2020 TOYOTA RAV4 Fuel/propulsion System Problems

Coolant bypass failed at 55,000 miles. This car has barely been used. This car is almost in mint condition and the coolant bypass has failed resulting the car not being able to be driven at all until fixed. The dealer is charging over $600 to repair. This is an ongoing issue with hundreds of Toyota RAV4 owners.

1. I had to have Injector Fuel Service due to my vehicle having a sluggish feeling while driving from Stop to Start. The vehicle also had a throttling motion while driving. 2. A message appeared on dashboard after a recent visit to the dealership after normal maintenance service, “Engine Maintenance Required” “Reach out to Dealer.” This message specifically shows while I start up my vehicle and will not disappear if cancelled. “This is a warning for a coolant bypass valve failure”

A week prior to this incident, the 2020 RAV4 was taken to Toyota for its maintenance check where everything was checked, replaced and changed. However, the last two days an incessant message keeps popping up on the dash stating “engine maintenance required… Visit your dealer” taking up the entirety of the middle screen inhibiting my ability from seeing my speed, mileage, distance to empty , time, lane assist and other car information that I normally rely on. I have pressed the “arrow back” or “back” button numerous times but three seconds later the message pops again inhibiting me from being able to use necessary car controls to stay safe. The engine on the 2020 RAV4 needs to be recalled as my car only has 55,000 miles on it. I have talked to numerous professionals within the motor industry in which they state these engines have lower stability and life expectancy than PREVIOUS engines used in older RAV4 models. Not only the engine, but the messaging system within the RAV4 needs to be fixed immediately as the communication of maintenance WHILE driving is a hazard. If I cannot look at texts to even just simply read it, why is there is message bright and in the middle of my dashboard popping every 3 seconds with a bright red triangle stating that I need “engine maintenance required,visit a dealer”. This is a safety issue and one in which almost nearly cost me my life.

Vehicle was taken in for a oil change. At check-in I was told that I would be given a rental vehicle due to the overhead rails recall, leaking inside the vehicles at that time I advised of a gas smell which I have been smelling for several years and it was getting stronger. I was told that there was something wrong with the fuel pump and it would need to be replaced and they would also be replacing rails from the top of my vehicle because there was water leaks inside my car, I advised that water has been leaking in my car for several years and clips were already placedbout two years ago. Several days later I received a phone call that my vehicle was ready to pick up when I got there i was informed that the fuel pump assembly was replaced and intake. Manifest gasket , throttle gasket , fuel pump gasket replaced EGR valve replaced EGR inlet gasket replaced EGR valve. ad gasket replaced EGR cooler gasket replaced. I was also told that my air filters would need to be changed and I did consent to my air filters, the air element and a brake system flush as recommended after picking up my vehicle which had 34033 miles on it on 1/24/24. On 2/10 I was driving and a warning flashed on my car and spoke to me it said that there was a malfunction detected in the engine, transmission or throttle of the vehicle and I need to contact Toyota. I was two miles away and drove directly to them. They took the vehicle for several hours. I was told it was the alternator because my lights have been going dim and very bright. I advised that I have issues with the windows closing since the most recent repair as well and the vehicle is losing power. After almost 4 hours I was informed it a thermostat. Everyone had gone home and they could not give me a give me a rental so I had to drive this vehicle until Monday afternoon. The thermostat and gasket were replaced and I was charged because they used insurance without telling me. I believe this is a malfunction in their system related to origina

-Inspection found coolant bypass valve seized recommendation, was to replace coolant hose with bypass valve. YES, the car is available for inspection upon any request -Safety risk unknown if not fixed -Michaels Toyota of Bellevue Washington confirmed on September 23rd 2023. I brought the car in originally on September 9th 2023 for a 10,000 mileage service and oil change. when I called to ask why the engine maintenance notice wouldn't turn off. I was scheduled to bring the car back on September 23, 2023 the needed part was not in stock nor covered by the factory or powertrain warranty with 31,2002 miles on it. The warning light came on at the same time the service and oil change was due. I was stopped a month prior by a random mechanic who noticed the car was leaking abnormal amounts of what he said could be coolant on the passengers front undercarriage. This leaking has been happening for approximately a year and I was not notified the previous 3 times the car had been in for inspections.

Fuel tank fill up only 9-10gal wherein published rating to 14gal tank. There should be a recall on changing fuel pump but my VIN does not show any recall

Car shut off while driving and once restarted check engine light came on. Safety was at risk because I was driving with cars behind me. After check trouble code it was determined faulty gas pump.

Cannot fill the 14.5 gallon fuel tank at the pump. Half tank takes 5.2 gallons and empty tank takes 10.2 gallons when empty light comes on. Distance to empty only reads 380 mpg on a full tank of fuel and vehicle advertised to go 580 miles at 40 mpg. This situation causes range anxiety and constant stopping at the fuel pumpto only add 5 gallons at a time not knowing how much available fuel at any point in time. I do achieve 40 to 43 mpg on average. Maybe 39 on highway as I stick close to the speed limit. Dealers state nothing wrong and will not help. Toyota corporate states vehicle working as it should. This is not correct. Please help.

The front suspension has problem I noticed recently the sway bar and front studs of the car is not reliable and also the fuel tank also has issue even if the tank is not fuel it refuses to take more fuel

Toyota and Lexus vehicles equipped with fuel pumps and manufactured by dense international America and its affiliates contain a defective component. - settlement paper states this that I received in the mail, in which I am a class member of. I was driving my car roughly a year ago, when my car shut off in the middle of the road and would not turn back on period. Road side assistance had to come retrieve my car, and haul it to the dealership. Today I still have this faulty fuel pump in my car, that could shut off at any point in time while I'm driving down the road.

Before purchasing this car (used, certified) I asked the salesman if the 2020 RAV4 Hybrid had the fuel filling issue I had read about in the 2019. He said he'd never heard of it; I told him it was all over the internet and he said "oh, that's for earlier models." So I bought the car. Immediately had issue where I can't get more than 10.5 gallons of gas in the tank when fuel light is on and DTE is 20 or less. The advertised fuel capacity is 14.5. I have a long daily commute and bought this car for the range. I asked the dealer again and they provided me with Toyota's chart that shows 2.5 gallons of "reserve" at the bottom and another 1-2 for "air" at the top of the tank. Yes, Toyota thinks you can fuel their cars with air. I then called Toyota HQ and they said the fuel tank on this car was already taken care of as part of their customer support bulletin. They said it was still under warrantee and should be replaced again — "fixed properly." Dealer still refuses to take care of this issue, telling me now that the 2.5 gallons of "reserve" on the bottom is "unusable." As a woman who commutes long distances daily on rural roads, this frightens me. What if I run out of fuel because I think that I've got 2.5 gallons of "reserve" to make it to the next open gas station — only to run out of gas on a cold, dark winter's night? As dramatic as I am being, the point is that not only is this is a potential safety issue, it's also absolute fraud on Toyotas part — a car advertised as having a 14.5 gallon/572 mile range takes only 10.4 gallons with a 425 mile range.

We are not able to fill the gas tanks up on our vehicles to full published capacity of 14g. Lucky to get 10g. This limits the vehicle’s driving range.

Toyota emphatically advertises that its 2020 RAV4 hybrids come equipped with a 14.5-gallon gas tank that can hit a 580-mile driving range. The cars suffer from the apparent fuel tank issue that harms both the environment and the benefit of the cars’ electric power. The RAV4 hybrids not only fail to comply with federal and state gas tank regulations, which prohibit the sale of vehicles that cannot fill 90 percent or within two gallons of their nominal gas tank capacity, but suffer from substantially reduced driving range. The fuel tank defect poses an environmental and safety hazard in that drivers are left to guess how much gas they have left and effectively encouraged to top off their fuel tanks in order to fill up as much as possible,

My car’s distance to empty never goes above 420 miles, despite a visit to the Lexington MA Toyota dealership with this complaint. Published range is about 580 miles. The dealership reset values in the car, but this did not make any difference, and at no point during my ownership of the car (which was bought new) has the range on the dashboard when the tank is full exceeded 430 miles.

