2019 TOYOTA RAV4 Fuel/propulsion System Problems

254 complaints about Fuel/propulsion System

254
Complaints
0
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Fuel/propulsion System Complaints (254)

Jan 7, 2026

Vehicle consistently accepts only approximately 9–10 gallons of fuel when the fuel gauge indicates empty, resulting in significantly reduced driving range. Issue has been widely reported by other Toyota RAV4 Hybrid owners and appears related to fuel tank design. Manufacturer declined assistance and referred responsibility to selling dealer despite known complaints.

Jan 1, 2026

This is another complaint with the same issue. Got gas on January 1, 2026, the truck did not how any indication that it was going to have any problems. Engine shut down and wouldn’t turn back on. This has happened twice after getting gas, no dealership knows the problem. This is casing me stress and putting myself and family in danger. Considering it stops out of no where

Dec 28, 2025 Fire

Toyota RAV4 LE gas pump burst and caught fire leading to total fire damage along with major water damage from the firefighters putting out the fire. The vehicle was idle for hours at the time of explosion of the fuel pump. This was a major safety hazard/risk especially being that myself and two others were minutes away from going out to the vehicle before it all happened as I was getting ready to take a friend home for the night. A claim representative will look into this matter in coming days.

Dec 22, 2025

While traveling back from out of state, the fuel sensor and fuel gauge failed causing me to run out of gas when the fuel gauge stated I had just a tick under a 1/4 tank of gas left and the app read 35 miles left. While driving on freeway at freeway speed, the car sputtered, bogged down and then stalled, placing me in a very dangerous situation broken down on the shoulder of the freeway in the desolate country at night with semi trucks and cars flying by at estimated between 70-80 mph. While stalled and waiting for help, all the lights except the hazard flashers went out. The Sheriff assisted and added 2 gallons of gas that finally got the car restarted and I was able to get to the gas station which was 1 mile ahead of where I had been stranded. I kept filling the gas tank not allowing it to go under 1/2 tank on the fuel gauge the remainder of the trip home. I took the car to Tansky Sawmill Toyota for service, who thought it was a fuel sensor in fuel tank, which had to be dropped, resulting in a tube from the fuel sender being disconnected and not taking fuel from the other side of the tank and corrosion was cleaned out. They had to go through electrical system to check the fuel gauge which had corrosion on the electrical harnesses and sensors not caused by water or rodents - still unknown cause - resulting in $6500.00 to replace both electrical harnesses 82152-0R370 wire FR Door LH and 82141-oRB80 wire Instrument Panel! Known Toyota defect as the 2019 Rav4 Hybrids have already been recalled. Issues of this type with the regular Rav4s are posted all over the online Toyota boards. My platinum extended warranty on my well cared for 2019 RAV4 with 45,131 miles (purchased at 3 year lease end) refused to all of the charges and the dealership did not budge, sticking me with 6 hours of diagnostic fees over what the warranty allowed in the sum of $1014.37. These harnesses need recalled so no one else is stranded in a very dangerous place on the side of the freeway!

Dec 16, 2025

Strong gas smell when the engine is turned on. I started feel this issue about 2 year ago, now the gas smell is more stronger every time engine is turned on.

Nov 21, 2025

My 2019 Toyota RAV4 Hybrid (VIN: [XXX] ) suffered sudden engine failure due to coolant intrusion. On Nov 20, 2025, Johnstons Toyota in Harriman, NY (RO#XXX) diagnosed the issue and recorded DTCs P26CA31 and P26CB, which indicate failure of the coolant flow control/bypass valve. The dealer confirmed heavy white smoke from the exhaust with a strong coolant smell and advised the engine had failed, recommending a replacement. This vehicle is part of the early 2019 Japan-built batch widely known for premature electric water pump and coolant-flow system failures. Internal impeller swelling, seal leakage, and bearing seizure can cause coolant pressure spikes and ultimately head-gasket failure with coolant entering the cylinders. This defect has been reported by thousands of RAV4 Hybrid owners (2019–2021). Toyota has addressed it quietly through internal TSBs such as XXX and XXX but no public recall has been issued. The safety risk is severe: the engine began emitting thick white smoke and ran roughly, risking sudden power loss, overheating, or engine seizure while driving. A stall at highway speed could easily cause a collision. Toyota USA opened Case #XXX but declined assistance despite the defect being well documented. This failure was sudden, with no warning lights prior to the incident. Given the widespread nature of this defect and its clear safety implications, I request that NHTSA open a formal investigation into the electric water pump/coolant system failures in 2019–2021 Toyota RAV4 Hybrids and consider requiring a safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Nov 19, 2025

Stopped for gas on 11/6/2025 immediately after getting gas the truck shook twice, the power steering light and engine shut down light came on and the truck turned off. Waited for a few minutes to turn the engine again it wouldn’t start. Got it towed to my nearest dealership who kept it for a day. Said there was nothing wrong with the truck, there was no code showing and they couldn’t determine the cause of the problem.

Oct 12, 2025

I stopped for gas; my car would not start. The power steering fluid light came on. I went inside to purchase some but when I returned to the car, there was no place to pour it. After a few minutes the car started. About a month later, my husband stopped for gas and the car killed right after he left the gas station, about 10 minutes later, it started. Took it to a mechanic, they couldn't find anything wrong with it because the check engine light wasn't on and the car wasn't giving any problem codes. About two weeks ago, I stopped for gas, the car wouldn't start. Finally got it started, and the check engine light came on. However, it's still not reading any codes.

Jun 16, 2025

Sudden, unexpected, surprise Surging Idle upon placing the vehicle in Park after driving a 15 minute distance at a top speed of 35mph. Loud Surge up to 2.5 (x1000RPM) Sounds like the Engine Shifted Idle Drops down and immediately begins Surging up again. Idle is high while driving. Some chugging upon acceleration. Immediately drove to Auto Parts store for Diagnostic Test. Started vehicle and showed Technicians what was happening. Diagnostic Test provided: Code P0171 Stored and Permanent System is Too Lean Bank 1 Code P0505 Stored and Pending Idle Control System P117B Stored Fuel Performance/Direct Injector Most Likely Solution: Replace Fuel Pump Primary DTC: System Too Lean Bank 1 Suggested Part: Fuel Pump Operating The Vehicle Could Result in Sudden Shut Down, causing a Collision. Could also Cause Compromised Gas Mileage and Engine Damage. Check Engine Light is On Additional Message states that All Wheel Drive Mode has been disengaged and 2 Wheel Drive Mode is active. No Warning or Any indication that there was any issues prior to the Sudden Idle Surging upon placing the vehicle in Park. I have searched existing recalls for 2019 Toyota Rav-4 and found a Fuel Pump listed. I checked my license plate and VIN only to see the result that there are Zero Unrepaired recalls for both searches. This vehicle is clearly having an internal battle between air and fuel. I find it concerning that 2019-2020 Toyota Rav-4 vehicles had a Fuel Pump recall and yet my search has Provided these results.

Feb 28, 2025

UNKNOWN

Dec 16, 2024

Dear NHTSA, I am writing to formally lodge a complaint regarding a recurring issue with my 2019 Toyota RAV4, which I believe poses a significant safety concern. The check engine light on my vehicle frequently illuminates, resulting in the disablement of the all-wheel drive (AWD) system. I initially brought my vehicle to a Toyota dealership, where they replaced the charcoal canister (EVAP) three times based on the diagnostic code. Despite these repeated repairs, the problem persists. Suspecting that the issue might be related to the dealership's service, I sought a second opinion from another Toyota dealership. Unfortunately, they provided the same diagnosis and solution, which again failed to resolve the issue. Given that the AWD system is a critical safety feature, especially in adverse driving conditions, I believe this issue should be considered a safety concern and potentially covered by a recall. Further given that the EVAP system is directly tied to the fuel it also should be considered a safety concerns. The repeated failure to address the root cause of the problem not only undermines the reliability of the vehicle but also compromises the safety of its occupants. I kindly request that the NHTSA investigate this matter and consider issuing a recall to address this widespread issue. Your attention to this matter would be greatly appreciated, as it would ensure the safety and satisfaction of Toyota RAV4 owners. Thank you for your time and consideration. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 2, 2024

I was told on 6/28/2024 that my car needs a new coolant bypass valve at a cost of 900.00 on researching this I see there is a class action suit against Toyota because there are so many people with this problem and it should be a recall. Not sure where to go from here .

Jun 28, 2024

My RAV4 does not hold a full tank of gas. It only allows half a tank get full of gasoline. Toyota says they don't know how to fix, as well as two other shops I have brought it to. There are no engine messages or any other signs of issues. Gas will gush out of the tank when filling up if I do not stop at half way.

May 24, 2024

"Engine Maintenance Required See Dealer" message keeps appearing on my bashboard took it to my local Toyota dealer and they confirmed the problem is the coolant bypass valve/hose $150 to find the find the problem and $700 to fix apparently this is common in 2019-2022 RAV4s. Now my car won't drive for long without over heating I have only had my car for a year and a half and drive less than 5,000 a year.

May 10, 2024

Bypass coolant valve is a known issue and while the valve isn’t broken or leaking the car is prompting for a fix that isn’t necessary of a fix.

Mar 28, 2024

The engine maintenance required turned on at55k miles for the coolant bypass. After trying to get it repaired they had 500 on back order. Thousands of Rav 4’s are experiencing this with over $800 quote to repair , this cannot just be a basic issue this is bigger.

Nov 28, 2023

The vehicle does not get anywhere near the advertised fuel tank capacity. The fuel tank size IS 14.5, but when fueling it gets >10. Causing the vehicle to get nowhere near the maximum mileage until empty.

Nov 18, 2023

Car is shaking when turned on. Will stall if car is not shifted to gear sometimes. When AC is on, car will jump rpm. car acceleration is weak and will jump to 5-6k rpm. car also smells burnt sometimes when driving. car also smells like gasoline sometimes. car does not hold proper amount of gasoline.

Oct 28, 2023

I have 2019 Toyota RAV4. 69,000 miles. I had issue this week when I was driving and park. The gas given by it self after I park the vehicle. and today all of the sudden stop on the road. The dash board shows me EPS light, Battery sign.

Oct 1, 2023

As I opened up the fuel door - a spring popped out - after I finished fueling- I tried to reopen the fuel door but could not - this can strand a driver when gas gets low as unable to refill the gas tank due to inability to open the door

Sep 28, 2023

The fuel system will not fill up the full tank. When the tank is half full it signals for the pump to stop and that is all that will go in the tank.

Sep 18, 2023

Unintended acceleration.

Jul 15, 2023

I am not able to fill up the fuel tank to capacity. 8 gallons is all I. An vet in the tank. The tank is not full. The gauges show it’s about at the half way mark.

Apr 28, 2023

UNKNOWN

Mar 9, 2023

The engine on my Rav4 suddenly stopped without any notification while I was driving it on the freeway. I could have been severely injured from the risk of being rear ended by vehicles behind me. I have experienced this twice now, and both times, I have been on a busy highway in the middle of rush hour traffic. While driving, the engine would start sputtering and the vehicle will jolt and shake, eventually causing a warning message to appear that says power steering low, engine shutting off, place vehicle in Park. Then, when I turn the engine off, and try to restart it, it would flash a message that read Not ready to drive. After towing the vehicle to a service department, the vehicle would start up like normal, and the techs could not get vehicle to duplicate the issue. No codes would come up when they place it on a scanner, either. I researched the issue online, and it appears I am not the only one who has experienced this issue with the Rav4. Please reference https://www.rav4world.com/threads/engine-stopped-steering-power-low.323916/ This incident happened twice, once on 3/6 and again on 3/8. I thought the issue was fixed after having my vehicle towed on 3/6 to Freeman Toyota Service where they determined the issue was due to a recall on the fuel pump. However, the incident occurred again on 3/8, and I had to have the vehicle towed as the engine shut off while I was driving on the freeway blocking one lane of traffic on the interchange that connects one freeway to another. I was very fearful of other vehicles crashing into me as some of them were squeezing by between my vehicle and the retaining wall to get around me. It took the wrecker over an hour to get to me due to high traffic time. I have uploaded 2 tow bills I had to pay, and the service invoice for the recall work done. My vehicle is currently at another Toyota Service department where they are telling me they are unable to duplicate the issue.

Sep 29, 2022

Hybrid system malfunction. Repairs include replacement of motor cable #2 and frame wire. Advanced Corrosion was the explanation. Not covered under warranty (either 3yr/36K or platinum addt’l plan). Problem occurred at 36,366 miles (300+ miles just over standard warranty?) In the midst of delayed communicating with Toyota with no response after 3 days. Was told to reference TSB T-TT-0630-20. After researching, this problem is frequently referenced as being an issue. Should just be a recall at this point.

Sep 3, 2022

Engine maintenance light came on after a routine oil change. I took it to a toyota dealer, they said that it has something to do with the coolant system. The problem is ongoing with several toyota models, including rav4, Tacoma, Tundra, Camry, Sienna models 2018-2022. The problem is that the car can suddenly overheat and shut down on a busy highway, which is very Dangerous. Someone, can get killed, if this is not addressed. I don't know why there is not a recall already. The government should definitely get involved.

Aug 12, 2022

Fuel pump was replaced in May 2020 under recall. Recalled part had 12 month warranty. Rav4 was purchased used in May 2022 and in June, engine started stuttering. Contacted Toyota Field Reps at local dealership and they reset codes and suggested running different and better gas. A case was opened. In July, when filling up car, the car would not start at the pump. The car had to be towed on Sunday. Toyota Field Reps made aware that car would crank after banging on the fuel tank. A service call was placed again and before we could get it to the dealership on Thursday, when the car was filled up again at a different gas station, it would not start at the pump again. It was towed a second time to the dealership and Toyota did multiple tests to determine the fuel pump and hose over the saddle tank needed to be replaced. Toyota would not honor that replacement part saying this was the customers responsibility now. We paid for the replacement today 8/11/22 and drove it one hour and filled it up again and it hesitated and would not crank at the pump, finally fired up and then dies at the red light in traffic. It was taken back to the dealership.

May 21, 2022

Fuel pump malfunction. Stalling out with no warning or no previous issues

Apr 23, 2022

My fuel range went from 400 miles to 330 in a months time. I already had the recall fixed. I am concerned that the replacement fuel system is bad.

Mar 22, 2022

Took my 2019 RAV4 to Toyota of Orange. Like couple months ago for fuel pump recal but my vehicle stalls when driving on freeway or streets. Looses speed for 4 seconds and its scary reported issues to Toyota of Orange and they don’t fixed anything they only want to sell. They offer me services I don’t need for my vehicle. Got 2021 RAV4 rental from Enterprise and that one work just find no problems had it for about a week. If could get another another dealer that will be great.

Mar 4, 2022

gas meter is incorrect car is suppose to have 14.5 gallons fuel tank and im only able to out in 9 gallons. gas range meter is incorrect reads wrong range of mileage... need to be recall many people are complaining about this issue toyota should correct it...

Jan 19, 2022

Engine stalled on a highway going 65 mph in cruise control. I had 1/4 full fuel tank. just before the engine stopped working I read information on my dashboard I have to stop the car in .5 miles, than .3 miles and engine stalled within seconds. I was able to pull over with dead engine. I shut down the car using key (I have a mechanical key for ignition) and car started with a message 'hybrid system malfunction. output power reduced . visit your dealer." I visited local mechanic who read the codes and instructed its a faulty fuel pump. I filled the car with more gas and drove couple of miles with reduced power. I left the car for 36 hours and it started to run ok by itself. dealer replaced fuel pump and now it works fine. The day of incident I was able to smell gas around engine bay before incident. I was able to smell strong gas smell after incident after I filled more gas in the vehicle most likely from engine bay fresh air intake. My assumption is this is due to bad fuel/air ratio and the result was unburned fuel. The week before the incident engine felt it kicked in roughly on its start up (my car is a hybrid). I had a fuel pump recall performed 4 months before but the fuel pump failed based on codes p319300 p008700 p107a2a . dealer replaced fuel pump (2nd time) and car works well and much smoother than before.

Jul 26, 2021

When filling the fuel tank when full fuel spills out until the pump handle finally shuts off. Estimated spillage is about 1/2 to 1 cup of fuel. This has happened more than 6 times

Jul 16, 2021

Unknown component or system While driving on the Interstate during rush hour, traveling 60 miles an hour, another vehicle along side us entered our lane and we had to avoid a collision by aggressive braking and steering. Following this maneuver, our vehicle immediately shut down. An 18 wheel barely missed crashing into our rear. It took us approximately 1 minute to realize we needed to put the car in park, step on the brake, and push the ignition button to restart the vehicle.

Jul 15, 2021

Case number started at Toyota Customer service: 210701002045 Requested an unacceptable time to answer of 8 weeks. There was a recall for this vehicle. I wasnt notified and the recall also doesnt show in any website (Not Toyota not in the goverment one). I went on a trip thousands mile aways from home, I was up in the montains, the car got broken in a very bad place where I had to spend almost $2,000 dollars due to Towing, meal and hotel expenses (as the dealer was closed on a weekend). I am trying to solve this with Toyota but they say I have to wait 8 weeks to start looking at my case. It is unacceptable . I need a reimbursement ASAP.

May 11, 2021

MY VEHICLE IS STALLING WHEN AT LOW SPEED AND SOMETIMES HIGH SPEED. IT FAILS TO ACCELERATE. EVERY TIME I CONTACT MY SERVICE PROVIDER THEY PUSH BACK MY SERVICE ANOTHER MONTH.

Mileage: 15,000

Apr 9, 2021

TOYOTA HAS NOT PROVIDED THE PARTS TO REMEDY A KNOWN RECALL. MANUFACTURER RECALL NUMBER20TA02 NHTSA RECALL NUMBER20V682 THE DEALERSHIP HAS HAD MY LEASED VEHICLE FOR OVER 5 MONTHS AND HAS YET TO PROVIDE A DATE THAT THEY WILL HAVE IT REPAIRED AND DRIVABLE. WHILE THEY HAVE PROVIDED ME A LOANER FROM A SECOND RATE RENTAL COMPANY, I AM EXTREMELY FRUSTRATED THAT I AM NOT ABLE TO DRIVE THE CAR I AM REQUIRED TO MAKE PAYMENTS ON. DUE TO MY AGE, THE RENTAL COMPANY CHARGES MORE FOR A COMPARABLE VEHICLE, SO I AM FORCED TO DRIVE A GREATLY INFERIOR CAR TO THAT WHICH I AM PAYING FOR. ADDITIONALLY, AT THE END OF MY LEASE, THE VEHICLE WILL HAVE SIGNIFICANTLY FEWER MILES THAT MY LEASE AGREEMENT ALLOWS (SINCE IT HAS BEEN PARKED ON THEIR LOT FOR SO LONG, WHICH WILL SIGNIFICANTLY INCREASE THE VALUE OF THE VEHICLE FOR THEIR RESALE. I HAVE ASKED THEM TO BUY BACK MY VEHICLE, AND THEY HAVE BEEN UNWILLING TO WORK WITH ME, AS THEY ARE NOT REQUIRED TO DO PER MY CONTRACT. ULTIMATELY, I AM PAYING FOR SOMETHING THAT I AM NOT RECEIVING AND AM SPENDING EVEN MORE MONEY DUE TO THE FUEL INEFFICIENCY OF THE LOANER. I FEEL LIKE I PAID FOR A STEAK DINNER AND GOT A MCDONALDS HAPPY MEAL WITHOUT THE TOY. I FEEL THAT I SHOULD BE COMPENSATED WITH AT LEAST HALF OF MY MONTHLY PAYMENT FOR THE AMOUNT OF TIME THEY HAVE THE CAR I AM PAYING FOR SITTING ON THEIR LOT BEING UNUSED. THAT WOULD CURRENTLY BE $687.

Mileage: 12,030

Apr 9, 2021

AFTER RECEIVING THE RAV4HYBRID FUEL TANK FIX FROM TOYOTA IN MARCH OF 2021, MY VEHICLE STILL ONLY HAS A FUEL CAPACITY OF 12.5 GALS. THE DEALERSHIP STATES THIS IS BY DESIGN TO ALLOW ROOM FOR SPLASH BACK. 12.5GALS DOES NOT ALLOW FOR THE TOYOTA ADVERTISED RANGE OF 550MILES PER TANK. I AM GETTING ~470MILES PER TANK, 80 MILES SHORT OF THE TOYOTA ADVERTISED. THE FIX FROM TOYOTA TO REPLACE THE FUEL TANK AND ASCENDING UNIT HAD NO CHANGE TO MY FUEL GAUGE READING, DISTANCE TO EMPTY OR FUEL FILLING CAPACITY. I CONTACTED THE DEALER AND TOOK MY VEHICLE BACK IN AGAIN, THE INFORMED ME I WILL NEVER BE ABLE TO PUT MORE THEN 12.5 GALS OF FUEL IN MY VEHICLE AND WILL ONLY GET ~470MILES PER TANK; THEY WERE NOT ABLE TO PROVIDE AN ANSWER TO THE CONTRADICTION OF WHAT THEY WERE ADVERTISING THE RANGE OF MY VEHICLE SHOWN AT 550MILES PER THE TOYOTA DOCUMENTATION. PICTURE SHOW IS AFTER FILLING THE TANK. 466 MILES TILL EMPTY AND AVG OF 38.3 MPG. IF I HAD 12.5 GALS AND AVG OF 38.5 THAT WOULD BE 478.75MILE TILL EMPTY. AT 14.5 GALS, THE TOYOTA ADVERTISED AND 38.5 AVG MPG IT WOULD BE 555.35MILES TILL EMPTY. THE ONLY WAY 12.5 GALS GETS TO THE ADVERTISED RANGE OF 550MILE ON ONE TANK IS IF THE VEHICLE EXCEDED THE TOYOTA ADVERTISE MPG OF 41 CITY / 38 HIGHWAY. IT WOULD REQUIRE AND AVERAGE MPG OF 44MPG

Mileage: 9,840

Apr 8, 2021

RECEIVED NOTIFICATION OF RECALL FROM TOYOTA IN JANUARY OF 2021. NOTICE STATED THAT PART TO REPAIR CONDITION WOULD BE AVAILABLE IN LATE MARCH. LATEST INFORMATION IS THAT PART WILL NOW BE AVAILABLE IN LATE APRIL. DEALERSHIP HAS PROVIDED FREE LOANER VEHICLE, BUT WE WANT OUR RAV4 BACK.

Apr 1, 2021

UNABLE TO FILL GAS TANK SO THAT THE GAUGE REFLECTS "FULL". TANK ONLY SHOWS ABOUT 7/8 OF A TANK.

Mileage: 11,000

Mar 11, 2021

CAR STALLS WHEN ACCELIATOR IS DEPRESSED WHILE GOING FOWARD BEFORE COMING TO A COMPLETE STOP

Mileage: 18,000

Mar 11, 2021

RECALL FOR A FUEL PUMP AND TOYOTA STILL DOES NOT HAVE A FIX AFTER 4 MONTHS

Mar 5, 2021

STILL WAITING FOR TOYOTA TO REMEDY A RECALL ISSUED OCT 28 2020. THEY SAY THERE IS NO FIX YET. THIS HAS BEEN TOO LONG TO DRIVE WITH THE RISK OF MY VEHICLE STALLING AND POTENTIALLY CAUSING AN ACCIDENT.

Mileage: 21,000

Mar 4, 2021

I RECEIVED A RECALL NOTICE MONTHS AGO AND THE RECALL HAS YET TO BE SATISFIED ALL THE WHILE MY TODDLER GRANDCHILD IS IN THIS VEHICLE REGULARLY. MY BIGGEST ISSUE IS THE SAFETY OF A VEHICLE THAT MAY STILL AT HWY SPEEDS AND RESULT IN A CRASH

Feb 20, 2021

DIDNT FILL UP GAS TANK AND BRAKE PRESSURE IS LOW. ITS TAKE TOO MUCH SPACE TO STOP.

