2019 TOYOTA RAV4 Electrical System Problems

Toyota RAV4 LE gas pump burst and caught fire leading to total fire damage along with major water damage from the firefighters putting out the fire. The vehicle was idle for hours at the time of explosion of the fuel pump. This was a major safety hazard/risk especially being that myself and two others were minutes away from going out to the vehicle before it all happened as I was getting ready to take a friend home for the night. A claim representative will look into this matter in coming days.

The contact owns a 2019 Toyota Rav4. The contact stated while driving 70 MPH, the vehicle experienced a loss of motive power. No warning light was illuminated. The contact managed to push the vehicle over to the shoulder of the road, and the vehicle was towed to the residence. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

While traveling back from out of state, the fuel sensor and fuel gauge failed causing me to run out of gas when the fuel gauge stated I had just a tick under a 1/4 tank of gas left and the app read 35 miles left. While driving on freeway at freeway speed, the car sputtered, bogged down and then stalled, placing me in a very dangerous situation broken down on the shoulder of the freeway in the desolate country at night with semi trucks and cars flying by at estimated between 70-80 mph. While stalled and waiting for help, all the lights except the hazard flashers went out. The Sheriff assisted and added 2 gallons of gas that finally got the car restarted and I was able to get to the gas station which was 1 mile ahead of where I had been stranded. I kept filling the gas tank not allowing it to go under 1/2 tank on the fuel gauge the remainder of the trip home. I took the car to Tansky Sawmill Toyota for service, who thought it was a fuel sensor in fuel tank, which had to be dropped, resulting in a tube from the fuel sender being disconnected and not taking fuel from the other side of the tank and corrosion was cleaned out. They had to go through electrical system to check the fuel gauge which had corrosion on the electrical harnesses and sensors not caused by water or rodents - still unknown cause - resulting in $6500.00 to replace both electrical harnesses 82152-0R370 wire FR Door LH and 82141-oRB80 wire Instrument Panel! Known Toyota defect as the 2019 Rav4 Hybrids have already been recalled. Issues of this type with the regular Rav4s are posted all over the online Toyota boards. My platinum extended warranty on my well cared for 2019 RAV4 with 45,131 miles (purchased at 3 year lease end) refused to all of the charges and the dealership did not budge, sticking me with 6 hours of diagnostic fees over what the warranty allowed in the sum of $1014.37. These harnesses need recalled so no one else is stranded in a very dangerous place on the side of the freeway!

My 2019 Toyota RAV4 experienced a dangerous electrical and transmission failure that ultimately caused the vehicle to stall while driving and made me lose control. For several weeks before the incident, the vehicle showed subtle hesitation when accelerating but no warning lights. After the car stalled and spun out coming off the Ben Franklin Bridge onto I-76 near downtown Camden, police responded, confirmed the vehicle had unexpectedly shut off, and verified there was no crash damage. I later brought the car to the Toyota dealership, where they discovered corrosion on the battery cable, failed ABS sensors, and a weak battery. I paid $668 for a new battery, new cable, and ABS sensor repairs. At that time, the dealership did not inform me of any transmission issues and released the vehicle back to me. I made it only a short distance up the road before realizing the vehicle could not accelerate past 40 mph and was still malfunctioning, so I immediately returned it. The next day, the dealership initially claimed there was nothing wrong with the vehicle, but after I insisted they re-evaluate the car, they then informed me that the transmission was failing and needed replacement. This sequence of electrical instability, combined with the transmission malfunction, ultimately led to the earlier stall where I lost all power steering and braking assist and spun out into the median. The vehicle, diagnostic records, and replaced components are available for inspection. The sudden loss of power and control created a major safety risk to me and other drivers in a high-traffic area.

One week ago one section of the heated steering wheel was very hot. So much so that I could not touch that area. I took it to the Anderson Toyota dealership in Rockford today. On the way there, I turned on the heated steering wheel, and it started smoking. They said they couldn’t find what was wrong with it, and to replace it would be $1800 because it isn’t in warranty. They suggested I not use it.

Vehicle states engine maintenance required. Is a consistent reoccurring problem according to dealer. System failure due to manufacturer always puts the user at risk.

Got a "Hybrid System Malfunction" notification on my dash and took it to the dealer. I was notified that my high voltage hybrid cable is corroded, and that the vehicle is unsafe to drive. I understand that customer support program 22TE09 exists for this problem, but because my vehicle has over 100,000 miles, it is not covered. If this is a safety issue that Toyota has acknowledged and admitted is an issue, there should be a complete recall. I was FORCED to get the work done at a dealer because Toyota has a hold on the part. I attempted to get an independent garage to do the work, but they were not authorized to even purchase the parts necessary. Ultimately I had no choice but to spend almost $5000 for a safety repair on a 2019 vehicle that Toyota themselves have admitted to the engineering mistake, while also making it impossible to fix outside of a dealer. This is completely unacceptable. Thank you.

The DCM is nonfunctional, which renders the safety connect features of the car inoperable. Additionally, the Bluetooth microphone is powered by the DCM causing the driver to have to switch the call output on their phone manually taking their focus off the road. This seems to be a widespread issue with many reporting this on online threads and Toyota offering many internal service bulletins. To me this is a major safety concern that is extremely costly to repair.

I am submitting this complaint regarding a recurring issue in the coolant bypass valve of my 2019 Toyota RAV4 XLE Premium. Although there was no check engine light, the vehicle displayed a persistent warning: “Engine Maintenance Required – Visit Dealership.” This message repeatedly appears on the instrument cluster and blocks critical driving information, including the speedometer, fuel economy, and other key displays. Even when the driver manually cancels the message, it returns within minutes. This creates a constant distraction and obstructs visibility, which poses a safety risk during driving. I took the vehicle to the dealership, where they diagnosed the issue as an internal short circuit in the coolant bypass valve and retrieved diagnostic trouble code P268115. This code relates to a malfunction in the valve’s electrical control system, which affects the engine’s ability to regulate temperature effectively. Toyota currently offers a Customer Support Program (CSP) for the coolant bypass valve, but only if the valve is leaking coolant. However, my vehicle's failure was due to an electrical defect, and Toyota does not cover this under the same program. This creates an unfair burden on owners and fails to address the full scope of the issue, even though the results—loss of proper cooling function—are the same. Many RAV4 owners have reported similar problems online, but no recall or technical service bulletin has been issued for this kind of failure. I believe this defect raises genuine safety concerns, including: Driver distraction due to persistent warning messages Obstruction of critical dashboard information Potential for engine overheating or reduced performance I respectfully request that NHTSA investigate this issue as a potential safety-related defect and determine whether Toyota should be required to expand support or issue a recall for this component, regardless of whether the failure is due to coolant leakage or internal electrical malfunction.

The vehicle began displaying intermittent warning messages and slipping into "Mud & Sand" mode without cause. Later, multiple dash lights illuminated, including 4WD malfunction, check engine, and coolant system warnings. The vehicle became undrivable due to overheating. Dealership diagnostics indicated a failure in the coolant bypass valve actuator the electronic water pump was receiving a signal but not responding, resulting in loss of coolant circulation and overheating. There may also be a shorted control panel causing related system failures. This problem has been confirmed by a Toyota dealer, and the vehicle remains at the service center pending resolution. The issue appears related to a known Customer Support Program (CSP 24TE04), which covers the coolant bypass valve actuator. There was no prior accident or abuse of the vehicle, and the vehicle only has 52,000 miles. Safety was compromised due to unexpected power loss and overheating while in motion. The issue has not yet been resolved. The vehicle has also experienced prior water intrusion through the roof rails, which may have contributed to electrical damage.

Started normally, but had a message on the screen saying “Check Fuel Cap.” I needed gas anyways, drove about 3 minutes to the gas station, turned engine off, put gas. Turned engine back on and within 3 seconds it shut off. The screen displayed “engine stopped- Power steering low.” I tried a handful of times to start, it did not. After 20 minutes and some rest, it started. With no more messages. Battery and alternator were tested, both were good.

The contact owns a 2019 Toyota Rav4. The contact stated while driving 60 MPH, the vehicle started swaying in and out the lane. There was no warning light illuminated. The contact linked the failure to the lane keep assist feature. The contact stated that the failure persisted. The contact continued to drive the vehicle and the vehicle violently jerked, forcing the contact to pull over. In addition, the contact stated that the vehicle was accelerating unintendedly upon releasing the accelerator pedal. The contact immediately pulled over and turned off the vehicle. The contact turned off the lane assist feature and proceeded to drive the vehicle at a slow speed. The contact stated that while accelerating above 35 MPH, the abnormal jerking returned. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

While driving or stopped at a light, car will switch drivings modes to “mud and sand” turning off the vehicle stability control and pre-collision system warning light will illuminate. After pressing desired mode, car will switch back to “mud and sand” at varying intervals resulting in me pressing the desired mode constantly while driving.

