2010 TOYOTA TACOMA Suspension Problems

The frame on my 2010 Toyota Tacoma has developed severe perforation and rust-through. There are large holes in the frame, and the exhaust hanger has broken completely off the frame rail. The corrosion is spreading across multiple points, making the vehicle unsafe and at risk of structural failure while driving. I purchased the truck in May 2020 and brought it to a Toyota dealer for a paid multi-point inspection that included the undercarriage. At that time, Toyota’s ZH6 frame corrosion program was still active. No frame concerns were reported, and the program was never disclosed to me. Toyota has since denied assistance, even though the condition now represents a clear safety hazard. This frame corrosion is not cosmetic. It is structural and has already caused parts of the vehicle to detach.

FRAME IS RUSTING. BADLY.

[XXX] I ordered lower control arms from [XXX] . Not even a year later I had experienced a clunking noise when I turned the steering wheel. That weekend my wife and I rode up to our campsite. Seeing a deer in the road I slowed down only for the truck to veer to the left and almost hitting a logging truck. Talking to a mechanic, he told me that it was the bushings of the lower control arms at fault. Having no choice I bought two new control arms and had a shop put them on. Calling extreme terrain, they told me even though it has not been a year they couldn't give me a refund if I returned the old ones back to them. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FRAME IS RUSTING.

Recently had routine service done on my 2010 Toyota Tacoma. Mechanic noted a lot of corrosion of the frame, including where leaf springs and axles are connected. He said that he had difficulty putting the vehicle on the lift for service due to the amount of corrosion and that he could not assure me that the vehicle is safe to drive.

My vehicle, which has been inspected at my local Toyota dealership, has significant rust corrosion, with perforation through the frame in several areas. I was told by the service manager that Toyota had sent out letters to owners (not a recall) to bring their vehicles in for inspection for this problem and that they would repair or replace the frame. I had not received any correspondence about this issue and have been told that this program expired in September of 2021,which now leaves me with the financial liability of replacing or repairing, which I have been told would cost between 14-20 thousand. I have contacted "The Toyota Brand engagement center" case#221121001445, and they confirm they cannot and will not do anything for me. Please let me know what possible recourse I have in resolving this issue. Thank You!! Bruce Beeman 122 Ridgewood Acres Thomaston Connecticut 06787 (860) 283-8916

My mechanic found excessive premature rusting to my truck's under carriage/frame. He suggested that I contact Toyota to see what could be done about this condition. Having never received a notice of recall I searched for recall information and called Toyota's "Brand Engage3ment Advocate". I found out that the recall for the frame expired 6 months ago. This is intolerable since the truck I own now was a replacement for a truck that had premature rusting of the frame. I thought surely that Toyota would have addressed this issue in my 2010 Tacoma and I was unaware that it would be a problem. Toyota Brand Engagement Center filed a case number for me (not really helpful to me) which is 221017000168.

ON 14 NOV 2020, I CALLED COGGINS TOYOTA, IN JACKSONVILLE, FLORIDA IN REGARDS TO A RECALL ON LEAF SPRINGS FOR MY 2010 TACOMA. PER THE RECALL REMEDY ON THEIR WEBSITE, "TOYOTA WILL REPLACE THE LEAF SPRINGS WITH NEWLY DESIGNED ONES." THE SUPERVISOR AT COGGINS (JENNY, I BELIEVE) TOLD ME THE REMEDY WOULD ONLY BE IMPLEMENTED IF THE DEFECT CAN BE PHYSICALLY IDENTIFIED VIA INSPECTION, REGARDLESS OF WHAT IT SAYS ON THEIR RECALL WEB SITE. SHE REFUSED TO IMPLEMENT THE REMEDY IN SPITE OF THE RISK FACTORS, WHICH INCLUDE POSSIBLE FIRE INVOLVING THE FUEL TANK. TOYOTA SHOULD BE REQUIRED TO MITIGATE THE HAZARD, NOT WAIT FOR IT TO PRESENT ITSELF AND CAUSE HARM OR DEATH. PER THE TOYOTA RECALL WEBSITE: VIN: [XXX] YEAR: 2010 MAKE: TOYOTA MODEL: TACOMA RECALL DATE: SEPTEMBER 29, 2014 MANUFACTURER RECALL NUMBER: E02 DESCRIPTION; THE SUBJECT VEHICLES' REAR SUSPENSION SYSTEM CONTAINS LEAF SPRINGS THAT ARE CONSTRUCTED OF EITHER THREE OR FOUR LEAVES. THERE IS A POSSIBILITY THAT A LEAF COULD FRACTURE DUE TO STRESS AND CORROSION. IF THIS OCCURS AND THE VEHICLE CONTINUES TO BE OPERATED, THE BROKEN LEAF COULD MOVE OUT OF POSITION AND CONTACT SURROUNDING COMPONENTS, INCLUDING THE FUEL TANK. SAFETY RISK: IF THE BROKEN LEAF CONTACTS THE FUEL TANK REPEATEDLY, IT COULD PUNCTURE THE TANK AND CAUSE A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, THIS COULD RESULT IN A FIRE. REMEDY: TOYOTA WILL REPLACE THE LEAF SPRINGS WITH NEWLY DESIGNED ONES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR LEAF APRINGS LOOK A BIT LOOSE AND WORN OUT

REAR LEAF SPRING IS ARCHED BACK LOOKS LIKE IT GOING TO BREAK I JUST NOTICED IT I TOOK IT IN FOR SERVICE AT BIG O TIRES AND THEY POINTED IT OUT

Mileage: 208,765

BROKEN REAR SPRING LEAF. SAME ISSUE AS NHTSA RECALL ID 14V604000 DATED 29 JAN 2016. RECALL ISSUED FOR TACOMA PRE-RUNNER AND 4X4. MY VEHICLE IS A 2010 TACOMA BASE MODEL. LAST COUPLE OF DAYS THE VEHICLE SOUNDED DIFFERENT AFTER GOING OVER A POTHOLE. TOOK THE VEHICLE TO MY MECHANIC AND HE REPORTED A BROKEN SPRING LEAF