Feb 19, 2021

ABOUT TWO MONTHS AGO I PURCHASED MY FIRST VEHICLE EVER, IT WAS A USED CAR, AS A NEW CAR OWNER I WAS SUPER EXCITED FOR MY FIRST CAR,DRIVING OUT THE DEALERSHIP! BUT LATER ON FINDING OUT THAT THE CAR HAD SOME SORT OF RECALL ON IT ,NOT KNOWING WHAT THIS MEANT, I STARTED DOING MY OWN RESEARCH AND FOUND OUT THAT THIS WAS A SAFETY HAZARD FOR ME AND OTHERS ON THE ROAD! SAFETY RECALL 20TA02

Mileage: 35,000

Feb 7, 2021

CAR LOST POWER TWICE, GOING UP A STEEP GRADE. 'HYBRID SYSTEM MALFUNCTION' WARNING CAME ON THE SCREEN, GAS PEDAL DID NOT WORK AT ALL. I WAS UNABLE TO GET TO A SAFE PLACE WITH CHILDREN IN THE CAR, BOTH TIMES ON THE INTERSTATE. DRIVING UP A STEEP MOUNTAIN, ABOUT 50F WEATHER.

Mileage: 59,000

Feb 4, 2021

FUEL TANK DOES NOT FILL UP TO MAXIMUM AND LEAVES ABOUT 3-4 GALLONS SHORT. THIS HAS BEEN OCCURRING SINCE LATE 2019. I'VE BROUGHT THIS US TO THE DEALERSHIP SEVERAL TIMES, BUT NOTHING HAS BEEN DONE.

Feb 1, 2021

FUEL TANK DOES NOT FILL UP ALL THE WAY. MISSING ABOUT 3 GALLONS.

Jan 25, 2021

DEFECTIVE FUEL TANK DESIGN ONLY ALLOWS ABOUT 8-9 GALLONS RATHER THAN THE 14.5 GALLONS ITS DESIGNED TO HOLD. TOYOTA SENT A LETTER LAST YEAR THAT THEY ACKNOWLEDGE THE ISSUE BUT ITS NOT OFFICIALLY A RECALL. THEY SAID THEY WOULD ADDRESS IT BUT NO WORD FROM THEM YET. DEALERSHIP WANTS TO CHARGE ME TO LOOK AT IT. ITS AS IF THEY DON'T RECOGNIZE THE ISSUE.

Mileage: 200

Jan 25, 2021

UNABLE TO FILL TANK TO PROPER AMOUNT STATED IN THE MANUAL. PUMP CLICKS OFF PRIOR TO THE TANK FILLING BUT IT SAYS IT IS FULL. MILEAGE TO EMPTY IS LESS THAN STATED WHEN PURCHASED. RAN OUT OF FUEL WHILE DRIVING! THIS IS A KNOWN ISSUE AND TOYOTA IS GIVING RUN AROUND TRYING TO GET IT FIXED. DEALERSHIP CLAIMS THEY CAN'T DUPLICATE IT.

Mileage: 20,000

Jan 24, 2021

GAS TANK WILL NOT FILL UP IN THE HYBRID MODEL. IT STOPS AT AROUND 8 GALLONS, LEAVING ALMOST 1/4 TANK CAPACITY. THIS HAS BEEN THE SITUATION SINCE I BOUGHT THE CAR. THE DEALER IS AWARE AND VERIFIED THE ISSUE

Mileage: 7

Jan 23, 2021

FUEL GUAGE DOES NOT WORK. IT SHOWS EMPTY WHEN THERE IS GAS IN THE TANK

Jan 21, 2021

ON DEC 14, 2020 I RECEIVED AN INTERIM NOTICE FROM TOYOTA CONCERNING MY 2019 RAV 4. I BOUGHT THE CAR NEW (LEFTOVER) ON MAY 29, 2020. WHEN I RECEIVED THE INTERIM RECALL I HAD HAD THE CAR FOR ALMOST SEVEN MONTHS WITH APPROXIMATELY 3500 MILES ON THE ODOMETER. SUBJECT OF RECALL: VEHICLE MAY STALL WHILE DRIVING. "THE VEHICLE MAY STOP OPERATING (STALL) AND THE DRIVER WOULD BE UNABLE TO RESTART IT". "IF A VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF A CRASH". "WE WILL NOTIFY YOU AGAIN WHEN THE REMEDY IS AVAILABLE".I HAVE DONE EXTENSIVE RESEARCH SINCE IT INVOLVES MY SAFETY AS THE DRIVER. AS STATED THERE IS NO REMEDY. THE 'LIST' AT TOYOTA WAS STARTED IN JAN OF 2020 FOR AFFECTED MODELS. MY CAR WAS ADDED TO THE LIST IN OCT WHICH MEANS I DROVE FOR TWO MONTHS BEFORE BEING NOTIFIED OF A VERY SERIOUS RECALL. THE REPAIR PLAN IS DIVIDED INTO PHASES. MY RAV 4 WAS PHASE 10 (!!) BUT HAS BEEN MOVED TO PHASE 11. THE TARGET DATE FOR REPAIR IS LATE MARCH BUT SINCE THERE IS NO FIX FOR THE PROBLEM I DOUBT THIS DATE IS FEASIBLE. AFTER A LOT OF BACK AND FORTH WITH TOYOTA VIA THE DEALERSHIP AND MY INSISTENCE THAT THE CAR IS A DANGER TO DRIVE, ESPECIALLY ON HIGHWAYS, I LEFT MY CAR AT THE DEALERSHIP AND RECEIVED A LOANER. I AM A 70 YEAR OLD WIDOW AND SPENDING $36,000 FOR A CAR WAS A VERY BIG DECISION. I AM STILL MAKING MONTHLY PAYMENTS ON A VEHICLE SITTING AT THE DEALERSHIP INDEFINITELY.I HAVE SPOKEN WITH TOYOTA REPRESENTATIVES ABOUT REPURCHASING THE CAR FOR THE PURCHASE PRICE BUT APPARENTLY THEY RARELY DO THIS. THE FACT THERE IS NO REPLACEMENT PART LEADS ME TO CONCLUDE TOYOTA IS RECKLESS AND UNCARING ABOUT THE LIVES OF ITS BUYERS. I HAVE DEALT WITH MANY RECALLS IN MY LIFETIME BUT NOTHING AS FRIGHTENING AS THIS. I FEEL STRONGLY TOYOTA HAS A RESPONSIBILITY TO THE CONSUMER TO OFFER A MONETARY (REPURCHASE PRICE) SOLUTION TO THE INTERIM RECALL . (I DON'T KNOW HOW TO UPLOAD)

Jan 17, 2021

RECEIVED NOTICE FROM TOYOTA IN OCTOBER REGARDING DEFECT IN LOW PRESSURE FUEL PUMP. HAVE NOT RECEIVED ANY INFORMATION SINCE.

Jan 7, 2021

FUEL TANK WILL NOT FILL COMPLETELY. WHEN FUELING, THE PUMP CONSISTENTLY SHUTS OFF BEFORE TANK INDICATOR REACHES "FULL". TOYOTA IS AWARE OF THIS ISSUE BUT REFUSES TO FIX MY VEHICLE DESPITE THE CUSTOMER SUPPORT PROGRAM NOTIFICATION WHICH IS CURRENTLY OCCURRING. I VISITED MY DEALER WHO WAS ABLE TO FILL THE TANK BY REPEATEDLY ADDING SMALL AMOUNTS OF GASOLINE EACH TIME THE FUEL PUMP SHUT OFF. NEW JERSEY, WHERE I RESIDE, DOES NOT ALLOW FOR SELF-SERVICE FILLING AND IT IS NOT PRACTICAL, NOR SAFE, TO FILL THE VEHICLE IN THIS MANNER. TOYOTA ACKNOWLEDGES THAT THERE IS AN ISSUE WITH THE SHAPE OF THE FUEL TANK AND/OR THE FUEL SENDER GAUGE. GIVEN TOYOTA'S UNWILLINGNESS TO ADDRESS THIS KNOWN ISSUE, AND THE HAZARDOUS SITUATION CREATED BY REPEATEDLY RESTARTING THE FUEL PUMP AFTER EACH SHUT-OFF IN ORDER TO REACH "FULL" ON THE TANK, TOYOTA SHOULD BE MANDATED TO INITIATE A RECALL OF ALL AFFECTED VEHICLES, WHERE "AFFECTED" INCLUDES ALL VEHICLES THAT FAIL TO FILL THE TANK AFTER THE INITIAL SHUT-OFF OF THE FUEL PUMP.

Mileage: 300

Jan 5, 2021

TWO MONTHS AGO I RECEIVED A RECALL PAPER. IN PURSUIT OF THIS, I TALKED TO SHORE TOYOTA THAT THE ENGINE RECALL PAPER HAS ARRIVED IN MY CAR AND I HAVE TO WORK FOR IT, BUT NOTHING HAS HAPPENED TILL NOW AND EVEN TODAY IT IS 1/5/21 THE PAPER HAS COME IN ITS FOR THAT, BUT IT IS NOT KNOWN WHEN THE WORK WILL BE DONE. I OFTEN CALL SHORE TOYOTA BUT THEY DON'T ANSWER THE SAME.

Dec 18, 2020

RECALL FIX NOT AVAILABLE UNTIL LATE JANUARY POSSIBLY FEB. UNTIL THEN DRIVING WITH A POSSIBLE FUEL TANK FAILURE.

Dec 11, 2020

VEHICLE IS EQUIPPED WITH A LOW PRESSURE FUEL PUMP WHICH MAY STOP OPERATING. IF THE VEHICLE STALL OCCURS WHILE DRIVING, THIS COULD INCREASE THE RISK OF CRASH

Nov 30, 2020

THERE HAS BEEN A SAFETY RECALL ON THIS CAR FOR OVER A MONTH NOW WITH NO REMEDY. IF THIS PROBLEM COULD CAUSE THE CAR TO STALL AND CAUSE A HIGHER CHANCE OF A CRASH, WHY IS IT TAKING SO LONG TO FIX? IT IS UNSAFE!

Nov 9, 2020

ONLY ABLE TO PUT 9 OR 10 GALLONS INTO THE GAS TANK WHEN THE FUEL GAUGE WAS INDICATING EMPTY. THE TANK IS SUPPOSED TO HAVE A 14.5-GALLON CAPACITY. FACTORY REFUSES TO OFFER ANY CONSIDERATION FOR THIS ANNOYING ISSUE.

Mileage: 9

Nov 7, 2020

MTE, GALLONS TO FILL UP, DON'T EQUAL THE MILES TO GO AFTER A FILL UP. HAVE HAD CAR A YEAR, HAVE ONLY FILLED UP ONCE MORE THAN 10 OR SO GALS, DOESN'T MATTER HOW MANY MILES TO EMPTY SHOW ON GAUGES. DON'T GET ANYWHER NEAR THE MILES DRIVEN THAT WAS TOLD TO ME. I FILL UP, USUALLY TAKES ABOUT 9-10 GLS. WILL HAVE LESS THAN 500 MILES TO DRIVE ON THAT TANK OF GAS.DRIVING LOCAL AND ON HIGHWAY.

Mileage: 1,200

Nov 2, 2020

I AM UNABLE TO GET THE 14.5 GALLONS WHEN FILLING UP. MOST OF THE TIME, I GET ABOUT 10 GALLONS. THIS DROPS THE RANGE FROM THE ADVERTISE 600 TO ABOUT 520 MILES.

Oct 30, 2020

THE FUEL TANK WILL ONLY TAKE ABOUT 12 GALLONS OF GAS INSTEAD OF IT'S 14.5 GALLON CAPACITY. THE DEALER ACKNOWLEDGED THE ISSUE AND I WAS TOLD TOYOTA WAS WORKING ON A FIX AND WOULD CONTACT ME WHEN IT WAS SOLVED. CAN THIS PROBLEM CAUSE A SAFETY ISSUE.?

Oct 29, 2020

WHEN I FILL UP MY GAS TANK IT'S NEVER FULL ACCORDING TO THE FUEL GAUGE. CLUSTER SHOWS 350 MILES TIL EMPTY

Mileage: 500

Oct 28, 2020

NHTSA RECALL NUMBER: 20V012 RECALL DATE: JANUARY 13, 2020 MANUFACTURER RECALL NUMBER: 20TB02 STILL NO CONTACT FROM DEALER ON WHEN REPLACEMENT FUEL PUMP WILL BE AVAILABLE. 11 MONTHS SEEMS EXCESSIVE.

Oct 25, 2020

AFTER WAITING FOR 10 MONTHS, TOYOTA HAS STILL NOT DELIVERED A FIX FOR THEIR KNOWN FUEL TANK CAPACITY PROBLEM IN THEIR 2019 RAV4 HYBRID MODEL. TOYOTA CONTINUES TO STATE THAT THE 14.5GAL TANK HAS A CAPACITY OF MORE THAN 500 MILES, WHILE OWNERS STRUGGLE TO PUT MORE THAN 9-10 GALLONS INTO THE VEHICLE. THE REDUCED RANGE AND INCONSISTENT FUEL LEVEL READINGS HAVE LEFT ME UNSURE AS TO HOW MUCH FUEL THE VEHICLE ACTUALLY HAS, RESULTING IN FREQUENT FUEL STOPS AND AN OBSERVED RANGE OF CLOSER TO 300MILES.

Mileage: 4,000

Oct 20, 2020

VEHICLE REFUELING PERFORMANCE. THE GAUGE DOES ACCURATELY REFLECT THE CONTENTS OF THE GAS TANK. 14 GAL TANK EMPTY WILL NOT TAKE MORE THAN 8 GAL OF GAS. RESULTING IN A SAFETY ISSUE AS YOU NEVER KNOW WHEN YOU ARE OUT OF GAS.

Mileage: 750

Sep 1, 2020

THE VEHICLE CANNOT BE REFUELED FULLY WITHOUT TOPOFF, REDUCING THE DRIVING RANGE OF THE VEHICLE.

Mileage: 440

Aug 25, 2020

THE FUEL TANK TANK DOES NOT FILLING UP COMPLETELY AND GIVES MISLEADING INFORMATION THAT IT IS FULLY FILLED UP WHEN IN FACT IT IS ABOUT 3-4 GALLONS SHORT. THE GAS STATION PUMP AUTOMATICALLY STOP EVEN THE GAS TANK WAS NOT FULLY FILLED UP

Mileage: 10

Aug 19, 2020

SHORTLY AFTER PURCHASE AUGUST 2109 I NOTICED THE FUEL TANK WOULD ONLY HOLD ABOUT 8 GALLONS OF GAS FROM EMPTY. I CALLED THE DEALER AND THEY WERE UNAWARE OF ANY PROBLEMS. I TOOK THE CAR IN AWHILE LATER AND WAS TOLD TOYOTA WAS WORKING ON A FIX AND WOULD CALL ME WHEN IT WAS SOLVED. I WAITED A COUPLE OF MONTHS AND CALLED TOYOTA CUSTOMER SERVICE. THEY SAID THEY COULD PUT IN A NEW FUEL TANK BUT IT PROBABLY WOULDN'T CORRECT THE ISSUE AND WHEN THEY'RE FIX CAME OUT THEY WOULD CONTACT ME. THEY WERE CORRECT THE PROBLEM STILL EXISTS. I'VE WAITED PATIENTLY AND THE CAR IS NOW 1 YR OLD. I CALLED TOYOTA CUSTOMER SERVICE AND WAS TOLD NO FIX YET. I ASKED THE REPRESENTATIVE IF SHE COULD GIVE ME THAT IN WRITING AND SHE REFUSED. I LET HER KNOW THAT TOYOTA SOLD ME A PRODUCT THAT WAS NOT AS ADVERTISED ON FUEL RANGE AND TANK CAPACITY. A QUESTION TO NHSTA WOULD BE IF WHEN THIS VEHICLE WAS SAFETY CERTIFIED WAS IT DONE WITH A FUNCTIONING FUEL TANK OR THEIR DEFECTIVE TANK? CAN THIS PROBLEM CAUSE A SAFETY ISSUE.?

Mileage: 500

Aug 8, 2020

MY 2019 RAV4 LE HAS A 14.5 GALLON FUEL TANK AND ONLY TAKES ABOUT 8 TO 9 GALLONS OF GAS WHEN I FILL UP FROM EMPTY. WHEN I FIRST PURCHASED THE VEHICLE I WAS GETTING 450 MILES PER FULL TANK AND NOW THE MOST I GET IS 330. I TOOK THE CAR TO THE DEALER AND THEY SAID THAT IT WAS NORMAL EVEN THOUGH MY CAR WAS GETTING 22 MILES TO THE GALLON AND NOT 26 MPG WHICH WOULD BE ON THE LOW END.

Jul 16, 2020

THE CAR HAS STALLED TWICE OUT OF THE BLUE. IT WAS TAKEN TO THE SHOP, AND THEY SAID THE VAPOR LOCK HAD GAS IN IT. THEY WANTED TO CHARGE $1000. THE EXCUSE WAS WHEN IT IS HOT OUTSIDE YOU RUN THE RISK OF GAS GETTING INTO THE VAPOR LOCK EVERY TIME YOU FILL UP... THAT IS BULL. IT STALLED IN MOTION TWICE ON A CITY STREET.

Mileage: 80,647

Jul 7, 2020

MOANING, BUZZING NOISE OF FRONT DIFFERENTIAL WHEN ACCELERATION TO 35MPH, ALSO UPON DECELERATION, ESPECIALLY WHEN CAR IS HOT.

Mileage: 7,200

Jun 30, 2020

WE BOUGHT THE VEHICLE USED. WHEN WE TRY TO FILL THE GAS TANK UP IT WILL ONLY FILL UP ABOUT 3/4 OF THE WAY. THIS IS A RECURRING ISSUE WITH THE GAS TANK. WE TOOK IT TO TOYOTA WHO ONLY RESET THE COMPUTER. HOWEVER, WE ARE STILL HAVING THE SAME ISSUE. EVEN THOUGH TOYOTA IS AWARE THIS IS A COMMON ISSUE, THEY SAID THEY DO NOT PRESENTLY HAVE A FIX AND DON'T KNOW WHEN THEY'LL HAVE ONE. THE FUEL READING IS NOT ACCURATE AND WE ARE ALSO NOT GETTING THE FULL FUNCTIONALITY OF THE VEHICLE WE PURCHASED. WE WERE ALSO NOT MADE AWARE AHEAD OF TIME THAT THIS WAS AN ISSUE ON THE VEHICLE.

Mileage: 12,200

Jun 13, 2020

WHEN WE FIRST PURCHASED THE VEHICLE, WE USED TO BE ABLE TO FILL IT UP ALL THE WAY AND COMPLETELY NOW YOU CAN'T FILL IT UP ALL THE WAY. WHEN WE FIRST BOUGHT THE CAR, WE WERE ABLE TO GET ABOUT 450 MILES WITH A FULL TANK OF FUEL. NOW, WHEN WE GO TO FILL UP, WE ONLY GET ABOUT 350 MILES FOR A FULL TANK WHEN FILLING UP THE TANK DOESN'T ALLOW US TO FILL THE TANK UP COMPLETELY THIS IS VERY UNUSUAL! *TR

Mileage: 2,500

Jun 11, 2020

UNABLE TO FILL GAS TANK FULLY IN ADDITION TO DISPLAYED RANGE BEING INACCURATE. TANK ONLY FILLS ABOUT 3/4 WITH AVERAGE DISTANCE TO EMPTY READING ABOUT 350 MILES, WHICH IS ACTUALLY MORE THAN THE DISTANCE WE ARE ABLE TO TRAVEL BEFORE NEEDING TO REFUEL. *TR

Mileage: 10,000

May 29, 2020

FUEL TANK DOES NOT FILL TO CORRECT CAPACITY. WHENEVER I FILL MY TANK, EVEN WHEN THE LOW FUEL LIGHT IS ON, I AM ONLY ABLE TO FILL APPROXIMATELY 9 GALLONS. THE ADVERTISED CAPACITY OF THE TANK IS 14.5 GALLONS. THIS IS VERIFIED BY THE RANGE AND FUEL INDICATOR ON MY DASHBOARD. THE FUEL TANK STOPS FILLING AT ABOUT 3/4-7/8 OF A TANK AND THEN RANGE INDICATED BETWEEN 380-400 MILES. TOYOTA ADVERTISES A RANGE ON 580 MILES. TAKING INTO ACCOUNT MY CURRENT MPG, I SHOULD BE WITHIN ABOUT 40 MILES OF THIS NUMBER. *TR

Mileage: 5,000

May 28, 2020

FUEL TANK IS UNABLE TO FILL TO CAPACITY-!4 1/2 GALLON TANK -CAN ONLY FILL. 8 OR 9 GALLONS.*DT*JB *TR

Mileage: 300

May 28, 2020

GAS TANK SIZE IS 14.5 GAL. BUT ONLY FILLS UP TO 9 GAL. *TR

Mileage: 2,000

May 28, 2020

THE GAS TANK SHOULD BE 14 GALLONS, HOWEVER I AM ONLY ABLE TO BUT IN TO THE TANK APROX 8 GALLONS. I CAN FORCE APPROX 1 MORE GALLON BY PULLING OUT THE NOZZLE ON THE FUEL PUMP. THE TRIP ESTIMATOR WILL SAY IT CAN ONLY GO HIGH 300 TO LOW 400 MILES. WHEN I BOUGHT NEW OFF THE LOT IT WAS WITH A MAX FILLED TANK AND TRIP ESTIMATOR WAS AT 500 PLUS MILES. THE GAS GAUGE NEVER SHOWS FULL AND IT DOESN'T APPEAR TO BE ACCURATE AS TO WHEN THE TANK IS LOW/EMPTY COMPARED WITH MILEAGE ESTIMATOR. *TR

Mileage: 450

May 26, 2020

THE FUEL TANK ON MY 2019 RAV4 HYBRID DOES NOT FILL UP TO CAPACITY AND ONLY ALLOWS TO BE FILLED UP TO AROUND 10 GALLONS. I HAVE TRIED SEVER DIFFERENT FUELING STATIONS, BRANDS, AND PUMP DISPENSERS BUT NONE OF THEM ALLOW TO CAR TO FILL UP TO IT'S FULL LIMIT. ESTIMATED LOSS OF RANGE IS AROUND 100 MILES PER TANK. *TR

Mileage: 3,000

May 26, 2020

CANNOT PROPERLY FILL FUEL TANK. *TR

Mileage: 500

May 25, 2020

THE FUEL TANK CAPACITY IS ABOUT 9 GALLONS WAY TOO LOWER THAN THE SPECIFICATION. THIS IS CAUSING TOO MANY TRIPS TO THE GAS STATION THAN EXPECTED. THE PURPOSE OF BUYING A HYBRID IS DEFEATED.

May 15, 2020

THE GAS TANK IS ADVERTISED TO HOLD 14.5 GALLONS. WHEN I FILL UP, THE PUMP STOPS AFTER ADDING ONLY ABOUT 8 GALLONS. I CAN VERY SLOWLY ADD MORE, BUT I DON'T KNOW IF THAT IS DANGEROUS. I HAVE HAD IT OVERFLOW AND SPILL WHEN I'VE TRIED THAT. THE SMALLER CAPACITY SEVERELY REDUCES THE NUMBER OF MILES BETWEEN FILLING. I ALSO HAVE AN ISSUE WITH MPG. A MAIN REASON I BOUGHT THE CAR WAS FOR THE 40MPG. BUT I'VE NEVER GOTTEN THAT. I AVERAGE AROUND 28. *TR

May 7, 2020

CAR WILL NOT FILL UP TO MAXIMUM FUEL TANK COMPACTLY (USUALLY 2 TO 3 GALLONS BELOW FULL). *TR

May 4, 2020

THIS HYBRID CAR HAS A 14.5 GALLON GAS TANK AND ON A FULL TANK, YOU SHOULD BE ABLE TO GET 570-580 MILES UNTIL EMPTY BASED ON AN AVERAGE OF 39-41 MPG. WHEN GAS TANK IS ON "E" WITH ONLY 10 MILES TO EMPTY, THE TANK WILL ONLY TAKE ABOUT 10 GALLONS OF GAS BEFORE SHUTTING THE PUMP OFF. IT WILL NOT TAKE A FULL 14.5 GALLONS OF GAS, LEAVING MY TANK ABOUT 4.5 GALLONS SHORT OF ITS CAPACITY, WHICH WOULD BE ABOUT 180 MILES I AM NOT GETTING ON A FULL TANK OF GAS. WHEN GAS TANK IS FILLED UP COMPLETELY, IT IS ONLY READIING THAT I HAVE ABOUT 400-450 MILES TO EMPTY AND THAT SHOULD BE READING 570-580 SO RIGHT THERE, IT PROVES THE GAS TANK IS NOT FILLING UP COMPLETELY. EVEN GOING BY THE REDUCED READING OF 400-450 MILES, I ONLY SEEM TO BE GETTING 350-370 MILES TO EMPTY. ALTHOUGH DRIVING CONDITIONS CAN VARY THIS STATISTIC, IT SEEMS WAY OFF CONSIDERING MOST OF MY DRIVING IS LOCAL AND NON-HIGHWAY. FOR EXAMPLE, I WAITED UNTIL GAS TANK HAD ONLY 10 MILES TO GO BEFORE BEING EMPTY, FILLED IT UP COMPLETELY (PUMP WOULD NOT ALLOW MORE THAN 10 GALLONS) AND DROVE ON THAT TANK OF GAS UNTIL ALMOST COMPLETELY EMPTY. I DROVE 352 MILES ON THAT FULL TANK AND BASED ON THAT WITH THE CAR HAVING A 14.5 GALLON CAPACITY TANK, THAT ONLY AVERAGES 24 MPG BUT SINCE I COULD ONLY FILL IT UP APPROXIMATELY 10.5 GALLONS, IT WORKS OUT TO 33.6 MPG, STILL BELOW THE STATED AVERAGE. SO, I AM NOT GETTING THE STATED MPG THAT I SHOULD AS WELL AS NOT BEING ABLE TO FILL UP GAS TANK TO 14.5 GALLON CAPACITY.