A Hybrid System Malfunction warning appeared about 1 week ago. The car was taken to the Toyota dealer who said that the car was safe to drive and that they would need to order a part and it will probably be weeks before they get it because so many other cars have the same problem. Three days later the car will not start with several errors including Brake Power low, PKSB Malfunction, and Precolllision System Malfunction. Toyota is not providing any coverage for any of our repair, car rental or now the need to tow the car.

The contact owns a 2019 Toyota Rav4. The contact stated that when the vehicle was started, the vehicle was shaking abnormally. The contact stated that the overheating, parking brake, cruise control, maintenance required, and check engine warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed that there was a misfire in cylinder #2, and that coolant was leaking into the engine. The contact related the failure to NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was unknown.

I have been experiencing water intrusion with my vehicle, I first noticed it by a mildew smell. Acknowledged under Toyota’s Customer Support Program 22TE05. This water leak has led to multiple secondary issues, including: Interior water damage Clogged A/C drainage system Sunroof drainage issues I reported this issue to a Toyota, but they denied repairs under 22TE05, claiming the issue was only due to a sunroof leak and clogged drains. [2/14] – Took my car to AutoNation Toyota due to a persistent water leak. The dealership diagnosed the issue as a clogged sunroof leak and clogged drains but did not provide clear documentation that they properly inspected the roof rail gasket. [2/18] – Dealership denied repair under 22TE05 but then stated they could replace the roof rail gaskets if my insurance paid for it—which contradicts their claim. [2/18] – I escalated my case to Toyota Corporate for review, but I am still waiting for a response. My car was left outside in the rain, potentially worsening the water damage. The dealership never provided me with a written repair estimate. Safety Concerns & Impact on Vehicle Use: I am worried about driving my car due to potential electrical system failure and airbag malfunctions caused by water damage. According to industry knowledge and Toyota customer experiences, a roof rail leak can directly contribute to all of the issues the dealership claims my car has: Clogged A/C Drainage System – Water leaking from the roof rails can enter the A/C system, causing drainage backup, mold, and excessive moisture buildup. Sunroof Leaks & Drainage Problems – If excess water enters through roof rail failure, it can overwhelm the sunroof drainage system, making it appear clogged when the root cause is actually the failing roof seal. Interior Water Damage – If the roof rail clips fail, water leaks into the headliner, side pillars, dashboard, and footwells, leading to electrical issues, carpet damage, and excessive moisture inside

The contact owns a 2019 Toyota Rav4. The contact stated that upon starting the vehicle, the messages "Parking Brake Malfunction", "Secondary Brake system Malfunction”, “4WD Malfunction", "Lane Assist Malfunction", "Pre-collision Malfunction" and messages indicating malfunctions of the electrical system, the engine throttle, and the transmission were displayed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where a spark plug and ignition coil were replaced; however, the failure recurred. The vehicle was taken to the dealer, where the contact was informed that all the spark plugs and ignition coils needed to be replaced prior to the final diagnostic test. The vehicle was not completely diagnosed and was taken back to the mechanic, where a specialist used a camera to diagnose that there was coolant intrusion in cylinder #4, due to a fractured cylinder head. The mechanic related to the failure of NHTSA Campaign Number: 20V064000 (Engine and Engine Cooling); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided because the vehicle was not covered under warranty and the VIN was not included in the recall. The failure mileage was approximately 87,230.

Mileage: 87,230

On 01/29/2025 at around 5:30pm I was driving home from work when suddenly the car stalled. I was going about 45 mph on a secondary to Lane Highway that was completely black because there are no street lights in that area. There were all kinds of warning lights flashing on the dash. I let my car drift to the shoulder was able to break and put it in park. I tried turning the vehicle back on but it would not start. My cell phone showed no Wi-Fi connection but I know the area very well and I knew I could walk several feet to a connection. Therefore spite concerns for my safety I had to leave my vehicle in order to call for help. I walked about 30 ft in the pitch black on this highway dressed in dark clothing on a shoulder that was very narrow. There was a pickup truck coming my way who flashed his high beams in my face but did not stop to see if he could help. Actually I was grateful for this because it's a pretty secluded area and I was very frightened for my safety. I was able to get a connection about 30 ft away from the vehicle and called my husband who said he would be on his way. I walked back to the vehicle got in and tried to start it. It would not start but all the warning lights were flashing on the dash. I decided I should take pictures of the warning lights in case we needed that for the dealer. After a couple of minutes I decided to try to start the car again and it did start. I was able to drive down the road to a Wi-Fi connection called my husband to let him know I was on my way. Once I got home the car seemed to be in order but there was one warning light telling us to take it to the dealer because there was something wrong with the hybrid system. We made an appointment to go in on January 31st. They inspected the vehicle to the tune of almost $200 and diagnosed the problem as follows: hybrid EV battery voltage system isolation internal internal electronic failure rear motor corrosion on both hybrid harnesses. Cost to repair $5,500.00

The vehicle suddenly started to smoke and burn by itself when driving on the super crowded highway. I immediately stopped the vehicle and found that the burning site was the bottom of the front-left head of the vehicle (please see the images attached). The mechanician I visited after judged that the fire may due to failed electrical parts or system. He suggested to visit a Toyota dealer for recall. However, the Toyota dealer (Crown Toyota, 1201 Kettering Dr, Ontario, CA91761) declined my request with the reason that my vehicle has passed warranty time. The vehicle was just inspected in the Toyota dealer a few days ago. The dealer's inspection report shows that the vehicle does not have any problems besides suggesting to replace tires and front brakes.

The Data Communication Module has failed in my vehicle. This causes several major distractions and increases the risk of an accident. The media screen in the center of the dashboard will send an alert message every 15 seconds saying that ‘the connected device is not compatible’. At night, this alert message is especially bright and distracting. The lights on the SOS button are constantly blinking. More significantly, the SOS button does not work anymore. The only known solution to this problem is either to disconnect the DCM, or to pay more than $1300 to replace it.

I am writing to file a formal complaint regarding a manufacturing defect in my vehicle and the refusal by Toyota to honor its responsibilities for repair despite clear acknowledgment of the issue. In October 2024, I discovered a small water leak from the roof of my vehicle. I attempted to schedule an appointment with the nearest Toyota dealer, but the timing of their available appointments conflicted with my work schedule, and it was not possible for me to get a timely appointment. In an effort to mitigate the leak, I tried to fix it myself until I could get the vehicle to the dealership. Upon visiting the dealership, I was informed that the issue was a manufacturing defect, but they refused to repair my vehicle because I had attempted to fix the issue myself. This worsened the leak, as they did not return my vehicle to its original condition. I was then informed that I would have to bear the full cost of repairs. I had no prior knowledge of any recall associated with my vehicle. After conducting my own research, I discovered that Toyota had acknowledged the manufacturing defect affecting my vehicle model but had not notified me or issued a recall. I reached out to Toyota’s customer service, and they assured me that they would approve the repair through the dealership. However, after approximately a month of waiting, Toyota informed me that they would not cover the costs of the repair, and they declined to take any further responsibility.

My car frame floods every time it rains. This flooding includes my sunroof drain clogging. As a result of the water retention in my car’s frame, my cars safety system controller units are being corroded and thus I DO NOT have any reliable safety monitoring system. I have looked into this and this a COMMON complaint for Toyota 2019-2021 Rav4 sunroof cars. I have had the sunroof drain cleared multiple times but the issue remains. So far it has impacted my tire pressure safety monitoring systems. This is a MAJOR safety issue as the electrical safety monitoring system controller units are NOT properly functioning as a result of poor water drainage.

I have been told by the Toyota Arapahoe dealer that the DCM in the car is bad. All the services the DCM supposedly provides have NEVER worked on the car, leading me to believe it has been faulty from day one. These include all safety assistance features.

Initially thought a seal on the windshield was faulty, so contacted the business who replaced the windshield. Business owner came to owner’s house Mon, Nov 4, 2024. He did a thorough inspection of all areas where water was identified by owner (dash, under the dash, on the driver side floor) and confirmed it was not the windshield. He then inspected the roof rack and determined the roof rack was defective and leaking water from the ceiling of the vehicle, down into the dash, and ultimately onto the floor. He recommended contacting Toyota because this was a known issue. By 12pm on Mon, Nov 4, 2024 owner contacted Toyota alerting them to the issue. An appointment was made to bring the vehicle in for inspection on Mon, Nov 11, 2024. Owners do not have a garage or carport, so a canopy was pitched over the car in an effort to prevent any further water damage and moisture absorbing canisters were placed in the car. The vehicle was not driven in the rain during the period after first noticing the leak and bringing it in to the dealership. Evidence of Electrical Damage: On Friday, November 1, 2024 the driver side seat became extremely hot, to the point of needing to pull over and turn the car off. The seat heater was not turned on at any point during this time. On Saturday, Nov 9, 2024 and Nov 11, 2024 while driving on the highway, the car (normally driven in Eco Mode) unexpectedly switched into Mud&Sand mode and all safety features switched off. Owner was unable to manually override this occurrence. The “Normal” button did not work. After a few minutes, the vehicle switched into the default setting and owner was able to put it back into Eco Mode. On Nov 11, 2024 owner brought vehicle into Toyota for diagnostics. Owner requested that the electrical components also be inspected and was told it was not covered under the Customer Support Program.