Mileage: 85,900

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE VIBRATED AFTER THE FRAME HAD BEEN REPAIRED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED AUBREY ALEXANDER TOYOTA (1324 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 743-1171) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Mileage: 160,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BEAMAN AUTOMOTIVE GROUP (1525 BROADWAY, NASHVILLE, TN 27203), CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

RECALL FOR REAR LEAF SPRING - NHTSA RECALL 14V-604. "REAR SUSPENSION SYSTEM CONTAINS LEAF SPRINGS THAT ARE CONSTRUCTED OF EITHER THREE OR FOUR LEAVES. THERE IS A POSSIBILITY THAT A LEAF COULD FRACTURE DUE TO STRESS AND CORROSION. IF THIS OCCURS AND THE VEHICLE CONTINUES TO BE OPERATED, THE BROKEN LEAF COULD MOVE OUT OF POSITION AND CONTACT SURROUNDING COMPONENTS, INCLUDING THE FUEL TANK. IF THE BROKEN LEAF CONTACTS THE FUEL TANK REPEATEDLY, IT COULD PUNCTURE THE TANK AND CAUSE A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, THIS COULD RESULT IN A FIRE." WE HAVE BEEN TRYING TO GET THIS RESOLVED ON OUR VEHICLE FOR THE PAST 4 YEARS. TOYOTA HAS BEEN CONTACTED BY US NUMEROUS TIMES AND THEY CONTINUE TO SAY THEY WILL CONTACT THE TOYOTA HEADQUARTERS TO GET THIS RESOLVED. OUR VEHICLE WAS SHIPPED TO GAMBIA, WEST AFRICA IN 2014, BEFORE RECEIVING THIS RECALL, FOR OUR PERSONAL USE THERE. THE TOYOTA DEALERSHIP IN THE GAMBIA, CFAO, TOLD US THAT IF TOYOTA WOULD SHIP THE PART TO THEM, THEY WOULD INSTALL IT IN OUR VEHICLE. TOYOTA HAS BEEN NOTIFIED SEVERAL TIMES OVER THE PAST 4 YEARS AND THEY CONTINUE TO SAY THEY WILL FORWARD THE REQUEST TO THEIR HEADQUARTERS (IN JAPAN?), BUT WE HAVE NEVER RECEIVED ANY RESPONSE TO THESE REQUESTS AND, THEREFORE, THE STATUS OF OUR VEHICLE IS STILL RECALL INCOMPLETE. ACCORDING TO THE RECALL LETTERS RECEIVED, IT SAYS THAT ANY AUTHORIZED TOYOTA DEALER WILL INSPECT, AND IF NECESSARY, REPLACE THE LEAF SPRINGS AT NO CHARGE TO US. WE WANT THIS PART TO BE SHIPPED TO THE TOYOTA DEALER IN THE GAMBIA, WEST AFRICA: CFAO TOYOTA, MAMADI MANIYANG HWY, KANIFING, GAMBIA. THEIR PHONE NUMBER IS: 220-439-6906 AND FAX NUMBER IS: 220-439-6687.

Mileage: 90,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO REMEDY THE VEHICLE WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NALLEY TOYOTA STONECREST (7969 MALL PKWY, LITHONIA, GA 30038, (678) 710-8386) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 1803221935. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

Mileage: 105,000

TOOK TRUCK TO TOYOTA DEALERSHIP REQUESTING REAR LEAF SPRING ON PASSENGER SIDE TO BE REPLACED AFTER I REALIZED IT SQUEAKS ALL THE TIME AND RECEIVED RECALL NOTICE ABOUT SPRING. WAS TOLD BY TOYOTA DEALERSHIP THAT THEY COULDN'T DO THE REPAIRS B/C IT HAS A LIFT KIT ON THE TRUCK AND IN ORDER FOR THEM TO PREFORM THE JOB THEY WOULD HAVE TO TAKE MY LIFT KIT OFF AT MY EXPENSE. LEAF SPRING IS STILL SQUEAKING. I EVEN ASKED IF TOYOTA WOULD PAY FOR THE LEAF SPRING AND LET ME HAVE SOMEONE ELSE INSTALL AND WAS TOLD NO. NOW I HAVE A SQUEAKY LEAF SPRING THAT COULD FAIL AT ANY TIME AND IT'S MY RESPONSIBILITY TO PAY TO GET IT FIXED EVEN THOUGH THERE HAS BEEN A RECALL ON THE PRODUCT.

Mileage: 35,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO RELIABLE TOYOTA (3521 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4400) ON JUNE 6, 2016. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. MANUFACTURER WAS NOTIFIED OF THE ISSUE AND PROVIDED CASE NUMBER: 1703143139. THE CONTACT STATED THAT HE HEARD A SQUEAKY NOISE COMING FROM THE LEAF SPRINGS UNDER THE VEHICLE AND WAS CONCERNED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V337000 (SEAT BELTS) AND 14V604000 (SUSPENSION). THE PART FOR THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT THE PARTS WERE ON A NATIONAL BACK ORDER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/30/17*LJ UPDATED 7/12/2017*JS

IN SEPTEMBER 2016 I WAS INFORMED OF SAFETY RECALL AND PUT ON WAIT LIST. CALLED RIVERSIDE TOYOTA ROME GA MARCH 2017 AND WAS TOLD STILL WAITING ON PARTS WITH 250 PEOPLE ON WAIT LIST IN FRONT OF ME. NOT TOYOTAS FAULT BUT FAULT OF OUTSOURCED PARTS

Mileage: 60,000

AFTER RECEIVING NOTICE OF REAR LEAF SPRING DEFECT, I CONTACTED TOYOTA DEALERSHIP IN BROOKHAVEN, MS IN JUNE OF 2016. MANAGER SAID SPRINGS WERE ON BACKORDER AND THEY WOULD NOTIFY ME WHEN THEY COULD REPAIR! SINCE I HAVE RECEIVED 3 OR 4 NHTSA RECALL 14V-604 NOTICES, I WOULD THINK THE SPRINGS WOULD BE AVAILABLE AFTER 10 MONTHS OF WAITING! WHAT AM I TO DO IF A SPRING BEAKS???? I HAVE NOT HEARD A WORD FROM THIS DEALERSHIP!!!!!