May 3, 2020

I AM NOT ABLE TO FILL UP GAS TANK TO FULL CAPACITY IN MY 2019 RAV4 HYBRID. THE GAS GAUGE SHOWS FUEL AT 75% CAPACITY AFTER FILL UP. THIS DRASTICALLY REDUCES DRIVING RANGE OF VEHICLE.

Apr 11, 2020

TOYOTA CLAIM THAT MY 2019 TOYOTA RAV4 FUEL TANK IS 14.5 GALLON AND AVERAGE MILES PER GALLON IS 40 (40 X 14.5 = 580 MILES FOR ONE TANK). BUT I NEVER FUEL UP TO THAT LEVEL AT ALL. THE MAX I CAN FUEL UP IS 10 GALLONS. (40 X 10 = 400 MILES MAX). SO IT IS LOSS 180 MILES HERE SOMEHOW. IF THIS IS THE CASE TOYOTA SHOULD ADVERTISE THEIR VEHICLE WITH 10 GALLONS TANK FOR ALL OF THEIR FUTURE RAV4 SUV. OR THEY SHOULD FIX THE FUEL TANK ISSUE HERE. PLEASE HELP. THIS IS SOMETHING WRONG FROM A BRAND NAME AS A RELIABLE TOYOTA. I NOTICE THIS ISSUE RIGHT AFTER I BOUGHT MY CAR IN MAY 2019. I BROUGHT BACK TO THE PIERCEY TOYOTA DEALER AND COMPLAIN, BUT THEY KEEP SAYING THIS IS NORMAL FOR HYBRID CAR. THIS IS NOT MAKING SENSE AT ALL.

Mileage: 500

Apr 10, 2020

FUEL TANK CAN'T BE FILLED TO THE FULL CAPACITY. EVEN WITH CONTINUED ATTEMPTS TO FURTHER FILL THE TANK, IT IS SHORT BY A COUPLE GALLONS. JUST A FEW WEEKS AFTER PURCHASING THE VEHICLE, THE ISSUED WAS RAISED (NOW OVER 6 MONTHS AGO) TO BOTH THE LOCAL NJ DEALER AS WELL AS TOYOTA MOTOR SALES HEADQUARTERS. STILL NO RESOLUTION.

Apr 3, 2020

THE GAS TANK DOES NOT ACCEPT ENOUGH GASOLINE TO FILL THE TANK. UPON FUELING, THE DISPENSER CLICKS TO STOP WHEN ONLY 9-10 GALLONS ARE IN THE TANK. THE STATED FUEL TANK CAPACITY IS 14.5 GALLONS, THUS THE TANK CAN ONLY BE FILLED TO LESS THAN 70% CAPACITY. THE PROBLEM SEEMS TO BE WORSE IN COLD WEATHER CONDITIONS.

Mileage: 2,000

Mar 25, 2020

IMPOSSIBLE TO FILL GAS TANK TO CAPACITY. WHEN TANK REPORTED AS UNDER 1/4 CAN ONLY ADD 7-8 GALLONS. WILL ONLY FILL TO 7/8 OF A TANK PER THE GAUGE. ONLY WAY TO FILL TANK FULL IS TO TOP IT OFF. OCCURS AT EVERY FILL UP. WE REPORTED THIS TO BOTH TOYOTA AND THE DEALER. WE BROUGHT THE CAR IN FOR SERVICE REGARDING THIS ISSUE MORE THAN ONCE. THEY ACKNOWLEDGED THE ISSUE BUT HAVE DONE NOTHING TO FIX IT. RUNNING OUT OF FUEL MAY RESULT IN AN ACCIDENT OR LEAVE DRIVERS STRANDED ON THE SIDE OF A BUSY OR DESERTED ROAD CREATING A SAFETY HAZARD. RUNNING OUT OF FUEL MAY DAMAGE THE VEHICLES, INCLUDING THEIR FUEL SYSTEM COMPONENTS. THE OWNER'S MANUAL WARNS THAT IF THE SUBJECT VEHICLES RUN OUT OF FUEL OR THE FUEL IS TOO LOW, THE HYBRID SYSTEM MAY NOT BE ABLE TO START. THE FUEL TANK DEFECT CREATES ENVIRONMENTAL AND SAFETY HAZARDS BY CAUSING DRIVERS TO 'TOP OFF' (RESTART A FUEL PUMP AFTER IT HAS AUTOMATICALLY SHUT OFF) THE FUEL TANK TO TRY AND ACHIEVE A COMPLETE FILL-UP. TOPPING OFF CAUSES HAZARDOUS GAS SPILLS CREATING A DANGER TO THE DRIVER, THE ENVIRONMENT AND THE VEHICLE. AS A RESULT, THE FUEL TANK DEFECT INCREASES THE ENVIRONMENTAL IMPACT OF THESE HYBRID VEHICLES BY INCREASING THE NUMBER OF TRIPS CONSUMERS MUST MAKE TO REFUEL AND CAUSING ENVIRONMENTAL HARM RELATED TO FUEL EVAPORATION AND SPILLAGE (CAUSING BOTH GROUNDWATER CONTAMINATION AND EMISSION OF GASOLINE VAPOR).

Mar 22, 2020

THE INFO SHOW THIS CAR HAVE 14.5 GAL, BUT NO MATTER HOW I REFILL THE GAS, EVERYTIME IT ONLY RAN UP TO AROUND 10 GAL CAN'T BE GO MORE FOR THAT.

Mar 20, 2020

FUELING: GAS PUMP SHUT OFF WHEN TANK IS ABOUT HAVE FULL. TO COMPLETE FUELING I HAVE TO PULL GAS HOSE OUT OF TANK AND PLACE NOZZEL WHERE I CAN SEE GAS BEING DEPOSED INTO TANK TO COMPLETE FILL. I HAVE HAD GAS SPRAY BACK ON ME. TAKES 3 TIMES AS LONG TO FILL.

Mileage: 275

Mar 17, 2020

OUR NEW IN SEPTEMBER 2019 TOYOTA RAV 4 HYBRID HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO . I HAVE RETURNED TO MY TOYOTA DEALER TWICE AND COMPLAINED ABOUT THE FUEL PROBLEM. THEY ASSURED ME TOYOTA WAS WORKING TO SOLVE THE PROBLEM. APPARENTLY TOYOTA HAS KNOWN ABOUT THIS PROBLEM SINCE MAY OF 2019, HOWEVER, TOYOTA CONTINUES TO SELL THIS VEHICLE WITH A KNOWN DEFECT. I WAS NOT ADVISED OF THIS KNOWN DEFECT WHEN I PURCHASED THE CAR.

Mar 13, 2020

FUEL TANK CAN NOT BE FILLED TO CAPACITY - WILL ONLY ACCEPT UP TO 10 GALLONS WHEN CAPACITY IS OVER 14 GALLONS.

Mileage: 2,100

Mar 12, 2020

TOYOTA IS KNOWINGLY SELLING AND NOT REPAIRING A POTENTIALLY NON-COMPLIANT VEHICLE. I PURCHASE A 2019 TOYOTA RAV4 XSE HYBRID AND TOYOTA DID NOT DISCLOSE THAT THERE WAS A GAS TANK ISSUE. TOYOTA IS FALSE ADVERTISING THAT GAS MILEAGE AND CONTINUING TO SELL THE 2019 AND 2020 RAV4 HYBRIDS WITH THE SAME GAS TANK ISSUE. THE GAS TANK WILL NOT FILL TO ITS ADVERTISED CAPACITY AND IT IS NOT GET THE ADVERTISED MPGS. IT HAS A 14.5 GALLON TANK BUT WILL ONLY TAKE 9 GALLONS ON EMPTY. AND I HAVE ONLY BEEN GETTING 30 MPG AND THE ADVERTISED IS FOR 41MPG. TOYOTA IS AWARE OF THE PROBLEM AND HAVE BEEN AWARE FOR ABOUT A YEAR NOW AND HAS NOT FIXED THE PROBLEM. I HAVE TAKEN MY CAR IN AND I WAS TOLD THERE IS NO FIX. I OPENED A CASE WITH TOYOTA AND HAVE YET TO BE REACHED OUT TO SO I CAN GET THE PROBLEM RESOLVED. I PURCHASED THIS CAR BECAUSE OF THE GAS TANK AND MPGS AND NOW I PURCHASED FOR NOTHING, THIS TANK AND MPG ISSUE SHOULD HAVE BEEN DISCLOSED AT THE TIME OF PURCHASE SO I WOULD HAVE HAD THE RIGHT TO MAKE A DECISION TO PURCHASE OR NOT.

Mileage: 300

Mar 12, 2020

I BOUGHT MY CAR BRAND NEW IN AUGUST 2019 AND WITHIN A FEW MONTHS BEGAN TO SEE ISSUES WITH THE GAS TANK FILL-UP AND MILEAGE GAGE. THE MAIN ISSUE I SAW WAS THE GAS TANK NOT BEING ABLE TO FILL ALL THE WAY. WHEN I FILL THE TANK UP NORMALLY (LETTING THE GAS PUMP RUN AND CLICK OFF ON ITS OWN), THE TANK FILL-UP GAGE SHOWS IT ONLY ABOUT 3/4 OF THE WAY FULL (I.E. THE GAS PUMP STOPS FILLING SIGNIFICANTLY SHORT OF THE TANK BEING FULL). AFTER THIS, I FORCEFULLY TOP UP THE TANK NUMEROUS TIMES (6-7 TIMES) TO GET IT EVEN CLOSE TO THE FULL MARK ON THE TANK GAGE. EVEN WHEN THE GAGE READS THE TANK AS FULL, I'VE ONLY FILLED UP THE TANK ABOUT 10 GALLONS EVEN THOUGH THE TANK IS SUPPOSED TO HOLD 14 OR 15 GALLONS. ADDITIONALLY, THE MILES TO EMPTY GAGE SEEMS OFF FROM REALITY. WHEN TRACKING MY MILES, THE GAGE SEEMS TO BE AROUND 50 MILES OFF CALIBRATION FROM HOW FAR I TRAVEL (I.E. WHEN I TRAVEL 200 MILES, THE MILES TO EMPTY READING DECREASES 250 MILES). THIS MAY OR MAY NOT BE RELATED TO THE GAS FILL-UP ISSUE. I CALLED MY LOCAL DEALERSHIP REGARDING THIS ISSUE, WHO INFORMED ME THEY WERE AWARE OF THIS ISSUE AND HAVE PUT ME ON A LIST OF OTHER OWNERS WHO ARE DEALING WITH THE SAME ISSUE. IT SEEMS THAT THIS IS A VERY PREVALENT ISSUE. IT HAS BEEN 6 MONTHS SINCE PURCHASING MY CAR AND I STILL HAVE NOT HEARD OF ANY FIX.

Mar 11, 2020

STATIONARY PROBLEM. UNABLE TO FILL CAR COMPLETELY. TAKES A MAXIMUM OF AROUND 9.5 GALLONS OF 14.5 GAL TANK. STATED RANGE SHOULD BE BETWEEN 580 AND 550 MILES. NEVER EXCEEDED 429 DISTANCE TO EMPTY, TYPICALLY 392 MILES DTE WITH 36 MPG AVG. TOYOTA IS UNRESPONSIVE TO ISSUE. I LACK CONFIDENCE IN FUEL COMPUTER AND SYSTEM.

Mileage: 2,080

Mar 10, 2020

TL* THE CONTACT OWNS A 2019 TOYOTA RAV-4. THE CONTACT STATED THAT SHE HAD BECOME UNABLE TO FILL HER GAS TANK TO CAPACITY. DUE TO FAILURE, THE CONTACT WAS UNABLE TO DETERMINE THE ACTUAL FUEL LEVEL INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO NORTH HILLS TOYOTA 7401 MCKNIGHT RD, PITTSBURGH, PA 15237 WHERE SHE WAS INFORMED THAT SHE WOULD HAVE TO ALLOW A CERTAIN WARNING LIGHT TO ILLUMINATE BEFORE PLACING FUEL INTO THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO HAVE THEM PERFORM THE SAME PROCEDURE AND THE FAILURE OCCURRED AGAIN. THE DEALER REACHED OUT TO THE MANUFACTURER AND A CASE WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. *LN *JS

Mar 9, 2020

LIKE MANY OTHERS WHO BOUGHT A NEW GENERATION RAV4 HYBRID (IT SEEMS TO AFFECT ALL TRIMS AS LONG AS IT'S HYBRID), I CANNOT GET MORE THAN MAYBE 10 GALLONS IN THE TANK. ADVERTISED IS 14.5 GALLONS, AND THERE IS NO SUCH THING AS A 4+ GALLON RESERVE IN A PRIVATE VEHICLE, EVEN COMMERCIAL VEHICLES. TOYOTA RESPONDED WITH "CALL US" AFTER 5 OR 6 EMAILS. I DRAINED IT OF FUEL DRIVING FROM TEXAS TO CALIFORNIA, LET IT RUN DRY UNTIL IT WAS ELECTRIC ONLY, THEN TOOK IT TO THE GAS STATION (LITERALLY RIGHT AROUND THE CORNER FROM WHERE I WAS), AND IT STILL CLICKED THE PUMP OFF - TO FULL (THOUGH IT DOESN'T READ FULL ANYMORE, IT SITS JUST BELOW "F") - AT JUST OVER 10 GALLONS. I HAVE SQUEEZED EVERY LAST DROP I COULD ONCE AND IT DIDN'T EVEN READ 11 GALLONS FROM EMPTY, THOUGH I DON'T NORMALLY EVER DO THAT SO THE EVAP CANISTERS DON'T GET BURNED OUT. THE AVERAGE MPG AND ESTIMATED RANGE ON THE SCREEN ADDS UP WITH THE MATH FOR ONLY HAVING ABOUT 10 GALLONS IN THE TANK, 36.3 AVERAGE WITH JUST OVER 10 GALLONS GIVES ME ABOUT 300 MILES, WHICH IS ABOUT WHAT THE ODOMETER SEES PER FILL FROM 1/4 FULL, WHEN I USUALLY FILL UP. IT'S BEEN ALMOST A YEAR AND TOYOTA HAS BEEN OF ZERO ASSISTANCE EVEN ACKNOWLEDGING THIS, THOUGH 2 DEALERSHIPS IN TEXAS (WHERE I BOUGHT IT) TOLD ME IT WAS A KNOWN ISSUE, AND 2 IN HAWAII (WHERE I LIVE NOW) REPEATED THAT INFO. AGAIN, THIS IS A HYBRID XSE - THE PREMIER MODEL FOR SPORTING I WANTED, THE LIGHT SPORTING I DO ANYWAY, AND IT HAS OTHER PROBLEMS TOO. ONE IS DECADES OLD WITH THE RAV4 (WINDOW RATTLE), THE OTHER IS WITH THE A/C SWITCHING BETWEEN MODES. I CAN LIVE WITH THE OTHER TWO, BUT NOT GETTING WHAT WAS ADVERTISED IN THE FUEL TANK IS WORTHY OF COMPLAINT SEEING AS HOW MANY HUNDREDS OF OTHERS POSTED ONLINE ABOUT IT THIS PAST YEAR. TOYOTA NEEDS TO ADDRESS THIS PROBLEM BEFORE IT BECOMES YET ANOTHER LEGAL BATTLE FOR THEM.

Mileage: 400

Mar 8, 2020

2 ISSUES WITH THIS BRAND NEW 2019 XSE HYBRID RAV4. 1) FUEL TANK NEVER FILLS UP AS GAS PUMP CLICKS OFF AT 9.5 (3/4 FULL) AT GAS STATION. THIS IS NOW ALL OVER THE NEWS AND BLOGS, AND TOYOTA SEEMS TO HAVE ACKNOWLEDGED THE ISSUE, BUT NO SOLUTION YET . 2) AFTER TOYOTA DEALERSHIP PERFORMED BRAKE RECALL SERVICE ON DEC. 8, 2020 (AT LESS THAN 2K MILES), THE FRONT BRAKES WHISTLES OR SQUEAKS LOUDLY WHENEVER I APPLY BRAKES AT LOW SPEED (AT OR LESS THAN 5 MPH). WHEN I ARRIVED AT DEALERSHIP TO SPEAK WITH SERVICE MANAGER (SCOTT), TECHNICIAN WAS ASSIGNED AND RODE WITH ME AND CONFIRMED THE LOW BRAKE SPEED SQUEAL/WHISTLE. AFTER 2-3 HOURS, A DIFFERENT TECHNICIAN WHO WAS ASSIGNED TO LOOK AT IT CLAIMS "NO NOISE OBSERVED AFTER TEST DRIVE, OPERATING AS DESIGNED." FUNNY HOW THEY ASSIGNED 2 DIFFERENT TECHNICIANS - ONE WHO OBSERVED THE NOISE UPON ARRIVAL, AND THE 2ND ONE WHO LOOKED AT IT AND CLAIMS NO NOISE. WHEN DRIVING OUT OF DEALERSHIP SERVICE AREA, THE LOW SPEED (<5MPH) BRAKE NOISE SQUEAL WAS AND IS CURRENTLY STILL THERE. DEALER CONTINUES TO CLAIM COLD WEATHER OR MOISTURE MAY BE THE CAUSE (REALLY - THAT SOUNDS AMAZINGLY FALSE!) AND REFUSES TO ACKNOWLEDGE OR REPAIR THE BRAKE NOISE ISSUE. IT'S AS IF THE DEALERSHIP (STEVENS CREEK TOYOTA, SAN JOSE) IS WAITING FOR A RECALL VS. ACKNOWLEDGING THE ISSUE SO TOYOTA CORPORATE WILL REIMBURSE DEALERSHIP FOR THE REPAIR COST FOR THE BRAKE NOISE ISSUE. CAR CURRENTLY ONLY HAS 4K MILES.

Mileage: 2,000

Mar 8, 2020

OWNERS MANUAL STATES GAS TANK HOLDS 14.5 GALLONS. HOWEVER WHEN TANK IS EMPTY I AM ONLY ABLE TO GET 10 TO 11 GALLONS INTO VEHICLE BEFORE THE PUMP AUTO SHUTS OFF. THE VEHICLE'S RANGE IS ADVERTISED TO BE 550+ MILES (DEPENDING ON CURRENT MPG), HOWEVER THE TRIP COMPUTER ONLY SHOWS AN ESTIMATED RANGE BASED ON A 10/11 GAL TANK.

Mar 7, 2020

WHEN THE 14.5 GAL TANK IS EMPTY FUEL TANK LIGHT ON AND NO MILEAGE REMAINING SHOWING E YOU CAN ONLY FILL 8 - 8.5 GAL BEFORE PUMP SHUTS OFF. TANK CAN NOT BE FILLED PAST THAT AMOUNT. THIS CAUSES A LOSS OF AROUND 200 - 250 MILES FROM THE ADVERTISED MILEAGE PER TANK SPECIFIED BY THE MANUFACTURER DUE TO THE LOSS OF THE 6 - 6.5 GAL THAT THE TANK CAN NOT BE FILLED. DEALERSHIP WILL NOT ATTEMPT TO FIX, TOYOTA REPORTS A FIX OR TIMELINE IS UNKNOWN AND THEY CONTINUE TO INVESTIGATE THE ISSUE.

Mar 7, 2020

FUEL TANK FOR THIS 2019 RAV4 HYBRID WILL NOT ACCEPT FULL TANK OF GAS. ONE MUST TOP OFF AND POTENTIALLY SPILL FUEL TO GET IT TO AN ACCEPTABLE RANGE. TANK CAPACITY IS 14.5 GALLONS WITH RANGE OF APPROXIMATELY 550-580 MILE. ONLY CAN HAVE GAS FILL TO ABOUT 9 GALLON WITH RANGE OF 360 MILES. THIS IS VERY UNFORTUNATE FOR A OTHERWISE GOOD CAR. IT HAS BEEN ON GOING SITUATION GETTING WORSE SINCE LAST YEAR.

Mileage: 3,000

Mar 7, 2020

THE GAS TANK OF MY 2019 TOYOTA RAV4 LE HYBRID WILL ONLY FILL TO ABOUT 3/4 OF A TANK. MY RAV4 HAS A 14.5 GALLON FUEL TANK. WHEN I AM NEAR ZERO MILES OF RANGE REMAINING, I OFTEN GET LESS THAN 8 GALLONS AT FILL UP. THERE IS NOT A PROBLEM WITH THE GAS GAUGE. THE TANK READ FULL ONLY ONCE, WHEN THE DEALER FILLED THE TANK PRIOR TO DELIVERY TO ME. I DON'T LIKE TO DRIVE WITH LESS THAN A 1/4 TANK OF GAS, AS GAS IS USED TO COOL THE FUEL PUMP. THIS RESULTS IN MOST FUEL STOPS ONLY ACCEPTING BETWEEN 4 AND 6 GALLONS OF GAS. I RECENTLY TOOK A 3000 MILE TRIP THAT WAS 95% HIGHWAY DRIVING AND THAT WAS MY EXPERIENCE DURING THE TRIP.

Mileage: 4,600

Mar 5, 2020

GAS TANK DOES NOT FILL FULLY. ONLY FILLS TO 10 GALLONS EACH TIME I FILL IT UP, WHICH ONLY GIVES ME AROUND 400 MILES OF DRIVING.

Mar 4, 2020

I'M UNABLE TO PUT NO MORE THAN 10 GALLON OF GAS EVEN THO MAX GAS TANK IS 14.5. A LOT LESS MILEAGE THAN TOYOTA CLAIM.

Mar 4, 2020

PURCHASED A 2019 RAV4 XSE ON JULY 6TH 2019. THE FUEL TANK WILL NOT ACCEPT A FULL TANK OF GASOLINE. THE GAUGE NEVER DISPLAYS MORE THAN 3/4 - 7/8 OF A TANK. ATTEMPTS TO TOP OFF LEADS TO FUEL OVERFLOW. DEALERSHIPS ALL PROVIDE A "WE'VE NEVER HEARD OF THIS" DESPITE MULTIPLE CLASS ACTION LAWSUITS.

Mileage: 15

Mar 3, 2020

BOUGHT A 2019 TOYOTA RAV 4 HYBRID XLE SEPTEMBER 27 2019.. REPORTED GAS FILLING PROBLEM TO TOYOTA ON DECEMBER 23 2019 AFTER COMING TO WITS END ON PUTTING GAS IN VEHICLE..CAN ONLY GET ABOUT 9 GALLONS INTO THE 14,5 GALLON TANK. WHEN I TRY TO GET MORE GAS IN IT IT BACK SPLASHES AND SPILLS OUT WHICH IS A MAJOR ENVIRONMENTAL AND SAFETY ISSUE.. ALSO HAD DEALER LOOK AT IT AND THERE IS NO FIX AT THIS TIME SO THEY SAY SO HAVE REQUESTED FULL REFUND ON VEHICLE AS ONE OF THE DEALER OPTIONS GIVEN ME. SO I HAVE THREE CASE NUMBERS. ONE THRU TOYOTA MAIN HEADQUARTERS THEN ONE THRU DEALER THEN ANOTHER FOR REFUND REQUEST THRU TOYOTA.. ON ANOTHER NOTE I ALSO REPORTED TO TOYOTA THAT MY GAS GAUGE GETS STUCK ON FULL AFTER GOING DOWN PROPERLY FOR 100 PLUS MILES DRIVEN THEN THE GAS GAUGE ALL OF A SUDDEN OUT OF THE BLUE GOES UP OVER FULL AND ITS SHOWS WELL OVER 550 MILES BEFORE RUNNING OUT OF GAS WHICH IS MILES TO EMPTY I CAN'T EVEN GET IT TO AFTER TRYING TO FILL IT SLOWLY FOR 15 -20 MINUTES.. .. TRIED MULTIPLE RESETS TO HELP CORRECT BUT THEY DON'T WORK PROPERLY AND THAT WAS CONFIRMED BY DEALER THAT RESET DOESN'T WORK CORRECTLY..