A distracting message “a connected device is not supported” flashes on my console screen every 10 seconds. This occurs when there are no device or cable connected. It blocks the clock and driving directions if I am projecting them through CarPlay. The SOS emergency system lights flash back and forth from red to green.

Defective coolant bypass valves on my 2019 Toyota RAV 4 have caused coolant to leak out of my vehicle’s closed-loop coolant system, harming its ability to properly regulate engine temperature. Eventually the message “Engine Maintenance Required Visit Your Dealer” appeared on my dashboard indicating an issue with the engine. An internet search of this error message on the 2019-2023 Toyota RAV4 and Corolla models shows this is a widespread defect, affecting hundreds of Toyota owners. A class action lawsuit has been filed against Toyota regarding defective coolant bypass valves in the 2019-2023 Toyota RAV4 and Corolla models [XXX] et al. v. Toyota Motor Sales, U.S.A., Inc) but Toyota has still not addressed this defect with a recall. Attached is a copy of the mechanic invoice I just paid to replace the defective coolant bypass valves on my 2019 RAV4 as the engine was not maintaining temperatures appropriately and in risk of total engine failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SUV showed on the display that there was a Hybrid System Malfunction. SUV is in a Toyota dealership shop in Aberdeen, WA. I called the shop immediately when the notification came up. Was advised that it was OK to drive until check engine light came on, which it didn't. I only drove to work amd back after the notification and call to shop. The cruise control would turn off and I'd be notified on the screen. Again was told ok to drive until check engine light came on. Approx a week after calling shop, SUV would not start before going to work. Had to be towed to shop. Potential safety issue if this happened while driving on highway or while in a rural/wooded/off main road area with no cell phone service. I was told my the shop that another SUV had recently had the same issue. Shop says that the wiring harness is exposed to the elements as built by Toyota. Has not been inspected by anyone but the Toyota dealership service dept. No warning ahead of time, just a notification while driving that there was a Hybrid System Malfunction amd then a Cruise Control Malfunction.

My rear backup camera has intermittently worked for almost 2 years now. I was not included in the recall Toyota K05 / NHTSA campaign number 19V576, but I do believe I should be included as the issue describes the issue I have been having. Dealer advised me I need a new camera but the camera works from time to time. The dealer could not replicate my issue in Oct 2023. I’m still having the issue and it has gotten worse.

“Engine maintenance required” maintenance light on dashboard. Very common issue within RAV4s. This message blocks the odometer on the dashboard when visible. It shows warning lights on the display as well. The part that needs replacing is a “coolant bypass valve”. My dealer wanted nearly $1000 to replace this part, and told me this part was on back order nationwide. My car begins to overheat after 1.5 hours of driving. The dealer said to pull over when operating my vehicle and it begins to overheat. This problem is an inconvenience as I commute to work in a busy city. This problem was first presented last week after my scheduled oil change with my local dealer. The next day (5/17/2024) the light came on my dashboard—unable to be removed. I first brought it into the dealer for a diagnostic on 5/20/2024, this is when they diagnosed a coolant bypass valve. I brought it back to the dealer today (5/23/2024) to have the part replaced, and was told it was on back order. I am afraid to operate my vehicle for long periods of time due to this issue. It has become a major inconvenience in my personal life this week, causing me to call out of work twice. This needs to be addressed by Toyota immediately.

Coolant Bypass Valve leaking onto electrical systems. If not fixed, electrical system will fail. Toyota is aware that it's a common problem.

The vehicle is a 2019 Hertz rental RAV4 Hertz. On October 12, 2023, when I moved the gearstick to reverse the vehicle accelerated uncontrollable at extremely high speed and crashed into a wall. Braking did not stop the vehicle.

Car is shaking when turned on. Will stall if car is not shifted to gear sometimes. When AC is on, car will jump rpm. car acceleration is weak and will jump to 5-6k rpm. car also smells burnt sometimes when driving. car also smells like gasoline sometimes. car does not hold proper amount of gasoline.

My car ran a message of “ Maintenance engine required” and it turns out the COOLANT BYPASS VALVE has gone bad. When turning the AC on the message appears, but went off the message doesn’t appear.

Hybrid Harness Malfunction. As reported on FaceBook by my wife to [XXX] of LIA Toyota: "Well my husband's RAV 4 wasn't safe and you knew it. And corporate knew it. You are in the business of saving lives by informing your customers when you find a defect in your cars. This faulty harness is dangerous. And the repair is costly and there aren't many of these parts available to make the repair. You put my husband and countless others in danger. Shame on you." Not only has the problem been confirmed: On May 11th, I received a letter from TOYOTA Motor Sales, USA, Inc. entitled, Certain 2019-2022 Model Year Rav4 Hybrid Vehicle (AWD Only) Coverage for High Voltage Floor Under Wire Harness and Rear Traction Motor Cable Corrosion CUSTOMER SUPPORT PROGRAM 22TE09 NOTIFICATION... There was a YouTube Video made by [XXX] about this problem A YEAR AGO entitled, "CableGate," AND an article at TorqueNews. (I have links if needed) The vehicle has been inspected and repaired by LIA Toyota in Rockland County. OVER $5,500 that I'm looking to get a FULL refund. LIA gave me back $1,000 for over-charging me. I want the FULL refund from Toyota Motor Sales, USA, Inc. A warning lamp/message appeared on May 6. I have emails, reports to corporate & screenshots of conversations with LIA service...all lasting almost 2 months. Toyota Motor Sales, USA, Inc. and LIA Toyota BOTH new of this problem a year ago BEFORE they sent out the letter. The letter states they would repair it for free if under 100,000 miles. I had 114,000, BUT...if I knew a year ago, I would have brought it in...UNDER the 100,000 miles, and got a FREE repair. Thank you for helping me get a full refund and for helping others with this same problem. USA Toyota owners NEED TO KNOW THIS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine Maintenance Required light came on. Got it checked out by Toyota Dealer and the coolant bypass valve needs to be replaced. It seems to be a common problem with RAV4s.

The DATA COMMUNICATION MODULE - the DCM does not work properly. At first the Mic for the phone did not work when using the phone , then my clock and information page on the screen went in and out. I went to a dealership and they charged me $150 for diagnostic and now $1300 to fix. This is a vital piece of equipment for using communication devices hands-free. There is already a campaign to 21-22 RAV 4 models, and I believe this is the same issue only to the 2019 and 2020 also. Here is the link to the campaign. Please help me. https://www.toyoheadquarters.com/threads/2021%E2%80%932022-toyota-vehicles-dcm-data-communication-module-reprogramming-special-service-campaign-ssc-22tc01.2566/

Vehicle is switching to mud and sand mode on its own, which according to a quick google search is a common electrical problem. Possible cause listed by other drivers is a roof rail leak. Upon inspection I see water stains on the inside of my headliner where the roof rails sit. So confirmed roof rail leak. I have not yet had this looked at to learn the full extent of the damage.

Received multiple malfunction alerts. BSM & RCTW. Other safety features also inop. Dealership told me it was due to non-factory installed Cross Bars, faulty gasket allowed water into vehicle and flowed down onto the Engine Control Module. There was no way the amount of water said to have been in vehicle could have come from that 1 gasket, over 1" above roof. After $825+ and removal of cross bars water still leaking into car. Concerned issue will re-occur making safety features worthless, as well as damage side air-bags. These issues would all need to be corrected via out-of-pocket expense. Believe the issue is design flaw from Toyota.

Roof rack design and grommet failure allows for water to flow into cabin headliner and down a-pillars and other areas where curtain airbag and other electrical components are housed. This can cause malfunction and/or failure of the vehicles crucial functions at any given moment. A class action lawsuit is filed on this. You need to step in and make it a recall and hold toyota responsible.