FUEL GAUGE NOT PROPERTY WORKING AND GIVING INADEQUATE FUEL AMOUNTS LEFT IN TANK. AT 1/2 OF TANK IT'S MISREPRESENTATION OF ACTUAL FUEL LEFT THAT CAN LEAD TO BEING STRANDED.

Mileage: 9,200

TOYOTA IS SELLING RAV4 HYBRID 2020 WITH DEFECTIVE GAS TANK. THEY ADVERTISE A 14 GALLON TANK AND ONLY 9-10 GALLONS FILL IT. TOYOTA KNOWS ABOUT THE PROBLEM AND THEY ARE STILL SELLING VEHICLES TO THE PUBLIC.

Mileage: 408

FUEL TANK CAPACITY WHEN THE CAR WAS BOUGHT NEW WAS 9.3 GALLONS BETWEEN LOW FUEL LIGHT TO REFUEL CLICK AT GAS PUMP. AFTER FUEL TANK CAPACITY AFTER FUEL TANK AND PUMP REPLACEMENT IS 11.3 GALLONS. THIS IS BETWEEN WHEN THE LOW FUEL INDICATION ASSERTS TO WHEN REFUELING CLICKS AT THE GAS STATION. THIS IS STILL WELL BELOW THE ADVERTISED FUEL CAPACITY OF 14.5 GALLONS. A SOFTWARE RESET WAS DONE, BUT THE FUEL CAPACITY DID NOT CHANGE. THIS CAUSES US TO REFUEL MORE OFTEN THAN EXPECTED SINCE THE ADVERTISED RANGE OF 500 MILES ON A TANK OF GAS CAN NOT BE ACHIEVED. HAD WE KNOWN OF THIS ISSUE WHEN WE BOUGHT THE CAR, WE WOULD EITHER NOT HAVE BOUGHT THE CAR OR PAID LESS. TOYOTA IS STILL SELLING THESE CARS WITHOUT WARNING CUSTOMERS OF THE FALSE ADVERTISEMENT.

THE MILEAGE I AM GETTING IS FAR BELOW THE STATED RATING ON THE STICKER. I AM AVERAGING ABOUT 33.5 MPG IN MIXED DRIVING WHEREAS THE STATED RATING IS 41 MPG OVERALL. IT'S NOT EVEN CLOSE. THE TANK WAS RECENTLY REPLACED BECAUSE YOU COULD NOT FILL THE TANK. EXTREMELY DISAPPOINTED IN THE MILEAGE WHICH WAS THE MAIN PURPOSE OF BUYING THIS VEHICLE. SOMETHING NEEDS TO BE DONE.

ON FEBRUARY 6, 2021 IN ATLANTA GA, THE VEHICLE, WHILE IN MOTION AT AROUND 30MPH, DISPLAYED A 'HYBRID SYSTEM MALFUNCTION' WARNING AND BEGAN BEEPING AND TREMBLING. THE WARNING SAID THAT THE CAR MUST BE STOPPED WITHIN 0.9 MILES BUT LASTED FAR LESS THAN THAT, FULLY LOSING ANY EFFECT OF THE ACCELERATOR PEDAL MID-TRAFFIC. THE VEHICLE COASTED INTO A PARKING LOT ON MOMENTUM AND WAS STOPPED WITH A FINAL WARNING THAT BRAKING POWER WAS REDUCED. HAD THIS VERY SITUATION OCCURRED ON AN INTERSTATE, IT EASILY COULD HAVE BEEN FATAL TO MY WIFE, WHO WAS DRIVING AT THE TIME, AND TO OUR UNBORN CHILD. THE VEHICLE IS 9 MONTHS OLD, WAS PURCHASED NEW, AND HAS AROUND 15,000 MILES.

Mileage: 15,000

TOYOTA STATES THE RAV4 HYBRID HAS A 14.5 GAL GAS TANK. WHEN GAS GAUGE SHOWED 27 MI LEFT, I WAS ONLY ABLE TO PUT 11.8 GAL IN TANK. DEALER TOLD ME TO JUST ASSUME I HAD MORE GAS LEFT. THIS WAS AFTER THEY HAD REPAIRED THE RECALL ON THE TANK APPROVED BY TOYOTA. NO WAY TO KNOW HOW FAR I COULD GO. THE RECALL DIDN'T WORK

Mileage: 6,000

FUEL-TANK CAPACITY IS LISTED AT 14.5 GALLONS THE TANK WON'T ACCEPT MORE THAN 9 OR 10 GALLONS.

Mileage: 4,000

VEHICLE GAS TANK WILL NOT FILL TO CAPACITY.. I AM STOPING AT GAS STATIONS ALL THE TIME BECAUSE I AM FLYING THROUGH GAS ..AND IT'S A HYBRID ..WON'T FILL MORE THAN 9 OR 10 GALS .. THE VEHICLE HAS NO RANGE FOR A HYBRID WHICH IS THE EXACT OPPOSITE OF WHAT THEY SAY WHEN THEY'RE TRYING TO SELL YOU ONE.. HAD I KNOWN I WOULD BE AT A GAS STATION EVERY 3 DAY'S WITH A HYBRID I WOULD HAVE NEVER BOUGHT IT

Mileage: 23,350

WHEN I FILL MY GAS TANK, IT DOES NOT SHOW FULL. I BOUGHT THIS SUV 4/17/2020. ALSO, BURNS THROUGH GAS QUICKLY. I SEEM TO GO GET GAS OFTEN AS IT QUICKLY BURNS THROUGH HALF A TANK, THEN STAYS THERE FOR A WHILE THEN QUICKLY DOWN TO 1/4 TANK. I WAS SENT FROM TOYOTA THAT THEY KNEW THIS IS A PROBLEM BUT DON'T KNOW HOW TO FIX. NOW WHEN I CALL THEM, THEY TELL ME THEY KNOW NOTHING ABOUT THIS PROBLEM. YET IN THEIR LETTER SAID DO NOT TOP OFF AND DO NOT WAIT UNTIL THE FUEL LIGHT OR WILL RUN OUT OF GAS.

Mileage: 120

THE 14.5-GALLON GAS TANK IN MY 2020 TOYOTA RAV4 HYBRID HAS A DEFECT THAT PREVENTS THE TANK FROM BEING FILLED TO CAPACITY. THIS DEFECT NOT ONLY FAILS TO COMPLY WITH FEDERAL AND STATE GAS TANK REGULATIONS, WHICH PROHIBIT THE SALE OF VEHICLES THAT CANNOT FILL 90 PERCENT OR WITHIN TWO GALLONS OF THEIR NOMINAL GAS TANK CAPACITY, BUT SUFFER FROM A SUBSTANTIALLY REDUCED DRIVING RANGE. THE FUEL TANK DEFECT PREVENTS ME FROM GETTING ANYWHERE NEAR THE VEHICLES' ADVERTISED 550-PLUS-MILE RANGE (I AVERAGE 400-425 GALLONS A TANK), WHICH WAS A MAJOR SELLING POINT AND FOR WHICH I PAID A PREMIUM PRICE FOR; THIS HAPPENS AT EVERY INTERVAL I HAVE TO FILL UP ON GAS. I FEEL THIS IS A SAFETY HAZARD AS WELL, I MAY RUN OUT OF FUEL WHICH MAY RESULT IN AN ACCIDENT OR LEAVE ME STRANDED ON THE SIDE OF A BUSY OR DESERTED ROAD AND WITH A NY WINTER, IT IS JUST NOT SAFE TO BE STRANDED IN THE COUNTRYSIDE WHEN IT IS FREEZING COLD OUTSIDE. RUNNING OUT OF FUEL MAY ALSO DAMAGE MY VEHICLES FUEL SYSTEM TOO! THE OWNER'S MANUAL WARNS THAT IF MY VEHICLE RUNS OUT OF FUEL OR THE FUEL IS TOO LOW, THE HYBRID SYSTEM MAY NOT BE ABLE TO START.

Mileage: 200

THE FUEL TANK IS RATED AT 14.6 GAL BUT THE MOST I HAVE BEEN ABLE TO GET OUT IS 11 GAL. THE ISSUE IS CONSISTENT ACROSS EVERY FUELING PERIODS AND AFTER TAKING IT TO THE SERVICE CENTER TWICE, THE ISSUE HAS NOT BEEN FIXED AND THE RESPONSE HAS BEEN THAT THE FUEL TANK HAS NO ISSUES. I HAVE SHOWN THE PROOFS TO THE SERVICE CENTER AND YET THEY DENY CLAIMS.

