2015 TOYOTA RAV4 Steering Problems

November 20,2025 I was driving my 2015 Toyota Rav-4….Turning into my driveway and Suddenly a light on the dashboard came on…An emblem with the Steering 🛞 Wheel and Exclamation ❗️ point came on…I was glad that I was at a safe place and called Toyota dealership service department…I was told that it was something to do with the Power Steering Electrical System…That I shouldn’t drive the vehicle but take it to the dealer…I asked if there was a recall and I was told that there wasn’t a recall…I checked several places on Google and it showed several recalls for this particular vehicle and issue…The dealership advised me that there’s no recall for my vehicle…I’m not understanding…I have my Rav-4 that I’m afraid to drive and don’t know what to do at this point…

While driving a 2015 Toyota Rav4 (w/AWD) the vehicle's steering wheel started to shake and the vehicle lost acceleration. The check engine, AWD, and traction (trac) control lights illuminated. After pulling the vehicle over I tried calling AAA. After about 30 minutes, the warning lights went out. I decided to try to drive it home. After about 5 miles the same thing happened. However, after slowing down the problem went away. I called a Toyota dealer and requested a recall service (to fix the power steering assist). They scheduled the appointment and I dropped the vehicle off. When the vehicle was ready I discovered that they only performed the recall for the battery terminal. They informed me that there was no other recall for my VIN number. This problem should be on recall as I've researched and discovered many other complaints similar to mine. These situations like mine, and many others, are safety issues and could easily lead to injury and/or death.

There is an intermittent loss of the electric power steering assist. The car can't be steered during this loss of power, leading to an extremely high risk of a crash. Toyota issued a recall for the 2015 RAV4 for this exact problem, but they did not include my car's VIN in the recall. The problem has not been confirmed, as Toyota informed me that this could only be done at my expense. The vehicle or component has not been inspected for this problem. There have not been any warning lamps, but it's very obvious while driving that the power steering has failed.

The contact owns a 2015 Toyota Rav4. The contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, and the vehicle failed to respond to the direction that the steering wheel was turned. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V144000 (Steering); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2015 Toyota Rav4. The contact stated while driving 50-55 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The contact was able to pull to the side of the road by using physical strength to steer the vehicle. The contact stated that upon turning off and restarting the vehicle, the power steering became functional. The contact was able to continue driving. The vehicle was taken to an independent mechanic, where the failure was linked to NHTSA Campaign Number: 15V144000 (Steering); however, the vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 118,000.

Mileage: 118,000

My vehicle's electrical components short-circuited, steering became difficult to control and the vehicle caught on fire under the hood near the battery compartment.

The contact owns a 2015 Toyota Rav4. The contact stated that while driving at 30 MPH, the power steering warning light appeared on the instrument panel as the power steering assist failed to operate as needed. The contact used excessive force to steer the vehicle to the side of the road. The contact called a friend for assistance but once the friend arrived, the warning light had disappeared, and the vehicle was driven back to the residence. Several days later, the same failure returned while driving at 30 MPH. The vehicle was driven to the dealer where the vehicle was diagnosed with a defective steering shaft. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V144000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 112,000.