Outside water (rain, carwash, etc) is leaking through the roof into the A-pillar and C-pillar areas and into the interior. Water is likely entering the air bag components in the front A-pillars on both sides, potentially causing a safety issue. Also concerned that water could be entering the electrical components in the dashboard. When researching the issue, found multiple complaints of this issue and also at least one class action lawsuit. Dealer is pushing back on covering this under the "Certified Pre-owned Comprehensive Warranty". https://www.carcomplaints.com/news/2023/toyota-rav4-roof-rail-leaks-class-action-lawsuit.shtml https://www.classaction.org/toyota-rav4-leaking-lawsuit https://www.motorbiscuit.com/lawsuit-alert-toyota-rav4-roof-leak-causes-water-damage-electronics-airbags/

Driving home from work on 3/25/23 at 9:15 pm my dash lights starting going on and off flicking. “Power steering malfunction. Steering power low visit your dealer” “abs” also multiple dash lights came on at the same time. Brake light steering light. Got home and took video while parked to safely show the issue

DCM unit failed. It controls Toyota safety connect and all communication to Toyota. If I were to be in an accident the SOS button to get help is inoperable. This has been reported to Toyota. This is a problem for nearly all the DCM units across the entire Toyota platform. Toyota is only willing to fix these defective DCM units under a 3 year 36k mile warranty. Considering the extent of the failure of these units across all their vehicles I believe Toyota should fix this systemic problem with their safety system outside their traditional warranty. Thanks

A couple of months ago, I noticed water had somehow entered the inside of my car, collecting along the interior roof panel and inside the C-pillar close to the top of the driver door. I did a little research to see if I could figure out what the cause of it was. I found that many other owners of 2019 and 2020 Rav4's had similar problems. Their findings indicated that Toyota had equipped poor quality gaskets, along the the area in which the roof rail trim were fastened to the roof of the car. I also read that this problem could be fixed by the owner, but was unaware that the water leakage would come in contact with electrical components. Yesterday, I experienced first hand the result of this situation. When starting my car, the display board was indicating a multitude of warnings for system malfunctions. These included power steering malfunction, brake system malfunction, pre-collision warning malfunction, lane-monitoring, and on top of this the RPM gauge and engine temperature gauge were both malfunctioning. These warning/indicators persistently flashed and caused a loud beeping sound to go off. The warnings also informed me to not drive the car and see a dealer immediately. After taking it to the dealer, the technicians were able to confirm that water has leaked through the roof rail panels from the area I previously specified. They found water on fuse box/junction connectors. They also found corrosion on pins on driver front door connector, under dash harness connector and body harness connector. While the water damage did not lead to a car accident, it did cause serious concern for the potential risk of car malfunctions. This information will be soon be reviewed by my insurance provider.

The engine on my Rav4 suddenly stopped without any notification while I was driving it on the freeway. I could have been severely injured from the risk of being rear ended by vehicles behind me. I have experienced this twice now, and both times, I have been on a busy highway in the middle of rush hour traffic. While driving, the engine would start sputtering and the vehicle will jolt and shake, eventually causing a warning message to appear that says power steering low, engine shutting off, place vehicle in Park. Then, when I turn the engine off, and try to restart it, it would flash a message that read Not ready to drive. After towing the vehicle to a service department, the vehicle would start up like normal, and the techs could not get vehicle to duplicate the issue. No codes would come up when they place it on a scanner, either. I researched the issue online, and it appears I am not the only one who has experienced this issue with the Rav4. Please reference https://www.rav4world.com/threads/engine-stopped-steering-power-low.323916/ This incident happened twice, once on 3/6 and again on 3/8. I thought the issue was fixed after having my vehicle towed on 3/6 to Freeman Toyota Service where they determined the issue was due to a recall on the fuel pump. However, the incident occurred again on 3/8, and I had to have the vehicle towed as the engine shut off while I was driving on the freeway blocking one lane of traffic on the interchange that connects one freeway to another. I was very fearful of other vehicles crashing into me as some of them were squeezing by between my vehicle and the retaining wall to get around me. It took the wrecker over an hour to get to me due to high traffic time. I have uploaded 2 tow bills I had to pay, and the service invoice for the recall work done. My vehicle is currently at another Toyota Service department where they are telling me they are unable to duplicate the issue.

Car randomly switches into different driving modes, BSM and anti collision goes off while driving. Seat warmers randomly come on high and can’t be turned off. Dealership identified water damage from leaking roof rack resulting in mold and electrical damage. Possible damage to airbags as water leaking into the pillar at front window. Many instances documented online.

I was recently driving my 2019 RAV4 when it started switching to mud and sand mode and turns of all my safety features. This would occur at random when I was parked and driving. I was able to find several discussion boards about this issue by searching ‘ 2019 rav4 switching to mud and sand mode.” I took it to the dealership and they discovered that there is a leak from the roof racks that is causing water to get in my car and is now impacting the driving ability and safety features on this car. I was able to find many discussion boards and even YouTube videos on how to fix this issue by searching “2019 rav4 roof rack leak.” It was reported in Australia, Japan, Taiwan, and the US. Many reported they had this issue fixed for free under warranty but now warranty has run out on the car and to fix the roof rack costs approximately $5000. Fixing the roof rack does not cover potential water damage that my airbags may have experienced as well and does not ensure there is not permanent water damage to the driving mode buttons

The contact owns a 2019 Toyota Rav4. The contact stated while driving 65 MPH, the vehicle lost motive power and stalled with unknown warning lights illuminated and blinking. The contact stated that the steering wheel became very firm. The contact pulled over on the side of the roadway and turned off the vehicle. The contact stated that the vehicle failed to restart and was towed to the local dealer to be diagnosed. The contact was informed that water enter the cabin of the vehicle through the roof rails and caused electrical damages to an unknown wiring harness connector. The vehicle was not repaired. The manufacturer was contacted, and a case was filed; however, no additional assistance was provided. The failure mileage was 70,811.

Mileage: 70,811

I have had my RAV 4 since it was brand new. Today while i was driving, the mud and sand screen popped up automatic with traction control light, later i was able to turn it to normal then the light would go off for a while and it comes back again. It all happened while i was driving in I 355 going down to Lemont, IL from Palatine IL. I had the same problem but not with the mud and sand but with snow back in 2019 when it was a brand new, took it to a dealership and they said they have never seen like this before and they just reset the computer and it went off. I am pretty sure when I first bought it, even i push each and every button of either snow, sports or mud, the traction light wouldn’t come off. While driving on i 355 today, my car slide for a while which was the most scary part, first I assume it was raining but after when the rain stopped too, it was skidding while applying the brake. I have the regular maintenance, just did the brakes with rotors, changed tires, oil change every 3-4k miles. I tried to talk to Toyota 800 number but wasn’t able to connect with them.

We have a 2019 RAV4 the mud and sand mode kept randomly turning on in the highway. The car loses traction when it goes into the mode. Toyota claimed they are not responsible. This is a very danger issue.

This vehicle has continued to have issues. The most recent and dangerous issue is the electrical problems due to water leakage. Water getting into the vehicle's interior can be hazardous with all the solenoids, modules, and wires. The roof rack leaking is a common issue for these vehicles. It does not become an issue until they have been exposed to rainy environments or washed. The water in our vehicle leaked down the driver-side A-pillar, behind the steering wheel, and into the floorboard. This caused a shortage in wiring for the mud/sand terrain modes and the safety systems for the vehicle. This would happen at random times, including down the freeway at 70mph. The adaptive cruise control would shut off and emergency braking would be defective if needed. The water does flow across the airbag in the A-pillar which could cause a more serious issue. Now, there is a possibility of the airbag not deploying in the case of a collision. The racks leaking is something Toyota should be recalling or publishing a TSB.

The vehicle enters mud/sand mode spontaneously, causing the ABS, traction control, and forward collision warning to turn off. I cannot enter mud/sand mode myself when pressing the button. Must turn on normal or eco mode to get out of mud/sand mode once it activates. It has happened over a dozen times in a week.

Brake System A malfunction in the Brake System has been detected. Continuing to drive may be dangerous. Stop in a safe location and contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Pre-Collision System A malfunction in the Pre-Collision System has been detected. Do not rely on this system. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Electronically Controlled Brake System A malfunction in the Electric Control Braking System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Anti-Lock Brake System A malfunction in the Anti-Lock Brake System or brake assist system has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Drive-Start Control System A malfunction in the Drive Start Control System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Blind Spot Monitor A malfunction in the Blind Spot Monitor System has been detected. Do not rely on the system for lane changing. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Vehicle Stability Control System A malfunction in the VSC, TRAC, or hill-start assist control system has been detected. Do not rely on these systems. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022 Secondary Collision Brake System A malfunction in the Secondary Crash Mitigation Support Brake System has been detected. Contact your Toyota dealer to have your vehicle inspected. 10/20/2022

This as well as many many other 2019, 2020, & 2021 Rav4s develop water leaks in the roof (due to inadequate gaskets in the rood rails) which result in water entering in vehicle very close to the side curtain airbags. Toyota updated the parts on the current model year but refuses to issue a recall. This is dangerous due to the strong possibility of water contacting the airbags and or the electrical connections.

Hybrid system malfunction. Repairs include replacement of motor cable #2 and frame wire. Advanced Corrosion was the explanation. Not covered under warranty (either 3yr/36K or platinum addt’l plan). Problem occurred at 36,366 miles (300+ miles just over standard warranty?) In the midst of delayed communicating with Toyota with no response after 3 days. Was told to reference TSB T-TT-0630-20. After researching, this problem is frequently referenced as being an issue. Should just be a recall at this point.

