2010 TOYOTA RAV4 Suspension Problems

The contact owns a 2010 Toyota Rav4. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 13V383000 (Suspension) in 2015. The contact stated that in 2015 while driving at an undisclosed speed, the low tire pressure warning light illuminated. The contact took the vehicle to a tire dealer, and it was determined that the rear tires were worn and needed to be replaced. The contact replaced all four tires. The vehicle was repaired. The contact stated that in 2020 the low tire pressure and the traction control warning light illuminated. The contact had taken the vehicle to another tire dealer who diagnosed the vehicle and determined that the rear tires were worn and needed to be replaced. The contact was advised that the rear tires could not be aligned because of the rear suspension arms, that was causing the quick wear of the tires. The vehicle was repaired. The vehicle was taken to a tire dealer in 2024 and observed that the low tire pressure and traction control warning lights were illuminated. The contact stated that the vehicle was shaking while driving at various speeds prior to the warning lights being illuminated. The contact was informed that the rear tires could not be aligned due to a failure with the rear suspension arms. The vehicle was repaired. The manufacturer was informed of the failure and advised the contact to take the vehicle to a dealer. The contact took the vehicle to a local dealer who aligned the front wheels, but the rear tires could not be aligned. The contact informed the dealer about NHTSA Campaign Number: 13V383000 (Suspension) and was informed that the recall had been completed. The failure mileage was approximately 86,000.

Mileage: 86,000

Engine oil is burning with out discharging from the engine. Can find no leak anywhere in the engine compartment. Constantly adding oil to the car as the oil indicator isn’t working either. The engine compression is spot on to manufacturers specifications. If the engine runs out of oil it could lead to a crash. Suspension: Loud popping in the rear drivers side when first moving. Don’t know if it is tie rod or something else. Don’t need whatever is causing the pop to break as that could lead to a crash.

NHTSa CAMPAIGN ID 16v596000 AUG 12, 2016 Recalls supercedes 13V-383 vehicles inspected but did not have both arms replaced. Vehicles need to have both arms replaced. Recall done on vehicle (RAV4 2010) were COJ - 1/9/2013 Stevens Creek Toyota CSJ - 9/21/2014 Capitola Toyota Control Arm were not replaced at these times. My car is currently being serviced at IQ Autoworks in Campbell CA. I've been told the control arm needs replacement. Quoted $1700 to replace one control arm.

I just purchased a used 2010 toyota rav 4 base fwd and when making left or right turn I hear loud clunking noises and when backing up I hear squeaking noises plus I see liquid under car near middle. I also noticed when I add washer fluid and check level couple days later without using it ,,it is not visible ...and can't find pink coolant in stores that is in resivoir which needs to be topped off according to mechanic

The contact owns a 2010 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle made abnormal sounds. The vehicle was taken to the dealer, but the dealer could not duplicate the failure. The vehicle was taken to another dealer, Nashville Toyota North (2400 Gallatin Pike N, Madison, TN 37115), and diagnosed that the rear differential coupling was leaking oil, the rear driver's side axle bearing was faulty, and the radiator was leaking. The rear differential coupling, rear driver's side axle bearing, and radiator needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that the vehicle was past the nine-year extended warranty coverage. The failure mileage was 97,900.

Mileage: 97,900

This car was bought for a new driver and we have had 2 separate occasions when she has gotten somewhere and the car wont start. All the warning lights come on, but will not do anything when you push the button. We can jump it and it will start. This is not safe for a young person that could get stranded at random somewhere, and is now afraid to take it somewhere. We have checked the connections and the battery has been checked and is fine. The other complaint is the rear suspension recall. The tires were rotated and now it has a vibration, I was told that because of the recall it cannot be aligned unless things are replaced because of the terrible fix job on the recall. If something is recalled it should be fixed correctly and not be a bandaid job. There should not be a cost associated with a cheap fix that caused more problems. We purchased this vehicle because of reputation, if they are not supporting their product, then it will go and no other toyota products will be purchased.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED WHILE DRIVING AT 40 MPH AND APPROACHING AN EXIT RAMP OFF THE HIGHWAY, THE CONTACT STATED THEY WERE DEPRESSING ON THE BRAKE PEDAL BUT THE VEHICLE DID NOT SLOW DOWN AND CONTINUED TO ACCELERATE WHICH CAUSED THE VEHICLE TO HIT A FENCE. THE VEHICLE CAME TO A STOP AND THE CONTACT SHIFTED TO PARK, THE CONTACT WAS ABLE TO RESTART, AND CONTINUED TO DRIVE THE VEHICLE TO THEIR RESIDENCE. THE AIR BAGS DID NOT DEPLOY AND NO WARNING LIGHT ILLUMINATED. THERE WERE NO INJURED REPORTED. NO POLICE REPORT WAS FILED. THE CONTACT HAD THE VEHICLE TOWED TO LOCAL DEALER AUTOMAX CAR SALES (9541 NW 27TH AVE, MIAMI, FL 33147 PHONE: (305) 835-2222) WHO STATED THEY REPAIRED AND REPLACED THE BRAKES AND CONTROL ARMS ON THE VEHICLE HOWEVER THE FAILURE PERSISTED WITH SCREECHING NOISE COMING FROM THE BRAKES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

REGARDING NHTSA CAMPAIGN: 13V383000 FOR 2006-2011 TOYOTA RAV4 THE ACCEPTED REPAIR PROCEDURE FOR THE ABOVE REFERENCED NHTSA CAMPAIGN IS FLAWED. ON MY VEHICLE, THE EFFECT OF PERMANENTLY DISABLING THE REAR TOE ADJUSTMENT HAS GREATLY INCREASED MAINTENANCE AND OPERATING COSTS AND HAS POTENTIALLY DEGRADED THE SAFETY OF ALL VEHICLES OF THIS TYPE. I HAVE EXPERIENCED GREATLY ACCELERATED WEAR OF THE RUBBER SUSPENSION COMPONENTS AND TIRES RESULTING IN THE REQUIREMENT OF A COMPLETE REAR SUSPENSION REBUILD. MY CONCERN IS THAT OTHER VEHICLES OF THIS TYPE THAT ARE NOT MAINTAINED TO STANDARDS DUE TO COST, OR HAVE HAD THE RECALL REVERSED TO MITIGATE THE FINANCIAL IMPACT, AS I HAVE DONE, ARE OPERATING IN A POTENTIALLY DANGEROUS CONDITION. IN EFFECT THIS CAMPAIGN HAS CREATED A COST BARRIER TO PROPER MAINTENANCE OF CRITICAL SAFETY SYSTEMS. I HAVE SPOKEN WITH TOYOTA CORPORATE, AND THEY HAVE NO INTEREST IN INVESTIGATING, REVISITING OR OFFERING OTHER SOLUTIONS TO THIS ISSUE AS THE RECALL REPAIR PROCEDURE WAS QUOTE "APPROVED BY THE GOVERNMENT".

2010 TOYOTA RAV4. CONSUMER WRITES IN REGARD TO WARRANTY ENHANCEMENT PROGRAM AND FEELS THE COMPANY AND DEALERSHIP SHOULD COVER WARRANTY WORK. *AS *JS

REAR SUSPENSION FIX OF PREVIOUS RECALL WILL NOT ALLOW REAR ALIGNMENT OF VEHICLE BECAUSE OF THE EPOXY ENCASEMENT. THIS IS NOT ACCEPTABLE. JUST SPENT 800.00 ON TIRES AND ALIGNMENT ONLY TO FIND OUT THE REAR IS OUT OF ALIGNMENT AND CAN'T BE ALIGNED DUE TO TOYOTA'S FIX (EPOXY ENCASEMENT).

Mileage: 79,000

WE TOOK OUR TOYOTA RAV4 TO PRINCIPLE TOYOTA FOR THE SUSPENSION RECALL ON 10/16/2019. UPON A TIRE INSPECTION TODAY (AT A LOCAL TIRE STORE) IT WAS INDICATED TO US THAT PRINCIPLE TOYOTA DID NOT INSTALL THE APPROPRIATE ARMS ON THE CAR. I AM ATTACHING A COPY OF THE SERVICE RECORD (WHICH SHOWS WHAT APPEARS TO BE THE CORRECT REPLACEMENT PARTS) BUT THAT IS NOT WHAT WAS INSTALLED ON OUR VEHICLE. I FEEL THAT THIS WAS DONE IN RETALIATION BECAUSE UPON ARRIVING FOR MY PRE-SCHEDULED SERVICE APPOINTMENT PRINCIPAL TOYOTA STAFF SAID THEY DID NOT HAVE THE PARTS OR "SPECIAL TOOL" TO HANDLE THE RECALL. I AM ATTACHING AN EMAIL I SENT TO PRINCIPLE TOYOTA EXPRESSING MY DISGUST ON HOW THE "RECALL" WAS BEING HANDLED. ALONG WITH THE EMAIL IS THE PARTS "SUPPOSEDLY" PUT ON MY VEHICLE. I AM ATTACHING DOCUMENTATION SUPPORTING OUR STORY.

