2015 TOYOTA SIENNA Unknown Or Other Problems

41 complaints about Unknown Or Other

41
Complaints
2
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (41)

Mar 26, 2025

Water intrusion from front sunroof when vehicle is parked at a 5% grade with the nose downward. Multiple vehicles exhibit this issue. Toyota is not creating any TSB and will mot even remedy it even if we have an extended warranty. Here is a link to the discussion thread: [XXX] I have not posted on this thread but I have the exact same issue for years. Toyota dealerships want me to first pay $1000 in labor to pull down the headliner and test. Then ask the warranty to cover the assembly, if they don't cover it... then I am on the hook for the work. The missing seam sealer is a common issue that will not manifest inside the 3yr / 36k mile warranty. My issue started around 2020 that I noticed and every dealership would not help me other than place a large burden on me. This can impact the electrical and the airbag curtains. The issue needs to have a seal sealer added to the sunroof assembly as the fix. As a family vehicle, this is a dangerous issue for multiple occupants in a single 7 or 8 person hauler minivan. Please ask Toyota remedy this issue that has been going on for over a decade. Please ask them to stop forcing customers to have sunroofs and panoroofs... when they can't build it correctly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Jul 11, 2024

I turned in my Toyota on 7/10/24 for a recall on the sliding doors and was told the vehicle needed tobe taken to the mobility dealer; SacVans Mobility, that modified it, for the repair. SacVans said they wanted a diagnostic fee first before they would decide to fix it or not.

Mar 23, 2024

This vehicle is a tire eater. It does not matter what the brand of tire it is- Michelin, Bridgestone, or Yokohama, tires last, at best, 18 months of local soccer mom driving. After five sets of 50K mile, or better rated tires, at $800 to $1200 hundred per set, I think it is time that Toyota owns up to the fact that something is wrong with this model (4x2) vehicle. In my mind thjis is similar to the Toyota airbag situation only on a smaller scale. The manufacturer always has an out, such as, did the customer have the vehicle aligned, have the tire pressure checked, rotate tire on schedule, was it driven off road? My concern is that just about any driver would expect to get 30 to 40 thousand miles of normal driving from a set of premium tires. If the tires wear abnormally quickly while expecting "normal" tire mileage, this puts the driver in danger due to unexpected tire failure and possible tire related accident. This needs some data analysis.

May 4, 2023

Door to gas tank fill breaking off. Very common problem noted online by several owners of this vehicle. If it does not close properly the engine will not start. As it begins to break at the hinge the door sticks out. I fear it will fall off one day. Dealer acknowledges this is a problem and knows there is no recall for it. I have seen other exact vans that the door has been removed completely.

Feb 13, 2023

Due to poor design, air system intakes (eg under front seats) and outlets have not been protected by grilles, allowing intrusion of rodents into air system blower motor and heat box. I had rodent feces in my air filter system and blower motor and dead rodents in my heat box in Oct 2022 and has recurred in Feb 2023. Rodent intrusion in air system presents serious risk of respiratory illness to humans. Rodent infestation in vehicle can also cause startling to driver which presents an additional safety risk. Air system access should be protected by grilles at all inlet and outlet points.

Jan 6, 2023

My vehicle had been repaired for the recall involving the power sliding doors. The entire cable assembly was replaced. That repair has now failed and the sliding door is inoperable. The cable snapped and the driver side door will not open. I am afraid that it may open while driving, which caused the recall in the first place. I don't want to drive the vehicle for fear of the other sliding door failing as well. These repairs should last much longer than 5 years, especially something as important as the sliding door, where all the children sit. What a huge safety issue for what is supposed to be a vehicle for hauling children around. Luckily the incident happened in a parking lot.

Jan 4, 2023

On a warm day after driving the van about 15 minutes then stop for 15 minutes or more. It is taking longer than usual to crank the van. I have search around online. It seems like a common problem Sienna's fuel pump. People on "SiennaChat - https://www.siennachat.com/threads/engine-starts-great-cold-or-hot-long-crank-when-warm.59549/page-2 " website is talking about it. My concern is that one day it could stall while driving on the highway. Since, it is fuel related issues. Without fuel supply engine will halt.