Mileage: 50,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE DEALER REFUSED TO DO THE REPAIR DUE TO THE VEHICLE HAVING A LIFT KIT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THE LIFT KIT WOULD NEED TO BE REMOVED PRIOR TO THE RECALL BEING REMEDIED. THE CONTACT REFUSED BECAUSE HE WOULD BE CHARGED FOR THE LIFT KIT TO BE RE-INISTALLED, EVEN AFTER THE MANUFACTURER WAS NOTIFIED THAT THE VEHICLE WAS PURCHASED NEW WITH THE LIFT KIT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS NOTIFIED OF A RECALL ON MY TACOMA LEAF SPRINGS ABOUT A YEAR AGO. THEN 3 MONTHS LATER OR SO I WAS NOTIFIED THAT "THE FIX" WAS READY AND THAT I SHOULD CALL MY DEALER TO SET UP AN APPOINTMENT. I DID SO IN ABOUT APRIL OF 2016. I HAVE HEARD NOTHING SINCE, EVEN THOUGH I'VE CONTACTED THEM ASKING WHEN THIS REPAIR COULD BE DONE. THEY "HAD NO INFORMATION."

THE DEALER HAS NOT REMEDIED THIS RECALL. I CALLED TO MAKE AN APPOINTMENT OVER 23 WEEKS AGO. I WAS TOLD THE PARTS WOULD BE THERE IN 7 TO 10 DAYS. I CALLED AND WAS TOLD BY THE DEALER THEY ARE WAITING FOR THE PARTS FROM THE VENDOR.

REGARDING RECALL # 14V-604. TOOK VEHICLE IN FOR INSPECTION ON NOV 8, 2016 AT BIG ISLAND TOYOTA, LOCATED IN KAILUA KONA, HI. DEALERSHIP SAID TRUCK FAILED INSPECTION. SAID REPLACEMENT PARTS WOULD ARRIVE IN SIX TO EIGHT MONTHS. SEEMS UNREASONABLE AMOUNT OF TIME TO REPAIR A DEFECTIVE VEHICLE.

Mileage: 40,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE VEHICLE WAS INSPECTED SEVERAL TIMES AND THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. IN ADDITION, THE DEALER KEPT STATING THAT THE PART DID NOT NEED TO BE REPLACED. UPON STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE AND THE SUSPENSION WAS UNSTABLE FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V148000 (TIRES). THE MANUFACTURER WAS TO CHECK WITH THE DEALER TO DETERMINE WHEN THEY WOULD BE ABLE TO PROVIDE A REPAIR SOLUTION FOR THE LEAF SPRING ASSEMBLY AND ALSO WHEN THE SECOND RECALL MAY BE PERFORMED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS NOTIFIED IN EARLY 2015 (NOT SURE OF THE ACTUAL DATE) OF A PENDING RECALL NHTSA# 14V604 OR TOYOTA # E02 REGARDING A PROBLEM WITH REAR SUSPENSION LEAF SPRING ASSEMBLIES. I RECEIVED A SECOND LETTER(IN 2015) ABOUT THE SAME ISSUE NOTING THAT A SOLUTION WILL BE IN PLACE IN EARLY 2016. I HAVE NOT HEARD FROM TOYOTA REGARDING THIS ISSUE IN 2016 YET THE ISSUE RECALL IS STILL ACTIVE ON THE NHTSA DATA BASE. AT THIS TIME, I HAVE NOT HAD AN INCIDENT WITH MY VEHICLE BUT AM DISAPPOINTED THAT TOYOTA HAS BEEN SO DELIBERATE IN FIXING THE PROBLEM. THAT IS MY COMPLAINT.

Mileage: 64,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 10/18/16*LJ

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED A RECALL FOR LEAF SPRINGS (URGENT SAFETY RECALL)14V-604. CALLED COX TOYOTA IN BURLINGTON NC AND THEY SAID THEY WOULD CALL BACK WHEN THE PARTS CAME IN. I CALLED BACK TWO WEEKS LATER AND WAS TOLD THE PARTS ARE ON BACK ORDER AND THAT THEY WOULD CALL WHEN THE PARTS CAME IN. CALLED BACK ANOTHER TWO OR THREE WEEKS AND GOT THE SAME ANSWER. IT IS NOW GOING ON 3 MONTHS AND I STILL HAVE NOT HEARD FROM COX TOYOTA IN BURLINGTON,NC. LEAF SPRINGS ARE VERY EASILY FIXED. WHAT IS THE DEAL WITH COX TOYOTA. NOTE: WE TAKE OUR TOYOTA PRIUS AND TRUCK FOR SERVICE AT THIS DEALERSHIP. PLEASE HELP ME I DON'T KNOW HOW TO GET THEM TO FIX THIS RECALL? AND DO I HAVE TO GO TO THEM?

