2002 TOYOTA TUNDRA Structure Problems

Excessive frame corrosion and corrosion holes involving even rear subframe

Frame needs replacement

The contact owns a 2002 Toyota Tundra. The contact, who is an independent mechanic, stated that the fuel tank had detached. The contact stated that the subframe was extremely rusted. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 09V444000 (Structure). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 190,000.

Mileage: 190,000

The contact owns a 2002 Toyota Tundra. The contact stated that the frame and the front bumper were severely rusted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 117,000.

Mileage: 117,000

The contact owns a 2002 Toyota Tundra. The contact stated that after taking the vehicle to be checked for corrosion to the subframe, the contact was advised that there was significant corrosion on the subframe and the supports underneath the truck bed. The contact was informed that the vehicle was unsafe to drive with any type of load in the truck bed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.

Mileage: 180,000

I was doing maintenance on front and lifted splash guard for access to bolt. On top of the frame, near the firewall, was severe rust. It looks as if the frame could crack at any time. If this happened in highway speed or in traffic, severe risk of injuries. These are known to have issues in salt states (had recalls) and I thought I checked it pretty good before buying. I think this may be from the air conditioning drain system.

The contact owns 2002 Toyota Tundra. The contact stated that upon taking the vehicle to an independent mechanic for an oil change and tire rotation, she was informed that the subframe was severely corroded, and the vehicle was unsafe to be driven. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 250,000.

Mileage: 250,000

The contact owns a 2002 Toyota Tundra. The contact stated that while the vehicle was in for routine maintenance, the mechanic discovered severe rusting and corrosion on the subframe of the vehicle. The vehicle was taken to the local dealer who determined that the vehicle was unsafe to drive due to the severe rusting of the subframe. The contact was informed that the subframe needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 200,000.

Mileage: 200,000

The contact owns a 2011 Dodge Durango. The contact stated that there was severe corrosion on the entire under carriage and subframe and struts. The contact received notification of NHTSA Campaign Number: 09V444000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2002 Toyota Tundra. The contact stated that he previously received notification of NHTSA Campaign Number: 09V444000 (Structure). The vehicle was taken to the local dealer and repaired under the recall. Recently, the contact was informed by an independent mechanic that cracks had formed on the rear suspension due to severe corrosion. The contact then took the vehicle to another dealer, Kelly Toyota of Hamburg (1 Industrial Dr, Hamburg, PA 19526), and was informed that the recall was a one-time free repair and the dealer offered no additional assistance. The manufacturer was notified of the failure and informed him that the recall was too old. The vehicle was not repaired. The failure mileage was 81,324.

Mileage: 81,324

The contact owns a 2002 Toyota Tundra. The contact stated that there were holes in the subframe of the vehicle. The local dealer was contacted and informed the contact that the subframe was not treated with rust inhibitor. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the dealer was not able to spray the rust inhibitor on the vehicle due to Iowa not being a cold state. The approximate failure mileage was 134,000.

Mileage: 134,000

The frame on the truck is rusted out with holes through it and the metal is rusted out along the entire frame. The truck vibrates when driving and when inspected by the dealer, Kari Toyota, they advised it is unsafe to drive as the frame could break entirely and cause an accident. Report is attached. Toyota was contacted on several occasions by Kari Toyota and myself in May and June of 2021. I had the vehicle in for repair of the frame rust issue on June 15, 2012 but clearly the work was not done properly as the rust issue continued until the vehicle is now undriveable. The vehicle has only 106,681 miles which is low for a typical Toyota vehicle. Toyota refuses to repair the vehicle even though I had followed up on my end by bringing it in for the recall repair. I requested a letter from Toyota explaining why they won't cover the repairs and they refused to send one.

First the gas tank let loose and fell half way off. Result was a new gas tank installed. then part of the frame rusted from the cab. This resulted in having to have it welded. Have had several service repair lights come on that resulted in more fixes. Today just about does it. The spare tire fell to the road because rust ate through what was holding it up. I have all the papers that show the repairs and what it has cost me. I have not done anything yet about spare tire. I have had the truck since 2013 and it has less then 94k miles on it. It had 35 when I bought it and I knew nothing about the rust problem recall. I certainly believe I should have a new frame or some kind of compensation. Over the years I have talked to several dealers that got me no where. I guess this is my last shot.

RUST PROBLEM IN FRAME AND REAR CROSSMEMBER

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND THERE WAS A HOLE BEHIND THE DRIVER'S SIDE DOOR. THE CONTACT CALLED ACTON TOYOTA OF LITTLETON (221 GREAT RD, LITTLETON, MA 01460, (978) 263-1500) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 220,000.

Mileage: 220,000

FRAME IS SEVERELY RUSTED AND CALLED ABOUT A PREVIOUS RECALL TO REPLACE THE FRAME BUT THEY TOLD ME THAT I HAD JUST MISSED IT AND THE RECALL HAD ENDED? I TOLD THEM THAT I HAD THE TRUCK AT THE TIME OF THE RECALL BUT WAS NEVER NOTIFIED OF THE RECALL. I HAD RECEIVED OTHER PROMOTIONS ABOUT NEW VEHICLE DISCOUNTS FOR TOYOTA OWNERS, BUT NEVER ABOUT ANY RECALL ON THE TRUCK AT ALL? NOW THE FRAME IS RUSTED EVEN WORSE BUT I HAVE TO CONTINUE TO DRIVE THE TRUCK BECAUSE I CANNOT AFFORD ANOTHER VEHICLE AT THIS TIME! THE OTHER DAY I PULLED INTO MY DRIVEWAY AND NOTICED THE VEHICLE MAKING A NOISE AND WHEN I LOOKED UNDER THE VEHICLE, THE FUEL TANK STRAP HAD RUSTED AND FELL APART AND THE FUEL TANK WAS HANGING DOWN. I HAD TO TAKE A RATCHET STRAP AND STRAP THE FUEL TANK BACK UP TO THE FRAME BECAUSE I HAVE TO HAVE THE TRUCK TO DRIVE TO WORK. I LOOK NOW AND THERE IS A RECALL ABOUT THE CORROSION ON THE FUEL TANK STRAPS AND ON THE SPARE TIRE CARRIER AND SUCH AND YET AGAIN I WAS NOT NOTIFIED ABOUT THE RECALL. HAD THE FUEL TANK NOT FELL OUT ON ME AND THEN ME LOOK ON YOUR SITE TO FIND OUT ABOUT IT, I WOULD AGAIN NOT HAVE KNOWN THERE EVEN WAS A RECALL UNTIL IT WAS TOO LATE TO DO ANYTHING ABOUT IT ! I NEED TO KNOW WHAT CAN BE DONE ABOUT GETTING TOYOTA TO HONOR THE FRAME REPLACEMENT RECALL ON MY TRUCK THAT I WAS NEVER NOTIFIED ABOUT EVEN THOUGH I KNOW THAT THEY KNEW I OWNED IT BECAUSE OF THE OTHER MAIL THEY HAD SENT ME ABOUT NEW VEHICLE OFFERS FOR CURRENT TOYOTA OWNERS? ANY AND ALL HELP APPRECIATED AS I CANNOT AFFORD TO BUY ANOTHER TRUCK HAVING SO MUCH MONEY IN THIS ONE THAT IS EVENTUALLY GOING TO BREAK IN HALF AS I DRIVE IT DOWN THE ROAD WHICH IS NOT SAFE FOR ME OR ANYONE ELSE ON THE ROAD AROUND ME. I LIVE IN KENTUCKY WHERE IS ONE OF THE PRIMARY AREAS FOR SALT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 344,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR CROSS MEMBERS ON BOTH SIDES AND THE FRAME WERE SEVERELY CORRODED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Mileage: 86,000