Mileage: 100,393

INSTALLED REAR LOWER SUSPENSION ARMS (NON-ADJUSTABLE REAR TOES) IN 2014 PER RECALL CAMPAIGN #16V596000. TIRE VENDOR SAID REAR ALIGNMENT WAS OFF IN 2016 (WHEN REPLACING NEW TIRES) AND COULD NOT BE ADJUSTED OR REPLACED WITH ADJUSTABLE TOE DUE TO RECALL STICKER. DEALER INSPECTED TOES 2016 AND SAID SPECS ARE RIGHT AND TIRE VENDOR DOES NOT HAVE RIGHT SPECS. SINCE 2016 I HAVE REPLACED 4 TIRES TWICE WITHIN 50,000 MILES EVEN THOUGH TIRES HAVE LONGER 50,000 MILE WARRANTIES. THE TIRES HAVE LASTED LESS THAN HALF OF THEIR EXPECTED LIFETIME. IN 2019, TIRE VENDOR SAID REAR ALIGNMENT IS OFF AGAIN WHEN REPLACING TIRES AND CAN'T BE ADJUSTED DUE TO RECALL STICKER. THIS SUGGESTS THAT THE REAR TOES INSERTED IN 2014 FOR SAFETY RECALL CREATED A NEW PROBLEM - POOR ALIGNMENT WHICH CAUSES PREMATURE WEARING OF TIRES. I'M REQUESTING PERMISSION TO REPLACE NON-ADJUSTABLE REAR TOES WITH ADJUSTABLE ONES SO THAT I DON'T HAVE TO KEEP PREMATURELY REPLACING MY TIRES.

Mileage: 186,181

SOMETIMES WHEN I AM PULLING OUT OR PULLING IN TO PARK MY CAR I HEAR THIS BANG ON MY RIGHT REAR SIDE. SOMETIMES WHEN I AM TURNING LEFT OR RIGHT AND THE RIGHT REAR TIRE GETS MOST OF THE WEIGHT OF THE VEHICLE I HEAR THE SAME HARD BANG. I TOOK IT TO MY MECHANIC AND HE RODE WITH ME AND HE HEARD IT TOO. MY MECHANIC THOUGHT IT WAS THE STRUTS AND REPLACED THEM, BUT THAT WAS NOT THE PROBLEM. I STILL HAVE THIS PROBLEM. PLEASE HELP. MY MECHANIC SAID THAT UNDER THE CAR IN THE REAR THERE IS A BAR THAT HAS A STAMP THAT INDICATES RECALL ITEM.

Mileage: 122,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION). THE MECHANIC FOUND THAT THE VEHICLE WAS NOT AFFECTED BY THIS RECALL, BUT IT WAS REPAIRED ANYWAY AT TOYOTA OF PORTLAND (55 NE BROADWAY ST, PORTLAND, OR 97232, (503) 284-1105). AT NO COST. TOYOTA?S PRESCRIBED RECALL REPAIR INVOLVES APPLYING AN EPOXY TO THE ADJUSTMENT NUTS ON THE REAR LOWER SUSPENSION ARMS (TOYOTA PART # 4871042020), PER THE INSTRUCTIONS SPECIFIED BY TOYOTA (SAFETY RECALL ?CSJ?). IN DECEMBER 2018, A TIRE SERVICE CENTER NOTED THE CONTACT?S REAR WHEELS WHERE OUT OF ALIGNMENT BUT THAT THEY COULD NOT PERFORM AN ALIGNMENT DUE TO THE APPLICATION OF THE EPOXY ? WHICH SEIZED THE ADJUSTMENT NUTS IN PLACE. THE CONTACT IS NOW UNABLE TO HAVE A REAR ALIGNMENT PERFORMED. CONTACT RETURNED THE VEHICLE TO THE DEALER, WHO STATED THAT THE SUSPENSION ARMS MUST BE ENTIRELY REPLACED IN ORDER TO REALIGN THE REAR WHEELS ? WITH TOYOTA INSISTING THE RECALL WORK (APPLYING EPOXY) IS PERFORMED AGAIN AT CONTACT?S EXPENSE. CONTACT WAS QUOTED $1050 BY TOYOTA DEALERSHIP TO PERFORM THE WORK. PRIOR TO THE RECALL, A REAR ALIGNMENT COULD BE PERFORMED AT THE SAME DEALERSHIP (OR ANY INDEPENDENT MECHANIC) ? UTILIZING THE ADJUSTMENT NUTS ? FOR APPROXIMATELY $85. IN SUMMARY, THE CONTACT BELIEVES TOYOTA?S PRESCRIBED RECALL REPAIR HAS INTRODUCED A SAFETY ISSUE DUE TO REMOVING THE ABILITY TO HAVE INDEPENDENT MECHANIC PERFORM A REAR ALIGNMENT.*DT *JB *TR

TOYOTA ISSUED A SAFETY RECALL G0V A FEW YEARS AGO THAT SEALED THE REAR SUSPENSION ARMS WITH AN EPOXY. MY REAR ALIGNMENT IS OUT, AND I CANNOT NO LONGER ADJUST MY REAR SUSPENSION UNLESS I REPLACED BOTH REAR SUSPENSION ARMS. TOYOTA SAYS THIS IS MY OWN PROBLEM, AND ANY REPAIR ASSOCIATED WITH THIS SAFETY RECALL HAS TO COME FROM MY POCKET. HOW CAN THE SAFETY RECALL LEAD TO ANOTHER PROBLEM? I AM PROBABLY NOT THE ONLY ONE WHO HAS EXPERIENCED THIS ISSUE AS I READ SEVERAL OTHER FOLKS WHO VOICED THEIR CONCERNS ONLINE. IS THERE ANYTHING THAT NHTSA CAN DO?

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A WHEEL ALIGNMENT. WHEN THE MECHANIC PLACED THE VEHICLE ON THE LIFT, IT WAS NOTICED THAT THE REAR PASSENGER SIDE CONTROL ARM WAS BOLTED AND EPOXIED. THE CONTACT STATED THAT THE REAR PASSENGER SIDE CONTROL ARM WAS REPAIRED ON DECEMBER 21, 2014 BY TOYOTA OF MORRISTOWN (169 RIDGEDALE AVENUE, MORRISTOWN, NJ 07960) PER NHTSA CAMPAIGN NUMBER: 16V383000 (SUSPENSION). IMMEDIATELY AFTER THE REPAIRS WERE PERFORMED, THE REAR PASSENGER TIRE STARTED TO WEAR UNEVENLY AND HAD TO BE REPLACED FIVE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

REAR TOE ALLINEMENNT ADJUSTERS RECALL. THE PART IS NOW BEING EPOXIED DUE TO A TOYOTA MANUFACTURING FLAW. NOW THE CUSTOMERS HAVE TO SUFFER THE COST AT $600.00 TO HAVE A SIMPLE ALLINEMENT DONE ON THE REAR OF THE CAR. THE ONLINE CAR REVIEWS FROM OTHER CUSTOMERS ARE REALLY PISSED FOR BEING PLAYED SUCKERS FROM TOYOTA. THERE IS A LOT OF LOYAL TOYOTA CUSTOMERS GOING TO DROP TOYOTA AND GO WITH HONDA. AND AFTER GETTING RID OF THESE FLAWED CARS TO THE OPEN MARKET AND OTHER PEOPLE GET TO OWN FLAWED JUNK 'TOYOTA'S', THEIR VIEW WILL BE THE SAME AS THE CURRENT TOYOTA OWNERS. THEN THE SNOWBALL EFFECT KICKS IN PLUS ALL THE NEWS ABOUT TOYOTA'S NOW BEING JUNK CARS I'M SURE WILL HURT THE COMPANY WHERE IT SHOULD, IN THEIR BANK ACCOUNTS. I WAS A BIG LOYAL TOYOTA OWNER FOR YEARS, TAKING A LOT OF HEAT FROM MY NASCAR FRIENDS FOR OWNING A TOYOTA, WAIT TILL THEY HEAR ABOUT THIS, THIS WILL MAKE THEIR DAY AND A I TOLD YOU SO WILL BE NEXT. TOYOTA HAS OR HAD A CHANCE TO DO IT RIGHT AND THEY ARE BLOWING IT BIG TIME. 2006-2011 YEARS HAVE BEEN RECALLED ON THE RAV4, OVER 200,000 CARS. AT THIS NUMBER TOYOTA WILL GO DOWN QUICK. I ALSO HAVE BEEN THROUGH 2 SETS OF EXPENSIVE TIRES DUE TO THIS PROBLEM TO FIND OUT IT'S A SHODDY WAY FOR TOYOTA TO DO BUSINESS LIKE THIS. WE, THE CUSTOMER HAVE BEEN PLAYED OFF AS STUPID, I DON'T SEE IT THAT WAY ALONG WITH A LOT OF OTHERS. I HEAR HONDA'S ARE STILL DOING IT RIGHT, IF SOMETHING DON'T HAPPEN SOON, I WILL BE FINDING IT OUT MYSELF. OH I ALMOST FORGOT, THE TIRES NOW GOING BAD WAY TO SOON IS A SAFETY ISSUE AND NOW VERY HARD TO AFFORD THE COST OF OPERATION FOR THIS VEHICLE, YOU THINK IT'S THE SHOCKS, THEY CHECK GOOD, SHAME ON YOU TOYOTA.