NHTSA RECALL 14V-604. DEALER CHECKED OUT VEHICLE 6/28/2016, ADVISED ME THAT PARTS WOULD NEED TO BE ORDERED TO COMPLETE REPAIR; AND THEY WOULD CALL ME. I CALLED THE DEALER 7/18/2016, AND WAS TOLD PARTS NOT ARRIVED YET. STILL NO CALL 7/25/16. TOYOTA ROCKWALL, ROCKWALL, TX 469 402-1300. THEY ARE DRAGGING THEIR FEET.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CPSC: 2010 TOYOTA TACOMA: CONSUMER STATED THE LEFT REAR BRAKE IS RUBBING AGAINST A PIECE OF METAL THAT IS ATTACHED TO THE FRAME. *SS THE CONSUMER STATED THE BRAKE LINE RUBBED AGAINST A PIECE OF METAL WHEN THE SPRINGS ON THE VEHICLE FLEXED. THE BRAKE LINE WAS DAMAGED DUE TO THE RUBBING AND MAY AT SOME POINT, RUPTURE. IT APPEARED THE DAMAGED BRAKE LINE, WAS CAUSED BY THE DEFECTIVE SPRINGS OR POOR PLACEMENT OF THE BRAKE LINE IN RELATIONSHIP TO THE PIECE OF METAL. *JB

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION). THE DEALER SCHEDULED AN APPOINTMENT AND INSPECTED THE VEHICLE, BUT THE RESULTS WERE NOT PROVIDED. IN ADDITION, THE DEALER INDICATED THAT THE PARTS MAY NOT BECOME AVAILABLE UNTIL MID DECEMBER 2016 OR POTENTIALLY JANUARY 2017. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: CALLED TOYOTA DEALER 05/24/2016 I WAS TOLD NO PARTS WERE AVAILABLE AT THIS TIME AND THAT IT WOULD BE IN THE WEEK AFTER SOMEONE FROM THE SERVICE DEPT WILL CALL TO SCHEDULE. ON 06/07/2016 I LEFT A FOLLOW UP MESSAGE. THE SERVICE DEPT GOT BACK TO ME AND SAID SHE DIDN'T KNOW WHAT I WAS TALKING ABOUT BECAUSE THEY HAVE A SCHEDULED APT FOR ME TO BRING MY VEHICLE, MIND YOU I HAVE NOT RECEIVED A MESSAGE. FINALLY AFTER A MONTH TODAY WE TOOK OUR TRUCK IN THIS MORNING ONLY TO GET CALLED 30 MINUTES LATER THAT THEY MADE A MISTAKE AND HAVE NO PARTS IN STOCK AND WILL CALL ME ONCE THEY HAVE IT AGAIN. THAT RIGHT THERE IS UNACCEPTABLE. MY HUSBAND AND I HAD TO ADJUST OUR WORK SCHEDULE LOSING HOURS TO BRING OUR TRUCK IN ONLY TO BE CALLED LATER. THEY COULDN'T TELL US THE DAY BEFORE WHEN THEY CALLED TO CONFIRM THE APPOINTMENT OR WHEN WE CHECKED IN.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

STEERING IS VERY LOOSE ON OFF ROAD DRIVING / OR "WASHBOARD" TYPE ROAD- THERE IS CURRENTLY A TOYOTA TSB (TECHNICAL SERVICE BULLETIN) #0119-10 OUT RIGHT NOW WITH A SOLUTION TO THE PROBLEM. SOLUTION= REPLACE INTERMEDIATE SHAFT. AFTER READING ALL THE POSTS ONLINE, THIS NEEDS TO BE A SAFETY RECALL. MY TRUCK ONLY HAS 85,000 MILES ON IT WITH LOOSE STEERING. AND HAS BEEN LIKE THIS FOR SOME TIME!

Mileage: 5

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000(SUSPENSION); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. WHILE TRAVELING 45 MPH, THE VEHICLE BOTTOMED OUT EXCESSIVELY AND THE SPRINGS FAILED TO ABSORB THE IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED OF A RECALL. THE CONTACT STATED THAT THE REPLACEMENT SPRINGS WERE NOT STRONG ENOUGH TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

Mileage: 28,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V604000(SUSPENSION) WAS RECEIVED IN SEPTEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/18/16*LJ *TR

PRELIMINARY SPRINGS RECALL ON TACOMA PICKUP TRUCKS I HAVE RECEIVED TWO LETTERS FROM TOYOTA OVER THE LAST TWO AND HALF YEARS CONCERNING A PRELIMINARY RECALL ON THE SPRINGS. THEIR CLAIM IS THAT THEY ARE STILL TRYING TO FIGURE OUT HOW TO CORRECT THE PROBLEM. I DO NOT BELIEVE THAT. TOYOTA HAS BECOME EXPERTS AT STONEWALLING AND IN THE MEANTIME, THOUSANDS OF TACOMA OWNERS ARE DRIVING A VEHICLE THAT SQUEAKS SO LOUD THAT PEOPLE ARE CONTINUALLY ASKING WHAT IS WRONG WITH YOUR TRUCK. ANYONE WHO HAS TRIED TO SELL OR TRADE THEIR TACOMA HAS HAD TO ABSORB A SIGNIFICANTLY REDUCED PRICE/VALUE, FOR NO ONE WANTS TO WAIT ANOTHER THREE YEARS FOR TOYOTA TO EXECUTE THE RECALL. THIS LACK OF ACTION IS SIMILAR TO WHAT TOYOTA DID CONCERNING THE HEADLIGHT LENS WHICH CRACKED OR BURNED DUE TO THE HEAT FROM THE AMBER BULBS. IT TOOK OVER TWO YEARS TO GET TOYOTA TO ADMIT THAT THERE WAS A PROBLEM AND PROVIDE REPLACEMENT HEADLIGHT ASSEMBLIES. EVEN OUR LOCAL DEALER QUESTIONS THE MOTIVES OF TOYOTA IN NOT RESOLVING THE PROBLEM THAT THEY CREATED. THANK YOU FOR PUTTING PRESSURE ON TOYOTA TO EXECUTE A RECALL THE VEHICLES HAVING PROBLEMS WITH THE SPRINGS AND TO CORRECT THEM. THANK YOU FOR YOUR SERVICE TO THE CITIZENS OF THE USA. *TR