Aug 24, 2022 Crash

We got into an accident today, and none of the sliding doors would not slide open. It would not even allow us to pull the doors opens. The vehicles electrical was damaged, but that should not prevent the other doors from opening. This is a very bad situation if someone is needing to evacuate the vehicle. The rear passengers would be trapped. Please address this issue with Toyota asap. People who usually have Vans have big families and small children. This would be a very bad situation if vehicle needed to be evacuated asap. The rear passengers would be stuck.

Oct 10, 2021

sunroof exploded while driving

Sep 19, 2021

For at least 4 years, water collects in the driver side pillar and soaks the seat belt. Toyota tells me they have never heard of this problem, although I do see it on You Tube. I don't know if the water is damaging other components. But when I pull out seat belt water pours from the pillar and onto the floorboard behind driver seat. I keep a towel in van to keep water off driver and to mop up floor & pillar. The problem is ongoing. I keep a tarp over the roof when rain is expected.

Feb 14, 2020

TRYING TO DETERMINE IF MILEAGE ON 2015 TOYOTA SIENNA XLE [XXX] IS ACCURATE. CURRENT ADS FROM CARVANA SHOWING 23,377 MILES BUT ON OCT 5, 2019 COMPLAINS VIA VIN CHECK SHOWING THIS CAR HAVE 58,410 MILEAGE. IS THIS FRAUDULENT OR ACCURATE,. WANT TO BUY BUT NOT ANYMORE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jan 2, 2020

THE CABLE TO THE PASSENGER SIDE AUTOMATIC DOOR SNAPPED. THE PASSENGER SIDE AUTOMATIC DOOR IS NOW MANUAL DUE TO EXORBITANT COST OF REPAIRS. IT WAS DISCOVERED WHEN THE VEHICLE WAS STATIONARY.

Mileage: 65,000

Sep 11, 2019

WHILE DRIVING @35MPH, MY 2015 TOYOTA SIENNA, THE THIRD WINDOW ON THE PASSENGER SIDE SPONTANEOUSLY EXPLODED WITH A LOUD BANG AND SHATTERED ALL OVER THE THIRD SEAT. LUCKILY I HAD NO PASSENGERS AT THE TIME. I HAVE PICTURES OF THE DAMAGE AND REPORTED THE INCIDENT TO THE SEEKONKL MA POLICE DEPT. I DO NOT KNOW HOW TO UPLOAD PICS WITH THIS OLD COMPUTER BUT I CAN MAIL THEM TO YOU IF REQUIRED.

Mileage: 64,000

Aug 13, 2019

3 ISSUE WITH 5TDKK3DC2FS[XXX] TOYOTA SIENNA 2015 LE VAN *1 - SEAT BELT - 2ND ROW DRIVER SIDE SEAT BELT CANNOT BE WEAR. CANNOT WEAR SEAT BELT AS THE RED PART THAT FASTENS THE SEAT BELT CLIP DOES NOT WORK. UNABLE TO FASTEN SEAT BELT IN THE 2ND ROW SEAT BEHIND DRIVER. 2* AT 30,000 MILES WITH PROPER CAREFUL DRIVING BRAKE LIGHTS TURN ON IN RAIN - ALL THE LIGHTS START TO FLASH IN DASHBOARD. *3- FRONT DRIVER SIDE BUMBER WHERE IT MEETS THE FENDER DOES NOT HOLD BUMPER PROPERLY. THE CLIPS THAT HOLD BUMPER ARE NOT MADE PROPERLY. I HAVE SEEN AT LEAST 4 TOYOTA SIENNA WITH SAME ISSUES AT DIFFERENT PLACES OF SAME MODEL / DESIGN. WHEN PUSH BACK TO FIX THE NUMBER IT STAYS AND AFTER SHORT 5-10 MILES DRIVE IT COMES BACK LOOSE AGAIN. SO I HAVE TO KEEP PUSHING THE BUMPER BACK. I HAVE THE VAN FOR OVER A YEAR NOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mileage: 20,000

