TOYOTA STARTED AN INITIAL INVESTIGATION IN 2008. BASED ON OTHER RECALL-RELATED DOCUMENTS, IT IS SCARY THAT THERE APPEAR TO BE HUNDREDS OF THOUSANDS OF INVOLVED VEHICLES THAT HAVE YET TO BE INSPECTED. UPDATED 12/03/14. *JB UPDATED 01/26/15.*JB UPDATED 01/27/15*JB THE CONSUMERS CLAIM WAS DENIED, BECAUSE TOYOTA DID NOT GET AN OPPORTUNITY TO INSPECT THE VEHICLE IN ORDER TO ADDRESS HIS CONCERN OR CONF

Mileage: 62,422

WHILE DRIVING ON THE HIGHWAY DURING MY RECENT VACATION I HEARD A LOUD BANG FROM UNDER THE REAR OF THE VEHICLE. IMMEDIATELY AFTER WHILE STILL DRIVING, PIECES OF METAL FELL OFF THE BOTTOM OF MY CAR HITTING THE VEHICLE BEHIND ME. WE BOTH PULLED OVER, MY REAR STABILIZER / SWAY BAR HAD BUSTED AND FALLEN FROM THE CAR. NOW I HAVE TO PAY SEVERAL HUNDRED DOLLARS FOR REPAIRS, MY WIFE AND I COULD OF BEEN SEVERELY HURT OR WORSE, AND NOW POSSIBLY PAY FOR A CRACKED WINDSHIELD FROM THE CAR BEHIND ME. I HAVE READ SEVERAL OTHER COMPLAINTS FROM TOYOTA OWNERS THAT EXPERIENCED THIS SAME PROBLEM. THIS SHOULD OF NOT HAPPENED AT ONLY 54000 MILES. THIS IS A DANGEROUS SITUATION. (THIS VEHICLE HAS NEVER TOWED ANYTHING). *TR

Mileage: 54,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V168000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I BROUGHT MY VEHICLE TO THE DEALER FOR THE REAR SUSPENSION RECALL AND WHEN I PICKED IT UP I WAS ADVISED THAT THE STEERING SHAFT NEEDS TO BE REPLACED AND THERE IS A CLUNKING SOUND WHEN TURNING THE WHEEL. THE SERVICE ADVISOR TOLD ME THE SHAFT IS CRACKED AND COULD BE DANGEROUS. I NEVER NOTICED ANY STEERING SOUNDS BUT NOW THAT I'M SPECIFICALLY LISTENING FOR IT I DO HEAR IT. I BELIEVE THAT IF THIS IS A SAFETY ISSUE AS THE DEALER STATED THEN THE VEHICLE SHOULD BE RECALLED. MOST OWNERS WILL NOT KNOW THEY HAVE THIS PROBLEM SINCE THE SOUND IS NOT THAT NOTICEABLE AND I ASSUME THAT IF LEFT UNCORRECTED LOSS OF STEERING WILL OCCUR. *TR

Mileage: 80,842

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 38 MPH, THE REAR BACK WHEELS LOCKED UP AND THE VEHICLE SWERVED FROM SIDE TO SIDE. ALSO, THE CONTACT STATED THAT THE DOWNWARD HILL ASSIST WARNING LIGHT ILLUMINATED WHEN THE WHEELS LOCKED UP. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V168000 (SUSPENSION); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RIGHT REAR LOWER SUSPENSION ARM SNAPPED CAUSING THE RIGHT REAR TIRE TO TURN TO THE SIDE, CAUSING US TO LOSE CONTROL OF THE VEHICLE. I WAS ABLE TO GAIN CONTROL AND STOP THE CAR DUE TO THE LOW RATE OF SPEED. WE HAD A RECALL FOR THIS PROBLEM. TOYOTA INSTALLED A TEMPORARY FIX, HOWEVER WHEN WE RECEIVED AN UPDATED RECALL, WE CONTINUALLY CALLED TO HAVE THE PERMANENT FIX ONLY TO BE TOLD THAT THE PART WAS NOT AVAILABLE WE ASKED THEM TO CALL US WHEN THE PART ARRIVED AND THEY WOULD NOT AGREE TO THIS. WE HAVE CALLED THEM CONTINUOUSLY BUT THEY NEVER HAD THE PART. CALLED TOYOTA TODAY AND THEY CANNOT HELP ME TODAY. THEY WILL NOT APPROVE TOWING, RENTAL CAR, OR REPAIR AS OF THIS DATE. I CANNOT GET TO WORK, I AM HANDICAPPED AND I DO NOT HAVE ACCESS TO PUBLIC TRANSPORTATION. THE POLICE DID COME TO THE SCENE OF THIS INCIDENT WE HAVE PHOTOS AND THE BROKEN PART IN OUR POSSESSION. TOYOTA OPENED A CASE #[XXX]. THEY SAID THEY ARE NOT SURE THEY CAN HELP US. WE NEED IMMEDIATE HELP WITH THIS. PLEASE HELP US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

Mileage: 111,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE AND STEERING WHEEL WOULD SHAKE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERMEDIATE SHAFT WAS DEFECTIVE AND HAD TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,000. UPDATED 10/7/14*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 3/11/15 *JS

Mileage: 81,000

ON AUGUST 29, 2011, 19 YEAR-OLD SUBJECT WAS TRAVELING STRAIGHT ACROSS AN INTERSECTION WHEN SUBJECT WAS STRUCK ON DRIVER SIDE BY A 2010 HYUNDAI ELANTRA. SUBJECT WAS STRUCK BY A MOTORIST THAT ACCORDING TO POLICE OFFICER REPORT, RAN A RED LIGHT. SUBJECT WAS PROCEEDING STRAIGHT WITH GREEN LIGHT WHILE DRIVING A WHITE 2007 TOYOTA RAV4 WITH APPROXIMATELY 104,299 MILES. SUBJECT PURCHASED RAV4 VEHICLE FROM TOYOTA IN APRIL OF 2011. SUBJECT PURCHASED 2007 RAV4 ON ACCOUNT OF THE AIRBAG SAFETY FEATURES (HEAD, SIDE, FRONT, PASSENGER SIDE AIRBAGS) TO PROTECT SUBJECT FROM INJURY. ON AUGUST 29, 2011, SUBJECT 2007 RAV4 SUSTAINED DAMAGE FROM ROCKER PANEL TO ROOF AND FROM FRONT LEFT BUMPER TO DOORS. STRUCTURAL, SUSPENSION, WHEEL, AND STEERING COMPONENTS WERE ALSO DAMAGED AS PER THE APPRAISER'S DAMAGE ESTIMATE FOLLOWING THE AUGUST 29, 2011 ACCIDENT. NO AIRBAGS DEPLOYED. A LETTER WAS SENT TO TOYOTA. CALLS WERE MADE TO TOYOTA TO ASSESS THE DAMAGE AND TOYOTA DENIED CLAIMS OF ANY WRONGDOING OR DEFECT. SUBJECT WAS INJURED IN ACCIDENT. TOYOTA DECLINED TO INSPECT VEHICLE. RECENT NOTICES OF RECALLS RECEIVED ALONG WITH TOYOTA SENDING EMAILS TO SUBJECT TO TRY TO PURCHASE SUBJECT RAV4 LENDS CREDIBILITY TO SUBJECT ASSERTION THAT AIRBAGS SHOULD HAVE DEPLOYED AND PROTECTED SUBJECT FROM INJURY DURING THE AUGUST 29, 2011 INCIDENT. THE AIRBAG FEATURES FAILED SUBJECT AND FAILED TO PROTECT SUBJECT FROM INJURY ON AUGUST 29, 2011. 2007 RAV4 WAS DECLARED A TOTAL LOSS BY GEICO AND LIBERTY MUTUAL. THIS ACCIDENT TOTALED A RAV4 AND NO AIRBAGS DEPLOYED. GIVEN INADEQUATE ATTENTION WAS GIVEN TO SUBJECT AND INVESTIGATION OF THIS MATTER BY TOYOTA, SUBJECT SEEKS INVESTIGATION AND REMEDY FOR INJURIES SUSTAINED. *TR