Mileage: 112,000

The electronic power steering in my vehicle has been acting difficult for approximately 3 weeks now. I had new tires, front end alignment, inspection of the rack and pinion and tie rods done thinking this was the issue. This did not help. The steering column makes a clicking noise when I turn the wheel while stopped like 2 pieces of plastic are rubbing together. The steering feels like it is fighting me while I’m trying to turn the wheel or even while I am going straight no matter at what speed. When making a turn I can remove my hands from the steering wheel and the wheel and tires will stay in that position and not correct itself. Overall, no matter what speed I am traveling (either at a red light or driving) there feels like a failure in the electronic power steering motor like something is fighting the wheels alignment, the steering wheel and the power steering motor. It feels like it’s an Indy car steering wheels needing complete resistance to keep the vehicle straight. I brought this to an independent mechanic that inspected everything and said it sounds like the NHTSA campaign: 15V144000 and that I should have Toyota look at it. I just came back from DCH Wappingers Falls Toyota in NY and they wouldn’t even look at it and stated my VIN is not covered. I was told they don’t get paid for looking at something and they hardly get paid for recall issues. And, if I spoke to the service manager, she would tell me the same. I immediately called Toyota directly and opened a case and have the email proof. Toyota manufacturer representative told me the same thing and said “even though it sounds like the same recall, I’d have to pay out of pocket to she it fixed and hope to get refunded later.” To let me leave the dealership with this issue knowing I’m a single father with 2 kids is horrible. This issue needs to be looked at and I don’t know who to look at it or the money to fix it. I don’t know if I can download a video of this occurring. Please let me know.

The contact owns a 2015 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the steering wheel seized, causing the contact to lose control of the vehicle. Additionally, several unknown warning lights were illuminated. The contact stated that the failure occurred intermittently while turning. The vehicle was taken to an independent mechanic, who related the failure to NHTSA Campaign Number: 15V144000 (Steering). The manufacturer was made aware of the failure. The failure mileage was 115,000.

Mileage: 115,000

Cs Traction Light Is On Cause INTERNAL OPEN IN STEERING ANGLE SENSPR MODULE THE STEERING ANGLE SENSOR TRANSMITS THE STEERING WHEEL'S RATE OF TURN, WHEEL ANGLE, AND OTHER IMPORTANT DATA TO THE SPECIFIC VEHICLE'S COMPUTER. IF THERE IS A FAULT IN THE SIGNAL, THE COMPUTER CAN DISABLE THE VEHICLE'S STABILITY CONTROL. Correction REPLACE STEERING ANGEL SENSOR MODULE

Toyota informed me That my 2015 Rav4 is not eligible for Recall no. 15V144000, it does not apply to my VIN. However my Electric Power steering has malfunctioned with 82k miles on the Vehicle

Power to the vehicle was lost while making a turn under a stop light. Emergency flashers were used. All dashboard lights came on at the time the vehicle lost power. Radio stopped. The car was turned off and was able to be restarted after several seconds. The danger was having a vehicle stopped under a stop light for several seconds. The problem has yet to be repeated. It happened just this morning 5/23/22. No other warnings were given before loss of power. We have not yet had an inspection by any other parties but will plan on it as we are aware there had been an issue with a 12 volt battery case in the past on this model.

Power steering suddenly failed (and dash lights came on) when my wife and 6 year old son were driving down the road at highway speeds nearly causing accident. After turning car off and back on, it was restored. NHTSA Campaign ID: 15V144000 addresses this exact issue, but our VIN falls outside those included, even though its the same model year. Opened case with Toyota Corporate. Dealer says they have to reproduce issue to do anything, but being an ECU flaw, it nearly impossible to reproduce on demand.

The contact owns a 2015 Toyota Rav4. The contact stated that while his wife was driving at approximately 50 MPH, the steering wheel seized while the power steering warning light was illuminated intermittently. The contact mentioned that the vehicle lost power steering functionality. The contact stated that the vehicle was restarted and operated as designed. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and provided a case number. The VIN was not included in NHTSA Campaign Number: 15V144000 (Steering). The approximate failure mileage was 77,000.

Mileage: 77,000

The pump failed

The power steering has recently stopped working while driving. When the car is started, the power steering works fine, but within a few minutes, it will stop working and steering has to be done manually.