Jun 25, 2019

THE TRANSMISSION MAKES A LOT OF NOISE WHEN ON THE ROAD

May 21, 2019

WHEN I'M WAS DRIVING THE LIGHT KEEP ON BLINKING SAYING MY TRUNK WAS OPEN, MY SIDE DOOR WAS OPEN, MY KEY IS NOT NEARBY. SOMETIMES MY RIGHT SIDE SLIDING DOOR IN THE BACK CANNOT CLOSE AUTOMATIC. BRING TO THE DEALER THEY CANNOT DIAGNOSE. WHICH IS A RIPE OFC. I EVEN HAVE IT ON VIDEO WHEN IT HAPPEN . HOSELTON DEALER TOLD ME THEY CANNOT DIAGNOSE THE PROBLEM AND WANT TO CHARGE ME MONEY FOR IT. I GOT VIDEO FOR THEM TO SEE STILL THEY WON'T WANT TO DIAGNOSE IT. I HATE THAT DEALSERSHIP. NEVER WANT TO PURCHASE ANYTHING FROM THERE. ONCE IT OUT THE THERE LOT THEY DON'T CARE OR PAY ANY ATTENTION TO WHAT IS GOING ON ANYMORE EVEN YOU PURCHASED A WARRANTY FROM THEM.

Apr 23, 2019 Crash

WHEELCHAIR VAN CONVERSION GONE WRONG. I HAVE IT DOCUMENTED. THE STATE OF OHIO SPENT $109 THOUSAND I SPENT $40 THOUSAND. THE VAN IS NOT SAFE TO DRIVE. I HAVE DOCUMENTS FROM THE TOYOTA DEALER THAT THE STEERING TURN MORE LEFT THAN TURNS TO THE RIGHT. I HAVE MORE DOCUMENTS. *LN *TR

Mileage: 1,300

Apr 8, 2019

EXCESSIVE TIRE WEAR OCCURS ON OUTSIDE EDGE OF FRONT TIRES. VEHICLE HAS HAD REGULAR ALIGNMENT AND TIRE ROTATIONS. TIRES WILL NEED TO BE REPLACED WELL AHEAD OF MANUFACTURERS TREADWEAR WARRANTY.

Apr 1, 2019

CABLE TO OPEN AUTOMATIC DOOR BROKE WAS TOLD THIS IS NOT COVERED IN THE LATCH SYSTEM RECALL. VEHICLE WAS STATIONARY AT TIME OF CABLE BREAK. ALSO BACK UP CAMERA DOESN'T WORK PROPERLY AND TOUCH SCREEN RAIDO/BACK UP CAMERA CONTINUE TO RESET ITSELF WHEN DRIVING

Mileage: 30,000

Mar 12, 2019

WE BOUGHT THIS VAN LESS THAN A YEAR AGO AND THE FUEL DOOR HINGE BROKE. NOW THE SLIDING DOOR WILL NOT OPEN ALL THE TIME.

Mileage: 40,000

Mar 10, 2019

2015 SIENNA FUEL DOOR HINGE CRACKED, VEHICLE IS 45 MONTH OLD AND OUT OF WARRANTY PER DEALER.

Mileage: 34,000

Jan 25, 2019

THE BLUETOOTH WILL NOT STAYED PAIRED WITH THE PHONE. MEANS THAT DRIVER GETS DISTRACTED AND/OR IS TALKING ON PHONE WHEN IT DISCONNECTS. PRESENTS A HAZARDOUS AND POTENTIALLY UNLAWFUL CONDITION. HAPPENS AT ANY TIME.

