2004 TOYOTA SIENNA Structure Problems

The contact owns a 2004 Toyota Sienna. The contact stated that while the liftgate door was opened, the door had erroneously closed and failed to remain opened. The vehicle was taken to the local dealer who diagnosed that the rear hatch door struts were faulty and needed to be replaced. The vehicle was not repaired. The contact was informed that the VIN was included in NHTSA Campaign Number: 08V244000 (STRUCTURE); but parts were on back order. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2004 Toyota Sienna. The contact stated while the vehicle was parked, the tailgate inadvertently opened, then closed independently. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the tailgate hydraulic struts needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that she noticed that the failure had reoccurred in 30-degree temperatures on two occasions. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.

Mileage: 140,000

Passenger right slider Will not open! Only opens About 8 inches. This is a safety hazzard for a passenger back seat r/h! This is well known condition! Could be deadly, in the right Surcomstance

PART # 69300-08011 REAR LEFT DOOR LATCH WITH POWER SLIDING DOOR MALFUNCTION CAUSING A SAFETY PROBLEM DOOR REMAINED OPENING AND CLOSING COULD CAUSE PASSENGER OR ITEMS TRANSPORTING TO FALL OUT OF VEHICLE .IT ALSO CAUSED BATTERY TO DRAIN VEHICLE WOULDN'T START WITHOUT BEING JUMPED EVEN REPLACED BATTERY WITH A NEW BATTERY SAME THING HAPPENED . THIS PART HAS BECOME A PROBLEM IN MANY OF THESE 2004 TOYOTA SIENNA MINI VANS . A SAFETY RECALL NEED TO BE CONCIDERED .

ONE OF THE TWO SUPPORT CYLINDERS FOR THE REAR HATCH ON OUR 2004 TOYOTA SIENNA FAILED IN FALL 2019, SO THE REAR HATCH WOULD NOT STAY UP. THE LIFTGATE SUPPORT CYLINDERS HAD PREVIOUSLY BEEN REPLACED BY TOYOTA UNDER RECALL. WE PURCHASED TWO NEW SUPPORT CYLINDERS, TOYOTA PART #68905-AE022'SUPPORT CYLINDER' FROM CAMELBACK TOYOTA IN PHOENIX, AZ, D/B/A TOYOTA PARTS FACTORY, BY MAIL, SHIPPED 11/19/19. I INSTALLED BOTH OF THE NEW SUPPORT CYLINDERS WITHIN A COUPLE OF WEEKS. NOTE THAT BOTH OF THE OLD SUPPORT CYLINDERS WERE REPLACED WITH NEW TOYOTA PARTS, NOT JUST THE ONE WHICH HAD FAILED. HOWEVER, WITH THE NEW SUPPORT CYLINDERS, WHEN THE WEATHER GETS COOL (BELOW 50 F) AND THE LIFTGATE IS OPENED USING THE ELECTRIC OPENER, THE LIFTGATE GETS PART WAY UP AND REVERSES, COMING DOWN UNEXPECTEDLY. THIS REPRESENTS A SAFETY HAZARD, AS THE DOOR CAN HIT SOMEONE STANDING BELOW IT. THIS IS EXACTLY THE BEHAVIOR FOR WHICH TOYOTA ISSUED THE RECALL ON THE SUPPORT CYLINDERS. THE UNEXPECTED REVERSING HAPPENS ON LEVEL GROUND WITH NORMAL USE OF THE LIFTGATE. IT STARTED HAPPENING SHORTLY AFTER THE NEW SUPPORT CYLINDERS WERE INSTALLED. TOYOTA CUSTOMER SERVICE TODAY TOLD ME THAT THEY WOULD NOT WARRANTY THE SUPPORT CYLINDERS, EVEN THOUGH THIS IS A SAFETY ISSUE. AS THE PROBLEM STARTED OCCURRING WHEN THE 2019 SUPPORT CYLINDERS WERE ESSENTIALLY NEW, THERE IS NO ASSURANCE THAT REPLACING THEM AGAIN WOULD SOLVE THE PROBLEM. IT APPEARS THAT TOYOTA IS SELLING REPLACEMENT SUPPORT CYLINDERS WHICH DO NOT MEET THE LIFTGATE'S SUPPORT REQUIREMENTS.

Mileage: 247,000

SLIDING DOORS DON'T PROPERLY LATCHED LIKE THEY ARE SUPPOSE TO WHEN ATTEMPTING TO CLOSE DOOR CAUSING A SAFETY ISSUE FOR PASSENGERS . IT HAPPENS WHEN VEHICLE IS PARKED OR MOTION ON ROAD WAY OR IN PARKING SPACE .

Mileage: 120,000

BOTH POWER SLIDING DOORS FREEZE SHUT ANY TIME THERE ARE FREEZING TEMPERATURES AND ANY MOISTURE, AND CANNOT BE OPENED EITHER WITH POWER OR MANUALLY. ATTEMPTING TO OPEN A DOOR WILL ONLY OPEN IT 1/4", SUFFICIENT TO ACTIVATE THE DOME LAMPS, BUT THEN WILL NOT CLOSE. AFTER DRIVING AND WARMING UP, THE DOOR MAY RANDOMLY OPEN AT ANY TIME, PRESENTING A SAFETY HAZARD.

Mileage: 108,000

TL* THE CONTACT'S MOTHER OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE OF THE DASHBOARD HAD A DEEP CRACK. THE CONTACT WAS UNAWARE IF A WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY TOYOTA (LOCATED AT 5 HEITZINGER PLAZA, SEASIDE, CA 93955, (831) 393-3020) WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 234,000.

Mileage: 234,000

TOOK MY TOYOTA SIENNA 2004 IN FOE EXHAUST WORK AND THE TECHNICIAN ALERTED ME THAT THE CAR HAD EXCESSIVE CORROSION. THE SUSPENSION/ENGINE CRADLE WAS RUSTED OUT AND HAD HOLES. ADVISED THE CAR WAS UNSAFE TO DRIVE. VERY UPSETTING AS EVERYTHING ELSE IS GREAT WITH THE VEHICLE AND PLANNED ON DRIVING IT FOR MANY MORE MILES. THIS IS A VERY DANGEROUS CONDITION WHICH COULD HAVE RESULTED IN INJURY OR EVEN DEATH TO MY FAMILY OR OTHERS. I HAVE BEEN DRIVING AROUND WITH MY FAMILY IN THIS VEHICLE THINKING IT WAS SAFE!

Mileage: 159,000

DOOR STOP ON DRIVER SIDE BROKE AFTER MAKING LOUD POPPING NOISE. TOYOTA DEALER IN MONTCLAIR CA WAS NO HELP. VAN HAS ONLY 64K MILES AND WE ARE THE ONLY OWNERS. I ALWAYS THOUGHT OF TOYOTA AS DEPENDABLE. THIS IS A SAFETY ITEM AND THEY WONT STAND BEHIND IT.

Mileage: 60,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE FAILED AN INSPECTION DUE TO EXTENSIVE RUST, CORROSION, AND HOLES ASSOCIATED WITH THE FRAME (ENGINE CRADLE). AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FRAME, ENGINE CRADLE, AND SUSPENSION ARMS MAY NEED TO BE REPLACED, OTHERWISE THE VEHICLE WAS UNSAFE TO BE DRIVEN AND THE PARTS MAY FRACTURE AT ANY MOMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

MY VAN WAS IN A PARKING LOT. IT WAS A CLEAR HUMID 95 DEGREE DAY. HADN'T RAINED IN DAYS. THE VAN HADN'T BEEN WASHED RECENTLY. I OPENED THE REAR LIFTGATE MANUALLY, GOT IN THE VAN BUT IT WOULDN'T CLOSE WITH THE INTERIOR BUTTON IN SEVERAL ATTEMPTS. IT TOOK 4 ATTEMPTS TO CLOSE IT MANUALLY. THIS IS THE SECOND TIME THIS HAPPENED. I DIDN'T MAKE NOTE OF THE NUMBER OF BEEPS EMITTED. THE FIRST TIME IT HAPPENED, I DIDN'T TAKE NOTE OF THE WEATHER CONDITIONS, BUT THE LIFTGATE WOULD ONLY CLOSE AFTER REPEATED MANUAL ATTEMPTS.

Mileage: 125,000

TOYOTA SIENNA FRACTURED DEFECTIVE LEFT FRONT DOOR CHECK POCKET POPPING NOISE. IT'S A BROKEN WELD, THE WHOLE DOOR HAS TO BE REPLACED AT THE COST OF CLOSE TO $2000. OBVIOUSLY IT'S A MANUFACTURING DEFECT.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR MADE AN ABNORMAL NOISE. TOYOTA OF TEMECULA VALLEY WAS CONTACTED ABOUT AN UNKNOWN RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE CRACKED DASHBOARD STILL UNDER WARRANTY, SEEKS ASSISTANCE WITH REPLACEMENT DASHBOARD. *SMD THE CONSUMER STATED THE PARTS TO REPAIR THE VEHICLE WERE NOT AVAILABLE. UPDATED 10/31/2017*JS

LLEVE EL TOYOTA POR UN RECALL REPARAR CINTURONES EN 2016 EN ESA MISMA OCACION,REPORTE QUE EL DASHBOARD PRESENTABA GRIETAS PEQUEAS DIJERON TOYOTA NO SE HACA RESPONSABLE POR ESE DAO Y LISTO NO TUVE MS QUE RESIGNARME SABIENDO ERA ERROR DE FABRICA EL CAR CASI NO SE USA EL MES 05/2017 TOC PAGAR LA REGISTRACION Y PIDEN ANOTAR EL MILLAJE TOM UNA FOTO DE NOCHE CON FLASH Y A VER FOTO SE NOT UNAS GIETAS FUE CUANDO PROCED A IR INSPECCIONAR BIEN EL DASHBOARD ME PERCAT SE HABAN FORMADO GRIETAS MS GRANDES Y EN LUGARES MUY DIFCILES DE VER FUI A TOYOTA EN COTTMAN AV PHILADELPHIA.PA Y PED HABLAR CON UN REPRESENTANTE Y EXPLIQU TODO Y QUE HABIA REPORTADO ESTE DAO DESDE 2016 Y ME DENEGARON LA AYUDA ME DIJO NO PODA HACER NADA,PORQUE YA SE HABIA PASADO EL TIEMPO QUE TOYOTA DIO PARA REPARAR DIJE PORQU NUNCA ME AVISARON O ENVIARON UN RECALL COMO LO HICIERON ANTES Y ME DIJO SEGURO SE EXTRAVI MI CORREO QU YO PUEDO CREER SE EXTRAVIE UNO O DOS CORREOS PERO USTED DICE FUERON VARIAS VECES QUE TOYOTA DIO TIEMPO A SOLUCIONAR ESTO Y PORQU LA PRIMERA VEZ REPORTE ESTE DAO ME LO NEGARON USTEDES TIENEN MI CORREO-E Y OTROS Y RESPONDI NO PODA HACER NADA,UN EMPLEADO ESCUCHO MI PROBLEMA SE ACERC Y EN VOZ BAJA ME RECOMEND PONER QUEJA A SERVICIO AL CLIENTE LO HICE PERO SE NEGARON AYUDARME AN EXPLICANDO TODO Y TOYOTA SABE ES UN DAO DE FBRICA NO ENTIENDO SI ES UN RECALL ESTOS NO CADUCAN Y ELLOS DICEN NO ES UN RECALL SINO ES UN RECALL,ENTONCES COMO DICEN ME AVISARON Y NUNCA RECIB TAL AVISO NO PUES O SABER SI HAY QUE LLEVAR EL CAR A TOYOTA PARA UN RECALL O OTRA COSA SI TOYOTA NO ME AVISA ELLOS TIENEN EN SUS REGISTROS MIS DATOS QUE CURIOSO TOYOTA DICE SEGURO SE EXTRAVIO CORREO Y A LOS DAS ME LLEGA AVISO OFRECIENDO SUS SERVICIOS Y COMO LE DIJE A ESTA PERSONA DE TOYOTA,PARA QUE SE VAN A ROBAR DE BUZN UN AVISO SI ESO SLO LE SIRVE A MI VEHCULO SEA UN RECALL O OTRO TIPO DE AVISO

THE DRIVERS SIDE DOOR CHECK ASSEMBLY HAS BROKE. THE METAL IN THE ARM HAS TORN APART AND THE MOUNT TO THE DOOR HAS TORN OFF THE FRAME OF THE DOOR. AFTER RESEARCHING ON THE INTERNET HOW TO FIX IT I HAVE SEEN MULTIPLE PEOPLE WITH THE SAME ISSUE. IT SEEMS THAT THE MOUNTING TO THE DOOR IS WEAK AND HAS A TENDENCY TO FALL APART AND BREAK. NOT HAVING A DOOR CHECK IS DANGEROUS. THIS IS MY WORK VEHICLE AND HAVING THE DOOR SWING OPEN ALL THE WAY ISN'T GOOD. IT CAN DAMAGES OTHER PEOPLES CARS AND IT HAS ME ALWAYS BEING FEARFUL OF IT SWINGING OPEN ALL THE WAY.

Mileage: 140,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD STARTED CRACKING IN THE CENTER APPROXIMATELY FIVE YEARS AGO. CURRENTLY, OTHER CRACKS DEVELOPED ALL OVER THE DASHBOARD, INCLUDING THE EDGE OF THE PASSENGER SIDE AIR BAG COMPARTMENT. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE EXTENSION OF THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE'S POWER SLIDING DOORS OPERATED INDEPENDENTLY AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO STEVENSON TOYOTA WHERE IT WAS DIAGNOSED THAT THE DOOR ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN A LIMITED WARRANTY FOR THE DOORS, WHICH HAD EXPIRED. THE CONTACT'S DAUGHTER SUSTAINED MINOR SCRAPES FROM THE DOOR CLOSING INDEPENDENTLY ON HER FOOT. MEDICAL ATTENTION WAS NOT REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000.

Mileage: 118,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS AND LIFTGATE BECAME INOPERABLE. THE FAILURE OCCURRED RANDOMLY AND THE DOORS LOCKED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER (TOYOTA OF COLCHESTER) WHERE IT WAS DIAGNOSED THAT THE CABLE AND DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE EXCEEDED THE MILEAGE ALLOWED TO REMEDY THE VEHICLE PER AN IN-HOUSE RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000.

Mileage: 230,000

METAL AROUND SCREWS HOLDING DOOR LATCH BROKE MAKING IT IMPOSSIBLE TO CLOSE DOOR.

Mileage: 170,000

DOOR HINGES ARE FALLING OFF OF VEHICLE. BOTH MY DRIVER SIDE AND PASSENGER SIDE FRONT DOORS AND NOW MY DRIVERS SIDE SLIDER DOOR HINGES HAVE FALLEN OFF. THE DOOR HINGES ARE LITERALLY FALLEN OFF OF THE VEHICLE! MY LAST VISIT TO DEALER 4/2017 WAS FOR YET ANOTHER SLIDER DOOR MOTOR REPAIR (2X ONE SIDE/ 3X THE OTHER AT $1200 EACH). BUT, THIS TIME WAS DIFFERENT THEY TOLD ME I WAS LUCKY THE SLIDER DOOR DID NOT FALL OFF DRIVING DOWN THE ROAD BECAUSE THE HINGE WAS COMPLETELY BROKEN OFF!! THIS IS NOW THE 3RD BROKEN HINGE ALL ON DIFFERENT DOORS. I CALLED TOYOTA AND THEY SAID THEY HAVE MET THEIR OBLIGATION ON A 14 YEAR OLD VEHICLE. NAME ONE OTHER MAKE/MODEL/YEAR OF ANY MANUFACTURES VEHICLE THAT THE DOOR HINGES FALL OFF. THEY KNOW, AND HAVE KNOWN FOR A LONG TIME, THERE IS A PROBLEM WITH DOOR HINGES ON SIENNA 04-06 VEHICLE - HENCE THEIR " LIMITED WARRANTY ENHANCEMENT" ISSUED FOR THESE PROBLEM. THIS IS MANUFACTURERS RECALL NOT A LIMITED WARRANTY ENHANCEMENT. YOU MUST LOOK INTO TO THIS AND FORCE TOYOTA TO MAKE THIS RIGHT! IT IS DANGEROUS! MOST KIDS SIT IN THOSE BACK SEATS WITH THE SLIDER DOORS. THANK GOODNESS NO ONE FELL OUT OF MY DOOR WHILE DRIVING DOWN THE ROAD.

Mileage: 125,000

RIGHT SIDE SLIDING DOOR OPERATES SPORADICALLY, NOT OPENING ALL THE WAY TO LOCK IN PLACE.

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR CRACKED/STICKY/MELTING DASHBOARD RECALL. *SMD

RIGHT PASSENGER SLIDING DOOR WILL NOT SHUT MECHANISM INSIDE APPEARS TO HAVE BROKEN. OCCURRENCE HAPPENED GETTING OUT OF VEHICLE

Mileage: 145,000

IN GROCERY STORE PARKING LOT ,PUT GROCERIES IN DRIVER SIDE BACK POWER SLIDING DOOR . WENT TO SHUT AND DOOR WOULD NOT SHUT ALL THE WAY . IT WAS STUCK .FINELY GOT IT SHUT AFTER ,ABOUT 30 MINUTES .GOT HOME POWER CABLE HAD BROKEN RUSTED AND FRAYED .RECALL WAS FOUND ,BUT TOYOTA WILL NOT FIX !!! THIS HAPPEN 2YRS. AGO 2014 & STILL TRYING TO GET THIS RECALL FIXED ..THEY SAID I HAD TO MANY MILES ON THE VAN ,THAT I GOT IN 2011.. IT HAD 146,892 MILES WHEN THE DOOR CABLE BROKE & WAS INSPECTED . THIS IS VERY DANGEROUS .I WILL NOT LET ANY CHILDREN SIT NEXT TO THAT BROKEN POWERED BACK DRIVER SLIDING DOOR !! THIS SHOULD BE A MANDATORY RECALL !! MILES SHOULD NOT BE A CONCERN ! LIFE OF A PERSON SHOULD BE . I'M STILL FIGHTING TO GET THIS FIXED & IT'S 2016 .. BROKEN ,RUSTED & FRAYED POWER CABLE NOT FUNCTIONAL & INOPERATIVE & CAN BE VERY DANGEROUS ! BECAUSE IT'S POWERED WITH OR WITHOUT THE AUTOMATIC DOOR FEATURE .TOYOTA NEEDS TO UP DATE THIS RECALL TO A SAFETY MANDATORY RECALL WITH NO LIMITS !!!!

Mileage: 146,800

MY REAR HATCH WONT OPEN WITH BUTTON UP FRONT OR REMOTE

I AM ALSO AN UNFORTUNATE OWNER OF A 2004 TOYOTA SIENNA WITH A FAILED FRONT DOOR CHECK. ISN'T AN ORGANIZATION LIKE NHTSA SUPPOSED TO MAKE A MANUFACTURER WITH SUCH AN OBVIOUS, EXTENSIVE AND COMMON ISSUE LIKE THIS PROVIDE A SUITABLE REPAIR?? AN EXTENSION TO THE WARRANTY IS NOT....NOT AN ANSWER. THIS IS JUST A PISS POOR DESIGN AND THE PIECE OF FIRE HOSE I SCREWED TO THE DOOR AND THE BODY IS A BETTER DESIGN THAN THE PIECE OF JUNK THE FACTORY PUT OUT. THIS IS UNBELIEVABLE AND UNACCEPATABLE.

DRIVER DOOR ARM/HINGE HAS PUSHED THROUGH AND TORE THE METAL IN THE DOOR FRAME FROM WHAT APPEARS TO BE A BAD WELD ACCORDING TO ONLINE RESOURCES OF PEOPLE REPORTING SIMILAR PROBLEMS. WE BOUGHT THE VEHICLE USED AND HAD NO INFORMATION THAT MAY HAVE BEEN SENT TO PREVIOUS OWNERS PRIOR TO MARCH 2012. DOOR WAS MAKING A POPPING NOISE WHEN YOU WOULD OPEN OR SHUT IT. ONE DAY I COULDN'T ROLL DOWN MY WINDOW ALL OF THE WAY WHEN THE DOOR WAS CLOSED. WHEN THE DOOR WAS OPEN THE WINDOW WOULD ROLL DOWN NORMALLY. WE LOOKED INSIDE OF THE DOOR TO SEE WHAT WAS CAUSING IT AND NOTICED THE ARM WAS INSIDE OF THE DOOR WITH TORN METAL ATTACHED TO IT. LOOKS LIKE THE ARM WAS DEFECTED AND EVENTUALLY PUSHED THROUGH THE DOOR FRAME RIPPING THE METAL. DATE OF MARCH 2016 IS WHEN THE WINDOW STOPPED ROLLING DOWN ALL OF THE WAY. THE NOISES WERE HAPPENING FOR YEARS.

PASSENGER DOOR DOES NOT WORK. WE PURCHASED VEHICLE USED AND THEY SAID THEY HAD THE DOOR DISCONNECTED FROM THE ELECTRICAL BUTTONS SO IT IS MANUAL ONLY. I SEE RESOURCES ONLINE THAT SAY THERE IS A CABLE THAT FRAYS MAKING THE DOOR UNABLE TO OPEN OR CLOSE. MARCH 2012 IS WHEN WE PURCHASED VEHICLE FROM PREVIOUS OWNER. DOOR WAS NOT WORKING AT THAT TIME.

PASSENGER SIDE POWER SLIDING DOOR STUCK HALF-WAY DUE TO FRAYED POWER CABLE. DOOR CANNOT FULLY OPEN NOR FULLY CLOSE.

Mileage: 162,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE STRUTS FRACTURED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT WOULD NOT REPAIR THE VEHICLE BECAUSE THE EXTENDED WARRANTY COVERAGE EXPIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 143,900.

Mileage: 143,900

DOOR HAS A BROKEN WELD, THE WHOLE DOOR SWINGS OPEN AS THE WELD IS THE STOPPING DEVICE. THIS IS A MANUFACTURE DEFECT AND I AM NOT ABLE TO GET HELP FROM TOYOTA ON THIS AS IT HAS BEEN BROKE FOR OVER 4 YEARS.

Mileage: 150,000

THE DRIVER'S SIDE SLIDING DOOR NO LONGER OPENS/CLOSES WHEN THE BUTTONS ARE PUSHED (FROM THE CEILING IN THE FRONT, FROM A REMOTE KEY, AND FROM THE BUTTON RIGHT NEXT TO THE DOOR.)

Mileage: 152,000

THERE IS A POPPING NOISE FROM THE PASSENGER DOOR. APPARENTLY IT WAS A SAME PROBLEM WITH THE DRIVER SIDE DOOR THAT TOYOTA HAD REPAIRED. IT WAS THE WELDING OF THE SUPPORT TO THE DOOR THAT BECOME LOOSE. SIMPLY PUT IT, THEY HAVE PROBLEM WITH THE WELDING OF THE DOORS. THEY HAVE REPAIR ONCE ON THE DRIVER SIDE AND THE PASSENGER SIDE IS HAPPENING AGAIN. I AM AFRAID THE DOOR WILL COME OFF. I HAVE TOLD THEIR SERVICE DEPARTMENT BUT THEY REFUSE TO REPAIR IT.

AUTOMATIC PASSENGER SLIDING DOOR NOT WORKING. THE CABLE BECAME FRAIL AND IT IS NOT OPENING AND I HAVE TO CUT THE CABLE OFF TO OPEN THE DOOR.

THE RIGHT PASSENGER SLIDING DOOR CABLE HAS FRAYED TO THE POINT THAT THE DOOR WILL NOT OPEN OR CLOSE.

Mileage: 160,000

TAKATA RECALL I HAVE A TOYOTA SIENNA 2004. LAST YEAR, THE SLIDING DOOR CABLE WAS BROKEN AND IT WAS JUST PAST THE WARRANTY. I HAD TO PAY $1,200 TO HAVE IT FIXED AS THE DOOR COULD BE OPEN. AND THEN AFTER A FEW MONTH, THE DOOR CAN'T OPEN AUTOMATICALLY AND THE DEALER SAID A MOTOR FAILURE WHICH WOULD COST ANOTHER $1,000. I HEARD A LOT OF COMPLAINTS ABOUT TOYOTA SIENNA SLIDING DOOR AND UNFORTUNATE I AM ONE OF THE VICTIMS. I URGE TOYOTA TO TAKE THE RESPONSIBILITY AND PAY CUSTOMERS BACK.

PASSENGER POWER SLIDING DOOR WON'T OPEN OR CLOSE. DOOR ACTUATOR NOT WORKING

Mileage: 120,000

SLIDING DOORS TYPICALLY FREEZE SHUT IN WINTER, EVEN WHEN WATER IS NOT PRESENT (I.E. GARAGED). RENDERS INGRESS AND EGRESS IMPOSSIBLY THROUGH THESE DOORS. ALSO, MOTORS AND DOOR BEARINGS WEAR TO THE POINT OF POWER DOORS BECOMING INOPERABLE OR PLACE THEM IN CONTACT WITH THE BODY OF HE VEHICLE. MULTIPLE OWNERS REPORT THESE AND RELATED/SIMILAR ISSUES.

Mileage: 100,000

FRONT DRIVER SIDE DOOR STARTED MAKING POPPING NOISE WHEN OPENING AND CLOSING. THE CAR HAS ONLY 105,000 MILES AT TIME OF START OF PROBLEM.I HAVE READ THAT THERE ARE NUMEROUS SIENNA OWNERS OF VARYING MODEL YEARS WHO HAVE THE SAME PROBLEM. CAUSED BY A FAILING DOOR CHECK. IT IS AN ANNOYINGLY LOUD SOUND AND AS THE VEHICLE OWNER I AM CONCERNED ABOUT THE INHERENT DANGERS FROM FURTHER DETERIORATION. WHAT IF I AM UNABLE TO OPEN THE DOOR IN AN EMERGENCY? CAN THE DOOR FALL OFF? WHAT ABOUT POTENTIAL INJURY TO BYSTANDERS? WHAT WILL IT TAKE FOR TOYOTA TO DO A FULL RECALL? INJURIES, DEATHS AND LAWSUITS? THIS PROBLEM IS NOT DUE TO CARELESS USE OF THE VEHICLE. THIS IS DUE TO SHODDY WORKMANSHIP BY THE MANUFACTURER - TOYOTA. THEIR ABILITY TO MANUFACTURE RELIABLE PRODUCTS IS BECOMING INCREASINGLY SUSPECT. THEY DON'T SEEM TO BE WILLING TO TAKE FULL RESPONSIBILITY FOR THIS PROBLEM THEY CREATED. THEY SENT ME A LETTER SAYING THE WARRANTY ON THE VAN TO COVER THIS DEFECT HAS BEEN EXTENDED TO 5 YEARS AND 100,000 MILES. WELL, I BOUGHT THIS VEHICLE NEW IN 2004 AND NOW IT HAS 105,000 MILES (THE POINT AT WHICH THE PROBLEM BEGAN). THAT IS A USELESS WARRANTY. THEY NEED TO TAKE FULL RESPONSIBILITY FOR A MANUFACTURED DEFECT AND PROVIDE WARRANTIED REPLACEMENT TO CONSUMERS WHO HAD FAITH IN THEM AND PURCHASED THEIR PRODUCT. THIS IS A $2000 FIX TO REPLACE THE DOOR THAT THEY NEED TO TAKE RESPONSIBILITY FOR.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR CABLE FRACTURED AND CAUSED THE DOOR NOT TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CABLE CONNECTOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 162,000.

Mileage: 162,000

THE FRONT DOOR CHECK HAS COME LOOSE AND "POPS" WHEN OPENING/CLOSING. THIS RESULTS IN THE DOOR SWINGING SHUT WITHOUT WARNING AND COULD EASILY CAUSE PHYSICAL HARM TO AN ADULT AND SEVERE HARM TO A SMALLER CHILD. TOYOTA ISSUED A SEVERELY LIMITED "TECHNICAL SERVICE BULLETIN" THAT ONLY EXTENDED COVERAGE FOR THIS DEFECT TO 5 YEARS/100,000 (WHICHEVER CAME FIRST). HOWEVER, THE AVERAGE PERSON DOES NOT DRIVE 20,000 MILES PER YEAR SO THE PROBLEM IS NOW SHOWING UP EN MASSE AND TOYOTA IS REFUSING TO FIX THE KNOWN ISSUE. MY 2004 SIENNA STARTED SHOWING SIGNS OF THIS DEFECT BEFORE IT REACHED 100,000 MILES RECENTLY BUT BECAUSE IT WAS BEYOND 5 YEARS THEY HAVE REFUSED TO ADDRESS THIS SAFETY/PERFORMANCE ISSUE THAT HAS BEEN PREVIOUSLY ACKNOWLEDGED BY TOYOTA TO AFFECT AS MANY AS 600,000 VEHICLES. UNLIKE NUMEROUS OTHER TECHNICAL AND SAFETY ISSUES TOYOTA HAS RECALLED ON THIS SAME RANGE OF SIENNAS THIS DEFECT WAS PURPOSEFULLY LISTED AS A "TECHNICAL SERVICE BULLETIN" WITH A SEVERELY LIMITED EXTENSION WITH THE KNOWLEDGE THAT THE VAST MAJORITY OF OWNERS WOULD BE BEYOND THE EXTENSION BEFORE THEY BEGAN EXPERIENCING THE PROBLEM. THERE ARE NUMEROUS REPORTS OF DOORS GETTING STUCK, FALLING OPEN, SWINGING SHUT UNEXPECTEDLY AS A RESULT OF THIS ISSUE AND SHOULD BE CORRECTED BY TOYOTA UNDER A FULL RECALL.

Mileage: 98,216

THERE WAS A RECALL ON THE BACK HATCH DOOR. I REPORTED TO THE DEALERSHIP OF PURCHASE AND COMPLAINED THAT THE BACK DOOR HATCH SOMETIMES DID NOT CLOSE PROPERLY AND IN THE MIDST OR OPENING WHETHER ELECTRONICALLY OR MANUALLY WOULD COME DOWN AGAIN WHILE PUTTING GROCERIES ETC IN THE BACK AND SEVERAL TIMES WAS HIT ON THE HEAD OR BACK AND ALSO MY GRANDSON. VEHICLE WAS PARKED IN A PARKING LOT AND/OR AT MY HOUSE. IT HAPPENS 1 OUT OF 10-20 TIMES OPENING BACK HATCH.

Mileage: 110,000

BOTH PASSENGERS DOOR QUIT SHUTTING OR OPENING FROM INSIDE OR OUTSIDE. SINCE THEY ARE ELECTRONICALLY OPENED AND CLOSED THEY WOULD NOT OPEN MANUALLY. ONE DOOR OPENS JUST ABOUT 5 INCHES AND AUTOMATICALLY SHUTS AGAIN. THIS DOOR HAS NOT OPENED IN ABOUT 6 MONTHS. THIS IS THE DOOR ON DRIVERS SIDE BUT SECOND SEATS WITH SLIDING DOOR. PASSENGER SIDE DOOR SECOND SEAT OPENS AND CLOSES INTERMITTENTLY, SOMETIMES IT OPENS SOMETIMES NOT. IT HAS ALMOST SHUT MY PETS TRYING TO GO OUT THE DOOR AND AUTOMATICALLY WILL SHUT BACK. IT STARTED DOING THIS AROUND THE SAME TIME THE OTHER DOOR STOPPED OPENING AND SHUTTING. I MENTIONED THIS TO THE DEALERSHIP BUT THEY BRUSHED ME OFF. THE FRONT DRIVERS DOOR STARTED MAKING A NOISE WHEN OPENING AND WOULD CLOSE BY ITSELF WHEN JUST PARKED AND MADE A POPPING NOISE WHEN OPENED. ALSO TOLD THIS TO DEALERSHIP WITH SAME RESULTS. VEHICLE PARKED WHEN ALL OCCURRENCES HAPPENED. HAD TO PULL OVER ONE TIME OFF SIDE OF ROAD TO SEE WHY I COULDN'T OPEN DOORS FOR I HAD A SMALL 3 YR OLD CHILD IN A CAR SEAT AND WAS HARD TO GET HER OUT THROUGH THE PASSENGER FRONT DOOR FROM BACK SET OF SEATS.

Mileage: 126,000

REAR BACK DOOR FLEW OPEN AND UNABLE TO LATCH WHILE DRIVING ON PARKWAY.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR CABLE FRACTURED AND CAUSED THE DOOR TO REMAIN AJAR. THE CONTACT STATED THAT THE FAILURE ALSO CAUSED THE BATTERY TO BE DRAINED BECAUSE THE DOME LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

I WAS DRIVING FROM A MAJOR CITY HIGHWAY ONTO A FREEWAY. I WAS GOING 50MPH AND ACCELERATING TO THE APPROPRIATE FREEWAY SPEED OF 60MPH. AT THAT TIME, I REALIZED MY REAR WING WINDOWS WERE OPEN (IT OPENS AT THE REAR OF THE CAR AT AN ANGLE OF ABOUT 1 INCH) AND I PRESSED THE AUTOMATIC CLOSURE BUTTON. I HEARD A LOUD 'POP' ON THE PASSENGER SIDE. I LOOKED BACK AND THE WINDOW WAS GONE. I PULLED OVER TO THE SIDE OF THE HIGHWAY IMMEDIATELY. A CAR/JEEP WITH A FAMILY IN IT PULLED UP BEHIND ME. THEY WERE HIT BY THE WINDOW COMING OFF OF MY VEHICLE. THANK GOD NO ONE WAS HURT, BUT IT DID CAUSE DAMAGE TO THEIR VEHICLE. IT SHOOK BOTH THEM AND MYSELF UP. A WINDOW FLYING FROM A CAR ON A HIGHWAY COULD HAVE SERIOUSLY CAUSED DAMAGE AND INJURIES. WE WERE VERY LUCKY. I CALLED 911 TO REPORT THAT THERE WAS WINDOW DEBRIS ON THE HIGHWAY, AND TOLD THEM WHERE IT WAS. THAT WAY I WOULD NOT CAUSE AN ACCIDENT. PRIOR TO THIS HAPPENING, THERE HAD NEVER BEEN ANY PROBLEMS WITH OUR WING WINDOWS. AT THE TIME OF THE INCIDENT IT WAS JUST PAST 9PM, I WAS GOING HOME FROM WORK AND IT WAS DARK. I WAS ACCELERATING FROM 50 TO 60 ON A HIGHWAY. WE LIVE IN THE GREATER SEATTLE AREA SO THE ROAD CONDITIONS ARE ALWAYS WET BUT IT WAS NOT RAINING. IT WAS ABOUT 55 DEGREES F OUTSIDE. MY THEORY ABOUT WHAT HAPPENED TO THE WINDOW (COMING FROM AN ENGINEERING STUDENT) IS THAT THE PLASTIC BALL JOINT SEPARATED FROM ITS SHOULDER. THE WINDOW CAUGHT THE WIND FROM THE ACCELERATION AND THE HINGES WERE PULLED OFF OF THEIR ANCHOR. HOWEVER, OBVIOUSLY THIS IS ONLY SPECULATION. I HAVE CONTACTED MY INSURANCE COMPANY AND GOT A QUOTE FROM THE TOYOTA DEALERSHIP. UNFORTUNATELY, WHEN I CONTACTED TOYOTA HEADQUARTERS THEY WERE NOT INTERESTED AND COULD NOT GIVE ME AN EXPLANATION. I DECIDED TO CONTACT YOU BECAUSE I THINK THERE IS A SAFETY HAZARD WITH THIS WINDOW THAT SHOULD BE LOOKED INTO. PARTS SHOULDN'T JUST DETACH FROM A VEHICLE.

Mileage: 188,700

REAR PASSENGER ELECTRIC SLIDING DOOR DOES NOT OPEN OR CLOSE AND FAILED ONE DAY. THE DOOR LATCH ASSEMBLY IS ELECTRICALLY OPERATED AND THERE IS NO MANUAL OVERRIDE. THE DOOR CAN ONLY BE OPERATED ELECTRICALLY AND CANNOT BE OPENED MANUALLY AT ALL WITH OUT MAKING A $1500 - $3500 REPAIR TO REPLACE THE FAULTY ELECTRICAL SYSTEM (DOOR LATCH ASSEMBLY AND DOOR MOTOR) OF THE VEHICLE. THIS IS A POTENTIALLY LIFE THREATENING SITUATION FOR SMALL CHILDREN SINCE IF THERE IS AN ACCIDENT HOW ARE YOU GOING TO GET THE CHILDREN OUT OF THE VEHICLE SINCE THE DOOR CANNOT BE OPERATED MANUALLY? THIS ISSUE NEEDS TO BE INVESTIGATED AND A TOTAL RECALL OF ALL ELECTRICAL DOOR ASSEMBLIES NEED TO BE MADE FOR ALL YEARS AFFECTED AND A MANUAL OVERRIDE NEEDS TO BE ENGINEERED SUCH THAT CHILDREN'S LIVES ARE NOT AT RISK DUE TO FAULTY ENGINEERING.

Mileage: 125,000

BOTH SLIDING DOORS BROKE WITHIN 6 MONTHS OF ONE ANOTHER; ONE STILL OPERATES MANUALLY, THE OTHER CANNOT BE OPENED AT ALL. TOYOTA STATES THE $3000 REPAIR WILL NOT BE CONVERTED UNDER WARRANTY THOUGH THIS APPEARS TO A VERY FREQUENT PROBLEM DISCUSSED ON ONLINE CHATROOMS.

Mileage: 115,000

THE DRIVER'S SIDE DOOR HINGE IS BROKEN AND MAKES OPENING AND CLOSING OF THE DOOR DIFFICULT AND SEEMS UNSAFE. WE TOOK IT TOO THE DEALER AND THEY TOLD US IT'S NOT COVERED AND WILL COST TOO MUCH MONEY FOR US TO REPAIR.

Mileage: 63,000

DUE TO WHAT I HAVE LEARNED IS AMONG NEARLY ALL 2004 TOYOTA SIENNA OWNERS, THE SLIDING CAN DOORS FREEZE SHUT AND CAN'T BE OPENED. ON CHRISTMAS DAY 2012, MY VAN WAS PARKED ON THE STREET, AND AT ABOUT 1AM I WENT OUT TO START THE VAN AND WARM IT UP FOR MY FAMILY, ABOUT 15 MINUTE LATER I CAME OUT WITH THE KIDS TO LEAVE. I THEN DISCOVERED THAT THE DOORS WERE FROZEN SHUT. I TRIED PULLING MANY TIMES AND THEN TRIED HAVING SOMEONE GO INSIDE THE VAN AND PUSH WHILE I PULLED, IT DIDN'T WORK. THEN I HAD MY WIFE TAKE THE KIDS BACK IN THE HOUSE WHILE I WORKED ON IT, I GOT THE DOOR TO OPEN ABOUT AN INCH AND I STUCK MY FINGERS IN AND GRIPPED THE EDGE OF THE DOOR FOR BETTER LEVERAGE AND TO AVOID DAMAGING THE HANDLE. I THEN PULLED REALLY HARD AND IT CAME A LITTLE FURTHER OPEN. IT THEN ENGAGED THE AUTOMATIC CLOSE AND SHUT MY 4 FINGERS INTO THE DOOR. I WAS THEN ALONE OUTSIDE WITH ONE HAND STUCK IN THE DOOR, I SCREAMED FOR HELP AND FINALLY SOME PEOPLE CAME OUTSIDE AND RAN INSIDE THE VAN FROM THE DRIVERS DOOR AND TWO PEOPLE KICKED ON THE DOOR FROM THE INSIDE WHILE ONE PULLED FROM THE OUTSIDE UNTIL THEY BROKE THE FROZEN SEAL. MY FINGERS WERE IN EXTREME PAIN AND I COULDN'T BEND ANY OF THEM FOR SEVERAL HOURS. I HAD DEEP GROOVES ON EITHER SIDE OF MY FINGERS AND TO THIS DAY I HAVE SCAR TISSUE BUILD UP ON THE BACKSIDE OF MY FINGERS FROM HE COMPRESSION DAMAGE. THIS AGAIN HAPPENED TO MY 3 YEAR OLD DAUGHTER A YEAR LATER WHEN SHE RAN AND TRIED TO OPEN THE DOOR. FORTUNATELY HER FINGERS WERE SMALLER SO THERE WAS LESS DAMAGE TO HER FINGERS THAN MINE. BUT IN EITHER CASE, HAD THERE NOT BEEN OTHER PEOPLE THERE TO HELP. THERE WOULD BE NO HOPE OF SAVING YOURSELF. I SHOULD NOTE THAT I AM A 6' 28 YEAR OLD MALE WHO WORKS IN CONSTRUCTION AND IS IN GOOD SHAPE. WITH ALL OF MY EFFORT, INCLUDING PUTTING MY FEET ON THE PASSENGER DOOR AND PULLING I COULDN'T OPEN THE DOOR. THIS HAS BROKEN BOTH OF OUR AUTOMATIC DOORS.

THE DRIVER DOOR WELDS HAVE BROKEN, WHICH CAUSES THE DOOR TO BE DIFFICULT TO OPEN AND CLOSE. RESEARCH ON THE MATTER REVEALED EVENTUALLY THE ENTIRE DOOR CHECK MOUNTING PANEL CAN FAIL, CAUSING THE DOOR TO CLOSE UNEXPECTEDLY AND BECOME A SAFETY ISSUE. I CALLED TOYOTA'S CONSUMER AFFAIRS DEPARTMENT, AND THEY REFUSED TO TAKE ANY CORRECTIVE ACTION. TOYOTA WAS AWARE OF THIS PROBLEM YEARS AGO, WHICH WAS DOCUMENTED IN THEIR OWN TSB #NV003-07. AS A SENIOR CITIZEN, I AM AFRAID I WILL BE INJURED BY THIS DEFECT, WHICH IS BECOMING WORSE AS TIME PROGRESSES.

Mileage: 151,000

2004 TOYOTA SIENNA XLE LIMITED: THE REAR DOOR/HATCH CLOSES RANDOMLY AFTER OPENING. THE METHOD OF OPENING DOES NOT SEEM TO MAKE A DIFFERENCE WHETHER BY REMOTE OR INTERIOR DOOR CONTROLS. THREE TIMES NOW I WAS NEARLY CRUSHED IN THE DOOR, BARELY ESCAPING IN TIME. IT IS BEYOND REASON WHY THIS HAS NOT BEEN ADDRESSED ALREADY AS IT IS CLEARLY AN ISSUE THAT HAS OR WILL CAUSE BODILY HARM AND NOT A NEW ISSUE. A WELL DOCUMENTED DEFECT THAT IS NOT ADDRESSED...WOW. THE VEHICLE WAS PARKED WHEN THE INCIDENCE(S) OCCURRED. WHOEVER HAS THE AUTHORITY PLEASE PUT THIS ITEM ON RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE! THANK YOU. *TR

Mileage: 66,000

THE VEHICLE WAS PARKED IN A SHOPPING CENTER PARKING LOT. I HAD LIFTED THE TALIGATE WITH THE POWER LIFTER. AS MY WIFE WAS BENDING INTO THE CARGO AREA TO GET TOTE BAGS, THE DOOR CAME DOWN ON HER. SHE JUMPED ASIDE. THE DOOR CONTINUED TO COME DOWN. THIS HAPPENED AGAIN IN THE MANUAL MODE. WE TOOK THE VAN TO THE DEALER. THEY "VERIFIED CUSTOMER'S CONCERN." BECAUSE THESE STRUTS HAVE BEEN THE SUBJECT OF A RECALL OR EXTENDED WARRANTY AND BECAUSE THIS IS A SAFETY ISSUE, I CONTENDED THAT TOYOTA SHOULD PAY FOR THE REPAIR/REPLACEMENT, ALTHOUGH THE WARRANTY HAD EXPIRED. WE DID NOT GO FORWARD WITH THE WORK. THE DEALER REFERRED ME TO CORPORATE, WHERE I HAD ALREADY ESTABLISHED A CASE. I HAVE TALKED AGAIN WITH CORPORATE. THE CASE IS UNDER REVIEW.

Mileage: 88,880

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE CLOSED INDEPENDENTLY. AS A RESULT, THERE WERE THREE INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.

Mileage: 89,000

THERE IS AN ISSUE WITH THE DOOR CHECK MOUNTING PANEL ON BOTH OF THE MINIVAN'S FRONT DOORS. THE DOOR CHECK MOUNTING PANEL IS THE PIECE THAT KEEPS THE DOOR OPEN, AND IF THE PART FAILS THE DOOR CAN SWING FREELY AND UNEXPECTEDLY SHUT ' OBVIOUSLY A CONCERN FOR PARENTS WITH KIDS. TOYOTA HAS TRACED THE PROBLEM BACK TO BAD SPOT WELDS PERFORMED AT THE AUTOMAKER'S PRINCETON, INDIANA FACTORY.

Mileage: 128,000

DRIVER SIDE SECOND ROW PASSENGER POWER SLIDING DOOR SUDDENLY STOPPED WORKING. ONLY SLIGHTLY BUDGES MANUALLY AND ELECTRICALLY THEN HAS TO BE FORCED CLOSED. MECHANIC SUSPECTS BROKEN CABLE AND QUOTED ME $1,500 - $2,000 TO REPAIR. REALLY? AND IF THE OTHER DOOR STOPS WORKING LIKE THE HUNDREDS OF COMPLAINTS I AM READING ON JUST ONE BLOG (REPAIRPAL)? I LOVE THIS VAN AND HAVE BABIED IT WITH ON-TIME MAINTENANCE AND REPAIRS BUT THIS IS TOO MUCH! I CAN'T AFFORD THIS BUT SAFETY IS A MAJOR CONCERN TO ME AS THIS EXIT NO LONGER EXISTS.

Mileage: 170,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE VEHICLE'S AUTOMATIC DOORS, THE CONTACT HEARD AN ABNORMAL NOISE. WHILE TRYING TO CLOSE THE DOORS, THE DRIVER SIDE SLIDING DOOR WOULD NOT CLOSE. THE CONTACT TOOK A CLOSER LOOK AND NOTICED THAT THERE WAS A FRAYED CABLE ON THE TOP SIDE OF THE AUTOMATIC DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CABLE WAS CUT FOR THE CONTACT TO BE ABLE TO CLOSE THE DOOR MANUALLY. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR BECAME INOPERABLE APPROXIMATELY THREE WEEKS LATER WITH THE CABLE BEING FRAYED AT THE TOP OF THE DOOR AND WOULD NOT CLOSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CABLE WAS CUT AND THE DOOR WAS CLOSED. THE CONTACT STATED THAT THE MECHANIC STOPPED ELECTRICITY FROM GOING TO THE DOOR SO THAT THE DOOR COULD BE OPENED AND CLOSED MANUALLY AS AN INTERIM REPAIR. SINCE THE DOORS WERE ORIGINALLY AUTOMATICALLY POWERED TO OPEN AND CLOSE, THEY BECAME VERY HARD TO OPERATE. THE FAILURE MILEAGE WAS 134,000.

Mileage: 134,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE FRONT DRIVER SIDE DOOR WAS OPENED, THE DOOR SWUNG WIDE OPEN AND THE HINGE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR HINGE NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE AUTOMATIC SLIDING DOOR FAILED TO OPEN AND THE WIRES WERE CORRODED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 197,000.

Mileage: 197,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR COULD NOT BE CLOSED. IN ADDITION, THE REAR DRIVER SIDE DOOR HANDLE FRACTURED WHEN ATTEMPTING TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

Mileage: 170,000

WHEN OPENING THE POWER/SLIDING DOOR, PASSENGER SIDE, A WIRE SNAPPED AND THE DOOR GOT STUCK IN AN ALMOST CLOSED POSITION AND WOULD NOT BUDGE. I AM TOLD THIS IS A KNOWN PROBLEM AT TOYOTA. THE CABLE USED IS VERY THIN FOR THE LOAD IT BEARS. POOR DESIGN, WHICH APPARENTLY THEY HAVE FIXED IN LATER MODELS.

Mileage: 145,000

WHEN OPENING THE DOOR AT THE DRIVER SIDE (LEFT), A BIG POPPING SOUND CAN BE HEARD. TSB: NV003-07 DOOR CHECK POPPING NOISE THIS IS A KNOWN PROBLEM FOR ALL THE CAR MADE DURING THE TIME.

Mileage: 146,400

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE SPARE TIRE CARRIER CABLE WAS LOOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

DRIVER'S DOOR CHECK BROKEN LOOSE FROM A SPOT WELD ON 2004 SIENNA XLE VAN. TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN, NV003-07 REVISED ON IT. TOYOTA WILL ONLY FIX IT FOR 5 YEARS OR 100,000 MILES. BECAUSE IT IS A STRUCTURAL DEFECT IT SHOULD BE COVERED BY THEIR LIFETIME WARRANTY. THE REMEDY IS TO REPLACE THE ENTIRE DOOR. .. ...UPDATED 10/01/15*BF

Mileage: 50,000

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE SPARE TIRE CABLE RECALL NOTICE. *SMD

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 10V160000 (STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S DOOR HINGE FAILED TO KEEP THE DOOR OPEN WHEN GETTING IN AND OUT OF THE VEHICLE. THE FAILURE CAUSED THE DOOR TO CLOSE OR SWING OPEN ABRUPTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. UPDATED 5/26/15*CN

Mileage: 115,000

DRIVER SIDE DOOR'S STARTED MAKING A POPPING NOISE AROUND 2012, WITH ONLY 60,095 MILES ON THE VEHICLE. THE DOOR BECAME UNWIELDY AND DID NOT "CHECK" ITSELF WHEN OPENING AND CLOSING, WHICH RESULTED IN BRUISED LEGS, BUT NO SERIOUS INJURIES (THUS FAR). MY LOCAL TOYOTA DEALER IN PUYALLUP, WA INDICATED IT WOULD COST $2000 TO REPLACE THE DOOR. I OPTED TO HAVE A WELD PERFORMED ON THE DOOR FOR $200 BY A CERTIFIED AUTO BODY REPAIR SHOP. THE WELD HELD UNTIL JUST RECENTLY (CIRCA 2/2015), AND THE ISSUES RESURFACED. ONCE AGAIN, THE DOOR IS UNWIELDY AND DOESN'T "CHECK" ITSELF WHEN OPENING AND CLOSING, RESULTING IN BRUISED LEGS AND SAFETY & PROPERTY CONCERNS. I DID SOME INTERNET RESEARCH INTO THIS PROBLEM AND, UNBEKNOWNST TO ME, TOYOTA HAD OFFERED A "WARRANTY ENHANCEMENT" FOR THIS ISSUE. THIS IS DOCUMENTED IN TOYOTA TECHNICAL SERVICE BULLETIN TSBNV003-07. HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THIS WARRANTY ENHANCEMENT FROM TOYOTA. I AM FASTIDIOUS ABOUT PROCESSING & SAVING PAPERWORK OF THIS KIND. WE ARE THE ORIGINAL OWNERS OF THE VEHICLE AND HAVE NOT MOVED SINCE THE VEHICLE PURCHASE DATE. MOREOVER, OUR TOYOTA DEALERSHIP FAILED TO MAKE MENTION OF THE WARRANTY ENHANCEMENT AS WELL, WHEN WE ASKED FOR A QUOTE TO REPAIR THE PROBLEM. I CALLED TOYOTA CORP TODAY, AND IT IS UNWILLING TO EXTEND THE WARRANTY ENHANCEMENT ANY FURTHER TO ADDRESS THIS SPECIFIC ISSUE. IT SEEMS THAT WE DIDN'T USE THE CAR OFTEN ENOUGH FOR THIS DEFECT TO BECOME MANIFEST DURING THE ENHANCED WARRANTY PERIOD. NOR WERE WE EVER NOTIFIED OF THE PROBLEM BY TOYOTA CORP. THE SALIENT POINT HERE IS... IT DOESN'T SEEM RIGHT THAT A CONSUMER IS BURDENED WITH A COSTLY REPAIR FOR AN ADMITTED AND OBVIOUS SAFETY DEFECT THAT IS A POTENTIAL SOURCE OF INJURY TO PERSONS AND PROPERTY, AS A CONSEQUENCE OF "LIGHT VEHICLE USE" AND INSUFFICIENT COMMUNICATION BY TOYOTA. *TR

Mileage: 60,695

AFTER OPENING THE REAR DRIVER SLIDER, THE DOOR WOULD NOT LATCH CLOSED.... CAN NOT GET THE DOOR TO STAY CLOSED.. BROUGHT IT IMMEDIATELY TO A DEALERSHIP, THEY GOT IT TO LATCH, BUT DRIVING HOME THE SLIDER COMPLETELY OPENED. THANKFULLY ONE OF MY CHILDREN WERE NOT IN THE VEHICLE. *TR

Mileage: 136,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/12/15*CN

DRIVER SIDE DOOR WELD HAS FAILED ON THE HINGE. THIS CAUSES THE DOOR TO EXTEND BEYOND THE INTENDED RANGE OF MOTION. *TR

Mileage: 98,500

THE DASHBOARD OF MY SIENNA 2004, CRAKING ALL OVER (HORIZONTAL AND VERTICAL). FOLLOWING THE SAME LINES OF THE DESIGN. MY MINIVAN HAS NOT BEEN IN ANY ACCIDENT. *TR -THIS CAN PROVOQUE THE AIR BAGS INSIDE THE DASH ICAN BEE LOOSE IN ANY MOMENT AND CAUSE AN ACCIDENT. -ALL THE ELECTRIC WIRE CAN BE IN DANGER BECAUSE THE DASHBOARD IS BROKEN AND NOW IS NOT 1 PIECE SO IS NOT HOLD TO THE CAR 100%

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WELD HAD FRACTURED WHICH CAUSED THE DOOR TO CRACK AND MOVE OUT OF PLACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE HINGES NEEDED TO BE REPLACED AND WELDED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

Mileage: 65,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE HATCHBACK, IT FAILED TO FULLY OPEN. THE CONTACT HAD TO APPLY FORCE TO THE LID IN ORDER FOR IT TO FULLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE FRONT DRIVER SIDE DOOR AND THE DOOR OPENED FURTHER THAN NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DOOR ARM NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE HATCHBACK, IT FAILED TO FULLY OPEN. THE CONTACT HAD TO APPLY FORCE TO THE LID IN ORDER FOR IT TO FULLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE FRONT DRIVER SIDE DOOR AND THE DOOR OPENED FURTHER THAN NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE DOOR ARM NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

AFTER DRIVING THE MINIVAN TO DROP OFF THE CHILDREN AT DAYCARE, THE DRIVER SIDE POWER DOOR WAS OPEN AUTOMATICALLY BUT AFTERWARD, WOULD NOT CLOSE. THE MOTOR THAT OPENS AND CLOSES THE DOOR WOULD NOT RESPOND TO THE BUTTON THAT OPENS AND CLOSES THE DOOR. IT WOULD NOT RESPOND TO THE REMOTE CONTROL BUTTON THAT OPEN AND CLOSES THE DOOR. THAT DRIVER SIDE DOOR STAYED STUCK IN THE OPEN POSITION. I ATTEMPTED BUT COULD NOT PUSH IT TO GET IT CLOSE. I ATTEMPTED TO PRESS AND USE THE BUTTON ON THE DASHBOARD THAT WOULD MAKE THE DOOR GO INTO MANUAL MODE BUT ONCE THE MOTOR IS ENGAGE TO DRIVE OPEN THE DOOR, IT SEEMS THAT IT WOULD NOT DISENGAGED. AGAIN, THE DOOR JUST STAY STUCK IN THE OPEN POSITION. I ENDED UP DRIVING THE MINIVAN SLOWLY ON THE SIDE ROADS FOR ABOUT 5 MILES TO GET BACK HOME WITH THE DRIVER SIDE DOOR OPEN AND PARK IT BACK IN MY GARAGE. I CALLED TOYOTA HEADQUARTER TODAY (2-9-2015) TO FILE MY SAFETY CONCERN/COMPLAINT AND AM GIVEN A COMPLAINT #[XXX] TOYOTA WILL NOT HELP ME RECTIFY THE SAFETY DEFECT, THEY SAID IT WAS OUT OF WARRANTEE. I WOULD HAVE TO TAKE CARE OF THE SAFETY DEFECT MYSELF. PLEASE LOOK INTO THIS MATTER. LUCKILY, THIS INCIDENT HAPPENED IN PHOENIX, ARIZONA WHERE WEATHER IS USUALLY NOT AN ISSUE. I USE TO LIVE IN MINNEAPOLIS, MINNESOTA. THIS VAN WAS PURCHASE THERE IN MINNESOTA IN FACT. I CAN IMAGINE A SCENARIO WHERE IF THE DOOR WOULD NOT CLOSE DURING WINTER WITH CHILDREN IN IT, IT COULD BE DANGEROUS AND CATASTROPHIC IN TERMS OF EXPOSING THE PASSENGERS TO THE HARSH ELEMENTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 230,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR EMITTED A LOUD NOISE WHEN OPENING AND CLOSING. THE CONTACT INSPECTED THE DOOR AND FOUND THAT THE WELDED AREA WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

THE DASHBOARD STARTED DEVELOPING CRACKS AND STARTED TO GET MUSHY. THE CONDITION HAS CONTINUED TO WORSEN OVER THE LAST SEVERAL YEARS AND THERE ARE NOW MAJOR CRACKS OVER THE SPOT WHERE THE PASSENGER SIDE AIRBAG DEPLOYS. I AM VERY CONCERNED THAT THESE CRACKS COULD TURN PARTS OF THE DASHBOARD INTO MISSILES IN THE EVENT THAT THE PASSENGER AIRBAG WOULD DEPLOY IN ANY TYPE OF ACCIDENT. YOU CAN NOW SEE THE INDENTATION OF WHERE THE PASSENGER SIDE AIRBAG WOULD DEPLOY, AND THE CRACKS EXTEND AROUND THE PLASTIC MAKING IT POSSIBLE FOR PIECES OF THE DASH TO UNINTENTIONALLY STRIKE THE PASSENGER IN THE FACE OR OTHER PLACE. *TR

Mileage: 90,000

THE FRONT DRIVER SIDE ENTRY DOOR MAKES A POPPING NOISE WHEN IT IS OPENED AND CLOSED. AFTER LOOKING AT SEVERAL ON-LINE RESOURCES I FOUND IT IS CAUSED BY A FAULTY SPOT WELD WHERE THE DOOR CHECK STRAP ATTACHES TO THE DOOR. WHEN VIEWED YOU CAN SEE DOOR CHECK STRAP MOUNT MOVE AND FLEX AS THE DOOR IS OPENED AND CLOSED. *TR

Mileage: 125,682

DRIVERS DOOR SHELL RIPPED FROM THE DOOR CHECK MOUNT WHEN OPENING. THE DRIVERS SIDE FRONT DOOR PREVIOUSLY MADE LOUD SNAP NOISE, FOUND PROBLEM, CHECK MOUNT WAS REPLACED IN APR 2012 AT 43500MI. MID DEC 2014 SAME NOISE RETURNED, ONLY THIS TIME, THE DOOR SHELL RIPPED AND SWUNG VERY WIDE OPEN FROM A LIGHT GUST OF WIND. THE DOOR SHEET METAL IS NEARLY TORN COMPLETELY AWAY, AND THE DOOR CHECK MOUNT IS JUST BARELY HANGING ON. IF ANY ONE HAD BEEN STANDING THERE IT WOULD HAVE KNOCKED THEM DOWN, OR WORSE. SORRY FOR THE RANT. NOW, I'VE LEARNED THAT TOYOTA HAS KNOWN ABOUT THIS SPECIFIC PROBLEM WITH THIS VEHICLE YEAR AND MODEL, BUT THEY REFUSED TO TAKE ADEQUATE ACTION, ONLY INFORMING SOME, AND CALLING IT A MINOR PROBLEM. ITS GOING TO COST OVER $2000 TO REPLACE THE DOOR. MINOR? AND THAT WON'T FIX THE DESIGN PROBLEM. IT'LL LIKELY HAPPEN AGAIN IN ANOTHER 20K+ MILES. THANK YOU FOR YOUR CONCERN. *TR UPDATED 1/29/16 *JS

Mileage: 60,000

THE AUTOMATIC DOORS DO NOT FUNCTION. IT IS IMPOSSIBLE TO OPEN ONE AND THE OTHER ONLY FROM OUTSIDE. I BROUGHT THIS IN AFTER THE CABLE SNAPPED AND WAS TOLD THE RECALL ON THE CABLE WAS ONLY GOOD UP TO 100000 MILES NOT THE 150000 I HAD. THEY THEN TOLD ME IT WAS AN OLD CAR WHAT DID I EXPECT. I WOULD LIKE MY PASSENGERS TO BE ABLE TO EXIT THE VAN IF SOMETHING WERE TO HAPPEN TO ME. THIS VAN HAS HAD 3 RADIATORS THE LAST ONE COSTING OVER $600 TO REPLACE. WHEN DOES TOYOTA NEED TO TAKE RESPONSIBILITY FOR BUILDING A $38000 DEAD TRAP? *TR

Mileage: 200,000

CAN NOT CLOSE REAR SLIDING DOOR OR DRIVER IT HAS 2 LATCHES THE FRONT ONE LOCKS AND THE REAR ONE DOES NOT BECAUSE OF THE WELD BRAKING LOOSE ALSO THE REAR HATCH DOOR WHERE THE LATCH HOLDS ON THE BRACKET THE WELD CAME LOOSE CAN NOT KEEP DOOR CLOSED I TOOK IT THE DEALER AND THEY SAID THAT NO RECALL HAS BEEN ON FILE. *TR

Mileage: 182,000

SLIDING DOORS FREEZE SHUT DURING COLD WEATHER, HANDLE OF SLIDING DOOR PULLED RIGHT OFF DURING COLD WEATHER. IN A CAR ACCIDENT THE PASSENGERS IN THE BACK SEATS WOULD NOT BE ABLE TO BE SAFELY AND QUICKLY PULLED OUT OF THE CAR. THIS IS THE 2ND TIME THE DOOR HANDLE PULLED OFF. WE REPAIRED THE HANDLE OF THE DOOR EARLIER THAN 2014 AND THE HANDLE PULLED OFF AGAIN AT THE DATE STATED ON THIS REPORT. THE DOORS FREEZE SHUT IN ALMOST ANY WINTER COLD WEATHER SINCE THE CAR WAS PURCHASED. *TR

Mileage: 180,000

THE POWER SLIDING DOOR ON OUR 2004 TOYOTA SIENNA IS FAULTY. IT FAILED IN THE OPEN POSITION. MY WIFE HAD TO DRIVE MY KIDS PLUS NEIGHBOR KIDS HOME WITH THE DOOR STUCK OPEN. THIS IS TRULY A SAFETY CONCERN. NOW, ONLY A STRONG ADULT CAN GET THE DOOR OPEN OR CLOSED. ALSO, THE CENTER HINGE ON THE DOOR IS FAULTY AND HAS GROUND AWAY THE PAINT AND METAL ON THE BODY RIGHT BELOW THE TRACK THE DOOR USES TO OPEN. APPARENTLY, TOYOTA SORT OF RECOGNIZED A PROBLEM WITH THIS (THERE HAVE BEEN MANY COMPLAINTS ABOUT IT) BECAUSE THEY ISSUED AN EXTENDED WARRANTY TO COVER THIS VERY PROBLEM. HOWEVER, THE WARRANTY EXPIRED A YEAR AGO, AND MY DOOR DIDN'T FAIL UNTIL VERY RECENTLY. I CALLED AND THEY SAID THERE IS NOTHING THEY CAN DO. THE WARRANTY PERIOD IS OVER. THE PROBLEM WITH THE WARRANTY IS THAT IT PUTS THE ONUS ON THE OWNER TO RECOGNIZE THE PROBLEM (PAINT BEING RUBBED OFF AND THEN METAL) OR A MAJOR FAILURE (THE DOOR BEING STUCK OPEN). WILL IT TAKE A SERIOUS INJURY OR SOME CHILD FALLING TO HER OR HIS DEATH THROUGH THE OPEN SIDE DOOR BEFORE TOYOTA ACTS RESPONSIBLY AND ISSUES AN ACTUAL RECALL? *TR

Mileage: 112,000

DASHBOARD CRACKS STARTED TO APPEAR ON THE VEHICLE, WHICH IS GARAGE KEPT. THE CRACKS HAVE CONTINUED TO EXPAND AND BRANCH OUT ACROSS THE ENTIRE WIDTH OF THE DASHBOARD. I FEAR THAT IN AN CRASH THAT THE PASSENGER AIRBAG MAY MALFUNCTION GIVEN THE STRUCTURAL WEAKNESS IN THE SURROUNDING DASH. *TR

Mileage: 52,000

THE DASHBOARD HAS CRACKS ALL OVER IT. READING ONLINE, I NOTICE THAT A LOT OF PEOPLE ARE HAVING THE SAME PROBLEMS. WE BROUGHT THE VAN USED AND NOTICE SMALL CRACKS. AS THE YEARS PAST THE CRACK ARE GETTING MORE AND MORE. IT SEEM THAT IT WOULD CAUSE A HAZARD IF THE AIR BAGS EVER WENT OFF AS IT WOULD THROW SHARDS TOWARD THE PASSAGES. *TR

Mileage: 144,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE TRUNK DOOR FAILED TO STAY IN PLACE, IMPACTING THE CONTACT ON THE HEAD. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

Mileage: 97,000

THE METAL CORD THAT IS PART OF THE AUTOMATIC DOOR MECHANISM FRAYED. THIS MORNING, THE DOOR WOULD TRY TO AUTO CLOSE BUT IT GOT HUNG UP AND RETURNED TO FULL OPEN POSITION. WE TURNED OFF THE AUTOMATIC DOOR FEATURE AND ATTEMPTED TO MANUALLY CLOSE THE SLIDING DOOR. WHEN MY HUSBAND TRIED TO CLOSE IT MANUALLY, THE ROLLERS IN THE TRACK HIT THE DAMAGED PART IN THE WIRE, THE SLIDE PUSHED OUT OF THE TRACK BREAKING THE WINDOW OUT THAT IS POSITIONED JUST IN FRONT OF THE TRACK THAT THE SLIDE ROLLS IN. THE SLIDING DOOR WAS HANGING OFF THE VEHICLE IN A 45 DEGREE ANGLE AND THE DRIVER SIDE REAR QUARTER WINDOW WAS SHATTERED ALL OVER INSIDE AND OUTSIDE OF THE VAN. MY HUSBAND AND I BOTH GOT CUTS ON OUR HANDS FROM BROKEN GLASS WHILE WE PUT THE SLIDING DOOR BACK ON ITS TRACK AND COVERED THE WINDOW OPENING TO PROTECT IT FROM THE WEATHER. THERE IS GLASS IN MY BABY'S CAR SEAT, STROLLER, AND BACK SEAT WHERE MY OLDER CHILDREN NORMALLY SIT. AFTER I PURCHASED THE SIENNA I CHECKED THE REVIEWS ONLINE AND THIS FRAYED WIRE ON THE AUTOMATIC DOORS SEEMED TO BE A RECURRING PROBLEM THAT TOYOTA HAS KNOWN TO BE A DEFECT BUT HAS NOT ISSUED A RECALL FOR BECAUSE NO INJURIES HAVE BEEN REPORTED. I WAS VERY THANKFUL THAT MY CHILDREN WEREN'T IN THE VEHICLE AT THE TIME THAT THIS ALL OCCURRED BECAUSE WHOEVER WAS IN THE BACK SEAT AS WELL AS IN THE CAR SEAT NEAR THE SLIDE DOOR WOULD HAVE BEEN HURT BY THE SHATTERED GLASS. I CALLED THE LOCAL TOYOTA DEALERSHIP AND I WAS TOLD THAT THIS IS NOT AN ISSUE THEY SEE OFTEN AND ALL THE REVIEWS I READ ONLINE WERE FALSE. I WAS TOLD I WOULD HAVE TO BRING IT IN TO THE DEALERSHIP TO ASSESS THE DAMAGES AND REPAIR IT AT MY EXPENSE. WE HAVE NO OPTION BUT TO LEAVE THE AUTOMATIC DOOR FEATURE TURNED OFF AND USE THE DOOR MANUALLY NOW THAT MY HUSBAND HAS BEEN RETURNED TO ITS TRACK. THE GLASS WILL BE REPLACE AT OUR EXPENSE ON 9/19/14. *TR

Mileage: 148,473

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER ASSEMBLY RECALL. *SMD THE CONSUMER STATED WHEN HE LOOKED UNDER THE VEHICLE, HE DISCOVERED THE ASSEMBLY WAS BADLY CORRODED. THIS OCCURRED DESPITE THE FACT, HE HAD TAKEN THE VEHICLE TO THE DEALER ON MULTIPLE OCCASIONS, SINCE 2010, AND THEY USUALLY RECOMMENDED $2000 TO $4000 WORTH OF UN-NEEDED REPAIRS, WHILE IGNORING A CLEARLY VISIBLE SAFETY ISSUE. *JB

WHEN OPEN OR CLOSE THE DRIVER SIDE FRONT DOOR, THERE IS A LOUD POPPING SOUND. THE WELD-ON HINGE BETWEEN THE DOOR AND THE BODY IS BROKEN. TOYOTA DEALERSHIP INFORMED US THAT THE PROBLEM WILL DETERIORATE IN THE COMING DAYS. THE DOOR WILL SWING FREELY WHEN OPEN, POTENTIALLY HIT PEOPLE AND OTHER CARS NEAR BY. THE WINDOW ON THE DOOR MAY GET STUCK AND NOT ABLE TO BE OPENED OR CLOSED. TOYOTA WAS AWARE OF THIS PROBLEM AS EARLY AS 2007. IT ISSUED TWO WARRANTY EXTENSIONS BUT TOLD THE OWNERS TO KEEP THE WARRANTY LETTER IN FILE IF THE PROBLEM DID NOT OCCUR. I FOLLOWED TOYOTA'S INSTRUCTION AND KEPT MY WARRANTY EXTENSION IN FILE SINCE THE SYMPTOM IN MY CAR DID NOT OCCUR AT THE TIME. HOWEVER, WHEN THE PROBLEM DID OCCUR LAST MONTH, TOYOTA REFUSED TO HONOR IT, CLAIMING THE WARRANTY HAS EXPIRED AND I AM NO LONGER COVERED. THEY DID OFFER $350 TOWARDS THE REPAIR BUT I WOULD LIKE TO GET YOUR HELP TO COVER THE FULL REPAIR COST. THIS IS A CRYSTAL CLEAR CASE OF A PROBLEM CAUSED BY AN INHERIT MANUFACTURE DEFECT. TOYOTA SHOULD HAVE ISSUED AN UNCONDITIONAL RECALL AND FIXED IT FOR ALL IMPACTED CUSTOMERS BECAUSE OF ITS SAFETY CONSEQUENCES. INSTEAD, THEY KEPT EXTENDING THE WARRANTY, HOPING OLDER CARS EXPIRES BEFORE THIS PROBLEM WAS UNCOVERED. PLEASE NOTE THAT THIS IS A WELL KNOWN PROBLEM AND OTHER SIENNA CUSTOMERS HAVE DESCRIBED THE SAME PROBLEM AND SYMPTOMS THAT MY DEALERSHIP DESCRIBED (SEE HTTPS://WWW.FACEBOOK.COM/PAGES/TOYOTA-SIENNA-VAN-DOOR-WELD-ISSUE-CREATING-POPPING-NOISE/101820339938012)

Mileage: 156,000

TL * THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR HINGE RESISTER FAILED AND CAUSED THE DOOR TO SWING FULLY OPEN. THE DEALER STATED THAT THE ENTIRE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR EXHIBITED AN ABNORMAL NOISE WHEN OPENED. IN ADDITION, THE WELD BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR EXHIBITED AN ABNORMAL NOISE WHEN OPENED. IN ADDITION, THE WELD BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

COMPLAINED ABOUT NUMEROUS DASHBOARD CRACKS TO DEALER. DEALER SAID NOTHING THEY COULD DO BUT REPLACE AT MY EXPENSE. DEALER REP GAVE ME THE TOYOTA HQ NUMBER TO CALL TO FILE A COMPLAINT. CALLED TOYOTA HQ ON 03/14/2014 AT 3:15 PM EST. EXPRESSED DISSATISFACTION WITH QUALITY AND POTENTIAL SAFETY FACTORS. SAID NOTHING THEY COULD DO BECAUSE IT WAS NOT IN WARRANTY AND GAVE ME THIS CASE# 1403141508. CRACKS CONTINUE AND NO MELTING HAS OCCURRED AT THIS POINT. THIS CAR HAS BEEN HOUSED IN A GARAGE WHEN NOT IN USE. IF PARKED OUTSIDE FOR AN EXTENDED PERIOD OF TIME, A SUN SHIELD IS USED TO COVER THE DASH. TOYOTA HQ WAS TOTALLY UNRESPONSIVE TO THEIR QUALITY ISSUE AND POTENTIAL SAFETY PROBLEM. *TR

Mileage: 60,000

TO BEGIN WITH, THE WINDOW ON THE DRIVER SIDE REAR SLIDING DOOR HAS NOT OPENED ALL THE WAY FOR MANY YEARS. IN ADDITION, DURING THE WINTER, THE REAR SLIDING DOORS FREEZE SHUT TO THE POINT WHERE MY CHILDREN HAVE TO CLIMB THROUGH THE REAR HATCH TO GET INTO THE CAR. LAST YEAR, MY HUSBAND ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR AND PULLED THE HANDLE OFF. THERE ARE SEVERAL CRACKS IN THE DASHBOARD THAT DEVELOPED ABOUT 2 YEARS AGO. AND, ON THE FRONT PASSENGER SIDE DOOR, THE CLIPS THAT HOLD THE INTERIOR OF THE DOOR TO THE FRAME HAVE BROKEN OFF AND THAT PORTION OF THE DOOR GETS CAUGHT ON THE RUBBER GASKET OF THE CAR FRAME. NOW, THE GASKET IS TEARING SO WE HAVE TO BE EXTREMELY CAREFUL IN CLOSING THE DOOR TO KEEP IT FROM GETTING HUNG UP OR ELSE IT WILL BREAK AND TEAR MORE. WE ALSO EXPERIENCED HAVING THE CABLE TO THE PASSENGER SIDE SLIDING DOOR FRAY AND JAM IN 2008. AFTER HAVING THE DEALER INITIALLY OFFER TO REPAIR IT FIRST FOR $2600, THEN $1500 WITH TOYOTA PAYING FOR THE PART, WE WERE ABLE TO GET IT REPAIRED 4 YEARS LATER IN THE RECALL. *TR

ABOUT A MONTH AGO, WHILE TRYING TO OPEN THE PASSENGER SIDE POWER SLIDING DOOR ON OUR 2004 SIENNA FWD XLE, THE CABLE SNAPPED WHEN THE DOOR WAS HALF WAY OPEN, RENDING THE DOOR INOPERABLE. TOOK US A GREAT DEAL OF EFFORT TO DISENTANGLE PART OF THE BROKEN CABLE CLEAR OF THE EXTERIOR SLIDER TRACK. FORTUNATELY AFTER TURNING OFF THE POWER SLIDER SWITCH UNDER THE DASH, THE DOOR COULD BE CLOSED MANUALLY. WE ARE OUT OF LUCK AS FAR AS TOYOTA WARRANTY ENHANCEMENT IS CONCERNED, EVEN THOUGH OUR VAN HAS VERY LOW MILEAGE FOR ITS AGE. TOYOTA REFUSED TO OFFER ANYTHING HELPFUL WHEN I CONTACTED THEM, AND A LOCAL DEALER QUOTED ME OVER THREE THOUSAND DOLLAR PARTS AND LABOR FOR THE REPAIR! IT IS A SERIOUS SAFETY ISSUE! WE WERE JUST LUCKY THAT THE DOOR COULD BE CLOSED MANUALLY AFTER THE CABLE BROKE, NOT SUBJECTING MY FAMILY TO HAVING TO TRAVEL IN A VEHICLE WHOSE DOOR BECAME INOPERABLE SUDDENLY, DUE TO A WIDELY PUBLICIZED, CORRECTABLE DEFECT OF A MAJOR POWER COMPONENT. TOYOTA CAN DO MORE FOR ITS UNLUCKY CUSTOMERS THAN FEEDING THEM UNHELPFUL PLATITUDES ABOUT SUCH A COSTLY COMPONENT FAILURE. *TR

Mileage: 93,000

THE DASH HAS MANY LARGE AND SMALL CRACKS. IF THE AIRBAG DEPLOYS, THE DASH PIECES WOULD CREATE A SAFETY HAZARD. TOYOTA CLAIMS THAT THIS IS NORMAL WEAR DUE TO HEAT. OLDER MODELS DO NOT HAVE THIS PROBLEM. MINI VANS ARE PRIMARILY USED TO TRANSPORT CHILDREN. I FEAR THAT AN AIRBAG DEPLOYMENT WOULD CAUSE SMALL AND LARGE CHUNKS OF PLASTIC TO ACT AS DANGEROUS PROJECTILES THAT WOULD INJURE THE DRIVER AS WELL AS THE PASSENGERS. *TR

Mileage: 87,000

THE PASSENGER SIDE SLIDING DOOR OF MY TOYOTA 2004 SIENNA LE SUDDENLY COULD NOT CLOSE SUDDENLY. THE POWER CLOSING TRIES AND THEN REVERSES TO OPEN. I FOLLOWED THE MENU INSTRUCTION TO TURN OFF THE POWER DOOR AND TRIED TO CLOSE IT MANUALLY BUT FAILED. IT WON'T MOVE AT ALL. I SPREAD SOME LUBRICANT AND WAS ABLE TO MAKE IT CLOSE ABOUT 1/5. SO I CALLED THE DEALER AND WAS TOLD THERE WAS NO RECALL. I THEN CALLED TOYOTA DIRECTLY AND WAS TOLD THAT THERE WAS AN "ENHANCED WARRANTY" FOR 9 YEARS/120K MILES. BUT MINE IS EXPIRED SINCE IT WAS BOUGHT 11/2003 EVEN THOUGH IT HAS ONLY 58400 MILES ON IT. I HAD IT FIXED NOW BY A TOYOTA DEALER FOR ABOUT $1352. I SEARCHED ON LINE AND FOUND A LOT OF PEOPLE HAVE THE SAME PROBLEM. SOME COULD NOT OPEN THE DOORS. BUT THE CAUSE IS THE SAME. IT IS NOT JUST LIMITED TO 2004 MODEL. IT CERTAINLY A SAFETY ISSUE AND TOYOTA SHOULD RECALL AND FIX AT ITS COST. *TR

Mileage: 58,400

ON MY 2004 SIENNA LE THE DRIVER SIDE DOOR CHECK HAS BROKEN AND AS A RESULT THE POWER WINDOW WILL ONLY GO DOWN APPROXIMATELY HALFWAY. I HAVE SINCE LEARNED THAT THIS WAS DUE TO A KNOW DEFECT BY TOYOTA THAT THEY COVERED FOR 5 YEARS. THIS DEFECT IS RELATED TO THE STRUCTURAL INTEGRITY OF THE VEHICLE AS IT HAS TO DO WITH WELDING FAILURES IN THE DOOR HINGE SYSTEM ITSELF. THIS SHOULD BE A VEHICLE LIFETIME RECALL. *TR

Mileage: 114,000

I HAVE A 2004 TOYOTA SIENNA LE PURCHASED USED WITH A POWER SLIDING REAR PASSENGER DOOR. IN MARCH OF THIS YEAR, 2014, THE DOOR STARTING MAKING A GRINDING NOISE WHEN OPENING AND CLOSING THE DOOR AND NEEDED ASSISTANCE WHEN CLOSING. WITHIN TWO DAYS THE DOOR FAILED AN WOULD NOT OPEN OR CLOSE EITHER ELECTRONICALLY OR MANUALLY. WE WERE INFORMED THIS WAS A MOTOR FAILURE AND WOULD COST $1,800 TO $2,000 TO REPAIR. THE THREE MECHANICS WE ASKED ALL WERE AWARE OF PROBLEM BEING THE DOOR MOTOR AND/OR BROKEN DOOR CABLE. NOT HAVING USE OF THE PASSENGER DOOR WAS A MAJOR PROBLEM AND A REAL CONCERN IN CASE OF AN ACCIDENT. AFTER DOING SOME RESEARCH IT BECAME CLEAR THAT THIS IS A DESIGN FLAW WITH THE CAR THAT TOYOTA ULTIMATELY ISSUED AN EXTENDED WARRANTY OF 9 YEARS OR 120,000 MILES. FORTUNATELY, I HAVE BEEN ABLE TO REMOVED THE CABLE AND DISASSEMBLE ENOUGH OF THE MOTOR SO THAT THE DOOR WORKS MANUALLY. GIVEN THE CRITICAL NEED FOR A FAMILY PASSENGER VEHICLE TO HAVE A WORKING PASSENGER SIDE REAR DOOR THIS WARRANTY SHOULD HAVE BEEN FOR THE LIFE OF THE VEHICLE. AT THE VERY LEAST THEY SHOULD HAVE OFFERED THE OPPORTUNITY TO MAKE THE DOOR A MANUALLY OPERATING DOOR AFTER THE 9 YEARS, 120,000 MILE WARRANTY EXTENSION. *TR

Mileage: 110,522

THE FRONT DOORS ON SIENNAS HAVE A WELL KNOWN PROBLEM OF WELDS FAILING IN THE DOOR OPENING MECHANISM. TOYOTA RECOGNIZED THIS AND EXTENDED THE WARRANTY ON THE DOOR HARDWARE FOR 5 YEARS 100K MILES. I HAD BOTH MY FRONT DOORS FIXED UNDER THIS EXTENDED WARRANTY. IT WAS KNOWN AT THE TIME (NOT TO ME) THAT THIS WAS ANOTHER TEMPORARY FIX AS THIS IS A DESIGN FLAW THAT TOYOTA KNEW ABOUT BUT DID NOT TRY TO ADDRESS WITH A PERMANENT SOLUTION OR AN OVERALL PRODUCT RECALL. AND, THEY APPARENTLY HAVE GOTTEN AWAY WITH THAT DUE TO THE NUMBER OF OWNERS THAT HAVE NOT GOTTEN THEIR DOORS FIXED. THE PROBLEM IS THAT WHILE THERE IS JUST A "POPPING" SOUND DUE TO THE FAILURE OF THE WELDS RIGHT NOW, IT MAY LEAD TO A SITUATION WHERE THE DOORS WILL EITHER NOT OPEN OR OPEN WITHOUT ANY CONTROL AS THEY'D BE HELD BY THE HINGES ONLY. EITHER SITUATION PRESENTS THE OWNERS WITH INHERENT DANGERS- ONE FROM NOT BEING ABLE TO EXIT THE VEHICLE IN AN EMERGENCY AND THE OTHER WHERE A DOOR COULD OPEN SUDDENLY AND INJURE ANYONE NEAR THE VEHICLE WHEN BEING OPENED. I DID REGISTER MY COMPLAINT WITH THE DEALER AND TOYOTA WHO BOTH TOLD ME THAT ANY INSPECTION OR REPAIR WAS SOLELY THE RESPONSIBILITY OF ME (THE ORIGINAL) OWNER OF THE VEHICLE. MY TOYOTA CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 196,000

THE DRIVER SIDE POWER SLIDING DOOR CABLE SNAPPED, NEARLY HITTING A CHILD. UPON INSPECTION, IT WAS NOTICED THAT THE PLASTIC COVERING OVER THE WIRE HAD DISINTEGRATED AND THE BARE CABLE WAS EXPOSED. *TR

THE DRIVER SIDE DOOR STOP STARTED MAKING A NOISE WHEN WE OPEN AND CLOSE THE DOOR. THE WINDOW STOPPED OPENING COMPLETELY. TOYOTA HAS EXTENDED THE WARRANTY TO 6 YEARS OR 100K MILES FOR THIS DEFECT. THEY WON'T REPAIR MY VEHICLE BECAUSE IT IS BEYOND THE EXTENSION. THE COST IS OVER $2,000. NOW THE DOOR STOP HAS BROKEN OFF COMPLETELY AND DOOR SWINGS WIDE. THIS CREATES A DANGEROUS SITUATION EVERY TIME WE USE THE CAR. MY UNDERSTANDING IS THAT THE WELDS WERE DEFECTED AND TOYOTA DIDN'T WANT TO SPEND 2K PER VEHICLE TO REPAIR ALL THE DEFECTED CARS. CAR DOORS ARE A MAJOR COMPONENT OF ANY VEHICLE AND SHOULDN'T FAIL. *TR

Mileage: 90,100

DUE TO A FAILURE IN THE MOONROOF SYSTEM IN THE VEHICLE (RUBBER SEAL AND TWO DRAINS ON EITHER SIDE), RAIN WATER SEEPED INTO THE AIR BAG SYSTEM RESULTING IN MOLD-BUILD UP AND SERIOUS DAMANGE TO THE VEHICLE AND POSSIBLE MALFUNCTION OF THE AIR BAGS AND BREATHING OF DANGEROUS MOLD/FUNGI. ALL THE PASSENGERS IN THE VEHICLE GOT NAUSEOUS IN 1-HOUR JOURNEY AND THE FUTURE CONSEQUENCE OF SUCH FUNGI BUILD UP AND POTENTIAL FAILURE OF THE AIR-BAG COULD BE LIFE THREATENING. *TR

Mileage: 120,000

TOYOTA VERBALIZES THERE WAS A SUBSTANCE LEFT OUT OF THE DASHBOARD MIXTURE DURING PRODUCTION OF THE VEHICLE. IT, ACCORDING TO THEM, IS AN ISSUE WITH TWO MODELS AND TWO YEARS OF THOSE MODELS. THE DASH BOARD BEGIN TO CRACK ABOUT 28,000 MILES. THE VAN ONLY HAS 38,000 NOW. IT HAS CRACKED FROM SIDE TO SIDE ACROSS THE TOP, DOWN THE FRONT AND AROUND THE SIDES (LIKE AN EGG SHELL). THE RIGHT SIDE AIR BAG IS HOUSED IN THE DASH. PIECES OF THE RIGHT DASH ARE ACTUALLY GOING TO FALL OUT NOW. TOYOTA, AGAIN, ADMITS THE PROBLEM, BUT REFUSES TO HELP. I LAST SPOKE TO THEM ON 5.2.2014 (ROY G.). I HAVE BEEN SPEAKING TO THEM ABOUT THIS SAFETY ISSUE SINCE 2008, EVEN WITH THE REGIONAL MANAGER, AS THE LOCAL TOYOTA ASKED THEM TO REPLACE IT. TOYOTA DECLINED. THIS IS AN ISSUE THAT CAN CAUSE THE AIRBAG TO DEPLOY WITHOUT AN ACCIDENT OR WRONGFULLY SO IN AN ACCIDENT. THE ENTIRE DASH WILL BLOW OUT, THE PHYSICAL DAMAGE TO A PERSON UNKNOWN. I NEED HELP WITH THIS ISSUE. THIS IS A 60,000 SIENNA THAT HAS HANDICAP LIFT IN IT. THIS IS A HUGE SAFETY CONCERN FOR ME.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT SHE NOTICED THAT THE DASHBOARD HAD MANY CRACKS. THE CONTACT STATED THAT SHE EXAMINED THE DASHBOARD AND NOTICED THE MAJORITY OF THE CRACKS WERE AROUND THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO DOOR WELD RECALL PROBLEMS. *SMD THE CONSUMER STATED FOR MORE THAN 3 YEARS, HE HAS BEEN HEARING A POPPING NOISE COMING FROM THE DRIVER SIDE DOOR. TOYOTA WAS AWARE OF THE PROBLEM AND INITIATED A WARRANTY ENHANCEMENT PROGRAM FOR THE DEFECTIVE DOOR WELD FOR THE 2004-2006 SIENNA'S, BUT ONLY IF THEY WERE 5 YEARS/100K MILES. THE CONSUMER STATED THE PROBLEM STARTED WITH HIS VEHICLE IN 2010, WHEN THE VEHICLE WAS ALREADY 6 YEARS OLD. TOYOTA ISSUED A TECHNICAL BULLETIN, BUT REFUSED TO ISSUE A RECALL. RE-WELDING THE FAILURE POINTS WAS NOT RECOMMENDED AS THEY WERE PRONE TO FAIL AGAIN. *JB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR SPRING BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THE DOOR WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,855.

Mileage: 114,855

THE FRONT OF THE DOOR LATCHED JUST FINE. THE BACK OF THE DOOR STOPPED LATCHING ABOUT A WEEK AGO LEAVING THE DOOR OPEN LIGHT ON ALL THE TIME. I POKED AROUND A BIT AND DISCOVERED THE REAR LATCH ON THE DRIVER'S SIDE SLIDING DOOR WAS LOOSE INSIDE THE DOOR. SINCE I HAD TO TAKE THE VAN TO THE DEALER FOR A RECALL REPAIR ANYWAY I ASKED THEM TO TAKE A LOOK AT THE DOOR. *JS

Mileage: 171,000

WHILE I WAS CLIMBING TO THE BACK OF THE CAR, (THE CAR BEING PARKED, EVER-SO-SLIGHTLY INCLINED TO THE BACK), THE LEFT BACK SIDE-DOOR SHUT CLOSE AND TRAPPED MY RIGHT HAND (WHICH I WAS USING FOR SUPPORT TO CLIMB UP), FOR ABOUT TWO MINUTES. I COULDN'T GET IT TO OPEN..! UNDER EXCRUTIATING PAIN, I TRIED UNSUCCESSFULLY TO OPEN THE DOOR. NOTHING WORKED. THE RETRACTABLE CABLE HAD POPPED OUT TWO YEARS BEFORE, SO THE BEEPER DIDN'T RESPOND ADEQUATELY. AFTER MANY ATTEMPTS I WAS FINALLY ABLE TO GET IT TO OPEN. I BELIEVE I HAD ALREADY FILED A COMPLAINT TO THE NHTSA ABOUT THE THE POWER-SLIDING DOOR. THE MECHANICAL FAILURE ON MY CAR'S POWER SLIDING-DOOR IS THE SAME AS DESCRIBED BY MANY DISGRUNTLED SIENNA OWNERS, ON VARIOUS WEBSITES. NEITHER TOYOTA USA, NOR TOYOTA PUERTO RICO, HAS ASSUMED RESPONSIBILITY. THEY'VE ACTED NEGLIGENTLY. AS I MUST'VE DESCRIBED IN MY PREVIOUS COMPLAINT, THEY'VE OBVIOUSLY ACKNOWLEDGED A FACTORY MALFUNCTION --INASMUCH AS THEY HAVE CONDUCTED A RECALL CAMPAIGN--. HOWEVER, THE CAMPAIGN WASN'T CARRIED OUT RESPONSIBLY. DESPITE THEIR HAVING MY TELEPHONE NUMBER, EMAIL ADDRESS AND PHYSICAL ADDRESS, THEY FAILED TO CONTACT ME. I FOUND OUT BY A THIRD PARTY (AN AUTO-BODY SHOP). WHEN I CONFRONTED THE DEALERSHIP, THEY SAID THE CAMPAIGN HAD EXPIRED. THIS SITUATION IS SHAMEFUL. *TR

Mileage: 80,000

THE VEHICLE DASH IS CRACKING. *TR

REAR SLIDING DOOR ISSUE - THE TRUNK KEEPS FALLING ON THE HEAD WHEN PUTTING SHOPPING BAGS. POWER SLIDING DOOR ASSEMBLY - THE SLIDING DOOR KEEPS CLOSING AND INJURING WHEN PUTTING THE SEAT BELTS FOR MY BABY IN THE CAR SEAT. THESE ARE SAFETY ISSUES AND CAUSING INJURY. *TR

Mileage: 78,000

POWER SLIDING DOOR IS JAMMED. RECEIVED CUSTOMER SUPPORT LETTER FROM TOYOTA LAST YEAR (2013) THAT STATED THEY KNEW THERE WAS A PROBLEM BUT ONLY AN EXTENSION OF WARRANTY FOR 9 YEARS PAST DATE OF SERVICE FOR VEHICLE AND/OR 120,000 MILES (WHICH WE ARE PAST). OVER $1100 JUST ON PARTS TO FIX ONE DOOR! TODAY THE OTHER DOOR WOULD NOT OPEN, SO I HAD 2 DOORS JAMMED AND HAD TO CLIMB INTO BACK SEAT AREA CLIMBING OVER CENTER CONSOLE TO GET TWO YOUNG CHILDREN OUT OF THEIR CAR SEATS AND OUT OF THE CAR BACK OVER CENTER CONSOLE AND OUT FRONT PASSENGER DOOR. WHEN I WENT TO DRIVE THE VEHICLE THE ALARM SYSTEM STARTED TO SOUND CONSTANTLY EVEN THOUGH DOOR WAS SHUT ALL THE WAY. THIS CREATED AN UNNECESSARY DISTRACTION TO DRIVING NOT TO MENTION THE OBVIOUS SAFETY CONCERNS OF BACK DOORS THAT WILL NOT OPEN. *TR

Mileage: 135,900

THIS IS A RECURRING INCIDENT. ON COLD DAYS, THE SLIDING DOORS WILL FREEZE SHUT. THIS IS A COMMON PROBLEM FROM MY UNDERSTANDING, AND SOME FOLKS ON WEB FORUMS HAVE RECOMMENDED FILING A COMPLAINT TO HOPEFULLY GET TOYOTA TO ISSUE A RECALL AND RESOLVE THE ISSUE. THE FREEZING DOOR PROBLEM IS EXACERBATED BY THE ELECTRICAL DOOR LOCK MECHANISM AND OPEN/CLOSE SENSOR ON THE SLIDER. IN MANY CASES, THE FAILED ATTEMPT TO OPEN THE FROZEN DOOR IS ENOUGH TO TRIGGER THE DOOR "OPEN" SENSOR AND CAUSE THE INTERIOR LIGHTS TO COME ON. *TR

THE DRIVER SIDE DOOR STARTED MAKING A POPPING NOISE WHENEVER OPENING AND CLOSING. IT CREAKS AS IF IT IS A 50 YEAR OLD CAR ALL OF A SUDDEN. NOW WHEN OPENING THE DOOR IT SWINGS OPEN WITHOUT CONTROL. I DID SOME RESEARCH AND FOUND OUT THAT THIS IS A COMMON ISSUE WITH THE TOYOTA SIENNA 2004 AND I EVEN FOUND A LETTER IN MY VEHICLE (THAT I HAD FORGOT RECEIVING) INFORMING ME THAT THIS WAS AN ISSUE WITH THIS VAN AND THAT TOYOTA WOULD FIX IT IF WE HAD A PROBLEM. IT SAID IF WE DID NOT HAVE THE PROBLEM TO FILE IT IN OUR OWNERS MANUAL WHICH I DID. NOW WE HAVE THE PROBLEM BUT TOYOTA REFUSES TO FIX IT SINCE IT IS NOW OUTSIDE THE WARRANTY WINDOW . THIS IS CORRUPT TO ACKNOWLEDGE AN ISSUE BUT NOT FIX IT IMMEDIATELY AND NOW WHEN THE PROBLEM ARISES DECLARE THAT IT IS TOO LATE. *TR

Mileage: 116,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WOULD NOT OPEN. THE CONTACT STATED THAT THE PROBLEM WAS DUE TO A DEFECTIVE DOOR CHECK ON THE DRIVER'S SIDE DOOR. THE CONTACT STATED THE DEFECT WAS REPAIRED AT THE DEALER BUT THE PROBLEM RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

THE REAR HATCH IS POWERED ON THIS MODEL. THE GAS SPRINGS THAT HOLD THE DOOR IN THE UPRIGHT (OPEN) POSITION DON'T PROVIDE ENOUGH FORCE TO KEEP THE DOOR IN THE OPEN POSITION. WHEN THE HATCH DROPS APPROXIMATELY 10 INCHES, THE POWER FUNCTION ACTIVATES AUTOMATICALLY, CLOSING THE HATCH. THIS POWERED CLOSING OPERATION FREQUENTLY OCCURS WHEN SOMEONE IS TRYING TO LOAD OR UNLOAD ITEMS FROM THE REAR OF THE VEHICLE. THE HATCH COMES DOWN WITH SURPRISING FORCE AND HAS KNOCKED SOME FAMILY MEMBERS TO THE GROUND AND ACTUALLY PINNED MY 8-YEAR-OLD IN A PRONE POSITION WITH HIS HEAD IN THE VEHICLE AND HIS FEET ON THE GROUND. THE SAFETY AND MENTAL ANGUISH CONCERNS ARE OBVIOUS, AND TOYOTA HAS ISSUED A RECALL FOR "CERTAIN 2004 TO 2006 VEHICLES." CHECKING WITH TOYOTA, THE RECALL DOES NOT COVER MY VIN, EVEN THOUGH WE ARE SEEING THE EXACT SAME PROBLEM FOR WHICH THE RECALL WAS ISSUED. IS THERE SOME WAY TO REDRESS THIS PROBLEM, OR DO I HAVE TO WAIT FOR THE DOOR TO ACTUALLY INJURE SOMEONE AND GET A LAWYER? *TR

Mileage: 82,500

SIDE SLIDING DOORS BECOME FROZEN MAKING IT IMPOSSIBLE TO GET OPEN TRAPPING GUEST IN THE REAR OF THE VEHICLE THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE TAKEN CARE OF. *TR

Mileage: 112,500

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT DURING COLD WEATHER, BOTH REAR SLIDING DOORS FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE MANUFACTURER STATED THAT THERE WAS A WARRANTY EXTENSION UNDER A MANUFACTURER'S SAFETY IMPROVEMENT CAMPAIGN FOR THE FAILURE BUT HIS VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 92,000.

Mileage: 83,000

PASSENGER SIDE VEHICLE DASH BEGAN CRACKING DURING SUMMER OF 2013. ORIGINAL APPEARANCE WAS THAT OF A CUT OR SCRATCH ALONG THE SURFACE OF THE DASH. CRACK HAS BEEN GROWING WIDER AND LONGER SINCE THEN. VEHICLE HAS BEEN GARAGED SINCE PURCHASE (9/2003) AND CUSTOM FIT SHADE USED WHEN PARKED OUTSIDE. CONCERNED THAT DASHBOARD MAY FRACTURE INTO SMALLER PROJECTILE PIECES IF THE PASSENGER AIRBAG WAS TO BE DEPLOYED. *TR

Mileage: 130,000

DURING BELOW-FREEZING TEMPERATURES AND ACCUMULATING PRECIPITATION, SLIDING DOORS CAN FREEZE SHUT TO THE POINT OF NOT OPENING. I RECENTLY HAD TO KICK THE SIDE DOORS FROM THE INSIDE IN ORDER TO GET THEM OPENED. *TR

Mileage: 86,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SPARE TIRE BECAME DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SPARE TIRE CARRIER ASSEMBLY WAS CORRODED AND CAUSING THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE ENTIRE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A POPPING SOUND EVERY TIME THE DRIVER'S SIDE DOOR WAS OPENED OR CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE DOOR HINGE NEEDED TO BE REPLACED DUE TO A FRACTURED WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 140,000. UPDATED 12/30/13*CN

Mileage: 140,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR CHECK FAILED DUE TO DEFECTIVE WELDING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE WARRANTY ENHANCEMENT DOOR CHECK HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS FAILURE 105,000.

Mileage: 84,000

PASSENGER SIDE SLIDING DOOR CABLE SNAPPED AND WILL NOT OPEN. PASSENGERS CAN BE TRAPPED IN THE VAN AND NOT ABLE TO GET OUT. THIS IS A KNOWN PROBLEM WITH TOYOTA SIENNA MINIVANS WITH ELECTRIC DOORS. IN ADDITION, THE MOTOR IS OFTEN KNOWN TO FAIL. THE THE CABLE HAS A BLACK SHEATHING THAT IS INADEQUATE AND WEARS CAUSING IT TO JAM IN THE PULLEY AND BREAK OR EXPOSING IT TO LATER CORROSION AND THEN IT WILL BREAK AS WELL. TOYOTA HAS KNOWN OF THIS PROBLEM FOR YEARS AND DOES NOT ISSUE A RECALL. YOU ONLY NEED TO CHECK THE TOYOTA FORUM TO CONFIRM THE PROBLEM WITH MANY OWNERS REPORTS. REPAIRS RUN $1,200 TO $2,000 AT THE TOYOTA DEALER. *TR

Mileage: 170,000

PASSENGER SLIDING DOOR WILL NOT OPEN. EVEN WHEN POWER IS TURNED OFF, THE DOOR WILL NOT OPEN MANUALLY WHICH IS A SAFETY HAZARD AS MY KIDS CAN NOT EXIT THE CAR FROM THAT DOOR IF THERE IS AN ACCIDENT. I RECENTLY RECEIVED A CSP LETTER FROM TOYOTA ABOUT THIS EXACT DOOR PROBLEM BUT THE LETTER STATES THE EXTENDED WARRANTY IS GOOD FOR 9 YEARS OR 120K MILES WHICH EVER COMES FIRST. UNFORTUNATELY, I RECEIVED THE LETTER JUST AFTER I HAD THE CAR FOR 9 YEARS. IF I HAD RECEIVED THE LETTER AND KNOWN ABOUT THE DOOR ISSUE BEFORE THE 9 YEARS, I WOULD HAVE TAKEN MY CAR IN TO BE FIXED. QUOTE FOR FIXING DOOR IS OVER $1,100. *TR

Mileage: 97,640

2004 TOYOTA SIENNA VAN DRIVER SIDE SLIDING DOOR CABLE FRAYED THEN BROKE AND DOOR JAMMED SHUT. *TR

Mileage: 130,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE ENTIRE DASHBOARD BECAME FRACTURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED THE DEALER FOR INSPECTION. THE DEALER ADVISED THAT THE DASHBOARD MATERIAL WAS DEFECTIVE NEEDED TO BE REPLACED. THE DASHBOARD WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.