Mileage: 99,000

MY COMPLAINT IS ABOUT THE REAR SUSPENSION RECALL ENACTED IN 2012. I HAD THE RECALL PERFORMED AT MY LOCAL TOYOTA DEALER IN 2014. RECENTLY I PURCHASED NEW TIRES AT A FIRESTONE DEALER AND PURCHASED A A LIFETIME ALIGNMENT. WHEN THEY PERFORMED THE ALIGNMENT FOR FRONT AND REAR, BOTH NEEDED A LITTLE ADJUSTMENT. I WAS INFORMED THAT IT COULD NOT BE DONE AND THEY CAN ONLY ADJUST THE FRONT AS THE REAR HAD A TAG THAT STATES "ONLY TO BE SERVICED BY AN AUTHORIZED TOYOTA DEALER." FURTHERMORE, WHEN TOYOTA SERVICED THE RECALL, THEY PAINTED EPOXY OVER THE ENTIRE ARM. NOW THIS LEAVES FOR A VERY EXPENSIVE FIX. THE RECALL SOLUTION MADE BY TOYOTA DISABLED THE ABILITY TO ADJUST THE TOE IN TOE OUT FUNCTION TO ALIGN THIS VEHICLE PROPERLY. I CALLED THE TOYOTA DEALERSHIP AND THEY TOLD ME THE WHOLE SUSPENSION NEEDS TO BE REDONE WITH NEW PARTS AND NEW KITS COSTING 200 DOLLARS PLUS LABOR. I BELIEVE THIS TO BE A ENGINEERING PROBLEM. THE RECALL FIX DID NOT ALLOW AN ADJUSTABLE ARM AND THIS WILL CAUSE AN UNEVEN WEAR ON MY BRAND NEW TIRES. THIS IS WRONG AND TOYOTA FEELS THEY HAVE NO RESPONSIBILITY ON THIS MATTER AND IS LAYING THIS BLAME ON THE NATIONAL HIGHWAY SAFETY RECALLS. IN MY OPINION ANOTHER RECALL SHOULD BE IN ORDER. PEOPLE THAT OWN THESE VEHICLES SHOULD NOT HAVE TO PAY EXPENSIVE REPLACEMENT CHARGES TO FIX AN ALREADY RECALLED REAR SUSPENSION PROBLEM. WITH ALL THE ROAD HAZARDS ALIGNMENT PROBLEMS HAPPENING ALL THE TIME OR ANYTIME, AN ALIGNMENT IS BOUND TO OCCUR. WHAT CAN BE DONE TO GET THE MANUFACTURES TO OWN UP TO THE INADEQUACY OF THE RECALL SOLUTION THEY PERFORMED. P.S. SOME OF US CONSUMERS KEEP OUR CARS FOR A LIFETIME OF THE VEHICLE. AND I KNOW TOYOTA LIKES TO BRAG ABOUT THE LONGEST LASTING MOST DEPENDABLE CAR ON THE ROAD. I AM ONE OF THOSE PEOPLE THAT KEEP MY CARS MAINTAINED AT I'S MAXIMUM DRIVING CAPACITY.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PARKWAY TOYOTA, 50 SYLVAN AVE, ENGLEWOOD CLIFFS, NJ 076320, (201) 944-3300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE MY REAR TIRES WEARING UNEVEN. TOOK MY VEHICLE TO GET AN ALIGNMENT BUT TOYOTA HAS A STICKER ON IT SAYING NO ONE CAN ADJUST DUE TO RECALL. TOYOTA APPARENTLY PUT APOXY ON THEIR SUSPENSION RECALL AND NOW MY CAR NEEDS AN ALIGNMENT AND NO ONE CAN FIX IT. TOYOTA SAYS FOR 850.00 THEY WILL FIX IT. SERIOUSLY, IT ONLY NEEDS AN ALIGNMENT BUT BECAUSE THEY DID A HORRIBLE JOB IN THE FIRST PLACE I AM UNABLE TO MAINTAIN MY OWN CAR. THEY REFUSE TO FIX IT WITHOUT CHARGING ME. HOW CAN THEY GET AWAY WITH THIS. THIS IS THEIR FAULT

I AM FILING A COMPLAINT AGAINST BUTLER TOYOTA LOCATED AT 9419 ARONSON DR., INDIANAPOLIS, IN 46240. THIS IS THE ADDRESS OF THE SERVICE DEPARTMENT. WE HAVE BEEN CALLING THEM FOR TWO YEARS TO TRY AND GET THE RECALLS TAKEN CARE ON OUR CAR. EACH TIME WE HAVE CALLED THEY SAY THEY DO NOT HAVE THE PARTS IN STOCK. I JUST TRIED TO SCHEDULE AN APPOINTMENT WITH THE SERVICE DEPARTMENT AGAIN TODAY AND WAS GIVEN THE SAME STORY.

TAKATA RECALL, MY REAR SWERVED AS I MOVED RIGHT TO AVOID A HEAD ON COLLISION, MY CHEST HIT THE STEERING WHEEL SO HARD THAT I BROKE 6 RIBS INCLUDING MY STERNUM BECAUSE THE AIRBAGS DIDN'T DEPLOY UNTIL AFTER THE IMPACT , I ALSO SAW ANOTHER RECALL THAT WAS ANNOUNCED 2 OR 3 DAYS AFTER MY ACCIDENT WHICH RESULTED IN A TOTAL LOSS WHICH WAS THE REAR SUSPENSION NEEDED TO BE REPLACED BECAUSE IT COULD CAUSE AN ACCIDENT I REPORTED THIS TO NHTSA AND WAS GIVEN A REFERENCE NUMBER10937800, PLEASE KEEP ME UPDATED THIS IS HORRIBLE THAT THESE PEOPLE KNOWINGLY PUT FAULTY PARTS ON A VEHICLE, I AM STILL AFRAID TO DRIVE I FELT MY CAR SHAKING AND BLAMED IT ON THE ROADS, THE WIND, ANYTHING BECAUSE I DIDN'T WANT TO BELIEVE SOMEONE WOULD SELL A VEHICLE KNOWING IT WAS NOT SAFE

Mileage: 78,102

RECALL SERVICE WAS NOT PERFORMED BY AUTHORIZED DEALERSHIP AS PART OF A SCHEDULED SERVICE ON MULTIPLE RECALLS. NEITHER THE MANUFACTURER NOR DEALERSHIP HAS CONTACTED ME FOR UPDATED RECALL SERVICE. A VERBAL EXPLANATION FOR THIS LACK OF RECALL SERVICE IS THAT A PART IS NOT AVAILABLE TO COMPLETE THIS ONE RECALL SERVICE.

2006-2011 TOYOTA RAV4 REAR LOWER SUSPENSION ARM RECALL G0V I WENT IN TO HAVE THIS RECALL PERFORMED FOR A 3RD TIME AND WALKED OUT PAYING A BILL OF $1,585.92. THIS WAS A RESULT OF THE RECALL PUT INTO PLACE BY TOYOTA. WHAT THE RECALL DOES NOT ADDRESS IS THE ISSUE PERFORMING A REAR-END ALIGNMENT ON THE VEHICLES AFFECTED BY THIS RECALL. A REAR-END ALIGNMENT WILL NOW CONSIST OF REPLACING THE PREVIOUSLY ADJUSTABLE REAR SUSPENSION ARMS MADE NON-ADJUSTABLE DUE TO THE EPOXY APPLIED FOR THIS RECALL, ALIGNING THE REAR END AND RE-APPLYING EPOXY WITH PARTS. THE COST OF A REAR-END ALIGNMENT TO THE VEHICLE OWNER WILL NOW INCLUDE THE COST FOR REPLACING THE REAR SUSPENSION ARMS AND THE RECALL EPOXY KIT. THIS IS THE 'BAND-AID FIX" FOR THE DESIGN OR DESIGN IMPLEMENTATION FLAW IN THE REAR-END CONTROL ARM THAT TOYOTA HAS PUT IN PLACE. THIS IS NOT ACCEPTABLE. WHEN I PURCHASED THE TOYOTA RAV4, THE COST OF A REAR-END ALIGNMENT WAS A FRACTION OF THE CURRENT COST WITH THIS "BAND-AID FIX" IN PLACE. I FEEL THAT TOYOTA IS NOT TAKING RESPONSIBILITY FOR THIS DESIGN FLAW AND UNFORTUNATELY IS PASSING THE ADDED EXPENSE TO THEIR CUSTOMERS. I WILL BE TRADING IN MY RAV4 AS SOON AS I CAN. I WILL NOT BE REPLACING IT WITH ANOTHER TOYOTA PRODUCT BECAUSE OF THIS EXPERIENCE. IT IS SAD TO THINK THAT THIS IS THE THIRD TRY TO REPAIR THIS ISSUE AND THIS IS THE BEST THAT TOYOTA CAN COME UP WITH, BY MAKING THE CUSTOMER PAY MORE FOR THE PLEASURE OF OWNING A SUPPOSEDLY RELIABLE AND LOW MAINTENANCE COST VEHICLE. *TR

Mileage: 69,601

HEARD A LOUD SOUND IN THE REAR OF THE VEHICLE WHILE DRIVING DOWN THE ROAD AT ABOUT 30 MPH. SOUND HEAR AGAIN WHILE TURNING INTO MY DRIVEWAY. LATER, WHILE ON THE HIGHWAY, THE VEHICLE SEEMED TO BE SWAYING. TOOK THE VEHICLE TO THE DEALER FOR AN INSPECTION, WHICH REVEALED THAT THE REAR SWAY BAR LINKS WERE LOOSE AND REQUIRED REPLACEMENT. ONE REAR SHOCK WAS LEAKING AND BOTH REAR SHOCKS NEEDED REPLACEMENT. I DON'T UNDERSTAND WHY SWAY BAR LINK DEFECT IS NOT COVERED BY THE MANUFACTURER SINCE THIS IS CLEARLY A PRODUCT DEFECT WITH POTENTIALLY SERIOUS SAFETY CONSEQUENCES.