Mileage: 40,000

Jan 25, 2019

THE TRUNK DOOR HAS FAILED. IT DOES NOT STAY UP WHEN YOU OPEN IT WITH EITHER THE REMOTE OR FROM INSIDE THE CAR. THE DOOR WILL OPEN BUT WILL NOT STAY UP... IT FALLS RIGHT BACK DOWN. THE INDICATOR THAT THE DOOR IS OPEN CONTINUES TO BUZZ AS YOU DRIVE BECAUSE WHEN THE DOOR FALLS BACK DOWN-- IT DOES NOT COMPLETELY CLOSE

Nov 20, 2018

VAN WOULD REBOOT WHILE PARKED OR DRIVING. IT STARTED WITH DASHBOARD REBOOTING THEN I COULDN'T START THE VAN. THERE WAS A TIME AFTER DRIVING I PUT THE VAN IN PARK AND TURNED IT OFF BUT MY VAN WAS MOVING ON IT'S OWN. I ALWAYS CALL THE DEALERSHIP WHEN THE REBOOTING OCCURS. I WAS TOLD EITHER IT WAS A SOFTWARE ISSUE OR SINCE THE PROBLEM WENT AWAY, I SHOULD BE FINE. WELL RECENTLY WHEN MY VAN STALLED AND HAD TO BE TOWED TO THE DEALERSHIP. I WAS TOLD IT WAS A BATTERY ISSUE AND THE BATTERY WAS REPLACED. WHEN I PICKED UP MY VAN AND WENT HOME, NOTICED MY REAR VIEW CAMERA WOULD NOT COME ON WENT I PUT THE VAN IN REVERSE. CALLED THE DEALERSHIP TO TELL THEM WHAT'S GOING ON AND THE SERVICE ADVISOR WOMAN WAS VERY RUDE AND STATED IT WAS BATTERY AND THEY NEVER CHECKED ANYTHING ELSE. I STATED TO THE WOMAN THE I'VE ALWAYS EXPRESSED MY CONCERNS ABOUT THE VAN REBOOTING, WON'T START, OR MOVING ON IT'S OWN. THE WOMAN BECAME VERY RUDE AND HUNG UP ON ME. I DECIDED TO GO RIGHT BACK TO THE DEALERSHIP ON THE WAY THERE I CALLED BACK TO SPEAK TO THE MANAGER OF SERVICE DEPARTMENT TO EXPLAIN WHAT'S GOING ON. WHILE DRIVING THERE THE CHECK ENGINE AND ANOTHER LIGHT TURNED ON. SHORTLY AFTER THAT AS I WAS TURNING LEFT, WHILE IN THE MIDDLE OF THE INTERSECTION MY VAN STALLED. THE STEERING WHEEL AND BRAKES LOCKED AND THE VAN COMPLETELY SHUTS OFF. I WAS LOCKED IN MY VAN WITH NO CONTROL OVER THE VAN AND IT WAS MOVING TOWARDS A POLE. LUCKILY THE VAN STOPPED BEFORE HITTING ANYONE OR ANYTHING. I WAS ON THE PHONE WITH THE SERVICE MANAGER THE ENTIRE TIME. THE MANAGER CALLED FOR SOMEONE TO PICK ME UP AND CALLED A TOW COMPANY. I ASKED THE MANGER IF THEY ARE STATING MY ISSUE WAS A BATTERY AND A NEW BATTERY WAS INSTALLED WHY AM I STILL HAVING THE SAME ISSUE. THE POLICE WAS CALL BECAUSE SOMEONE REPORTED MY VAN IN THE MIDDLE OF THE INTERSECTION.

Mileage: 33,400

Oct 28, 2018

POWER SLIDING DOOR, SLIDING DOOR CAN ONLY BE OPENED AND CLOSED MANUALLY, REALL NO: 16V-858, UNTILL NOW I HAVE NOT RECEIVED CALL FOR REMEDY

Oct 24, 2018

I HAVE A 2015 TOYOTA SIENNA SE. I AM CURRENTLY AT 49092 MILES AND AM PURCHASING MY THIRD SET OF TIRES. THE TIRE WEAR ON THIS VEHICLE IS ABNORMALLY HIGH. I HAVE PURCHASED HIGH QUALITY TIRES (BRIDGESTONE 80K WARRANTY, AND MICHELIN 60K). FIRST SET OF FACTORY ISSUED TIRES WERE WORN DOWN TO 3/32-4/32 IN 24000 MILES, SECOND SET WAS USED TO 4/32 IN 25000 MILES. VEHICLE IS DRIVEN UNDER NORMAL CONDITIONS, BOTH HIGHWAY AND CITY DRIVING. THIS IS A SIGNIFICANT SAFETY ISSUE TO ME IN REGARDS TO HANDING, STEERING AND STOPPING AND IT FEEL IT MAY BE ATTRIBUTED TO THE DESIGN OF THE VEHICLE ITSELF TO INCLUDE THE SUSPENSION COMPONENTS, FRAME SETUP, AND WEIGHT OF VEHICLE.