Mileage: 50,000

DASHBOARD HAS MULTIPLE HAIRLINE CRACKS. A LOT OF 2004 TOYOTA SIENNA HAVE THE SAME ISSUES WHEN I MADE AN ONLINE RESEARCH ABOUT THE PROBLEM. *TR

Mileage: 102,000

RECENTLY STARTED HEARING A POPPING NOISE WHEN OPENING DRIVERS SIDE DOOR. MY HUSBAND, A MECHANIC, INSPECTED DOOR AND NOTED THE WELDING AROUND THE DOOR CHECK ON THE DRIVERS SIDE DOOR IS CRACKED 3/4 WAY AROUND AND NEEDS TO BE REPAIRED. CALLED THE DEALERSHIP WHERE WE PURCHASED THE VAN TO GET MORE INFO AND WAS TOLD THAT THEY HAVE SEEN LOTS OF TOYOTA SIENNA VANS WITH THIS PROBLEM. THEY STATED THERE WAS A SPECIAL SERVICE BULLETIN IN 2007 BUT IT WAS NOW EXPIRED AND THERE WASN'T ANYTHING THEY COULD DO. WAS ADVISED TO CONTACT TOYOTA CUSTOMER SERVICE IN TORRANCE CALIFORNIA. WAS ADVISED TO GET IT FIXED AS THE DOOR CHECK COULD BREAK LOOSE DAMAGING MY VAN, OTHER VEHICLES AND POSSIBLE INJURING SOMEONE. CALLED TOYOTA CUSTOMER SERVICE AND WAS TOLD THERE WAS A SERVICE BULLETIN REGARDING THE FAULTY WELDING ON THE DRIVERS DOOR CHECK, BUT THAT WAS EXPIRED. I STATED I NEVER RECEIVED SUCH A BULLETIN OR I WOULD HAVE BEEN MADE AWARE OF THIS PROBLEM AND WOULD HAVE TENDED TO IT. WAS TOLD THEY WERE NOT RESPONSIBLE IF I GOT THE BULLETIN OR NOT. I ASKED WHAT I HAD DONE WRONG IN THE CARE AND KEEPING OF THE VEHICLE. THEY ANSWERED NOTHING. I ASKED WHAT I SHOULD HAVE DONE DIFFERENT REGARDING THE VAN'S DRIVERS SIDE DOOR AND HE ANSWERED ...NOTHING. I TOOK VAN TO BODY SHOP AND THEY CAN WELD IT FOR $650, BUT IT WILL JUST CRACK OUT AGAIN. NEW DOOR WILL BE $2000+. I DON'T SEE HOW THE CONSUMER SHOULD EAT THE COST OF TOYOTA'S FAULTY WELDING/MANUFACTURING, WHEN THERE ARE THOUSANDS OF VEHICLES HAVING THIS SAME EXACT PROBLEM. *TR

Mileage: 110,000

AFTER PRESSING THE BUTTON TO OPEN THE POWER SLIDING DOORS, THE CABLE SNAPPED AND WHIPPED. *TR

Mileage: 125,000

THE REAR LIFT GATE IS NOT STAYING IN PLACE WHEN LIFTED, IT FALLS ABOUT 10 INCHES AND THEN THE AUTOMATIC DOOR CLOSE ENGAGES. IF YOU TURN OFF THE AUTOMATIC DOOR, THEN IT SLAMS SHUT. THE STRUTS WERE ALREADY REPLACED ONCE UNDER THE FIRST RECALL. *TR

Mileage: 1,453,000

WHILE OPENING THE AUTOMATIC, PASSENGER SIDE, REAR SLIDING DOOR, THE CABLE FRAYED AND BECAME STUCK, CAUSING THE DOOR TO STOP MID WAY OPEN. THE DOOR WAS STUCK AND WOULDN'T OPEN OR CLOSE. WE WERE FINALLY ABLE TO GET IT CLOSED, WITH MUCH FORCE, SO THAT WE COULD CONTINUE DRIVING HOME (WE WERE OUT OF TOWN AT THE TIME). WE WERE TOLD BY TOYOTA THAT IT WOULD COST $3000 TO REPAIR THE PROBLEM, AS THE ENTIRE SYSTEM, NOT JUST THE CABLE, WOULD NEED TO BE REPLACED. I ASKED IF THEY COULD JUST MAKE IT SO THAT I COULD OPEN THE DOOR MANUALLY. HAVING A DOOR THAT WON'T OPEN IS A SAFETY HAZARD. THEY SAID NO. I TOOK THE VAN TO A REPAIR SHOP, WHERE THE OWNER CUT THE CABLE AND TOOK IT OUT. THIS ALLOWED THE DOOR TO BE OPENED AND CLOSED MANUALLY. HOW DID HE MANAGE TO DO SOMETHING THAT I WAS TOLD BY TOYOTA WASN'T POSSIBLE? HE DIDN'T CHARGE ME FOR THIS SIMPLE FIX. I HAVE LETTERS THAT I WROTE TO TOYOTA DETAILING WHAT HAPPENED. WE WERE OFFERED A FREE OIL CHANGE FOR OUR TROUBLE, WHICH I DECLINED AS I WILL NOT VISIT A DEALER AGAIN BY CHOICE, AND TOLD WE WOULD HAVE TO REPAIR THE ISSUE OURSELVES. A TOYOTA REP RECENTLY, 2012, TOLD ME THAT THERE ARE MANY COMPLAINTS WITH THIS SAME ISSUE, BUT A RECALL STATUS HAS NOT YET BEEN REACHED OR SET. VERY DISAPPOINTED THAT TOYOTA ALLOWS THIS TO CONTINUE TO HAPPEN. WHAT COULD OWNERS POSSIBLE DO TO MAKE A CABLE SNAP OR BREAK? IT'S OBVIOUS THIS IS A FAULTY DESIGN AND SHOULD BE REPAIRED. *TR

Mileage: 75,000

WENT OUTSIDE TO TRY TO OPEN MY DRIVER SIDE ELECTRICAL SLIDING DOOR AND THE CABLE SNAPPED. I CAN NO LONGER OPEN MY DOOR AND I HAVE A BABY THAT THE CAR SEAT IS ON THE WORKING SIDE AND NOW MY OTHER KIDS HAVE TO TRY TO JUMP OVER THE BABY OR GO OUT THE FRONT DOORS TO GET OUT OF THE CAR. *TR

Mileage: 121,384

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT SHE OPENED THE FRONT DRIVER'S SIDE DOOR AND HEARD A LOUD METAL ON METAL SOUND AS THE DOOR DROPPED SLIGHTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS REFERRED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE DOOR WELD WAS THE SOURCE OF THE FAILURE AND IT COULD BE WELDED AGAIN BUT THE DOOR SHOULD BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 127,000.

Mileage: 127,000

DRIVER'S SIDE SLIDING DOOR CABLE BROKE. THE HINGE CAME OFF THE TRACK DROPPING THE DOOR AND SCRATCHING THE BODY PANEL. DOOR WILL NO LONGER CLOSE. *TR

Mileage: 133,000

THE CABLE FOR THE POWER DOOR ON MY 2004 TOYOTA SIENNA HAS BROKEN AND I RECENTLY LEARNED THAT TOYOTA WAS AWARE OF THE PROBLEM WITH THIS PART AND WAS OFFERING A CUSTOMER SUPPORT PROGRAM TO REPLACE THE DEFECTIVE POWER DOOR MECHANISM. UNFORTUNATELY WE DID NOT RECEIVE THE NOTICE OF THE PROGRAM FROM TOYOTA AND WHEN I CALLED TO GET INFORMATION, I WAS TOLD THAT EVEN THOUGH MY CAR ONLY HAS 79,360 MILES, I DO NOT QUALIFY FOR THE PROGRAM BECAUSE MY CAR IS 10 YEARS OLD. SPECIFICALLY, MY HUSBAND WAS TOLD BY THE CUSTOMER SERVICE SUPERVISOR THAT "TOYOTA DOESN'T MAKE EXCEPTIONS". I'M VERY CONCERNED THAT TOYOTA HAS YET TO ISSUE A SAFETY RECALL ON THIS PART AS THE DOOR IS JAMMED AND NO LONGER USABLE, PUTTING PASSENGERS IN THE BACK SEAT AT RISK BY NOT HAVING A SAFE WAY TO EXIT THE VEHICLE ON THE PASSENGER SIDE. TOYOTA IS AWARE OF THIS SAFETY ISSUE AND THEY ARE NEGLIGENT BY NOT ISSUING A REPLACEMENT, REGARDLESS OF THE AGE OF THE CAR, ESPECIALLY ON WITH SUCH LITTLE MILEAGE. ALTHOUGH I HAVE YET TO RECEIVE A COPY OF THE SECRET SERVICE BULLETIN, DESPITE REQUESTING ONE FROM THE CUSTOMER SERVICE REP, I UNDERSTAND THAT THE EXTENSION WAS ISSUED 12 MONTHS OR LESS FROM THE DATE THE 2004 WOULD GO OUT OF THE EXTENDED WARRANTY. *TR

Mileage: 77,000

OUR POWER SLIDING PASSENGER DOOR HAS HAD ISSUES OVER THE YEARS WHERE IT WOULDN'T FUNCTION PROPERLY, AND WE HAD IT REPAIRED AT TOYOTA. MOST RECENTLY, THE DOOR WOULDN'T OPEN AUTOMATICALLY, WE WOULD HAVE TO PUSH IT HARD TO MAKE IT OPEN OR CLOSE. THEN, THE DOOR JUST WOULDN'T CLOSE, AND WE HAD TO DRIVE HOME WITH IT PARTLY OPEN. WE BROUGHT IT INTO THE TOYOTA DEALERSHIP AND THEY TOLD US THE MOTOR NEEDS TO BE REPLACED, AT A COST OF OVER $2,000! WE CAN'T AFFORD THIS, SO WE TOLD THEM WE CAN'T FIX IT, BUT ASKED IF WE COULD MANUALLY OPEN IT. THEY CUT THE CABLE SO WE COULD MANUALLY OPEN IT, BUT THEY TOLD US NOT TO USE IT TOO MUCH OR IT MAY HAVE FURTHER ISSUES. NOW, IT APPEARS WE CANNOT USE THIS DOOR, WHICH MEANS MY CHILDREN NEED TO ENTER THE OPPOSITE DOOR, ENTERING FROM THE STREET. THIS IS A PROBLEM FOR US, BUT WE ARE STUCK BECAUSE WE CAN'T AFFORD THE HUGE REPAIR BILL. *TR

Mileage: 191,000

POWER SLIDING DOOR CABLE SNAPPED AND CHILDREN IN BACK SEAT CANNOT RIDE SAFELY, AS DOOR WILL NOT OPERATE PROPERLY. SPOKE TO TOYOTA, OPENED A CLAIM, WAS TOLD THE WARRANTY ENHANCEMENT NOTICE WAS ISSUED, BUT ALTHOUGH I WASN'T OVER MY MILEAGE, I WAS OVER THE DATE OF 1ST USE OF VEHICLE. THEY EXTENDED THE WARRANTY FOR THIS FAULTY PART FOR 9 YEARS, 120,000 MILES. MY VEHICLE SAT FOR 8 MONTHS AS WELL WHEN OUR OTHER TOYOTA, THE TUNDRA HAD ITS FRAME REPLACED...BUT EVEN THOUGH THEY STILL WILL NOT HELP. THEY OFFERED TO GIVE ME A GOOD DEAL ON ANOTHER TOYOTA...SERIOUSLY! I JUST LEASED A VENZA 3 MONTHS AGO. I DO NOT WANT ANOTHER VEHICLE, I WANT MINE FIXED SO MY PASSENGERS CAN SIT IN THE BACK SEAT SAFELY WITHOUT WORRY THE DOOR WON'T OPEN OR CLOSE ON THEM! *TR

Mileage: 105,000

DOOR HINGE ON DRIVERS SIDE BROKE AWAY FROM WELD AND MAKES A LOUD NOISE. PER MY MECHANIC THE WELDED POCKETS WITHIN THE DOOR HAVE MANY CRACKS IN THE SHEET METAL AND THE VAN NEEDS TO GO TO BODY SHOP. *TR

Mileage: 70,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR HINGE FRACTURED FROM THE WELD. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING AND WAS ADVISED THAT THE DOOR HINGE NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE DOOR HINGE REPLACED. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

Mileage: 130,000

THE DRIVER SIDE PASSENGER IS JAMMED AND WON'T OPEN OR CLOSE EVEN IN THE MANUAL MODE. I HAD TO DRIVE HOME WITH THE DOOR OPEN SLIGHTLY BECAUSE I COULDN'T GET THE DOOR SHUT. AFTER READING MANY FORUMS ONLINE IT SEEMS THAT THIS IS A PROBLEM WITH TOYOTAS AND IT IS A DEFECT WITH MANUFACTURING. *TR

Mileage: 125,000

PASSENGER SIDE REAR AUTOMATIC DOOR FAILS TO SENSE A PERSON STANDING IN THE FRAME, ENTERING OR EXITING, AND CLOSES ON THEM. PASSENGER SIDE REAR AUTOMATIC DOOR CLOSES AUTOMATICALLY WHEN ON A DOWNHILL SLOPE, CLOSING ON PASSENGER IF THEY ARE STANDING IN THE FRAME. PASSENGER SIDE REAR AUTOMATIC DOOR IS FAILING TO CLOSE AND POPS BACK OPEN, REQUIRING A FORCE CLOSE BY HAND. DRIVER SIDE REAR MANUAL DOOR FAILED TO CLOSE AND LATCH. DEALER INDICATED IT WAS DUE TO FAULTY WELDS. THE ENTIRE DOOR WAS REQUIRED TO BE REPLACED. *TR

PASSENGER SIDE POWER SLIDING DOOR CABLE BROKE MAKING THE DOOR INOPERABLE. THE VAN CANNOT BE EXITED ON THE PASSENGER SIDE. REPAIR INVOLVES MOTOR AND CABLE REPLACEMENT COSTING $1720. TOYOTA EXTENDED THE WARRANTY TO 9 YEARS FROM PURCHASE AND 120,000 MILES THEREBY ACKNOWLEDGING THEIR ISSUE TO A FAULTY PART. THEY WOULDN'T REPLACE IT UNTIL IT FAILED. THE CAR WAS GARAGED ITS ENTIRE 9 YEARS AND THEREFORE IT TOOK 127,550 MILES TO FAIL. EVEN THOUGH I AM WITHIN THE 9 YEARS OF PURCHASE BY 4 WEEKS, TOYOTA WON'T HONOR THE WARRANTY EXTENSION DUE TO BEING BEYOND 120,000 MILES. I WILL HAVE TO PAY THIS HIGH COST TO REPLACE A DOOR MOTOR OUT OF MY OWN POCKET. I WILL NEVER BUY A TOYOTA AGAIN. THIS CABLE SHOULD NEVER FAIL AND IS A FAULTY PRODUCT WHICH THEY HAVE ACKNOWLEDGED. *TR

Mileage: 127,550

ACTUALLY HAPPENED LONG BEFORE 11/12 BUT FILING IT ALL TOGETHER - THIS MAY OR MAY NOT AFFECT THE AIRBAGS ON MY CAR. MY CAR HAS NEVER BEEN IN AN ACCIDENT WHERE THE AIRBAGS DEPLOYED, BUT THE ENTIRE DASHBOARD IS RIDDLED WITH CRACKS. THIS IS A COMMON PROBLEM IN THIS MAKE & MODEL & TOYOTA HAS NOT ADDRESSED IT. HAVE NO IDEA HOW I COULD DO A REPAIR. *TR

Mileage: 80,000

THE LEFT DOOR OF THE TOYOTA SIENNA VAN STOPPED CLOSING PROPERLY A FEW YEARS AFTER WE BOUGHT IT. IT WILL NOT CLOSE ALL THE WAY AND WEARS DOWN THE BATTERY OF THE VAN. THE DOOR OPENS UNEXPECTEDLY FROM TIME TO TIME WHILE WE ARE DRIVING. *TR

THE PAINT ON THE OEM 17" ALUMINUM RIMS FOR MY TOYOTA SIENNA STARTED BUBBLING AND PEELING. IF LEFT UNCHECKED, I WILL HAVE TO HAVE THE WHEELS EITHER REPLACED OR STRIPPED AND REPAINTED TO KEEP THE METAL FROM CORRODING AND THE RIMS FROM FAILING. THE BUBBLING HAPPENS ON THE INSIDE OF THE RIMS AS WELL, MAKING A GOOD SEAL WITH THE TIRE DIFFICULT AND CAUSING SLOW AIR LEAKS. THUS FAR TOYOTA REFUSES TO RECOGNIZE THE PROBLEM. *TR

Mileage: 60,000

SIENNA IS EXPERIENCING THE BROKEN WELDS ON THE DRIVERS SIDE DOOR CHECK POCKET. THE POCKET ALTHOUGH REPAIRED ONCE HAS NOW FRACTURED / CRACKED. *TR

Mileage: 96,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE REAR DRIVER'S SIDE DOOR INDEPENDENTLY OPENED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE DOOR WAS UNABLE TO BE CLOSED AND HE HAD TO UTILIZE A BUNGEE CORD TO AVOID THE DOOR FROM REOPENING INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 114,000. THE VIN WAS NOT AVAILABLE. *TR

Mileage: 114,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THERE WAS A CLUNKING NOISE WHEN CLOSING OR OPENING THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR HAD TO BE RE-WELDED. AFTER THE REPAIR THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THE DOOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. *TR

Mileage: 93,000

SLIDING SIDE DOOR AUTOMATIC OPENER CABLE BROKE, DISABLING THE OPENER. DO NOT USE THAT DOOR ANYMORE BECAUSE IT CAN STICK IN THE OPEN POSITION NOW. THIS IS COVERED BY A CUSTOMER SUPPORT PROGRAM (CSP) THAT IS GOOD FOR 9 YEARS OR 125,000 MILES, BUT MY CAR IS PAST THAT. SINCE THIS IS A KNOWN PROBLEM, AND SINCE IT CAN BE EXPECTED TO OCCUR, BUT OCCUR LATER THAN THE WARRANTY FOR DOORS THAT AREN'T USED THAT OFTEN, I FEEL TOYOTA SHOULD FIX THIS PAST THEIR EXTENDED WARRANTY. *TR

Mileage: 150,166

OUR LOCAL TOYOTA DEALER REPLACED THE LIFT GATE STRUTS DUE TO A RECALL EVEN THOUGH THE ORIGINAL STRUTS WERE FINE. AFTER THE REPLACEMENT, THE NEW STRUTS DO NOT WORK PROPERLY DURING WARM WEATHER. THE LIFT GATE WILL PARTIALLY GO DOWN AND THEN THE LIFT GATE JERKS BACK UP AND DOES NOT CLOSE. THE DEALER WAS CONTACTED ABOUT THIS PROBLEM AND THE CAR WAS TAKEN BACK IN. DEALER SAID THEY "DIDN'T KNOW WHAT TO DO" AND WOULD CONTACT TOYOTA AND CALL US BACK. THEY NEVER DID. *TR

Mileage: 88,000

PASSENGER SIDE BACK SLIDING DOOR (AUTOMATIC) CORD BROKE. THE WIRE THAT IS LIKE THE PULLEY FOR THE DOOR FRAYED AND BROKE, MAKING THE DOOR INOPERABLE. THE MOTOR STILL WORKS FIN THOUGH. MY CONCERN IS OF MY CHILDREN'S SAFETY. THE DOOR WILL NOT LATCH SECURELY NOW, AND/OR OPEN COMPLETELY. WE HAVE SHUT THE AUTO DOOR OFF, BUT IT MAKES NO DIFFERENCE. THE DOOR GETS STUCK IN OPEN POSITION AND IS A SAFETY ISSUE. WE HAVE SET THE CHILD LOCK AS WELL. WE WILL NOT BE USING THAT DOOR AT ALL, IN CASE IT TRAPS ONE OF THE ARMS/LEGS OF OUR PASSENGERS. TOYOTA IS REQUESTING THOUSANDS OF DOLLARS TO FIX IT... *TR

Mileage: 105,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE CARRIER CABLE HAD RUSTED AND THE SPARE TIRE WAS DANGLING UNDER THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V160000 (STRUCTURE) IN 2010. THE CONTACT ALSO STATED THAT THE DEALER CUT THE CABLE AND RESET THE SPARE TIRE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED PROPERLY AND THERE WOULD BE NO OTHER REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 115,000. *TR

Mileage: 115,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SPARE TIRE CARRIER CABLE HAD RUSTED AND THE SPARE TIRE WAS DANGLING UNDER THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V160000 (STRUCTURE) IN 2010. THE CONTACT ALSO STATED THAT THE DEALER CUT THE CABLE AND RESET THE SPARE TIRE. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED PROPERLY AND THERE WOULD BE NO OTHER REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 115,000. *TR

Mileage: 115,000

LOUD POPPING NOISE IN DRIVER'S DOOR. TOYOTA DEALER QUICKLY KNEW THE "DOOR CHECK" NEEDED TO BE REPLACED JUST BASED ON MY DESCRIPTION. COST ME $700 TO FIX, AND THAT WAS BECAUSE I HAD A 15% OFF COUPON. *TR

Mileage: 89,000

TOYOTA SIENNA FRACTURED DEFECTIVE LEFT FRONT DOOR CHECK POCKET POPPING NOISE DUE TO WELD FAILURES. HERE IS THE VIDEO FROM THE WEB IT SHOW MANY SIENNA OWNERS HAVE: HTTP://WWW.YOUTUBE.COM/WATCH?V=5EOLQNSPIMU&NR=1&FEATURE=ENDSCREEN. *TR

Mileage: 140,000

THE REAR SLIDING DOOR CABLE FRAYED AND SNAPPED. WHEN I OPENED DOOR IT JAMMED AND WOULD NOT CLOSE. I HAD TO DRIVE WITH DOOR HALF WAY OPEN TO GET WHERE I COULD GET IT FIXED. *TR

Mileage: 51,000

THE FIRST INCIDENT IS THAT THE PASSENGER SIDE SLIDING DOOR STARTED TO RUB THE PAINT OFF THE BODY, SO WE DISABLED IT SINCE THE DEALER SAID IT WAS OUT OF WARRANTY AND WOULD COST US $1800. A COUPLE YEARS LATER THE DRIVER SIDE SLIDING DOOR SEIZED AND WOULDN'T CLOSE. I HAD TO DRIVE TO WHERE MY WIFE AND KIDS WERE STRANDED AND CUT THE DOOR'S CABLES, SO SHE COULD DRIVE HOME. A COUPLE YEARS AFTER THAT I RECEIVE AN EXTENDED WARRANTY LETTER FROM TOYOTA FOR THEIR SLIDING DOORS, HOWEVER, SINCE THERE IS A 120,000 MILE STIPULATION AND OURS HAD MORE MILES THAN THAT THEY SAID SORRY WE ARE OUT OF LUCK. TOYOTA EXTENDED THE WARRANTY BECAUSE THEY KNEW THERE WAS A PROBLEM WITH THEIR SLIDING DOORS, BUT SET STIPULATIONS, LIKE MILEAGES, SO MANY PEOPLE COULD NOT TAKE ADVANTAGE!!! I ALSO HAD A PROBLEM WITH THE DRIVER'S DOOR HINGE WELD BREAKING, THE DEALER ONCE AGAIN TOLD ME THERE WAS NO RECALL AND IT WOULD COST ME A FEW HUNDRED DOLLARS TO WELD IT BACK TOGETHER. AFTER LOOKING AT THE HINGE'S WELD I COULD TELL IT WAS AN ASSEMBLY MISSTAKE. SINCE I KNOW HOW TO WELD I REMOVED THE DOOR MYSELF AND RE-WELDED THE HINGE. SEVERAL MONTHS AFTER FIXING IT MYSELF I FOUND OUT THERE WAS A RECALL. *TR

Mileage: 70,000

THE 2004 THROUGH 2010 TOYOTA SIENNA MODELS HAVE A KNOWN DEFECT IN THE CABLE ASSEMBLY OF THE POWER SLIDING DOORS. MY 2004 SIENNA HAS THE SAME PROBLEMS AS NUMEROUS OTHER VEHICLES WITH A LOUD GRINDING NOISE ON THE PASSENGER SIDE POWER SLIDING DOOR DUE TO A FRAYING CABLE THAT MAKES IT IMPOSSIBLE TO OPERATE THE DOOR OR EXIT THE VEHICLE IN AN EMERGENCY. TOYOTA HAS TAKEN THE STEP TO EXTEND THE WARRANTY ON SLIDING DOORS BUT ONLY TO 9 YEARS OR 120K MILES WHICHEVER COMES FIRST. THIS IS A KNOWN MANUFACTURING DEFECT AND A SAFETY ISSUE THAT SHOULD BE DEALT WITH BY ISSUING A FULL RECALL RATHER THAN EXTENDING THE WARRANTY. QUOTED REPAIRS FROM MY LOCAL TOYOTA DEALER WERE AROUND $1500. THESE REPAIRS ARE COVERED ONLY FOR THOSE WHO THE EXTENDED WARRANTY IS IN EFFECT. PLEASE NHTSA ORDER TOYOTA TO ISSUE A FULL RECALL ON 2004-2010 TOYOTA SIENNA POWER SLIDING DOORS. *TR

Mileage: 150,000

MY WIFE WAS SHOPPING WITH MY 3 YEAR OLD DAUGHTER AND DOG AND COULDN'T GET THE DRIVERS SIDE AUTO SLIDING DOOR TO SHUT. I ARRIVED AND NOTICED THE CABLE SHEATHING WAS FRAYED APPROXIMATELY 6 INCHES IN FROM THE PULLEY SYSTEM. THE DOOR WOULD AUTO SLIDE UNTIL THIS FRAYED PART HIT THE PULLEY, SEIZE AND RETURN OPEN. I MANUALLY TRIED PULLING THE DOOR SHUT THINKING I COULD GET THE FRAYED PART THROUGH THE PULLEY, BUT I GUESS THE TOLERANCES WERE TOO TIGHT AND IT WOULDN'T ALLOW CLOSURE. THE LOCAL TOYOTA DEALERSHIP TOLD ME TO CUT THE CABLE SO I CUT THE TENSIONER CABLE PORTION BEHIND THE DOOR TO ALLOW IT TO CLOSE. AFTER DROPPING OFF AT THE TOYOTA, THEY DEMANDED A $1000 UPFRONT FEE FROM MY WIFE FOR A NEW MOTOR. I AM TRYING TO GET THEM TO CANCEL THE MOTOR PURCHASE SINCE THE MOTOR STILL WORKS, BUT HAVEN'T GOTTEN THROUGH YET. THE LOCKING MECHANISM STILL WORKS (AFTER I CUT THE CABLE AND WAS ABLE TO SHUT THE DOOR). WITH THE NUMBER OF COMPLAINTS, NHTSA NEEDS TO BRING THIS UP TO TOYOTA AND MAKE A RECALL. *TR

Mileage: 94,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD EXHIBIT A LOUD POP WHEN BEING OPENED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE WELDING WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE. *TR

Mileage: 140,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SHE WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED HER THAT THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 91,000. UPDATED 06/17/13 *BF

Mileage: 71,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE ENTIRE DASHBOARD WAS CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 8/26/13 *CN

Mileage: 25,000

DURING OPENING AND CLOSING THE FRONT DOOR ON DRIVER SIDE, IT MAKES A LOUD POPPING NOISE. *TR

Mileage: 50,000

UPON PRESSING THE OPEN BUTTON ON THE REMOTE FOR THE PASSENGER SIDE SLIDING REAR DOOR, IT MAKES NOISE BUT DOES NOT OPEN. UPON FURTHER INVESTIGATION WE REALIZED THE CABLE HAD FRAYED AND THE DOOR GOT JAMMED HALF WAY OPEN. WE TOOK IT TO THE DEALERSHIP AND WERE TOLD TO ASK FOR AN EXCEPTION BUT BECAUSE IT WAS NOT COMPLETELY BROKEN THEY WOULD NOT FIX IT! THIS POSES A SAFETY ISSUE AS THE ONLY EXIT FOR REAR PASSENGERS IS NOW THE DRIVERS SIDE REAR DOOR UNTIL IT BREAKS AS WELL. RESEARCH SUGGESTS WE ARE JUST BARLEY OVER AND ONLY MONTHS BEYOND THE EXTENDED WARRANTY SERVICE FOR THIS DEFECT @ 120K OR 9YRS, LEAVING US TO ABSORB THE ENTIRE 1500-1800$ COST ASSOCIATED WITH REPAIR. *TR

Mileage: 131,432

THE DRIVER DOOR MAKES A DOUBLE CLICKING SOUND EITHER ON OPENING OR CLOSING. TRIED PUTTING DW40, BUT DID NOT WORK. AFTER "GOOGLING" THE PROBLEM, DISCOVERED THAT MANY OTHER TOYOTA SIENNA OWNERS HAVE THE SAME PROBLEM. IT SEEMS AN ISSUE WITH THE WAY THE WELDING IS DONE ON THE DOOR. SOME BLOGGERS HAVE SAID THAT THE DEALER FIXED IT AT NO CHARGE. OTHERS STATE THAT THE DEALER AND/OR TOYOTA WILL NOT ADDRESS THE ISSUE BECAUSE THE VEHICLE IS OUTSIDE THE WARRANTY. MY DEEPEST FEAR IS THAT MANY DRIVERS HAVE STATED THAT THE DOOR HAS NOT OPENED AT ALL AND THAT THEY NEED TO EXIT THE CAR FROM THE PASSENGER SIDE. THIS IS OBVIOUSLY A MANUFACTURERS DEFECT AND DEFINITELY POSES A DANGER IF THE DRIVER CANNOT EXIT THE CAR, ESPECIALLY IF THERE IS AN EMERGENCY. THANK YOU! *TR

UPON TRYING TO OPEN THE MANUAL, REAR SLIDING DOOR ON THE DRIVER'S SIDE, IT ONLY OPEN A FEW INCHES. ALMOST FELT LIKE IT WAS HITTING SOMETHING, PREVENTING IT FROM FULLY OPENING. TOOK IT TO A LOCAL, REPUTABLE MECHANIC, WHO TRIED TO "FEEL" IF ANYTHING WAS STUCK IN THE TRACK. DID NOT SEE OR FEEL ANYTHING IN THE TRACK. AFTER READING SEVERAL TOYOTA BLOGS, INCLUDING THIS SITE, IT SEEMS THAT A SAFETY FEATURE HAS MALFUNCTIONED. THERE IS A SAFETY FEATURE WHICH PREVENTS THE DOOR FROM OPENING COMPLETELY WHEN THE FUEL DOOR IS OPEN. THE MECHANIC SAID THAT THE ENTIRE DOOR WOULD HAVE TO BE TAKEN OFF, ACCESSING IT BY REMOVING THE CENTER SEATS AND GOING IN FROM THE OPPOSITE SLIDING DOOR. A COSTLY JOB. THIS IS APPARENTLY A MANUFACTURER DEFECT. I HAVE TWO 9 YEAR OLD BOYS, AND IF WE WERE INVOLVED IN A ACCIDENT, ONE OF THEM WOULD NOT BE ABLE TO GET OUT FROM HIS SIDE...THIS POSES A GREAT DANGER TO MY CHILD. THIS NEEDS FURTHER INVESTIGATION BY THE NHTSA.GOV AND A RECALL ISSUED BY TOYOTA! *TR

UPON PRESSING THE OPEN BUTTON ON THE REMOTE FOR THE PASSENGER SIDE SLIDING REAR DOOR, THERE WAS ALOT OF GRINDING AND SCREECHING AND THE DOOR ONLY OPENED PARTIALLY. UPON FURTHER INVESTIGATION WE REALIZED THE CABLE HAD SNAPPED AND THE DOOR GOT JAMMED HALF WAY OPEN. AFTER SOME CONSIDERABLE EFFORT WE WERE ABLE TO CLOSE THE DOOR MANUALLY BUT IT WAS FOR THE LAST TIME. THE DOOR IS NOW STUCK CLOSED AND IS COMPLETELY INOPERABLE. THIS POSES A SAFETY ISSUE AS THE ONLY EXIT FOR REAR PASSENGERS IS NOW THE DRIVERS SIDE REAR DOOR UNTIL IT BREAKS AS WELL. RESEARCH SUGGESTS WE ARE JUST A FEW MILES OVER AND ONLY MONTHS BEYOND THE EXTENDED WARRANTY SERVICE FOR THIS DEFECT @ 120K OR 9YRS, LEAVING US TO ABSORB THE ENTIRE 1500-1800$ COST ASSOCIATED WITH REPAIR. *TR

Mileage: 120,000

DASHBOARD CRACKED, FROM LEFT TO RIGHT. *TR

Mileage: 98,000

DRIVER SIDE DOOR WON'T OPEN ALL THE WAY AND THE DRIVER SIDE WINDOW WON'T GO ALL THE WAY DOWN. TOYOTA EXTENDED THE WARRANTY FOR A KNOWN DEFECTED WELD HOWEVER THIS WARRANTY IS FOR A 5 YEAR TERM OR 100K MILE FOR AN VERY IMPORTANT PART OF THE CAR. BECAUSE THE WINDOW WON'T GO DOWN TO PAY TOLLS I MUST OPEN THE DOOR. THE MAY CAUSE A DANGEROUS SITUATION. TOYOTA SHORT CHANGED ANY OWNER OF THIS VEHICLE BY NOT RECALLING THE VEHICLE FOR THIS DEFECT. *TR

Mileage: 84,000

ONCE OPENED, THE VEHICLE DOOR WOULD NOT CLOSE. I HAD TO USE EXCESSIVE FORCE TO GET IT TO CLOSE & THE ONLY WAY IT DID SO WAS AFTER THE POWER SLIDING DOOR CABLE HAD SNAPPED. HAD THIS HAPPENED WHILE AWAY FROM HOME, I MAY HAVE HAD TO DRIVE HOME WITH THE DOOR OPEN. *TR

Mileage: 122,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOORS WERE TOO HEAVY FOR THE VEHICLE AND BEGAN TO FALL OFF THE HINGES. THE DOORS WOULD ALSO FREEZE AND COULD NOT BE OPENED WHEN IT WAS SNOWING OR THERE WAS FREEZING RAIN. THE SLIDING DOOR COULD NOT BE OPENED ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER AND THE CONTACT WAS INFORMED THAT THE SLIDING DOOR SUB-CONTROL ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THEY WOULD RETURN HER CALL AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30 AND THE CURRENT MILEAGE WAS 119,350.

Mileage: 30

OUR 2004 TOYOTA SIENNA MINIVAN WAS PARKED. I OPENED THE PASSENGER SIDE REAR SLIDING DOOR REMOTELY WITH THE KEY FOB. I INSTANTLY HEARD A POPPING/CRUNCH NOISE, AND HEARD IT AGAIN WHEN I CLOSED THE DOOR. I DISCOVERED THAT THE EXTERIOR CABLE THAT CONTROLS THE SLIDING MOTION OF THE DOOR HAD FRAYED AND THE PLASTIC SHEATHING OF THE CABLE WAS GONE. THE TOYOTA DEALER (INSTANTLY FAMILIAR WITH THE PROBLEM) ADVISED THAT I WOULD HAVE TO REPLACE BOTH THE CABLE AND THE MOTOR FOR A COST OF $1300, AND THAT THERE WERE NO LESS COSTLY OPTIONS. THIS IS A SAFETY ISSUE THAT SHOULD HAVE BEEN ADDRESSED BY TOYOTA LONG AGO SINCE IT WAS CLEARLY A DESIGN FLAW...AND THEIR RECENT "EXTENDED WARRANTY" EXCLUDES WAY TOO MANY VEHICLES. EDMUNDS.COM COMPLAINTS SPECIFICALLY ADDRESSING THIS TOYOTA SIENNA DOOR ISSUE BEGAN IN 2006, AND NOW THERE ARE 74 PAGES AND 740 REPORTS OF DAMAGED CARS AND KIDS AT RISK DUE TO INABILITY TO OPEN THE DOOR, CABLES SNAPPING AND PARTS HITTING PEOPLE IN THE FACE, PEOPLE ATTEMPTING TO ADDRESS THE ISSUE BY SIMPLY REMOVING THE CABLE AND OPERATING THE DOOR MANUALLY ONLY TO FIND THAT THE DOOR GETS STUCK IN THE OPEN POSITION AND WILL NOT CLOSE, AND OWNERS REPLACING THE EXPENSIVE CABLE/MOTOR COMPONENT AT AN EXORBITANT COST ONLY TO HAVE THE PROBLEM RECUR. OWNERS OF THESE VEHICLES AND THEIR CHILDREN ARE AT RISK. PLEASE ADDRESS THIS ISSUE PROMPTLY. *TR

Mileage: 152,000

2004 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE SLIDING DOOR MALFUNCTION. *SMD THE CONSUMER STATED THE LEFT SLIDING DOOR CAME OFF TRACK, AFTER THE CABLE SYSTEM MALFUNCTIONED. WHEN THE DOOR FELL DOWN TO THE SIDE STEP, IT SHATTERED THE LEFT REAR WINDOW.

WENT TO OPEN THE DRIVERS SIDE AUTOMATIC SLIDING DOOR ON MY 2004 SIENNA XLE, THE DOOR OPENED ABOUT 6 INCHES AND STOPPED. I GOT OUT TO OPEN IT MANUALLY AND IT WOULD NOT OPEN. I WAS ABLE TO CLOSE IT AND THAT IS WHEN I SAW A CABLE HANGING DOWN THE SIDE OF THE VAN, THAT'S WHEN I FIGURED OUT THE CABLE THAT OPENS THE DOOR HAD BROKE. I AM NOW UNABLE TO USE THE DOOR AS IT WILL ONLY OPEN ABOUT SIX INCHES. IT WILL NOW COST ME $1200 TO GET IT FIXED AS IT IS ABOUT SIX MONTHS PAST THE 9 YR. 120000 MILE EXTENDED WARRANTY TOYOTA HAD PUT ON THIS PART. I AM OBVIOUSLY NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM AND AM HOPING THE PASSENGER SIDE DOOR DOES NOT GO THROUGH THE SAME ISSUE COSTING ME ANOTHER $1200. *TR

Mileage: 130,300

I PURCHASED A 2004 TOYOTA SIENNA IN JULY OF 2007 IMMEDIATELY HAD PROBLEMS WITH THE BACK HATCH HYDRAULICS. TOYOTA FIXED THE HATCH BECAUSE IT WAS UNDER WARRANTY. THE SLIDING PASSENGER DOORS WOULD BE DELAYED BUT WOULD WORK. I DISCUSSED IT WITH SERVICE BUT THE DOOR WAS WORKING SO IT WAS NOT DOCUMENTED IN MY FILE. TOYOTA THEN SENT A NOTICE ABOUT THE SPARE TIRE RACK. I HAD THAT REPLACED. THE SLIDING DOOR CABLE SNAPPED. TOYOTA ISSUED AN EXTENDED WARRANTY FOR SIENNAS WITH LESS THAN 120,000 MILES OR 9 YEARS. I MET THE NINE YEAR CRITERIA BUT HAD TOO MANY MILES ON THE CAR. TOYOTA KNOWS MILES ON THE CARE HAVE NOTHING TO DO WITH THE CABLE MALFUNCTION. IT IS A MATERIAL AND DESIGN PROBLEM BUT THEY REFUSE TO OWN UP TO THE PROBLEM. I WANT TO TOYOTA TO REPAIR THE DOORS ON THE VAN. THE DOOR WILL JUST COME OPEN. THEN THE BATTERY DIES BECAUSE THE LIGHT WILL DRAIN THE CAR. WE ARE LEFT STRANDED IN THE COLD OF WINTER. THE COST FOR TOYOTA TO REPAIR THE DOOR IS $2,300.00. THIS IS ABSURD!! THE PROBLEM IS MATERIALS AND DESIGN. TOYOTA SHOULD NOT BE ALLOW TO MAKE ITS CUSTOMERS PAY FOR THEIR ERRORS NOR SHOULD THEY BE ALLOWED TO ENDANGER THE SAFETY AND LIVES OF ITS CUSTOMERS. *TR

Mileage: 50,000

TOYOTA ISSUED A WARRANTY ENHANCEMENT NOTIFICATION FOR 2004-2007 MODEL YEAR SIENNAS FOR FRONT DOOR CHECK MOUNTING PANEL FAILURES. THIS WARRANTY HAS EXPIRED AND MY FRONT DOOR IS FAILING DUE TO FAULTY SPOT WELDS. IF THE DOOR CHECK COMPLETELY FAILS, THE DOOR WINDOW CAN BREAK INJURING THE DRIVER. THIS PROBLEM IS PERVASIVE IN THESE MODEL YEARS AND TOYOTA NEEDS TO ISSUE A RECALL. *TR

Mileage: 171,000

2004 TOYOTA SIENNA LE MINIVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR ELECTRICAL SLIDING DOOR. *SMD

PASSENGER SIDE POWER DOOR CABLE SNAPPED AND THE DOOR WOULDN'T CLOSE NOR OPEN. TRIED TO OPEN IT MANUALLY, NO LUCK UNLESS YOU USE ENORMOUS AMOUNT OF POWER WHICH MIGHT DO DAMAGE TO SOME OTHER PARTS OF THE VEHICLE. EVEN IF DOOR MANAGED TO GET OPEN IT WON'T CLOSE, WHICH IS A SAFETY ISSUE. *TR

Mileage: 56,107

THIS HAS HAPPEN MULTIPLE TIMES. HAPPEN LAST YEAR AND THIS YEAR. THE SLIDING DOOR DOES NOT CLOSE IN MIDDLE OF JOURNEY WHICH FORCES YOU TO DRIVE WITH KIDS WITH DOOR OPEN UNTIL YOU CAN GET THE DOOR FIXED.. LAST YEAR IT WAS WITH LEFT SLIDING DOOR TODAY THE RIGHT SLIDING DOOR GOT STUCK IN MIDDLE OF MY SHOPPING TRIP AND WE HAD TO DRIVE WITH TWO KIDS 3 YRS AND 6YRS WITH RIGHT SLIDING DOOR OPEN TO HOME. THIS IS COMMON PROBLEM ON INTERNET AND HIGHWAY SAFETY SHOULD CONSIDER A PUBLIC RECALL TO THIS SLIDING DOOR PROBLEM. *TR

Mileage: 55,000

TOYOTA SIENNA'S EQUIPPED WITH POWER SLIDING DOORS USE A PLASTIC COATED STEEL WIRE TO OPERATE THE DOOR VIA A WHEEL AND MOTOR. THIS PLASTIC DETERIORATES OVER TIME AND THE STEEL WIRE CORRODES AND FAILS LEADING TO THE INOPERABLE ABILITY OF THE DOOR IN THE POWER MODE. IN POWER MODE: THE DOOR WILL REMAIN CLOSED IF ATTEMPTED TO BE OPENED WHILE THE VEHICLE IS IN A MOTION GEAR. IT ALSO ALLOWS THE CONTROLLED OPEN AND CLOSURE OF THE DOOR WITH AN AUTOMATIC REVERSAL IF THE DOOR DETECTS OBSTRUCTION. DISENGAGING THIS POWER MODE ALLOWS THE DOOR TO BE OPENED WHEN IN MOTION. IT ALSO ALLOWS THE DOOR TO SLAM CLOSED IF VEHICLE IS PARKED ON AN INCLINE AND COULD INJURE A PERSON NOT EXPECTING THE CLOSURE OR OPENING. TOYOTA HAS OFFERED A "SERVICE EXTENSION", NOT A RECALL, FOR A PART THAT IS INTEGRAL FOR THE SAFE OPERATION OF THE SLIDING DOORS. THIS EXTENSION WILL ONLY COVER A SMALL PERCENTAGE OF VEHICLES IN THEIR ALLOTTED TIME FRAME. THE ACTUAL FAILED PART IS NOT AVAILABLE FOR REPLACEMENT AND A WHOLE DOOR ACTUATOR MUST BE PURCHASED AND INSTALLED AT $1100 PER DOOR. *TR

Mileage: 135,000

REAR LIFT GATE STRUTS REPLACED ON 3/11/2008 BY TOYOTA DUE TO REAR LIFT GATE NOT STAYING OPEN AND CLOSING DOWN ON TOP OF US BY ITSELF. REAR LIFT GATE STRUTS REPLACED AGAIN ON 12/18/2009 BY TOYOTA DUE TO THE SAME THING HAPPENING. REAR LIFT GATE STRUTS ARE AGAIN FAILING AS OF 12/2012. CALLED TOYOTA ABOUT IT AND THEY WILL NOT REPLACE THEM STATING THEY ARE OUT OF WARRANTY. THE REAR LIFT GATE OPENS SLOWLY, THEN BEGINS TO CLOSE DOWN ON TOP OF YOU BY ITSELF. THE REAR LIFT GATE TAKES GREAT FORCE TO STOP IT FROM COMING DOWN ON TOP OF YOU. THE SAFETY MECHANISM/AUTO REVERSAL DOES NOT SEEM TO WORK PROPERLY AS IT TAKES A VERY STRONG PERSON TO REVERSE IT. A WOMAN OR CHILD COULD EASILY BE CRUSHED BY THE REAR GATE AS THEY MAY NOT BE ABLE TO FORCE IT BACK UP. BEING THAT THESE NEW STRUTS IN 2009 WERE SUPPOSE TO BE "LONGER LASTING" ACCORDING TO TOYOTA, THEY ARE HAVING TO BE REPLACED MUCH SOONER THAN MOST CONSUMERS WOULD EXPECT. NEW STRUTS BEING REPLACED EVERY 3 YEARS IS NOT WHAT THE CONSUMER EXPECTS OF "LONGER LASTING" STRUTS. AT SOME POINT, SOMEONE IS GOING TO GET SERIOUSLY HURT OR KILLED BY THESE DEFECTIVE REAR LIFT GATE STRUTS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 34,322

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC CUT THE WIRING FOR THE SLIDING DOOR IN ORDER TO BE ABLE TO OPEN THE DOOR. THE MANUFACTURER WAS CONTACTED AND SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER ADVISED THAT THE SLIDING DOOR WOULD HAVE TO BE REPLACED. AFTER SOME TIME PASSED, THE REAR PASSENGER'S SIDE SLIDING DOOR ALSO FAILED. THE CONTACT RECEIVED AN EXTENDED WARRANTY NOTICE FOR THE REPLACEMENT OF THE SLIDING DOOR WIRING HOWEVER, THE WARRANTY WOULD NOT COVER THE MOTOR OR ANY ADDITIONAL COMPONENTS FOR THE DOOR. THE CONTACT STATED SHE HAD DEACTIVATED THE ELECTRONIC FUNCTION OF BOTH SLIDING DOORS AND WOULD OPEN THEM MANUALLY. ADDITIONALLY, THE CONTACT STATED THAT SHE LATER SMELLED A BURNING ODOR WHILE DRIVING WITH THE HEATED SEAT WARMER ACTIVATED. THE DRIVER'S SEAT THEN BEGAN SMOKING. THE CONTACT SUSTAINED A BURN TO HER HAND AS A RESULT. ALSO, THE CONTACT STATED THAT THE REAR DRIVER'S SIDE VENT WINDOW COMPLETELY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED FOR ANY OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN OPENING AND CLOSING THE FRONT DRIVER'S SIDE DOOR, THE DOOR WOULD EXHIBIT A LOUD POPPING NOISE. THE CONTACT WAS CONCERNED THAT THE DOOR WOULD DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THE WELDING ON THE DOOR WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE CURRENT MILEAGE WAS APPROXIMATELY 111,000.

Mileage: 105,000

I HAVE 2004 TOYOTA SIENNA MINIVAN LE MODEL. 2 YEARS AGO TRYING TO GET OUT OF DRIVERS SEAT, AS I TRIED TO OPEN THE DOOR I HEARD A MOTORIZED CLICKING SOUND AND THE DOOR WOULDN'T OPEN FROM INSIDE. I TOOK TO A MECHANIC AND HE FOUND THAT THE METAL WIRE THAT CONNECTS TO THE LATCH HAD BROKEN. I CALLED TOYOTA AND THEY SAID IT WILL COST $250 FOR THE ASSEMBLY THAT CONTROLS THE LATCH TO OPEN THE DOOR. LAST YEAR MY POWER SLIDING DOOR (PASSENGER SIDE) STARTED ACTING UP. SOMETIMES THE DOOR WOULD OPEN AND SOMETIMES IT WON'T WHEN I PRESS THE POWER DOOR BUTTON LOCATED ON THE CEILING CLOSE TO DRIVER'S SIDE. THEN IT WOULD ONLY OPEN FROM OUTSIDE IF I PULL THE LATCH FROM OUTSIDE. THEN ONE DAY WHEN I PULLED THE DOOR LATCH FROM OUTSIDE TO OPEN IT, I HEARD A LOUD NOISE AND THE METAL CABLE THAT THE DOOR SLIDES ON SNAPPED! I RECEIVED AN"ENHANCEMENT RECALL" LETTER FROM TOYOTA JUST AFTER THE WARRANTY EXPIRED. I SEARCHED THE WEB AND SAW COMPLAINTS THAT TOYOTA DOES THIS ON PURPOSE LAST MINUTE EXPECTING THAT CUSTOMERS WON'T SEE IT IN TIME. I CALLED THE SCION DEALERSHIP IN PALATINE, IL AND THEY SAID THAT IT WILL COST ME $120 TO INSPECT WHAT'S WRONG WITH THE POWER DOOR AND THERE ARE 4 TO 5 PARTS WHERE 1 OR MORE COULD HAVE GONE BAD. SOME PARTS ARE COVERED AND OTHERS ARE NOT COVERED BY THE WARRAN TY. THIS SHOULD BE SAFETY RECALL AND COULD KILL A SMALL KID. A CLASS ACTION SUIT MUST BE FILED AGAINST TOYOTA FOR RIPPING OFF CUSTOMERS. THEY SHOULD BE FIXING IT FOR FREE SINCE ITS A DESIGN FLAW. I WOULD EXPECT AN ENGINE TO FAIL AT 96000 MILES BUT NOT THE 2 DOORS (FRONT MANUAL DOOR AND POWER SLIDING DOOR). BIG COMPANIES LIKE TOYOTA NEEDS TO CUT OFF BONUS FORM CEO AND BOARD OF DIRECTOR'S PAYCHECK AND USE THE MONEY TO CORRECT THEIR DESIGN FLAWS. I PAID $32,000 AND EXPECT TOYOTA TO RETURN THE COST OF REPAIR WHICH IS $1800+TAX OR FIX IT FOR FREE AND THANK ME THAT I DID NOT FILE A SUIT AGAINST THEM. *TR

Mileage: 96,000

THE CABLES ON BOTH THE LEFT AND RIGHT SIDE AUTOMATED SLIDING PASSENGER DOORS HAVE SNAPPED WITHIN A 4 MONTHS OF ONE ANOTHER (RIGHT SIDE ON 8/24 AND THE LEFT SIDE ON 12/26) AND NOW I AM UNABLE TO OPEN EITHER DOOR. THE DOORS WILL NOT OPERATE EVEN MANUALLY SO THE ONLY WAY FOR A PASSENGER TO GET IN OUR OUT OF THE CAR IS THROUGH THE REAR LIFT TAILGATE OR THE FRONT DOORS OF THE VEHICLE. THIS IS NOT ACCEPTABLE IN THE CASE OF AN EMERGENCY OR ACCIDENT. TOYOTA EXTENDED THE WARRANTY ON THESE COMPONENTS TO 120K MILES BUT THIS WAS ANNOUNCED AFTER MY VEHICLE PASSED THAT MILEAGE. TOYOTA IS CHARGING CUSTOMERS TO ALLOW THE DOORS TO BE OPERATED MANUALLY EVEN WITH THIS BEING A CLEAR SAFETY ISSUE. TOYOTA NEEDS TO RECALL THESE VEHICLES FOR THIS CONDITION BASED ON THE SAFETY ISSUES THIS CREATES FOR PASSENGERS. TOYOTA SERVICE BULLETIN NUMBER (SB-0280-10) DATE OF BULLETIN : OCT 04, 2010 NHTSA ITEM NUMBER : 10036906 COMPONENT : STRUCTURE:BODY:DOOR SUMMARY : TOYOTA: SOME VEHICLES MAY EXHIBIT A CONDITION WHERE ONE OR BOTH SLIDING DOORS DO NOT OPEN OR CLOSE SMOOTHLY. INSPECT THE SLIDING DOOR LOCK ASSEMBLIES AND REPLACE THE AFFECTED COMPONENTS AS NEEDED, ACCORDING TO THE LISTED INSTRUCTIONS. *PE *TR

Mileage: 125,000

TOYOTA ISSUED A RECALL FOR THE POWER CORD ON THE ELECTRIC SLIDING DOOR. THE DESIGN (LOCATED ON THE DOOR'S EXTERIOR) EXPOSED IT TO THE ELEMENTS AND CAUSED THE CABLE TO SNAP. THAT HAPPENED TO MY 2004 SIENNA BUT MY VAN WAS BEYOND THE MAX MILEAGE THEY ALLOWED IN THE RECALL. SO WE'VE JUST BEEN USING THE DOOR MANUALLY. YESTERDAY, MY SON OPENED THE DOOR A LIITLE TOO HARD AND HE HAD TO PULL HARDER THAN NORMAL TO GET IT TO CLOSE. WHEN HE PULLED AND THE DOOR RELEASED, THE DOOR FELL OFF!!!! WE HAVE RUNNING BOARDS SO THE DOOR WAS RESTING ON THE RUNNING BOARDS. I CAN NOT BELIEVE A DOOR WOULD JUST FALL OFF! NO DOOR SHOULD EVER FALL OFF, ESPECIALLY A QUALITY TOYOTA VEHICLE. THIS HAPPENED IN MY DRIVEWAY, SO WE WERE OKAY BUT WHAT IF THIS WOULD HAVE HAPPENED WHEN I WAS AN HOUR AWAY FROM HOME LIKE I WOULD HAVE BEEN TODAY, AT MY SON'S BASKETBALL GAME? WE WOULD HAVE HAD TO HAVE IT TOWED AND DEALT WITH HOW TO GET MY FAMILY OF 5 BACK HOME. I BELIEVE THIS WOULD HAVE NEVER HAPPENED HAD TOYOTA NOT EXCLUDED MY VAN FROM THE RECALL DUE TO MILEAGE. *TR

Mileage: 162,795

2004 TOYOTA SIENNA XLE LIMITED. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH DOORS ON VEHICLE. *SMD THE CONSUMER STATED THE REAR LIFT GATE WAS REPAIRED SEVERAL TIMES. THE CONSUMER WAS INFORMED THERE WAS A RECALL INVOLVING A PARTICULAR PART ON THE VEHICLE, AND SHE HAS BEEN HAVING PROBLEMS EVER SINCE. THE CONSUMER STATED WHEN SHE OPENED THE LIFTGATE, IT WOULD FLY OPEN TOO QUICKLY AND WHEN SHE CLOSED IT, IT WOULD ESSENTIALLY CRUSH SOMEONE UNTIL IT FINALLY RE-OPENED. THE CONSUMER STATED THE SAFETY MECHANISM WAS CLEARLY FAULTY. APPROXIMATELY TWO WEEKS AGO, THE LEFT REAR SLIDING DOOR BECAME DIFFICULT TO OPEN AND CLOSE.

AUTOMATIC SLIDING SIDE DOOR CABLE SNAPPED DOOR SLIDE CLOSED ON A CHILD ENTERING. VAN WAS PARKED ON A SLIGHT HILL DOOR WAS ALREADY OPEN CHILD ENTERING DOOR OF VAN WHEN CABLE THAT OPENS AND CLOSES DOOR SNAPPED AND RELEASED DOOR AND DOOR SLID CLOSE SLAMMING THE CHILD UP AGAINST THE DOOR PILLAR BETWEEN FRONT PASSENGER DOOR AND SLIDING SIDE DOOR. *TR

Mileage: 135,000

THE BACK PASSENGER DOORS BOTH SIDES CAN NOT OPEN. THESE HAPPEN AT LEAST 3 TIMES ALREADY. THE LATCHES STUCK. *TR

Mileage: 91,089

REAR SIDING DOOR CABLES SNAPPED. UNABLE TO OPEN AND CLOSE REAR DOORS PROPERLY MAKING FOR DANGEROUS SITUATION WITH SMALL CHILDREN IN BACK. *TR

Mileage: 80,000

WE HAVE A FAILURE OF THE DRIVER'S SIDE DOOR CHECK MOUNTING PANEL. THE DOOR MAKES A POPPING NOISE WHEN OPENED AND CLOSED. I TOOK IT TO OUR TOYOTA DEALER AND THEY SAID IT WAS AN ENGINEERING FLAW THAT TOYOTA ACKNOWLEDGED BUT WE WERE TOO LATE TO TAKE ADVANTAGE OF THE ENHANCE WARRANTY. WE WERE TOLD WE WOULD HAVE TO BUY A NEW DOOR FOR AROUND $1500. WE BELIEVE SINCE THIS IS A DESIGN FLAW THAT TOYOTA HAS ACKNOWLEDGED PREVIOUSLY THAT THE WARRANTY SHOULD STILL COVER IT. *TR

Mileage: 92,500

ONE REAR SLIDING DOOR COMES OPEN AFTER LATCHING (ONCE WHEN THE SIENNA HAD STARTED MOVING) AND CAN ONLY BE SECURELY CLOSED BY AN ADULT STANDING OUTSIDE OF THE DOOR, PUSHING WHEN IT LATCHES AND QUICKLY HITTING THE POWER LOCKS. THE OPPOSITE REAR SLIDING DOOR: AFTER IT FULLY OPENS, IT "BOUNCES BACK" AND BEGINS TO CLOSE AGAIN. A CHILD CANNOT STOP IT; AN ADULT MUST STAND THERE AND USE FULL FORCE TO STOP IT FROM CLOSING. THERE HAS BEEN MORE THAN ONE INCIDENT WHERE A CHILD WAS NEARLY CAUGHT BY THE CLOSING DOOR AND ONLY MISSED INJURY WHEN HIS MOTHER SIMULTANEOUSLY PUSHED HIM BACK INTO THE VEHICLE AND PUT HERSELF BETWEEN THE MOVING DOOR AND THE BODY OF THE SIENNA. ORIGINALLY THIS WAS HAPPENING INTERMITTENTLY BUT IS NOW NEARLY CONSTANT. ORIGINALLY TOYOTA DENIED KNOWLEDGE OF AN ISSUE, AND THEN SENT A "TOYOTA CARES" WARRANTY ENHANCEMENT NOTICE FOR 04-07 SIENNAS WITH THIS ISSUE. BROADWAY TOYOTA REQUIRED THAT WE PAY FOR AN HOUR OF LABOR ($95) TO CHECK OUT THE PROBLEM, AND SAYS THAT IT ISN'T COVERED ON ONE SIDE BECAUSE IT IS A DIFFERENT PART THAN WHAT IS COVERED (ALTHOUGH THE PROBLEM IS THE SAME) AND ON THE OTHER UNLESS WE HAVE COSMETIC DAMAGE REPAIRED FIRST, AND THEN PERHAPS NOT THE OTHER SIDE EITHER. SO THEY MADE MONEY AND DID NOTHING AND WE STILL HAVE A DANGEROUS VEHICLE. *TR UPDATED 03/12/13

Mileage: 70,000

ONE REAR SLIDING DOOR COMES OPEN AFTER LATCHING (ONCE WHEN THE SIENNA HAD STARTED MOVING) AND CAN ONLY BE SECURELY CLOSED BY AN ADULT STANDING OUTSIDE OF THE DOOR, PUSHING WHEN IT LATCHES AND QUICKLY HITTING THE POWER LOCKS. THE OPPOSITE REAR SLIDING DOOR: AFTER IT FULLY OPENS, IT "BOUNCES BACK" AND BEGINS TO CLOSE AGAIN. A CHILD CANNOT STOP IT; AN ADULT MUST STAND THERE AND USE FULL FORCE TO STOP IT FROM CLOSING. THERE HAS BEEN MORE THAN ONE INCIDENT WHERE A CHILD WAS NEARLY CAUGHT BY THE CLOSING DOOR AND ONLY MISSED INJURY WHEN HIS MOTHER SIMULTANEOUSLY PUSHED HIM BACK INTO THE VEHICLE AND PUT HERSELF BETWEEN THE MOVING DOOR AND THE BODY OF THE SIENNA. ORIGINALLY THIS WAS HAPPENING INTERMITTENTLY BUT IS NOW NEARLY CONSTANT. ORIGINALLY TOYOTA DENIED KNOWLEDGE OF AN ISSUE, AND THEN SENT A "TOYOTA CARES" WARRANTY ENHANCEMENT NOTICE FOR 04-07 SIENNAS WITH THIS ISSUE. BROADWAY TOYOTA REQUIRED THAT WE PAY FOR AN HOUR OF LABOR ($95) TO CHECK OUT THE PROBLEM, AND SAYS THAT IT ISN'T COVERED ON ONE SIDE BECAUSE IT IS A DIFFERENT PART THAN WHAT IS COVERED (ALTHOUGH THE PROBLEM IS THE SAME) AND ON THE OTHER UNLESS WE HAVE COSMETIC DAMAGE REPAIRED FIRST, AND THEN PERHAPS NOT THE OTHER SIDE EITHER. SO THEY MADE MONEY AND DID NOTHING AND WE STILL HAVE A DANGEROUS VEHICLE. *TR UPDATED 03/12/13

Mileage: 70,000

POWER SLICING DOOR CABLE ASSEMBLIES...... WORK AND THEN NOT WORKING ON AND OFF... DID NOT FILE COMPLAINT BEFORE BECAUSE CHILDREN COMPLAIN NOT WORKING BUT WHEN I TRIED... IT WORKS ABOUT 4 TIMES IN THE PAST. FIRST INSTANCE IN 2008. //// NOW NOT WORKING COMPLETELY/STUCK. THE POWER IS WORKING, BUT LOCK APPEAR STUCK TO WHERE THE LOCK BUTTON WONT UNLOCK SO DOOR CAN NOT BE OPEN BY BUTTON OR MANUALLY. ***** THE WARRANTY IS 120,000 MILE FOR POWER SLICING DOOR CABLE ASSEMBLIES .... MY CAR DOOR IS COMPLETELY STUCK / WONT OPEN NOW AT 142,000. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SLIDING DOOR COULD NOT BE OPENED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SLIDING DOOR CABLE ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE DUE TO THE MILEAGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 140,000 AND THE CURRENT MILEAGE WAS 180,000.

Mileage: 140,000

I TOOL MY CAR LAST APRIL TO GET MY RECALL DONE ON MY LIFT GATE AND EVER SINCE THAT MY LIFT GATE IS NOT WORKING.. I HAVE CALLED THEM SEVERAL TIMES AND HAVE FILED A COMPLAINT WITH TOYOTA AS WELL BUT IT SEEMS NO ONE IS LISTENING TO ME. PLEASE HELP. *TR

Mileage: 108,000

THE RIGHT POWER SLIDING DOOR NO LONGER OPERATIONAL. THE CANNOT BE OPENED MANUALLY. *TR

Mileage: 75,000

MANUFACTURER DESIGN FLAW LEADS TO JAMMED SLIDING DOORS, POSSIBLY LOCKING PASSENGERS INSIDE. NUMEROUS COMPLAINTS ONLINE. TOYOTA APPARENTLY ACKNOWLEDGES THE PROBLEM AS IT HAS EXTENDED WARRANTY ON THOSE PARTS TO 9 YRS OR 120K MILES. MAILING LETTERS EARLIER THIS YEAR. I RECEIVED NOTICE FROM THEM WHEN MY CAR HAD 7 YRS / 130K MILES. I THINK THEY ARE NOT BEING PROACTIVE ENOUGH WITH AN ISSUE THAT RENDERED ONE OF MY DOORS INOPERATIONAL. IT IS NOT THAT I CAN'T USE THE ELECTRIC DOOR OPENING MECHANISM, THE DEFECT ALSO IMPEDES THE DOOR FROM OPENING AT ALL. I THINK IT BECOMES A SAFETY HAZARD AND SHOULD BE COVERED NO MATTER WHEN. IT IS NOT MY FAULT IT TOOK THEM SEVERAL YEARS TO ACKNOWLEDGE THE PROBLEM - MY CAR WOULD BE COVERED HAD THEM MAILED THE LETTER ONE YEAR BEFORE. *TR

Mileage: 135,914

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT HE NOTICED A FRACTURE ALONG THE DASHBOARD NEAR THE AIR CONDITIONING VENTS, LEADING TO WHERE THE AIR BAGS WERE LOCATED. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WOULD HAVE TO REPLACE THE ENTIRE DASH BOARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT RECALLED AND WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000. UPDATED 12/19/12 *CN

Mileage: 144,000

THE CABLE ON MY LEFT POWER SLIDING DOOR "POPPED" OUT EARLIER THIS YEAR (2012), THUS RENDERING THE POWER-SLIDING FUNCTION USELESS. THE FAILURE IS THE SAME AS DESCRIBED BY MANY DISGRUNTLED CUSTOMERS ON VARIOUS WEBSITES. ASIDE FROM THE OBVIOUS INCONVENIENCE, THERE IS AN INTRINSIC DANGER INASMUCH AS THE DOOR CAN ROLL FORWARD AND CAUSE PHYSICAL INJURY, ESPECIALLY TO CHILDREN. SURPRISINGLY, I FOUND OUT THROUGH A LOCAL AUTO BODY PAINT SHOP (ON 10/20/2012) THAT A WARRANTY EXTENSION NOTIFICATION HAD SUPPOSEDLY GONE OUT TO CUSTOMERS OF SIENNA'S FROM 2004 ON. TO THIS DAY (10/29/12) I HAVEN'T RECEIVED IT. WHEN I CONTACTED TOYOTA, THEY INDICATED THAT MY UNIT WOULD NOT BE COVERED BECAUSE THERE IS A 9 YEAR/120,000 MILE LIMITATION. SINCE I PURCHASED MY UNIT IN MARCH OF 2003, I'M TECHNICALLY 7 MONTHS PAST THE EXTENDED WARRANTY COVERAGE. HENCE, EVEN THOUGH THE MECHANICAL FAILURE IS APPLICABLE TO AND NECESSARY FOR MY 2004 UNIT, THE "BENEFIT" OF THE EXTENDED WARRANTY REPAIR HAS BECOME ACADEMIC. I BELIEVE TOYOTA'S DETERMINATION IS UNFAIR BECAUSE THE 9-YR. COVERAGE DOESN'T CONTEMPLATE THE 2004 UNITS THAT WERE PURCHASED IN EARLY 2003. MOREOVER, IT SEEMS THAT TOYOTA PURPOSELY RUN OUT THE CALENDAR TO PROFIT FROM THE EXCLUSION OF UNITS. IN ADDITION TO THE ECONOMIC LOSS THAT THIS FAILURE REPRESENTS, I FEAR FOR THE SAFETY OF MY CHILDREN, WHO MAY POTENTIALLY SUFFER SEVERE PHYSICAL HARM FROM THIS MECHANICAL DEFECT, PREVALENT IN TOYOTA SIENNA'S. *TR

Mileage: 70,000

WE TRIED TO CLOSE THE AUTOMATIC SLIDING DOOR, BUT IT REMAINED STUCK OPEN. WE HAD TO DRIVE THE VEHICLE WITH THE DOOR OPEN TO A SERVICE STATION AND GET THE CABLE CUT IN ORDER TO BE ABLE TO SHUT THE DOOR. RESEARCHED THE ISSUE ON THE INTERNET AND FOUND IT IS A COMMON PROBLEM. SERVICE BULLETIN NUMBER : SB-0280-10 DATE OF BULLETIN : OCT 04, 2010 NHTSA ITEM NUMBER : 10036906 COMPONENT : STRUCTURE:BODY:HATCHBACK/LIFTGATE TOYOTA: SOME VEHICLES MAY EXHIBIT A CONDITION WHERE ONE OR BOTH SLIDING DOORS DO NOT OPEN OR CLOSE SMOOTHLY. INSPECT THE SLIDING DOOR LOCK ASSEMBLIES AND REPLACE THE AFFECTED COMPONENTS AS NEEDED, ACCORDING TO THE LISTED INSTRUCTIONS. *TR

Mileage: 145,000

OUR 2004 SIENNA'S DRIVER-SIDE MANUAL-SLIDER DOOR DOES NOT LATCH PROPERLY. 2 OF THE 3 BOLTS HAVE BECOME DETACHED. TOYOTA STATES THAT THIS IS NOT COVERED UNDER THE "REAR SLIDING DOOR LATCH ASSEMBLY" WARRANTY ENHANCEMENT NOTICE, ALTHOUGH DETACHED BOLTS AND FAILURE OF THE REAR SLIDING DOOR TO PROPERLY LATCH IS CLEARLY A LATCH ASSEMBLY ISSUE. THIS IS ALSO A SIGNIFICANT SAFETY CONCERN AS MY SON RIDES IN THAT SIDE OF THE CAR AND IF THE DOOR WOULD BECOME UNLATCHED WHILE DRIVING HE COULD BE INJURED NOT TO MENTION CAUSING AN ACCIDENT AS I (THE DRIVER) ATTEMPT TO CONTROL/ASSESS THE PROBLEM AND PROTECT MY SON IN A MOVING VEHICLE. MY "DOOR OPEN" DASH LIGHTS ARE CONSTANTLY ON AND THIS IS A DISTRACTION WHILE DRIVING NOT TO MENTION WHEN I IGNORE THE LIGHTS BECAUSE OF THIS PERSISTENT PROBLEM, I MAY BE MISSING OTHER DOOR-OPEN ISSUES. THERE ARE ONLINE POSTS OF OTHER SIENNA OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. IS IT POSSIBLE TO URGE TOYOTA TO MAKE THIS OBVIOUS "LATCHING" DEFECT COVERED UNDER THE WARRANTY ENHANCEMENT PROGRAM OR TO RECALL AFFECTED VEHICLES? *TR

Mileage: 88,000

REAR PASSENGER SIDE POWER SLIDING DOOR STOPS WORKING ONCE IN A WHILE. IT WON'T OPEN OR CLOSE WHEN THE POWER DOOR BUTTON IS PRESSED. *TR

Mileage: 82,000

I AM ORIGINAL OWNER OF 2004 TOYOTA SIENNA XLE LIMITED AND BEEN ALWAYS GARAGED STARTED DEVELOPING CRACKS ON DASHBOARD ON THE DRIVER'S SIDE BY THE AC VENT AND ABOVE STEERING WHEEL. I AM CONCERNED ABOUT THIS CRACKS AS POTENTIALLY PREVENTING AIRBAGS FROM DEPLOYING PROPERLY OR MAY BE DEPLOYING PREMATURELY. *THIS IS SAFETY PROBLEM! DASHBOARD CRACKS WAS NOTICED AT 60,000 MILEAGE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THOUSANDS OWNERS OF TOYOTA SIENNA 2004 HAVE SAME PROBLEM WITH CRACKS ON DASHBOARD WITH SPREADING ALL OVER TO PASSENGER SIDE IN AIRBAG AREA- ?MANUFACTURER TOLD ME THAT I AM ONLY ONE HAVE THIS AND VAN IS OUT OF WARRANTY?. HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML * SQUEAKING NOISE COMING FROM UNDER VAN OR MOTOR - GASKET FOR CENTER PIPE WAS REPLACED BUT PROBLEM CAME BACK AND NOW ALSO WHEN THE AIR CONDITIONING IN USE MORE NOSE -THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED -$1500. * THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS IS SCRATCHING THE UPPER RIGHT CORNER OF BODY WHEN CLOSING AND ITS STARTED WHEN MILEAGE WAS ONLY 9,177. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGES WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED SHORTLY AFTER AND RECOMMENDED AGAIN TO REPLACE HINGES. ALSO POWER DOOR CABLE ASSEMBLIES DID FAIL AND WAS REPLACED I PAID FOR THE INSTALL AND REIMBURSED LATER , BUT MANUFACTURER DO NOT WANT TO REPLACE HINGES WHAT SHOULD BE PART OF POWER DOOR WARRANTY ENHANCEMENT . AGAIN THOUSANDS TOYOTA SIENNA OWNERS HAVE PROBLEM WITH SLIDING DOORS SCRATCHING UPPER CORNER WITH BODY RUST LATER AS RESULT ,TRANSMISSION LEAKS AND AC FAILURE BUT MANUFACTURER DENIED THE DEFECTS.THE APPROXIMATE CURRENT MILEAGE ON THIS IS VEHICLE 72,000.THIS IS A $38K LEMON ! *TR

Mileage: 9,177

EVEN BEFORE 7-16-09, WITH THE MILEAGE ON MY 2004 TOYOTA SIENNA AROUND 59856, I COULD ALREADY BEGIN TO HEAR THE NOW FAMOUS CLICKING NOISE IN MY DRIVER'S SIDE DOOR POSITION LATCH. CLEARLY SERVICE REPS MUST HAVE HEARD THE NOISE AND KNOWN OF THE DANGERS OF FAILING WELDS ON THE LATCH, AND WHAT MIGHT HAPPEN IF IT BROKE COMPLETELY, SUCH AS UNCONTROLLED FULL SWING OF THE DOOR INTO PASSING TRAFFIC OR POSSIBLE DRIVER (MYSELF) FALLING OUT OF THE VEHICLE INTO TRAFFIC. ON EVERY SERVICE TRIP TO ST. AUGUSTINE TOYOTA SINCE 2008, I HAVE ASKED FOR A SAFETY INSPECTION FOR LONG TRIPS, AND NO ONE HAS MENTIONED THE WORSENING NOISE OR POTENTIAL PROBLEM WITH THE DOOR. IN THE ABSENCE OF WARNINGS FROM TOYOTA, MY SAFETY WAS COMPROMISED, FROM 2009 WHEN I BEGAN ASKING ABOUT THE INCREASING NOISE, AND AS RECENTLY AS MARCH 2012, WHEN THE CLICKING BECAME VERY ANNOYING. AT THIS POINT I LEARNED THAT TOYOTA WOULD BE HAPPY TO FIX THE PROBLEM FOR AROUND $400-$500 SINCE IT WAS NOW AFTER THEIR 5 YEAR AND 100,000 MILE WARRANTY POINTS. SO TOYOTA HAS THE STRATEGY OF "SAY-NOTHING", "DO-NOTHING", AND "LET THE BUYER BEWARE", AT THE RISK OF POSSIBLE DEATH TO LOYAL OWNERS, AND CERTAIN DAMAGE WHEN THE WELDS FAIL COMPLETELY. WHAT HAS HAPPENED TO TOYOTA? ARE THEY THAT CYNICAL ABOUT THEIR CUSTOMERS? *TR

Mileage: 59,856

1. RIGHT SIDE, PASSENGERS DOOR CAN NOT OPEN (JAM). 2. TAKE THE KEY OUT COMPLETELY, BUT VEHICLE (ENGINE) STILL RUNNING. *TR

Mileage: 89,000

SIDE DOOR STOP FUNCTIONING. *TR

Mileage: 105,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR FAILED. THE DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE A THE POWER DOOR CABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE VEHICLE WAS NOT WITHIN THE WARRANTY NINE YEAR PERIOD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 109,659.

Mileage: 109,659

I AM HAVING TROUBLE WITH THE SIDE POWER SLIDING DOOR. *TR

Mileage: 97,124

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A FRACTURE ON THE DRIVER'S SIDE OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. ADDITIONALLY, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS RUST ON THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGE WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 10/17/12 *BF UPDATED 10/23/2012 *JS

Mileage: 60,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A FRACTURE ON THE DRIVER'S SIDE OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. ADDITIONALLY, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS RUST ON THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGE WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 10/17/12 *BF UPDATED 10/23/2012 *JS

Mileage: 60,000

THIS CONCERNS ME AS A SAFETY ISSUE. THE DASH ON MY SIENNA 2004 HAS CRACKS EVERYWHERE. IN SUMMER 2008 IS WHEN I SAW THE FIRST CRACK. FOUR YEARS LATER THEY ARE ALL OVER THE FRONT DASH, IN THE DRIVER SIDE AS WELL AS IN THE PASSENGER SIDE. I HAVE SEEN THROUGH THE WEB THAT THIS IS A COMMON PROBLEM FOR THIS SAME MAKE AND MODEL, SO I DECIDED TO FILE THIS COMPLAINT. IT CONCERNS ME THAT THIS CRACKS CAN POTENTIALLY PREVENT AIRBAGS FROM DEPLOYING PROPERLY OR PREMATURELY AND CAUSE INJURE. I DID ASK TOYOTA FOR A QUOTE TO FIX THIS PROBLEM SINCE MY WARRANTY EXPIRED AND IT WAS TOO COSTLY $2000.+. I DO LIKE MY CAR AND WOULD LIKE TO KEEP IT AS LONG AS I CAN BUT BESIDES THE DASH LOOKING AWFUL IT MAKE ME NERVOUS THAT THIS MIGHT CAUSE AN ACCIDENT. HOPE TOYOTA FINDS A WAY TO FIX THIS. THANKS *TR

Mileage: 53,000

THE ELECTRIC SLIDING DOOR CABLE IS FRAYING AND THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. *TR

Mileage: 120,000

DRIVERS SIDE SLIDING DOOR WILL NOT OPEN. *TR

Mileage: 50,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE HAD DEVELOPED A CRACK IN THE CENTER OF THE DASHBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,300 AND THE CURRENT MILEAGE WAS 61,100.

Mileage: 60,300

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TRAVELING 50-55 MPH, THE PASSENGER SIDE REAR DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 117,000.

Mileage: 96,000

THE AUTOMATIC SLIDING PASSENGER DOORS ON BOTH SIDES OF MY TOYOTA SIENNA XLE HAVE STOPPED WORKING. I FIRST REPORTED A PROBLEM TO TOYOTA IN 2011 WHEN THE SLIDING DOOR BEHIND THE DRIVER SEAT STOPPED WORKING. TOYOTA REFUSED TO COVER THE REPAIR (MY VAN HAD 129,000 MILES ON IT). DUE TO THE $1,500 COST TO REPLACE THE WHOLE MOTOR ASSEMBLY, I HAD THE CABLE CUT BY A REPAIR SPECIALIST SO THE DOOR COULD BE OPERATED MANUALLY. LAST WEEK, THE OTHER PASSENGER DOOR STOPPED WORKING AND WILL NOT OPEN AT ALL. TOYOTA INFORMED ME TODAY THAT, ALTHOUGH THEY RECENTLY EXTENDED THE WARRANTY TO 120,000 / 9 YEARS; MY VEHICLE WAS OUTSIDE THAT WARRANTY AS WELL. THE FACT THAT THE DOORS BECOME INOPERABLE (ONCE THE CABLE STOPS WORKING ONE CANNOT OPEN OR CLOSE THE DOOR WITHOUT GREAT EFFORT - AND EVEN THEN IT MAY NOT WORK) IS AN UNACCEPTABLE DEFECT AND A SAFETY HAZARD. THE ONE DOOR THAT IS NOW ON MANUAL MODE (SINCE THE CABLE WAS DISCONNECTED) IS STILL CUMBERSOME TO OPEN AND CLOSE. IF MY CHILDREN WERE YOUNGER, IT WOULD DEFINITELY BE A SAFETY HAZARD BECAUSE THEY WOULD NOT BE ABLE TO DO IT INDEPENDENTLY (TOO HEAVY). TOYOTA NEEDS TO ACKNOWLEDGE AND RECALL THE VEHICLES WITH THIS SAFETY HAZARD. BASED ON THE REPORTED NUMBER OF COMPLAINTS, IT APPEARS THE ISSUE IS CAUSED OR EXACERBATED BY POOR DESIGN OF THE MECHANISM. *TR

Mileage: 150,000

WHILE THE CAR WAS PARKED ON A FLAT ROAD, WE WERE TRYING TO OPEN THE POWER SLIDING DOOR. IT WAS SUPPOSED TO BE OPENED BY ONE PUSH OF A BUTTON, HOWEVER, IT DID NOT. SO WE HAD TO MANUALLY OPEN IT. NOW THE DOOR IS SO HEAVY TO USE IT MANUALLY. *TR

Mileage: 135,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD EXHIBIT A POPPING NOISE WHEN OPENED. THE DEALER INSPECTED THE VEHICLE AND FOUND THAT THE DOOR WELD FAILED. THE MANUFACTURER ADVISED THE CONTACT THAT THE EXTENDED WARRANTY WAS EXPIRED AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 113,440.

Mileage: 113,440

ABOUT 5 MONTHS AGO I REALIZED THE DRIVER'S SIDE DOOR STARTED MAKING A CLICKING NOISE WHEN OPENING AND CLOSING. LAST WEEK I LEARNED IT WAS THE WELDING THAT CRACKED INSIDE THE DOOR FRAME. AS PER ALL THE COMPLAINTS ON THE INTERNET I BELIEVE TOYOTA NEEDS TO REISSUE AN EXTENDED WARRANTY ON THIS PART. *TR

Mileage: 77,000

I HAVE A 2004 SIENNA LE THAT HAS ALWAYS BEEN GARAGE KEPT AND VERY WELL TAKEN CARE OF. THE DASH ON THE DRIVER, CENTER AND PASSENGER SIDE ABOVE THE AIRBAG HAS BEEN CRACKING FOR SOMETIME NOW AND WHAT ONCE STARTED AS A SMALL CRACK, IS NOW A SPIDERWEB OF CRACKS THAT EXTENDS OVER THE ENTIRE PASSENGER SIDE OF THE DASH. WHEN SEARCHING ON THE INTERNET FOR A USED DASH I CAME ACROSS THE FOLLOWING THREAD: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML AND DISCOVERED THIS IS NOT AN ISOLATED INCIDENT, THAT IT HAS, IN FACT, OCCURRED IN MANY 04 SIENNA'S. I, ALONG WITH MANY OTHERS FEEL THIS IS A SAFETY HAZARD DUE TO WHAT WOULD HAPPEN TO THE ALREADY CRACKED DASH IF THE AIRBAG WERE TO DEPLOY. I HAVE ALSO EMAILED TOYOTA WITH A COMPLAINT AS WELL. BECAUSE OF THE NUMBER OF INCIDENTS, I BELIEVE TOYOTA SHOULD ISSUE A RECALL. I NEED A NEW DASH, AND BECAUSE IT'S OBVIOUSLY A MANUFACTURER'S DEFECT. *TR

Mileage: 90,000

DRIVER'S SIDE DOOR WITH LOUD POPPING NOISE WITH EVERY OPENING AND CLOSING AND JAR OF THE DOOR WITH THESE NOISES. *TR

Mileage: 150,000

THE PROBLEM IS WITH OUR FRONT DRIVERS DOOR. IT STARTED OUT CLOSING ON MY LEG AND SQUEAKING. SINCE MY DRIVEWAY IS ON A SLIGHT HILL, I ATTRIBUTED IT TO THIS. I NEVER RECEIVED THE WARRANTY ENHANCEMENT? REGARDING THIS OR I WOULD HAVE KNOWN THESE WERE DUE TO A DEFECT WITH THE CAR DOOR HINGE WELDING AND WE WOULD HAVE BROUGHT IT IN FOR REPAIRS. SINCE THEN, THE DOOR STARTED TO MAKE A VERY LOUD CLICKING AND SQUEAKING NOISE. TOYOTA??S REPAIR, AS I HAVE READ, WAS TO REPLACE THE DOOR COMPLETELY. IT SAID THAT RE-WELDING WOULD NOT HOLD. WHEN ASKING ABOUT REPAIRING IT AT THE WALNUT CREEK DEALERSHIP, I WAS TOLD TO BRING IT TO A WELDING PLACE. I CALLED TOYOTA CORPORATE SEVERAL TIMES. CASE #[XXX]-I SPOKE WITH [XXX] WHEN ASKING HER WHY WE NEVER RECEIVED THIS NOTICE, SHE STATED THAT ??SHE COULD NOT GUARANTEE THAT ONE WAS MAILED TO US. I ASKED HER HOW WE WERE SUPPOSED TO KNOW THAT THIS WAS A PROBLEM AND HER RESPONSE WAS THAT IF I ALWAYS BROUGHT MY CAR TO THE TOYOTA DEALERSHIP THAT I COULD RELY ON THEM TO DIAGNOSE THE PROBLEM. FIRST, TOYOTA SHOULD FIX IT UNDER THE WARRANTY SINCE THEY NEVER NOTIFIED ME AND SECOND, SHOULDN'T A DOOR BE ON PROPERLY FOR SAFETY? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 62,960

OUR 2004 SIENNA VAN WAS AT THE DEALERSHIP FOR A REPAIR UNDER WARRANTY ENHANCEMENT. IN THE PAST, THE DOOR HAD CLOSED ON MY CHILD NUMEROUS TIMES DUE TO A DEFECT. AFTER THAT THE DOOR DID NOT CLOSE AT ALL UNLESS WE WENT OUT OF OUR VAN AND PUSHED UP ON IT AS IT WAS CLOSING. A MECHANIC AT TOYOTA POINTED OUT TO ME CHIPPED PAINT ABOVE THE DOOR WHICH WE WERE TOLD INDICATED THAT THE DOOR WAS SAGGING DUE TO THE HINGE NOT BEING STRONG ENOUGH TO HOLD THE DOOR PROPERLY & THAT THE HINGE NEEDED TO BE REPLACED. WHEN OUR VAN WAS IN FOR THE RECENT ENHANCED WARRANTY REPAIR, WE WERE TOLD THAT ALL OF THE REPAIR WAS COVERED EXCEPT THE HINGE, WHICH COSTS US $224.05. WE WERE TOLD THE HINGE NEEDED TO BE REPLACED OR WE WOULD CONTINUE TO HAVE THE DOOR GO OUT ON US.!THIS IS THE CAUSE OF THE PROBLEM ACCORDING TO SEVERAL TOYOTA MAINTENANCE TECHS, BUT THEY ARE CHARGING CUSTOMERS TO PAY FOR SOMETHING THAT SHOULD BE PART OF THE WARRANTY. IN ADDITION, ON OUR INVOICE IT STATED THAT OUR PASSENGER SLIDING DOOR THE CABLES ARE ALSO FRAID AND THE HINGE HAS PLAY. WHEN ASKING WHY THEY DID NOT DO THE WARRANTY ENHANCEMENT ON THIS DOOR, WE WERE TOLD THAT BECAUSE THE DOOR IS NOT TOTALLY NON-FUNCTIONING, THEY WILL NOT REPAIR IT EVEN THOUGHT THEY STATED THE PARTS ARE BAD! WE QUESTIONED BOTH TOYOTA WALNUT CREEK AND TOYOTA CORPORATE (CASE # [XXX] AND SEVERAL OTHER CASE #'S) SEVERAL TIMES EACH AND GOT NO HELP FROM EITHER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 62,960

DOOR CHECK BROKEN ON DRIVERS SIDE DOOR. I AM TOLD THIS REQUIRES THE DOOR TO BE REPLACED AT A COST OF $2,000. AS A RESULT, I HAVE AN UNSAFE SITUATION SINCE I HAD TO REMOVE THE DOOR CHECK. *TR

Mileage: 105,300

ON MULTIPLE OCCASIONS WE HAVE HAD ISSUES WITH OUR PASSENGER SIDE POWER SLIDING DOOR NOT WORKING/ STUCK. ON THE FIRST OCCURRENCE IT WAS STUCK "OPEN" POSING A HAZARD IF WE HAD OUR CHILDREN IN THE CAR OR WERE STRANDED ON THE HWY. ON THE SECOND MOST RECENT OCCURRENCE THE DOOR WAS STUCK CLOSED AND WOULD NOT OPEN AT ALL. VERY INCONVENIENT. *TR

Mileage: 65,131

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS DRIVING 15 MPH WHEN THE REAR PASSENGER DOOR OPENED INDEPENDENTLY. THE CONTACT CLOSED THE DOOR AND THE DOOR REMAINED SHUT UNTIL LATER RECURRING. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

Mileage: 110,000

THE VAN'S PASSENGER REAR DOOR CABLE FRAYED CAUSING THE DOOR TO BE INOPERABLE AND UNABLE TO OPEN. THIS IS A DEFINITE SAFETY HAZARD SINCE MY 4 YEAR CHILD RIDES IN THE BACK OF THE VEHICLE. EVIDENTLY THERE WAS AN "EXTENDED WARRANTY" ISSUED JUST LAST MONTH BUT CONVENIENTLY ENOUGH MY VAN FALLS WITHIN THE YEAR RANGE BUT JUST OUTSIDE OF THE MILEAGE THRESHOLD FOR COVERAGE. *TR

Mileage: 105,000

I HAVE A 2004 SIENNA XLE LIMITED THAT HAS ALWAYS BEEN GARAGE KEPT AND VERY WELL TAKEN CARE OF. THE DASH ON THE PASSENGER SIDE ABOVE THE AIRBAG HAS BEEN CRACKING FOR SOMETIME NOW AND WHAT ONCE STARTED AS A SMALL CRACK, IS NOW A SPIDERWEB OF CRACKS THAT EXTENDS OVER THE ENTIRE PASSENGER SIDE OF THE DASH. WHEN SEARCHING ON THE INTERNET FOR A USED DASH I CAME ACROSS THE FOLLOWING THREAD: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML AND DISCOVERED THIS IS NOT AN ISOLATED INCIDENT, THAT IT HAS, IN FACT, OCCURRED IN MANY 04 SIENNA'S. I, ALONG WITH MANY OTHERS FEEL THIS IS A SAFETY HAZARD DUE TO WHAT WOULD HAPPEN TO THE ALREADY CRACKED DASH IF THE AIRBAG WERE TO DEPLOY. I HAVE CALLED TOYOTA AND REGISTERED A COMPLAINT AND WAS ASSIGNED CASE #: 1207232487. I HAVE ALSO EMAILED TOYOTA WITH A COMPLAINT AS WELL. BECAUSE OF THE NUMBER OF INCIDENTS, I BELIEVE TOYOTA SHOULD ISSUE A RECALL. I NEED A NEW DASH, AND BECAUSE IT'S OBVIOUSLY A MANUFACTURER'S DEFECT. *TR

Mileage: 115,000

IN FALL 2010 THE PASSENGER SIDE REAR SLIDING DOOR IN MY 2004 TOYOTA SIENNA, WHICH IS AUTOMATIC, BEGAN NOT OPENING AND NOT CLOSING WHEN THE "AUTOMATIC" BUTTON WAS PUSHED OR WHEN THE HANDLE WAS PULLED WHICH AUTOMATICALLY TRIGGERS THE MOTOR TO START. I FIGURED IT WAS THE MOTOR GOING BAD SO I TURNED IT OFF AND BEGAN USING IT MANUALLY. I TOOK IT INTO A TOYOTA DEALERSHIP IN JANUARY 2011. I WAS TOLD IT WOULD COST $80 FOR A DIAGNOSTIC TEST WHICH I COULDN'T AFFORD AT THE TIME. HE SAID DEPENDING ON WHAT THEY FOUND A NEW MOTOR AND CABLE COULD RUN ANYWHERE BETWEEN $500 AND $1800. HE THEN TOLD ME THAT SOMETIMES DIRT GETS BUILT UP IN THE TRACK OF THE DOOR WHICH CAN MAKE IT HARD FOR THE MOTOR TO OPEN/CLOSE AND HE SHOWED ME HOW TO WASH IT OUT. I DID BUT IT DIDN'T HELP. I CONTINUED TO USE IT MANUALLY. IN THE SPRING OF 2011 THE DOOR GOT JAMMED PART WAY OPEN. I COULD NOT GET IT TO OPEN OR CLOSE. AFTER LOOKING AT THE DOOR MYSELF I NOTICED A BOLT ON THE BACK OF THE DOOR WHERE THE CABLE RUNS LOOKED LOOSE AND WHEN I FINALLY GOT THE DOOR TO SHUT, I WATCHED THE CABLE AND SAW THAT IT WAS NOT WORKING AS IT SHOULD. I TOOK IT TO A MECHANIC WHO REPLACED THE BOLT, THIS MECHANIC SAID THAT THE MOTOR WAS WORKING FINE. IT WAS A CABLE ISSUE. I DECIDED TO STOP USING THE DOOR COMPLETELY BECAUSE I WAS WORRIED THE CABLE WOULD BREAK OR IT WOULD RUIN THE MOTOR. ON MARCH 13, 2012 WHILE WE WERE IN ANOTHER CITY A FRIEND UNKNOWINGLY OPENED THE DOOR AND IT GOT STUCK OPEN AGAIN. IT WAS STUCK OPEN ABOUT 6 INCHES. WE WERE STUCK IN ANOTHER CITY WITH NO WAY TO GET HOME. I HAVE SINCE FOUND COUNTLESS REPORTS ONLINE ABOUT THIS ISSUE IN 2004-2007 TOYOTA SIENNAS. WHY ISN'T THERE A RECALL? CLEARLY THIS IS A SAFETY ISSUE. WHAT IF THERE WAS A CAR ACCIDENT/FIRE AND WE COULD NOT ESCAPE BECAUSE THAT DOOR WOULD NOT OPEN -- I HAVE 3 KIDS IN CARSEATS STILL. OR A CHILD ACCIDENTALLY OPENS THE DOOR WHILE ITS MOVING AND IT GETS STUCK. *TR

DRIVER SIDE SLIDING DOOR IS BROKEN. DEALER SAYS WELD IS BROKEN REQUIRING COMPLETE DOOR REPLACEMENT AT A COST OF $2000. THE DRIVER DOOR WAS REPLACED YEARS AGO UNDER A RECALL BECAUSE IT TOO HAD A BROKEN WELD. *TR THIS SLIDING DOOR PROBLEM IS NOT AN ISOLATED ISSUE. THE DEALERS ARE WELL AWARE OF THE PROBLEM ON THESE VANS. *TR

Mileage: 123,000

LETTER FROM SENATOR SCHUMER ON BEHALF OF CONSTITUENT RE A REIMBURSEMENT ISSUE WITH 2004 TOYOTA SIENNA (DOT/I# S 2012 187) *TGW ON AUGUST 9, 2009, THE SPARE TIRE CABLE HAD TO BE REPLACED DUE TO CORROSION. IN THE SPRING OF 2011, TOYOTA ISSUED A SAFETY RECALL. THEIR NOTICE STATED IF YOU HAVE PREVIOUSLY PAID FOR THE REPAIR, SUBMIT THE BILL AND REIMBURSEMENT CONSIDERATION WOULD BE GIVEN. ON OCTOBER 19, 2011, TOYOTA REQUESTED FOUR ADDITIONAL DOCUMENTS. ON FEB 8, 2012, THE CONSUMER WAS DENIED REIMBURSEMENT, BECAUSE HE WAS UNABLE TO PROVIDE THE CREDIT CARD STATEMENT THAT WAS USED TO PAY FOR THE REPAIR. *JB UPDATED 08/28/12. *JB UPDATED 10/25/12.*JB

POWER SLIDING DOOR CABLE BROKE. CONFIRMED WITH TOYOTA DEALER THAT BREAKING CABLE CAUSED POWER DOOR MOTOR TO FAIL. TOYOTA HAS WARRANTY ENHANCEMENT TO COVER CABLE, BUT WILL NOT COVER MOTOR. *TR

Mileage: 91,400

PASSENGER DOOR MAKES NOISE (HINGES) AND TOYOTA DON'T COVER IT. I DID RECEIVED A NOTICE FROM TOYOTA THAT THEY COVER 120K MILEAGE / 9 YEARS FOR SLIDING DOOR PROBLEM NOT FOR DRIVER DOOR. THE DEALER IS ASKING ME ABOUT $2,500 TO CHANGE THE DOOR. IT'S NOT FAIR. TOYOTA NEED TO FIX THEIR PROBLEM!!! *TR

Mileage: 99,000

PURCHASED THIS VEHICLE CERTIFIED USED IN 2007 WITH APPROX. 6 MONTHS LEFT ON THE 3 YEAR WARRANTY... THIS VEHICLE HAS FOG LIGHTS, DAYTIME RUNNING LIGHTS, AND XENON HEADLIGHTS/HIGH BEAMS. OF THESE EIGHT SETTINGS (LEFT AND RIGHT) ONLY ONE DOES NOT WORK -- THE RIGHT SIDE REGULAR BEAM HEADLIGHT. THE R/S HIGH BEAM WORKS FINE. R/S HEADLIGHT WAS INTERMITTENT FROM DATE OF PURCHASE. APPEARED TO BE A SIMPLE ELECTRICAL CONNECTION FAILURE AS HEADLIGHT WOULD COME BACK ON AFTER A SLIGHT STRIKE OF THE HEADLIGHT UNIT. ALSO NOTICED UNIT WOULD ACCUMULATE CONDENSATION AFTER RAINS. EVENTUALLY LIGHT STARTED GOING OUT MORE OFTEN AND STAYING ON FOR LESS TIME. BY DECEMBER THE LIGHT WOULD NOT COME ON AT ALL. SCHEDULED A SERVICE VISIT WITH OIL CHANGE BUT COULD NOT STAY LONG ENOUGH TO FULLY SOLVE THE PROBLEM. CAME BACK IN JANUARY FOR FULL EVALUATION. AFTER AN ENTIRE DAY OF TROUBLESHOOTING, THE TECHNICIAN BROUGHT ME BACK TO SHOW ME THAT THE HEADLIGHT BULB WORKED IN THE LEFT SIDE UNIT FINE. ALSO, THE RIGHT SIDE UNIT WORKED ON THE LEFT SIDE WHILE THE LEFT SIDE UNIT SHOWED MALFUNCTION ON THE RIGHT SIDE -- INDICATING BOTH THE UNITS WORKED FINE, BUT PROBLEM WAS ANOTHER SECTION (THE BALLAST?). TOYOTA SUGGESTED REPLACING THE WHOLE UNIT (DESPITE THE FACT THAT THEY PROVED TO ME THAT IT WORKED) AT A PRICE OF $1000 PLUS LABOR (SINCE IT WAS NO LONGER UNDER WARRANTY). I DECLINED THE OBVIOUSLY RIDICULOUS SUGGESTION AND TOOK IT HOME TO TRY MY OWN TROUBLESHOOTING. I DISCOVERED I COULD GET THE LIGHT TO COME ON BY PULLING TIGHT THE WIRE DEDICATED TO THE R/S XENON BULB STRAIGHT BACK FROM THE UNIT. THIS CAUSED THE LIGHT TO COME ON AND STAY ON OFTEN, THOUGH NOT ALWAYS, SIMILAR TO THE TIME IT WAS PURCHASED. HOWEVER, AFTER THE VERY FIRST HEAVY RAIN, THE HEADLIGHT UNIT HAD EXTENSIVE CONDENSATION INSIDE THE PLEXIGLASS AND THE LIGHT NEVER WORKED AGAIN. *TR

THE PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENING MECHANISM DOES NOT PROPERLY OPEN THE DOOR. PUSHING THE OPEN BUTTON PRODUCES A WHIRRING NOISE OF THE DOOR MOTOR AND A SINGLE JERKY RESPONSE OF THE DOOR, BUT NOT AN ACTUAL OPENING OF THE DOOR. THE HAPPENS IN THE BOTH OPEN AND CLOSE POSITIONS. WITH THE INSIDE HANDLE COVER REMOVED, I COULD SEE THAT PUSHING THE OPEN BUTTON DID NOT ACTUATE THE LATCH FULLY. "MANUALLY ASSISTING" BY PULLING THE HANDLE (BOTH INSIDE AND OUT) DID MANAGE TO ACTUATE THE DOOR OPENING MECHANISM. *TR

Mileage: 69,000

DRIVER SIDE DOOR STARTED MAKING LOAD POPPING AND CREAKING NOISES WHEN OPENING AND CLOSING. BROUGHT THE VAN TO THE DEALER FOR SERVICE AND WAS TOLD THAT THE WELDS INSIDE THE DOOR WERE BROKEN. SERVICE MANAGER INFORMED ME THAT IT WAS A MANUFACTURING DEFECT AND RECOMMENDED I CALL TOYOTA CUSTOMER SERVICE. TOYOTA ADMITTED IT WAS DUE TO A DEFECT BUT SINCE I WAS OUT OF WARRANTY THEY WOULD DO NOTHING TO FIX IT. DOORS SHOULD LAST FOR THE LIFETIME OF A CAR AND DON'T BREAK FROM NORMAL WEAR AND TEAR. TOYOTA HAD EXTENDED THE WARRANTY FOR THE DOORS BUT MY CAR IS STILL PAST THAT PERIOD. BY EXTENDING THE WARRANTY TOYOTA HAS ALREADY ADMITTED THAT THE DOORS ARE DEFECTIVE. JUST BECAUSE IT TOOK MINE 8 YEARS TO BREAK, THEY ARE TELLING ME THAT I NEED TO SPEND OVER $2000 TO REPLACE THE DOOR. TOYOTA SHOULD BE FORCED TO REPAIR THESE DOORS. NO REASONABLE CONSUMER WOULD BUY A VEHICLE WITH THE KNOWLEDGE THAT A BASIC, YET HUGELY EXPENSIVE PART, SUCH AS A DOOR COULD LIKELY BREAK IRREPARABLY IN THE NORMAL LIFETIME OF A CAR. THIS IS NOT ONE OF THE EXPENSIVE AUTOMATIC SLIDING DOORS (ALTHOUGH THOSE ALSO SEEM TO BREAK). THIS IS THE BASIC DRIVER SIDE DOOR LIKE THE ONES THAT HAVE BEEN PUT IN CARS FOR THE LAST HUNDRED YEARS. TOYOTA NEEDS TO ADDRESS THIS PROBLEM FOR THEIR CUSTOMERS. *TR

Mileage: 29,168

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A CLICKING SOUND WHEN OPENING THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE DRIVER SIDE DOOR CHECK MOUNTING PANEL WELD SPOT WOULD HAVE TO BE REPLACED. THE CONTACT BEGAN TO NOTICE A CLICKING SOUND WHEN OPENING THE FRONT PASSENGER SIDE DOOR AS WELL.THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

TOYOTA SIENNA AUTOMATIC SLIDING DOOR FAILED. THE DOOR IS UNABLE TO BE OPENED EVEN IN MANUAL MODE. USED THE KEY FOB AND THE CABLE JUST SNAPPED. THIS IS A DESIGN FLAW AND A SERIOUS SAFETY ISSUE AS MY CHILDREN NEED TO CLIMB OVER SEATS TO EXIT THROUGH THE ONLY DOOR THAT WORKS AS MY BABIES CAR SEAT WAS IN THAT SPOT. IN AN EMERGENCY THIS IS A SERIOUS HAZARD AND IS JUST WAITING FOR DISASTER TO HAPPEN. *TR

Mileage: 125,000

THE CABLE ON MY PASSENGER SIDE SLIDING DOOR BROKE, RENDERING MY DOOR INOPERABLE. IT WILL OPEN 8 INCHES AT MOST, WHICH PREVENTED ME ACCESS TO MY CHILD'S CAR SEAT. I INQUIRED WITH TOYOTA AFTER LEARNING ONLINE THAT THERE HAS BEEN A WARRANTY EXTENSION FOR THIS PROBLEM, SINCE IT SEEMS THAT IT HAS BEEN A PERVASIVE ISSUE WITH THE SIENNAS. THE DEALERSHIP INFORMED ME THAT THE LIMIT FOR THE WARRANTY EXTENSION IS 9 YEARS OR 120,000 MILES. SINCE MY CAR HAS 130,000 MILES (I BOUGHT IT USED IN 2011 WITH 123,000 MILES), I DO NOT QUALIFY FOR THE WARRANTY EXTENSION. THE ESTIMATE PROVIDED TO ME WAS $1500 TO REPAIR IT. IF THE OTHER DOOR'S CABLE SNAPS, WHICH SEEMS LIKELY GIVEN THE PLETHORA OF PERSONAL ACCOUNTS OF THIS PROBLEM YOU'LL FIND WITH A GOOGLE SEARCH, IT WILL COST ANOTHER $1500. I CANNOT AFFORD $1500 TO FIX ONE DOOR, MUCH LESS A DOUBLE WHEN THE OTHER DOOR CABLE GOES. THIS IS A SAFETY ISSUE. ALTHOUGH IT WILL NOT OPEN, MY DOOR CLOSED JUST FINE. I UNDERSTAND THERE ARE MANY OTHERS WHO ARE NOT AS LUCKY AND GET STUCK AWAY FROM HOME WITH A SLIDING DOOR THAT WILL NOT CLOSE. TOYOTA HAS ACKNOWLEDGED THAT THERE IS A BIG PROBLEM WITH THESE VANS, AS EVIDENCED BY THE WARRANTY EXTENSION FOR THIS ISSUE. WHY ARE THEY BEING ALLOWED TO LIMIT THE FIXING OF THIS SAFETY ISSUE TO ONLY VEHICLES UNDER A CERTAIN MILEAGE? *JS

Mileage: 130,000

TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED AND WHEN OPENING OR CLOSING THE DOOR, THERE WAS A LOUD GRINDING NOISE, FOLLOWED BY A LOUD POP. IN ADDITION, THE DOOR WAS EXTREMELY HARD TO PUSH OPEN OR CLOSE. THE CONTACT STATED THAT SHE SPRAINED HER LEFT LEG WHILE ATTEMPTING TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE DOOR WELL WAS FRACTURED AND THE ENTIRE DOOR WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS OR FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,500.