FRAME IS RUSTED AND WON'T PASS INSPECTION. HAVE ALREADY REPLACED FENDER AND BOX

"TOYOTA RECALLS" CHASIS/FRAME - I HAD EVERY RECALL OR SERVICE BULLETIN COMPLETED BY TOYOTA SALES/SERVICE IN OUR AREA. TOYOTA'S FIX FOR THE FRAME RUST DID NOT WORK. I WAS INFORMED THIS WEEK THAT THERE ARE NOW HOLES IN THE FRAME. THE TAILGATE IS RUSTING ALONG WITH THE BED OF THE TRUCK AS I WAS ABLE TO SEE THE UNDERNEATH OF THE BED WHEN THE TOYOTA DEALERSHIP PUT IT UP ON THE HOSIT YESTERDAY. THIS TRUCK HAS BEEN MAINTAINED PROPERLY, HAS APPROXIMATELY 135,000 MILES ON IT, AND THE BODY IS STILL IN GOOD CONDITION. ALTHOUGH I WAS NOTIFIED THIS WEEK ABOUT THE FRAME, IT'S HAS BEEN ON GOING FOR SOME TIME AND I DO NOT UNDERSTAND WHY NO ONE IN THE LAST 2 YEARS INFORMED US OF THE FRAME RUST DAMAGE. EVEN THE TOYOTA SERVICE DEPARTMENT THAT HAD SERVICED THE VEHICLE EARLIER THIS YEAR DID NOT INFORM ME OF THE EXTENT OF FRAME RUST DAMAGE.

Mileage: 135,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DIFFERENTIAL WAS LEAKING. THE CONTACT ALSO MENTIONED THAT THE CHAIN THAT HELD THE SPARE TIRE IN PLACE FRACTURED FROM THE FRAME. THE VEHICLE WAS TAKEN TO BROWN'S TOYOTA OF GLEN BURNIE (7167 RITCHIE HWY, GLEN BURNIE, MD 21061 (410) 761-9000) WHERE THE CONTACT WAS INFORMED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

Mileage: 81,000

2002 TOYOTA TUNDRA SR5 FRAME WAS SPRAYED WITH UNDERCOATING PER RECALL WHEN IT SHOULD HAVE BEEN REPLACED. NOW FRAME HAS HOLES 1" WIDE 4" LONG BEHIND FRONT TIRES ON BOTH SIDES. BODY STILL LOOKS NEW. I SEE TRUCKS FOR SALE THAT ARE RUSTED OUT BEYOND REPAIR BUT HAVE NEW FRAMES.

Mileage: 178,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS EXTENSIVE RUST AND CORROSION PERTAINING TO THE FRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 09V444000 (STRUCTURE) AND 05V225000 (SUSPENSION). THE CONTACT WAS UNCERTAIN IF THE FAILURES WERE RELATED TO THE RECALL CAMPAIGNS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THE BUY BACK OPTION AND FRAME REPLACEMENT EXTENDED CAMPAIGN ENDED IN 2012 AND THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I PURCHASED THIS TRUCK USED IN 2015 AND WAS UNAWARE OF ANY RECALLS DUE TO FRAME RUST. I HAVE REPLACED TAILPIPE, MUFFLER, MANY BRAKE COMPONENTS DUE TO RUST PROBLEMS. THE FRAME NOW RUSTED MORE AND I AM BEING TOLD THAT IT MAY BE UNSAFE TO DRIVE. A MECHANIC TOLD ME ABOUT THIS FRAME RUST RECALL AND I TOOK IT TO FRED ANDERSON TOYOTA IN RALEIGH,NC. THE FOUND THAT ALL RECALL ITEMS HAD BEEN COMPLETED BY THE DEALER IN BOONE,NC. I FIND THIS HARD TO BELIEVE SINCE THE RUSTING ISSUE IS MUCH MORE SEVERE. I JUST WANT A FAIR EVALUATION OF WHAT CAN OR SHOULD BE DONE. FRED ANDERSON TOYOTA IN RALEIGH DID HAVE THE TRUCK BUT NOT SURE HOW FAR THEY TOOK THE INVESTIGATION OF RUST.

THE CHASSIS OF THE TRUCK IS VERY DAMAGED BY RUST, IN SOME PARTS IT EVEN HAS HOLES, SO I DO NOT KNOW IF IT IS VERY SAFE TO HANDLE IT. I BOUGHT IT AT A CAR DEALER A FEW WEEKS AGO, I THOUGHT IT WAS JUST A BIT OF RUST ... BUT WHEN I CHECKED IT OUT BETTER I NOW FIND THAT THE RUST REALLY HARMS THE STRUCTURE, ANOTHER PROBLEM ... IT GIVES OFF A STRONG SMELL OF GASOLINE. ..

Mileage: 174,000

FRAME OF TRUCK WAS TOTALLY RUSTED OUT AND VEHICLE WAS CONSIDERED "NON-DRIVABLE", BY TOYOTA DEALERSHIP. TOYOTA DEALERSHIP "CHECKED" THE FRAME IN 2011 AND SAID IT WAS "FINE" AND WE HAVE ONLY DRIVEN THE TRUCK 40,000 MILES SINCE. THEY SAID TO SALVAGE THE TRUCK BUT IT ONLY HAS 127,000 MILES ON IT!!!! CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mileage: 127,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT AFTER PURCHASING THE VEHICLE, IT WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE SUB FRAME HAD EXTENSIVE RUSTING AND CORROSION. THE CONTACT WAS INFORMED THAT THE SECTION CONNECTING THE CABIN TO THE BED OF THE TRUCK WAS SEVERELY DAMAGED BY THE CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE LOCAL DEALER FIRST TEAM TOYOTA (3400 WESTERN BRANCH BLVD, CHESAPEAKE, VA) WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE 195,000.