Mileage: 500

Mar 2, 2020

I CANNOT COMPLETELY FILL UP THE GAS TANK. WHEN THE GAUGE SHOWS EMPTY, I CAN ONLY GET 9-10 GALLONS IN. THE SPECS SAY IT HAS A 14.5 GALLON TANK, BUT IT IS IMPOSSIBLE TO GET THAT MUCH FUEL INTO THE TANK. THE CRUISING RANGE IS LESS THAN 400 MILES, FAR LESS THAN WHAT IS ADVERTISED. I'VE BEEN CALLING THE DEALERSHIP AND TOYOTA CORPORATE SINCE OCTOBER 2019 AND AM STILL BEING TOLD THAT "TOYOTA IS INVESTIGATING IT"

Mileage: 2,000

Mar 1, 2020

I HAVE A 2019 TOYOTA HYBRID. THE TANK CAN NOT BE COMPLETELY FILLED. IT CAN LEAVE AROUND FOUR GALLONS UNFILLED. THE ONLY WAY I CAN FILL IT IS TO HAVE THE NOZZLE SLIGHTLY OUT SIDE OF THE FILLER NECK AND PUMP A A SLOW RATE. WHILE THIS WORKS, IT TAKES TIME AND IT IS NOT VERY ENVIRONMENTLY FRIENDLY.

Mileage: 7,115

Feb 28, 2020

WHILE FEELING THE GAS, AT ALMOST EMTPY, I DIDN,'T WENT ABOVE THE 10 GALLONS. THIS REQUIERED ME TO GO MULTIPLE TIMES TO THE GAS STATION TO FILL IO THE GASTANK. MOREOVER, THE GAS RANGE HAS DECREASED FROM ALMOST 500 MILES TO LESS THAN 380 MILES IN RANGE FROM 2 MONTHS AGO TILL NOW. THE MILAGE OF THE VEHICLE IS LESS AROUND 2,800 MILES. VEHICLE WAS BOUGHT IN AUGUST OF 2019

Feb 27, 2020

WHEN FUELING THE VEHICLE, THE AUTO SHUTOFF AT THE GAS PUMP SHUTS OFF BEFORE THE FUEL TANK IS COMPLETELY FILLED. OCCURS AT MULTIPLE GAS STATIONS REGARDLESS OF THE AMOUNT OF FUEL REMAINING IN THE TANK.

Feb 26, 2020

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE FUEL GAUGE FAILED TO REGISTER THE CORRECT AMOUNT OF FUEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 300.

Mileage: 300

Feb 26, 2020

WHEN FUELING, THE TANK WILL NOT COMPLETELY FILL. IF YOU ATTEMPT TO CONTINUE TO FILL VERY SLOWLY THE TANK OVER FILLS AND YOU HAVE PROBLEMS WITH THE VAPOR RECOVERY SYSTEM.

Mileage: 5,009

Feb 26, 2020

FUEL TANK WILL NOT FILL CORRECTLY. IF I OVER FILL IT AFFECTS THE VAPOR RECOVERY SYSTEM OF THE RA 4 HYBRID. HAVE TO BE EXTREMELY CAREFUL NOT TO RUN OUT OR GASOLINE.

Mileage: 1,800

Feb 21, 2020

THE VEHICLE WILL NOT ACCEPT MORE THAN 10 GALLONS OF FUEL AND MILEAGE RANGE IS SIGNIFICANTLY LOWER THAN EXPECTED/ADVERTISED ON A 14.5 CAPACITY TANK

Mileage: 3,000

Feb 20, 2020

WHEN THE FUEL GAUGE INDICATES THAT THE TANK IS NEARLY EMPTY, MY VEHICLE WILL ONLY ACCEPT ABOUT 10 GALLONS OF FUEL UNTIL PUMP SHUT-OFF. AS A RESULT MY VEHICLE FAILS TO MEET TOYOTA MILEAGE RANGE SPECIFICATIONS OF 580 MILES AND ONLY MAKES ABOUT 400 MILES. MOREOVER, IF TRYING TO FILL UP WITH 15 GALLONS OF FUEL AND GOING BEYOND PUMP SHUT-OFF THERE IS A RISK OF OVERFILL AND FIRE HAZARD. KOONS DEALERSHIP REFUSES TO ACKNOWLEDGE THE DEFECT WHICH SHOULD BE COVERED BY WARRANTY.

Mileage: 5,000

Feb 19, 2020

THE VEHICLE'S LISTED FUEL TANK CAPACITY IS 14.5 GALLONS. I HAVE NEVER BEEN ABLE TO ADD MORE THAN 9.5 GALLONS EVEN THOUGH THE FUEL GARAGE WAS REGISTERING EMPTY AND THE COMPUTER WAS SHOWING 14 MILES TO EMPTY. TOYOTA AND THE DEALERSHIPS KNEW OF THIS PROBLEM IN THE SUMMER OF 2019 YET CONTINUED TO SELL THIS VEHICLE WITHOUT INFORMING CUSTOMERS OF THE ISSUE. THIS PROBLEM NEEDS TO BE ADDRESSED.

Mileage: 88

Feb 19, 2020

UNABLE TO FILL GAS TANK WITH 14.5 GALLONS EVEN WHEN EMPTY. MAXIMUM AMOUNT OF GAS THAT CAN BE FILLED IS APPROXIMATELY 10 GALLONS EVEN WITH LOW FUEL LIGHT ON. COMMON ISSUE MENTIONED ON NUMEROUS ONLINE RESOURCES.

Mileage: 800

Feb 19, 2020

I HAVE A 2019 TOYOTA RAV4 XSE HYBRID. I BOUGHT IT BRAND NEW WITH ROUGHLY 300 MILES ON IT AND SINCE THEN HAVE PUT ON AN ADDITIONAL 5700. I BOUGHT IT IN NOVEMBER AND IT IS NOW FEBRUARY. I WAS INFORMED AND RESEARCHED TOLD ME THAT THE FUEL TANK WAS 14.5 GALLONS. YET, EVERY TIME I GO TO FILL UP THE TANK ONCE THE LIGHT HAS CAME ON, I CAN ONLY GET ROUGHLY 8.5-9 GALLONS OF FUEL IN AND THEN THE PUMPS SHUT OFF. I HAVE FILLED UP MORE THAN 15 TIMES AND EVERY SINGLE TIME AT NUMEROUS DIFFERENT PUMPS, THIS SAME THING HAPPENS. I AM ABLE TO SQUEEZE IN ROUGHLY ANOTHER 2-3 GALLONS BUT I HAVE NEVER SEEN ANYWHERE CLOSE TO 13 GALLONS LET ALONE THE ADVERTISED 14.5. WE ARE SUPPOSED TO GET A MAX OF 580 MILES PER TANK AND THE AVERAGE I GET WITH THIS LESS AMOUNT OF GAS I CAN PUT IN IS ROUGHLY 410-430.

Feb 18, 2020

OUR NEW IN AUGUST OF 19 HYBRID RAV4 HAS THE FUEL PROBLEM THAT IT APPEARS THOUSANDS OF OTHERS DO. IT HAS A 14.5 GALLON TANK, BUT THE SYSTEM WON'T ALLOW YOU TO FILL THE TANK. AT EVERY GAS STATION, THE PUMP IS INITIALLY SHUT OFF WITH MANY GALLONS LEFT TO GO TO FILL THE TANK. THIS LEADS TO A SITUATION WHERE YOU HAVE TRICKLE FILL TO GET IT CLOSE TO FULL. TRICKLE A LITTLE IN, THE VAPOR SYSTEM SHUTS IT OFF---AND DO THAT AGAIN AND AGAIN AND AGAIN UNTIL YOU FEEL YOU ARE CLOSE TO FULL. IT'S EASY TO OVERFILL AND EASY TO SPILL GAS ONTO THE GROUND WHILE DOING SO. WE STARTED AN OPEN CASE ON THIS WITH TOYOTA WITHIN A FEW MONTHS OF NEW LAST FALL, AND TO DATE THEY STILL HAVE NO FIX FOR THE ISSUE. IT APPEARS SIMILAR TO A BLADDER PROBLEM THEY HAD WITH PRIUS GAS TANKS SOME YEARS AGO, BUT THEY REFUSE TO DISCUSS WHAT THEY ARE DOING TO FIX IT.

Feb 16, 2020

UNABLE TO FILL 14.5 GALLONS AS ADVERTISED.MAX FILL IS 11 GALLONS. BROUGHT IT TO THE DEALER AND THEY CONTINUE SAYING THE CAR IS FINE AND THAT THERE'S A "RESERVE FUEL" WE CAN'T SEE. THEY ARE UNWILLING TO FIX THIS ISSUE

Feb 16, 2020

MY 2019 RAV4 HYBRID HAS A TOYOTA ADVERTISED FUEL TANK CAPACITY OF 14.5 GALLONS. TILL DATE, VIRTUALLY ALL MY FUEL STOPS HAVE RESULTED IN NO MORE THAN 11 GALLONS OF FUEL. I WOULD LIKE TO RAISE THIS MATTER TO NHTSA AND URGE NHTSA TO INVESTIGATE MATTER FURTHER. THE BIGGEST QUESTION I HAVE IS IF THERE IS A LAW OR SAFETY RULE THAT TOYOTA MUST FOLLOW SURROUNDING THIS ISSUE? MY CONCERN IS THAT IF ANY RESIDUAL FUEL (WHICH IN THIS CASE IS GREATER THAN 3 GALLONS), MAY CAUSE SAFETY HAZARDS FOR DRIVERS AND THIS ISSUE NEEDS TO BE FIXED.

Feb 16, 2020

THIS VEHICLE IS A HYBRID. THE GAS TANK IS SUPPOSED 14.5 GALLONS. THE GAS GUAGE NEVER SHOWS AS FULL. THE VEHICLE SHOWED 103 MILES TO EMPTY SO I FILLED IT UP. I COULD ONLY ADD 7.414 GALLONS OF GAS BEFORE THE PUMP STOPPED ON THE 2ND ATTEMPT. IT CLICKED OFF JUST A LITTLE OVER 7 GALLONS. I PULLED THE NOZZLE OUT OF THE TANK A LITTLE AND WAS ABLE TO GET ABOUT0.4 GALLONS ADDITIONAL IN THE TANK BEFORE IT CUT OFF AGAIN. THE GAS GUAGE STILL SHOWED AS A COUPLE OF LINES BEFORE BEING FILLED YET I COULD GET NO MORE GAS IN THE TANK. ALSO, IT ONLY SHOWED MY VEHICLE RANGE AS 419 MILES. AT 40+ MPG AND A 14.5 GALLON TANK, IT SHOULD SHOW OVER 580 MILES TO EMPTY. THERE IS DEFINETELY AN ISSUE WITH THIS GAS TANK. I HAVE ATTACHED PICTURES OF THE BEFORE FILL UP, AFTER FILL UP AND THE GAS RECEIPT SHOWING THE AMOUNT OF GAS I COULD GET IT THE TANK WITHOUT RISKING AN OVERFLOW. I REALLY HAVE NO WAY OF KNOWING HOW MUCH GAS IS IN THE TANK OR HOW FAR I CAN EXPECT TO DRIVE BEFORE RUNNING OUT OF GAS. I HAVE MORE INSTANCES OF THIS, ALL SHOWING THE SAME PROBLEM.

Mileage: 4,532

Feb 14, 2020

FUEL TANK IS DEFECTIVE. DOES'T ACCEPT A FULL TANK OF GAS. 3/4 AT MOST BEFORE PUMP SHUTS OFF. NOT GETTING MILES PER TANK/EFFICIENCY THAT WAS ADVERTISED. FILED A CASE WITH TOYOTA AND DEALER BUT NO FIX AVAILABLE. PROBLEM STARTED AS SOON AS I DROVE IT OFF THE LOT IN MAY 2019.

Mileage: 50

Feb 14, 2020

WHEN FILLING THE GAS TANK, THE PUMP WILL STOP BEFORE THE GAS TANK IS FULL, USUALLY 2-3 GALLONS SHORT OF BEING FULL. THIS HAPPENS EVERY TIME I TRY TO FILL THE TANK SINCE I BOUGHT THE CAR IN MAY, 2019. THIS RESULTS IN MORE FREQUENT STOPS AT THE GAS STATION OR MAKING EFFORTS TO TRY TO TOP OFF THE GAS TANK BY TRYING TO SLOW DOWN THE GAS BEING PUMPED IN. WITH A VERY SLOW RATE, THE GAS PUMP MAY NOT SHUT OFF THEN LEADING TO FUEL SPILLAGE.

Mileage: 450

Feb 14, 2020

AFTER THE LOW FUEL WARNING SYSTEM COMES ON THE TANK WILL ONLY TAKE BETWEEN 9.2 TO 9.7 GALLONS. THE FUEL TANK IS A 14.5 GALLON TANK AND SHOULD NOT NEED FILLING UNTIL THE VEHICLE GOES OVER 500 MILES. WE USUALLY GET JUST UNDER 400 MILES PER TANK FULL. SOMEHOW THERE IS 5 GALLONS LEFT IN THE TANK WHEN THE LOW FUEL WARNING LIGHT COMES ON.

Mileage: 8,000

Feb 13, 2020

WHENEVER I FILL THE CAR WITH GAS, IT DOESN'T GET COMPLETELY FULL. IT LEAVES THE TANK ABOUT A QUARTER FROM FULL. ALSO, THE CAR DOESN'T ACCELERATE WELL. IT HESITATES.

Feb 12, 2020

SINCE I PURCHASED THIS CAR IN LATE AUGUST I HAVE NOT BEEN ABLE TO GET MORE THAN 8 GALLONS OF FUEL INTO THE 14.5 GALLON TANK. DUE TO THIS ISSUE THE CAR HAS ALSO ONLY BEEN SHOWING IT'S GETTING AROUND 25 MPG WHEN IT WAS ADVERTISED BETWEEN 35-40. I HAVE ALSO BEEN HAVING COMPUTER ISSUES AND KEY FOB ISSUES WITH THE CAR. TOYOTA CORPORATE ACKNOWLEDGED SOMETHING IS WRONG BUT HAS NO ETA ON A FIX. I OFTENTIMES DO NOT FEEL SAFE DRIVING THE CAR AS I NEVER KNOW HOW MUCH GAS IS IN IT AS THE TANK AND COMPUTER SYSTEMS ARE SO OFF.

Feb 11, 2020

MY 2019 RAV4 HYBRID WAS FILLED INITIALLY BY THE TOYOTA DEALERSHIP AS PART OF THE PURCHASE, AND WAS GAS GAUGE REGISTERED 'FULL'. EVERYTIME I HAVE FILLED IT AFTER THE FIRST FILL HAS GOTTEN FILLED TO ABOUT 8/10 OF A TANK ON THE GAS GAUGE BEFORE THE GAS NOOZLE CLICKS OFF. I USUALLY FILL UP WHEN MY GAS TANK IS JUST RIGHT ABOVE THE EMPTY GAUGE LINE. THE CAR IS ADVERTISED TO FILL UP TO 14.5 GALLONS

Mileage: 1,000

Feb 11, 2020

TOYOTA HAS MISLED CONSUMERS WITH 41MPG AND FALSELY STATED THE SIZE OF THE FUEL TANK. IT'S SUPPOSED TO BE A 14.5 GALLON TANK, HOWEVER IT WILL ONLY HOLD 10 GALLONS EVEN WHEN COMPLETELY EMPTY. IF I TRY TO PUT IN MORE FUEL IN AFTER 10 GALLONS IT SPITS OUT FUEL AS IF OVER FULL. I BOUGHT THIS HYBRID RAV4 IN AN EFFORT TO MAKE LESS FREQUENT FULL UPS. THIS DEFECT IS CAUSING ME TO FILL UP MORE OFTEN THAN NON HYBRID VEHICLES.

Mileage: 100

Feb 10, 2020

I AM NOT ABLE TO FULLY FILL UP THE FUEL TANK AS EXPECTED BY TOYOTA SPECIFICATIONS. IT CAN PUT BARELY 9 GALLONS (TOYOTA COMMUNICATE TANKS CAN HAVE 15 GALLONS) WHEN THE TANK IS EMPTY AND AFTER THE PUMP STOPS. THE FUEL LEVEL DOES NOT ALWAYS GO TO THE TOP OF THE DASHBOARD INDICATOR BUT I CANNOT PUT MORE FUEL SINCE PUMPS STOPS. I TRIED MULTIPLE GAS STATION AND MANY WAYS TO FILL UP THE TANK, THE ISSUE IS ALWAYS THERE. THE CAR RANGE DOES NOT GO OVER 500 MILES WHEN IT IS SOLD TO DO MORE.

Mileage: 500

Feb 9, 2020

UNABLE TO REFILL A FULL TANK. REFILLING WHEN FUEL EMPTY LIGHT ON SHOULD ABLE TO FILL ABOUT 12 US GALLONS ACCORDING TO USER MANUAL BUT THE CAR CONSISTENTLY ABLE TO FILL ONLY 10 US GALLONS WHEN FUEL EMPTY LIGHT IS ON.

Feb 9, 2020

THE REPORTED GAS TANK SIZE OF MY 2019 RAV4 LIMITED PURCHASED IN AUGUST 2019 IS RATED FOR 14.5 GALLONS. ON EACH OCCASION OF LOW FUEL, WARNING OR LESS THAN 50 MILES BEFORE EMPTY NOTICE, EACH FILL UP HAS RESULTED IN TEN GALLONS OR LESS. 13 SEP - 528.6 MILES DRIVEN FILL UP WAS 9.485 GALS RANGE 534. MPG = 55.7 25 SEP - 418.7 MILES DRIVEN FILL UP WAS 10.185 GALS RANGE 579. MPG = 41 7 OCT - 460.8 MILES DRIVEN FILL UP WAS 10.343 GALS RANGE 585. MPG = 44 18 OCT - 430 MILES DRIVEN FILL UP WAS 10.058 GALS RANGE 577. MPG = 42.7 28 OCT - 423.5 MILES DRIVEN FILL UP WAS 9.619 GALS RANGE 560. MPG = 44 7 NOV - 420.5 MILES DRIVEN FILL UP WAS 10.071 GALS RANGE 545. MPG = 41.7 16 NOV - 309.3 MILES DRIVEN FILL UP WAS 7.808 GALLONS RANGE 539. MPG = 39.6 25 NOV ' 382.7 MILES DRIVEN FILL UP WAS 10.685 GALLONS RANGE 568. MPG = 35.8 THE TANK SIZE AS INDICATED DOES NOT EQUATE TO THE NEED TO REFILL TO CAPACITY OF 14.5 GALLONS. WHERE OR WHAT HAS HAPPENED TO THE 4.5 GALLONS OF TANK FUEL THAT WE SEEM TO NOT BEING ABLE TO ACCESS?

Feb 8, 2020

TWO WEEKS AGO THE CAR CAME ON WITH AN ERROR MESSAGE STATING THE HYBRID SYSTEM HAD FAILED. I BROUGHT IT INTO THE DEALER AND THEY REPLACED A RELAY VALVE AND SAID THEY HAD BEEN HAVING THE SAME PROBLEM IN COLD WEATHER WITH OTHER RAV4 HYBRIDS. NOW TODAY, I WENT TO START THE CAR AND IT WAS LISTING ABOUT 6 ERROR MESSAGES, EVERYTHING FROM THE BRAKE POWER BEING LOW, ENGINE FAILURE, ETC. THE CAR WOULDN'T START AND HAD TO BE TOWED TO THE DEALERSHIP.

Mileage: 4,500

Feb 8, 2020

WHEN REFUELING, THE FUEL TANK NEVER REACHES FULL CAPACITY. FUEL PUMP ALWAYS SHUTS OFF AT ABOUT 3/4 TANK. FUEL TANK ADVERTISED TO HOLD 14.5 GALLONS BUT DOES NO FILL UP PASSED 10 TO 11 GALLONS.

Mileage: 1,000

Feb 7, 2020

I PURCHASED THE NEW 2019 RAV4 HYBRID ON 11/29/2019 AT PRIME MOTORS IN SACO, MAINE. IT CURRENTLY HAS 725 MILES ON IT. WHEN I ATTEMPT TO FILL IT IT WON'T FILL ALL THE WAY. IT'S ADVERTISED TO HAVE A 14.5 GALLON TANK BUT ONLY HOLDS ABOUT 10 GALLONS. THE DEALERSHIP ADVISED ME TO KEEP PUMPING AFTER THE PUMP SHUTS OFF. THIS IS VERY BAD ADVICE AS IT COULD OVERFLOW AND CAUSE A FIRE.

Mileage: 650

Feb 7, 2020

MY CAR HAS A 14.5 GALLON TANK. I HAVE ONLY BEEN ABLE TO PUT 8-9 GALLONS MAX INTO MY CAR. THE PUMP SHUTS OFF/READS AS FULL. I SHOULD BE ABLE TO GET 500+ MILES IN MY HYBRID WITH A 14.5 GALLON TANK. I AVERAGE 380 MP FILL UP. I PAID BIG MONEY FOR THIS CAR AND WOULD LIKE TOYOTA TO FIX THE FUEL TANK PROBLEM.

Feb 7, 2020

THE GAS TANK WILL NOT FILL UP. IF IT IS DEAD EMPTY, THE MOST WE CAN GET THE TANK TO EXCEPT IS 10 GALLONS. THE VEHICLE IS SUPPOSE TO EXCEPT 14.5 GALLONS. BECAUSE OF THIS ISSUE, WE ARE HAVING TO FILL THE TANK UP MORE OFTEN. THE VEHICLE SPECS STATE IT SHOULD GET 507 MILES PER TANK AND WE GET AROUND 400 MILES PER TANK.

Feb 6, 2020

I BOUGHT MY NEW 2019 TOYOTA RAV4 HYBRID XSE AND TOOK POSSESSION ON JANUARY 3 2020. SINCE THEN, I HAVE REFULED MULTIPLE TIMES AND NOTICED IT WOULD NOT TAKE MORE THAN 9-10 GALLONS OF GAS FROM EMPTY. I FOUND MYSELF REFUELING MORE TIMES THAN MY PREVIOUS VEHICLES. WHEN RESEARCHING PRIOR TO PURCHASE, THE VEHICLE SAYS IT HAS A FUEL CAPACITY OF 14.5 GALLONS AND 580 MILES PER TANK. I HAVE NEVER BEEN ABLE TO GET MORE THAN 9-10 GALLONS AND IT HAS ALWAYS SHOWN GAS RANGE IN THE 400 MILES PER TANK. IT HAS NEVER GIVEN ME ANYWHERE CLOSE TO 580 MILES PER TANK. I TOOK IT TODAY TO THE DEALERSHIP AFTER CALLING TOYOTA ON JANUARY 30TH AND THE DEALERSHIP SAID THAT ALL CARS HAVE A 4 GALLON RESERVE TANK. THIS WAS THEIR RESPONSE TO THE PROBLEM ALTHOUGH I AM SURE NOBODY WOULD LIKE TO FIND OUT HOW MANY GALLONS A CAR HAS IN RESERVE AFTER THE REFUEL LIGHT IS ON FOR OBVIOUS SAFETY REASONS. WHEN I REFULED ALL MY PREVIOUS CARS, THE CAPACITY WAS AT LEAST WHAT IT SAID ON THE MANUAL OR MORE. IT HAS NEVER BEEN A DIFFERENCE OF OVER 38% FROM WHAT THE MANUAL SAYS TO WHAT THIS VEHICLE CAN ACTUALLY TAKE WHEN REFUELING FROM EMPTY WITH THE REFUELING WARNING ON AND THE REFUELING LIGHT ON. IT IS DANGEROUS TO TRY AND FOLLOW TOYOTA'S OFFICIAL FUEL CAPACITY AND RANGE FOR THIS VEHICLE. IF YOU FOLLOW THE OFFICIAL RANGE STATED BY TOYOTA IN THE MANUAL AND VEHICLE INFORMATION, DRIVERS CAN RUN OUT OF GAS THINKING THE CAR HAS ACTUALLY 14.5 GALLONS INSTEAD OF 9-10 AND A RANGE OF 580 MILES INSTEAD OF THE ACTUAL 400 MILE RANGE. *LN*JB

Mileage: 1,584

Feb 6, 2020

VEHICLE DOES NOT FUNCTION AS ADVERTISED, ECM APPEARS TO CHANGE SHIFTING, HYBRID, AND GASOLINE USAGE AT LOWER TEMPS. PRE-COLLISION SYSTEM MALFUNCTIONS WITH ANY VISIBILITY REDUCTION, CAUSING THE VEHICLE TO SUDDENLY BRAKE AT HIGHWAY SPEEDS OR TO NOT BRAKE AT ALL WITH RADAR CRUISE ACTIVE. ALSO HAVE SAME ISSUE AS OTHERS WITH NOT BEING ABLE TO FILL TANK MORE THAN 10 GALLONS OF 14. MILEAGE IS AS LOW AS 24 MPG FOR A WHOLE TANK, DRIVING VERY CONSERVATIVELY.