The contact owns a 2019 Toyota Rav4. The contact stated that while driving at an undisclosed speed, the vehicle was jerking and making abnormal sounds. Additionally, the vehicle was intermittently unable to start. The vehicle was taken to the dealer where it was diagnosed that the roof rack sustained water damage, causing an electrical system failure. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.

Mileage: 40,000

Engine maintenance light came on after a routine oil change. I took it to a toyota dealer, they said that it has something to do with the coolant system. The problem is ongoing with several toyota models, including rav4, Tacoma, Tundra, Camry, Sienna models 2018-2022. The problem is that the car can suddenly overheat and shut down on a busy highway, which is very Dangerous. Someone, can get killed, if this is not addressed. I don't know why there is not a recall already. The government should definitely get involved.

I have a 2019 all-wheel-drive limited and for the last two months it has been slipping into mud and sand mode. It happens when I shift from driving to park or drive to park, and if I’m standing idle it will slip into mud and sand mode and switch off a few minutes later. Dealership says it’s the sensors but I had my sensors checked and there is no issue there.

There is a known issue with 2019+ Toyoya RAV4 where the Roof Rack Rails seaks leak water into the Driver and Passenger SRS A Pillar, i don't understand why there isn't a TSB for this, im concerned that the water intrusion will damage the Airbags or Electrical components and cause the airbag to deploy or cause improper SRS A pillar airbag operation. I'm also concerned about rust, A Quick google search and youtube will show the issue occuring but toyota is only fixing it under warranty, i don't think this should happen on a car under 3 years old with less than 50,000 miles. I do notice a foul odor in the car which led me to find this related TSB T-SB-0094-21 for a similar issue but none for Roof Rack Seals. Toyota has updated the Seals to thicker ones from the flimsy paper gasket to thicker plastic since 2019 so they know about the issue and have corrected it but only under warranty. i did see complaints on carcomplaints.com also but i'm out of factory warranty.

I RECEIVED A NOTIFICATION OF A MALFUNCTION IN THE INTELLIGENT CLEARANCE SONAR SYSTEM AND A MALFUNCTION IN THE HYBRID SYSTEM. I MADE AN APPOINTMENT WITH THE DEALER BUT ON THE MORNING OF THE APPOINTMENT THE CAR WAS NON-OPERATIONAL IN THE DRIVEWAY AND HAD TO BE TOWED. THE DIAGNOSIS WAS CORROSION OF THE WIRING HARNESS. THIS PROBLEM HAS BEEN WIDELY REPORTED ON RAV4 HYBRID FORUMS AND APPEARS TO BE AN ISSUE IN REGIONS OF THE COUNTRY WITH SNOW/SALT ROAD TREATMENTS. I WOULD APPRECIATE AN INVESTIGATION.

Roof rail leak known to Toyota leading to potential compromise of SRS airbags and any other electrical wiring within anterior pillars. Long term water damage can lead to corrosion of components within that area. Toyota assessed and confirmed water intrusion due to roof rail leak. Leak became visible to owner due to water marks on headliner. Of note, Toyota refuses to accept blame for water intrusion and provide remedy.

There is a leak coming from the top rails on the 2019 Toyota Rav4. Any time it rains the water runs down the side arm/airbag area which has gone into the electrical system and corroded the wires. In addition the corrosion, the water has caused organic growth to occur underneath the carpets. When it rains, the vehicle will not open without the physical key. Upon opening the door, the radio and all service lights are on. The speedometer goes awry, saying I'm at 9mph while I'm stopped at a red light. The acceleration of the vehicle tugs and takes awhile to get up to speed, which is dangerous. When I get out of the car, the car will not lock. It beeps as if I have left my key in the car. This is also dangerous at night time or in other areas that my car can easily be broken into. This issue occurs when it rains. I have taken it to a local toyota dealership and after numerous tests, figured out the problem is with the guide rails/racks on the tops of the car. They did this by running the car through the car wash. The estimated damage for a manufacturer defect is over 7K. The carpets need replaced due to organic growth and still water. The entire electrical system and board needs replaced.

The terrain selection feature automatically engages "mud & sand" mode while driving. This feature turns off many safety features including, but not limited to traction control and parking collision system. It is very intermittent, and the Toyota dealership was unable to find the problem. The terrain selection features stops working after being turned on to normal again, until the vehicle is turned off for quite some time.

As noted by many other 2019 thru 2021 Toyota Rav4 owners, there is significant water leakage intruding into the vehicle passenger compartment. I can confirm that the water intrusion that my vehicle has sustained is leaking through inadequately sealed holes for clips that are part of the Roof-rack side rails. And that this severe water intrusion is likely damaging the electrical system connectors associated with the vehicles Side Impact Air Bags and possibly the tire-pressure monitoring system (TPMS) connectors in the side body pillar areas. Our local Toyota Dealership Service Center is aware of this problem. They tell me that our standard and extended warranty will not cover the repairs, and that we should contact our auto insurance provider. I feel that should not be the case, and that this leak issue is going to cause severe injury or death due to the water leaks incapacitating the Side Impact Air Bag System and possibly other safety systems with electrical connection affected by the water intrusion.

On 12-April, I filed Report #11460592 regarding stuttering and uncontrollable acceleration of Toyota RAV4, 2019 model year, <22000 miles, incident occurred 11-April. Vehicle was taken to Toyota dealership service department on 12-April, returned that day as described in previous report. On 13-April, one day after repair, exact same issue occurred. Family (with 2 children) driving on road, 45MPH speed limit. Hybrid system malfunction alert occurred again. Speed limited drastically to approximately 15mph, with occasional reaccelerating uncontrollably. Vehicle exited as safely as possible and returned home. Vehicle then taken back to dealership for service. Full text of Report #114605 (11-April incident): Driving on 35MPH limit road. Vehicle began to stutter. Vehicle began to communicate warning lights - "PKSB Malfunction" and "Hybrid System Malfunction" and "Check Engine" and alerted to visit dealer. After stopping at red-light, received warning to pull over and stop driving. Vehicle could not exceed ~10mph no matter how much accelerator was depressed and received warning that vehicle had ~2.5 miles until it would cease being able to be driven. For rest of trip to home (approximately 2 miles), vehicle would alternate between 10mph limited state and returning to full acceleration which led to very unsafe driving conditions and abrupt changes in speed. Reached home and parked in drive way. After a few hours, returned to vehicle to take to dealer for service. All 3 error messages remained but no further limitation to 10mph or abrupt speed changes. Dropped off for service at dealership. Dealer notes: "Hybrid system malfunction, check engine light - SCAN FOR CODES, FOUND U010087 LOSS OF COMMUNICATION BETWEEN PCW AND ECM / CLEAR CODES, UPDATE SYSTEM, OPERATING AS DESIGNED." Upon receipt from dealer, no further issues and drove home safely. Vehicle is a 2019 Toyota RAV4 Hybrid Limited, bought new in Jan. 2020. Approximately 23000 miles, no previous issues.

Driving on 35MPH limit road. Vehicle began to stutter. Vehicle began to communicate warning lights - "PKSB Malfunction" and "Hybrid System Malfunction" and "Check Engine" and alerted to visit dealer. After stopping at red-light, received warning to pull over and stop driving. Vehicle could not exceed ~10mph no matter how much accelerator was depressed and received warning that vehicle had ~2.5 miles until it would cease being able to be driven. For rest of trip to home (approximately 2 miles), vehicle would alternate between 10mph limited state and returning to full acceleration which led to very unsafe driving conditions and abrupt changes in speed. Reached home and parked in drive way. After a few hours, returned to vehicle to take to dealer for service. All 3 error messages remained but no further limitation to 10mph or abrupt speed changes. Dropped off for service at dealership. Dealer notes: "Hybrid system malfunction, check engine light - SCAN FOR CODES, FOUND U010087 LOSS OF COMMUNICATION BETWEEN PCW AND ECM / CLEAR CODES, UPDATE SYSTEM, OPERATING AS DESIGNED." Upon receipt from dealer, no further issues and drove home safely. Vehicle is a 2019 Toyota RAV4 Hybrid Limited, bought new in Jan. 2020. Approximately 23000 miles, no previous issues. Has been maintained regularly (oil changes, etc. via Toyota Care).

I bought my vehicle new in August 2019, it currently has approximately 30,500 miles. A few months ago I noticed a water stain by the roof, right on the A pillar on the passenger side. I took it to Toyota and they determined it was from the sunroof, according to them one of the drains was clogged with leaves and dirt (prior to this I had NEVER opened/used the sunroof, not sure if leaves are able to get in there without ever opening the roof). They cleaned the water stain and sent me on my way, without checking for water damage. After doing some research online found out this was happening to quite a few frustrated people and seemed to happen in the 2019-2021 RAV4 vehicles, most people were told it was the sunroof but further research revealed the possibility that it was the roof rail that contained bad seals. The water is now pooling on both A pillars right where the airbags are housed. I feel there is a good possibility those airbags will not deploy properly in case of an accident. In addition, multiple customers have complaint of this issues causing electrical problems as well.