Mileage: 55,500

DOOR CHECK ASSEMBLY WELDS BROKE. THIS IS A KNOWN TOYOTA PROBLEM WHICH WAS SUPPOSED TO BE COVERED UNDER TSB NV003-007. HOWEVER, TOYOTA HAS LIMITED THEIR FIXING OF THIS PROBLEM BY A MILEAGE AND YEARS CAP. MANY ORIGINAL OWNERS LIKE MYSELF ARE NOW LEFT HOLDING THE BAG. TOYOTA HAS REJECTED MY REQUEST TO HAVE THIS FACTORY DEFECT FIXED AT THEIR COST. THE NTSB SHOULD INVESTIGATE THIS FACTORY DEFECT PROBLEM IN 2004 THROUGH 2006 TOYOTA SIENNAS AND HELP THE CONSUMER GET THE RELIEF THEY DESERVE FOR REPAIRING THE DEFECT. I AM NOT SURE BUT BELIEVE THAT IN SOME CASES THE TOYOTA TSB REPAIR COULD NOT BE DONE AND ENTIRE DOORS WERE REPLACED. PLEASE AT LEAST HELP US ORIGINAL OUT. THANKS *TR

Mileage: 125,685

CABLE ON SIENNA DRIVER SIDE POWER SLIDING DOOR FRAYED AND BROKE. DOOR IS NOW STUCK CLOSED. PASSENGER SIDE SLIDING DOOR IS NOW GRINDING AND I AM AFRAID THE SAME THING WILL HAPPEN. THIS SHOULD BE A RECALL DUE TO THE COST AND NUMBER OF ISSUES! *TR

Mileage: 44,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE PASSENGER SIDE SLIDING DOOR WAS MALFUNCTIONING DUE TO THE HENGE FAILING. THE VEHICLE HAD NOT BEEN DIAGNOSED AND HAD NOT REPAIRED. THE CURRENT AND FAILURE MIELAGES WERE 92,000.

Mileage: 92,000

ON MARCH 13, 2012, THE DRIVER'S SIDE SLIDING DOOR WAS SERIOUSLY STUCK IN THE OPEN POSITION. IT WOULD START TO CLOSE, BUT THEN POP BACK. IT WOULD NOT CLOSE IN MANUAL MODE EITHER. SINCE THEN, IT'S HAPPENED ONE ADDITIONAL TIME. EVENTUALLY, WE WERE ABLE TO FORCEFULLY SHUT THE DOOR. TODAY, MAY 17, 2012, THE DEALER (TANSKY TOYOTA IN COLUMBUS, OHIO) INSPECTED THE DOOR BUT DIDN'T DO ANYTHING BECAUSE IT WASN'T SYMPTOMATIC AT THE TIME OF MY APPOINTMENT. I'M LEFT HOPING THAT THE DOOR WILL GET STUCK AGAIN (AND WHEN I'M NEAR THE DEALER) BEFORE THE NEW LIMITED WARRANTY EXTENSION (A TOYOTA CUSTOMER SUPPORT PROGRAM) EXPIRES FOR MY VEHICLE. GIVEN THE SAFETY ISSUES, I SUGGEST A FORCED RECALL TO BEST PROTECT THE OWNERS FOR THE LIFE OF THE CAR. *TR

Mileage: 103,000

TAIL GATE DROPPED WITHOUT WARNING FALLING 4 TIMES AND STRIKING OPERATOR ON HEAD. ITEM WAS RECALLED IN 2008 AND TOYOTA IS FAILING TO MAKE THE REPAIR UNDER THE RECALL. THIS RECALL SHOULD COVER THIS INCIDENT AS IT IS STILL THE SAME PROBLEM AND IS DANGEROUS. THE FIX WAS NOT PERFORMED PROPERLY OTHERWISE THE SAFETY WOULD WORK AND THE TAIL GAIT WOULD NOT DROP ONTO THE OPERATORS HEAD. *TR

Mileage: 87,592

PASSENGER SIDE SLIDING POWER DOOR BECAME DIFFICULT TO PULL CLOSED. OCCASIONALLY STUCK IN CLOSED POSITION SUCH THAT SOMEONE OUTSIDE HAS TO LET PASSENGER OUT. POWER SLIDING NOT WORKING, MUST BE PULLED MANUALLY. TAKEN INITIALLY TO MY REGULAR MECHANIC AT 99598 MILES, HAVE DOCUMENTATION. TOLD TO GO TO TOYOTA. I WAITED UNTIL I NEEDED OIL CHANGE AND ANOTHER RECALL DONE TO GO LAST WEEK AT 109639 MILES, VAN AGE = 9 YEARS AND 13 DAYS. I AM TOLD THE ACTUATOR, CABLE, AND LATCH NEED REPLACING AND THAT THERE IS A KNOWN DEFECT, WITH TOYOTA EXTENDING WARRANTY TO 120,000 MILES OR 9 YEARS. TOYOTA WILL NOT COVER MY CAR UNDER THIS WARRANTY BECAUSE IT IS 13 DAYS PAST, THOUGH UNDER THE MILEAGE LIMIT, EVEN THOUGH I HAVE DOCUMENTATION OF THE PROBLEM FROM 7 MONTHS AGO. COST OF PARTS $1167, LABOR $1069. UNAFFORDABLE. CORPORATE OFFICE SAID THEY WOULD COVER PARTS AS A "GOODWILL GESTURE" BUT DO NOT CARE THAT MY DOOR HAS BEEN MALFUNCTIONING FOR A LONG TIME AND I HAVE DOCUMENTATION TO THIS EFFECT, AND THIS WARRANTY EXTENSION WASN'T EVEN AVAILABLE UNTIL THIS MONTH, TO MY KNOWLEDGE. THE DANGER FROM THIS PROBLEM IS THAT THE DOOR CAN BECOME STUCK IN THE CLOSED POSITION. IF THIS HAPPENED AFTER A BAD CAR ACCIDENT OR FIRE, YOUNG OCCUPANTS COULD BECOME TRAPPED. HOWEVER TOYOTA IS NOT WILLING TO ADDRESS THIS KNOWN DEFECT AND PREFERS TO ACCEPT THIS RISK. THERE ARE COUNTLESS COMPLAINTS OF SIENNA SLIDING DOORS BECOMING STUCK AT ALL AGES OF VEHICLE. THE 2004 SIENNA WAS THE FIRST MODEL YEAR OF A NEW DESIGN AND HAS SUFFERED A MUCH HIGHER THAN USUAL NUMBER OF RECALLS. TOYOTA SHOULD SIMPLY RECALL AND REPAIR THEIR SLIDING DOORS RATHER THAN RISK THEIR CUSTOMER'S LIVES. *JS

Mileage: 98,000

I HAVE A 2004 TOYOTA SIENNA XLE. LATE LAST YEAR, BOTH OF MY POWER SLIDING DOORS BROKE WITHIN A WEEK OF EACH OTHER. THE CABLE THAT OPERATES THE DOORS FRAYED AND SNAPPED APART. I WAS ABLE TO FORCE THE DOORS CLOSED BUT HAVE NOT BEEN ABLE TO OPEN THEM SINCE. MY KIDS HAVE HAD TO CLIMB THRU THE FRONT SEATS UNTIL WE COULD FIGURE OUT HOW TO FIX THEM. I TALKED TO MY LOCAL TOYOTA DEALERSHIP AND WAS TOLD TO FIX THEM THE COST OF THE PARTS ONLY WOULD BE $1200 A DOOR. THIS COST INCLUDED A NEW MOTOR AND CABLE BECAUSE TOYOTA DOES NOT REPLACE JUST THE CABLE. I BELIEVE THIS CABLE ISSUE SHOULD OF BEEN UPGRADED TO A RECALL MANY YEARS AGO AND IS VERY DISCOMFORTING TO US WHO ARE LOYAL TOYOTA DRIVERS. WE AS DRIVERS HAVE PAID $30K+ FOR OUR VEHICLES AND BELIEVE THAT WE SHOULD NOT HAVE TO DEAL WITH THIS TYPE OF PROBLEM ON A FEATURE THAT WE PAID FOR AS AN UPGRADE TO THE ORIGINAL PACKAGE. THIS IS A WIDE SPREAD PROBLEM NATIONWIDE FROM WHAT I HAVE READ ON SEVERAL WEBSITES AND BLOGS AND INCLUDES SEVERAL DIFFERENT YEAR MODELS FROM WHAT I UNDERSTAND. THANK YOU FOR ALLOWING ME TO SHARE MY STORY AND I LOOK FORWARD TO HEARING ABOUT THIS ISSUE IN THE NEAR FUTURE. *TR

Mileage: 113,000

DRIVERS DOOR POPPING SOUND. BRACKET LEVER FOR DOOR STOP MOUNTING PLATE BROKEN LOOSE. DEALER REFERRED ME TO AUTO BODY SHOP. ADVISED NEED FOR NEW DOOR: WELDING THE PLATE BACK ON HAS NOT PROVEN SUCCESSFUL. IT JUST BREAKS OFF AGAIN. COST OVER $3000. DEALER SAID TOYOTA EXTENDED WARRANTY TO 5 YEARS OR 100,000 MILES. I WAS NOT ADVISED AND AM NOW OUTSIDE THOSE LIMITS. ANOTHER TOYOTA BOONDOGGLE/COVER-UP ALONG WITH THEIR SURGING ACCELERATION; AND MORE.. *TR

Mileage: 86,667

THE RIGHT SLIDING DOOR BECAME STUCK ABOUT HALF OPEN. IT TOOK ABOUT 30 MINUTES TO GET DOOR TO MOVE WHILE STANDING OUTSIDE IN THE COLD AND MY THREE SMALL CHILDREN INSIDE ASKING THAT I CLOSE THE DOOR. TOOK VEHICLE TO LOCAL MECHANIC AND THEY CONTACTED TOYOTA DEALER WHO ADVISED THAT THE DOOR MOTOR/CABLE ASSEMBLY WOULD NEED TO BE REPLACED. AFTER DOING SOME RESEARCH IT APPEARS THAT THIS IS A KNOWN SAFETY PROBLEM THAT IS NOT BEING ADDRESSED EITHER WITH A RECALL OR VOLUNTARY SAFETY "RECALL" BY TOYOTA. *JS

Mileage: 94,800

CRACKS IN THE DASHBOARD NOTED OVER AREA WHERE AIRBAGS ARE LOCATED. *TR

Mileage: 122,300

IN 2009 ONE OF THE AUTOMATIC DOOR ENGINES OF MY 2004 SIENNA LE FAILED AND NEEDED TO BE REPLACED FOR APPROXIMATELY $1000. LAST MONTH, THE SAME DOOR, PASSENGER SIDE, FAILED TO OPEN OR CLOSE, AND IS COMPLETELY INOPERABLE AT PRESENT. A DIAGNOSTIC FROM TOYOTA REVEALED THAT THE CABLES NEED TO BE REPLACED BUT THEY DON'T COME BY THEMSELVES AND HAVE TO BE PURCHASED WITH THE BRACKET AND HINGES THAT COME WITH IT. IT IS LABOR INTENSIVE; THEY WOULD HAVE TO KEEP THE VAN FOR 1.5 DAYS AND THE TOTAL COST OF THE REPAIR IS $1500. TOYOTA WILL NOT OFFER $ ASSISTANCE DESPITE THE FACT THAT DOZENS AND MAYBE HUNDREDS OF SIENNA OWNERS HAVE THE SAME PROBLEM. I HAVE AT LEAST 6 FRIENDS WITH DOOR PROBLEMS ON THEIR SIENNAS. THIS NEEDS TO BECOME A RECALL; IT IS A SAFETY ISSUE IN THAT KIDS CAN NOT GET OUT OF THE CAR IN CASE OF AN EMERGENCY. IF I BUY A CAR WITH AN AUTOMATIC DOOR IT NEEDS TO WORK, AND I'VE ALREADY HAD TO REPAIR THE DOOR ENGINE ONCE. PLEASE ASSIST IN MAKING THIS A RECALL. THANKS! *TR

Mileage: 130,000

THE DRIVER SIDE DOOR HINGE IS FAILING. THE DOOR MAKES A CLICKING SOUND WHEN OPENED AND CLOSED. CONTACTED TOYOTA AND THEY WOULD ONLY REPAIR IF VEHICLE HAS LESS THAT 100,000 MILES. DO NOT FEEL THIS IS A FAIR POLICY. TOYOTA OBVIOUSLY KNOWS THIS IS A DEFECT. HAVE SEEN MANY COMPLAINTS ON THE INTERNET FOR THE SAME PROBLEM. *TR

PASSENGER SIDE AUTOMATIC SLIDING DOOR CABLE FRAYED AND RUBBING. WE DISCONTINUED USE TO PREVENT BREAKAGE, LEAVING US WITH ONLY ONE DOOR FOR THE REAR PASSENGERS. TOYOTA DEALER CLAIMS THIS IS A $1600-$1800 FIX. *TR

Mileage: 87,000

RECENTLY PURCHASED A USED 04 TOYOTA SIENNA AND THE PASSENGER POWER SLIDING DOOR DOES NOT WORK AND STICKS WHEN USING THE EXTERIOR HANDLE. THIS SHOULD BE CONSIDERED A SAFETY ISSUE AS IN AN EMERGENCY ITS A GAMBLE WHETHER OR NOT THE DOOR COULD OPEN. WE CURRENTLY JUST USE THE MANUAL DRIVER SIDE DOOR AS THE FIX FIR THIS FROM THE DEALERSHIP IS BETWEEN $1000 - $2000... *TR

Mileage: 103,700

THE DOORS ON OUR 2004 SIENNA FREQUENTLY "FREEZE" SHUT AND WE ARE UNABLE TO OPEN THEM AUTOMATICALLY OR MANUALLY. THIS HAPPENS ROUTINELY WHEN THE TEMPERATURES ARE AT OR BELOW FREEZING AND ARE NOT RESOLVED WITH TURNING OFF THE POWER, DOORS, LUBRICATING THE TRACKS OR WARMING UP THE CAR. THE DOORS SPONTANEOUSLY UNLOCK WHEN WE HAVE BEEN DRIVING THE CAR FOR 15MIN-1HOUR. THE UNLOCKING OCCURS WHILE DRIVING AND BELLS SOUND, DASH LIGHTS COME ON. WE'VE TAKEN IT TO THE DEALER, BUT THEY ARE NOT ABLE TO REPLICATE THE PROBLEM, BECAUSE THE ISSUE IS INTERMITTENT AND TEMPERATURE AND TIME DEPENDENT. THIS IS A TREMENDOUS INCONVENIENCE AS WE HAVE A NEWBORN, TODDLER AND TWO SCHOOL CHILDREN AND A SERIOUS SAFETY ISSUE. *TR

Mileage: 70,000

POWER SLIDING DOOR ON THE PASSENGER SIDE STOPPED WORKING, SO WE STARTED USING IT MANUALLY. NOW THE DOOR IS LOCKED SHUT AND WON'T OPEN FROM THE INSIDE OR THE OUTSIDE (THE CHILD SAFETY LOCK IS DISENGAGED). I WOULD ATTEMPT TO FIX IT MYSELF, BUT SCREWS ARE LOCATED IN AN AREA YOU CAN ONLY GET TO WITH THE DOOR OPEN. I CAN PARTIALLY PRY THE INTERIOR PANEL, BUT ONLY GIVES ME VERY LIMITED ACCESS. VERY FRUSTRATING! *TR

Mileage: 120,000

THE REAR POWER DOOR HATCH WONT STAY OPEN IN COLD WEATHER, IT WILL OPEN AND THEN IMMEDIATELY START TO CLOSE CAUSING SEVERAL HEADS TO BE HIT. THIS HAPPENS EVERYTIME IT IS COLD. ALSO NOW MY REMOTE AND THE INTERIOR BUTTON WONT OPEN THE DOOR AT ALL, IT HAS TO BE DONE MANUALLY. *TR

Mileage: 84,000

THE CABLE ON MY 2004 TOYOTA SIENNA SLIDING DOOR SNAPPED. FIRST THE REMOTE BUTTONS FAILED TO OPEN THE DOOR AND THEN SHORTLY AFTER THE DOOR WILL NOT OPEN AT ALL EITHER FROM THE OUTSIDE OR THE INSIDE BECAUSE THE CABLE SNAPPED. I CAN SEE THE BROKEN CABLE UNDERNEATH THE REAR WINDOW. TOYOTA IS TELLING ME THEY WANT ABOUT $2K TO FIX THE PROBLEM. I HAVE READ THAT THIS IS A PRETTY COMMON PROBLEM FOR THIS VEHICLE AND AM SURPRISED THAT THE MANUFACTURER IS NOT OFFERING TO HAVE THE REPAIR FULLY OR AT LEAST PARTIALLY PAID FOR BY THEM. *TR

OUR PASSENGER SIDE REAR DOOR STOPPED OPENING AND CLOSING WITH THE REMOTE OR INSIDE BUTTONS 4 DAYS AGO BUT WE COULD OPEN AND CLOSE IT MANUALLY. AS OF THIS MORNING IT WILL NO LONGER UNLOCK TO ALLOW US TO OPEN THE DOOR. MY CHILDREN ARE REQUIRED TO EXIT THAT SIDE OF THE CAR AT SCHOOL DROP OFF SO THIS IS NOW DANGEROUS FOR THEM TO HAVE TO GET OUT ON THE DRIVER SIDE AND WALK AROUND THE CAR. I ALSO WORRY THAT IF WE WERE IN AN ACCIDENT MY CHILDREN WOULD NOT BE ABLE TO EXIT THE CAR FROM THE RIGHT SIDE. *TR

OUR PASSENGER SIDE REAR DOOR STOPPED OPENING AND CLOSING WITH THE REMOTE OR INSIDE BUTTONS 3 DAYS AGO BUT WE COULD OPEN AND CLOSE IT MANUALLY. AS OF THIS MORNING IT WILL NO LONGER UNLOCK, THEREFORE WE CAN NOT EVEN GET THE DOOR OPEN. MY CHILDREN ARE REQUIRED TO EXIT THAT SIDE OF THE CAR AT SCHOOL DROP OFF SO THIS IS NOW A DANGEROUS FOR THEM TO HAVE TO GET OUT ON THE DRIVER SIDE AND WALK AROUND THE CAR. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR CABLES FOR BOTH THE DRIVER AND PASSENGER SIDES FAILED WITHOUT WARNING. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT DOORS OR REAR HATCH. THE DEALER STATED THAT THE CABLES TO THE DOORS WOULD HAVE TO BE REPLACED BUT IT WAS NOT COVERED UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 109,182.

Mileage: 109,182

THE CABLE ON THE POWER SLIDING DOOR SNAPPED. NOW THE DOOR IS NON-FUNCTIONING AND CAN NOT BE OPENED. *TR

Mileage: 75,000

THE DRIVERS SIDE PASSENGER DOOR SOMETIMES WOULD CLOSE ON IT'S OWN AFTER OPENED. I TOOK IT TO DEALERSHIP & OF COURSE WORKED AS NORMAL. IN MAY 2011 I RETURNED TO THE DEALERSHIP, BECAUSE WHILE I WAS OUT SHOPPING THE DOOR WOULD NOT CLOSE, I CLOSED AS BEST I COULD, BUT WOULD OPEN ON IT'S OWN GOING UP A HILL OR ON TURNS. DEALERSHIP SAID MY WARRANTY EXPIRED IN APRIL. THEY COULD NOT GET THE DOOR TO FULLY CLOSE, WHICH MEANT I HAD TO TURN OFF MY POWER DOORS OR THE ALARM WOULD SOUND NON-STOP, THE INSIDE & OUTSIDE LIGHTS WOULD NOT GO OFF. I DRIVE THIS VAN AT RISK OF THE DOOR OPENING AT ANY TIME, BUT, IT'S WHAT I OWN. THE DEALERSHIP AND MYSELF HAS ASKED TOYOTA TO REPAIR, THEY REFUSE - COST $3000.00!!! CABLE, MOTOR, HINGE - ALL RUSTED OUT! I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND HAVE FOUND THOUSANDS OF COMPLAINTS ON 2004 & 2005 - SAME ISSUE. THIS SHOULD BE A RECALL BY TOYOTA, PAID BY THEM! WHEN IS SOMEONE GOING TO LISTEN AND MAKE TOYOTA RESPONSIBLE FOR THIS MATTER. I TRAVEL WITH MY DOGS AND YOUNG CHILDREN IN MY VEHICLE, IT HAS ELIMINATED ONE SEAT IN MY VAN, I CAN'T LET ANYONE SIT THERE. NHTSA YOU NEED TO DO SOMETHING FOR ALL OF US THAT ARE HAVING THIS ISSUE AND DON'T HAVE $3,000 TO PAY FOR REPAIR, A REPAIR THAT WE SHOULD NOT HAVE TO PAY ANYWAY! WAKE UP TOYOTA, YOU ARE GONNA BE LOOSING LOTS OF CUSTOMERS OVER THIS ONE, I KNOW IT'S MY LAST TOYOTA, HELLO HONDA OR NISSAN! I WILL NEVER RECOMMEND TOYOTA TO ANYONE. *TR

Mileage: 92,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE SLIDING INTERIOR DOOR ON THE DRIVER'S SIDE WOULD NOT RELEASE OPEN WHENEVER ACCESSING MANUALLY. IN NOVEMBER OF 2011, THE SLIDING DOOR WOULD ONLY RELEASE OPEN OR CLOSE WITH SUBSTANTIAL FORCE EXERTED AND OVER A PERIOD OF TIME THE MALFUNCTION PROGRESSED. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

Mileage: 122,000

THE SLIDING DOOR HAS A FAULTY DOOR HINGE AND A BROKEN CABLE. *TR

Mileage: 100,000

DRIVER SIDE PASSENGER SIDE MANUAL DOOR WILL OPEN BUT WILL NOT CLOSE. INTERNAL LATCH APPEARS TO BE BROKEN OR LOOSE CAUSING THE DOOR NOT CLOSE PROPERLY. CAR IS UNDRIVEABLE AS DOOR WILL NOT CLOSE. *TR

Mileage: 150,000

POWER LOCKED UP DUE TO METAL WIRE CONNECTING IT TO THE MOTOR IS SHREDDED. THE METAL WIRE HAS SOME BLACK COATING THAT HAS WORN OFF AND THE METAL EXPOSED LOOKS RUSTED AND CAUSED IT TO BREAK. THE DOOR CAN ONLY OPEN PARTIALLY CAUSING INGRESS ISSUES. *TR

Mileage: 135,000

CABLE SNAPPED ON RIGHT HAND POWER SLIDING DOOR OPENER. THE CABLE PROTECTIVE COATING HAD SHOWN SIGNS OF CRACKING AND ALLOWING THE CABLE TO RUST AND ULTIMATELY FAIL.. THE DOOR WOULD NOT OPEN AND CLOSE PROPERLY UNTIL THE CABLE WAS CUT. THE COST TO REPAIR THIS THROUGH THE DEALER IS APPROXIMATELY $1800! THE PART ALONE IS $1200! THE FACT THAT THERE IS A RECALL FOR "RUSTED TIRE CABLE" THAT PRESENTS A HAZARD, LEAVES ME TO BELIEVE THAT TOYOTA DID NOT ADEQUATELY TEST THEIR CABLES THAT ARE EXPOSED TO ROAD SALT CONDITIONS. I WOULD HAVE NO PROBLEM REPLACING THE FAULTY COMPONENT IF THE PRICE WAS SOMEWHAT REASONABLE.. *TR

Mileage: 128,000

DASHBOARD IS CRACKED IN MULTIPLES PLACES, AND I AM CONCERNED THAT THIS WOULD ALLOW THE AIR BAGS TO DEPLOY UNINTENTIONALLY HENCE CREATING AN ACCIDENT. THE SITUATION WITH THE CRACKS CONTINUES TO THE EXTENT THAT THERE ARE CRACKS ACROSS THE WHOLE DASHBOARD, AGAIN IN MULTIPLE PLACES. *TR

PLEASE NOTE THAT THE DOOR HINGES ARE NO LONGER WELDED. ACCORDING TO 3 REPAIR CENTERS AND TOYOTA DEALER STATED THAT THIS HAS BEEN A COMMON REPAIR BUT THAT MY CAR IS NO LONGER UNDER WARRANTY. THIS IS A DEFECT AS THE AUTO SHOP THAT I AM SPEAKING WITH REGARDING MY CAR HAS HAD ABOUT 3 TO 4 VANS (INCLUDING MINE) WITH THIS ISSUE. MY REPAIR WILL COST APPROXIMATELY $315 PLUS OR MINUS. TOYOTA SHOULD HAVE A RECALL ON THIS INSTEAD OF JUST LABELING AND CATEGORIZING IT AS "SERVICE BULLETIN" INSTEAD OF A "RECALL". THERE ARE MULTIPLE ODI CASES LISTED IN THIS WEBSITE. WHAT ARE WE GOING TO DO ABOUT THIS ISSUE? I HAVE TAKEN GOOD CARE OF MY CAR AND FEEL I DO NOT HAVE TO BE RESPONSIBLE FOR REPAIRS OUT OF MY CONTROL. BOTH FRONT DOORS SHOULD BE SERVICED UNDER A RECALL NOTIFICATION. THANK YOU, *TR

DRIVER'S SIDE SLIDING DOOR CABLE IS FRAYED AND HAS APPARENTLY JAMMED THE MECHANISM SUCH THAT THE DOOR IS STUCK HALF-OPEN (I'M AN OPTIMIST OR I'D HAVE SAID HALF-CLOSED). *TR

Mileage: 105,123

THE POWER SLIDING DOOR ON THE PASSENGER SIDE STOPPED WORKING. THE BUTTONS DO NOT OPEN OR CLOSE THE DOOR. THE DOOR IS SO HEAVY THAT IT CANNOT BE OPENED OR CLOSED EASILY. THE CABLE THAT MOVES THE DOOR SNAPPED AND VISIBLE (HANGING OUTSIDE THE BODY). WE HAD THE EXTENDED WARRANTY FOR 7 YEARS AND THE CAR WAS SERVICED REGULARLY, BUT THIS PROBLEM OCCURRED AFTER THE EXTENDED WARRANTY EXPIRED. THE DEALER SAYS THE WHOLE MOTOR, NOT JUST THE CABLE, SHOULD BE REPLACED, ASKING FOR MORE THAN $1500 FOR PARTS AND REPAIR. SNAPPED CABLE, LOOSE AND VISIBLE MOVING PARTS OUTSIDE THE BODY OF THE VAN, AND A HEAVY AND HARD TO OPERATE "POWER" DOOR PRESENT A SAFETY PROBLEM, ESPECIALLY WITH THE KIDS GOING IN AND OUT OF THE PASSENGER SIDE SLIDING DOOR. I WOULD APPRECIATE IT IF YOU COULD TAKE A CLOSER LOOK AT THE ISSUE AND HAVE TOYOTA OWN UP TO ITS DESIGN PROBLEMS. THIS ISSUE HAS ITS OWN FORUMS ONLINE, HAS ITS OWN FACEBOOK PAGE AND IT SEEMS THAT TOYOTA WILL NOT LISTEN ONE CUSTOMER AT A TIME. *TR

Mileage: 57,000

THE DRIVERS SIDE SLIDING DOOR FAILED IN THE OPEN POSITION DUE TO A CORRODED/PARTED WIRE IN THE DOOR MOTOR ASSEMBLY. THE DOOR WOULDN'T CLOSE AND VAN HAD TO BE TRANSPORTED TO THE DEALER FOR REPAIR. THE PASSENGER SIDE DOOR EXPERIENCED A SIMILAR FAILURE IN MID 2011. THIS IS AN UNSAFE, BUT ALL TOO COMMON PROBLEM WITH TOYOTA SIENNAS. *TR

Mileage: 60,000

DASHBOARD DEFECT INTERFERENCE WITH AIRBAG DEPLOYMENT - DUE TO MANUFACTURER DEFECT THE DASHBOARD HAS MANY LONG CRACKS THAT EXTEND FROM THE A/C VENTS AND GLOVE BOX ACROSS SECTIONS OF THE DASH, INCLUDING AROUND THE AIRBAG. I AM FEARFUL THAT IN THE EVENT OF A CRASH THE AIRBAG WOULD NOT DEPLOY AS DESIGNED, DUE TO THE DEFECTIVE DASHBOARD. AS OF YET THERE HAS BEEN NO RECALL OR MANUFACTURER AMENDS TO THIS PROBLEM. IT IS A SERIOUS SAFETY CONCERN TO ME DUE TO INTERFERENCE WITH THE PROPER FUNCTIONING OF THE AIRBAG. *TR

Mileage: 70,000

ELECTRICAL MOTOR AND CABLE THAT CONTROLS SLIDING DOOR (DRIVER SIDE) HAS CORRODED AND BROKEN. DOOR INOPERABLE POSING SAFETY CONCERN. *TR

Mileage: 118,000

DASH BOARD CRACKS LOOK LIKE DONE BY A VERY SHARP KNIFE EVERYWHERE ACROSS THE DASH BOARD. MAY INTERFERE WITH PROPER DEPLOYMENT OF AIR BAG AND IS A SAFETY HAZARD. *TR

Mileage: 80,000

ONE DAY WE NOTICED A SCRAPING NOISE THAT OUR PASSENGER SIDE SLIDING POWER DOOR WAS MAKING WHEN WE OPENED AND CLOSED IT. THE NEXT DAY WE PARKED IN A SHOPPING CENTER AND AFTER GETTING OUR TWO YEAR OLD TWIN GIRLS OUT OF THEIR CAR SEAT, WE PUSHED THE BUTTON TO CLOSE THE DOOR AND IT GOT STUCK HALF WAY. WE COULD NOT PUSH IT OPEN OR CLOSED. THE CABLE HAD FRAYED AND THE PROTECTIVE COVERING OVER THE CABLE HAD COME OFF. WE PANICKED BECAUSE WE DID NOT KNOW HOW WE WOULD GET HOME SINCE THE DOOR WOULD NOT SHUT TO SAFELY DRIVE OUR CHILDREN HOME. FORTUNATELY AFTER SOME TIME WE CAME UP WITH THE IDEA OF CUTTING THE CABLEWITH WIRE CUTTERS SO WE COULD AT LEAST GET IT CLOSED. IT WORKED AND THE DOOR IS NOW MANUAL BUT THE DOOR MAY BE COMPROMISED FROM THIS CABLE FAILURE. APPARENTLY THIS IS A COMMON PROBLEM THAT MANY SIENNA OWNERS FEEL TOYOTA NEEDS TO ADDRESS DUE TO THE INADEQUATE MATERIALS USED TO OPERATE THE POWER SLIDING DOORS AND THE HEFTY EXPENSES TO HAVE IT REPLACED. *TR

Mileage: 88,000

THE AUTOMATIC SLIDING SIDE DOOR ON MY 2004 TOYOTA SIENNA QUIT WORKING. THE CABLE BROKE AND THE DOOR STILL WORKS MANUALLY. WITHOUT THE CABLE, THE HEAVY DOOR SLIDES CLOSED WITH GREAT FORCE. IF THE VAN WERE TO BE PARKED ON A DOWNWARD SLOPE, A PERSON COULD EASILY BE INJURED BY THE OUT OF CONTROL DOOR. IT APPEARS THE CABLE WAS THE SAFETY MECHANISM FOR THE DOOR. MY RESEARCH SHOWS THIS IS A LARGE PROBLEM WITH THESE VEHICLES. *TR

Mileage: 84,000

BOTH THE POWER SLIDING DOOR AND THE MANUAL SLIDING DOORS DO NOT OPEN. THE FIRST INCIDENT WAS THAT IT WAS DIFFICULT TO OPEN THE MANUAL DOOR AND EVENTUALLY IT COULD NO LONGER BE OPENED. THE POWER DOOR, ONE DAY, WOULD NOT CLOSE WITH THE POWER. WE CLOSED IT MANUALLY AND IT KEPT REOPENING. WE TURNED OFF THE POWER TO THE DOOR AND FINALLY GOT THE DOOR CLOSED. IT NO LONGER OPENS EITHER WITH POWER OR MANUALLY. AFTER RESEARCHING THIS PROBLEM ONLINE, IT APPEARS THAT THERE ARE NUMEROUS TOYOTA SIENNAS THAT HAVE THE SAME PROBLEM WITH THE SLIDING DOORS. ALSO FROM RESEARCHING, TOYOTA HAS NOT DONE ANYTHING ABOUT THIS PROBLEM OTHER THAN TO CHARGE HIGH PRICES TO FIX THE DOORS AND TO TELL PEOPLE THAT IT IS VERY RARE FOR THESE DOORS TO STOP OPENING. I FEEL THIS IS A SAFETY ISSUE AS IF THERE WAS AN ACCIDENT, NO ONE IN THE BACK COULD EASILY GET OUT OF THE VEHICLE. *TR

Mileage: 100,000

2004 DRIVER'S SIDE SLIDING DOOR CABLE BROKE, CAUSING THE DOOR TO BE UNABLE TO CLOSE. DUE TO SEVERELY COLD WEATHER IN IOWA, THE DOOR WAS FORCED SHUT TO ALLOW THE VEHICLE TO BE OPERABLE. DOOR MOTOR REPLACEMENT COST ESTIMATES RANGE FROM $1300-1500. A FEW MONTHS LATER THE PASSENGER SIDE DOOR STARTED EXHIBITING PROBLEMS OPENING AND CLOSING. TURNED OFF THE MOTORS FROM THE INSIDE COMPARTMENT. ONE TIME WHEN THE DRIVERS SIDE DOOR WAS OPENED, A PIECE OF THE DOOR ASSEMBLY SHATTERED THE REAR 3/4 GLASS PANEL. *TR

Mileage: 73,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED NEAR THE AIR BAG AND THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD RESULT IN THE AIR BAG NOT DEPLOYING IN THE EVENT OF A CRASH. THE DEALER ADVISED THE CONTACT TO REPLACE THE ENTIRE DASHBOARD. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 90,400 AND THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED THAT THE DASHBOARD WAS CRACKED ALONG WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST AND THE TECHNICIAN STATED THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE CRACK ON THE DASHBOARD MAY HAVE A NEGATIVE AFFECT ON THE DEPLOYMENT OF THE AIR BAG IF INVOLVED IN A CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 02/13/12 *BF

Mileage: 90,000

THE PASSENGER POWER SLIDING DOOR HAS FAILED TO OPERATE DUE TO A FRAYED CABLE. THE DOOR WILL NOT OPEN EVEN IN MANUAL MODE WITH THE CABLE IN PLACE. I SNIPPED THE CABLE TO FREE THE DOOR, AND IT WILL OPEN BUT WILL NOT LOCK IN THE OPEN POSITION (USEFUL WHEN OPENING THE DOOR AT A SLIGHT DECLINE). WHEN CLOSING THE DOOR MANUALLY, IT MAKES A LOUD "THUNK" AS THE DOOR EDGE AND FRAME OF THE CAR MAKE CONTACT. IT APPEARS AS THOUGH THE DOOR HAS SHIFTED ON ITS HINGES PREVENTING A PERFECT ALIGNMENT WITH THE LOCKING MECHANISM. *TR

THE CABLE IN THE POWER SLIDING DOOR (PASSENGER SIDE) HAS CAUGHT. THE DOOR IS STUCK PARTWAY OPEN. I CANNOT OPEN IT FURTHER NOR CLOSE IT. THIS IS A COMMON PROBLEM AS EVIDENCED BY MANY OTHER CLAIMS. OF COURSE, TO OPERATE WITH THE DOOR PARTIALLY OPEN WOULD BE VERY DANGEROUS. HERE ARE TWO URL'S THAT INCLUDE SIMILAR ISSUES: HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/SIENNA/103978-2004-SIENNA-POWER-SLIDING-DOOR-CABLE/ HTTP://WWW.FACEBOOK.COM/PAGES/TOYOTA-SIENNA-FAULTY-POWER-SLIDING-DOORS/233250320033754?SK=WALL. *TR

Mileage: 136,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE AUTOMATIC REAR LIFT GATE WOULD NOT STAY OPEN WHEN USING THE AUTOMATIC SYSTEM OR WHEN OPENED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE REAR DOOR STAY KIT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 123,000.

Mileage: 110,000

THE LEFT POWER SLIDING DOOR ON MY SIENNA FAILED. WHILE OUT ON ERRAND WITH A FRIEND'S CHILD, I COULD NOT SHUT THE POWER SLIDING DOOR. HAD TO DRIVE TO MY HOME WITH THE CHILD STRAPPED INTO THEIR CARSEAT IN THE BACK AND THE DOOR OPEN. TOOK IT TO DEALERSHIP AND THEY SAID THE MOTOR FAILED AND IT WOULD COST $1900+ TO FIX THE POWER OR $300 TO TURN IN INTO MANUAL DOOR. HUSBAND LOOKED ON INTERNET, FOUND INSTRUCTIONS TO TAKE DOOR APART AND FIXED HIMSELF AS THIS WAS A VERY, VERY COMMON PROBLEM. SURE ENOUGH, THE PROBLEM WAS NOT THE MOTOR, YOU CAN HEAR IT RUN TO THIS DAY, AND IT WAS THE CABLE USED TO SLIDE THE DOOR - THERE WAS STRIPPED PLASTIC SHIELDING BUNCHED UP ON THE CABLE WHICH KEPT THE DOOR FROM RUNNING ON THE CABLE. THIS IS VERY DANGEROUS AS THE DOOR DID NOT RESPOND TO THE POWER BUTTON AND WOULD TRAP A CHILD IN IT. SECOND ISSUE IS THE WELD ON THE DRIVER'S SIDE DOOR MAKING POPPING SOUNDS. MY HUSBAND LOOKED AND THE WELD WAS COMING OFF AND THE METAL UNDERNEATH THE WELD HAD ACTUALLY TORN!! HE TOOK THE WELDED PIECE OFF SO THAT THE DOOR WOULD BE OPERATIONAL. ONCE AGAIN, THE DOOR CAN CLOSE UNEXPECTEDLY ON A SMALL CHILD WITHOUT WARNING WITHOUT DOOR BEING REPLACED. THIRD ISSUE IS THE SONAR WHICH COMES AND GOES WITHOUT WARNING. I TRY TO LEAVE MY SONAR ON ALL THE TIME, BUT IN PROCESS OF BACKING UP, WILL REALIZE THE SONAR HAS TURNED ITSELF OFF. IT COMES AND GOES-SOMETIMES WILL JUST BEEP ON AND OFF AND ON AND OFF WHILE DRIVING DOWN THE STREET WITHOUT ANYONE ELSE AROUND THE CAR. FOURTH ISSUE IS WHEN THE CAR IS COLD, THE BACK HATCH DOOR WILL RISE AND THEN IMMEDIATELY COME DOWN FORCEFULLY ON YOUR HEAD (IT RUNS WITH A MOTOR). ALL OF THESE ISSUES ARE LISTED ALL OVER THE INTERNET AS PROBLEMS WITH THIS CAR AND EVERYONE IS TOLD BY TOYOTA THAT IS YOU DON'T HAVE A CURRENT WARRANTY, THEY WILL NOT FIX IT FOR FREE. THESE ARE DESIGN FLAWS AND SAFETY ISSUES!!!! *TR

Mileage: 72,890

I WOULD LIKE TO FILE A COMPLAINT ABOUT TOYOTA FAILING TO TAKE FULL RESPONSIBILITY FOR A MANUFACTURING DEFECT IN THE FRONT DOORS OF THEIR SIENNA MINIVAN. LIKE THOUSANDS OF OTHER TOYOTA SIENNA OWNERS, THE WELDS ON MY DOOR HAVE FAILED AND NOW THE DOOR MUST BE COMPLETELY REPLACED AT A COST OF MORE THAN $2000. TOYOTA COVERED THIS FAILURE FOR JUST 5 YEARS AND DID NOT NOTIFY OWNERS DURING THE COVERAGE PERIOD THAT THEY SHOULD HAVE THIS MANUFACTURING DEFECT REPAIRED. I HAVE COMPLAINED TO TOYOTA, BUT THEY HAVE REFUSED TO COVER THE COST OF THIS DEFECT. THERE WAS NOTHING I COULD DO IN THE REPAIR AND MAINTENANCE OF MY VEHICLE THAT WOULD HAVE PREVENTED THESE WELDS FROM FAILING. THE FAULT LIES WITH TOYOTA MANUFACTURING PRACTICES AT THE TIME MY VAN WAS BUILT AND THE COST SHOULD LIE WITH THEM AS WELL. *TR

Mileage: 60,000

MY 2004 TOYOTA SIENNA XLE DRIVER DOOR WELD IS BROKEN. THE PASSENGER DOOR WINDOW ONLY OPENS HALF WAY AND SOMETIMES THE DOOR DOES NOT OPEN ALL THE WAY BECAUSE OF THE BROKEN WELD. AT FIRST IT WAS ONLY A POPPING SOUND COMING FROM THE WELD AND THEN THE PIECE BROKE. NOW THE DOOR GETS JAMMED OCCASIONALLY. *TR

THE SPOT WELDS FOR THE "CHECK STRAP" ON THE DRIVER'S SIDE, FRONT DOOR OF MY SIENNA HAVE FAILED. TOYOTA HEADQUARTERS ADVISED ME THAT THEY RECOGNIZE THAT THERE IS A PROBLEM AND THEY HAVE EXPANDED THEIR WARRANTY TO 5 YEARS/100,000 MILES TO COVER IT. UNFORTUNATELY, MY 2004 SIENNA IS BEYOND THE LIMITS OF THE EXPANDED WARRANTY. I DO NOT UNDERSTAND WHY THIS IS NOT A "SAFETY RECALL" ISSUE COVERING EVERY IMPACTED TOYOTA SIENNA. CLEARLY THIS PROBLEM HAS SERIOUS SAFETY IMPLICATIONS. WITHOUT THIS "CHECK STRAP" IN PLACE, THE DOOR CAN UNEXPECTEDLY SWING SHUT ON A PERSON CAUSING SERIOUS INJURY, PARTICULARLY IF IT SLAMS INTO A CHILD. ALSO, THERE ARE ADDITIONAL SAFETY ISSUES ASSOCIATED WITH A CAR DOOR THAT CAN SWING OPEN FREELY. HOW CAN THE NHTSA POSSIBLY ALLOW TOYOTA TO GET AWAY WITH CORRECTING THIS SAFETY ISSUE ON SOME BUT NOT ALL OF THE DEFECTIVE SIENNA MODELS INVOLVED? *TR

Mileage: 121,000

THE PASSENGER SIDE POWER SLIDING DOOR BECAME STUCK IN THE OPEN POSITION AND WOULD NOT CLOSE. THE MANUAL OVERRIDE DOES NOT WORK; IT SIMPLY WOULD NOT CLOSE. USING A GREAT DEAL OF FORCE, WE FINALLY GOT IT CLOSED AFTER ARRIVING HOME, BUT NOW WE CANNOT OPEN IT. *KB

Mileage: 137,887

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER COULD NOT CONFIRM THAT IN THE EVENT OF A CRASH, THE AIR BAGS WOULD OPERATE AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000. THE VIN WAS UNAVAILABLE.

Mileage: 82,000

BOTH OF THE SLIDING DOORS ON MY 2004 TOYOTA SIENNA HAVE STOPPED WORKING. FIRST, THE CABLE SNAPPED ON THE PASSENGER SIDE, THEN THE DRIVER SIDE GOT LOCKED IN AN OPEN POSITION. AFTER MUCH STRUGGLE, EACH TIME WE WERE ABLE TO CLOSE THE BROKEN DOOR IN ORDER TO SAFELY DRIVE TO THE DEALERSHIP TO GET IT FIXED. BOTH TIMES, WE WERE TOLD WE NEEDED TO REPLACE THE DOOR FOR $2000. THE DEALER TOLD US THAT THEY ARE SEEING ALOT OF PEOPLE WITH THE SAME ISSUES. SEEMS LIKE TOYOTA SHOULD BE PROVIDING A MANUAL SOLUTION OR A RECALL IF IT'S REALLY AS WIDESPREAD AS THE DEALER INDICATED - ESSENTIALLY, THE VAN IS UNSAFE TO DRIVE WITH DOORS STUCK IN AN OPEN POSITION. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A CRACK ON THE PASSENGER SIDE DASHBOARD WHERE THE FRONT AIR BAG WAS LOCATED. THE CONTACT STATED THAT PIECES OF THE DASHBOARD WERE DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED TO THE CONTACT THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

DASHBOARD HAS SUSTAINED MULTIPLE SIGNIFICANT CRACKS. NOT INVOLVED IN ANY ACCIDENT, NOR WAS DASHBOARD CUT IN ANY WAY. DASH MATERIAL IS STILL SOFT. MANY SIMILAR COMPLAINTS NOTED ONLINE. VERY CONCERNED ABOUT FUNCTION OF AIRBAGS SHOULD ACCIDENT OCCUR. TOYOTA HAS BEEN UNRESPONSIVE TO COMPLAINTS. *TR

Mileage: 62,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE. THE DASHBOARD WAS CRACKED NEAR THE AIR BAG AREA AND THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A DISRUPTION IN AIR BAG DEPLOYMENT IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 114,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THERE WAS A CRACK IN THE DASHBOARD THAT EXTENDED TO THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN STATED THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

Mileage: 26,000

CRACKS ALONG THE ENTIRE DASHBOARD AND AIRBAG AREAS OF THE FRONT DASH. CONCERN ABOUT PROPER AIRBAG DEPLOYMENT OR FAILURE AND LACK OF STRUCTURAL INTEGRITY OF THE DASH ALONG WITH STEERING CONTROL DURING A VEHICLE CRASH. DASH FAILURE AND DEBRIS FROM DASH MAY AFFECT THE STEERING CONTROL IF DASH DEBRIS IS LODGED AGAINST STEERING AREA. NOTICED DASH CRACKS AT ABOUT 60K MILES AND THE CRACKS CONTINUE TO GROW WITH EACH USE OF VEHICLE. CURRENTLY VEHICLE HAS 79K MILES. DEALER/MANUFACTURER DID NOT WANT TO FIX OR REPLACE THE DASH CITING OUT OF WARRANTY ISSUE. HOWEVER, THIS ISSUE IS ON ALL 04 AND UP TOYOTA SIENNA'S AND POSSIBLY MORE VEHICLES WITH THIS TYPE OF DASHBOARD MATERIAL. *TR

Mileage: 60,000

PASSENGER SIDE AUTOMATIC SLIDING DOOR REQUIRES MANUAL FORCE TO ASSIST ELECTRIC MOTOR DURING OPENING AND CLOSING. DOOR APPEARS OUT OF VERTICAL ALIGNMENT AND IMPACTS CAR FRAME DURING OPENING PROCEDURE. EXPOSED METAL OCCURS WHERE DOOR HAS RUBBED PAINT OFF OF FRAME. *TR

Mileage: 133,614

BOTH SLIDING DOORS WORKED ONLY INTERMITTENTLY. THEN DRIVER'S SIDE DOOR GOT STUCK OPEN AND WE HAD TO DRIVE WITH THE ALARM BLARING. COULD NOT GET THE DOOR OPEN OR SHUT. APPROX 3 DAYS LATER, THE PASSENGER SLIDING DOOR GOT STUCK SHUT AND WHEN I TRIED TO OPEN IT I HEARD A LOUD SOUND. THE CABLE SNAPPED AND THE DOOR IS STUCK SHUT. OUR KIDS HAD TO GET IN AND OUT OF THE VAN BY GOING IN THE FRONT DOOR AND CLIMBING AROUND TO THE BACK. IF THERE IS A REASON TO NEED TO GET OUT OF THE VAN QUICKLY THEY WILL NOT BE ABLE TO DO SO. THIS IS AN ONGOING ISSUE W/ SIENNAS AND IS A BIG PROBLEM THAT NEEDS TO BE ADDRESSED. *TR

Mileage: 68,000

AUTOMATIC SLIDING DOOR LEFT AND RIGHT ARE NOT OPERATIONAL. ONLY WORKS MANUALLY. *TR

Mileage: 76,768

THE MOTOR IN THE POWER SLIDING DOOR BURNT OUT. THE PULLEY CABLE GOT CAUGHT AND OVERHEATED THE MOTOR. NOW THE DOOR IS STUCK IN THE OPEN POSITION THE PULLEY CABLE IS TAUGHT AND IT WILL NOT CLOSE. *TR

Mileage: 105,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A CRACK IN THE DASHBOARD. THE DEALER WAS CONTACTED AND ADVISED THAT THAT THEY WOULD REPLACE THE DASHBOARD AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 102,000.

Mileage: 78,000

THE DRIVER'S SIDE DOOR CHECK STRAP IS FAILING. MY UNDERSTANDING IS THAT IT HAS TO DO WITH THE FAILURE OF WELDS WHERE THE STRAP CONNECTS TO THE DOOR. THERE HAVE BEEN OTHER COMPLAINTS I HAVE SEEN ON LINE OF SIMILAR FAILURES. SOME AS EARLY AS 35,000 MILES INTO THE VAN'S LIFE. THE REPAIR FOR THIS DEFECT IS EXPENSIVE AND REQUIRES THE RE-WELDING OF THE STRAP TO THE INTERNAL PORTION OF THE DOOR. *TR

Mileage: 88,251

THE DASH HAS DEVELOPED SEVERAL LONG CRACKS AND THE MATERIAL IS DETERIORATING, THE VEHICLE HAS BEEN KEPT GARAGED. I AM CONCERNED ABOUT THE AIR BAGS OR OTHER DASH COMPONENTS BEING EFFECTED. ## VIN PASSED ## TOYOTA SIENNA LE 2004 ##. *TR

THE SLIDING DOORS WILL NOT OPEN WHEN OUTSIDE TEMPERATURE IS BELOW FREEZING. IF YOU NEED TO ENTER AND EXIT THE VEHICLE YOU MUST CRAWL THROUGH THE FRONT SEAT. THE AUTOMATIC DOOR WILL SOMETIMES OPEN WITHOUT BEING MANUALLY ACTIVATED. THE AIR IN THE REAR WILL AUTOMATICALLY COME ON AND SHUT OFF AFTER A FEW SECONDS WITHOUT BEING MANUALLY ACTIVATED. *TR

THE CABLE FOR THE MOTORIZED SLIDING DOOR RUSTED AND SNAPPED. I'VE BEEN TOLD THIS IS A COMMON PROBLEM BUT TOYOTA HAS NOT RECALLED THE PROBLEM. *TR

Mileage: 75,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE SLIDING DOOR WOULD NOT OPEN MANUALLY. THE CONTACT INSPECTED THE SLIDING DOOR CABLE AND NOTICED THAT IT WAS CORRODED. THE REAR PASSENGER SIDE SLIDING DOOR WAS ALSO CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE DOOR PANEL AND THE SLIDING DOOR CABLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 151,000. UPDATED 10/10/12 *CN THE CONSUMER STATED THE REAR DOOR WAS REPAIRED WITH RECALL BUT IT WOULD STILL FAIL. IT WAS DIFFICULT TO CLOSE THE DOOR. UPDATED 10/15/2012 *JS

Mileage: 151,000

1. SINCE LAST YEAR, THE LEFT SIDE OF SLIDING DOOR WILL CLOSE BY ITSELF. 2. THE RIGHT SIDE OF SLIDING DOOR WILL NOT ABLE TO CLOSE UNLESS PULL FROM OUTSIDE. *TR

Mileage: 65,000

IN MY 2004 TOYOTA SIENNA XLE LIMITED AWD, THE UPPER DASHBOARD(BY THE WINDSHIELD & FRONT AIRBAGS IS CRACKING. I AM HIGHLY CONCERNED THAT THESE CRACKS WILL INTERFERE WITH PROPER DEPLOYMENT OF THE FRONT AIRBAGS IN AN ACCIDENT SITUATION. ALSO THE UPPER DASHBOARD MAY BREAK APART IN AN ACCIDENT SITUATION AND BECOME AIRBORNE CAUSING FURTHER INJURY TO VEHICLE PASSENGERS. I HAVE CONTACTED TOYOTA AND WAS TOLD IT WAS ONLY COVERED FOR 36,000 MILES OR 3 YEARS DESPITE THE FACT IT CAN POSE A SAFETY ISSUE. IN RESEARCHING THE INTERNET, I FOUND OTHER 2004-2007 TOYOTA & LEXUS OWNERS ARE HAVING THE SAME ISSUE WITH THE CRACKED DASHBOARD. HERE IS A LINK TO ONE SUCH DISCUSSION: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML. *TR

Mileage: 57,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE DASHBOARD ON THE PASSENGER SIDE WAS CRACKED. THE CONTACT WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY IF A CRASH OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE DASHBOARD HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED THE DASHBOARD WAS CRACKED IN SEVERAL PLACES AND THERE WAS A VISIBLE YELLOW MATERIAL IN SEVERAL PLACES AS WELL. UPDATED EVOQ 11/15/11

Mileage: 45,000

AT APPROXIMATELY THE SAME TIME, DAYS APART, BOTH SLIDING DOORS STOPPED WORKING. THE LEFT DOOR WOULD BEEP CONTINUOUSLY INDICATING THAT IT WAS AJAR. WITH SOME GREASE AND HELP FROM A MECHANIC, THIS PROBLEM RESOLVED BUT HAS HAPPENED TWICE SINCE. TWO DAYS LATER, THE SLIDING DOOR ON THE RIGHT MADE A HORRIBLE SCRATCHING SOUND WHEN CLOSING. WHEN THE DOOR WAS OPENED A SECOND TIME, THE CABLE SNAPPED. FROM WHAT I UNDERSTAND, IT IS QUITE COSTLY TO REPAIR THIS. I LOVE MY TOYOTA, BUT I AM NOT WILLING TO SPEND UPWARDS OF $1500 TO FIX A PROBLEM THAT EVIDENTLY IS AN ISSUE WITH OTHER OWNERS OF SIENNAS. I AM HOPING THAT TOYOTA WOULD CONSIDER A RECALL AS THERE IS AN OBVIOUS FLAW IN THE DOOR MECHANISM CAUSING THE CABLE TO BREAK. *TT

SLIDING DOORS (BOTH DRIVERS AND PASSENGER SIDES) THE CABLE ASSEMBLY HAS SNAPPED ON EACH OF THE SLIDING DOORS OF THE VEHICLE NEARLY WHIPPING MY SONS LEG AS HE ENTERED. THE DOOR THEN COULD NOT BE CLOSED, FORCING US TO DRIVE TO THE DEALERSHIP WITH THE SLIDING DOOR WIDE OPEN. I HAVE HEARD OF OTHER INSTANCES WHERE PEOPLE HAVE BEEN STUCK IN THE DOOR AS THE ASSEMBLY BROKE UPON EITHER OPENING OR CLOSING. *TT

Mileage: 94,000

THE PASSENGER POWER SLIDING DOOR CABLE HAS BROKEN. I HAVE SEEN THIS COMPLAINT NUMEROUS TIMES ON THE INTERNET. THE REPAIR IS COSTLY SINCE THE DESIGN HAS THE CABLE AS PART OF THE MOTOR ASSEMBLY. BAD ENOUGH THAT THE DOORS STICK OFF AND ON ALL WINTER ANYTIME THE VEHICLE IS LEFT OUTDOORS (OR JUST BEING DRIVEN), BUT TO NOT MAKE THE CABLE A SERVICEABLE AND REPAIRABLE PART SEEMS AN ENGINEERING MISTAKE. EXPOSED SEALS AND CABLES ARE NOT A WELL THOUGHT DESIGN. *TT

MY 2004 TOYOTA SIENNA HAS A DEFECTIVE DRIVER'S SIDE DOOR (THE CHECK STRAP INSIDE THE DOOR BROKE OFF THE WIELD); THIS CAUSES THE DOOR TO MAKE LOUD POPPING AND CRACKING NOISES WHEN OPENED OR SHUT, THE DOOR CAN FREEZE IN CERTAIN POSITIONS AND/OR QUICKLY OPEN AT END OF SEQUENCE. TOYOTA KNEW OF HUNDREDS OF SUCH COMPLAINTS, BUT DID NOT DO A RECALL. INSTEAD THEY ALLEGEDLY EXTENDED THE WARRANTY TO 50,000 MILES. I NEVER RECEIVED ANY INFORMATION FROM TOYOTA REGARDING THE POTENTIAL PROBLEM AND IT DOESN'T APPEAR THAT TOYOTA SENT ANY OWNERS SUCH INFO. REGARDLESS, THE PROBLEM DIDN'T SURFACE IN MY VEHICLE UNTIL ABOUT 55,000 MILES AND OR AFTER 5 YEARS FROM PURCHASE. TOYOTA SHOPS CLAIM THEY HAVE TO REPLACE THE ENTIRE DOOR AT A COST OF $2,500, AND TOYOTA WILL NOT COVER THE REPAIR/REPLACEMENT. GIVEN THE COUNTLESS COMPLAINTS FROM TOYOTA SIENNA OWNERS REGARDING THE EXACT SAME PROBLEM, IT IS CLEAR THAT THIS IS A MANUFACTURER'S DEFECT. I DID NOTHING THAT WOULD HAVE CAUSED THE DAMAGE TO THE WIELD, AND THERE WAS NOTHING I COULD HAVE OR SHOULD HAVE DONE TO PREVENT THE WIELD FROM BREAKING. *TR

Mileage: 52,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED FROM THE DRIVER SIDE AND EXTENDED TO THE PASSENGER SIDE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER ADVISED THAT BECAUSE THE VEHICLE WAS OUT OF WARRANTY THERE WAS NOTHING THEY COULD DO TO ASSIST. THE CONTACT WAS CONCERNED THAT THE CRACKS COULD CAUSE DAMAGE TO BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS. THE FAILURE MILEAGE WAS 144,028.

Mileage: 144,028

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED WHENEVER ACCESSING THE FRONT DRIVERS SIDE DOOR THERE WAS UNUSUAL NOISE AND THEN THE DOOR WOULD OPEN ABRUPTLY OR CLOSE WITH FORCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE CHECK STRAP PLATE FRACTURED WHICH WOULD REQUIRE REPLACEMENT OF THE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER EXTENDED THE SERVICE WARRANTY; HOWEVER, THE VEHICLE WAS INELIGIBLE DUE TO THE MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/12/11*LJ THE CONSUMER STATED WITHOUT THE CHECK STRAP IN PLACE, THERE IS NOTHING TO PREVENT THE DOOR FROM BEING FORCED CLOSED OR OPENING SUDDENLY. WITHOUT THE CHECK STRAP IN PLACE, THE DRIVER WOULD HAVE TO SUPPORT THE ENTIRE WEIGHT OF THE DOOR TO HOLD IT OPEN WHEN EXITING AND ENTERING THE VEHICLE. THE CONSUMER STATED HE INSTALLED BOLTS TO REPLACE TWO OF THE BROKEN SPOT WELDS AND THE DOOR WORKED FINE UNTIL OCTOBER WHEN THE THIN METAL BEGAN TO SPLIT APART IN THE CHECK STRAP POCKET FROM THE STRESS OF THE DOOR'S WEIGHT. UPDATED 05/11/12

Mileage: 60,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED WHENEVER ACCESSING THE FRONT DRIVERS SIDE DOOR THERE WAS UNUSUAL NOISE AND THEN THE DOOR WOULD OPEN ABRUPTLY OR CLOSE WITH FORCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE CHECK STRAP PLATE FRACTURED WHICH WOULD REQUIRE REPLACEMENT OF THE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER EXTENDED THE SERVICE WARRANTY; HOWEVER, THE VEHICLE WAS INELIGIBLE DUE TO THE MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/12/11*LJ THE CONSUMER STATED WITHOUT THE CHECK STRAP IN PLACE, THERE IS NOTHING TO PREVENT THE DOOR FROM BEING FORCED CLOSED OR OPENING SUDDENLY. WITHOUT THE CHECK STRAP IN PLACE, THE DRIVER WOULD HAVE TO SUPPORT THE ENTIRE WEIGHT OF THE DOOR TO HOLD IT OPEN WHEN EXITING AND ENTERING THE VEHICLE. THE CONSUMER STATED HE INSTALLED BOLTS TO REPLACE TWO OF THE BROKEN SPOT WELDS AND THE DOOR WORKED FINE UNTIL OCTOBER WHEN THE THIN METAL BEGAN TO SPLIT APART IN THE CHECK STRAP POCKET FROM THE STRESS OF THE DOOR'S WEIGHT. UPDATED 05/11/12

Mileage: 60,000

THE LEFT SIDE AUTOMATIC SLIDING DOOR WAS STUCK IN AN OPEN POSITION. OUR CAR WAS PACKED WITH OUR 5 KIDS. THEY DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. WHAT OCCURRED WAS THE PLASTIC COATING ON THE CABLE HAD CRACKED AND BUNCHED UP AND STUCK IN THE PULLEY OF THE DOOR SYSTEM. IN ORDER TO MOVE, WE HAD TO CUT THE STEEL CABLE (WHICH WASN'T EASY). WHICH ALLOWED US TO CLOSE THE DOOR MANUALLY. THE DOOR CAN NOT BE FIXED BY SIMPLY PUTTING ANOTHER CABLE IN. IT REQUIRES THE ENTIRE MOTOR ASSEMBLY TO BE CHANGED. WHICH COST BETWEEN $1500-2000. *TR

BEGINNING AT ABOUT 40.000 MILES THE VINYL COVER OF THE DASH-BOARD BEGAN TO DEVELOP FINE CRACKS. THESE WERE POINTED OUT TO THE DEALER, BUT THE WARRENTY HAD EXPIRED, SO REMEDIAL ACTION WAS NOT OFFERED.. *TR THE CRACKS HAVE NOW DEVELOPED INTO A MAJOR DETERIATION OF THE ENTIRE DASH BOARD , ESPECIALLY THE AREA OVER THE PASSENGER AIR-BAG.IT APPEARS THE PROBLEM IS CAUSED BY THE LOSS OF PLATSICIZER FROM THE VINYL, RESULTING IN A BRITTLE COVER. WE ARE VERY CONCERNED FROM A SAFETY VIEWPOINT, THAT IF THE AIRBAG DEPLOYS, THE FRAGMENTS OF BRITTLE VINYL WILL PRECEED THE THE AIRBAG, STRIKING THE RIGHT FRONT PASSENGER IN THE FACE. TOYOTA COMPANY HAS REFUSED TO COSIDER MY REQUEST FOR REPLACEMENT. MY CASE NUMBER WITH THEM IS: 1109200414 WE REQUEST YOUR OPINION ON THIS MATTER.

Mileage: 40,000

POWER SLIDING PASSENGER DOOR NO LONGER OPERATES WITH THE KEYFOB REMOTE, OR THE DOOR SWITCHES. THE DOOR WILL OPEN IF THE HANDLES ARE USED TO DISENGAGE THE DOOR. *KB

Mileage: 79,000

THE PASSENGER SIDE SLIDING DOOR HAS A MIDDLE HINGE THAT NOW SAGS AND PREVENTS THE DOOR FROM CLOSING OR OPENING PROPERLY. OFTEN, THE PASSENGER SIDE IS THE SAFEST SIDE TO EXIT THE VAN, AND WITHOUT THIS DOOR OPENING OR CLOSING PROPERLY, THE MORE DANGEROUS DRIVER'S SIDE DOOR MUST BE USED. *TR

Mileage: 115,000

POWER SLIDING DOOR OF TOYOTA SIENNA LE 2004 FAILS TO OPEN. HAPPENED WHEN CAR BATTERY RAN OUT OF POWER. AFTER BATTERY WAS CHARGED BY AN AAA MECHANIC WITH JUMPER CABLES, POWER DOOR COULD OPEN AND CLOSE AGAIN. AFTER DRIVING THE VAN FOR A FEW MILES, POWER DOOR STARTED OPENING AND CLOSING BY ITSELF. VERY, VERY DANGEROUS AS VAN WAS BEING DRIVEN ON A BUSY HIGHWAY. AFTER I PULLED UP ON THE SIDE ROAD, POWER DOOR KEPT OPENING AND CLOSING, BUT NOT GETTING SUCCESSFULLY CLOSED BY ITSELF. I HELPED THE DOOR CLOSE SUCCESSFULLY BY PUSHING IT FULLY TO CLOSED POSITION. DOOR IS STUCK IN CLOSED POSITION SINCE. ELECTRONIC CONTROLS AND MANUAL KNOBS DON'T MANAGE TO OPEN THE DOOR. *TR

Mileage: 71,000

6/13/2011 I BROUGHT MY 2004 TOYOTA SIENNA TO THE CEDAR RAPIDS TOYOTA TO CHECK THE ELECTRICAL RIGHT SLIDING DOOR AS IT WAS HARD TO OPEN USING THE ELECTRICAL SYSTEM AND MANUALLY. TOYOTA APPLIED WHITE GREASE AND THE DOOR WAS LESS HARD TO OPEN. NO ELECTRICAL CHECK WAS PERFORMED. 7/9/2011 THAT SAME DOOR WOULD NOT OPEN ELECTRICALLY AND, WHILE OPENING IT MANUALLY, THE DOOR MADE A STRANGE NOISE; THEN, THE REAR QUARTER GLASS OF THE WING WINDOW SHATTERED. THE ELECTRICAL SLIDING DOOR STAYED STUCK IN A SEMI-OPEN POSITION. BEING LATE SATURDAY, IT COULD NOT BE REPAIRED AND HAD TO DRIVE HOME WITH THAT DOOR OPEN, SHATTERED GLASS ALL OVER THE FLOOR AND SEATS AND THE DEAFENING BEEPING AUTOMATIC SOUND/SIGNAL THAT INDICATING A DOOR IS OPEN. 7/11/2011 THE CAR IS TAKEN TO TOYOTA OF FORT WORTH. A SUPERVISOR WAS CALLED IN AND, DESPITE NO INVESTIGATION WHATSOEVER, THE CONCLUSION WAS THAT NOTHING COULD BE DONE AND THAT I SHOULD BRING THE CAR TO A BODY SHOP BECAUSE IT DIDN''T LOOK LIKE A MECHANICAL/ELECTRICAL FAILURE. I TOOK THE CAR TO THE BODY SHOP (STERLING FORT WORTH.) ONCE THE DOOR WAS STRIPPED OF ITS COMPONENTS, THE BODY SHOP FOUND THAT THE DOOR''S POWER SLIDE CONTROL MOTOR WAS NOTICEABLY CHAFED WITH CABLES LINKING THE MOTOR TO THE DOOR ALL TWISTED. THE MOTOR WAS REPLACED BUT THE ISSUE RECURRED AND ALSO THE SECOND MOTOR SHOWED CHAFING AND TWISTING, NOT ALLOWING THE DOOR TO WORK. THE BODY SHOP CONCLUDED THAT THE CAUSE OF THE PROBLEM IS THE SLIDING DOOR CONTROL MODULE WHICH CONTROLS THE MOTOR. FOR SAFETY REASONS I AGREED WITH THE BODY SHOP TO DISCONNECT THE MOTOR TO ALLOW THE MANUAL USE OF THE DOOR. BOTH BODY SHOP AND TOYOTA CONCLUDE THAT THE ISSUE CANNOT BE RESOLVED BECAUSE OF A DESIGN FLAW WHICH DOES NOT ALLOW FOR THE INSTALLATION HOLES OF THE MODULE TO LINE-UP WITH THE DOOR. TOYOTA SPECIFIED IT DOES NOT HAVE A MANUAL OR A DESIGN TO SHARE WITH ANYONE TO FIX THE ISSUE. *TR

ELECTRIC SLIDING VAN DOOR HAS FAILED ON PASSENGER SIDE, WILL NOT OPEN OR CLOSE. MANUAL SLIDING SIDE DOOR ON DRIVER SIDE IS VERY DIFFICULT TO OPEN AND CLOSE. VERY DANGEROUS IN EVENT OF CRASH OR FIRE. DEALERSHIP ESTIMATES OVER $1000 TO FIX. THERE ARE OVER SIX HUNDRED SIMILAR COMPLAINTS AT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EB3FD/600 PLEASE HELP. THANK YOU. *TR

Mileage: 142,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE OPENED THE PASSENGER SIDE AUTOMATIC SLIDING DOOR BUT THE DOOR WOULD NOT CLOSE. THE CONTACT EXAMINED THE DOOR AND NOTICED THAT IT WAS DETACHED FROM ITS TRACKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 78,000. UPDATED 01/10/12*LJ THE PASSENGER DOOR CAME APART. THE DEALER REPLACED THE ROLLER HINGES, ELECTRIC MOTOR, CABLES AND SLIDING DOOR RAILS. UPDATED 03/12/12

Mileage: 78,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE OPENED THE PASSENGER SIDE AUTOMATIC SLIDING DOOR BUT THE DOOR WOULD NOT CLOSE. THE CONTACT EXAMINED THE DOOR AND NOTICED THAT IT WAS DETACHED FROM ITS TRACKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 78,000. UPDATED 01/10/12*LJ THE PASSENGER DOOR CAME APART. THE DEALER REPLACED THE ROLLER HINGES, ELECTRIC MOTOR, CABLES AND SLIDING DOOR RAILS. UPDATED 03/12/12

Mileage: 78,000

PASSENGER SIDE POWER SLIDING DOOR IS STUCK OPEN AND WILL NOT CLOSE. *TR

Mileage: 70,100

THE FRONT DRIVER SIDE DOOR WELD OF DOOR CHECK MOUNTING PANEL HAS FAILED. THE DOOR CAN SWING OPEN DANGEROUSLY IF NOT REPAIRED. *TR

Mileage: 84,555

POWER SLIDING DOOR CABLE BROKE DUE TO THE FACT IT IS EXPOSED TO THE ELEMENTS OF THE RAIN AND SNOW AND ICE CAUSING THE CABLE TO RUST AND BREAK DOOR WILL NOT OPEN THIS IS A SAFETY ISSUE TOYOTA NEEDS TO ADDRESS THIS ISSUE IF THERE WAS AN ACCIDENT THIS COULD BE DEADLY FOR MY FAMILY IF THEY CAN'T GET OUT!!!!!!! *KB

Mileage: 109,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOOR CABLE BROKE AND AS A RESULT SHE WAS UNABLE TO CLOSE OR OPEN IT AUTOMATICALLY. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000.

Mileage: 93,000

FAILURE OF ELECTRIC SLIDING DOOR CABLE. CABLE THAT PULLS ELECTRIC SLIDING DOOR OPEN RUSTED, FAILED AND SNAPPED IN HALF. FAILED CABLE NOW HANGS OUTSIDE THE VEHICLE (BELOW THE REAR PASSENGER'S SIDE WINDOW) DANGLING FROM THE DOOR TRACK. *KB

Mileage: 138,000

POWER SLIDING DOOR CABLE BROKE. *KB

Mileage: 67,000

POWER SLIDING DOOR CABLE BROKE. *KB

Mileage: 67,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR SEPARATED FROM THE HINGE, CAUSING THE SIDE GLASS TO FALL INSIDE OF THE VEHICLE AND ONTO A CHILD. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE DEALER WAS IN THE PROCESS OF REPAIRING THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

Mileage: 90,000

THE PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED CAUSING THE POWER DOOR TO FAIL. WE DID NOT REALIZE IT WAS BROKEN AT THE TIME AND THE DOOR DID NOT FULLY CLOSE AND LATCH. OUR 7 YEAR OLD SON WAS IN THE SEAT RIGHT BESIDE THAT DOOR AND WE DROVE 20 MINUTES HOME BEFORE WE REALIZED THE DOOR WAS NOT FULLY SHUT. THIS SEEMS LIKE A SERIOUS SAFETY HAZARD AS A CHILD COULD POTENTIALLY FALL OUT OF A MOVING VEHICLE WITH AN UNSECURED DOOR. THIS SHOULD BE CORRECTED IMMEDIATELY. *TR

Mileage: 102,950

THE RIGHT SIDE AUTOMATIC DOOR WILL NOT ENGAGE WHEN BUTTON IS PUSHED. IT ONLY ENGAGES WHEN HANDLED ARE USED BOTH INSIDE AND OUTSIDE. *TR

2004 TOYOTA SIENNA. CONSUMER STATES PROBLEM WITH FAILURE OF DOOR CHECK MOUNTING PANEL RESULTING IN BROKEN DOOR WELDS *TGW THE CONSUMER STATED THE DRIVER'S DOOR BEGAN MAKING A POPPING NOISE WHEN IT WAS OPENED. THREE OUT OF SIX DOOR WELDS HAD BROKEN AND THE ONLY EFFECTIVE REPAIR, WAS TO HAVE THE DOOR REPLACED AT A COST OF $2206.23. THE CONSUMER LEARNED THE PROBLEM WAS A RESULT OF AN ENGINEERING FLAW, AND TOYOTA HAD RECOGNIZED THE PROBLEM AND RESPONDED WITH A WARRANTY ENHANCEMENT FOR THE ISSUE. HOWEVER, WITH THE WARRANTY EXTENSION, THE DOOR DID NOT BEGIN TO SHOW SIGNS OF A PROBLEM UNTIL OUTSIDE OF THE EXTENDED WARRANTY PERIOD. TOYOTA WAS WILLING TO PAY 25% TOWARD THE COST OF THE REPAIR; HOWEVER, THE CONSUMER BELIEVED THAT WAS UNSATISFACTORY AND BELIEVED TOYOTA SHOULD COVER THE ENTIRE COST. *JB

2004 TOYOTA SIENNA. CONSUMER STATES PROBLEM WITH FAILURE OF DOOR CHECK MOUNTING PANEL RESULTING IN BROKEN DOOR WELDS *TGW THE CONSUMER STATED THE DRIVER'S DOOR BEGAN MAKING A POPPING NOISE WHEN IT WAS OPENED. THREE OUT OF SIX DOOR WELDS HAD BROKEN AND THE ONLY EFFECTIVE REPAIR, WAS TO HAVE THE DOOR REPLACED AT A COST OF $2206.23. THE CONSUMER LEARNED THE PROBLEM WAS A RESULT OF AN ENGINEERING FLAW, AND TOYOTA HAD RECOGNIZED THE PROBLEM AND RESPONDED WITH A WARRANTY ENHANCEMENT FOR THE ISSUE. HOWEVER, WITH THE WARRANTY EXTENSION, THE DOOR DID NOT BEGIN TO SHOW SIGNS OF A PROBLEM UNTIL OUTSIDE OF THE EXTENDED WARRANTY PERIOD. TOYOTA WAS WILLING TO PAY 25% TOWARD THE COST OF THE REPAIR; HOWEVER, THE CONSUMER BELIEVED THAT WAS UNSATISFACTORY AND BELIEVED TOYOTA SHOULD COVER THE ENTIRE COST. *JB

RIGHT REAR SLIDING POWER SLIDING DOOR CABLE BROKE RENDERING THE DOOR INOPERABLE. CABLE SNAPPED WITH THE DOOR IN THE OPEN POSITION AND DOOR COULD NOT BE CLOSED. *TR

Mileage: 128,000

CRACKS IN DASHBOARD FROM DOOR TO DOOR .... OUR SIENNA HAS BEEN GARAGED FOR ABOUT TWO YEARS AND HAS ABOUT 83K MILES ON IT. A SHORT WHILE AGO WE NOTICED THAT THERE WAS A CRACK LINE IN THE DASHBOARD MATERIAL THAT WAS ALONG THE LINE WHERE THE MATERIAL CONNECTS TO THE INSTRUMENTS PANEL UNIT, THE RNETERTIANMENT UNIT, AND THE GLOVE BOX AREA. UPON CLOSER EXAMINATION WE FOUND THE CRACKS STRETCH TO THE DASHBAORD AREA THAT WRPAS AROUND TO THE CLOSED DOORS ON BOTH SIDES. THIS MATERIAL MUST BE DEFECTIVE BECAUSE THIS VEHICLE HAS BEEN WELL TAKN CARE OF AND IS MOSTLY GARAGED. I'VE NEVER HAD A VEHICLE DO THIS BEFORE. *TT

Mileage: 82,500

BOTH SLIDING DOOR MOTOR CABLES HAVE BROKEN ON MY 2004 TOYOTA SIENNA. ONE DOOR WAS STUCK IN AN OPEN POSITION, AND THE OTHER ONE COULD ONLY BE OPENED SIX INCHES. I HAVE NOW PAID TOYOTA DEALERSHIPS OVER $4,000 TO FIX THE MOTOR CABLES FOR BOTH DOORS. WITH ONE STUCK OPEN, I COULDN'T TRANSPORT MY CHILDREN. I LIVE OVER 30 MINUTES TO THE NEAREST MECHANIC, SO IT WAS VERY FUN DRIVING THE CAR TO A DEALERSHIP. I THINK THAT IT IS A SAFETY ISSUE ESPECIALLY IF THE DOORS STICK OPEN. THE DEALERSHIP STATED THAT THEY HAVE NEVER SEEN THIS BEFORE, BUT I AM NOW SEEING SEVERAL COMPLAINTS ABOUT THIS, AND THAT TOYOTA HAS A TSB ON THIS PROBLEM. *TR

Mileage: 135,000

TOTAL FAILURE OF REAR LIFTGATE STRUTS (MANUAL LIFTGATE). CANNOT SUPPORT WEIGHT OF LIFTGATE; LIFTGATE DROPS IMMEDIATELY WHEN RELEASED. SIMILAR TO PROBLEM IN RECALL 08V244000 FOR SIENNA POWER REAR LIFTGATE STRUTS. *TR

Mileage: 60,000

THE CABLE ON THE POWER SLIDING DOOR SNAPPED AND THE DOOR IS NOW COMPLETELY INOPERABLE. THE DOOR CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. THIS IS A VERY SERIOUS MALFUNCTION AS IT COULD POSE A THREAT TO EXIT IN AN EMERGENCY. TOYOTA WANTS $2,200 PER DOOR TO FIX THIS PROBLEM. QUITE CLEARLY, THIS IS A SAFETY ISSUE.

Mileage: 130,000

THE INCIDENT OCCURRED WHILE I WAS DRIVING FROM OHIO TO FLORIDA, ON SPRING BREAK. I WAS THE SOLE ADULT IN THE VEHICLE WITH MY TWO DAUGHTERS, WHO WERE RIDING IN THE MIDDLE SEATS. WE HAD TRAVELED ALL DAY AND HAD STOPPED IN LAKE CITY, FL TO FILL UP WITH GAS. WHEN WE GOT BACK ON THE HIGHWAY (I-75), MY DAUGHTER TOLD ME SHE WAS HOT. IT WAS JUST AFTER 8 PM AND THE SUN HAD SET. NOT WANTING TO TURN ON THE AIR CONDITIONER, I TOLD HER I WOULD OPEN THE REAR VENT WINDOWS TO MOVE AIR THROUGH THE CAR. I PUSHED THE BUTTON TO OPEN THE REAR VENT WINDOWS, AND THE WINDOW ON THE PASSENGER SIDE FLEW OFF THE VAN. I HEARD THE NOISE, AND MY DAUGHTER YELLED THAT THE WINDOW WAS GONE. I LOOKED IN MY REAR VIEW MIRROR TO SEE THE WINDOW SAILING THROUGH THE AIR IN THE DRAFT OF THE VAN. THEN IT CRASHED AND SHATTERED ALL OVER THE HIGHWAY. WE WERE VERY LUCKY THAT NO ONE WAS TRAVELING DIRECTLY BEHIND US. I SLOWED DOWN AND WAITED FOR ANY CARS TRAVELING BEHIND ME TO PASS AND TO SEE IF ANYONE WAS GOING TO PULL OVER. NO ONE STOPPED, AND THERE WAS NO REASON FOR ME TO GO BACK FOR THE SHATTERED WINDOW. I WOULD LIKE TO NOTE THAT I WAS NOT TRAVELING AT AN EXCESSIVE SPEED. THANKFULLY MY VAN WAS THE ONLY CAR INVOLVED AND NO ONE GOT HURT. ONE EXPECTATION THAT I HAVE WHEN I BUY A CAR IS THAT THE WINDOWS WONT FLY OFF WHEN I OPEN THEM DURING NORMAL OPERATION, NO MATTER HOW OLD THE CAR IS. MY CAR HAS NEVER BEEN IN AN ACCIDENT, AND FURTHER MORE IT HAD JUST BEEN IN THE DEALERSHIP FOR THE 90K MAINTENANCE AND BODY CHECK.

Mileage: 90,300

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE, THE CABLE FRACTURED AND THE PASSENGER SIDE SLIDING DOOR SLAMMED SHUT. THE DEALER DIAGNOSED THAT THE MOTOR AND CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ASSISTING THE CONTACT WITH THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

Mileage: 90,000

TOYOTA SIENNA AUTOMATIC SLIDING DOOR FAILED. THE DOOR IS UNABLE TO BE OPENED EVEN IN MANUAL MODE. THIS IS A DESIGN FLAW AND A SERIOUS SAFETY ISSUE AS MY CHILDREN NEED TO CLIMB OVER SEATS TO EXIT THROUGH THE ONLY DOOR THAT WORKS. WHEN THAT CABLE MECHANISM BREAKS, THEY WILL HAVE NO WAY TO EXIT THE VEHICLE IN AN EMERGENCY. *TR

Mileage: 150,000

DRIVER'S SIDE DOOR MAKES A POPPING NOISE WHEN OPENED & CLOSED. DEALER INSPECTED IT AND INDICATED IT WAS A DRIVER STRAP WELD THAT IS BAD. DISTRICT SERVICE MANAGER OFFERED TO COVER 50% OF REPAIR WHICH I REFUSED AS THIS IS A COMMON DEFECT WITH SIENNAS ('04 TO '07). TOYOTA PREVIOUSLY ISSUED A "WARRANTY ENHANCEMENT" FOR THIS DEFECT BUT HAS NOT BEEN ACCOUNTABLE FOR THEIR POOR DESIGN AND MATERIALS. A CALL TO TOYOTA CONSUMER AFFAIRS WAS NOT SUCCESSFUL IN RESOLVING THE PAYMENT ISSUE. *TR

Mileage: 69,385

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE PASSENGERS AUTOMATIC SLIDING DOOR REQUIRED EXTENSIVE FORCE WHEN IT WAS OPENED MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FAILURE WAS RELATED TO THE POWER SLIDING DOOR MOTOR. THE SERVICE WARRANTY EXPIRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

THE DRIVERS SIDE PASSENGER SLIDING DOOR WILL NOT OPEN. THIS IS A NON-AUTOMATIC SLIDING DOOR. THERE IS NO WAY TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. THIS HAS HAPPENED WITH OUR AUTOMATIC DOOR AS WELL. WE HAD TO PAY OVER 1800 TO HAVE THAT DOOR FIXED. THIS IS A SAFETY ISSUE WHEN THE DOORS WILL NOT OPEN! IF THERE WAS TO BE AN ACCIDENT AND THE CHILDREN COULD NOT GET OUT OF THAT DOOR BECAUSE THERE IS A FAULT WITH THE LATCHES, THAT WOULD BE TRAGIC. THIS IS NOT THE FIRST TIME A COMPLAINT HAS BEEN FILED ABOUT THE SLIDING DOORS IN A TOYOTA VAN.

Mileage: 55,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED DURING INCLEMENT WEATHER THE CONTACT STATED THE REAR DRIVER AND PASSENGER SIDE AUTOMATIC POWER SLIDING DOORS WOULD NOT OPEN AUTOMATICALLY OR MANUALLY. THE SEALS ON THE DOOR WERE FROZEN SHUT. WHILE THE VEHICLE WAS PARKED ON AN INCLINE THE DOORS WOULD AUTOMATICALLY CLOSE ON THEIR OWN WHILE EXITING THE VEHICLE. THE CONTACT NOTICED A CABLE ON THE AUTOMATIC SLIDING DOORS SNAPPED ON THE REAR DRIVERS SIDE. THE PASSENGERS IN THE REAR SEAT HAD TO ENTER AND EXIT THE VEHICLE FROM THE LIFT GATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE MOTOR WAS DISCONNECTED AND THE WIRES WERE REMOVED. THE AUTOMATIC FEATURE WAS ALSO DISCONNECTED AND THE DOORS WERE OPENED MANUALLY. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 07/08/11 *BF THE CONSUMER STATED THE CABLE SNAPPED ON BOTH SLIDING DOORS, WHICH DISABLED AUTOMATICALLY. EVEN MANUALLY, THERE WAS NO WAY TO OPEN OR CLOSE THE DOORS. UPDATED 11/23/11

Mileage: 50,000

CABLE FAILURE ON BOTH POWER SLIDING DOORS OF MY 2004 TOYOTA SIENNA. DOORS NOW NOT OPERATING PROPERLY IF OPENING AT ALL. *TR

Mileage: 96,250

2004 TOYOTA SIENNA. LEFT SIDE, DRIVER SIDE POWER SLIDING DOOR WILL NOT CLOSE-MOTOR FAILURE. *TR

Mileage: 103,000

TOYOTA SIENNA 2004 LE - REAR DOOR STRUTS (MANUAL) FAILED CAUSING THE DOOR TO DROP (FREE FALL). VERY LUCKY THAT MY KIDS WERE NOT AROUND AT THAT TIME. *TR

Mileage: 38,565

2004 TOYOTA SIENNA,POWER DOOR CABLE SNAPPED...DEALER ASKING $1500 TO FIX THIS PROBLEM..WHEN THIS HAPPENED ,THE CAR WAS ONLY 50K MILES ON THIS..I FOUND THAT THIS IS A COMMON PROBLEM WITH ALL THE SIENNA..I WOULD LIKE TO CONCEDE THIS AS A RECALL & FIX THIS ASAP. *TR

Mileage: 55,000

DESCRIPTION: FRONT DOOR CHECK POPPING NOISE CAUSE: SPOT WELD IN DOOR CHECK FAILED CONTROLS DOOR WHEN OPENING AND CLOSING SAFELY. TOYOTA HAS TSB NV003-07, BUT HAS LIMITED WARRANTY. EXPIRED FOR ME. *TR

Mileage: 81,000

MANUAL SLIDING DOOR (DRIVERS SIDE) DOESN'T LATCH COMPLETELY AND COMES OPEN WHEN TURNING RIGHT. *TR

Mileage: 81,000

MY 2004 SIENNA TOYOTA DOOR FELL RIGHT OFF OF THE CAR. FIRST THE POWER OPENING STOPPED WORKING THEN SOME WIRE SNAPPED AND THE DOOR FELL RIGHT OFF THE CAR. THIS IS USUALLY A SPOT MOST PEOPLE PUT THEIR CHILDREN. THIS IS A DOOR THAT TEACHERS OPEN TO GET MY CHILD OUT FOR SCHOOL. IF THIS HAPPENED MOMENTS BEFORE IT WOULD OF FELL ON A TEACHER IN FRONT OF THE ENTIRE SCHOOL AND MY CHILD. *TR

Mileage: 70,000

REAR SLIDING DOOR POWER CABLE ON 2004 TOYOTA SIENNA BROKE. CAUSING DOOR TO BE STUCK IN OPEN POSITION. TOYOTA HAS KNOWN OF DEFECT AND ISSUED A TSB (EL004-04) IN APRIL OF 2004, BUT DID NOT REPAIR PREVIOUSLY MANUFACTURED MINIVANS. *TR

Mileage: 100,000

RIGHT POWER SLIDING DOOR IS COMPLETELY INOPERATIVE. UNABLE TO OPEN THE DOOR WITH EITHER THE MANUAL HANDLES (INSIDE OR OUTSIDE) OR THE POWER SWITCH. *TR

Mileage: 90,000

DOOR CHECK HAD BEEN CLICKING - LUBED IT WITH LITHIUM GREASE. THEN WINDOW WOULDN'T GO ALL THE WAY DOWN. BROUGHT VEHICLE TO DEALER TO BE TOLD THE DOOR CHECK FAILED, BENT THE WINDOW TRACK AND NEEDS TO BE REPAIRED BY RE-WELDING ANOTHER PIECE OF METAL TO THE DOOR AND DOOR CHECK TO THE TUNE OF $500. WHEN WE INQUIRED ABOUT THE PAST SAFETY ISSUE OF THE DOOR INVESTIGATION AND VOLUNTARY WARRANTY EXTENSION OF THE DOOR CHECK, WE WERE TOLD THE VEHICLE AGE AND MILEAGE PASSED THE BULLETIN CAMPAIGN THAT WAS IN EFFECT FOR 2004-2006 MODEL YEARS. I GUESS WE WERE UNAWARE THAT A SAFETY ISSUE SUCH AS SAGGING DOORS AND DOORS FALLING OFF A VEHICLE WOULD HAVE LIMITED TIME TO FAIL. WE HAVE FOUR CHILDREN IN THE "FAMILY FRIENDLY VAN" ON A REGULAR BASIS. HOW LONG SHOULD ONE EXPECT A DOOR TO PROVIDE SAFE CONTAINMENT OF THE OCCUPANTS OF A MOTOR VEHICLE ?? LAWS PROTECT US BY HAVING AUTO MAKERS PROVIDE REPLACEMENT PARTS FOR SO MANY YEARS AFTER PRODUCTION ENDS, BUT WE SET UP A SOLUTION FOR A PROVEN SAFETY PROBLEM WITH A LIMITED RESPONSIBILTY TIME FRAME. I HATE TO THINK HOW MANY DRIVERS OR OCCUPANTS WILL DIE IF THEIR VEHICHLE DOOR FALLS OFF WHILE THEY ARE DRIVING. ESPECIALLY IF THEY KNEW THERE HAD BEEN A PRIOR SOLUTION FOR THOSE THAT HAD PARTS SOONER RATHER THAN LATER.

Mileage: 73,000

LOUD NOISE WHEN CLOSING AND OPENING DRIVER SIDE DOOR. *TR

Mileage: 69,000

THE REAR, AUTOMATIC SLIDING DOOR TO MY 2004 TOYOTA SIENNA IS INOPERABLE. THE CABLE SNAPPED. I'VE READ NUMEROUS REPORTS ON-LINE OF THIS TYPE OF INCIDENT RELATED TO THIS MODEL. THE REPAIR ESTIMATES AVERAGE ABOUT $1500. OBVIOUSLY, THIS IS A CONSUMER ISSUE AS WELL AS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR

PASSENGER SLIDING POWER DOOR STOPPED WORKING. I MANUALLY TRIED TO OPEN THE DOOR AND IT FELL OFF THE REAR HINGE POINT. I AM A MECHANICAL ENGINEER SPECIALIZING IN PRODUCT TESTING. I WORKED IN THE AUTOMOTIVE COMPONENT INDUSTRY FOR 11 YEARS. I CAN SAY THAT THIS DOOR SYSTEM IS WAY UNDER ENGINEERED. TOYOTA SHOULD BE FORCED TO FIX THIS. PEOPLE ARE REPORTING THIS ALL OVER THE INTERNET. I CALLED TOYOTA WHEN JUST THE AUTO OPEN/CLOSE SYSTEM WAS BROKEN. THEY TOLD ME I'M ON MY OWN. THAT SYSTEM FAILS IN TWO WAYS. 1.) IF THE AUTO OPEN/CLOSE SYSTEM FAILS IT SHOULD BREAK WAY FROM THE HINGING SYSTEM SO THE DOOR WILL JUST FUNCTION MANUALLY. INSTEAD IT JAMS THE DOOR IN THE POSITION IT BROKE IN. THAT IS A SAFETY ISSUE. 2.) THE HINGE SYSTEM IS WAY UNDER ENGINEERED FOR LOAD. I AM A 180LB 46 YR OLD ENGINEER WHO IS SOFT AROUND THE MIDDLE. I'M NOT VERY STRONG. I TOOK THE DOOR OFF THE HINGE! THAT SHOULD NOT ABLE TO HAPPEN WITH SUCH A LOW FORCE RATE. I SEE THIS AS A SAFETY ISSUE AS WELL. TOYOTA ENGINEERS SHOULD BE ASHAMED OF THEM SELVES. THAT VAN COST OVER 40K BRAND NEW. IT'S ONLY 6 YEARS OLD AND HAS BEEN WELL CARED FOR. T'S A FAMILY/CHILD CARRIER. IT SHOULD BE DESIGNED LIKE A TANK IN MY OPINION. *TR

Mileage: 122,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED HE NOTICED THAT THE DRIVERS SIDE DOOR CHECK MOUNT PANEL WAS NO LONGER WELDED IN SOME AREAS. HE STATED THE DOOR MADE A LOT OF NOISE WHEN OPENED OR CLOSED. THE CONTACT NOTICED THE FAILURE A MONTH AGO. HE CALLED THE DEALER AND WAS ADVISED THAT THEY WERE AWARE OF THE FAILURE AND IT WOULD BE COSTLY TO REPAIR TO REPAIR THE VEHICLE. HE CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 107,000.

Mileage: 106,000

SLIDING DOORS OPEN WHEN DRIVING. *TR

Mileage: 100,000

I HAVE A 2004 TOYOTA SIENNA. BOTH SLIDING DOORS NOW HAVE BROKEN CABLES AND WILL NOT OPEN FROM THE INSIDE. THEY ONLY OPEN WHEN FORCED OPEN FROM THE OUTSIDE. THE REPAIR COST FROM A TOYOTA DEALER IS $1,600.00 PER DOOR. THE PART ITSELF COST $1,100.00 PLUS THE LABOR. THE DOORS NOW ARE A SAFETY ISSUE SINCE MY SON CAN NOT GET OUT OF THE BACK QUICKLY IF NEEDED. THE CABLES RUSTED AND SEVERED WHILE OPENING. THE DOORS DO NOT HAVE A MANUAL OVERRIDE TO ALLOW OPENING PROPERLY ONCE THE ELECTRONIC OPERATION IS COMPROMISED. *TR

Mileage: 238,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER DOOR WAS FRACTURED AND WOULD NOT OPEN ANY MORE THAN TWO INCHES. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT THE HINGES ON THE DOOR WERE NOT WELDED PROPERLY. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED HER THAT THEY WERE OFFERING AN EXTENDED WARRANTY FOR THE FAILURE, BUT SHE DID NOT FALL WITHIN THE CATEGORY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

Mileage: 85,000

TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE MOTOR CABLE FOR THE PASSENGER SIDE SLIDING DOOR FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE MOTOR ASSEMBLY UNIT FAILED AND WOULD NEED TO BE REPLACED. THE DOOR WAS NO LONGER OPERABLE BECAUSE THE DEALER STATED THAT IT WAS OPENED, IT WOULD CAUSE FURTHER DAMAGE. THE DEALER DID NOT GIVE A CAUSE FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,000.