I PURCHASED MY BRAND NEW 2020 RAV4 HYBRID ON 7/1/2020 AND WAS TOLD THE CAR IS IN PERFECT CONDITION WITHOUT ANY ISSUE. STARTED WITH 2ND TANK OF GAS FILL UP, I NOTICE THE METER READING IS NOT CORRECT. WHEN I DROVE THE CAR AWAY ON 7/1/2020, THE READING SHOW SOMETHING LIKE "520 MILES TO EMPTY". WITH THE 2ND TANK FILL UP, THE READING CHANGED TO "480 MILES TO EMPTY". WHEN COMES TO THE 4TH TANK FILL UP, THE READ IS NOW SHOWING "410 MILES TO EMPTY". ALSO, BASED ON THE CAR SPECIFICATIONS, THE TANK SIZE IS 14.5 GAL, BUT I CAN ONLY FILL UP AROUND 10 GALLONS OF GAS, THE TANK WOULD BE FULL. I BROUGHT THE CAR TO THE TOYOTA DEALER WHERE I PURCHASED IT TODAY. I WAS JUST TOLD THEY NEED TO REPLACE THE FUEL TANK ALONG WITH SOME OTHER PARTS ON THE ALMOST BRAND NEW CAR. THIS IS NOT RIGHT. TOYOTA SOLD THE CAR WITH MAJOR ISSUE TO ME AND WITHOUT DISCLOSE THE INFORMATION AT THE TIME OF THE SALE. THE ISSUE WAS LONG EXIST BEFORE I PURCHASE THE CAR AFTER GOOGLED THE ISSUE ONLINE. THEY SHOULD HAVE DISCLOSED THE FAULTY ISSUE OF THE CAR AT THE TIME OF THE PURCHASE.

Mileage: 8

FUEL TANK DOES NOT FILL COMPLETELY AND SHOWS INACCURATE READING ON THE DRIVER CONSOLE

Mileage: 5,000

WHEN THE EMPTY LIGHT ON THE GAS TANK OF MY TOYOTA RAV4 HYBRID LE TURNS ON, I AM ONLY ABLE TO FILL THE TANK WITH 10.5 GALLONS. TOYOTA SPECS STATES THAT THE FUEL TANK SHOULD HAVE A 14.5 GALLON CAPACITY, AND WHEN THE EMPTY LIGHT TURNS ON, THERE SHOULD BE 2.3 GALLONS LEFT OF FUEL IN THE TANK. I HAVE COMMUNICATED THIS TO TOYOTA HEADQUARTERS AND TO ROSEVILLE TOYOTA IN CALIFORNIA, BUT THEY STATE THAT MY VIN NUMBER IS NOT WITHIN THE LIST OF AFFECTED CARS, AND THEY REFUSE TO CHECK ON THE ISSUE TO CONFIRM MY COMPLAINT AND ADD MY VIN TO ANY PROGRAM OR SUPPORT THEY MIGHT HAVE.

Mileage: 440

THE GAS TANK IS RATED AT 14.5 GALLONS. I HAVE NOT BEEN ABLE TO GET MORE THAN 10 GALLONS OF GAS AT FILL UP ONCE I HAVE GONE 30 MILES AFTER I HAVE 0 MILES REMAINING TO FILL UP. I CAN NOT GO ANYWHERE NEAR 580 MILES AS TOYOTA HAS STATED. I DO GET AROUND 43 MPG DRIVING IN CITY TRAFFIC ONLY.

Mileage: 1,500

VEHICLE'S FUEL TANK IS LISTED BY TOYOTA COMPANY AS 14.5 GALLON CAPACITY AND, IN REALITY, THIS TANK'S SHAPE ONLY ALLOWS IT TO FILL TO APPROXIMATELY 9 GALLONS. ADDITIONALLY, THE FUEL GAUGES "MILES TO EMPTY" DOES NOT APPEAR TO READ THE AMOUNT CORRECTLY. I HAVE ALMOST RUN OUT OF FUEL ON THE HIGHWAY AS A RESULT OF THE VEHICLE'S IMPROPER READING. THE ACTUAL GAS IN THE TANK WAS MUCH LOWER THAN THE VEHICLE ITSELF TOLD ME. THE RANGE IS ADVERTISED BY THE MANUFACTURER AT APPROXIMATELY 500 MILES WHEN IN REALITY IT APPEARS TO BE UNDER 300 MILES DEPENDING ON DRIVING CONDITIONS.

Mileage: 600

REFUELING ALLOWS ONLY AROUND 10 GAL. BEFORE THE PUMP AUTOMATICALLY SHUTS OFF. THIS CAUSES SIGNIFICANT (100+ MILES) REDUCTION IN POSSIBLE MILEAGE COMPARED TO REPORTED DTE FROM TOYOTA, AND DOES NOT MATCH THE 14.5 GAL. FUEL CAPACITY REPORTED.

REFUELING FROM EMPTY ALLOWS ONLY AROUND 10 GAL. BEFORE THE PUMP AUTOMATICALLY SHUTS OFF. THIS CAUSES SIGNIFICANT (100+ MILES) REDUCTION IN POSSIBLE MILEAGE COMPARED TO REPORTED DTE FROM TOYOTA, AND DOES NOT MATCH THE 14.5 GAL. FUEL CAPACITY REPORTED.

Mileage: 2,500

CAN NOT FILL FUEL TANK TO FULL. ONLY ABOUT 11 GALLONS WHEN IT SHOULD BE AT 14.5. CAN NOT GET MILEAGE TOLD IT SHOULD GET

Mileage: 1,000

GAS TANK WILL NOT FILL WITHIN TWO GALLONS OF CAPACITY AND GAS GAUGE DOES NOT ACCURATELY REFLECT FUEL REMAINING.

Mileage: 100

FUEL GAUGE DOES NOT CORRECTLY SHOW VOLUME IN THE GAS TANK. WHEN GAUGE READS EMPTY AND LIGHT COMES ON ONLY 9-10 GALLONS OF FUEL WILL COMPLETELY FILL THE TANK. SUPPOSEDLY CAPACITY IS 14.5 GALLONS.

Mileage: 100

SO I KNEW BEFORE BUYING THIS CAR THAT IT HAD A DEFECTIVE FUEL TANK DESIGN. THE SHAPE OF THE TANK DOESN'T ALLOW FOR THE FUEL VAPOR TO CIRCULATE PROPERLY WHICH IN TURN MAKES THE FUEL WAND THINK THE THE TANK IS FULL WHEN IT REALLY ISN'T EVEN CLOSE. THAT BEING SAID, I TOLD MYSELF IF I NOTICED THIS DEFECT, THAT I WOULD SUBMIT THIS REPORT BECAUSE IT'S THE ONLY WAY TOYOTA IS GOING TO FIX IT FOR LATER CUSTOMERS. THIS ISN'T A SAFETY ISSUE SO I FULLY EXPECT TO NEVER SEE A RECALL OUT OF THIS AND ALL OF US ARE JUST GOING TO HAVE TO DEAL WITH IT. THE FIRST SIGN THAT I RECEIVED A DEFECTIVE FUEL TANK WAS WHEN MY FIRST TANK OF GAS ONLY GOT ME 400 MILES. THIS VEHICLE, IF FILLED COMPLETELY SHOULD GET YOU AT LEAST 500 TO 530 MILES ON MIXED DRIVING. SO I PULLED INTO THE STATION AND SURE ENOUGH, THE FUEL HANDLE STOPPED AT 12 GALLONS. THAT'S WITH ABOUT A GALLON IN THE TANK ALREADY SO REALLY ABOUT 11. I THEN PROCEEDED TO FILL THE TANK THE REST OF THE WAY AT ABOUT 1/4 GALLON INCREMENTS AND AFTER 10 MINUTES, I FINALLY GOT IT TO 14.5. NOT TOPPED OFF AT ALL, JUST TO THE TOP OF THE TANK + OR - A QUARTER GALLON. SO AGAIN, MY REASON FOR POSTING THIS IS NOT THAT I'M MAD OR SURPRISED THIS HAPPENED, IT'S JUST SIMPLY TO DO MY PART IN TRYING TO GET TOYOTA TO DO RIGHT BY THEIR CUSTOMERS AND FIX THIS ISSUE. THIS PROBLEM CONTINUES TO PUTS A SMALL BUT STILL ANNOYING BLACK MARK ON AN OTHERWISE AMAZING VEHICLE.