The contact owns a 2019 Toyota RAV4. The contact stated that there was an unknown blinking red light on the instrument cluster. The contact received notification of NHTSA campaign number: 20V682000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact called the local dealer and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Parts distribution disconnect. The approximate failure mileage was 25,000.

Mileage: 25,000

The contact owns a 2019 Toyota RAV4. The contact stated while driving approximately 50 MPH, the vehicle inadvertently stalled. The contact stated that an error electrical system warning message was displayed. The contact pulled over and had the vehicle towed to a local dealer where it was awaiting diagnostic testing. The manufacturer was not informed of the failure. The failure mileage was approximately 34,000. The VIN was not available.

Mileage: 34,000

The issue is the stock roof rack that comes with the vehicles. The clips that clip on to the body of the car have gaskets that deteriorate. Water leaks in through those holes and into the headliner of the car. The front SRS airbags are compromised and potentially rendered useless. The wiring that attaches to the airbags is also compromised because the water will eventually corrode it.

Around 2:30 pm on Thursday, December 2, 2021, my wife and I were on our way to the gym for a workout. I was pulling my auto out of my garage. It was in reverse when it stopped half way and did not finish backing out. I put it in drive and then in reverse and I was able to back out. Once out of my driveway, I backed out into the street in reverse. From reverse, I put my car in Drive to start driving on the street. At this point, the car spun out of control and I could not control its movements. The car turned around on the street and drove into my yard. It ran through the yard, spun around through some hedges, onto my driveway and continued back into the yard. At this time it hit a tree in the yard, went back on the road, turned into my driveway before coming to a stop. We got out and inspected the damage. The entire front bumper and the assembly was hanging from the body of the car. The damage was extensive. Thankfully, no one was on the road and the only damage was to my car and my yard. shrubs and tree. This car is a Limited Edition with cameras and braking functions that stop the car if an object comes in its way. The car kept accelerating and did not brake to avoid collision. Note: We bought this 2019 RAV4 in March 2019. It was brand new, full loaded with many safety features. In October of 2019, we heard sounds coming from the front of the car. We took it to Toyota dealership to have it diagnosed. They determined that the Electromagnetic Clutch Assembly needed to be replaced. The car had 7100 miles on the Odometer.

After a recall repair order was issued, the repairs were made and now accelerating under load or uphill, the vehicle will accelerate and then bogs down or chokes (the vehicle then loses speed and no longer accelates). The issue has occurred several times while accelerating to freeway speeds on freeway on-ramps (it’s a safety hazard). 1st attempt to repair by the dealer was made on 11/22/2021. 2nd attempt by the same dealership is pending for today 12/08/2021 at 1:30pm.

The contact owns a 2019 Toyota Rav4. The contact stated while driving 40 MPH, the vehicle was making an abnormal humming and grinding sound. There were no warning lights illuminated. The contact received a recall notification for an unknown recall in regards to a humming sound coming from the transfer case of the vehicle; however, the dealer diagnosed that no issues were found and informed the contact that the recall repair did not need to be completed on the vehicle. The contact stated that the failure had been recurring while driving and he had been hearing abnormal bumping sounds from underneath of the vehicle. The dealer was made aware of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 3.

Mileage: 3

Roof rails water sealing failure - causing water to enter the vehicle on each side of the front A pillars of the vehicle and is reaching the airbag electrical connections which can lead to airbag failure during an accident due to corroded electrical connections. Vehicle taken to Toyota of North Charlotte to show dealership the damage to the headliner and request a resolution be completed. Dealership inspected vehicle - stated they believed it to be clogged sunroof drain lines and stated if it continues to notify them. Have reached back out to them as rain storm same night as service 8/15/2021 revealed that leak continues. No warning lights have appeared but symptoms are shown by the amount of water dripping into the cabin from these defective roof rails and running down the A Pillars into the dashboard.

Seat heater turns on automatically and randomly and gets way too hot. I'm afraid it might burn me. I have an appointment with the Toyota dealership however it's my only mode of transportation and I work 3 hours away from home. This puts me at high risk of getting hurt. None of the lights or any indicators came on. There has been no indication that there might be an issue before today. Today is 6-25-2021.

Roof rack seals failed, allowing water in above the A-pillar, which damages the headliner and could damage electrical and side airbags, compromising safety. In talking with other 2019 Rav4 owners, many have experienced the same issue as the sealing mechanism is poorly designed.

The 2019 Rav4 models have an issue with the roof rack rails leaking water into the A pillar as well as the C pillar due to a failure in the materials the manufacturer used. Not only does this cause issues with the headliner of the vehicles but this could also endanger the occupants of the entire vehicle due to the leak affecting the airbags located in the A and C pillars. This leak has a potential to affect electrica as well as the main safety component located in the locations stated above. Not addressing the issue could result in death due to airbag failures and could then lead to class action lawsuits.

THIS IS ABOUT OUTDOOR THERMOMETERS ON CARS. IF THEY AREN'T ACCURATE, WHAT GOOD ARE THEY. THEY CAUSE A SERIOUS SAFETY ISSUE. HERE'S WHY. ON A COLD DAY WITH PRECIPITATION, IF IT ISN'T ACCURATE PEOPLE COULD GET A FALSE SENSE OF SECURITY. MINE IN PARTICULAR IS THIS. MINE READS 4 DEGREES TOO WARM. THE PROBLEM. IF IT'S RAINING AND IT READS 34 DEGREES, I'M 2 DEGREES ABOVE FREEZING I THINK, I'M SAFE, NO ICE WHEN IN FACT IT'S 30, 2 DEGREES BELOW FREEZING. DO YOU GET MY POINT. IF A CAR IS WARM, IT'S A WARM DAY, THERE IS AMBIENT HEAT ON THE ROAD. I DON'T EXPECT IT TO READ ACCURATELY. IF IT'S COLD, CLOUDY, RAINING, THERE IS NO AMBIENT HEAT. THE DEALERSHIP SAYS THERE IS NOTHING THEY CAN DO TO FIX THIS AND THEY JUST AREN'T THAT ACCURATE ANYWAY. IF THEY AREN'T ACCURATE, THEY SHOULD NEVER BE ON A CAR IN THE FIRST PLACE. THIS COULD KILL INNOCENT PEOPLE. AUTO MAKERS SHOULD BE HELD TO AN EXACTING STANDARD ON THESE THINGS OR DON'T INSTALL THEM AT ALL. THIS IS A SERIOUS SAFETY ISSUE.

CAR LOST POWER TWICE, GOING UP A STEEP GRADE. 'HYBRID SYSTEM MALFUNCTION' WARNING CAME ON THE SCREEN, GAS PEDAL DID NOT WORK AT ALL. I WAS UNABLE TO GET TO A SAFE PLACE WITH CHILDREN IN THE CAR, BOTH TIMES ON THE INTERSTATE. DRIVING UP A STEEP MOUNTAIN, ABOUT 50F WEATHER.

Mileage: 59,000

BATTERY GOES DEAD AND REQUIRES A JUMP START AT LEAST TWICE A WEEK.ENERGENCY BRAKE DOES NOT ALWAYS RELEASE FIRST TIME.TRANSMISSION CLUNKS AND GRINDS WHEN SHIFTING.HAS BEEN TO TWO DIFFERENT TOYOTA DEALERS WHO TELL ME EVERYTHING IS FINE AND I DON'T DRIVE IT ENOUGH.BOUGHT IT NEW IN 2019 AND IT NOW HAS 2901 MILES ON IT.