Mileage: 195,000

THE FRAME IS SO RUSTED THERE ARE AREAS I CAN PUT MY FIST THROUGH, THE REAR SHOCK RUSTED OFF THE FRAME WHILE I WAS DRIVING THE TRUCK

Mileage: 153,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT HARR TOYOTA (100 GOLD STAR BLVD, WORCESTER, MA 01606, (508) 471-2530) IT WAS DISCOVERED THAT THE ENTIRE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 157,000. *BF CONSUMER STATED BRAKES AND ROTORS REPLACED.*JB

Mileage: 157,000

DURING AN OIL CHANGE THE MECHANIC NOTICED THE FRAME JUST IN FRONT OF THE LEAF SPRING BRACKET WAS SEVERELY RUSTED THROUGH MAKING IT DANGEROUS TO DRIVE. WE DID HAVE TOYOTA SUPPOSEDLY ADDRESS A POTENTIAL RUST SITUATION IN 2012. HOWEVER, THIS DAMAGE SHOULD NOT HAVE OCCURRED IF THIS WAS SUPPOSEDLY ADDRESSED. WE HAVE CONTACTED TOYOTA AND THEY HAVE TOLD US THAT THERE IS NO ASSISTANCE THAT THEY CAN PROVIDE AT THIS TIME. WE ARE CONCERNED THAT THERE ARE POTENTIALLY MANY OTHER VEHICLES WITH THE SAME ISSUE AND ARE TOTALLY UNAWARE OF THEIR DANGEROUS SITUATION.

Mileage: 130,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME OF THE VEHICLE WAS ROTTED OUT AND THE MID SECTION OF THE VEHICLE HAD THE MOST RUST. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO SPRAYED THE CENTER AND MID FRAMES WITH RUST INHIBITOR; HOWEVER, THE REPAIR FAILED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 195,000.

Mileage: 195,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER CONCERNING AN ENGINE LIGHT DIAGNOSTIC TEST AND WAS INFORMED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. *TT THERE WAS A RECALL FOR THIS ISSUE, THEY SAID IT EXPIRED. CONSUMER STATED A RUSTING FRAME BECAUSE OF LOW GRADE STEEL, IS A SAFETY ISSUE. *JB

Mileage: 121,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER CONCERNING AN ENGINE LIGHT DIAGNOSTIC TEST AND WAS INFORMED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000. *TT THERE WAS A RECALL FOR THIS ISSUE, THEY SAID IT EXPIRED. CONSUMER STATED A RUSTING FRAME BECAUSE OF LOW GRADE STEEL, IS A SAFETY ISSUE. *JB

Mileage: 121,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS RUSTED. THE VEHICLE WAS TAKEN TO LEE TOYOTA (115 MAIN ST, TOPSHAM, ME 04086, (207) 729-3358) AND THE CONTACT WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST. THE VEHICLE WAS TAKEN TO AN UNKNOWN FACILITY FIVE YEARS AGO FOR AN UNKNOWN RECALL REPAIR RELATED TO THE FAILURE. THE VEHICLE WAS TREATED WITH AN UNDERCOATING FOR THE FRAME TO PREVENT RUSTING; HOWEVER, THE FAILURE WORSENED. LEE TOYOTA ALSO STATED THAT THEY COULD NOT REPAIR THE VEHICLE, BUT WOULD HELP REFER THE CONTACT TO AN INDEPENDENT MECHANIC WHO COULD HELP WELD THE FRAME. THE FAILURE MILEAGE WAS 90,000.

Mileage: 90,000

THE RUST CORROSION IS SO BAD THAT THE SPARE TIRE FELL OFF HITTING THE LEAF SPRING SUPPORT BRACKET AND COMPLETELY CAUSED THE BUMPER TO FALL OFF THE TRUCK. THE SPARE TIRE ROLLED INTO ONCOMING TRAFFIC AND ALMOST CAUSED AN ACCIDENT. THE CORROSION IS EVIDENT ALL OVER THE CHASSIS AND OTHER PARTS. THIS HAPPENED WHILE I WAS DRIVING AND PULLING A LANDSCAPE TRAILER ON ROUTE 173 IN NEW JERSEY. *TR

Mileage: 235,730

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1811260984. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Mileage: 106,000

FRAME CROSSMEMBER RUSTED. TOYOTA SIAD IT WAS REPLACED IN 2012 BUT WAS NEVER CHANGED.

Mileage: 152,407

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE VEHICLE WAS TAKEN TO MOTOR WORLD (150 MOTORWORLD DR, WILKES-BARRE, PA 18702) WHERE AN ANTI-CORROSIVE SPRAY WAS APPLIED TO THE FRAME. THE FRAME BECAME RUSTED A FEW YEARS LATER AND THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE FRAME WAS SPRAYED AGAIN. A FEW YEARS LATER, THE BRAKE LINES HAD TO BE REPLACED DUE TO THE CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *BF*JB

Mileage: 95,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE A CLUNKING NOISE WAS PRESENT COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SANSONE TOYOTA (90 US-1, AVENAL, NJ) WHO EXAMINED THE VEHICLE AND DISCOVERED THAT THE SUBFRAME WAS SEVERELY DAMAGED DUE TO RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000. *TT *TR CONSUMER STATED RECALL EXPIRED AND WAS NOT PROPERLY NOTIFIED OF THE RECALL. *JB

Mileage: 240,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE A CLUNKING NOISE WAS PRESENT COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SANSONE TOYOTA (90 US-1, AVENAL, NJ) WHO EXAMINED THE VEHICLE AND DISCOVERED THAT THE SUBFRAME WAS SEVERELY DAMAGED DUE TO RUST AND CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000. *TT *TR CONSUMER STATED RECALL EXPIRED AND WAS NOT PROPERLY NOTIFIED OF THE RECALL. *JB

Mileage: 240,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THERE WAS EXCESSIVE CORROSION OF THE REAR CROSS MEMBER. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE THE SPARE TIRE TO DETACH, WHICH WAS STOWED UNDERNEATH THE TRUCK BED. THE VEHICLE WAS TAKEN TO AUBREY ALEXANDER TOYOTA (1324 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870) WHERE IT WAS DETERMINED THAT THE FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 131,000.

Mileage: 131,000

2002 TOYOTA TUNDRA. CONSUMER WRITES IN REGARDS TO FRAME RUST ON VEHICLE. *LD *JS

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 10 MPH, A NOISE WAS HEARD UNDER THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE SPARE TIRE HAD DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THE SPARE TIRE HOLDER WAS SEVERELY CORRODED WITH A HOLE AND THE TIRE BRACKETS WERE ALSO CORRODED. THE CONTACT ALSO FOUND THAT THE VEHICLE'S UNDERBODY FRAME WAS CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 126,000.