Mileage: 200

Feb 5, 2020

SINCE PURCHASING 2019 RAV4 HYBRID XLE IN APRIL 2019, FUEL TANK DOES NOT FILL TO CAPACITY. FUEL PUMP (REGARDLESS OF WHICH GAS STATION I AM AT) SHUTS OFF SEVERAL GALLONS SHORT OF FILLING THE GAS TANK AND THE FUEL INDICATOR ON THE DASHBOARD INDICATES APPROXIMATELY 3/4 FULL. THIS OCCURS EVERY TIME THE VEHICLE IS FUELED. UNABLE TO ATTAIN FUEL RANGE FOR THE VEHICLE DUE TO FUEL TANK UNABLE TO BE FILLED TO CAPACITY UNLESS I FORCE EXTRA GAS IN THE CAR BY CONSISTENTLY TRYING TO "TOP OFF" TO FILL WITH MORE GAS (AS THERE IS STILL EXTRA CAPACITY UPON THE PUMP CLICKING OFF AT FIRST). CONTACTED TOYOTA ABOUT THE ISSUE IN JULY 2019 AND DECEMBER 2019 BUT NO RESOLUTION OR EXPLANATION WAS PROVIDED ON WHY THIS ISSUE IS OCCURRING.

Mileage: 15

Feb 5, 2020

I PURCHASED CAR SEPT 2019, SINCE PURCHASING I HAVE BEEN UNABLE TO FILL MY GAS TANK TO FULL CAPACITY. I ONLY FILL UP 9 GALLONS BEFORE IT KICKS OFF, MY RANGE HAS NEVER BEEN MORE THAN 450 MILES WHEN I WAS TOLD 550 MILES BEFORE FILL UP. THIS APPARENTLY WAS A PROBLEM BEFORE I PURCHASED BY CAR BUT WAS NOT DISCLOSED AT TIME OF PURCHASE. REPORTED TO DEALERSHIP AND JUST KEEP GETTING TOLD WAITING ON A FIX FROM TOYOTA.

Mileage: 350

Feb 4, 2020

TOYOTA ADVERTISED THE 2019 RAV 4 HYBRID AS HAVING A 14.5 GALLON GAS TANK WITH A DRIVING RANGE OF APX. 580 MILES PER TANK. THE TANK ONLY ACCEPTS 10.5 GALLONS AND SHOWS AS FULL AND ONLY HAS A DRIVING RANGE OF 380 TO 420 MILES PER TANK. THE DRIVING RANGE IS ONE OF THE REASONS I PURCHASED THIS CAR OVER ITS COMPETITION.

Mileage: 425

Feb 3, 2020

2019 RAV4 HYBRID XLE. CAR FUEL TANK DOES NOT FILL UP COMPLETELY TO THE ADVERTISED 14.5 GALLONS. ONLY ABLE TO GET ABOUT 10/11 GALLONS IN THE TANK EVEN WHEN THE LOW FUEL INDICATOR IS ON. ADDITIONALLY WHEN FILLING THE TANK WITH FUEL, WHEN THE PUMP AUTO TURNS OFF BECAUSE THE TANK IS "FULL" THE FUEL LEVER INDICATOR NEEDLE IS NO EVEN CLOSE TO THE "F" MARK. FALSE ADVERTISING BY TOYOTA AND FAILURE TO APPROPRIATELY ADDRESS THE KNOWN PROBLEM.

Mileage: 300

Feb 2, 2020

FUEL SYSTEM DOES NOT HOLD THE AMOUNT ACCORDING TO THE MANUFACTURES SPECIFICATIONS. THIS APPEARS TO CAUSE THE GAS GAUGE TO SHOW INCORRECT, WHICH COULD LEAD TO RUNNING OUT OF GAS. DEALER SAID THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM AND THAT THIS WAS A TOYOTA ISSUE.

Mileage: 500

Feb 2, 2020

2019 RAV4 HYBRID WILL NOT FILL COMPLETELY WHEN THE LOW FUEL WARNING SYSTEM ACTIVATES. THE 14. 5 GALLON TANK WILL ONLY TAKE 9.5 TO 9.7 GALLONS LEAVING ABOUT 5 GALLONS IN THE TANK. I AM NOT CERTAIN IF I CAN DRIVE FURTHER USING THE 5 GALLONS OR WOULD BE LEFT SITTING AND "RUN OUT OF FUEL." OTHER 2019 RAV4 HYBRID OWNERS ARE REPORTING A SIMILAR PROBLEM. SO FAR TOYOTA HAS MADE NO ATTEMPT TO CORRECT THE PROBLEM. THIS HAS HAPPENED SINCE THE FIRST ATTEMPT TO FILL THE TANK. THE RAV4 CURRENTLY HAS ABOUT 8500 MILES. THERE NEEDS TO BE A RECALL.

Mileage: 395

Feb 2, 2020

WHEN FUELING MY RAV4 HYBRID I AM NOT ABLE TO COMPLETELY FILL THE TANK.

Feb 2, 2020

I CANNOT FILL THE FUEL TANK TO IT'S CAPACITY. FUEL PUMP WILL SHUT OFF PREMATURELY AT ABOUT 3/4 FULL. THAT SAID, RANGE IS NOWHERE NEAR AS ADVERTISED.

Mileage: 400

Feb 1, 2020

UNABLE TO REFUEL MORE THAN 10 GALLONS OF FUEL FROM EMPTY FOR A GAS TANK THAT TAKES 14.5 GALLONS.

Jan 22, 2020

MY BRAND NEW 2019 RAV4 HYBRID XLE HAS A FUEL TANK THAT IS 14.5 GALLONS, BUT WILL NOT FILL ABOVE 9 TO 11 GALLONS AT ANY TIME. IN SHORT, MY FUEL TANK DOES NOT FILL ALL THE WAY AND I AM THEREFORE SHORT ON OVERALL CAR RANGE, FROM 580MILES TO ABOUT 360-390 MILES PER TANK. I HAVE MADE AN ONLINE COMPLAINT TO ARDMORE TOYOTA OF PA WITH NO RESPONSE. I HAVE ROUGHLY 6,000 MILES ON MY CAR, BUT HAVE NOTICED THIS IS AS LOW AS 400 MILES IN THE ODOMETER.

Mileage: 400

Jan 21, 2020

FUEL TANK WILL NOT FILL TO FULL (14.5 GAL) CAPACITY. FUEL TANK WILL ONLY ACCEPT 10.5 GALS.

Jan 19, 2020

MY 2019 TOYOTA RAV4 HYBRID GAS TANK WILL NOT ACCEPT OVER 9.5 GALLONS AT ANY TIME. EVEN WHEN I HAVE ONLY 50 MILES UNTIL GAS TANK EMPTY SHOWING ON DASHBOARD. IT'S A 14.5 GALLON TANK SO THIS IS A PROBLEM.

Jan 15, 2020

THE FUEL TANK WAS AT MAXIMUM CAPACITY WHEN PICKED UP FROM THE DEALER WITH AN ESTIMATED RANGE OF ~550 MILES. SINCE DRIVING AWAY FROM THE DEALER, I HAVE NEVER BEEN ABLE TO ADD MORE THAN 9-10 GALLONS INTO THE "14.5" GALLON TANK, EVEN WELL AFTER THE "LOW FUEL" LIGHT HAS COME ON. EVEN WITH EXTRA TOPPING OFF AND THE NEEDLE READS AS CLOSE TO FULL AS I CAN GET IT, NOW THE ESTIMATED RANGE TENDS TO BE ~350-370 MILES. I HAVE FILLED UP THE TANK ABOUT 10 TIMES NOW AND THIS OUTCOME IS CONSISTENT.

Mileage: 350

Jan 15, 2020

NEW 2019 RAV4 HYBRID XLE WITH LESS THAN 2,500 MILES WILL NOT FILL UP ALL THE WAY WHEN FILLING WITH GAS. AUTOSTOPS AT 3/4 TANK AND CANNOT SAFELY FILL UP THE REST OF THE WAY.

Mileage: 2,500

Jan 14, 2020

RAV4 2019 HYBRID WILL NOT ALLOW ME TO FILL IT PAST APPROXIMATELY 10 GALLONS. WHEN I CONTACTED THE DEALERSHIP THEY INFORMED THEY WERE AWARE OF SAID ISSUE AND THAT TOYOTA CURRENTLY DOESN'T NOT HAVE A FIX OR ACTIVE RECALL FOR THE ISSUE. WHEN I SEARCHED INDEPENDENTLY I NOTICED THAT MANY PEOPLE SIGHT THIS SAME ISSUE.

Mileage: 500

Jan 14, 2020

FUEL TANK CAPACITY 14.5 GALLONS CAN ONLY BE FILLED TO 9.5 GALLONS WITHOUT AGGRESSIVE "TOPPING OFF". IN ORDER TO AVOID POSSIBLE ENVIRONMENTAL HARM AND VEHICLE EMISSION CONTROL DAMAGE, TOPPING OFF NOT USED. HOWEVER, THIS LEAVES THE VEHICLE 5 GALLONS SHORT OF A FULL TANK (ABOUT 200 MILE RANGE LOSS)

Jan 14, 2020

THE FUEL TANK DOES NOT FILL UP TO CAPACITY. I AM ONLY ABLE TO FILL ~8 GALLONS IN A TANK WHICH HAS A 14.5 GALLON CAPACITY. ALSO, WHEN THE LOW FUEL INDICATOR COMES ON, "MILES TO EMPTY" READS ONLY ABOUT ~30 MILES WHICH IS INCORRECT IN MY OPINION. THERE MUST BE A CALIBRATION ISSUE. I TOOK IT TO THE SERVICE STATION AND THEY SAID THERE IS NO FIX FROM TOYOTA. THE RECENT RECALL AFFECTING 700,000 CARS WITH A FUEL PUMP ISSUE DOES NOT INCLUDE MY CAR (SEARCHED BY VIN) OR ANY RAV4 HYBRIDS FOR THAT MATTER. HOW LONG IS ONE SUPPOSED TO WAIT BEFORE HEARING BACK FROM THE MANUFACTURER? I HAVE ATTACHED THE SERVICE APPOINTMENT CONFIRMATION.

Mileage: 500

Jan 13, 2020

MY 2019 RAV4 XSE, PURCHASED IN MAY 2019, GAS TANK REFUELING ALWAYS AUTOMATICALLY STOPS PREMATURELY AT FUEL GAUGE 1/3 TO 3/4 FULL. THIS HAS OCCURRED WITH EVERY REFUELING SINCE THE FIRST FUELING WHEN THE CAR WAS NEW. THE PROBLEM REDUCES THE EFFECTIVE RANGE ON ONE TANK OF NORMALLY DISPENSED GAS BY 100 - 200 MILES. FILLING VERY VERY SLOWLY TO COAX THE TANK TO ACCEPT A PROPERLY FULL FILL CAN CAUSE NO AUTOMATIC SHUTOFF OF THE GAS PUMP TO OCCUR, WHICH CAN RESULT IN EXCESSIVE FUMES OR OVERFILLING.

Mileage: 300

Jan 9, 2020

THIS VEHICLE CANNOT BE FILLED WITH THE AMOUNT OF GAS ADVERTISED. IT HAS A 14.5 GALLON FUEL TANK AND I HAVE NEVER BEEN ABLE TO PUT MORE THAN 10 GALLONS IN IT EVEN WHEN THE LOW FUEL INDICATOR IS ON. THIS LEADS TO DANGEROUS AND ENVIRONMENTALLY UNSAFE TRICLKLE-FILLING. THIS HAS BEEN A PROBLEM SINCE THE VEHICLE WAS PUCHASED ~6 MONTHS AGO.

Mileage: 12,000

Jan 7, 2020

WHEN THE TANK REGISTERS EMPTY, IT ONLY FILLS ABOUT 9/10 GALLONS BEFORE THE PUMP SHUTS OFF AND I DON'T GET THE FULL MILEAGE RANGE. I HAVE TAKEN IT INTO TOYOTA DEALER AND HAVE BEEN IN CONTACT WITH TOYOTA CUSTOMER SERVICE. I PURCHASED MY VEHICLE NEW '19. WHEN I PICKED UP MY VEHICLE UP THE GAS DISPLAY NEEDLE REGISTER PAST 'F' (A NORMAL SIGNAL ON MOST CARS) AND THE CAR'S RANGE REGISTERED 548 MILES TO EMPTY. THAT WAS THE LAST TIME I EVER SAY THESE HIGH DISPLAYS NUMBERS. AT MY FIRST FILL UP, THE TANK DISPLAYED 3/4 FULL AT SHUTOFF AND RANGER AT 430ISH. THE SUBSEQUENT FUEL FILLS CONTINUED NEAR THESE LOW NUMBER. I CONTACTED THE DEALER ABOUT MY OBSERVATION AND I WAS TOLD THAT THIS IS JUST HOW HYBRIDS WORK. I THEN CONTACTED TOYOTA'S CUSTOMER SERVICE AND BEGAN A CASE FILE. AFTER SEVEN MONTHS OF WORKING WITH THE TOYOTA DEALERSHIP IN SALEM OREGON AND TOYOTA'S CUSTOMER SERVICE DEPARTMENT, THEY FINALLY AGREED TO TESTED MY VEHICLE FOR THE FUELING PROBLEM. AT THAT POINT, THE DEALERSHIP FINALLY ACKNOWLEDGED THAT THERE WAS A PROBLEM. AT THAT POINT, I BEGAN THE PROCESS OF A BUYBACK FOR MY CAR WITH TOYOTA. WITHIN TWO DAYS, I WAS INFORMED THAT THEY WERE GOING TO SWITCH OUT MY GAS TANK FOR A NEW GAS TANK THAT WAS MADE OVERSEAS. I WAS TOLD THAT WOULD SOLVE THE PROBLEM. AFTER RECEIVING MY NEW GAS TANK, THE NEW TANK STARTED TO EXHIBIT THE SAME DIFFICULTIES AS THE LAST TANK. I'M NOW BACK AT SQUARE ONE. I BEGAN COLLECTING DATA AGAIN ABOUT THE FUELING PROBLEM. THIS TIME, THE TANK WAS FEELING A BIT HIGHER THAN 3/4 AND SOMETIMES EVEN NEARING THE'F' LEVEL, BUT THE RANGE NEVER MOVED PAST 460 (TOYOTA ADVERTISED THAT MY CAR WOULD RECEIVE 550+ RANGE MILES ON A FULL TANK). AS I TRACKED MY FUELING PROBLEM, I NOTICE THAT WHEN MY VEHICLE WAS ONLY TAKING IN 9 TO 10 1/2 GALLONS FROM 'EMPTY' TO 'F'. I'M CONCERNED FOR MY SAFETY BY NOT KNOWING HOW MUCH FUEL IN HAVE IN MY VEHICLE.

Jan 7, 2020

FUEL TANK CAPACITY NOT AS ADVERTISED (14.5 GALLONS). MAXIMUM INPUT IS 9-10 GALLONS AFTER FUEL LIGHT COMES ON. VEHICLE IS AT 16,000 MILES. CAPACITY PROBLEM HAS BEEN CONSISTENT FOR LIFE OF THE VEHICLE.

Mileage: 16,000

Jan 7, 2020

QWNER OF A 2019 RAV 4 HYBRID, XSE. I'VE OWNED THE VEHICLE SINCE EARLY AUGUST 2019. AND HAVE FELT EXTREMELY FRUSTRATED WITH BEING UNABLE TO 'FILL' THE GAS TANK TO IT'S CAPACITY. IT'S EXASPERATING THAT WITH A 14 GALLON TANK, AT FILL UP IT WILL ACCEPT ONLY 9-9.5 GALLONS OF FUEL AT MOST BEFORE THE FUEL FILL SENSOR WILL NOT ACCEPT FURTHER REFUELING. WHEN I PURCHASED THE CAR IN AUGUST, DRIVING THE CAR OFF THE LOT, THE ESTIMATED MILEAGE ON A FULL TANK WAS 513 MILES. I HAVE NOT BEEN ABLE TO FILL THE TANK TO GET THAT ESTIMATION OF MILEAGE SINCE. THE BEST I'VE BEEN ABLE TO GET IS 443, THE TANK WILL NOT ACCEPT THE FUEL. ADDITIONALLY, WHILE I EXPECTED TO AVG. 40-42 MILES/GAL, I GET APPROXIMATELY 34-35 MPG. THIS TOO IS ALSO RIDICULOUS. I DRIVE THE CAR IN ECONO MODE TO FURTHER ENHANCE BETTER MILEAGE. I WILL REPORT TO TOYOTA...I USE THE CAR MAINLY FOR HIGHWAY DRIVING AND NOT BEING ABLE TO PASS A FEW GAS STATIONS, IS NOT WHY I BOUGHT THIS CAR! I FEEL THAT THE ESTIMATED HEIGHT MPG WAS GROSSLY OVERSTATED BY TOYOTA.

Mileage: 300

Jan 7, 2020

PURCHASED 2019 TOYOTA RAV4 THIS NOVEMBER AND I HAVE AN ISSUE WITH THE GAS TANK. IT ONLY FILL 80% OF THE TANK NOT COMPLETELY FULL. WHEN TRYING TO FILL MANUALLY TO THE FULL GAUGE THE GAS OVERFLOWS AND SPILLS WHICH CREATES GAS SPILL ON THE SIDE OF THE CAR AND FLOOR. THIS IS AN ISSUE THAT TOYOTA NEEDS TO ADDRESS ASAP.

Jan 7, 2020

MY 2019 TOYOTA RAV4 HYBRID XLE (PURCHASED IN CA) WILL NOT ALLOW A FULL FUEL TANK FILLUP. ONCE THE 'EMPTY' WARNING COMES ON, THE 14.5 GALLON TANK WILL ONLY ACCEPT ABOUT 9 TO 10 GALLONS BEFORE SHUTTING OFF. EVEN IF YOU SLOWLY 'TRICKLE' THE GAS IN, IT SHUTS OFF BEFORE 11 GALLONS ARE IN. CAR IS NOT PROVIDING ANYWHERE NEAR THE AVERAGE ESTIMATED DRIVING RANGE OF APPROXIMATELY 560 MILES, AS ADVERTISED BY TOYOTA. THIS REDUCES CREDIBILITY OF THE TOYOTA FUEL STATUS WARNING, MAKING IT MORE LIKELY DRIVERS MAY RUN OUT OF FUEL ON BUSY FREEWAY OR REMOTE HIGHWAY. I HAVE REPORTED IT TO THE DEALERSHIP, AND TO TOYOTA NATIONAL CUSTOMER SERVICE AND RECEIVED A CASE #.

Mileage: 500

Jan 6, 2020

OUR RAV4 HYBRID WILL RARELY FILL MORE THAN 9-10 GALLONS IN THE TANK. WHEN THE VEHICLE STARTS AFTER A NEW TANK HAS BEEN FILLED THE NEEDLE WILL NOT BE ALL THE WAY AT FULL. ONE OF THE REASONS I WAS SOLD ON THE VEHICLE WAS IT'S RANGE, BUT THIS TANK ISSUE MAKES IT IMPOSSIBLE.

Mileage: 3,100

Jan 5, 2020

GAS TANK IS SUPPOSEDLY 14 GALLONS BUT VEHICLE WILL NOT TAKE MORE THAN 9 GALLONS.

Mileage: 1

Jan 4, 2020

BOUGHT NEW FROM DEALER IN 10/19. 14.5 GAL FUEL TANK WILL NOT ACCEPT MORE THAN 9.8 GALLONS EVEN AFTER ~20 MILES AFTER IT SHOWS 0 MILES OF RANGE. THIS LEAVES 3-4 GALLONS (>120 MILES OF RANGE) UNAVAILABLE!! NOT AS ADVERTISED. TOYOTA IS AWARE, BUT DOING NOTHING!!!

Jan 3, 2020

COULD NOT FILL THE GAS TANK FULLY. IT TAKES ONLY 9.834 GAL OF FUEL INSTEAD OF 14.5 GAL. THIS IS WIDELY REPORTED PROBLEM, BUT TOYOTA SEEMS NOT TO ISSUE ANY RECALL.

Mileage: 390

Jan 3, 2020

I HAVE BEEN UNABLE TO FILL THE GAS TANK FULL FOR THE ENTIRE DURATION OF OWNERSHIP. THE PUMP CUTS OFF ABOUT 3 GALLONS SHORT. THE PROBLEM IS GETTING PROGRESSIVELY WORSE AND TOPPING UP DOESN'T HELP EITHER. THE DEALERSHIP WAS UNABLE TO HELP SAYING TOYOTA IS AWARE OF THE PROBLEM BUT THEY DO NOT HAVE ANY SOLUTION FOR IT.

Mileage: 20

Jan 2, 2020

PURCHASED A NEW 2019 TOYOTA RAV4 HYBRID AWD XLE ON 10/24/19. FUEL CAPACITY APPEARS TO BE ABOUT 11 GALLONS, AS OPPOSED TO THE 14.5 GALLONS ADVERTISED. I HAVE RUN THE CAR DOWN TO BELOW 10MILES OF RANGE MULTIPLE TIMES AND GET THE SAME RESULT. THIS 25% UNDERSTATEMENT OF FUEL CAPACITY TRANSLATES INTO ROUGHLY 100 MILES LESS OF TOTAL RANGE THAN THE ADVERTISED 537-595 MILES OF RANGE. SEE ATTACHED PICS.

Dec 31, 2019

TANK WAS ADVERTISED AS HAVING A CAPACITY FOR 14.5 GALLONS. I AM NOT ABLE TO FULLY FILL THE TANK, ONLY PUTTING IN 9 TO 10 GALLONS MAXIMUM. TOYOTA HAS STATED THAT THEY ARE AWARE OF THIS PROBLEM AND THERE IS NO FIX. I AM UNABLE TO GET THE MILEAGE RANGE I WAS PROMISED UPON PURCHASE.

Mileage: 5,500

Dec 30, 2019

THE GAS TANK DOES NOT FILL ALL THE WAY, SO I HAVE HAVING TO GO BACK AND PUMP MORE GAS INTO THE TANK. THIS SOMETIMES CAN LEAD TO OVERFLOW AND THE GAS LEAKING TO THE GROUND AND CAN BE HAZARDS.

Mileage: 500

Dec 30, 2019

FUEL TANK ONLY HOLDS 10 GALLONS, TANK SHOULD HOLD 14 GALLONS. REDUCES DRIVING RANGE AND TIME TO FUEL UP - WHICH WAS THE MAIN REASON WE BOUGHT THIS CAR. WHEN DROVE CAR OFF DEALERSHIP LOT, DRIVING RANGE WAS 440 - DROVE 6 HOURS WITHOUT HAVING TO FILL UP. DRIVING RANGE WAS NEVER MORE THAN 340 AFTER THAT AND HAD TO FUEL UP ABOUT EVERY 3 HOURS. REPORTED TO TOYOTA CORPORATE.