Mileage: 88,000

THE 2004 TOYOTA SIENNA XLE VAN THAT WE OWN HAS TWO POWER SLIDING DOORS. THE CABLE TO THE PASSENGER DOOR SNAPPED PREVENTING THE DOOR FROM FUNCTIONING AS IT SHOULD. THE MOTOR ON THE DOOR IS STILL IN WORKING ORDER, BUT YOU CANNOT REPLACE JUST THE CABLE, YOU MUST REPLACE THE ENTIRE UNIT INCLUDING THE MOTOR AT $1200. WE CONVERTED THE DOOR TO A MANUAL DOOR AND THAT WORKED FOR ABOUT 2 WEEKS. THE DOOR STOPPED FUNCTIONING ENTIRELY AND WE ARE NO LONGER ABLE TO OPEN THE PASSENGER SLIDING DOOR ON OUR VEHICLE. THIS IS A POTENTIAL SAFETY RISK TO US AS WE HAUL OUR 3 CHILDREN IN THE BACK OF THE VAN. FOR EXAMPLE, WHEN FUELING THE VEHICLE, THE DRIVER SIDE SLIDING DOOR IS INOPERABLE AND IN THE EVENT OF A FIRE, THE CHILDREN WOULD BE TRAPPED IN THE BACK OF THE VEHICLE. WE HAVE HAD VERY LITTLE LUCK IN FINDING A USED PART AND WILL HOPEFULLY BE GETTING A NEW PART TO FIX THE PROBLEM IN THE NEAR FUTURE. *TR

Mileage: 80,000

I OWN A 2004 TOYOTA SIENNA WITH POWER SLIDING DOORS. THE CABLE ON MY DRIVER'S SIDE DOOR SNAPPED, CAUSING THE DOOR TO NOT BE ABLE TO CLOSE. MY HUSBAND SAT IN THE BACK SEAT AND HELD THE DOOR SHUT WHILE WE DROVE IT TO THE SERVICE CENTER. THE REPAIR WAS ESTIMATED TO BE AROUND $1500, SO WE HAD THEM DISABLE THE POWER FEATURE AND WE NOW USE THE DOOR MANUALLY. THIS CABLE SNAPPING ON 2004 SIENNA VEHICLES IS A KNOWN PROBLEM WHICH THEY REFUSE TO ISSUE A RECALL FOR. THE SLIDING DOORS ARE POORLY DESIGNED AND DANGEROUS. I CURRENTLY DRIVE A NEWBORN AND A TODDLER AROUND IN MY SIENNA AND I DON'T TRUST THE DOORS THAT ARE SUPPOSED TO PROTECT THEM. PLEASE ENCOURAGE TOYOTA TO ISSUE A RECALL AND FIX THESE BROKEN SLIDING DOORS! *TR

A FEW MONTHS AGO A CABLE SNAPPED ON THE PASSENGER SIDE SLIDING SIDE DOORS. WITHOUT THE CABLE THE DOOR WILL NOT OPEN PROPERLY. RECENTLY, THE SAME CABLE SNAPPED ON THE DRIVER'S SIDE SLIDING SIDE DOOR. NOW THAT DOOR WILL NOT OPEN. I HAVE BEEN TOLD THAT AN ENTIRE NEW CABLE ASSEMBLY MUST BE PLACED IN EACH DOOR. WITHOUT THE SLIDING SIDE DOORS OPENING THE ONLY MEANS OF INGRESS AND EGRESS FROM THE VEHICLE IS THROUGH EITHER THE REAR HATCH OR THE FRONT DOORS. IT IS BOTH A SAFETY CONCERN AS WELL AS VERY INCONVENIENT TO NOT BE ABLE TO USE THOSE DOORS. THE SIDE SLIDING DOORS, BACK WHEN THEY STILL WORKED, WERE ALSO PRONE TO FREEZING SHUT WHENEVER IT GOT COLD OUTSIDE AND THE DOORS WOULD NOT OPEN UNLESS THEY THAWED. AGAIN, THIS MADE THE PASSENGER COMPARTMENT DIFFICULT TO ACCESS AND DANGEROUS IN CASE OF AN EMERGENCY. *TR

Mileage: 80,000

2004 TOYOTA SIENNA: AUTOMATIC SLIDING DOOR FAILS TO OPEN OR ONLY OPENS INTERMITTENTLY. IN 2008 I SPENT OVER $1000 TO HAVE THIS EXACT PROBLEM FIXED AND IT IS HAPPENING AGAIN. THE PASSENGER SLIDING DOOR WILL NOT OPEN, WHETHER IN THE AUTOMATIC MODE OR IF CHANGED TO MANUAL. THIS NOT ONLY SHOULDN'T HAPPEN, BUT IS A SAFETY HAZARD. IF I WERE IN AN ACCIDENT AND MY KIDS WERE IN THE CAR - THEY WOULD NOT BE ABLE TO GET OUT OF THE CAR. TOYOTA HAS NOT TAKEN RESPONSIBILITY FOR THIS PROBLEM. THERE ARE OVER 500 POSTS ON EDMUNDS.COM ABOUT THE EXACT SAME PROBLEM! IT IS ABOUT TIME TO DO SOMETHING ABOUT THIS!!!! *TR

2004 TOYOTA SIENNA XLE DRIVER'S SIDE POWER DOOR CABLE (PART OF THE MOTOR AND CLUTCH ASSEMBLY) FRAYED AND SNAPPED. TOYOTA RECOMMENDS FULL REPLACEMENT OF MOTOR AND ASSEMBLY PART AT $1200 PLUS LABOR $660. (WIRE MATERIAL COST ESTIMATED AT $20 OR LESS.) ISSUE: DESIGN DEFECT LEADING TO MATERIAL STRESS/BREAKAGE. *TR

Mileage: 170,000

I HAVE A TOYOTA SIENNA 2004 LE MODEL. 2 WEEKS BACK MY BACK DOOR (HATCH BACK) STARTED CLOSING DOWN WITHOUT ANY RESISTANCE. THE BACK DOOR STRUTS HAVE STOPPED WORKING. THE BACK DOOR PRETTY MUCH FELL ON MY CHILD'S BACK. I CALLED TOYOTA BUT THEY WOULDN'T DO ANYTHING ABOUT IT. MY TOYOTA REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 72,000

DRIVER DOOR DEVELOPED THE "POPPING NOISE" DESCRIBED IN TOYOTA'S WARRANTY ENHANCEMENT IN DECEMBER, 2010 (ALSO DESCRIBED IN TECHNICAL SERVICE BULLETIN NV003-07 REVISED). THERE ARE APPROX. 600,000 VEHICLES AFFECTED BY THIS DEFECT. I JUST PAID $2,141.24 TO MY TOYOTA DEALER TO GET IT REPAIRED, SINCE I COULDN'T SELL THE VEHICLE IN AN UNREPAIRED STATE. WE BOUGHT THE VEHICLE EARLY IN 2004, AND THE EXTENDED WARRANTY WOULD HAVE EXPIRED IN 2009. 2004 OWNERS JUST NOW EXPERIENCING THE PROBLEM WILL HAVE TO PAY FOR REPAIRS FOR A PROBLEM THAT TOYOTA HAS ACKNOWLEDGED. *TR

Mileage: 75,400

WE HAVE A 2004 TOYOTA SIENNA, WHICH WE BOUGHT NEW. VERY OFTEN WE'VE HAD BOTH REAR SLIDING DOORS FROZEN SHUT WHEN IT GETS COLD. IF WE ATTEMPT TO OPEN ONE OF THE DOORS, THE MOTOR OPENS IT A FRACTION OF AN INCH AND THEN WON'T CLOSE AGAIN COMPLETELY SO THAT WE HAVE TO DRIVE WITH THE DOOR NOT ENTIRELY CLOSED. I DON'T FEEL THAT I CAN HAVE MY CHILD IN THE BACK SAFELY WITH THIS SITUATION, NOT TO MENTION THE INCONVENIENCE OF HAVING TO CLIMB OVER SEATS TO GET IN AND OUT. I WILL NOT TAKE IT ON THE HIGHWAY WITH ANY PASSENGERS FOR FEAR THE DOOR WILL SUDDENLY OPEN ON THE HIGHWAY WITHOUT WARNING. THIS APPEARS TO BE A PROBLEM WITH MANY 2004 SIENNA VANS AND IT SHOULD BE A SAFETY RECALL. *TR

2004 TOYOTA SIENNA DRIVER DOOR PROBLEM. DOOR MAKES CRACKING AND POPPING WHEN BEING OPENED HAVE BEEN TOLD THAT IT IS A BROKEN WELD BUT THE DOOR HAS NEVER BEEN PUSHED TO FAR OR COMPROMISED IN ANY WAY THAT WOULD HAVE BROKEN WELD. TOYOTA BASICALLY WASHED THEIR HANDS OF ANY RESPONSIBILITY THOUGH FROM READING POSTS ON THIS SITE AND OTHERS IT IS A COMMON PROBLEM. *TR

WITH ONLY ABOUT 60K MILES ON MY 2004 TOYOTA SIENNA POWER DOOR MOTOR FAILED. I HAD TO PAY OUT OF POCKET ABOUT 1500.00 TO FIX IT. 7 MONTHS LATER THE PART FAILED AGAIN, AND THANK GOODNESS THAT PART WAS UNDER WARRANTY. THE SECOND TIME THE PART FAILED IT JAMMED UP THE DOOR THE CABLE SNAPPED AND MY DOOR FELL OFF THE TRACK AND SCRATCHED AND DENTED MY VAN. WE DEMANDED THAT TOYOTA PAY TO FIX OUR VAN. TWO TIMES IN ONE YEAR THAT THE SAME PART FAILED. NOW IT HAS BEEN 9 MONTHS SINCE THE LAST TIME IT WAS REPAIRED AND NOW IT IS MAKING A POPPING SOUND. I FEAR THAT THIS PART WILL FAIL AGAIN AND I WILL HAVE TO PAY OUT OF POCKET TO FIX IT AGAIN. IT IS UNSAFE TO GO WITHOUT FIXING THE PART BECAUSE THE POWER DOORS ARE ENTIRELY TOO HEAVY FOR A CHILD TO OPEN, YET THE PART IS SO OUTRAGEOUSLY EXPENSIVE. TOYOTA KNOWS THIS IS A PROBLEM YET INSTEAD OF RECALLING THE PARTS, THEY ARE PROFITING OFF OF PEOPLE LIKE MY FAMILY. *TR

Mileage: 60,000

THE REAR PASSENGER POWER SLIDING DOOR FAILED. THE CABLE THAT OPENS AND CLOSES THE DOOR SNAPPED AND THEN BOUND UP JAMMING THE DOOR OPEN ABOUT 3 INCHES. MY CHILDREN COULD NOT EXIT THE VEHICLE ON THAT SIDE IF THERE WAS AN ACCIDENT AND I HAD TO DISSASEMBLE THE DOOR JUST TO CLOSE IT. *TR

Mileage: 97,563

WE HAVE HAD ISSUES WITH OUR SLIDING DOORS ON OUR 2004 TOYOTA SIENNA LE AWD SINCE WE PURCHASED IT. BOTH DOORS STICK WHENEVER THE TEMP DROPS BELOW FREEZING. THE ONLY WAY TO OPEN THEM AT TIMES IS TO CLIMB INSIDE AND THROW MY 6'0" 240LB BODY INTO IT. EVEN THEN I'VE HAD THEM NOT OPEN. DUE TO THE CONTINUED STRESS PLACED ON THE OUTER HANDLES THE DRIVER'S SIDE REAR FINALLY BROKE OFF. THAT WAS NOT DUE TO ME BEING OVERLY PHYSICAL WITH IT EITHER. THAT ONE WAS PULLED OFF BY MY WIFE, 5'0" 120LBS.ALSO, THE PASSENGER REAR SLIDING DOOR WAS EQUIPPED WITH AN AUTOMATIC DOOR. THE CABLE SNAPPED ON THAT A COUPLE OF MONTHS AGO. THAT DOOR WON'T EVEN OPEN NOW. I UNDERSTAND NORMAL WEAR AND TEAR BUT I BELIEVE THIS GOES BEYOND THAT. HEAVEN FORBID IF WE'RE IN AN ACCIDENT BECAUSE ONE DOOR CAN'T OPEN AND THE OTHER SIDE WILL ONLY OPEN FROM THE INSIDE. *TR

Mileage: 70,000

DRIVER'S DOOR (FRONT) HINGE/WELD ON 2004 TOYOTA SIENNA BEGAN WITH LOUD CREAKING NOISE EVERY TIME DOOR IS OPEN AND CLOSED. THEN CREAKING TURNED INTO CLICKING SOUND EVERY TIME DOOR IS OPEN AND CLOSED, AND THAT PROGRESSED INTO A LOUD POPPING/SNAPPING SOUND. OUR REPAIR SHOP (NOT TOYOTA) REWELDED THE HINGE (SUMMER 2010 - VAN HAD 60,000 MILES) BUT THEY ADVISED THIS WAS NOT A PERMANENT FIX FOR THE PROBLEM. ON 2/20/11 (VAN NOW HAS 64,000 MILES) HINGE IS NOW COMPLETELY NOT FUNCTIONING AND DOOR IS JAMMED SHUT. FRONT DRIVER'S DOOR WILL NOT OPEN MORE THAN 1/2 INCH FORCING THE DRIVER OF THE VEHICLE TO ENTER/EXIT THROUGH THE PASSENGER SIDE. *TR

Mileage: 60,000

TOYOTA SIENNA 2004, REAR LIFTGATE STRUTS ARE GIVING OUR AGAIN. WE HAVE HAD THIS AUTO SINCE THE FACTORY SENT IT TO THE DEALERSHIP. ONCE REPLACING THE STRUTS DUE TO RECALL. NOW WHENEVER YOU LIFT THE GATE VIA MANUALLY PRESSING THE BUTTON ON THE BACK OF THE VAN, THE LIFT GATE ONLY OPENS HALFWAY. THIS LEAVES THE OPERATOR WITH THE ONLY OPTION OF PRESSING FURTHER UP ON THE LIFT GATE. I EXPECT THAT THIS ISSUE WILL NOW GET WORSE AND NOT STAY OPEN AT ALL. *TR

Mileage: 80,000

WE HAVE A 2004 TOYOTA SIENNA WITH A RIGHT SIDE POWER SLIDING DOOR AND THE DOOR THAT PULLS THE DOOR BROKE YESTERDAY,I SEE THAT THE CABLE GOT ROTTEN AND IT DID NOT HAVE A PLASTIC COVER ON IT..I CONTACTED TOYOTA OFFICES YESTERDAY AND THE SAY TO ME THAT I SHOULD BRING THE CAR TO A DEALER AND PAY FOR INSPECTION ANT THEN THEY WILL INFORM TOYOTA HOW AND WHY IT GOT BROKE...AND TOYOTA REP TOLD ME AFTER THAT WE WILL INVESTIGATE IF IS AN ISOLATED CASE OR MANY PEOPLE HAVE THIS PROBLEM..NOW THIS WHOLE REPAIR WILL COST $1800.00 JUST FOR A CABLE THAT GOT ROTTEN BECAUSE NO PLASTIC COVER..I HOPE YOU CAN TAKE OF THIS ..PLEASE WE NEED YOUR HELP..THANKS A LOT. *TR

Mileage: 90,000

MY 2004 TOYOTA SIENNA MINI VAN POWER SLIDING DOOR MADE A HORRIFIC 'SNAPPING' SOUND WHEN THE CABLE THAT ACTIVATES THE DOOR SNAPPED. THE SNAPPING CABLE DID NOT HURT ANYONE, BUT COULD HAVE IF SOMEONE WAS STANDING BEHIND THE DOOR NEAR THE REAR QUARTER PANEL WINDOW. THE DOOR IS NO LONGER FUNCTIONAL AND WILL COST $1500-$3000 TO REPAIR. *TR

Mileage: 65,000

THE AUTOMATIC SLIDING PASSENGER DOOR ON A 2004 TOYOTA SIENNA LE BECAME STUCK IN THE OPEN POSITION WHICH DID NOT ALLOW THE VEHICLE TO BE DRIVEN PROPERLY. IT HAD TO BE FORCIBLY CLOSED BY FOUR ADULTS SO THAT WE COULD DRIVE THE CAR HOME. THE MALFUNCTION IS A KNOWN DEFECT IN TOYOTA SIENNA VEHICLES. THE FAILURE WOULD OCCUR ANYTIME THE DOOR WAS OPENED AND IN FACT THE DOOR WOULD NOT OPEN PROPERLY. THIS HAS CREATED A SEVERE SAFETY HAZARD WITH PEOPLE ENTERING AND EXITING THE VEHICLE. IF THERE WAS AN EMERGENCY AND YOU HAD TO OPEN THE DOOR, THE MALFUNCTIONING CABLE WOULD PREVENT YOU FROM EXITING THE VEHICLE IN A TIMELY MANNER. THE REPAIR COST OF THIS DEFECT WAS $2,000. YOU HAVE TO REPAIR THIS AS ITS UNSAFE TO DRIVE ANY CAR WITH A NON-FUNCTIONING DOOR. HOW CAN YOU DRIVE A CAR WITH A DOOR THAT WILL NOT CLOSE OR ONE THAT REQUIRES SEVERAL ADULTS TO CLOSE IT? TOYOTA IS WELL AWARE OF THIS ISSUE AND HAS DONE NOTHING TO RECALL THIS DEFECT. *TR

Mileage: 119,545

OUR 2004 TOYOTA SIENNA HAS HAD YET ANOTHER ISSUE WITH THE POWER DOORS. THE CABLE ON OUR DRIVERS SIDE DOOR BROKE LAST YEAR AROUND 60000 MILES. IT WOULD HAVE BEEN 1200. TO FIX; LUCKILY TOYOTA OBVIOUSLY KNOWING IT'S A PROBLEM FIXED IT FOR US. WHEN THAT OCCURRED THE CABLE SNAPPED AND SLAMMED SHUT, THANK GOD MY DAUGHTER WAS IN HER CAR SEAT YET. NOW AT 65000 MILES THE PASSENGER SIDE DOOR CABLE SNAPPED AND THE DOOR ACTUALLY POPPED OFF THE TRACK AND WOULD NOT CLOSE. GLAD IT HAPPENED AT HOME AND NOT AWAY WHILE WE WERE OUT ESPECIALLY WITH TWO YOUNG KIDS AND 20 DEGREE WEATHER. TOYOTA SAID THAT THEY ARE NOT GOING TO FIX IT THIS TIME EVEN THE MANY SERVICES MANAGERS ADMITTED IT'S A MAJOR PROBLEM. THIS IS EXTREMELY UNSAFE AND HOPEFULLY IT DOES NOT TAKE SOME ONE LIKE A CHILD BEING SERIOUS HURT OR EVEN KILLED FOR TOYOTA TO OWN UP TO IT. THEY EVEN RELEASED A TSB ON THE ISSUE. *TR

Mileage: 65,400

MY FAMILY OWNED A TOYOTA SIENNA 2004. JUST LATELY, WE NOTICE THAT THE CABLE SNAPPED WITHOUT ANY WARNING. THIS PROBLEM ALMOST HIT THE FINGERS OF MY DAUGHTER WHEN SHE TRIED TO CLOSE, BECAUSE IT IS SO HARD AND WAS SUDDENLY RELEASED TO THE OTHER END. THIS PROBLEM IS VERY COMMON TO THIS KIND OF VAN EITHER OLD AND NEW, ESPECIALLY IN THE FREEZING SEASON. I FILED THIS COMPLAINT BECAUSE I BELIEVED THAT THIS PROBLEM IS VERY DETRIMENTAL TO MY 3 CHILDREN, AGES 3, 9 AND 11 OR OTHER PASSENGER. I HOPE THIS COMPLAIN WILL TAKEN CARED OF BEFORE IT CAN DO A PHYSICAL HARM TO THE PUBLIC. THANK YOU. *TR

Mileage: 69,000

TOYOTA DEALERSHIP TOLD ME (TODAY) THAT MY POWER SLIDING DOOR MOTOR NEEDS REPLACING. I TOOK MY SIENNA 2004 XLE LIMITED VAN IN FOR DIAGNOSIS BECAUSE THE PASSENGER SIDE SLIDER DOOR WAS OPERATING SLOWLY AND IT KEEPS GETTING WORSE AND SOMETIMES WON'T EVEN CLOSE IF I'M PARKED ON AN INCLINE UNLESS I GIVE IT A PUSH. I HAD BOTH DOORS SLIDING LOCK RELEASE MOTORS REPLACED IN 12/ 2008, 2 YRS. AGO. *TR

POWER SLIDING DOOR FAILURE 2004 SIENNA THE POWER SLIDING DOOR ON MY 2004 SIENNA HAS FAILED 3 TIMES. THE FIRST 2 WERE COVERED UNDER WARRANTY, BUT THE 3RD TIME IS NOT. THIS IS A VERY COSTLY REPAIR AS THE WHOLE DOOR NEEDS TO BE TAKEN APART AND IS ESTIMATED @ $1,400. IT IS ALSO A SAFETY ISSUE AS CHILDREN CANNOT GET OUT BY THEMSELVES IF THEY NEED TO IN A CRASH. I HAVE CONTACTED TOYOTA CORPORATE TO NO AVAIL. MY CASE # [XXX]. NOTHING IN A VEHICLE SHOULD NEED TO BE REPAIRED THREE TIMES!! THERE ARE 1000S OF COMPLAINTS AND ONCE AGAIN TOYOTA WILL NOT DO SOMETHING UNTIL SOMEONE DIES IN A CRASH AS A RESULT OF THIS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Mileage: 100,000

DRIVER SIDE SLIDING REAR DOOR ON 2004 SIENNA (TOYOTA) CABLE SNAPPED? *TR

Mileage: 109,000

THE DRIVER DOOR MAKES A LOAD CLICKING NOISE WHEN YOU OPEN OR CLOSE THE DOOR. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. I HAVE NOT REPAIRED IT YET BUT HAVE BEEN TOLD IT IS A SPOT WELD THAT HAS FAILED. I ALSO READ ONLINE THAT THIS IS A VERY COMMON PROBLEM ON THE 2004 SIENNA. *TR

Mileage: 117,500

THE AUTOMATIC DOOR FAILED AND ALMOST CRUSHED MY 21 MONTH OLD. IT OPENED AND AS SHE WAS GETTING OUT IT STARTED CLOSING. IT DID NOT DETECT HER AND I HAD TO FORCEFULLY PUSH IT OPEN BEFORE IT CLOSED HER IN IT. THEN AGAIN THE SAME THING HAPPENED WITH MY 10 YEAR OLD LUCKILY SHE THOUGHT TO GET OUT OF THE WAY. *TR

2004 TOYOTA SIENNA VAN DRIVERS SIDE SLIDING DOOR REAR LATCH HAS BECOME DETATCHED AND THE DOOR WON'T CLOSE. NOT ONLY IS THIS A SAFETY HAZARD WHILE DRIVING BUT THE LOCKS WILL NOT ENGAGE WITH AN OPEN DOOR. *TR

Mileage: 116,000

TOYOTA SIENNA XLE AUTOMATIC SLIDING DOOR JAMPEP, AND CAUSED THE DOOR CAN'T BE CLOSED WHEN I HAD A CAR FULL OF CHILDREN AND DOGS, HOW CAN I DRIVE HOME WITHOUT THE DOOR CLOSE, THIS IS A BIG SAFETY ISSUE FOR MYSELF AND MY CHILDREN. *TR

Mileage: 138,000

I BOUGHT A 2004 TOYOTA SIENNA IN MARCH 2004. AUGUST 2010, I NOTICED THAT THE DRIVER'S SIDE DOOR DID NOT CLOSE SMOOTHLY & NOTICED THAT THE DOOR STOP (MIDWAY BETWEEN HINGES) WAS BUSTED. I BOUGHT THE PART & THOUGHT THIS WAS ALL THAT NEEDED TO BE REPLACED. IT GOT REALLY BAD REALLY FAST TO THE POINT THAT THE DOOR MADE A LOT OF POPPING WHEN I OPENED & CLOSED IT & IT WAS BECOMING DIFFICULT TO OPEN & CLOSE. ON AUGUST 17TH I TOOK IT TO A LOCAL AUTO REPAIR PLACE TO INSTALL THE DOOR STOP SINCE YOU HAVE TO GET INTO THE DOOR TO INSTALL IT, THINKING THAT THE NEW DOOR STOP WOULD SOLVE THE PROBLEM. THEY CALLED & SAID THEY NEEDED TO REPAIR SOME DAMAGE INSIDE OF THE DOOR BEFORE INSTALLING THE DOOR STOP - AT A COST OF $248. ON APPROXIMATELY DECEMBER 17TH, I NOTICED THE DRIVER'S SIDE DOOR WAS STARTING TO POP AGAIN. I TOOK IT TO A BODY SHOP & THEY SAID THE DOOR NEEDED TO BE REPLACED AT A COST OF APPROX. $2,000. THEY SUGGESTED REPORTING IT TO MY INSURANCE COMPANY BECAUSE THE DAMAGE WAS NOT NORMAL. ERIE INSURANCE DENIED THE CLAIM, CLAIMING IT WAS A MANUFACTURERS DEFECT. I CALLED THE BODY SHOP & THEY FOUND NV003-07, WHICH I WAS TOTALLY UNAWARE OF. I CALLED TOYOTA CORPORATE OFFICE AND THEY SAID THE WARRANTY FOR FIXING THE PROBLEM HAD BEEN EXTENDED TO 5 YEARS & 100,000, EVEN THOUGH NV003-07 DID NOT SAY THIS, AND I WAS OUT OF LUCK. I AM ANGRY BECAUSE TOYOTA NEVER NOTIFIED ME OF THE PROBLEM & NEVER DID A RECALL ON A MANUFACTURING DEFECT CAUSED BY THEIR NEGLIGENCE. ALL THEY DID WAS PUT OUT A BULLETIN & HOPE I NEVER FOUND OUT ABOUT IT UNTIL IT WAS TOO LATE, WHICH IS EXACTLY WHAT HAPPENED. I HAVE BEEN A LOYAL TOYOTA CUSTOMER SINCE 1986 - I AM DONE WITH TOYOTA & WILL NEVER BUY ANOTHER TOYOTA AGAIN. THIS IS IRRESPONSIBLE, DISHONEST AND INEXCUSABLE ON THEIR PART. THE CAR IS TOTALLY UNSAFE BECAUSE I HAVE TO BE ABLE TO OPEN AND CLOSE THE DRIVER'S SIDE DOOR WITHOUT IT JAMMING. I SHOULD NOT HAVE TO PAY $2,000 TO CORRECT A PROBLEM TOYOTA CREATED. I KNOW AM NOT THE ONLY ONE EXPERIENCING THIS PROBLEM. *TR

Mileage: 77,000

TOYOTA SIENNA XLT 2004 POWER DOOR CABLE SNAPS DUE TO EXPOSURE TO WEATHER. CABLE THEN JAMS IN DOOR, CAUSING DOOR TO MALFUNCTION AS DAUGHTER WAS EXITING THE VAN. *TR

Mileage: 88,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE RIGHT PASSENGER AUTOMATIC SLIDER DOOR ALMOST INJURED THE PASSENGER WHILE TRYING TO EXIT FROM THE VEHICLE WHEN IT SUDDENLY CLOSED. SHE NOTICED THAT THERE WAS A CABLE THAT WAS FRACTURED IN THE DOOR WHICH CAUSED THE DOOR TO CLOSE SUDDENLY. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR THREE YEARS. THE VEHICLE WAS NOT INSPECTED NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. THE VIN WAS UNAVAILABLE.

Mileage: 135,000

LEFT AND RIGHT SIDE DOORS FAILS TO OPEN. THIS PROBLEM HAS RECURRED FOUR TIMES AFTER BEING FIXED AT THE TOYOTA DEALERSHIP FOUR TIMES. THIS IS A SAFETY ISSUE SINCE THERE IS NO REAR PASSENGER EGRESS WHEN THESE DOORS ARE INOPERATIVE! *TR

Mileage: 20,114

THE DRIVER DOOR MAKES A LOAD CLICKING NOISE WHEN YOU OPEN OR CLOSE THE DOOR. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. I HAVE NOT REPAIRED IT YET BUT HAVE BEEN TOLD IT IS A SPOT WELD THAT HAS FAILED. I ALSO READ ONLINE THAT THIS IS A VERY COMMON PROBLEM ON THE 2004 TOYOTA SIENNA. *TR

Mileage: 97,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE PASSENGER SIDE SLIDING DOOR CABLE WAS COVERED WITH RUST CAUSING THE DOOR TO BECOME INOPERABLE. THE DEALER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS. THE MANUFACTURER WAS INFORMED AND THE CONTACT WAS WAITING FOR A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 186,000. THE FAILURE MILEAGE WAS APPROXIMATELY 185,950.

Mileage: 185,950

REAR PASSENGER SIDE AUTOMATIC DOOR- THE CABLE IS FRAYED AND DOESN'T OPEN CORRECTLY. NOW MY CHILDREN HAVE TO USE THE DRIVER SIDE DOOR TO GET INTO AND OUT OF THIS VEHICLE. THIS IS A SAFETY CONCERN. ALSO THE REAR DOORS EASILY FREEZE UP IN WINTER WEATHER. THIS MAY CAUSED THE CABLE TO FRAY BEFORE NORMAL WEAR AND TEAR. THIS IS ALSO A SAFETY CONCERN. TRYING TO GET TOYOTA TO COVER THE PART ON A $1600 REPAIR. *TR

Mileage: 64,500

SLIDING DOOR CABLE BREAKS DISABLING DOOR FROM OPENING. *TR

Mileage: 95,000

THE PASSENGER SIDE POWER SLIDING DOOR (ON MY 2004 LE AWD SIENNA) WAS JAMMED (COULDN'T CLOSE OR OPEN) AFTER MY WIFE DROPPED OFF MY DAUGHTER TO SCHOOL THIS MORNING. WHEN MY WIFE WAS TRYING TO CLOSE THE DOOR MANUALLY, THE LEFT SIDE OF THE DOOR FELT APART AND IT MADE A BIG DENT AND SCRATCHES ON THE BODY ALL OVER. FORTUNATELY, MY WIFE AND MY DAUGHTER DIDN'T GET HURT BECAUSE OF THIS (BUT VERY CLOSE.) I HAD SCHEDULED TO BRING IT TO THE TOYOTA DEALER TOMORROW MORNING TO FIND OUT WHAT WENT WRONG AND WHAT IT WILL COST TO HAVE IT FIXED. ALTHOUGH IT'S ONLY 12 MILES FROM MY HOME TO THE DEALER, BUT IT'S NOT GOING TO BE A EASY TRIP AS I AM ONLY USING ROPES TO HAVE THE BROKEN DOOR BARELY TIDED TOGETHER. *TR

Mileage: 86,102

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HINGE WAS FRACTURED YET SHE WAS STILL ABLE TO EXIT THE VEHICLE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED THE CONTACT THAT SHE WOULD NEED TO REPLACE THE ENTIRE DOOR OR HAVE IT RE-WELDED TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. UPDATED 02/07/11 *BF THE COSUMER STATED SHE OPENED THE DRIVERS SIDE DOOR AND IT MADE IT NOISE AND THEN THE DOOR WOULD NO LONGER OPEN OR CLOSE PROPERLY. THE DEALER INFORMED THE CONSUMER THE HINGE WAS BROKEN. THE HINGE WAS WELDED BACK TOGETHER. UPDATED 03/17/11

Mileage: 61,000

I HAVE A 2004 TOYOTA SIENNA XLE. THE REAR LIFT GATE SOMETIME DOES NOT PROVIDE ENOUGH SUPPORT AND FALL DOWN AND BUMP INTO PEOPLE'S HEAD CAUSE HEAD INJURY. TOYOTA HAS ISSUED A RECALL AND DID A REPLACEMENT BUT THE NEW PART IS SUB-STANDARD AND FAILED JUST AFTER A YEAR. THEY NEED TO ISSUE ANOTHER RECALL AND PROVIDE A BETTER/LONGER TERM SOLUTION. *TR

SIENNA REAR LIFT GATE OPENS UP ABOUT 95%, SITS THERE FOR A MOMENT AND THEN CLOSES. THIS IS NO BIG DEAL IF YOU ARE JUST WATCHING IT, BUT IF YOU START TO LOAD OR UNLOAD DURING THE PROCESS THE DOOR WILL HIT YOU IN THE HEAD. THIS HAS HAPPENED TO ME SEVERAL TIMES IN THE LAST FEW WEEKS. I UNDERSTAND THE LIFT GATE STRUTS WERE RECALLED ON MY VEHICLE, SERVICE RECORDS INDICATE THEY WERE REPLACED IN DECEMBER 2008 (I DID NOT OWN THE VEHICLE AT THE TIME. THE SAFETY ISSUE IS PARTLY THE WEEK STRUTS, SEEMS TO FAIL DUE TO COLD TEMPERATURES. THE REAL SAFETY ISSUE IS THAT THERE IS NO WARNING SOUND THAT THE DOOR IS DECIDING TO CLOSE ITSELF. *TR

Mileage: 95,000

WE HAVE A 2004 TOYOTA SIENNA, WHICH WE BOUGHT USED IN SEPTEMBER. IT IS NOW EARLY DECEMBER AND THIS IS THE THIRD DAY IN A ROW THAT WE'VE HAD BOTH REAR SLIDING DOORS FROZEN SHUT. IT'S OBVIOUSLY WINTER HERE AND WE'VE HAD SOME SNOW, BUT I'VE NEVER HAD A PROBLEM WITH A VEHICLE WHERE DOORS ARE FROZEN SHUT ON A CONSISTENT BASIS OVER SEVERAL DAYS. IF WE ATTEMPT TO OPEN ONE OF THE DOORS, THE MOTOR OPENS IT A FRACTION OF AN INCH AND THEN WON'T CLOSE AGAIN COMPLETELY SO THAT WE HAVE TO DRIVE WITH THE DOOR NOT ENTIRELY CLOSED. I DON'T FEEL THAT I CAN HAVE MY CHILD IN THE BACK SAFELY WITH THIS SITUATION, NOT TO MENTION THE INCONVENIENCE OF HAVING TO CLIMB OVER SEATS TO GET IN AND OUT. I WILL NOT TAKE IT ON THE HIGHWAY WITH ANY PASSENGERS FOR FEAR THE DOOR WILL SUDDENLY OPEN ON THE HIGHWAY WITHOUT WARNING. THIS APPEARS TO BE A PROBLEM WITH MANY 2004 SIENNA VANS AND IT SHOULD BE A SAFETY RECALL. *TR

Mileage: 104,000

BOTH SLIDING DOOR CABLES SNAPPED AND BROKE IN OUR 2004 TOYOTA SIENNA XLE. BECAUSE OF THIS WE ARE UNABLE TO OPEN EITHER OF THE REAR DOORS AT ALL TO OUR MINI VAN THIS IS A SAFETY ISSUE AS OUR CHILDREN HAVE TO CLIMB OVER THE FRONT DRIVER SIDE SEAT IN ORDER TO GET IN AND OUT OF THE VEHICLE. THE DEALERSHIP STATES IT WILL COST $1,500 PER DOOR TO FIX THIS PROBLEM AND ENABLE US TO USE OUR REAR DOORS....MONEY WE UNFORTUNATELY DO NOT HAVE TO FIX THIS! THEY QUOTED $500 PER DOOR TO DISCONNECT THE FAULTY UNITS AND MAKE OUR POWER DOORS MANUAL. I ALSO CONTACTED A NON-TOYOTA REPAIRMAN AND INQUIRE ABOUT THIS...HE CONTACTED MANY SOURCES AND WAS UNABLE TO LOCATE ANY USED PARTS THAT CAN BE USED TO FIX THIS. SO HERE WE ARE WITH OUR TOYOTA AND BECAUSE OF AN OBVIOUS FAULTY SLIDING DOOR SET UP WE ARE UNABLE TO OPEN AND USE EITHER OF OUR REAR DOORS!!! WE SEE THIS AS A MAJOR SAFETY ISSUE AND CONCERN THAT NEEDS TO BE ADDRESSED! FOLLOWING THIS THREAD IT REALLY SEEMS TO BE A MAJOR DEFECT AND SAFETY PROBLEM WITH THE 2004 TOYOTA SIENNAS HTTP://WWW.TUNDRASOLUTIONS.COM/FORUMS/SIENNA/103978-2004-SIENNA-POWER-SLIDING-DOOR-CABLE/. *TR

Mileage: 90,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE VEHICLE WAS STATIONARY WHEN THE CONTACT OBSERVED THAT WHEN ACCESSING THE OPENING AND CLOSING OF THE FRONT DRIVER SIDE DOOR A LOUD POPPING NOISE WOULD OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY INFORMED THAT THE DOOR STRAP SPOT WELD COMPLETELY FRACTURED AND RECOMMENDED THE PART BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,239. THE DEALERS RECOMMENDATION WAS TO REPLACE THE ENTIRE DRIVER SIDE FRONT DOOR. UPDATED 05/26/11*JB

Mileage: 87,239

MY WIFE PARKED OUR 2004 TOYOTA SIENNA MINIVAN AND OPENED THE REAR LIFTGATE FROM THE CONSOLE ABOVE THE REARVIEW MIRROR. SHE EXITED THE VEHICLE AND WALKED TO THE REAR OF THE VEHICLE. AS SHE TURNED TO THE OPEN REAR AREA THE LIFTGATE DESCENDED AND STRUCK HER, CAUSING HER TO FALL TO THE GROUND AND OPENING A GASH IN HER SCALP THAT BLED PROFUSELY AND REQUIRED THREE STAPLES TO CLOSE. OUR VEHICLE HAD BEEN RECALLED TO ADDRESS THIS ISSUE IN 2008, BUT WE HAVE EXPERIENCED SIMILAR INTERMITTENT AND UNPREDICTABLE INSTANCES SINCE. ALTHOUGH A 2008 RECALL NOTICE CALLS FOR THE REPLACEMENT OF THE STRUTS THAT SUPPORT THE LIFTGATE, AND ALTHOUGH OUR RECORDS SHOW THAT OUR VEHICLE WAS SERVICED UNDER THAT NOTICE, OUR LOCAL TOYOTA DEALER DECLINED TO TAKE ANY ACTION, STATING THAT THEIR SERVICE DEPARTMENT WAS UNABLE TO REPLICATE THE EVENT AND FURTHER STATING THAT HAD THEY BEEN ABLE TO REPLICATE THE EVENT THEIR NEXT STEP WOULD HAVE BEEN TO TRY TO DETERMINE THE CAUSE. THESE RESPONSES ARE INCONSISTENT WITH THE CLEAR DIRECTIONS OF THE 2008 RECALL. ASSUMING THAT THE SERVICING WAS CARRIED OUT IN 2008 UNDER THE 2008 NOTICE, WE DO NOT KNOW WHETHER IT WAS INCORRECTLY PERFORMED, OR WHETHER THE DETERIORATION OF THE STRUTS THAT LED TO THE NOTICE HAS CONTINUED WITH THE REPLACEMENT STRUTS. *TR

Mileage: 109,000

2004 TOYOTA SIENNA PASSENGER SIDE (POWER) DOOR REFUSES TO CLOSE; BROKEN DOOR CABLE. ALSO, THE DRIVER'S SIDE DOOR (MANUAL) HAS BEEN BROKEN FOR OVER 3 YRS; TOYOTA FIXED THIS 3 TIMES WHILE STILL UNDER WARRANTY BUT REFUSES TO FIX IT AGAIN DESPITE THE FACT THAT IT IS A DESIGN DEFECT SINCE IT KEEPS HAPPENING. *TR

Mileage: 112,615

WE RECENTLY HAD AN ISSUE WITH THE PASS. SIDE VENT WINDOW ON OUR 2004 SIENNA. WHILE DRIVING THE WINDOW WAS OPENED THE GLUE FAILED AND THE WINDOW SWUNG DOWN THE SIDE OF THE VAN ONLY BEING HELD ON BY THE MOTORIZED ARM. IT APPEARS AS IF THE TRACK THAT THE WINDOW IS ATTACHED TO HAS BEEN PAINTED PRIOR TO THE GLUE BEING APPLIED. SO INSTEAD OF GLASS, GLUE, METAL IT WAS GLASS, GLUE, PAINT, METAL. THIS SEEMS TO BE A GROWING ISSUE BASED ON A QUICK SEARCH ONLINE. IF THE GLASS HAD BROKEN FREE OF THE ARM, IT WOULD HAVE GONE FLYING INTO TRAFFIC. THE DEALER AND TOYOTA WERE CONTACTED AND BOTH DISMISSED THE ISSUE. *TR

Mileage: 91,000

2004 TOYOTA SIENNA XLE VAN DOOR CABLE/MOTOR BROKE. DOOR STUCK OPEN AND WERE NOT ABLE TO CLOSE MANUALLY. CAN'T DRIVE BECAUSE DOOR IS STUCK OPEN. ONLY WAY TO FIX IS CUT CABLE OR PAY $2000 TO TOYOTA TO FIX THE DOOR MOTOR. *TR

Mileage: 80,000

WHEN IT IS COLD OUTSIDE THE SLIDING DOORS ON THE 2004 TOYOTA SIENNA SEEM TO "FREEZE" SHUT. THEY DO NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS HAPPENS TO BOTH THE POWER AND NON-POWER DOOR. *TR

Mileage: 70,000

I HAVE A 2004 SIENNA. IT BEGAN MAKING A STRANGE NOISE WHEN I OPENED THE DRIVER'S SIDE REAR SLIDING POWER DOOR. THAT NIGHT, THE VAN WAS PARKED ON A DOWNWARD SLOPING HILL. AS MY DAUGHTER'S FRIEND WAS GETTING OUT, SUDDENLY THE DOOR SLAMMED SHUT. I PUT UP MY ARM TO STOP THE DOOR AND LUCKILY SHE JUMPED BACK IN TIME, BUT SHE WOULD HAVE BEEN REALLY HURT HAD SHE BEEN IN THE DOORWAY. I HAD A BRUISE ON MY ARM THAT MAY HAVE BEEN A BROKEN BONE ON THE CHILD. LOOKING CLOSER, I REALIZED THAT THE CABLE CONNECTED TO THE DOOR HAD SNAPPED AND WAS HANGING OUTSIDE THE VAN. I HAD NEVER HEARD OF THIS PROBLEM BEFORE, AND AM SURPRISED GIVEN THAT THE VAN IS ONLY FOUR YEARS OLD AND HAS LOW MILEAGE. *TR

Mileage: 50,000

THE CABLE OPERATING THE AUTOMATIC DOOR ON MY 2004 TOYOTA SIENNA FRAYED AND JAMMED CAUSING THE DOOR TO FREEZE IN AN OPEN POSITION. THE ONLY WAY TO CORRECT THE PROBLEM WAS TO CUT THE CABLE AND OPERATE THE DOOR MANUALLY. THIS DEFECT SEEMS TO BE EXTREMELY POOR QUALITY. *TR

Mileage: 84,000

2004 TOYOTA SIENNA POWER SLIDING DOOR CABLE SNAPPED. *TR

THE SLIDING PASSENGER DOOR ON OUR 2004 TOYOTA SIENNA SUDDENLY JUST STOPPED WORKING AND WE CANNOT USE THE DOOR NOW. PASSENGERS ON THAT SIDE CANNOT GET OUT OF THE CAR THAT WAY. AS WE HAVE DONE SOME RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH THE POWER DOOR CABLE IN SIENNA VANS. *TR

Mileage: 100,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT APPLIED FORCE TO THE REAR HATCH DOOR SEVERAL TIMES BEFORE THE HATCH DOOR LATCH WOULD PROPERLY CLOSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WITH REPLACEMENT OF THE REAR HATCH STRUTS ON SEPARATE OCCASIONS. IN ADDITION, THE SECOND ROW PASSENGER AUTOMATED DOOR CABLE DETERIORATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD CONCERN WITH THE SAFETY OF THE DOOR RESULTING TO NOT COMPLETELY OPENING OR CLOSING. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

Mileage: 40,000

CABLES ON BOTH REAR POWER SLIDING DOORS HAVE FRAYED AND SNAPPED. REPLACEMENT COST OF CABLE IS EXCESSIVE AT $2200 PER DOOR. *TR

Mileage: 120,000

DRIVER SIDE SLIDING DOOR CABLE FRAYED AND SNAPPED. *TR

Mileage: 89,000

WE TOOK OUR '04 TOYOTA SIENNA TO THE RIVERVIEW DEALERSHIP (MESA, AZ) TO HAVE SPOT WELDS REPAIRED ON FRONT DRIVER'S SIDE DOOR (COST $260) AND TO HAVE FRONT PASSENGER DOOR REPLACED BECAUSE THE SPOT WELDS FAILED AND DOOR FRAME WAS DAMAGED BEYOND REPAIR (TOYOTA GOOD-WILLED NEW DOOR UNDER "WARRANTY ENHANCEMENT" AT APPROXIMATE COST OF $2000). WHEN THE SERVICE TECH WAS NEARING COMPLETION OF THE REPAIRS ON 9/30/10, HE OPENED THE POWER SLIDE DOOR ON PASSENGER SIDE. THE CENTER HINGE PIN FAILED. THE MOTOR ON THE POWER SLIDING DOOR DID NOT STOP WHEN IT ENCOUNTERED RESISTANCE FROM THE FAILED CENTER HINGE PIN. IT CONTINUED TO FORCE THE DOOR OPEN CAUSING THE CENTER HINGE PIN TO POP OUT OF THE TRACK. IN THE COURSE OF THE CENTER HINGE PIN COMING OUT OF ITS TRACK, THE TRACK WAS FORCED UPWARD INTO THE REAR SIDE WINDOW CAUSING THE WINDOW TO BUCKLE, SHATTER AND EXPLODE GLASS FRAGMENTS OUTWARD ALL OVER. TOYOTA WOULD NOT COVER THE REPAIR EXPENSES. THEY SAID IT WAS GOING TO HAPPEN SOONER OR LATER, AND IT IS OUR EXPENSE. WE HAD PAID TO HAVE THE CENTER HINGE PIN REPLACED 14 MONTHS PRIOR TO THIS INCIDENT ON 7/9/09. TOYOTA WOULD NOT GOOD WILL THE REPAIR EVEN THOUGH THE PART HAD FAILED JUST 2 MONTHS OUTSIDE OF THE 1YR PART WARRANTY. ESTIMATE FOR FULL REPAIR IS $2500 FOR POWER MOTOR WITH CABLES, CENTER HINGE PIN, WINDOW AND REPAIR OF PAINT JOB ON REAR QUARTER PANEL. THIS GOES BEYOND A MERE PART FAILURE TO A SAFETY ISSUE OF EXPLODING GLASS. NEXT TIME IT MAY EXPLODE INWARD INTO THE VEHICLE SHOWERING THE OCCUPANTS IN GLASS SHRAPNEL. ANOTHER TOYOTA SIENNA (YEAR UNKNOWN) WAS AT THE COLLISION CENTER AT THE SAME TIME AS OUR VAN FOR THE SAME REASON -- FAILED CENTER HINGE PIN AND BLOWN OUT REAR SIDE WINDOW. TO AVOID ANOTHER SUCH INCIDENT IN THE FUTURE, WE DID NOT REPAIR THE POWER MOTOR IN THE DOOR. IT IS NOW A MANUAL DOOR. COST OF REPAIRING WINDOW, CENTER HINGE PIN AND MAKING THE DOOR MANUAL WAS $828.04. OUR CONFIDENCE IN TOYOTA' CUSTOMER CARE AND CONCERN FOR SAFETY IS AS SHATTERED AS THE WINDOW. *TR

Mileage: 85,000

SIENNA 2004 XLE POWER DOOR CABLE SNAPPED AND SLIDING DOOR WONT WORK. THOUGH CAR HAD BEEN SERVICED BY TOYOTA DEALER ALL THE TIME. *TR

Mileage: 109,000

DRIVERS SIDE SLIDING DOOR STARTED TO INTERMITTENTLY STOP OR REVERSE IN MID CYCLE. FINALLY STUCK OPEN WHILE AT LOCAL CAR WASH. DISCOVERED THAT THE CABLE COATING HAD BECOME BRITTLE AND APPARENT,Y JAMMED THE MOTOR DRIVE- FINALLY CAUSING THE DRIVE MECHANISM SHATTERED. ALREADY AWARE OF THE PROBLEM AND THAT TOYOTA WILL NOT FIX THIS SO I DID NOT TAKE IT TO MY DEALER. INSTEAD I PLAN TO BUY MY NEXT MINI VAN FORM SOMEONE ELSE. NO MORE TOYOTA... *TR

Mileage: 83,456

NORMAL USE OF THE AUTOMATIC PASSENGER SLIDING DOOR OF THE 2004 TOYOTA SIENNA RESULTED IN CABLE BREAKING AT 82,000 MILES. HAVE NOT REPAIRED DUE TO HIGH COST $1,700. KNOWN PROBLEM AT TIME OF MY VEHICLE'S MANUFACTURE, TSB ISSUED (EL004-04), BUT FAILED OUTSIDE OF WARRANTY. DOOR IS NO LONGER OPERATIONAL WHICH IS THE SAFETY ISSUE. CHILDREN MUST NOW EXIT THE VEHICLE ON THE STREET SIDE, INSTEAD OF THE CURB SIDE. *TR

Mileage: 82,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT OPENED THE FRONT DRIVER SIDE DOOR AND THE VEHICLE EXHIBITED AN ABNORMAL POPPING SOUND. HE ALSO NOTICED THAT THE DOOR WAS SWINGING VERY LOOSELY FROM THE HINGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE FAILURE WAS DUE TO THE WELDING OF THE DOOR CHECK LEVER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 57,000.

Mileage: 50,000

MY 2004 SIENNA PASSENGER SLIDING DOOR CABLES ON BOTH SIDES HAVE BROKEN MAKING THE DOORS INOPERABLE. THE DOORS OPEN SLIGHTLY MANUALLY MAKING IT VERY DIFFICULT TO GET IN AND OUT OF THE CAR. THE TOYOTA DEALER TOLD US IT WOULD COST $3,500 TO FIX BOTH DOORS. THAT IS OUTRAGEOUS FOR SOMETHING THAT SHOULD LAST FOR THE LIFE OF THE CAR. I AM VERY CONCERNED THAT THE FAULTY DOORS MIGHT BE A SAFETY HAZARD FOR MY KIDS WITH THE DOORS GETTING JAMMED IN CASE OF AN ACCIDENT OR JUST CLOSING ON THEM MANUALLY IF PARKED ON A HILL. READING THE BLOGS ON THE INTERNET THIS SEEMS TO BE A COMMON PROBLEM WITH MANY 2004 TOYOTA MINIVANS. THIS OBVIOUSLY SHOULD BE A RECALL ITEM FIXED BY TOYOTA AT THEIR OWN EXPENSE. MY CAR HAS ALSO BEEN RECALLED FOR CABLE EROSION OF THE SPARE TIRE. THE DEALER HAS TEMPORARILY RELOCATED THE SPARE TIRE TO THE TRUNK. I HAVE LOST SPACE IN THE TRUNK AND CANNOT FOLD DOWN MY SEATS AS THEY ARE SUPPOSED TO. A TIMELINE FOR A PERMANENT SOLUTION TO THE PROBLEM HAS NOT BEEN GIVEN. *TR

Mileage: 107,000

REAR HATCH HYDRAULIC LIFTERS FAIL CATASTROPHICALLY ON 2004 TOYOTA SIENNA, RESULTING IN HEAVY LIFTGATE FALLING ON OCCUPANT IN 2008. LIFTERS WERE REPLACED AND AGAIN FAILED 8/2010. *TR

Mileage: 70,453

2004 TOYOTA SIENNA'S AUTOMATIC SLIDING DOOR MECHANISM JAMMED PREVENTING DOOR CLOSURE. THE DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. CIRCUMSTANCES FORCED PASSENGERS, INCLUDING 4 SMALL CHILDREN, TO TRAVEL SEVERAL HIGHWAY MILES WITH THAT DOOR OPEN. IN APRIL 2004 TOYOTA MODIFIED THAT DOOR MECHANISM FOR NEW PRODUCT AND ISSUED TECHNICAL SERVICE BULLETIN EL004-04 "POWER SLIDING DOOR INOPERATIVE" TO CORRECT EXISTING PRODUCT. SIENNA'S EARLY 2004 SLIDING DOOR IS A DEFECTIVE PRODUCT. THE SIENNA PRODUCT IS A MINIVAN MARKETED TO FAMILIES AND CHILDREN. AS SUCH IT IS DESIGNED TO BE A CLOSED VEHICLE. THE DEFECTIVE DOOR SHOULD BE CONSIDERED A CHILD RESTRAINT FAILURE BECAUSE CLOSED DOORS ARE, IN FACT, THE PRIMARY PROTECTIVE RESTRAINT IN A FAMILY VEHICLE. CORRECTIVE ACTION WE ELECTED IS TO CUT THE AUTOMATIC DOOR'S TRACTOR CABLE. THAT FREES THE DOOR TO CLOSE AND PERMANENTLY DISENGAGES THE DEFECTIVE DOOR MECHANISM. *TR

Mileage: 82,475

THE DOOR WOULD NOT OPEN MANUALLY, ON MY SLIDING DOOR IN MY 04' SIENNA. THE ONLY WAY IT WOULD OPEN WAS TO USE THE ONE POWER DOOR- I CALLLED TOYOTA EXPLAINING I HAVE 2 SIDE DOORS THAT THE LOCKING MECHANISM WAS BROKEN AND THIS IS A SAFETY ISSUE- THEY DID NOT FEEL IT WAS AN ISSUE, A MONTH APART BOTH SLIDING DOORS STOPPED OPENING!! TODAY I PUSHED THE BUTTON TO OPEN THE MOTOR DOOR, A CABLE WENT FLYING SIDEWAYS AND ALMOST CUT THE PRINCIPAL AT OUR SCHOOL WHEN I WAS LETTING MY DAUGHTER OUT FOR SCHOOL. THE DOOR WOULD NOT OPEN OR CLOSE IT WAS JUST STUCK! I CALLED TOYOTA AS I HAVE SEEEN THOUSANDS OF 04 SIENNA'S WITH THE DOORS DOING THIS- THE CABLE GETS A RUST SPOT AND JUST SNAPS!!! I CAN NOT BELIEVE THAT TOYOTA DOES NOT THINK IT IS A PROBLEM TO HAVE CHILDREN IN A CAR WHERE THE DOOR WILL NOT EITHER OPEN OR CLOSE- THATS A HUGE SAFETY ISSUE! LET SOMETHING HAPPEN TO ONE OF MY KIDS AND I WILL OWN TOYOTA!! REPAIRS FOR THIS DOORARE $1800.00!!! WITH LAYOFFS AND JOBS- WHO HAS $1800.00 TO JUST FIX SOMETHING THAT SHOULD HAVE NEVER HAPPENED IN THE FIRST PLACE, NORMALLY YOU COULD NOT HAVE TO REPLACE THE MOTOR YOU COULD USE THE MANUAL DOOR- BUT, IT SEEMS WITH ALL THE METAL IN THE LOCKING MECHANISM,AND IF THAT LITTLE .29 CENT PIECE BREAKS, YOU HAVE TO REPLACE THE WHOLE $600 MECHANISM. COME ON PEOPLE- SERIOUSLY! WELL I HAVE CONTACTED THEM, THIS IS A HUGE SAFETY ISSUE FAR MORE PRECEEDING A TIRE CABLE. THOUSANDS OF COMPLAINTS- TOYOTA-DOESNT SEEM TO THINK ITS AN ISSUE AT ALL, MAYBE IT WILL HAPPEN TO ONE OF THEM AND THEIR KID HAS A DOOR OPEN WHILE DRIVING OR A WRECK, AND NO WAY TO GET THEM OUT. *TR

Mileage: 100,000

2004 TOYOTA SIENNA. POWER SLIDING DOOR CABLE SNAPS. LEAVING DOOR UNABLE TO OPEN FULLY. TOYOTA DEALER SAYS PART IS $1200 DOLLARS AND 4.3 HOURS LABOR TO INSTALL. $1800 TO FIX. *TR

Mileage: 80,250

DRIVER'S SIDE DOOR HINGE BROKE INSIDE THE DOOR. *TR

Mileage: 150,000

2004 TOYOTA SIENNA PASSENGER SIDE SLIDING DOOR MECHANISM FAILED AND AUTOMATICALLY SHUT WITHOUT WARNING, HITTING A PASSENGER WHO WAS REACHING INTO THE BACK SEAT. IT DID NOT SPRING BACK. THE DOOR WOULDN'T OPEN AGAIN. WE TOOK IT TO THE RUDY LUTHER DEALERSHIP IN GOLDEN VALLEY, MN AND WERE TOLD THAT IT WOULD COST $2,000 TO FIX. RATHER THAN PAY THIS, WE ELECTED TO PAY $112 TO HAVE THE CABLES CUT AND THE SWITCH UNPLUGGED. WE ARE EXTREMELY DISAPPOINTED IN THIS FAILURE AND IN THE DEALERSHIPS RESPONSE. THE CAR ONLY HAD 51,641 MILES ON IT WHEN THIS OCCURRED. *TR

Mileage: 51,642

THE NIGHT OF SEPTEMBER 5TH, THE RIGHTHAND POWER SLIDING DOOR ON THE MINIVAN JAMMED IN A HALFWAY OPEN, HALFWAY CLOSED POSITION WHILE THE VEHICLE WAS PARKED. SWITCHING TO MANUAL OVERRIDE DID NOT RELEASE THE DOOR AND ALLOW IT TO CLOSE; THE DOOR COULD NOT BE CLOSED UNTIL A MECHANIC REPLACED THE POWER DOOR MOTOR AND REGULATOR ASSEMBLY. UNCERTAIN IF REPLACED PARTS ARE STILL AVAILABLE. OUR MECHANIC NOTED THAT HE'D NEVER SEEN ANOTHER POWER DOOR DESIGN WHERE THE DOOR COULD NOT BE CLOSED IN THE EVENT OF A MOTOR FAILURE. *TR

Mileage: 89,468

DRIVER SIDE FRONT DOOR CHECK MOUNT IS SPOT WELDED. SPOT WELD HAS BROKEN CAUSING THE DOOR TO FREELY SWING POSING A RISK OF INJURY TO ME, MY WIFE AND OUR TWO CHILDREN. TOYOTA HAS ISSUED A TSB "ENHANCING" THE WARRANTY TO 5 YEARS OR 100,000 MILES TO FIX IT FREE OF CHARGE. I BOUGHT THE VEHICLE USED AND NEVER HEARD OF THIS TSB UNTIL THE PROBLEM HAPPENED AND MY VEHICLE IS NOW 6 YEARS OLD.. LOCAL DEALERSHIP DENIES THE TSB EXIST EVEN THOUGH I HAVE A COPY. AT WHAT POINT DOES SOMEONE STEP IN AND MAKE TOYOTA ISSUE A RECALL DUE TO THE SAFETY CONCERNS WHEN 592,100 VEHICLES ARE INVOLVED. HERE IS A PORTION OF AN ARTICLE ABOUT THE PROBLEM FROM EDMUND'S : BY BOB HOLLAND | OCTOBER 26, 2007 YET STILL MORE BAD NEWS FROM THE TOYOTA CAMP: NOW WE'RE LEARNING THAT AS MANY AS 592,100 SIENNA MINIVANS MAY HAVE PROBLEMS WITH THEIR FRONT DOORS. IT AFFECTS 2005 ' 2006 MODELS. TOYOTA SPOKESMAN JOHN MCCANDLESS TELLS INSIDE LINE IN AN E-MAIL MESSAGE: "WE ARE NOTIFYING OWNERS OF 2004-'06 SIENNAS OF A WARRANTY ENHANCEMENT IN THE EVENT THEY ENCOUNTER A PROBLEM WITH THE FRONT DOOR CHECK MOUNTING PANEL INDICATED BY A POPPING NOISE WHEN THE DRIVER OR PASSENGER FRONT DOOR IS OPENED OR CLOSED. THE PANEL'S SPOT WELDS MAY HAVE BECOME DETACHED." THIS COULD CAUSE A PROBLEM WITH THE DOOR OPENING AND CLOSING... THIS SHOULD BE A RECALL!!!!!! JUST BECAUSE MY VEHICLE IS EXCLUDED BY 8 MONTHS BY TOYOTA MAKES THE LIFE OF ME AND MY FAMILY LESS VALUABLE.. *TR

Mileage: 72,000

TL*THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLES ON THE REAR SLIDING PASSENGER DOORS WERE COVERED WITH RUST AND BROKEN AND PREVENTED THE CONTACT FROM OPENING OR CLOSING THE DOOR. THE FAILURE OCCURRED TO BOTH REAR SLIDING DOORS. THE DEALER STATED THAT THIS WAS A KNOWN PROBLEM, BUT THE CABLE WAS NOT COVERED UNDER WARRANTY AND THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 80000 AND THE CURRENT MILEAGE WAS 101000. UPDATED 12/30/10 *BF UPDATED 01/10/11

Mileage: 80,000

2004 TOYOTA SIENNA MINIVAN. TOYOTA HAS RECOGNIZED THAT THERE WAS A SAFETY ISSUE WITH THE DRIVER'S DOOR MECHANISM IN 2007 AND AN EXTENDED WARRANTY WAS ISSUED TO REPAIR THE PROBLEM AND IT INCLUDED MY VEHICLE MODEL SPECIFICALLY. I HOWEVER, DID NOT GET ANY MAIL REGARDING THE ISSUE. THE ONLY TIME I WAS MADE AWARE OF IT IS WHEN I MENTIONED IT TO MY PERSONAL MECHANIC AND HE IS THE ONE THAT PRINTED THE LETTER FOR ME ON MAY 07, 2010 FROM AN INTERNET SITE. I TOOK MY CAR IN FOR REPAIR OF THE PROBLEM TODAY ON AUGUST 25, 2010 AND THE TOYOTA DEALERSHIP CHARLES MAUND TOYOTA IN AUSTIN TEXAS FAILED TO HONOR AND REPAIR THE PROBLEM ON TODAY'S DATE STATING BECAUSE OF SOME TECHNICALITY THEY WILL NOT HONOR THE REPAIR IT AT NO COST TO ME ANYMORE, AND DO NOT CONSIDER IT A SAFETY ISSUE ANYMORE. THE DOOR STILL HAS THE POTENTIAL OF BREAKING OFF , THE HINGES THAT HOLD IT ARE DEFECTIVE AND BROKEN AND MAKE A LOUD NOISE EVERY TIME ONE OPENS OR CLOSES THE DRIVER'S DOOR. IT IS ACTUALLY A TRUE SAFETY ISSUE IF THE DOOR FALLS OFF AND NO ONE CAN DRIVE THE VEHICLE. IT IS A MANUFACTURER'S DEFECT AND IT HAS TO BE REPAIRED AT NO COST TO THE CONSUMER EVEN IF IT IS OUT OF THIS ARBITRARY TIME FRAME THAT THE COMPANY HAD CREATED. THE MANUFACTURERS ARE RESPONSIBLE FOR THEIR WORK AND HONORING THEIR PRODUCTS' SAFETY. TOYOTA'S POSITION IS JUST UNACCEPTABLE TO CREATE THAT ARE UNSAFE AND NOT STAND BEHIND THEM AND REPAIR THEM WHEN NECESSARY. *TR

Mileage: 90,000

WE OWN A 2004 TOYOTA SIENNA XLE AND HAVE OWNED IT FOR 5 YEARS. LAST YEAR, OUR AUTOMATIC SLIDING DOOR (PASSENGER SIDE) CABLE SNAPPED, MAKING THE DOOR UNABLE TO OPEN AUTOMATICALLY. WE HAD BEEN USING IT JUST AS A MANUAL DOOR, AND HAVE RECENTLY BEEN HAVING PROBLEMS WITH BOTH SLIDING DOORS UNABLE TO OPEN AT ALL, EVEN MANUALLY. IT SEEMS TO HAVE SOMETHING TO DO WITH THE LOCKING MECHANISM. IT IS AS IF THE DOORS ARE STILL LOCKED EVEN THOUGH THEY ARE NOT. THIS IS A DANGEROUS PROBLEM, AND AFTER SOME RESEARCH I HAVE FOUND THAT THIS IS NOT AN ISOLATED INCIDENT, BUT RATHER THAT THIS IS AN INHERENT PROBLEM WITH THIS PARTICULAR VEHICLE. WITH SO MANY OWNERS HAVING THESE SAME PROBLEMS, I THINK TOYOTA SHOULD ISSUE A RECALL INSTEAD OF MAKING MONEY ON HAVING THEM HAVE TO FIX IT THEMSELVES. THEY ARE VERY COSTLY REPAIRS. *TR

Mileage: 140,000

REAR HATCH STRUTS SUDDENLY FAILED TO HOLD REAR HATCH UP, COMING DOWN ON PEOPLE WHEN THEY ARE REMOVING CONTENTS FROM THE REAR COMPARTMENT OF THE VEHICLE. REAR HATCH IS HARD TO OPEN AS WELL. *TR

Mileage: 135,000

THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA BEGAN TO GET STUCK WHEN IN THE AUTOMATIC POSITION OVER A TWO MONTH PERIOD. THEN WE HAD AN INCIDENT WHERE THE DOOR WOULD NOT CLOSE. WE HAVE TAKEN THE MINIVAN TO A TOYOTA DEALER AND THEY HAVE SAID THE WHOLE MOTOR HAS TO BE REPLACED, WHICH IS $1700 INCLUDING LABOR. I AM NOW AWARE THAT THIS IS A COMMON PROBLEM FOR THAT YEAR'S MODEL, WHICH WOULD IMPLY THAT IT IS NOT JUST NORMAL WEAR AND TEAR, BUT A DEFECTIVE PART OR A DEFECTIVE DESIGN. GIVEN THE COST OF THE REPAIR WE HAVE DECIDED NOT TO HAVE THE PROBLEM FIXED, BUT WILL RATHER USE THE MINIVAN WITH ONLY ONE OPERATIONAL DOOR. *TR

Mileage: 90,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS OPENING ONE OF THE VEHICLE DOORS WHEN SHE HEARD A LOUD POP NEAR THE DOOR HINGE. THE NOISE WOULD OCCUR WHENEVER THE DOOR WAS OPENED OR CLOSED. THE DEALER ADVISED THAT THE DOOR WOULD NEED TO BE REPLACED TO CORRECT THE NOISE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 46,500.

Mileage: 46,000

2004 SIENNA, THE RIGHT SIDE SLIDING DOOR CABLE COATING IS BRAKING DOWN. THE DOOR IS NOT CLOSING PROPERLY AND IS HARD TO MOVE IN EITHER DIRECTION MANUALLY. STILL INVESTIGATING ISSUE TO SEE IF REPAIRS ARE POSSIBLE OR IF NEW ASSEMBLY WILL BE REQUIRED. CONCERNED ABOUT SAFETY OF DOOR OPERATION AS MANY OTHERS. WE HAVE STOPPED USING THAT DOOR AT THIS TIME. *TR

Mileage: 80,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER REAR SLIDING DOOR CABLE CASING BROKE AND THE CABLE COMPLETELY RUSTED AND BROKE OFF AS WELL WHICH MADE IT IMPOSSIBLE FOR THE DOOR TO OPEN FULLY. AFTER INSPECTING THE DRIVERS REAR SLIDING DOOR, THE CONTACT NOTICED THAT IT WAS STARTING TO DISPLAY THE SAME SYMPTOMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHILE THE VEHICLE WAS COVERED BY THE WARRANTY BUT THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. AFTER THE VEHICLE WAS NO LONGER UNDER WARRANTY, THE VEHICLE WAS TAKEN BACK TO THE DEALER ACKNOWLEDGED THE PROBLEM BUT WOULD NOT OFFER ANY ASSISTANCE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 109,000. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

Mileage: 104,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED WHEN HE OPENING THE REAR DOOR HATCH MANUALLY, THE DOOR WOULD ABRUPTLY SWING UPWARD. THE DOOR HAS STRUCK THE CONTACT UNDER THE CHIN AS WELL AS OTHER PASSENGERS IN THE CHEST AREA. THE DEALER REPLACED THE REAR HATCH STRUTS BUT TO NO AVAIL. THE DEALER ADVISED THAT THE FAILURE WAS NORMAL. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 54,000.

Mileage: 54,000

REAR MANUAL LIFTGATE ON 2004 TOYOTA SIENNA UNEXPECTEDLY CLOSES. TOYOTA WAS SUPPOSED TO HAVE EXTENDED THE WARRANTY ON LIFTGATE TO 6 YEARS UNLIMITED MILEAGE BUT NOW REFUSE TO CORRECT PROBLEM. CONTACTED THEM BEFORE THE 6 YEARS HAD ENDED BUT THEY NEVER RETURNED CALLS UNTIL 6 YEAR LIMIT HAD PASSED. LIFTGATE HAS FALLEN ON PEOPLE 2-3 TIMES AND HAS TO BE MANUALLY HELD OPEN TO USE REAR COMPARTMENT. *TR

Mileage: 75,000

2004 TOYOTA SIENNA - CABLES SNAP AND THE SLIDING DOORS DO NOT OPERATE CORRECTLY COSTING $1600 TO FIX. *TR

Mileage: 100,400

2004 TOYOTA MINI VAN SLIDING DOORS FREEZE SHUT. I OWED TWO OTHER MINI VANS WITHOUT THIS PROBLEM. THEY HAVE FROZEN SHUT EVERY WINTER. *TR

Mileage: 80,000

2004 TOYOTA SIENNA. APPROX. 85,000 MILES. CABLE WHICH CONTROLS THE RIGHT-SIDE SLIDING DOOR RUSTED AND BROKE. DEALER WANTED $1,700 TO FIX IT. I WAS FORCED TO HAVE THE DEALER REMOVE THE ENTIRE ASSEMBLY, AND THE DOOR IS NOW OPERATED MANUALLY. *TR

Mileage: 85,000

2004 TOYOTA SIENNA. APPROX. 60,000. PER RECALL, BOTH REAR GATE STRUTS WERE REPLACED ON 8/26/08. SINCE THEN, REAR GATE AUTOMATICALLY CLOSES WHEN IT'S REMOTELY OPENED (I.E., OPENED WITH THE KEY FOB OR CONSOLE BUTTON) AND IT REACHES ITS POINT OF HIGHEST TRAVEL, THEREBY PRESENTING A DANGER TO PERSONS STANDING UNDER THE GATE. I RETURNED THE VEHICLE ONCE TO THE DEALER WHICH SAID A TECHNICIAN WOULD REPLACE THE "BUMPERS" OR "STOPS," BUT THE PROBLEM CONTINUES. *TR

Mileage: 60,000

I AM THE ORIGINAL OWNER OF A TOYOTA SIENNA LE 2004 THAT CURRENTLY HAS 58K MILES AND IS KEPT IN GARAGE UNDER COVER. RECENTLY I NOTICED THAT THE DASHBOARD STARTED TO CRACK IN SEVERAL PLACES. THE CRACKS OPENED IN THE PLASTIC TOP OF THE DASHBOARD OVER THE CLOCKS PANEL AND NEAR THE AIR CONDITIONER EXITS. I WANT TO KNOW IF THERE IS ANY RECALL FROM TOYOTA USA COMPANY REGARDING THIS MATTER OR IF THIS DEFECT HAS BEEN REPORTED BY ANY OTHER CONSUMERS WITH THIS MODEL OF TOYOTA VEHICLE. I WOULD APPRECIATE YOUR INVESTIGATION AND NOTIFY ME OF ANY INFORMATION YOU FIND. *TR

Mileage: 58,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED AS SHE ATTEMPTED TO OPEN THE PASSENGER'S SIDE AUTOMATIC DOOR, THERE WAS A GRINDING SOUND. THE DOOR WOULD REGULARLY OPEN SMOOTHLY BUT THE DOOR THEN BEGAN TO OPEN AND SHUT SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND/OR REPAIRS. THE CONTACT STATED THE DOOR WAS NO LONGER BEING UTILIZED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 100,006. UPDATED 10/21/10. *LJ THE CONSUMER STATED THE DEALER REFUSED TO REPAIR THE VEHICLE. UDDATED 10/26/10*JB

Mileage: 100,006

2004 TOYOTA SIENNA XLE LTD PASSENGER SLIDING DOOR CAME OFF SLIDING DOOR TRACK AFTER CABLE, AND AS I WAS TOLD, SLIDING DOOR MOTOR FAILED. DOOR WAS HANGING OPEN AND WAS UNABLE TO BE MOVED FROM THIS OPEN POSITION THIS WAS IN PARKING LOT CLOSE TO HOME WITH CHILDREN IN THE REAR SEATS. AFTER MANY HOURS I WAS ABLE TO FREE THE DOOR BY DISMANTLING SEVERAL COMPONENTS AND DIS-CONNECTING THE CABLE ASSEMBLY AND MOVING THE DOOR TO THE CLOSED POSITION (BUT STILL UNATTACHED BY THE CABLE OR SLIDE ROLLERS). I THEN HAD TO DUCT TAPE AND ROPE THE DOOR AND CAR CLOSED AND "LIMPED" HOME (A FEW MILES) WHERE IT WAS TOWED TO DEALERSHIP. VAN HAD TO BE FURTHER DUCT TAPED AND FLATBED TOWED TO DEALERSHIP WERE I WAS TOLD TOYOTA ONLY WARRANTIES/GUARANTEES DOORS AND OTHER ITEMS FOR 36,000 MILES. THE CHARGE WOULD BE $1500-$1600. THIS IS A HUGE DEFECT AND SAFETY ISSUE THAT UPON SOME INVESTIGATION IS NOT AT ALL UNCOMMON WITH THE SIENNA. *TR

Mileage: 79,500

REGARDING A 2004 TOYOTA SIENNA XLE. SLIDING DOOR ON DRIVER SIDE DOOR WILL NOT OPEN PROPERLY. SLIDING DOOR CABLE SNAPPED UNDER NORMAL USAGE -- OPENED THE DOOR UP THIS MORNING AND IT SNAPPED. TOYOTA HAS TSB EL004-004 FOR THE ISSUE, BUT NO RECALL. THE TSB IS VALID FOR 3 YRS/36K MILES. MY VEHICLE HAS OVER 100K MILES. CALLED TOYOTA CUSTOMER SUPPORT AND RECORDED A COMPLAINT. TOYOTA WILL NOT OFFER AN FINANCIAL ASSISTANCE FOR THIS REPAIR WHICH WILL COST $1500-2000. *TR

Mileage: 109,200

I HAVE A 2004 TOYOTA SIENNA (LE), BOTH MY SLIDING DOORS WILL NOT OPEN FROM INSIDE OR OUTSIDE, I CONTACTED THE DEALER AND THEY SAID THEY COULD FIX THE PROBLEM FOR APPROXIMATELY $2200. THIS IS A SERIOUS SAFETY CONCERN OF MINE AND I NEED TO KNOW IF THEIR IS ANY TYPE OF RECALL ON THE ON THE SLIDING DOORS, OR WHAT COURSE OF ACTION CAN I TAKE BESIDES PAYING THE DEALER $2200 TO CORRECT THIS PROBLEM. I'VE READ ONLINE NUMEROUS COMPLAINTS ON THIS SIMILAR SITUATION WITH THESE SLIDING DOORS, AND THE DEALERS ARE TELLING ITS CUSTOMERS THE SAME THING AS THEY TOLD ME. AGAIN, I PERSONALLY FEEL THIS IS A SERIOUS SAFETY CONCERN FOR A LIFE WHEN YOU CANNOT OPEN THESE DOORS TO SAFETY. *TR

Mileage: 133,000

I OWN A TOYOTA SIENNA 2004 VAN AND THERE HAS BEEN THIS PERSISTING AND IRRITATING POPPING SOUND WHEN YOU OPEN AND CLOSE THE DRIVER SIDE DOOR. I CALLED TOYOTA AND THEY SAID THAT THE VEHICLE IS NO LONGER COVERED BY THE WARRANTY. NOTHING WAS DONE BY TOYOTA, SO I HAD TO HAD IT REPAIRED BY MYSELF AT MY EXPENSE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED, THE CONTACT ACTIVATED THE OPENING OF THE PASSENGER SIDE AUTOMATIC SLIDING DOOR AND HEARD A CRACKLING NOISE COMING FROM THE DOOR AREA. THE DOOR FAILED TO CLOSE WHEN ENGAGING THE AUTOMATIC DOOR MECHANISM. THE DOOR WAS CLOSED MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THAT THE AUTOMATIC DOOR MOTOR WOULD NEED TO BE REPLACED AT THE COST OF $2,000. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

2004 SIENNA LE PASSENGER SIDE POWER SLIDING DOOR. CABLE WHICH PULLS DOOR OPEN HAS SNAP. DOOR IS NO LONGER OPERABLE. IT CANNOT BE OPENED EITHER ELECTRONICALLY OR MANUALLY. POSES HAZARD AS OCCUPANTS CANNOT EXIT OUT ONTO CURBSIDE. *TR

Mileage: 96,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE CONTACT STARTED THE VEHICLE, THE PASSENGER SIDE SLIDING DOOR WOULD NOT OPERATE. HE STATED THAT THE MOTOR FAILED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE REPAIR COST WAS APPROXIMATELY $1,500. THE DEALER REFERRED HIM TO THE MANUFACTURER WHO STATED THAT THEY WOULD NOT PROVIDE ANY ASSISTANCE DUE TO THE AGE OF THE VEHICLE. WHEN THE FAILURE PREVIOUSLY OCCURRED, THE MANUFACTURER PAID HALF OF THE REPAIR COST FOR THE IDENTICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 113,000.

Mileage: 70,000

I OWN A 2004 TOYOTA SIENNA XL. BOTH SIDE DOORS DOESN'T OPEN DURING WINTER CONDITIONS AND WE HAVE TO USE THE FRONT DOORS FOR ACCESS. LATELY, THE DRIVER SIDE DOOR GOT JAMMED AND THE CABLE THAT PULLS SIDE DOOR GOT DISCONNECTED. I ALREADY HAD A DIFFERENT ISSUE WITH PASSENGER SIDE DOOR AND HAVE TO REPLACE THE MOTOR. KIND OF ANNOYING AND RELENTLESSLY INVOKES WARNING SOUND. SO SAFETY OF THE PASSENGERS ESPECIALLY IT PUTS KIDS IN DANGER. KINDLY ADVISE. *TR

Mileage: 52,000

DRIVER SIDE POWER PASSENGER SLIDING DOOR WILL NOT OPEN. ABLE TO PARTIALLY FORCE OPEN THE DOOR APPROXIMATELY 6 INCHES. DOOR APPEARS TO BE SNAGGING ON INTERNAL MECHANISM. INFANT CHILD CAR SEAT IS POSITIONED IN REAR DRIVER'S SIDE PASSENGER SEAT. IF THERE HAD BEEN AN EMERGENCY THAT REQUIRED THE REMOVAL OF CHILD, IT WOULD HAVE BEEN IMPOSSIBLE TO GET THE CHILD OUT THROUGH THAT DOOR. NO SIGNS OF IMPENDING FAILURE. TOOK TO TOYOTA DEALERSHIP AND THEY SAID THAT A CABLE HAD BROKEN CAUSING THE DOOR TO LOCK. THEY PROVIDED A CAUSE OF FAILURE AS 'C/S DRIVER SLIDING DOOR CABLE IS BROKEN. MOTOR AND CLUTCH ASSEMBLY IS BAD, DISCONNECTED MOTOR ASSY/DRIVER SLIDE DOOR IS MANUAL (EST $1700.00).' *TR

Mileage: 101,216

TOYOTA HAS ISSUED AN "ENHANCED WARRANTY" (TECHNICAL SERVICE BULLETIN #07017, NHTSA ITEM # 10023697) TO COVER A KNOWN QUALITY DEFECT. THE FRONT DOOR-CHECK WELD MAY FAIL AND ALLOW THE DOOR TO MOVE FREELY OVER ITS ENTIRE RANGE OF MOTION WITHOUT ANY RESISTANCE. THERE ARE ONLY TWO WAYS TO FIX THE PROBLEM: 1) IF THE BREAK IS NOT TOO BAD YOU CAN RE-WELD THE BROKEN PIECE; 2) OR, IF THE BREAK IS TOO BAD THEN YOU MUST REPLACE THE ENTIRE DOOR. THE LOCATION OF THE BREAK (INTERNAL TO THE DOOR) HAS ABSOLUTELY NOTHING TO DO WITH MILEAGE AND IS NOT A LOAD-BEARING POINT BEYOND PROVIDING RESISTANCE TO THE MOVEMENT OF THE DOOR. FAILURE OF THIS WELD IS NOT A WARRANTY ISSUE BUT IS A KNOWN QUALITY DEFECT ON THE 2004-2007 SIENNA. FAILURE OF THIS WELD COMPLETELY REMOVES THE RESISTANCE TO THE MOVEMENT OF THE DOOR. BASED ON THE SIZE AND FREE-SWINGING WEIGHT OF THE DOOR, THERE IS THE INCREASED LIKELIHOOD OF ADDITIONAL BODY DAMAGE AND THIS IS A SAFETY HAZARD. THE WELD ON MY DRIVER'S SIDE DOOR FAILED AROUND 115,000 MILES ON MY 2004 SIENNA. THIS MILEAGE WAS BEYOND THE "ENHANCED WARRANTY" PERIOD OF UP TO 100,000 MILES. I CONTACTED MY LOCAL DEALER WHO SAID IT WAS OUT OF WARRANTY. I THEN CONTACTED TOYOTA CUSTOMER SERVICE (1-800-331-4331) TO EXPLAIN MY SITUATION AND REQUESTED THEM TO FIX THE DOOR. I EXPLAINED THAT I ONLY WANT MY DOOR FIXED, NOT A NEW CAR. THEY TOLD ME IT WAS "OUT OF THE EXTENDED WARRANTY" SO THERE WAS NOTHING THEY COULD DO. WARRANTIES ARE FOR UNKNOWN PROBLEMS, NOT A KNOWN, WELL-DOCUMENTED, AND RECURRING DEFECT. *TR

Mileage: 115,000

2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR CABLE BROKE AND DOOR CAN NOT OPEN ANYMORE. *TR

Mileage: 120,000

2004 TOYOTA SIENNA. THE LOCK ON THE POWER SLIDING DOOR HAS FAILED AND WE ARE UNABLE TO UNLOCK OR OPEN THE DOOR. IT CAN NOT BE USED TO EXIT THE VEHICLE IN THE CASE OF AN EMERGENCY AS THE DOOR IS BASICALLY NON-FUNCTIONAL. *TR

Mileage: 115,000

MY DRIVER SIDE SLIDING DOOR FELL OFF MY 2004 TOYOTA SIENNA. WHEN I LOOKED CLOSELY I FOUND THE CABLE WAS SNAPPED, AND THE DOOR WAS JAMMED WITH THE KIDS INSIDE THE CAR WAS UNABLE TO GO NO WHERE UNTIL A FRIEND WAS ABLE TO HELP US OUT, THE DEALER WANT OVER $1500 TO FIX THE PROBLEM, NO WAY I CAN AFFORD THAT AT THIS TIME, SO THEY SUGGESTED TO CUT THE CABLE AND MAKE THE DOOR MANUAL AND THAT IS WHAT I'M RUNNING ON RIGHT NOW, IT HAPPENED AT 78000 MILES AND THE CAR NOW HAS 89000, AND OF COURSE WARRANTY WAS OVER LONG TIME AGO. *TR

Mileage: 78,000

DRIVER'S DOOR DETENT WELD FAILURE. I HAVE AN '04 TOYOTA SIENNA THAT ON THE DRIVER'S SIDE DOOR USES A DETENT STRAP TO HOLD THE DOOR OPEN AT CERTAIN POINTS. WHERE THE STRAP IS HELD AT, ON THE DOOR, THERE ARE TWO SPOT WELDS THAT ATTACH THE BRACKET TO THE DOOR. THE STRAP IS BOLTED TO THE BRACKET. THE PROBLEM SEEMS TO BE THAT TWO SPOT WELDS ARE NOT STRONG ENOUGH TO HOLD THIS BRACKET. AFTER I FOUND OUT THERE WAS A PROBLEM WITH THE DOOR, I CONTACTED MY LOCAL TOYOTA DEALER, AND THE SERVICE PERSON WAS WARE OF THIS CONDITION . THEY SAID IT IS TOO FAR GONE TO WELD AND REPAIR AND THAT THEY WOULD HAVE TO PUT ON A NEW DOOR. AFTER DISCUSSING IT WITH THIS PERSON AND THE SERVICE MANAGER THE DEALERSHIPS POSITION WAS THAT IT WAS OUT OF WARRANTY AND THAT THE TSB THAT EXTENDED THE WARRANTY WAS EXPIRED DUE TO BOTH MY MILEAGE AND TO THE TIMING OF MY REQUEST. SO, I WANT TO KNOW WHAT IT TAKES TO MAKE THIS OR ANYTHING A"RECALL AND HOW TO FORCE TOYOTA TO PAY FOR THE REPAIR. *TR

Mileage: 90,000

MY 2004 TOYOTA SIENNA XLE LIMITED POWER SLIDING DOOR CABLE SNAPPED AND DOOR WOULDN'T CLOSE, THIS IS A SERIOUS SAFETY ISSUE AND TOYOTA SHOULD TAKE RESPONSIBILITY OF FIXING THIS ON GOING ISSUE WITH THESE SIENNA VANS. THERE COUNTLESS NUMBER OF PEOPLE HAVE THE SAME ISSUE. DEAL COST TO FIX THIS IS OVER $2000. THIS IS TOTALLY UNFAIR FOR CONSUMERS TO PAY SUCH HIGH COST REPAIR FOR WHAT TOYOTA IS RESPONSIBLE FOR IN FIRST PLACE. *TR

Mileage: 50,000

THE DRIVERS SIDE BACK SLIDING DOOR GOT STUCK HALF WAY OPEN POSITION. NOTICED CABLE FOR ELECTRONIC OPENING WAS FRAYED CONSIDERABLY VAN IN THE MANUAL OPEN DOOR MODE AND STILL COULD NOT CLOSE. GOOD NEWS I WAS CLOSE TO HOME WHEN THIS HAPPENED. HUSBAND WAS ABLE TO SHOVE THE DOOR CLOSED AND THEN HAD TOYOTA REPAIR DOOR. DOORS MECHANICS HAS A UNIT WITH "BALL BEARINGS" AND THEY WERE TOTALLY DRY. ALSO, BALL BEARINGS FELL OUT OF ENCLOSED TRACKING UNIT. COST OVER $1600 TO FIX.AUTO WAS WITH TOYOTA FOR 9 DAYS. LUCKILY MY EXTENDED WARRANTY INSURANCE PAID FOR THE WHOLE THING. AUTO UNDER 75,000 MILES. COMPLAINED ABOUT CRUNCHING NOISE WHILE CLOSING SLIDING DOOR, IN THE PAST THREE YEARS....NOT ABLE TO FIND WHAT THE PROBLEM WAS...NOW I KNOW TOYOTA REPAIR PEOPLE DID NOT KNOW WHAT THEY WERE DOING. AGAIN! *TR

Mileage: 72,188

OUR 2004 TOYOTA SIENNA HAS RECENTLY BEEN HAVING SEVERE ISSUES WITH THE POWER SLIDING DOOR. IT WOULD SHUT AND THEN IMMEDIATELY OPEN AGAIN. COULD NOT OPEN THE DOOR MANUALLY. NOW THE SLIDING DOOR ON THE DRIVER'S SIDE WILL NOT OPEN EITHER. A DEFINITE SAFETY HAZARD FOR TWO REAR DOORS THAT WE CAN NOT OPERATE. *TR

Mileage: 100,000

MY 04 SIENNA MINIVAN RIGHT POWER SLIDING DOOR FAILED OPEN. THE CABLE IN THE TRACK BELOW THE REAR WINDOW SEPARATED AND JAMMED THE MECHANISM IN THE REAR HINGE. THIS IS A SIGNIFICANT SAFETY PROBLEM. THE DESIGN OF THE POWER SLIDING DOOR IS FLAWED. THE CABLE APPEARS TO HAVE INADEQUATE PROTECTION FROM THE ENVIRONMENT. AFTER THE METAL CORE OF THE CABLE IS COMPROMISED, IT CAN FAIL IN A WAY TO JAM THE DOOR OPEN WHICH IS WHAT HAPPENED TO MY SIENNA. IF THE CABLE WERE TO BREAK COMPLETELY, THE DOOR WOULD MOVE UNRESTRAINED UNTIL FULL OPEN OR CLOSED. SIENNA MINIVANS WITH THIS DESIGN SHOULD BE RECALLED. THE POWER DOOR HAD ONLY HAD WHAT I CONSIDER NORMAL USAGE. IT'S A MINIVAN SO IT HAS TRANSPORTED KIDS WHICH REQUIRE SLIDING DOOR USAGE. I WAS FORTUNATE THAT MY DOOR FAILED OPEN AT HOME SO I WIFE AND KIDS DIDN'T HAVE TO DRIVE WITH THE DOOR OPEN. I HAD TO DRIVE TO THE DEALER WITH THE DOOR OPEN. IT IS INCONCEIVABLE THAT TOYOTA WOULD DESIGN A DOOR ACTUATION SYSTEM WHERE A SINGLE BROKEN CABLE REQUIRES THE ENTIRE POWER DOOR ASSEMBLY TO BE REPLACED. *TR

Mileage: 118,297

2004 TOYOTA SIENNA XLE AWD LIMITED WITH SECOND LEFT PASSENGER SLIDING DOOR FAILURE. PROBLEM FIRST OCCURRED IN SEP 2008 WITH DOOR STICKING WITH OPEN/CLOSE. REFERRED BY TOYOTA TO AUTO BODY SHOP IN NOV 2008 FOR REPAIR - MOTOR/HINGE REPLACED. FAILED AGAIN AFTER REPAIR AND REPAIRED 3/18/2009 BY REPLACING DOOR ASSEMBLY. NOW DOOR IS FROZEN AGAIN AND WILL NOT OPEN AUTOMATICALLY OR MANUALLY. *TR

Mileage: 79,185

NO EVENTS LEADING TO FAILURE. OCT. 2008: PASSENGER SIDE POWER DOOR CABLE CAME OFF TRACK NOT ALLOWING FOR DOOR TO BE OPENED. REPAIRED NOV. 2008- CABLE REPLACED BUT OLD PART NOT AVAIL. VERY EXPENSIVE TO REPAIR (OVER $1000-$1700 EST. FROM TOYOTA) NOV. 2009-DRIVER SIDE POWER DOOR CABLE CAME OFF TRACK HAVING SAME PROBLEM. HAVE NOT YET REPAIRED. THIS IS VERY UNSAFE. SHOULD THERE BE AN EMERGENCY I AM UNABLE TO RETRIEVE 4 CHILDREN IN CARSEATS (AGES 3-6) FROM REAR OF CAR ON DRIVER SIDE. I CANNOT AFFORD THIS REPAIR EVERY YEAR. [XXX] WE ARE ONLY OWNERS OF THIS VEHICLE. PURCHASED NEW IN 2004. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 55,000

SPOT WELD ON DRIVERS DOOR IS FAILING. ONCE THIS WELD COMPLETELY FAILS THE DOOR WILL SWING FREELY AND COULD SLAM ON ME OR MY CHILDREN. CONTACTED THE DEALER AND TOYOTA AND THERE IS AN EXTENDED WARRANTY FOR 5 YRS OR 100,000 MILES. MY VAN IS 6 YEARS OLD AND NOT COVERED. THIS PROBLEM STARTED AFTER THE WARRANTY WAS OVER. TOYOTA WILL CHARGE $900 TO CORRECT THIS PROBLEM. THIS SHOULD BE A RECALL THERE ARE HUNDREDS OF THOUSANDS OF SIENNAS WITH THIS ISSUE AND IT IS A KNOWN MANUFACTURERS DEFECT. *TR

Mileage: 68,500

2004 TOYOTA SIENNA XLE DRIVER SIDE POWER SLIDING CABLE SNAPPED. THIS HAD BEEN AN ISSUE ON A NUMBER OF TOYOTAS WITH POWER SLIDING DOOR. ISSUE IS NOT RESOLVE. DOOR IS NOT OPERATIONAL. *TR

Mileage: 100,000

2004 TOYOTA SIENNA 1) 3 TIMES MY VAN HAS LOCKED ALL THE DOORS WITHOUT ME PUSHING THE LOCK BUTTON. EACH TIME I HAD UNLOCKED THE CAR AND OPENED AND CLOSED AT LEAST 2 DOORS. THEN CLICK THE DOORS LOCKED. THE LAST TIME IT HAPPENED MY 24 MONTH OLD WAS IN THE CAR. I HAD TO CALL THE FIRE DEPARTMENT TO GET HER OUT. I HAD LEFT THE KEYS ON THE FRONT SEAT AND THE REMOTE WAS LAYING FACE UP. MY BABY WAS IN HER CARSEAT IN THE BACK. I CLOSED THE DOOR TO PUT THE SHOPPING CART AWAY AND CLICK THE DOORS LOCKED. NOTHING TOUCHED THE REMOTE, AND IT LOCKED. THAT WAS 2 MONTHS AGO AND IT HASN'T HAPPENED SINCE. 2)POWER DOOR FAILED AFTER 5 YEARS. TO EXPENSIVE TO FIX. 3) STRUTS ON THE REAR HATCH FAILED AT 90,000 MILES. THIS IS NOT A POWER HATCH. THIS IS QUITE DANGEROUS AS THE DOOR IS HEAVY AND WILL CLONK YOU IN THE HEAD IF YOU ARE NOT CAREFUL. MY KIDS ARE NOT ALLOWED TO OPEN THAT DOOR ANY MORE. I AM SO AFRAID OF SMASHED HEADS AND FINGERS. *TR

TOYOTA SIENNA 2004 AUTOMATIC DOOR (PASSENGER SITE) CABLE THAT OPENS THE DOOR SNAPPED AND BROKE. A BURNING SMELL OCCUR BUT NO FIRE. I WAS LOOKING TO FIX THIS PROBLEM. DEALER WANTS TO CHARGE ME $ 1800.00. I FOUND ON SEVERAL BLOGS THAT THIS IS A COMMON PROBLEM. I AM WONDERING IF THIS IS A MANUFACTURING PROBLEM. *TR

Mileage: 80,000

2004 TOYOTA SIENNA SLIDING DOORS GET STUCK AND STOP WORKING WHEN THERE IS COLD WEATHER, SNOW. *TR

Mileage: 60,332

REAR SLIDING DOOR (PASSENGER SIDE) WOULD NOT CLOSE. THERE IS A CABLE HANGING FROM THE BACK (3RD WINDOW) AREA. I CANNOT EVEN OPEN THE DOOR MORE THAN MAYBE 6 INCHES. THE MOTOR SOUNDS LIKE IT IS TRYING TO OPEN/CLOSE THE DOOR, BUT IT DOES NOT MOVE! AGAIN, I CANNOT EVEN USE THE DOOR AT THIS POINT!!! *TR

Mileage: 104,000

ON MY 2004 TOYOTA SIENNA MINIVAN THE REAR HATCHBACK GAS STRUTS HAVE FAILED. THIS IS A DANGEROUS SITUATION THAT COULD EASILY GET A SMALL CHILD KILLED. I ALMOST HAD THIS HAPPEN WHEN MY 5 YEAR OLD WAS HELPING TO GET GROCERIES OUT WHILE I WAS HOLDING THE GATE OPEN IT SLIPPED AND CAME CRASHING DOWN. LUCKILY HE HAD JUST MOVED AND IT MISSED HIM. THESE GAS STRUTS ARE A RECALL ITEM ON THE POWER OPERATED LIFT GATES, WHY AREN'T THEY ON THE MANUAL ONES. AND THE COST OF REPLACEMENTS IS TERRIBLE, $180/EA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

Mileage: 72,000

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY MANUAL SLIDING DOOR WON'T LATCH EITHER, BUT IT IS A WELDING ISSUE. ON THE BACK OF THE DOOR THE LATCH THAT IS SUPPOSED TO KEEP THE DOOR CLOSED CAME LOOSE FROM THE DOOR & IS JUST FLOATING INSIDE THE DOOR. HAS ANYONE ELSE HAD THIS PROBLEM? IT SEEMS TO BE IN CONJUNCTION WITH THE OTHER WELDING ISSUE TOYOTA HAD WITH THE FRONT DOORS. THIS PROBLEM OCCURRED ABOUT 4 MONTHS AGO, & NOW MY FRONT DOOR HAS HAD THE WELDING COME LOOSE, WHICH WAS A RECALL. PLEASE LET ME KNOW IF YOU'VE HEARD OF ANYONE ELSE HAVING THIS PROBLEM. THANK YOU. [XXX] *TR

ONE SIDE AUTOMATIC SLIDING DOORS ON MY TOYOTA SIENNA WON'T OPEN AND YOU CANNOT MANUALLY OVERRIDE WITHOUT LOSING FUNCTION OF THE OTHER DOOR AND WE HAVE FOUND SITE AFTER SITE WHERE THIS IS HAPPENING TO MORE THAN JUST US AND WE ARE CONCERNED FOR OUR SAFETY IN A VEHICLE WHERE THE DOOR WON'T OPEN. THE FIX ACCORDING TO THE DEALER IS ANYWHERE FROM 1200.00 TO 1800.00 AND WE FEEL AS THOUGH THAT IS STEEP AND THEY SHOULD RECALL THIS SINCE IT IS NOT JUST ONE FAMILY REPORTING THIS PROBLEM. *TR

Mileage: 130,000

FOR THE PAST 2 MONTHS, WE HAVE BEEN HAVING PROBLEMS WITH OUT 2004 TOYOTA SIENNA AUTOMATIC RIGHT SLIDING DOOR IN OUR MINIVAN. THE DOOR NOW CANNOT BE OPENED FROM THE INSIDE. THE DOOR MUST BE OPENED FROM THE OUTSIDE, WHICH IS A SAFETY ISSUE. THE TOYOTA DEALERSHIP WILL REPLACE THE ENTIRE DOOR MOTOR AND MECHANISM FOR ABOUT $1500. THE DOOR IS APPARENTLY NOT COVERED BY THE EXTENDED WARRANTY THIS IS UNACCEPTABLE. THIS CAR SHOULD BE RECALLED BECAUSE DOORS THAT CANNOT OPEN FROM THE INSIDE ARE A SAFETY HAZARD. A SIMPLE GOOGLE SEARCH OF THIS EXACT ISSUE YIELDS HUNDREDS OF COMPLAINTS. OBVIOUSLY, THERE IS A QUALITY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

Mileage: 60,000

MY 2004 TOYOTA SIENNA HAS 64K MILES. ABOUT 1 YEAR AGO, THE PASSENGER SIDE AUTOMATIC SLIDING DOOR STARTED WORKING INTERMITTENTLY WHEN USING KEY FOB, AND BUTTONS INSIDE THE CAR. HOWEVER, PULLING ON THE HANDLES FROM INSIDE THE CAR OR OUTSIDE USUALLY OPENS THE DOOR. BEGINNING A FEW WEEKS AGO, THE DOOR IS COMPLETELY CLOSED AND WILL NOT OPEN AT ALL. A QUICK SEARCH ON THE INTERNET REVEALED MY PROBLEM IS NOT AN ISOLATED CASE. DEALER QUOTED $2500-3000 TO REPAIR IT. NOW MY KIDS HAVE TO USE THE DOOR ON THE DRIVER SIDES STEPPING INTO TRAFFIC GETTING IN AND OUT OF THE CAR. *TR

THIS IS FOR A TOYOTA SIENNA XLE LIMITED 2004. THE CABLES HAVE SNAPPED ON BOTH SIDE SLIDING DOORS MAKING THEM INOPERABLE AS AUTOMATIC DOORS AND HAZARDOUS WHEN USED AS MANUAL SLIDERS. *TR

Mileage: 80,000

THE PASSENGER SIDE AUTOMATIC DOOR ON MY 2004 TOYOTA SIENNA OPENS HALF WAY AND THEN PRODUCE A HORRIBLE NOISE AS IF SOMETHING IS STUCK AND THEN TRIES TO GO BACK TO LATCH POSITION. *TR

HELLO, OUR 2004 TOYOTA SIENNA XLE DRIVER SIDE SLIDING DOOR WIRE SNAPPED DAY BEFORE YESTERDAY. I TOOK IT TO THE NEAR BY TOYOTA DEALER AND THEY TOLD ME THAT SINCE I AM OUT OF WARRANTY IT COST ME AROUND $2340. I DIDN'T EXPECT THIS FROM A WELL RATED AUTO COMPANY AND I AM NOT AT ALL HAPPY. I EVEN WENT THROUGH SOME WEBSITES WHERE THEY WROTE ABOUT THE SAME ISSUE. I AM VERY FRUSTRATED ABOUT THIS AND WOULD LIKE TO FILE A COMPLAINT. HOPE THE COMPANY UNDERSTAND THE ISSUE AND TRY TO FIX IT AND RESOLVE THE ISSUE BY FIXING THE EXISTING VEHICLES. *TR

Mileage: 70,000

THE SLIDING DOORS ON OUR TOYOTA SIENNA ARE DEFECTIVE. THEY STICK SHUT FREEZE IF THE TEMPERATURE GETS LOW ENOUGH OR THERE IS ENOUGH MOISTURE. IT'S HARD TO PREDICT THE CIRCUMSTANCE BUT THE FACT IS, OUR KIDS CANNOT GET IN OR OUT OF THE VAN AND WE HAVE HAD TO DRIVE IT ANYWAY, THREE DIFFERENT BEEPERS GOING OFF ALL THE WAY. I HAVE READ THAT THIS IS A COMMON PROBLEM FOR THE SIENNA AND YET TOYOTA CONTINUES TO DO NOTHING ABOUT IT, DENYING IT, IN FACT. IF WE WERE IN AN ACCIDENT, AND HAD TO ESCAPE QUICKLY, ONLY THE DRIVER AND PASSENGER COULD ESCAPE. WHEN SIDE DOORS ARE FROZEN SHUT, KIDS HAVE TO EXIT THROUGH THE BACK DOOR WHICH IS ALSO DANGEROUS. I KNOW MY 2004 IS PAST THE WARRANTY, BUT IF THIS IS A COMMON A PROBLEM AS I HAVE READ, SHOULDN'T THERE BE A RECALL? *TR

CABLE SNAPPED FROM DRIVER SLIDING DOOR. CANNOT FULLY OPEN IT ANYMORE. USELESS DOOR. *TR

POWER SLIDING DOOR ON MY VAN QUIT WORKING. DOOR IS STUCK HALF OPENED. TOOK TO TOYOTA SAID IT WAS A COMMON PROBLEM BUT THE WARRANTY WONT COVER. THEY SAID IT WAS DUE TO DOOR SAG DUE TO HINGE BUT THIS IS NOT THE CASE I CUT A STEEL CABLE AND WAS ABLE TO CLOSE THE DOOR MANUALLY. IT WORKS FINE MANUALLY YOU WOULD THINK IT WAS DUE TO WHAT THEY SAID IT WOULDN'T CLOSE AT ALL. MANY PEOPLE ARE HAVING THIS PROBLEM AND TOYOTA IS DOING NOTHING ABOUT IT. *TR

Mileage: 42,000

I HAVE A 2004 TOYOTA SIENNA. I HAVE SLIDER DOORS THAT I HAVE BEEN OPERATING MANUALLY FOR SEVERAL MONTHS AS THEY WERE BROKEN AND WERE TOO EXPENSIVE TO FIX. I WAS CLOSING THE SLIDER DOOR TODAY WHEN IT POPPED OFF ITS' TRACK AND SMASHED INTO THE BACK WINDOW OF THE VAN SPRAYING HUGE CHUNKS OF GLASS ALL OVER THE BACK SEAT. THE SLIDER DOOR WAS HANGING OFF THE VAN ABOUT A FOOT AWAY FROM THE VAN. THERE WERE THREE LITTLE GIRLS IN THE VAN WHO WERE VERY SCARED BUT LUCKILY THEY WERE NOT HURT. MY DAUGHTER WAS HEADED TO THE BACK SEAT WHEN I PULLED THE SLIDER DOOR CLOSED AND THE INCIDENT OCCURRED. IF SHE HAD BEEN SEATED IN THE BACK SEAT, SHE WOULD HAVE BEEN INJURED BADLY BY THE BROKEN GLASS. I HAD THE CAR TOWED TO TOYOTA. THE VAN DOOR WAS HANGING OFF THE VAN IN SUCH A PRECARIOUS POSITION, THE TOW TRUCK DRIVER HAD ME SIGN A DAMAGE WAIVER SINCE HE WAS HESITANT TO TRANSPORT IT. *TR

Mileage: 58,000

I HAVE A 2004 TOYOTA SIENNA. I HAVE SLIDER DOORS THAT I HAVE BEEN OPERATING MANUALLY FOR SEVERAL MONTHS AS THEY WERE BROKEN AND WERE TOO EXPENSIVE TO FIX. I WAS CLOSING THE SLIDER DOOR TODAY WHEN IT POPPED OFF ITS' TRACK AND SMASHED INTO THE BACK WINDOW OF THE VAN SPRAYING HUGE CHUNKS OF GLASS ALL OVER THE BACK SEAT. THE SLIDER DOOR WAS HANGING OFF THE VAN ABOUT A FOOT AWAY FROM THE VAN. THERE WERE THREE LITTLE GIRLS IN THE VAN WHO WERE VERY SCARED BUT LUCKILY THEY WERE NOT HURT. MY DAUGHTER WAS HEADED TO THE BACK SEAT WHEN I PULLED THE SLIDER DOOR CLOSED AND THE INCIDENT OCCURRED. IF SHE HAD BEEN SEATED IN THE BACK SEAT, SHE WOULD HAVE BEEN INJURED BADLY BY THE BROKEN GLASS. I HAD THE CAR TOWED TO TOYOTA. THE VAN DOOR WAS HANGING OFF THE VAN IN SUCH A PRECARIOUS POSITION, THE TOW TRUCK DRIVER HAD ME SIGN A DAMAGE WAIVER SINCE HE WAS HESITANT TO TRANSPORT IT. *TR

Mileage: 58,000

2004 TOYOTA SIENNA. THE DRAIN SYSTEM PLUGGED IN MY MOONROOF WITH DEBRIS AFTER A HEAVY RAIN. FLOODED THE HEADLINER AND WENT INTO THE DASH AND SCREWED UP THE ELECTRICAL SYSTEM. WINDOWS STOPPED WORKING, ALARM WAS GOING OFF IN THE MIDDLE OF THE NIGHT. ON THE HIGHWAY, THE DRIVERSIDE SLIDING DOOR STARTED OPENING ON IT'S OWN WHERE MY ONE YEAR OLD CHILD'S SITS AT 65 MPH. IT IS A FLAWED DESIGN WITH NO SCREEN PROTECTION OF ANY KIND TO KEEP DEBRIS OUT. IT PLUGS OFF AND FILLS THE VEHICLE WITH WATER SHORTING OUT THE ELECTRICAL SYSTEM. *TR

I HAVE BEEN HAVING PROBLEMS WITH MY 2004 TOYOTA SIENNA'S PASSENGER SLIDING DOOR SINCE WE BOUGHT IT 2 YEARS AGO. I HAVE TAKEN IT IN TO HAVE THE CABLE LOOKED AT, THE INTERIOR LIGHTS CLICKING (APPARENT ELECTRICAL ISSUE WITH THE CABLE) AND THE DOOR. IN THE COLD THE DOOR FREEZING SHUT SO THAT MY KIDS HAVE TO CLIMB IN THROUGH THE FRONT OR BACK OF THE VEHICLE (LIKE THE DOG). THE DOOR GETTING STUCK, AND NOT CLOSING ALL THE WAY, AND HAVING TO SWITCH IT TO MANUAL MODE TO CLOSE IT. THE SENSOR ON THE DOOR, NOT WORKING, AND ALMOST SQUISHING MY CHILD. THIS MORNING THE DOOR FELL OFF THE TRACK AND BROKE MY BACK WINDOW. THERE WERE SCREWS LOOSE, THAT ARE SUPPOSE TO HOLD THE DOOR TO THE ROLLER. THE ROLLERS WERE OUT OF THE TRACK, WHICH IS WHAT BROKE THE WINDOW I BELIEVE. I DON'T KNOW WHAT WAS HOLDING THE DOOR ON. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AS IT WAS UNDRIVEABLE. THE TOW TRUCK DRIVER HAD TO STRAP THE SLIDING DOOR TO THE REST OF THE VAN IN ORDER TO TOW IT. I AM SHOCKED TO FIND OUT THAT THERE ARE VERY MANY OTHERS WITH THIS SAME ISSUE. THE VEHICLE WAS NON FUNCTIONING BECAUSE THE DOOR WOULD NOT STAY ON! WHAT WILL IT TAKE TO FIX THIS PROBLEM? *TR

Mileage: 120,000

OUR 2004 SIENNA SLIDING DOOR BECAME STUCK OPEN AND WE WERE FORCED TO CUT THE CABLE IN ORDER TO SHUT THE DOOR. THE TOYOTA DEALER QUOTED SEVERAL THOUSAND $$ TO FIX IT. THE CABLE REMAINS CUT AND WE NOW USE IT AS A MANUAL OPENING DOOR. *TR