Mileage: 126,000

THE REMEDY APPLIED TO MY 2002 TOYOTA TUNDRA FOR SAFETY RECALL 09V444000 HAS PROVEN TO BE INEFFECTIVE. I PURCHASED THE TRUCK USED FROM THE TOYOTA DEALERSHIP WHERE THE SAFETY RECALL REMEDY HAD BEEN PERFORMED. THE FRAME CROSS-MEMBER WHICH SUPPORTS THE FUEL TANK - A COMPONENT CALLED OUT IN TOYOTA DOCUMENTS RELATED TO 09V444000 - HAS SEPARATED FROM THE FRAME ON BOTH SIDES. (SEE ATTACHED PHOTOS) THIS CONDITION WAS DISCOVERED DURING MY RECENT STATE INSPECTION. I WAS TOLD THAT IT IS DANGEROUS TO OPERATE THE VEHICLE IN THIS CONDITION UNTIL THE CROSS-MEMBER WHICH SUPPORTS THE FUEL TANK CAN BE REPAIRED OR REPLACED. SINCE RECALL 09V444000 WAS ORIGINALLY INITIATED TO FIX THIS VERY PROBLEM, I BELIEVE MY VEHICLE SHOULD STILL QUALIFY FOR THIS REPAIR BECAUSE THE FIX APPLIED WAS A BAND-AID REPAIR THAT DID NOT ADDRESS THE ORIGINAL FAULT. YOUR DATABASE CURRENTLY SHOWS THERE ARE NO LONGER ANY OPEN RECALLS ON MY VIN, BUT THE ORIGINAL FLAW HAS PROGRESSED TO THE POINT WHERE THE VEHICLE (WHICH IS OTHERWISE IN EXCELLENT CONDITION) IS UNSAFE TO OPERATE ON PUBLIC ROADWAY. IS TOYOTA OBLIGATED TO ADDRESS THIS ISSUE, OR WAS THEIR TEMPORARY FIX (THE APPLICATION OF RUST-PROOFING) ENOUGH TO ABSOLVE THEM OF ANY RESPONSIBILITY FROM THAT DATE ONWARD?

Mileage: 100,000

2002 TOYOTA TUNDRA 4WD LIMITED ACCESS CAB. IN DEC 2012 BROUGHT TRUCK TO BURNSVILLE TOYOTA FOR RECALL. THEY ONLY SPRAYED RUSTED INHIBITOR PAINT ON FRAME. BRAKE WARNING LIGHT CAME ON. BROUGHT TRUCK INTO LOCAL INDEPENDENT SHOP. THEY SAID BRAKE LINE TO REAR DRUM BRAKES SHOOK LOSE, DUE TO FRAME RUSTING/CORROSION AWAY FROM SHOCK ABSORBER MOUNT. THEY ALSO STATED TRUCK IS UNSAFE TO DRIVE BECAUSE FRAME AND CROSSMEMBER SUPPORTS ARE CORRODED AND RUSTED BEYOND REPAIR. CALLED BURNSVILLE TOYOTA AND THEY SAID, THAT THE RECALL 3 YEAR WARRANTY HAD EXPIRED AND THEY WILL DO NOTHING TO HELP. THE ENGINE, TRANSMISSION, AND BODY ARE STILL IN GOOD SHAPE. DISAPPOINTED THAT TOYOTA WOULD NOT OFFER TO HELP WITH THERE DESIGNED ERROR IN FRAME.

Mileage: 250,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE REAR SHOCK TOWER WAS RUSTED AND FRACTURED, WHICH CAUSED THE STRUT HOUSING TO FAIL. BOCH TOYOTA (277 PROVIDENCE HWY, NORWOOD, MA 02062, (781) 769-8100) WAS CONTACTED TO PURCHASE THE SHOCK SUPPORT. THE CONTACT WAS INFORMED THAT THE SHOCK SUPPORT WAS PART OF THE SUBFRAME AND COULD NOT BE PURCHASED SEPARATELY. IN APRIL OF 2012, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

Mileage: 133,000

IN 2012, MY FRAME WAS RECALLED FOR RUST. TOYOTA APPLIED A CORROSION RESISTANT SPRAY COMPOUND. IT DID NOT WORK. NOW I HAVE RUST HOLES COMING FROM THE INSIDE OUT.

Mileage: 188,888

PURCHASED THE VEHICLE IN FEBRUARY 2017 AND WAS INFORMED BY THE MECHANIC THAT THE REAR END DIFFERENTIAL WAS BEGINNING TO LEAK DUE TO EXCESSIVE RUST. FURTHER INSPECTION OF UNDERCARRIAGE DO TO A NOISE UNDER VEHICLE FOUND THAT THE FRAME AND BODY MOUNT HAD DETERIORATED DUE TO RUST CAUSING A HOLE IN THE BODY MOUNT CAUSING THE CAB TO FLEX AND BOUNCE ON THE FRAME. VEHICLE TREATED BY TOYOTA FOR EARLIER RECALL DUE TO RUST OF THE FRAME AND GIVEN A 5YR EXTENDED WARRANTY. BODY OF VEHICLE IS FREE OF RUST, FRAME AND DIFFERENTIAL HAVE EXCESSIVE RUST MAKING THE VEHICLE UNSAFE TO OPERATE.

Mileage: 87,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE MAIN FRAME OF THE VEHICLE WAS SEVERELY RUSTED WITH HOLES. WHILE CHANGING THE BRAKES, A LARGE PIECE OF THE FRAME FELL ONTO THE GROUND. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE FRAME REPLACEMENT WARRANTY EXPIRED ON JUNE 1, 2017. IN ADDITION, THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER: 1708210712. THE FAILURE MILEAGE WAS APPROXIMATELY 300,000.

Mileage: 300,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (MARTINEZ BODY SHOP IN BELTON, MISSOURI) FOR HEADLIGHT REPAIRS AND THE MECHANIC NOTICED SEVERE RUST ON THE ENTIRE FRAME. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN 2014. THE VEHICLE WAS TAKEN TO MILLEY TOYOTA IN CANTON, MISSOURI FOR AN EVALUATION AND WAS ADVISED THAT THE VEHICLE WAS PERFECTLY FINE AND THERE WAS NO RUST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE DRIVER SIDE FRAME WAS RUSTED. THE CONTACT NOTIFIED THE LOCAL DEALER (SAVANNAH TOYOTA LOCATED AT 11101 ABERCO, ST SAVANNAH, GA 31419 912-927-1234), BUT WAS NOT REPAIRED PER THE RECALL REMEDY DUE TO MAIN FRAME MODIFICATIONS COMPLETED ON VEHICLE. THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) DUE TO THE VEHICLE MODIFICATIONS, AND PROVIDED CASE NUMBER: 1706013050. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 136,000.