CAR RANDOMLY SHUT OFF ON MONDAY OF THIS YEAR.ALSO THE RADIO IS DEFECTIVE AND CAR TRY'S TO SWITCH GEARS WHILE DRIVING

Mileage: 20

DRIVING NORMAL, MADE A RIGHT TURN AND CAR SUDDENLY RESTARTS, STEERING WHEEL LOCKS UP DURING TURN FOR A COUPLE SECONDS. ELECTRIC RESTART ENGINE AND TURNS OFF THE CAR AND CANNOT GAS IT, ONLY BRAKE. CAR COMES BACK ON WITHOUT ME TURNING IT ON AND DOES NOT HAPPEN AGAIN REST OF THE DRIVE. DRIVING NORMAL FOR A FEW DAYS, HAPPENS AGAIN, ENGINE RESTARTS AGAIN RANDOMLY WHILE MAKING A RIGHT TURN, SAME EXACT DESCRIPTION AS DESCRIBED PREVIOUSLY. MULTIPLE DATES OF OCCURENCE

Mileage: 34,000

DRIVING NORMAL, MADE A RIGHT TURN AND CAR SUDDENLY RESTARTS, STEERING WHEEL LOCKS UP DURING TURN FOR A COUPLE SECONDS. ELECTRIC RESTART ENGINE AND TURNS OFF THE CAR AND CAN'T GAS IT, ONLY BRAKE. CAR COMES BACK ON WITHOUT ME TURNING IT ON AND DOES NOT HAPPEN AGAIN REST OF THE DRIVE. DRIVING NORMAL FOR 2 DAYS AND ON THE 3RD DAY, ENGINE RESTARTS AGAIN RANDOMLY WHILE MAKING A RIGHT TURN, SAME EXACT DESCRIPTION AS DESCRIBED PREVIOUSLY. DRIVEN CAR FOR A DAY AND INCIDENT HASN'T REPEATED YET. BUT, NOW NOT SURE IF THIS AFFECTED IT, SENSORS OF CAR DOOR OPEN SIGN IS ON WHEN CAR IS TURNED OFF AND ALL DOORS AND WINDOWS ARE IN PLACE FOR LOCKING. ONLY WHEN CAR IS OFF AND I CANNOT FIX IT.

Mileage: 25

I WENT TO START MY CAR AND THE ELECTRIC POWER STEERING WARNING LIGHT WAS ON AND THE CAR WOULD NOT START. TOWED TO SHOP AND THEY CAN FIND NOTHING WRONG AND IT STARTS RIGHT UP. CONCERNED THE POWER STEERING WILL GO OUT WHILE I AM DRIVING.

Mileage: 123,521

I WAS EXITING A HIGHWAY ON A CURVE (EST. 40MPH) WHEN MY POWER STEERING FAILED INSTANTLY JERKING THE STEERING WHEEL TO THE RIGHT CREATING A SAFETY HAZARD. AT THE SAME TIME ALL OF MY DASHBOARD LIGHTS FLASHED ON AND OFF. I HAVE A TOYOTA RAV4 2015. THERE HAVE BEEN A RECALL FOR THIS DESCRIPTION BUT NOT ON MY VIN. *TR

Mileage: 91,000

WHILE DRIVING ON CITY STREETS AND MAKING A TURN AT APPROXIMATELY 20-25 MPH, THE VEHICLE'S ELECTRIC POWER STEERING CUT OUT WITHOUT ANY WARNING. THE STEERING BECAME EXTREMELY HEAVY WITH NO ASSIST. THE RED STEERING WHEEL ICON LITE UP. THIS IS THE SECOND TIME THAT THIS INCIDENT HAS OCCURRED AND LUCKILY I DID NOT HAVE MY FAMILY IN THE VEHICLE.

Mileage: 14,733

A CRACKING NOISE IS NOTICE WHEN TURNING THE STEERING WHEEL TO THE LEFT OR RIGHT, WHETHER STATIONARY OR IN MOTION. THE VEHICLE WAS CHECKED AT A TOYOTA DEALER AND RECOMMENDED TO REPLACE THE STEERING COLUMN MOTOR ASSEMBLY AND STEERING RACK ASSEMBLY.