Mileage: 85,000

BOTH REAR SLIDING DOOR CABLES OF OUR 2004 TOYOTA SIENNA HAVE SNAPPED, CAUSING THE AUTOMATIC DOORS NOT TO WORK. DRIVERS SIDE REAR SLIDING DOOR CAME OFF OF THE REAR TRACK AFTER CABLE SNAPPED. *TR

Mileage: 108,000

NO PRIOR PROBLEMS. THE AUTOMATIC DOOR AND IT'S SAFETY FEATURE OF NOT CLOSING WHEN SOMETHING IS IN THE WAY STOPPED WORKING. THE DOOR WILL NOT OPEN COMPLETELY AND WHEN CLOSING IT CLOSES ON ANYTHING IN IT'S WAY. SOMETIMES IT WILL NOT CLOSE OR OPEN AT ALL. IF THE BUTTON IS ENGAGED TO TURN THE AUTOMATIC DOOR OFF THE DOOR WILL NOT BUDGE. IT WILL NOT WORK IN MANUAL MODE. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS OF YET, AS THE EXPENSE IS PROHIBITIVE. *TR

Mileage: 108,000

I HAVE A TOYOTA SIENNA 2004. I HAVE AROUND 85K MILES ON THE VAN AND THE POWER SLIDING DOOR GOT STUCK IN THE OPEN POSITION. I WAS ABLE TO JAM IT CLOSED WITH QUITE A BIT OF FORCE. THE NEXT DAY THE OTHER DOOR FROZE OPEN AND I COULD NOT CLOSE. I BROUGHT IT TO THE DEALER WITH THE DOOR OPEN AND THEY CAN'T CLOSE EITHER AND TELL ME IT NEEDS A MOTOR AND CABLE ASSEMBLY FOR $1,700. THEY HAVEN'T TOLD ME WHAT THE FIRST DOOR NEEDS. I CAN SEE ON THE INTERNET THAT THIS IS A COMMON PROBLEM BUT TOYOTA DENIES IT. I DON'T THINK IT IS TERRIBLY SAFE TO HAVE A DOOR LOCK OPEN. FORTUNATELY WE WERE AT HOME WHEN IT WOULDN'T CLOSE AND SO I DIDN'T HAVE TO HAVE CHILDREN RIDE IN THE BACK WITH THE DOOR OPEN. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED WITH THE PASSENGERS SIDE SLIDING DOOR OPEN, THE CONTACT WAS UNABLE TO CLOSE THE DOOR. SHE ATTEMPTED TO UTILIZE THE KEYLESS REMOTE BUT TO NO AVAIL. SHE THEN ATTEMPTED TO CLOSE THE DOOR MANUALLY BUT WHEN DOING SO, BROKE A CABLE. THE DOOR WAS NO LONGER BEING UTILIZED DUE TO THE MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 74,412. UPDATED 10/13/10*BF UPDATED 10/19/10

Mileage: 74,000

DRIVERS SIDE PASSENGER SLIDING DOOR WILL NOT OPEN. THIS OCCURRED ON APRIL 27TH 2010. I WAS TRYING TO OPEN THE DOOR TO LET MY CHILDREN OUT OF THE VAN, AND IT WOULDN'T BUDGE. I CHECKED TO MAKE SURE THAT THE DOORS WERE UNLOCKED. THEY WERE BUT DOOR STILL WOULD NOT OPEN. *TR

Mileage: 61,000

THE POWER SIDE DOOR CABLE ON MY 2004 SIENNA IS CRACKING. THE CABLE HASN'T SNAPPED, YET, BUT IF WE KEEP USING THE DOOR, IT WOULD, CREATING A VERY HAZARDOUS SITUATION. THE DOOR IS UNUSABLE NOW. *TR

Mileage: 46

SIENNA 2004 LE ATTEMPTING TO OPEN THE PASSENGER SIDE REAR POWER SLIDING DOOR THE MECHANISM MADE A CLICKING SOUND AND THE CABLE SNAPPED. THE MOTOR STILL APPEARS TO BE FUNCTIONING BUT ONE OF THE 2 CABLES OPERATING THE DOOR (BRAIDED METAL CABLE) SNAPPED AND NOW THE DOOR ONLY SLIDES PART WAY OPEN IN THE 'MANUAL' MODE. I HAVE ONLY 83,000 KMS ON THIS 2004 SIENNA LE AND WAS SHOCKED TO SEE THIS FAILURE. HOWEVER, I FEEL LUCKY THAT NEITHER OF MY CHILDREN WERE INJURED BY THE CABLE OR MECHANISM FAILURE. NOW I AM OPERATING THE DOOR IN MANUAL MODE BUT IT IS NOT OPENING CORRECTLY AND I AM WORRIED THAT IT MAY OPEN INCORRECTLY AND CAUSE A SAFETY HAZARD. *TR

Mileage: 52,195

I WAS SHUTTING DOOR WHEN POWER SLIDING DOOR STUCK HAD TO MANUAL OVERRIDE TO SHUT. CABLE BROKE. BROUGHT TO DEALER THEY CUT THE CABLE TO ALLOW DOOR TO OPEN. THEN OTHER DOOR HAD SAME THING HAPPEN 6 HOURS LATER. BOTH DOORS, DIFFERENT INCIDENTS, SAME DAY. *TR

Mileage: 102,405

THE AUTOMATIC SLIDING DOORS ON OUR 2004 TOYOTA SIENNA WILL NOT OPEN OR CLOSE. THIS LOCKS MY CHILDREN IN THE BACK WITHOUT SAFE ACCESS TO EXIT. *TR

Mileage: 82,000

THE CABLE TO THE AUTOMATIC PASSENGER SIDE SLIDING DOOR RUSTED AND SNAPPED. WE PUSHED THE BUTTON BY THE STEERING WHEEL TO MAKE IT A MANUAL DOOR SINCE IT WAS GOING TO COST BETWEEN 1,400 AND 1,600 DOLLARS DEPENDING ON THE DEALERSHIP WE ASKED. HOWEVER THE ONLY WAY TO CLOSE THE DOOR ONCE FULLY OPENED IS TO REACH INSIDE THE DOOR AND PULL THE INSIDE HANDLE TO UNLOCK THE HOLDING MECHANISM TO KEEP THE DOOR FROM SLIDING SHUT. MY 10 YEAR OLD SON WAS GETTING OUT OF THE CAR AND SHUTTING THE DOOR BY USING THE INSIDE HANDLE TO UNLATCH THE DOOR WHEN HIS FINGERS WERE SMASHED IN THE DOOR. *TR

SIENNA 2004 XLE VAN. THE REAR SIDE POWER DOOR STOPPED WORKING. THE CABLE HAD BROKEN AND HENCE THE POWER DRIVE FOR OPENING AND CLOSING THE DOOR WOULD NOT WORK. THE DOOR COULD BE OPENED BY SLIDING THE DOOR MANUALLY. I TOOK THE VAN INTO THE DEALERSHIP TO HAVE THE PART REPLACED. THEY WERE UNABLE TO GET TO THE REPAIR AND WE WERE LEAVING TOWN. I ASKED THEM IF THE CAR WAS SAFE TO DRIVE AS THERE WAS NO WAY TO DISABLE THE DOOR FROM USE AND THERE WOULD BE CHILDREN IN THE REAR WHO WOULD BY HABIT REACH TO OPEN THE DOOR. THE SERVICE MANAGER ASSURED ME IT WAS FINE - ONLY DIFFICULT TO OPEN MANUALLY AND EVEN CAME TO THE VEHICLE TO DEMONSTRATE. THE NEXT MORNING, MY HUSBAND DROVE THE VAN TO ON ERRANDS BEFORE LOADING UP TO TAKE IT ON VACATION. HE UNTHINKINGLY OPENED THE REAR PASSENGER DOOR RESULTING IN THE FAR BACK SIDE WINDOW SHATTERING AND THE DOOR FALLING OFF ONTO THE GROUND. IF THERE HAD BEEN SOMEONE SEATED IN THE VEHICLE, THEY WOULD HAVE BEEN COVERED IN GLASS. IF A CHILD HAD OPENED THE DOOR, IT WOULD HAVE FALLEN ON HIM. WE TOOK THE VAN TO THE DEALERSHIP AND CALLED THE TOYOTA CORPORATE LINE - BOTH REFUSED TO ACKNOWLEDGE THAT THE ISSUE WAS A SAFETY PROBLEM WE TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP WHO TOLD US THAT THE CABLE SYSTEM WAS NO LONGER AVAILABLE AND HAD BEEN REPLACED BY A DIFFERENT SYSTEM WHICH MAY HAVE BEEN BECAUSE OF THE POTENTIAL SAFETY AND POOR ENGINEERING DESIGN. I WROTE LETTERS TO TOYOTA BUT RECEIVED NO RESPONSE. *TR

Mileage: 125,000

I AM WRITING YOU BECAUSE OF AN APPARENT CONTINUING ISSUE WITH THE AUTOMATIC SLIDING DOOR ON MY 2004 TOYOTA SIENNA, PASSENGER SIDE. IN 2009 THE DOOR QUICK FUNCTIONING ALTOGETHER. WE TOOK IT TO THE DEALER AND WERE TOLD THAT THE MOTOR NEEDED REPLACING. THE DOOR WOULD NOT OPEN MANUALLY OR AUTOMATICALLY AND BECAUSE WE HAVE SMALL CHILDREN WE NEEDED THAT DOOR TO WORK PROPERLY. WE HAD THE MOTOR REPLACED AT COST OF $761 ON JUNE 3, 2009. NOW LESS THAN A YEAR LATER THE SAME DOOR IS NOT WORKING AGAIN. NOW THE DEALER IS TELLING US THAT WE YET ANOTHER PART WITHIN THE DOOR REPLACED FOR A COST OF $1,100. AFTER RESEARCHING THIS SUBJECT ON THE INTERNET THERE SEEMS TO BE A CONSISTENT PROBLEM WITH THESE AUTOMATIC DOORS ON TOYOTA'S. I AM NOT TRYING TO PILE ON TOYOTA WHILE THEY ARE HAVING QUALITY ISSUES. I ACTUALLY OWN A TOYOTA TRUCK TOO. HOWEVER, I DO WANT THE AUTOMATIC DOOR TO WORK AS IT SHOULD AND NOT TO HAVE THE MOTOR REPLACED EVERY 8 MONTHS. THE SAFETY MECHANISM ON THESE DOORS DOES NOT FUNCTION AS THEY SHOULD EITHER. I HAVE NOTICE THAT IF THE BOTTOM TO CLOSE THE DOOR IS PUSHED AND SOMEONE IS IN-BETWEEN THE DOOR AND THE FRAME THAT THERE IS A GREAT DEAL OF PRESSURE APPLIED BEFORE THE DOOR WILL REVERSE. IF A CHILD WERE TRAPPED IN-BETWEEN THEN IT COULD CAUSE SOME SERIOUS INJURY. FOR A ADULT THERE IS ENOUGH PRESSURE TO CAUSE PAIN. THERE ARE SOME SERIOUS ISSUES WITH THESE AUTOMATIC DOORS THAT NEED TO BE ADDRESSED. *TR

Mileage: 84,300

DRIVER SIDE PASSENGER DOOR ON A 2004 TOYOTA SIENNA MINI VAN WILL NOT CLOSE. NORMAL USE OF THE DOOR. IT IS ELECTRONIC OPENING AND CLOSING. HOWEVER THE DOOR GOES TO SHUT AND THEN CONTINUOUSLY OPENS BACK UP AS IF A SENSOR WON'T LET IT CLOSE. HOWEVER WHEN SWITCHING TO MANUAL, THE DOOR DOES NOT CLOSE EITHER. NOTHING IN THE DOOR RUNNER WOULD CAUSE IT NOT TO CLOSE, CLEANED OUT ALL DOOR RUNWAYS AND OPENINGS. SOMETHING WITH THE DOOR CLASP NOT CLOSING AROUND THE HATCH OF THE DOOR PREVENTS THE DOOR FROM REMAINING CLOSED. THE SAFETY ISSUE IS THE DOOR DOES ON SOME OCCASIONS START OPENING WHILE DRIVING. TOYOTA DEALER SAYS ITS OUR FAULT AND THAT IT WOULD COST CLOSE TO $2,000 DOLLARS TO FIX. MONEY IS NOT THE OBJECT HERE, IT IS A KNOWN ISSUE WITH MANY SIENNA OWNERS AND THIS IS JUST ANOTHER EXAMPLE OF THEIR POOR QUALITY WORKMANSHIP. *TR

Mileage: 100,000

2004 TOYOTA SIENNA REAR SLIDING DOOR GUIDE WIRE SNAPPED. WAS TOLD BY TOYOTA IT WOULD COST ME 1500 - 1800 TO FIX. I HAVE TO PURCHASE ENTIRE DOOR MOTOR ASSEMBLY WITH GUIDE WIRE. *TR

Mileage: 138,800

I OWN A 2004 TOYOTA SIENNA. BOTH SIDE DOOR CABLES HAVE SNAPPED SEVERAL MONTHS AGO. I ASKED THE DEALER FOR AN ESTIMATE TO REPAIR BOTH DOOR CABLES AND THEY TOLD ME APPROX. $3200.00. I SAID NO THANK YOU! I HAVE BEEN USING THE DOORS MANUALLY SINCE THE CABLES SNAPPED. NO ONE AT THE DEALER TOLD ME USING THE DOOR MANUALLY WOULD BE A PROBLEM. TODAY, I TOOK A BOX OUT OF THE SIDE DOOR BEHIND THE DRIVERS DOOR. WHEN I ATTEMPTED TO CLOSE THE DOOR MANUALLY, THE SLIDING DOOR CAME OFF THE TRACK, DROPPED DOWN AND SCRATCHED THE SIDE PANEL AND BLEW OUT THE SIDE REAR WINDOW. I HAVE NEVER HEARD OF THIS HAPPENING. THANK GOD NO ONE WAS INSIDE WHEN THE WINDOW BLEW IN, THERE WAS GLASS EVERYWHERE. NO ONE WAS HURT. I HAD THE VAN TOWED TO THE DEALER. I WILL FIND OUT THE ESTIMATE TO REPAIR THE PROBLEM TOMORROW. I FEEL THESE CABLES SHOULD NOT HAVE SNAPPED IN THE FIRST PLACE. *TR

Mileage: 127,000

2004 TOYOTA SIENNA POWER SLIDING DOOR CABLE SNAPPED AND RUINED SLIDING DOOR MOTOR. DEALER TO CHARGE $2000 FOR FIX. 1 YEAR EARLIER PASSENGER DOOR CABLE SNAPPED. SAME ISSUES. *TR

Mileage: 71,000

MY 2004 TOYOTA SIENNA LE POWER DOOR, PASSENGER SIDE, HINGE IS LOOSE FROM ITS TRACK AND THE DEALER WANTS $500 TO REPAIR. MY VAN HAS 128,000 MILES BUT THE REASON WE BOUGHT THE TOYOTA AND NOT THE HONDA WAS BECAUSE OF TOYOTA'S REPUTATION. I REALIZE THE VAN HAS OVER 100,000 MILES BUT I THOUGHT THIS PART SHOULD HAVE LASTED LONGER. THE DOOR NOW ONLY WORKS MANUALLY AND IS DIFFICULT TO OPEN THUS IT'S A REAL HASSLE IF YOU HAVE KIDS IN THE BACK SEAT. IT SEEMS TO HAVE FAILED PREMATURELY AS I THOUGHT TOYOTAS LASTED LONGER. THE DEALER HAS ORDERED THE PART AND THIS IS A TWO WEEK TURNAROUND ITEM BUT AFTER READING THE BLOGS I NEED TO FILE A COMPLAINT AS THIS TYPE OF PROBLEM LOOKS TO BE QUITE COMMON. MY OTHER VEHICLE IS A TACOMA 2005 AND IT HAS A FEW COSMETIC PROBLEMS AS WELL. SPECIFICALLY, THE SUN VISORS ARE DEFECTIVE; I REPLACED THE DRIVERS SIDE AT A COST OF $75 AND THE PASSENGER IS DOING THE SAME THING. MY NEXT VEHICLE WILL BE A HONDA. *TR

Mileage: 128,000

BOTH OF THE SLIDING DOORS ON MY 2004 SIENNA ARE NOT OPENING. THE MANUAL DOOR IS LOCKED AND WILL NOT OPEN FROM BOTH THE INSIDE AND OUTSIDE. THE POWER DOOR WILL OPEN AN INCH OR TWO AND THEN LOCKS UP. *TR

Mileage: 75,000

THE SLIDING DOOR ON MY SIENNA BROKE. I LOOKED ONLINE SEVERAL YEARS AGO WHEN THIS HAPPENED, AND NOTICED THIS APPEARS TO BE A COMMON PROBLEM WITH THE SIENNA. SINCE IT NO LONGER AUTOMATICALLY OPENS/CLOSES, IT NEEDS TO BE CLOSED MANUALLY. BUT, THE DOOR IS VERY HEAVY AND IT IS DIFFICULT TO CLOSE IT SECURELY. IN FACT, MY CHILDREN ARE UNABLE TO CLOSE IT BECAUSE OF ITS WEIGHT AND THEREFORE THE DOOR MUST ALWAYS BE CHECKED. WHEN THE DOOR BROKE, I WAS OUT WITH ALL 3 OF MY CHILDREN AND BASICALLY STRANDED BECAUSE I CERTAINLY COULDN'T DRIVE THE CAR WITH A DOOR THAT WOULDN'T CLOSE. WE HAD TO CUT THE CORD TO FREE THE DOOR AND ALLOW IT TO CLOSE IN ORDER TO GET HOME. ALSO -- RELATED TO SLIDING DOORS...THE OTHER SLIDING DOOR ON MY SIENNA DOES WORK. HOWEVER, IT DOESN'T NOT STOP SLIDING WHEN IT COMES INTO CONTACT WITH A PERSON. IT CONTINUES TO APPLY PRESSURE TO THE PERSON STANDING IN THE DOORWAY UNTIL IS SQUEEZES YOU QUITE TIGHT...THEN FINALLY LETS UP. (I KNOW THIS FROM PERSONAL EXPERIENCE.) SO FAR, MY KIDS HAVEN'T HAD THEIR HANDS CLOSED IN THE DOOR, BUT I'M SURE THAT IF THEY DO, IT WILL BE A VERY VERY UNPLEASANT EXPERIENCE. I THOUGHT THE SLIDERS WERE SUPPOSED TO STOP SLIDING IF THEY MET ANY RESISTANCE AT ALL. OVERALL, I'M PRETTY UNHAPPY ABOUT THE DOOR SITUATION. *TR

Mileage: 30,000

PASSENGER SLIDING DOOR CABLE CORRODED AND SNAPPED. *TR

Mileage: 78,000

TOYOTA SIENNA '04 DRIVER SIDE DOOR HAS A LOUD CLUNKING SOUND WHEN OPENING AND CLOSING DOORS. TOYOTA ISSUED A LETTER TO CUSTOMERS TO GET THE DOOR FIXED BUT I NEVER GOT A LETTER. WHY DID TOYOTA SENT OUT LETTER TO FIX THE PROBLEM AND NOT CALL IT A RECALL. PLEASE HELP TO GET MY DOOR FIX. *TR

Mileage: 121,000

PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED. THE CABLE IS BROKEN AND HANGING OUTSIDE OF THE DOOR. TOYOTA DEALER SAYS WE NEED A NEW MOTOR AND CABLE COSTING $1600. THERE IS A SERVICE BULLETIN OUT ON THIS TOYOTA IS AWARE OF THE PROBLEM BUT NOT FIXING IT OR RECALLING IT. WE HAD TO DRIVE WITH THE DOOR OPEN BECAUSE WE COULD NOT CLOSE IT. IT IS STILL NOT WORKING. *TR

Mileage: 67,256

EVENTS LEADING UP TO FAILURE: OPENING THE DRIVER'S SIDE SLIDING DOOR VIA AUTOMATIC OPEN BUTTON ON KEY FOB FAILURE: CABLE IN TRACK OF DOOR SNAPPED (IT ONLY HAPPENED ONCE), CAUSING THE DOOR TO BE RENDERED USELESS --- IT NO LONGER OPENS OR CLOSES, EVEN WHEN IN 'MANUAL' MODE. WHAT WAS DONE TO CORRECT FAILURE? I TOOK IT TO A REPAIR SHOP, WHO INFORMED ME THAT IT WAS GOING TO COST AROUND $1500 TO FIX. SO, FOR NOW, NOTHING HAS BEEN DONE TO FIX THE PROBLEM. I WILL HAVE TO CONTINUE TO LOAD MY 3 CHILDREN (ALL UNDER THE AGE OF 5) IN AND OUT OF THEIR CAR SEATS VIA THE REMAINING, WORKING DOOR. IN ORDER TO DO SO, I'M HAVING TO SET MY 3-MONTH OLD DOWN IN THE PARKING SPACE NEXT TO WHEREVER WE PARK IN ORDER TO STRAP THE 2-YEAR OLD IN (OR OUT), AND HELP THE 4 YEAR OLD WITH HER BELT...ALL THE WHILE HOPING THAT A CARELESS DRIVER DOESN'T BARREL INTO THE SPACE AND MOW THE INFANT OVER. SEEMS LIKE A SAFETY CONCERN TO ME. *TR

Mileage: 108,000

POWER SLIDING DOORS ARE ACTUATED BY CABLES. CABLE ON DOOR 1 SNAPPED AND WAS HANGING FROM VEHICLE, POSING A DANGER TO PEDESTRIANS. AFTER CABLE WAS CUT WITH TOOLS, DOOR COULD BE OPERATED MANUALLY. CABLE ON DOOR 2 SNAPPED AND CAUGHT ON BODYWORK. AS MOTOR STRAINED TO RETRIEVE THE CABLE, THE CABLE SHEARED AND SNAPPED PLASTIC FITTINGS AND METAL LATCHES. DOOR IS NOW COMPLETELY STUCK AND IS A DANGER TO PASSENGERS AND DRIVER ALIKE. DOOR 2 CANNOT BE USED FOR INGRESS OR EGRESS. *TR

Mileage: 80,000

I AM THE ORIGINAL OWNER OF A 2004 TOYOTA SIENNA. THE DASHBOARD IS FULL OF HAIRLINE CRACKS. THEY STARTED ON THE SIDES NEAR THE A/C VENTS, TRAVELING TOWARDS THE CENTER OF THE DASH. FIRST APPEARED IN 2007. NOW THE DASHBOARD IS COVERED WITH CRACKS. TOOK IT TO THE DEALER AND COMPLAINED THAT IT WAS A DEFECT. SERVICE DEPT DIDN'T SEEM TO WANT TO DEAL WITH IT. FINALLY THEY TOOK PICTURES THEN SAID THEY WOULD HAVE TO SEND THE PICTURES OFF AND THEY WOULD GET BACK TO ME, WHICH THEY NEVER DID. CALLED THE SERVICE DEPT AND THEY DISMISSED ME SAYING IT WAS NOT COVERED. I DON'T THINK THEY EVER SENT THE PICTURES IN. THE CRACKS GET WORSE EVERY WEEK - LONGER, AND NEW ONES APPEAR. THIS IS CLEARLY A DEFECT. THERE WERE NO EVENTS THAT TOOK PLACE TO CAUSE THIS, NO CRASH, NO FIRE. THE AUTOMOBILE IS WELL MAINTAINED. THIS IS A MANUFACTURER'S DEFECT. *TR

Mileage: 30,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE FAILURE WAS RELATED TO THE SLIDING DOOR HINGE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 71,000.

Mileage: 71,000

ON OUR 2004 TOYOTA SIENNA XLE, THE PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED MAKING THE DOOR INOPERABLE. WE HAVE CALLED THE TOYOTA CUSTOMER CARE TOLL FREE NUMBER NUMREOUS TIMES, ONLY TO HAVE BEEN PUT ON HOLD FOREVER WHILE THEY TEND TO THEIR "OTHER ISSUES". WE HAVE CONTACTED OUR LOCAL DEALER ONLY TO BE GIVEN A REPAIR PRICE AND THEN WAS TOLD THAT THIS WAS NOT A "MAJOR PROBLEM", MEANING THAT THIS WAS NOT THEIR RESPONSIBILTY. WHILE ONLINE INVESTIGATING THIS ISSUE, WE HAVE FOUND THAT WE ARE BY NO MEANS THE ONLY ONES WITH THIS PROBLEM AND THAT THIS IS A MAJOR PROBLEM. AT LEAST 50 OR MORE OF THE SAME PROBLEMS HAVE BEEN FOUND ON THIS AND NEWER MODELS. THE SLIDING DOORS ALSO HAVE BECOME FROZEN AND SOME CHILDREN HAVE EVEN BEEN INJURED. SOME VEHICLES HAVE THE DOOR FALL OFF COMPLETELY WHEN THE CABLE SNAPPED, INJURING PEOPLE. THIS IS A REAL MAJOR PROBLEM AND SAFETY ISSUE. WE FEEL THAT TOYOTA SHOULD TAKE THIS VERY SERIOUSLY AND STOP GIVING PEOPLE THE RUNAROUND AND ADMIT TO YET ANOTHER FLAW IN THEIR VEHICLES. THE SLIDING DOOR ISSUES AND THE SAFETY OF CUSTOMERS AND THEIR FAMILY ARE NOTHING TO PUT "ON HOLD" OR JUST THROW OFF TO THE SIDE AS NOT A MAJOR PROBLEM. WHAT IS IT GOING TO TAKE FOR TOYOTA TO REALIZE THIS? HOW MANY MORE INURIES AND POTENTIAL INCONVENIENCES MUST THE PUBLIC ENDURE? AS OF NOW THE VEHICLE HAS NOT BEEN REPAIRED AND THE DOOR CANNOT BE USED. WE FEEL THAT THIS IS THE RESPONSIBILTY OF TOYOTA. IN THE MEANTIME, WE WILL GET MORE ESTIMATES FOR THE REPAIR AND CONSIDER THE OPTIONS. *TR

Mileage: 74,125

THE PASSENGER SIDE SLIDER DOOR HAS AGAIN FAILED ON OUR 2004 SIENNA. AFTER SEVERAL PROBLEMS WITH THE DOOR WHICH WERE REPAIRED UNDER WARRANTY, THE DOOR STOPPED WORKING ENTIRELY ABOUT TWO YEARS AGO. WE PAID TO HAVE THE DOOR MOTOR ASSEMBLY REPLACED. NOW THE DOOR ONCE AGAIN WILL NOT OPEN AT ALL, EVEN MANUALLY.

Mileage: 111,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED ON AN INCLINE, THE REAR SLIDING DOOR WOULD NOT HOLD IN PLACE. THE CABLE FOR THE DOOR WAS ALSO FRAYED. ALSO IN FREEZING COLD WEATHER, THE DOOR ON THE PASSENGER SIDE WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOUR TIMES IN REGARDS TO THE FAILURE, BUT THE CONTACT WAS NOT SURE IF THE VEHICLE WAS EVER REPAIRED AT THE DEALERSHIP. WHEN THE DEALER OPENED THE DOOR, HE NOTICED THAT IT WOULD NOT SHUT. THE CONTACT WAS INFORMED THAT SHE WOULD HAVE TO REPLACE THE DOOR MOTOR AND CABLE AT HER EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE CURRENT MILEAGE WAS APPROXIMATELY 103,000.

Mileage: 60,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH, THE AUTOMATIC SLIDING DOOR FAILED TO OPERATE IN AN OPEN OR CLOSE POSITION DURING ACTIVATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL SEPARATE OCCASIONS. THE REPLACEMENT OF THE SLIDING DOOR SERVICE COST WAS $2,500. IN ADDITION, THE SLIDING DOOR HANDLES REQUIRED REPLACEMENT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 129,000. THE VIN WAS UNAVAILABLE.

Mileage: 10,000

UPON ARRIVAL AT A LOCAL BAKERY MY HUSBAND WAS ATTEMPTING TO EXIT FROM THE REAR DRIVER'S SIDE POWER DOOR IN OUR 2004 TOYOTA SIENNA WHEN THERE WAS A LOUD NOISE AND THE DOOR STOPPED MOVING AND ONLY OPENED A THIRD OF THE WAY. HE MANAGED TO SQUEEZE OUT AND CLOSE THE DOOR. UPON LOOKING AT THE DOOR WE CAME TO FIND THAT THERE IS A CABLE ON THE OUTSIDE OF THE VEHICLE THAT OPERATES THE DOOR AND IT WAS FRAYED AND WOULD NOT ALLOW THE DOOR TO OPEN ANYMORE THAN A THIRD OF THE WAY. AFTER SEEING THAT WE WALKED AROUND TO THE OTHER SIDE OF THE VEHICLE AND FOUND THAT THE CABLE FOR THE PASSENGER SIDE DOOR HAS THE COATING OFF OF IT AND COULD END UP DOING THE SAME THING. WE HAVE NOT YET GOTTEN ANY QUOTES BUT FROM LOOKING ONLINE IT'S GOING TO BE IN THE THOUSANDS. THANKFULLY AT THIS TIME I HAVE NO CHILDREN, BUT IF I DID, NOT BEING ABLE TO OPEN THE DOOR AND GET MY CHILD OUT SAFELY WOULD BE A MAJOR CONCERN. I LOVED TOYOTA UNTIL THIS HAPPENED TO MY VEHICLE AND COME TO FIND THERE ARE OTHER'S IN MY SHOES. I KNOW THAT BECAUSE OF THE MILEAGE ON MY CAR I WOULD NEVER SEE COMPENSATION, BUT I DO WANT TO VOICE MY SAFETY CONCERN WITH THIS ISSUE. *TR

Mileage: 157,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOOR ON THE VEHICLE DOES NOT WORK PROPERLY. THE DOOR GETS JAMMED AND WILL NOT CLOSE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO GET A NEW MOTOR FOR THE DOOR. THE DEALER STATED THE PROBLEM IS WITH THE CABLE BUT THE CONTACT WOULD HAVE TO GET A NEW MOTOR IN ORDER TO REPLACE THE CABLE. THE FAILURE MILEAGE WAS 130000 AND THE CURRENT MILEAGE IS 160000.

Mileage: 130,000

POWER SLIDING DOOR ON DRIVER'S SIDE IS STUCK OPEN. NO WAY TO CLOSE IT MANUALLY. UNSAFE TO DRIVE. *TR

Mileage: 133,911

WE PURCHASED A 2004 TOYOTA SIENNA VAN. THE DRIVER'S DOOR HINGE HAS FAILED CAUSING THE ENTIRE DOOR TO HAVE TO BE REPLACED TO THE TUNE OF ABOUT 3K. IN SEARCHING THE INTERNET, 600,000 VEHICLES HAD THE SAME DEFECT TRACING BACK TO AN INDIANA FACTORY WELDING ISSUE. TOYOTA HAS NOT ISSUED A RECALL AND THE DEALERSHIP IS TELLING US IT IS OUT OF WARRANTY. HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/2004_TOYOTA_SIENNA_COMMENTS_AND_COMPLAINTS_C202-6966-2004-303-1.HTML THERE ARE ALSO YOUTUBE VIDEOS DEPICTING THE SAME ISSUE. *TR

Mileage: 44,000

I HAVE A 2004 TOYOTA SIENNA, I AM EXPERIENCING A KNOWN ISSUE REGARDING MY POWER SLIDING DOORS. THEY SEEM TO POWER FORWARD AND BACK IF I MANUALLY USE THE HANDLES TO OPEN THE DOORS, BUT IF I USE THE AUTO-OPENING BUTTONS FROM INSIDE THE VAN THE DOORS TRY TO OPEN BUT THEY WONT UNLATCH SO THAT THE DOORS WILL SLIDE FROM OPEN TO CLOSE OR CLOSE TO OPEN. THIS HAS BEEN ONGOING FOR 1 YR NOW. I TOOK IT TO THE DEALER AND THEY INFORMED THAT IT WAS A KNOWN ISSUE THAT THEY DON'T SUPPORT. THEY TOLD ME THE COST WAS OVER $1K. I WOULD LIKE TO KNOW IF THERE IS ANYTHING MORE I AM ABLE TO DO. THANKS FOR YOUR TIME AND ATTENTION. *TR

Mileage: 95,000

THE PASSENGER SIDE SLIDING DOOR ON 2004 TOYTA SIENNA IS NOT CLOSING. OUT IN COLD AND RAIN WITH KIDS FOR 45 MINS. *TR

Mileage: 73,000

2004 TOYOTA SIENNA SLIDING DOOR CABLE SNAPPED. THE CABLE ON OUR SLIDING DOOR SNAPPED AND LEFT THE DOOR UNABLE TO BE OPENED OR CLOSED. *TR

Mileage: 80,000

PLASTIC SHEATHING ON PASSENGER POWER DOOR, THE ONLY POWER DOOR, DRIED OUT AND CRACKED CAUSING THE CABLE WIRES TO BE EXPOSED TO THE ELEMENTS. AS A RESULT, THE WIRES OF THE CABLE BEGAN TO RUST AND FRAY AND TANGLED IN THE DOOR SO THAT IT WAS HALF OPENED AND WOULD NEITHER OPEN NOR CLOSE EVEN WITH THE POWER OFF. WE HAD TO CUT THE CABLE OFF TO GET THE TANGLED CABLE FREE OF THE DOOR SO WE COULD CLOSE IT. IT IS POOR QUALITY TO HAVE THE PLASTIC ON THE CABLE DRY OUT AND CRACK OFF SO THAT THE POWER DOOR IS UNABLE TO BE USED AS A POWER DOOR WHICH IS AN OPTION YOU HAVE TO PAY EXTRA FOR. WE ALSO HAD SMALL CHILDREN BUCKLED INTO CARSEATS AT THE TIME AND HAD WE NOT CUT THE CABLE OFF, WE COULD NOT DRIVE IT AS I SAID THE DOOR WAS STUCK HALF OPEN/HALF CLOSED. *TR

Mileage: 108,000

PLASTIC SHEATHING ON PASSENGER POWER DOOR, THE ONLY POWER DOOR, DRIED OUT AND CRACKED CAUSING THE CABLE WIRES TO BE EXPOSED TO THE ELEMENTS. AS A RESULT, THE WIRES OF THE CABLE BEGAN TO RUST AND FRAY AND TANGLED IN THE DOOR SO THAT IT WAS HALF OPENED AND WOULD NEITHER OPEN NOR CLOSE EVEN WITH THE POWER OFF. WE HAD TO CUT THE CABLE OFF TO GET THE TANGLED CABLE FREE OF THE DOOR SO WE COULD CLOSE IT. IT IS POOR QUALITY TO HAVE THE PLASTIC ON THE CABLE DRY OUT AND CRACK OFF SO THAT THE POWER DOOR IS UNABLE TO BE USED AS A POWER DOOR WHICH IS AN OPTION YOU HAVE TO PAY EXTRA FOR. WE ALSO HAD SMALL CHILDREN BUCKLED INTO CARSEATS AT THE TIME AND HAD WE NOT CUT THE CABLE OFF, WE COULD NOT DRIVE IT AS I SAID THE DOOR WAS STUCK HALF OPEN/HALF CLOSED. *TR

Mileage: 108,000

PLASTIC SHEATHING ON PASSENGER POWER DOOR, THE ONLY POWER DOOR, DRIED OUT AND CRACKED CAUSING THE CABLE WIRES TO BE EXPOSED TO THE ELEMENTS. AS A RESULT, THE WIRES OF THE CABLE BEGAN TO RUST AND FRAY AND TANGLED IN THE DOOR SO THAT IT WAS HALF OPENED AND WOULD NEITHER OPEN NOR CLOSE EVEN WITH THE POWER OFF. WE HAD TO CUT THE CABLE OFF TO GET THE TANGLED CABLE FREE OF THE DOOR SO WE COULD CLOSE IT. IT IS POOR QUALITY TO HAVE THE PLASTIC ON THE CABLE DRY OUT AND CRACK OFF SO THAT THE POWER DOOR IS UNABLE TO BE USED AS A POWER DOOR WHICH IS AN OPTION YOU HAVE TO PAY EXTRA FOR. WE ALSO HAD SMALL CHILDREN BUCKLED INTO CARSEATS AT THE TIME AND HAD WE NOT CUT THE CABLE OFF, WE COULD NOT DRIVE IT AS I SAID THE DOOR WAS STUCK HALF OPEN/HALF CLOSED. *TR

Mileage: 108,000

2004 TOYOTA SIENNA MINIVAN, SLIDING DOORS FREEZE SHUT ALL WINTER, MY THREE KIDS CANNOT RELY ON WHAT DOOR TO EXIT, ESPECIALLY IN AN EMERGENCY. ONE SLIDING DOOR HAS NOW STOPPED WORKING, CABLE SNAPPED AND BOLTS SHEARED, LIKELY DUE TO THE EXTRA FORCE NEEDED TO WORK THE FREQUENTLY FROZEN DOORS. PERHAPS THESE VANS SHOULD NOT BE ALLOWED IN CLIMATES UNDER 32 DEGREES. I HAVE ALREADY NEEDED TO HAVE FRONT DOORS AND REAR DOOR MECHANISM REPAIRED(RECALLS). THIS SEEMS TO BE A COMMON PROBLEM. *TR

Mileage: 90,000

I HAVE 2004 TOYOTA SIENNA. RECENTLY MY SLIDING DOOR CABLE COMPLETELY SNAPPED IN HALF WHEN THE DOOR WAS OPENING. THANKFULLY, I WAS HOME AND WAS ABLE TO GET THE DOOR TO SHUT. *TR

Mileage: 72,328

EARLY 2007 (THIS DATE/MILEAGE ETC... ARE APPROXIMATE SINCE WE DIDN'T KNOW THIS WAS GOING TO BE AN ONGOING PROBLEM) OUR PASSENGER AUTOMATIC SLIDING DOOR MALFUNCTIONED. THERE WAS A CORD WITH A PLASTIC PIECE THAT SNAPPED OFF THE DOOR FRAME AND THE DOOR WAS NOT ABLE TO OPEN USING THE BUTTON FEATURE AND IT TOOK 2 PEOPLE TO CLOSE IT MANUALLY. LUCKILY, NO ONE WAS HIT BY THE CORD OR THE PLASTIC PIECE AND OF NOTE THIS CORD IS HELD EXTREMELY TAUT IN ORDER TO PULL THE DOOR VIA A MOTOR. THIS WAS COVERED UNDER WARRANTY AND REPAIRED. SEPTEMBER 2009 THE SAME THING HAPPENED AGAIN. THIS TIME TOYOTA SAID IT WAS BECAUSE OF DAMAGE FROM AN ACCIDENT WHERE WE WERE HIT ON THE PASSENGER SIDE. THE INSURANCE COMPANY PAID FOR TOYOTA TO REPAIR IT. FEB 21, 2010 THE DOOR MALFUNCTIONED BY NOT OPENING OR CLOSING FULLY, RETRACTING PARTIALLY AND GETTING STUCK AND REPEATEDLY CYCLING. AGAIN I WAS CONCERNED ABOUT THE KIDS GETTING STUCK IN THE DOOR AND WE TURNED OFF THE AUTOMATIC FEATURE. IN MANUAL MODE IT WAS DIFFICULT TO OPEN OR CLOSE. WE BROUGHT IT IN TO TOYOTA WHO SAID IT WAS WORKING FINE. IT SEEMS CHANGING TURNING IT TO MANUAL RESET IT, BUT IT WAS STILL NOT AS SMOOTH OPENING/CLOSING AS THE ORIGINAL DOOR. THEN MARCH 1ST IT HAPPENED AGAIN. I PUSHED THE BUTTON TO CHANGE IT TO MANUAL, THEN BACK TO AUTOMATIC, AND IT SEEMED TO RESET IT BUT IT IS STILL VERY ROUGH/GRINDING SOUNDING WITH THE AUTOMATIC DOOR USE. WE ARE GOING TO VIDEO-TAPE IT NEXT TIME THIS HAPPENS AS TOYOTA DOESN'T SEEM TO WANT TO TAKE RESPONSIBILITY WITH THIS DEFECT. *TR

Mileage: 35,000

WE PURCHASED THE NEW 2004 TOYOTA SIENNA ON OR ABOUT AUGUST OF 2004. IN ABOUT LATE SEPTEMBER OF 2009 I NOTICED A POPPING SOUND COMING FROM THE DRIVER'S DOOR WHEN OPENING AND CLOSING IT. IT BECAME PROGRESSIVELY WORSE IN THE FOLLOWING WEEKS. I CHECKED ON-LINE AND DISCOVERED IT TO BE A COMMON PROBLEM WITH OTHER 2004, 05, 06, 07 AND 08 SIENNAS. I HAD A 5 YEAR EXTENDED WARRANTY AND CALLED THE TOYOTA CUSTOMER SERVICE HERE IN HAWAII AND WAS TOLD THAT THE WARRANTY HAD EXPIRED SO THEY WERE NOT GOING TO DO ANYTHING. I ASKED IF TOYOTA FACTORY WELDS WERE ONLY GOOD FOR THE LIFE OF THE WARRANTY AND WAS NOT GIVEN AN ANSWER. I LATER DISCOVERED THAT A TECHNICAL SERVICE BULLETIN TSBNV003-07 WAS ISSUED BY TOYOTA BUT NOT A RECALL. THEY CLAIM THAT A NOTICE ABOUT THE PROBLEM WAS MAILED TO THE OWNERS BUT WE HAVE NEVER RECEIVED IT AND HAVE BEEN LIVING AT THE SAME ADDRESS FOR 18 YEARS. THE BROKEN PART IS AN ENGINEERING FLAW WITH THE DESIGN OF THE PLATE WELDED TO THE DOOR THAT CAUSES THE DOOR STRAP WELDS TO BREAK LOOSE IF THE BROKEN PART IS NOT REPLACED OR REPAIRED THE DOOR WILL SWING FREELY OPEN TO IT'S EXTREME AND CLOSE SUDDENLY WITHOUT RESTRICTION WHEN OPENING OR CLOSING THE DOOR. REPAIRS TYPICALLY COST AROUND $2,000.00 OUTSIDE OF WARRANTY WITH THE REPLACEMENT OF THE DRIVERS SIDE DOOR. RE-WELDING THE FAILURE POINTS IS NOT RECOMMENDED AS THEY ARE PRONE TO FAIL AGAIN SOONER THAN REPLACING THE DOOR. THIS FAILURE ALSO OCCURS ON THE PASSENGER DOOR. DUE TO THE COST OF THE REPAIR I HAVE MADE MY OWN MODIFICATIONS BY INSTALLING 3 NUTS AND BOLTS THROUGH THE DOOR INTO THE BROKEN PART, BUT HAVE NOTICED THAT THE PART HAS ABOUT A ONE INCH CRACKED DUE TO THE ORIGINAL POPPING OF THE WELDS. I HAVE YET TO HAVE THE CRACK WELDED, IF POSSIBLE. ALSO SEE THE FOLLOWING SITE FOR A BETTER DESCRIPTION AND UNDERSTANDING OF THIS AND OTHER SIMILAR PROBLEMS: HTTP://SITES.GOOGLE.COM/SITE/TOYOTASIENNADEFECTS/. *TR

Mileage: 74,000

AUTOMATIC SLIDING PASSENGER DOOR CABLE SNAPPED AND IT DOESN'T WORK EVEN MANUALLY. *TR

Mileage: 87,652

TOYOTA 2004 SIENNA - POWER SLIDING DOOR FAILURES. DRIVER SIDE SLIDING DOOR FAILED TO OPEN AS CABLE SNAPPED. DOOR WAS JAMMED SHUT SO WE TOOK THE CAR TO THE DEALERSHIP AND WERE TOLD WE WOULD HAVE TO REPLACE THE WHOLE MOTOR UNIT AT A COST OF $1,700. SERVICE DEPT DISCONNECTED MOTOR UNIT SO THAT DOOR WOULD OPEN AND CLOSE (BUT WITH NO POWER OPTION). TWO DAYS LATER THE CABLE SNAPPED ON THE PASSENGER SIDE SLIDING DOOR WITH THE DOOR OPEN. IT WOULD NOT CLOSE. RETURNED TO THE DEALERSHIP AND SAME ACTION WAS TAKEN AS DRIVER SIDE DOOR. WILL NOW COST $3,400 TO FIX. WITH 3 CHILDREN THE SAFETY ASPECT OF A DOOR CABLE SNAPPING WITH EITHER THE DOOR JAMMED OPEN OR CLOSED IS OBVIOUSLY A MAJOR CONCERN. HAVING RESEARCHED THIS ISSUE OVER THE PAST FEW DAYS I CAN SEE THAT MANY SIENNA OWNERS HAVE HAD THE SAME PROBLEM. THIS IS A MAJOR SAFETY AND COST ISSUE THAT SHOULD BE INVESTIGATED. *TR

Mileage: 74,000

MY AUTOMATIC SLIDING DOOR FELL OFF MY 2004 TOYOTA SIENNA. THIS OCCURRED WHILE DRIVING OUT MY DRIVEWAY. ALTHOUGH THE DOOR COMPLETELY FELL TO THE GROUND AND MY TWO CHILDREN, AGES 5 AND 6 WERE PRESENT, NOBODY WAS HURT IN THE INCIDENT. I AM THANKFUL IT HAPPENED WHILE THE VEHICLE WAS MOVING SLOWLY. ODDLY, DARCARS TOYOTA OF SILVER SPRING, MARYLAND CHARGED ME OVER $1000.00 TO FIX THE PROBLEM. *TR

Mileage: 88,000

I HAVE A 2004 TOYOTA SIENNA AND THE REAR PASSENGER SLIDING DOOR IS MOTORIZED. A FEW DAYS AGO, SOMETHING WITHIN THE MOTOR THAT OPENS THE DOOR BROKE. IF IT HAD BEEN A CASE OF THE MOTOR WEARING OUT, I WOULD HAVE BEEN FINE WITH IT, BUT WHEN IT BROKE, IT PREVENTED THE DOOR FROM OPENING MORE THAN 3 INCHES, WHICH I BELIEVE TO BE A SAFETY HAZARD. THE INTERESTING THING ABOUT THIS IS THAT THE PART TO REPLACE IT COST ROUGHLY $1100 FROM TOYOTA, AND WHEN THE MECHANIC CALLED FOR THE PART, HE SAID THAT TOYOTA HAD 5 OF THEM IN STOCK. HIS COMMENT WAS THAT NO ONE KEEPS FIVE OF A $1100 PART IN STOCK UNLESS THEY KNOW THEY ARE GOING TO NEED IT. WHEN I SEARCHED THE INTERNET, I FOUND A LOT OF POSTINGS FROM OTHER PEOPLE EXPERIENCING SIMILAR ISSUES. SEEMED LIKE THERE MIGHT BE MORE OF THESE CASES OUT THERE, AND SINCE THE SAFETY OF PASSENGERS IN THE REAR SEEMED LIKE THEY COULD HAVE BEEN COMPROMISED WITH THE DOOR UNABLE TO BE OPENED. *TR

Mileage: 83,650

I HAVE A 2004 TOYOTA SIENNA LE. I AM UNABLE TO OPEN MY RIGHT REAR POWER SLIDING DOOR WITH THE KEY FOB, BUTTON ON THE B-PILLAR, OR BUTTON ON THE DRIVER OVERHEAD CONSOLE. THIS PROBLEM OCCURS AT ALL TEMPERATURES. FOR NOW, I CAN OPEN THE DOOR MANUALLY. I HAVE NO CONFIDENCE THE PROBLEM WILL NOT GET WORSE. THE DEALER DIAGNOSIS IS A DEFORMING REAR ROLLER DOOR HINGE. A DOOR HINGE BENDING DURING UNDER NORMAL USE SHOULD NOT LEAD TO A FAILURE AT ANY TIME. AFTER SOME RESEARCH ON THE INTERNET, I HAVE DISCOVERED MANY PEOPLE ARE HAVING THE SAME PROBLEM AND OTHER PROBLEMS. I AM FORTUNATE MY SLIDING DOOR POWER CABLE HAS NOT BROKEN AND I HAVE A GARAGE SO MY DOORS DO NOT FREEZE SHUT IN COLD WEATHER (HAVE EXPERIENCED ON SKI TRIPS). THESE ARE SEPARATE PROBLEMS BUT INDICATIVE OF QUALITY PROBLEMS AT TOYOTA ON THE SIENNA DOORS. IN THE EVENT OF A CRASH, I HAVE NO CONFIDENCE I WILL BE ABLE TO OPEN THE DOOR AND GET THE CHILDREN OUT. THE SLIDING DOORS IN THE 2004 TOYOTA SIENNA APPEAR TO BE POORLY DESIGNED AND THE HINGE DEFORMING UNDER NORMAL USE. THE VEHICLE SHOULD BE RECALLED TO FIX THESE ISSUES. *TR

Mileage: 111,224

POWER SLIDING DOOR STUCK PARTIALLY OPEN. SEVERAL ATTEMPTS TO OPEN OR CLOSE IT WITH THE REMOTE RESULTED IN TWO CABLES SNAPPING AND THE POWER DOOR MOTOR BREAKING INTO SEVERAL PIECES. WHEN I REMOVED THE INSIDE PANEL, SEVERAL BROKEN PARTS FELL OUT. THE DEALER CHARGES APPROXIMATELY $1800. *TR

Mileage: 35,000

POWER DOORS ON 2004 TOYOTA SIENNA SNAPPED. ONE DOOR WILL NOT OPEN EVEN MANUALLY. THE DEALER TELLS ME THE HINGE IS BROKEN. THE VAN IS ONLY 7 YEARS OLD AND NEVER IN AN ACCIDENT, ALSO GARAGE KEPT. TOYOTA WILL FIX THE DOORS FOR 2,000 A DOOR. IF THERE WAS AN ACCIDENT IT WOULD BE IMPOSSIBLE TO REMOVE THE PASSENGERS IN THE BACK OF THE VAN. *TR

Mileage: 101,000

BOTH PASSENGER AND DRIVER 'S SIDE SLIDING DOORS CABLES HAVE SNAPPED AND I CAN NOT OPEN THE PASSENGER SIDE DOOR AT ALL! THE DRIVER SIDE DOOR OPENS MANUALLY. *TR

Mileage: 130,334

REAR PASSENGER SLIDING DOOR WILL NOT OPEN. *TR

Mileage: 40,000

THE WELD THAT SECURES THE DOOR CHECK MOUNTING PANEL TO THE DRIVER DOOR IS FAILING ON MY 2004 SIENNA LE. I GET THE DREADED POPPING NOISES WHEN THE DOOR IS OPENED AND CLOSED. THE DOOR CHECK IS THE DEVICE THAT HOLDS THE DOOR OPEN HALFWAY OR FULLY OPEN. THIS DEVICE PROVIDES RESISTANCE SO THE DOOR DOES NOT SWING FREELY. TOYOTA IS AWARE OF THE ISSUE (TOYOTA SERVICE BULLETIN NV003-07) AND EXTENDED THE REGULAR WARRANTY TO 5 YEARS AND 1000,000 MILES FOR THIS SITUATION (TOYOTA MOTOR SALES USA LETTER TO ME IN ~ 2008). STEVINSON TOYOTA (LAKEWOOD CO) TOLD ME THE REPAIR WOULD BE AT MY EXPENSE. MY CAR IS ONLY 6 YEARS OLD AND HAS 111,000 MILES. IF TOYOTA WAS CONCERNED ENOUGH TO EXTEND THE WARRANTY AND COVER THE REPAIR, WHY NOT ISSUE A RECALL FOR ALL VEHICLES THAT EXPERIENCE THE PROBLEM? JUST BECAUSE MY CAR IS 6 YEARS OLD DOESN'T MEAN THE SAFETY ISSUE DUE TO A FAILED DOOR CHECK WENT AWAY. WHEN THE RETAINING MECHANISM WELD FAILS COMPLETELY, THE DOOR WILL SWING FREELY AND COULD CLOSE SUDDENLY WITHOUT ANY RESISTANCE. ANY PERSON IN THE WAY COULD BE HIT AND ANY LIMBS/FINGERS COULD BE TRAPPED BETWEEN THE DOOR AND FRAME. THIS VEHICLE PROVIDES THE FAMILY TRANSPORTATION SO THERE ARE KIDS INVOLVED HERE. *TR

Mileage: 111,000

1. TOYOTA SIENNA CE DRIVER'S DOOR WELDED PART (INSIDE DOOR) SNAP OFF CAUSING LOUD THUD SOUND WHEN OPENING & CLOSING THE DOOR. I FOUND OUT IN THE INTERNET THAT BEFORE THERE WAS A LOT OF COMPLAINTS ABOUT IT BUT TOYOTA DID NOT ORDER A RECALL & NOW THEY WANT ME FIX IT IN A SHOP AT MY OWN EXPENSE. 2. SUDDEN ACCELERATION FROM IDLING DURING TRAFFIC CRUISING. *TR

Mileage: 121,663

2004 TOYOTA SIENNA WITHIN ONE YEAR, BOTH AUTOMATIC SLIDING DOORS HAVE BECOME INOPERABLE FIRST (PASSENGER SIDE) LOCKING SENSOR FAILED, RESULTING IN INABILITY TO USE AUTOMATIC (MOTORIZED) CLOSING SYSTEM SECOND (DRIVER'S SIDE) FAILED ON 2/11/10. DOOR CABLE GOT JAMMED IN CENTER HINGE, RESULTING IN INABILITY TO CLOSE DOOR. HAD TO DRIVE TO DEALERSHIP WITH DOOR FULLY OPEN. BOTH CASES WERE ESTIMATED TO COST ALMOST $4000 TOTAL. FIRST ISSUE WAS RESOLVED BY JUST USING DOOR MANUALLY. SECOND ISSUE WAS RESOLVED BY CUTTING CABLE AND USING DOOR MANUALLY. CAN NOT AFFORD TO FIX BOTH ISSUES AT $4000. MANY WEB SEARCHES HAVE FOUND SAME/SIMILAR ISSUES ON THIS VAN. *TR

Mileage: 80,600

TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE VEHICLE WAS PARKED AND THE REAR PASSENGER AUTOMATIC SLIDING DOOR CABLE BROKE WITHOUT WARNING. IN ADDITION, WHENEVER PARKED ON AN INCLINE THE REAR PASSENGER SLIDING DOOR CLOSED ABRUPTLY. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.

Mileage: 75,000

MULTIPLE PROBLEMS WITH MINIVAN DOORS SINCE PURCHASE IN 2004. SLIDING DOORS FREEZE SHUT EVERY WINTER, ONLY OPENING AFTER CAR WARMS UP FOR 20-30 MINUTES. DRIVER SIDE DOOR WELD BROKE AFTER 3 YEARS AND NEEDED REPAIR. FRONT PASSENGER DOOR LATCH BROKE REQUIRING USE OF BUNGEE CORDS TO KEEP DOOR CLOSED UNTIL REPAIR PART COULD BE OBTAINED. POWER SLIDING DOOR AND MANUAL SLIDING DOOR ALSO DO NOT STAY OPEN AT TIMES CREATING DANGEROUS SITUATION FOR PEOPLE ENTERING AND EXITING THE VEHICLE. NOW, WARNING LIGHT COMES ON SHOWING DOOR OPEN, DRIVER SIDE MANUAL SLIDING DOOR DOES NOT SEEM TO CLOSE COMPLETELY. WHILE DRIVING, DOOR OPEN LIGHT AND INTERIOR LIGHTS ARE CONSTANTLY ACTIVATED. I HAVE TURNED OFF INTERIOR LIGHTS TO PREVENT BATTERY DRAIN FROM DOOR STAYING SLIGHTLY OPEN WHEN PARKED. DEALERSHIP WILL PERFORM DIAGNOSTIC AND REPAIR WORK BUT ADVISED SINCE THERE IS NO RECALL ISSUED THAT COST WILL BE MINE. THE SHEER NUMBER OF REPORTS OF SLIDING DOOR ISSUES SHOULD BE ENOUGH TO WARRANT A RESPONSE FROM TOYOTA. *TR

Mileage: 78,500

THE DRIVERS SIDE SLIDING DOOR ON MY 2004 SIENNA XLE WOULD NOT OPERATE.THE OPENING CABLE HAD FRAYED. THE TOYOTA DEALER WANTED $1,700. TO REPAIR THIS WHICH IS WAY TOO MUCH FOR A PROBLEM I DIDN'T CAUSE. THE DEALER CUT THE CABLE AND IT NOW WORKS MANUALLY BUT I CAN'T OPEN THE DOOR FROM THE INSIDE. THIS IS A SERIOUS DEFECT . I CAN'T USE THE DOOR IN AN ACCIDENT. TOYOTA SHOULD FIX THIS. *TR

Mileage: 12,200

TOYOTA SIENNA 2004 POWER SLIDING DOOR CABLE SNAPPED. *TR

SLIDING DOORS FREEZE PERIODICALLY - THEY WON'T OPEN OR CLOSE. PEOPLE INSIDE CAN'T GET OUT WITHOUT CLIMBING OVER FRONT OR BACK SEATS. WHEN THIS HAPPENS THE CAR SENSES THAT DOORS ARE OPEN AND LOUD BEEP SOUNDS AND INTERIOR LIGHTS GO ON AND OFF. THERE SEEMS TO BE NO WAY TO RESOLVE THIS AT THE TIME. THIS HAS HAPPENED APPROXIMATELY 3 - 4 TIMES PER SEASON. *TR

YET ANOTHER OF THE HUNDREDS OF COMPLAINTS REGARDING THE PASSENGER SIDE AUTOMATIC DOOR ON THE 2004 SIENNA. OURS GOT STUCK ABOUT HALF WAY OPEN. COULD OPEN THE REST OF THE WAY, BUT WOULD NOT CLOSE. ENDED UP COSTING $3000 TO FIX. *TR

Mileage: 75,000

IM WRITING ABOUT MY SAFETY CONCERNS ABOUT THE 2004 TOYOTA SIENNA XLE I RECENTLY PURCHASED THIS SUMMER. I LIVE IN A CLIMATE WHERE IT IS BELOW FREEZING FOUR MONTHS OUT OF THE YEAR. THE HAVE BEEN SEVERAL OCCASIONS SINCE THE TEMPERATURE HAS DROP WHERE THE SLIDING PASSENGER DOORS HAVE FROZE SHUT AND I COULD NOT GET THEM OPEN. I HAVE OWNED SEVERAL DIFFERENT MODELS OF VAN AND I HAVE NEVER HAD THIS ISSUE. THIS IS NOT JUST HAPPENING WHEN THERE'S FREEZING RAIN, ITS SEEMS TO BE WHENEVER THERE IS ANY SORT OF MOISTURE BETWEEN THE DOOR AND THE WEATHERSTRIPING. THANK YOU *TR

Mileage: 66,000

PASSENGER SIDE POWER SLIDING DOOR IS JAMMED SHUT. TOYOTA IS OFFERING TO FIX WITH A NEW REDESIGNED MOTOR FOR $3,000. IF TOYOTA REDESIGNED THE MOTOR THEY KNEW THERE WAS AN ISSUE AND THIS SHOULD BE A RECALL. TOYOTA NEW ABOUT THIS ISSUE AS THEY ISSUED A TSB ON THIS EXACT PROBLEM WHICH ONLY COVERED VEHICLES WITHIN 3 YEARS OR 36,000 MILES. THE TOYOTA TSB NUMBER IS EL004-04. I'M ADDING MY VIN HERE SINCE I'M UNABLE TO ENTER IT LATER ON. *TR

Mileage: 75,000

I HAVE A 2004 TOYOTA SIENNA XLE. THE PASSENGER RIGHT POWER SLIDER DOOR HAS STOPPED WORKING ABRUPTLY ON 1/1/2010 WHILE DRIVING. THE DAUGHTER WAS SITTING RIGHT NEXT TO THE DOOR. DEALER QUOTE IS 1400 DOLLARS TO FIX IT. *TR

Mileage: 60,000

PASSENGER SIDE, AUTOMATIC DOOR STOPPED WORKING. CAN NOT CLOSE THE DOOR COMPLETELY CAUSING A SAFETY HAZARD. WENT TO DEALER ... DEALER MENTIONED THERE IS A KNOWN ISSUE BUT THEY WILL FIX IT ONLY IF THE VEHICLE HAS LESS THAN 36K MILES ... PROBLEM WAS CAUSED DUE TO THE SLIDING DOOR MOTOR, CABLE ASSEMBLY AND HITCH WHICH HOLDS THE DOOR. DEALER'S ESTIMATE TO FIX THE PROBLEM $2000. *TR

Mileage: 44,814

CRACK DEVELOPED ON DASH IN AN AREA BETWEEN INSTRUMENT CLUSTER AND RADIO. THIS IS AN AREA NOT EXPOSED TO ELEMENTS (SUN, HEAT, ETC.). VEHICLE IS GARAGED AND MAINTAINED AND WOULD NOT BE SUSCEPTIBLE TO A CRACK. *TR

Mileage: 84,500

I HAVE A 2004 TOYOTA SIENNA VAN WITH THE SAME PROBLEM MANY OTHER SIENNA OWNERS HAVE, THE PASSENGER SIDE REAR SLIDING POWER DOOR DOES NOT OPEN, NOT BY POWER OR MANUALLY. THIS IS AN EXPENSIVE REPAIR AS NOTED ALL OVER THE INTERNET AND NOT CONSIDERED A SAFETY ISSUE BY TOYOTA. HAVING 2 YOUNG CHILDREN RIDING IN THE BACK SEAT EVERY DAY, I DO CONSIDER THIS A SAFETY ISSUE, NOT ONLY BECAUSE OF POSSIBLE ENTRAPMENT, BUT BECAUSE THEY MUST NOW DISCHARGE ON THE TRAFFIC SIDE OF THE VEHICLE, NOT THE STREET SIDE. ADDITIONALLY, THIS VAN HAS FAULTY WELDS IN THE DRIVER SIDE FRONT DOOR, ANOTHER ISSUE FREQUENTLY DOCUMENTED ONLINE AND FOR WHICH THERE WAS A TSB. BECAUSE MY VAN IS NOW OUT OF WARRANTY, THE DEALER WILL NOT COVER THIS REPAIR EVEN THOUGH IT WAS PURCHASED AFTER THE TSB WAS ISSUED FOR THIS DEFECT. I THINK A DOOR FALLING OFF THE CAR IS ALSO A SAFETY ISSUE. PLEASE LOOK INTO THIS MATTER FURTHER AND HAVE IT CORRECTED. THANK YOU. *TW

Mileage: 72,000

THE DRIVER'S SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA DOES NOT CLOSE PROPERLY. SOMETIMES ITS OPENS AT THE END OF THE CLOSE CYCLE OR WORSE YET, CLOSES AT THE END OF THE OPEN CYCLE. I EXPERIENCED 3 INCIDENTS WHERE MY CHILDREN'S HANDS WERE ALMOST CRUSHED BY THE DOOR WHICH WAS EXPECTED TO STAY OPEN. TOYOTA HAS ISSUED A TSB (EL004-04), HOWEVER OUR CAR IS NO LONGER IN THE WARRANTY PERIOD. THE OPENING OF THE DOOR AFTER THE CLOSE CYCLE OR CLOSING OF THE DOOR AFTER THE OPEN CYCLE OCCURS INTERMITTENTLY. *CN

Mileage: 60,000

THE TRUNK GATE OF MY TOYOTA SIENNA DOES NOT OPEN FULLY AND SOMETIMES GOES DOWN DURING COLD WEATHER. *TR

Mileage: 60,000

AUTOMATIC SLIDING PASSENGER DOOR SEIZED ON AUGUST 17, 2009. STUCK IN OPEN POSITION. WENT TO DEALER AND WAS INFORMED IT WAS FOURTH ONE THEY HAD SEEN IN A WEEK. WAS TOLD WARRANTY HAD EXPIRED PRIOR MONTH. WOULD COST OVER $1000.00 TO FIX. *TR

Mileage: 35,000

I HAVE A 2004 TOYOTA SIENNA WITH POWER LIFTGATE. ON NUMBER OF OCCASIONS, STARTING ON THE JAN 29,2010, THE LIFT GATE WOULD GO UP AND RATHER THAN STAYING UP, IT START CLOSING. WHEN THIS INITIALLY HAPPENED, I WAS GETTING UNDER THE LIFTGATE AS IT OPENED TO GRAB A BAG AND QUICKLY MOVED OUT OF THE WAY WHEN I REALIZED THAT THE LIFTGATE WAS STARTING CLOSE. ON NUMBER OF TIMES, I HAD TO MANUALLY PUSH THE GATE UP AS IT WAS CLOSING TO GETTING IT TO STAY OPEN. TODAY ON FEB 4TH, I TOOK THE SIENNA TO THE DEALER AT MORRISTOWN, NJ AND THEY TOLD ME THAT THERE WAS NOTHING WRONG. WHEN I RELAYED TO HIM THAT THERE WAS A RECALL REGARDING THIS INCIDENT, THEY LOOKED IT UP TIN THEIR SYSTEM AND TOLD ME THAT MY CAR WAS NOT THE RIGHT MODEL. I SUBSEQUENTLY, CHECKED MY SERVICE RECORD AND INDEED THE STRUTS FOR THE LIFTGATE WERE RECALLED AND REPLACED BY THE SAME DEALER IN DEC.,2008. NOW, A LITTLE OVER A YEAR AND 15,000 MILES OF DRIVING, THIS PROBLEM IS HAPPENING AS DESCRIBED PER RECALL MESSAGE. I AM WORRIED THAT THIS ISSUE HAS NOT BEEN RESOLVED OR THE STRUTS THAT THEY REPLACED MAY BE DEFECTIVE. *JB

Mileage: 75,000

2004 TOYOTA SIENNA LE DRIVER SIDE DOOR GOT CRACKED WITH OUT ANY PHYSICAL ACCIDENT TO THE DOOR OR VEHICLE. I THINK TOYOTA KNOWS ABOUT THIS DEFECT AND THAT'S WHY THEY HAVE OFFERED EXTENDED WARRANTY THE CALLED ENHANCEMENT WARRANTY UP TO 5YR/100K MILES INSTEAD OF 3/36K WHICH THEY ARE SUPPOSE TO NOTIFY ALL OWNERS OF 2004 TO 2007 SIENNA. BUT SOMEHOW I COULD NOT FIND ANY COMPLAIN ON NHTSA WEB SITE ABOUT THIS DEFECT. ALSO I WOULD LIKE TO NOTIFY NHTSA THAT TOYOTA DID NOT NOTIFY ALL OWNERS ABOUT THIS DEFECT OR THE ENHANCEMENT WARRANTY I'M ONE OF THE PERSON WHO WAS NOT NOTIFY AND WHEN I CALLED TOYOTA THEY SAID THEY'VE SEND OUT THE LETTERS TO ALL AFFECTED OWNERS AND SINCE I DID NOT RECEIVE ANY LETTER IN THIS MATTER WHAT SO EVER SO I'VE ASKED THEM IF THEIR IS ANY WAY THEY CAN TRACE THAT THEY HAVE SEND ME THE NOTIFICATION BUT THEY SAID THEY HAVE NO WAY OF TELLING THAT THEY HAVE SENT ME THE LETTER BUT THEY WANT ME TO BELIEVE THAT THEY SENT ME. SO I CALLED COUPLE OF MY FRIEND HAS AFFECTED YEAR SIENNA ABOUT ANY NOTIFICATION FROM TOYOTA ABOUT EXTENDED WARRANTY BOTH OF THEM SAID THEY HAVE NEVER RECEIVED ANY NOTIFICATION FROM TOYOTA. SO BASICALLY THE POINT I'M TRYING TO MAKE IS TOYOTA MISLEAD PEOPLE ABOUT SENDING OUT LETTERS TO OWNERS AND AT THE SAME TIME I'M RAISING A QUESTION WHAT IS THIS WARRANTY ENHANCEMENT ? IF THIS IS THE DEFECT THAT THEY ALREADY KNOW HAPPEN TO VAN THIS SHOULD BE A RECALL HOW GOOD IS THIS WARRANTY WHEN DOORS ARE GOOD FOR FIRST 5 YEARS AND IT FALLS APART AFTER WARD. THIS ANOTHER WAY TO FOOL PEOPLE. I'M SURE THEIR ARE LOT OF SIENNA OWNER WHO HAD TO PAY OUT OF POCKET FOR THIS CRACKED DOOR WHERE THEY KNOW IT'S A DEFECT TO BEGIN WITH. I HOPE SOME THING GETS DONE ABOUT THIS AND THIS SHOULD BE A RECALL. *TR

Mileage: 63,000

THE PASSENGER SIDE AUTOMATIC SLIDING DOOR HAS BEEN TOUCHY WITH ITS ABILITY TO OPEN AND CLOSE AND TO INDICATE TO THE CAR WHETHER IT IS OPENED OR CLOSED. YESTERDAY, THE DOOR CEASED TO OPERATE. UPON FURTHER INVESTIGATION, IT APPEARS THAT A CABLE HAS SNAPPED IN THE DOOR AND WILL NEED TO BE REPLACED. I FEEL THAT THIS IS RIDICULOUS FOR A 5 YEAR OLD CAR. IT IS ALSO VERY EXPENSIVE, FROM $700 TO $1800, WITH TOYOTA DEALERS BEING THE MOST EXPENSIVE. *TR

Mileage: 119,000

PASSENGER SIDE REAR SEAT DOOR CABLE SNAPPED RENDERING DOOR INOPERABLE AND A SAFETY PINCH POINT. DOOR WILL ONLY OPEN TO ABOUT 3 FEET AND THEN WILL AUTOMATICALLY CLOSE. *CN

Mileage: 70,000

CONTACT OWNS A 2004 TOYOTA SIENNA LE WITH MANUAL LIFTGATE. THE LIFTGATE USED TO WORK PROPERLY - SUDDENLY ON A COLD WINTER DAY IT STOPS WORKING ANYMORE, CONTACT CAN HEAR A HISS AND THE DOOR FALLS DOWN. CONTACT CAN SEE VISIBLE OIL LEAK AROUND THE GAS STRUT. AFTER THAT, IT'S HEAVY TO OPEN THE DOOR. *TR

Mileage: 50,000

THE PASSENGER POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA XLE HAS FAILED RESULTING IN THE DOOR BEING INOPERABLE. NO EXTRAORDINARY EVENTS LEAD UP TO THE FAILURE, JUST NORMAL USE. THE FAILURE, IN THIS CASE THE MOTOR FAILED, RENDERS THE DOOR COMPLETELY INOPERABLE, MEANING IT CANNOT BE OPENED OR CLOSED. IN ORDER TO OPERATE IT MANUALLY, THE CABLE CONNECTED TO THE MOTOR MUST BE CUT, AND IN ORDER TO OPERATE THE DOOR AUTOMATICALLY, THE MOTOR MUST BE REPLACED AT A COST OF $2,019 FOR PARTS AND LABOR. ADDITIONALLY, THE VEHICLE WAS TAKEN TO THE LOCAL TOYOTA DEALER WHO ALSO CHECKED THE DRIVER SIDE SLIDING DOOR AND NOTED THIS DOOR, IN ADDITION TO THE PASSENGER DOOR, WAS GETTING READY TO FAIL TOO. I FOUND ONLINE A TOYOTA TECHNICAL SERVICE BULLETIN EL004-04, NOT A RECALL, BUT CLEARLY STATES THE FAILURE PROBLEM AND THE ENSUING PRODUCTION DESIGN CHANGE. *TR

Mileage: 92,000

THE POWER SLIDING DOORS ON THE 2004 SIENNA FAIL EARLY, CAUSING SAFETY AND USABILITY ISSUES. THE POWER DOOR CABLE WEARS OUT EARLY DUE TO FAULTY COATING ON HE CABLE, FAULTY HINGES AND DOOR FREEZING. ONCE THE CABLE SNAPS, THE DOOR CAN SLIDE OPEN UPON ACCELERATION. DISABLING THE POWER FEATURE ALLOWS THE DOOR TO BE USED, BUT FALSELY CAUSES THE VEHICLE TO REGISTER THE DOOR AS CLOSED WHEN IT IS OPEN, ALLOWING THE CAR TO BE PUT IN GEAR AND DRIVEN WITHOUT THE DOOR PROPERLY LATCHED CLOSED. LOOSE PARTS FROM THE SNAPPED CABLE AND TORN CABLE JACKET EASILY LODGE IN THE WORKING MECHANISM, MAKING THE DOOR BEHAVE INCONSISTENTLY - SOMETIMES LATCHING, SOMETIMES NOT. WHEN NOT LATCHED, THE DOOR EASILY SLIDES FORWARD OR BACK IF THE VEHICLE IS PARKED ON A HILL, POTENTIALLY CAUSING INJURY. IN ADDITION, THE DOORS FREEZE CLOSED IN MODERATELY COLD (25 F) TEMPERATURES, CAUSING THEM TO OPEN PARTIALLY (A FEW MILLIMETERS). THIS CAUSES EXTRA STRAIN AND WEAR ON THE POWER DOOR CABLES AND CAN CAUSE THE VEHICLE TO REGISTER AN OPEN DOOR. IF THE DOOR IS LEFT IN THIS CONDITION, IT CAN MASK OTHER DOORS ACTUALLY BEING OPENED WHILE THE VEHICLE IS MOVING. THE PARTIAL OPENING ALSO CAUSES A MISALIGNMENT OF THE LOCKING MECHANISM, MAKING IT VERY DIFFICULT TO OPEN THE DOOR TO CORRECT THE PARTIAL OPENING. THE DOOR REPAIR WAS QUOTED BY MULTIPLE DEALERS AT MORE THAN $3000. A TSB (0085-09) IN EARLY 2009 OFFERED AN ALTERNATE METHOD OF REPAIR, BUT THE COST IS STILL MORE THAN $1700 PER DOOR. DEALERSHIPS HAVE BEEN UNWILLING TO PROVIDE THE PART TO NON-DEALER MECHANIC'S SHOP. *TR

Mileage: 75,000

SLIDING SIDE DOORS FREEZE SHUT AND CAN NOT BE OPENED WHEN TEMPERATURE DROPS BELOW FREEZING. *TR

Mileage: 106,550

DRIVER SIDE AUTOMATIC SLIDING DOOR CABLE BROKE. THE DOOR HAS TO BE OPENED AND CLOSED MANUALLY. SIENNA IS NO LONGER UNDER THE SECRET WARRANTY AND TOYOTA WANTS TO CHARGE ME $3000 FOR THE REPAIR. ALSO DOOR WOULD FREEZE EASILY DURING WINTER TIME AND BECOMES VERY HARD TO OPEN. *TR

Mileage: 70,000

WE HAVE A 2004 SIENNA CE THAT WE BOUGHT NEW. SINCE OWNING THE CAR (IT HAS 125,000 MILES ON IT) THE SLIDING DOORS HAVE FROZEN SHUT WHENEVER THE WEATHER IS COLD. LIVING IN VERMONT, I THOUGHT THAT THIS ISSUE WAS ISOLATED. HOWEVER, WHEN MY SON TRIED TO OPEN THE DOOR AND THE HANDLE SNAPPED OFF BECAUSE THE DOOR WAS FROZEN SHUT ONCE AGAIN, I DECIDED TO CHECK TO SEE IF THERE WERE OTHER COMPLAINTS. YES THERE WERE...MANY. I HAD TO PAY TO HAVE THE HANDLE REPLACED BUT WAS TOLD THAT THE DOOR FREEZING SHUT WAS A TYPICAL COMPLAINT. *TR

Mileage: 124,600

DURING NORMAL OPERATIONS OF THIS 2004 TOYOTA SIENNA XLE VAN. RIGHT SIDE POWERED DOOR SEIZED. DOOR FAILED TO OPEN COMPLETELY, AND THEN IT WAS DIFFICULT TO SHUT AND LOCK. I TOOK THE SIENNA TO THE LOCAL TOYOTA DEALERSHIP (HEARTLAND TOYOTA, BREMERTON, WASHINGTON) ON 13JAN10, AND THEY DIAGNOSED THE PROBLEM AS A FAILED MOTOR, CONTROL CABLE, AND COMPUTER (ECU). THEY ALSO INFORMED ME IT WOULD COST $3,050 TO REPAIR. I WAS IN SHOCK. I CHECKED ONLINE AND THERE SEEMS TO BE A CHRONIC FAILURE WITH THE 'AUTOMATIC' DOORS OF TOYOTA VANS. TOYOTA CORPORATE INSTRUCTED ME TO WORK WITH THE LOCAL TOYOTA DEALER TO ARBITRATE REPAIRS SINCE THE DOOR IS NOT COVERED UNDER WARRANTY, OR RECALL. I URGE THE NHTSA TO INVESTIGATE THESE DOORS. THEY SHOULD NOT FAIL AND SEIZE AFTER 5 YEARS OF NORMAL WEAR. *TR UPDATED 03/10/10 *BF UPDATED 10/05/10

Mileage: 73,000

1. NO EVENTS LEAD TO THE FAILURE. 2. THE DRIVER'S SIDE REAR SLIDING DOOR CABLE AND MOTOR OF A 2004 TOYOTA SIENNA XLE LIMITED QUIT WORKING, BROKEN CABLE. NOW WE ARE UNABLE TO OPEN / CLOSE SLIDING DOOR ON DRIVER'S SIDE. 3. HAVING CABLE/MOTOR REPLACED EST COST $1000. *TR

Mileage: 89,000

OUR 2004 TOYOTA SIENNA XLE, POWER SLIDING DOORS WILL NOT OPEN, OR LATCH CLOSED ALL THE WAY. IT OCCURRED DURING A COLD SPELL IN OUR AREA, AND WE HAVEN'T BEEN ABLE TO FIX IT YET. IT IS A SAFETY HAZARD, AND EXTREMELY DIFFICULT TO GET MY INFANT AND MY OTHER CHILDREN IN AND OUT OF THE VAN WHEN BOTH DOORS WON'T OPEN. NEITHER WILL OPEN WITH THE POWER BUTTONS IN THE CAR, THE BUTTONS ON OUR KEYS, OR MANUALLY. THERE HAS BEEN NO WAY TO GET THEM OPEN, AND SINCE THEY AREN'T LATCHED CLOSED, THE VAN CAN'T BE LOCKED, AND WHEN I DRIVE IT CONTINUOUSLY BEEPS, ALERTING ME TO THE "OPEN" DOORS WHILE I AM DRIVING. ONCE AGAIN, I WOULD LIKE TO EMPHASIZE HOW UNSAFE THIS IS, AS IF THERE WAS AN EMERGENCY, THERE WOULD BE NO QUICK WAY THAT I, OR ANY EMERGENCY PERSONNEL COULD GET ANY PASSENGERS OUT OF THE BACK SEATS QUICKLY AND EFFICIENTLY. APPARENTLY IT COSTS MORE THAN $1200 PER DOOR FOR THE DEALER TO FIX THE PROBLEM. *TR

Mileage: 109,000

MY 2004 TOYOTA SIENNA MINIVAN SLIDING DOOR FREEZE SHUT OR PARTIALLY OPEN. SOMETIMES I CAN NOT GET THE DOORS OPEN TO GET MY KIDS IN OR OUT IN FREEZING WEATHER. ALSO, THEY FREEZE PARTIALLY OPEN AND WON'T SAFELY LOCK!! *TR

2004 TOYOTA SIENNA AUTOMATIC PASSENGER SIDE SLIDING DOOR STOPPED WORKING AND WOULDN'T SHUT. THIS DOOR ALSO CAME OPEN WITHOUT WARNING, PRESENTING A SAFETY HAZARD TO CHILDREN RIDING IN CAR. *TR

Mileage: 103,000

2004 SIENNA XLE POWER SLIDING DOOR FELL OFF. THE POWER SLIDING FUNCTION HAS BEEN A TROUBLESOME ISSUE WITH THIS DOOR FOR OVER 2 YEARS BUT SINCE IT DID NOT START TO FAIL UNTIL JUST AFTER THE WARRANTY PERIOD ENDED TOYOTA INSISTS THAT THERE IS NO ISSUE FOR THEM TO ADDRESS. WE HAVING BEEN USING THIS DOOR IN MANUAL OPENING MODE WITH POWER ASSISTED CLOSING FOR 2 YEARS. LAST WEEK THE CABLE BECAME SNAGGED IN THE MECHANISM BUT THE DOOR STILL WORKED IN FULL MANUAL MODE. 3 DAYS AGO MY WIFE PLACED OUR DAUGHTER IN THE VEHICLE AND WENT TO CLOSE THE DOOR. WHEN THE DOOR WAS NEARLY CLOSED THE TOP AND CENTER ROLLERS CAME OUT OF THEIR TRACKS AND THE DOOR FELL OFF THE VEHICLE IN HER HAND. THE SHARP BOTTOM EDGE OF THE DOOR NEARLY HIT HER TOES AND COULD EASILY HAVE SEVERED THE END OF HER FOOT. THE BOTTOM HINGE BRACKET IS NOW BENT AND THE BACK CORNER OF THE DOOR IS DAMAGED FROM STRIKING THE GROUND. DEALER QUOTE FOR THE REPAIRS IS OVER $4000. FROM READING VARIOUS POSTS ON THE INTERNET THIS WOULD APPEAR TO BE A COMMON DEFECT WITH THIS VEHICLE WHICH I CONSIDER TO BE A SERIOUS SAFETY ISSUE. I COUNT US FORTUNATE THAT NEITHER MY WIFE NOR MY DAUGHTER WERE SERIOUSLY INJURED BY THIS OCCURRENCE. HAD SHE NOT CAUGHT THE DOOR BEFORE IT STRUCK THE VEHICLE BESIDE HER OR SWUNG INWARDS TOWARD MY DAUGHTER WHO WAS SITTING RIGHT BESIDE IT, THE SITUATION COULD HAVE BEEN MUCH WORSE. *TR

Mileage: 112,000

I HAVE A 2004 TOYOTA SIENNA MINIVAN. IT HAS TWO POWER SLIDING REAR DOORS THAT USE A CABLE TO OPEN AND SHUT. OVER THE PAST FEW MONTHS THERE HAS BEEN A GRINDING NOISE COMING FROM BOTH DOORS AND RECENTLY, ONE OF THE CABLES FINALLY SNAPPED, RESULTING IN THE DOOR TO BE UNUSABLE. I AM BEING TOLD BY TOYOTA THIS IS A $1200 REPAIR AS THE WHOLE DOOR MECHANISM NEEDS TO BE REPLACED, DESPITE THE FACT THE ONLY PROBLEM IS THE SNAPPED CABLE. THIS REPAIR IS ONLY FOR ONE OF THE DOORS. THE OTHER CABLE LOOKS AS IF IT COULD SNAP SOON, AT WHICH POINT IT WILL BE AN ADDITIONAL $1200 TO REPAIR. MY UNDERSTANDING OF THE ISSUE IS THAT THE CABLE HAD A PLASTIC COATING THAT DETERIORATES OVER TIME. THE COATING BECOMES DRY AND BRITTLE OVER TIME, CAUSING IT TO CRACK AND FALL OFF THE WIRE, LEAVING THE WIRES COMPLETELY VULNERABLE TO GETTING WET, RUST, FREEZE, ETC, ALSO RUBBING EXTENSIVELY UNPROTECTED AGAINST THE GEARS. AS THE BARE CABLE IS EXPOSED TO THE ELEMENTS, IT WEAKENS AND THE WHOLE CABLE SNAPS, MAKING THE DOOR JAM ALTOGETHER. AFTER READING SOME INFORMATION ON THE INTERNET, IT SEEMS THIS IS A COMMON PROBLEM WITH MANY TOYOTA SIENNA VANS AND THIS ISSUE SHOULD BE THE SUBJECT OF A RECALL. *TR

Mileage: 80,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS WOULD NOT OPEN AT ALL. HE TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT HE WOULD BE BILLED IF THEY PERFORMED A DIAGNOSTIC TEST. THE VEHICLE HAS NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Mileage: 35,000

I HAVE A 2004 TOYOTA SIENNA MINIVAN. EVERY YEAR WHEN THE TEMPERATURE IS BELOW FREEZING AND THERE IS EVEN SLIGHT PRECIPITATION, MY SLIDING DOORS FREEZE SO I AM NOT ABLE TO OPEN THEM AT ALL OR EVEN CLOSE THEM COMPLETELY. I HAVE BEEN TO THE DEALER REPEATEDLY. THEY HAVE LUBRICATED THE SEALS BUT IT HAS NOT SOLVED THE PROBLEM. THE DEALER ACKNOWLEDGES THIS IS A DESIGN PROBLEM WITH THIS MODEL AND THAT TOYOTA IS AWARE BUT WILL DO NOTHING ABOUT IT. MY DAUGHTER WAS RECENTLY INJURED GETTING INTO THE REAR DOOR WHEN SHE SLIPPED. I LIVE IN FEAR THERE WILL BE A CAR ACCIDENT OR EMERGENCY WHERE MY CHILDREN WILL NOT BE ABLE TO EXIT THE VAN. PLEASE HELP ME WITH THIS PROBLEM. *TR

Mileage: 3,000

POWER SLIDING DOORS FAIL TO OPEN, PRIMARILY IN COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ABOUT 10 TIMES. FIST THEY "COULD NOT DUPLICATE THE PROBLEM", THEN WHEN I WAS ABLE TO SHOW IT TO THEM, THEY COULD NOT FIX IT. EVENTUALLY THE MANUFACTURER SENT A FACTORY ENGINEER TO CHECK THE VEHICLE. HE HAD THE DOOR SEAL REPLACED. THAT HELPED FOR A FEW WEEKS, NOW IT'S DOING IT AGAIN. I TOOK IT BACK TODAY THEY SAID THAT THEY DID ALL THAT THEY CAN, ALTHOUGH THERE IS NOTHING MORE THAT THEY CAN DO FOR ME. *TR

MY 2004 TOYOTA SIENNA HAS HAD ISSUES WITH THE SLIDING DOORS EVER SINCE I HAVE OWNED IT. A COUPLE OF YEARS INTO OWNERSHIP THE CABLE ON THE MOTORIZED DOOR (PASSENGER SIDE) BECAME SLIPPED OFF ITS TRACK, MAKING CLOSING THE DOOR IMPOSSIBLE. THE CABLE HAD TO BE SNAPPED, CONVERTING THE DOOR TO A MANUAL DOOR, SO THAT THE CAR COULD BE LOCKED AND SECURED. THE COST OF REPAIR WAS EXCESSIVE (FOR ME), THEREBY MAKING THIS TEMPORARY SOLUTION A PERMANENT ONE. THE GREATER PROBLEM RESIDES IN OPERATION OF BOTH REAR SLIDING DOORS IN COLD WEATHER. WHENEVER IT'S COLD, THE DOORS STICK AND CANNOT BE OPENED. THE SAFETY CONCERNS ARE TWOFOLD. PRIMARILY, I AM CONCERNED THAT MY CHILDREN CANNOT BE EFFICIENTLY REMOVED FROM THE CAR, IN THE EVENT OF AN ACCIDENT. THE OTHER DAY, IT WAS SO COLD, I ACTUALLY SNAPPED THE DOOR HANDLE OFF THE VEHICLE, ATTEMPTING TO OPEN IT. INDIRECTLY, I AM ALSO CONCERNED ABOUT INSTRUCTING MY CHILDREN TO ENTER THE CAR, VIA THE FRONT DOORS, AND TO CLIMB OVER THE FRONT SEATS. WITHOUT ADULT PRESENCE, ANY CHILD COULD INADVERTENTLY KICK THE (AUTOMATIC) GEAR SHIFTER INTO REVERSE OR DRIVE, THEREBY ENDANGERING AN PERSON WHO MIGHT BE IN FRONT OR IN BACK OF THE VEHICLE. IN AREAS WHERE ONE IS ACCUSTOMED TO START A VEHICLE AND LEAVE IT RUNNING TO WARM UP, ALBEIT IT'S VERY REMOTELY POSSIBLE, THERE COULD BE A TRAGIC OUTCOME. PERSONALLY, I WILL TAKE STEPS TO PREVENT THIS, BUT I CAN SEE OTHERS NOT ANTICIPATING THIS OUTCOME. I HAVE BECOME AWARE OF A NUMBER OF SIENNA OWNERS WHO HAVE EXPERIENCED VARIOUS PROBLEMS WITH THESE DOORS, AND I AM GREATLY CONCERNED ABOUT NOT BEING ABLE TO OPEN DOORS THAT HAVE BEEN FROZEN SHUT. I HAVE TO THINK THERE IS A DESIGN FLAW HERE THAT NEEDS TO BE REMEDIED BY TOYOTA. YET, OTHER SIENNA OWNERS HEAR THE SAME THING THAT I DO, SPECIFICALLY THAT WE NEED TO KEEP THROWING MONEY AT THE PROBLEM TO KEEP THE CARS MAINTAINED AND THAT IT'S NOT TOYOTA'S RESPONSIBILITY. *TR

Mileage: 10,000

AUTOMATIC SLIDING DOOR ON TOYOTA SIENNA FREEZES IN COLD WEATHER AND THE CABLE BROKE MAKING THE DOOR INOPERABLE. DEALER STATES THE REPAIR COST IS BETWEEN 2-3K. UNABLE TO JUST BUY THE CABLE PART WITHOUT THE MOTOR. VAN IS A 2004 MODEL. CABLE BROKE ON 12/30/2009. *TR

Mileage: 77,000

THE CABLE ON THE AUTOMATIC DRIVERS SIDE SLIDING DOOR OF OUR 2004 TOYOTA SIENNA SNAPPED. THIS RENDERED THE DOOR UNABLE TO CLOSE UNTIL GETTING IT TO THE DEALERSHIP. *TR

Mileage: 84,023

I WISH TO COMPLAIN ABOUT THE TOYOTA SIENNA 2004 DRIVER DOOR. THERE IS A DOOR CHECK POPPING NOISE WHICH CAN LEAD TO THE DRIVER DOOR FALLING OFF. I BELIEVE THIS OUGHT TO BE RECALLED BY TOYOTA AND REPAIRED IN ALL VECHICLES. *TR

Mileage: 114,496

POWER SLIDING DOOR CABLE SNAPPED ON A 2004 TOYOTA SIENNA XLE. DUE TO THIS ISSUE WE CAN NOT OPEN OR CLOSE THE DRIVER SIDE SLIDING DOOR. IN ORDER TO FIX THE PROBLEM, WE ARE TAKING TO THE DEALERSHIP AND ESTIMATED COST TO FIX IS $500.00 AND $100.00 TO IDENTIFY THE ISSUE. *TR

Mileage: 98,120

MY DOOR HAS THE DOOR CHECK ISSUE TO THE POINT IT WILL NOT HARDLY CLOSE, AND TOYOTA FEELS SINCE IT WAS 5 YEARS , 3 MONTHS FROM DATE OF PURCHASE, THEY ARE NOT RESPONSIBLE FOR IT. I SUSPECT THIS WAS PRESENT AND ALL AFFECTED TOYOTAS SHOULD BE RECALLED TO FIX BOTH THIS DRIVER DOOR, BUT THE PASSENGER DOOR AS WELL. MAKE : TOYOTA MODEL : SIENNA YEAR : 2004 MANUFACTURER : TOYOTA MOTOR CORPORATION SERVICE BULLETIN NUMBER : 07017 DATE OF BULLETIN : OCT 23, 2007 NHTSA ITEM NUMBER : 10023697 COMPONENT : STRUCTURE:BODY:DOOR SUMMARY : CUSTOMER SUPPORT PROGRAM - WARRANTY COVERAGE EXTENSION FOR THE FRONT DOOR CHECK ON CERTAIN 2004-2007 MY SIENNA VEHICLES. *NJ *TR

Mileage: 93,000

I HAVE A 2004 TOYOTA SIENNA WITH ELECTRIC SLIDING SIDE DOORS. THE PASSENGER SIDE SLIDING DOOR LOCKED OPEN TODAY AND WOULD NOT MOVE. MY WIFE WAS TAKING CHILDREN TO SCHOOL. IT WAS VERY COLD. I TOOK THE VAN TO THE TOYOTA DEALER AND THEY SAID IT WOULD BE NEAR $2000 TO REPAIR IT. THEY HAD TO CUT THE DOOR CABLE SO WE COULD OPERATE IT MANUALLY. THIS IS UNACCEPTABLE. I OWN TWO TOYOTA'S AND WAS PLANNING TO BUY MORE. THEY NEED TO RECALL THIS ISSUE AS I HAVE READ MANY SIMILAR STORIES. *TR

Mileage: 132,000

I HAVE A 2004 SIENNA XLE IN WHICH THE CABLE ON THE DRIVER'S SIDE SLIDING DOOR SNAPPED. THIS IS THE 4TH DOOR TO HAVE SAFETY ISSUES. THE CABLE HAS SNAPPED AND IS HANGING FROM THE BACK REAR WINDOW. IT'S FRAYED AND RUSTY! THE DOOR NOW WILL NOT OPEN.....VERY SCARY IN THE CASE OF HAVING TO EXIT THE VEHICLE QUICKLY!!WHEN I PURCHASED A TOYOTA (AT A PREMIUM COST , I BELIEVED THAT I WAS PAYING FOR QUALITY!). THIS VEHICLE'S DOOR ISSUES ARE A TIME BOMB! I HAVE READ ENOUGH TO KNOW THAT THIS IS A COMMON PROBLEM AMONG SIENNA OWNERS YET THERE IS NO RECALL! UNBELIEVABLE! SHAME ON TOYOTA FOR NOT STANDING BY THEIR "QUALITY" PRODUCT! *TR

Mileage: 98,000

SLIDING SIDE DOORS FREEZE SHUT AND CAN NOT BE OPENED WHEN TEMPERATURE DROPS BELOW FREEZING. *TR

Mileage: 63,000

DRIVER SIDE SLIDING DOOR WILL NOT STAY LOCKED AND LATCHED. THE FASTENERS THAT HOLD THE LOCKING MECHANISM PLACE PULLED THROUGH THE DOOR SHEET METAL. DEALER STATES IT CANNOT BE FIXED AND A NEW DOOR WOULD BE NEEDED AT $3500. DOOR CAN OPEN AT ANY TIME. *TR

Mileage: 99,500

AUTOMATIC SLIDING PASSENGER SIDE DOOR CABLE BROKE. DOOR WILL NOT OPEN OR CLOSE. OCCUPANTS ARE TRAPPED IN VEHICLE. MUST CLIMB OVER FRONT SEAT OR OUT DRIVERS SIDE SLIDING DOOR (WHICH ALSO BROKE) TO EGRESS VEHICLE. *TR

Mileage: 118,122

1. POWER SLIDING DOOR WORKED. 2. WENT TO OPERATE POWER DOOR, LOUD SOUND OF PLASTIC BREAKING, DOOR WOULD NOT OPEN OR CLOSE COMPLETELY. 3. AT HOME SAW THAT CABLE TO OPERATE POWER SLIDING DOOR HAD SNAPPED. CALLED DEALER SAID THEY WOULDN'T DO ANYTHING, OUT OF WARRANTY. CALLED TOYOTA SAID ISOLATED CASE SORRY CAN'T DO ANYTHING. CUT CABLE SO I WAS ABLE OPERATE DOOR MANUALLY. APPROX. 1 YEAR LATER CABLE ON OTHER DOOR SNAPPED. SAME PROCESS, SAME RESPONSE. *TR

Mileage: 50,000

SLIDING PASSENGER DOOR PRONE TO FREEZING AND SQUEAKING IN COLD WEATHER. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE CONTACT WAS ATTEMPTING TO CLOSE THE PASSENGER SIDE SLIDING DOOR SHE NOTICED THAT THE DOOR WAS STUCK IN THE OPEN POSITION. SHE WAS UNABLE TO OPEN OR CLOSE THE DOOR NORMALLY. A TOYOTA DEALER INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL BODY SHOP. THERE WERE NO PRIOR WARNINGS. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 140,000. UPDATED 2/22/10 *CN THE REAR PASSENGER POWER SLDIND DOOR BECAME STUCK IN THE OPEN POSITION DUE TO A RUSTED AND FRAYED CORD. THE DEALER STATED THEY COULD NOT FIX IT, BECAUSE IT WAS A BODY SHOP ISSUE. UPDATED 06/18/10.*JB

Mileage: 140,000

TOYOTA SIENNA LE 2004 PASSENGER SIDE POWER SLIDING DOOR DOES NOT WORK AS INTENDED. IT CAN ONLY BE OPERATED FROM THE OUTSIDE BY PULLING THE HANDLE AND GETTING THE DOOR STARTED. NONE OF THE REMOTE BUTTONS WILL CAUSE THE DOOR TO OPEN. THE DOOR CAN NOT BE OPENED FROM THE INSIDE OF THE CAR. *TR

Mileage: 62,000

CABLE ON RIGHT POWER SLIDING DOOR ASSEMBLY WAS RUSTED. PRESENTED PROBLEM TO TOYOTA DEALER 10/27/09. WAS TOLD THAT THE ENTIRE MECHANISM WOULD NEED REPLACING SINCE CABLE ITSELF IS NOT SOLD ALONE. IN THE PROCESS OF CLOSING DOOR TODAY, THE CABLE SNAPPED. DOOR IS NOW INOPERABLE BOTH IN POWER AND MANUAL MODE. SAFETY CONCERN SINCE CHILDREN RIDE IN THAT PART OF VEHICLE AND NEED TO EXIT ON RIGHT SIDE AT SCHOOL (CURBSIDE). *TR

Mileage: 56,269

WE OWN A 2004 TOYOTA SIENNA AND THE CABLE IN THE AUTOMATIC DOOR GOT FRAYED AND CAUGHT IN THE MOTOR. THE DOOR WAS STUCK OPEN. MY HUSBAND HAD TO FORCE IT CLOSED SO WE COULD DRIVE OUR FOUR KIDS HOME AND THE DOOR FELL OFF! HE HAD TO FORCE IT BACK ON AND LOCK IT SO WE COULD GET HOME. ONLINE SEARCHES SHOW ME MANY OTHER PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE AUTOMATIC DOOR FOR THAT YEAR'S MODEL. *TR

Mileage: 77,000

POWER SLIDING DOOR ON RIGHT SIDE (DRIVER SIDE) OF VEHICLE FAILED. CABLE BROKE AND DOOR WOULD NOT CLOSE. ATTEMPTED TO MANUALLY CLOSE THE DOOR BUT CABLE HAD JAMMED THE DOOR IN THE OPEN POSITION. WIFE DROVE THE CAR HOME THIS WAY. I CUT THE BROKEN CABLE AND REMOVED THE ENDS SO DOOR FUNCTIONS MANUALLY. $1200 DOLLARS TO REPAIR DOOR. I ELECTED NOT TO SPEND $1200 TO REPAIR A CABLE. CABLE IS PART OF AN ASSEMBLY THAT INCLUDES THE MOTOR. I INSPECTED THE REASON FOR THE PREMATURE FAILURE AND DETERMINED THE REASON THE CABLE BROKE WAS BECAUSE OF A DOOR REAR HINGE FAILURE. PIN HAD WORN OUT SLIGHTLY CAUSING THE REAR OF THE DOOR TO SAG AND THEREFORE CATCHING THE CABLE AND BREAKING IT. I REPLACED THE HINGE MYSELF COSTING $100 AND THE DOOR FUNCTIONS MANUALLY. THIS CAR WAS MAINTAINED REGULARLY BY TOYOTA AND DOOR HINGES GREASED. A HINGE SHOULD NEVER HAVE FAILED AT 4 YEARS OF LIFE. WHAT KIND OF STEEL IS TOYOTA USING? *TR

Mileage: 70,000

I HAVE A 2004 TOYOTA SIENNA XLE MINIVAN. A SMALL WIRE SNAPPED ON THE PASSENGER SIDE POWER DOOR. I AM NOT ABLE TO OPEN THE DOOR AUTOMATICALLY OR MANUALLY. THE ONLY WAY TO FIX IS TO HAVE TOYOTA INSTALL NEW MOTOR FOR $1800 WHICH IS WAY TOO EXPENSIVE FOR SOMETHING THAT IS A NECESSARY COMPONENT IN A VAN. *TR

Mileage: 101,000

2004 TOYOTA SIENNA SLIDING DOORS MALFUNCTIONING. OVER TIME, THE DOORS APPEAR TO WEAR OUT AND WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE. THEY CANNOT BE OPENED MANUALLY OR BY USING THE POWER OPERATION FEATURE. THE DEALER WAS ABLE TO OPEN IT AND ADJUST IT BUT TOLD US THAT IT WILL HAPPEN AGAIN UNLESS WE PAID APPROXIMATELY $1200 PER DOOR TO REPLACE THE WORN PARTS. WE ARE CONCERNED ABOUT GETTING TRAPPED IN THE VEHICLE. *TR

Mileage: 110,000

THE PASSENGER AND DRIVER SIDE MIDDLE (SLIDING) DOORS OF OUR 2004 TOYOTA SIENNA HAVE FROZEN SHUT EACH WINTER FOR 5 YEARS. AFTER MELTING FREE THE DRIVERS SIDE DOOR CAME SUDDENLY OPEN A FEW TIMES WHILE WE WERE DRIVING DOWN THE ROAD. NOW THE AUTOMATIC OPEN/CLOSE HAS STOPPED WORKING AT ALL. *TR

Mileage: 65,000

2004 TOYOTA SIENNA SLIDING DOOR CABLE SNAPPED, CAR WAS PARKED ON HILL AND DOOR SLIDE CLOSED ON RIGHT HAND OF DRIVER WHO WAS ENTERING VEHICLE. *TR

Mileage: 99,800

POWER PASSENGER SIDE SLIDING DOOR CABLE SNAPPED DOOR IS INOPERABLE FROM INSIDE AND OUTSIDE. *TR

Mileage: 68,000

THE POWER SLIDING DOOR ON MY SIENNA STOPPED WORKING BECAUSE THE CABLE SNAPPED. THE CABLE HAS A PLASTIC COATING WHICH FELL OFF PART OF IT AND ALLOWED THE WIRE UNDERNEATH TO RUST SINCE IT IS EXPOSED TO THE ATMOSPHERE. I MANAGED TO FORCE THE DOOR CLOSED AND IT IS NOW INOPERABLE. THIS IS A SAFETY PROBLEM - WHAT IF THERE WERE A WRECK? THIS IS POOR DESIGN AND COULD CAUSE LOSS OF LIFE AND SHOULD BE FIXED BY TOYOTA. IT IS AN EXPENSIVE REPAIR - DUE TO THE DESIGN FLAW OF HAVING THIS CABLE BE SO DIFFICULT TO REPLACE, SO PEOPLE - LIKE ME - AREN'T HAVEING IT DONE BECAUSE WE CAN'T AFFORD IT. THIS ISN'T "NORMAL WEAR AND TEAR". *TR

Mileage: 90,000

2004 TOYOTA SIENNA VAN AUTO SLIDING DOOR CABLE FAILED AND DOOR WAS STUCK OPEN. CABLE CAN NOT BE REPLACED BY ITS SELF MOTOR AND CABLE NEED TO BE INSTALLED AT A PRICE OF $1,000.99 IN PARTS NOT INCLUDING THE 5 HOURS OF LABOR. *TR

Mileage: 137,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE PASSENGER SIDE DOOR WILL NOT OPEN. THE DEALER WILL DISABLE THE DOOR BECAUSE THE COMPLETE REPAIR WAS TOO EXPENSIVE. THE TOYOTA MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 43,000.