Mileage: 136,000

MY 02 TOYOTA TUNDRA WAS INCLUDED IN A RECALL FOR ITS FRAME AND CROSSMEMBERS RUSTING OUT AND CAUSING AN UNSAFE VEHICLE. I BROUGHT MY TRUCK IN A COUPLE YEARS AGO FOR THE RECALL. THE TRUCK HAD VERY LOW MILES FOR THE YEAR UNDER 60K AND WAS TAKEN GOOD CARE OF. THE DEALER DEEMED THE FRAME WAS NOT RUSTED THROUGH ENOUGH TO WARRANT A COMPLETE NEW FRAME. INSTEAD THEY SPRAYED MY FRAME WITH SOME RUST PROOF PAINT. WELL THAT BAND AIDE HAS ALMOST ALL FALLEN OFF AND THE FRAME IS WORSE THAN EVER WITH CROSS MEMBERS RUSTED ALL THE WAY THROUGH. I CONTACTED TOYOTA HQTS AND AFTER BEING BOUNCED AROUND FOR OVER AN HOUR WAS TOLD BY A SUPERVISOR THAT I AM OUT OF LUCK BECAUSE THEY PLACED A YEAR WARRANTY ON THE PAINT JOB. ANY PROBLEMS OVER A YEAR PAST THE WARRANTY WORK IS THE CONSUMERS PROBLEM. WELL THE PAINT HELD FOR A BIT BUT ULTIMATELY DID NOT RESOLVE THE UNDERLYING RUST PROBLEM. I WAS TOLD TO FOLLOW UP WITH THE DEALER THAT HAD DONE THE WARRANTY WORK. THEY INSPECTED THE FRAME AND TOOK PICTURES TO SEND TO TOYOTA, BUT ULTIMATELY SAID THE VEHICLE WAS UNSAFE AT THIS TIME. I HAVE NOT GOTTEN ANY RESOLUTION WITH THE ISSUE. MY MAIN ISSUE IS THAT THEY THINK SPRAYING AN UNDERCOAT ON A RUSTED FRAME IS GOING TO RESOLVE THE RUST ISSUE WHEN IN FACT IT WAS A BAND AIDE THAT HAS HIDDEN WHAT WAS MANIFESTING UNDERNEATH AND ULTIMATELY DESTROYING A VERY GREAT VEHICLE. TOYOTA HAS NOT HELD UP THEIR END IN STANDING BEHIND WHAT IT SELLS AND BEHIND RESOLVING MAJOR SAFETY PROBLEMS FOR ITS CONSTOMERS.

Mileage: 60,000

TRUCK INSPECTED BY TOYOTA FOR CORROSION AND TREATED WITH CHEMICAL AS PART OF THE RECALL NOTICE.AT THIS TIME I HAD NO CONCERNS WITH CONDITION OF THE FRAME FOR SAFETY CONCERNS.MY TRUCK WAS TREATED 10/24/16 BY TOYOTA AND DURING A ROUTINE EXHAUST FIX MECHANIC SHOWED ME AREAS OF CONCERN ON REAR OF THE FRAME.THE DEALERSHIP THAT PERFORMED THE TREATMENT LOOKED AT THE FRAME AGAIN AND STATED THEY DIIDNT WANT TO TOUCH OR CHECK THE AREAS OF CONCERN A INCASE THEY MADE HOLES IN THE FRAME.I OPENED A CASE WITH TOYOTA AND INDEED GOT A SECOND OPINION FROM ANOTHER TOYOTA DEALERSHIP WHOM DEEMED MY VEHICLE UNSAFE TO DRIVE DUE TO FRAME CORROSION IN THE AREAS THAT WERE TREATED , NOW THIS WAS ONLY 3 MONTHS AFTER TOYOTA TREATED THE FRAME. I WAS GIVEN A CASE MANAGER AT TOYOTA FOR SPECIAL CIRCUMSTANCES AS HE QUOTED, AND 2 DAYS LATER WAS TOLD NOTHING COULD BE DONE. I ALSO HAVE A GAS LEAK WHICH HAS MATERIALIZED AROUND THE ROTTED CROSSMEMBER . OVERALL IN 3 MONTHS I NOW HAVE PERORATIONS AND DELAMINATION OF THE REAR FRAME AND A JUNK TRUCK.

FRAME IS RUSTING BADLY EVEN AFTER TOYOTA SPRAYED CRC TO TRY TO PREVENT RUST.

Mileage: 138,000

REAR FRAME CROSSMEMBER RUSTED THROUGH AND HOLES IN FRONT FRAME. IN 2011 THERE WAS A SAFETY RECALL ON THIS. FEB,15, 2011 I BROUGHT THE TRUCK TO THE TOYOTA DEALER WHERE I BOUGHT IT. THEY INSPECTED THE FRAME AND SPRAYED UNDERCOATING ON IT. IT WAS NOT A SUFFICIENT FIX. TOYOTA REFUSES TO FIX THIS PROBLEM.

Mileage: 106,800

THE FRONT FRAME ON THE PASSENGER SIDE HAS A LARGE RUST HOLE COMPLETELY THROUGH IT, BY THE SWAY ARM BRACKET, AND THAT BRACKET ITSELF IS LOOSE AND HANGING. THE VEHICLE HAS 139,000 MILES ON IT.

Mileage: 139,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHEN AN INDEPENDENT MECHANIC WAS SERVICING THE MUFFLER, IT WAS NOTICED THAT THE FRAME HAD EXTENSIVE PREMATURE RUST AND CORROSION NEAR THE CAB TO THE REAR OF THE FRAME. THE DEALER WAS NOTIFIED AND INDICATED THAT THEY REFUSED TO SERVICE A RECALL STATING THAT THE TIME FRAME EXPIRED FOR NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,074.