Mileage: 402

I HAVE BEEN HAVING AN ISSUE WITH THE GAS TANK OF MY 2020 TOYOTA RAV4 HYBRID LE. THE TANK CAN NEVER BE FILLED TO IT'S FULL CAPACITY OF 14.5 GALLONS. I CAN ONLY ADD 9 OR SOMETIMES 10 GALLONS AND THE GAS TANK GAUGE SHOWS ONLY 3/4 OF THE TANK FILLED AFFECTING THE MPG AND THE RANGE OF THE VEHICLE.

Mileage: 300

FUEL GAUGE/FUEL TANK PROBLEM. TANK HOLDS 14.5 GALLONS, BUT AUTOMATIC SHUT-OFF ALLOWS ONLY 10 GALLONS. FUEL GAUGE THEN SHOWS "FULL." DISPLAYS AND FUEL-LOW WARNINGS COME ON AFTER ABOUT 400 MILES, WITH FUEL GAUGE SHOWING "EMPTY."

Mileage: 1,100

THE VEHICLE IS HESITATING, JERKING WHEN COMING TO A SLOW STOP AND WHEN GIVING IT GAS. WHEN PUTTING GAS IN THE CAR THE PUMP AUTOMATICALLY SHUT OFF. WHEN I TURNED THE CAR BACK ON IT SHOWED THAT THE TANK WAS ONLY 3/4 FULL. I PUT MORE GAS AGAIN AND THE GAS TANK OVERFLOWED.

Mileage: 100

THE GAS TANK IS NOT ABLE TO BE FILLED. ONLY 9 GALLONS CAN BE ENTERED. THE DRIVE RANGE IS ONLY 400 MIKES VS THE 540 OF THE TANK COULD BE COMPLETELY FILLED

Mileage: 1,000

MY 2020 TOYOTA RAV4 HYBRID IS SUPPOSED TO GET 4.5 GALLONS OF FUEL, BUT I AM ONLY ABLE TO FILL UP TO 9 GALLONS FROM EMPTY. WHEN GETTING FUEL, I TOP OFF AND AM STILL ONLY AVERAGING 9 GALLONS PER FILL UP. THIS IS A KNOWN ISSUE WITH TOYOTA, BUT NO FIX.

2020 RAV4 HYBRID VEHICLE IS RATED FOR AND ADVERTISED AS HAVING AN APPROXIMATELY 580 MILE FUEL RANGE. PURCHASED NEW, AND DROVE OFF THE LOT WITH A FULL TANK AND 7 MILES ON THE ODOMETER, THE EMPTY FUEL TANK LIGHT CAME ON AT JUST LESS THAN 370 MILES OF NORMAL HIGHWAY AND CITY DRIVING. WENT TO "FILL UP" THE VEHICLE AND IT TOPPED OFF AT ONLY 11 GALLONS. THE TANK CAPACITY IS ADVERTISED AS 14.5 GALLONS. MY ASSUMPTION IS THAT EITHER THE FUEL GAUGE IS DEFECTIVE, OR THE FUEL TANK IS SMALLER THAN ADVERTISED. EITHER WAY, THIS MAKES THE ACTUAL FUEL RANGE OVER 200 MILES LESS THAN ADVERTISED. I WAS TOLD AT THE DEALERSHIP THAT THE "RESERVE FUEL" AMOUNT IS 3.5 GALLONS, HOWEVER, TOYOTA USA HAS TOLD ME THE RESERVE AMOUNT IS 2.2 GALLONS. THIS IS A SAFETY ISSUE - IIN ORDER TO GET THE FUEL RANGE I NEED, I HAVE TO DRIVE IT NEARLY 200 MILES PAST THE LOW-FUEL INDICATOR, WHICH PUTS ME AT INCREASED RISK OF RUNNING OUT OF FUEL ON THE INTERSTATE. ADDITIONALLY IT'S NOT CLEAR WHAT WILL HAPPEN IF/WHEN THE FUEL TANK IS DEPLETED. TOYOTA HAS CHOSEN NOT TO INFORM BUYERS OF THIS FUEL GAUGE DEFECT PRIOR TO PURCHASE, AND INSTEAD ACTIVELY ADVERTISES THE LONG FUEL RANGE - THIS FITS THE DEFINITION OF FRAUD, AND IS COMPLETELY UNVERIFIABLE UNTIL YOU PURCHASE AND DRIVE THE VEHICLE HUNDREDS OF MILES. HAD I KNOWN, I PROBABLY WOULD NOT HAVE PURCHASED THIS VEHICLE, BECAUSE OF THIS FUEL RANGE SAFETY ISSUE, AND NOT KNOWING HOW MUCH FUEL IS LEFT IN THE VEHICLE.

Mileage: 370

FUEL CAPACITY FOR THE VEHICLE IS SUPPOSE TO BE `14.5 GALLONS, HOWEVER THE VEHICLE ONLY FILLS UP TO 10 GALLONS WHEN EMPTY .

I BOUGHT A 2020 TOYOTA RAV4 HYBRID FOR FUEL EFFICIENCY. I'VE HAD IT NEARLY 6 MONTHS AND HAVE NOT BEEN ABLE TO REALIZE ANY FUEL EFFICIENCY DUE TO A FAULTY FUEL TANK. MY GAS GAUGE WAS AT 1/4 TANK AND I REFUELED. THE PUMP STOPPED AFTER REACHING 'FULL'. WHEN I RESTARTED THE VEHICLE AFTER 'FILLING UP', THE GAUGE WENT TO 3/4 TANK INSTEAD OF FULL. AT ANY GIVEN TIME, I DO NOT KNOW HOW MUCH FUEL IS IN THE TANK, THEREFORE, I CANNOT TELL IF THE VEHICLE IS EVEN FUEL EFFICIENT. MY PREVIOUS CAR WAS A 2003 TOYOTA RAV4 NON-HYBRID AND I'D REFUEL EVERY 2 WEEKS AND IT HAS THE SAME SIZE FUEL TANK THAT THE 2020 TOYOTA RAV4 HYBRID SUPPOSEDLY HAS (14.5 GALLONS). IT FEELS LIKE THE FUEL TANK IS HALF THAT SIZE. I'M HAVING TO REFUEL MY 2020 TOYOTA RAV4 HYBRID WEEKLY TO KEEP FROM LEAVING ME STRANDED BECAUSE THE GAS GAUGE IS READING INCORRECTLY. TOYOTA NEEDS TO CORRECT THIS ISSUE ASAP.

Mileage: 3,800

CAR DOES NOT FILL UP WITH FUEL TO MANUFACTURER SPECIFICATIONS. CANNOT GET MORE THAN 10 GALLONS INTO 14.5 GALLON TANK. SERIOUS SAFETY ISSUE.