Mileage: 130,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION, FUEL PROPULSION SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL NUMBER 14V604 - REAR SUSPENSION LEAF SPRINGS. ONE OF THE LEAFS ON THE DRIVERS SIDE REAR SPRING HAS BROKE AND MOVED OUT OF POSITION AND IS HITTING THE REAR BRAKE LINE. PLEASE SEE PHOTOS ATTACHED. I SPOKE WITH TOYOTA AND AFTER SOME EXTENSIVE DIALOG HAVE BEEN ASSURED THAT WHEN I TAKE IT TO THE DEALER AND IT IS CONFIRMED THAT THE SPRING IS INDEED BROKE, THAT THE DEALER WILL TEMPORARILY REMEDY THE DEFECT AT NO COST TO ME. ADDITIONALLY, WHEN TOYOTA HAS A REMEDY FOR THE ABOVE MENTIONED RECALL, I WILL BE NOTIFIED AND THE VEHICLE WILL BE REPAIRED TO SATISFY THE RECALL. I BRING ATTENTION TO IT ON THIS SITE AS THE RECALL MENTIONS ONLY THAT THE LEAF COULD HIT THE FUEL TANK; THIS IS TO SHOW THAT IT COULD ALSO HIT THE BRAKE LINE WHICH IS AN ADDITIONAL SAFETY ISSUE. THANK YOU *TR

Mileage: 95,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECENTLY PURCHASED A USED 2010 TOYOTA TACOMA. I WAS INFORMED THAT THERE IS A SAFETY RECALL (NHTSA REFERENCE ID 14V604) ON THE REAR LEAF SPRINGS. THE RECALL WAS ISSUED IN SEPTEMBER 2014 AND TOYOTA HAS STILL NOT DEVELOPED A REMEDY FOR THIS SAFETY ISSUE. DOES THE NHTSA HAVE ANY RECOURSE TO COMPEL TOYOTA TO DEVELOP A REMEDY? THE RECALL HAS BEEN ISSUED FOR MORE THAN ONE YEAR AND THERE IS STILL NO REMEDY.

Mileage: 36,205

EXPERIENCING A CLUNKING AND BANGING FROM THE REAR OF MY TRUCK THAT MATCHES THE DESCRIPTION LISTED IN THE RECALL LETTER WE RECEIVED PERTAINING TO THE FAILURE OF REAR LEAF SPRINGS ON OUR 2010 TOYOTA TACOMA TRD. ON VISUAL INSPECTION, FOUND THAT SOME OF THE LEAF PLATES HAVE MOVED OUT OF POSITION WHICH CAN DEVELOP INTO A DANGEROUS SITUATION. WE LIVE 50 MILES FROM THE CLOSEST TOYOTA DEALERSHIP AND MAY NEED TO HAVE THE VEHICLE TOWED BECAUSE OF THE SAFETY ISSUES. WE ONLY HAVE THE ONE VEHICLE AND BECAUSE OF FAMILY/MEDICAL MATTERS, WOULD NEED SOME TYPE OF LOANER VEHICLE IF OUR TRUCK IS TO BE KEPT BY THE SERVICE DEPT. FOR MORE THAN ONE DAY.

Mileage: 42,500

LETTER FROM CONGRESSMAN DAVID ROUZER ON BEHALF OF HIS CONSTITUENT REGARDING TOYOTA ISSUED RECALL ON SOME OF ITS 4X4 VEHICLES. *SMD 2010 TOYOTA TACOMA. THE CONSUMER STATED TOYOTA PUT A HOLD ON THE RECALL, UNTIL THEY FIND A SOLUTION. THE CONSUMER STATED IT HAS BEEN OVER A YEAR. RECALL # 14V604000. *JB

TOYOTA HAS NOTIFIED ME (NHTSA RECALL NUMBER: 14V604) ON SEPTEMBER 29, 2014 AND AGAIN IN SEPTEMBER, 2015 CONCERNING THE REAR SUSPENSION SYSTEM OF MY TACOMA TOYOTA TRUCK. I AM VERY CONCERNED THAT THIS SAFETY RECALL 'FIX' HAS GONE ON MUCH TOO LONG. I HAVE CONTACTED MY LOCAL DEALER TWICE TO SEE ABOUT THIS RECALL BUT THEY SAY THEY HAVE NOT RECEIVED THE NEEDED PARTS FROM TOYOTA. IN THE MEAN TIME MY LEAF SPRINGS OCCASIONALLY MAKE NOISES DESCRIBED BY THE DEALER AS A POTENTIAL SAFETY PROBLEM. MY QUESTION: WHY IS IT TAKING TOYOTA SO LONG TO REPAIR WHAT APPEARS TO BE A SIMPLE PROBLEM? AM I ENDANGERING MY FAMILY AND MYSELF BY CONTINUING TO DRIVE MY 2010 TACOMA?