MY BOUGHT MY VEHICLE BRAND NEW ON DECEMBER 10, 2019. ON OCTOBER 29, 2020 THE BATTERY STOPPED WORKING WITH ONLY 10K MILES. I CALLED TOYOTA AND TOLD THEM MY BATTERY NEEDED TO BE REPLACED. TOYOTA TOLD ME TO JUMP START THE CAR AND DRIVE THERE TO REPLACE THE BATTERY. I ADVISED MY CAR WAS STUCK IN THE GARAGE AND WE WOULD NEED SOMEONE TO TOW THE CAR. WHEN THE 'TOW' ARRIVED IT WAS ONLY A MAINTENANCE WORKER THAT JUMP STARTED THE VEHICLE AND SAID I WOULD NEED TO DRIVE IT MYSELF THERE. THE WORKER ADVISED ME OF THE DEFECTIVE BATTERIES FOR RAV4 AND OTHER MODELS. ONCE MY CAR WAS TURNED ON AND OUT OF THE GARAGE, I WAS PULLING OUT OF MY DRIVEWAY WHEN MY POWER STEERING LOCK WARNING SIGNAL FLASHED. I CALLED AND EXPLAINED I WAS AN HOUR FROM THE DEALERSHIP AND NEEDED MY CAR TOWED TO THEM AND THE WARRANTY I PAID FOR SHOULD COVER IT. SUBSEQUENT TO GETTING MY VEHICLE BACK, I RECEIVED PAPERWORK IN THE MAIL WITH A RECALL NOTICE ON 12/9/2020 EXPLAINING THE POSSIBILITY OF MY VEHICLE STALLING WHILE DRIVING, WHICH COULD INCREASE THE RISK OF A CRASH. I PULLED OUT MY PAPERWORK FROM THE TECH AND ON THE BOTTOM NOTES I NOTICED THE TECH WROTE 'INTERIM STATUS' EXPLAINING THAT I WAS ADVISED THERE IS CURRENTLY AN INTERIM RECALL NOTICE FOR THE VEHICLE, BUT CURRENTLY NO REMEDY. THIS INFORMATION WAS NEVER EXPLAINED OR GIVEN TO ME UNTIL THE RECALL NOTICE VIA MAIL ON 12/9/2020 EVEN THOUGH THE RECALL WAS DEFECT INFO REPORT WAS ISSUED ON MAY 20TH.

BATTERY KEEPS DRAINING AFTER NOT DRIVING THE CAR FOR AS LITTLE AS 14 HOURS, ALTHOUGH MOST OFTEN 4-5 DAYS. PER PHONE COMMUNICATIONS WITH TOYOTA (THEY HAVE REPEATEDLY REFUSED TO COMMUNICATE VIA EMAIL), THIS IS NORMAL WITH NEW CARS AND IS BECAUSE THE CAR ISN'T DRIVEN ENOUGH. THEY HAVE SPECIFICALLY STATED THAT NOT DRIVING THE CAR FOR 4-5 DAYS IS NOT ENOUGH AND EVEN THAT THE TIME IT HAPPENED AFTER NOT DRIVING IT FOR 14 HOURS IT WAS DUE TO NOT DRIVING IT ENOUGH. THIS WAS NOT COMMUNICATED AT THE TIME OF BUYING THE CAR AND THE OWNER'S MANUAL ONLY SPECIFIES THAT THE CAR NEEDS TO BE DRIVEN AT LEAST EVERY FEW MONTHS TO KEEP THE BATTERY FROM DRAINING.

Mileage: 5,100

RADIO SUDDENLY LOSES SOUND, AND THEN COMES BACK VERY LOUD SCARING PASSENGERS AND THE DRIVER. SOMETIMES SOUND NEVER COMES BACK. SCREEN IS FAULTY AND HAS SLOW RESPONSE TO TRANSITION FROM CAMERA TO RADIO AND BACK. UPDATES ARE REQUIRED BUT DEALERSHIPS WANT THEM PAID FOR IF NOT IN WARRANTY

Mileage: 25,000

WATER STAINS ON THE INTERIOR HEADLINER WHERE THE PLASTIC A-PILLAR COVER MEETS THE ROOF. THIS APPEARS ON BOTH SIDE OF THE CAR. THE WATER LEAKS ALL THE WAY DOWN TO THE FLOOR NOT THE DRIVER AND PASSENGER SIDE. THERE IS A LOT OF ELECTRONIC WIRES / CONNECTORS / SIDE AIRBAGS AND DRIVER DASH PANEL AND THEY ALL GET WET AND APPEAR THEY GET CORRODED THUS IMPAIRING FUNCTION OF THE CAR AND CREATE DANGER OR UNEXPECTED BEHAVIOR OF THE CAR. THE ISSUE APPEARS TO BE A PIN THAT MOUNTS THE ROOF RAILS TO THE BODY OF THE CAR. WATER WILL LEAK INSIDE THE CAR AFTER RAIN OR CAR WASH. THE ISSUE APPEARS WHEN CAR IS STATIONARY AND WHILE IN MOTION BUT DURING MOVEMENT WATER LEAKS FASTER.

Mileage: 8,000

THE CAR HAS STALLED TWICE OUT OF THE BLUE. IT WAS TAKEN TO THE SHOP, AND THEY SAID THE VAPOR LOCK HAD GAS IN IT. THEY WANTED TO CHARGE $1000. THE EXCUSE WAS WHEN IT IS HOT OUTSIDE YOU RUN THE RISK OF GAS GETTING INTO THE VAPOR LOCK EVERY TIME YOU FILL UP... THAT IS BULL. IT STALLED IN MOTION TWICE ON A CITY STREET.

Mileage: 80,647

THE VEHICLE KEY WILL NOT COME OUT OF THE IGNITION. THE VEHICLE WAS PLACE ON PARK, THE KEY WILL GO DOWN TO THE ACCESSORY POSITION. HOWEVER, WHEN THE KEY IS PUSHED IN TO REMOVE THE KEY, THE KEY WILL NOT MOVE TO THE OFF POSITION, SO THE KEY MAY BE REMOVED. *TR

Mileage: 31,231

WE PURCHASED OUR 2019 RAV4 LIMITED IN LATE DEC 2019 (27TH) AND HAVE EXPERIENCED A REPEATED ISSUE WITH THE INFOTAINMENT SYSTEM (ENGINE 3.0 PREMIUM JBL). WHILE OPERATING THE CAR, THE RADIO WILL SHUT OFF, REBOOT, LOCK UP, DROP CALLS, ETC. WE HAVE HAD THE CAR BACK TO THE DEALER ONCE AFTER 3 DAYS AND THEY COULD NOT FIND THE PROBLEM. WE WILL BE BRINGING THE CAR BACK FOR A SECOND TIME IN 2 MONTHS OF OWNING... TOYOTA HAS NO IDEA WHY THIS IS HAPPENING.

Mileage: 2,000

FUEL TANK APPEARS UNABLE TO BE FILLED COMPLETELY. ALTHOUGH PUMP CLICKS OFF (ON MULTIPLE STATION'S PUMPS), FILL LEVEL ON FUEL GAUGE IS SELDOM ABOVE 7/8 FULL, AND SOMETIMES LESS. DURING ONE SERVICE VISIT TO ADDRESS THIS, DEALERSHIP STATED THERE WERE ONLY 9.2 GALLONS IN THE 14.5 GALLON TANK IMMEDIATELY AFTER A FILL-UP.

Mileage: 1,000

THE FUEL TANK IS FAULTY AND DOES NOT HOLD 14.5 GALLONS OF GAS AS LISTED IN THE OWNERS MANUAL. THE GAS GAUGE IS FAULTY AND IS NOT ACCURATE. OTHERWISE TOYOTA IS COMMITTING FRAUD BY MAKING SUCH CLAIMS WHICH MY RAV4 DOES NOT DELIVER. THIS HAS BEEN GETTING WORSE SINCE I PURCHASED THE CAR IN JULY 2019. THE TANK CAN ONLY BE FILLED WITH 10 GALLONS OF GAS AFTER THE FUEL GAUGE IS ON EMPTY AND THE 'DISTANCE TO EMPTY' IS ZERO WITH REFUEL NOW WARNING. THERE IS A PROBLEM WITH A FAULTY GAS GAUGE WHICH IS NOT ACCURATE. EVEN AFTER FILLING WITH 10 GALLONS, THE FUEL GAUGE DOES NOT REGISTER FULL AND SHOWS ONLY 7/8 TANK FILLED. 14.5 GALLONS X 35.7 MPG SHOULD SHOW 517 MILES TO EMPTY, BUT MILEAGE COMPUTER ONLY SHOWS 392 MILE RANGE. 392 MILE RANGE DIVIDED BY 35.7 MPG IS 10.9 GALLONS IN THE TANK. IF THIS CAR HAS A 14.5 GALLON TANK IT IS FAULTY. I HAVE NO IDEA HOW MUCH GAS IS IN THE RAV4 AND RANGE. THIS WILL PREVENTS ME FROM TAKING LONG CROSS COUNTRY TRIPS IN RURAL AREAS UNLESS I HAVE TO GAS UP AT SMALL RURAL GAS STATIONS AND NOT ALLOW ME THE RANGE TO KEEP DRIVING DURING LONG TRIPS. I AM TOLD NOT TO LET THE GAS TANK RUN DRY SINCE THAT COULD CAUSE OVERHEATING OF THE FUEL PUMP WHICH COULD START A FIRE IF HOT ENOUGH. I WANT TOYOTA TO FIX MY GAS TANK AND GAS GAUGE SO THAT IT WILL HOLD 14.5 GALLONS OF GAS AND ALLOW ME A DRIVING RANGE OF OVER 500 MILES AS ADVERTISED. I WANT A SAFE CAR THAT GIVES ME THE MILEAGE AND CLAIMED RANGE WHICH ARE WHY I BOUGHT THE CAR.