FUEL TANK IS ADVERTISED AS 14.5 GALLONS /580 MILES PER TANK. BRAND NEW VEHICLE OFF THE LOT ONLY FILLS UP TO 8 GALLONS AND GETS 420MILES PER TANK

Mileage: 500

VEHICLE HAS A 14.5 USG GAS TANK AND GETS APPROXIMATELY 40MPG AS PER THE VEHICLE COMPUTER. THE VEHICLE SHOULD HAVE A RANGE OF APPROXIMATELY 560 MILES. AT 390 MILES, THE DISTANCE TO EMPTY DISPLAY WAS 44 MILES AND THE GAS GAUGE NEEDLE WAS JUST ABOVE E. AT THE FILL UP THE PUMP KICKED OFF AT 9.6 GALLONS. WHEN TRYING TO ADD MORE GAS, THE PUNP KICKED OFF AGAIN AT 10.1 GALLONS. THE GAS GAUGE READS FULL AND THE DISTANCE TO EMPTY READS 470 MILES. I AM EITHER 4 GALLONS SHORT OF A FULL TANK OR THE GAUGE READS EMPTY WHEN THERE IS 4 GALLONS REMAINING. I HAVE OWNED THIS CAR FOR 4 WEEKS. A SERVICE WRITER AT THE DEALERSHIP DENIES ANY KNOWLEDGE OF THE PROBLEM AS THERE IS NO ACTUAL RECALL NOTICE. TOYOTA IS AWARE OF THE PROBLEM AND HAS NO REMEDY. DEALERSHIPS HAVE BEEN MADE AWARE THROUGH INTERNAL MEMOS WHICH ARE AVAILABLE ONLINE. THE RESPONSE FROM THE DEALERSHIP IS TO LEAVE IT FOR A DAY TO BE LOOKED AT. I REALIZE THERE IS NO CURRENT FIX, BUT DEALERSHIPS SHOULD BE DOCUMENTING COMPLAINTS.

Mileage: 909

FUEL TANK DOES NOT FILL UP 14.5 GALLONS. IT ONLY FILLS UP ABOUT 9-10 GALLONS OF FUEL. MILEAGE RUN ON FULL TANK IS WAY WAY LESSER THAN WHAT IS ADVERTISED.

FUEL INDICATION IN CAR IS INCORRECT. WHEN FUELING TO FULL DOES NOT INDICATE FULL AND FUEL GAUGE APPEARS INCORRECT AS QUANTITY DECLINES VERY QUICKLY. NOT ABLE TO TELL FROM THE GAUGE HOW MUCH FUEL IS ACTUALLY IN THE CAR. HAPPENS AT ALL SPEEDS IN ALL CONDITIONS SINCE CAR PURCHASED ON 04/18/2020

Mileage: 150

FUELING ENDS PREMATURELY. TOPPING OFF FUEL TANK CAN TAKE AS MUCH AS 2 MORE GALS.

Mileage: 3,500

FUEL GAUGE IS INACCURATE AS WELL AS MILES REMAINING CALCULATIONS ARE INACCURATE. FUEL GAUGE INDICATES EMPTY WHEN APPROXIMATELY 2+ GALLONS REMAIN IN THE FUEL TANK. *TR

I PURCHASED A 2020 TOYOTA RAV4 HYBRID LIMITED ADDITION FROM TOYOTA OF ESCONDIDO AND TOOK DELIVERY IN DECEMBER OF 2019. UPON DELIVERY, I NOTICED THE INSTRUMENTATION SAID THIS VEHICLE HAD 575 MILES TO EMPTY. WE WENT ON OUR ANNUAL CHRISTMAS TRIP TO N. CALIFORNIA. I NOTICED THAT OUR FIRST REFUELING I COULD NOT FILL THE TANK MORE THAN 9.5 TO 10 GALS OF FUEL WHEN SYSTEM SAYS LOW FUEL. THIS HAPPENS CONSISTENTLY SINCE THE FIRST FILL UP IN DEC 2019 TO NOW MAY 2020. THE BEST MILEAGE TO EMPTY HAS BEEN CONSISTENTLY 415 - 430 MILES TO EMPTY. WHERE DOES THIS EXPLAIN THE 14.5 GALLON FUEL TANK. SECONDLY WITH VERY CAREFUL AND TEDIOUS DRIVING IN TOWN OR HIGHWAY CANNOT ATTAIN ANYWHERE NEAR THE VEHICLE STICKER OF 41/38 MPG. THE BEST I CAN OBTAIN IN TOWN IS 31.5 MPG. I TOOK THE VEHICLE IN SEVERAL TIMES TO ADDRESS THIS ISSUE AND WAS TOLD THERE WAS NO FIX IN PLACE FOR THE FUEL ISSUE, BUT THEY ARE AWARE OF THIS ISSUE AND HAVE KNOWN OF THIS ISSUE SINCE 2019 MODELS. THEY HAD THE VEHICLE FOR THE DAY AND RETURNED IT TO ME WITH A FUEL ECONOMY READING OF 61 MPG. I WAS ASTONISHED AND ASKED HOW DID THEY DO THIS. THERE WAS NOT REPLY. JUST DRIVING THE VEHICLE HOME FROM THE DEALER THE FUEL ECONOMY STARTED TO FALL DRASTICALLY AND WITHIN 2 DAYS THE ECONOMY WAS BACK TO 31.5 MPG. *TR

Mileage: 390

THE GAS TANK WILL HOLD UP TO 10 GALLONS OF GAS AND TRYING TO ADD MORE CAUSES THE TANK TO OVERFLOW, EVEN WHEN THE FUEL LIGHT INDICATES THE GAS TANK ISN'T FULL. VEHICLE IS ADVERTISED TO HOLD 14.5 GALLONS. *TR

Mileage: 20

TOYOTA ADVERTISES THE 2020 RAV4 HYBRIDS ARE EQUIPPED WITH 14.5 GALLON FUEL TANKS, THE HYBRID ALLEGEDLY SHOULD GET 41 MILES PER GALLON FOR CITY DRIVING, 38 MPG FOR HIGHWAY DRIVING AND A COMBINED 40 MPG. THIS SHOULD APPROXIMATELY PROVIDE A RANGE OF 580 MILES ON A TANK OF GAS. HOWEVER, MY RAV4 HYBRID CANNOT REACH THAT RANGE BECAUSE WHEN REFUELING, THE GAS PUMP NOZZLE AUTOMATICALLY SHUTS OFF BEFORE THE TANK IS CLOSE TO BEING FULL. ADDING 8 GALLONS OF GAS WHEN THE LOW FUEL LIGHT IS ILLUMINATED CAUSES THE FUEL NOZZLE TO SHUT OFF. TRYING TO ADD MORE FUEL ALLEGEDLY CAUSES AN OVERFLOW EVEN THOUGH THE TANK SHOULD HOLD 14.5 GALLONS TOTAL. WHEN I CHECKED WITH THE DEALER ABOUT THE ISSUE THEY DO NOT HAVE ANY FIX FOR THIS ISSUE AND THEY HAVE SAID TOYOTA ALREADY KNOWS ABOUT THE ISSUE. I GOT PISSED OFF BECAUSE BOTH THE DEALER AND TOYOTA KNOWS ABOUT THE ISSUE, BUT THEY HIDE THIS INFORMATION FROM ME WHILE SELLING THIS CAR. I GUESS THEY CANNOT ADVERTISE FUEL TANK CAPACITY AS 14.5 GAL, WHAT THEY ARE DOING IS UNETHICAL. I WISH I GET AN OPTION TO RETURN MY CAR AND GET MY MONEY BACK.

Mileage: 300

FUEL GAUGE DOES NOT REFLECT THE TRUE AMOUNT OF FUEL IN THE FUEL TANK. IT SEEMS TO BE SHOWING LESS FUEL FOR EXAMPLE THE RAV4 HYBRID HAS A CAPACITY OF 14.7 GALS OF FUEL. FILLING UP WHEN THE INDICATOR SHOWING ABOUT 18 MILES AND ABOUT 1/4 TANK. RE-FUELING ONLY 9.8 GALLONS WAS PUT INTO THE TANK. THE 2020 RAV4 HYBRID WILL ACHIEVE GOOD GAS MILEAGE AND AT 1/4 TANK SHOULD BE ABOUT 3.7 GAL. IN THIS CASE IT SHOULD HAVE 4.5 GALLONS. I WOULD ASSUME THAT A RESERVE WOULD BE 2 GALLONS WHICH WOULD GIVE ME 60+ MILES UNTIL COMPLETELY EMPTY. NOW IT IS BETTER TO HAVE MORE FUEL INSTEAD OF THE OPPOSITE OF LESS FUEL. BUT DEFINITELY THE 2020 RAV4 HYBRID HAS A FUEL INDICATOR ISSUE. WHICH FROM MY RESEARCH HAS THE SAME ISSUE STARTING FROM THE REDESIGNED 2019 RAV4. IT WOULD ALSO SEEM THAT TOYOTA HAS NOT BEEN INCLINED TO PROVIDE A FIX FOR THE ISSUE, SINCE THIS IS OCCURRING IN TWO MODEL YEARS. TOYOTA NEEDS TO ADDRESS THE ISSUE IN A TIMELY MANNER AND IN MY OPINION IT HAS NOT DONE FOR ITS CUSTOMERS. I ASK THE NHTSA TO INVESTIGATE THIS ISSUE TO PROVIDE REDRESS TO THE OWNERS OF THE RAV4 STARTING WITH THE REDESIGN 2019 MODEL YEAR. YOUTUBE HAS NUMEROUS COMPLAINTS FOR THIS ISSUE. I HAVE CONTACTED TOYOTA SUPPORT BY PHONE AND THEY SAY ARE AWARE OF THE ISSUE I REPORTED BUT HAVE NO TRUE FIX OR WHY IT IS OCCURRING. I PREVIOUSLY OWNED A 2017 RAV4 HYBRID AND THIS ISSUE WAS NOT REFLECTED IN THIS MODEL YEAR. WHEN FILLING AT ABOUT 1/4 TANK I WOULD BE PUMPING ABOUT 12-12.5 GALLONS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WITH FUEL GAUGE ON EMPTY AND DISTANCE TO EMPTY (DTE) SHOWING LESS THAN 20 MILES LEFT, AM ONLY ABLE TO FILL WITH 10-10.5 GALS OF FUEL IN A 14.5 GAL TANK.