Mileage: 48,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V604000(SUSPENSION) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE MANUFACTURER HAD NOT YET DETERMINED A SOLUTION TO DETER THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD HEARD SOME KNOCKING NOISES COMING FROM THE REAR END OF THE VEHICLE HOWEVER THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE FAILURE MILEAGE WAS 32,000. UPDATED 11/23/15*LJ UPDATED 11/25/15.*JB

Mileage: 32,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION AND AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THREE U-JOINTS AND THE DAY TIME RUNNING LIGHTS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE DELAY AND THEY WERE ALSO UNABLE TO PROVIDE A SPECIFIC TIME FOR WHEN THE REMEDY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SEPTEMBER OF 2014 - TOYOTA SENT OUT A PRELIMINARY RECALL NOTICE - NHTSA CAMPAIGN NUMBER: 14V604000- AND THAT A REMEDY WOULD BE COMING. THE SPRINGS ON MY TACOMA BROKE, BROUGHT IT IN, TOYOTA DEEMED THE TRUCK WAS NOT SAFE TO DRIVE, AND GAVE ME A RENTAL. THEY DO NOT KNOW WHEN IT CAN BE FIXED. TOYOTA HAS BEEN SITTING ON THIS FOR NEARLY A YEAR. AND THEY STILL DO NOT HAVE PARTS TO FIX IT? I WAS THE SECOND TRUCK THAT WAS BROUGHT IN LAST FRIDAY WITH THE SAME PROBLEM.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT HEARD A LOUD BANG AND DISCOVERED THAT THE REAR DRIVER SIDE LEAF SPRING FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE REAR LEAF SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS TEMPORARILY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V604000 (SUSPENSION) AND 13V337000 (SEAT BELTS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED A REMEDY HAD NOT YET BEEN DETERMINED TO DETER THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE REAR SUSPENSION SAT LOWER THEN NORMAL. THE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 9/15/15*CW *CN

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MAY 2014. MIDDLE LEAF SPRING (OF A TOTAL OF 3 LEAF SPRINGS) ON LEFT SIDE OF VEHICLE CRACKED. TOYOTA CHARGED $275 TO REPAIR IT. NOVEMBER 2014. TOYOTA ISSUES A SAFETY RECALL NOTICE FOR POSSIBLE LEAF SPRING FRACTURE. THEY DO NOT ISSUE A REMEDY AND DO NOT OFFER TO REPLACE ANY LEAF SPRINGS. THEY MENTION A SECOND LETTER THAT WILL AUTHORIZE LEAF SPRING REPLACEMENT, WHICH AS OF TODAY (27 JULY 2015) HAS NOT YET BEEN ISSUED. JULY 2015. ONE LEAF SPRING ON RIGHT SIDE OF VEHICLE CRACKS AND IS REMOVED BY TOYOTA DEALER. CUSTOMER IS TOLD TO DRIVE VEHICLE UNTIL REPLACEMENT SPRING ARRIVE WITH ONLY TWO LEAF SPRINGS ON RIGHT SIDE OF VEHICLE. 27 JULY 2015. LEAF SPRINGS REPLACED ON BOTH SIDES OF VEHICLE WITH A HEAVIER CONSTRUCTION 4-LEAF SPRING ASSEMBLY. MY COMPLAINT IS THAT TOYOTA ISSUED A SAFETY RECALL NOTICE IN NOVEMBER 2014 AND 9 MONTHS LATER THEY DO NOT HAVE A SOLUTION. THEY HAVE REPLACED MY LEAF SPRINGS ONLY BECAUSE THEY BROKE. I DO NOT THINK THAT TOYOTA TAKES THE OBLIGATIONS OF VEHICLE SAFETY SERIOUSLY. THEY ARE NEGLIGENT IN ALLOWING PEOPLE TO DRIVE AROUND IN VEHICLES WITH UNDERRATED LEAF SPRINGS. THEY ALLOWED ME TO DRIVE AROUND WITH ONE FEWER LEAF SPRING ON THE RIGHT SIDE OF MY VEHICLE. AND THEY HAVE NOT TO DATE REIMBURSED ME FOR MY FIRST LEAF SPRING REPAIR (TOYOTA CUSTOMER SERVICE TELLS ME IT MAY TAKE ONE OR TWO YEARS FROM NOW BEFORE I RECEIVE A LETTER ALLOWING ME TO APPLY FOR REIMBURSEMENT). I APPRECIATE YOUR INVESTIGATION OF THIS SITUATION.

Mileage: 44,946

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A BANG EMERGING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR PASSENGER SIDE LEAF SPRING FRACTURED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE REAR DRIVER SIDE LEAF SPRING WAS REPLACED IN MARCH. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V604000 (REAR SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

Mileage: 56,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V604000 (SUSPENSION) AND 11V48000 (TIRES). WHILE DRIVING AT 45 MPH, THE REAR SHOCK FAILED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

Mileage: 25,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. WHEN DRIVING OVER A BUMP, THE BED FRAME OF THE VEHICLE MADE CONTACT WITH THE FRAME OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LEAF SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) WAS RECEIVED IN SEPTEMBER OF 2014. THE FAILURE MILEAGE WAS 100.

Mileage: 100

RECEIVED LETTER FROM TOYOTA IN NOVEMBER OF 2014 ABOUT A PENDING SAFETY RECALL TO MY TOYOTA TACOMA. THE LETTER STATED THAT THERE WAS A DEFECT IN THE REAR LEAF SPRINGS THAT COULD CAUSE THE LEAF TO BREAK AND RUPTURE THE GAS TANK. THE LETTER STATED THAT AN ADDITIONAL RECALL NOTICE WOULD BE MAILED TO ME WHEN PARTS ARE AVAILABLE. TODAY MAY 22, 2015 (7) MONTHS LATER, I CONTACTED TOYOTA AND WAS INFORMED THE PARTS ARE NOT AVAILABLE. TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE AMOUNT OF TIME.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PART WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AND PLACED THE CONTACT ON A WAITING LIST FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HEARD BUMPING NOISES FROM THE REAR OF THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 6/8/15*CN UPDATED 7/7/2015*JS

VEHICLE RECALLED FOR BAD LEAF SPRINGS. NOTHING HAS HAPPENED SINCE, OVER 6 MONTHS AND THEY DO NOT EVEN HAVE AN ESTIMATE OF WHEN REPAIRS TO BE ACCOMPLISHED. NOT FINDING THAT THERE SEEMS TO BE ANY AUTHORITY THAT CAN REQUIRE THE REPAIR OF THE VEHICLE AND CANNOT SELL IT TO ANYONE WITH REPAIRS NOT MADE. *TR