Mileage: 104,299

I RECEIVED A LETTER LAST SUMMER/EARLY FALL REGARDING A RECALL OF MY 2007 TOYOTA RAV4 DUE TO A PROBLEM WITH THE REAR SUSPENSION ARM. I'VE BEEN IN CONTACT WITH MY LOCAL TOYOTA DEALER SINCE NOVEMBER 2013 AND HAVE BEEN TRYING TO SET UP AN APPOINTMENT. THEY CLAIM THEY ARE UNABLE TO GET THE PARTS FROM TOYOTA AND THEY KEEP PUTTING ME OFF. I BELIEVE THAT THE DEALER AND/OR TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME, THEREFORE I'M FILING A COMPLAINT. THE RECALL STATES THAT THE CONSEQUENCE OF THIS PROBLEM GOING UNCORRECTED COULD BE "FAILURE OF THE REAR TIE ROD COULD CAUSE A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH". I DRIVE A LOT OF MILES IN THE FALL AND WINTER, TRANSPORTING MY 13 YEAR OLD SON AND FRIENDS TO SOCCER GAMES. I'D REALLY LIKE TO KNOW THAT I'M DRIVING A SAFE VEHICLE! I WANT THIS LOOKED AT ASAP!! *TR

I RECEIVED A RECALL LETTER FOR THE "REAR LOWER SUSPENSION ARMS (NO. 1).WHEN I WENT TO THE TOYOTA DEALER ([XXX]) ,THEY TOLD ME THAT THIS RECALL DOES NOT APPLY TO PUERTO RICO AS PER TOYOTA GENERAL OFFICES INSTRUCTIONS. THE LETTER SAID THIS AN URGENT SAFETY RECALL IN READ LETTERS FOR IT IMPORTANCE. FOR THIS SITUATION WE CAN IMPLIED THAT TOYOTA IS DISCRIMINATING TO THE PUERTO RICO TOYOTA OWNERS.IF ANY ACCIDENT OCCUR FOR THIS SITUATION I MADE RESPONSIBLE TO TOYOTA DE PUERTO RICO,[XXX] (DEALER) AND TOYOTA GENERAL OFFICES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION); HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

REFERENCE TOYOTA RECALL: TIS DESIGNATION C2J FOUND AT: HTTPS://TECHINFO.TOYOTA.COM/TECHINFOPORTAL/STATICCONTENT/EN/TECHINFO/HTML/PRELOGIN/DOCS/CP/C2JTOFAQ.PDF REFERENCE QUESTION Q1A AND ANSWER A1A: "....ALIGNMENT WILL BE SET AND THE ARMS WILL BE SEALED WITH EPOXY." REFERENCE QUESTION QUA AND ANSWER A1C: "IF THE REAR WHEEL ALIGNMENT SHIFTS OUT OF SPECIFICATION, REAR SUSPENSION ARMS OR OTHER COMPONENTS MAY NEED TO BE REPLACED." REFERENCE MY PHONE CONVERSATION WITH TOYOTA @ 888-270-9371 ON 11 FEBRUARY 2014 @ 0800 AND THEIR ASSIGNED CASE # 1402110228: MY QUESTION TO TOYOTA TO THE ANSWER A1C ABOVE: WHO PAYS FOR THE REQUIRED REPLACEMENT OF SUSPENSION ARMS OR OTHER COMPONENTS? THEIR ANSWER WAS: THE OWNER. MY COMPLAINT DEALS WITH FAIRNESS. DUE TO A TOYOTA DESIGN DEFECT, REAR CONTROL ARMS MUST BE ENCASED IN EPOXY THUS RENDERING REAR WHEEL ALIGNMENTS IMPOSSIBLE. IF AN OWNER HITS A POTHOLE, AND REAR WHEEL(S) ARE KNOCKED OUT OF ALIGNMENT, THE CONTROL ARM AND/OR ASSOCIATES COMPONENTS MIGHT NEED TO BE REPLACE - AT CONSIDERABLE EXPENSE TO THE OWNER. THIS COULD GENERATE LARGE PROFITS TO TOYOTA DUE TO A REMEDY FOR ONE OF THEIR DESIGN DEFECTS. WITHOUT THE (EPOXY ENCAPSULATION), A MERE REAR WHEEL ALIGNMENT MIGHT RECTIFY THE MISALIGNMENT. A POSSIBLE $50 VERSUS $500 REPAIR. ADDITIONALLY, IF THE CONTROL ARMS MUST BE REPLACED TO ALIGN THE BACK WHEEL(S), TOYOTA IS THE ONLY ENTITY THAT HAS THE KNOW HOW AND PARTS TO RE-ENCAPSULATE THE NEW CONTROL ARM(S): MORE PROFITS FOR TOYOTA. OWNERS NEED TO BE MADE AWARE OF THE CONSEQUENCES THIS REMEDY WILL HAVE ON THEIR VEHICLE SO THEY CAN DECIDE IF THEY WANT A VEHICLE IN WHICH THE REAR WHEELS CANNOT BE ALIGNED WITHOUT CONSIDERABLE EXPENSE. MY QUESTION TO NHSTA: WHY SHOULD THE OWNER PAY FOR REPAIRS TO ONE OF THEIR REMEDIES? IS THIS FAIR?

Mileage: 30,304

TL* THE CONTACT OWNS A 2007 TOYOTA RAV 4. THE CONTACT RECEIVED TWO RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN ID NUMBERS: 12V373000 (SUSPENSION) AND 13V383000 (SUSPENSION). THE VEHICLE WAS NOT BEEN REPAIRED BECAUSE THE NECESSARY PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED THIS NOTICE FOR SAFETY RECALL IN NOV 2013 FOR REPAIR OF THE REAR LOWER SUSPENSION ARM. AT THAT TIME I WAS TOLD PARTS WERE NOT AVAILABLE AND CALL BACK . I CALLED IN DEC 2013 SAME RESPONSE; JAN 2014 SAME RESPONSE FEB 2014 SAME RESPONSE AND WAS NOW TOLD TO CALL BACK IN MARCH. I AM WORRIED THAT THIS WILL BE A POTENTIAL HAZARD AND THEY ARE STILL NOT REPAIRING IT. WHAT CAN BE DONE? *TR