Mileage: 75,780

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLENDALE TOYOTA OF GLENDALE, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. NORTH HOLLYWOOD TOYOTA OF NORTH HOLLYWOOD WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER REFUSED TO MAKE A WEEKEND APPOINTMENT AND STATED THAT THERE WERE NO PARTS AVAILABLE IN SOUTHERN CALIFORNIA. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/24/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIRACLE TOYOTA DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THERE BEING 1,000 PARTS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ *CN

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DARCARS TOYOTA DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE PARTS BEING ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. *JS

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2010 RAV4 WITH ONLY 28000 MILES ON IT HAS HAD TWO RECALLS FOR REAR SUSPENSION. THE SECOND ONE (G0V NHTSA 16V-596) HAS YET TO BE PERFORMED AS THE PARTS ARE ON BACKORDER. THIS IS A SERIOUS RECALL IN MY OPINION AND TOYOTA NEEDS TO ADDRESS THE ISSUE WITH MORE CONCERN. I AM HAVING ISSUES WHERE THE RIDE QUALITY HAS DIMINISHED SINCE THE FIRST RECALL WAS PERFORMED. ALSO, I HAVE HAD NEW TIRES PLACED ON THE VEHICLE AND AM WANTING THE RECALL PERFORMED QUICKLY IN AN EFFORT TO NOT ACCELERATE TIRE WEAR FROM BAD ALIGNMENT. I ALSO AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND LIMIT MY WIFE AS TO HOW FAR AND FAST SHE CAN DRIVE IT. IT IS HER PRIMARY CAR.

BOTH REAR STABILIZER BAR CONNECTOR LINKS SNAPPED OFF TOWARD THE BOTTOM OF EACH LINK RIGHT ABOVE THE THREADED PORTION INDICATING THAT IS A WEAK AREA. THIS WAS NOT DUE TO RUSTING, THE LINKS JUST SNAPPED OFF IN THE SAME LOCATION. I WORKED FOR ANOTHER DEALERSHIP IN THE SAME DEALER GROUP AS A SERVICE MANAGER AND THE STAFF THERE TOLD ME THAT THIS IS A PRODUCT PROBLEM AND THEY HAD REPLACED AT LEAST 55 PAIR OF THESE LINKS. I CALLED TOYOTA CUSTOMER SERVICE TO REQUEST A GOODWILL REPAIR AUTHORIZATION AND THE FIRST QUESTION THEY ASKED ME WAS IF I HAD THE VEHICLE SERVICED AT THE DEALERSHIP. I SAID NO BECAUSE AS A FORMER TECHNICIAN, I DO ALL MY OWN VEHICLE MAINTENANCE. THEY SAID THEY COULD NOT HELP BECAUSE OF THAT. THIS INVOLVES A KNOWN PRODUCT PROBLEM THAT THEY WOULD HAVE TAKEN CARE OF THRU WHAT ALL MANUFACTURERS CALL "HIDDEN WARRANTY" IF I HAD ALLOWED THE DEALER TO SERVICE THE VEHICLE. THIS IS DISCRIMINATORY AND SHOULD HAVE BEEN TAKEN CARE OF MORE IMPORTANTLY BECAUSE IT IS A SAFETY ISSUE AFFECTING THE SUSPENSION AND VEHICLE HANDLING. I NOTICED THE PROBLEM LAST FALL WHEN THE VEHICLE STARTING MAKING A CLUNKING NOISE IN THE REAR AND HANDLED SLOPPY IN THE REAR SUSPENSION. YOU HAVE HAD A NUMBER OF OTHER REPORTS AS WELL ON THIS SPECIFIC PROBLEM.

Mileage: 98,000

SAFETY RECALL NOTICE 16V-596 REGARDING REAR LOWER SUSPENSION ARM (NO.1) ASSEMBLIES. WE HAVE BEEN TRYING TO GET THIS RECALL REPAIRED SINCE THE NOTICE WAS SENT OUT. TO DATE TOYOTA HAS BEEN UNABLE TO SUPPLY THE PART TO REMEDY THIS PROBLEM. I DO NOT HAVE THE EXACT DATE OF THE RECALL BUT HAS BEEN OVER THREE YEARS. I AM CONCERNED THAT IF THE PART FAILS, AS NOTED IN THE RECALL, IT COULD CAUSE LOSS OF CONTROL OF THE AUTO. REGARDING THIS, WHO IS RESPONSIBLE IF AN ACCIDENT WERE TO OCCUR?

I RECEIVED THE RECALL NOTICE IN OCTOBER. I CALLED IMMEDIATELY FOR AN APPOINTMENT AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS. IN JANUARY, THEY STILL DIDN'T HAVE THE PARTS AND SO I CALLED ANOTHER DEALER IN THE AREA - SAME THING, "PARTS ARE ON BACK ORDER." THIS IS A SIGNIFICANT RECALL - THE 2ND ONE THEY HAVE ISSUED AND IT IS 4 MONTHS NOW WITH NO SIGN OF BEING ABLE TO GET IT FIXED. CAN'T WAIT FOR MY WHEELS TO FALL OFF!!

Mileage: 110,000

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE WHEEL ALIGNMENT ISSUES. *SMD THE CONSUMER STATED ON DECEMBER 19, 2016 SHE HAD HER BALD TIRES REPLACED WITH NEW TIRES. A WHEEL ALIGNMENT DIAGNOSTIC WAS PART OF THE SERVICE. THE DIAGNOSTIC SHOWED THE VEHICLE NEEDED AN ALIGNMENT, ESPECIALLY IN THE REAR. THE CONSUMER GAVE THE APPROVAL FOR THE WHEEL ALIGNMENT. HOWEVER, THE TECHNICIAN RETURNED AND SAID IT COULDN'T BE PERFORMED BECAUSE OF A BAR THAT WAS IN THE REAR OF THE VEHICLE THAT HAD NO SCREWED TO ADJUST IT, AND THERE WAS A STICKER SAYING DO NOT REMOVE. HE STATED HE COULD DO THE FRONT, BUT IT WOULD NOT BE CORRECT, BECAUSE THE REAR NEEDED TO BE ALIGNED AS WELL. THE CONSUMER WENT TO THE DEALER, WHO INSTALLED THE BAR AS PART OF A RECALL. THE DEALER STATED THE VEHICLE WAS OUT OF ALIGNMENT AND CORPORATE WOULD HAVE TO BE INFORMED AS TO SEE WHAT THE NEXT STEP WOULD BE. THE DEALER INFORMED THE CONSUMER, THE ALIGNMENT WAS $89.00. HOWEVER, IT WOULD COST $59.00 TO CHECK IT. THE CONSUMER WAS IN DISAGREEMENT WITH THE $59 CHARGE JUST TO CHECK. *JB *JS

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V596000 (SUSPENSION) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/19/17 *LJ *TR

THERE IS A 3RD RECALL AS OF SEPTEMBER 2016 FOR ARM SUSPENSION ARMS TO BE REPLACED BUT 3 DIFFERENT DEALERSHIPS DO NOT HAVE THE PARTS TO REPLACE THEM. PROBLEM NEEDS TO BE CORRECTED.

Mileage: 52,000

I TOOK MY 2010 TOYOTA RAV4 TO BE ALIGNED TODAY. I WAS TOLD THAT THE LEFT REAR WHEEL WAS OUT OF ALIGNMENT BUT COULD NOT BE ADJUSTED. THAT IS, EVEN THOUGH THE TIRE WAS OUT OF ALIGNMENT, THE SERVICEMAN SAID HE COULD NOT MAKE THE ADJUSTMENT. HE SAID THERE WAS A NOTE ABOUT NOT BEING ABOUT TO ADJUST THE ALIGNMENT. MY TIRES HAVE BEEN WEARING UNEVENLY. APPARENTLY, I CANNOT HAVE MY CAR ALIGNED. I WOULD LIKE THE NHSTA TO LOOK INTO SOLUTIONS TO THE "UN-ALIGNABLE VEHICLE".

Mileage: 85,900

MY REAR CAR SUSPENSION WAS INCASED BECAUSE IT WAS RECALLED. OVER 55 MPH WAS CAR WOULD SWAY FROM SIDE TO SIDE. I CALLED TOYOTA AND WAS TOLD MY CAR WAS PERFECT. I TOOK THE CAR TO TWO DEALERS WHO SAID AT LOW SPEED THE CAR PERFORMED WELL. THE WAS A LAW SUIT IN CALIFORNIA THAT PROVED THE CAR IS DEFECTIVE AFTER THE RECALL. I MISSED THE DATE BECAUSE I DID NOT RESEARCH THE WEB. I SOLD THE CAR FOR LESS BECAUSE I DID NOT WANT A CRASH. I LOST MONEY ON THE CAR SALE.

Mileage: 43,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V596000 (SUSPENSION) AND 15V577000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR

WHEN CAR IS IN REVERSE A LOUD SQUACKING OR SQEALING ALSO A CLUNKING SOUND WHEN BRAKES ARE APPLIED IN REVERSE. IT IS ALWAYS IN REVERSE WHEN THIS ALMOST METAL ON METALS SOUND APPEARS?