Mileage: 136,074

I DID NOT GET ANY EXTENDED WARRANTED NOTICE FROM TOYOTA TO FIX THE FRAME. I WAS LIVING IN MISSISSIPPI IN 2002 AND MOVED TO TENNESSEE IN 2004 WHERE THE SALT AND RUSTED THE FRAME. I ONLY GOT ONE RECALL ON THE RUST PROBLEMS, BUT I DID NOT GET THE EXTENDED WARRANTIES!!! I LIVE AND BOUGHT THE 2002 TUNDRA IN JOHNSON CITY, TN.... THE TENNESSEE ROAD COMMISSION USES SALT ON THE ROADS AND HIGHWAYS IN THE WINTER MONTHS. I DID NOT GET ANY EXTENDED WARRANTED NOTICE FROM TOYOTA TO FIX THE FRAME. 2002 TOYOTA TUNDRA STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS NHTSA CAMPAIGN #09V444000 DATE ANNOUNCED: NOVEMBER 18, 2009 PROBLEM: SUMMARY: TOYOTA IS RECALLING MODEL YEAR 2000-2003 TUNDRA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN AND THE DISTRICT OF COLUMBIA. EXCESSIVE CORROSION OF THE REAR CROSS MEMBER MAY CAUSE THE SEPARATION OF THE SPARE TIRE STOWED UNDER THE TRUCK BED WHICH WOULD PRESENT A ROAD HAZARD THAT COULD CAUSE A CRASH. ALSO, CORROSION OF THE REAR CROSS MEMBER COULD AFFECT THE REAR BRAKE LINES AND THE PROPORTIONING VALVE RESULTING IN DIMINISHED BRAKING CAPABILITY. EXTENDED WARRANTY.... I DID NOT GET.... ACCORDING TO A LETTER SENT OUT TO TOYOTA DEALERS, TOYOTA HAS EXTENDED THE WARRANTY ON 2000-2003 TUNDRA FRAMES, WHICH ALLOWS DEALERS TO REPLACE RUSTED FRAMES ON 2000-20003 TOYOTA TUNDRAS AT NO CHARGE TO THE CONSUMER. THIS IS EXCELLENT NEWS FOR ANY TOYOTA TUNDRA OWNERS DEALING WITH FRAME RUST ISSUES AS WELL AS A STRONG SYMBOL OF TOYOTA'S COMMITMENT TO QUALITY AND CUSTOMER SERVICE. WHILE THIS MOVE DIDN'T HAPPEN AS QUICKLY AS WE WOULD HAVE LIKED, WE STRONGLY APPLAUD THIS ACTION. *TR

Mileage: 50,000

HAD TO REPLACE ALL 4 OXYGEN SENSORS. THE FRONT TWO WERE FAULTY BEFORE 50000 MILES AND LESS THAN 7 YEARS OLD. THE REAR DIFFERENTIAL COVER IS ROTTING AND LEAKING FLUID. THE ONLY WAY TO REPAIR IT IS TO WELD OVER THE HOLE.

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE COULD NOT PASS INSPECTION DUE TO A ROTTED FRAME. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) FOUR YEARS AGO; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 204,000.

Mileage: 204,000

THE FRAME ON MY 2002 TOYOTA TUNDRA IS RUSTING AND HAS HOLES COMPLETELY THRU THE FRAME. THE TRUCK HAS ALWAYS BEEN REGISTERED AND LICENSED SINCE NEW AND MY PROBLEM IS NEVER RECEIVING A RECALL NOTICE. WHEN I LEARNED FROM A FRIEND THAT TUNDRA FRAME HAD BEEN REPLACED, I CALLED TOYOTA FOR MY FRAME REPLACEMENT. TOYOTA SAID THE RECALL EXPIRED AND REFUSED TO MAKE THE REPAIR. OTHER THAT THE FRAME, THE TRUCK IS IN EXCELLENT CONDITION BECAUSE IT HAS BEEN WELL MAINTAINED. IT IS SAD TO HAVE AN EXCELLENT TRUCK SETTING ON A FRAME THAT IS RUSTING AWAY. HOW CAN TOYOTA SELL A DEFECTIVE TRUCK AND IDENTIFY IT AS UNSAFE, FAIL TO CONTACT THE OWNER AND THEN REFUSE TO REPAIR THE TRUCK SAYING THE OWNER MISSED THE DEADLINE. TOYOTA COULD HAVE CONTACTED ME BUT I NEVER RECEIVED ANY NOTIFICATION. I ASKED IF TOYOTA COULD OFFER ANY CREDIT ON A REPLACEMENT, EVEN SOME CONSIDERATION ON A NEW TUNDRA AND TOYOTA REFUSED TO MAKE ANY EFFORT TO ASSIST ME. I CURRENTLY OWN FOUR TOYOTAS. BUYERS BEWARE! *TR

Mileage: 97,000

THE FRAME ON MY 2002 TOYOTA TUNDRA IS RUSTING AND HAS HOLES COMPLETELY THRU THE FRAME. THE TRUCK HAS ALWAYS BEEN REGISTERED AND LICENSED SINCE NEW AND MY PROBLEM IS NEVER RECEIVING A RECALL NOTICE. WHEN I LEARNED FROM A FRIEND THAT TUNDRA FRAME HAD BEEN REPLACED, I CALLED TOYOTA FOR MY FRAME REPLACEMENT. TOYOTA SAID THE RECALL EXPIRED AND REFUSED TO MAKE THE REPAIR. OTHER THAT THE FRAME, THE TRUCK IS IN EXCELLENT CONDITION BECAUSE IT HAS BEEN WELL MAINTAINED. IT IS SAD TO HAVE AN EXCELLENT TRUCK SETTING ON A FRAME THAT IS RUSTING AWAY. HOW CAN TOYOTA SELL A DEFECTIVE TRUCK AND IDENTIFY IT AS UNSAFE, FAIL TO CONTACT THE OWNER AND THEN REFUSE TO REPAIR THE TRUCK SAYING THE OWNER MISSED THE DEADLINE. TOYOTA COULD HAVE CONTACTED ME BUT I NEVER RECEIVED ANY NOTIFICATION. I ASKED IF TOYOTA COULD OFFER ANY CREDIT ON A REPLACEMENT, EVEN SOME CONSIDERATION ON A NEW TUNDRA AND TOYOTA REFUSED TO MAKE ANY EFFORT TO ASSIST ME. I CURRENTLY OWN FOUR TOYOTAS. BUYERS BEWARE! *TR

Mileage: 97,000

THERE IS EXCESSIVE RUST ACROSS THE ENTIRE REAR END OF THE TRUCK. THE REAR AXLE CASING HAS STARTED TO DETERIORATE TO THE POINT THAT DIFFERENTIAL FLUID IS LEAKING FROM THE CASING. I HAVE ALREADY HAD TO HAVE THE FRAME, SPARE TIRE AND FUEL TANK REPLACED DUE TO EXCESSIVE RUST.