Mileage: 1,000

THIS CAR IS A HYBRID, AND HAS A SO-CALLED "SMART KEY." THE VEHICLE ENGINE SYSTEM IS DESIGNED TO CONTINUE TO OPERATE WHEN THE KEY IS REMOVED FROM THE CAR, EVEN IF THE TRANSMISSION IS STILL ENGAGED. USUALLY, THIS SHOULD NOT HAPPEN BECAUSE THE DRIVER SHOULD TURN OFF THE ENGINE BY PUSHING THE ON/OFF BUTTON BEFORE WALKING AWAY FROM THE VEHICLE. BUT IT IS POSSIBLE TO INADVERTENTLY FAIL DO THIS PROPERLY, BY EITHER NOT PUSHING THE OFF BUTTON, NOT PUSHING IT HARD ENOUGH, OR FAILING TO FULLY PUT THE TRANSMISSION IN PARK BEFORE PUSHING THE ON/OFF BUTTON. BECAUSE THE VEHICLE IS A HYBRID, IT IS USUALLY COMPLETELY SILENT EVEN IF THE ENGINE SYSTEM IS STILL ON. THE VEHICLE WILL EMIT 3 SHORT, RELATIVELY QUIET, BEEPS WHEN LEAVING THE VEHICLE WHILE THE ENGINE IS STILL TURNED ON, BUT THE VARIOUS SYSTEMS IN THE CAR OFTEN EMITS THE SAME BEEPS, SO THEY ARE EASY TO INADVERTENTLY DISREGARD. IF THE CAR IS LEFT IN A HOME GARAGE, IT CAN FILL THE HOME WITH LETHAL CARBON MONOXIDE. IF THE TRANSMISSION IS ENGAGED, THE UNOCCUPIED VEHICLE CAN MOVE. THERE ARE MULTIPLE WELL REPORTED FATALITIES FROM THESE DEFECTS. VIRTUALLY ALL OTHER MANUFACTURERS OF VEHICLES WITH SMART KEYS CORRECTED THIS DEFECT YEARS AGO, BY AUTOMATICALLY TURNING OFF THE ENGINE IF THE SMART KEY IS REMOVED. TOYOTA IS CORRECTING THIS ISSUE IN 2020 MODELS. BUT TOYOTA IS NOT, TO MY KNOWLEDGE, CORRECTING IT IN 2019 AND EARLIER CARS. IT WOULD PROBABLY BE A RELATIVELY STRAIGHTFORWARD FIX, WHICH COULD BE IMPLEMENTED THROUGH A FIRMWARE UPDATE. BECAUSE THIS IS A SERIOUS, POTENTIALLY LETHAL DEFECT, I BELIEVE TOYOTA SHOULD BE REQUIRED TO RECALL EXISTING 2019 AND EARLIER CARS AND CORRECT THE PROBLEM. THOUGH I BELIEVE THE PROBLEM IS SERIOUS, I HAVE NOT HAD AN ACCIDENT DUE TO THE PROBLEM

THE BACK-UP CAMERA QUIT WORKING WITHIN A MONTH OF PURCHASE (578 MILES). ANYTIME YOU PUT THE VEHICLE IN REVERSE THE CAMERA DOES NOT WORK MAKING IT UNSAFE TO BACK IN MANY CIRCUMSTANCES.

Mileage: 578

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT STATED THAT THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION WITHOUT WARNING. TOYOTA VACAVILLE (500 ORANGE DR, VACAVILLE, CA 95687, (707) 446-7000) WAS INFORMED THAT THE VEHICLE HAD TO BE EXITED WITH THE KEY STILL IN THE IGNITION, WHICH WAS A SAFETY RISK TO THE CONTACT WHEN THE VEHICLE NEEDED TO BE SECURED AND SHUT OFF. THE VEHICLE WAS TURNED OFF AND RESTARTED, BUT THE KEY STILL WOULD NOT EJECT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WHILE DRIVING DOWN I-25 SOUTH OF DENVER, CO IN HEAVY TRAFFIC AT 75 MPH, THE ENGINE ABRUPTLY SHUT OFF. I SUDDENLY HAD NO ENGINE POWER, POWER BRAKES OR POWER STEERING. LUCKILY I WAS ABLE TO COAST TO THE SHOULDER, BUT CAME CLOSE TO HITTING OR BEING HIT BY SEVERAL VEHICLES. WHEN WE MADE IT TO THE SHOULDER ALL THE WARNING LIGHTS AND MESSAGES WERE APPEARING ON THE DASH. AFTER LETTING THE CAR SIT A FEW MINUTES I RESTARTED IT, AND IT DID RUN, THOUGH ALL THE WARNING LIGHTS WERE STILL ON. THERE WAS A DEALERSHIP 9 MILES FROM MY LOCATION, SO I SLOWLY MADE MY TO ARAPAHOE TOYOTA. THEY RAN A DIAGNOSTIC AND SAID THAT SOMETHING CAUSED THE FUEL TO BE SHUT OFF TO THE ENGINE. THEY DID NOT KNOW WHY, AND COULD NOT REPLICATE THE PROBLEM. THEY SUSPECT IT IS AN ELECTRICAL ISSUE AS I ALSO FOUND OUT THAT THE RIGHT REAR BRAKE LIGHT DOES NOT WORK INTERMITTENTLY. SINCE THEY COULD NOT REPLICATE THE PROBLEM, AND HAD NO LOANER CARS, THEY ESSENTIALLY TOLD ME TO COME BACK THE FOLLOWING MONDAY AND HOPE FOR THE BEST IN THE MEANTIME. SINCE I WAS HEADING TO VACATION THIS IS IMPRACTICAL, SO I WAS STUCK DRIVING A CAR I'M AFRAID TO DRIVE. MY NEXT STEP IS I AM TAKING THE VEHICLE TO THE NEAREST DEALERSHIP IN FORT COLLINS, CO, AND TELL THEM WHAT HAPPENED AND THAT I WANT THE ISSUE RESOLVED, THE BRAKE LIGHT ELECTRICAL ISSUE FIXED, AND BE ASSURED THAT THE CAR IS SAFE. I'VE NEVER HAD A VEHICLE DIE WHILE DRIVING LIKE THAT, LET ALONE ONE WITH ONLY 4580 MILES. I'M APPREHENSIVE ABOUT DRIVING THE CAR 26 MILES IN THE MOUNTAINS TO THE NEAREST DEALERSHIP, AND SO FAR TOYOTA HAS BEEN NO HELP.

Mileage: 4,580

I BOUGHT A BRAND NEW 2019 RAV4 LIMITED WITH 150 MILES ON THE ODOMETER, NOW HAS ABOUT 460 MILES. A FEW DAYS INTO THE PURCHASE, I NOTICED YELLOW TICK MARKED GLITCHES SHOWING UP ON MY DRIVERS CENTER MAIN CONSOLE. THIS MAIN CONSOLE DISPLAYS MY MPH, SPEED LIMIT, LTA, AND MORE. I THOUGHT NOTHING OF IT AS IT WENT AWAY FOR A FEW MINUTES WHEN I TURNED ON/OFF MY CAR, BUT IT WOULD SHOW UP AGAIN. AFTER THESE YELLOW TICK MARKS STARTED SHOWING, MY WHOLE MAIN CENTER SCREEN WILL GO BLACK WITH ONLY THE REAR SEAT BELT RED LIGHT, PARK, AND BSM LIGHTS FLASHING. IN ADDITION, MY ANALOG RPM, GAS GAUGE, AND TEMP GAUGE WERE ALL DOWN. I WAS DRIVING BLIND FOR A WHILE, UNTIL I HAD TO PULL OVER ON THE HIGHWAY/STREET TO RESTART MY CAR SO THAT I CAN SEE MY MAIN DASH (RPM,MPG,TEMP,GAS,ETC) AGAIN. SOME OF THE PICTURES THAT ARE ATTACHED WITH BLACK SCREEN ARE EXAMPLES OF MYSELF TURNING ON/OFF MY CAR WHILE I WAS STUCK IN TRAFFIC SO I COULD RESTART/SEE ALL OF MY MAIN DASH CONSOLE GAUGES, RPM,MPG, ETC. WHEN MY SCREEN GOES DARK, I HAVE TO LOOK AT THE OTHER CARS TO MATCH THEIR SPEED BECAUSE I WAS BASICALLY DRIVING BLIND. THIS IS A SERIOUS SAFETY CONCERN TO MYSELF AND MY FAMILY! I HAVE A VIDEO OF THIS SCARY OCCURRENCE, BUT THE VIDEO FILE IS TOO BIG TO ATTACH. I TOOK THE CAR IN THE DAY OF THIS STARTED TO HAPPEN AND IT CONTINUE TO SIT IN THE DEALERSHIP.

Mileage: 450