THE FUEL TANK DOES NOT FILL TO ITS ADVERTISED CAPACITY OF 14.5 GALLONS. I GET ONLY ABOUT 10 GALLONS UNTIL IT STOPS.

ATTEMPTED TO FILL THE FUEL TANK ON 2020 RAV4 HYBRID WHICH REFLECTED THAT IS WAS BELOW 1/4 FULL, BUT WAS ONLY ABLE TO PUT IN 7 GAL WHICH OBVIOUSLY DID NOT REFLECT A FULL TANK (14.5GAL)

Mileage: 387

I CANNOT FILL THE TANK FULL. I HAVE TRIED SEVERAL GAS STATION PUMPS AND FILLING SLOWLY AFTER THE PUMP CLICKS OFF. WITH TIME AND EFFORT, I CAN GET ANOTHER 2 GALLONS IN, BUT THE RANGE IS LESS THAN ADVERTISED. THIS HAS OCCURRED WITH EVERY FILL SINCE I PURCHASED THE VEHICLE. I INVESTIGATED ON-LINE AND WITH MY SERVICE DEPT AND SAW OTHERS ARE HAVING THE SAME ISSUE. I ALSO SAW A CLASS ACTION SUIT. I FILED A COMPLAINT WITH TOYOTA AS WELL.

Mileage: 400

THE FUEL TANK ACCEPTS BETWEEN 9.5 AND 10 GALLONS TOTAL FOR A REFILL, EVEN WHEN IT HAS THE LOW FUEL LIGHT LIT. AFTER ADDING 9.5 GALLONS TO AN EMPTY TANK, THE FUEL GAUGE SHOWS FULL. THE TANK SPECS CLAIM A 14.5 GALLON TANK. THE VEHICLE ESTIMATES THE DISTANCE YOU CAN TRAVEL APPARENTLY ASSUMING A 14.5 GALLON TANK. RELYING ON THE ESTIMATED DISTANCE YOU CAN DRIVE IS NOT A GOOD IDEA, YOU WILL END UP STRANDED. THE FUEL TANK NOT ACCEPTING A FULL 14.5 GALLONS IS A PROBLEM. THE SAFETY ISSUE COMES IN WHEN THE "DISTANCE TO EMPTY" IS SIGNIFICANTLY MISREPRESENTED, BEING OFF BY AS MUCH AS 140MILES RIGHT AFTER FILLING THE TANK AND DROPPING FASTER THAN WOULD MAKE SENSE GIVEN THE PROMINENTLY REPORTED MPG VALUE ON THE SCREEN.

Mileage: 600

SINCE PURCHASING, THE VEHICLE WILL NOT ALLOW FOR FULL FILLING OF GAS TANK TO 14.5 SPECIFIED GALLONS. THE REPORTED RANGE OF THE VEHICLE IS THEREBY REDUCED. IN ADDITION, THE VEHICLE IS NOT ACHIEVING ANYWHERE NEAR ITS MFG SPECIFIED GAS MILEAGE OF 27/30/29. THE MOST THE VEHICLE CAN ACHIEVE IS 22.4 MPG.

Mileage: 100

VEHICLE'S FUEL TANK WILL NOT FILL TO THE ADVERTISED CAPACITY OF 14.5 GALLONS. STOPS AT APPROXIMATELY 10 GALLONS. THIS ISSUE IS KNOWN BY THE MANUFACTURER AND DEALERSHIPS ABOUT THE MODEL YEAR AND CONTINUES INTO THE NEW. THE BUYERS ARE NOT INFORMED OF THIS BEFORE THE SALE IS MADE. WHY ARE TOYOTA AND THEIR DEALERSHIPS BEING ALLOWED TO CONTINUE THIS DECEPTIVE BUSINESS PRACTICE?

Mileage: 300

WHILE FUELING THE VEHICLE CAN ONLY PUT 10 GALLONS OF FUEL IN THE GAS TANK NO MATTER HOW EMPTY THE VEHICLE IS.

Mileage: 586

WHEN DOING MY FIRST FILL UP, MY GAS TANK WAS ONLY ABLE TO TAKE 11.19 GALLONS OUT OF THE 14.5-GALLON TANK AND THAT WAS AFTER DRIVING PAST WHEN THE REFUEL LIGHT HAD COME ON. THE RANGE OF THE TANK WAS THE PRIMARY REASON FOR PURCHASING THE RAV4 HYBRID AND UPON DOING MY RESEARCH I SEE THIS IS A PROBLEM FOR MANY RAV4 OWNERS. WITH A NEW 30 THOUSAND DOLLAR CAR HAVING THIS MUCH OF A FLUCTUATION IN ESTIMATED AND ACTUAL RANGE MEANS THAT THERE IS A DIFFERENCE OF OVER 100 MPG MISSING FROM THE RANGE. I DO NOT TRUST THE VEHICLE AND HOW IT REPORTS ITS INFORMATION AND DON'T FEEL COMFORTABLE ENOUGH TO TAKE A FAMILY TRIP AS I CAN'T TELL WHAT THE TRUE RANGE OF MY VEHICLE IS. IT IS STATED THAT TOYOTA IS LOOKING INTO THE ISSUE BUT THAT THEY SENT THE NOTICE OUT TO DEALERS AND SERVICE DEPARTMENTS, THIS SHOULD HAVE BEEN DISCLOSED BEFORE PURCHASING THE VEHICLE AND THIS IS NOT RIGHT AS FAR AS BUSINESS PRACTICES GO. ASIDE FROM THAT THE FACT THAT I DON'T GET TO FILL A FULL TANK THANK I PAID FOR BECAUSE OF THE SYSTEM OR DESIGN IS NOT OK. PLEASE HELP TO REMEDY THIS. I ALSO VIDEOTAPED MY FIRST TANK FILL UP WITH VIN EVIDENCE THAT THE VEHICLE IS MINE.

Mileage: 393

GAS TANK EITHER DOES NOT HOLD THE 14 GALLONS PROMISED OR DOES NOT ALLOW ALL FUEL TO BE USED. TANK ONLY ACCEPTS APPROX 9 GALLONS ON FILLUP. RANGE DISPLAYED ON DASH IS GREATLY DIMINISHED FROM PUBLISHED INFORMATION.

Mileage: 3,200

2020 RAV4 HYBRID XSE WILL NOT FILL TO A FULL TANK OF FUEL AFTER COUNTLESS REPEATED ATTEMPTS. THE OWNERS MANUAL STATES IT'S A 14.5 GALLON TANK AND ONCE THE LOW FUEL LIGHT COMES ON YOU SHOULD HAVE ABOUT 2.2 GALLONS OF RESERVE FUEL. I AM UNABLE TO GET EVEN CLOSE TO THE 12.3 GALLONS GIVE OR TAKE IT SHOULD NEED. I CAN ONLY PUMP AROUND 9 GALLONS OF FUEL. THIS LEAVES ME WITH ONLY GETTING A RANGE OF 350+ MILES TO A TANK. ALSO THIS ISSUE WAS DISCOVERED IN 2019 AND NO ONE LET ME KNOW MY 2020 WOULD BE AFFECTED BY THIS WHEN PURCHASING. TOYOTA SHOULD HAVE MADE THIS CLEAR BECAUSE IT WOULD HAVE CHANGED MY DECISION. ALSO AFTER REPEATED ATTEMPTS AT THE DEALERSHIP THEY SAID THEY HAVE NO FIX FOR THIS ISSUE AT THE TIME.