Mileage: 43,000

TOYOTA SIENNA MINIVAN SLIDING DOOR WILL NOT OPEN/CLOSE - GOT STUCK IN THE OPEN POSITION. *TR

Mileage: 128,000

DURING THE NORMAL OPERATION OF THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR, THE CABLE SNAPPED AND GOT CAUGHT SO THAT THE DOOR COULD NOT FULLY OPEN OR FULLY CLOSE. IT WAS NECESSARY TO CUT THE CABLE OUT AND OPERATE THE DOOR MANUALLY TO GET THE DOOR TO SHUT AT ALL. THE QUOTE TO REPAIR THE PROBLEM WAS $1232.12. *TR

Mileage: 64,000

MY 2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR MECHANISM STOPPED WORKING AND WE WERE UNABLE TO OPEN THE DOOR ON THE PASSENGER SIDE. IT IS CLEAR FROM FORUMS ON THE INTERNET THAT THIS IS A WIDESPREAD PROBLEM. *TR

Mileage: 107,500

TOYOTA SIENNA 2004 SLIDING DOOR MOTOR CABLE WAS TOTALLY RUSTED AND SNAPPED. SLIDING DOOR IS NOT OPERABLE. SLIDING DOOR WIRE IS TOTALLY RUSTED DURING NORMAL USE. AS S RESULT, DOOR WAS JAMMED AND NEITHER CAN BE CLOSED NOR OPENED. TOYOTA DOES NOT SELL CABLE SEPARATELY, SHOULD PURCHASE WHOLE MOTOR ASSEMBLY INSTEAD. SIMILAR CABLE COST IS AROUND 10 DOLLAR (FROM HARDWARE STORE) BUT MOTOR ASSEMBLY IS AROUND 1500 DOLLAR. *TR

Mileage: 94,500

WE HAVE A 2004 TOYOTA SIENNA XLE THAT HAS JUST SUFFERED A FAILURE OF THE POWER SLIDING DOOR, CAUSING IT TO BECOME STUCK IN THE OPEN POSITION. MY WIFE WAS FORCED TO DRIVE WITH TWO YOUNG CHILDREN IN THE BACK SEAT AND THE SIDE DOOR WIDE OPEN. THIS IS EXTREMELY UNSAFE AND DEMANDS A RECALL. APPARENTLY THE CABLE WAS FRAYED BY A FAILED HINGE, AND I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM. THIS IS A 5-YEAR-OLD MINIVAN WITH 84,000 MILES. HOW IS TOYOTA ALLOWED TO IGNORE SUCH A BLATANT SAFETY DEFECT TO THEIR CARS THAT OCCURS WITHIN THE FIRST 3 TO 5 YEARS? IT IS OUT OF WARRANTY AND THEY WILL PROVIDE NO MEASURES FOR REPAIR, BUT NO REASONABLE PERSON WOULD EVER EXPECT THE DOORS OF A CAR TO BE THE FIRST THING TO STOP WORKING, AND IN THAT SHORT A PERIOD OF TIME. THIS IS UNACCEPTABLE AND DANGEROUS AND SIMPLY SHAMEFUL FROM A QUALITY MANUFACTURER ON A $38,000 VEHICLE. I AM SURE YOU ARE HEARING LOTS OF COMPLAINTS ABOUT THIS DOOR HINGE AND CABLE MOTOR. THE DEALER HAS QUOTED A REPAIR AROUND $2,000 INCLUDING WORK AT A BODY SHOP WELDING ON THE NEW HINGE. MEANWHILE, I'M WONDERING ABOUT THE OTHER DOOR. WILL IT BE ANOTHER $2,000? PLEASE ISSUE A RECALL NOW!!! *TR

Mileage: 84,097

WE HAVE A 2004 SIENNA WITH AUTO-SLIDING DOOR FOR PASSENGER SIDE. THE VAN HAS AROUND 57000 MILES. IT IS RAINING/SNOWING TODAY AND THE PASSENGER DOOR COULDN'T BE CLOSED. MY WIFE AND MY KID IS STUCK IN NEWTOW, 30 MIN AWAY FROM HOME. THE PASSENGER SIDE DOOR CAN'T BE CLOSED MANUALLY. THE OUTSIDE TEMP IS AROUND 35 DEGREE. BY READING THE INTERNET, IT LOOKS LIKE MANY 2004 SIENNA OWNER HAVE THE SAME ISSUE. I CONSIDER IT AS A SAFETY ISSUE SINCE MOST VAN OWNERS HAVE YOUNG KIDS IN THE VAN. IF THE DOOR IS STUCK IN THE WINTER TIME, IT IS A BIG PROBLEM. *TR

Mileage: 57,000

I OWN A 2004 TOYOTA SIENNA XLE MODEL. THE SLIDING DOOR CABLES PLASTIC/RUBBER SHIELD BEGAN TO PEEL OFF AND NOW THE DOOR WON'T CLOSE IN AUTOMATIC MODE BECAUSE IT ALWAYS SENSE RESISTANCE. I TRIED TO DISABLE THE AUTOMATIC MODE AND PUT THE DOORS ON MANUAL MODE, BUT IT'S NEARLY IMPOSSIBLE TO MOVE THIS DOOR AS SOMETHING SEEMS TO BE STUCK. DID A SEARCH ON THE WEB AND IT SEEMS LIKE ALMOST EVERYONE IS HAVING THIS PROBLEM NOW THAT THIS MODEL IS GETTING TO BE 4-5 YEARS OLD. SOME SAYS TO CUT THE CABLE IN ORDER TO GET THE DOOR TO OPERATE SMOOTHLY IN MANUAL MODE. BUT I DON'T WANT TO TAKE THE CHANCE. TOYOTA REALLY SHOULD HAVE A RECALL ON THIS MAJOR DESIGN FLAW AND SAFETY HAZARD. THANK YOU. *TR

Mileage: 134,000

WE HAVE A 2004 TOYOTA SIENNA. WE HAVE DISCOVERED THAT THE CABLE ON DRIVER SIDE OF THE SLIDING DOOR HAS RUSTED/ROTTED AND SNAPPED OFF. WE HAVE CALLED TOYOTA ABOUT THIS ISSUE AND THEY INFORMED US THAT THE DOORS ARE NOT COVERED. WE FEEL THAT THIS IS A SAFETY ISSUE AS THE DOORS ONLY OPEN PART WAY. WE HAVE FOUND THAT THERE WAS NO RECALL ON THIS ISSUE. PLEASE LOOK INTO THIS ASAP. JUST PICTURE YOUR CHILDREN TRAPPED IN THE VAN DURING AN ACCIDENT- THESE DOORS ARE TOO HEAVY FOR THEM IN MANUAL MODE. THIS IS HAPPENING TO MANY TOYOTA VEHICLES, TO THE POINT WHERE THIS NEEDS TO BE AIRED ON NATIONAL TELEVISION FOR TOYOTA TO STEP UP AND STAND BEHIND THEIR VEHICLES. THIS IS ABOUT SAFETY AND OUR CHILDREN - NOT JUST A BONUS FEATURE. HELP US TO KEEP OUR CHILDREN SAFE IN THESE FAMILY BUILT VEHICLES! PLEASE!!! *TR

THE DOORS ON MY 2004 TOYOTA MINIVAN HAVE BEEN FREEZING EVERY WINTER SEASON SINCE 2006. CANADA TOYOTA HAS MADE THIS A RECALL ITEM, BUT THE UNITED STATES WILL NOT? I FIND THIS TO BE ABSURD - ESPECIALLY WHEN CHILDREN HAVE TO CLIMB UP THROUGH THE FRONT SEATS TO GET OUT OF VEHICLES. THIS COULD BE FATAL IN AN ACCIDENT IF THE DOORS CAN NOT BE OPENED. I HAVE CONTACTED TOYOTA DEALER AND THEY CLAIM TO USE WRENCH GREASE TO LUBE THE DOORS TO HELP AND PREVENT FROM STICKING. I LIVE IN NEW ENGLAND AND THE DOORS HAVE ALREADY STARTING FREEZING SHUT THIS YEAR (OCT 2009). THIS IS EXTREMELY FRUSTRATING, THIS ISN'T A CHEAP VEHICLE AND IT WAS PURCHASED FOR FAMILY USE. TOYOTA HAS REALLY FAILED THE AMERICAN PUBLIC WITH THEIR MINIVANS. I WOULD HAVE USED THIS AVENUE TO COMPLAIN YEARS AGO - I HAVE BEEN WASTING MY TIME TRYING TO WORK WITH THE TOYOTA COMPANY. PLEASE HELP *TR

THE POWER SLIDING DOOR ON AN '04 TOYOTA SIENNA WOULD NOT STAY OPEN WHEN THE VEHICLE WAS ON A SLIGHT INCLINE. OTHER TIMES, IT WOULD NOT CLOSE PROPERLY. ON A NUMBER OF OCCASIONS, AFTER THE DOOR WAS OPENED IT BEGAN TO CLOSE BY ITSELF HITTING THE PERSON WHO WAS REACHING INTO THE VEHICLE, WHILE THE DOOR WAS CONTINUING TO TRY TO CLOSE. IT TOOK A LOT OF FORCE TO STOP THE DOOR FROM CLOSING. ON ONE OCCASION THE FORCE OF THE DOOR CLOSING BRUISED MY WIFE'S RIGHT ARM. THIS IS A DEFINITE SAFETY ISSUE. SOMEONE COULD BE SERIOUSLY INJURED, INCLUDING BEING CRUSHED BETWEEN THE DOOR AND PILLAR. THIS PROBLEM WAS REPORTED TO THE DEALER ON THREE DIFFERENT VISITS OVER A SIX MONTH PERIOD. ON EACH VISIT THE TECHNICIAN REPORTED "NO PROBLEM FOUND" OR "WORKING PER DESIGN AND INTENT AT THIS TIME." ON THE LAST VISIT, AFTER THE TECHNICIAN FOUND NOTHING AGAIN, I WENT OUT WITH THE SERVICE ADVISOR AND WAS ABLE TO DEMONSTRATE THE PROBLEM. AFTERWARD THE SHOP FOREMAN FOUND THAT THE REAR HINGE BUSHINGS WERE WORN. AFTER THE BUSHINGS WERE REPLACED, THE DOOR WORKED AS IT SHOULD. TOYOTA CLAIMS THIS WOULD HAVE BEEN COVERED UNDER THE ORIGINAL 36 MO. / 36,000 MILE WARRANTY, BUT NOT UNDER THEIR EXTENDED WARRANTY. *TR

Mileage: 35,441

MY 2004 TOYOTA SIENNA VAN'S PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED. MAKING IT ONLY OPEN 1/4 OF THE WAY, I HAD TO CUT THE REST OF THE CABLE ON BOTH SIDES AND PUSH THE MANUAL OVERRIDE BUTTON TO USE THE DOOR MANUALLY. I HAVE READ IN EDMUNDS.COM FORUMS THERE HAVE BEEN MANY OTHERS WITH THE SAME PROBLEMS AND THE COST OF FIXING IT RANGES FROM $1200 - $2000 FOR THEY HAVE TO REPLACE THE WHOLE MOTOR. I THINK THIS CAN BE A SAFETY ISSUE IF YOUR IN A ACCIDENT AND NEED TO OPEN THE DOOR, AND THE CABLE SNAPS, THEN IT WILL NOT OPEN. *TR

Mileage: 70,355

POWER SLIDING DOOR ON 2004 TOYOTA SIENNA XLE AWD FAILS TO OPERATE. THE DOOR IS ACTUATED BY A CABLE AND THE CABLE HAS BROKEN. THE REPLACEMENT IS EXTRAORDINARILY EXPENSIVE AT APPROX $1500 OR MORE. AS A RESULT, THE DOOR MUST BE OPENED OR CLOSED BY HAND, WHICH IS A DIFFICULT PROPOSITION, AND IF THE VEHICLE IS PARKED ON AN INCLINE, NEARLY IMPOSSIBLE. FURTHER, THE DOOR DOESN'T STAY OPEN WHEN ON AN INCLINE POSING A DANGER TO EXITING PASSENGERS. *TR

Mileage: 81,000

BROKEN CABLE IN SIDE SLIDING DOORS (AUTOMATIC). WOULD NOT OPEN MANUALLY. CHILDREN STUCK INSIDE HAD TO EXIT THROUGH FRONT DOORS. MANUAL OVERRIDE NOT FUNCTIONING. DEALER WANTS $2,000.00 PER DOOR TO REPAIR. VAN ONLY 4 1/2 YEARS OLD WHEN CABLES BROKE. *TR

Mileage: 44,056

THE POWER FUNCTION OF THE AUTOMATIC REAR SLIDING PASSENGER DOOR HAS FAILED. THE CABLE THAT ATTACHES TO THE MOTOR FOR THIS DEVICE SNAPPED AND WAS EXPOSED CAUSING A SAFETY HAZARD. APPROXIMATELY 1 FOOT OF CABLE WAS EXPOSED AND HANGING FROM THE MIDDLE REAR OF DOOR. ADDITIONALLY OTHER PARTS OF THE SYSTEM FAILED/BROKE WHEN THE CABLE BROKE AND BECAME LODGED IN THE SYSTEM CAUSING THE DOOR TO REMAIN OPEN. WHEN SOME OF THESE PARTS ASSOCIATED WITH THE SNAPPED WIRE / DOOR MOTOR BROKE THEY WERE EJECTED INTO THE CAR HITTING THE NEAREST RIGHT SIDE CAR SAFETY SEAT WHERE ONE OF OUR CHILDREN SITS. THE COST OF REPLACING THE DOOR PARTS IS PROHIBITIVE. PER TOYOTA DEALERSHIP, COST IS APPROXIMATELY $1700 PER DOOR TO REPLACE THE SNAPPED WIRE. THE DOOR WILL NOT BE REPAIRED AND REMAIN NON-FUNCTIONAL. 2006 REFERENCE TSB EL004-04 2009 REFERENCE TSB-0085-09NHTSA NUMBER:10029190 FOR SIMILAR CASES. *TR

Mileage: 81,339

2004 SIENNA - POWER SLIDING DOOR CABLE SNAPPED. *TR

Mileage: 70,000

I HAVE A TOYOTA SIENNA 2004 LE 8 PASSENGERS. MY COMPLAINT IS THAT THE DASH OF THE SIENNA IS CRACKING LIKE SOMEONE HAS SLICED IT WITH A BLADE. PLEASE INVESTIGATE THIS DEFECT. I KNOW THAT I`M NOT ALONE WITH THIS COMPLAINT. THANK YOU, JESUS *TR

Mileage: 58,000

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. SHE STATED THAT THE CABLE FOR THE SLIDING DOORS SNAPPED, WHICH ALMOST CAUSED THE DOOR TO SEPARATE FROM THE VEHICLE. THE DEALER WAS CONTACTED. UPON CONTACT A TECHNICIAN ADVISED HER THAT BECAUSE THE WARRANTY HAD EXPIRED, SHE WOULD HAVE TO PAY $2000.00 FOR REPAIRS. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 65000.

Mileage: 65,000

AUTO SLIDING DOOR CABLE RUSTED THROUGH AND BROKE, LEAVING DOOR INOPERABLE. *TR

Mileage: 88,000

THE POWER DOORS OF OUR 2004 SIENNA FROZE EACH WINTER SINCE PURCHASE AND WOULD NOT OPERATE UNTIL VEHICLE WARMED - 2 CHILDREN HAD TO CLIMB IN AND OUT THROUGH FRONT DOORS. THIS WINTER, PROBABLY FEBRUARY ONE CABLE SNAPPED ON PASSENGER SIDE, OTHER CABLE FRAYED AND REFUSED TO OPERATE - DEALER ESTIMATED APPROXIMATELY $600 PER DOOR FOR REPAIRS. MY HUSBAND TOLD HIM WE WOULD WAIT UNTIL THE RECALL WAS ISSUED AS THIS WAS A SAFETY CONCERN. MY HUSBAND DISCONNECTED THE DOORS SO THEY WOULD OPERATE MANUALLY - WHICH IN NOT SOMETHING THE TOYOTA DESIGN ALLOWED FOR. SINCE MY HUSBAND DISCONNECTED THE DOOR, WE HAVE EXPERIENCED SOME OTHER ELECTRICAL PROBLEMS, NOT CERTAIN IF THEY ARE RELATED. ALSO HAVE HAD PROBLEMS MAINTAIN AIR PRESSURE IN TIRES ALTHOUGH NOT ALL WHEEL DRIVE MODEL. DEALER WAS SUPPOSED TO CONTACT US TO SCHEDULE ADDITIONAL RECALL WORK ON THE VEHICLE, BUT HAS NOT DONE SO, I BELIEVE BECAUSE WE CONTINUE TO REFUSE OPTIONAL MAINTENANCE WORK AND THE ASSOCIATED EXPENSE. I WORK EXTREMELY CLOSE TO HOME FOR THE LAST 4 YEARS AND OUR VEHICLE HAD APPROXIMATELY 48,000 WHEN THE DOORS BROKE. I NOW HAVE APPROXIMATELY 52,000 MILES. *TR

Mileage: 48,000

FAMILY LOADED IN VAN TO LEAVE, PUSHED BUTTON ON REAR PASSENGER AUTOMATIC DOOR TO CLOSE IT AND MADE A WEIRD NOISE THEN FAILED TO CLOSE. SOME HOW THE AUTOMATIC DOOR CABLE CAUGHT IN TRACK OF SLIDING DOOR PREVENTING DOOR CLOSURE PAST HALF WAY. ALL EFFORTS TO CLOSE DOOR FAILED. LUCKILY WE WERE LEAVING HOME NOT RETURNING HOME. VAN HAD TO BE DRIVEN TO SHOP WITH DOOR WIDE OPEN! TOYOTA DEALER CHARGED $450 TO CUT CABLE OFF AND FREE DOOR TO CLOSE MANUALLY, OR OVER $1600 TO REPLACE CABLE AND MOTOR THAT ARE APPARENTLY ALL ONE PIECE. THERE WAS ABSOLUTELY NO WARNING TO THIS FAILURE. IT SEEMS THAT IF AN AUTOMATIC DOOR PART IS GOING TO FAIL, IT SHOULD BE DESIGNED TO AT LEAST FUNCTION IN A MANUAL STATE. CHILDREN CANNOT BE DRIVEN AROUND IN A MINIVAN WITH THE DOOR WIDE OPEN. TOYOTA REFUSED TO ACKNOWLEDGE THAT THIS COULD BE A PROBLEM. *TR

Mileage: 55,123

I OWN A 2004 TOYOTA SIENNA (79K MILEAGE) AND THE CABLE IN MY PASSENGER SIDE SLIDING DOOR JAMMED, LEAVING THE DOOR OPEN. I HAD TO DRIVE THE VAN WITH THE DOOR OPEN (KIDS IN CAR SEATS, WITH RAIN FALLING) TO A MECHANIC TO HELP CLOSE IT. NOW I NOTICE HOW COMMON THIS PROBLEM IS FOR SIENNA OWNERS. TOYOTA WILL NOT FIX THE PROBLEM WITH REPLACING THE ENTIRE ENGINE FOR $1500+ LABOR. THIS WIDESPREAD ISSUE IS A HEALTH AND SAFETY CONCERN, AS IT WOULD LIMIT SOMEONE'S ABILITY TO GET OUT OF THE CAR IN CASE OF ACCIDENT OR EMERGENCY. VERY LARGE PROBLEM THAT TOYOTA IS CHOOSING TO IGNORE. *TR

Mileage: 79,000

WE ARE PLEASED WITH OUR SIENNA WITH THE EXCEPTION OF THE SLIDING DOORS WHICH FREEZES THE LAST 2 WINTERS. I HAVE 2 SMALL CHILDREN UNDER THE AGES OF 3 AND VERY CONCERNED ABOUT THE SAFETY ISSUES. WHENEVER THE TEMP IS BELOW FREEZING, THE DOOR WILL NOT OPEN UNTIL THE TEMPERATURE RISES. I KNOW THAT I AM NOT ALONE WITH THIS ISSUE. SHOULD AN EMERGENCY ARISE, I FEAR THE SAFETY OF MY CHILDREN - HOWEVER I DO NOT HAVE THE MONEY TO FIX THIS ISSUE. OTHERS HAVE BEEN QUOTED FIXING IT IN THE PRICE OF UPWARDS OF $1000. PLEASE MAKE TOYOTA DO THE RIGHT THING AND RECALL THESE VEHICLES TO FIX THEM. *TR

I OWN A 2004 TOYOTA SIENNA. THE CABLE ON BOTH SLIDING DOORS BROKE AND THE DOORS DO NOT OPEN AUTOMATICALLY WE HAVE TO OPEN AND CLOSE THEM MANUALLY WHICH IS VERY DIFFICULT FOR MY SMALL KIDS. SOMETIMES THE DOORS JAM AND DO NOT CLOSE PROPERLY. I AM WORRIED ABOUT THE SAFETY OF MY KIDS. MY VAN HAS ONLY 65K MILES ON IT. I HAVE CONTACTED TOYOTA AND MY LOCAL TOYOTA DEALER. THEY TOLD MY IT WILL COST ME ABOUT $3400 DOLLARS TO FIX BOTH DOORS. I CAN NOT PAY THIS KIND OF MONEY ESPECIALLY ON A PROBLEM THAT SEEMS TO BE COMMON WITH ALL 2004-2006 SIENNA VANS. I THINK TOYOTA SHOULD ISSUE A RECALL AND FIX THEIR DEFECTIVE PRODUCTS. *TR

Mileage: 62,000

POWER SLIDING DOOR IS INOPERATIVE, INTERMITTENTLY INOPERATIVE, DOES NOT CLOSE PROPERLY AND RETURNS TO THE OPEN POSITION WHILE BEING CLOSED USING THE POWER SWITCH OR REMOTE CONTROL. *TR

Mileage: 60,000

CABLE SNAPPED ON REAR POWER SLIDING DOORS. IT APPEARS THAT THE OUTER PLASTIC COATING DRIED AND BROKE OFF OF THE CABLE. CABLE IS HANGING OUTSIDE OF THE CAR AS I DRIVE DOWN THE ROAD. THE DOOR IS VERY HEAVY AND MY CHILDREN ARE UNABLE TO OPEN THE DOOR THEMSELVES. *TR

Mileage: 77,246

THE REAR POWER SLIDING DOOR ON THE TOYOTA HAS A SAFETY DEFECT WHERE THE POWER SLIDING DOOR CLOSES COMPLETELY BUT THEN POPS OPEN SLIGHTLY AT THE REAR OF THE DOOR. THE RESULT IS THAT THE DOOR IS NOT FULLY CLOSED OR LATCHED. HOWEVER, THE "OPEN DOOR" INDICATOR IN THE VEHICLE DOES NOT LIGHT INDICATING THAT THE DOOR IS NOT IN A FULLY CLOSED POSITION. THE "POP OPEN" SCENARIO WAS OCCURRING OVER THE COURSE OF SEVERAL WEEKS, BEFORE GOING OVER A BUMPY ROAD THE VIBRATIONS MUST HAVE BEEN SUFFICIENT ENOUGH TO WARRANT THE "OPEN DOOR" INDICATOR TO LIGHT. UPON BRINGING TO TOYOTA FOR REPAIR THEY INFORMED ME THE MOTOR WAS DAMAGED ALONG WITH THE LATCHING MECHANISM FOR THE DOOR. *TR

Mileage: 51,000

WE HAVE A TOYOTA SIENNA WHOSE SLIDING DOORS ARE INOPERABLE. SIX MONTHS AGO ARE DRIVER SIDE SLIDING DOOR WOULD NOT CLOSE. WE WERE AT A STORE AND HAD TO DRIVE TO OUR MECHANIC WITH THE DOOR STUCK OPEN - NOT VERY SAFE AT ALL WITH CHILDREN IN THE CAR - TO DISABLE THE MOTOR AND UNJAM THE DOOR. IT NOW ONLY OPERATES IN A MANUAL MODE.NOW OUR PASSENGER SIDE DOOR HAD THE SAME THING HAPPEN! ONCE AGAIN, THE DOOR WOULD NOT CLOSE AND WE HAD TO FORCE IT SHUT - AND CANNOT USE THAT DOOR UNTIL IT IS FIXED. WE DO NOT FEEL SAFE HAVING CHILDREN USE THE DOORS BECAUSE NOW THEY ARE DIFFICULT TO OPEN AND CLOSE. IF THEY NEEDED TO EXIT QUICKLY - CHILDREN CANNOT OPEN THE HEAVY DOORS ON THEIR OWN. ALSO THERE IS NO LONGER THE SAFETY FEATURE OF HAVING THE DOOR NOT CLOSE IF SOMETHING OR SOMEONE IS IN ITS PATH. *TR

Mileage: 75,000

I HAVE 2004 TOYOTA SIENNA WITH 1 POWERDOOR. THE MOTOR AND CABLE ASSEMBLY IS NOW BROKEN, AND TOYOTA WILL NOT MAKE IT MANUAL. I NOW HAVE TO PAY $1,600.00 FOR A NEW ASSEMBLY. *TR

Mileage: 98,710

MY DRIVER SIDE SLIDING DOOR IS INOPERABLE. THE PASSENGER SIDE SLIDING DOOR MOTOR AND CABLE FAILED A FEW YEARS AGO NOW THE DRIVER SIDE CABLE BROKE. IT HAPPENED HAS ONE OF MY CHILDREN WAS OPENING THE DOOR FROM THE INSIDE AND IT ONLY OPENED ABOUT A FOOT WIDE. NOW THE DOOR ONLY OPENS ABOUT A FOOT AND MY 3 CHILDREN HAVE TO GET OUT OF THE PASSENGER SIDE. *TR

Mileage: 72,149

I AM THE 2ND OWNER OF A 2004 TOYOTA SIENNA. RECENTLY, THE PASSENGER SIDE POWER SLIDING DOOR WOULD START TO CLOSE BEFORE FULLY OPENING. THEN IT QUIT OPENING AT ALL. WHEN MANUALLY OPENED, THERE IS A CABLE THAT STICKS OUT UNDER THE REAR WINDOW. I TOOK IT TO THE LOCAL TOYOTA DEALER AND THEY SAID IT WOULD BE $1800 TO REPAIR! THEY SAID THE PART ALONE IS OVER $1000 AND THE REPAIR ISN'T COVERED UNDER MY EXTENDED WARRANTY. AFTER RESEARCHING THE PROBLEM ON THE INTERNET, I DECIDED TO FILE A COMPLAINT AS THIS SEEMS TO BE A VERY PREVALENT PROBLEM THAT TOYOTA WOULD RATHER IGNORE. PLEASE HELP! *TR

Mileage: 108,000

TOYOTA SIENNA 2004 LXE LIMITED ,POWER DOOR PROBLEM. THE CABLE BROKE AND DOORS ARE SHUT AND CANNOT BE OPENED FROM INSIDE OR OUTSIDE. ALSO IN THE WINTER DOORS FREEZE UP AND WILL NOT OPEN AS WELL. DRIVES SIDE DOOR RETURN ARM .. THE WELD BROKE AND CAUSES THE DOOR TO NOT CLOSE PROPERLY. THERE ARE A VERITY OF COSMETIC THINGS BUT I AM MOST CONCERNED ABOUT THE DOORS NOT BEING ABLE TO OPEN. THERE SEEMS TO BE ALOT OF TALK ABOUT THIS PROBLEM, I GUESS PEOPLE WILL HAVE TO DIE IN SOME KIND OF ACCIDENT BEFORE TOYOTA DOES ANYTHING...LORD FORBID THAT SHOULD HAPPEN. THANK FOR LISTENING. PS *TR

BOTH LEFT AND RIGHT SLIDING DOOR CABLES BROKE ON VAN. RIGHT DOOR WILL NOT OPEN AT ALL TWO MONTHS LATER LEFT BROKE AND OPENS ABOUT 12IN.THAT FOUR KIDS HAVE TO GET IN AND OUT. WILL COST$1500 EACH TO FIX. *TR

Mileage: 115,000

TOYOTA SIENNA ELECTRIC SLIDING DOOR DOES NOT OPEN WITH BUTTON. CAN ONLY BE OPENED BY PULLING HARD ON OUTSIDE HANDLE. DEALER SUGGESTED REPLACING DOOR MOTOR. *TR

Mileage: 71,000

MY 2004 TOYOTA SIENNA DOOR CONTINUES TO OPEN WHILE I AM DRIVING DOWN THE ROAD. I DO NOT FEEL IT IS SAFE TO HAVE PASSENGERS ANYMORE. IT IS A POWER DOOR. *TR

Mileage: 161,503

INITIAL NOTE: THIS IS A DANGEROUS DEFECT. TOYOTA SHOULD BE ORDERED TO RECALL THIS VEHICLE TO FIX THIS PROBLEM. WE HAVE A 2004 SIENNA LE, WITH ABOUT 70,000 MILES ON IT. A FEW WEEKS AGO, WE NOTICED SOME DIFFICULTY WITH THE PASSENGER SIDE POWER DOOR. THE PROBLEMS BEGAN WITH THE DOOR NOT OPENING WHEN WE USED THE REMOTE CONTROL OR THE BUTTON IN THE FRONT OF THE CAR. THE DOOR SEEMED TO FUNCTION NORMALLY WHEN PULLING THE HANDLE, SO WE THOUGHT THE PROBLEM WAS LIMITED TO THE REMOTE CONTROLS. WHEN WE WERE AWAY AT A CAMPING TRIP FROM JULY 24 - 26, I NOTICED THE PROBLEM HAD STARTED TO AFFECT THE HANDLE AS WELL. THE DOOR WOULD HESITATE, BUT WOULD OPEN NORMALLY IF I PULLED IT A SECOND TIME. WHEN WE RETURNED HOME, AFTER MY FAMILY EXITED THE VEHICLE, I TRIED TO OPEN THE DOOR TO UNLOAD THE CAR. IT DID NOT OPEN, SO I PULLED THE HANDLE A SECOND TIME. THE DOOR BEGAN TO OPEN. I THEN HEARD A "POP" AS THE REAR SIDE WINDOW, NEXT TO THE THIRD ROW OF SEATS, SHATTERED. THERE WAS A PLASTIC STRIP LYING ON THE DRIVEWAY ALONG WITH SHATTERED GLASS. SHATTERED GLASS COVERED THE INTERIOR AS WELL. THE DOOR WAS HANGING DOWN SLIGHTLY. THE INTERNAL "WHEELS" FOR THE DOOR HAD COME OFF THEIR TRACK; THE INTERNAL CABLES WERE FRAYED. I COULD NOT CLOSE THE DOOR COMPLETELY. WE FOUND NUMEROUS COMPLAINTS ABOUT THIS DOOR MALFUNCTIONING ON 2004 SIENNAS. WE REPORTED OUR PROBLEM TO TOYOTA, REFERRING TO THE OTHER COMPLAINTS, BUT TOYOTA HAS DONE NOTHING. WE ARE THANKFUL THAT OUR CHILDREN WERE NOT IN THE CAR WHEN THIS HAPPENED, AS THEY COULD HAVE BEEN SEVERELY INJURED! WE ARE ALSO THANKFUL THAT THIS DID NOT HAPPEN WHILE WE WERE AWAY ON OUR CAMPING TRIP, AS WE WERE AT A REMOTE LOCATION WITH NO MECHANICS FOR MANY, MANY MILES! *TR

Mileage: 70,000

INITIAL NOTE: THIS IS A DANGEROUS DEFECT. TOYOTA SHOULD BE ORDERED TO RECALL THIS VEHICLE TO FIX THIS PROBLEM. WE HAVE A 2004 SIENNA LE, WITH ABOUT 70,000 MILES ON IT. A FEW WEEKS AGO, WE NOTICED SOME DIFFICULTY WITH THE PASSENGER SIDE POWER DOOR. THE PROBLEMS BEGAN WITH THE DOOR NOT OPENING WHEN WE USED THE REMOTE CONTROL OR THE BUTTON IN THE FRONT OF THE CAR. THE DOOR SEEMED TO FUNCTION NORMALLY WHEN PULLING THE HANDLE, SO WE THOUGHT THE PROBLEM WAS LIMITED TO THE REMOTE CONTROLS. WHEN WE WERE AWAY AT A CAMPING TRIP FROM JULY 24 - 26, I NOTICED THE PROBLEM HAD STARTED TO AFFECT THE HANDLE AS WELL. THE DOOR WOULD HESITATE, BUT WOULD OPEN NORMALLY IF I PULLED IT A SECOND TIME. WHEN WE RETURNED HOME, AFTER MY FAMILY EXITED THE VEHICLE, I TRIED TO OPEN THE DOOR TO UNLOAD THE CAR. IT DID NOT OPEN, SO I PULLED THE HANDLE A SECOND TIME. THE DOOR BEGAN TO OPEN. I THEN HEARD A "POP" AS THE REAR SIDE WINDOW, NEXT TO THE THIRD ROW OF SEATS, SHATTERED. THERE WAS A PLASTIC STRIP LYING ON THE DRIVEWAY ALONG WITH SHATTERED GLASS. SHATTERED GLASS COVERED THE INTERIOR AS WELL. THE DOOR WAS HANGING DOWN SLIGHTLY. THE INTERNAL "WHEELS" FOR THE DOOR HAD COME OFF THEIR TRACK; THE INTERNAL CABLES WERE FRAYED. I COULD NOT CLOSE THE DOOR COMPLETELY. WE FOUND NUMEROUS COMPLAINTS ABOUT THIS DOOR MALFUNCTIONING ON 2004 SIENNAS. WE REPORTED OUR PROBLEM TO TOYOTA, REFERRING TO THE OTHER COMPLAINTS, BUT TOYOTA HAS DONE NOTHING. WE ARE THANKFUL THAT OUR CHILDREN WERE NOT IN THE CAR WHEN THIS HAPPENED, AS THEY COULD HAVE BEEN SEVERELY INJURED! WE ARE ALSO THANKFUL THAT THIS DID NOT HAPPEN WHILE WE WERE AWAY ON OUR CAMPING TRIP, AS WE WERE AT A REMOTE LOCATION WITH NO MECHANICS FOR MANY, MANY MILES! *TR

Mileage: 70,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HAS NOT BEEN ABLE TO USE THE DOOR LOCKS IN HER VEHICLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. RECENTLY, WHILE ATTEMPTING TO STOP THE VEHICLE, THE REAR PASSENGER SIDE DOOR OPENED. IN ADDITION, THE BATTERY FAILED AND WAS REPLACED TWICE BY THE DEALER. THE FAILURE WAS NOT CORRECTED AND THE DEALER STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE BATTERY HERSELF WITH A HEAVY DUTY BATTERY. SHE TOOK THE VEHICLE BACK TO THE DEALER AND THEY STATED THAT THE DOOR MOTOR FAILED, AND THAT THE DOOR WAS AN INCH OFF THE DOOR TRACK. THE ESTIMATED COST OF REPAIR WAS $1,800. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 64,000.

Mileage: 62,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE POWER SLIDING DOOR FAILED. THE DEALER STATED THAT THE ENTIRE MOTOR ASSEMBLY FOR THE DOOR NEEDED TO BE REPLACED AT THE COST OF $1,000. THERE WERE NO RECALLS FOR THIS COMPONENT. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT AND A CHILD OPENED THE FRONT DRIVER'S SIDE DOOR FROM THE EXTERIOR OF THE VEHICLE. SUDDENLY, THE DOOR CLOSED ABRUPTLY. THE CHILD WAS STRUCK WHILE IN THE PATHWAY OF THE DOOR, BUT WAS NOT INJURED. THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE DOOR PRIOR TO THE FAILURE ON SEVERAL OCCASIONS. WHENEVER THE FRONT DRIVER'S SIDE DOOR WAS ACCESSED, THE FAILURE WOULD OCCUR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY PROVIDED A REFERRAL TO AN AUTO BODY SHOP FOR REPAIR. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO FAILED WELDS. THE CONTACT WAS ADVISED TO REPLACE THE DRIVER'S SIDE DOOR AT THE ESTIMATED COST OF $1,500. THE VEHICLE HAS NOT BEEN REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 65,000.

Mileage: 65,000

WHILE ATTEMPTING TO OPEN THE POWER SIDE DOOR, THE CABLE TO OPEN IT SNAPPED CAUSING THE DOOR TO NOT OPEN. THIS RENDERS THE POWER DOOR INOPERABLE. TOYOTA HAS A SERVICE NOTICE ON THIS BUT THE COST TO FIX IT ACCORDING TO TOYOTA IS $850. *TR

Mileage: 129,000

*****2004 SIENNA POWER SLIDING DOOR FELL OFF********I PURCHASED A 2004 TOYOTA SIENNA MINIVAN BRAND NEW IN MARCH 2003. I LOVED THE VAN UNTIL THE SUMMER OF 2007. WE HAD THE OPTIONAL POWER REAR PASSENGER SLIDING DOOR. AT THE BEGINNING OF SUMMER, THE POWER CABLE SNAPPED SO WE CHANGED THE DOOR SETTING TO MANUAL UNTIL WE COULD HAVE IT REPAIRED. THIS MANUAL SETTING WAS WORKING FINE AND WE TOOK A 2 HOUR ROAD TRIP TO ATTEND A LACROSSE TOURNAMENT FOR OUR SON ABOUT A WEEK LATER.***** OUR DAUGHTER WHO WAS 4 AT THE TIME ALWAYS SAT IN THE PASSENGER SEAT FURTHEST TO THE BACK. AFTER WE ARRIVED AT THE TOURNAMENT, MY HUSBAND WENT BACK TO THE VAN TO RETRIEVE A CHAIR. HE UNLOCKED THE VAN, OPENED THE SIDE, REAR PASSENGER DOOR AND THE DOOR WENT ROLLING DOWN THE TRACK, DISENGAGED, SLID OFF THE TRACK, ALL THE WAY BACK AND SMASHED IN THE SMALL REAR SIDE WINDOW NEXT TO WHERE MY DAUGHTER NORMALLY SAT COVERING THE ENTIRE BACK INTERIOR WITH GLASS.****** IT TOOK 90 MINUTES TO GET THE DOOR BACK ONTO THE TRACK AND ENGAGED SO THAT WE COULD DRIVE HOME. I CONTACTED TOYOTA IMMEDIATELY THE NEXT DAY TO FIND OUT WHAT COULD BE DONE TO HAVE THE CAR FIXED AND WAS TOLD THAT I NEEDED TO FILE A CLAIM, WHICH I DID. AFTER THE CLAIM WAS FILED I WAS TOLD THAT THIS WAS NOT A PROBLEM WHICH HAD BEEN REPORTED AND THAT THERE WAS NO RECALL IN EFFECT, SO TOYOTA WOULD NOT COVER PAYMENT TO REPAIR THE DAMAGE. THEY SUGGESTED I CALL THE DEALERSHIP WHERE I HAD PURCHASED THE VAN TO SEE IF THEY WERE WILLING TO HELP. I CONTACTED MY DEALER?S SERVICE DEPARTMENT AND GOT THE SAME RESPONSE THAT NOTHING COULD BE DONE EXCEPT FOR US TO PAY OUT OF POCKET FOR THE REPAIR.********** SINCE WE CANNOT AFFORD THE EXTENSIVE BODY/MECHANICAL REPAIRS, THE DOOR MUST STAY CLOSED NOW BECAUSE IF OPENED, IT FALLS OFF. *TR

*****2004 SIENNA POWER SLIDING DOOR FELL OFF********I PURCHASED A 2004 TOYOTA SIENNA MINIVAN BRAND NEW IN MARCH 2003. I LOVED THE VAN UNTIL THE SUMMER OF 2007. WE HAD THE OPTIONAL POWER REAR PASSENGER SLIDING DOOR. AT THE BEGINNING OF SUMMER, THE POWER CABLE SNAPPED SO WE CHANGED THE DOOR SETTING TO MANUAL UNTIL WE COULD HAVE IT REPAIRED. THIS MANUAL SETTING WAS WORKING FINE AND WE TOOK A 2 HOUR ROAD TRIP TO ATTEND A LACROSSE TOURNAMENT FOR OUR SON ABOUT A WEEK LATER.***** OUR DAUGHTER WHO WAS 4 AT THE TIME ALWAYS SAT IN THE PASSENGER SEAT FURTHEST TO THE BACK. AFTER WE ARRIVED AT THE TOURNAMENT, MY HUSBAND WENT BACK TO THE VAN TO RETRIEVE A CHAIR. HE UNLOCKED THE VAN, OPENED THE SIDE, REAR PASSENGER DOOR AND THE DOOR WENT ROLLING DOWN THE TRACK, DISENGAGED, SLID OFF THE TRACK, ALL THE WAY BACK AND SMASHED IN THE SMALL REAR SIDE WINDOW NEXT TO WHERE MY DAUGHTER NORMALLY SAT COVERING THE ENTIRE BACK INTERIOR WITH GLASS.****** IT TOOK 90 MINUTES TO GET THE DOOR BACK ONTO THE TRACK AND ENGAGED SO THAT WE COULD DRIVE HOME. I CONTACTED TOYOTA IMMEDIATELY THE NEXT DAY TO FIND OUT WHAT COULD BE DONE TO HAVE THE CAR FIXED AND WAS TOLD THAT I NEEDED TO FILE A CLAIM, WHICH I DID. AFTER THE CLAIM WAS FILED I WAS TOLD THAT THIS WAS NOT A PROBLEM WHICH HAD BEEN REPORTED AND THAT THERE WAS NO RECALL IN EFFECT, SO TOYOTA WOULD NOT COVER PAYMENT TO REPAIR THE DAMAGE. THEY SUGGESTED I CALL THE DEALERSHIP WHERE I HAD PURCHASED THE VAN TO SEE IF THEY WERE WILLING TO HELP. I CONTACTED MY DEALER?S SERVICE DEPARTMENT AND GOT THE SAME RESPONSE THAT NOTHING COULD BE DONE EXCEPT FOR US TO PAY OUT OF POCKET FOR THE REPAIR.********** SINCE WE CANNOT AFFORD THE EXTENSIVE BODY/MECHANICAL REPAIRS, THE DOOR MUST STAY CLOSED NOW BECAUSE IF OPENED, IT FALLS OFF. *TR

2004 TOYOTA SIENNA LE POWER DOOR CABLE FAILED AND THUS DOOR CAN NOT BE CLOSED. THE COATING OVER THE CABLE WORE OUT AND ULTIMATELY WIRE FAILED. *TR

Mileage: 117,817

DEFECT WITH TOYOTA SIENNA POWER DOOR. THE DOOR MOTOR / TRAIN MECHANISM IS PRONE TO BREAKING LEAVING THE DOOR STUCK IN AN OPEN POSITION. THITS MAKES THE CAR UNUSABLE AND/OR VERY UNSAFE. CLEARLY A MINIVAN IS MEANT TO TRANSPORT CHILDREN. THIS HAS HAPPENED TO MY 2004 SIENNA TWICE IN THE LAST 12 MONTHS. THIS CLAIM IS FOR THE MOST RECENT INCIDENT. *TR

Mileage: 60,000

THE POWER SLIDING DRIVER-SIDE DOOR OF OUR 2004 TOYOTA SIENNA JAMMED OPEN RECENTLY. TURNING IT TO MANUAL MODE, WE WERE FINALLY ABLE TO CLOSE THE DOOR. THEN IT WOULD ONLY OPEN ABOUT 10 INCHES WIDE WITH GREAT FORCE APPLIED TO IT. THERE IS NO CHANCE WHATSOEVER MY 10 YEAR OLD DAUGHTER COULD OPEN OR CLOSE THAT DOOR EVEN IN MANUAL MODE BECAUSE SHE IS SIMPLY NOT STRONG ENOUGH. IN ADDITION, THE PASSENGER-SIDE POWER DOOR WOULD MAKE A GRINDING NOISE AS IT WOULD OPEN AND CLOSE. I TOOK THE VAN TO THE LOCAL TOYOTA DEALERSHIP WHO INFORMED ME IT WOULD BE $1,700 TO REPAIR EACH DOOR BECAUSE IT IS OUT OF WARRANTY! IRONICALLY, I MENTIONED A POPPING NOISE WHENEVER THE DRIVER'S DOOR IS OPEN OR CLOSED. TURNS OUT TOYOTA HAS DECIDED TO FIX THAT DEFECT FOR FREE WHICH IS NOT NEARLY THE SAFETY ISSUE OF POWER SLIDING DOORS NOT FUNCTIONING WHERE SMALL CHILDREN NEED TO OPEN AND CLOSE THEM. AFTER BROWSING THIS ISSUE ON THE WEB, IT IS CLEAR TOYOTA KNOWS ABOUT THIS DEFECT BUT HAS CHOSEN TO IGNORE IT. I CAN ONLY SUSPECT BECAUSE OF THE LARGE AMOUNT OF REVENUE THEIR DEALERS OBTAIN WITH EACH DOOR REPAIR. FOR SAFETY REASONS, I FELT COMPELLED TO HAVE BOTH POWER SLIDING DOORS FIXED. THE DEALER'S FINAL BILL FOR THIS REPAIR OF BOTH DOORS WAS $3,800 DOLLARS... BUT THEY FIXED THE POPPING DRIVER'S DOOR FOR FREE AS PART OF SOME CUSTOMER SUPPORT PROGRAM. THERE ARE HUNDREDS OF 2004 SIENNA SLIDING DOOR COMPLAINTS POSTED ALL OVER THE WEB. SO FAR, TOYOTA HAS NOT TAKEN ANY INTEREST IN OR RESPONSIBILITY FOR THIS DEFECT. THIS IS MY FIRST TOYOTA PURCHASE EVER AND WAS BASED ON SUPPOSED TOYOTA QUALITY. NOW I SEE THAT IS A JOKE AND THIS WILL BE MY LAST TOYOTA. I'VE BEEN TOLD I SHOULD HAVE BOUGHT A HONDA AND NOW I SEE WHY. *TR

Mileage: 72,284

2004 TOYOTA SIENNA'S DRIVER SIDE AUTOMATIC SLIDING DOOR FELL OFF OF THE VEHICLE AS THE CABLE CAME OFF OF ITS TRACK AND WOUND TIGHTLY AROUND THE MOTOR [LOCATED INSIDE THE DOOR]. THE VERY TIGHTLY WOUND CABLE AROUND THE MOTOR PULLED THE DOOR OFF THE TRACK CAUSING A QUOTED $1,800 IN REPAIRS. *TR

Mileage: 88,000

I OWN A 2004 TOYOTA SIENNA AND MY SLIDING MOTOR HAS GIVEN OUT AND I SEE THIS PROBLEM IS JUST NOT HAPPENING TO A FEW VEHICLES AND FROM WHAT I UNDERSTAND IT ALSO COULD POSSIBLY LEAD TO A SAFETY ISSUE. I OFFICIALLY WOULD LIKE TO SEE THIS PROBLEM RESOLVED BEFORE IT IS TOO LATE. *TR

THE PASSENGER SIDE POWER SLIDING DOOR ON MY 2004 TOYOTA SIENNA HAS FAILED -- WE HAVE JUST UNDER 45K MILES ON THE VEHICLE. WE PRESSED THE BUTTON TO CLOSE THE DOOR AND, AS IT WAS CLOSING, HEARD A GRINDING NOISE. UPON FURTHER INSPECTION, THE CABLE WAS BROKEN. FORTUNATELY WE WERE ABLE TO GET THE DOOR CLOSED, BUT NOW THE DOOR IS UNABLE TO OPEN MORE THAN 12 INCHES OR SO. I TOOK THE VEHICLE IN FOR SERVICE AND FOUND THAT PARTS/LABOR IS $1800+. SOME QUICK RESEARCH ON THE WEB POINTS TO THIS BEING A FAIRLY COMMON PROBLEM WITH THE VEHICLE. THIS IS CLEARLY A MANUFACTURING DEFECT AS THE CABLE SIMPLY FRAYS AND FAILS OVER TIME. FOR SOMEONE WITH A NEWBORN AND TWO OTHER CHILDREN, LOSS OF ACCESS TO THIS DOOR IS A PROBLEM. *TR

Mileage: 45,000

POWER SLIDING DOOR CABLE SNAPPED, REAR PANEL WINDOW SHATTERED, HINGE FAILED - MY SON WENT TO OPEN DOOR FROM OUTSIDE AND IT SEEMED TO FALL OFF TRACK - BACK WAS LOWER AND IN TRYING TO SHUT DOOR, WHEN PRESSED POWER BUTTON AGAIN THE REAR PANEL WINDOW SHATTERED; DEALERSHIP SAID HINGE NEEDS TO BE REPLACED, AND THAT THE CABLE HAD SNAPPED BUT THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. HAD SHOWN THE CAR TO DEALERSHIP LAST MONTH AND THEY SAID DOOR WAS "A LITTLE MISALIGNED" AND COULD BRING IN WHEN I HAD A CHANCE FOR DOOR TO BE REALIGNED - DEALER NOW SAYS ALL 4 CASTERS THE DOOR RIDES ON IN THE UPPER TRACK HAD COMPLETELY WORN AWAY. ALSO CAR DOOR INOPERABLE PART OF EVERY WINTER - "FREEZES" CLOSED - WAS TOLD THAT IT WAS WEATHER RELATED BUT APPARENTLY THIS IS AN ISSUE WITH THIS CAR - WE DO NOT USE THAT DOOR IN WINTER BECAUSE IT DOES NOT OPEN AND KIDS CANNOT GET IN OR OUT FROM THAT SIDE. *TR

Mileage: 147,825

THE VAN WAS SITTING IN THE GARAGE. WHEN THE DOOR WAS OPENED WITH THE REMOTE CONTROL DEVICE, THE CABLE BROKE AND JAMMED THE DOOR OPENED. IT TOOK 1 HOUR TO GET THE DOOR CLOSED. IT HAS BEEN JAMMED SHUT EVERY SINCE. THE COST TO REPAIR IT IS $1500. *TR

Mileage: 85,000

THE SLIDING REAR PASSENGER DOOR ON OUR 2004 SIENNA FAILED AS A RESULT OF A RUSTED / FRAYED CABLE. THE DOOR IS STUCK IN THE CLOSED POSITION SO THAT MY CHILDREN MUST EXIT INTO TRAFFIC. IN CASE OF AN ACCIDENT WE WOULD BE UNABLE TO EXIT THAT DOOR. THIS APPEARS TO BE A COMMON SAFETY PROBLEM THAT TOYOTA HAS FAILED TO ADDRESS. *TR

Mileage: 48,000

TOYOTA SIENNA 2004 ELECTRIC SLIDING DOOR PASSENGER SIDE BROKE - CABLE SNAPPED. A METAL SKINNY CABLE IS NOW HANGING FROM THE OUTSIDE OF THE CAR, NEXT TO THE THIRD ROW WINDOW. MY CAR HAS 43,000 MILES, SO NOT COVERED BY WARRANTY ANYMORE. THE DEALER TELLS ME THAT THE COST OF REPAIR IS $1,500!!! THE DEALER CLAIMS THAT THE MOTOR AND ALL CABLES HAVE TO BE REPLACED. *TR

Mileage: 43,500

NOTICED THAT THE DRIVER SIDE SLIDING DOOR WAS NOT SEATING PROPERLY. ON INVESTIGATION, DISCOVERED THAT THE BOLTS HOLDING THE LATCH AT THE REAR OF THE DRIVER'S SIDE SLIDING DOOR CUT THROUGH THE SHEET METAL OF THE DOOR ITSELF, CAUSING THE DOOR TO BE UNLATCHABLE. *TR

Mileage: 76,427

2004 TOYOTA SIENNA POWER SLIDING DOOR DOES NOT WORK. SCANNED INTERNET AND FOUND MANY PEOPLE FACING SIMILAR ISSUE. THIS IS SO COMMON A PROBLEM THAT TOYOTA SHOULD FIX THIS. *TR

Mileage: 72,000

I HAVE TOYOTA SIENNA 2004 AND THE AUTOMATIC SLIDING DOOR JUST BROKE DOWN AFTER A LOUD BANG AND A PEACE OF HARD PLASTIC FLEW OFF AND HIT THE GARAGE FLOOR. I WAS ALONE AND DID NOT GET HURT. ALTHOUGH I HAVE ECP, THE DEALERSHIP SAID IT IS NOT COVERED AND CHARGED ME $95.00CAD+TAX AND GAVE ME AN ESTIMATE OF $1700.00CAD+TAX. SO I AM COMPLAINING ABOUT TWO THINGS, ONE THAT IT COULD HAVE HURT MY KIDS IF THEY WERE WITH ME AT THAT TIME AND SECONDLY THE ECP DOES NOT COVER THIS DEFECT. *TR

Mileage: 101,160

DOOR CHECK ON 2004 TOYOTA SIENNA IS BROKEN AND IS MAKING A LOUD POPPING NOISE AND WAS TOLD BY DEALERSHIP IT IS DOOR CHECK. TOYOTA HAS PUT IN PLACE A WARRANTY ENHANCEMENT BUT HAS EXTENDED THE WARRANTY FOR 100,000 MI OR 5 YEARS IN SERVICE. I AM WITHIN THE 5 YEARS BUT OVER THE 100,00 MILES AND TOYOTA REFUSES TO ASSIST WITH THIS PROBLEM. I DO NOT SEE HOW MILEAGE SHOULD AFFECT THIS PROBLEM AND BUT DO SEE HOW TIME IN SERVICE DOES. I WAS TOLD BY DEALERSHIP THAT THIS CAN CAUSE DOOR CLOSURE PROBLEM IF NOT FIXED *TR

Mileage: 120,000

THE AUTOMATIC SLIDING DOOR ON MY 2004 TOYOTA SIENNA STOPPED WORKING. THE DOOR NOW ONLY OPENS ABOUT 12 TO 18 INCHES. *TR

Mileage: 75,000

TOYOTA SIENNA 04 SLIDING DOOR CABLE IS FRAYED AND ABOUT TO SNAP. TOYOTA SAID IT WILL REPLACE THE CABLE & MOTOR FOR $1500. OUR 5 YR. WARRANTY JUST EXPIRED AND THE CAR ONLY HAS 77000 MILES. ACCORDING TO SITES I HAVE READ, EVENTUALLY THE DOOR WILL NO LONGER OPEN OR MAY RANDOMLY OPEN AS YOU DRIVE DOWN THE ROAD. WHEN THE CABLE SNAPS, IT ALSO COULD HURT ANYONE STANDING NEAR. *TR

Mileage: 77,000

THE SLIDING DOOR CABLE SNAPPED AS THE DOOR OPENED. LEAVING IT WIDE OPEN AND UNABLE TO BE CLOSED. I HAD COMPLAINED ABOUT SQUEAKING NOISES AND THEY HAD LUBED THE DOOR TWICE. THE DEALERSHIP ALSO REPLACED A RECALLED PART IN THAT DOOR. *TR

Mileage: 49,000

THE CABLE AND MOTOR ASSEMBLY FOR OUR 2004 TOYOTA SIENNA XLE SLIDING DOOR BROKE. MY WIFE WAS UNABLE TO CLOSE THE DOOR AND HAD TO DRIVE HOME WITH FOUR CHILDREN IN CAR SEATS IN THE BACK. I WAS ABLE TO CLOSE THE DOOR, BUT NOW WE DON'T OPEN IT FOR FEAR OF IT BEING STUCK OPEN. I RECEIVED A QUOTE TO FIX OF OVER $1,800. I RESEARCHED ON THE INTERNET AND THIS SEEMS TO BE A VERY COMMON PROBLEM . TOYOTA SHOULD ISSUE A RECALL AS THIS IS OBVIOUSLY DEFECTIVE AND IT IS A SAFETY CONCERN. *TR

Mileage: 49,000

MY 2004 TOYOTA SIENNA VAN'S POWER DOOR CABLE SNAPPED. THE VAN HAD ABOUT 120,000 MILES WHEN IT HAPPENED. I HAVE NOT HAD IT REPAIRED AFTER SEEING THE COSTS INVOLVED. I CAN CLOSE THE DOOR MANUALLY. *TR

Mileage: 120,000

AUTOMATIC SLIDING DOOR CABLE CORRODED AND SNAPPED. *TR

Mileage: 80,000

NO APPARENT DIFFICULTIES, SIGNS OF SYMPTOMS HAD BEEN OBSERVED, BUT MY CHILDREN WERE PLACED IN POTENTIAL HARM DUE TO A PART THAT APPEARS TO BE DEFECTIVE AND COSTLY TO REPAIR. HERE IS THE SITUATION. THE POWER SLIDING DOOR ON THE PASSENGER SIDE WAS OPENED TO DISCHARGE SOME PASSENGERS FROM THE REAR OF THE VAN. WHEN WE ATTEMPTED TO CLOSE THE DOORS VIA THE POWER BUTTON, THE DOOR WOULD NOT RESPOND (CLOSE). WE TURNED THE POWER ELEMENT OFF, BUT WERE UNABLE TO CLOSE THE DOOR MANUALLY. ULTIMATELY, THE VAN HAD TO BE DRIVEN SEVERAL MILES TO THE DEALERSHIP WITH THE DOOR OPEN IN ORDER TO HAVE THEM CUT THE CABLE TO DISENGAGE THE POWER ELEMENTS SO THAT THE DOOR COULD BE USED MANUALLY. BASED ON ONLINE INFORMATION AND FROM INFORMATION GATHERED FROM THE DEALERSHIP, THIS IS A COMMON PROBLEM IN THIS MAKE AND MODEL OF VAN. UNFORTUNATELY, IT IS UNDER REPORTED AS THE COST TO REPAIR THE DOOR IS SUBSTANTIAL AND MOST CUSTOMERS ELECT NOT TO MAKE THE REPAIRS. WITH THAT DECISION, THERE IS A LIMITED NUMBER OF PARTS/DETAILS SUBMITTED FOR REVIEW, BUT IT IS THE SAFETY AND/OR POCKETBOOK OF THE CONSUMER THAT SUFFERS FROM WHAT APPEARS TO BE A POORLY MADE PART AND THE INABILITY TO DISENGAGE THE POWER SYSTEM EASILY. I WOULD APPRECIATE IT IF THIS PROBLEM WOULD BE INVESTIGATED AND THAT TOYOTA BE REQUIRED TO FIX THE POWER MECHANISMS ON THESE POWER DOORS SO THAT THEY WORK PROPERLY (PREFERRED), BUT THAT AT THE MINIMUM THEY ARE REQUIRED TO INSTALL AN EASY RELEASE TO DISENGAGE THE POWER SYSTEM IN CASE OF FAILURE. THERE IS NO SINCE IN JEOPARDIZING THE SAFETY OF PASSENGERS FOR SUCH A COMMON MALFUNCTION. A RECALL OF THIS MECHANISM NEEDS TO BE ENFORCED. *TR

Mileage: 99,526

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLE ON THE DRIVER'S SIDE SLIDING DOOR SNAPPED DUE TO CORROSION AND RUST. THE FAILURE CAUSED A DELAY IN OPENING AND CLOSING THE DOOR. OCCASIONALLY, THE DOOR WOULD OPEN ONLY HALFWAY AND COULD NOT BE CLOSED. WHEN THE CONTACT ATTEMPTED TO OVERRIDE THE DOOR, SHE NOTICED THAT THE CABLE SNAPPED. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE DEALER STATED THAT THE HINGE ASSEMBLY AND MOTOR ASSEMBLY NEEDED TO BE REPLACED AT THE COST OF $15,000. THERE WERE NO RECALLS AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 74,248.

Mileage: 74,248

ON THE AUTOMATIC PASSENGER SIDE DOOR, CABLE THAT OPENS AND CLOSES THE DOOR, RUSTED AND SNAPPED AFTER THE PLASTIC COATING WORE AND FAILED, HAD TO REMOVE CABLE SO I CAN OPEN IT MANUALLY. THE WEAR OF THE CABLE SEEMS PREMATURE SINCE THE VEHICLE IS ONLY 4 YEARS OLD. *TR

Mileage: 110,000

THE AUTOMATIC SIDE DOOR ON MY TOYOTA SIENNA 2004 STOPPED WORKING, HAVE TO OPEN IT MANUALLY. HAVE SEEN QUITE A FEW COMPLAINTS OF THE SAME NATURE ON MYCARSTATS.COM AND IT SEEMS TOYOTA IS AWARE BUT NOT DOING ANYTHING ABOUT IT. *TR

Mileage: 59,125

2004 TOYOTA SIENNA ELECTRIC SLIDE DOOR PASSENGER SIDE ON MINI VAN. I WENT TO OPEN IT AND WHEN IT CAME TIME TO CLOSE DOOR, THE DOOR WOULD NOT WORK. I WENT TO DEALER SHIP TO HAVE IT LOOKED AT, AND THIS IS WHAT THEY SAID. TOYOTA HAS MANY BULLETINS ON THIS SAME ISSUE BUT NO RECALLS. IT WILL BE $1800.00 TO FIX IT. NEVER EVEN SAID WHAT HAPPENED. I TOLD TOYOTA ABOUT THIS PROBLEM AND THEY BASICALLY SAID TOUGH I DON'T CARE PAY THE PRICE AND GET IT FIX. WE WILL NOT STAND BEHIND IT. THIS IS OUT OF WARRANTY. AND BERGSTROMS DEALER SHIP CHARGED ME $100.00 TO EVALUATE IT AND TELL ME IT WOULD COST ME $1800.00. I WILL NOT BUY ANOTHER TOYOTA WHEN THEY CAN FIX DEFECTIVE ITEMS. *TR

Mileage: 148,424

THE CABLE ON THE SLIDING SIDE DOOR OF OUR 2004 TOYOTA SIENNA SNAPPED IN DECEMBER 2008. THE CABLE (UNKNOWN METAL) WHICH WAS EXPOSED & DANGLING APPEARED TO BE FRAYED, AS WELL AS RUSTED. THERE IS NO DOUBT IN ANYONE'S MIND, INCLUDING PROFESSIONALS, THAT THIS IS, INDEED, A DANGER CREATED BY A FLAW IN THE VEHICLE'S DESIGN. WHEN THE CABLE BROKE, I IMMEDIATELY TOOK OUR SIENNA TO THE LOCAL TOYOTA DEALERSHIP WHO INFORMED ME IT WOULD BE $1200 TO REPAIR IT BECAUSE IT IS OUT OF WARRANTY (MORE THAN 3 YEARS OLD). WHEN THE TOYOTA SERVICE REP CLOSED THE DOOR AND TRIED TO RE-OPEN IT, THE DOOR WAS FROZEN IN PLACE AND WOULD NOT OPEN. HE SAID THE OTHER PIECE OF THE SNAPPED CABLE MUST BE CAUGHT IN THE MECHANISM WHICH IS JAMMING THE DOOR. IN ADDITION TO THE STRESS OF NOT BEING ABLE TO OPEN MY DOOR, THIS IS A SIGNIFICANT SAFETY ISSUE WHICH COULD RESULT IN ENTRAPMENT OF PASSENGERS, PARTICULARLY, OUR YOUNG GRANDCHILDREN SECURED IN THEIR CAR SEATS. AS I WAIT TO COME UP WITH FUNDS TO HAVE THIS DOOR REPAIRED, I CONSISTENTLY WORRY ABOUT THE OTHER SLIDING DOOR, BECAUSE FROM WHAT I HAVE HEARD, IT, TOO, WILL LIKELY SNAP WITHIN A SHORT PERIOD OF TIME. THOUGH I HAVE BEEN DEALING WITH THIS FOR A FEW MONTHS NOW, I JUST LEARNED TODAY THAT TOYOTA DISCOVERED THE FLAW 4 OR 5 YEARS AGO, AND MADE AN ADJUSTMENT ON THE NEWER MODELS. HOWEVER, THEY NEVER BOTHERED TO PROVIDE NOTIFICATION--NOR TO RECALL--THE VEHICLES WHICH HAD ALREADY BEEN PRODUCED. ISN'T THIS ILLEGAL?? THERE ARE HUNDREDS OF 2004 SIENNA SLIDING DOOR COMPLAINTS POSTED ON THE WEB, AS WELL AS MANY HORRIFIC AND LIFE-THREATENING STORIES ABOUT THE DANGERS OF THE DOORS, INCLUDING CABLES SNAPPING CAUSING INJURY, DOORS STUCK IN THE CLOSED POSITION, DOORS NOT BEING ABLE TO BE CLOSED, AND EVEN DOORS OPENING WHILE IN TRANSIT. WHAT CAN 2004 SIENNA OWNERS DO ABOUT THIS SAFETY-RELATED ISSUE AND THE REFUSAL OF TOYOTA TO TAKE RESPONSIBILITY FOR ITS DESIGN PROBLEM & CORRECT IT WITHOUT EXUBERANT CONSUMER COSTS & TO WARN/NOTIFY ALL ITS CONSUMERS? THANKS *TR

Mileage: 85,000

DRIVERS SIDE SLIDING DOOR JAMMED AND CABLE HAD TO BE CUT BY DEALER. I HAVE SEEN THIS IS A COMMON ISSUE IN SIENNAS. SEEMS TO BE A SAFETY AND QUALITY ISSUE. 1500 DOLLARS FOR REPAIR AT DEALER. *TR

Mileage: 80,000

POWER SIDE SLIDING DOOR ON PASSENGER SIDE OF TOYOTA SIENNA 2004 LE VAN GETS JAMMED, STUCK, UNOPENABLE, UNCLOSABLE IN BOTH COLD AND WARM WEATHER. *TR

Mileage: 41,000

2004 TOYOTA SIENNA POWERSIDE DOOR FAILURE TO OPEN /CLOSE. *TR

Mileage: 102,000

2004 TOYOTA SIENNA PASSENGER SLIDING DOOR (AUTOMATIC),STOPPED WORKING, SCRAPES PAINT OFF OF BODY WHEN USED MANUALLY, NEARLY IMPOSSIBLE TO OPEN AND SHUT. *TR

Mileage: 800,000

CABLE AND PULLEY SYSTEM ON REAR POWER DOOR ON TOYOTA SIENNA FRAYED AND BROKEN. DOOR DOESN'T SLIDE ON TRACK AND COMES OFF WHILE DRIVING. *TR

1. A DEFECTIVE WELD ON THE DRIVER SIDE DOOR CHECK ATTACHMENT CAUSED LOUD POPPING NOISE EVERY TIME THE DOOR WAS USED. PROBLEM PROGRESSED INTO A FULL FAILURE OF STRAP/CHECK MECHANISM. 2. PASSENGER SIDE SLIDER DOOR MOTOR FAILED, DOOR WOULD NOT OPEN AUTOMATICALLY. CABLE ON DOOR WAS REPAIRED UNDER WARRANTY, BUT SINCE COMPLETE DOOR MOTOR FAILURE HAPPENED AFTER WARRANTY EXPIRED, DEALER WOULD NOT CONSIDER IT RELATED PROBLEM. WE GOT THE SAME $1700 REPAIR QUOTE NOTED BY MANY OTHERS ONLINE. AFTER MUCH HAGGLING, TOYOTA RELUCTANTLY AGREED TO REPAIR IT FOR LABOR COSTS ONLY AND SUPPLY THE PART. DOOR HAS CHIPPED THE TINTED COATING OFF REAR QUARTER WINDOW AND STILL SOUNDS BALKY AT TIMES, ESPECIALLY WHEN IT'S COLD OUT. LOOKING AT OTHER SIMILAR REPORTS, THIS IS CLEARLY A DESIGN DEFECT. PLEASE MAKE TOYOTA RECALL THESE VANS AND MAKE GOOD ON THIS ISSUE! *TR

Mileage: 40,000

PASSENGER AND DRIVER SIDE SLIDING DOORS FREEZE SHUT AND WILL NOT OPEN. *TR

PASSENGER SIDE SLIDING DOOR CABLE SHREDDED AND NO LONGER OPERATES DOOR. *TR

2004 TOYOTA SIENNA XLE -PREMATURE FAILURE OF DRIVER SIDE SLIDER DOOR - DOOR DIAGNOSED BY DEALER WITH FAULTY MOTOR, CABLE ASSEMBLY AND HINGE, THIS IS A DANGEROUS CONDITION IN THAT DOOR MAY FREEZE IN EITHER FULL OPEN OR CLOSED POSITION AND NOT BE ABLE TO ACTIVATE TO OPEN OR CLOSE. TSB EL004-00 ADDRESSES THIS ISSUE, BUT TOYOTA HAS NOT NOTIFIED BUYERS OF DEFECT. ONLY COVER REPAIRS WITHIN 36 MONTH OR 36,000 MILES. MANY INCIDENTS REPORTED ON INTERNET SITES ABOUT THIS BEING A KNOWN DEFECT AND VERY HIGH COST TO REPAIR (APPROX $1,700). REQUEST HELP TO COMPEL TOYOTA TO SUPPORT A RECALL ACTION ON THIS PROBLEM. *TR

Mileage: 63,000

DRIVER'S SIDE DOOR WELD HAS FAILED. DOOR MAKE LOUD POPPING SOUND AND HAS NOW AFFECTED WINDOW OPERATION. *TR

Mileage: 32,000

BOTH SLIDING DOORS ON 2004 TOYOTA SIENNA LE FREQUENTLY FREEZE SHUT IN WINTER. ONE DOOR IS POWER, ONE IS MANUAL, AND BOTH FREQUENTLY FREEZE. ONLY SOLUTION SO FAR IS TO WAIT FOR VAN TO WARM UP. MAJOR SAFETY ISSUE AS IT PREVENTS EASY EXIT FOR CHILDREN IN REAR OF VAN - THEY MUST CRAWL BETWEEN THE FRONT SEATS TO EXIT. *TR

I OWN A 2004 TOYOTA SIENNA XLE. STARTING ABOUT A MONTH AGO (RIGHT WHEN IT TURNED 100K MILES) THE REAR DRIVER'S SIDE POWER DOOR STARTED GETTING STUCK CLOSED AND WOULD NOT OPEN. IT MADE A CLICKING SOUND LIKE IT WAS TRYING TO OPEN BUT IT WAS LIKE IT WOULDN'T UNLOCK (EVEN THOUGH THE ORANGE PART OF THE LEVEL STILL MOVED INSIDE TO INDICATE IT WAS UNLOCKED). AT FIRST LOCKING AND UNLOCKING THE DOOR A FEW TIMES WOULD SOLVE THE PROBLEM AND THEN IT WOULD OPEN FINE. THE PROBLEM HAS BECOME INCREASINGLY FREQUENT AND NOW THE DOOR WON'T OPEN AT ALL. I TOOK IT TO THE DEALER AND THEY COULDN'T GET IT TO OPEN AND THE TECHNICIAN SAID THAT JUST ABOUT EVERYONE WITH THIS MODEL HAS THIS PROBLEM AND QUOTED ME $1600+ DOLLARS TO FIX IT - AND THAT'S IF THE DOOR WILL OPEN AGAIN. THEY ALSO SHOWED ME HOW THE REPLACEMENT MOTOR IS A RE-ENGINEERED PART WHICH IS FURTHER INDICATIVE OF THE DEFECTIVENESS OF THE ORIGINAL. THERE ARE HUNDREDS IF NOT THOUSANDS OF INSTANCES OF THIS VERY SAME FAILURE HAPPENING TO OTHER SIENNA OWNERS OF THIS VINTAGE YET TOYOTA WON'T ISSUE A RECALL. I CALLED TOYOTA CUSTOMER SERVICE AND THEY JUST KEPT SAYING IT HAS A HUNDRED THOUSAND MILES AND TOUGH LUCK. NEVER MIND IT'S A 4 YEAR OLD CAR. THEY SAID I'D HAVE TO MEET WITH THE DISTRICT MANAGER WHO'D MADE THIS DECISION AND THAT THERE WAS NO POSSIBLE WAY TO EVER ESCALATE THIS MATTER ABOVE THAT INDIVIDUAL. I DON'T BUY THAT. THEY ALSO REFUSED TO GIVE ME THIS INDIVIDUAL'S CONTACT INFORMATION. THIS IS WHOLLY UNACCEPTABLE. . I HAVE MANY MORE CARS TO PURCHASE IN MY LIFETIME AND THEY WON'T BE TOYOTA'S IF THIS IS HOW THEY'RE GOING TO TREAT THEIR CUSTOMERS. IT SEEMS AS THOUGH THEY HAVE NO INCENTIVE TO ADDRESS THIS ISSUE AS THE $3,000 IT SOUNDS LIKE EVERYONE IS HAVING TO SPEND ON THEIR DEFECTIVE DOORS IS A MIGHTY LUCRATIVE INCOME SOURCE FOR THEM. HELP. *TR

Mileage: 99,500

DRIVER SIDE PASSENGER DOOR ON THE TOYOTA SIENNA 2004 VEHICLE WITH LESS THAN 51,000 MILES MUST NOW BE REPLACED AT A COST OF $1,800. THIS IS CERTAINLY NOT NORMAL FOR A CAR THIS NEW WITH ONLY NORMAL DAILY USE IN A NON-WEATHERED ENVIRONMENT. *TR

Mileage: 50,500

CABLE TO OPERATE AUTOMATIC SLIDING DOOR SNAPPED. I'VE CLIPPED THE CABLES SO IT NOW OPERATES AS A MANUAL DOOR. *TR

Mileage: 92,000

MY 2004 TOYOTA SIENNA SLIDING DOOR FELL OFF THE TRACK. IT HAS LESS THAN 40,000 MILES ON IT. I HAVE TO DRIVE IT HOME WITH THE DOOR HANGING BY A CABLE. IT WAS KIND OF DANGEROUS, ESPECIALLY WITH MY DAUGHTERS IN IT. *TR

Mileage: 39,000

VAN HAS LESS THAN 40,000 MILES AND SO FAR ALL DOORS ON VAN HAVE FAILED. SLIDING DOOR CABLE SNAPPED AND PIECES CAME FLYING OUT AND HIT ME. SLIDING DOORS FREEZE SHUT IN COLD WEATHER MAKING GETTING A CHILD IN OR OUT OF THE IN THE CASE OF AN EMERGENCY IMPOSSIBLE. BOTH SEAT HEATERS HAVE FAILED. THE VAN HAS REQUIRED 3 BRAKE JOBS AND 2 SETS OF TIRES IN LESS THAN 40,000 MILES. *TR

Mileage: 39,000

ORIGINALLY, REAR GATE PROBLEMS BEGAN WITH MY GATE DROPPING CLOSED WITHOUT WARNING. SIMILAR TO OTHER COMPLAINTS NOTED ON MYCARSTATS.COM THE STRUTS WERE NO LONGER FUNCTIONING SAFELY OR PROPERLY. I FILED A COMPLAINT AT THAT TIME AND WAS CONTACTED FOR MORE INFORMATION. MEANWHILE, THIS ISSUE CONTINUED AND WE USED THE REAR GATE FUNCTION ONLY WHEN THERE WERE TWO ADULTS PRESENT, WITH ONE TO HOLD THE GATE UP DURING USE. STARTING LAST AUGUST, IN ADDITION TO THE PREVIOUSLY NOTED REAR GATE STRUT ISSUE, WHEN THE REAR GATE IS OPENED, AND REACHES THE TOP, TO THE FULLY OPENED POSITION, IT THEN IMMEDIATELY BEGINS CLOSING DOWN FORCEFULLY. IF ANYONE OR ANYTHING IS IN THE WAY OF THE GATE IT CONTINUES TO CLOSE DOWN CRUSHING WHATEVER OR WHOMEVER IS IN THE WAY. WE WILL NO LONGER USE THE REAR GATE UNTIL IT IS REPAIRED AND WORKS PROPERLY. *TR

Mileage: 57,500

SLIDING DOORS FREEZE SHUT ON MINIVAN EVERY TIME THAT THE TEMPERATURE GETS BELOW FREEZING AND THERE IS MOISTURE IN THE AIR. DOOR HANDLE BROKE OFF ON THE DRIVER SIDE SLIDING DOOR AND HAD THE HANDLE REPLACED. THE TOYOTA DEALERSHIP PUT BABY OIL ON THE WEATHER STRIPPING TO HOPEFULLY RECONCILE THIS FROM HAPPENING AGAIN, HOWEVER 2 DAYS LATER THE TEMPERATURE WAS 24 F AND BOTH OF THE SLIDING DOORS WERE AGAIN FROZEN SHUT. IN ORDER TO OPEN THE DOORS YOU HAVE TO CLIMB OVER THE FRONT SEATS TO PUSH AGAINST THE DOORS FROM THE INSIDE. IT DOES NOT MATTER IF THE CAR WARMS UP FOR 20 MINUTES THEY STILL REMAIN FROZEN AND THEY HAVE FROZEN SHUT AFTER DRIVING LESS THAN 10 MILES AFTER GETTING THEM OPEN. *TR

MY 2004 TOYOTA SIENNA SLIDING DOORS KEEP FREEZING UP. I START TO OPEN THE DOOR BUT IT WONT OPEN MORE THAN A FEW INCHES. AND IT WONT' CLOSE. THE DOORS ARE FROZEN. SO MY DOOR IS PARTIALLY OPEN, STUCK, AND THE INTERIOR LIGHTS ARE ON. *TR

Mileage: 36,000

DOOR WELDS ON DRIVER SIDE AND PASSENGER SIDE ARE DAMAGED. NEVER RECEIVED INFORMATION FROM TOYOTA. BROUGHT INTO DEALER IN DECEMBER. THERE IS SOME SORT OF MODEST SERVICE PROGRAM, BUT MY CAR IS TOO OLD, ALTHOUGH UNDER THE MILEAGE RULES. CURRENTLY I AM WAITING TO HEAR FROM REGIONAL REP, WITH NO REPLY FROM 1/14/09 CALL. OURS WAS A VERY EARLY PURCHASE OF THE NEW MODEL IN ITS FIRST YEAR, SO EXCLUDING A FEW EARLY VEHICLES AND COVERING THE REST SEEMS TOTALLY UNFAIR. THERE OUGHT TO BE A RECALL OF ALL MODELS TO FIX THIS OBVIOUS DEFECT. *TR

Mileage: 55,000

THE AUTOMATIC SLIDING DOOR DOES NOT OPEN & CLOSE AUTOMATICALLY LIKE IT SHOULD WHEN THE DOOR OPEN/CLOSE BUTTON IS PRESSED. I HAVE TO GET IT STARTED MANUALLY, AND THEN OPEN/CLOSE IT LIKE A MANUAL DOOR. ALSO BOTH SLIDING DOORS (EVEN THE MANUAL SLIDING DOOR) FREEZE SHUT ON A DAILY BASIS IN THE WINTER. THIS IS A HUGE SAFETY ISSUE AS I HAVE CHILDREN IN THE REAR OF THE VAN. *TR

Mileage: 30,000

GAS STRUTS FOR REAR LIFTING DOOR GAVE OUT SUDDENLY. NOW DOOR SLAMS DOWN UNLESS PHYSICALLY HELD UP. HAPPENED DAY AFTER WE RETURNED FROM SKIING IN LAKE TAHOE FOR 3 DAYS. *TR

Mileage: 70,000

THE CABLE OF THE MOTOR ON THE RIGHT SIDE OF DOOR (SECOND ROW PASSENGER SIDE), WHICH IS AUTOMATIC DOOR HAD SNAPPED! COULD BARELY OPEN AND/OR CLOSE THE DOOR AFTER THAT. I WENT TO TOYOTA AND THEY TOLD ME THERE WAS NO WARRANTY ON IT, SO SINCE I COULD BARELY OPEN THE DOOR, I HAD TO PAY TO GET IT FIXED. OVER $1600! I SHOULD MENTION, WE HAVE HAD PROBLEMS WITH THIS DOOR IN THE PAST. IT WOULD STICK, NOT OPEN PROPERLY, SO WE'D HAVE TO CLOSE IT AND RE-OPEN IT. I BROUGHT THIS UP TO TOYOTA DEALERSHIP MANY TIMES, BUT THEY CHECKED AND SAID THERE WAS NOTHING WRONG WITH IT. ALSO, ON THE RIGHT SIDE, WHICH IS MANUAL, IT SOMETIMES WOULD BE "STUCK" OR, IT WOULD OPEN, BUT WOULD NOT "LATCH". IT IS SUPPOSED TO KIND OF LOCK WHEN ALL THE WAY OPEN, BUT IT WOULDN'T. I HAVE COMPLAINED ABOUT THIS IN THE PAST ALSO, BUT OF COURSE WHEN I GET TO THE DEALERSHIP IT WORKS FINE. I HAVE CALLED AND COMPLAINED TODAY TO CORPORATE AND WILL RECEIVE SOME SORT OF RESPONSE TOMORROW. SO, BOTH DOORS HAVE PROBLEMS, WHERE THE CABLE LITERALLY SNAPS AND THEY CANNOT JUST REPLACE THE CABLE. THEY HAVE TO REPLACE THE ENTIRE MOTOR. *TR

Mileage: 85,000

THE CABLE OF THE MOTOR ON THE RIGHT SIDE OF DOOR (SECOND ROW PASSENGER SIDE), WHICH IS AUTOMATIC DOOR HAD SNAPPED! COULD BARELY OPEN AND/OR CLOSE THE DOOR AFTER THAT. I WENT TO TOYOTA AND THEY TOLD ME THERE WAS NO WARRANTY ON IT, SO SINCE I COULD BARELY OPEN THE DOOR, I HAD TO PAY TO GET IT FIXED. OVER $1600! I SHOULD MENTION, WE HAVE HAD PROBLEMS WITH THIS DOOR IN THE PAST. IT WOULD STICK, NOT OPEN PROPERLY, SO WE'D HAVE TO CLOSE IT AND RE-OPEN IT. I BROUGHT THIS UP TO TOYOTA DEALERSHIP MANY TIMES, BUT THEY CHECKED AND SAID THERE WAS NOTHING WRONG WITH IT. ALSO, ON THE RIGHT SIDE, WHICH IS MANUAL, IT SOMETIMES WOULD BE "STUCK" OR, IT WOULD OPEN, BUT WOULD NOT "LATCH". IT IS SUPPOSED TO KIND OF LOCK WHEN ALL THE WAY OPEN, BUT IT WOULDN'T. I HAVE COMPLAINED ABOUT THIS IN THE PAST ALSO, BUT OF COURSE WHEN I GET TO THE DEALERSHIP IT WORKS FINE. I HAVE CALLED AND COMPLAINED TODAY TO CORPORATE AND WILL RECEIVE SOME SORT OF RESPONSE TOMORROW. SO, BOTH DOORS HAVE PROBLEMS, WHERE THE CABLE LITERALLY SNAPS AND THEY CANNOT JUST REPLACE THE CABLE. THEY HAVE TO REPLACE THE ENTIRE MOTOR. *TR

Mileage: 85,000

CABLE BROKE ON PASSENGER SIDE SLIDING DOOR. CABLE SHOT UP BETWEEN DOOR PANEL AND WINDOW. NEARLY STRIKING A PASSENGER. *TR

Mileage: 80,000

RIGHT SLIDING DOOR CABLE SNAPPED AND STOPPED OPENING AUTOMATICALLY. THIS HAPPEN RIGHT AFTER WARRRANTY ENDED AND THEY WOULD ONLY REPAIR IT FOR 2000 +. *TR

Mileage: 37,000

THE POWERED REAR LIFTGATE STRUTS WERE REPLACED AS PART OF THE NHTSA RECALL CAMPAIGN ON 12/18/2008. THE NEW STRUTS NO LONGER LIFT THE TAILGATE TO ITS PREVIOUS HEIGHT. THE TAILGATE NOW OPENS ABOUT 2" TO 3" LOWER THAN THE MAXIMUM EXTENSION. THE TAILGATE MUST BE MANUALLY PUSHED TO ITS FULL EXTENSION. AT ITS LOWER HEIGHT, IT IS EASY TO GET BUMPED IN THE HEAD AS YOU ASSUME THE DOOR WILL OPEN FULLY. THE DEALER STATES THAT THE TAILGATE CANNOT BE ADJUSTED FOR GREATER TRAVEL TO OPEN ALL THE WAY. *TR

Mileage: 49,995

WE OWN A 2004 TOYOTA SIENNA XL. WHEN TEMPS GET COLD THE REAR DOORS FREEZE SHUT. EVEN AFTER LETTING THE VAN WARM UP FOR 20 MINUTES THE DOORS ARE FROZEN AND THEY STAY FROZEN THE ENTIRE TRIP. I HAVE TO CLIMB INTO THE BACK FROM THE FRONT SEAT. I DRIVE 25 MILES TO WORK AND CROSS A RIVER WHAT IF THE DOORS ARE FROZEN AND I AM IN AN ACCIDENT HOW WOULD THEY OR ME GET MY BABY OUT OF THE BACK!!!! TOYOTA DEALER SAID TOYOTA IS AWARE OF THE PROBLEM!! ARE THEY WAITING FOR SOMEONE TO DIE BEFORE THEY FIX IT. PLEASE HELP! KIM STOKES *TR

Mileage: 50,000

I HAVE A SIENNA 04 VAN. THE POWER SLIDER DOOR WOULD NOT OPEN COMPLETELY. WE TOOK IT TO THE DEALER AND FOUND OUT THE CABLE IN THE POWER DOOR WAS BAD, THEY WANT 2,000 TO FIX IT. I CAN'T AFFORD THAT. WE HAD THEM CUT HE CABLE SO WE COULD CLOSE THE DOOR. WE HAVE YOUNG KIDS WHO CAN NOT OPEN THE NON POWER DOOR CREATING A SAFETY ISSUE. READING THE AUTO DISCUSSION SITES IT IS OBVIOUS HOW MUCH OF A COMMON FAILURE THIS IS. FOR ME A COUPLE MONTHS OUT OF WARRANTY. THIS SHOULD NOT BE A REGULAR OCCURRENCE BUT IT MOST CERTAINLY IS ONE. NEVER MIND HOW MUCH TOYOTA MAKES ON THIS ISSUE. YOU CAN NOT GET AN OEM PART AND YOU HAVE TO BUY THE WHOLE MOTOR ASSEMBLY WITH IT FOR 1200 DOLLARS. WHAT A MARKUP. THEY WILL MAKE AS MUCH ON REDOING THESE DOORS AS THEY DO SELLING THE VAN, MAYBE MORE. AND I THOUGHT TOYOTA WAS GOOD, I HAVE HAD MANY REPAIRS AND CALL BACKS ON THIS VAN. SOMEBODY NEEDS TO GET TOYOTA TO REPAIR THEIR DOORS AND FIX THE DESIGN, WHICH NOT A NEW ISSUE. *TR

Mileage: 47,000

CONTROL ARM ON DRIVER'S SIDE DOOR MAKES A LOAD NOISE UPON OPENING AND CLOSING DOOR. TOOK TO DEALER AND INFORMED THAT I NEEDED TO TAKE IT TO AN AUTOBODY SHOP TO REPAIR THE BROKEN WELD. *TR

I RECEIVED A RECALL NOTICE REGARDING MY 2004 TOYOTA SIENNA VAN TO HAVE THE REAR LIFTGATE SUPPORT STRUTS REPLACED. I WAS ADVISED THAT THERE HAD BEEN REPORTS OF FAILURE RESULTING IN POTENTIAL INJURIES. I VISITED THE DEALER 9/08 AND HAD THE STRUTS REPLACED. FOLLOWING THE REPLACEMENT A PROBLEM DEVELOPED. MY LIFTGATE IS POWER OPERATED AND WHEN I OPENED THE LIFTGATE IT IMMEDIATELY REVERSED AND CLOSED REPEATEDLY. I RETURNED TO THE DEALER ON 10/20/08 AND THEY REPLACED THE STRUTS AGAIN. THE PROBLEM REMAINED AND ON 11/3/08 THE DEALER INSISTED THE MOTOR HAD PROBABLY WORN OUT AND I HAD IT REPLACED. THE SOLUTION SEEMED TO WORK UNTIL 1/09 WHEN AGAIN THE LIFTGATE WOULD GO UP AND IMMEDIATELY BACK DOWN. WORSE YET, THE SAFETY FEATURE WOULD NOT WORK (IF THE LIFTGATE MEETS RESISTANCE; LIKE SOMEONE IN THE WAY). IF THE LIFTGATE MEETS RESISTANCE IT IS SUPPOSED TO REVERSE. ON 1/13/09 AN EMPLOYEE OF A RETAILER WAS ALMOST INJURED WHILE LOADING MERCHANDISE INTO THE VEHICLE. THE LIFTGATE WOULD NOT REVERSE AND I HAD TO PULL HIM AWAY. I WENT BACK TO THE DEALER AND THEY EXPLAINED THEY HAVE HAD MANY COMPLAINTS. THEY WENT ON TO EXPLAIN THAT APPARENTLY COLD WEATHER IS TO BLAME RESULTING IN THE STRUTS NOT FUNCTIONING PROPERLY. THE DEALER WENT ON TO EXPLAIN THAT TOYOTA TO DATE DOES NOT HAVE A SOLUTION. I'M AMAZED, THIS IS A POTENTIAL HAZARD. *TR

Mileage: 45,500

THE AUTOMATIC SLIDING DOOR (PASSENGER SIDE) ON MY 2004 SIENNA SUDDENLY BECAME INOPERABLE AND UNABLE TO BE CLOSED. IT HAD A HISTORY OF FREEZING CLOSED - NOT SURE IF THIS IS RELATED. IT APPEARS THE CABLE BROKE AND DANGLED OUTSIDE OF THE CAR. A PLASTIC MECHANISM POPPED OUT OF THE DOOR AND BLOCKED THE DOOR FROM BEING CLOSED. THIS IS A SAFETY ISSUE!!!!!! HOW CAN YOU DRIVE A CAR WITH THE SIDE PASSENGER DOOR STUCK WIDE OPEN AND CHILDREN INSIDE???? THE CAR APPARENTLY HAD A TSB DATED APRIL 19,2004 ON IT THAT ADDRESSES THIS ISSUE. I WAS UNAWARE OF IT. MY CAR IS NOW PAST THE WARRANTY PERIOD AND IT WILL COST $1800 TO REPAIR. THIS IS CLEARLY NOT NORMAL WEAR AND TEAR. IT IS A KNOWN PROBLEM THAT TOYOTA MUST TAKE RESPONSIBILITY FOR. *TR

Mileage: 50,000

MY 2004 TOYOTA SIENNA XLE HAS THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR (FOR PASSENGERS IN THE BACK) THAT OCCASIONALLY WILL NOT OPEN, OTHER TIMES WILL NOT CLOSE, AND SOMETIMES AFTER OPENING IT WILL CLOSE UNCOMMANDED. IN MY OPINION THIS IS DEFINITELY A SAFETY ISSUE THAT TOYOTA IS UNWILLING TO RECOGNIZE. THIS PROBLEM IS WIDELY REPORTED BY SEVERAL TOYOTA SIENNA OWNERS. ALSO, SHOULD A RAPID ESCAPE FROM THE CAR BE NECESSARY, IT WOULD BE IMPOSSIBLE TO USE THE PASSENGER SLIDING DOOR AS AN EMERGENCY EXIT. *TR

Mileage: 75,000

WHEN THE TEMPERATURE DROPS BELOW FREEZING BOTH SLIDING DOORS ON MY SIENNA 2004 FREEZE SHUT. *TR

Mileage: 30,000

I HAVE A 2004 TOYOTA SIENNA XLE LIMITED BOTH THE DRIVER'S SIDE SLIDING DOOR (JANUARY 2009) AND THE PASSENGER'S SIDE SLIDING DOOR (OCTOBER 2008) HAVE INCURRED PROBLEMS WITH THE CABLE AND MOTOR MECHANISM THAT LED TO BOTH TO NEED NEW MOTORS AND CABLES. THIS OCCURRED WITHIN 3 MONTHS OF EACH OTHER !!! A HINGE WEARS OUT IN THE DOOR AND IT CAUSES A WEARING ON THE CABLE UNTIL THE CABLE FRAYS AND BREAKS. THIS SEEMS TO BE A WIDESPREAD PROBLEM AS INDICATED BY NUMEROUS COMPLAINTS BY SIENNA OWNERS.. IT IS DEFINITELY A MANUFACTURER DEFECT BUT TOYOTA IS NOT ACKNOWLEDGING IT AT THIS POINT. THE REPAIR AT THE TOYOTA DEALER IS $1600 PLUS AND IS NOT COVERED DUE BEING OUT OF WARRANTY. THE REPAIR TIMES 2 WITHIN THREE MONTHS IS JUST RIDICULOUS !!! AND I HOPE THAT WITH ENOUGH COMPLAINTS TOYOTA MIGHT RECOGNIZE THEIR DEFECT PROBLEM. *TR

Mileage: 54,000

RIGHT POWER SLIDING DOOR ON VAN WAS FROZEN AND DOOR WOULDN'T OPEN. RESULT WAS A FAULTY CABLE THAT FRAYED. THE DOOR WAS TAKEN TO A REPAIR SHOP AND THE CABLE WAS REMOVED TO MAKE THE DOOR MANUAL AND NOW THE DOOR SLIDES EASILY OFF THE HINGES/TRACK. *TR

Mileage: 91,000

PASSENGER SLIDING DOOR WILL NOT OPEN OR CLOSE FROM ANY BUTTONS. TRIES TO OPEN BUT IS LOCKED OPEN OR CLOSED. WHEN DOOR HANDLE IS PULLED FROM OUTSIDE IT UNLOCKS AND WILL OPEN OR CLOSE MANUALLY. *TR

Mileage: 100,000

ON 12/13/08 THE PASSENGER SIDE SLIDING DOOR ON OUR 2004 TOYOTA SIENNA "FROZE" AND WOULD NOT OPEN MANUALLY OR AUTOMATICALLY. ON 12/28/08, THE DOOR STOPPED FUNCTIONING COMPLETELY. ON 1/2/09 THE VEHICLE WAS BROUGHT TO KINGS TOYOTA IN CINCINNATI FOR REPAIR. I HAVE BEEN ADVISED THAT THE CABLE AND MOTOR SYSTEM WITHIN THE DOOR IS COMPLETELY BAD AND NEEDS TO BE REPLACED. ($1,634). *TR

Mileage: 91,000

THE POWER DOOR ON OUR 2004 TOYOTA SIENNA STARTED FAILING BEFORE THE VEHICLE WAS 4 YEARS OLD. THE DOOR HAS DIFFICULTY OPENING AND CLOSING LEAVING US TO FACE THE POSSIBILITY OF DRIVING WITH THE DOOR OPEN AND POSSIBLY HAVING A CHILD IN THE SEAT NEXT TO IT. THIS IS THE PRIMARY VEHICLE FOR MY WIFE AND CHILDREN AND I AM CONCERNED THEY WILL BE STRANDED OR PLACED IN AN UNSAFE SITUATION. TOYOTA DIAGNOSED IT AS NEEDING A MOTOR& CABLE ASSEMBLY, CENTER HINGE AND BRACKET. THE REPAIR ESTIMATE IS $1,474.60. WE HAVE TRIED TO WORK WITH TOYOTA ON THIS BUT HAVE NOT HAD ANY SATISFACTION. *TR

Mileage: 80,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE, INCLUDING THE TAILGATE. THE TAILGATE HAS BEEN REPAIRED FOUR TIMES. THE FAILURE ONLY OCCURS IN 32 DEGREE WEATHER OR BELOW. WHEN OPENED, THE TAILGATE STARTS CLOSING AUTOMATICALLY AND WITHOUT WARNING. THE CONTACT HAS STRUCK HIS HEAD SEVERAL TIMES. DURING THE MOST RECENT FAILURE, HIS SHOULDER GOT STUCK AND POPPED DUE TO THE TAILGATE CLOSING AUTOMATICALLY. HE STATED THAT THIS WAS A SAFETY ISSUE BECAUSE INDIVIDUALS COULD GET CLOSED IN BY THE TAILGATE. THE FAILURE PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 62,000.