Mileage: 68,000

ABOUT 4-5 MONTHS AGO I RECEIVED A LETTER FROM TOYOTA REGARDING PROBLEM WITH THE REAR LOWER SUSPENSION ARM NO. 1. THE PROBLEM COULD "RESULT IN THE LOSS OF VEHICLE CONTROL AND A CRASH." *TR EACH TIME I CHECK WITH THEM THEY SAY THEY ARE NOT READY TO REMEDY THE PROBLEM AND JUST CONTINUE TO DRIVE THE VEHICLE I BELIEVE THAT IT IS VERY NEGLIGENT OF THEM TO SUGGEST THAT I CONTINUE TO DRIVE A VEHICLE THAT ACCORDING TO THEM COULD "RESULT IN THE LOSS OF VEHICLE CONTROL AND A CRASH." DOES THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAVE ANY POWER TO REQUIRE TOYOTA TO FIX THE PROBLEM AT ONCE OR FIND ANOTHER REMEDY FOR ME DRIVING AN UNSAFE CAR? *TR

RECEIVED A RECALL NOTICE FOR TIE ROD/SUSPENSION BACK IN SEPTEMBER 2013. TODAY I CALLED LOCAL TOYOTA DEALER AND ASKED ABOUT THE FIX. THEY TOLD ME THAT THERE WAS NO FIX YET AVAILABLE....OBVIOUSLY VERY DISAPPOINTED AND WORRIED ABOUT HOW LONG I HAVE BEEN DRIVING WITH POTENTIALLY DANGEROUS PART/DEFECT THAT COULD CAUSE LOSS OF CONTROL AND WRECK. I THINK NHTSA SHOULD FORCE THE ISSUE WITH TOYOTA NOW IT HAS BEEN TOO LONG!. LOCAL DEALER ADVISED ME WHAT SOUND, LOUD RATTLING IN BACK OF VEHICLE TO LISTEN FOR....REALLY UNBELIEVABLE THE DELAY. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT ALSO STATED THAT SINCE THE FAILURE WAS REPORTED IN AUGUST OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

2007 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO REAR LOWER SUSPENSION RATTLE. *SMD THE CONSUMER STATED SHE RECEIVED A LETTER OVER 2 MONTHS AGO, AND SHE IS STILL WAITING FOR THE OFFICIAL RECALL LETTER, SO SHE CAN GET THE VEHICLE FIXED.. *JB

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN AUGUST OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, SHE NOTICED A VIBRATION UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

Mileage: 99,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V383000 (SUSPENSION) BUT WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

REAR SWAY BAR LINKS RUSTED OFF ON BOTH SIDES. *TR

Mileage: 99,400

I HAVE HAD THE FIRST RECALL DONE FOR THE LOWER SUSPENSION ARM RECALL C0J AND RECEIVED AN INTERIM NOTIFICATION FOR A REVISED RECALL CSJ SAYING IT IS NOT YET AVAILABLE IN MY AREA. THIS PAST WEEKEND I HAD WORK DONE ON MY VEHICLE AND WAS TOLD THE PIN IN MY LOWER SUSPENSION ARM IS BROKE AND I SHOULD HAVE IT FIXED ASAP. I CALLED MY TOYOTA DEALER WHO TOLD ME THE RECALL IS NOT BEING DONE IN MY AREA AS OF YET. I CALLED TOYOTA CORPORATE WHO INFORMED ME THE RECALL IS NOT BEING DONE IN MY AREA AND TO HAVE IT INSPECTED AT THE DEALER AND THEY MAY OR MAY NOT BE ABLE TO DO THE RECALL AND FIX THE PROBLEM. I FEEL UNSAFE DRIVING THIS VEHICLE AND FEEL THAT TOYOTA IS NOT WORKING FAST ENOUGH TO REMEDY. I HAVE BEEN VERY UNHAPPY WITH THE NUMBER OF RECALLS THAT HAVE OCCURRED WITH THIS VEHICLE AND VERY UNHAPPY WITH THE AMOUNT OF TIME OFF OF WORK THIS HAS CAUSED ME. *TR

WHILE DRIVING CAR ON HIGHWAY, I HEARD A LOW NOISE FROM THE PASSENGER SIDE REAR OF THE CAR THAT SOUNDED LIKE SOMETHING IN THE RIGHT REAR SUSPENSION BROKE. SINCE THIS TIME, THE CAR SOUNDS LIKE SOMETHING IS LOOSE AND MAKES A KNOCKING SOUND FROM THE PASSENGER SIDE REAR OF THE VEHICLE WHEN DRIVING BETWEEN 10 MPH AND 30 MPH WHEN YOU GO OVER SMALL BUMPS. IT SOUNDS LIKE A BROKEN SPRING OR SHOCK ABSORBER OR SOME OTHER COMPONENT OF THE REAR SUSPENSION SYSTEM IS LOOSE OR BROKEN. I AM CONCERNED ABOUT DRIVING THE VEHICLE, OR LETTING OTHER FAMILY MEMBERS DRIVE THE VEHICLE, ESPECIALLY AT HIGH WAY SPEEDS. *TR

Mileage: 29,500

REAR SWAY BAR LINKAGE BROKE. VERY CORRODED. $240 FIX. *TR

Mileage: 50,500

HIT A CAR IN FRONT OF ME AND WRECK THE FRONT RIGHT CORNER OF THE RAV4 AND NO AIR BAGS WENT OFF. AND MY INS COMPANY TOTAL THE RAV4 AND DON'T KNOW WHAT HAPPEN TO THE OTHER CAR. *TR

Mileage: 58,000

KNOCK AND SUDDEN SHIFT OF STEERING WHEEL. NOISE APPEARED TO COME FROM FRONT OF VEHICLE AND ALONG THE STEERING COLUMN OR SUSPENSION SYSTEM. HAS GROWN WORSE WITH USE, BUT VEHICLE ONLY HAS 30,250 MILES. WE WOULD LIKE TO KNOW IF IT'S SAFE TO DRIVE; DANGER OF LOSS OF STEERING. WE DO NOT FEEL SAFE, ESPECIALLY AT HIGHWAY SPEEDS. *JS

Mileage: 25,650

TURNING FROM ONE STREET ONTO ANOTHER AT <5MPH A POP OCCURRED IN THE REAR OF VEHICLE AND IMMEDIATELY I FELT A DRAG AND STOPPED. ON THE STREET, EXITING VEHICLE I OBSERVED REAR DRIVER'S WHEEL TILTED SIGNIFICANTLY FROM THE VERTICAL. HAD VEHICLE REMOVED TO MY GARAGE WHERE REAR SUSPENSION SUPPORT WAS REPLACED. NOW JUMPING HOOPS TO GET REIMBURSEMENT FROM TOYOTA. I NEVER RECEIVED ANY NOTICE OF RECALL ONLY TO FIND AFTER LOCAL REPAIR THAT TOYOTA WAS PLANNING A RECALL AND THEN RECEIVING TODAY (SEPT. 7, 2013) FROM NHTSA THE OFFICIAL RECALL NOTICE (NHTSA CAMPAIGN ID NUMBER : 13V383) THE ISSUANCE FINALLY OF SUCH A RECALL. GIVEN THAT TOYOTA, OVER A YEAR AGO ("TOYOTA IS GOING TO RECALL SOME 778,000 VEHICLES SOLD IN THE UNITED STATES BECAUSE OF A REAR-SUSPENSION FAILURE. BUT NOT JUST YET. FIRST, IT HAS TO FIGURE OUT HOW TO FIX THE PROBLEM." -BY LAURENT BELSIE, BUSINESS EDITOR / AUGUST 2, 2012 , CHRISTIAN SCIENCE MONITOR) KNEW OF THE PROBLEM IT IS UNCONSCIONABLE THAT SUCH A DELAY OCCURRED. HAD THIS MALFUNCTION OCCURRED ON A MAJOR, HIGH-SPEED HIGHWAY, MORE LIKELY THAN NOT I WOULD NOT BE COMPOSING THIS MESSAGE TODAY.