Mileage: 1,500

UNABLE TO FILL FUEL TANK TO ADVERTISED CAPACITY (14.5 GALLONS). THIS IS A RECURRING ISSUE. WHEN FUEL IS LOW INDICATED BY FUEL GAUGE AND DISTANCE TO EMPTY CALCULATION, NEARING EMPTY, I AM ONLY ABLE TO FILL 9.5-10.5 GALLONS MAX.

THIS IS FOR A 2020 RAV4 HYBRID, THE NTHSA SYSTEM SEEMS TO BE LUMPING THIS TOGETHER WITH THE REGULAR RAV4. THE FUEL TANK HAS ISSUES ACCEPTING FUEL UP TO THE LEVELS SPECIFIED IN THE MANUAL OR THE CALIBRATION OF THE FUEL LEVEL SENSOR IS OFF. PER THE OWNERS MANUAL PROVIDED BY TOYOTA WHEN THE REFUEL LIGHT ILLUMINATES THE CAR HAS APPROXIMATELY 2.2 GALLONS OF FUEL REMAINING. WHEN THIS LIGHT ILLUMINATES I AM ONLY ABLE TO FILL THE CAR WITH 9-10 GALLONS OF FUEL. THE TANK CAPACITY IS 14.5 GALLONS SO THE CAR IS MISSING 2.3-3.3 GALLONS OF FUEL EVERY FILL UP. THE FUEL GAUGE DOES NOT READ FULL AT THIS POINT EITHER. TO GET THE MISSING FUEL INTO THE VEHICLE YOU CAN SLOWLY "TOP OFF" UNTIL THE CORRECT AMOUNT OF FUEL HAS BEEN ADDED BUT THIS BECOMES A SAFETY CONCERN AS THE PUMPS SAFETY MECHANISMS CONSTANTLY ENGAGE MAKING IT IMPOSSIBLE TO TELL WHEN THE TANK IS ACTUALLY FULL AND WHEN IT WILL BEGIN SPEWING OUT THE EXTRA FUEL ON TO THE GROUND. I WATCHED THE FIRST FILL AT THE DEALERSHIP AND THIS DID NOT OCCUR. THE ISSUE SLOWLY PROGRESSED IN THE FOLLOWING FILLS AND NOW OCCURS DURING EVERY FILL.

Mileage: 1,000

HAS PROBLEMS FILLING UP GAS TO THE FULL TANK

THE GAS TANK ON MY NEW TOYOTA RAV4 HYBRID, MODEL YEAR 2020 WILL NOT EVER FILL TO CAPACITY OR ANYWHERE NEAR IT. I PURCHASED IN NOVEMBER 2019. THE ADVERTISED RANGE OF THE CAR WAS OVER 500 MILES PER TANK AND MY RANGE IS ONLY 375 MILES TYPICALLY. AFTER A SEARCH ONLINE I SEE THIS IS A KNOWN PROBLEM EVEN BEFORE I PURCHASED THE CAR, YET I WAS NEVER INFORMED OF THE DEFECT OF THE TANK BY TOYOTA THAT IT WILL NOT FILL TO ANYWHERE NEAR THE STATED 14.5 GALLONS.

Mileage: 300

GAS TANK DOES NOT FILL ALL THE WAY

I PURCHASED MY CAR ON 12-21-19 WITH THE EXPLICIT SALES CLAIM THAT THE 2020 RAV4 HYBRID TANK HOLDS 14.5 GALLONS. I WAS PROMISED THAT I COULD DRIVE OVER 550 MILES ON ONE TANK OF GAS. HOWEVER, I HAVE HAD TO REFUEL MY CAR 3 TIMES ALREADY. EACH TIME WHEN MY CAR FUEL TANK EMPTY LIGHT TURNED ON, I COULD ONLY GET BETWEEN 10-10.8 GALLONS UNTIL IT'S 'FULL.' I HAVE BEEN ABLE TO DRIVE ONLY 354-413 MILES ON A 'FULL' TANK OF GAS, A FAR CRY FROM THE 550 MILES PROMISED. I HAVE CONTACTED TWO DEALERSHIPS AND HAVE OPENED UP A CASE NUMBER WITH TOYOTA CORPORATION. THEY DENY EVER HAVING HEARD OF THIS PROBLEM AND DO NOT HAVE A FIX. DOING A QUICK SEARCH ONLINE PULLS UP COUNTLESS SIMILAR COMPLAINTS ABOUT THIS CAR ON CAR FORUMS. I ALSO LEARNED THAT A COUPLE OF CLASS ACTION LAWSUITS HAVE ALSO BEEN RECENTLY FILED.

Mileage: 1,193

CAR STOPPED AT GAS STATION WITH FUEL GAUGE EMPTY. CAR ADVERTISED AS HAVING A 14.5G FUEL TANK AND A RANGE OF 550+ MILES. WHEN TANK IS EMPTY IT WILL ONLY ALLOW 10-10.5 GALLONS OF FUEL BEFORE FULL. HAS EXHIBITED THIS BEHAVIOR ALL 4 TIMES BEING FILLED UP. TOYOTA HAS NOT ADDRESSED THIS SINCE THE REDESIGNED 2019 MODEL YEAR AND CONTINUES TO SELL CARS WITH NO NOTIFICATION TO CUSTOMERS LEAVING THEM TO GUESS HOW MUCH FUEL IS LEFT OR, AT WORSE TRY TO OVERFILL TO CAPACITY.

Mileage: 1,600

MY 2020 TOYOTA RAV4 HYBRID DOES NOT GET THE RANGE NOR FUEL TANK CAPACITY AS ADVERTISED BY TOYOTA. THE FUEL TANK IS SPECIFIED AS 14.7 GALLONS, BUT MAXIMUM THAT I AM ABLE TO PUT IN IS AROUND 12 GALLONS AFTER FUEL TANK IS COMPLETELY EMPTY. BEING ABLE TO PUMP EVEN THIS MUCH FUEL INTO THE TANK IS ONLY POSSIBLE AFTER MANY PUMP RESTARTS. THIS IS A BOTH A SAFETY AND ENVIRONMENTAL HAZARD AS I HAVE TO CIRCUMVENT THE AUTOMATIC PUMP STOP.

Mileage: 900

THE ACTUAL FUEL TANK CAPACITY OF THE 2019-2020 RAV4 HYBRIDS DO NOT MATCH THE ADVERTISED CAPACITY. THE AVERAGE AMOUNT OF FUEL THAT HAS BEEN ABLE TO ENTER THE TANK WHEN THE GAUGE SHOWS NEARLY EMPTY IS 9-11 GALLONS IF UNSAFE FUELING PRACTICES ARE USED. THE FUEL NOZZLE FROM THE PUMP MUST BE PULLED OUT FROM THE VEHICLE TO PREVENT IT FROM SHUTTING OFF WHILE REFUELING.

Mileage: 450

FUEL FILLING SHUTS OFF WHEN AT GAS PUMP. TANK NOT CAPABLE OF FILLING TO TOYOTA SPEC GALLON CAPACITY (14.5). MAXIMUM 10.5 GALLONS. GREATLY REDUCING OVERALL MILEAGE AND POSING SAFETY RISK WHEN MANUALLY TOPPING OFF GAS TANK.

Mileage: 1,000

OUR 2020 TOYOTA RAV4 HYBRID XSE HAS A FAULTY FUEL TANK. TOYOTA ADVERTISED THAT THE TANK IS 14.5 GALLONS. WE ARE ONLY ABLE TO FILL ABOUT 10 GALLONS.