Mileage: 1,200

THIS IS IN REGARD TO RECALL #16V596 FOR THE REAR SUSPENSION ARM ASSEMBLIES. THE FIX THAT TOYOTA WANTS TO IMPLEMENT INVOLVES ENCASING THE ADJUSTMENT SLEEVES IN EPOXY RESULTING IN THE ARMS NO LONGER BEING ADJUSTABLE. THESE SUSPENSION ARMS ARE ADJUSTABLE SO THAT THE REAR TOE-IN CAN BE ADJUSTED WHEN AN ALIGNMENT IS PERFORMED. THE FIX TOYOTA WANTS TO DO IS LIKE WELDING THE DRIVERS DOOR SHUT BECAUSE THE LATCH BROKE: IT'S NO LONGER FUNCTIONAL.

Mileage: 5,000

WHEN I TOOK MY TOYOTA RAV4 IN FOR A TIRE ALIGNMENT, I WAS TOLD BY THE TOYOTA SERVICE CENTER THAT MY REAR TIRES COULD NOT BE ADJUSTED DUE TO A RECENT RECALL WHICH EPOXIED THEM IN PLACE. THE SERVICE CENTER ALSO EXPLAINED THAT MY REAR TIRES WERE OUT OF ALIGNMENT WHICH WAS CAUSING THEM TO WEAR UNEVENLY ACROSS THE THREAD. I HAVE CONTACTED TOYOTA DIRECTLY ABOUT THIS ISSUE, BUT THEY FEEL THAT THE VEHICLE HAS BEEN DAMAGED ("PERHAPS BY A POTHOLE" - TOYOTA REP) SINCE THE RECALL WAS PERFORMED AND ARE UNWILLING TO PURSUE MY CASE. I HAD THIS RECALL PERFORMED LESS THAN A YEAR AGO, AND THE EPOXY HAS ALREADY FAILED (AND I HAVE HAD NO ACCIDENTS IN THAT TIME). I WOULD LIKE THE NHSTA TO PLEASE LOOK INTO THIS RECALL, AS I CANNOT BE THE ONLY OWNER WHO IS FACING ENORMOUS REPAIR BILLS JUST TO FIX A MANDATORY RECALL.

Mileage: 68,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE EMITTING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THERE WAS A LOUD POPPING SOUND. THE CONTACT DISCOVERED THAT THE REAR AXLE DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,500.

Mileage: 55,500

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT A DEALER FOR SERVICE ON EXTREME WEAR FOR THE TIRES, THE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO BE ALIGNED. HOWEVER, THE ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) WAS PREVIOUSLY PERFORMED. THE TECHNICIAN THEN STATED THAT FOR AN ALIGNMENT TO BE PERFORMED, THE ENTIRE REAR SUSPENSION OF THE VEHICLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THE TECHNICIAN'S STATEMENT. THE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

AFTER A RECALL REPAIR ON THE REAR ADJUSTMENT ARMS THE ADJUSTMENT OF WHEEL ALIGNMENT IS PREVENTED BY EPOXY RESIN APPLIED TO PREVENT RUST. IF THE WHEELS ARE NOT PROPERLY ALIGNED AT TIME OF REPAIR OR EVEN IF THE ALIGNMENT SOMEHOW CHANGES THERE IS NO WAY TO READJUST THE ALIGNMENT.I EXPERIENCED THIS AND RUINED MY TWO REAR TIRES NOT REALIZING THE ALIGNMENT COULDN'T BE ADJUSTED. NOW I AM CONFRONTED WITH A $1000 REAPIR BILLTO REINSTALL THE RECALL REPAIR ( WHICH WON'T BE ADJUSTABLE FOR ALIGNMENT) AND TWO NEW TIRES AT $235 A PIECE. IF A PERSON DIDN'T NOTICE THE WEAR ON THEIR TIRES THE RESULT WOULD BE A BLOWOUT. THIS RECALL REPAIR WILL CAUSE MORE PROBLEMS THAN IT SOLVES. NOBODY IS GOING TO OWN A CAR THAT CANNOT BE ALIGNED WITHOUT GREAT EXPENSE. IN ADDITON THE SAFETY FACTOR OF HAVING AN AUTO THAT CANNOT BE ALIGNED HAS MANY RAMIFICATIONS. THE IMAGE UPLOADED SHOWS THE TIRE AFTER 20,000 MILES ON A 60,000 MILE TIRE.

Mileage: 50,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INNER AND OUTER STABILIZER BARS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.....UPDATED 11/02/15*BF UPDATED 11/05/15. *JB

Mileage: 40,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE SWERVED INTO AN ADJACENT LANE WITHOUT WARNING. TWO YEARS AGO, THE VEHICLE WAS REPAIRED ACCORDING TO A RECALL FOR THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER OF THE PREVIOUS REPAIR WAS UNKNOWN. THE FAILURE MILEAGE WAS UNAVAILABLE.

AFTER NOTICED AND R&R ON MY TACOMA, I DID A UNDERCARRIAGE INSPECTION TO MY WIFES 2010 RAV4,NOTICED FRONT STRUT BOOTS CRACKED AND TORN, BOUNCY,WET WITH OIL AT STRUTS, CHECKED REAR SHOCKS, WET WITH OIL AT SEALS BOUNCY, DOESN'T HANDLE VERY FIRM AS DID WHEN BOUGHT 2-3 YEARS AGO. FLORIDA, ,NO ROAD SALTS, NO BEACH DRIVING OR OFF ROAD DRIVING,THIS ISN'T RIGHT,I WILL HAVE TO R&R FRONT STRUTS AND REAR SHOCKS ON RAV4 NEXT WHEN I HAVE THE FUNDS! ASAP! DON'T FEEL SAFE TO DRIVE ON MAJOR ROADS OR HIGHWAYS! NEW BRAKES AND TUNED UP, LOF, VERY WELL TACKEN CARED OF VEHICLES !

Mileage: 37,101

WHILE DRIVING VEHICLE BEGAN TO SHAKE OR "WOBBLE" . UPON INSPECTION WAS FOUND TO BE TIRE WHICH WAS UNEVEN IN WEAR. REPLACED TIRE AND AFTER A SHORT TIME WAS FOUND NOT TO BE THE PROBLEM. UPON INSPECTION WAS FOUND SEALS ON REAR DIFFERENTIAL LEAKING . CLOSER INSPECTION FOUND REAR SUSPENSION, TIE ROD LOOSE. THIS WE BELIEVE IS DUE TO REAR SUSPENSION PARTS BEING FAULTY. PARTS ARE ORIGINAL. AT THIS TIME WE ARE BEING TOLD THAT IT IS NOT COVERED UNDER ANY VEHICLE WARRANTY OR RECALL. THIS IS A MAJOR SAFETY PROBLEM AS IT CAUSED VEHICLE TO LOOSE COMPLETE CONTROL. AT THIS SAME TIME VEHICLE REAR DIFFERENTIAL ALSO BEGAN TO GIVE OFF A "WHINE" SOUND. THE TIRES HAVE BEEN WORN UNEVENLY DUE TO REAR SUSPENSION BEING LOOSE CAUSING THIS FAILURE. OUR CONCERNS ARE THAT WE ARE BEING TOLD THERE IS NO WARRANTY OR RECALL TO CORRECT OR PROTECT ANYONE OWNING AND DRIVING WITHOUT KNOWLEDGE OF THIS PROBLEM. IT SHOULD BE KNOWN THAT TIRES WORN UNEVEN WERE ON & FROM REAR OF VEHICLE. NO FRONT TIRES HAD BEEN WORN UNEVENLY WITH THIS INCIDENT.

Mileage: 89,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DROVE OVER AN UNEVEN PAVEMENT AND SUDDENLY BEGAN TO SWAY FROM SIDE TO SIDE. AFTER REDUCING THE SPEED, THE DRIVER WAS ABLE TO OPERATE THE VEHICLE NORMALLY. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE REAR PASSENGER SIDE TIE ROD BOLT FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,550.