Mileage: 141,000

WE WERE DRIVING 55MPH ON HIGHWAY 168 IN NORTH CAROLINA NORTH TOWARDS VIRGINIA COMING HOME FROM VACATION IN THE OUTER BANKS, NC. WE WERE DRIVING IN LEFT LANE PASSING A JEEP, PULLING A SMALL TRAILER, IN THE RIGHT LANE WHEN WE HEARD A POP AND THE CAR STARTED TO SWERVE TO THE RIGHT. OUR CAR STRUCK THE JEEP ON THE DRIVER'S SIDE TURNING THE JEEP SO IT ENDED UP IN FRONT OF US. BOTH VEHICLES FINALLY CAME TO A STOP AFTER I APPLIED THE BRAKES. AFTER CHECKING ON THE PASSENGERS (MY WIFE, TWO CHILDREN AND OUR DOG) IN OUR CAR AND JEEP PASSENGERS, I WENT TO MOVE THE CAR AT THE REQUEST OF THE POLICE AND THE DRIVER'S SIDE REAR TIRE COLLAPSED IN AT THE TOP AT ABOUT A 45 DEGREE ANGLE. THANKFULLY NOBODY WAS HURT. AFTER HAVING THE CAR PUT ONTO THE FLAT BED TOW TRUCK BY AAA, THE AAA EMPLOYEE AND I COULD SEE UNDER THE CAR AND NOTICED THE REAR TIE ROD WAS COMPLETELY SEPARATE IN TWO PIECES. RECEIVED A PRELIMINARY RECALL FROM TOYOTA BACK IN OCTOBER/NOVEMBER ABOUT THE TIE ROD. TOOK THE CAR TO OUR DEALERSHIP, IN NOVEMBER. THEY INSPECTED IT AND SAID NOTHING WAS WRONG SO IT DIDN'T NEED TO BE REPLACED. THE CAR IS CURRENTLY WAITING TO BE FIXED BY MY INSURANCE COMPANY AND I HAVE FILED A INCIDENT REPORT WITH TOYOTA, WHO WILL BE LOOKING AT THE CAR. *TR

Mileage: 42,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT RECEIVED THREE RECALL NOTICES IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER DID NOT HAVE THE PARTS FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

I HAVE HAD NUMEROUS SENSOR PROBLEMS, REPLACED FREE OF CHARGE AT THIS POINT. HAD TO REPLACE WHEEL BEARING AND WIRING DUE TO CORROSION, FREE OF CHARGE NOW OTHER SIDE HAS SAME WHEEL BEARING, CORROSION PROBLEM AND THEY WANT $1000.00. HAVE ALSO HAD A CLUNKING IN STEERING COLUMN (BAD KNUCKLE JOINT) THAT TECH'S HAVE NOT FOUND. HEAR THAT WOULD COST AT LEAST $800.00. THEY ALSO SAY WATER PUMP LEAKING AND NEED REPLACEMENT TO PREVENT ENGINE DAMAGE ANOTHER APPROX. $1000.00. I'VE BEEN ONLINE AND THESE ARE ALL PROBLEMS DISCUSSED BY OTHER RAV4 OWNERS. THE TECH TOLD ME THERE ARE NOT ENOUGH PROBLEMS TO INCITE A RECALL. MEAN WHILE I'VE HAD NOTHING BUT PROBLEMS SINCE I BOUGHT THIS VEHICLE AND IT DOESN'T EVEN HAVE 60K. NOW THEY WANT 3K TO FIX CURRENT PROBLEMS. *TR

THE TOYOTA DEALER STATES THEY DO NOT HAVE THE PARTS AND WE NEED TO CHECK BACK. THEY HAVE DONE THIS ON OTHER RECALLS FOR THE SAME VEHICLE. *TR

Mileage: 95,000

2007 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH RECALL NOTICES FOR REAR SUSPENSION AND POWER WINDOW SWITCH. *SMD THE CONSUMER STATED DID NOT BELIEVE THE RECALL WAS PERFORMED, AS HE IS STILL EXPERIENCING PROBLEMS WITH THE POWER WINDOW SWITCH. ALSO, THE WATER PUMP WAS REPLACED. THE CONSUMER STATED THERE WERE STILL PROBLEMS WITH THE SUSPENSION, AFTER THE DEALER IT WAS FIXED. DUE TO THE ONGOING SUSPENSION PROBLEMS, IT WAS AFFECTING THE STEERING SHAFT, RACK AND PINION AND TIE ROD. UPDATED 03/12/13

WE BECAME AWARE OF A RECALL FOR THE VEHICLE FOR RUST FORMATION THAT COULD LEAD TO SEPARATION OF THE REAR SUSPENSION ARMS IN AUGUST 2012. IT'S JANUARY 2013 AND TOYOTA TELLS US THAT THEY ARE STILL WORKING ON A "FIX." THEY USE A LOT OF SALT TO KEEP OUR LOCAL ROADS CLEAR AND, AS YOU KNOW, SALT AND UNPROTECTED STEEL ARE A RECIPE FOR FAILURE FOR STRUCTURAL COMPONENTS. MY POINT? IT'S BEEN LONG ENOUGH TO COME UP WITH A SOLUTION TO THE PROBLEM AND EVEN WHEN TOYOTA DOES, IT WILL TAKE MONTHS TO EFFECT REPAIRS. WE WOULD APPRECIATE YOUR LOOKING INTO TO THE MATTER. *TR

Mileage: 15,000

WE WERE ON A MAJOR HIGHWAY GOING HOME FROM ONE PART OF THE STATE TO ANOTHER WHEN WE THOUGHT WE HAD A FLAT TIRE. SUDDENLY WE LOST CONTROL OF THE CAR GOING FROM THE SLOW LANE, CROSSING THE PASSING LANE AND ENDING IN THE SNOWY MEDIAN. THE REAR LOWER SUSPENSION ARM NO. 1 TOTALLY FAILED. OUR HOME TOYOTA DEALER WAS SUPPOSE TO INSPECT IT ON DEC. 5 WHEN WE HAD OUR CAR IN FOR AN EARLIER RECALL. THEY HAD MENTIONED THAT WE WERE GOING TO GET A NOTICE IN THE MAIL AND IT WOULD BE TAKEN CARE OF THAT DAY. THAT DID NOT HAPPEN SINCE THE REPAIRING TOYOTA DEALER CHARGED BACK THE COSTS PLUS THE TOWING COSTS TO OUR HOME TOYOTA DEALER. WE JUST GOT OUR RECALL NOTICE TODAY. *TR UPDATED 02/26/13*L'S