Mileage: 125,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. UPON TAKING THE VEHICLE TO AN INDEPENDENT REPAIR SHOP FOR ROUTINE MAINTENANCE, IT WAS DIAGNOSED THAT THE FRAME HAD EXTENSIVE RUST, CORROSION, AND COULD FRACTURE. THE FRAME NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER. THE DEALER INDICATED THAT A MANUFACTURER RECALL HAD BEEN COMPLETED IN 2012 FOR THE FRAME OF THE VEHICLE, BUT THE CONTACT WAS UNABLE TO CONFIRM IF THE FRAME WAS REPLACED FROM THE RECALL REPAIR. THE MANUFACTURER ALSO INDICATED THAT A RECALL REPAIR WAS PERFORMED IN 2012 AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT NOTICED SEVERE RUST ON THE FRONT CROSS MEMBERS AND THE FRAME. THE DEALER INFORMED THE CONTACT THAT THE RECALL EXPIRED AND THE REPAIR COST WOULD NOT BE COVERED BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

Mileage: 94,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHLE THE VEHICLE WAS BEING INSPECTED, IT WAS DISCOVERED THAT THE TIRE BRACKET AND THE SPARE TIRE SEPARATED FROM THE VEHICLE DUE TO EXCESSIVE CORROSION. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 231,000.

Mileage: 231,000

NOTIFIED OF SAFETY RECALL ON VEHICLE FOR RUST ON FRAME THAT WILL CAUSE STRUCTURAL FAILURE THAT CAN LEAD TO LOSS OF CONTROL OF THE VEHICLE. TOOK VEHICLE TO TOYOTA DEALER TO BE REPAIRED. WAS TOLD THE REPAIR WAS MADE. INFORMED BY INSPECTION SERVICE CENTER THE REPAIR WAS NOT EFFECTIVE 8/10/2012, NOTIFIED TOYOTA CUSTOMER CARE 8/11/2016 OF THE PROBLEM THEY OPENED CASE #1608102651. I CONTACTED THEM AGAIN 8/12/2016 AND WAS INFORMED BY THE CASE MANAGER TOYOTA WOULD NOT INSPECT OR REPAIR THE VEHICLE. SHE INDICATED THE RECALL WAS LISTED AS LIMITED SERVICE AND NOT A SAFETY RECALL. SHE INDICATED THIS WAS AN ON-GOING ISSUE AND SEVERAL RECALLS HAD LAPSED FOR THIS SAME PROBLEM. BECAUSE THE RECALL HAD EXPIRED TOYOTA WAS NO LONGER RESPONSIBLE FOR THE DEFECT. THEY ONLY RUST ON THE VEHICLE IS ON THE DEFECTIVE FRAME. A RECALL REPAIR THAT DOES NOT FIX THE PROBLEM IS USELESS.

Mileage: 82,642

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS AT A DEALER FOR SERVICE, THE TECHNICIAN DIAGNOSED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER PER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE DEALER REFUSED TO PERFORM THE RECALL REPAIR STATING THAT THE REPAIR COMPOUND WAS NOT BEING SENT BY THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFUSED TO PERFORM THE RECALL REPAIR, STATING THAT THEY WERE NO PERFORMING THE RECALL REPAIR. THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE HAVING BODY WORK DONE ON THE VEHICLE BY AN INDEPENDENT MECHANIC, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE REAR FRAME OF THE VEHICLE WAS CORRODED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SIGNS OF CORROSION AFTER THE RECALL REMEDY WAS APPLIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 330,000.

Mileage: 330,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT HAD THE VEHICLE INSPECTED BY THE DEALER AND WAS INFORMED THAT THERE WAS SEVERE FRAME RUST. THE VEHICLE RECEIVED AN UNDERCOATING; HOWEVER, IT FAILED TO ELIMINATE FURTHER FRAME RUST. THE CONTACT WAS CONCERNED THAT THE VEHICLE COULD FRACTURE WHILE DRIVING AND CAUSED SEVERE INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 74,298.

Mileage: 74,298

MY FIRST ISSUE WAS 3 YEARS AGO WHEN MY MUFFLER WAS SO RUSTED AWAY I FELT SOMETHING DRAGGING PULLED OVER AND SEEN MY MUFFLER HAD FALL ALMOST OFF HANGING THERE. THE NEXT YEAR I PULLED INTO MY WORK AND ALL MY STUDS ON MY TIRE BROKE AND MY TIRE AND RIM WENT ONE WAY AND ME AND THE TRUCK WENT OTHER WAY. NOW MY BRAKES KEEP STICKING THEN THEY FINALLY JUST STOPPED WORKING ALL TOGETHER AFTER REPLACING PADS. I HAVE WENT THUR 3 SETS OF TIRES IN 4 YEARS. I HAVE IT IN THE SHOP AND THEY ARE SAYING MY BRAKE LINES ARE COMPLETELY CORRODED AND FALLING APART.

Mileage: 171,145

WE HAVE A SERIOUS RUST ISSUE WITH OUR 2002 TOYOTA TUNDRA. TOYOTA REPLACED A FRAME BUT REATTACHED ALL THE ALREADY RUSTED PIECES BACK ONTO THE NEW FRAME. THE BREAK LINE HAS RUSTED THROUGH ON SEVERAL OCCASIONS. WE HAVE GONE THROUGH A RED LIGHT & STOP SIGN. NO WAS HURT, WE WERE LUCKY BUT THIS TRUCK IS A DEATH TRAP. WE HAVE HIT THE SIDE OF THE GARAGE TRYING TO GET IT OUT OF GEAR BECAUSE EVERYTHING IS SO RUSTED. WE HAVE CONTACTED TOYOTA & HAVE BEEN TOLD IT'S A MAINTENANCE ISSUE NOT A DEFECT. THIS TRUCK 100% A DEFECT! IT IS A PILE OF METAL SITTING IN OUR DRIVEWAY BECAUSE I REFUSE TO PUT MY FAMILY IN IT. IT US IRRESPONSIBLE TO DRIVE THIS VEHICLES, SO IN OUR & THE PUBLICS BEST INTEREST IT SITS IN OUR DRIVEWAY.

Mileage: 98,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A STATE INSPECTION AND IT WAS DISCOVERED THAT THE FRAME WAS SEVERELY CORRODED. THE CONTACT MENTIONED THAT A NOTICE FROM THE MANUFACTURER WAS RECEIVED TO REPAIR THE CORROSION FOR FREE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LINES AND THE FRAME WERE SEVERELY CORRODED. THE CONTACT MENTIONED THAT A CORROSION PROTECTION COMPOUND WAS USED BY THE DEALER, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. ..UPDATED 02/01/16 *BF ......UPDATED 04/01/16 *BF *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A STATE INSPECTION AND IT WAS DISCOVERED THAT THE FRAME WAS SEVERELY CORRODED. THE CONTACT MENTIONED THAT A NOTICE FROM THE MANUFACTURER WAS RECEIVED TO REPAIR THE CORROSION FOR FREE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR BRAKE LINES AND THE FRAME WERE SEVERELY CORRODED. THE CONTACT MENTIONED THAT A CORROSION PROTECTION COMPOUND WAS USED BY THE DEALER, BUT THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. ..UPDATED 02/01/16 *BF ......UPDATED 04/01/16 *BF *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING AT VARIOUS SPEEDS, A LOUD ABNORMAL RATTLING NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRAME HAD CRACKED DUE TO CORROSION AND NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRONT END OF THE FRAME OF THE VEHICLE WAS RUSTED AND CONTAINED A HOLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 163,000.