Mileage: 76,000

TL* THE CONTACT'S GIRLFRIEND OWNS A 2015 TOYOTA RAV4. WHILE DRIVING AT A LOW RATE OF SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE ELECTRICAL SYSTEM FAILED AND SEVERAL WARNING INDICATORS ILLUMINATED AFTER THE POWER STEERING FAILURE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

Mileage: 42,000

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHEN THE VEHICLE WAS STARTED, AN UNKNOWN WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT IT WAS DIFFICULT TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 72,720.

Mileage: 72,720

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

STEERING WHEEL MAKES A STRANGE NOISE WHEN TURNING AND THE SUSPENSION SEEMS TO BE OFF.

Mileage: 21,210

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE DRIVING 20 MPH, THE KEY INDICATOR ILLUMINATED, THE STEERING WHEEL SEIZED, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS, AND THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO DCH FREEHOLD TOYOTA (4268 U.S. 9 S, FREEHOLD, NJ 07728), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Mileage: 73,000

THE STEERING MECHANISM ON THIS VEHICLE HAS FROZEN TWICE. THE DEALER COULD NOT REPLICATE SO SENT ON OUR WAY DESPITE THE FACT THAT THERE ARE RECALLS ON THIS MODEL TOYOTA. THE STEERING WHEEL LOCKED ON I-20 AND ON 5TH STREET BRIDGE. TURNING VEHICLE OFF AND RESTARTING IGNITION TEMPORARILY RESOLVES ISSUE. BOTH TIMES OCCURRED ON RELATIVELY STRAIGHT ROADS. I BELIEVE THERE IS A DEFECT IN ELECTRONIC STEERING SYSTEM

Mileage: 14,000

VEHICLE DID NOT RESPOND TO BRAKING (POSSIBLE STALLING, LOSS OF CONTROL OF VEHICLE), RESULTING IN A SEVERE CRASH INVOLVING TWO PARKED CARS AND PROPERTY, INJURY TO DRIVER, AND TOTAL LOSS. THE VEHICLE ACCELERATED AT A HIGH RATE OF SPEED GOING DOWN HILL DUE TO HAVING NO CONTROL OVER THE VEHICLE. BECAUSE DRIVER WAS UNABLE TO STOP, THE VEHICLE RAN TWO STOP SIGNS. THE CRASH RESULTED IN THE VEHICLE CRASHING INTO TWO PARKED CARS, "JUMPING" THOSE VEHICLES AND RUNNING INTO A HOME. THE VEHICLE WAS TWICE PREVIOUSLY REPAIRED UNDER WARRANTY FOR STALLING. OCCASION 1 (14K MILES): VEHICLE STALLED AT STOPLIGHT AND KEY LIGHT WAS FLASHING. ERROR CODES P1605 AND P219A AT THE TIME. OCCASION 2 (16K MILES): VEHICLE STALLED TWICE WHILE STOPPED, ON THE SAME DAY. THE VEHICLE WAS SHAKY AT THE STOPLIGHT AND MULTIPLE WARNING LIGHTS CAME ON, CODE P1605 (2ND REPAIR). *TR

Mileage: 24,000

POWER STEERING WENT OUT AND BRAKES FAILED , DURING AN EVASIVE MANEUVER ..ON OR 11. 2015 : WHICH SUBSEQUENTLY IMPACTED A TREE

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. WHILE MERGING INTO THE RIGHT LANE, THE VEHICLE INDEPENDENTLY VEERED LEFT AND ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DRIVER DROVE OFF THE ROAD AND THE VEHICLE ROLLED TWICE DOWN A SHORT INCLINE. BOTH THE DRIVER AND PASSENGER AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SUSTAINED BRUISES AND SCRATCHES TO THEIR ELBOWS. THE REAR PASSENGER SUFFERED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Mileage: 20,000

THE CAR WANTS TO PULL TO THE RIGHT WHEN ACCELERATING OR,JUST RELEASING THE BRAKE TO COAST.TOYOTA DEALER AND TOYOTA SAID IT IS NORMAL.I NEVER HAD A FRONT WHEEL DRIVE CAR DO THIS.I BELIEVE THIS IS A SAFETY ISSUE,BECAUSE IT DOES NOT HAPPEL ALL THE TIME.THE FRONT END IS ALIGNED CORRECTLY.