Mileage: 900,000

WE WERE ON A MAJOR HIGHWAY GOING HOME FROM ONE PART OF THE STATE TO ANOTHER WHEN WE THOUGHT WE HAD A FLAT TIRE. SUDDENLY WE LOST CONTROL OF THE CAR GOING FROM THE SLOW LANE, CROSSING THE PASSING LANE AND ENDING IN THE SNOWY MEDIAN. THE REAR LOWER SUSPENSION ARM NO. 1 TOTALLY FAILED. OUR HOME TOYOTA DEALER WAS SUPPOSE TO INSPECT IT ON DEC. 5 WHEN WE HAD OUR CAR IN FOR AN EARLIER RECALL. THEY HAD MENTIONED THAT WE WERE GOING TO GET A NOTICE IN THE MAIL AND IT WOULD BE TAKEN CARE OF THAT DAY. THAT DID NOT HAPPEN SINCE THE REPAIRING TOYOTA DEALER CHARGED BACK THE COSTS PLUS THE TOWING COSTS TO OUR HOME TOYOTA DEALER. WE JUST GOT OUR RECALL NOTICE TODAY. *TR UPDATED 02/26/13*L'S

Mileage: 900,000

STEERING HAS PLAY AND CLUNK AT TIMES CAUSING CAR TO SWERVE DO MECHANICAL DEFECT AND/OR OVER CORRECTION OF THE DRIVER DO TO SENSATION OF LOSS OF STEERING CONTROL. AFTER READING USER FORMS ON THIS VEHICLE IT IS COMMON TO THE VEHICLE AND SHOULD BE RECALLED BY TOYOTA TO PREVENT FATAL ACCIDENTS. RECALL ITEMS SHOULD INCLUDE MIDDLE SHAFT AND RACK AND PINION. WEBSITES BELOW TELL PEOPLE TO COMPLAIN TO TOYOTA BUT THIS SHOULD BE MANDATED BY THE NHTSA HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2007/TOYOTA/RAV4/STEERING HTTP://WWW.RAV4WORLD.COM/FORUMS/99-4-3-MECHANICAL/82616-STEERING-INTERMEDIATE-SHAFT-CLUNK-SOLUTION.HTML. *TR

Mileage: 46,000

MY VEHICLE RECENTLY HAD A RECALL FOR POTENTIAL RUST ISSUES WITH THE REAR LOWER SUSPENSION ARM. BOTH MY SWAY BAR ARMS ARE NOW BROKEN DUE TO RUST AND TOYOTA IS CHARGING ME $500 TO FIX THE ISSUE. THE SERVICE REP AT THE DEALERSHIP TOLD ME "THIS IS NOT A SAFETY ISSUE BUT THE SWAY BARS PREVENT THE CAR FROM ROLLING OVER." THIS SOUNDS LIKE A MAJOR SAFETY ISSUE TO ME AND ALSO DIRECTLY RELATED TO THE RECALL ISSUE. THIS IS THE 6TH RECALL ON MY VEHICLE AND I HAVE SUBMITTED A REQUEST TO TOYOTA TO FIX THIS ISSUE AT NO COST. CONSIDERING TOYOTA DID NOT HAVE A SOLUTION TO THE REAR SUSPENSION RECALL AND FORCED IT'S OWNERS TO DRIVE WITH THE PROBLEM FOR MULTIPLE MONTHS EXPOSING US TO POTENTIAL DANGER, ASKING THEM TO FIX THIS PROBLEM AT NO COST IS REASONABLE. MY DEALERSHIP EVEN WENT AS FAR AS TO TELL ME THAT IF I WANTED THEM TO INSPECT THE RECALL SITUATION PRIOR TO A FIX BEING AVAILABLE I WOULD HAVE TO PAY LABOR COSTS. LAST TIME I CHECKED, THE CUSTOMER SHOULD NOT BE RESPONSIBLE FOR PAYING LABOR COSTS DUE TO A RECALL. I WOULD APPRECIATE THAT THE SWAY BAR ARMS ON MY RAV4 ARE FIXED AT NO COST. IF RUST CAUSING "THREADS MAY WEAR, CAUSING THE ARM TO SEPARATE, WHICH COULD RESULT IN THE LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH" THAT RESULTED IN MY RECALL THAN IT SEEMS LIKE THE TWO PROBLEMS ARE RELATED AS THE PARTS ARE IN SIMILAR AREAS OF THE UNDERCARRIAGE. THANK YOU FOR YOUR ASSISTANCE. *TR

Mileage: 105,531

I DID WENT TO DEALER NOW THEY FOUND LEAKAGE ON RARE SHOCK SUSPENSION. THIS IS BECAUSE OF RARE LOWER SUSPENSION RECALL. DEALER SAYING IT NOT PART OF RECALL. ONLY MY WIFE DRIVES CAR AND WE DID TOOK CARE VERY WELL. I WOULD LIKE TO REQUEST THIS ISSUE SHOULD BE PART OF TOYOTA RECALL.. RARE SUSPENSION NOT WORKING PROPERLY NEED TO REPLACE BY TOYOTA AND MAKING NOISE.... *TR

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 35MPH THERE WAS A CLUNKING NOISE COMING FROM THE LEFT REAR OF THE VEHICLE. THE VEHICLE BECAME UNCONTROLLABLE AND SUDDENLY SPUN OUT AT A 180 DEGREE AND CRASHED INTO THE CURB. NO INJURIES WERE REPORTED. THE AIR BAGS DID NOT DEPLOY AND THERE WAS NO WARNING LIGHT ILLUMINATING. THE CONTACT STATED HE INSPECTS THE VEHICLE AND THERE WAS DAMAGES TO BOTH RIMS AND REAR TIRES, AND THE LOWER LEFT CONTROL ARM BROKE. THE VEHICLE WAS TOWED TO THE DEALER BUT THE INSURANCE COMPANY INSPECTED THE VEHICLE AND STATED IT WAS THE LOWER CONTROL ARM AND BOTH REAR RIMS AND WHEELS OF THE VEHICLE. THE CONTACT STATED HE RECEIVED A RECALL NOTICE PRIOR TO THE ACCIDENT FOR RECALL NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION: REAR). HOWEVER, HE DID NOT TAKE THE VEHICLE IN FOR INSPECTION OF THE RECALL. THE MANUFACTURER WAS NOTIFIED WHO STARTED A CLAIM AND THEN INFORMED HIM A REPRESENTATIVE WILL BE SENT OUT TO INSPECT THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT A LINK TO THE STABILIZING BAR WAS FRACTURED. THE DEALER STATED THIS HAD BEEN A KNOWN ISSUE. THE CONTACT ASKED ABOUT NHTSA RECALL CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION: REAR) FOR THE REAR TIE ROD, BUT THE MANUFACTURER STATED THAT THE LINK FOR THE STABILIZER BAR WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD BOTH LINKS REPLACED SINCE THE DEALER NOTICED THAT THE ONE ON THE RIGHT WAS ABOUT TO BREAK AS WELL DUE TO IT NOT BEING BOLTED CORRECTLY. THE FAILURE AND CURRENT MILEAGE WAS 93,000. UPDATED 12/5/12 *CN THE CONSUMER ALSO STATED THERE WAS RUST FORMING AROUND THE BOLT. UPDATED 12/10/12