Mileage: 3,000

Dec 30, 2019

THE GAS TANK IS QUOTED AS HAVING 14.5 GALLON CAPACITY AND I AM ONLY TO FILL UP 10 GALLONS.

Mileage: 11,000

Dec 29, 2019

UNABLE TO COMPLETELY FILL THE FUEL TANK. STOPS ABUT 4 GALLONS SHORT. HAPPENS ON EVERY FILL. I HAVE TO TRICKLE FILL IT TO GET CLOSE TO A FULL TANK. HAPPENS AT EACH FILL UP

Mileage: 100

Dec 27, 2019

ON ALL OCCASIONS, WHEN REFUELING THE VEHICLE, THE AUTOMATIC SHUT-OFF FUNCTION OF THE GAS PUMP ACTIVATES WHEN THE IN VEHICLE GAS GAUGE INDICATES ABOUT 3/4 FULL. I CAN THEN PROCEED TO ADD APPROXIMATELY THREE MORE GALLONS IF I "NURSE" THE FLOW OF GAS INTO THE TANK. I AM ACUTELY AWARE OF THE POTENTIAL DANGER OF THIS PROCESS IN THAT GASOLINE COULD SPLASH BACK AT PERSON FILLING THE TANK.

Mileage: 2,300

Dec 27, 2019

FUEL TANK APPEARS UNABLE TO BE FILLED COMPLETELY. ALTHOUGH PUMP CLICKS OFF (ON MULTIPLE STATION'S PUMPS), FILL LEVEL ON FUEL GAUGE IS SELDOM ABOVE 7/8 FULL, AND SOMETIMES LESS. DURING ONE SERVICE VISIT TO ADDRESS THIS, DEALERSHIP STATED THERE WERE ONLY 9.2 GALLONS IN THE 14.5 GALLON TANK IMMEDIATELY AFTER A FILL-UP.

Mileage: 1,000

Dec 27, 2019

FUEL TANK WILL NOT FILL TO FULL CAUSING ATTENDEES/USER TO TRICKLE AND ATTEMPT TO TRICK THE VEHICLE TO ACCEPTING MORE FUEL. RANGE OF VEHICLE IS GREATLY REDUCED AS A RESULT OF LESS FUEL AVAILABLE TO A TANK OF GAS.

Dec 27, 2019

ADVERTISED FUEL TANK CAPACITY OF 14.5 BUT ONLY ABLE TO US 9-10 GALLONS OF THE TANK, WILL NOT FILL UP AS ADVERTISED ~550 MILE RANGE. I BOUGHT THIS VEHICLE FOR THE ESTIMATED DRIVING RANGE AND WE AREN'T GETTING ANYWHERE CLOSE TO THAT. TOOK TO DEALER AND NO EXPLANATION OR ACTION WAS GIVEN. HELP

Mileage: 1,300

Dec 26, 2019

THERE IS A PROBLEM WITH THE GAS TANK ON MY RAV4. IT IS A 14 GALLON GAS TANK AND I'M ONLY ABLE TO EVER FIT 9-9.5 GALLONS OF GAS IN IT. I HAVE SPILLED GAS OUT OF THE VEHICLE TRYING TO FULLY FILL THE VEHICLE AND IT STILL WILL NOT SHOW AS FULL ON THE GAS GAUGE. I'M SUPPOSED TO HAVE OVER 500+ MILES IN RANGE AND NOW WHEN I FILL IT THE RANGE ONLY UPDATES TO 380 MILES OR SO. BETWEEN SPILLING GAS AT THE PUMP AND NOT KNOWING THE ACTUAL RANGE BEFORE I RUN OUT OF GAS, THIS IS A PROBLEM.

Mileage: 300

Dec 26, 2019

UNABLE TO FILL GAS TANK BEYOND 9.5 GALLONS EVEN THOUGH THE CAR HAS A 14.5 GALLON TANK. GAS LIGHT WAS ON AND CAR ESTIMATING 35 MILES TO EMPTY WHEN I FILLED IT. WHEN I GET BACK IN THE CAR MY FUEL GAUGE SHOWS THAT THE TANK IS FULL. I'M AVERAGING ABOUT 350 MILES PER TANK RIGHT NOW.

Mileage: 1,000

Dec 26, 2019

THE FUEL TANK WILL NOT FILL UP ALL THE WAY. I LIVE IN OREGON AND WE CAN NOT TOP OF OUR TANKS AT THE PUMP. THE MOST FUEL WE HAVE BEEN ABLE TO PUT IN WHEN THE EMPTY LIGHT IS ON IS 8.4 GALLONS.

Dec 25, 2019

THE CAR CLAIMS 14.5 GALLON TANK. YOU CAN ONLY PUT 10 GALLONS IN THE TANK. IF YOU PUT MORE, IT SPILLS ALL OVER THE GROUND. INSTEAD OF A RANGE OF 560, IT ONLY HAS A 400 MILE RANGE. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST MONTH. IF THE TANK SHOW HALF FULL, YOU CAN ONLY PUT IN 4.3 GALLONS.

Mileage: 2,100

Dec 24, 2019

GAS TANK IS RATED AT 14.5 GALLONS. BUT IT CAN ONLY ACCEPT 9-10 GALLONS WHEN I FUEL UP WELL AFTER THE LOW FUEL LIGHT.

Mileage: 2,500

Dec 23, 2019

THE TANK DOES NOT HOLD THE "FULL" GAS CAPACITY THAT THE TANK IS MEANT TO HOLD. I AM ONLY ABLE TO PUT ABOUT 9 GALLONS OF GAS INTO THE TANK. THE SUV HAS A GAS TANK OF 14.5 GALLONS AND YET I HAVE NEVER BEEN ABLE TO FUEL ANYWHERE CLOSE TO THAT. IT HAS BEEN HAPPENING SINCE I BOUGHT THE CAR ON 09/09/19.

Mileage: 3,700

Dec 23, 2019

WHEN PUMPING GAS THE AUTO-OFF FEATURE IS CLICKING EARLY, CAUSING ME TO ONLY FILL BETWEEN 9-10 GALLONS OF THE 14.5-GALLON TANK. I'VE SEEN A LOT OF REPORTS OF THIS ISSUE AND WOULD LIKE TO MAKE MY OWN CLAIM HERE AS WELL. I OWN A 2019 RAV4 XLE HYBRID.

Dec 23, 2019

STATED CAPACITY OF FUEL TANK IS 14.5 GALLONS. EVEN WHEN ABSOLUTELY CLOSE TO EMPTY ("20 MILES LEFT IN TANK"), THE MOST I CAN FILL UP TANK IS 9 TO 10 GALLONS. ADVERTISED RANGE OF VEHICLE IS 500 MILES. I'M LUCKY IF I GET 400 MILES FROM A SINGLE TANK.

Dec 23, 2019

THE VEHICLE IS ONLY ABLE TO FILL UP TO ABOUT 3/4 OF A TANK, REGARDLESS OF WHICH GAS STATION I GO TO. THIS PROBLEM HAS BEEN HAPPENING SINCE DAY 1 AND VARIES BY 1 OR 2 GALLONS. BUT I HAVE NEVER BEEN ABLE TO GET A FULL TANK. I CAN USUALLY ONLY GET 9-11 GALLONS OF GAS WHEN THE CAR IS EMPTY. I HAVE ALSO NOTICED A SIGNIFICANT DROP OFF IN FUEL ECONOMY RECENTLY 39MPG VS 32MPG.

Mileage: 200

Dec 23, 2019

YOU CAN'T FILL IT UP ALL THE WAY IT SHUTS OFF AND IS NOT FULL BY SEVERAL GALLONS. ONE TIME WE TRIED PUTTING THE FUEL IN VERY SLOWLY AND IT OVERFILLED THE TANK AND SPILLED OUT! IT HAS BEEN IMPOSSIBLE TO FILL UP SINCE PURCHASE

Mileage: 9,000

Dec 22, 2019

THE FUEL GAUGE DOESN'T GO BEYOND 3/4 FULL, INDICATES THAT THE GAS TANK IS NOT FULL. YET, ALL THE GAS PUMPS WE USED IN HE PAST 7 MONTHS CLICK OFF -- INDICATING THAT THE GAS TANK IS INDEED FULL. TRYING TO TOP THE GAS TANK (TO GET THE FUEL GAUGE TO SHOW FULL) CREATES TOXIC AND POLLUTING GAS SPILLS THAT HARM THE PEOPLE NEARBY AND THE ENVIRONMENT. I FILED A CASE NUMBER WITH MY DEALER AND TOYOTA ON 10/18/2019. TOYOTA KNOWS OF THIS PROBLEM, NO SOLUTION FORTHCOMING AS OF NOW 12/22/2019.

Mileage: 400

Dec 19, 2019

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. ON NUMEROUS OCCASIONS, THE CONTACT WAS UNABLE TO FILL THE VEHICLE WITH FUEL TO THE ADVERTISED CAPACITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923, (978) 739-8300) AND WAS INFORMED THAT THEY WOULD NOT BE ABLE TO INSPECT THE VEHICLE UNTIL HE BROUGHT IT IN FOR SCHEDULED MAINTENANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23.

Mileage: 23

Dec 15, 2019

THE FUEL TANK IS FAULTY AND DOES NOT HOLD 14.5 GALLONS OF GAS AS LISTED IN THE OWNERS MANUAL. THE GAS GAUGE IS FAULTY AND IS NOT ACCURATE. OTHERWISE TOYOTA IS COMMITTING FRAUD BY MAKING SUCH CLAIMS WHICH MY RAV4 DOES NOT DELIVER. THIS HAS BEEN GETTING WORSE SINCE I PURCHASED THE CAR IN JULY 2019. THE TANK CAN ONLY BE FILLED WITH 10 GALLONS OF GAS AFTER THE FUEL GAUGE IS ON EMPTY AND THE 'DISTANCE TO EMPTY' IS ZERO WITH REFUEL NOW WARNING. THERE IS A PROBLEM WITH A FAULTY GAS GAUGE WHICH IS NOT ACCURATE. EVEN AFTER FILLING WITH 10 GALLONS, THE FUEL GAUGE DOES NOT REGISTER FULL AND SHOWS ONLY 7/8 TANK FILLED. 14.5 GALLONS X 35.7 MPG SHOULD SHOW 517 MILES TO EMPTY, BUT MILEAGE COMPUTER ONLY SHOWS 392 MILE RANGE. 392 MILE RANGE DIVIDED BY 35.7 MPG IS 10.9 GALLONS IN THE TANK. IF THIS CAR HAS A 14.5 GALLON TANK IT IS FAULTY. I HAVE NO IDEA HOW MUCH GAS IS IN THE RAV4 AND RANGE. THIS WILL PREVENTS ME FROM TAKING LONG CROSS COUNTRY TRIPS IN RURAL AREAS UNLESS I HAVE TO GAS UP AT SMALL RURAL GAS STATIONS AND NOT ALLOW ME THE RANGE TO KEEP DRIVING DURING LONG TRIPS. I AM TOLD NOT TO LET THE GAS TANK RUN DRY SINCE THAT COULD CAUSE OVERHEATING OF THE FUEL PUMP WHICH COULD START A FIRE IF HOT ENOUGH. I WANT TOYOTA TO FIX MY GAS TANK AND GAS GAUGE SO THAT IT WILL HOLD 14.5 GALLONS OF GAS AND ALLOW ME A DRIVING RANGE OF OVER 500 MILES AS ADVERTISED. I WANT A SAFE CAR THAT GIVES ME THE MILEAGE AND CLAIMED RANGE WHICH ARE WHY I BOUGHT THE CAR.

Mileage: 1,000

Dec 12, 2019

I BOUGHT MY BOUGHT A 2019 TOYOTA RAV4 HYBRID A COUPLE MONTHS AGO. I LIKE IT FOR THE MOST PART, BUT ONE OF THE PRIMARY REASONS I BOUGHT IT WAS FOR THE ADVERTISED ~550 MILE RANGE. HOWEVER, EVERY TIME I'VE PUT IN A FULL TANK, THE 'MILE RANGE' AT THE FRONT DASH SHOWS AROUND 430 MILES. I GOT THE TANK REPLACED BY ATLANTIC TOYOTA IN WEST ISLIP BUT MY TANK IS ONLY GETTING 9 GALLONS OF FUEL WHEN THE TANK IS 14.5 GALLONS. 2019 TOYOTA RAV4 HYBRID XLE AWD

Dec 10, 2019

FUEL TANK ON MY 2019 RAV4 HYBRID XSE WILL NOT FILL COMPLETELY. TYPICALLY SHUTS OFF AT 9-10 GALLONS AND I CANNOT GET MUCH MORE IN NO MATTER HOW LOW THE FUEL INDICATOR OR HOW OFTEN I REMOVE, REPLACE AND REACTIVATE THE FILLER NOZZLE. I HAVE NOTIFIED TOYOTA AND RECEIVED A CASE NUMBER. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS VIEWABLE ON LINE AND TOYOTA IS TAKING A LONG TIME TO FIND A FIX. MEANTIME, THE EPA-ADVERTISED 580 MILES OF RANGE IS A BIG JOKE.

Mileage: 380

Dec 4, 2019

THE FUEL TANK WILL NOT FILL UP COMPLETELY. WHEN THE FUEL GAUGE IS READING EMPTY THE FUEL TANK WILL ONLY ACCEPT 8-9 GALLONS OF FUEL. THE FUEL TANK IS 14.5 GALLONS. TO TRY AND FILL THE TANK I HAVE TO REPEATEDLY TRY TO TOP IT OFF. THIS HAPPENS EVERY TIME I TRY TO REFUEL.

Mileage: 430

Dec 4, 2019

THE FUEL LEVEL SENSOR IS LIKELY MALFUNCTIONING. IF IT IS NOT THE SENSOR, THE FACTORY INSTALLED A SMALLER THAN ADVERTISED FUEL TANK. THIS VEHICLE IS SUPPOSED TO HAVE A 14.5 GALLON (US) FUEL TANK. UNFORTUNATELY, THE FUEL GAUGE WILL READ EMPTY AFTER 9.5-10.5 GALLONS OF FUEL IS CONSUMED. THEREBY, LEAVING 4-5 GALLONS OF FUEL UNACCOUNTED FOR AND REDUCING THE SAFE DRIVE-ABLE RANGE BY 150 - 200 MILES. MOREOVER, WHEN TOPPED UP THE FUEL GAUGE WILL SOMETIMES READ SLIGHTLY LESS THAN FULL OR THE FIRST HALF OF THE FUEL GAUGE WILL BE DEPLETED MORE QUICKLY THAN THE LATTER HALF. THIS LEADS ME TO BELIEVE THAT THE ISSUE LIES WITH THE FUEL LEVEL SENSOR ITSELF.

Mileage: 100

Nov 26, 2019

FUEL TANK DOES NOT FILL UP TO ADVERTISED CAPACITY. CONSISTENTLY LESS THAN FULL WHEN GAS PUMP CLICKS OFF. MULTIPLE PUMPS AND GAS STATIONS HAVE BEEN USED.

Nov 26, 2019

2019 TOYOTA RAV4 HYBRID, UNABLE TO FILL UP WITH FUEL. WITH FUEL LIGHT ON AND 30 MILES OF RANGE VEHICLE ONLY ALLOWS 8.8 GALLONS OUT OF A 14.5 GALLON TANK. CAUSING LOSS OF ABOUT 200 MILES OF RANGE. FUEL GAUGE STAYS SLIGHTLY BELOW F EVEN AFTER TRYING TO TOP OFF. UNSAFE AS WE NEVER KNOW HOW MUCH FUEL WE HAVE AND COULD END UP STRANDED OR OVERFILLING.

Mileage: 200

Nov 25, 2019

NO MATTER HOW MANY TIMES I FILL UP THE TANK WITH GAS, I CAN NEVER REACH ANYTHING OVER 9 GALLONS, AND THIS CAR REPORTEDLY HAS A 14 5 GALLON TANK. THE DEALERSHIP ALREADY REPLACED MY ORIGINAL GAS TANK, BEFORE THAT MY CAR WOULD NEVER GET TO THE F ON THE FUEL GAUGE. NOW IT TELLS ME I HAVE LOW FUEL AND NEED TO FILL UP, BUT ONLY LETS ME PUT ON 9.5 GALLONS MAX, EVEN WHEN IT TELLS ME I HAVE ZERO MILES LEFT BEFORE EMPTY. SINCE THE FUEL ECONOMY AND SIZE OF THIS HYBRID GAS TANK ARE WHAT LEAD ME TO THE CAR IN THE FIRST PLACE, I'M INCREDIBLY DISAPPOINTED AND HAVE GOTTEN NOWHERE WITH TOYOTA CUSTOMER SERVICE. I BOUGHT THE CAR IN APRIL AND STILL, MORE THAN 6 MONTHS LATER, THEY DON'T HAVE A FIX. THIS IS SUPER UPSETTING AND SINCE THIS IS MY FIRST EXPERIENCE WITH TOYOTA, I DON'T PLAN ON EVER BUYING ANOTHER. ANOTHER MONTH AND I'M GOING TO FILE UNDER THE LEMON LAW BECAUSE THIS CAR DEFINITELY IS NOT WHAT IT IS SUPPOSED TO BE AND NO ONE AT THE COMPANY SEEMS TO CARE. I'VE TAKEN IT IN TO MULTIPLE DEALERSHIPS, MULTIPLE TIMES AND THEY TELL ME THERE IS NO FIX YET. THEY DON'T THINK THE ISSUE IS THE FUEL TANK, BUT THE SYSTEM THAT TELLS YOU HOW MUCH FUEL YOU HAVE LEFT IN THE CAR, THE SAME SYSTEM THAT TELLS YOU YOUR AVERAGE MPG. IT'S TELLING YOU THAT YOUR TANK IS EMPTY TOO SOON, SO WHEN YOU FILL UP, YOU DON'T REALLY NEED TO. WHILE LOGGING MY TRIP MILEAGE, I'M ONLY EVER ABLE TO GET AT MOST 350 MILES PER TANK, INSTEAD OF THE PROMISED OVER 500 MILES PER TANK WITH AN LOW-BALLED AVERAGE MPG OF 37.

Nov 24, 2019

MY HYBRID BATTERY HAS YET TO FULLY CHARGE. I HAVE ONLY RECIEVED DOUBLE TALK FROM 3 DIFFERENT SERVICE CARE SPECIALIST STATING "THE HYBRID BATTERY IS NEVER GOING TO FULLY CHARGE. AND IF IT DOES, IT WILL NOT LAST AS LONG AS THE 8 YEAR WARRANTY." I THEN ASK IF OTHERS {OWNERS OF THE TOYOTA RAV4 HYBRID BATTERY } HAVE THE SAME HYBRID BATTERY ISSUES I HAVE. THE SERVICE CARE SPECIALIST ALL REPLIED"ALL HYBRID BATTERIES HAVE FULLY CHARGED"

Mileage: 10,000

Nov 22, 2019

I PURCHASED A 2019 RAV 4 HYBRID A FEW MONTHS AGO. EACH TIME I HAVE FILLED THE FUEL TANK, I HAVE FILLED IT UNTIL THE FUEL NOZZLE CLICKS OFF, BUT THE TANK NEVER REGISTERS MORE THAN 3/4+ FULL. I HAVE TRIED FILLING THE TANK AT SEVERAL DIFFERENT GASOLINE STATIONS. I TOOK THE CAR BACK TO THE DEALER'S SERVICE DEPT. A FEW WEEKS AGO, AND THEY TOLD ME THEY COULD FIND NOTHING WRONG, AND THEY WERE ABLE TO FILL THE TANK TO FULL. HOWEVER, I SUSPECT THAT MAY HAVE BEEN ACCOMPLISHED BY NOT INSERTING THE NOZZLE COMPLETELY INTO THE FUEL TANK, BECAUSE I SPOKE WITH THE SERVICE DEPARTMENT AGAIN TODAY ABOUT THE CONTINUING PROBLEM, AND THAT'S WHAT THEY TOLD ME TO DO. THEY ALSO OFFERED TO ACCOMPANY ME TO A GAS STATION, IMPLYING THAT AFTER DECADES OF DRIVING, I DON'T KNOW HOW TO FILL A GAS TANK. FORTUNATELY I LOGGED ONTO THE NHTSA WEBSITE, AND I SEE THAT MANY OTHERS HAVE ENCOUNTERED THE SAME PROBLEM. SOMETHING IS WRONG WITH THE 2019 RAV 4 HYBRID FUELING SYSTEM, AND THE FIX CAN'T BE TO NOT FULLY INSERT THE NOZZLE INTO THE TANK, OR CONTINUE FILLING THE TANK AFTER THE NOZZLE CLICKS OFF. DOING SO CIRCUMVENTS BUILT IN SAFETY AND ENVIRONMENTAL FEATURES, AND IS DANGEROUS. IT ALSO NEGATIVELY IMPACTS THE DRIVING RANGE THAT WE HAVE ON A TANK OF GAS.

Mileage: 1,200

Nov 16, 2019

FUEL TANK WON'T FILL ALL THE WAY. WHEN GAS PUMP CUTS OFF, TANK IS ONLY PARTIALLY FILLED. RANGE AVAILABLE IS FAR SHORT OF ADVERTISED RANGE. CAN HOLD PUMP LEVER ON, BUT THIS IS A SAFETY ISSUE NO MATTER WHAT STATE YOU'RE IN. TOYOTA DEALERSHIP GIVES RUNAROUND WITHOUT REALLY SEEMING INTERESTED IN FIXING THE PROBLEM. THIS IS THE SAME PROBLEM MANY OTHER "FUEL" ENTRIES ARE CITING. IT'S BEEN LIKE THIS SINCE PURCHASE IN APRIL. I USED APRIL AS DATE HAPPENED. (BELOW). IT HAS BEEN 7 MONTHS AND TOYOTA IS STILL IGNORING THE PROBLEM. HAVE COMPLAINED TO DEALER AT LEAST TWICE.

Mileage: 355

Nov 15, 2019

GAS TANK WILL NOT FILL. MAX IS BETWEEN HALF AND THREE-QUARTER FILL. CALLED TOYOTA AND OPENED AN INCIDENT REPORT. TOYOTA ADVISED THIS IS A KNOWN PROBLEM BUT NO CURRENT FIX. I DRIVE EXTENSIVELY AND PURCHASED A HYBRID FOR THIS REASON. I CANNOT USE THE CAR AS DESCRIBED. I WAS TOLD TO BRING IT TO A LOCAL DELEARSHIP. THE DEALERSHIP ACTED UNAWARE OF THE PROBLEM. DUE TO MY EXTENSIVE TRAVEL I AM CONCERNED ABOUT THE STATE OF NO FORSEEABLE SOLUTION. IF THIS IS NOT CORRECTED BY TOYOTA BEFORE LEMON LAWS EXPIRE WHERE I AM TO TURN? I PURCHASED THIS CAR AT THE SISTER DEALERSHIP IN MAINE BUT RESIDE IN NEW HAMPSHIRE. DUE TO MY EXTENSIVE DRIVING REQUIREMENT FOR WORK I ALREADY HAVE APPROX. 11,500 MILES ON IT. I AM VERY CONCERNED THIS WILL HANG WITHOUT A SOLID ANSWER AND I WILL RUN OUT OF TIME ON MILES TO REPORT UNDER LEMON LAW. I WANT THE VEHICLE FIXED BUT AM CONCERNED I WILL BE LEFT HIGH AND DRY BASED ON TIMING.

Nov 15, 2019

BATTERY DOES NOT FULLY CHARGE, WHEN I USE THE EV MODE IT WILL DRAIN THE BATTERY TO HAVING ONLY 3 GREEN LINES AND WONT WANT TO ACCESS THE EV MODE SAYING BATTERY IS TOO LOW. THIS TAKES ABOUT 10 MIN TO DRAIN. WHEN I GO PUT GAS I USUALLY TRY TO FILL UP THE TANK. I LEAVE THE PUMP ON SO IT CAN FILL AUTOMATICALLY. AT ONE TIME IT CLICKED TO WHERE IT INDICATES ITS FULL. WHEN I WENT TO DRIVE OFF I NOTICED THAT THE FUEL INDICATOR WAS LOWER THAN FULL TANK. I THOUGH IT WAS THE GAS PUMP. WENT AGAIN TO FUEL UP AND DID THE SAME THING BUT THIS TIME I HAD TO STAND THERE TO FUEL UP MYSELF THIS TIME IT TOOK MORE GALLONS THEN IT SHOULD HAVE TAKEN. SO THERE IS SOMETHING DEFIANTLY WRONG WITH THE INTAKE TANK OF THIS RAV4

Mileage: 10,945

Nov 13, 2019

I CAN ONLY GET ABOUT 10 GALLONS IN THIS 14.5 GALLON TANK. THE GAS PUMPS CLICKS OFF AT 3/4 FULL. I BOUGHT THIS CAR FOR THE ADVERTISED RANGE OF ABOUT 500-550 AND IT IS NO WHERE NEAR THAT. TOYOTA IS WELL AWARE OF THE PROBLEM AS THERE ARE HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM. I DO NOT UNDERSTAND HOW SOME CARS HAVE THE PROBLEM AND APPARENTLY SOME DO NOT.