Mileage: 79,550

REPLACEMENT OF BOTH REAR SUSPENSION ARMS HAD BEEN PERFORMED ON 05/30/2014 FREE OFF CHARGE AS PER RECALL REQUIREMENT. WHEN THE DEALER CHECKED THE WHEEL ALIGNMENT ON 04/30/2015, THEY SAID THAT THEY NEED TO REPLACE THE SUSPENSION ARMS AT MY EXPENSE AT THIS TIME. ARE THEY RESPONSIBLE TO REPLACE THEM FREE OFF CHARGE AT THIS TIME? *TR

THE TOYOTA SAFETY RECALL #CSJ WAS PERFORMED YESTERDAY ON MY CAR. THE RECALL REPLACED THE REAR LOWER CONTROL ARMS AND THEN WERE LOCKED IN PLACE WITH EPOXY. I PURCHASED A 2010 RAV4 THAT WAS REPAIRABLE. WHEN I NEEDED AN ALIGNMENT IT WOULD COST ABOUT 70. NOW WHEN THE CAR NEEDS AN ALIGNMENT, THE LOWER CONTROL ARMS MAY HAVE TO BE REPLACED AT MAJOR EXPENSE BECAUSE THERE IS NO ADJUSTMENT. TOYOTA REDESIGNED THE LOWER CONTROL ARMS ON THE 2012 RAV4 AND THOSE SHOULD HAVE BEEN USED IN THE REPAIR. THIS REPAIR DAMAGES THE VALUE OF THE CAR BECAUSE NO ONE WOULD EVER BUY A CAR THAT CAN'T BE ALIGNED. IF THIS HAVE BEEN EXPLAINED TO ME BEFORE THE REPAIR, I WOULD NEVER HAVE ALLOWED THE REPAIR TO HAVE BEEN MADE. TOYOTA NEEDS TO RECALL THE CAR AGAIN AND REPLACE THE LOWER CONTROL ARMS WITH AN ADJUSTABLE ARM AS IS DESIGNED IN EVERY CAR ON THE ROAD. *TR

TO WHOM IT MAY CONCERN, LAST SPRING (MARCH 2014) I RECEIVED A RECALL NOTICE FOR MY 2010 RAV 4 TO COME IN FOR AN INSPECTION FOR MY REAR LOWER SUSPENSION ARM. I IMMEDIATELY CALLED AND WAS PUT ON A WAITING LIST TO BE SEEN. EVERY MONTH OR SO I WOULD CALL TO CHECK THE STATUS OF GETTING SEEN. THEY WOULD SEEM CONFUSED EACH TIME I WOULD CALL, BUT WOULD VERIFY THAT I WAS ON THAT "LIST." BUT OVER THE MANY MONTHS, I HAVE STILL YET TO BE SEEN. A 2ND RECALL NOTICE WAS ISSUED THIS PAST DECEMBER OR EARLY JANUARY. THE LAST I HEARD, AFTER OVER 9 MONTHS OF BEING ON A WAIT LIST WAS THAT I WAS STILL ON THE LIST AND I WAS HIGHER ON THE LIST TO BE SEEN. UPON RECEIVING THE 2ND NOTICE, I CALLED KENDALL TOYOTA AND THEY TOLD ME THAT THE LIST NO LONGER EXISTS AND THAT THEY WILL BE STARTING A NEW LIST TO SEE PEOPLE BEGINNING IN MARCH. THIS WILL NOW HAVE BEEN AROUND A YEAR OF WAITING TO BE SEEN FOR THE RECALL. I AM CONCERNED, NOT ONLY THAT I WILL NOT GET SEEN IN A TIMELY FASHION, BUT IF MY CAR WERE TO GET IN ANY SORT OF ACCIDENT DUE TO THE RECALL, WOULD THE RESPONSIBILITY FALL ON THE COMPANY OR ON MYSELF? KENDALL TOYOTA OF ANCHORAGE ALSO INFORMED ME THAT THEY ARE THE ONLY LOCATION THAT CAN DO THE RECALL MAINTENANCE HERE IN THIS AREA. I'M FRUSTRATED BY THE CONTINUING DELAYS AND WOULD LIKE TO SEE IF THERE IS ANYTHING ELSE THAT CAN BE DONE TO BE SEEN SOONER RATHER THAN LATER. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 60,000

VEHICLE HIT CURB AND REQUIRED FRONT SUSPENSION COMPONENT REPLACEMENT, AND A 4 WHEEL ALIGNMENT. VEHICLE PREVIOUSLY HAD RECALL #NHTSA13V383000 WHICH IT HAD BOTH REAR LOWER (ADJUSTABLE) CONTROL ARMS REPLACED AND THE ADJUSTER AREA SEALED WITH AN EPOXY RENDERING THEM NON ADJUSTABLE AFTER RECALL COMPLETION. TOYOTA'S SERVICE BULLETIN (T-SB-0042-14 DATED JUNE 30-2014) TITLE "REAR SUSPENSION TOE ADJUSTMENT OUT OF SPECIFICATION AFTER SR CSJ". IT STATES IN THIS BULLETIN (UNDER PARAGRAPH B) "IF THE REAR TOE ALIGNMENT IS STILL OUT OF SPECIFICATION ON EITHER SIDE REPLACE THE REAR SUSPENSION ARM NO.1 AND COMPLETE THE CAMPAIGN CSJ AGAIN FOR ANY REPLACED REAR SUSPENSION ARM. AMERICAN FAMILY INSURANCE DENIED PAYMENT FOR THE RE-EPOXY OF ARMS SO I CALLED TOYOTA CUSTOMER ASSISTANCE AND EXPLAINED THE SITUATION AND THE STATEMENT IN THEIR SERVICE BULLETIN, THE CASE #IS [XXX] PHONE 800-321-4331, THE REP WAS [XXX] AND HE STATED THAT TECHNICAL INFORMATION MUST BE OBTAINED THROUGH AN AUTHORIZED TOYOTA DEALER, I THEN CONTACTED THE SERVICE MANAGER AT OUR LOCAL TOYOTA DEALERSHIP (ANDY %BALLWEG MIDWEST TOYOTA 800 3RD STREET S. LA CROSSE WISC. 54601 608-793-7000) [XXX] THEN CONTACTED TECHNICAL ASSISTANCE AND THEY REFUSED TO RE-APPLY EPOXY AS STATED IN SERVICE BULLETIN. I THEN CONTACTED CUSTOMER ASSISTANCE AGAIN AND SPOKE WITH [XXX], SHE LISTENED TO MY CONCERNS AND ASKED IF SHE COULD REVIEW THE SITUATION WITH CORPORATE AND CALL ME BACK, I AGREED. [XXX] CALLED AND LEFT A MESSAGE STATING THAT TOYOTA WAS UNABLE TO ASSIST IN THE APPLICATION OF EPOXY BUT STATED THAT TOYOTA RECOMMENDS THE EPOXY TO BE APPLIED TO THE #1 ARMS AFTER THE ALIGNMENT. I TOOK THE VEHICLE TO BALLWEG AND HAD THE EPOXY APPLIED AT MY EXPENSE AS I DIDN'T WANT TO RETURN THE VEHICLE WITHOUT THE SAFETY RECALL PROVISIONS BEING MET. I ALSO FILED A COMPLAINT WITH THE FTC REFERENCE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 43,598

TL* THE CONTACT OWNS A 2010 TOYOTA RAV-4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART NEEDED WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON A LOVELY SATURDAY AFTERNOON, MY HUSBAND AND I WERE RETURNING HOME FROM A FAMILY PICNIC. WE HAD JUST EXITED THE HIGHWAY AND WERE TRAVELING ON A TWO-LANE ROAD IN DOVER, NJ. SUDDENLY, THE CAR WAS VIOLENTLY THROWN INTO THE LEFT LANE WITH ON COMING TRAFFIC. I THOUGHT WE HAD A BLOW OUT BUT WAS PROVEN WRONG. MY HUSBAND JUST MISSED A CAR BY INCHES AS HE WRESTLED THE CAR BACK INTO THE RIGHT LANE ALL THE WHILE MORE CARS WERE COMING AT US. HE WAS ABLE TO DIRECT THE CAR TO A SIDE STREET. WHEN WE GOT OUT OF THE CAR WE FOUND THAT THE RIGHT REAR SUSPENSION ARM WAS DETACHED AND HANGING LOOSE OFF THE CAR. THIS NECESSITATED CALLING FOR A TOW TRUCK FROM THE TOYOTA DEALERSHIP. OUR ANGUISH AND PALPABLE TERROR WAS CAUSED BY THE FAILURE OF NUMEROUS RECALLS TO THIS TOYOTA RAV 4 FOR REAR LOWER SUSPENSION ARM TO BE PROPERLY & SAFELY REPAIRED. MY HUSBAND WORKS AROUND THE CORNER FROM THE TOYOTA DEALERSHIP AND UPON THE RECEIPT OF NUMEROUS RECALL NOTICES, RESPONSIBLY TOOK THE VEHICLE IN FOR SERVICE EACH TIME. THE MOST RECENT SERVICE VISIT WAS ONLY A WEEK PRIOR TO THE INCIDENT. THE DEALERSHIP SERVICE MANAGER CALLED US AND APOLOGIZED AND TOLD US HE TOOK COMPLETE RESPONSIBILITY FOR THE IMPROPER REPAIRS. WE COULD LONGER FEEL SAFE IN THIS VEHICLE AND TRADED IT IN IMMEDIATELY. *TR

Mileage: 58,413

WHEN DRIVING AT ABOUT 45-50 MPH LOST CONTROL AS VEHICLE STARTING SHAKING UP AND HAD A NEAR MISS CRASH ON I 5 N DRIVING TO LA. DECIDED TO PULL OVER AND EXIT OUT AND TOOK AN INTERNAL ROAD DRIVING AT 30 MPH AND RETURNED HOME. UPON INVESTIGATION FOUND THAT LAST SAFETY CALL REPAIR FOR REAR SUSPENSION REPAIR WAS PERFORMED ADDING SOME EPOXY TO TIGHTEN UP AND DID NOT FIX THE ISSUE. LOOKS LIKE FREE OF CHARGE REPAIR DONE BY DEALER IS NOT WORKING. I HOPE THOROUGH INVESTIGATION IS PERFORMED AS THE FIX SEEM TO NOT WORK AND STILL CAN CAUSE CRASH. LOOKS LIKE THE PROBLEM STILL PERSISTS: BACKGROUND THE ORIGINAL PROBLEM INVOLVED A WOBBLING REAR SUSPENSION ARM THAT COULD, OVER TIME, RUST OUT. THAT COULD LEAD TO A SUSPENSION FAILURE AND, IN A WORST-CASE SCENARIO, A CRASH. THE MAKER HAS SINCE DISCOVERED THAT THE NUTS IT USED TO ADJUST THE ALIGNMENT OF THE REAR WHEELS ON THE TWO VEHICLES DURING THE AUGUST 2012 RECALL WERE NOT TIGHTENED PROPERLY. THE MAKER HAS NOTIFIED THE NHTSA IT WILL NOW HAVE TO RECALL THE SAME 780,000 VEHICLES TO INSPECT FOR DAMAGE. THE NUTS WILL NOW BE PROPERLY TIGHTENED AND TOYOTA WILL TAKE THE ADDITIONAL STEP OF SEALING THE REAR LOWER SUSPENSION ARMS WITH AN EPOXY COATING DESIGNED TO PREVENT CORROSION. *TR