Mileage: 93,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT A LINK TO THE STABILIZING BAR WAS FRACTURED. THE DEALER STATED THIS HAD BEEN A KNOWN ISSUE. THE CONTACT ASKED ABOUT NHTSA RECALL CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION: REAR) FOR THE REAR TIE ROD, BUT THE MANUFACTURER STATED THAT THE LINK FOR THE STABILIZER BAR WAS NOT INCLUDED IN THE RECALL. THE CONTACT HAD BOTH LINKS REPLACED SINCE THE DEALER NOTICED THAT THE ONE ON THE RIGHT WAS ABOUT TO BREAK AS WELL DUE TO IT NOT BEING BOLTED CORRECTLY. THE FAILURE AND CURRENT MILEAGE WAS 93,000. UPDATED 12/5/12 *CN THE CONSUMER ALSO STATED THERE WAS RUST FORMING AROUND THE BOLT. UPDATED 12/10/12

Mileage: 93,000

I HAVE TAKEN MY VEHICLE TO THE TOYOTA DEALERSHIP TO LOOK AT MY REAR LOWER SUSPENSION THAT I HAVE BEEN EXPERIENCING A LOUD ABNORMAL SOUND WHEN I'M ON THE ROAD AND GETTING WORSE AND THEY SAID THERE IS NOTHING WRONG WITH MY VEHICLE. THEN I GET THIS RECALL NOTICE TO GET IT CHECKED OUT AND STILL NOTHING WRONG WITH IT, BUT I HAD TO PUT NEW TIRES ON MY VEHICLE AND HAS CAUSED THE INSIDE TO BE WEARING OUT, ON JUST THE INSIDE TIRE. I TOOK MY VEHICLE WHERE I BOUGHT MY TIRES AT AND THEY STATED THAT EVEN IF I ROTATE MY TIRES IT STILL WILL CONTINUE TO WEAR OUT BECAUSE SOMETHING IS CAUSING TO WEAR THEM OUT. I THINK IF SOMETHING IS CAUSING THIS BY A MANUFACTURER PROBLEM AT LEAST SOME ONE SHOULD BE RESPONSIBLE FOR THIS. PLEASE IF I CAN GET SOMEONE TO CALL ME TO GET THIS RESOLVED. I DON'T FEEL SAFE DRIVING MY VEHICLE ANYMORE BECAUSE I FEEL I COULD LOSE OF CONTROL OF MY VEHICLE AND HAVE AN ACCIDENT. *TR

I HAVE TAKEN MY VEHICLE TO THE TOYOTA DEALERSHIP TO LOOK AT MY REAR LOWER SUSPENSION THAT I HAVE BEEN EXPERIENCING A LOUD ABNORMAL SOUND WHEN I'M ON THE ROAD AND GETTING WORSE AND THEY SAID THERE IS NOTHING WRONG WITH MY VEHICLE. THEN I GET THIS RECALL NOTICE TO GET IT CHECKED OUT AND STILL NOTHING WRONG WITH IT, BUT I HAD TO PUT NEW TIRES ON MY VEHICLE AND HAS CAUSED THE INSIDE TO BE WEARING OUT, ON JUST THE INSIDE TIRE. I TOOK MY VEHICLE WHERE I BOUGHT MY TIRES AT AND THEY STATED THAT EVEN IF I ROTATE MY TIRES IT STILL WILL CONTINUE TO WEAR OUT BECAUSE SOMETHING IS CAUSING TO WEAR THEM OUT. I THINK IF SOMETHING IS CAUSING THIS BY A MANUFACTURER PROBLEM AT LEAST SOME ONE SHOULD BE RESPONSIBLE FOR THIS. PLEASE IF I CAN GET SOMEONE TO CALL ME TO GET THIS RESOLVED. I DON'T FEEL SAFE DRIVING MY VEHICLE ANYMORE BECAUSE I FEEL I COULD LOSE OF CONTROL OF MY VEHICLE AND HAVE AN ACCIDENT. *TR

I HAD HEARD A SLIGHT CLUNKING NOISE FROM THE REAR. I PULLED OUT OF MY DRIVEWAY AND HEARD A LOUD CLUNK, STARTED DOWN A HILL AND LOST COMPLETE CONTROL OF THE CAR. I WENT FROM ONE SIDE OF THE STREET TO THE OTHER. LUCKILY NO CARS WERE COMING. FINALLY A GOT THE CAR STOPPED AND RETURNED TO MY GARAGE. LOOKING AT THE REAR RIGHT TIRE IT WAS BENT IN AT THE TOP. I HAD TO HAVE IT TOWED TO THE DEALER. THE DEALER'S DIAGNOSIS WAS "LEFT REAR TIE-ROD PULLED APART". I HAD IT REPLACED. WE HAD JUST RETURNED FROM PHILADELPHIA THE DAY BEFORE AND HATE TO THINK WHAT WOULD HAVE HAPPENED HAD IT OCCURRED ON PENNSYLVANIA'S NORTHEAST EXTENSION, TRAVELING AT 65 MPH. I NEVER EVEN THOUGHT TO REPORT IT BACK THEN AND I AM SURE THIS IS A RESULT OF THIS RECALL 12V373000. *TR

Mileage: 52,000

I HAD HEARD A SLIGHT CLUNKING NOISE FROM THE REAR. I PULLED OUT OF MY DRIVEWAY AND HEARD A LOUD CLUNK, STARTED DOWN A HILL AND LOST COMPLETE CONTROL OF THE CAR. I WENT FROM ONE SIDE OF THE STREET TO THE OTHER. LUCKILY NO CARS WERE COMING. FINALLY A GOT THE CAR STOPPED AND RETURNED TO MY GARAGE. LOOKING AT THE REAR RIGHT TIRE IT WAS BENT IN AT THE TOP. I HAD TO HAVE IT TOWED TO THE DEALER. THE DEALER'S DIAGNOSIS WAS "LEFT REAR TIE-ROD PULLED APART". I HAD IT REPLACED. WE HAD JUST RETURNED FROM PHILADELPHIA THE DAY BEFORE AND HATE TO THINK WHAT WOULD HAVE HAPPENED HAD IT OCCURRED ON PENNSYLVANIA'S NORTHEAST EXTENSION, TRAVELING AT 65 MPH. I NEVER EVEN THOUGHT TO REPORT IT BACK THEN AND I AM SURE THIS IS A RESULT OF THIS RECALL 12V373000. *TR