Mileage: 500

TL* THE CONTACT OWNED A 2015 TOYOTA RAV4. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT CRASHED INTO A UTILITY POLE. THE CONTACT SUSTAINED A CUT TO THE FACE AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,500.

Mileage: 5,500

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A VEHICLE STOPPED IN FRONT OF THE CONTACTS VEHICLE. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND AS THE STEERING WHEEL SEIZED. AS A RESULT. THE CONTACT CRASHED INTO A TREE. THE AIR BAGS DEPLOY, RELEASING A CHEMICAL SUBSTANCE. THE CONTACT SUSTAINED ARM, LEGS AND WHIPLASH INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE. UPDATED 04/07/16*LJ...UPDATED 12/06/16 *BF UPDATED 03/09/17.*JB

Mileage: 140,000

THREE MONTHS AGO I RECEIVED NOTICE FOR RECALL ON STEERING, CALLED BERNARDI TOYOTA AND MADE APPT. GOT THERE AND THEY SAID MACHINE WAS DOWN AND COULDN'T DO IT. MADE ANOTHER APPT. AND THEY SAID THE MACHINE COULDN'T DO IT BECAUSE OF LABEL NOT BEING ORIGINAL. MY SIDE DOOR HAD BEEN HIT SO THE LABEL WAS REPLACED WITH A NEW ONE. TECH'S WOULD LOOK INTO THE MATTER, AN LET ME KNOW, I BROUGHT THE CAR IN FOR MY REGULAR CHECK UP AUG 10TH 2015 AND ASKED ABOUT THE MATTER AND WAS TOLD NOT TO WORRY BECAUSE MOST LIKELY THERE WAS NOTHING WRONG WITH IT, BUT IF ANYTHING HAPPENED TO LET THEM KNOW. WELL ON SEPT.3, 2015 TOOK A RIDE TO CAPE COD FROM HUDSON MASS. WHEN I WAS GETTING READY TO START BACK TO HUDSON FROM THE CAPE MY STEERING LET GO. COULD NOT MOVE THE CAR, CALLED FALMOUTH TOYOTA AND THEY SAID TRY AND DRIVE IT TO THEM WHICH WAS ABOUT THREE MILE, I DID AN THEY GAVE ME A RENTAL AND FIXED THE CAR IN A WEEK. QUESTION IS , HOW COME THEY COULD FIX IT IN A WEEK AND BERNARDI DIDN'T DO IT IN MOUTHS? I WAS LUCKY IT WASN'T SERIOUS, I AM COMPLAINING ABOUT BERNARDI'S SERVICE. I AND MY WIFE COULD HAVE BEEN SERIOUSLY HURT ALONG WITH PEOPLE ON THE HIGHWAY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB

Mileage: 8,745

I PURCHASE THE RAV4 IN OCTOBER 2015, AND THREE MONTHS AFTER THE PURCHASE I STARTED TO EXPERIENCE A CRUNCHING SOUND COMING FROM MY BRAKES AND A FLUCTUATION ISSUE WHERE THE BRAKES DO NOT ALWAYS CATCH CAUSING A SAFETY CONCERN. THE DEALER AND TOYOTA ARE REFUSING ON TWO OCCASIONS TO ACKNOWLEDGE THE ISSUE. I TOOK THE CAR IN TO THE TOYOTA DEALER AGAIN ON 7/28/2015 IN HOPES THAT THEY WILL FINALLY FIX THE ISSUE. THE DEALER WILL NOT DOCUMENT THE ISSUE!