Mileage: 45,120

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) THAT SUPERSEDES RECALL NHTSA CAMPAIGN NUMBER: 12V373000 (SUSPENSION). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION), HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LETTER FROM CONGRESSMAN FORBES ON BEHALF OF CONSTITUENT REGARDING A RECALL BY TOYOTA ON THE TOYOTA RAV 4 (MAIL REPLY TO CHESTERFIELD, VA OFFICE - ATTN: JOAN FALLON). *SMD TOYOTA RECEIVED REPORTS FROM DEALERS INDICATING THAT SOME CONSUMERS EXPERIENCED SYMPTOMS OF THE RECALL ISSUE AFTER BEING INSPECTED OR REPAIRED. UPON INVESTIGATION, IT WAS DISCOVERED THAT SOME INSPECTIONS WERE NOT ADEQUATE AND PORTIONS OF THE REPAIR PROCEDURE MAY NOT HAVE BEEN PERFORMED CORRECTLY. TOYOTA DEVELOPED A REVISED INSPECTION AND REMEDY PROCEDURE. THE CONSUMER STATED HE HAD ISSUES WITH THE TIRES, THAT REQUIRED SEVERAL WHEEL ALIGNMENTS.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

I RECEIVED AN URGENT SAFETY RECALL NOTICE FROM TOYOTA IN DECEMBER 2013, (SAFETY RECALL #COJ), AFFECTING THE REAR LOWER SUSPENSION ARMS (NO. 1) ON JANUARY 2, 2014 I HAD AN APPOINTMENT TO REPLACE TIRES, AND MADE AN APPOINTMENT FOR THE NEXT AVAILABLE DATE TO DO THE RECALL ON JUNE 6, 2014. ON ARRIVAL FOR THE APPOINTMENT ON JUNE 6, GREENTREE TOYOTA IN DANBURY, CT TOLD ME THEY DID NOT HAVE PARTS FOR THE RECALL AND WOULD LET ME KNOW WHEN THE PARTS CAME IN (SHOULD BE A FEW WEEKS ACCORDING TO THE SERVICE TECH) TO DO THE RECALL REPAIRS. SINCE THEN I HAVE NOT RECEIVED ANY INFORMATION AS OF TODAY AUGUST 6 2014. I WANT TO FILE THIS COMPLAINT BECAUSE I BELIEVE THAT TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 12V373000 (SUSPENSION) AND 13V383000 (SUSPENSION); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER PLACED THE CONTACT ON A WAITING LIST BEHIND HUNDREDS OF OTHER CONSUMERS. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO THE REAR LOWER SUSPENSION ARMS RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE ON NATIONAL BACK ORDER. *JB

MANY MONTHS AGO, TOYOTA HAD A SAFETY RECALL RELATED TO THE REAR LOWER SUSPENSION ARMS... SUPPOSEDLY, TOYOTA REPAIRED THE PROBLEM, WHEN IN ACTUALLY THE PROBLEM WAS NOT REPAIRED SO THERE WAS A SECOND SAFETY RECALL. THAT WAS MONTHS AGO. I HAVE REPETITIVELY CONTACTED THE DEALERSHIP AND I AM NOT RECEIVING ANY TYPE OF COMMUNICATION FROM TOYOTA... HOW CAN I GET THIS FIXED BECAUSE I'M CONCERNED ABOUT THIS PROBLEM ESPECIALLY SINCE I HAVE A ONE YEAR OLD SON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RECEIVED A RECALL NOTICE IN APRIL 2014 STATING PROBLEM WITH REAR LOWER SUSPENSION ARM. TRYING TO GET IT FIXED BUT LOCAL DEALERS HAVING TROUBLE GETTING PART AND EPOXY SEALANT. RECALL NOTICE INDICATES POSSIBILITY OF LOSS OF VEHICLE CONTROL AND A CRASH IF THE ARM SEPARATES. IS IT SAFE TO CONTINUE TO DRIVE THE CAR? *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION). THE CONTACT STATED THAT SHE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND THERE WAS NO DATE AVAILABLE FOR WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIRS. THE CONTACT FELT THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.

WE RECENTLY RECEIVED THE REAR LOWER SUSPENSION ARMS 2ND RECALL. I PURCHASED THE CAR USED IN APRIL 2013, AND WAS NOT TOLD OF A RECALL. I WOULD LIKE TO UNDERSTAND IF THE FIRST ONE HAD ALREADY BEEN ISSUED. SINCE PURCHASING THE CAR IT HAS NOT FELT STABLE IN THE REAR, EVER. WE BROUGHT IT IN ONCE PREVIOUSLY AND THEY SAID THE PROBLEM WAS FIXED. THIS TIME I WAS TOLD BY ONE DEALERSHIP THE PART TO REPAIR THE RECALL WAS NOT AVAILABLE, AND THEN TOOK TO A DEALERSHIP 2 WEEKS LATER WHERE THEY INFORMED US WE DID HAVE THE RUST PROBLEM. THEY "REMEDIED" WITH EPOXY, BUT SAID BRING BACK IF A "PROBLEM". THE CAR STILL DOES NOT DRIVE RIGHT OR FEEL STABLE. I BOUGHT THIS CAR TO DRIVE OUR GRANDCHILDREN AND NOW FEEL EXTREMELY UNSAFE IN THIS VEHICLE. WHAT CAN BE DONE TO CORRECT THIS SITUATION, SO I CAN FEEL SECURE IN THE CAR I AM DRIVING. I FEEL THIS IS A LEMON ISSUE, AS EVERY TIME WE DRIVE IT WE ARE STILL AT RISK. *TR

Mileage: 19,000

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO REAR LOWER SUSPENSION ARMS RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, THE PARTS WAS NOT AVAILABLE, AND WAS PLACED ON A WAITING LIST. *JB

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO REPAIR RECALL NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 103,000.

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO THE REAR LOWER SUSPENSION ARM RECALL NOTICE PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER, THE PART WAS NOT AVAILABLE, AND SHE WAS PLACED ON A WAITING LIST. *JB

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL PERTAINING TO THE SUSPENSION. THE AUTHORIZED DEALER STATED THAT THE PARTS WERE NOT AVAILABLE AFTER THE CONTACT HAD ALREADY SCHEDULED AN APPOINTMENT FOR THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) HAD EXCEEDED A REASONABLE AMOUNT OF TIME IN ORDER TO PERFORM THE REPAIRS. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER HAD ALSO BEEN MADE AWARE OF THE DELAY AND WOULD NOT PROVIDE A TIME FRAME WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE THE FAILURE. UPDATED 8/12/14*CN

TOYOTA HAS SENT OUT TWO RECALLS (#COJ AND CSJ). I HAVE CALLED THE DEALERSHIP TWICE FOR THE LATEST RECALL, #CSJ, AND TWICE THE DEALER HAS SAID THEY ARE OUT OF PARTS. WHEN I CALLED TOYOTA DIRECTLY, THEY STATED THERE WERE NOT ENOUGH REPLACEMENT PARTS MADE AND ARE WAITING FOR MORE. HOW CAN THIS HAPPEN? THIS IS ABSOLUTELY TERRIBLE HOW TOYOTA HAS HANDLED THIS SITUATION. FIRST, THEY COULDN'T PROPERLY REPAIR THE FIRST RECALL. SECONDLY, THEY DON'T MAKE ENOUGH PARTS TO COVER THE RECALL. *TR

Mileage: 35,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V383000(SUSPENSION). THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY.