Mileage: 52,000

ON MARCH 29, 2012, I PULLED OUT OF MY DRIVEWAY & HEARD A CLUNK. CHECKED REAR UNDERSIDE & SAW NOTHING AMISS. ARRIVED IN DOWNTOWN CHICAGO AND HEARD 3 MORE CLUNKS (WHEN MAKING RIGHT TURNS). THEN THE FINAL EXTRA LOUD CLUNK AS THE STEERING WENT OUT OF CONTROL. I WAS ON MICHIGAN AVE. IN FRONT OF THE HILTON HOTEL DURING RUSH HOUR TRAFFIC (5 PM) DOING 25 TO 30 MPH. CARS ALL AROUND ME. GENTLY APPLIED BRAKES & EMERGENCY FLASHERS TO WARN OTHERS, AS I KEPT TURNING THE STEERING WHEEL FROM WAY LEFT TO WAY RIGHT. EASED MY WAY FROM CENTER LANE OVER TO THE CURB. CAN'T BELIEVE I DIDN'T HIT ANYTHING! RIGHT REAR WHEEL WAS TILTED AT ABOUT A 45 DEGREE ANGLE--TOP OUTWARD, BOTTOM INWARD. IN ANOTHER 15 MIN. I WOULD HAVE BEEN ON THE EXPRESSWAY DOING 50 --60 MPH. VEHICLE HAD TO BE TOWED BACK TO INDIANA. TOYOTA SERVICE ADVISOR SAID: "BOLT RUSTED THROUGH. IF KEEPING CAR, SUGGEST GETTING LEFT REAR SUSPENSION REPLACED TOO BECAUSE IT IS GETTING READY TO GO. A COMPANY REP IS GOING TO COME OUT TO LOOK AT IT BECAUSE WE HAVE HAD ANOTHER EXACT FAILURE JUST RECENTLY." THE REP DECIDED HE DID NOT NEED TO SEE IT. (I'M SURE HE WAS ALREADY AWARE OF THE BIGGER PROBLEM TOYOTA WOULD BE FACING.) VEHICLE FACTS: 2007 RAV-4, MILEAGE: 43,185, ONE OWNER, GARAGE KEPT (EXCEPT FOR VACATIONS). LAST 27-POINT INSPECTION: (1-21-2012) 2 MONTHS BEFORE FAILURE. NO ITEMS IN THE SECTION TITLED "UNDER VEHICLE" WERE EVEN CHECKED OFF AS COMPLETED (GOOD OR BAD). THIS INCLUDED "SUSPENSION & STEERING LINKAGE". I PAID $778. TO HAVE BOTH LEFT & RIGHT SUSPENSION ASSEMBLIES REPLACED & AN ALIGNMENT. WHEN I ASKED ABOUT REIMBURSEMENT FROM TOYOTA, THE SERVICE ADVISOR SAID "NO. THEY CONSIDER IT NORMAL "WEAR & TEAR". NOTE: CASES LIKE MINE ARE NOT GOING TO SHOW UP AS "TRAFFIC ACCIDENTS" BECAUSE I DIDN'T HIT ANYTHING OR ANYONE. AND THOSE THAT ARE ACCIDENTS COULD POSSIBLY BE MISTAKEN AS: "OVER-CORRECTIVE STEERING!" *TR

Mileage: 43,185

MY 2007 RAV4 DRIVER SIDE REAR WINDOW WONT GO UP AND DOWN. THE DRIVER SIDE CONTROL SWITCH FOR THE REAR DRIVER SIDE WINDOW DOES NOT MOVE. THE SWITCH FOR THE REAR DRIVER SIDE WINDOW ON THE BACK DOOR DOES NOT WORK ALL THE TIME. WHEN IT DOES WORK JUST ONE TAP AND THE REAR WINDOW (DRIVER SIDE) GOES DOWN ALL THE WAY BY ITS SELF. THE OTHER THREE SWITCHES FOR THE WINDOWS AND THE OTHER THREE WINDOWS SEEM TO WORK AND RESPOND HOW THEY SHOULD. ONLY PROBLEM IS WITH THE REAR WINDOW AND THE SWITCH ON BOTH THE DRIVER DOOR AND THE REAR WINDOW DOOR (DRIVER SIDE). ALSO WHILE DRIVING TO WORK DRIVING APROX 10 MPH MY REAR PASSENGER SIDE WHEEL BENT IN TOWARD THE WHEEL WELL. THE TIE ROD WAS BROKE AND THE TIE ROD WAS VERY RUSTED . THE DEALER SAID IT WAS A FREAK OCCURRENCE AND FIXED IT WHILE UNDER WARRANTY. PROBLEM IS THAT THE OTHER SIDE OF THE REAR SUSPENSION (DRIVER SIDE) IS ALSO RUSTED BUT THEY DID NOT FIX IT AT THE SAME TIME. THIS HAPPENED JUNE 14TH AT ABOUT 6:10 AM I WAS NOT TOLD OF THE RECALL OF THIS TIE ROD ISSUE AT THE TIME OF IT GETTING FIXED . THEY PLAYED IT OFF AS IT WERE A FREAK OCCURRENCE.. TOYOTA/SCION DEALER OF BERLIN CITY TOYOTA. *TR

Mileage: 64,000

BOTH REAR SWAY BAR LINKS BROKE ON A WELL MAINTAINED RAV4 THAT IS GARAGED NIGHTLY. *TR

Mileage: 56,000

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT WAS DRIVING 30 MPH WHEN THE REAR TIE ROD FRACTURED. THE VEHICLE BECAME UNCONTROLLABLE AS THE CONTACT MERGED TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE FAILURE AND CONFIRMED THAT THE REAR TIE ROD WAS FRACTURED AS A RESULT OF RUST. THE DEALER REPLACED THE TIE RODS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 104,000.

Mileage: 104,000

TL* THE CONTACT OWNS A 2007 TOYOTA RV4. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS A LOUD METALLIC NOISE. THE CONTACT LOST CONTROL OF THE VEHICLE AND WAS ABLE TO CONTROL THE STEERING WHEEL. THE CONTACT STOPPED THE VEHICLE AND INSPECTED FURTHER. THE CONTACT THEN NOTICED THAT THE LEFT REAR WHEEL WAS ON A 60 DEGREE ANGLE. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO ADVISED THAT THE REAR WHEEL ASSEMBLY WAS FRACTURED AND THE TREAD WAS STRIPPED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED A NEW REAR ASSEMBLY IF THE CONTACT TRADED IN THE OLD PART. THE VEHICLE WAS REPAIRED BY REPLACING THE REAR WHEEL ASSEMBLY AND PERFORMING A WHEEL ALIGNMENT. THE CURRENT MILEAGE WAS 89,883. THE FAILURE MILEAGE WAS 89,000. ..UPDATED 09/04/12 *BF THE CONSUMER STATED WHILE THE VEHICLE WAS FISHTAILING SHE JAMMED ON THE BREAKS SLOWLY STOPPING WITH IN INCHES FROM PARKED CARS. UPDATED 09/12/2012 *JS

Mileage: 89,000

WHEN TURNING RIGHT AT LOW SPEED, PASSENGER SIDE REAR TIE ROD ASSEMBLY FAILED AND WHEEL TURNED AT 45 DEGREE ANGLE, DISABLING THE AUTOMOBILE. IF THIS HAD HAPPENED ON THE HIGHWAY, IT WOULD HAVE CAUSED A CATASTROPHIC ACCIDENT. DEALERSHIP HAD PREVIOUSLY CHECKED A KNOCKING NOISE IN REAR, BUT WAS UNABLE TO FIND A PROBLEM. I WAS TOLD THAT THIS PROBLEM WAS A DESIGN FAULT AND THAT THERE WERE NOT ENOUGH THREADS ON THE TIE ROD ASSEMBLY TO HOLD THE TIE ROD SUFFICIENTLY. I HAVE FOUND OTHER REPORTS OF THIS TIE ROD FAILURE. SHOULD BE A SAFETY RECALL. *TR