Mileage: 49,000

Jul 23, 2018

WATER LEAKS INTO DRIVER SIDE WIDOWS PILLAR ON TO SIDE CURTAIN AIR BAGS AS WELL AS LEFT REAR SECOND AND THIRD ROW SEAT AND THIRD SEAT AIR BAGS CURTAINS.

Mileage: 23,567

Jul 11, 2018

AFTER WE GOT THE RECALL WITH THE SLIDING REAR DOORS FIXED, THE PASSENGER SLIDING DOOR WON'T CLOSE ANYMORE. IT WILL GO SO FAR AND THEN BEEP AND OPEN UP AGAIN. I FEEL THAT IT'S A MAJOR SAFETY ISSUE AND IT NEEDS TO BE ADDRESSED. AFTER HAVING THE CAR FOR ONLY 3 YEARS, WE SHOULDN'T BE HAVING THESE KINDS OF PROBLEMS WITH IT.

Mileage: 39,096

Jun 26, 2018

WE PURCHASED THE SIENNA NEW OFF THE LOT IN 2015, AND HAVE HAD TO REPLACE THE WINDSHIELD 5 TIMES DUE TO CRACKS, AND IT'S ALREADY CRACKED AGAIN. SOMETIMES IT CRACKED DUE TO PEBBLES OR ROCKS HITTING IT, BUT OTHER TIMES IT JUST CRACKED SPONTANEOUSLY. ONCE IT CRACKED OUT OF NOWHERE, AND ANOTHER TIME IT WAS WHEN WE SPRAYED IT WITH LOW-PRESSURE WATER.

Mileage: 29,000

Feb 13, 2018

STOPPED AT A RED LIGHT WHEN WE HEARD AN EXPLOSION, CONTINUED TO DRIVE WHEN WE BECAME AWARE OF NOISE AND WHAT APPEARED TO BE RUSHING WIND . AFTER CHECKING ALL DOORS AND WINDOWS AND FINDING THEY WERE CLOSED I JUST HAPPENED TO SLIDE OPEN THE COVER LEADING TO THE SUN ROOF AND SAW THE EXPLODED WINDOW AND GLASS FRAGMENTS.

Mileage: 28,200

Dec 19, 2017

POWER SLIDING DOOR RECALL PHASE 2 WITH WHEELCHAIR RAMP. THIS IS A SAFETY ISSUE. WE RECEIVED THE RECALL NOTICE OVER A YEAR AGO WITH NO REMEDY YET. I HAVE CALLED MULTIPLE TIMES THROUGHOUT THE YEAR AND THERE IS STILL NO ETA. I DON'T EVEN KNOW IF THEY ARE WORKING TO RESOLVE THIS OR THEY HAVE JUST DECIDED THEY DON'T CARE ABOUT DISABLED VETERANS.