Mileage: 62,000

WELDING ISSUE WITH TOYOTA SIENNA 2004 FRONT DRIVER'S DOOR. *TR

2004 SIENNA POWER DOOR CABLE BREAKING CAUSING DOOR TO BE INOPERATIVE. CREATING UNSAFE CONDITIONS WITH CHILDREN AND BABY SEATS IN VEHICLE. TOYOTA STATES $1500 REPAIR. AFTER RESEARCH PROBLEM SEEMS WIDESPREAD NOT VEHICLE SPECIFIC. VEHICLE HAS 58,000 MILES. *TR

Mileage: 58,000

DRIVER SIDE PASSENGER AUTOMATIC DOOR CABLE WAS RUSTED AND BROKEN ON A 2004 TOYOTA SIENNA XLE. NEED TO REPLACE ENTIRE ASSEMBLY, EST. COST IS $1800-2000. *TR

Mileage: 86,000

DRIVERS SIDE PASSENGER POWER DOOR DOES NOT CLOSE WHEN THE POWER MOTOR FAILS. WE WERE UNABLE TO DRIVE THE CAR BECAUSE THE DOOR WOULD NOT CLOSE. THIS WAS VERY DANGEROUS WITH CHILDREN IN THE BACK SEAT. EVENTUALLY, WE WERE ABLE TO FORCE THE DOOR CLOSED, BUT WE CANNOT OPEN THE DOOR NOW. THIS IS VERY DANGEROUS BECAUSE WE MAY NOT BE ABLE TO GET OUT OF THE CAR QUICKLY IN AN EMERGENCY. *TR

Mileage: 53,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. SHE NOTICED THAT IN COLD WEATHER CONDITIONS BOTH REAR DOORS FREEZE EVEN WITHOUT PRECIPITATION. AS A CONSEQUENCE SHE IS NOT ABLE TO OPEN THE DOORS OR CLOSE THEM ONCE THEY ARE AJAR. SHE NOTIFIED THE DEALER AND THE TECHNICIAN STATED THAT SHE WOULD HAVE TO HAVE A ROOF RAIL WEATHER STRIP APPLIED TO HER VEHICLE. A REPRESENTATIVE FOR THE MANUFACTURER STATED THAT SINCE THERE WAS NOT A RECALL THEY COULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 01/29/09. *LJ UPDATED 01/30/09. *JB

Mileage: 57,000

2004 TOYOTA SIENNA POWER SLIDING DOOR DESIGN IS DEFECTIVE. CENTER HINGE BENDS CAUSING MOTOR AND CABLE TO FAIL. DOOR WILL NOT OPEN WHICH IS A SAFETY CONCERN IN THE EVENT ON AN EMERGENCY. *TR

Mileage: 45,000

I HAVE 2004 SIENNA AND SLIDING DOORS HAVE BEEN FREEZING DURING WINTER. I CALLED TOYOTA AND THEY SAID THERE WILL NOT COVER BECAUSE ITS OUT OF WARRANTY. THE PUT THE TSB 0028-08 ON APRIL 3, 2008 WAY AFTER 36 MONS/36,000 MILE WARRANTY MY VAN WAS PUT IN SERVICE. IF I WOULD HAVE TAKEN ON THE SAME DAY WHEN THIS BULLETIN WAS RELEASED, MY VAN WOULD HAVE BEEN OUT OF WARRANTY. EITHER THEY SHOULD HAVE PUT THIS BULLETIN EARLIER OR THEY SHOULD HAVE EXTENDED THE COVERAGE PERIOD. *TR

Mileage: 60,000

OPENED THE AUTOMATIC SLIDING DOOR WHEN PICKING MY SON UP AT SCHOOL, HEARD A CRUNCHING NOISE. THE DOOR WOULD NOT CLOSE AUTOMATICALLY AND HAD A DIFFICULT TIME GETTING IT SHUT MANUALLY. ONCE SHUT I COULD SEE THAT THE STEEL CABLE THE DOOR RAN ON HAD FRAYED/BUSTED. TOOK IT TO THE TOYOTA DEALERSHIP FOR REPAIR AND WAS TOLD THE CABLE AND MOTOR WOULD HAVE TO BE REPLACE SINCE THEY WERE ONE UNIT AT A COST OF $1300. FORTUNATELY FOR US, WE PURCHASED AN EXTENDED WARRANTY AT THE TIME OF PURCHASE AND THE PARTS AND LABOR WERE COVERED. WE HAD TO PAY A $50 DEDUCTIBLE AS PARTY OF THE WARRANTY AGREEMENT. *TR

Mileage: 74,000

I OWN A 2004 TOYOTA SIENNA XLE AND MY CONCERN LIES IN THE SLIDING DOORS FREEZING UP WHEN THERE WAS ANY SNOW OR RAIN FOLLOWED BY FREEZING TEMP'S. ONCE FROZEN, THE DOORS CAN NOT BE OPENED WITHOUT BRINGING THE VEHICLE INTO A WARM GARAGE. THE DEALER ACKNOWLEDGED OTHER COMPLAINTS LIKE THIS BUT SAID IT WAS NOT COVERED BY ANY WARRANTY OR RECALL. I PAID FOR NEW SEALS SO AS TO AVOID THE POTENTIAL OF HAVING MY CHILDREN TRAPPED IN THE BACK OF MY VAN. I WAS ALSO TOLD THE NEW SEALS HAVE ANEW DESIGN AND WILL PREVENT THIS FROM OCCURRING AGAIN. WE SHOULD KNOW VERY SHORTLY AS IT IS WINTER. THIS BEGAN LAST WINTER BUT WE WERE FORTUNATE ENOUGH TO ALWAYS PARK IN A WARM GARAGE AT NIGHT. *TR

Mileage: 90,000

POWER DOOR ON MY 2004 SIENNA HAS FAILED. $600 REPAIR BILL AND IT STILL IS NOT RIGHT. THIS WAS AN EXPENSIVE VEHICLE, IT SHOULD NOT FALLING APART THIS SOON. *TR

Mileage: 68,000

CABLE SNAPPED ON SLIDING DOOR OF 2004 SIENNA, CAUSING DOOR TO REMAIN OPEN UNTIL I COULD FORCIBLY CLOSE IT. THIS WAS A POTENTIALLY DANGEROUS SITUATION IN THAT 1) CABLE SNAPPING COULD HAVE HURT SOMEONE, AND MORE IMPORTANTLY 2) CAR HAD TO BE DRIVEN WITH DOOR OPEN UNTIL GOT HOME AND COULD FORCIBLY CLOSE IT. TOYOTA PUT OUT A TSB FOR THIS PROBLEM IN APRIL 2004 BUT ONLY COVERED THE PROBLEM FOR 3 YR/36K MILE. ADDITIONALLY THEY IMPLEMENTED PRODUCTION LINE FIXES TO PREVENT THIS PROBLEM IN THE FUTURE. BUT THOSE OF US UNFORTUNATE ENOUGH TO ENCOUNTER PROBLEM AFTER 36K MILES HAVE TO PAY $1800 PARTS AND LABOR TO FIX JUST ONE DOOR. I BELIEVE THAT THIS IS A PREVALENT PROBLEM IN THE 2004 SIENNA AND TOYOTA SHOULD ISSUE A RECALL FOR THEIR CUSTOMERS DUE TO THE POTENTIAL DANGER INVOLVED. *TR

Mileage: 89,900

SLIDING DOOR ON OUR VAN WOULD NOT CLOSE PROPERLY. TOOK IT TO THE DEALERSHIP, THEY TOLD US THE DOOR HAD TO BE FIXED, AND THE METAL AND BOLTS WERE GETTING READY TO COME THROUGH THE DOOR PARTS. IT IS CURRENTLY BEING FIXED, BUT SINCE THE VAN IS A 2004 TOYOTA SIENNA, IT IS OUT OF WARRANTY, AND WE WILL HAVE TO PAY THE $ 1,800.00 REPAIR BILL. *TR

Mileage: 116,000

I HAVE 2004 TOYOTA SIENNA WITH AUTOMATIC SLIDING DOORS. THIS MORNING THE PASSENGER SIDE SLIDING DOOR BEGAN TO MAKE A GRINDING NOISE, AND WOULD MAKE THE SAME SOUND WHEN I CLOSE IT. - I LOOKED THE DOOR AND IT SEEMS TO HAVE PARTS OF THE CABLE COMING OFF- THE DOOR AT TIMES WILL OPEN HALF WAY AND THEN CLOSE. - TOOK THE CAR TO THE DEALER AND TOLD ME THAT THIS IS A KNOW ISSUE AND PROBLEM WITH THE DOORS. BUT TOYOTA HAS NOT DONE A RECALL ON THIS - ONLY HAS POSTED A TSB (TECHNICAL SERVICE BULLETIN). *TR

Mileage: 58,000

I OWN A 2004 TOYOTA SIENNA, WITH ABOUT 50,000 MILES ON IT. THE POWER DOOR ON THIS VEHICLE DOES NOT STOP UNLESS IT HAS FORCE ON IT IF IS ACCIDENTALLY CLOSED WHILE SOMEONE IS ONE THE WAY, DOESN'T BOUNCE BACK LIKE A GARAGE DOOR DOES. MY POWER DOOR CABLE SNAP YESTERDAY AS I WAS TRYING TO OPEN IT AND CAME BACK ON ME. IT STOPPED AND THEN FINALLY CLOSED, AND WOULD NOT OPEN MORE THAN AN INCH. TOOK IT TO THE DEALER AND WAS TOLD THAT THE CABLE BROKE AND WOULD HAVE TO BE REPLACED ALONG WITH THE MOTOR TO THE TUNE OF 1100 JUST FOR THE PART AND THEN LABOR CHARGES. I PURCHASED THE EXTENDED WARRANTY WHICH IS GOOD UNTIL NOV 2010 AND 75000 MILES. HOWEVER THEY SAY THIS IS NOT COVERED. TOYOTA HAS A PROBLEM WITH HINGES ON THERE DOORS FOR THIS MODEL YEAR. SOMETHING NEED TO BE DONE BEFORE THERE IS INJURY. *TR

Mileage: 50

THE DRIVER'S SIDE REAR POWER DOOR CABLE SNAPPED (RUSTED AND FRAYED). THIS IS CLEARLY A POTENTIAL SAFETY ISSUE, AS I HAD TO CUT THE CABLE WITH WIRE CUTTERS IN ORDER TO BE ABLE TO CLOSE THE DOOR. I CONTACTED BOTH THE DEALER AND TOYOTA CUSTOMER SERVICE, WHO SAY IT IS NOT COVERED UNDER WARRANTY, AND WILL COST $2000 TO FIX. THERE HAVE BEEN MANY OTHER REPORTS OF THE SAME PROBLEM, AND IT SEEMS THIS SHOULD BE CONSIDERED A RECALL ISSUE. *TR

REAR SLIDING DOOR CABLE BROKE. VERY EXPENSIVE TO REPAIR ($1600) NO HELP FROM DEALERSHIP. TOLD ME TO CALL MANUFACTURER. CAR HAD 50,000 MILES. SEEMS LIKE THIS SHOULD NOT FAIL AT ALL. *TR

Mileage: 50,000

I OWNED A 2004 TOYOTA SIENNA LE WITH PASSENGER SIDE POWER SLIDING DOOR. THE CABLE OF THE DOOR WAS SNAPPED ON 11/16/08 AND HANGED LOOSE TO THE OUTSIDE OF THE VAN. THE DOOR CAN NEITHER BE OPENED AND CLOSED AT THE TIME. I HAD TO FORCE CLOSED THE DOOR SO THAT THE VAN COULD BE ON THE ROAD AGAIN. WE HAVE STOPPED USING THIS DOOR SINCE THE INCIDENT HAPPENED. IN SHORT, THE DOOR IS INOPERATIVE. AFTER CALLED AND FILED A CASE WITH TOYOTA CUSTOMER ASSISTANCE CENTER, THEY CLAIMED NOTHING THEY COULD HELP ME IN RESOLVING THE ISSUE. *TR

Mileage: 86,824

THE DRIVERS SIDE AUTOMATIC SLIDING DOOR OF MINIVAN IS STUCK OPEN. WHILE THE DOOR WAS OPENING I HEARD A STRANGE CRUNCHING NOISE, WHEN I PUSHED THE AUTOMATIC CLOSE BUTTON THE DOOR WOULD NOT CLOSE. I DISABLED THE POWER DOOR AND THE DOOR WOULD NOT CLOSE MANUALLY. *TR

Mileage: 40,000

RETURNING HOME IN HEAVY RAIN ONE WEEKEND AND WASHED OFF DIRT BEFORE GARAGED THE VEHICLE, OCCASIONALLY REQUIRED TO OPEN THE PASSENGER SIDE AUTOMATIC SLIDING DOOR. A WEEK LATER FOUND OUT THE SLIDING DOESN'T OPERATED AUTOMATICALLY. *TR

Mileage: 52,800

LEFT SLIDING DOOR ON 2004 SIENNA XLE LIMITED IS FAILING TO WORK PROPERLY AND FRONT SEAT HEATER DRIVER SIDE STOPPED WORKING- HAD IT "REPAIRED" AND IT STILL DOESN'T WORK. *TR

Mileage: 83,600

I HAVE A 2004 SIENNA WITH POWER SLIDING DOORS. THE DRIVER SIDE DOOR GOT STUCK AND WOULDN'T CLOSE WHILE MY WIFE AND 2 CHILDREN WERE OUT RUNNING ERRANDS. MY WIFE HAD TO DRIVE HOME WITH THE DOOR OPEN BECAUSE IT WAS LATE AT NIGHT AND I WAS OUT OF TOWN AND COULDN'T PICK HER UP. THIS WAS OBVIOUSLY A HAZARD TO MY FAMILY INCLUDING THE FACT THAT THEY WERE FREEZING FROM THE WIND BLOWING IN THROUGHOUT THE CAR. I TALKED TO THE SERVICE CENTER AT MICHAEL'S TOYOTA IN BELLEVUE, AND THEY SAID IT WOULD PROBABLY COST AT LEAST $1500 (PROBABLY MORE) SINCE MY CAR IS OUT OF WARRANTY. OBVIOUSLY, I THINK THIS IS RIDICULOUS SINCE THE CAR IS LESS THAN 5 YEARS OLD AND ONLY HAS ~66K MILES. *TR

Mileage: 64,700

THE MOTOR WHICH POWERS THE PASSENGER SIDE POWER DOOR IS CRACKED (AND BROKEN). THE DEALER WANTS $2008.51 TO FIX THE PROBLEM. THE CAR HAS NEVER BEEN IN AN ACCIDENT, AND THE DOOR ONLY WENT THROUGH NORMAL WEAR AND TEAR. THERE WAS NO EVENT LEADING UP TO THE FAILURE, IT JUST STOPPED WORKING. THE DOOR IS ONLY ABLE TO BE OPERATED THROUGH MANUAL OPERATION NOW. I CAN'T AFFORD TO FIX THE CAR. *TR

Mileage: 85,000

2004 TOYOTA SIENNA XLE AWD VAN. POWER PASSENGER SLIDER WILL NO LOCK IN OPEN POSITION AND WILL CLOSE ON OWN AS PASSENGERS ARE IN DOOR WAY, IF PARKED ON SLOPE. *TR

Mileage: 42,000

AUTOMATIC SLIDING SIDE DOOR (2004 TOYOTA SIENNA,MALFUNCTIONS WHEN PARKED ON INCLINE. DOOR OPENS AND SHUTS ERRATICALLY AND DOES NOT "STOP" (AUTOMATIC STOP SEEMS TO HAVE DISAPPEARED ALSO) CAUSING CHILDREN TO BECOME PINNED IN DOOR. *TR

Mileage: 49,000

1. NO UNUSUAL EVENTS TO VEHICLE. USUAL SCHOOL DROP OFF OF PASSENGER. POWERED SLIDING DOOR WAS ACTIVATED FOR OPENING ON NOV. 5TH 2008. DOOR IS WELL LUBRICATED AND NO OTHER SYMPTOMS OF FAILURE WERE NOTICED BEFORE FAILURE. 2. POWERED, REAR, SLIDING, PASSENGER SIDE DOOR (RH) WILL NOT OPEN FULLY. DOOR CANNOT BE OPENED IN MANUAL OVER-RIDE. DOOR ONLY OPENS 4 INCHES, THEN JAMS. DIFFICULT TO CLOSE AFTER JAM. 3. ROOT CAUSE OF FAILURE IS SHEDDING CABLE JACKET JAMMING DOOR CENTER HINGE PULLEYS. DOOR WILL REQUIRE A NEW MOTOR, CABLE ASSEMBLY, CENTER BRACKET NO 1, AND CENTER HINGE. *TR

Mileage: 68,960

MY 2004 TOYOTA SIENNA XLE HAD THE POWER SLIDER DOOR CABLES SNAP WITHIN 3 WEEKS OF ONE ANOTHER, ONE AT 39,000 MILES, THE OTHER AT 40,000 MILES. THIS IS AN EXTREMELY UNSAFE VAN FOR MY KIDS NOW. THERE ARE NO HANDLES TO CLOSE THESE DOORS, AND MY KIDS HAVE A LOT OF TROUBLE WITH THEM. I HAVE READ THAT THIS HAS HAPPENED TO NUMEROUS SIENNA OWNERS, YET TOYOTA DOES NOT RECOGNIZE THIS AS A RECALL ITEM. I USED TO LOVE MY TOYOTA'S, BUT AFTER THIS, I WILL HAVE TO RETHINK MY POSITION. I THINK TOYOTA SHOULD MAKE THIS A RECALL AND PROTECT THEIR REPUTATION. *TR

Mileage: 39,000

2004 TOYOTA SIENNA - MANUAL SLIDING DOOR LATCH HAS BOLTS THAT HAVE RIPPED THROUGH THE SHEET METAL OF THE DOOR CAUSING THE DOOR TO NOT CLOSE PROPERLY. TOYOTA STATES THIS IS BEYOND WARRANTY BUT I ARGUE THAT IT'S A SAFETY ISSUE AND A DEFECT WHICH SHOULD NOT BE LIMITED TO THE WARRANTY. THEY DISAGREE. *TR

Mileage: 68,000

PASSENGER SIDE DOOR HAS AUTOMATIC OPEN/CLOSE FEATURE. THE DOOR BROKE WITHIN WEEKS OF OUR PURCHASE OF SIENNA FROM DEALER. SOMETHING SNAPPED. OTHERS HAVE COMPLAINED OF THIS EXACT FAILURE. *TR

"CLUNKING" NOISE NOTED ON STEERING THE 2004 TOYOTA SIENNA JUST A FEW MONTHS AFTER IT WAS BOUGHT. IT HAD GONE THROUGH 3 RECALLS ALREADY WHEN FIRST THE FUEL TANK, THEN THE DOOR SILLS, THEN THE MIDDLE ROW SEATBELT BEZEL, AND FINALLY RECENTLY, THE REAR HATCH STRUTS WERE ALL REPLACED. VEHICLE WAS TEST DRIVEN, BUT NO MENTION OF "CLUNKING" DOCUMENTED. HOWEVER, ALL THIS TIME, THE CLUNKING HAD BECOME MORE NOTICEABLE, AND VEHICLE HAD GONE THROUGH 2 ALIGNMENTS ALREADY, WITH ONLY ABOUT 42,000 MILES ON IT. LAST SERVICED FOR ALIGNMENT, DEALER DID NOTE CLUNKING AND RECOMMENDED REPLACEMENT OF INTERMEDIATE STEERING SHAFT. IT IS NOW BECOMING MORE DIFFICULT TO STEER THE VEHICLE, ESPECIALLY AT LOW SPEEDS, AND "K-TURNS" NOW REQUIRE MORE MANEUVERS, AND THE STEERING RADIUS HAS INCREASED POTENTIALLY CAUSING COLLISIONS WITH OBJECTS OR PEDESTRIANS IF COMPENSATORY ACTION IS NOT INITIATED. (STEERING OUTPUT HAS SOMETIMES BEEN UNPREDICTABLE). SECOND COMPONENT IS LACK OF TPMS SENSORS WHEN TIRES WERE CHANGED AT A FACILITY, AND I HAD THE FACILITY DOCUMENT THE LACK OF SENSORS. *TR

Mileage: 1,200

HAVE AN 04 TOYOTA SIENNA WITH POWER SLIDING DOORS. BOTH SLIDING DOOR CABLE SNAPPED OR JAMMED AND STOPPED WORKING. ONE CABLE WAS HANGING ON THE OUTSIDE. IT WAS FRAYED AND RUSTY. THE DOOR NOW IS NOT FUNCTIONAL BY MANUAL OR ELECTRIC. WHEN I TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP, I WAS TOLD THAT THE REPAIR COST WAS $3,000.00 AND THAT THE MOTOR, MOUNTING BRACKETS AND OTHER VARIOUS PARTS WOULD NEED TO BE REPLACED. I HAVE A HARD TIME SWALLOWING THE THOUGHT OF THIS COST CONSIDERING THE CABLE IS RUSTED AND BROKE IN HALF WITH NO FAULT OF MY OWN. ALTHOUGH I AM OUT OF WARRANTY PERIOD, I WOULD THINK THIS PROBLEM SHOULD BE CONSIDERED A DEFECT AND A RECALL ISSUED BECAUSE THIS IS A VERY COMMON COMPLAINT WITH SIENNA?S. NEITHER THE DEALER NOR TOYOTA WAS ACCOMMODATING, TOYOTA NEVER EVER RESPONDED TO MY LETTER. I HAVE OWNED TOYOTAS FOR MANY YEARS, SO WHEN I PAID A PREMIUM PRICE FOR MY TOYOTA SIENNA, I THOUGHT I WAS GETTING A QUALITY MINI VAN. I WILL NEVER BUY ANOTHER TOYOTA! THIS PROBLEM SHOULD BE CLASSIFIED AS A RECALL. *TR

Mileage: 55,000

NO EVENT OR WARNING OF PENDING FAILURE. PASSENGER SIDE SLIDING POWER DOOR. CABLE SNAPPED. MOTOR/CABLE ASSEMBLY FAILURE. ESTIMATE OF $1800.00 TO REPLACE REPAIR. *TR

Mileage: 72,000

THE PASSENGER SIDE AUTOMATIC SLIDING DOOR STOPPED WORKING ONE DAY WITHOUT WARNING. THE DOOR THAN JAMMED IN THE OPEN POSITION. WITH 3 CHILDREN IN THE CAR THERE WAS NO WAY TO SAFELY DRIVE THE CAR WITHOUT CLOSING DOOR. THANKFULLY WE WERE ABLE TO FREE THE FRAYED CABLE, UNJAM THE DOOR, AND CLOSE IT. BECAUSE THE CAR WAS NO LONGER COVERED BY THE WARRANTY TOYOTA WANTS $2000+ TO FIX THE DOOR. *TR

Mileage: 42,000

SLIDING SIDE DOOR CABLE SNAPPED. I HAVE HAD IT IN FOR REPAIRS SEVERAL TIMES (THE CABLE WAS REPLACED AS WELL AS MANY OTHER PARTS COSTING $1,500). I AM NOT AT THE POINT FOR THE THIRD TIME THAT THE DOOR WILL NOT OPEN AND TOYOTA BELIEVES IT IS YET ANOTHER PART RELATED TO THE DOOR. *TR

Mileage: 85,000

THE DRIVER SIDE REAR PASSENGER SLIDING DOOR MOTOR BURNED UP AND DESTROYED THE CABLE AND THE DOOR HINGES BROKE AND WENT OFF TRACK. WE WERE TOLD IT WAS NOT UNDER WARRANTY AND WOULD BE $1700 TO FIX. *TR

THE CABLE ON THE PASSENGER SIDE SLIDING REAR DOOR SNAPPED, MAKING IT IMPOSSIBLE TO CLOSE THE DOOR. I HAD TO DRIVE MY 5 YEAR OLD HOME WITH THE DOOR STUCK OPEN, WHICH IS EXTREMELY UNSAFE, BUT THERE WAS NO APPARENT ALTERNATIVE. AFTER MUCH WRESTLING WITH THE DOOR, WE FINALLY SUCCEEDED IN GETTING IT CLOSED AGAIN, SO AT LEAST WE'RE NOW DRIVING WITH IT CLOSED, BUT IT'S UNUSABLE EVEN MANUALLY. DID SOME RESEARCH AND FOUND THAT A TSB (EL004-04) WAS ISSUED IN APRIL OF 2004 AND PRODUCTION FIXES WERE MADE, BUT THE DRIVERS OF VEHICLES MANUFACTURED PRIOR TO THE PRODUCTION FIXES WEREN'T EVEN NOTIFIED, AND THE TSB AUTHORIZED REPAIRS ONLY TO VEHICLES SHOWING PROBLEMS PRIOR TO 3 YEARS/36,000 MILES, DESPITE THE KNOWN DESIGN PROBLEM. OF COURSE IT'S WELL OUT OF WARRANTY NOW AND TOYOTA CUSTOMER SERVICE REFUSES TO HELP IN ANY WAY WITH A REPAIR ESTIMATED AROUND $2000. THIS IS ABSURD FOR A KNOWN DESIGN PROBLEM THAT POSES A SUBSTANTIAL SAFETY HAZARD. *TR

Mileage: 104,000

CABLE BROKE OFF THE MOTOR THAT CONTROLS THE RIGHT SIDE SLIDING DOOR. VEHICLE WAS LESS THAN 4 YEARS OLD WHEN BREAKAGE OCCURRED. SINCE OWNING THE VEHICLE THE DOOR WOULD ON OCCASION NOT OPEN PROPERLY. BROUGHT THE VEHICLE BACK TO DEALERSHIP ON SEVERAL OCCASIONS WHILE STILL UNDER WARRANTY AND THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. WHEN BROUGHT TO THE DEALER FOR REPAIR OF THE CABLE I WAS TOLD THE REPAIR WOULD COST $1600.00. *TR

2004 TOYOTA SIENNA AUTOMATIC SLIDING DOOR JAMMED. UNABLE TO CLOSE DOOR AND NEEDED TO SHIFT TO MANUAL MODE. CABLE SNAPPED AND COULD HAVE CAUSED INJURY IF SOMEONE WAS BY THE DOOR. *TR

Mileage: 98,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE CONTACT ATTEMPTED TO OPEN THE REAR PASSENGER SIDE DOOR, HE NOTICED THAT THE POWER DOOR WOULD NOT FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE DOOR NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE DOOR WOULD NOT OPERATE PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 114,000. UPDATED 10-30-08 *BF UPDATED 10/31/08. *JB

Mileage: 114,000

2004 SIENNA BACK DOOR LEFT STRUTS BROKEN... WILL CLOSE THE DOOR WHEN ALL OPEN ..ALMOST HIT ME..NO WARRANTY AND NEED TO PAY $CA 800 TO FIX. *TR

Mileage: 68,000

POWER SIDE DOOR (PASSENGER SIDE) STUCK IN THE OPEN POSITION. CABLE FRAYED AND PREVENTS DOOR OPENING OR CLOSING. *TR

Mileage: 70,200

CABLE USED TO OPEN/CLOSE THE PASSENGER SLIDING DOOR SNAPPED AND CAUSED DOOR TO CLOSE WITHOUT WARNING AND ALMOST PINCHED FINGERS. *TR

Mileage: 80,000

PASSENGER SLIDING DOOR ON MY '04 LE, 36,000 MI. MINIVAN JUST FAILED. THERE IS A SNAPPED AND BROKEN CABLE/WIRE HANGING OUT THE BACK. I CANNOT GET THE DOOR MORE THAN A FEW INCHES OPEN BY WRESTLING WITH IT. *TR

Mileage: 36,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE CABLE THAT RUNS THROUGH THE DOOR WAS RUSTED. AFTER USE, THE CABLE SNAPPED IN HALF AND WAS HANGING OUTSIDE THE VEHICLE. THE CONTACT CUT THE CABLE BECAUSE SHE DID NOT WANT THE VEHICLE TO BE SCRATCHED. THE DEALER STATED THAT THE ENTIRE DOOR NEEDED TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 67,000.

Mileage: 67,000

THE AUTOMATIC SLIDING DOOR FOR OUR 2004 TOYOTA SIENNA MINIVAN FAILED AND THEN FELL OFF, THE DOOR WEIGHS OVER ONE HUNDRED POUNDS, AND IS INOPERABLE IN CASE OF AN ACCIDENT, AND AMY HAVE HURT SOMEONE WHEN IT FELL OFF. *TR

Mileage: 50,000

'04 TOYOTA SIENNA XLE DRIVER SIDE, PASSENGER SLIDING DOOR FAILURE WITHOUT WARNING OR INCIDENT. CABLE BROKEN AND HANGING FROM REAR END OF DOOR. DOOR ONLY OPENS A FEW INCHES WITH BRUTE STRENGTH. DIAGNOSIS BY TOYOTA SERVICE NOT COMPLETE. ERNIE PALMER TOYOTA OF JACKSONVILLE SAYS NOT UNDER WARRANTY AND THAT THEY HAVE NEVER HEARD OF THIS TYPE INCIDENT. I SEE MANY COMPLAINTS FOR THIS MODEL ONLINE. IS THIS A MFGR. DEFECT THAT TOYOTA SHOULD COVER? *TR

Mileage: 50,000

MY 2004 TOYOTA SIENNA XLE HAS THE DRIVER'S SIDE AUTOMATIC SLIDING DOOR (FOR PASSENGERS IN THE BACK) THAT OCCASIONALLY WILL NOT OPEN, OTHER TIMES WILL NOT CLOSE, AND SOMETIMES AFTER OPENING IT WILL CLOSE UNCOMMANDED. IN MY OPINION THIS IS DEFINITELY A SAFETY ISSUE THAT TOYOTA IS UNWILLING TO RECOGNIZE. THIS PROBLEM IS WIDELY REPORTED BY SEVERAL TOYOTA SIENNA OWNERS. EVIDENTLY THE AUTOMATIC DOOR HAS A MECHANISM THAT WILL PREVENT THE DOOR FROM OPENING, OR CLOSE IT AUTOMATICALLY IS ALREADY OPEN IF IT "THINKS" THE FUEL CAP IS OPEN. LUCKILY MY KIDS WERE NOT INJURED, BUT HAD THEY BEEN STANDING NEAT THE DOOR THEY WOULD HAVE BEEN TRAPPED BY IT. ALSO, SHOULD A RAPID ESCAPE FROM THE CAR BE NECESSARY, IT WOULD BE IMPOSSIBLE TO USE THE PASSENGER SLIDING DOOR AS AN EMERGENCY EXIT. *TR

Mileage: 48,700

AFTER OPENING AND CLOSING THE FUEL CAP DOOR ON THE 2004 SIENNA CAUSES THE DRIVER SIDE SLIDING DOOR TO INTERMITTENTLY JAM AND NOT OPEN. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 2 YEARS. TO FIX, ONE MUST SQUEEZE HAND INTO DOOR CRACK AND PUSH DOWN THE LEVER THAT IS STOPPING THE DOOR FROM SLIDING. SOMETIMES THIS JAM CAUSES THE DOOR TO NOT CLOSE. *TR

TOYOTA SIENNA SLIDING DOORS DO NOT WORK PROPERLY AND COST OVER $1,600.00 TO FIX EACH DOOR. I JUST HAD THE DRIVER SIDE REPLACED. NO ONE EXPLAINED WHAT WAS WRONG. NOW THE RIGHT SIDE DOES NOT WORK PROPERLY. IT KEEPS CLICKING AND CLACKING. I HAVE TO MANUALLY OPEN IT PART WAY FOR IT TO CATCH ON. I HAVE TO ALSO MANUALLY CLOSE IT PART WAY TO CATCH ON. I'M AFRAID SOMETHING BAD IS GOING TO HAPPEN. I'M TRYING TO SAVE UP $2,000.00 TO GET IT FIXED. I WILL NOT BUY ANOTHER SIENNA AGAIN. *TR

I HAVE AN 04 TOYOTA SIENNA WITH POWER SLIDING DOORS. THE LEFT SLIDING DOOR CABLE SNAPPED AND STOPPED OPENING AUTOMATICALLY. THE CABLE WAS HANGING ON THE OUTSIDE. IT WAS FRAYED AND RUSTY. THE DOOR NOW IS NOT FUNCTIONAL BY MANUAL OR ELECTRIC. WHEN I TOOK THE VEHICLE TO THE TOYOTA DEALERSHIP, I WAS TOLD THAT THE REPAIR COST WAS $2498.00 AND THAT THE MOTOR, MOUNTING BRACKETS AND OTHER VARIOUS PARTS WOULD NEED TO BE REPLACED. I HAVE A HARD TIME SWALLOWING THE THOUGHT OF THIS COST CONSIDERING THE CABLE IS RUSTED AND BROKE IN HALF WITH NO FAULT OF MY OWN. ALTHOUGH I AM OUT OF WARRANTY PERIOD, I WOULD THINK THIS PROBLEM, WOULD NEED TO BE CONSIDER OR LOOKED INTO AS A RECALL FOR THIS VEHICLE CONSIDERING IT IS A VERY COMMON COMPLAINT WITH 04 SIENNA'S. YOU WOULD LIKE THAT WITH THE COST OF THE VEHICLE, SOMETHING LIKE A RUSTY CABLE CORD WOULD NOT NEED TO BE WORRY. NOR WOULD HAVING TO PAY AN ADDITIONAL $2500 OUT OF POCKET TO CORRECT A VEHICLE DEFECT. I HAVE HAD 4 TOYOTA VEHICLES NOT INCLUDING THIS ONE. I CURRENTLY HAVE AN 04 XLE LIMITED SIENNA AND PAID A LARGE AMOUNT OF MONEY FOR THIS VEHICLE NOT THINKING THAT A TOYOTA NOR THE MODEL WOULD NEED AN EXTENDED WARRANTY. ANY CONSIDERATION IN THIS MATTER WOULD BE GREATLY APPRECIATED. I HAVE A SPOUSE WHO IS SERVING 15 MONTHS IN IRAQ TO TRY AND MAKE A DIFFERENCE IN OUR SOCIETY AND IT IS A SHAME THAT I CAN NOT GET ANY ASSISTANCE OR HELP WITH AN ISSUE THAT SEEMS TO BE A MANUFACTURER DEFECT. *TR

Mileage: 66,000

I HAVE A 2004 TOYOTA SIENNA XLE LIMITED EDITION MINI VAN. IT HAS BEEN INTO THE DEALER BEFORE BECAUSE THE POWER SLIDING DOORS WOULD FREEZE UP IN THE WINTER AND YOU COULD NOT GET IT OPEN. NOW IT IS SUMMER TIME AND THE WIRING THAT ALLOWS THE POWER SLIDE DOOR TO SLIDE JUST SNAPPED! MY 5 YEAR OLD SON OPENED THE DOOR BY PUSHING THE BUTTON AND SNAP! THEN THE DOOR WAS PARTIALLY OPEN AND DIDN'T WANT TO CLOSE ALL THE WAY YET WOULDN'T SLIDE OPEN EITHER. UPON INSPECTION OF THE WIRING IT APPEARS WEATHERED. MEANING RUSTED. WHEN I CALLED THE DEALERSHIP I WAS TOLD IT WOULD BE $1200 FOR THE PART. WHEN I COMPLAINED ABOUT THE PRICE I WAS TOLD THE OPTION WAS TO NOT USE THE DOOR. WELL OF COURSE THAT IS AN OPTION BUT NOT A VERY GOOD ONE. WHAT IS THE POINT OF HAVING POWER SLIDING DOORS IF YOU CAN'T USE THEM. AND IF THIS IS THE CASE FOR THE POWER SLIDING DOOR ON THE LEFT THEN HOW LONG BEFORE THE POWER SLIDING DOOR ON THE RIGHT DOES THE SAME? *TR

Mileage: 92,000

THE POWER PASSENGER SIDE SLIDING DOOR ON MY 2004 TOYOTA SIENNA LE WITH JUST OVER 50,000 BECAME JAMMED IN THE OPEN POSITION DUE TO A CABLE RUSTING AND BREAKING. THIS RESULTED IN HAVING TO DRIVE WITH CHILDREN IN THE VEHICLE WITH THE DOOR OPEN. ONCE A SECOND FRAYING CABLE WAS CUT, THE DOOR IS NOW IN STUCK IN THE LOCKED POSITION AND OCCUPANTS HAVE TO ENTER THE VEHICLE FROM THE DRIVERS DOOR WHICH FACES TRAFFIC. WORKING ON GETTING THIS PROBLEM FIXED, BUT TOYOTA IS AWARE OF THE PROBLEM SINCE THEIR IS A TSB EL004-04, BUT IS NOT HELPING IN GETTING IT DONE. INITIAL ESTIMATES ARE OVER $2000. THIS PROBLEM SHOULD BE CLASSIFIED AS A RECALL. *TR

Mileage: 50,200

THE SLIDING DOORS ON MY 2004 TOYOTA SIENNA FREEZE UP IN THE WINTER. THIS CONCERNS ME BECAUSE I CAN NOT OPEN THE DOORS. THEREFORE MY CHILDREN NEED TO CLIMB INTO THE FRONT OF THE VAN TO GET OUT OR CLIMB IN THE BACK AND EXIT THE VEHICLE THROUGH THE HATCHBACK. THEY MUST ALSO ENTER THE VAN THROUGH THE FRONT DRIVER'S DOOR OR THE FRONT PASSENGER DOOR. IN THE EVENT OF AN EMERGENCY, MY CHILDREN WILL BE AT RISK BECAUSE THEY ARE NOT ABLE TO EXIT THE VEHICLE PROPERLY. *TR

Mileage: 80,000

I HAVE OWNED TOYOTAS ALL MY LIFE, SO WHEN I BOUGHT MY 2004 TOYOTA SIENNA XLE, I THOUGHT I WAS GETTING A QUALITY MINI VAN. BEGINNING IN JULY 2007, THE AUTOMATIC DOORS ON BOTH SIDES BEGAN NOT WORKING. SOMETIMES THEY WOULD CLOSE, SOMETIMES I WOULD MANUALLY HAVE TO SHUT THEM. I BROUGHT THE VAN TO TOYOTA AND WAS TOLD THAT IT WOULD BE $1500 PLUS TO FIX IT. NOT IN MY BUDGET, I DECIDED TO DEAL WITH THE PROBLEM. A YEAR LATER, MY VAN WAS IN FOR IT'S 60,000 MILE CHECK UP AND I WAS TOLD THAT THE HINGES ON THE DOORS NEEDED REPLACING AND IT WOULD COST $500. I REPORTED THIS DISCREPANCY TO THE SERVICE MANAGER AND WAS GIVEN THE RUN AROUND AS TO WHAT THE PROBLEM WITH THE DOORS REALLY IS. I STILL HAVE THE PROBLEM AND I HOPE THAT THIS IS NOT THE BEGINNING OF A SERIES IN COSTLY REPAIRS THAT I WILL HAVE TO MAKE. MAYBE IT'S TIME TO TRADE IN MY MINI VAN. *TR

Mileage: 45,000

PROBLEM WITH SLIDING DOORS WITHOUT WARNING PASSENGER SIDE SLIDING POWER FEATURE STOPPED WORKING. THERE WAS A BROKEN CABLE HANGING FROM REAR PASSENGER WINDOW. WHEN DOOR WAS OPENED AGAIN BY HANDLE THERE WERE SOUNDS OF PARTS BREAKING INSIDE DOOR. TOOK THE VAN TO TOYOTA DEALERSHIP THEY SAID THEY HAD NEVER SEEN THE PROBLEM BEFORE, WE WOULD HAVE TO PAY FOR REPAIR. APPROXIMATELY 1 YEAR LATER THE DRIVERS SIDE SLIDING DOOR WENT, SAME PROBLEM. I NOW USE BOTH DOORS MANUALLY AND HAVE THE POWER FEATURE TURNED OFF I CAN'T AFFORD TO HAVE THE DOORS POWER FEATURE REPAIRED, APPROXIMATELY $ 3600.00. I CONTACTED TOYOTA BOTH TIMES THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. I'VE SEEN MANY COMPLAINTS ABOUT THIS ON THE INTERNET AND CAN'T BELIEVE TOYOTA WILL DO NOTHING FOR US. *TR

Mileage: 45,000

LEFT REAR MANUAL SLIDING DOOR ON 2004 TOYOTA SIENNA MINIVAN WILL NOT OPEN FROM INSIDE OR OUT. 1ST OCCURRENCE WAS APPROXIMATELY AUGUST 2007. WAS REPAIRED AND BROKE AGAIN APPROXIMATELY MAY 2008. *TR

Mileage: 60,000

2004 TOYOTA SIENNA MINIVAN - AUTOMATIC DOOR CABLE BECOME JAMMED CAUSING THE DOOR TO NOT CLOSE (AND AS A RESULT MAKING THE CAR UNDRIVABLE - SAFETY ISSUE). IN ORDER TO CLOSE THE DOOR THE CABLE HAD TO BE CUT. A SIMPLE SEARCH WILL FIND DOZENS OF SIMILAR COMPLAINTS ABOUT THESE CABLES SNAPPING OR BECOMING JAMMED RESULTING IN REPAIR BILLS OF BETWEEN $1500 AND $2000. THIS DEFECT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. *TR

POWER SIDE DOOR CABLE SNAPPED MAKING IT DIFFICULT TO OPEN DRIVER SIDE SLIDING DOOR AND EXTRACT CHILD FROM CHILDSEAT. *TR

Mileage: 89,724

BOUGHT 2004 TOYOTA SIENNA IN SEPT. 06. VAN HAS 40K MILES AND HAS AN OUT OF ALIGNMENT RIGHT PASSENGER MOTORIZED DOOR FAILURE. DOOR RUBS AGAINST BODY AND MAKES GRINDING NOISE AS IT CLOSES. ALSO DRIVER DOOR HAS COLLAPSED GLASS. DEALER WANTS 100-300 JUST TO INSPECT AND REPORT PROBLEM TO EXTENDED PLATINUM CARE WARRANTY I PURCHASED. I CALLED EXTRA CARE (PLATINUM CARE 7 YEAR OR 100K) WHO MENTIONED THAT PROBLEM MIGHT POSSIBLY BE COVERED. TOYOTA NEEDS TO RECALL THE PASSENGER SLIDING DOOR TOO MANY PROBLEMS POSTED ON INTERNET BLOGS. *TR

Mileage: 38,500

SLIDING DOOR ISSUES. I TOOK THE VEHICLE IN BECAUSE THE DRIVER'S SIDE DOOR WASN'T FUNCTIONING AT ALL AUTOMATICALLY AND THE PASSENGER SIDE DOOR WAS FREEZING AND NOT WORKING AUTOMATICALLY ALL THE TIME. THE DEALERSHIP REPLACED THE CABLE AND MOTOR ON THE DRIVERS SIDE AND TOLD ME THAT THERE WAS AN OBSTRUCTION CAUSING MY PROBLEMS WITH THE PASSENGER SIDE DOOR (A POKEMAN CARD). THE WAS IN THE SPRING OF 2008. NOW IN THE FALL OF 2008 I WENT TO THE DEALER BECAUSE THE PASSENGER DOOR ISN'T WORKING AT ALL. THEY HAVE TOLD ME IT WILL BE $2400.00 FOR THE REPAIR. *TR

Mileage: 61,000

THE PASSENGER SLIDING DOOR WILL NOT OPEN DUE TO FAULTY LATCH. THE DRIVER'S SIDE SLIDING DOOR LATCH WAS ALREADY REPLACED OUTSIDE WARRANTY. I CONTACTED THE DEALER AND TOYOTA. BOTH PARTIES SAID THERE WAS NOTHING THEY COULD DO. *TR

Mileage: 70,836

2004 TOYOTA SIENNA - PASSENGER SIDE SLIDING DOOR WON'T OPEN. AT FIRST, IT WOULDN'T OPEN FROM THE OUTSIDE, BUT USING THE POWER BUTTON INSIDE WOULD LET IT OPEN. NOW EVEN THAT DOESN'T WORK AND THE DOOR IS USELESS. DEALER SAID THE PART TO FIX THIS (ACTUATOR) IS $700, PLUS LABOR. I SEE MANY PEOPLE REPORTING THIS PROBLEM ON VARIOUS FORUMS, SO IT SEEMS TO BE A WIDESPREAD DEFECT. *TR

TWO WEEKS AGO MY REAR PASSENGER SIDE AUTOMATIC DOOR WOULDN'T OPEN. I CAN SEE THE CABLE SNAPPED OUTSIDE THE DOOR. I HAVEN'T FIXED IT YET. *TR

Mileage: 64,555

I HAVE A 2004 TOYOTA SIENNA MINIVAN THAT WE HAVE HAD NUMEROUS PROBLEMS WITH THE PASSENGER SIDE REAR AUTOMATIC DOOR. TONIGHT WHEN OPENING THE DOOR TO TAKE MY NEWBORN OUT I HEARD A LOUD SNAP, THE CABLE HAD SNAPPED. AFTER CLOSING THE DOOR I AM STILL UNABLE TO OPEN IT AT ALL, EVEN AFTER TURNING OFF THE AUTOMATIC DOOR BUTTON. LOOKING AT THE CABLE IT APPEARS TO BE RUSTED AND FRAYED. IT IS MY UNDERSTANDING THAT THIS IS NOT AN ISSUE THAT TOYOTA WILL REPAIR UNDER WARRANTY AND FEEL THAT IT SHOULD BE. THIS APPEARS TO BE A DEFECT IN THEIR WORKMANSHIP AND PARTS. I FEEL THIS NEEDS TO BE INVESTIGATED. *TR

Mileage: 108,378

POWER SIDE DOOR DOES NOT SHUT PROPERLY. NO CRASH OR ACCIDENTS HAVE OCCURRED ON THIS CAR. THE DOOR WILL REOPEN AFTER THE DOOR APPEARS TO BE SHUTTING PROPERLY, RIGHT BEFORE IT SHUTS IT WILL REOPEN. WE HAVE OFTEN FOUND THE CAR DOOR OPEN AFTER RETURNING TO THE CAR AFTER ENTERING THE STORE OR HOME, MAKING BATTERY GO LOW DUE TO THE INTERRIOR LIGHTS REMAINING ON, AND THE SECURITY OF THE CAR COMPROMISED INCLUDING CONTENTS LIKE OUR ADDRESS, AND OTHER IDENTITY THEFT INFORMATION.

Mileage: 65,000

OUR 2004 TOYOTA SIENNA VAN DRIVER SIDE SLIDING DOOR FAILED TO CLOSE ONE EVENING, JUST AS IT WAS BEGINNING TO RAIN. OUR CHILDREN HAD JUST GONE INTO THE HOUSE. WE CLOSED THE DOOR AS MUCH AS WE COULD AND TOOK IT TO A REPAIR SHOP THE NEXT MORNING. ON THE WAY TO THE SHOP, THE DOOR NEARLY FELL OFF THE VAN! WITH OUR 3 CHILDREN (AGES 8 TO 4 INSIDE)! THEY WERE FREAKED, AND SO WERE WE! NOW WE HAVE JUST PAID NEARLY $2000 TO REPLACE THE DOOR MOTOR, CABLE, AND SOME OTHER PARTS AND LABOR. THE BODY WORK IS COVERED BY INSURANCE LESS DEDUCTIBLE, BUT WE STILL HAVE RENTAL CAR COSTS, SOME COVERED BY INSURANCE. WE ARE HEARING THAT THIS IS A COMMON PROBLEM FOR THESE VANS. WE BELIEVE THIS ISSUE WARRANTS A RECALL FOR SAFETY REASONS! WE BOUGHT (AND PAID A PREMIUM FOR) A TOYOTA BECAUSE THEY ARE SUPPOSED TO BE A MODEL OF SAFETY AND VALUE. THIS IS THE FIRST TIME THIS HAS HAPPENED TO US, BUT OUR WEB RESEARCH LEADS US TO BELIEVE THIS IS A MANUFACTURING DESIGN OR EQUIPMENT DEFECT. OUR LOCAL TOYOTA DEALER HAS NOT BEEN WILLING TO ACCEPT THIS AS A WARRANTY ISSUE, NOR TO COVER THE COST OF THESE REPAIRS, NOR TO ASSURE US THIS WILL NOT HAPPEN TO THIS DOOR AGAIN, OR THE OTHER DOOR! WE BELIEVE THERE IS A BASIC FLAW IN THE DESIGN OR MATERIALS FOR THIS VAN. WE BELIEVE THIS WARRANTS A SAFETY RECALL. WE WOULD APPRECIATE ANY ADVICE YOU COULD PROVIDE AS TO HOW TO BE REIMBURSED FOR THESE EXPENSES, AND MORE IMPORTANTLY, HOW TO BE ASSURED THIS WILL NOT HAPPEN AGAIN. WE BELIEVE THIS IS AN IMPORTANT SAFETY ISSUE! THANK YOU! *TR

Mileage: 100,000

MY 2004 SIENNA SLIDING DOORS HAVE FAILED NUMEROUS TIMES BY NOT OPENING. THIS HAPPENED OFF AND ON FOR A YEAR. IN SPRING OF 2008 THE DRIVER SIDE SLIDING DOOR OPENED AND WOULD NOT SLIDE BACK. THE CABLE WAS BROKEN AND IT COST US OVER $1100 TO HAVE IT FIXED AND THAT WAS WITH A $500 GOODWILL CREDIT FROM THE DEALERSHIP. NOW THE PASSENGER SIDE DOOR HAS THE EXACT SAME PROBLEM. AFTER READING SOME OTHER COMPLAINTS AND LOOKING IT UP ON THE INTERNET I HAVE TO ASK HOW TOYOTA CAN IGNORE SUCH A SERIOUS AND DANGEROUS ISSUE WITH A CAR THAT IS ONLY 4 YEARS OLD. I HAVE A TOYOTA SERVICE BULLETIN FROM APRIL 19, 2004 THAT STATES THERE WAS A PRODUCTION CHANGE MADE ON THE DOORS, BUT MY CAR WAS PRODUCED BEFORE THIS. WHY WOULDN'T TOYOTA BE RESPONSIBLE ENOUGH TO FIX THE CARS PRIOR TO THE CHANGE? *TR

Mileage: 68,495

THE PASSENGER SIDE SLIDING DOOR CABLE CAM LOOSE AND SNAPPED. *TR

Mileage: 92,084

RIGHT SIDE PASSENGER DOOR WILL NOT OPEN. IT IS AN AUTOMATIC SLIDING DOOR, BUT THE DOOR FAILED TO OPEN 6 MONTHS AGO AND WILL NOT OPEN MANUALLY. THIS IS AN EXTREME DANGER AND HAVE BEEN TOLD IT WILL COST 1800 DOLLARS TO FIX. IT SHOULD AT LEAST OPEN MANUALLY, BUT WILL NOT. NOW I WOULD HAVE TO SPEND 1,800 DOLLARS I DO NOT HAVE. *TR

Mileage: 58,000

THE REAR PASSANGER POWER DOOR STOPPED OPENING AND CLOSING UNDER POWER. WILL ONLY WORK NOW IF WE MANUALLY OPEN AND CLOSE IT. *TR

Mileage: 40,000

2004 TOYOTA SIENNA - PASSENGER-SIDE AUTOMATIC SLIDING DOOR CABLE SNAPPED. DOOR WILL NOT OPEN OR CLOSE. REPAIR SHOP REMOVED DOOR, FOUND MOTOR AND CABLE ASSEMBLY BROKEN AND LATCHES AND CABLES SPRUNG. SERVICE ADVISOR SAID WE HAD TO REPLACE MOTOR AND CABLE ASSEMBLY AND BOTH FRONT AND REAR LATCH AND CABLE ASSEMBLIES. PARTS ARE $2671, LABOR ESTIMATE $446. PARTS WERE PREPAID. REPAIR IS SCHEDULE FOR 8/28/08. *TR

Mileage: 86,045

I HAVE A 2004 TOYOTA SIENNA XLE LIMITED. MY PASSENGER SLIDING DOOR FAILED. YOU COULDN'T OPEN IT FROM THE OUTSIDE AND IF YOU OPENED IT FROM THE INSIDE THE DOOR WOULD NOT STAY CLOSED. IT COST ME $1800 TO FIX THE SENSOR AND THE MOTOR THAT HOLDS THE DOOR CLOSED. I CALLED TOYOTA TO COMPLAIN AND OUT OF GOOD WILL, THEY OFFERED TO PAY HALF OF THE BILL. THE DAY AFTER I GOT THE PASSENGER SIDE DOOR FIXED, THE OTHER SLIDING DOOR HAS NOW FAILED - THE DRIVERS SIDE DOOR. IT WILL NOT STAY CLOSED. I HAVE A CALL IN TO THE DEALER TO DISCUSS THIS. ALSO, MY REAR HATCH WOULD NOT STAY UP AND ALMOST TOOK OFF MY 6 YEAR OLD SON'S HEAD WHEN IT CAME FLYING DOWN ON HIM. TOYOTA FINALLY ISSUED A RECALL ON THE PISTONS, SO THEY WERE REPLACED FOR FREE. SO, ALL THREE OF MY MECHANICAL DOORS HAVE FAILED. *TR

Mileage: 66,000

AS I PULLED UP TO THE AIRPORT TO TAKE A FLIGHT, WE NOTED THAT THE RIGHT SLIDING DOOR WOULD NOT CLOSE. AFTER MUCH STRUGGLE AND EFFORT, WE WERE ABLE TO CLOSE THE DOOR; HOWEVER, THE CABLE FOR THE DOOR WAS RUSTED AND SNAPPED. WE ARE UNABLE TO USE THE DOOR FOR FEAR THAT THE DOOR MAY FALL OFF OR CAUSE BODY DAMAGE. WHEN I DID A SEARCH ON THIS WEBSITE, I NOTED MANY SIMILAR COMPLAINTS FILED FOR THE SAME PROBLEM. AS AN ATTORNEY IN THE STATE OF NEW YORK, I CAN ONLY CONCLUDE THERE IS A MANUFACTURING DESIGN OR DEFECT IN THE SLIDING DOOR AND THAT THE VEHICLE SHOULD BE RECALLED. THIS IS A DANGEROUS DEFECT THAT COULD HAVE CAUSED BODILY INJURY. I RESPECTFULLY REQUEST THAT THIS AGENCY LOOK DEEPLY INTO ALL COMPLAINTS REGARDING THE SLIDING DOOR AND ISSUE A RECALL. MY VEHICLE HAS APPROXIMATELY 61,000 MILES ON IT. IN ADDITION, THE FACT THAT MANY CONSUMERS ARE DESCRIBING SIMILAR CONDITIONS, NAMELY THAT THE CABLE SNAPPED AND APPEARED TO BE RUSTED, IS FURTHER INDICATION THAT THE VEHICLE WAS DESIGNED POORLY. I APPRECIATE THE NHTSA'S ATTENTION IN THIS MATTER AND I LOOK FORWARD TO HEARING FROM YOU. CATERINA RANIERI GRASSO *TR

Mileage: 61,000

ON MY 2004 TOYOTA SIENNA LE, THE AUTOMATIC REAR HATCH DOOR CONSISTENTLY FAILS TO STAY OPEN AFTER OPENING. THERE WAS NO EVENT THAT CAUSED THIS TO START HAPPENING. THE DOOR OPENS WITH NO PROBLEM, USING EITHER THE AUTOMATIC OPEN FEATURE OR BY MANUALLY OPENING. WHAT APPEARS TO HAPPEN IS THE HYDRAULIC STRUTS CANNOT HOLD THE DOOR IN THE FULLY OPEN POSITION. IF THE AUTOMATIC DOOR FEATURE IS ENGAGED, THE DOOR STARTS TO SLOWLY CLOSE UNTIL THE AUTOMATIC CLOSE FEATURE ENGAGES AND CLOSES THE DOOR WITH NORMAL SPEED. IF THE AUTOMATIC DOOR IS DISENGAGED, THE DOOR SLAMS SHUT WITH ALARMING FORCE AND SPEED. THE POTENTIAL CONSEQUENCES ARE FRIGHTENING. IF YOU HAVE THE AUTOMATIC FEATURE ENGAGED AND ARE UNLOADING OR LOADING PACKAGES, YOU CANNOT HEAR THE DOOR SLOWLY CLOSING AND MAY NOT REALIZE THE DOOR IS CLOSING ON YOU, ESPECIALLY IF YOU ARE BENT OVER. IT TAKES A SIGNIFICANT AMOUNT OF FORCE TO PUSH BACK ON THE DOOR ENOUGH TO HAVE THE SENSOR ENGAGE AND REVERSE THE DOOR CLOSING. OF COURSE, IF YOU MANAGE TO GET THE DOOR TO REVERSE THE CLOSE, ONCE THE DOOR REACHES THE FULLY OPEN POSITION, THE SAME PROCESS BEGINS WHERE IT SLOWLY CLOSES AND THEN THE AUTO-CLOSE STARTS AGAIN. THE DANGER FOR A WEAKER PERSON OR A CHILD IS HUGE IF YOU DO NOT HAVE THE AUTOMATIC DOOR FEATURE ENGAGED, THE DANGER IS FAR GREATER AS THE DOOR SLAMS SHUT WITH FORCE AND SPEED. ANYONE CAUGHT IN ITS PATH COULD BE SEVERELY INJURED, ESPECIALLY A CHILD. I HAVE NOT ATTEMPTED TO SEEK REPAIR OF THE DOOR YET. BUT MY RESEARCH ON THE INTERNET SHOWS THAT THERE ARE MANY INSTANCES OF THIS TYPE OF FAILURE. I WILL BE TAKING THIS UP WITH THE TOYOTA CONSUMER AFFAIRS. *TR

Mileage: 47,407

ON 2/13/2008, I TRIED TO OPEN MY PASSENGER SLIDER DOOR WITH THE AUTO BUTTON. THE DOOR OPENED APPROXIMATELY A FOOT THEN CLOSED ITSELF. I TRIED THIS A SECOND TIME AND AGAIN IT HAPPENED. MY HUSBAND THEN TRIED TO OPEN THE DOOR MANUALLY AND THE DOOR WOULD NOT OPEN FURTHER THAN ABOUT A FOOT AGAIN. MY HUSBAND CHECKED THE DOOR AND UPON INSPECTION NOTICED THAT THE CABLE WAS BROKEN. WE CALLED TOYOTA AND FOUND THAT AT THE TIME THERE WERE NO RECALLS RELATED TO THIS PROBLEM. THE REPRESENTATIVE STATED TO GO TO AN AUTHORIZED DEALER AND HAVE THEM DIAGNOSE THE PROBLEM THEN CALL TO SEE WHAT TOYOTA COULD DO FOR US. WHEN WE ARRIVED AT THE DEALERSHIP, I INFORMED THE SERVICE TECH BEHIND THE COUNTER THAT I WAS BRINGING IN MY 2004 SIENNA TO HAVE THE SLIDING DOOR CHECKED. HIS REPLY WAS "LET ME GUESS, THE CABLE SNAPPED". HE THEN PROCEEDED TO TELL US THAT THEY WERE HAVING ALOT OF ISSUES WITH THIS. THE DEALERSHIP CHECKED MY VEHICLE OVER, CONFIRMED THE CABLE HAD SNAPPED AND STATED THAT IT WOULD COST ROUGHLY $1,600.00. I TOLD THEM THAT THEIR CUSTOMER RELATIONS MGR. NEEDED TO CONTACT TOYOTA TO SEE WHAT THEY WOULD DO FOR US, AS MY EVERYDAY MECHANIC HAD STATED TO ME THAT FOR A 4 YEAR OLD VEHICLE THIS SHOULD NEVER HAVE HAPPENED. THE TECH CONSULTED WITH HIS MANAGER (WHO NEVER EVEN PICKED UP THE PHONE) RETURNED AND STATED THAT THEY WOULD PAY FOR THE PART AND WE WOULD BE RESPONSIBLE FOR THE ROUGHLY $500-600 FOR LABOR. I AGREED AS I REALLY HAD NO CHOICE. PLEASE HELP NOT ONLY ME, BUT THE OTHER SIENNA OWNERS GET THIS PROBLEM INTO A RECALL STATUS, AS IF THIS EVER SHUTS ON A CHILD SERIOUS INJURY OR A DEATH MAY OCCUR. *TR

Mileage: 46,000

APPROXIMATELY 10 MONTHS TO A YEAR AGO, COMPLAINED OF NOISE WITH FRONT DRIVER DOOR. NOTHING WAS DONE BY TOYOTA DEALERSHIP. MOST RECENTLY, DOOR BEGAN MAKING A POPPING SOUND UPON OPENING AND CLOSING. LEARNED FROM DEALERSHIP THAT DOOR WELD NEEDS REPLACING. CONTACTED TOYOTA COMPANY, HOWEVER, THEY WILL NOT FIX. RESEARCHED WEB AND LEARNED OTHER CONSUMERS ARE HAVING THE SAME PROBLEM IN THEIR 2004 - 2007 SIENNAS. *TR

Mileage: 90,000

THE RIGHT POWER SLIDING DOOR CABLE ON THE 2004 TOYOTA SIENNA LE BROKE. THE CAR WAS 5.1 YEARS OLD, BOUGHT NEW IN 2003, AND HAD 69,000 ML. ON THE DAY OF PROBLEM. NO INDICATIONS ON A SLIDING MECHANISM WERE PRIOR TO THE INCIDENT. AS ALWAYS THE DOOR WAS ACTIVATED BY THE REMOTE CONTROL. IT DID NOT OPEN ON SEVERAL ATTEMPTS. WHEN I APPROACHED IT AND TRIED TO OPEN BY THE HANDLE I SAW THE CABLE BEING RUSTY AND BROKEN. THE DEALER WORKED WITH TOYOTA ON THE ISSUE AND TOYOTA OFFERED TO PAY 50% OF PARTS AND LABOR, BUT MY FEE IS STILL ABOVE $800. TOYOTA REFUSED TO COVER IT ENTIRELY, ALTHOUGH THE PROBLEM IS WELL KNOWN TO THEM. HTTP://TOYOTA.JUSTANSWER.COM/UPLOADS/SND27613/2008-07-05_074916_SIENNA_SLIDING_DOOR_INOP.PDF . NO EXTENDED WARRANTY ON THIS PART WAS OFFERED BY TOYOTA. I CAN NOT USE THIS DOOR IN ANY WAY UNTIL IS REPAIRED, EVEN IF I SET IT TO ACT MANUALLY, IT WON'T OPEN MORE THAN 1/2 FT. THE ONLY WAY MY TWO CHILDREN CAN GET IN/OUT THE CAR IS FROM THE LEFT SIDE DOOR. WHERE ONE'S CAR SEAT IS INSTALLED. NEEDLESS TO SAY THIS IS A SERIOUS SAFETY ISSUE AS THE LEFT SIDE IS THE ONE TO THE ROAD AND CHILDREN JUMP OUT OR RUN TO THE CAR IN A BLINK OF AN EYE. *TR

Mileage: 69,000

THE RIGHT POWER SLIDING DOOR CABLE ON THE 2004 TOYOTA SIENNA LE BROKE. THE CAR WAS 5.1 YEARS OLD, BOUGHT NEW IN 2003, AND HAD 69,000 ML. ON THE DAY OF PROBLEM. NO INDICATIONS ON A SLIDING MECHANISM WERE PRIOR TO THE INCIDENT. AS ALWAYS THE DOOR WAS ACTIVATED BY THE REMOTE CONTROL. IT DID NOT OPEN ON SEVERAL ATTEMPTS. WHEN I APPROACHED IT AND TRIED TO OPEN BY THE HANDLE I SAW THE CABLE BEING RUSTY AND BROKEN. THE DEALER WORKED WITH TOYOTA ON THE ISSUE AND TOYOTA OFFERED TO PAY 50% OF PARTS AND LABOR, BUT MY FEE IS STILL ABOVE $800. TOYOTA REFUSED TO COVER IT ENTIRELY, ALTHOUGH THE PROBLEM IS WELL KNOWN TO THEM. HTTP://TOYOTA.JUSTANSWER.COM/UPLOADS/SND27613/2008-07-05_074916_SIENNA_SLIDING_DOOR_INOP.PDF . NO EXTENDED WARRANTY ON THIS PART WAS OFFERED BY TOYOTA. I CAN NOT USE THIS DOOR IN ANY WAY UNTIL IS REPAIRED, EVEN IF I SET IT TO ACT MANUALLY, IT WON'T OPEN MORE THAN 1/2 FT. THE ONLY WAY MY TWO CHILDREN CAN GET IN/OUT THE CAR IS FROM THE LEFT SIDE DOOR. WHERE ONE'S CAR SEAT IS INSTALLED. NEEDLESS TO SAY THIS IS A SERIOUS SAFETY ISSUE AS THE LEFT SIDE IS THE ONE TO THE ROAD AND CHILDREN JUMP OUT OR RUN TO THE CAR IN A BLINK OF AN EYE. *TR

Mileage: 69,000

THE FUEL PIPE FROM THE TANK TO THE ENGINE ON MY 2004 TOYOTA SIENNA LE DISCONNECTED. I WAS DRIVING WITH MY KIDS AND STOPPED AT THE LIGHT, OUR CAR BEING THE FIRST IN THE RIGHTMOST LANE AT A BUSY INTERSECTION. WHEN THE LIGHT TURNED GREEN I PRESSED THE ACCELERATOR BUT THE CAR DIDN'T MOVE. I MADE SEVERAL MORE ATTEMPTS BUT IT WAS IN VAIN. THE MESSAGE ON THE SCREEN PANEL APPEARED AS A DISCHARGED BATTERY, WHICH AT THAT MOMENT PUZZLED ME VERY MUCH. I STARTED LOOKING AROUND, MAKING SIGNS TO THE VEHICLES BEHIND MINE TO TRY AND GET INTO THE OTHER LANE AS I CAN'T START MY CAR (THERE WERE FEW ANGRY DRIVERS). ONE STOPPED BY ME WHEN THE LIGHT TURNED RED AGAIN AND THEN SAID HE SMELLS GAS. AT THE SAME TIME A WOMAN AND HER OLDER TEENAGE DAUGHTER WERE RUNNING FROM ACROSS THE STREET WAIVING AND SHOUTING 'GET OUT OF THE CAR!'. SHE HELPED ME AND MY KIDS GET OUT AND TOLD US THAT WHILE DRIVING FROM THE OTHER SIDE SHE SAW WHEN THE GAS GUSHED FROM UNDER MY CAR. WELL THE REST IS KNOWN - 911, POLICE, FIRE TRUCK AND MY FAMILY SCARED AND BLESSED TO HAVE ESCAPED A HORROR. THE CAR WAS TOWED TO THE DEALER WHO TOLD ME THAT THE PIPE DISCONNECTED, THEY PUT IT BACK AND THAT THEY'VE NEVER ENCOUNTERED THIS PROBLEM. WHEN I ASKED ABOUT A WARRANTY ON THIS OR A FUTURE SIGN TO LOOK FOR, THE ANSWER WAS 'IT SHOULDN'T HAPPEN, IT CAN'T'. BUT IT JUST DID, RIGHT? I WANT TO MENTION THAT THE CAR HAS NEVER BEEN INVOLVED IN ANY ACCIDENTS AND IT'S VERY WELL CARED FOR. I HAD TO PAY FOR THE REPAIR OVER $100 WHICH I'M GUESSING TOYOTA WILL NEVER REFUND. I WILL FOREVER BE THANKFUL TO THAT WOMAN AND HER DAUGHTER WHO QUITE POSSIBLE SAVED OUT LIVES. *TR

Mileage: 55,000

THE FUEL PIPE FROM THE TANK TO THE ENGINE ON MY 2004 TOYOTA SIENNA LE DISCONNECTED. I WAS DRIVING WITH MY KIDS AND STOPPED AT THE LIGHT, OUR CAR BEING THE FIRST IN THE RIGHTMOST LANE AT A BUSY INTERSECTION. WHEN THE LIGHT TURNED GREEN I PRESSED THE ACCELERATOR BUT THE CAR DIDN'T MOVE. I MADE SEVERAL MORE ATTEMPTS BUT IT WAS IN VAIN. THE MESSAGE ON THE SCREEN PANEL APPEARED AS A DISCHARGED BATTERY, WHICH AT THAT MOMENT PUZZLED ME VERY MUCH. I STARTED LOOKING AROUND, MAKING SIGNS TO THE VEHICLES BEHIND MINE TO TRY AND GET INTO THE OTHER LANE AS I CAN'T START MY CAR (THERE WERE FEW ANGRY DRIVERS). ONE STOPPED BY ME WHEN THE LIGHT TURNED RED AGAIN AND THEN SAID HE SMELLS GAS. AT THE SAME TIME A WOMAN AND HER OLDER TEENAGE DAUGHTER WERE RUNNING FROM ACROSS THE STREET WAIVING AND SHOUTING 'GET OUT OF THE CAR!'. SHE HELPED ME AND MY KIDS GET OUT AND TOLD US THAT WHILE DRIVING FROM THE OTHER SIDE SHE SAW WHEN THE GAS GUSHED FROM UNDER MY CAR. WELL THE REST IS KNOWN - 911, POLICE, FIRE TRUCK AND MY FAMILY SCARED AND BLESSED TO HAVE ESCAPED A HORROR. THE CAR WAS TOWED TO THE DEALER WHO TOLD ME THAT THE PIPE DISCONNECTED, THEY PUT IT BACK AND THAT THEY'VE NEVER ENCOUNTERED THIS PROBLEM. WHEN I ASKED ABOUT A WARRANTY ON THIS OR A FUTURE SIGN TO LOOK FOR, THE ANSWER WAS 'IT SHOULDN'T HAPPEN, IT CAN'T'. BUT IT JUST DID, RIGHT? I WANT TO MENTION THAT THE CAR HAS NEVER BEEN INVOLVED IN ANY ACCIDENTS AND IT'S VERY WELL CARED FOR. I HAD TO PAY FOR THE REPAIR OVER $100 WHICH I'M GUESSING TOYOTA WILL NEVER REFUND. I WILL FOREVER BE THANKFUL TO THAT WOMAN AND HER DAUGHTER WHO QUITE POSSIBLE SAVED OUT LIVES. *TR

Mileage: 55,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFTGATE STRUT FAILED IN THE VEHICLE. HE ATTEMPTED TO OPEN THE GATE, BUT IT WOULD NOT OPEN. IN ORDER TO LIFT THE GATE, HE HAD TO TRIP THE HANDLE. THE LIFTGATE WOULD NOT REMAIN OPEN AND HAD TO BE HELD OPEN MANUALLY. IF THE REAR DOOR WAS RELEASED, IT WOULD SLAM DOWN HARD ENOUGH TO POSSIBLY CAUSE AN INJURY. THE VIN AND MILEAGES WERE UNAVAILABLE.

THE LEFT SLIDING DOOR LOCK FAILED. IT CANNOT BE LOCKED OR UNLOCKED FROM THE OUTSIDE OR BY USING THE DOOR REMOTE. THE ONLY WAY TO LOCK OR UNLOCK IT IS BY MOVING THE LOCK BUTTON AT THE INSIDE OF THE DOOR MANUALLY. THE DEALER ADVISED TO REPLACE THE DOOR ACTUATOR WHICH COSTS $1200! THE DEALER CHARGED $90 FOR JUST CHECKING WHAT'S WRONG WITH IT. *TR

2004 SIENNA XLE LIMITED -- ELECTRIC SLIDING/REAR DOOR ON DRIVER SIDE CLOSES BY ITSELF WHEN PARKED FACING DOWN INCLINE. DEALER DIAGNOSED FAULTY 'DOOR CHECK' BUT REFUSED TO REPAIR UNDER WARRANTY. THERE IS A TSB FOR FRONT DOOR 'DOOR CHECK' BUT NOT REAR SLIDING DOOR. THIS ISSUE IS A SAFETY CONCERN, AS PASSENGERS COULD BE PINNED IF DOOR WERE TO CLOSE UNEXPECTEDLY. *TR

Mileage: 35,000

2004 TOYOTA SIENNA POWER REAR LIFT TAILGATE MALFUNCTION. TAILGATE LIFTED NORMALLY THEN SUDDENLY AND WITHOUT WARNING BEGAN POWERED CLOSING, STRIKING MY WIFE IN THE BACK. I WAS ABLE TO REPRODUCE THE MALFUNCTION REPEATEDLY. THE MALFUNCTION OCCURS CONSTANTLY. THE CONSEQUENCE SHOULD A CHILD OR ELDERLY PERSON BE STRUCK BY THE REAR GATE. IT HAS NOT BEEN REPAIRED YET. *TR

Mileage: 41,000

THE RIGHT POWER SLIDING DOOR ON THE 2004 TOYOTA SIENNA LE HAS JAMMED. THE CABLE ATTACHED TO THE DOOR IS STUCK IN THE DOOR MECHANISM. THE DOOR WAS ACTIVATED VIA THE REMOTE CONTROL ON THE DAY OF THE MALFUNCTION AND IT SIMPLY JAMMED OPEN. THE DOOR WONT CLOSE WITH THIS CABLE JAMMED INTO THE GEARS. WE HAD TO DRIVE HOME WITH THE DOOR IN AN OPEN POSITION. TOYOTA'S DEALERS SAY THAT THIS IS A KNOWN DEFECT. WHEN I BROUGHT THE TOYOTA TECHNICAL SERVICE BULLETIN - POWER SLIDING DOOR INOPERATIVE ? EL004-04 DOCUMENT TO THEIR ATTENTION, THEY STILL REFUSED TO REPAIR THE PROBLEM BECAUSE MY VEHICLE IS OVER THE 36,000 MILES TSB WARRANTY, BUT SINCE WHEN DOES A DEFECTIVE PART ON SAFETY OF A DOOR BECOME LIMITED TO A MILEAGE ISSUE? THEY INSISTED THAT I PAY A $120 FEE TO 'DIAGNOSE' THE PROBLEM, BUT THEN STATE THAT THE COSTS FOR REPAIRS ARE AT LEAST $1800, AS THEY KNOW EXACTLY WHAT THE PROBLEM IS. I HAVE CONTACTED NATIONAL TOYOTA AT 800-331-4331 AND THEY SAY THAT THERE'S NOTHING THEY CAN DO TO ASSIST ME. I HAVE SWITCHED OFF THE ELECTRONIC CONTROLS OF THIS DOOR, BUT IT STILL WONT CLOSE ALL THE WAY. IT IS A TOTAL SAFETY HAZARD. *TR

Mileage: 37,056

THE CABLE ON THE POWER DOOR OF MY MINIVAN HAS SNAPPED. THE DOOR WILL NOT OPEN, LEAVING ONLY 1 ACCESS DOOR OUT OF THE REAR OF THE VAN. *TR

Mileage: 59,000

THE REAR LIFTGATE ON MY VAN WILL OPEN THEN CLOSE SUDDENLY. IF A PERSON WERE TO GET IN THE WAY THEY COULD BE CRUSHED AND SERIOUSLY INJURED. *TR

Mileage: 62,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE THE PASSENGER SLIDING DOOR DISENGAGED WHICH CAUSED DAMAGED TO THE BODY OF THE VEHICLE. THE CONTACT FELT THAT RUSTED CABLES CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 103,000. UPDATED 07/08/08. *BF

Mileage: 103,000

REAR HATCH STRUTS ON 2004 TOYOTA SIENNA FAILED ON APPROXIMATELY 01MAY08. LIFTGATE CLOSED ON MY WIFE AND SIX YEAR OLD NEPHEW. HAD TO USE CONSIDERABLE FORCE TO REVERSE THE ACTION OF DOOR. TOOK THE CAR WITH REAR LIFTGATE STRUT WARRANTY ENHANCEMENT TO THE DEALER ON 21MAY08 AND THE REPAIR WAS MADE,BUT THE LIFTGATE STILL FAILS TO STAY UP. *TR

Mileage: 44,185

I OWN A 2004 TOYOTA SIENNA XLE 7 PASSENGER LIMITED VAN. MY REAR LIFTGATE WILL NOT STAY OPEN IT WILL RAISE TO FULLY OPEN AND IMMEDIATELY BEGIN RAPIDLY CLOSING. I BARELY GOT OUT OF THE OPENING BEFORE IT CLOSED. NO SENSORS REACTED TO STOP THE AUTOMATIC POWERED DOOR FROM CLOSING. THIS OCCURS EITHER FROM USING THE REMOTE BUTTON ON THE KEYHOLDER OR FROM THE BUTTON INSIDE THE VAN NEAR THE SUN ROOF SWITCH. THIS DEFECT CAN AND WILL HURT, INJURE OR COULD KILL A CHILD OR ADULT USING THIS VEHICLE. *TR

Mileage: 56,000

THE POWER LIFTGATE OF MY 2004 TOYOTA SIENNA HAS FAILED. THE LIFTGATE HAS UNEXPECTEDLY CLOSED, BUT IS NOW INOPERABLE DUE TO STRUT FAILURE. THE LIFTGATE IS VERY HEAVY AND CLOSES WITH MUCH FORCE. *TR

Mileage: 70,000

2004 TOYOTA SIENNA XLE -DRIVER'S SIDE DOOR HINGE POPS, CALLED DEALER, ASKED IF THERE WAS A SERVICE BULLETIN ON THIS PROBLEM. THERE IS, BUT THEY SEND THE VAN TO A BODY SHOP FOR REPAIRS (RE-WELDING) AND THAT WILL TAKE 4 DAYS. BECAUSE IT IS UNDER A SERVICE BULLETIN AND NOT A RECALL, THEY DO NOT PROVIDE A "LOANER" OR RENTAL VEHICLE. *TR

Mileage: 48,800

FOR THE PAST MONTH OR SO, THE POWER LIFT GATE SEEMED TO NOT GO UP/RAISE AS HIGH AS I THOUGHT IT DID. THEN YESTERDAY THE POWER LIFT GATE UNEXPECTEDLY CLOSED DOWN. USING THE KEY FOB/REMOTE I RAISED IT ONLY TO HAVE IT CLOSE AGAIN. I TRIED LIFTING IT MANUALLY AND IT CLOSED AGAIN. I LOCKED THE CAR AND TRIED THE LIFT GATE AGAIN AND IT CLOSED DOWN. THIS MAKES THE REAR OF THE CAR INACCESSIBLE SINCE IT IMMEDIATELY CLOSES DOWN. THIS IS VERY DISCONCERTING SINCE THE DOOR IS VERY HEAVY AND THIS IS A MINI-VAN WHICH IS FREQUENTLY PURCHASED BY FAMILIES WITH CHILDREN. IT WOULD HAVE BEEN TERRIFYING AND POSSIBLY FATAL TO MY YOUNG CHILDREN IF THEY WERE BY THE REAR OF THE MINI-VAN WHEN THIS THING UNEXPECTEDLY CLOSED. *TR

Mileage: 48,940

2004 TOYOTA SIENNA CE(MANUAL HATCH):THE HATCH IS HARD TO LIFT OPEN AND DOES NOT STAY UP--JUST SLAMS DOWN SHUT. VERY DANGEROUS!! NEED 1 PERSON TO HOLD HATCH OPEN WHEN ACCESSING INTERIOR. *TR

Mileage: 80,000

2004 SIENNA'S TRUNK HYDRAULICS FAILED, CAUSING SERIOUS INJURY RISK. *TR

Mileage: 38,000

REAR HATCH LIFT GATE CAME DOWN ON MY DAUGHTERS BACK....NOT SURE WHAT HAPPENED, BUT IT TOOK A LOT OF FORCE TO FREE HER. LATER THE SAME DAY THE LIFT GATE OPENED ALL THE WAY AND THEN CAME DOWN ABOUT A FOOT AND HIT MY WIFE ON THE HEAD....KNOCKED HER TO THE GROUND AND CAUSED A PRETTY BAD HEADACHE FOR A DAY. AFTER THE GATE HIT HER, IT CONTINUED TO CLOSE. RIGHT NOW THE LIFT GATE OPENS HALF WAY AND THEN SLAMS SHUT. *TR

Mileage: 60,000

AUTOMATIC REAR TAILGATE DOOR SOMETIMES CLOSES BY ITSELF AFTER OPENING, CAUSING POTENTIAL INJURIES TO PEOPLE WHO ARE LEANING INTO THE VEHICLE TO UNLOAD THE VAN. THIS HAPPENS OFTEN, MOSTLY IN THE WINTER ON COLD DAYS. *TR

IN THE WINTER OF 2006 THE GAS STRUTS THAT SUPPORTED THE REAR CARGO DOOR FAILED. THE STRUTS DID NOT FAIL COMPLETELY. IT APPEARS THAT SOME, BUT NOT ALL, OF THE GAS THAT CHARGES THE STRUTS HAS LEAKED OUT. THE PROBLEM MANIFESTS ONLY IN THE COLD WEATHER WHEN THE GAS VOLUME IN THE STRUTS IS LESS DUE TO THE COLD. IN THE SUMMER THE STRUTS PERFORM NORMALLY. *TR

THE AUTOMATIC SLIDING DOORS ON MY TOYOTA SIENNA DO NOT ALWAYS CLOSE. I FIRST NOTICED IT IN THE SUMMER OF 2007 WHEN OCCASIONALLY THE DRIVERS SIDE DOOR WOULD ATTEMPT TO CLOSE BUT THEN WOULD RE-OPEN. I TOOK THE VEHICLE TO THE DEALER IN DECEMBER 2007 AND IT WAS DETERMINED THAT THE REAR HINGE PIN AND BUSHING WAS WORN OUT CAUSING THE REAR OF THE DOOR TO SAG AND NOT ALLOW IT TO BE CLOSED WITHOUT MANUAL INTERVENTION. IF THERE IS NO MANUAL INTERVENTION AND YOU JUST TRY TO CLOSE IT BY PUSHING THE BUTTON THE DOOR ATTEMPTS TO CLOSE A SECOND TIME BUT STILL DOES NOT CLOSE ALL THE WAY AND WILL NOT AUTOMATICALLY RE-OPEN. THUS YOU THINK THE DOOR IS CLOSED BUT IN REALITY IT IS STILL NOT. I CONTACTED TOYOTA'S CUSTOMER CARE ABOUT THE PROBLEM BUT THEY ARE NOT INTERESTED IN EVEN TAKING A FURTHER LOOK SINCE THE VEHICLE IS OUT OF WARRANTY. IF THE PINS AND BUSHINGS CONTINUE TO WEAR THEY WILL EVENTUALLY BREAK DOOR WILL FALL OFF. *TR

1. EVENTS LEADING UP TO THE FAILURE: PRESSING EITHER BUTTON (IN THE MAIN CABIN OR ON THE KEY FOB) TOP OPEN THE POWER REAR LIFT GATE 2. FAILURE AND ITS CONSEQUENCES: UPON REACHING THE FULLY OPENED POSITION (OR VERY CLOSE TO?), THE POWER REAR LIFT GATE REVERSES AND AUTOMATICALLY CLOSES ON THE OPERATOR WITHOUT USER INTERVENTION. SINCE IT'S COMMON TO PROCEED TO EXTRACT CONTENTS FROM THE REAR OF THE VEHICLE AFTER OPENING THE REAR LIFT GATE, INJURY ENSUES DUE TO THE POWERED CLOSING OF THE REAR LIFT GATE ON YOUR HEAD/ARM/SHOULD/CHILD. THIS HAS CAUSED NUMEROUS MINOR INJURIES DUE TO THE SIGNIFICANT FORCE REQUIRED TO PREVENT THE DOOR FROM CLOSING ON THE OPERATOR 3. THE DEALER HAS NOW REPLACED THE REAR LIFT GATE STRUTS TWICE AND IT'S CURRENTLY BEING WORKED ON FOR A THIRD TIME AFTER A COMPLAINT TO TOYOTA CORPORATE. THE FAILURES STILL CONTINUE AND THE DEALER HAS SAID THEY HAVE NO CLUE HOW TO FIX THE PROBLEM (DURING THE SECOND REPLACEMENT OF THE REAR LIFT GATE STRUTS). *TR

Mileage: 28,000

THE LIFT GATE ON THE VAN SUDDENLY FAILED AND STRUCK ME IN THE HEAD. *TR

Mileage: 52,000

TOYOTA SIENNA 2004 REAR POWER LIFT GATE - GAS STRUTS FAILED CAUSING THE LIFT GATE TO FALL BELOW NORMAL OPENING. *TR

AUTOMATIC REAR DOOR ON MY 2004 TOYOTA SIENNA XLE CLOSES WHILE REMOVING ITEMS FROM TRUNK. I WAS REMOVING A STROLLER AND THE THING STARTED CLOSING ON ME AND I HAD TO FALL TO THE FLOOR TO GET OUT OF THE WAY. *TR

Mileage: 35,000

POWER SLIDING DOOR INOPERATIVE STOPPED WORKING NOT REALLY SURE OF THE DATE IT STOPPED WORKING(OUR LEASE WAS APPROACHING THE END) AS WE FOUND SLIDING DOOR TO BE TOO SLOW AND NOT SAFE THEREFORE WE TURNED IT OFF. WE LEASED VEHICLE AND THEREFORE RETURNED IT. TOYOTA PARKWAY IN HAMILTON,ONTARIO,CANADA SERVICE PERFORMED A DIAGNOSTIC TEST TO TELL ME THE CABLE AND MOTOR ON THE POWER DOOR NEEDED REPLACING. WE WERE INFORMED IT WOULD COST OVER $2,000 TO FIX THE DOOR(CABLE AND MOTOR) I WAS GIVEN THE OPTION TO TAKE ELSEWHERE FOR A QUOTE. WHERE I HAD IT FIXED SAID THERE WAS NOTHING WRONG WITH THE MOTOR IT DID NOT COST ME $2,000. I RETURNED IT TO TOYOTA WITH THE DOOR WORKING. I SPOKE TO THE GENERAL MANAGER (PARKWAY TOYOTA) AND HE MENTIONED THERE WERE PROBLEMS WITH THE POWER DOORS. HE REFUSED TO COVER MY COSTS AS I DID NOT HAVE IT FIXED AT TOYOTA. I WAS NOT TOLD THAT THEY WOULD TAKE CARE OF IT IN THE BEGINNING. BOTH SLIDING DOORS FREEZING SHUT IN COLD WEATHER- PASSENGERS HAD TO GO OUT THE HATCH DOOR I HAVE HEARD OF MELTING ICE POOLING ON THE DOOR BUT NOTHING DONE TO CORRECT. WE RETURNED VEHICLE FED UP BY THIS POINT. TOO MANY RECALLS AND ISSUES FOR A TOYOTA. *TR

THE SLIDING DOOR ON THE DRIVER'S SIDE OF MY 2004 SIENNA HAS FAILED REPEATEDLY IN THE LAST TWO YEARS. THE FULL ASSEMBLY FOR THE DOOR MECHANISM (CABLE AND MOTOR) HAVE ALREADY BEEN REPLACED TWICE, AND IT IS ALREADY BREAKING AGAIN. ONCE THE SYSTEM FAILS, THE DOOR BECOMES FULLY INOPERABLE AND CANNOT BE OPENED/CLOSED MANUALLY. FROM WHAT I HAVE OBSERVED DIRECTLY, IT SEEMS THAT SOMETHING ALONG THE CABLE TRACK IS WEARING AWAY THE PLASTIC COATING ON THE CABLE (I KNOW BECAUSE THE PLASTIC IS PARTIALLY DANGLING OFF THE CABLE BELOW THE REAR WINDOW, JUST LIKE IT DID LAST TIME). THE LAST TIME THE CABLE ASSEMBLY WAS REPLACED, A LARGE PORTION OF THE PLASTIC HAD PEELED AWAY LEAVING THE CABLE STRIPPED BARE. FORTUNATELY, THE DOOR FAILED BEFORE THE CABLE ACTUALLY SNAPPED FROM WEAR-DOWN AS I HAVE READ IN OTHER CASES. IT JUST DOESN'T SEEM RIGHT THAT THE DOOR ASSEMBLY CONTINUES TO FAIL EVERY 6 TO 8 MONTHS. THERE DEFINITELY HAS TO BE A MANUFACTURER DEFECT. *TR

Mileage: 30,410

THE REAR AUTOMATIC LIFT-GATE OF MY 2004 TOYOTA SIENNA IS DEFECTIVE. APPROXIMATELY 50% OF THE TIME THE LIFT-GATE OPENS AND IMMEDIATELY STARTS TO CLOSE ON TOP OF YOUR HEAD. IT'S GOTTEN SO BAD THAT MY FAMILY NOW PUSHES THE BUTTON TO OPEN THE REAR LIFT-GATE WHILE WE STAND CLEAR AND THEN WHEN IT REVERSES, WE KEEP PUSHING THE BUTTON ON THE REMOTE OVER AND OVER UNTIL FINALLY THE REAR LIFT-GATE WILL STOP REVERSING AND STAY UP. ONLY THEN CAN WE DUCK UNDER THE DOOR TO GET WHAT WE NEED OUT OF THE BACK. IN THE EARLY STAGES OF THE PROBLEM, FAMILY MEMBERS WERE WHACKED OVER THE HEAD AT LEAST A DOZEN TIMES. IT DIDN'T TAKE LONG TO LEARN THAT THE REAR LIFT-GATE CANNOT BE TRUSTED. IT BEGAN AS AN INTERMITTENT PROBLEM, BUT IT HAPPENS EVERY DAY NOW. THE DEALERSHIP SAID THIS MORNING THAT THE PROBLEM IS NOT UNDER WARRANTY. *TR

THE LIFT SUPPORTS ON THE REAR LIFT GATE OF OUR 2004 TOYOTA SIENNA HAS FAILED AGAIN DURING THE MIDDLE OF DECEMBER 2007. THE REAR LIFT GATE STRUCK MY WIFE ON HER HEAD/SHOULDER BUT LUCKILY DID NOT CAUSE HER SERIOUS INJURY WHEN IT FAILED TO REMAIN OPEN. WE HAD THE SAME PROBLEM IN NOVEMBER 2005. AT THAT TIME THE REPAIR/REPLACEMENT WAS COVERED BY WARRANTY. THIS TIME, BEING THAT THE MILEAGE IS NOW PLUS 46000, WE THOUGHT THAT THE EXTENDED "BUMPER TO BUMPER" WARRANTY OFFERED BY THE AUTO DEALER WOULD COVER THE REPLACEMENT AGAIN BUT WAS INFORMED THAT THE WARRANTY DID NOT COVERED STRUTS, SHOCKS ETC. WE PURCHASED THE VEHICLE NEW IN AUGUST OF 2004 AND IN NOVEMBER OF 2005 THE SUPPORTS FAILED. AFTER BEING REPLACED THEY FAILED AGAIN IN DECEMBER OF 2007. THE VEHICLE IS USED BY MY WIFE FOR TRANSPORTATION TO AND FROM WORK AND OTHER NORMAL USAGE. OBVIOUSLY SOMETHING IS WRONG WITH THE DESIGN OF THE SUPPORTS. *TR

Mileage: 46,000

I HAVE A TOYOTA SIENNA 2004 XLE WITH POWER ASSIST LIFT GATE. THE REAR LIFT PATE OPENED THEN IMMEDIATELY CLOSED. IT HAS HIT ME ON THE HEAD SEVERAL TIMES. AND MY 18 MONTH OLD DAUGHTER ONCE. *TR

2004 TOYOTA SIENNA WITH TAILGATE FAILURE. CONSUMER STATES THAT TAILGATE FELL WHEN IT WAS OPENED. LUCKILY THE CHILD WAS ABLE TO MOVE QUICK ENOUGH SO NO INJURY OCCURRED. CONSUMER BELIEVES THE HYDRAULIC SYSTEM FAILED. *KB THE CONSUMER WAS TOLD THE TRUNK STRUTS AND BRACKETS NEEDED TO BE REPLACED. *JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH SUPPORT STRUTS FAILED AND NEARLY CAUSED SEVERE INJURY TO A PASSENGER. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CONTACT NOTICED THAT THE VEHICLE HAD NOT BEEN OPERATING CORRECTLY FOR A PERIOD OF TIME PRIOR TO THE FAILURE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

TOYOTA SIENNA LE, REAR HATCH LIFT GATE STRUTS FAILED - STRUTS DO NOT SUPPORT LIFT GATE ANYMORE, MUST BE HELD OR PROPPED OPEN TO PREVENT CLOSING ON PERSON. *TR

Mileage: 38,000

THE LIFT GATE STRUTS ON MY 2004 TOYOTA SIENNA WITHOUT THE POWER FUNCTION FAILED UNEXPECTEDLY AND SMACKED MY WIFE IN THE HEAD. FORTUNATELY, SHE ONLY HAD A LITTLE KNOB ON HER HEAD AND NOTHING MORE SERIOUS. THANKS GOODNESS ONE OF MY KIDS WASN'T LOADING SOMETHING AT THE TIME. THEY MIGHT HAVE BEEN CRUSHED. I WAS LOOKING FOR REPLACEMENT PARTS ONLINE AND SAW THAT THERE'S QUITE A FEW PEOPLE HAVING THIS SAME ISSUE AND THOUGHT I'D REGISTER A COMPLAINT. I'M 38 AND HAVE NEVER HAD ANY SORT OF LIFT STRUT FAILURE ON ANY OF MY VEHICLES. THIS IS PARTICULARLY TROUBLING GIVEN THE WEIGHT OF THE GATE AND IMMEDIATE FAILURE OF THE PART. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE REAR DOOR WITH LIFT GAGE BUTTON THE DOOR OPENS A FEW INCHES AND WILL NOT STAY OPEN, IT CLOSED WITH FORCE AND WITHOUT WARNING. THE STRUTS HAVE FAILED WHEN ATTEMPTING TO MANUALLY HOLD THE DOOR IN THE UPRIGHT POSITION. THE POWER CYCLES AUTOMATICALLY ENGAGED WHILE ATTEMPTING TO MANUALLY LIFT THE DOOR. THE DEALER ADVISED THE CONTACT TO DISCONNECT THE BATTERY THEN RECONNECT IT TO RESET THE COMPUTER; HOWEVER, THAT DID NOT CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 29,000. UPDATED 01/17/08 *BF THE CONSUMER STATED THE DEFECT IS STILL AFFECTING THE VEHICLE TO DATE. UPDATED 01/17/08 *TR

Mileage: 29,000

MY TOYOTA SIENNA WITH POWER LIFT GATE HAS BECOME UNRELIABLE AND WILL INITIATE CLOSURE WITHOUT WARNING OR INITIATION. REPLACING THE HYDRAULIC SUPPORT STRUTS HAS NOT CORRECTED THIS PROBLEM. WHEN I SEARCH THE INTERNET I FOUND THAT THIS WAS A COMMON COMPLAINT. IT COULD CAUSE INJURY OR DEATH IF THE DOOR INITIATES CLOSURE WHEN A PERSON IS NOT EXPECTING IT AND VULNERABLE. *TR

Mileage: 50,400

IN THE PAST 5 MONTHS, I HAVE BEEN HAVING PROBLEMS WITH THE AUTOMATIC SLIDING DOORS ON BOTH SIDES OF THE VAN. AFTER ACTIVATING THE CLOSE BUTTON ON THE SIDE OR WITH THE REMOTE, THE DOORS CLOSE AND THEN RE-OPEN BY THEM SELVES REPEATEDLY. ON SEVERAL OCCASIONS WE HAD CLOSED THE DOOR AND DRIVEN OFF AND THE DOOR WOULD OPEN BY IT SELF. THIS IS DANGEROUS, SOMEONE OR SOMETHING COULD HAVE FALLEN OUT. WHEN THE DOORS WILL NOT STAY CLOSED, YOU HAVE TO PHYSICALLY USING YOUR BODY TO PUSH AND HOLD THE DOOR IN THE CLOSE POSITION TO MAKE IT STAY CLOSED. I TOOK IT TO THE DEALER AND THEY CHARGED ME 2 HRS LABOR TO LOOK AT IT AND THEY COULD NOT REPLICATE THE PROBLEM. THEY SAID IF IT KEEPS HAPPENING HE SUGGESTED CHANGING ALL THE LOCK BUTTONS AND A NEW ECU FOR ABOUT $900 AS I AM OUT OF WARRANTY AS OF THIS PAST MARCH. THIS IS CRAZY AND DANGEROUS. *TR

Mileage: 22,300

AFTER OPENING THE POWER REAR HATCH ON MY SIENNA 2004 MINIVAN THE REAR HATCH CLOSES AUTOMATICALLY. WHEN IT STARTS TO CLOSE YOU CAN NOT STOP IT FROM CLOSING. LUCKILY NO ONE HAS BEEN INJURED. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE AUTOMATIC DRIVER SIDE DOOR BEGAN TO HAVE DIFFICULTY OPENING AND CLOSING ON SEVERAL OCCASIONS. APPROXIMATELY ONE MONTH LATER, THE TOP HINGE FROM THE DRIVER SIDE AUTOMATIC DOOR DETACHED FROM THE VEHICLE, BUT THE LOWER HINGE REMAINED IN TACT. THE DEALER WAS NOTIFIED AFTER EACH FAILURE AND NOW THEY HAVE REPLACED THE HINGE, MOTOR, AND DOOR CABLE. THE CURRENT MILEAGE IS 72,750 AND FAILURE MILEAGE WAS 72,000. UPDATED 01/08/08 *BF

Mileage: 72,000

POWER REAR HATCH WILL NOT FULLY OPEN AND CLOSES ON ITS OWN. VEHICLE HAS 36100 MILES AND ITS WARRANTY EXPIRED IN AUG 2007. COULD CAUSE POTENTIAL INJURY AND OR DEATH. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN THE LIFTGATE WAS POWER-OPENED, IT UNEXPECTEDLY POWER-CLOSED ON ITS OWN. THE DOOR WOULD RE-OPEN IF IT MET RESISTANCE; HOWEVER, IT WOULD CONTINUE TO CLOSE. AS OF NOVEMBER 30, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE IS AN ENGINEERING ANALYSIS OPEN (NHTSA ACTION NUMBER EA06020). THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 45,000.

Mileage: 35,000

THE CAR HAS A POWER LIFTGATE. THE GAS STRUTS THAT HOLD UP THE REAR LIFTGATE INTERMITTENTLY FAIL AND THE LIFTGATE WILL NOT STAY UP. THIS WILL ALSO CAUSE THE POWER LIFTGATE TO ENGAGE AND IT WILL ATTEMPT TO SHUT THE LIFTGATE WHILE YOU ARE STANDING UNDER IT. THE DOOR HAS CLOSED ON ME SEVERAL TIMES AND HAS CAUSED INJURY. *TR

Mileage: 38,000

(1) WE WERE PACKING OUR CAR TO RETURN HOME FROM VACATION. I USED MY KEY FOB TO REMOTELY OPEN THE POWER HATCH. WE HAD NO PRIOR PROBLEMS WITH THE HATCH. (2) THE HATCH ROSE TO THE TOP BUT DID NOT CATCH. WE ATTEMPTED SEVERAL TIMES MORE USING THE KEY FOB, DEPRESSING THE INSIDE POWER HATCH BUTTON, AND OPENING IT MANUALLY, BUT THE SAME THING HAPPENED EACH TIME. WE OBVIOUSLY HAD TO STORE THINGS IN THE BACK SO WE HELD IT OPEN MANUALLY. UPON RETURNING HOME, WE TRIED TO HOLD IT OPEN USING A LACROSSE STICK, BUT THAT STICK SLIPPED AND THE DOOR BEGAN CLOSING. IT DID NOT STOP WHEN IT APPROACHED MY WIFE AND WORSE CONTINUED TO CLOSE AFTER SHE PUSHED BACK ON IT. LUCKILY, WE SHE WAS ABLE TO GET OUT OF THE WAY. (3) WE ARE TAKING IT TO A DEALERSHIP THIS WEEK. IT DOES NOT OPEN MORE THAN 1/2 WAY NOW. *TR

POWER TAILGATE/REAR HATCH COMES DOWN WITHOUT WARNING. IT WOULD ONLY DO IT ONCE AND A WHILE BUT NOW ITS EVERYTIME. MY WIFE HAS BEEN CAUGHT WHEN IT COMES DOWN. EVEN WHEN MANUALLY PULLING THE TAILGATE UP IT DOES NOT STAY UP. THIS IS A VERY HEAVY TAILGATE AND IS DANGEROUS IF A CHILD WOULD GET CAUGHT IN BETWEEN THE OPENING AND THE TAILGATE. *TR

TOYOTA REF #200711200190 (CUSTOMER SATISFACTION REFERENCE #) MY HUSBAND MINI VAN SLIDING DOOR CABLE SHOOT A VERY HARD PIECE OF PLASTIC OUT AND THE CABLE DISLODGED FROM ITS HINGE. LUCKILY THAT WE DID NOT HAVE ANY ONE SITTING IN THE PATH OF THE HARD PLASTIC WHICH HAS A LOT OF SHARP ANGLES, AND A POINTING CORNER. I SEE THIS IS MAJOR SAFETY ISSUE. BUT THE CUSTOMER SAT. REP (DANNER ??)IS NOT TAKING THIS SERIOUSLY. I TALKED W/ THE DEALER REPAIR PERSON THAT HE SAID THAT HE HAD SAW A FEW OF THE SAME PROBLEM. I KNOW MY CAR IS OUT OF WARRANTY, BUT I WOULD FEEL VERY BAD SOMEONE ELSE IS HARM BY THIS DEFECT. I TOLD TOYOTA THAT I INTEND TO REPORT THIS TO THE CONSUMER SAFETY TO MAKE SURE PEOPLE AWARE OF THIS DESIGN DEFECT. *TR

THE REAR DOOR OF MY 2004 SIENNA COLLAPSED ON ME. THE DOOR WAS NOT TOUCHED AND IT JUST COLLAPSED ON ME. I REPORTED THIS EVENT TO MY LOCAL TOYOTA DEALER. THEY SAID THAT I WAS OUT OF WARRANTY AND HAD TO PAY OUT OF POCKET FOR THE REPAIRS. I THEN REPORTED THIS FAILURE TO TOYOTA USA WHO THEN REFERRED ME BACK TO THE LOCAL TOYOTA DEALER. THE LOCAL DEALER AGAIN INFORMED ME THAT I NEED TO PAY OUT OF POCKET FOR THE REPAIR. MY VEHICLE WAS OUT OF WARRANTY BY 1 MONTH. THE LOCAL DEALER WANTED APPROXIMATELY $200-$300 FOR THE REPAIR. THROUGH THE SUPPORT OF THE ONLINE SIERRA OWNER'S CLUB, I FOUND OUT THAT THE STRUT ON THE BACK RIGHT SUPPORT WAS BROKEN. I ORDERED 2 STRUTS FROM AN AUTOPARTS DEALER AND REPAIRED IT MYSELF IN ABOUT 2 MINUTES FOR ABOUT $50. I INSTALLED 2 STRUTS BECAUSE I DON'T TRUST THE TOYOTA STRUT AT ALL. *TR

Mileage: 29,451

OUT OF THE BLUE OUR TAILGATE NO LONGER STAYS UP. THE TRUNK STRUTS NEED REPLACING ACCORDING TO THE DEALER. OUR FIVE YEAR OLD TOLD US OF THIS PROBLEM WHEN HE WAS TRYING TO GET SOMETHING OUT OF THE BACK. LUCKILY HE WAS NOT INJURED. WE ARE GOING TO GET THE PROBLEM FIXED. I'VE READ ONLINE THAT AN INVESTIGATION THROUGH YOU HAS BEEN GOING ON SINCE DEC. 2006. I'M CONCERNED THAT WE HAD NEVER BEEN TOLD THIS IS A POTENTIAL PROBLEM IN A RELATIVELY NEW CAR. I'VE READ OF OTHER CLOSE CALLS FOR INJURIES AND AM SURPRISED THAT THERE HAVE BEEN NONE CONSIDERING THE WEIGHT OF THE TAILGATE AND THE FORCE WITH WHICH IT CLOSES. *TR

Mileage: 36,840

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR POWER LIFTGATE CLOSED WITHOUT WARNING. THE DEALER STATED THAT THERE WAS DAMAGE TO THE STRUTS THAT SUPPORT THE LIFTGATE. AS OF NOVEMBER 14, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 46,000 AND CURRENT MILEAGE WAS 49,000.