HAD RECALL ON TOYOTA RAV 4 FOR REAR LOWER SUSPENSION ARMS. TOOK IT BACK TO THE DEALER FOR REPAIR, THEY DIDN'T HAVE THE PARTS AND HAVE TO RESCHEDULE WHEN THE PARTS COME IN. THIS IS WHAT TOYOTA SAID WILL BE DONE TO REPAIR IT: IF ANY RUST IS FOUND ON THE INTERNAL THREADED PORTION OF THE ARM(S), THE ARM WILL BE REPLACED. AFTER THE INSPECTION OR REPLACEMENT THE REAR SUSPENSION ALIGNMENT WILL BE SET AND THE ARMS WILL BE SEALED WITH AN EPOXY. LABELS WILL ALSO BE APPLIED STATING THE ARM IS NO LONGER ADJUSTABLE. HOW ARE ALIGNMENTS GOING TO BE MADE TO THE REAR SUSPENSION IF THEY ARE NOT ADJUSTABLE? IS IT GOING TO BE AT OWNERS EXPENSE TO REPLACE BOTH REAR LOWER SUSPENSION ARMS TO REALIGN THE REAR END? THE DEALER COULDN'T ANSWER THAT QUESTION. THEY JUST A VOIDED ME WHEN WE PICK THE CAR UP LATER. *TR

Mileage: 32,735

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE SWAYED FROM LEFT TO RIGHT. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION). THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE RIGHT SUSPENSION ARM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHEN DRIVING 30 MPH AND BELOW, THE VEHICLE WOULD DRIVE ROUGHLY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V373000 (SUSPENSION) AND 13V383000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE VEHICLE WAS NOT REPAIRED OR INSPECTED TO DETERMINE THE EXACT CAUSE OF THE SUSPENSION ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

Mileage: 34,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION) AND 13V383000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED NOTIFICATION OF RECALL DUE TO REAR LOWER SUSPENSION ARMS OVER 6 MONTHS AGO. HAVE BEEN WAITING FOR REMEDY FROM TOYOTA WHICH OBVIOUSLY NEVER CAME. STARTING TO HEAR NOISE FROM THE SIDE AND REAR OF VEHICLE. NO ACCIDENT AS OF YET, BUT AM NOT WILLING TO WAIT ANY LONGER. COMPLETELY IRRESPONSIBLE ON TOYOTA'S PART . SHAME ON YOU - DOES SOMEONE HAVE TO GET HURT OR WORSE BEFORE YOU STEP UP AND FIX THIS PROBLEM. MY FIRST AND LAST TOYOTA BUY. *TR

CLUNKING NOISE WHEN TURNING THE VEHICLE, A KNOCK OR RATTLE NOISE FROM ENGINE .. *TR

Mileage: 25,000

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBERS: 12V373000 (SUSPENSION) AND13V383000 (SUSPENSION) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE BOTH REPAIRS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA RAV 4. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE SERVICED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.

NOTHING HAS HAPPENED YET OTHER THAN I THINK THIS HAS CAUSED MY TIRES TO WEAR PREMATURELY AND AM WORRIED THIS REPAIR IS TAKING EXTREMELY LONG TO GET REPAIRED. I NEED NEW TIRES AND ALIGNMENT BUT WILL NEED ANOTHER WHEN MY REPAIR GETS DONE. I THINK TOYOTA SHOULD REPAIR AND REPLACE ALIGNMENT AND TIRES FOR FREE. TIRES DID NOT WEAR EVEN. FOUND OUT FROM DEALER NEW TIRES ARE REQUIRED. 6/32 OUTER EDGE OF TIRE AND CENTER OF TIRE BUT 2/32 ON INNER EDGE OF TIRE. *TR

Mileage: 37,000

TL- THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT THE AUTHORIZED DEALER STATED THAT THEY DO NOT HAVE A REMEDY TO REPAIR THE VEHICLE AT THIS TIME. THE CONTACT WAS TO BE NOTIFIED WHEN THE REMEDY IS READY.THE CONTACT RECEIVED NOTIFICATION OF A TOYOTA RECALL NUMBER: (CSJ AND COJ) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT SHE WAS VERY CONCERNED ABOUT HER SAFETY SINCE THE MANUFACTURER HAD NOT MADE THE PARTS AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR END OF THE VEHICLE BEGAN SHAKING CONTINUOUSLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V383000 (SUSPENSION) HOWEVER, THE REMEDY PART WAS NOT AVAILABLE FOR THE CONTACT TO HAVE THE REPAIR PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,100.

Mileage: 30,100

TL-THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT RECEIVED TWO RECALL NOTICES; RECALL NHTSA CAMPAIGN ID NUMBER: 13V383000 (SUSPENSION) AND NHTSA CAMPAIGN ID NUMBER: 12V373000 (SUSPENSION). HE WAS ADVISED BY A DEALER THAT HIS VIN WAS ASSOCIATED WITH ONE OF THE TWO RECALLS. AN AUTHORIZED DEALER ADVISED THE CONTACT THAT HAD TO RESCHEDULE TWO ADDITIONAL APPOINTMENTS NONE OF WHICH WERE HONORED SINCE THE PARTS WERE ONLY AVAILABLE PRIOR TO THE APPOINTMENTS BUT NO LONGER AVAILABLE WHEN HE ARRIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF SEVERAL ATTEMPTS MADE TO HONOR THE RECALL. THERE ARE NO FAILURES AT THIS TIME. RK UPDATED 3/28/14*CN *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V383000 (SUSPENSION) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR TO BE PERFORMED. THE CONTACT STATED THAT A VIBRATION AND A CLUCKING NOISE WAS BEING HEARD FROM THE REAR OF THE VEHICLE WHEN TRAVELING A MINIMUM OF 40 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,000.

Mileage: 27,000

PUTTING INTO A PARKING STALL (AT A REST STOP)WITH FOOT ON THE BRAKE PEDAL,THE RAV4 ACCEELERATED AT A HIGH SPEED,ONLY STOPPED AFTER HITTING A SIGN POLE,STILL ACCELATING ,ONLY STOPPED BY TURNING MOTOR OFF WITH IGNITOIN KEY.THE AIR BAGS DID NOT ACTIVATE WITH $8809 IN DAMAGE .THIS VEHICLE HAS 2 RECALLS ON THE ACCELLERATION PROBLEM,1 ON THE REAR SUSPENSION. ALSO REAR MIDDLE SEAT BELT NOT WORKING AND TIRE PRESSURE CONTINOUS TO NOT FUNCTION ATHER BEING FIXED. *TR

Mileage: 22,667

2010 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO PREMATURE FAILURE OF REAR SHOCKS IN VEHICLE. *SMD

Mileage: 39,802

I HAVE TAKEN MY 1 MONTH CERTIFIED NEWLY PURCHASED VEHICLE FOR WHAT I DESCRIBE AS BRAKES/SUSPENSION PROBLEMS. ACCORDING TO THE DEALERSHIP, THEY CANNOT FIND ANY PROBLEMS WITH THE CAR. I HAVE ALREADY STATED THAT I DRIVE WITH MY GRANDKIDS IN THE CAR. THEY SEEM TO IGNORE AND FIND NOTHING WRONG WITH THE VEHICLE. I FEEL THERE IS DEFINITELY A SAFETY ISSUE! *TR

Mileage: 40,293

I RECEIVED A SAFETY NOTICE ABOUT MY CAR LIKE 2 MONTHS AGO. AND I STILL HAVENT RECEIVED THE OTHER LETTER SAYING THE PART WAS READY SO I CAN GET MY CAR FIXED. I TRAVEL ALOT WITH MY KIDS AND EVERY TIME I USE MY CAR I FEAR SOMETHING MIGHT HAPPEN. ACCORDING TO THE LETTER SENT. WE WERE SUPPOSE TO GET ANOTHER LETTER SENT OUT TO TELL US THE PART WAS READY AND WE CAN GET THIS PART PUT IN OUR CAR. BUT ITS ALREADY NOVEMBER AND NOTHING YET. PLEASE FOR THE SAFETY OF MY FAMILY AND OTHER FAMILIES. DONT LET SOMETHING TRAGIC HAPPEN TO GET THIS PART SENT OUT!! THANKS!!! THE INCIDENT DATE IS JUST THE DATE THE LETTER WAS SENT OUT. I JUST COULDNT SKIP THAT PART SO I PUT THAT DATE. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 12V373000 (SUSPENSION:REAR). THE REMEDY PART WAS ON A MASSIVE BACK ORDER FOR AN UNREASONABLE LENGTH OF TIME. THE CONTACT WAS DISPLEASED TO KNOW IT HAD BEEN OVER THREE MONTHS SINCE WAITING FOR THE PART AND WAS CONCERNED OF THE SAFETY ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED FAILURE AT THIS TIME.

FRONT WHEEL BEARING FAILED. *TR

Mileage: 46,666

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE DRIVER SIDE FRONT WHEEL AND TIRE SEPARATED FROM THE VEHICLE. THE CONTACT WAS ABLE TO MAINTAIN CONTROL AND MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC WHO STATED THAT THE FAILURE WAS LOCATED ON THE FRONT SUSPENSION AND WAS CAUSED BY SHREDDED LUG NUTS. THE MECHANIC ADVISED THAT THE WHEEL, TIRE, LUG NUTS, BUMPER, LAMP, THE ROTOR LOWER CONTROL ARM, HUB ASSEMBLY, SEAL, BALL JOINT KNUCKLES, BRAKE PADS AND THE AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,458 AND THE CURRENT MILEAGE WAS NOT AVAILABLE. UPDATED 9/12/12 *CN

Mileage: 28,458

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 50 MPH HE HEARD A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HUB AND BEARING ASSEMBLY WAS REPAIRED AT AN EXPENSE OF $432.41. THE FAILURE MILEAGE WAS 48985. THE CURRENT MILEAGE WAS 49000.

Mileage: 3,500

TL* THE CONTACT OWNS A 2010 TOYOTA RAV4. WHILE DRIVING 50 MPH HE HEARD A GRINDING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HUB AND BEARING ASSEMBLY WAS REPAIRED AT AN EXPENSE OF $432.41. THE FAILURE MILEAGE WAS 48985. THE CURRENT MILEAGE WAS 49000.

Mileage: 3,500