Nov 30, 2017

TL-CONTACT OWNS A 2015 TOYOTA SIENNA .... INQUIRED ABOUT RECALL LETTER FROM TOYOTA.... CONTACT STATED HE CONTACTED LOCAL TOYOTA DEALERSHIP .... STERLING MCCALL TOYOTA - HOUSTON TEXAS... CONTACT STATED HE CALLED DEALERSHIP MULTIPLE TIMES ... RECEIVED NO RESPONSE REGARDING RECALL.... CONTACT WAS ADVISED TO CONTACT TOYOTA AT 800-331-4331 CB NOV 22,2016 MANUFACTURER RECALL NUMBERG04 NHTSA RECALL NUMBER16V858 RECALL STATUSRECALL INCOMPLETE SUMMARY MANUFACTURER RECALL NUMBERG04 NHTSA RECALL NUMBER16V858 RECALL STATUSRECALL INCOMPLETE SUMMARYIN THE INVOLVED VEHICLES, THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. SAFETY RISKIF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. REMEDYTHIS VEHICLE IS INVOLVED WITH PHASE 1. PHASE 1 COVERS THE VAST MAJORITY OF VEHICLES INVOLVED IN THIS RECALL AND THE REMEDY IS CURRENTLY AVAILABLE FOR THESE VEHICLES. FOR THE VEHICLES INVOLVED IN PHASE 1, ANY AUTHORIZED TOYOTA DEALER WILL REPLACE THE INSTRUMENT PANEL JUNCTION BLOCK AND INSTALL NEW WIRE HARNESSES CONNECTING IT TO THE POWER SLIDING DOORS. IF APPLICABLE, THE DEALER WILL ALSO UPDATE THE VEHICLE'S OWNER'S MANUAL TO MATCH THE UPDATED EQUIPMENT. THESE REMEDIES WILL BE PROVIDED AT NO CHARGE 1RECALLSASSOCIATED WITH THIS VIN

Sep 23, 2017

POWER SLIDING DOOR RECALL. I HAVE NOT RECEIVED ANY LETTER/EMAIL ON THE STATUS OF THE RECALL SINCE THE INITIAL NOTIFICATION. IS IT MY RESPONSIBILITY TO CONTACT TOYOTA ON THE STATUS OF THE RECALL PARTS?

Sep 18, 2017

CRYSTAL TOYOTA DEALERSHIP ON ROUTE 22, GREEN BROOK, NJ DID RECALL WORK ON MY CAR. BUT ITS SAY NOW COVER UNDER MANUFACTURE WARRANTY, OWNER HAS TO PAY FULL AMOUNT AS ITS GOT SALVAGE TITLE OF CAR.

Mileage: 6,700

May 29, 2017

NOTICE SENT ,NOVEMBER 22 / 2016 . PROBLEM NOT RESOLVED . I HAVE TWO CHILDREN AND THEY TRAVELIN THE BACK OF THE CAR .

May 1, 2017

POWER DOOR SIDE DOOR MALFUNCTION IHAVE BEEN WAITING FOR REMEDY BUT THERE IS NOT REMEDY YET I HAVE 2 KIDS.

Apr 3, 2017

WE WERE DRIVING DOWN THE ROAD AT 65MPH ON A LOW TRAVELED HIGHWAY WHEN THERE WAS A LOUD BANG. IT WAS ALMOST AS IF A GUN WENT OFF IN THE VAN. WE PULLED OFF AND INSPECTED THE VAN AND FOUND OUT THAT THE SUNROOF WAS SHATTERED. THE GLASS WAS BLOWN OUTWARD AND NO ROCKS ARE INSIDE THE GLASS. IT IS GOING TO COST OVER 800$ TO FIX. I AM CONFIDENT THAT THE SUNROOF EXPLODED.

Mileage: 13,000

Jan 4, 2017

POWER SLIDING DOORS, BOTH DRIVER AND PASSENGER, MALFUNCTIONED. WHILE IN PARK, THE DOORS WERE OPEN, WHEN WE PRESSED TO BUTTON TO CLOSE THEM, THE DOORS CAME PARTLY CLOSED, THEN OPENED BACK UP, THEN TRIED TO CLOSE, THEN TRIED TO OPEN. REGARDLESS OF WHAT WE DID, THE DOOR WOULD NOT OPERATE CORRECTLY. EVENTUALLY, WE TURNED THE SWITCH TO MANUAL AND WERE ABLE TO CLOSE THE DOORS. TOOK THE VAN TO DEALER. THEY SAID IT WAS THE MOTOR AND REPLACED IT. THAT WAS 11-14-2016. NOW 1-4-2017, THE DOORS ARE NOT WORKING PROPERLY AGAIN. AND WHEN I CALLED THE DEALER, THEY NEVER MENTIONED THE RECENT RECALL. NEITHER HAVE I RECEIVED ANY NOTIFICATION FROM TOYOTA REGARDING THE DANGEROUS RECALL. I HAPPENED TO HEAR ABOUT IT FROM A FAMILY MEMBER. I SPOKE WITH THE DEALER ABOUT IT, THEY SAID CALL TOYOTA. I CALLED TOYOTA, THEY SAID THAT I WOULD EVENTUALLY GET SOMETHING IN THE MAIL. IT IS HARD TO BELIEVE THAT A MANUFACTURER WOULD BE SO IRRESPONSIBLE ABOUT MAJOR SAFETY ISSUES. ONCE I LOOKED ONLINE, I FOUND THAT THE SLIDING DOOR PROBLEM HAS BEEN GOING ON FOR YEARS. HOW IS IT LEGAL FOR A COMPANY TO PURPOSELY CONTINUE TO ENDANGER PEOPLE'S LIVES?