Mileage: 1,200

Nov 12, 2019

THE 2019 RAV4 HYBRID LIMITED I PURCHASED IN APRIL OF 2019 HAS NEVER ALLOWED ME TO COMPLETELY FILL THE TANK BEYOND 8/10'S FULL BEFORE THE FUEL NOZZLE CLICKS OFF. AS THE FUEL IS USED UP, THE FUEL GAUGE INACCURATELY INDICATES EARLIER THAN NECESSARY THAT THE VEHICLE IS RUNNING OUT OF FUEL. MANY OWNERS HAVE REGISTERED THEIR FRUSTRATIONS ABOUT THIS ISSUE ON CARGURUS.COM AND RAV4WORLD.COM SINCE THE ISSUE FIRST BECAME APPARENT FOLLOWING THE INITIAL SALES OF THE 2019 RAV4 HYBRID. I HAVE NOT FOUND ONE INSTANCE WHERE ANYONE IS NOT HAVING THIS ISSUE WITH THERE 2019 RAV4 HYBRID.

Mileage: 500

Nov 11, 2019

VEHICLE'S OWNERS MANUAL STATES THAT REFULE LIGHT COMES ON WHEN THERE IS ONLY 2.2 GAL LEFT IN TANK. AT REFUELING, VEHICLE ONLY ACCEPTS 9-10 GALLONS WITHOUT TOPPING OFF/ FORCING ADDITIONAL FUEL. VEHICLE WILL SHOW LESS THEN FULL TANK AT STARTUP AFTER REFUEL. WHEN BROUGHT TO DEALERS ATTENTION, I WAS ADVISED THAT TOYOTA WAS AWARE OF THE ISSUE AND NO FIX IS AVAILABLE AT THE TIME.

Nov 7, 2019

WHEN FILLING MY GAS TANK THE FUEL SYSTEM DOES THE AUTO SHUT OFF BEFORE THE FUEL TANK IS FULL. THE FIRST FEW TIMES I FILLED THE NEW VEHICLE, I PUT THE NOZZLE BACK IN THE PUMP THINKING IT WAS FULL, BUT WHEN I STARTED MY CAR, THE FUEL GAUGE REGISTERED ABOUT 2-3 TICKS BELOW THE FULL LINE, SO MAYBE 7/8 FULL. THE NEXT FEW TIMES I CONTINUED TO FILL WELL PAST THE AUTOMATIC FUEL SHUT OFF AND PUT IN AT LEAST 2-3 GALLONS MORE. THIS GOES AGAINST ENVIRONMENT RECOMMENDATIONS BUT I SHOULD BE ABLE TO GET A FULL TANK OF GAS ON A NEW CAR, NOT JUST 9 GALLON ON A 14.5 GALLON TANK.

Mileage: 500

Oct 31, 2019

CANNOT COMPLETELY FILL THE FUEL TANK WITHOUT MANUALLY FORCING THE FUEL AFTER THE PUMP SHUTS OFF. IT STOPS FILLING AT ABOUT 3/4 FULL OR ABOUT 9 GALLONS. THE FUEL TANK HOLDS 14.5 GALLONS. IT IS RISKY AND NOT SAFE TO MANUALLY FORCE FUEL INTO THE TANK TO GET IT FULL. YOU HAVE NO IDEA WHEN IT IS FULL UNTIL THE FUEL OVERFLOWS. FUEL OVERFLOW RISKS FIRE AND IS JUST ONE OF THE SAFETY ISSUES. I BEGAN NOTICING THIS ISSUE AFTER A COUPLE FILL UPS THIS PAST JULY. IT HAPPENS WITH EACH ATTEMPT TO REFUEL.

Mileage: 1,800

Oct 30, 2019

VEHICLE WILL NOT ALLOW CONSISTENT FUEL FILL. PUMP OFTEN SHUTS OFF WELL SHORT OF FULL TANK. USUALLY STOPS AROUND 7/8 TANK. ATTEMPTING TO FILL THE TANK FULLY SOMETIMES RESULTS IN FUEL OVERFLOW AND SPILLAGE. IT IS IMPOSSIBLE TO CONSISTENTLY FILL THE TANK ANYWHERE NEAR FULL. AFTER A "FILL", I DRIVE 20 OR 30 MILES AND AM ALREADY AT A GAUGE LEVEL OF 3/4 TANK. THIS IS ON A HYBRID, WITH THE COMPUTER SHOWING 40+ MPG. THERE IS A FLAW IN THE FUEL SYSTEM THAT PREVENTS FILLING THE TANK COMPLETELY. MY ESTIMATE IS ROUGHLY 1.5-2 GALLONS BELOW FULL IS WHEN THE PUMP SHUTS OFF.

Mileage: 500

Oct 28, 2019

EVER SINCE I FIRST DROVE MY RAV4 OFF THE LOT, I NOTICED IT HAD A RANGE OF 580 MILES TO EMPTY. I'VE NEVER SEEN THAT EVER SINCE THE FIRST TIME I SAT IN THE CAR. WHEN I WENT TO THE FUEL PUMP, I WAS ONLY ABLE TO GET IN NO MORE THAN 10 GALLONS AND MY METER WOULD ALWAYS SHOW 2 TICKS BELOW FULL, WHICH IS ABOUT 3/4 OF THE METER GAUGE. THIS HAPPENED MULTIPLE TIMES, SO I TRIED PUMPING IN MORE GAS AFTER IT AUTO SHUTOFF AND EACH TIME IT WOULD PUMP A BIT AND THEN STOP. IF I TRICKLED GAS INTO THE CAR, IT WOULD FILL UP EVENTUALLY AND THE NEEDLE WOULD FINALLY SHOW THE NEEDLE PAST FULL AND DTE OF 530 MILES TO EMPTY. EVENTUALLY I KEPT HAVING THE SAME PROBLEM SO I BROUGHT IT TO THE DEALER TO GET IT SERVICED. FUEL EVEN SPILLED OUT OF MY TANK ONCE AND GOT ONTO MY CLOTHES WHEN FILLING UP MY TANK. THEY COULDN'T FIX IT SO THEY HAD ME COME BACK LATER AND REPLACED MY ENTIRE FUEL TANK AT MY 5K MILE SERVICE. AFTERWARDS, MY TANK SEEMED TO FILL CLOSER TO FULL, BUT I NOTICED IT'S ACTUALLY STILL A BIT BELOW FULL. ALSO EVEN WHEN DRIVEN TO 0 MILES LEFT AND THE LIGHT BEING ON, I COULDN'T GET MORE THAN 10.5 GALLONS INTO THE TANK, AND IT WOULD ALSO SHOW THE NEEDLE A BIT BELOW FULL. THIS LED ME TO TRY AND DRIVE MY CAR AND FORCE IT TO EMPTY EVEN THOUGH IT'S NOT RECOMMENDED. I PUT A 2.5 GALLON SPARE FUEL CONTAINER IN MY BACKSEAT AND DROVE IT UNTIL I REACHED 120 MILES PAST THE EMPTY MARK, AND MY CAR TOLD ME TO PULL OVER WHEN IT'S SAFE AND TO GET FUEL. I PUT IN 0.2 GALLONS AND WAS THEN ABLE TO DRIVE TO THE CHEVRON NEARBY AND PUMP IN ABOUT 14.055 GALLONS INTO THE CAR. EVEN THEN, MY NEEDLE WAS JUST AT THE FULL MARK AND NOT PAST IT. I NOTICED THAT IN USUALLY ABLE TO PUT IN ANOTHER 1.5-2 GALLONS INTO THE CAR AFTER IT AUTO SHUTS OFF AT THE PUMP. I DON'T KNOW WHAT ELSE TO DO SINCE THEY ALREADY REPLACED MY FUEL TANK ALREADY AND I HAD TO DRIVE A TOYOTA SIENNA AROUND FOR A FEW DAYS

Oct 28, 2019

UNABLE TO FILL GAS TANK TO IT'S FULLEST CAPACITY. I FIND I HAVE FILL UP VERY SLOWLY, QUITS FILLING ON AN EMPTY TANK AT 8 GALLONS, ONCE I WAS ABLE TO GET 10 GALLONS IN. FUEL TANK NEVER WILL SHOW THAT IT IS FULL. ALSO, THE CAR WILL TELL ME HOW MANY MILES I HAVE LEFT TO DRIVE. 2 TIMES I WAS ABLE TO GET IT OVER 500 MILES BUT MOST OF THE TIME IT IS UNDER 450. I REALLY DON'T BELIEVE I EVER GET THE FULL MILES LISTED.

Oct 24, 2019

GAS TANK IS SUPPOSED TO BE 14.5 GALLONS BUT UNABLE TO FILL MORE THAN 10 GALLONS AT A TIME (FROM ALMOST EMPTY). AFTER FILLING UNTIL THE GAS PUMP STOPS (ON ITS OWN), GAUGE READS APPROX 1 LINE BELOW F. WHEN STARTING WITH A FULL TANK OF GAS, I CAN ONLY GET 370 MILES BEFORE THE GAS WARNING LIGHT COMES ON AND GAUGE APPEARS CLOSE TO EMPTY.

Mileage: 650

Oct 24, 2019

I CAN'T COMPLETELY FILL UP MY 2019 RAV4 HYBRID FUEL TANK. THE FUEL PUMP ALWAYS STOPS WAY TOO EARLY AT AROUND 11 GALLONS (ESTIMATION), EVEN THOUGH THE CARS FUEL TANK FITS 14.5 GALLONS. SO I CAN ONLY USE AROUND 80%-90% OF MY FUEL TANK CAPACITY. HAPPENS EVERY TIME AT EVERY GAS STATION. SEE ATTACHED PICTURE. IT SHOWS THE DIGITAL FUEL LEVEL REPORTED FROM MY CAR TO THE TOYOTA CONNECTED SERVICES AFTER A GAS STOP.

Mileage: 775

Oct 24, 2019

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. THE CONTACT NOTICED THAT THE VEHICLE WOULD ONLY FILL UP TO THREE FOURTHS OF A TANK WITH FUEL AS OPPOSED TO THE FULL TWELVE GALLONS THAT SHOULD BE REQUIRED. THE CONTACT TOOK THE VEHICLE TO MAGIC TOYOTA (21300 HWY 99, EDMONDS, WA 98026, 206-395-9200) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS NOT REACHING ITS FULL FUEL CAPACITY. THE DEALER WAS AWARE OF THE FAILURE, BUT DID NOT HAVE A REMEDY. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 1910072815. THE CONTACT INFORMED THE MANUFACTURER THAT HE WOULD LOOK INTO HAVING THE VEHICLE PURCHASED BACK DUE TO THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 350.

Mileage: 350

Oct 23, 2019

THE GAS TANK WILL NOT FILL COMPLETELY, EVEN WHEN FUEL GAGE SAYS 30 MILES TO EMPTY AND LESS THAN A QUARTER OF A TANK REMAINING. I AM ONLY ABLE TO FILL MAX 9.5 GALLONS (SPEC SAYS TANK IS 14.5 GALLONS). AFTER PUMP CLICKS SUGGESTING THE TANK IS "FULL", THE FUEL GAUGE IN THE CAR DOES NOT REACH "FULL" MARKING, RATHER HALF WAY BETWEEN 3/4 AND A FULL TANK. I HAVE BROUGHT THE VEHICLE TO THE DEALERSHIP AND THEY ARE UNAWARE OF ANY SIMILAR PROBLEMS ALTHOUGH SEVERAL COMPLAINTS HAVE BEEN MADE REGARDING THIS PROBLEM BOTH TO NHTSA AND TOYOTA CORP. THEY DO NOT HAVE ANY FIXES FOR THIS PROBLEM. THIS IMPAIRS THE USE OF THE VEHICLE AS THE AMOUNT OF GALLONS IN THE CAR IS NEVER ACTUALLY KNOWN, AS WELL AS AFFECTS THE MARKET VALUE OF THE CAR AS IT IS MARKETED AT 14.5 GALLON TANK WITH ~500 MILES PER TANK. I CAN BARELY GET 380 MILES A TANK. THIS CAR WAS PURCHASED A MONTH AGO, BRAND NEW. I HAVE MADE SEVERAL STOPS AT THE GAS STATION AS MY DAILY COMMUTE IS APPROXIMATELY 90 MILES ROUNDTRIP. THE TANK HAS NOT FILLED COMPLETELY ONCE SINCE THE PURCHASE OF THIS CAR.

Oct 23, 2019

TOYOTA ADVERTISES THE RANGE OF ITS 2019 RAV4 HYBRID AS AROUND 550 TO 590 MILES ON A FULL TANK OF GAS, OF WHICH THE CAPACITY IS 14.5 GALLONS. HOWEVER, I'VE BEEN DRIVING MINE FOR 2 MONTHS NOW AND HAVE YET TO REACH THE 400 MILES MARK EVEN WHEN AVERAGING 40MPG FUEL ECONOMY. THE FUEL GAUGE ALWAYS STOPS AT OVER ONE BAR FROM FULL. THIS IS A WELL-KNOWN DEFECT AND HAS BEEN WIDELY DISCUSSED AND COMPLAINT ON MANY FORUMS. SO FAR TOYOTA AND ITS DEALERSHIPS HAVE FAILED TO ADDRESS THIS ISSUE AND THE MOST COMMON ANSWER CUSTOMERS USUALLY GET IS "THERE'S NO SUCH PROBLEM, TRY ANOTHER GAS PUMP". THIS IS SIMPLY UNACCEPTABLE COMING FROM SUCH A LARGE AND REPUTABLE AUTOMAKER SUCH AS TOYOTA!

Oct 22, 2019

THE FUEL TANK DOES NOT FILL COMPLETELY SO YOU DO NOT GET THE FULL MILEAGE RANGE OF 41 MPG AS ADVERTISED.

Oct 22, 2019

MY FUEL TANK IS 14.5 GALLONS AND IT WILL NOT ALLOW MORE THEN 9.5 GALLONS INTO IT EVEN WHEN VEHICLE HAS BEEN RUN DOWN TO EMPTY. THIS HAS BEEN CONSISTENT SINCE PURCHASING THE VEHICLE IN AUGUST. THE TANK SIZE AND MPG ARE INCORRECT IN REGARDS TO WHAT WAS ADVERTISED.

Mileage: 3,000

Oct 18, 2019

UNABLE TO COMPLETELY FILL THE GAS TANK WHEN REFUELING. PUMP SHUTS OFF WHEN TANK IS APPROXIMATELY 7/8 FULL AND AM FORCED TO "TOP OFF" TO COMPLETELY FILL TANK.

Mileage: 1,200

Oct 18, 2019

I BOUGHT MY BRAND NEW CAR IN AUG 2019. A 2019 TOYOTA RAV4 HYBRID XSE. MY FUEL GAUGE DOES NOT GO ALL THE WAY TO FULL WHEN I FILL UP ON GAS. I NOTICED THIS AFTER HAVING THE CAR FOR 1 MONTH. I MADE AN APPOINTMENT FOR SERVICE AND TOOK THE CAR IN. THE SERVICE EMPLOYEE SAID THAT TOYOTA IS AWARE OF THE PROBLEM AND THERE IS NO FIX. HE SAID THERE WAS NO REASON TO LEAVE MY CAR WITH THEM. I CALLED TOYOTA CORP THE NEXT DAY AND THEY SAID THERE IS NO RECALL FOR THIS ISSUE, AND THAT THEY HAVE NEVER BEEN NOTIFIED BY NHTSA FOR THIS ISSUE. BECAUSE THE GAUGE NEVER FILLS TO THE SAME SPOT EVERY TIME, THERE IS NO WAY TO KNOW WHAT MY TRUE MPG IS. SO, THIS ISSUE COULD INVOLVE FALSIFYING THE MPG OF THE HYBRID. BUT BECAUSE NO ONE IS INTERESTED IN REVIEWING FURTHER, THERE IS NO WAY OF TELLING HOW BAD THE PROBLEM IS. I HAVE ANOTHER APPOINTMENT TO BRING MY CAR BACK INTO THE SERVICE DEPARTMENT TO LOOK AT THE CAR. THIS IS A VERY WIDE SPREAD ISSUE WHEN LOOKING ONLINE TO THE COUNTLESS OTHER CAR OWNERS EXPERIENCING THE SAME ISSUE. ATTACHING AN EMAIL I JUST RECEIVED FROM THE SERVICE EMPLOYEE THAT I SPOKE TO, SHOWING THAT THE DEALERSHIP IS WELL AWARE OF THIS ISSUE AND THERE NOT BEING A FIX. YET, THEY HAVE NOT STOPPED SELLING THIS CAR, AND ARE LIKELY NOT NOTIFYING THE CUSTOMERS OF THE POTENTIAL ISSUE. I WILL BE SEEKING CAR REPLACEMENT FROM TOYOTA. THIS IS A BRAND NEW CAR. I SHOULD NOT HAVE TO WAIT FOR A RECALL TO COME OR NOT COME. I AM WILLING TO PROVIDE ANY INFORMATION NEEDED FOR YOU TO PROCEED WITH THE RECALL FOR ALL CUSTOMERS THAT HAVE GOTTEN NOWHERE WITH TOYOTA.

Mileage: 2

Oct 18, 2019

DIFFICULTY GETTING THE FUEL TANK FILLED. THE GAS CLICKS OFF AT ABOUT 3/4 TANK. TO FILL REQUIRES MULTIPLE TIMES OF TOPPING OFF WITH MULTIPLE TIMES IT CLICKS OFF. OFTEN 2 TO 3 GALLONS CAN BE ADDED AFTER THE FIRST CLICK OFF. THIS OCCURS AT MULTIPLE DIFFERENT STATIONS REGARDLESS OF FILL SPEED. ALSO FUEL MILES TO EMPTY HIGHLY INACCURATE. DEALER CLAIMS NO FIX AVAILABLE AT THIS TIME!!!

Mileage: 450

Oct 16, 2019

UNABLE TO COMPLETELY FILL GAS TANK TO FULL ON 2019 TOYOTA RAV4 HYBRID LIMITED. CAN ONLY PUT 9 GALLONS IN 14 GALLON TANK (CAPACITY IN MANUAL) WHEN TANK IS EMPTY. DEALER SUGGESTS "TOPPING" OFF WHICH HAS ALREADY RESULTED IN A FUEL SPILL AT THE GAS STATION. REPORTED ISSUE TO DEALER AND TOLD THAT TOYOTA IS AWARE OF THE ISSUE BUT CURRENTLY DOES NOT HAVE A FIX. THIS IS BOTH A USER SAFETY AND ENVIRONMENTAL SAFETY ISSUE AND IS *EXTREMELY* COMMON TO 2019 HYBRID RAV4 USERS PER USER GROUPS ON THE INTERNET.

Mileage: 4,200

Oct 10, 2019

THE 2019 RAV4 HV GAS TANK DRY FILL CAPACITY IS 14.5 GAL US. REFUELING ALWAYS AUTOMATICALLY STOPS PREMATURELY AT FUEL GAUGE 3/4 FULL, WHICH CORRESPONDS TO SEVERAL GALLONS DISPENSED LESS THAN A PROPERLY FULL TANK. THE GAS GAUGE IS ACCURATE. THIS HAS OCCURRED WITH EVERY REFUELING SINCE THE FIRST FUELING WHEN THE CAR WAS NEW. THE PROBLEM REDUCES THE EFFECTIVE RANGE ON ONE TANK OF NORMALLY DISPENSED GAS BY AROUND 100 MILES OR MORE. RANGE IS A BIG SELLING POINT OF THE HYBRID MODEL! FURTHERMORE, FILLING VERY VERY SLOWLY TO COAX THE TANK TO ACCEPT A PROPERLY FULL FILL CAN CAUSE NO AUTOMATIC SHUTOFF OF THE GAS PUMP TO OCCUR, WHICH CAN RESULT IN EXCESSIVE FUMES OR OVERFILLING. THIS IS UNSAFE. THE PROBLEM HAS BEEN REPORTED TO TOYOTA USA BY ME AND BY THE DEALER. THE DEALER HAS A TECHNICAL CASE NUMBER AND I HAVE A TECHNICAL ASSISTANCE CASE NUMBER. TOYOTA'S RESPONSE FOR THE LAST 5 MONTHS HAS BEEN THAT THERE IS NO FIX AVAILABLE. THE CAR IS STILL ELIGIBLE FOR REFUND OR REPLACEMENT UNDER THE LEMON LAW PROVISIONS (<15K DRIVEN OR 1 YEAR). THE PROBLEM HAS BEEN REPORTED BY OTHERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T84539_DS1052289 HTTPS://WWW.TOYOTANATION.COM/THREADS/CANT-SEEM-GET-A-FULL-TANK-OF-GAS.1654530/ HTTPS://WWW.TOYOTANATION.COM/FORUM/1004-RAV4-5TH-GEN-HYBRID-XA50-2019/1654324-ANYONE-HAVE-ANY-ISSUES-W-19-RAV4-HV.HTML HTTPS://WWW.RAV4WORLD.COM/FORUMS/201-4-5-ELECTRIC-RAV4-HYBRID-EV/298909-DIFFICULTY-GETTING-FUEL-TANK-FULL.HTML

Mileage: 67

Oct 8, 2019

2019 RAV4 HYBRID EXHIBITS FUELING PROBLEMS, CONSISTENTLY. PARKED ON LEVEL CONCRETE, SHUT OFF, IN "REFUEL" STATUS, AT THE FUEL ISLAND, IT DEPENDABLY SUFFERS ABJECT FAILURE AT ATTEMPTS TO REFILL THE GASOLINE TANK AT THE FUEL PUMP. WITH THE FUEL PUMP NOZZLE SET TO LOWEST FLOW SETTING, AT ANY MOMENT, THE FUEL BEING PUMPED DOWN THE FILLER TUBE SURGES BACK UP THE FILLER TUBE, OCCASIONALLY SPILLING OUT ONTO THE SIDE OF THE CAR AND THE GROUND. OTHER TIMES, WITH THE PUMP NOZZLE SET TO LOWEST FLOW SETTINGS, IT MAY AUTOMATICALLY AND ARBITRARILY SHUT OFF AFTER 1 GALLON OR 4 GALLONS, WHEN THE MILES DRIVEN ALONG WITH THE FUEL GAUGE INDICATES THE TANK REQUIRES AT LEAST 10 GALLONS. IT IS IMPOSSIBLE TO KNOW FROM ONE FILL-UP TO THE NEXT FILL-UP IF THE TANK IS FULL, CLOSE TO FULL, OR SEVERAL GALLONS SHY OF FULL. REFUELING THE RAV4 HYBRID IS A CHALLENGE THAT DEFEATS THE BEST MECHANICAL AND FLUID DYNAMICS AWARE PERSON TRYING TO FILL THE TANK. THIS ISSUE IS ONGOING AND HAS BEEN OCCURRING SINCE THE VEHICLE WAS PURCHASED NEW WITH 9 MILES ON THE ODOMETER ON AUGUST 19, 2019.

Mileage: 9

Oct 7, 2019

FUEL SPILLS WHEN FILLING GAS. FUEL TANK DOES NOT FILL TO CAPACITY AT FIRST CLICK SO WHEN I ADD ADDITIONAL FUEL IN AN ATTEMPT TO COMPLETELY FILL TANK, FUEL SOMETIMES SPILLS OUT.