Mileage: 30,000

RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA FOR THE REAR LEAF SPRING ON 12/1/2014. IT STATES THE LEAF SPRINGS CAN RUST, FAIL AND ACCIDENTALLY PUNCTURE THE GAS TANK CAUSING A FIRE. THEY HAVE YET TO PRODUCE A REMEDY AND CONTINUE TO STALL INSTEAD OF TAKING ACTION TO FIX THE PROBLEM. THIS COULD ULTIMATELY BE A LIFE THREATENING SITUATION AND TOYOTA CONTINUES TO DELAY. I DO NOT FEEL TOYOTA HAS THE CUSTOMERS BEST INTEREST IN MIND AND ARE PURELY STALLING FOR MONETARY REASONS. *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/29/15*CN THE CONSUMER STATED AFTER 8 MONTHS THE VEHICLE HAD NOT BEEN REPAIRED. UPDATED 7/2/2015 *JS

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ UPDATED 6/23/2015*JS

I RECEIVED A RECALL DATED 9/29/14 FOR DEFECTIVE LEAF SPRINGS. IT IS NOW 2/27/15 AND I HAVE HAD NOTHING BUT AN INITIOAL NOTICE AND NO ESTIMATE OF REPAIR DATE. I HAVE COMUNINCATED WITH TOYOTA THROUGH THIER CHANNELS AND RECEIVED NO NEW OR UPDATED INFORMATION. I HAVE HAD A TRIP PLANNED FOR SOME TIME THAT INVOLVES USING THE TRUCK AND TOWING A BOAT THAT A FEEL I MAY NEED TO CANCEL DUE TO SAFETY CONERNS AND FIND IT TO BE UNREASONABLE THAT IT IS TAKING THIS LONG FOR A SOLUTION. IT WOULD APPEAR THAT THERE WILL HAVE TO BE SOMEONE INJURED OR WORSE BEFORE THIS GETS ATTENTION. *TR

TL*THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THE VEHICLE WAS COVERED IN RUST. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE NEEDED TO BE DETAILED AND WAXED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V604000 (SUSPENSION) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Mileage: 1,000

DEAR SIR OR MADAM: I PURCHASED A 2010 TOYOTA TACOMA DOUBLE CAB 4X4 AT THE END OF 2010. AND WITHIN MONTHS OF MY PURCHASE I NOTICED EXCESSIVE CORROSION UNDER THE VEHICLE TAKING PLACE. I REPORTED THE PROBLEM TO THE DEALERSHIP AND MY CONCERNS WERE EITHER DISMISSED OR SIMPLY IGNORED. APPROXIMATELY 1 YEAR LATER, DURING THE CORROSION RECALL OF THE PREVIOUS TACOMA'S, I REPORTED MY OBSERVATIONS TO THE TOYOTA SAFETY RECALL DEPARTMENT. THIS TIME I WAS TOLD I COULD PAY FOR A CORROSION TREATMENT, BUT NO RECALLS WERE YET TAKING PLACE FOR THE 2010 MODELS. I ASK YOU TO PLEASE LOOK IN TO THE TOYOTA CORROSION PROBLEM, IT EXTENDS FROM 2004 TO THE PRESENT. AND IT IS NOT ABOUT JUST LEAF'S THAT COULD FRACTURE. IT IS ABOUT TOYOTA FAILING TO ACKNOWLEDGE A PROBLEM THAT WAS ALREADY TAKING PLACE IN OTHER EARLIER MODELS. *TR

Mileage: 10,000

I JUST FOUND MY TRUCK IS SUBJECT TO RECALL NUMBER: E12. THE SAFETY RISK: STATES POSSIBLE PUNCTURED FUEL TANK AND POSSIBLE FUEL LEAK COULD RESULT IN FIRE. THE RECALL STATUS: STATES "REMEDY NOT YET AVAILABLE". THIS IS UNACCEPTABLE IN MY MIND. REPLACING A LEAF SPRING ASSEMBLY IS NOT THAT COMPLICATED. I HOPE NHTSA WILL ENCOURAGE TOYOTA TO REACT QUICKLY TO THIS DESIGN FAILURE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVERS SIDE LEAF SPRING BROKE. THIS TRUCK HAS NEVER BEEN OFF ROAD OR HAD ANYTHING HEAVIER THAN 200 POUNDS PUT IN THE BED. I BOUGHT IT USED IN MARCH 2010 WITH 622 MILES. GARAGE THAT DID THE REPAIR SAID IT WAS THE RESULT OF BAD METAL/IMPROPER CASTING. *TR

Mileage: 52,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH HE HEARD AN ABNORMAL NOISE. THE CONTACT INVESTIGATED AND NOTICED THAT THE LEAF SPRING WERE FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE IT WAS CONFIRMED THAT THE LEAF SPRING WERE FRACTURED. THE DEALER REFERRED HIM TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 41,000.

Mileage: 41,000

I PURCHASED THIS VEHICLE BRAND NEW IN MAY 2010. I SAW A STICKER IN MY DOOR JAM THAT NOTES MODIFICATIONS TO MY VEHICLE HAD BEEN MADE TO REDUCE THE LOAD CARRYING CAPACITY. AFTER DOING SOME RESEARCH I LEARNED THERE WAS A RECALL IN FEBRUARY 2010 THAT LED TO THE MODIFICATION. WHEN I PURCHASED MY VEHICLE THE SALESMAN DID NOT REVEAL TO ME THERE HAD BEEN A RECALL OR ANY CHANGES HAD BEEN MADE TO MY VEHICLE. I CONTACTED THE LOCAL DEALERSHIP AS WELL AS THE HEADQUARTERS OFFICE ON 12/08/2010, 01/06/2011, & 01/13/2011. THEY GAVE ME A CASE NUMBER & TOLD ME AFTER THE 3RD ATTEMPT TO CALL THERE WAS NOTHING ELSE THEY COULD DO. TO THIS VERY DATE I STILL CAN NOT GET ANYONE @ THE LOCAL DEALERSHIP OR TOYOTA HEADQUARTERS TO RETURN MY CALL IN REFERENCE TO THIS. I AM STILL NOT CLEAR ON WHAT MODIFICATIONS WERE MADE & HOW IT IMPACTS MY VEHICLE. I AM NOT HAPPY WITH THE TREATMENT I HAVE RECEIVED FROM TOYOTA AND FEEL IF THEY SOLD ME A FAULTY VEHICLE THAT IT SHOULD BE TAKEN BACK.