Mileage: 10,000

TOYOTA ISSUED A SAFETY RECALL THAT AFFECTS POTENTIALLY 46,000 VEHICLES AND TOYOTA ESTIMATES THAT 20,000 WILL NEED TO HAVE A STEERING PART REPLACED. THE LETTER FROM TOYOTA ADVISES CAR OWNERS THAT IT WILL TAKE 1.5 HOURS TO INSPECT AND 2.5 HOURS TO REPLACE THE PART. AFTER AN ENTIRE DAY AT THE DEALERSHIP YESTERDAY, MY CAR HAS NOT HAD THE STEERING PART REPLACED AND TOYOTA IS UNABLE TO TELL ME WHEN THEY WILL HAVE THE PART FOR THEIR OWN RECALL! I CALLED FORDHAM TOYOTA LAST WEEK TO MAKE AN SAFETY RECALL APPOINTMENT. I TOOK MY CAR IN YESTERDAY (TUESDAY, JUNE 9) AT 8:30. WHEN I PICKED IT UP AT 2:30, THEY TOLD ME I NEEDED THE PART, BUT THEY DO NOT HAVE IT. NO SENSE OF HOW RIDICULOUS IT IS TO SCHEDULE AN APPOINTMENT FOR A RECALL REPAIR WITHOUT EVEN HAVING THE PART AVAILABLE. NOR THE WORRY THIS CAUSES ME TO KNOW THAT I AM DRIVING MY DAUGHTER AROUND IN A DEFECTIVE VEHICLE WHERE OUR SAFETY IS COMPROMISED. I CALLED TOYOTA CENTRAL TO ASK IF THEY MIGHT FACILITATE HAVING A DIFFERENT DEALER (MANHATTAN TOYOTA) DO THE RECALL REPAIR. AFTER NUMEROUS CONVERSATIONS WITH DIFFERENT TOYOTA EMPLOYEES (INCLUDING MANHATTAN TOYOTA), I WAS ADVISED THAT THE PROCEDURE IS THAT THE TOYOTA DEALERSHIP INSPECTS THE VEHICLE, THEN ORDERS THE PART AND THAT IT TAKES 2 DAYS TO GET THE PART. AND THAT IF I WANTED TO HAVE MANHATTAN TOYOTA DO THE RECALL REPAIR, I WOULD FIRST NEED TO HAVE THEM INSPECT THE VEHICLE - MEANING ANOTHER TWO DAY ADVENTURE. HAVING GOTTEN NO RESOLUTION FROM THE CENTRAL TOYOTA CARE LINE OR MANHATTAN TOYOTA, I DECIDED TO CALL FORDHAM TOYOTA TO REQUEST AN APPOINTMENT FOR SATURDAY MORNING (2 DAYS FROM NOW, ENOUGH TIME FOR THEM TO GET THE PART),I WAS TOLD THAT THEY WOULD NEED THE CAR ALL DAY ON SATURDAY (NOT 2.5 HOURS AS STATED IN THE TOYOTA LETTER), BUT THAT THEY NEED TO FIRST RECEIVE THE PART. I WAS TOLD THEY WILL CALL ME WHEN THEY GET IT.

Mileage: 4,500

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING). THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 TOYOTA RAV . THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15VI44000 (STEERING) WAS RECEIVED IN MARCH OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 TOYOTA RAV4. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V144000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE IN THE U.S.. WHEN THE PARTS BECOME AVAILABLE, THE MANUFACTURER WOULD NOT SEND ANY AND WOULD NOT PAY FOR A REPAIR UNTIL THE DEALER SENT PHOTOS SHOWING THE NEED FOR THE REPAIR. THE CONTACT SPOKE WITH THE DEALER AGAIN AND CONFIRMED THAT THE MANUFACTURER MADE THAT REQUIREMENT. THE CONTACT FELT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/30/15*CN UPDATED 10/17/2017*CN