Mileage: 46,000

WHILE REMOVING ITEMS FROM THE REAR SECTION OF THE VEHICLE THE LIFT GATE DROPPED DOWN AND BEGIN CLOSING ON ME. AS THOUGHT THE LOCKING DEVICE FAILED HOLDING IT UP AND OPEN, IT DID NOT STOP ONCE GENTLY TOUCHING ME AND I HAD TO USE FORCE TO STOP IT FROM CLOSING FURTHER UNTIL I COULD GET OUT FROM UNDER IT. THE ONLY THING I HAVE NOTICED PRIOR TO THIS INCIDENT IS THAT THE GATE SEEMS TO OPEN/CLOSE SLOWER THAN PREVIOUSLY. NOW I DO NOT USE THE REAR STORAGE UNLESS ABSOLUTELY NECESSARY AND EVEN THEN, I DO NOT ALLOW ANYONE TO WORK UNDERNEATH IT WITHOUT A SECOND PERSON BEING THERE FOR SUPPORT. *TR

HEADLIGHT, HID, PASSENGER SIDE. LENS FILLED WITH WATER (CONDENSATION?) AND WOULD NOT DRY. WATER WOULD ACTUALLY STREAM DOWN THE INSIDE OF THE LENS. SOON MY HID BULB STOPPED WORKING. DEALER WANTED $350.00 FOR A NEW BULB. I TOLD THE DEALER I HAD SWITCHED THE DRIVER AND PASSENGER BULBS AND THEY BOTH WORKED ON THE DRIVER SIDE AND NEITHER WORKED ON PASSENGER SIDE. DEALER THEN QUOTED $1,000 FOR NEW HEADLIGHT ASSEMBLY. DEALER TOLD ME THE WATER IN THE PASSENGER SIDE LENS WAS NORMAL BUT HAD NO EXPLANATION FOR WHY THE DRIVER SIDE WAS DRY. I DID AN INTERNET SEARCH AND ALSO CHECKED SIENNACLUB.ORG AND FOUND VERY MANY COMPLAINTS ABOUT WET PASSENGER SIDE LENSES AND PASSENGER SIDE FAILED HID BULBS. BY THE WAY, I BOUGHT A NEW SYLVANIA HID BULB, NEW IN THE BOX ON E-BAY FOR $45.00 (DEALER WANTED $350.00 FOR THE BULB!) TOYOTA CARE DENIED MY REQUEST FOR NO-CHARGE REPLACEMENT OF THE PASSENGER SIDE HEADLIGHT LENS ASSEMBLY. *TR

Mileage: 120,000

SINCE I BOUGHT IT, MY 2004 SIENNA BACK DOOR WON'T LIFT UP EASILY. I NEED TO LIFT IT UP. I NEED TO PULL HARD TO GET IT DOWN AND CLOSE. RIGHT AFTER 3 YEARS OF STRUGGLE, ONE OF THE AIR STRUT FAILED. IT WON'T GO IN AND THE ROD WAS BENT. *TR

2004 TOYOTA SIENNA OPENED BACK DOOR DROPPED UNEXPECTEDLY CAUSING MINOR HEAD INJURY AND PROPERTY DAMAGE. *JB

WE HAVE A SIENNA 2004 LIMITED. BUT RECENTLY THE REAR DOOR CLOSED IT ITSELF AND HURT MY DAUGHTER AND SON. THE PROBLEM IS A SERIOUS THREAT TO SAFETY OF KID AND PLEASE MAKE A RECORD OF THIS PROBLEM. WE HOPE YOU MAY HELP TO FIND A SOLUTION TO THIS PROBLEM. BTW, THE CARD WAS NOT INVOLVED IN ANY SIGNIFICANT ACCIDENTS. *TR

POWER LIFT GATE ON 2004 TOYOTA SIENNA DROPPED DOWN AND STRUCK DRIVER ON BACK OF NECK CAUSING INJURY. AS IN PAST, THERE WAS NO WARNING PRIOR TO LIFTGATE COMING DOWN APPROX 1-2 FEET. VEHICLE WAS REPAIRED TWO WEEK PRIOR BY DEALER, WITH NEW LIFTGATE STRUTS AND BRACKETS FOR SAME REPORTED PROBLEM. VEHICLE ONLY HAD 31,000 MILES AND WAS 3 MONTHS PAST 36 MONTH WARRANTY PERIOD. HAD TO REPAIR UNDER EXTENDED WARRANTY. *TR

Mileage: 30,000

DASHBOARD CRACKED ON THE RIGHT SIDE. DEALERSHIP ARRANGED REPAIR AT MY EXPENSE. SIX MONTHS LATER ANOTHER CRACK OF A 18" IN LENGTH APPEARED IN FRONT OF THE PASSENGER SIDE ABOVE THE GLOVE BOX. OLD CRACK IS ALSO VISIBLE AGAIN. *TR

Mileage: 30,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE STRUTS ON THE REAR DOOR THAT SUPPORT THE LIFT GATE FAILED. THE LIFT GATE COULD BE OPERATED MANUALLY OR ELECTRONICALLY. THE REAR DOOR CLOSES ON THE PERSON UNDER THE DOOR, BUT THERE HAVE BEEN NO INJURIES. THERE IS AN OPEN INVESTIGATION (EA06020). THE CURRENT MILEAGE WAS 37,302 AND FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

POWER LIFT GATE UNEXPECTEDLY CLOSES UPON OPENING AND HAS CLOSED ON THE PERSON STANDING THERE. AND HAS ON OCCASION NOT REPELLED BACK AFTER MAKING STRONG CONTACT WITH THE PERSON STANDING THERE. AS A RESULT, THE INDIVIDUAL HAD TO QUICKLY SQUEEZE THEIR WAY OUT WHILE THE LIFT GATE CONTINUED TO CLOSE COMPLETELY. *TR

THE REAR LIFTGATE STRUTS ON OUR 2004 TOYOTA SIENNA FAILED TO HOLD UP THE BACK TAILGATE. IT COLLAPSED ON MY WIFE AND BRUISED HER NECK. SHOULD THIS HAVE HAPPENED TO A SMALL CHILD I THINK WITH THE WEIGHT OF THIS DOOR COULD SEVERELY INJURY. WE HAVE NOT REPLACED THESE SHOCKS YET AS THEY ARE VERY EXPENSIVE. WE DO NOT USE TAILGATE WITHOUT SOMEONE TO HOLD IT UP. TOYOTA NEVER MENTIONED THAT THERE WAS A PROBLEM WITH THESE LIFTGATES OR HAVE EVEN UPGRADED THE REPLACEMENTS SO THIS WILL NOT HAPPEN AGAIN. *TR

Mileage: 43,000

NO WARNING GIVEN. DRIVER'S DOOR CHECK (NOT SURE IF THAT IS TECHNICAL NAME- NOT THE HINGE) STARTED MAKING POPPING AND CLUNKING NOISE WHEN OPERATING DOOR. TRIED LUBE, NO IMPROVEMENT. TOOK TO DEALER AND THEY SAID THE WELD MUST BE BROKE. THEY AGREED TO FIX IT UNDER WARRANTY EVEN THOUGH WE ARE JUST OUT OF THE WARRANTY PERIOD. BODY SHOP CALLED TO TELL US IT CANNOT BE FIXED, BROKEN TOO BADLY. THEY WILL HAVE TO REPLACE THE DOOR! *TR

Mileage: 43,000

TOYOTA SIENNA 2004 LIFTGATE SLIPPED DOWN AND HIT CAR OWNER IN THE HEAD WHILE UNLOADING GROCERIES FROM TRUNK. NOW, IT SLIPS DOWN EVERY TIME WE OPEN IT. THIS IS DANGEROUS. CALLED TOYOTA AND THEY TOLD US THERE WAS NOTHING THEY COULD DO ABOUT IT. CONTACTED OUR TOYOTA REPAIR SHOP TO SCHEDULE REPAIR. IS THIS DEFECT STILL UNDER INVESTIGATION? PLEASE INFORM. THANK YOU. *JB

WE OWN A 2004 TOYOTA SIENNA LIMITED MINIVAN AND SEVERAL TIMES THE BACK DOOR HAS STARTED TO SHUT ON MY WIFE AND SON. THE BACK DOOR IS AUTOMATIC, AND WHEN MY WIFE OR SON HAS LEANED IN TO GET SOMETHING OR PUT SOMETHING IN, IT HAS ATTEMPTED TO SHUT ON THEM. FORTUNATELY IT WILL SENSE THAT THEY ARE THERE AND NOT CONTINUE TO CLOSE, ALTHOUGH IT DOES TAKE SOME FORCE BEFORE IT REVERSES. *JB

Mileage: 53,000

DRIVER'S DOOR STOP IS DEFECTIVE AND REQUIRES A WELDING PROCEDURE IN ORDER TO FIX THE PROBLEM. WARRANTIES DO NOT COVER THE REPAIR AND TOYOTA HAS NOT ISSUED A RECALL ALTHOUGH THEIR ARE NUMEROUS COMPLAINTS REGARDING THIS MANUFACTURERS DEFECT. THE DOOR WILL MAKE A VERY LOUD BANGING SOUND WHEN WHILE IT IS BEING OPENED OR CLOSED. I HAVE 2 OTHER FRIENDS WITH THE AME VEHICLE AND THE SAME PROBLEM. 2004 TOYOTA SIENNA. *TR

Mileage: 45,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE VEHICLE WAS TAKEN TO THE DEALER AT 26,000 MILES BECAUSE THE DRIVER SIDE DOOR WAS MAKING A LOUD POPPING, SQUEAKING, AND CLUNKING SOUND WHEN DRIVING OVER A SLIGHT INCLINE OR BUMP. AT THAT TIME, THE VEHICLE WAS STILL UNDER WARRANTY AND WAS REPAIRED BY THE DEALER. AT 41,898 MILES, THE VEHICLE BEGAN MAKING NOISE AGAIN, BUT ONLY MUCH LOUDER. WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY INFORMED HER THAT THE WELL MECHANISM INSIDE THE DOOR FAILED. THE COST TO REPLACE THE DOOR WAS $3,000. THE VEHICLE IS CURRENTLY OUT OF WARRANTY. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT MILEAGE WAS 41,898 AND FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

WE OWN A 2004 TOYOTA SIENNA. IT HAS 41,789 MILES. AT APPROXIMATELY 41,000 MILES MY DRIVES SIDE DOOR STARTED MAKING A POPPING SOUND WHEN OPENING AND CLOSING THE DOOR. IT SOUNDS AS IF IT IS CATCHING ON SOMETHING WHEN THE DOOR IS OPENED AND CLOSED. I HAD TAKEN THE VAN IN TO THE DEALERSHIP IN DECEMBER 2005 BECAUSE IT WAS MAKING A HORRIBLE GRINDING SQUEAKING SOUND WHEN THE DOOR WAS OPENED AND CLOSED. THE DEALER LUBED AND ADJUSTED THE HINGES AT THAT TIME. NOW 2 YEARS LATER, I WAS TOLD BY THE DEALERSHIP THAT THE WHOLE DOOR HAS TO BE REPLACED AT THE COST OF OVER $3,000.00 AND SINCE I AM OUTSIDE OF MY WARRANTY IT IS MY RESPONSIBILITY. THE MAN AT THE DEALERSHIP SAID "THIS IS A COMMON PROBLEM, WE SEE IT ON THESE SIENNAS ALL THE TIME". IF THIS IS THE CASE WHY ISN'T TOYOTA DOING A RECALL ON THE DOOR WELD/HINGE. TOYOTA IS AWARE OF THE PROBLEM BECAUSE THEY SENT OUT A TECHNICAL SERVICE BULLETIN WITH THE VIN NUMBERS OF THE VEHICLES THAT IT AFFECTS, BUT ONLY TO FIX IT IF THE CAR IS UNDER 36,000 MILES OR 3 YEARS. THE SERVICE BULLETIN IS FOR SIENNAS YEAR 04 - 06. I WOULD BE VERY SURPRISED IF THERE ARE STILL 04 OUT THERE THAT ARE STILL UNDER THE 36,000 MILE WARRANTY. THIS VEHICLE HAS ALREADY HAD 4 RECALLS, WHY AREN'T THEY RECALLING THE DOOR? *JB

Mileage: 41,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE POWER LIFTGATE WOULD NOT REMAIN OPEN. THE DEALER STATED THAT THE REAR HATCH PISTONS FAILED AND SHOULD BE REPLACED. AS OF OCTOBER 4, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THERE IS A DEFECT INVESTIGATION FOR THE STRUCTURE: BODY: HATCHBACK/LIFTGATE (NHTSA ACTION NUMBER EA06020). THE FAILURE MILEAGE WAS 25,000 AND CURRENT MILEAGE IS 26,500. *UPDATED 12/12/07 *BF

Mileage: 26,000

THE PRESSURIZED GAS STRUTS ON THE TOYOTA SIENNA 2004 REAR LIFTGATE FAILED RIGHT AFTER OUR WARRANTY EXPIRED AND THE REAR LIFT GATE ALMOST CRASHED ON MY WIFE HEAD. *TR

Mileage: 43,000

POWER REAR GATE DID NOT STAY OPEN AND CLOSED AFTER THE GATE REACHED OPENED POSITION. BECAUSE IT DID NOT STAY OPEN, REAR CARGO SPACE WAS USELESS. IN ORDER TO STORE SOME THINGS, IT NEEDED TO BE HELD BY ANOTHER PERSON. *TR

Mileage: 28,000

POWER LIFTGATE FAILED AND DOOR CAME DOWN ON MY BACK AS I WAS RETRIEVING ITEMS. HAD TO HAVE THE LEAKING LIFTGATE STRUTS REPLACED AT TOYOTA. THEY CHARGED AN OUTRAGEOUS $450.00 TO REPLACE AN OBVIOUS POTENTIALLY DANGEROUS PART DEFECT. *JB

THE STRUTS ON THE MANUAL LIFTGATE OF MY 2004 TOYOTA SIENNA FAILED AT AROUND 65,000 MILES. THE REPLACEMENT COST AT THE LOCAL TOYOTA DEALER WHERE THE VEHICLE WAS PURCHASED, WAS $391.07. THIS APPEARS TO BE A FREQUENT COMPLAINT AMONG SIENNA OWNERS. IT WOULD SEEM THAT TOYOTA SHOULD ISSUE A RECALL FOR THIS PROBLEM. *JB

Mileage: 65,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR MADE A LOUD CLUNKING NOISE WHEN OPENED. HE FELT RESISTANCE WHEN OPENING THE DOOR AND IT HAD TO BE PUSHED IN ORDER TO OPEN FROM THE PASSENGER COMPARTMENT. THE DEALER STATED THAT THE DOOR CHECK PART WAS UNWELDED. THE CURRENT AND FAILURE MILEAGES WERE 68,563.

Mileage: 68,563

2004 TOYOTA SIENNA PROBLEMS WITH THE TAILGATE FALLING DOWN. CUSTOMER STATES THE TAILGATE CAME DOWN FROM THE RAISED POSITION WITHOUT ANY WARNING AND HIT HER IN THE HEAD. *KB THE CONSUMER WAS NO INJURED, HOWEVER WHEN THE CONSUMER TRIED TO GET THE BACK DOOR TO GO UP VIA THE BACK DOOR SWITCH OR BY USING THE REMOTE, IT WOULD NOT GO UP AND IF SHE RAISED IT BY HAND IT WOULD NOT STAY UP. *JB

THE CAR HAS A POWER LIFTGATE. THE GAS STRUTS THAT HOLD UP THE REAR LIFTGATE INTERMITTENTLY FAIL AND THE LIFTGATE WILL NOT STAY UP. THIS WILL ALSO CAUSE THE POWER LIFTGATE TO ENGAGE AND IT WILL ATTEMPT TO SHUT THE LIFTGATE WHILE YOU ARE STANDING UNDER IT. THE DOOR HAS CLOSED ON ME SEVERAL TIMES, BUT I HAVE NOT BEEN INJURED. *JB

Mileage: 48,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HEARD A LOUD POPPING NOISE WHEN HE OPENED THE DRIVE SIDE DOOR. THE DEALER STATED THAT THE DOOR HINGE CAUSED THE FAILURE AND THEY REPLACED THE HINGES. APPROXIMATELY ONE YEAR LATER, THE NOISE RECURRED. THE DEALER STATED THAT THE HINGE CAUSED THE FAILURE AGAIN. AS OF SEPTEMBER 14, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 29,879 AND CURRENT MILEAGE WAS 32,000.

Mileage: 29,879

THIS IS FOR A 2004 TOYOTA SIENNA. THE DRIVER SIDE DOOR IS NOT CLOSING COMPLETELY. IT APPEARS THE WELDING FOR THE DOOR CHECK IS THE CULPRIT. THE DOOR DOES NOT FEEL SECURE WHEN CLOSED. I BROUGHT THE DOOR TO THE TOYOTA DEALERSHIP AND THEY SAID IT WAS OUT OF WARRANTY. YOU ARE SOL. I CALLED TOYOTA CUSTOMER SERVICE AND THEY TOLD ME TO CALL THE DEALERSHIP.

Mileage: 30,000

THIS IS FOR A 2004 TOYOTA SIENNA. THE DRIVER SIDE DOOR IS NOT CLOSING COMPLETELY. IT APPEARS THE WELDING FOR THE DOOR CHECK IS THE CULPRIT. THE DOOR DOES NOT FEEL SECURE WHEN CLOSED. I BROUGHT THE DOOR TO THE TOYOTA DEALERSHIP AND THEY SAID IT WAS OUT OF WARRANTY. YOU ARE SOL. I CALLED TOYOTA CUSTOMER SERVICE AND THEY TOLD ME TO CALL THE DEALERSHIP.

Mileage: 30,000

I HAVE A TOYOTA SIENNA 2004 CE. WHEN I TRY TO OPEN THE LIFEGATE, IT FAILED TO KEEP OPEN THE MORNING OF SEP 8 2007. AND IT HASN'T WORKED SINCE THEN. WHEN I CALLED THE DEALER, I WAS INFORMED IT WILL COST ME ABOUT $640 TO FIX IT SINCE THE VAN IS OUT OF WARRANTY. I FOUND OUT THAT THE STRUTS THAT RAISE THE LIFTGATE HAS A DEFECT FROM INTERNET.*JB

I WAS UNLOADING MY 2004 TOYOTA SIENNA WHEN THE STRUTS HOLDING UP THE REAR HATCH FAILED. I WAS PINNED BETWEEN THE BUMPER/STUFF I WAS UNLOADING AND THE DOOR. LUCKILY I WAS ABLE TO PUSH MYSELF UP WITH THE DOOR ON TOP OF ME AND ONLY HAD BRUISING ON MY LEFT ARM. HAD THE DOOR FALLEN ON MY PREGNANT WIFE MORE SERIOUS INJURIES COULD HAVE OCCURRED. ALSO I AM PRETTY SURE SHE WOULD NOT HAVE HAD THE STRENGTH TO PUSH HER SELF UP WITH THE WEIGHT OF THE DOOR AND THE ANGLE THAT I WAS IN. I HAVE THE EXTENDED WARRANTY SO THE STRUTS WILL BE REPLACED ALONG BUT I HAVE A $50 DEDUCTIBLE. IF I DID NOT HAVE THE EXTENDED WARRANTY I WOULD BE LOOKING AT $350.00 PLUS LABOR. *JB UPDATE 12/12/2007 *BF UPDATED 12/12/07

Mileage: 12,800

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HEARD A CLICKING SOUND WHEN OPENING AND CLOSING THE DRIVER SIDE DOOR. THE DEALER STATED THAT THE DOOR LATCH HINGE MADE THE NOISE BECAUSE THE WELD FAILED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 39,000 AND FAILURE MILEAGE WAS 36,000. THE CONSUMER STATED TOYOTA CORPORATE OFFICE OFFERED A GOOD-WILL REIMBURSEMENT OF $750 AND VEHICLE WAS TAKEN TO DEALER FOR REPAIRS AT NO COST TO OWNER. UPDATED 12/12/07 *TR

Mileage: 36,000

TOYOTA SIENNA 2004 POWER REAR DOOR CLOSED INEXPECTEDLY AND QUICKLY HITING MY WIFE'S HEAD. PROBLEM CAN BE REPRODUCED EVERY TIME THAT THE DOOR IS POWERED OPEN. DOOR "DROPS" SEVERAL INCHES AS SOON AS IT REACHES THE FULLY-OPEN POSITION.

Mileage: 37,500

DRIVER'S SIDE PASSENGER DOOR INTERNAL MECHANISM IS BROKEN. AUTO BODY SHOP STATES THEY HAVE SEEN THIS FAILURE ON MULTIPLE TOYOTA SIENNA VANS OF THIS MODEL ERA 2004 AND LATER. WILL COST $1,500 TO REPAIR INCLUDING WELDING OF FAILED METAL PART IN INTERNAL DOOR MECHANISM. UPDATED 11/1/07 *TR

Mileage: 72,000

I HAVE A 2004 TOYOTA SIENNA XLE WITH POWER LIFTGATE. LAST MONTH ONE OF THE TWO SUPPORTING STRUT IS FAILING AND I HEARD A LEAKING SOUND, THEN THE DOOR JUST AUTOMATICALLY POWERING CLOSING ON ME WITHOUT MY OPERATION. I USE A LOT OF STRENGTH TO FIGHT IT BACK, ALMOST HURT ME. THIS IS A SERIOUS SAFETY PROBLEM WITH THE DEFECTED STRUT. AFTER THIS INCIDENT, THE LIFTGATE CAN POWER OPEN IT BUT NOT ALL THE WAY, AND VERY EASILY FALL DOWN TO CLOSE WITH JUST A LITTLE TOUCH OF THE PINKY FINGER STRENGTH. I DID SOME RESEARCH AND FOUND OUT THAT TOYOTA DIDN'T RECALL FOR THIS SAFETY ISSUE WITH THE DEFECTED STRUT, THEY ONLY ISSUE A TECHNICAL SERVICE BULLETIN BO001-07 TO ADDRESS IT. SINCE MY WARRANTY JUST EXPIRED ON APRIL 07, I MIGHT NOT BE ABLE TO REPLACE IT UNDER WARRANTY. FOR ME, THIS IS A VERY SERIOUS SAFETY PROBLEM THAT IT MIGHT RESULT INJURY IF A CHILD IS UNDER THE POWERED LIFTGATE WITH THIS DEFECTED STRUT WHEN IT UNEXPECTED CLOSING DOWN WITH POWER LIFT. PLEASE INVESTIGATE THIS SAFETY ISSUE. THANK YOU! *TR UPDATED 01-16-08. *KB UPDATED *JB

Mileage: 25,600

POWER LIFTGATE NOT SUPPORTED BY THE GAS STRUTS. POWER LIFTGATE OPENS AND THEN BEGINS TO POWER CLOSE, KNOCKING THE PERSON LOADING/UNLOADING THE CAR ON THE HEAD OR SQUEEZING THEM BETWEEN THE LIFTGATE AND THE REAR BUMPER. HAS BUMPED ME, SQUEEZED MY WIFE MULTIPLE TIMES. I FEAR THIS COULD SERIOUSLY INJURE THE KIDS IF THEY EVER FIND THEMSELVES IN THE MOUTH OF THIS HUNGRY MINIVAN! *JB

COMPLAINING IN REGARDS TO THE LIFTGATE STRUT ON MY 2004 TOYOTA SIENNA LE. THE LIFTGATE CAME DOWN ON MY HEAD AFTER ANTICIPATING THE STRUTS WOULD HOLD AND CONTINUE TO RAISE THE LIFTGATE. THIS INCIDENT IS A COMPLETE HAZARD TO CONSUMERS THAT TOYOTA SHOULD DO SOMETHING ABOUT. THIS HAPPENED TWO MONTHS AFTER MY WARRANTY HAD EXPIRED, BUT STILL 10,600 + MILES BELOW THE 36,000 MILE WARRANTY. A TOYOTA DEALER HAD TOLD ME THAT THESE STRUTS ARE OFTEN CHANGED. THAT TELLS ME THESE STRUTS ARE ALREADY KNOWN TO BE DEFECTIVE AND AT $175 - 181.00 EACH STRUT, THEY'RE NOT CHEAP. THIS IS A SERIOUS SAFETY HAZARD TO BUYERS AND ESPECIALLY FOR KIDS WHO HELP TAKE OUT GROCERIES FROM THE TRUNK. A SIMILAR CONCERN HAS BEEN ADDRESSED BY ANOTHER PERSON TO CONSUMER REPORTS.ORG. DEFECTIVE PARTS ARE AVAILABLE AND WILL BE ADDRESSED TO TOYOTA. THANKS FOR THE HELP. *JB

Mileage: 25,350

2004 TOYOTA SIENNA MINIVAN: OVER A DOZEN TIMES THE AUTOMATIC REAR TAIL HITCH HAS COME DOWN WITHOUT WARNING AND TRIED TO CLOSE ITSELF COMPLETELY. THE DOOR TRAPS YOU BETWEEN IT AND THE REAR BUMPER, ONCE HURTING MY CHILD. TOYOTA AND THE DEALERSHIP SAID THIS WAS NOT UNDER WARRANTY AND THAT THERE WAS NO RECALL YET THIS SEEMS TO BE A PROBLEM THEY ARE HEARING MORE FREQUENTLY. THE DEALERSHIP REPAIRED THE DOOR AT OUR COST. *JB

1) REAR LIFTGATE OPERATED NORMALLY - NO INDICATION OF POTENTIAL ISSUES. 2) REAR LIFTGATE STRUTS FAILED, CAUSING THE DOOR TO CLOSE UNEXPECTEDLY, HITTING MY WIFE WHILE SHE WAS UNDERNEATH THE LIFTGATE. LIFTGATE WILL NO LONGER STAY IN THE OPEN POSITION. USING THE POWER ASSISTED FEATURE TO OPEN THE LIFTGATE WORKS, BUT IT WILL CLOSE IMMEDIATELY AFTER THE OPENING MECHANISM DISENGAGES. 3) NO RESOLUTION FROM TOYOTA AMERICA CUSTOMER ASSISTANCE SINCE THE VEHICLE IS PAST 36,000 MILE WARRANTY (CURRENTLY @ 42,000 MILES). *JB

Mileage: 42,000

LIFTGATE STRUTS ON 2004 TOYOTA SIENNA VAN DO NOT HOLD THE LIFTGATE OPEN. ONCE THE DOOR IS OPENED NOTHING SUPPORTS THE WEIGHT AND THE DOOR SLAMS SHUT. EXTEMELY DANGEROUS FOR CHILDREN OR ADULTS UNLOADING THE REAR HATCH. STRUTS HAVE FAILED. TOYOTA REFUSES TO ACKNOWLEDGE THE PROBLEM. *JB

Mileage: 50,000

FAILURE OF THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA. FOR ABOUT TWO WEEKS, THE LIFTGATE FAILED TO OPEN FULLY. THEN ONE MORNING, MY SON ATTEMPTED TO OPEN THE LIFTGATE AND IT FAILED COMPLETELY, NEARLY CRUSHING HIM. HE WAS ABLE TO MOVE AND LET THE DOOR CLOSE WITHOUT INJURY. *JB

Mileage: 72,400

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH WOULD CLOSE UNEXPECTEDLY WHEN IT WAS OPENED ALL THE WAY. THE DEALER STATED THAT THE STRUTS NEEDED TO BE REPLACED. THERE WAS AN OPEN INVESTIGATION ACTION # EA06020. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 18,791 AND FAILURE MILEAGE WAS 18,500. UPDATED 02/01/08. *LJ

Mileage: 18,500

FAILURE OF THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA. TODAY I WAS OPENING MY REAR DOOR TO REMOVE AN ITEM, I CONTINUED TO FULLY OPEN THE REAR DOOR AND RELEASED THE DOOR WHEN IT SUDDENLY BEGAN TO CLOSE RAPIDLY AT FULL FORCE. I PUSHED MY TWO CHILDREN, 1 AND 4, OUT OF THE WAY OF THE FALLING DOOR TO PREVENT IT FROM FALLING ON THEIR HEADS. NO ONE WAS INJURED AND THERE WAS NO WARNING. I WILL CONTACT TOYOTA TO FIX THE PROBLEM IF NOT I WILL HAVE TO PAY FOR IT MYSELF. IT IS SOMETHING THAT I USE DAILY AND IT MUST BE FIXED. *TR

I HAVE A TOYOTA SIENNA 2004 XLE. IN LATE DECEMBER 2006, WE STARTED HAVING PROBLEMS WITH THE POWER REAR DOOR CLOSING ONCE OPENED. I JUST RESEARCHED AND LEARNED OF CASE EA06020 OF THE INVESTIGATION INTO THIS PROBLEM. THE DOOR IS COMPLETELY NON-FUNCTIONING, SOMETIMES CLOSING SLOWLY AND SOMETIMES SLAMMING WITH SUCH FORCE WE WERE AFRAID IT WOULD TAKE OFF AN ARM OR LEG. THE DOOR CAME SLAMMING DOWN ON OUR SON'S LEG WHO LUCKILY HAD A SKI BOOT ON WHICH PROTECTED HIM FROM HIS FOOT BEING SEVERELY DAMAGED. TOYOTA SAYS IT NEEDS NEW STRUTS AND WILL NOT PAY TO CORRECT THE PROBLEM. AFTER MY RESEARCH IT SEEMS THAT EVEN THE NEW STRUTS THEY ARE INSTALLING DO NOT WORK. WE HAVE NOT HAD THE STRUTS REPLACED - WE JUST DON'T USE THE DOOR UNLESS WE HAVE AN ADULT TO PHYSICALLY HOLD IT OPEN. WE DID SEE FLUID LEAK FROM THE STRUTS WHEN THE PROBLEM STARTED IN DECEMBER 2006. WE ARE HOPING TOYOTA WILL HAVE TO RECALL THIS SERIOUS PROBLEM AND FIX IT CORRECTLY. *JB

Mileage: 68,000

RIGHT NOW OUR MIDDLE ROW SEATBELT IS NOT RETRACTING. I SEE THE RECALL NOTICE AND AM TAKING IT IN. OUR OTHER ISSUE IS THIS. ABOUT A YEAR AGO, WHEN THE CAR WAS ONLY TWO YEARS OLD BUT OVER 36,000 MILE WARRANTY, OUR AUTOMATIC SLIDING SIDE DOORS BEGAN TO MALFUNCTION. THE ONE ON THE DRIVER'S SIDE HAS TO BE MANUALLY CLOSED AND THE ONE ON THE PASSENGER SIDE IS SLUGGISH TO RESPOND. WE THOUGHT IT WAS A BATTERY OR ALTERNATOR PROBLEM. BOTH WERE REPLACED. THE PROBLEM REMAINED SO WE TOOK THE SIENNA IN TO THE DEALER. THE DEALER REPORTED THAT BOTH DOOR MOTORS WOULD NEED TO BE REPLACED AT A COST OF OVER $6,000. *TR

THE REAR POWER REAR LIFTGATE DID NOT STAY OPEN. IT SLAMMED CLOSE EVERY TIME IT WAS OPENED. THIS HAS TWICE CAUSED UNSUSPECTING VEHICLE OPERATORS TO BE STRUCK, ONCE IN THE HEAD AND ONCE IN THE BACK. *AK

Mileage: 54,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE ATTEMPTING TO OPEN THE REAR LIFTGATE, THE CONTACT NOTICED THAT THE STRUTS HAD FAILED. AS A RESULT OF THE FAILURE, THE LIFTGATE BECAME VERY HEAVY AND DIFFICULT TO OPEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT HE HAD TO REPLACE BOTH DOOR STRUTS. THE CURRENT AND FAILURE MILEAGES WERE 72,000.

Mileage: 72,000

MY 2004 TOYOTA SIENNA REAR LIFTGATE FAILED NUMEROUS TIMES - INCLUDING FALLING WITHOUT WARNING ON MY 5 YEAR OLD DAUGHTER - SHE WAS NOT HURT THANKFULLY. NO WARNING - THE GATE WOULD JUST START TO FALL. IT DID NOT MATTER IF IT WAS IN "POWER LIFT MODE" OR MANUAL. I TOOK THE VAN TO TOYOTA, HOPING THEY WOULD FIX THE PROBLEM. THEY SAID SINCE I HAVE 60K MILES IT IS OUT OF WARRANTY. I TOOK THE VAN TO MY MECHANIC AND HE REPLACED THE STRUTS WITH OTHERS, THAT DO NOT ALLOW ME TO USE THE POWER OPTION. *TR

Mileage: 60,000

ON 6/29/07 I OPENED THE BACK DOOR OF MY 2004 TOYOTA SIENNA TO PUT THE STROLLER IN. WHILE I PUT THE STROLLER IN, THE BACK DOOR SUDDENLY COME DOWN AND HIT MY HEAD. I TRY TO OPEN IT AGAIN BUT IT WON'T STAY OPEN AND KEEP FALLING BACK DOWN. I CALL TOYOTA DEALER AND ASK THEM ABOUT THE PROBLEM. THEY TOLD ME THAT I MAY NEED TO REPLACE THE BACK DOOR SHOCK. I ASKED THEM IF IT IS STILL UNDER WARRANTY AND THEY TOLD ME THAT IT IS NOT BECAUSE MY VEHICLE IS 38,000 MILES AND MORE THAN 3 YEARS. I BELIEVE THIS IS A SAFETY ISSUE AND IT CAN CAUSE SERIOUS INJURY. I BELIEVE TOYOTA SHOULD RECALL AND FIX THIS PROBLEM FREE OF CHARGE. THEY TOLD ME IT WILL COST ME $270 TO FIX THEM AND I MAKE APPOINTMENT WITH THEM FOR REPAIR NEXT WEEK. *TR

Mileage: 38,650

FAILURE OF GAS STRUTS ON LIFTGATE OF 2004 TOYOTA SIENNA RESULTED IN LIFTGATE NOT FULLY OPENING AND PROCEEDING TO CLOSE , MOTOR-DRIVEN), IMMEDIATELY UPON REACHING THE END OF TRAVEL OF THE POWERED OPENING. FIRST OCCURRENCE APPROXIMATELY 3 WEEKS AGO, NOW OCCURS CONTINUOUSLY. LIFTGATE MUST BE HELD OR PROPPED OPEN. NO INJURIES TO-DATE. HOWEVER, SEVERAL NEAR-MISSES , BUMPING HEAD/SHOULDER INTO GATE AS IT IS AUTOMATICALLY CLOSING, HAVE OCCURRED. SO FAR, NO REPAIR HAS BEEN MADE. AWAITING RESOLUTION BY DEALER. DEFECTIVE STRUTS WERE STILL INSTALLED. *AK

Mileage: 69,000

DRIVER'S DOOR DETENT WELD FAILURE. I HAVE AN '04 TOYOTA SIENNA THAT ON THE DRIVER'S SIDE DOOR USES A DETENT STRAP TO HOLD THE DOOR OPEN AT CERTAIN POINTS. WHERE THE STRAP IS HELD AT, ON THE DOOR, THERE ARE TWO SPOT WELDS THAT ATTACH THE BRACKET TO THE DOOR. THE STRAP IS BOLTED TO THE BRACKET. THE PROBLEM SEEMS TO BE THAT TWO SPOT WELDS ARE NOT STRONG ENOUGH TO HOLD THIS BRACKET. AFTER I FOUND OUT THERE WAS A PROBLEM WITH THE DOOR, I CONTACTED MY LOCAL TOYOTA DEALER, AND THE SERVICE PERSON WAS WARE OF THIS CONDITION . THEY SAID IT WOULD HAVE TO BE SENT OUT TO A BODY SHOP TO BE REPAIRED. AFTER DISCUSSING IT WITH THIS PERSON AND THE SERVICE MANAGER THE DEALERSHIPS POSITION WAS THAT IT WAS OUT OF WARRANTY AND THAT THERE WERE NO RECALLS ON IT AT THIS TIME. I CHECKED A WEBSITE FOR TOYOTA SIENNA VANS AND FOUND THAT THIS PROBLEM WAS BIGGER THAN THE DEALER WANTED TO ADMIT, AND THOUSANDS OF THESE DOOR WELDS FAILED. ONE PERSON POSTED THAT A LOCAL BODY SHOP WAS REPLACING 7 DOORS A WEEK ON AVERAGE. I CALLED THE DEALER THAT I BOUGHT THE VAN FROM AND WITHOUT EVEN SEEING IT THEY KNEW OF THE PROBLEM AND SAID THAT THEY WILL TAKE CARE OF IT UNDER WARRANTY. THEY CLAIMED THAT TOYOTA WAS WORKING WITH THEM TO TAKE CARE OFF THE PROBLEM. SO, I WANT TO KNOW WHAT IT TAKES TO MAKE THIS OR ANYTHING A"RECALL. IS IT UP TO THE MANUFACTURER TO DECIDE OR JUST NUMBER OF COMPLAINTS. I URGE ANYONE WHO HAS A PROBLEM LIKE THIS, EVEN IF IT WAS TAKEN CARE OF UNDER WARRANTY, TO CALL TOYOTA CONSUMER AFFAIRS AND LET THEM KNOW ABOUT IT. THE PHONE NUMBER IS 800-331-4331. *AK

Mileage: 39,700

THE REAR LIFTGATE ON THE TOYOTA SIENNA DOES NOT HOLD AND WILL NOT STAY UP. THIS CREATES A SERIUS HAZARD, ESPECIALLY WHEN CHILDREN ARE NEARBY. *AK

Mileage: 79,385

POWER LIFTGATE STARTS CLOSING IMMEDIATELY AFTER OPENING. DOES NOT STAY OPEN. WHEN LIFTGATE "POWER" IS TURN OFF, THE GATE SLAMS DOWN HARD WHEN RELEASED; IF MY CHILD WAS STANDING BEHIND DOOR HE WOULD HAVE BEEN CRUSHED. *TR

Mileage: 51,000

REAR DOOR STRUTS FAILURE.

Mileage: 42,500

DURING THIS WINTER (2006-2007) WE NOTICED THAT THE REAR TAILGATE ON OUR 2004 TOYOTA SIENNA (PURCHASED IN AUG 2004) WOULDN'T OPEN UP ALL THE WAY. WE THOUGHT THIS TO BE THE COLD TEMPERATURES. HOWEVER, THIS WEEK, THE REAR LIFTGATE FAILED ALL TOGETHER. THE STRUTS THAT KEEP THE GATE UP HAVE CEASED TO OPERATE. MY WIFE WAS ABLE TO LIFT THE GATE, BUT IT CAME DOWN AND SLAMMED SHUT TO HER SURPRISE. PRETTY SCARY SINCE WE HAVE A 3 YEAR OLD WHO'S SEAT IS THE BACK AND LIKES TO ENTER THROUGH THE TAILGATE. THE RIGHT STRUT (LOOKING AT THE TAILGATE) SEEMS TO HAVE LEAKED AND HAS LEFT A FILM ON SOME OF THE PLASTIC MOLDING FOR THE REAR TAILLIGHT. MY WIFE CONTACTED OUR LOCAL TOYOTA DEALER, WHOM WE HAVE WORKED WITH BEFORE, AND WAS GIVEN AN ESTIMATE TO HAVE THE STRUTS REPLACED (ABOUT $411-$435). SHE WAS TOLD THAT THE HAVE SEEN THIS PROBLEM ON OTHER SIENNAS OF THE SAME YEAR. I HAVE CALLED TOYOTA AND WAS BASICALLY TOLD THAT THEY WOULD OPEN A CASE WITH THE DEALER TO WHAT CAN BE DONE TO HELP ME OUT. I AM CURRENTLY WAITING FOR THE CALL FROM THE DEALER. *TR

Mileage: 52,900

DURING THIS WINTER (2006-2007) WE NOTICED THAT THE REAR TAILGATE ON OUR 2004 TOYOTA SIENNA (PURCHASED IN AUG 2004) WOULDN'T OPEN UP ALL THE WAY. WE THOUGHT THIS TO BE THE COLD TEMPERATURES. HOWEVER, THIS WEEK, THE REAR LIFTGATE FAILED ALL TOGETHER. THE STRUTS THAT KEEP THE GATE UP HAVE CEASED TO OPERATE. MY WIFE WAS ABLE TO LIFT THE GATE, BUT IT CAME DOWN AND SLAMMED SHUT TO HER SURPRISE. PRETTY SCARY SINCE WE HAVE A 3 YEAR OLD WHO'S SEAT IS THE BACK AND LIKES TO ENTER THROUGH THE TAILGATE. THE RIGHT STRUT (LOOKING AT THE TAILGATE) SEEMS TO HAVE LEAKED AND HAS LEFT A FILM ON SOME OF THE PLASTIC MOLDING FOR THE REAR TAILLIGHT. MY WIFE CONTACTED OUR LOCAL TOYOTA DEALER, WHOM WE HAVE WORKED WITH BEFORE, AND WAS GIVEN AN ESTIMATE TO HAVE THE STRUTS REPLACED (ABOUT $411-$435). SHE WAS TOLD THAT THE HAVE SEEN THIS PROBLEM ON OTHER SIENNAS OF THE SAME YEAR. I HAVE CALLED TOYOTA AND WAS BASICALLY TOLD THAT THEY WOULD OPEN A CASE WITH THE DEALER TO WHAT CAN BE DONE TO HELP ME OUT. I AM CURRENTLY WAITING FOR THE CALL FROM THE DEALER. *TR

Mileage: 52,900

POWER LIFT GATE GAS STRUT FAILED. GATE HIT SPOUSE FROM BEHIND. LIFT GATE DROPPED UNEXPECTEDLY. IT CURRENTLY DOES NOT WORK AT ALL PASSENGER SIDE GAS STRUT IS LEAKING FLUID. *TR

Mileage: 75,000

POWER LFITGATE WAS CLOSING UNEXPECTEDLY ON THE 2004 TOYOTA SIENNA XLE FWD BECAUSE THE STRUTS SUPPORTING THE LFTGATE FAILED. *AK

Mileage: 59,000

MY PROBLEM STARTED APPROXIMATELY BACK IN NOV 2006. I HAVE A 2004 TOYOTA SIENNA THAT HAS IT'S DRIVER SIDE DOOR HINGE/LATCH DEFECTIVE. IT STARTED MAKING A CLICKING SOUND WHEN THE DOOR IS OPENED ALMOST AS IF IT IS GETTING CAUGHT. NOW THAT MY WIFE HAS TAKEN THE CAR TO THE DEALER SHE WAS INFORMED THAT THIS IS A RARE OCCURRENCE ON THIS MODEL AND THAT THE ONLY REMEDY IS TO GET A NEW DOOR AT A COST OF AROUND $2300. I UNDERSTAND THAT ALTHOUGH THE CAR IS PASSED THE WARRANTY PERIOD (I USE MY CAR FOR LONG FAMILY TRIPS AND THEREFORE HAVE HIGH- HIGHWAY MILEAGE--AROUND 65K) I FEEL THAT THIS IS EITHER A DESIGN DEFECT OR A STRUCTURAL PROBLEM SINCE IT STARTED WITHIN 2.5 YEARS OF PURCHASE. I HAD MY WIFE CONTACT AN INDEPENDENT MECHANIC WHO ACTUALLY POINTED OUT THE PROBLEM BY SHOWING US THAT THE CONNECTING AREA OF THE DOOR IS ACTUALLY CRACKED!!! I PROCEEDED TO CALL TOYOTA OF NA AND THEY INFORMED ME THAT THEY'VE NEVER HEARD OF SUCH A THING AND THAT MY CAR WAS OUT OF WARRANTY. A SEARCH AT YOUR SITE UNCOVERED WHAT I FEEL IS A SIMILAR COMPLAINT (ODI ID NUMBER 10167890). LIKE THAT PERSON I FEEL THAT THIS IS A STRUCTURE DEFECT AND IT HAS NOTHING TO DO WITH THE HIGH MILEAGE OF MY CAR. I HAVE OWNED OVER 18 CARS OF ALL CLASSES, MILEAGE, AND AGES AND HAVE NEVER EXPERIENCED THIS OR EVEN HEARD OF SUCH A THING. I'M NOT A STRUCTURAL ENGINEER BUT IT SEEMS TO ME THAT THIS IS A CASE OF METAL FATIGUE. COULD YOU PLEASE CONTACT ME AS I'M CONCERNED THAT THIS WILL ONLY WORSEN WITH TIME TO THE POINT THAT THIS DOOR WILL NOT BE USABLE OR ACTUALLY BECOME A HAZARD. WHAT ACTIONS CAN I TAKE TO GET THE MANUFACTURER TO AT LEAST ACKNOWLEDGE THIS DEFECT? WHAT'S WORSE, NOW THAT MY CAR HAS THIS DEFECT I FEEL MY VEHICLE'S RESALE VALUE IS SIGNIFICANTLY REDUCED. THANK YOU FOR YOUR HELP! *TR

THE TWO LIFTGATE SUPPORT ARMS FAILED AND THE DOOR FELL ON MY HEAD. I WAS NOT SERIOUSLY HURT, BUT HAD A KNOT ON MY HEAD. TOYOTA AND THE LOCAL DEALERSHIP REFUSED ANY RESPONSIBILITY. THIS DOOR HAS NOT YET BEEN FIXED BECAUSE IT IS EXPENSIVE ($520) AND SINCE THEY ARE CONTINUING TO USE THE SAME PARTS, THIS WILL PROBABLY HAPPEN AGAIN! *JB

Mileage: 60,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE TAILGATE HAD THE SAME FAILURE AS NOTED IN DEFECT INVESTIGATION # EA06020 CONCERNING THE LIFTGATE. THE ONLY EXCEPTION WAS THAT THE TAILGATE WAS NOT POWER OPERATED. WHEN THE TAILGATE WAS LIFTED IT FELL DOWN IMMEDIATELY. THE DEALER STATED THAT THE STRUTS FAILED. THE CURRENT AND FAILURE MILEAGES WERE 48,000.*AK UPDATED 05/23/07 *TR

Mileage: 48,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE TAILGATE HAD THE SAME FAILURE AS NOTED IN DEFECT INVESTIGATION # EA06020 CONCERNING THE LIFTGATE. THE ONLY EXCEPTION WAS THAT THE TAILGATE WAS NOT POWER OPERATED. WHEN THE TAILGATE WAS LIFTED IT FELL DOWN IMMEDIATELY. THE DEALER STATED THAT THE STRUTS FAILED. THE CURRENT AND FAILURE MILEAGES WERE 48,000.*AK UPDATED 05/23/07 *TR

Mileage: 48,000

RIGHT SIDE REAR HATCH SUPPORT STRUT FAILED CAUSING THE HATCH TO SELF-CLOSE INSTANTANEOUSLY AFTER OPENING. I BEGAN TO LOAD GROCERIES AS THE HATCH OPENED AND THE HATCH CLOSING STARTLED ME TO JUMP INTO THE TRAFFIC LANE OF THE PARKING LOT. NO TRAFFIC. STRUT REPLACED AT DEALER AT MY COST. OLD PART RETAINED BY DEALER. *JB

Mileage: 37,100

STRUTS ON LIFT GATE OF 2004 TOYOTA SIENNA FAILED SUDDENLY, MAKING LIFT GATE DANGEROUS, AND CAUSING MINOR INJURIES WHEN BEING USED TO MYSELF AND MY CHILDREN. *JB

Mileage: 65,300

2004 TOYOTA SIENNA, REAR LIFT GATE HOLD OPEN GAS STRUTS FAILED WITH REAR HATCH IN FULL OPEN POSITION CAUSING REAR HATCH TO SLAM SHUT NARROWLY MISSING MY WIFE. FAILURE MAY CAUSE SEVERE INJURY IF PERSON STRUCK BY FALLING DOOR. TOYOTA CONTACTED, VEHICLE OUT OF WARRANTY BY 6 MONTHS & 2500 MILES. NO ASSISTANCE OFFERED. PARTS ORDERED FROM LOCAL PARTS DEALER. *JB

Mileage: 38,500

TL* - THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS THE DRIVER'S SIDE AND PASSENGER'S SIDE SLIDING DOORS WILL OPEN WITHOUT WARNING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A REPAIR SHOP FOR A DIAGNOSIS. THE FAILURE MILEAGE WAS 130,000, AND THE CURRENT MILEAGE WAS 142,000.*AK

Mileage: 130,000

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE LIFTGATE FAILED AND COMES CRASHING DOWN IF YOU DO NOT MANUALLY HOLD THE TAILGATE. THE CURRENT AND FAILURE MILEAGE WERE 54,000.*AK THE CONSUMER STATES THAT HIS WIFE HAD A PERSONAL EXPERIENCE WHERE THE LIFTGATE HIT HER IN THE HEAD WHILE UNLOADING THE GROCERIES. UPDATE 4/30/07*TR

Mileage: 54,000

REAR TAILGATE STRUTS BIND AND FAIL TO HOLD UP TAILGATE. *JB

Mileage: 35,000

TOYOATA SIENNA REAR POWER LIFTGATE ABRUPTLY REVERSES DIRECTIONS AND BEGINS TO CLOSE IMMEDIATELY AFTER IT HAS OPENED UP. LIFTGATE WILL NOT REMAIN IN OPEN POSITION. IF LIFTGATE IS OPENED MANUALLY THE STRUTS PROVIDE NO LIFT ASSISTANCE OR SUPPORT - LIFTGATE DOOR IS VERY HEAVY. THIS IS A SAFETY HAZARD & LIFTGATE IS NOT ABLE TO BE USED WITH THIS DEFECT. EACH ATTEMPT TO OPEN THE LIFTGATE RESULTS IN FAILURE.*AK

THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA MINIVAN FAILED. THE LIFTGATE (MANUAL, NOT POWER) SLAMMED DOWN WITH NO WARNING WHILE I WAS PUTTING GROCERIES IN THE BACK. IF I HAD BEEN IN THE WAY, I COULD EASILY HAVE BEEN INJURED. IF EITHER OF MY CHILDREN HAD BEEN HELPING ME, THEY CERTAINLY WOULD HAVE BEEN HURT! *JB

BACK DOOR (GATE) STARTED TO FALL DOWN AT COLDER TEMPERATURES (APPROX. 50 F). AFTER COUPLE OF MONTH THE GATE DOESN'T STAY UP ANYMORE. IT JUST FALLS DOWN. ALSO, WHITISH SPOTS STARTED TO APPEAR ON THE DASHBOARD IN THE AREA WHERE THERE IS AN AIRBAG IS LOCATED. *JB

Mileage: 32,000

REAR LIFT GATE STRUTS FAIL CAUSING INJURY TO HEAD WHEN DOOR IS IN THE OPEN POSITION. LIFT GATE DOES NOT OPEN TO THE FULL POSITION AND THE PROBLEM GETS WORSE DURING TIME. IF THE PERSON OPENING IS NOT AWARE THAT THE CLEARANCE IS NOT SUFFICIENT, THE SHARP EDGE OF THE DOOR CAN HIT USER IN THE FOREHEAD. *JB

Mileage: 35,000

IN DECEMBER, 2006, MY TAILGATE CLOSED ON ITS OWN, INJURING MY WIFE. TOYOTA REPLACED THE REAR STAYS (STRUTS) UNDER WARRANTY, INCLUDING THE ADDITION OF SOME BRACKETS. AT FIRST EVERYTHING WAS FINE. BUT WHEN THE WEATHER TURNED COLDER (BELOW 20F), THE REAR HATCH WOULD NOT OPEN ON ITS OWN UNLESS OPENING UNDER POWER. AND THEN A COUPLE OF DAYS AGO (STILL VERY COLD), THE HATCH CLOSED ON ITS OWN UNDER POWER AGAIN. THIS TIME, MY DAUGHTER AND I WERE BOTH IN ITS PATH, BUT FORTUNATELY, SO WAS A SHOPPING CART. THERE WERE FORTUNATELY NO INJURIES THIS TIME. I AM FRUSTRATED THAT JUST 45 DAYS AFTER THE PROBLEM WAS "REPAIRED" IT IS ALREADY HAPPENING AGAIN.

Mileage: 89,000

IN DECEMBER, 2006, MY TAILGATE CLOSED ON ITS OWN, INJURING MY WIFE. TOYOTA REPLACED THE REAR STAYS (STRUTS) UNDER WARRANTY, INCLUDING THE ADDITION OF SOME BRACKETS. AT FIRST EVERYTHING WAS FINE. BUT WHEN THE WEATHER TURNED COLDER (BELOW 20F), THE REAR HATCH WOULD NOT OPEN ON ITS OWN UNLESS OPENING UNDER POWER. AND THEN A COUPLE OF DAYS AGO (STILL VERY COLD), THE HATCH CLOSED ON ITS OWN UNDER POWER AGAIN. THIS TIME, MY DAUGHTER AND I WERE BOTH IN ITS PATH, BUT FORTUNATELY, SO WAS A SHOPPING CART. THERE WERE FORTUNATELY NO INJURIES THIS TIME. I AM FRUSTRATED THAT JUST 45 DAYS AFTER THE PROBLEM WAS "REPAIRED" IT IS ALREADY HAPPENING AGAIN.

Mileage: 89,000

TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT EXPLAINED THAT THE REAR DOOR LIFTGATE DID NOT STAY OPEN WHEN USED. THE CONTACT WOULD PUSH THE KEY FOB TO OPEN THE AUTOMATIC REAR DOOR AND THE DOOR WOULD OPEN. AFTER A SHORT PERIOD OF TIME THEY WOULD CLOSE WITHOUT WARNING. THE DOOR NORMALLY HAS A CHIME TO ALERT THE CONTACT WHEN THE DOOR IS CLOSING, BUT WHEN IT CLOSES IN ERROR THERE ISN'T A CHIME TO ALERT THE CONTACT OF THE CLOSING. THE CONTACT HAS BEEN HIT SEVERAL TIMES BECAUSE OF THIS FAILURE. *AK UPDATED 2/27/2007 -OVER THE PAST FEW WEEKS THE REAR DOOR WOULD CLOSE IMMEDIATELY AFTER BEING OPENED. THE VEHICLE WAS TAKEN TO THE DEALER BUT HEY DID NOT FIX IT. *NM

Mileage: 28,500

IN DECEMBER WE TOOK OUR 2004 SIENNA IN BECAUSE THE REAR LIFTGATE BEGAN CLOSING ON US EXPECTEDLY. WE HAVE 3 YOUNG CHILDREN AND FEAR THEY WILL BE SERIOUSLY INJURED OR KILLED. I SEE THERE IS AN INVESTIGATION INTO THIS EXACT PROBLEM. BOTH TOYOTA CORPORATE & THE DEALERSHIP HAVE REFUSED TO FIX IT BECAUSE IT IS OUT OF WARRANTY. *NM

Mileage: 38,277

AUTO POWERED REAR DOOR; WHEN POWERED OPENED WILL OPEN ALL THE WAY AND A FEW SECONDS LATER SUDDENLY CLOSE WITHOUT WARNING. IT HAS HAPPENED A FEW TIMES, ONLY IN COLD WEATHER. THIS HAS HAPPENED AFTER TOYOTA FIXED THE HATCH STUDDERING PROBLEM. I WAS INJURED (BRUISED) IN THE HEAD DUE THE DOOR HITTING ME AS IT AUTOMATICALLY CLOSED BY ITSELF (NOTE IT DID NOT STOP CLOSING AFTER IT HIT MY HEAD). *NM

Mileage: 40,000

TL* - THE CONTACT STATED THAT WHILE THE 2004 TOYOTA SIENNA WAS PARKED IN THE DRIVEWAY,AND THE LIFTGATE WAS OPENED, THE DOOR MALFUNCTIONED AND CLOSED HITTING THE CONTACT ON THE HEAD AND THE BACK OF THE SHOULDER, CAUSING HIS KNEE TO HIT THE BACK FENDER. THE IMPACT OF THE LIFTGATE KNOCKED THE CONTACT HALFWAY INSIDE THE VEHICLE. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN INTO THE SERVICE DEALER MENLOBE DODGE TOYOTA IN BOUNTIFUL, UT) AND THEY STATED THAT THEY COULDN'T DO ANYTHING TO REMEDY THE ISSUE. THE CONTACT CAN PROVIDE COPY OF THE INVOICE FROM THE SERVICE DEALER. *JB UPDATED 04/16/07 *TR

Mileage: 41,000

I OWN A 2004 TOYOTA SIENNA, PURCHASED NEW, FROM THE PALMER'S AIRPORT TOYOTA IN MOBILE, AL. IN LATE 05, THE BACK HATCH LIFT STRUTS STARTED FAILING. FIRST IT OPENED SLUGGISHLY, AND PROCEEDED TO SHUT SPONTANEOUSLY. THESE FOLLOWING ARE THE 5 INCIDENTS OCCURRING BETWEEN DEC. 05 - JAN. 07: HATCH CAME DOWN ON HUSBAND'S HEAD; HATCH COMPLETELY CLOSED ON MY 9 YEAR OLD SON'S HAND; HATCH STRUCK ME IN THE BACK OF HEAD AND NECK; CAME DOWN ON MY FATHER'S HEAD; AND STRUCK MY BROTHER ACROSS BROW. MY HUSBAND HAS NOTIFIED THE DEALERSHIP OF THE PROBLEM. HUSBAND FILED REPORT WITH TOYOTA US HQ. HOWEVER, WE DON'T FEEL TOYOTA HAS TAKEN THIS SERIOUSLY. WE FOLLOWED UP W/TOYOTA ON GETTING THE PARTS REPLACED AS THEY HAVE DECIDED THIS ISN'T "IMPORTANT" ENOUGH TO ISSUE A RECALL. (WE RESEARCHED MANY SIMILAR CASES ON THE INTERNET). WE WERE TOLD THESE PARTS WERE SO "NEW" NO ONE WOULD HAVE THEM BUT TOYOTA. THE COST WILL BE $400+ FOR PARTS. AS A FAMILY WITH AN AUTISTIC CHILD, WE ARE FORCED TO TAKE MONEY DESIGNATED FOR HIS NECESSARY MEDICAL BILLS TO PAY FOR THIS REPAIR TO PREVENT SERIOUS INJURY! THE LIFTS FAILURE HAS MADE IT DIFFICULT FOR ANYONE TO OPEN. THE DOOR IS UNPREDICTABLE, SO AS A PRECAUTION, I HAVE TO GET MY AUTISTIC SON TO STAND IN THE OPENING WHILE I LOAD MY GROCERIES! I HAVE TO DO IT QUICKLY, BECAUSE THE DOOR IS SO HEAVY HIS ARMS GET TIRED. IF HE IS NOT WITH ME THAN I HAVE TO USE A 5 FT. WOODEN POLE, THAT I CARRY WITH ME FOR THIS ISSUE, TO PROP OPEN THE DOOR. SOON, I WILL HAVE TO LOAD MY PACKAGES THROUGH THE PASSENGER DOORS, FORGETTING ALL ABOUT THE BACK 3 SEATS, AND CARGO AREA THAT I PAID FOR. I HOPE SOMEONE WILL TURN UP THE HEAT ON TOYOTA TO ISSUE A NECESSARY RECALL ON THESE HATCH STRUTS. I DON'T FEEL THAT I SHOULD PAY FOR A COMMONLY OCCURRING VEHICLE DEFECT THAT PEOPLE NATIONWIDE ARE DEALING WITH! I HOPE IT DOESN'T TAKE THE DEATH OF AN INNOCENT TODDLER BEFORE SOMEONE INTERVENES WITH A TIMELY RECALL! THANK YOU FOR YOUR ATTENTION TO THIS MATTER! *NM

Mileage: 37,000

2004 TOYOTA SIENNA MINIVAN POWER LIFT GATE CLOSES IN AN UNCOMMANDED MANNER. THIS HAS HAPPENED WITH SEVERAL TIMES WITH MYSELF AND MY WIFE WHILE LOADING ITEMS IN THE REAR OF THE VAN. I FEAR THAT IT IS A REAL SAFETY ISSUE IF MY WIFE OR CHILD WOULD HAPPEN TO BE UNDER THERE AND NOT MOVE OUT OF THE WAY FAST ENOUGH. *NM

Mileage: 78,000

LIFTGATE CLOSES UNEXPECTED WITHOUT ANY INPUT AFTER BEING OPENED. IT HAS CLOSED ON MY WIFE'S HEAD, MY 4 YR OLD, THE BAGGER AT THE GROCERY STORE, AND MYSELF. MY 4 YR OLD HAD A BRUISE ON HER HEAD. THIS HAS BEEN HAPPENING FOR ABOUT 2 MONTHS. IT WAS JUST ONCE IN A WHILE AT FIRST, BUT NOW IT WON'T STAY OPEN AT ALL WITHOUT BEING SUPPORTED BY HAND. I'VE GONE TO THE LOCAL TOYOTA DEALER AND THEY WANT TO REPLACE THE "STAYS" AT A COST TO ME OF SEVERAL HUNDREDS OF DOLLARS. NO REPAIR HAS BEEN MADE YET. *JB

Mileage: 36,830

2004 TOYOTA SIENNA LIFT-GATE STRUTS ON THE REAR HATCH FAILED. BOTH STRUTS LEAKED, THEN COMPLETELY FAILED CAUSING THE LIFT GATE TO FALL. LIFT GATE NO LONGER STAYS OPEN, BUT COMPLETELY DROPS. *JB

Mileage: 46,500

THE LIFTGATE ON MY 2004 TOYOTA SIENNA CLOSES UNINTENTIONALLY AND UNEXPECTEDLY. THIS PROBLEM STARTED A COUPLE OF MONTHS AGO. IT HAS TRAPPED ME SEVERAL TIMES NOW. I HAVE TO USE THE KEY (IN MY HAND OR POCKET) TO GET IT TO REOPEN. IT CLOSES SILENTLY SO THAT YOU DON'T KNOW THAT IT IS HAPPENING UNTIL IT IS TOO LATE. IT POSES A VERY DANGEROUS SITUATION FOR MY WIFE AND KIDS (9 AND 12) IF THEY WERE TO BE TRAPPED. I NOW AM CONSCIOUS OF THIS FAILURE AND WATCH FOR THE DOOR CLOSING AND SIMPLY QUICKLY MOVE OUT OF THE WAY. *NM

Mileage: 36,500

INTERMITTENTLY THE BACK LIFT DOOR ON OUR 2004 TOYOTA SIENNA XLE MINIVAN CLOSES UNEXPECTEDLY. SO FAR, NO ONE HAD BEEN INJURED BY THE CLOSING DOOR, BUT WE HAVE HAD A COUPLE OF VERY CLOSE CALLS. THIS HAPPENS WHEN ONLY THE DOOR HAS BEEN RAISED USING THE REMOTE CONTROL AND MOST OFTEN ON COOL WET DAYS.. *NM

TOYOTA SIENNA 2004 WITH POWER LIFT GATE. OPENED THE LIFT GATE ON THE VAN WE JUST PURCHASED AND THE LIFT GATE STARTED TO COME BACK DOWN HITTING MY WIFE IN THE HEAD WHILE SHE WAS TRYING TO LOAD SOMETHING INTO THE VAN. *NM

Mileage: 40,000

THE POWER LIFT GATE HAS TWICE REVERSED OPERATION FOR NO APPARENT REASON AND WITHOUT WARNING. THE FIRST TIME I NOTICED AND WAS ABLE TO MOVE OUT OF THE WAY. THE SECOND TIME, MY WIFE WAS ABOUT TO WALK UNDER IT AND ENDED UP HITTING HER HEAD RATHER HARD ON IT. THE VAN IS ALMOST 3 YEARS OLD. IT IS CURRENTLY AT THE DEALERSHIP SERVICE CENTER, WHO INITIALLY SUSPECTED THE CAUSE TO BE SOME SENSORS WITHIN THE LIFTGATE. *JB

Mileage: 56,000

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE LIFTGATE WAS OPENED BUT THE DOOR MALFUNCTIONED AND CLOSED HITTING THE CONTACT ON THE HEAD AND THE BACK OF THE SHOULDER. THE IMPACT OF THE LIFTGATE KNOCKED THE CONTACT HALFWAY INSIDE THE VEHICLE. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE SERVICE DEALER FOR REPAIRS. THE MANUFACTURER WAS ALERTED WHO PROVIDED A CLAIM #.

Mileage: 34,000

WHILE LOADING GROCERIES, I OPENED THE LIFTGATE ON OUR 2004 TOYOTA SIENNA AND IT SLAMMED SHUT. APPARENTLY THE LIFTGATE STRUTS HAVE GONE BAD. *NM

Mileage: 42,900

REAR POWER HATCH CAME DOWN ON MY BACK 2 TIMES ABOUT AN 1 HOUR APART. ABOUT A MONTH AGO THEY REPLACED THE REAR STRUTS FOR THE SAME PROBLEM, THE HATCH CAME DOWN ON A CAR WASH ATTENDANT. *NM

Mileage: 24,700

DT*: THE CONTACT STATED THE REAR LIFT GATE MALFUNCTIONED ON A WORSENING BASIS AND ALMOST CLOSED ON THE CONTACT'S HEAD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THE REAR SUPPORT DEVICE OF THE LIFTGATE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL DUE TO THE VIN. THE VEHICLE WAS CURRENTLY AT THE DEALERS FOR FURTHER REPAIRS.

Mileage: 45,000

THE POWER SLIDING DOOR DOES NOT STAY OPEN WHEN ON A DOWNHILL SLOPE - THE DOOR OPENS FULLY THEN CLOSES IMMEDIATELY. THE DEALER HAS TRIED TO FIX IT THREE TIMES WITHOUT SUCCESS. *NM

Mileage: 6,500

1. OPENED REAR DOOR ON 2004 TOYOTA SIENNA. 2. THE HYDRAULIC STRUTS FAILED AND DOOR FELL ON MY HEAD. NO SEVERE INJURY. 3. AT THIS POINT, I'M LOOKING TO REPLACE THE STRUTS BUT THE COST IS ABOUT $450. *NM

Mileage: 60,000

REAR HATCH STRUTS FAILED ON 2004 TOYOTA SIENNA, CAUSING REAR HATCH TO SLAM SHUT. *NM

Mileage: 53,800

STRUTS ON TAILGATE FAILED TO KEEP DOOR OPEN. *JB

Mileage: 35,007

THE LIFTGATE "SLIPPED", FAILED AND CAME DOWN ON THE OWNER. BECAUSE IT WAS SET FOR AUTO CLOSURE, IT CAME DOWN WITH A MECHANICAL FORCE BEHIND IT. I HAD TO DISABLE THE AUTO CLOSURE BECAUSE OF THIS AND THEN IT JUST CAME CRASHING DOWN BY GRAVITY. IT WOULD START TO SLIP SLOWLY SO YOU DIDN'T KNOW IT WAS HAPPENING, THEN PAST A CERTAIN POINT, JUST CAME FLYING DOWN. *JB

Mileage: 15,000

MY 4 YEAR OLD DAUGHTER HAD HER HAND CAUGHT AND HELD IN THE TRAILING EDGE (REAR EDGE) OF THE POWER SLIDING DOOR ON OUR 2004 TOYOTA SIENNA LX WE REVERSED THE DOOR AS SOON AS POSSIBLE, BUT SHE WAS HELD FOR ABOUT 10 SECONDS WITH THE DOOR TOTALLY CLOSED OVER HER MID PALM. THIS LED TO A CUT OVER THE PALM, BUT SHE IS NOW USING THE HAND NORMALLY. I DO NOT THINK THERE IS ANY LONG TERM DAMAGE. I AM A HAND SURGEON BY PROFESSION AND AM CONCERNED THAT THE DOOR HAS NO SENSORS FOR REVERSAL WHEN CLOSING AGAINST RESISTANCE, OTHER THAN SOME SENSORS ON THE FRONT EDGE OF THE DOOR IN THE MOLDING. IN MY OPINION, SERIOUS INJURY COULD OCCUR TO ANY LIMB THAT GETS CAUGHT IN THE TRAILING EDGE SINCE THERE IS NOTHING TO SENSE OR PREVENT THE DOOR CLOSING ON A LIMB. I WOULD HOPE SOME SORT OF SENSOR COULD BE PLACED AT THE MOTOR LEVEL SIMILAR TO THE ANTI PINCH MECHANISM OF POWER WINDOWS. I DESCRIBED THE PROBLEM TO TOYOTA AND THEIR RESPONSE WAS LESS THAN ENCOURAGING OR HELPFUL. THE DOOR IS FUNCTIONING NORMALLY AND THIS IS JUST HOW THE DESIGN WORKS. THE DESIGN NEEDS HELP IMO. *NM

I HAD A PROBLEM WITH THE HATCH DOOR ON MY 2004 TOYOTA SIENNA CLOSING WITHOUT WARNING AND CONTINUING TO CLOSE WHEN IT CAME IN CONTACT WITH MY BACK. I WROTE TO MY DEALER (SLOANE TOYOTA IN GLENSIDE, PA) ABOUT THE PROBLEM IN MARCH 2005 (I HAVE COPIED THE TEXT OF THAT MESSAGE AT THE BOTTOM OF THIS COMPLAINT), AND THEY TOLD ME TO TAKE IT IN TO HAVE IT CHECKED OUT. I TOOK IT TO A LOCAL DEALER (PERUZZI TOYOTA IN HATFIELD) AND THEY "FIXED" IT, BY REPLACING A SWITCH, I BELIEVE. I ASKED IF THIS WAS A KNOWN DEFECT AND THEY TOLD ME NO. I RECENTLY SAW AN ARTICLE IN THE PHILADELPHIA INQUIRER THAT IDENTIFIED THIS AS AN ISSUE THAT HAS INJURED SOME PEOPLE. I BELIEVE THAT THIS IS A THREAT TO CAUSE SERIOUS, POTENTIALLY, FATAL INJURY. TEXT OF MESSAGE FROM MARCH 2005: TO SLOANE TOYOTA SENT VIA E-MAIL ON MARCH 22, 2005 I BOUGHT A 2004 SIENNA FROM MICHAEL LISS AT SLOANE IN MAY 2004. I RECENTLY HAD A PROBLEM OCCUR WITH THE REAR HATCH DOOR CLOSING WITHOUT BEING PROMPTED AND WITHOUT AUDIBLE WARNING. IT CAME DOWN ON MY BACK AND COULD HAVE SERIOUSLY INJURED ME. IT DID NOT GO BACK UP WHEN IT CAME IN CONTACT WITH MY BODY, BUT RATHER CONTINUED TO SHUT. WE HAVE SCHEDULED SERVICE WITH LOCAL TOYOTA DEALER, BUT I WANTED TO NOTIFY TOYOTA OF THIS ISSUE. I COULD NOT FIND A WAY TO SUBMIT AN E-MAIL NOTE TO TOYOTA CORP., SO I'M SENDING ONE TO YOU. IS THIS A KNOWN DEFECT WITH THE 2004 SIENNA? HAS THEIR BEEN A RECALL NOTICE ISSUED? THIS DEFECT COULD CAUSE PERMANENT INJURY (OR DEATH TO A YOUNG CHILD). *NM

Mileage: 11,000

DT*: THE CONTACT STATED THE HYDRAULICS THAT HELD THE HATCH OPEN FAILED AND CAUSED THE HATCH TO FALL. THE DEALERSHIP REPLACED THE HYDRAULIC ASSEMBLY.*AK UPDATED 1/25/2006 - *NM

Mileage: 38,219

DT*: THE CONTACT STATED THE BUTTON ON THE KEY TO OPEN THE HATCH WAS DEPRESSED AND THE HATCH WENT UP, THEN IMMEDIATELY WENT DOWN AND WOULD NOT STAY OPEN. TO ENSURE THE HATCH WOULD STAY OPEN, THE CONTACT HAD TO HOLD IT UP. THE DEALERSHIP DETERMINED THE SHOCKS WERE DEFECTIVE AND THE SHOCKS WERE REPLACED.

Mileage: 72,000

REAR LIFT GATE OF 2004 TOYOTA SIENNA VAN UPON REACHING FULL OPEN POSITION USING THE AUTOMATIC OPENER WILL REVERSE ITSELF AND CLOSE. THIS EVENT OCCURS WHEN THE OUTSIDE TEMPERATURE IS BELOW 50 DEG F. THE LATEST EVENT WAS 8/29/06 THIS EVENT HAS OCCURRED NUMEROUS TIMES IN THE PAST YEAR. THE DEALER COULD NOT DUPLICATE THE PROBLEM IN THE SHOP. THERE HAVE BEEN NO INJURIES INVOLVED, BUT THE LIFTGATE HAS HIT ME ON THE BACK OF THE HEAD SEVERAL TIMES. *NM

Mileage: 25,246

THE RIGHT REAR AUTOMATIC DOOR CLOSURE MECHANISM EXPLODED SENDING PLASTIC SHRAPNEL FORWARDS HITTING MY WIFE IN THE FACE. SHE WAS SITTING SIDEWAYS WITH HER FEET OUT OF THE VAN SHE REACHED BACKWARDS AND PRESSED THE CLOSE BUTTON LOCATED ON THE PILLAR. THERE WAS A BIG NOISE THAT SOUNDED LIKE A ROCK HITTING THE VAN. WE LOOKED FOR DAMAGE TO VAN THEN DISCOVERED THE BROKEN CABLE DANGLING AND THE DOOR WOULD NOT CLOSE. LUCKILY MY WIFE HAD SUNGLASSES ON. *NM

Mileage: 35,500

DT*: THE CONTACT STATED WHILE THE LIFT GATE WAS OPENED AUTOMATICALLY WITH THE KEYLESS REMOTE, IT FELL DOWNWARD WITHOUT WARNING. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE HYDRAULIC LIFT GATE ARM SUPPORT DEVICE NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE PROBLEM LATER RETURNED. THE MANUFACTURER WAS NOT ALERTED.

Mileage: 25,000

I OWN A 2004 TOYOTA SIENNA AND THE LIFTGATE STRUTS HAVE FAILED. NO INJURIES AS OF 8/27/06. *JB

REAR HATCH UNEXPECTEDLY FELL ONTO HEAD. *JB

THE LIFTGATE ON MY 2004 TOYOTA SIENNA MINIVAN, WHICH IS EQUIPPED WITH A AUTOMATIC OPENING AND CLOSING FEATURE, WILL SOMETIMES START TO CLOSE WHEN IT IS IN THE OPEN POSITION. ALTHOUGH I REPORTED IT AS ONE INCIDENT DATE PER YOUR FORM BELOW, THE PROBLEM REALLY OCCURS INTERMITTENTLY THROUGHOUT THE WINTER SEASON. THE PROBLEM SEEMS TO ALWAYS OCCUR ONLY WHEN THE TEMPERATURE IS BELOW FREEZING. BOTH MY WIFE AND I HAVE HIT OUR HEAD ON NUMEROUS TIMES WHEN WE ARE UNPACKING THE CAR FROM THE REAR AND THE LIFTGATE STARTS TO CLOSE WITHOUT ANY PROMPTING FROM US. I REPORTED THE CAR TO THE DEALER ONCE AND THEY TOOK A LOOK AT IT AND COULD FIND NO PROBLEMS. ONCE AGAIN, THE PROBLEM SEEMS TO BE TRIGGERED BY THE COLD WEATHER. TOYOTA NEEDS TO BE RESPONSIBLE AND FIX THE PROBLEM BEFORE SOMEONE LOOSES AND EYE OR POTENTIALLY GETS KILLED BY WALKING FULL SPEED INTO THE CLOSING LIFTGATE. *JB

Mileage: 8,000

2004 SIENNA HATCH FAILING (LIFT-GATE STRUTS). *NM

2004 TOYOTA SIENNA VAN TAILGATE DROPS, HYDRAULIC NOT FUNCTION FELL ON MY HEAD IT IS PERMANENTLY MALFUNCTIONING. *JB

Mileage: 38,100

2004 TOYOTA SIENNA REAR HATCH HYDRAULICS NO LONGER HOLD UP THE HATCH. THE COST TO REPLACE THESE IS $167.71 EACH!! I HAVE HAD NUMEROUS OTHER PROBLEMS ALREADY WITH THE VEHICLE IN THE TWO YEARS I HAVE OWNED IT....CRACK IN RADIATOR, FAILED MOTOR ON AUTOMATIC WINDOW, DRIVE SHAFT HAD TO BE REPLACED...WAND WITH WIPERS ETC..HAD TO BE REPLACED. I AM BEGINNING TO THINK I GOT A LEMON. BUT THE HYDRAULICS ON THE HATCH...AFTER ONLY TWO YEARS. FOUND AN ARTICLE THAT THIS WAS BEING INVESTIGATED BY YOU GUYS INVOLVING APPROXIMATELY 400,000 VEHICLES. HAS THERE BEEN ANY RESOLUTION TO THIS? *NM

Mileage: 67,000

JULY 15, 2006 NOTED THAT REAR HATCH WOULD NOT RISE WHEN COMMANDED NOR WOULD IT STAY UP WHEN OPENED MANUALLY. TOOK TO AUTHORIZED DEALER SHOP AND WAS TOLD THAT BOTH REAR HATCH STAYS (STRUTS) HAD LEAKS AND WOULD NEED TO BE REPLACED. QUOTE WAS 430$+ FOR REPAIR. VEHICLE IS LESS THAN 36 MONTHS OLD, BUT HAS MORE THAN 36,000 MILES. FOUND SIENNA OWNERS WEBSITE ON INTERNET WHICH DIRECTED ME TO TOYOTA TECHNICAL SERVICE BULLETIN #BO003-4. IDENTIFIES THIS PART AS A KNOWN DESIGN DEFICIENCY. *JB

Mileage: 45,000

AFTER PICKING UP OUR VEHICLE FROM NAPERVILLE TOYOTA SERVICE ON JUNE 20TH, 2006, WHERE IT WAS BROUGHT IN FOR AN OIL CHANGE AND CHECK-UP, IT WAS DISCOVERED THE REAR HATCH STRUTS HAD FAILED OVERNIGHT, SIMULTANEOUSLY, AND WITHOUT WARNING. THIS FAILURE CAUSED THE REAR DOOR TO OPEN AS USUAL BUT SUBSEQUENTLY SLAM DOWN ON THE VEHICLE OWNER WITH FULL FORCE ONTO THEIR HEAD. ALTHOUGH THE INJURY SUSTAINED WAS MINOR, THE REAR DOOR WAS UNABLE TO OPERATED AUTOMATICALLY AND HAD TO BE PHYSICALLY HELD OPEN TO LOAD OR UNLOAD ANY CARGO IN THE BACK. BOTH THE DEALERSHIP AND THE NATIONAL TOYOTA CONSUMER SERVICE HOTLINE WERE INFORMED OF THE SAFETY ISSUE. THE REPAIRS TO THE VEHICLE WERE QUOTED AT $430.00 BECAUSE THE WARRANTY WAS OVER BY ONLY 431 MILES. ( CASE # 200607080129). THERE WAS AN OFFER OF A 50 DOLLAR LABOR DISCOUNT UPON COMPLAINT. *JB

Mileage: 36,451

5 YEAR OLD SON HAD WRIST BROKEN BY AUTOMATIC SLIDING DOOR IN MINIVAN. DOOR CLOSED ON HIS WRIST, FRACTURING BOTH ARM BONES. DOOR CLOSED ON HIS ARM AND DID NOT RE-OPEN IMMEDIATELY AS DOOR IS DESIGNED TO DO. *NM

THE REAR DECK LID ON MY 2004 SIENNA XLE LIMITED VAN HAS A REMOTE AUTOMATIC OPEN & CLOSE FEATURE. I USED THE AUTO OPEN AND WHILE PLACING ITEMS IN THE REAR STORAGE AREA, THE DECK LID CLOSED (UNDER POWER) WITHOUT COMMAND, STRIKING ME AND MY SON. THE AUTO-STOP FEATURE DIDN'T ENGAGE UNTIL I PUSHED VERY HARD AGAINST THE LID. AS SOON AS I LET GO, IT CAME DOWN AGAIN. THERE WERE NO PRIOR INCIDENTS OR ANY UNUSUAL BEHAVIOR TO INDICATE A PROBLEM WITH THE OPERATION OF THE DECK LID. THE LID HASN'T WORKED SINCE AND IT WON'T STAY OPEN WITHOUT SOMEONE HOLDING IT. A WEEK AFTER THE INCIDENT I FOUND A TOYOTA TECHNICAL SERVICE BULLETIN BO0003-04 THAT STATES "BACK DOOR STAYS FOR 2004 MODEL YEAR SIENNA VEHICLES HAVE BEEN REDESIGNED IN ORDER TO PROVIDE IMPROVED RESISTANCE TO SEAL DAMAGE AND PREVENT LEAKAGE." I CHECKED MY BACK DOOR STAYS (GAS OR HYDRAULIC FILLED STRUTS) AND THEY WERE BOTH LEAKING. I CHECKED THE INTERNET USER FORUM "SIENNACLUB.ORG" AND FOUND SEVERAL SIMILAR COMPLAINTS FROM SIENNA OWNERS IN THE U.S. AND CANADA. IN MY OPINION, THE UNCOMMANDED CLOSING OF A REAR DECK LID IN A MINI-VAN CONSTITUTES A SERIOUS SAFETY HAZARD. JUST A GUESS, MOST MINI-VAN OWNERS HAVE OR TRANSPORT CHILDREN. THERE IS NO WAY A CHILD COULD HAVE STOPPED AND REVERSED THE LID THAT CLOSED ON ME AND MY SON. THIS SHOULD BE A RECALL ISSUE, NOT A SERVICE BULLETIN THAT TOYOTA IS NOT REQUIRED TO DISCLOSE AND IN FACT, CAN CHARGE TO REPAIR. *NM

Mileage: 130,000

ON MARCH 19, 2006 WE FOUND THE REAR CARGO AREA OF OUR 2004 TOYOTA SIENNA FILLED WITH ABOUT AN INCH OF RAIN AND MILDEW BEGINNING TO GROW. AFTER INSPECTING OUR VEHICLE THE DEALER FOUND A POOR SEAL UNDER OUR DOOR AND THE REMEDY WAS CAULKING. AND ACCORDING TO THEM THERE WAS NO MOLD IN THE CARPET. SO I HAVE DECIDED TO HIRE A MILDEW SPECIALIST TO TEST MY VEHICLE. SINCE REPORTING MY SITUATION TO THEM (GOING ON 3 WEEKS) THEY HAVE STILL NOT CHANGED MY CARPET AND THEY ARE NOT PERMITTING US TO USE A LOANER SAYING IT IS NOT COVERED IN THE WARRANTY AND ITS STILL DRIVABLE. BUT I HAVE THREE CHILDREN UNDER THE AGE OF 10 AND I REFUSE TO DRIVE THEM AROUND IN A CARE THAT COULD HARM THEM. I DON'T KNOW HOW TO PROVE IT BUT I THINK THE REASON MY CHILDREN AND I GOT SICK 2 WEEKS PRIOR TO FINDING THE LEAK WAS DUE TO THE MILDEW GROWTH THAT WAS BEGINNING. I VISITED THE DOCTOR WITH DRY MOUTH, HEADACHES, DIZZINESS, VOMITING AND ETC. WITH NO DIAGNOSIS OR ANSWERS AVAILABLE FROM MY DOCTOR, I VISITED THE ER TWICE WITH PNEUMONIA AND SO ON. BUT SINCE WE DECIDED NOT TO USE OUR CAR UNTIL THEY FIX IT, MY CHILDREN AND I HAVE BEEN TEMPORARILY CURED. WE NEED TO HAVE BETTER WAYS OF GETTING EFFECTIVE OUTCOMES. THIS INVESTMENT HAS TOTALLY TURNED OUT FOR THE WORST. WHAT A WASTE OF $31,000. *JB

ON MARCH 19, 2006 WE FOUND THE REAR CARGO AREA OF OUR 2004 TOYOTA SIENNA FILLED WITH ABOUT AN INCH OF RAIN AND MILDEW BEGINNING TO GROW. AFTER INSPECTING OUR VEHICLE THE DEALER FOUND A POOR SEAL UNDER OUR DOOR AND THE REMEDY WAS CAULKING. AND ACCORDING TO THEM THERE WAS NO MOLD IN THE CARPET. SO I HAVE DECIDED TO HIRE A MILDEW SPECIALIST TO TEST MY VEHICLE. SINCE REPORTING MY SITUATION TO THEM (GOING ON 3 WEEKS) THEY HAVE STILL NOT CHANGED MY CARPET AND THEY ARE NOT PERMITTING US TO USE A LOANER SAYING IT IS NOT COVERED IN THE WARRANTY AND ITS STILL DRIVABLE. BUT I HAVE THREE CHILDREN UNDER THE AGE OF 10 AND I REFUSE TO DRIVE THEM AROUND IN A CARE THAT COULD HARM THEM. I DON'T KNOW HOW TO PROVE IT BUT I THINK THE REASON MY CHILDREN AND I GOT SICK 2 WEEKS PRIOR TO FINDING THE LEAK WAS DUE TO THE MILDEW GROWTH THAT WAS BEGINNING. I VISITED THE DOCTOR WITH DRY MOUTH, HEADACHES, DIZZINESS, VOMITING AND ETC. WITH NO DIAGNOSIS OR ANSWERS AVAILABLE FROM MY DOCTOR, I VISITED THE ER TWICE WITH PNEUMONIA AND SO ON. BUT SINCE WE DECIDED NOT TO USE OUR CAR UNTIL THEY FIX IT, MY CHILDREN AND I HAVE BEEN TEMPORARILY CURED. WE NEED TO HAVE BETTER WAYS OF GETTING EFFECTIVE OUTCOMES. THIS INVESTMENT HAS TOTALLY TURNED OUT FOR THE WORST. WHAT A WASTE OF $31,000. *JB

DT*: THE CONTACT STATED UPON ENTERING THE VEHICLE, THE AUTOMATIC SLIDING DOOR SHUT ON A PASSENGER'S FINGER RESULTING IN MINOR INJURIES. THE VEHICLE HAS AN AUTOMATIC PINCH PROTECTION FEATURE THAT FAILED TO ENGAGE. THE VEHICLE WAS SEEN BY A DEALER. THE DEALER SUGGESTED THIS WAS A DESIGN ISSUE THAT ULTIMATELY FAILED AND NO REPAIRS WERE MADE.

Mileage: 15,800

DT*: THE CONTACT STATED THE AUTOMATIC REAR HATCH COMES DOWN WITHOUT PRESSING THE REMOTE. THE HATCH HIT THE CONTACT MULTIPLE TIMES, BUT CAUSED NO INJURY. THE DEALERSHIP DETERMINED THIS IS NORMAL WHEN THE TEMPERATURE IS BETWEEN 15-25 DEGREES, ALTHOUGH THIS OCCURRED AT 30 DEGREES. THE MANUFACTURER DETERMINED THIS WAS WITHIN MANUFACTURER SPECIFICATIONS AND NO REPAIR OR ACTION COULD BE TAKEN. THE DEALERSHIP SUGGESTED THE CONTACT TRY TO MANUALLY HOLD THE REAR HATCH OPEN.

Mileage: 16,500

2004 SIENNA POWER SLIDING DOOR PROBLEMS- SIDE POWER SLIDING DOORS NOT FUNCTIONING PROPERLY AT ALL TIMES. AT TIME THE DOOR WILL SHUT TO HALF WAY POINT AND STOP AND I WILL HAVE TO MANUALLY SHUT IT MYSELF. OR AT TIME THE DOOR WILL NOT SHUT WHEN ANY BUTTONS ARE PRESSED TO PUSH AND NEED TO BE SHUT MANUALLY. TOOK TO THE DEALER AND THEY SAID THEY COULD NOT DUPLICATE PROBLEM, BUT STATED THEY MADE A FEW ADJUSTMENTS. THEY WORKED FINE FOR 3 DAYS THEN PROBLEMS HAPPENED AGAIN TODAY! CONCERNED THAT THE DOOR WILL NOT FUNCTION PROPERLY AND OPEN WITH THE KIDS IN THE CAR WHILE DRIVING! IT IS DIFFICULT TO ASK THE SERVICE PERSON TO FIX A PROBLEM THAT IS NOT HAPPENING AT THE TIME WHEN I TAKE THE CAR IN! BUT, THEY SHOULD BE FAMILIAR WITH THIS PROBLEM AND ABLE TO FIX IT !! *JB

A DEFECT EXISTS WITH THE 2004 TOYOTA SIENNA MINI VAN, AUTOMATIC POWER SIDE DOOR. THIS POWER SIDE DOOR HAS STOPPED FUNCTIONING. THIS FAILURE OCCURRED SUDDENLY, WITHOUT WARNING. THE POWER SIDE DOOR BECAME JAMMED, THROUGH NO FAULT OF ME OR MY FAMILY, AND IS NO LONGER OPERABLE. IT WAS NECESSARY FOR ME TO DRIVE TO THE TOYOTA DEALERSHIP WITH THE POWER SIDE DOOR IN A PARTIALLY OPENED POSITION. THERE IS NOT A MANUAL OVERRIDE FOR THE AUTOMATIC POWER DOOR. I WAS INSTRUCTED BY THE DEALER REPAIR TECHNICIAN TO NOT USE THE POWER SIDE DOOR. I FEEL THIS IS A SERIOUS SAFETY CONCERN. IN THE EVENT THAT IT BECOMES NECESSARY TO USE THE DOOR IN AN EMERGENCY SITUATION, MY FAMILY MAY BECOME TRAPPED. I WAS OFFERED BY THE DEALER TO PAY HALF OF THE APPROXIMATELY $1600.00 REPAIR COST. I FEEL THAT THE POWER SIDE DOOR SHOULD NOT HAVE FAILED IN SUCH A SHORT PERIOD OF TIME IN WHICH I HAVE OWNED THE VEHICLE AND THAT THE REPAIR AND/OR REPLACEMENT SHOULD BE AT THE EXPENSE OF TOYOTA. *NM

Mileage: 50,854

HANDLES IN SECOND ROW WHERE PASSENGERS HOLD ON WHEN THEY ENTER THE VEHICLE ARE LOOSE WHICH MAY EVENTUALLY FALL OFF AND CAUSE INJURY TO PASSENGER WHEN THEY GET ON THE VEHICLE. *JB

2004 TOYOTA SIENNA DEVELOPED PROBLEMS WITH THE BRAKE EQUIPMENT.***NO ANSWER REQUIRED*** *MR ON FOUR OCCASIONS, THE BRAKES HAD BEEN INSPECTED BY MECHANICS AND IN SOME CASES REINSTALLED. THE CONSUMER ALSO EXPERIENCED A GRINDING NOISE ON TWO DIFFERENT TRIPS. THE CONSUMER WAS INFORMED THAT THE GRINDING NOISE WAS COMING FROM THE REAR BRAKES AND DID NOT CONSTITUTE SERIOUS BRAKE PROBLEMS. THE CONSUMER TRIED TO USE THE HITCH MOUNT/BIKE RACK ONLY TO FIND THAT THE HITCH WOULD BOTTOM OUT WHILE ENTERING GAS STATIONS OR EXITING DRIVEWAYS. ALSO, AS AN ALTERNATIVE TO THE HITCH NOT OPERATING PROPERLY, THE CONSUMER ADDED REAR AIR BAGS ON THE SUSPENSION SYSTEM IN ORDER TO GIVE THE VEHICLE ADDITIONAL CLEARANCE AND THEY HAVE FAILED AND OR BLEW OUT ABOUT THREE TIMES. OTHER PROBLEMS: BATTERY FAILURE, REAR BUMPER CLIP NOT HOLDING THE BUMPER IN PLACE, INTERIOR TRIM PIECE ON SEAT DETACHING, GRAB HANDLE TRIM PIECE BREAKING, AND THE CONSUMER'S DAUGHTER'S HAND HAD GOTTEN STUCK IN THE AUTOMATIC DOOR THAT WAS NOT SUPPOSED TO CLOSE DUE TO RESISTANCE IN THE PATH. *SC

Mileage: 21,986

THE REAR HATCH IS REVERSING AND COMING BACK DOWN ON ITS OWN WITHOUT PRESSING ON THE REMOTE. THE CONSUMER ANTICIPATES THAT AN INJURY CAN OCCUR BECAUSE IT COMES DOWN WITH GREAT FORCE. *AK *SC *JB

POWER SLIDING DOOR MALFUNCTIONED THREE TIMES. THE DOOR MALFUNCTIONED, ALMOST CLOSING THE CONSUMER IN IT. TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD IT NEEDED A NEW MOTOR. *AK THE POWER LIFTGATE GOOR MALFUNCTIONED ONCE CLOSING ON THE CONSUMER'S WIFE. THE VEHICLE WA TAKEN TO THE DEALER WHO INSTALLED A NEW MOTOR. THE POWER SLIDING DOORS FAILED THREE TIMES AND EACH TIME THE MOTOR WAS REPLACED. *BF *NM

WHEN THE OUTDOOR TEMPERATURE FALLS INTO THE SINGLE DIGITS OR BELOW THE GAS FILLED LIFTGATE STRUTS FAILED TO HOLD THE LIFTGATE UP. AS A RESULT THE HATCH CLOSES RAPIDLY. THE HATCH HAS FALLEN TWICE HITTING THE OWNER IN THE HEAD AND BACK. THE PART WAS REPLACED, HOWEVER THE PROBLEM RECURRED. *AK *NM UPDATED 1/27/2006 - *NM

Mileage: 27,336

2004 TOYOTA SIENNA. THE VAN CURRENTLY HAS ONLY 5,660 MILES. ODOR PROBLEMS FROM BEGINNING AND EVENTUALLY, IT WAS DISCOVERED THAT WATER HAS BEEN CONTINUALLY FLOODING INTO THE VAN FROM UNDERNEATH. WATER PROBLEM WAS SUPPOSEDLY CORRECTED, BUT THE VAN STILL HAS A STRONG MOLDY ODOR AND PEOPLE DEVELOP CONSTANT HEADACHES WHEN DRIVING IN VAN. VAN WAS BOUGHT AT 2,330 MILES AND MISREPRESENTED AS A DEMO VAN, WHEN ACTUALLY IT WAS PRE-OWNED. APPARENTLY PREVIOUS OWNERS WERE UNABLE TO USE VAN BECAUSE OF BEING SICKENED BY ODOR AND NOW VAN IS STANDING FOR SAME REASON. CURRENTLY IN TALKS WITH DEALER AND MANUFACTURER REGARDING PROBLEM. VAN NEEDS TO BE RETURNED TO DEALER/MANUFACTURER. THIS IS A PROBLEM THAT CANNOT BE CORRECTED SINCE APPARENTLY THERE IS MOLD FROM THE WATER THAT WAS ALLOWED TO STAND FOR ALMOST A YEAR, AND THIS IS A HEALTH ISSUE.*AK

MY TOYOTA SIENNA 2004 MINIVAN AUTOMATIC SLIDING DOORS HAVE FAILED TO OPEN ON EIGHT SEPARATE OCCASIONS SINCE NOVEMBER OF 2004. THE DOORS ARE FROZEN SHUT AND CANNOT EVEN BE OPENED MANUALLY. I HAVE THREE SMALL CHILDREN AND HAVE BEEN FORCED TO HAVE TWO CRAWL IN THROUGH THE REAR TAILGATE OVER THE SEATS OR HAVE THEM CLIMB IN THE DRIVER OR PASSENGER DOOR AND THEN OVER THE SEATS. I HAVE TO LIFT A INFANT IN AN INFANT SEAT INTO THE CAR IN THE SAME MANNER. ONCE YOU TRY TO OPEN THE DOORS THEY FAIL TO RECLOSE COMPLETELY SO WHILE I AM DRIVING THE DOOR OPEN ALARM IS BEEPING BECAUSE THE DOORS ARE NOT FULLY CLOSED, EVEN WHILE THEY STILL CANNOT BE OPENED. I FEEL IT IS A SAFETY ISSUE TO DRIVE WITH THE CHILDREN IN THE REAR THIS WAY, THEY COULD NOT GET OUT QUICKLY IN THE EVENT OF A CRASH OR EMERGENCY AND I AM UNSURE IF THE DOOR IS "OPEN" WHILE WE ARE DRIVING WHILE IT IS BEEPING AND UNABLE TO OPEN/CLOSE. I CALLED THE DEALERSHIP AND WAS TOLD THERE WAS NOTHING THEY COULD DO TO FIX THIS PROBLEM. THE SERVICE DEPARTMENT TOLD ME THAT THEY HAD A HANDFUL OF SIENNAS IN DURING THE LAST FREEZE BECAUSE PEOPLE HAD MANUALLY RIPPED THE DOOR HANDLES OFF TRYING TO OPEN THE DOORS. *AK

ON TWO SEPARATE INCIDENTS AND IN TWO SEPARATE CAR WASH ESTABLISHMENTS, THE SUNROOF ON MY 2004 SIENNA JUST PURCHASED IN JULY '04 LEAKED. INCIDENT #1 BOTH MY HUSBAND AND I WITNESSED THE BACK EDGE OF THE SUNROOF OPEN UP WHILE GOING THROUGH THE DRYING PROCESS AND HENCE THE H2O THAT WAS ON TOP OF THE ROOF AND GLASS TRAVERSED AROUND THE EDGES AND INTO THE CAR. INCIDENT #2 I WAS NOT WATCHING FOR A SIMILAR OCCURRENCE BUT I RECEIVED A BATH OF WATER ON TOP OF MY HEAD, COAT AND LAP. I EXAMINED THE SUNROOF AND IT WAS WET ON AT LEAST 3 SIDES (2 SIDES AND BACK SIDE). UPON LEAVING AND THEN BRAKING H2O CAME DOWN AROUND AND THROUGH THE OPENINGS SURROUNDING THE MAP LIGHTING IN BETWEEN THE TWO FRONT SEATS. WHEN I TOOK THE VEHICLE TO THE DEALER THEY TOLD ME THAT MY SUNROOF IS OPERATING NORMALLY AND THAT A CAR WASH IS NOT A NORMAL CONDITION. I DISAGREED W/THEM. THEY SUBJECTED THE VEHICLE TO HIGH PRESSURE WATER BUT DID NOT RE-CREATE THE PROBLEM BECAUSE THEY DID NOT TAKE THE VEHICLE THROUGH A CAR WASH. THEY WERE QUESTIONED ON THIS. THEY'RE STILL CONTENDING THAT MY CAR IS FINE. I SAY IT IS NOT, A SUNROOF ON A 2004 VEHICLE W/LESS THAN 10K MILES SHOULD NOT LEAK OR OPEN UP. INVESTIGATING THIS WOULD BE APPRECIATED. *NM

Mileage: 6,000

I LIVE ON THE US-CANADIAN BORDER IN NORTH DAKOTA. WE HAVE A LOT OF SNOW AND VERY COLD WINTERS. WE HAVE FOUND THAT AS WE DRIVE THE VEHICLE ANY SNOW THAT ACCUMULATES ON THE ROOF THAT MELTS DRIPS DOWN INTO THE SLIDING DOORS ON BOTH SIDES. THE RUBBER SEAL CATCHES THE WATER, AS IT SHOULD, AND THEN THE WATER REFREEZES, SOMETIMES IN A MATTER OF SECONDS DUE TO THE EXTREME COLD. THIS CAUSES THE DOORS TO FREEZE SHUT. NO AMOUNT OF PULLING OR PUSHING WILL OPEN THEM. THIS HAS HAPPENED ON SEVERAL OCCAISIONS. WE HAD HOPED THAT ONCE TEMPS. STAYED BELOW FREEZING AS THEY DO DEC.-FEB. IT WOULD NOT BE A PROBLEM, BUT APPARENTLY JUST DRIVING FOR EXTENDED PERIODS OF TIME IS ENOUGH TO CAUSE THE SNOW TO MELT THUS CAUSING THE FREEZING DOOR PROBLEM. THIS IS A SERIOUS PROBLEM BECAUSE: 1) I CANNOT GET MY 3 CHILDREN INTO THE VEHICLE AND 2) IF WE WERE IN A CRASH AND THE DOORS FROZE SHUT I WOULDN'T BE ABLE TO GET MY CHILDREN OUT OF THE VEHICLE IN A TIMELY MANNER. *AK I HAVE CONTACTED TWO DIFFERENT TOYOTA DEALERS. NEITHER DEALER HAD HEARD OF THE PROBLEM OR OFFERED ANY SOLUTION. I CONTACTED THE NATIONAL NUMBER FOR TOYOTA AND FILED A FORMAL COMPLAINT. THEY TOO, HAD NOT HEARD OF THIS PROBLEM AND DID NOT OFFER ANY SOLUTIONS.

WHEN THE MANUAL SLIDING DOOR WINDOW WAS OPEN THE DOOR WOULD NOT STAY IN THE OPEN LOCKED POSITION. IF THE CONSUMER WAS PARKED ON A HILL THE DOOR WOULD NOT STAY OPEN AND CLOSED ON THE CHILDEN EXITING THE VEHICLE. *AK *NM

REAR DRIVER'S SIDE DOOR CAME OFF THE TRACK. AS A RESULT, DOOR DID NOT SHUT PROPERLY. *AK

Mileage: 19,000

WHEN OUR VEHICLE WAS JUST PURCHASED, WE HAD BROUGHT IT HOME AND WAS SHOWING IT TO FAMILY WHEN OUR 2-YEAR OLD SON PULLED ON THE SLIDING DOOR HANDLE, AND THE DOOR BEGAN TO OPEN (WE THOUGHT THE CHILD LOCKS WERE ON, BUT THIS WAS NOT THE CASE). HE WAS SURPRISED AND WAS AFRAID OF FALLING OUT OF THE VAN, SO HE JUST HELD ONTO THE HANDLE. AS THE DOOR WAS OPENING, HIS HEAD THEN WAS DRAGGED BETWEEN THE SLIDING DOOR AND THE SIDE OF THE VAN. BUT THE VAN DOOR DID NOT STOP OPENING. IT JUST CONTINUED OPENING, EXERTING EVEN MORE FORCE ON OUR SON'S HEAD. FORTUNATELY WE WERE ABLE TO GRAB THE DOOR AND FORCEFULLY PULL IT BACK CLOSED BEFORE OUR SON WAS HORRIBLY INJURED. WE WERE UNDER THE ASSUMPTION THAT THE SAFETY FEATURE OF THE SLIDING DOORS WOULD HAVE STOPPED THE DOOR FROM OPENING WHEN IT FELT RESISTANCE, BUT THAT WAS OBVIOUSLY NOT THE CASE. *AK

REAR MANUAL PASSENGER DOOR IN TOYOTA SIENNA LE (8 PASSAGER) DOES NOT LATCH UNDER CERTAIN CONDITIONS ( WE HAVE NARROWED IT DOWN TO WHEN WINDOWS ARE LEFT OPENED). IN TEXAS DUE TO HEAT CONDITIONS, WINDOWS ARE LEFT OPEN DURING SPRING AND FALL SEASONS. MY DOGS HAVE BEEN STRUCK NUMEROUS TIMES BY "NON-LOCKING" DOORS AND IT HAS ALSO CAUGHT MY HAND ONCE (WHEN PARKED AT AN INCLINE). THIS IS VERY DANGEROUS AND WE HAVE INSTRUCTED OUR KIDS TO ONLY USE THE RIGHT SIDE POWER DOOR DUE TO THIS SAFETY ISSUE. DEALER HAS INDICATED THEY CANNOT FIX THE PROBLEM. FOR A VEHICLE DESIGNED FOR FAMILY USE (INCLUDING KIDS), THIS ISSUE NEEDS TO BE RESOLVED BEFORE KIDS GET HURT.*AK

Mileage: 5,000

REAR MANUAL PASSENGER DOOR IN TOYOTA SIENNA LE (8 PASSAGER) DOES NOT LATCH UNDER CERTAIN CONDITIONS ( WE HAVE NARROWED IT DOWN TO WHEN WINDOWS ARE LEFT OPENED). IN TEXAS DUE TO HEAT CONDITIONS, WINDOWS ARE LEFT OPEN DURING SPRING AND FALL SEASONS. MY DOGS HAVE BEEN STRUCK NUMEROUS TIMES BY "NON-LOCKING" DOORS AND IT HAS ALSO CAUGHT MY HAND ONCE (WHEN PARKED AT AN INCLINE). THIS IS VERY DANGEROUS AND WE HAVE INSTRUCTED OUR KIDS TO ONLY USE THE RIGHT SIDE POWER DOOR DUE TO THIS SAFETY ISSUE. DEALER HAS INDICATED THEY CANNOT FIX THE PROBLEM. FOR A VEHICLE DESIGNED FOR FAMILY USE (INCLUDING KIDS), THIS ISSUE NEEDS TO BE RESOLVED BEFORE KIDS GET HURT.*AK

Mileage: 5,000

WHILE DRIVING DRIVER'S SIDE SLIDING DOOR LOCKED AND UNLOCKED FOR NO REASON. VEHICLE WAS TAKEN TO THE DEALERSHIP, WERE THEY REPLACED THE MOTOR LATCH AND A HINGE. *AK

DRIVER SIDE OUTSIDE DOOR HANDLE WOULD GET JAMMED IN THE OPEN POSITION. THE INTERIOR LIGHTS WOULD BE ON, WHICH WAS NOTICEABLE IF IT WAS DARK OUTSIDE. BUT IF IT WAS BRIGHT AND SUNNY IT WAS EASY TO MISS. THE DOOR APPEARS TO BE CLOSED, BUT IT WAS NOT. A FEW TIMES I STARTED DRIVING WITH THIS CONDITION, AND THE DRIVER SIDE DOOR FLEW OPEN WHEN I TURNED! YOU WOULD HAVE TO STOP THE CAR, AND GET OUT AND PUSH THE OUTSIDE HANDLE BACK TO ITS NORMAL POSITION FOR THE DOOR TO STAY SHUT. I TOOK IT TO THE DEALER, AND THEY JUST SQUIRTED SOME LUBRICATION INTO THE HANDLE. THIS SEEMS LIKE A SHORT TERM FIX, AND IT COULD START HAPPENING AGAIN. *AK

WE OWN A 2004 TOYOTA SIENNA LIMITED AWD. THE VEHICLE WAS PARKED ON A 10 % GRADE, THE BUTTON TO OPEN THE PASSENGER SIDE AUTO SLIDING DOOR WAS PUSHED TO OPEN THE DOOR. RATHER THAN OPENING SLOW AND CONTROLLED AS NORMAL, THE DOOR SHUT BACK AT SUCH SPEED AND STRENGTH THAT IT RIPPED THE DOOR OFF THE TRACKS AND UP INTO THE REAR WINDOW. THIS DID SEVERAL THOUSAND DOLLARS OF DAMAGE TO THE CAR...THIS IS HOW HARD THE DOOR SLAMMED OFF THE TRACKS, MY SON WAS STANDING BY THE DOOR TO GET IN AND WAS KNOCKED BACKWARDS ONTO THE GROUND. A SMALLER CHILD WOULD HAVE BEEN SERIOUSLY INJURED! TOYOTA ACTUALLY KEPT OUR CAR FOR 3 WEEK SO THEY COULD FLY IN ENGINEERS FROM HEADQUARTERS TO INVESTIGATE... WHEN PRESSED FOR INFORMATION, WE WERE TOLD THIS IS NOT THE FIRST TIME IT HAS HAPPENED, THE MANAGER AT OUR DEALERSHIP WAS AWARE OF 5 OTHER CASES. *LA

Mileage: 10,000

2004 TOYOTA SIENNA CE MODEL SLIDING DOORS PROBLEM. BOTH SLIDING DOORS INSIDE PANELS POP UP AT LEAST 1 INCH FROM THE DOOR FRAME. THIS CAUSING THE SLIDING DOOR JAM DURING OPENING & CLOSING. ONE SIDE OF THE DOOR FAILED TO OPEN. *LA

Mileage: 6,000

THE CONSUMER STATED THAT WHILE THE PASSENGER WAS GETTING OUT OF THE CENSORED SLIDING DOOR, THE DOOR DID NOT RETRACT AND THE PASSENGERS ARM GOT CAUGHT IN THE DOOR WHICH RESULTED IN INJURY. THE DEALER SERVICED THE VEHICLE BUT COULD NOT DUPLICATE THE PROBLEM. MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *NLM

THE CONSUMER STATED THAT WHILE HIS 4YR OLD CHILD WAS GETTING OUT OF CENSORED SLIDING DOOR THE CHILD'S RIGHT LEG BECAME CAUGHT IN DOOR AND SUSTAINED A DEEP CUT. THE CONSUMER HAD TO HIT THE DOOR TO RETRACT IT. THE DEALERS SERVICE TECHNICIAN COULD NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *NLM