MY 2007 TOYOTA RAV4 HAD A REAR RIGHT WHEEL TIE ROD BREAK WHILE I WAS DRIVING WITH MY WIFE AND OUR ONE YEAR OLD CHILD IN THE VEHICLE. WE WERE ON OUR WAY TO SEE MY WIFE'S DOCTOR FOR HER MEDICAL CONDITION AT THE TIME. THANKFULLY WE HAD JUST MADE A TURN ON TO THE ON-RAMP OF THE GARDEN STATE PARKWAY AND WERE MOVING AT A RELATIVELY SLOW SPEED. I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF WE WERE TRAVELING AT HIGHWAY SPEED WHEN THE TIE ROD BROKE, I MIGHT HAVE LOST CONTROL OF THE VEHICLE AND HAD A TERRIBLE CRASH WITH SERIOUS INJURY (OR WORSE) TO OUR FAMILY AND POSSIBLY OTHER DRIVERS ON THE ROAD. AFTER SEARCHING ON THE INTERNET ABOUT TOYOTA RAV4 TIE ROD INCIDENTS, IT SEEMS THAT IT HAS HAPPENED TO OTHER RAV4 DRIVERS MANY TIMES ON ALL DIFFERENT MODEL YEARS OF THE VEHICLE. JUST LIKE US THEY ALL SAY THEY DID NOT HIT ANY POT HOLES OR OTHER OBJECTS TO HAVE CAUSED THE TIE ROD TO BREAK. THIS FAILING OF TIE RODS ON RAV4S SEEMS LIKE A MANUFACTURING OR DESIGN DEFECT. SOME ACTION NEEDS TO BE TAKEN TO ADDRESS THIS ISSUE BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED FROM THIS TIE ROD FAILURES ON TOYOTA RAV4 VEHICLES. *TR

Mileage: 74,417

VEHICLE EXHIBITED A CLUNK AND RATCHET SOUND FROM REAR OF CAR WHEN DRIVING OVER SMALL BUMPS. PROBLEM WAS REPORTED TO DEALER IN JANUARY 2010. WHILE THE NOISE WAS REPLICATED, THEY WERE UNABLE TO FIND THE SOURCE OF THE PROBLEM. I WAS ASSURED THAT THE SUSPENSION COMPONENTS WERE IN GOOD CONDITION. A LOCAL MECHANIC WAS ALSO CONSULTED WHO COULD NOT PINPOINT THE SOURCE OF THE SUSPENSION NOISE. APPROXIMATELY ONE YEAR LATER I WAS DRIVING DOWN THE ROAD AND I LOST CONTROL OF THE VEHICLE. THE RIGHT REAR WHEEL KICKED OUT AND WAS NO LONGER PARALLEL WITH THE VEHICLE. CAR WAS PRACTICALLY IMMOBILE. THE SOURCE OF THE PROBLEM WAS FOUND TO BE A LINKAGE THAT STRIPPED ITSELF OUT. THE LINKAGE (TIE ROD?) HOLDS THE WHEEL IN PLACE. I HAD BOTH SIDES (RIGHT AND LEFT) REPAIRED JUST IN CASE THE LEFT SIDE EXPERIENCED SIMILAR WEAR. CAR REMAINS SLIGHTLY OUT OF ALIGNMENT (JUST BEYOND TOLERANCE) AS LINKAGE FAILURE CAUSED SUSPENSION COMPONENTS TO WARP OR BEND. *TR

Mileage: 89,000

REPLACED LOWER AND MIDDLE STEERING SHAFT. REPLACED STABILIZER BAR CONTROL END LINKS, FRONT AND REAR AND STRUTS.

Mileage: 57,594

CLUNKING NOISE COMING FROM STEERING MECHANISM. REPLACED LOWER AND MIDDLE STEERING SHAFT AND FRONT AND REAR END LINKS. *TR

Mileage: 57,594

TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 50 MPH SHE HEARD A SNAP AND THE STEERING WHEEL BEGAN TO SHAKE. SHE CONTINUED TO DRIVE APPROXIMATELY 30 MPH WHEN SHE HEARD A LOUD BANG AND LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS PULLED OVER AND SHUT OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THE REAR PASSENGER SIDE WHEEL WAS TURNED INWARD AT A 90 DEGREE ANGLE. SHE WAS ALSO INFORMED THE REAR TRAILING ARMS AND RODS WERE RUSTED THROUGH. THE VEHICLE WAS REPAIRED AND THE FAILURE HAD NOT RECURRED. THE FAILURE AND CURRENT MILEAGES WERE 43,000. .

Mileage: 43,000

I OWN A TOYOTA 2007 RAV4 WHICH AS BEEN IN THE DEALERSHIPS SHOP OVER 10 TIMES FOR THE SAME TWO ISSUES BRAKES AND GRINDING NOISE, PER TOYOTA EACH TIME IT WAS DIFFERENT, BUT I KNOW IT WAS THE SAME TWO THINGS. IT'S LIKE TOYOTA IS FALSIFYING CUSTOMER'S CAR ISSUES WITH THEIR OWN WORDS INSTEAD OF MAKING PROPER DOCUMENTATION. IT STARTED OFF WITH THE BRAKES WHEN I FIRST PURCHASED THE CAR THEY WERE MAKING A NOISE AND WHEN GOING OVER SPEED BUMPS THE CAR WOULD ACCELERATE INSTEAD OF STOPPING, BUT I THOUGHT THIS MAY BE AN ADDED FEATURE TO THE NEW CAR. THE FIRST REAL INCIDENT IS WHEN THE CAR WOULD NOT STOP AND I CRASHED INTO TO A SIDE RAIL. IT DIDN'T DO MUCH DAMAGE AND IT TOTAL ABOUT $400.00. THE CAR IS MAKING A METALLIC NOISE IN THE SUSPENSION AND THIS WAS REPORTED, BUT EACH AND EVERY TIME TOYOTA'S TECHS DRIVES WITH ME AND MY HUSBAND WHILE WE DRIVING THE CAR TO DUPLICATE THE NOISE TOYOTA'S TECHS SAID THIS NOISE WAS NORMAL. WE KNEW THIS NOISE WASN'T NORMAL BEHAVIOR OF A BRAND NEW CAR, I TOOK IT TO ANOTHER AUTO SHOP AND THEY VERIFIED THAT THE NOISE WAS IN THE SUSPENSION SYSTEM, THAT TOYOTA WOULD NEED TO ADDRESS THE ISSUE BECAUSE THE CAR WAS STILL UNDER WARRANTY, AND IT WOULD COST ME MONEY TO LOCATE THE NOISE. WHEN I TOLD TOYOTA THEY SAID THEY GIVE A CAR UNTIL THEY COULD FIND THE ISSUE, BY LETTING THEIR FIELD TECH LOOK AT THE CAR, AND I ASKED WHEN THIS TECH WOULD BE AVAILABLE. I WANTED TO SEE THIS PERSON LOOK AT THE CAR, BUT THEY CAME UP WITH A MILLION AND ONE REASONS THAT I COULD MEET WITH THE TECH? AFTER TALKING TO PEOPLE FROM THEIR CORP OFFICE ABOUT THE METALLIC NOISE AND THE BRAKES TOYOTA SAID, 'SINCE WE CAN'T FIND ANYTHING WRONG WITH THE CAR IT'S UNDER WARRANTY SO IF SOMETHING HAPPENS IT WILL BE FIXED'. WHAT I DON'T UNDERSTAND IS WHY SHOULD I HAVE TO WAIT FOR THIS CAR TO KILL ME OR MY FAMILY FOR THE COMPANY TO LOOK AT THEIR FAULTS BECAUSE ALL WE DID WAS PURCHASED A CAR FROM THE TOP OF THE LINE AUTO MAKERS TO GET THIS KIND OF TREATMENT? *TW

Mileage: 18,000