TL*THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TRAVELING 5-10 MPH THE FRONT WHEELS STARTED MAKING A CLANGING SOUND THAT COMES THROUGH THE STEERING WHEEL TO MAKE IT SHAKE. THE CONTACT HAS HAD THE ENTIRE FRONT END INSPECTED BY TWO TOYOTA DEALERS, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT WAS CONCERNED THAT THE FAILURE NEEDED TO BE CHECKED ON A COUNTRY OR DIRT ROAD, BECAUSE THIS WAS WHEN THE FAILURE OCCURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD ALSO OCCUR ON CITY ROADS. THE VEHICLE WAS ALSO INSPECTED BY A THIRD DEALER. THE FAILURE MILEAGE WAS 1000 AND THE CURRENT MILEAGE WAS 3800. UPDATED 01/13/11*LJ THE CONSUMER STATED WHILE DRIVING ON ROUGH PAVEMENT, IT FELT AS THOUGH THE FRONT WHEELS LUGS WERE LOOSE. UPDATED 04/19/11

Mileage: 1,000

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED WHILE DRIVING AT 60MPH THE VEHICLE BECAME HARD TO CONTROL, IT SWERVED AND A NOISE COULD BE HEARD COMING FROM THE FRONT END. THE VEHICLE WAS TAKEN TO DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE FRONT SHOCK ABSORBER, THE INSULATORS, AND THE RETAINING CUSHING; THESE PARTS WERE REPLACED SEVERAL TIMES. THE FAILURE WAS CORRECTED, HOWEVER HE IS NOW EXPERIENCING THE FAILURE AT THE REAR OF THE VEHICLE. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 4,600 AND THE CURRENT MILEAGE WAS 11,000.

Mileage: 4,600

TL* THE CONTACT OWNS A 2010 TOYOTA TACOMA. THE CONTACT STATED WHEN DRIVING OVER AN UNEVEN ROAD SURFACE OR WHEN DRIVING WITH A HEAVY LOAD AT A SPEED OF AT LEAST 45 MPH, THE VEHICLE WOULD BOUNCE EXCESSIVELY HARD. THE CONTACT WOULD HAVE TO DECREASE SPEED IN ORDER TO MAINTAIN CONTROL OF THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 13,053.

Mileage: 13,000

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) WE RECENTLY PURCHASED A NEW 2010 TOYOTA TACOMA. ON ITS FIRST LONG DISTANCE TRIP, WITH LESS THAT 2000 MILES ON THE VEHICLE AND BARELY A MONTH OLD, THE REAR FACTORY INSTALLED HIGH PERFORMANCE BILSTEIN REAR SHOCKS GOT SO HOT THAT THE OIL SPRAYED OUT OF THE TOP SEAL MELTING THE BOOTS AND GETTING THEM SO HOT THE PLASTIC MATERIAL DRIPPED DOWN AND COATED THE CONNECTION TO THE REAR AXLE. THE SHOCKS COMPLETELY FAILED AT THAT POINT. WHEN I TOOK IT INTO TOYOTA OF ORANGE, IN ORANGE CALIFORNIA WHERE WE PURCHASED THE VEHICLE, THEY INFORMED ME THERE WAS A BULLETIN OUT ON THE REAR SPRINGS. THEY REPLACED BOTH THE SPRINGS AND THE SHOCKS. I HAVE WRITTEN THEM SEVERAL TIMES TO FIND OUT WHETHER THE SHOCKS WERE FAULTY, OR IF IT WAS A REAR SPRING ISSUE, OR JUST A POOR DESIGN WITH THE VEHICLE, BUT HAVE NOT HEARD BACK FROM THEM TO DATE. THIS IS A SERIOUS SAFETY CONCERN FOR THE VEHICLE IS UNSTABLE WHEN THE SHOCKS FAILED. WE ARE TRYING TO GET AN ANSWER AS TO WHY THIS VEHICLE, WITH BOTH FACTORY INSTALLED OFF-ROAD AND TOW PACKAGES, FAILED WITH ONLY A COUPLE HUNDRED POUNDS IN THE BED. IT MAY BE A REAL SERIOUS SAFETY PROBLEM IF THIS OCCURS WHEN WE HAVE A LOAD IN THE BED OR A PULLING A TRAILER. ALSO, YOU MAY WANT TO CONTACT TOYOTA AND FIND OUT WHY THIS HAPPENED. IF IT IS A SYSTEMIC PROBLEM WITH THIS VEHICLE, THERE SHOULD BE A RECALL OUT AND NOT JUST A BULLETIN TO PREVENT SOMEONE FROM GETTING SERIOUSLY INJURED. OUR CONTACT AT TOYOTA OF ORANGE IS ARLENE HOPKINS [XXX]; THE DEALERSHIP IS LOCATED AT 1400 N. TUSTIN AVE, ORANGE, CA 92865. SHE HAS NOT EMAILED A RESPONSE TO OUR CONCERNS AND IT HAS BEEN OVER ALMOST TWO WEEKS. THE VIN # ON THE TRUCK IS [XXX]. THANKS *TR

Mileage: 1,800