Mileage: 22,732

May 15, 2016

WHILE DRIVING ON THE WIDE OPEN HIGHWAY WITH NO OTHER CARS AROUND ME, MY SUNROOF SUDDENLY SHATTERED. PART OF IT SINCE BLEW AWAY ON THE HIGHWAY WHILE TRYING TO GET TO A PLACE WHERE IT CAN BE COVERED.

Mileage: 5,800

Aug 16, 2015

WHEN WE FIRST LEASED THE VEHICLE THE "NEW CAR SMELL" WAS OVERWHELMING, IT CAUSED ME HEADACHES, NAUSEA AND A FEELING OF BEING DISORIENTED. I BROUGHT IT BACK TO THE DEALER SEVERAL TIMES AND THEY REFUSED TO DO ANYTHING ABOUT IT, STATING "IT'S JUST THE NEW CAR SMELL." THIS "SMELL" HAS NOT GONE AWAY AND EVERY TIME I DRIVE THE CAR I GET A TERRIBLE TASTE IN MY MOUTH, A HEADACHE AND NAUSEA. I REFUSE TO DRIVE THE CAR AND MY HUSBAND HAS NOW BEEN DRIVING THE CAR WITH A CAR DEODORIZER TO DISGUISE THE SMELL FOR 7 MONTHS AND IT HAS NOT DISSIPATED. THIS IS NOT FAIR THAT THE DEALER WILL NOT DO ANYTHING AND THEY DENY/REFUSE TO TEST OR CONFIRM ANY "TOXICITY" EXISTS. I WOULD LIKE THE CAR TO BE TESTED TO RELIEVE ANY CONCERNS THAT I HAVE FOR MY FAMILIES WELL BEING. WE HAVE YOUNG CHILDREN AND I AM NOT SURE OF THE DANGERS OR EFFECT THIS COULD HAVE ON THEIR HEALTH. THIS IS NOT FAIR TO THE CONSUMER THAT A DEALERSHIP WOULD REFUSE TO DO ANYTHING TO ADDRESS OR CORRECT THE SITUATION, ESPECIALLY WHEN IT IS A LEASED VEHICLE. PLEASE HELP IF YOU CAN!

Jul 20, 2015

AFTER 1 WEEK OF PURCHASE DATE OF 2015 TOYOTA SIENNA LW AWD, I'VE NOTICED BUZZ NOISES COMING FROM UNDER THE FRONT DASHBOARD. I TOOK THE CAR FOR SERVICE AT TOYOTA NASHUA AT NASHUA, NH ON 7/18 FOR BUZZ NOISING, AUTO-DIMM REAR VIEW MIRROR FAILURE, AND STRONG BURNED SMELL FROM THE AC VENTS. BUZZ NOISING - DEALERSHIP CLAIMED IT'S NORMAL OP, BUT THIS IS NOT ACCEPTABLE SINCE SERVO MOTOR IS OUT OF NORM OPERATION BUT REFUSE THE REPLACE IT. AUTO-DIMM REAR VIEW MIRROR - DEALERSHIP CLAIMED THEY CAN'T FIX SINCE IT'S DAY TIME & DON'T HAVE TOOL TO VERIFY THE FAULT. BURNING SMELL FROM AC VENTS - DEALERSHIP CLAIMED BECAUSE IT'S NEW AND THEY SPRAYED DEODORIZER.

Mileage: 2,000