Mileage: 1,000

Oct 5, 2019

TOYOTA'S 2019 RAV4 LIMITED HYBRID BOASTS OF HAVING A 14.5 GALLON FUEL CAPACITY. WHEN I FILL MY TANK, I CAN FILL IT TO 10 GALLONS MAXIMUM. THE SERVICE ADVISOR, AARON ENGLAND, INSISTS THAT THIS IS NORMAL. HE STATED THAT NO CARS CAN BE FILLED TO CAPACITY. I AM NOT WANTING TO FILL TO CAPACITY. TOYOTA IS NOT ACKNOWLEDGING THIS IS INACCURATE AND SAYS MY CAR EITHER HAS 3-4 GALLONS, BUT THE SENSOR CAN NOT DETECT IT OR I HAVE A TANK SMALLER THAN CLAIMED. THEY WILL NOT INVESTIGATE. WHEN FUELING MY VEHICLE, IT STOPS FUELING WHEN A LITTLE MORE THAN AN 1/8 OF A TANK SHOWS REMAINS UNTIL FULL. ONLINE, THERE IS MUCH EVIDENCE FROM OTHER OWNERS THAT THIS IS AN ISSUE AND TOYOTA IS REFUSING TO OFFER HELP.

Mileage: 5,000

Oct 5, 2019

MULTIPLE FUEL SPILLS HAPPENED WHILE THE 2019 RAV4 HYBRID WAS STATIONARY, BEING REFUELED. THE MANUAL PROVIDED STATES THAT THE LOW FUEL LIGHT ILLUMINATES WHEN THERE IS 2.2 GALLONS OR LESS FUEL IN THE TANK, AND IT STATES THE FUEL CAPACITY IS 14.5 GALLONS. WHEN FUELING AFTER THE LOW FUEL LIGHT ILLUMINATES, AND THE FUEL GAUGE INDICATES "E"; THE TANK OVERFILLS WITH APPROXIMATELY 9.3 GALLONS, OR 3 GALLONS SHORT OF WHAT WAS EXPECTED. THIS RESULTS IN HAZARDOUS FUEL SPILLS WHEN THE ATTENDANT ATTEMPTS TO FILL THE TANK. ALSO, THE VEHICLES RANGE IS LESS THAN EXPECTED WHICH CAN RESULT IN DIVERSIONS AND/OR A STRANDED DRIVER.

Mileage: 4,507

Oct 2, 2019

LESS THAN ONE MONTH AGO, I PURCHASED A NEW 2019 TOYOTA RAV4 HYBRID LIMITED THAT WAS BUILT IN JAPAN AND HAD ONLY 7 MILES ON THE ODOMETER. THE CAR WAS ADVERTISED TO GIVE COMBINED 40 MPG AND HAVE A 14.5 GALLON FUEL TANK. I NOW HAVE APPROXIMATELY 2 THOUSAND MILES ON THE CAR AND I HAVE EXPERIENCED THE SAME ISSUE EVERY TIME THAT I GET GAS IN MULTIPLE STATES AND GAS STATIONS. THE TANK WILL NOT FILL UP AND THE GAS PUMP SHUTS OFF BEFORE THE TANK IS FILLED. EVERY TIME THAT I FILL UP, THE FUEL GAUGE ALWAYS STAYS ABOUT 2-3 LINES BELOW THE FULL MARK. TWO DAYS AGO I DROVE THE CAR UNTIL IT STOPPED DISPLAYING A MILES-TO-EMPTY READING AND SIMPLY READ, 'FUEL NEEDED.' MINUTES BEFORE GIVING THIS READING, IT SAID THAT I HAD APPROXIMATELY 31 MILES LEFT. I CHECKED THE TOYOTA REMOTE CONNECT APP ON MY PHONE THE NEXT MORNING AND IT READ THAT I HAD 24 MILES UNTIL EMPTY. I DROVE TO THE GAS STATION AND WAS ONLY ABLE TO PUT IN 8.9 GALLONS OF GAS BEFORE THE FUEL PUMP SHUT OFF. I ATTEMPTED TO CONTINUE FUELING TWO MORE TIMES BUT EACH TIME I TRIED TO TOP OFF, I ONLY GOT A LITTLE MORE GAS BEFORE IT KEPT SHUTTING OFF. AFTER TOPPING OFF TWICE, I ACHIEVE A GRAND TOTAL OF 9.4 GALLONS OF GAS PURCHASED. IF THE TANK IS SUPPOSED TO HOLD 14.5 GALLONS AND I WAS ONLY ABLE TO ADD 9 TO A CAR THAT WAS SUPPOSEDLY ON EMPTY, THAT IS 5 GALLONS OF GAS THAT IS MISSING. I'M AWARE THAT MANY TOYOTA HAVE APPROXIMATELY 2 GALLONS LEFT IN RESERVE WHEN THE GAS LIGHT GOES ON, HOWEVER, 9+2=12 AND STILL LEAVES THE CAR SHORT OF ABOUT 2 GALLONS OF GAS. THIS IS DANGEROUS AND IS A SAFETY HAZARD AS IT WILL RESULT IN MANY PEOPLE TRYING TO TOP OFF THEIR GAS BY FORCING FUEL INTO THE TANKS AND BEING UNABLE TO DETERMINE WHEN THE STOP. THIS CAN CAUSE GAS LEAKS AND AN INCREASE IN EMISSIONS OR RISK OF FIRE. IT APPEARS THAT MANY OF THE 2019 TOYOTA HYBRIDS THAT WERE BUILT IN JAPAN ARE EXPERIENCING THIS ISSUE.

Mileage: 400

Oct 1, 2019

WHEN FILLING UP THE GAS TANK, IT MAXES OUT AT 9-10GAL WHEN THE TANK IS SUPPOSEDLY A 14+ GALLON TANK. I WILL WAIT UNTIL 20 MILES TO EMPTY AND THEN FILL UP AND IT STILL ONLY FILLS UP PARTIALLY.

Mileage: 500

Oct 1, 2019

TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. WHEN THE FUEL TANK WAS FILLED UP, IT REGISTERED 3/4 FULL INSTEAD OF COMPLETELY FULL. THE VEHICLE WAS TAKEN TO BIG TWO TOYOTA OF CHANDLER (480-302-4651, LOCATED AT 1250 S GILBERT RD, CHANDLER, AZ 85286), BUT THE FAILURE COULD NOT BE DUPLICATED. THE TECHNICIAN STATED THAT IT COULD BE A DESIGN FLAW WITH THE FUEL TANK. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER STATED THAT THE FAILURE WAS A KNOWN ISSUE AND A CLAIM MANAGER WOULD CALL THE CONTACT. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

Mileage: 200

Oct 1, 2019

UNABLE TO FILL TANK TO CAPACITY. TANK HOLDS 14.5 GALLONS BUT I CAN ONLY GET AT MOST 10 GALLONS IN WHEN RANGE OF LESS THAN 40 MILES AND GAUGE READS LESS THAN A QUARTER OF A TANK. AT 40 MILES TO THE GALLON, THERE SHOULD BE ROOM FOR 13.5 GALLONS. RANGE ONLY INCREASES TO NOT MORE THAN 475 MILES WHEN "FULL" WHEN I SHOULD GET 550 AS ADVERTISED. I BOUGHT THE CAR IN AUGUST AND HAVE HAD THE SAME EXPERIENCE AT THE GAS STATION WITH 4 FILL UPS. LOOKS LIKE MANY 2019 HYBRID RAV4 OWNERS ARE HAVING THE SAME PROBLEM. I COMPLAINED TO THE DEALER WHO CLAIMED TO NEVER HAVE HEARD OF THIS.

Mileage: 500

Sep 25, 2019

WHEN ATTEMPTS ARE MADE TO PUT FUEL IN THE VEHICLE THE PUMP STOPS AT 3/4 FILL. THIS DOES NOT MEAN THERE IS 3/4 THE QUANTITY THE GAS TANK HOLDS. IT IS EASY TO RUN OUT OF FUEL SINCE THE GAS GAUGE READING IS INACCURATE. IT TAKES MULTIPLE STARTING THE PUMP TO PUT MORE GAS IN BUT IT IS UNCLEAR HOW MUCH IT REALLY TAKES TO BE FULL. THIS IS DANGEROUS SINCE RUNNING OUT OF FUEL WHILE DRIVING CAN LEAD TO AN ACCIDENT. THIS HAPPENS WHEN THE CAR IS STATIONARY IN FRONT OF THE GAS PUMP.

Mileage: 400

Sep 23, 2019

GAS TANK WILL NOT FILL EASY, OR TO THE TOP. GAS GUAGE DOES NOT WORK PROPERLY.

Mileage: 6,000

Sep 18, 2019

MY 2019 TOYOTA RAV4 HYBRID LIMITED BUILT IN JAPAN HAS A FUEL FILL UP ISSUE THAT PEVENTS THE CAR FROM BEING FULLY FUELED UNDER NORMAL CIRCUMSTANCES. THE GAS PUMP WILL SHUT OFF 1-2 GALLONS BEFORE THE TANK IS ACTUALLY FULL, MEANING THAT IN ORDER TO GET A FULL TANK, THE USER HAS TO FORCE FUEL INTO THE TANK. THIS PRESENTS TWO PROBLEMS: 1) THIS IS A CONCERN BECAUSE THERE IS SOME SORT OF PRESSURE ISSUE INSIDE THE GAS TANK THAT'S PREVENING PROPER FILLING WHICH COULD RESULT IN GAS SPEWING OUT OF THE FILLER HOLE AND PRESENTING AN ENVIRONMENTAL/SAFETY/FIRE HAZZARD. 2) WITH A GAS TANK THAT'S LISTED AT 14.5 GALLONS THAT ADVERTISES A RANGE OF 600+ MILES ON A TANK OF GAS, YOU EFFECTIVELY HAVE A USEABLE FUEL QUANTITY AND RANGE WELL BELOW WHAT TOYOTA ADVERTISES MEANING THEY ARE ENGAGING IN FALSE ADVERTISING. MY DEALER IS AWARE OF THIS ISSUE SINCE OTHER OWNERS ARE EXPERIENCING THE SAME OR SIMILAR ISSUES, BUT SO FAR, TOYOTA IS UNABLE TO ADDRESS THIS FUEL FILLING ISSUE.

Mileage: 10,000

Sep 13, 2019

THE FUEL TANK IS EITHER UNABLE TO FILL TO THE RATED CAPACITY OR IS OUT OF CALIBRATION. THIS CAUSES THE STATION PUMP TO STOP PROVIDING FUEL BEFORE THE TANK IS FULL. IN ORDER TO OBTAIN ANYWHERE NEAR A FULL TANK OF GAS YOU MUST IGNORE THE PUMPS AUTOMATIC SHUTOFF AND GUESS AS TO WHEN TO STOP. THIS IS CLEARLY A SAFETY ISSUE AS NOT KNOWING WHEN TO STOP CAN CAUSE FUEL TO SPILL FROM THE VEHICLE. THIS HAS BEEN HAPPENING SINCE THE FIRST FILL UP OF THE VEHICLE IN APRIL OF 2019 AND CONTINUES TO THIS DAY (SEPTEMBER 2019). TOYOTA HAS REPLACED THE FUEL SENDING UNIT BUT THE ISSUE STILL PERSISTS. THEY HAVE NOT ISSUED ANY SERVICE BULLETINS OR WARNINGS REGARDING THIS ISSUE BUT CLAIM IT IS WIDESPREAD FOR THE 2019 RAV4 HYBRID. THEY ALSO CLAIM NO MORE REPAIR ATTEMPTS WILL BE MADE AS THEY DO NOT KNOW WHAT THE ISSUE IS OR HOW TO FIX IT.

Mileage: 400

Sep 8, 2019

VEHICLE WILL ONLY FILL 9.5GAL AT PUMP. REQUIRES NOT RECOMMENDED FORCE PUMPING IN ORDER TO ACHIEVE FULL TANK. VEHICLE SYSTEM GUAGE WILL INCORRECTLY READ FULL DESPITE MISSING 4-5GALLONS. FUEL GUAGE RAPIDLY DROPS QUICKLY. I HAVE GIVEN TOYOTA 4 VISITS TO FIX THE ISSUE. THEY HAVE REPLACED FUEL SYSTEM BUT ISSUE PERSIST.

Mileage: 5,000

Sep 5, 2019

MY 2019 RAV4 XSE HYBRID MODEL WAS RECENTLY PURCHASED AND I BEGAN TO NOTICE SOME DISCREPANCIES IN WHAT THE VEHICLE HAD ADVERTISED FOR DTE VERSUS SIZE OF THE TANK. THE VEHICLE'S MANUAL SAYS THIS CAR HAS A 14.5 GALLON TANK, BUT THE LAST 3 TIMES I HAD GONE TO REFILL, THE PUMP USUALLY SHUTS OFF AROUND 9-11 GALLONS AND THE METER JUMPS BACK TO THE FULL MARK. THE MANUAL ALSO SAYS THERE'S A 2.2 GALLON RESERVE FOR SAFETY, BUT THAT MATH DOES NOT ADD UP TO HOW MUCH I FILL UP WHEN THE GAS LIGHT TURNS ON. 30MI LEFT ON DTE, I USUALLY RUN IT UNTIL I HAVE ABOUT 10MI LEFT AND EVEN THEN UPON REFUEL I BARELY BREAK THE 10 GALLON MARK, SO WHERE'S THE OTHER 2.3 GALLONS (MINUS THE 2.2 RESERVE)? I CURRENTLY GET ON TOTAL AVERAGE 38.8 MPG. AFTER A FULL REFILL, THE NEEDLE IS AT THE FULL MARK, MY DTE AT THE TIME USUALLY REPORTS 475 MPG, BUT EACH TIME MY REFILL LIGHT COMES ON, MY ODO METER (I RESET EACH TIME AT REFUEL) ONLY HAS ME AT ABOUT 380-400 MILES DRIVEN. NOW, I GET THAT DTE DYNAMICALLY CHANGES, BUT WITH OVER 100 ESTIMATE MILES DIFFERENCE? THAT'S COMPLETELY INSANE AND FALSE ADVERTISING. I'VE ALSO NOTICED THAT EVERYTIME I RESTART MY CAR, THE DTE ALWAYS SOMEHOW LOSES A FEW MILES FROM THE LAST REPORTED NUMBER. SO SAY I HAVE 400 MILES AND DROVE 20 IN TRIP A (DTE ~380MI), I WOULD TURN OFF THE CAR, TURN IT BACK ON, AND THE DTE WOULD REPORT 373 OR SOMETHING IN THAT BALLPARK. EACH AND EVERY TIME THE DTE ALWAYS SEEMS TO REDUCE UPON ENGINE START, WHICH GETS ME CLOSER TO MY TOTAL MILEAGE BY REFUEL AROUND 380...A FAR CRY FROM THE INITIAL ~475MI. THERE'S BEEN NUMEROUS REPORTS FROM OTHERS REGARDING THE SAME ISSUE AND IT'S COMPLETELY DISHEARTENING TO HAVE SPENT SO MUCH MONEY ON A HYBRID VEHICLE NO LESS THAT I CAN HARDLY GET 400 MILES ON A FULL TANK WITH A CONSTANTLY FLUCTUATING DTE MEASUREMENT.

Sep 5, 2019

FUEL PUMP AUTOMATICALLY SHUTS OFF BUT THE FUEL INDICATOR SHOWS 1 -2 BAR LESS THAN FULL . MAXIMUM POSSIBLE FUEL THAT I WAS ABLE TO FILL WHEN THE VEHICLE WAS NEAR EMPTY IS 10.2 GALLONS (ITS STILL 1 - 2 BARS BELOW FULL)

Mileage: 3,000

Aug 27, 2019

WHEN FUELING, HOSE STOPS AND CLICKS, BUT TANK ONLY READS A LITTLE BIT OVER 3/4 FULL. WHEN TOPPING OFF MULTIPLE TIMES (WHICH THE GAS STATION ADVISES NOT TO DO), TANK READS UP TO 7/8 MAX. TANK FILLS LITTLE OVER 10 GALS, BUT MARKETED AT 14.5.

Aug 11, 2019

THE ENGINE IS NON-RESPONSIVE WHEN MAKING RIGHT HAND & UP HILL TURNS. I CAN DEPRESS THE GAS PEDAL THREE TIMES BEFORE THE CAR STARTS TO ACCELERATE. THIS IS DANGEROUS! WHAT IS GOING ON?

Aug 8, 2019

FUEL TANK DOES NOT PROPERLY FILL, AND OFTEN RESULTS IN GAS SPILLING OUT OF THE VEHICLE AS A OWNER IS FORCED TO MANUALLY "TOP OFF" THE VEHICLE TO FILL THE TANK. OTHERS ARE EXPERIENCING THIS SAME ISSUE: HTTPS://WWW.RAV4WORLD.COM/THREADS/DIFFICULTY-WITH-GETTING-FUEL-TANK-FULL.298909/

Mileage: 5,000

Aug 1, 2019

I CAN NEVER GET A FULL TANK OF GAS. THE MOST I'VE EVER BEEN ABLE TO PUT IN STILL LEAVES ME SEVERAL NOTCHES BELOW FULL. I GET ABOUT 400 MILES PER TANK WHEREAS IT WAS AT LEAST 430 AFTER THE DEALER FILLED IT.

Mileage: 1,450

Jul 29, 2019

MY 2019 TOYOTA RAV4 HYBRID HAS A 14.5 GALLON FUEL TANK. I BOUGHT IT NEW TWO MONTHS AGO AND HAVE ALMOST 5,000 MILES ON IT. IN THE TWO MONTHS SINCE I'VE OWNED IT, THE FUEL TANK HAS NEVER ALLOWED ME TO FILL IT MORE THAN 11 GALLONS. IF I TRY TO TOP IT OFF, IT WILL JUST CONTINUALLY CLICK OFF EVERY COUPLE CENTS. THIS IS AN ONGOING PROBLEM, NOT A ONE TIME EVENT.

Mileage: 200

Jul 29, 2019

I PURCHASED A 2019 RAV4 HYBRID IN APRIL OF 2019. ONE ISSUE WITH THE CAR THAT I HAVE NOT GOTTEN A RESOLUTION FOR IS THAT THE FUEL GAUGE IS INACCURATE. ON FILLING THE TANK, IT ONLY SHOWS ABOUT 7/8 FULL. THE ONLY WAY TO GET IT TOTALLY FULL IS TO 'TOP IT OFF' WHICH IS ILLEGAL IN OREGON WHERE I LIVE. THE FUEL TANK HOLDS 14.5 GALLONS. ON THE WAY BACK FROM A RECENT TRIP, I LET THE FUEL GAUGE GO DOWN UNTIL THE DASH BOARD SCREEN SAID I HAD 13 MILES LEFT UNTIL I WAS GOING TO BE OUT OF FUEL. I TOLD THE GAS STATION ATTENDANT HELP ME THIS ONE TIME BY 'TOPPING OFF' THE TANK TO CHECK THE GALLONS NEEDED. THE TANK WAS FULL AFTER ADDING JUST 12 GALLONS. THAT MEANS I HAD 2.5 GALLONS LEFT IN THE TANK WHEN THE DASH BOARD FUEL WARNING SAID I HAD 13 MILES TO GO BEFORE I WAS OUT OF GAS. THIS VEHICLE CONSISTENTLY GETS 40-45 MPG. I FEEL IT IS DANGEROUS NOT TO HAVE THE CORRECT FUEL TOTAL AVAILABLE. I TOOK THE VEHICLE INTO MY TOYOTA DEALER (LITHIA TOYOTA OF SPRINGFIELD, OREGON) IN MAY OF 2019 TO HAVE THIS ISSUE CHECKED OUT. THE DEALER SAID THE DID A THOROUGH CHECK OF THE SYSTEMS THAT MAY BE INVOLVED, BUT COULD FIND NO PROBLEM. I AM NOT AWARE OF ANY RECALLS BY TOYOTA CONCERNING THIS MATTER.

Jul 29, 2019

THERE IS NO INDICATOR OR LOW FUEL WARNING WHEN THE FUEL TANK IS EMPTY. PLUS WHEN FILLING FROM EMPTY TO FULL AND THE GASOLINE STATION FUEL PUMP KICKS OFF, ONLY 8 TO 9 GALLONS OF GASOLINE (THE TANK CAPACITY IS 14.5 GALLONS) IS PUT INTO THE VEHICLE'S FUEL TANK AND THE FUEL TANK INDICATOR ONLY READS 7/8 OF A TANK.

Jul 26, 2019

TANK WILL NOT FILL TO FULL. SEVERAL GALLONS LESS. APPROXIMATELY 3/4 A TANK IS ALL THAT IT WILL ACCEPT.

Mileage: 500

Jul 14, 2019

WHILE DRIVING DOWN I-25 SOUTH OF DENVER, CO IN HEAVY TRAFFIC AT 75 MPH, THE ENGINE ABRUPTLY SHUT OFF. I SUDDENLY HAD NO ENGINE POWER, POWER BRAKES OR POWER STEERING. LUCKILY I WAS ABLE TO COAST TO THE SHOULDER, BUT CAME CLOSE TO HITTING OR BEING HIT BY SEVERAL VEHICLES. WHEN WE MADE IT TO THE SHOULDER ALL THE WARNING LIGHTS AND MESSAGES WERE APPEARING ON THE DASH. AFTER LETTING THE CAR SIT A FEW MINUTES I RESTARTED IT, AND IT DID RUN, THOUGH ALL THE WARNING LIGHTS WERE STILL ON. THERE WAS A DEALERSHIP 9 MILES FROM MY LOCATION, SO I SLOWLY MADE MY TO ARAPAHOE TOYOTA. THEY RAN A DIAGNOSTIC AND SAID THAT SOMETHING CAUSED THE FUEL TO BE SHUT OFF TO THE ENGINE. THEY DID NOT KNOW WHY, AND COULD NOT REPLICATE THE PROBLEM. THEY SUSPECT IT IS AN ELECTRICAL ISSUE AS I ALSO FOUND OUT THAT THE RIGHT REAR BRAKE LIGHT DOES NOT WORK INTERMITTENTLY. SINCE THEY COULD NOT REPLICATE THE PROBLEM, AND HAD NO LOANER CARS, THEY ESSENTIALLY TOLD ME TO COME BACK THE FOLLOWING MONDAY AND HOPE FOR THE BEST IN THE MEANTIME. SINCE I WAS HEADING TO VACATION THIS IS IMPRACTICAL, SO I WAS STUCK DRIVING A CAR I'M AFRAID TO DRIVE. MY NEXT STEP IS I AM TAKING THE VEHICLE TO THE NEAREST DEALERSHIP IN FORT COLLINS, CO, AND TELL THEM WHAT HAPPENED AND THAT I WANT THE ISSUE RESOLVED, THE BRAKE LIGHT ELECTRICAL ISSUE FIXED, AND BE ASSURED THAT THE CAR IS SAFE. I'VE NEVER HAD A VEHICLE DIE WHILE DRIVING LIKE THAT, LET ALONE ONE WITH ONLY 4580 MILES. I'M APPREHENSIVE ABOUT DRIVING THE CAR 26 MILES IN THE MOUNTAINS TO THE NEAREST DEALERSHIP, AND SO FAR TOYOTA HAS BEEN NO HELP.

Mileage: 4,580

Jun 20, 2019

WHEN FILLING MY TANK, AUTO-SHUTOFF HAPPENS WHEN THE TANK IS AT LEAST 2 GALLONS SHY OF BEING FULL. I KNOW THIS BECAUSE MY GAS GAUGE DOES NOT INDICATE FULL AND I AM ABLE TO ADD AN ADDITIONAL 2-2.5 GALLONS TO MY TANK, THOUGH IT TAKES A WHILE BECAUSE I HAVE TO PUSH THROUGH ALL THE AUTO SHUTOFFS. IT HAPPENS EVERY TIME I FILL UP REGARDLESS OS THE STATION I'M FUELING AT.

Mileage: 1,200

May 24, 2019

VEHICLE WILL NOT ACCELERATE WHEN PUSHING DOWN ON THE GAS PEDAL. THIS CAN OCCUR WHEN LEAVING A PARKING PLACE OR. FROM A TRAFFIC LIGHT. THE ENGINE DOES NOT STOP RUNNING. IT HAS ONLY HAPPENED THREE TIMES, BUT COULD CAUSE AN ACCIDENT. THE TOYOTA DEALER COULD NOT DUPLICATE THIS AT THE 5000 MILE INSPECTION AND THERE ARE NO CODES SET NOR DOES IT SET A CHECK ENGINE LIGHT WHEN IT HAPPENS.

Mileage: 6,000