WHEN THE LOW FUEL LIGHT COMES ON (IN THE MANUAL INDICATES THERE'S ABOUT 2.2 GALLONS LEFT IN THE TANK), I CAN PUMP ABOUT 9 GALLONS OF FUEL INTO THE TANK TO THE FIRST CLICK-OFF FROM THE GAS PUMP. SO, FOR A 14.5-GALLON TANK WITH A *2.2-GALLON RESERVE I SHOULD BE ABLE TO PUT ABOUT 12 GALLONS IN WHEN I FUEL UP, NOT 9 GALLONS. THE FUEL GAUGE WILL NOT SHOW FULL WHEN FUELING AND THE PUMP FIRST CUTS OFF, IT'S BETWEEN 3/4 AND FULL. THE DTE (DISTANCE TO EMPTY) WILL SHOW ABOUT 410 MILES AT THIS POINT. IT IS NOT POSSIBLE TO FILL THE TANK TO IT'S STATED CAPACITY. THIS HAS BEEN CONFIRMED BY A TECHNICIAN AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE. TOYOTA INDICATED TO THE TECHNICIAN THAT THERE IS NO FIX. TOYOTA IS CONTINUING TO SELL THE RAV4 HYBRIDS WITH DEFECTIVE GAS TANKS.

Mileage: 359

TOYOTA ADVERTISED AND SOLD THE CAR WITH 14.5 GALLON TANK, BUT I CANNOT FILL MORE THAN 10 GALLONS BEFORE THE PUMP SHUTS OFF AUTOMATICALLY, AND I DO NOT GET THE RANGE THAT IS ADVERTISED.

Mileage: 430

THE GAS TANK OF MY 2020 RAV4 HYBRID IS NOT FILLING PROPERLY. THE TANK IS SUPPOSED TO BE 14.5 GALLONS. MY FUEL GAUGE WILL READ JUST ABOVE EMPTY AND MY DISPLAY SAYS THAT I HAVE 29 MILES TO EMPTY. WHEN I GO TO FILL-UP MY TANK, THOUGH, IT CUTS OFF AFTER ROUGHLY 8.6 - 9 GALLONS. IF IT WAS TRULY ALMOST EMPTY, THIS IS WAY SHORT OF THE AMOUNT OF GAS THAT IT WILL TAKE TO FILL-UP MY TANK. WHEN I TURN THE CAR BACK ON, MY GAS GAUGE READS BETWEEN 3/4 AND FULL. BETWEEN FILL-UPS, I CAN ONLY DRIVE ABOUT 380 MILES. TOYOTA ADVERTISES ABOUT 580 MILES BETWEEN FILL-UPS. THIS HAS HAPPENED EVERY TIME I FILL-UP AND AT DIFFERENT GAS STATIONS.

Mileage: 500

THE GAS TANK WILL NOT COMPLETELY FILL AT THE GAS STATION. WHEN THE GAS LIGHT COMES ON AND SHOWS THAT IT IS EMPTY, I WILL GO TO THE GAS STATION AND IT WILL ONLY ALLOW ME TO FILL UP ABOUT 9-10GALLONS OF GAS. THE GAS TANK IS LISTED AS BEING 14.5GALLONS. THEREFORE, THE REPORTED GAS MILEAGE THAT WAS EXPECTING TO GET FROM THIS CAR IS EXTREMELY UNDER RATED AND INCORRECT. I CAN SLIGHTLY SQUEEZE THE GAS HANDLE AND PUT MORE FUEL IN THE TANK BUT I RUN THE RISK OF POTENTIALLY OVERFILLING AND SPILLING FUEL ON THE GROUND. THIS IS EXTREMELY FRUSTRATING.

Mileage: 400

THE FUEL TANK WILL ONLY ACCEPT LESS THAN 10 GALLONS OF FUEL. THE STATED CAPACITY OF THE FUEL TANK BY TOYOTA IS 14.5 GALLONS. THIS DEFECT CAUSES AT LEAST TWO PROBLEMS: THE MARKETED RANGE OF THE VEHICLE IS MARKEDLY DIMINISHED, AND THE FUEL GAUGE GIVES FALSE, MISLEADING INFORMATION TO THE POINT YOU NEVER KNOW HOW MUCH FUEL IS LEFT. THESE ARE SAFETY ISSUES BECAUSE YOU DO NOT KNOW FOR SURE WHEN AND WHERE YOU WILL RUN OUT OF FUEL.

Mileage: 300

TOYOTA ADVERTISES CAR WITH 14.5 GALLONS OF GAS WITH 590 MPG RANGE AND FUEL TOPS OFF AT 10 GALLONS ONLY.

FUEL GAUGE DOES NOT PROPERLY REGISTER CORRECT FUEL AMOUNT IN VEHICLE. IT IS SHOWING EMPTY WITH ABOUT 4.5 GALLONS LEFT IN FUEL TANK. DEALERSHIP REFUSES TO ADMIT THERE IS AN ISSUE AND TRIES TO BLAME IT ON ETHANOL FUEL ADDITIVES....

Mileage: 2,300

I WAS TOLD MY TOYOTA RAV4 HYBRID HAS A 14.5 GALLON GAS TANK. EVEN WHEN FILLING UP WHEN THE GAS LIGHT TURNS ON, I AM BARELY ABLE TO FILL 10 - 11 GALLONS. UPON FILL-UP, THE SYSTEMS SHOW 520 MILES (EXAMPLE) TO EMPTY BUT WITHIN 20 MILES OF DRIVING THE BALANCES RUNS DOWN TO UNDER 450.

THE VEHICLE'S FUEL TANK CAPACITY IS 14.5 GALLONS. WHEN THE FUEL GAUGE ON THE DASH SHOWS 1/8 OF A TANK, I CAN ONLY ADD 9-10 GALLONS OF FUEL BEFORE THE FUEL PUMP CLICKS OFF. AT A FUEL TANK LEVEL OF 1/8, I SHOULD BE ABLE TO PUT 12-13 GALLONS OF FUEL IN THE TANK. THERE IS NOT A SAFETY ISSUE HERE, BUT I'M NOT ABLE TO GET THE DRIVING RANGE ON A TANK OF FUEL THAT I WAS EXPECTING WHEN I PURCHASED THE VEHICLE. I SHOULD BE GETTING A RANGE IN EXCESS OF 500 MILES PER FILL UP, BUT I'M ONLY GETTING AROUND 400.

Mileage: 850

2020 RAV4 XLE HYBRID. FUEL GAUGE SHOWS EMPTY WHEN ONLY APPROXIMATELY 10 GALLONS OF THE 14.5 GALLON TANK HAVE BEEN USED. THIS LEADS TO GETTING FAR LESS RANGE FROM A TANK OF GAS THAN THE VEHICLE SHOULD OR IS ADVERTISED TO GET. WHEN YOU FILL THE TANK THE COMPUTER FIRST ESTIMATES OVER 500 MILE RANGE BUT THEN QUICKLY DROPS AND ACTUAL RANGE YOU GET IS MORE THAN 100 MILES LESS DUE TO THE FUEL TANK PROBLEM.

Mileage: 350

VEHICLE INDICATES FUEL EMPTY (GAS GAUGE AND WARNINGS) AFTER APPROX 350 MILES. FUEL TANK SUPPOSED TO BE 14.5 GAL., BUT TANK ONLY ACCEPTS 9-10 GALLONS FUEL BEFORE SHUTOFF. 1 FULL TANK FROM DEALER PLUS 1 FILL-UP WITH SAME RESULT. VEHICLE ALSO ONLY AVERAGING 36 MPG AFTER 2 TANKS MOSTLY HIGHWAY & NOW INTO 1 TANK MIXED CITY/HIGHWAY (TOYOTA INDICATES 38 HIGHWAY/40 CITY). EITHER FUEL TANK IS DEFECTIVE/CAPACITY IS INACCURATE, GAUGES/COMPUTER/WARNINGS ARE DEFECTIVE, OR BOTH?

Mileage: 350

GAS LIGHT COMES ON AFTER THE CAR HAS CONSUMED ~10 GALLONS. THE VEHICLE IS ADVERTISED HAVING 14.5 GALLON TANK WITH 580 MILE TRIP.

Mileage: 1,000