Mileage: 163,000

I FOUND PORTIONS OF THE FRAME RUSTED THRU AND COULD NOT MOUNT STEP BARS. I MENTIONED THIS EARLIER IN A REPORT. I ALSO JUST FOUND MY SPARE TIRE MISSING AND FOUND THE BRACKET HOLDING IT HAD RUSTED AND THE TIRE WAS LOST WHILE DRIVING. WHEN AND WHERE IS UNKNOWN. TOYOTA EXAMINED THE TRUCK 2 YEARS AGO FOR A RECALL FOR RUST ISSUES AND SAID EVERYTHING WAS OK.THE TIRE LOSS IS IRRITATING AND DANGEROUS TO OTHER DRIVERS.

Mileage: 99,600

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE PARKING THE VEHICLE, THE PARKING BRAKE DID NOT ENGAGE. THE CONTACT OBSERVED THAT THERE WAS A FUEL LEAK UNDER THE VEHICLE AND THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FRAME WAS SEVERELY RUSTED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE); HOWEVER, THE FAILURE RECURRED. APPROXIMATELY TWO AND A HALF YEARS LATER, THE CONTACT OBSERVED THAT THE FRAME FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 218,572.

Mileage: 218,572

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING AT ANY SPEED DURING INCLEMENT WEATHER, WATER LEAKED FROM ABOVE AND BEHIND THE GLOVE BOX. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WATER LEAKED FROM A BODY SEAM UNDER THE DASHBOARD, WHICH WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5.

Mileage: 5

I WAS DRIVING DOWN THE STREET AND THE SPARE TIRE FELL OFF. IT ACTUALLY CAUSED THE TRUCK TO BOUNCE UP SLIGHTLY. LUCKILY THE TIRE DID NOT CONTACT ANY OTHER VEHICLES. THING TO NOTE: MY TRUCK WAS PART OF THE FRAME CORROSION RECALL ISSUED BY TOYOTA. AT THE TIME, THEY DID NOT REPLACE THE FRAME BUT ONLY COVERED THE RUST WITH SOME COATING. THAT DID NOT STOP NOR SLOW THE RUST. THE "BAND AID" THEY USED WAS INSUFFICIENT AT SOLVING THE PROBLEM, IT ONLY COVERED IT TEMPORARILY. *TR

Mileage: 160,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE THE VEHICLE WAS BEING SERVICED FOR AN UNRELATED ISSUE, THE CONTACT WAS INFORMED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE). THE CONTACT MENTIONED THAT THE DEALER SPRAYED CORROSION PROTECTION INSTEAD OF REPLACING THE FRAME. THE CONTACT FELT THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 199,000.

Mileage: 199,000

I WOULD LIKE TO REPORT AN UNSAFE CONDITION DISCOVERED ON MY 2002 TUNDRA. WITH 158000 IT WAS DISCOVERED THAT THE FRONT HALF OF THE FRAME HAS ROTTED OUT/ SEVERAL LARGE PERFORATIONS MAKE THE VEHICLE UNSAFE TO DRIVE. THIS IS EVEN THOUGH THE VEHICLE HAD GONE THROUGH A PREVIOUS RECALL CAMPAIGN IN WHICH THE FRAME WAS INSPECTED AND RUST INHIBITOR APPLIED TO REAR OF FRAME. *TR

Mileage: 158,000

VEHICLE HAS 121,000 MILES ON IT. THE FRAME HAS NOW CRACKED DUE TO RUST PERFORATION AND MAKES THE VEHICLE UNSAFE TO OPERATE. TOYOTA IS AWARE OF THE RUST ISSUES ON THEIR TUNDRA MODELS YEARS 2000-2003 AND HAS COMMENCED AT LEAST 3 DIFFERENT CAMPAIGNS TO ADDRESS THIS ISSUE. THE TRUCK WAS BROUGHT IN FOR ALL 3 RECALLS THE LAST ONE IN 2012. TOYOTA'S SOLUTION WAS TO SPRAY THEM WITH RUST INHIBITOR AND SEND THE CUSTOMER ON THEIR WAY. THIS IS NOTHING MORE THAN PUTTING A BAND AID ON A HEMORRHAGING WOUND. MOST OF THE FRAMES HAD ALREADY EXPERIENCED FRAME CORROSION. WHEN I SPOKE TO TOYOTA'S CUSTOMER SERVICE CENTER ON 4/15/15 THEY ISSUED ME A CASE NUMBER AND SAID I WOULD RECEIVE A CALL BACK. TOYOTA CALLED BACK TODAY 4/16/15 AND SAID THEY WOULD DO NOTHING FOR ME AS THE RUST CORROSION CAMPAIGN ENDED IN DECEMBER 2013. I THINK THE GOVERNMENT NEEDS TO STEP IN AND FORCE TOYOTA TO FIX OR REPLACE THESE TRUCKS.I AM SURE MANY OWNERS HAVE NO IDEA THEY ARE DRIVING AROUND WITH PERFORATED FRAMES THAT ARE UNSAFE. MY DAMAGED FRAME WAS DISCOVERED DURING A ROUTINE OIL CHANGE. *TR

Mileage: 121,203

TRUCK NEEDED SENSOR REPLACED FOR SAFETY INSPECTION STICKER (CHECK ENGINE LIGHT ON). MECHANIC FOUND FRAME UNDERNEATH TO BE SO RUSTED HE WAS NOT COMFORTABLE WORKING ON THE TRUCK. I TOOK THE TRUCK TO LOCAL DEALER AND THEY AGREED THE TRUCK IS RUSTED TO POINT OF BEING UNSAFE. THEY TOOK PICTURES TO SEND CORPORATE FOR FRAME REPLACEMENT APPROVAL. REQUEST WAS DENIED. I THEN CALLED TOYOTA CUSTOMER SERVICE SEVERAL TIMES BEFORE THEY AGREED TO ASSIGN A CASE NUMBER. I WAS EVENTUALLY TOLD THAT ALTHOUGH TRUCK IS UNSAFE, THERE IS NOTHING THEY WILL DO SINCE CAMPAIGN IS CLOSED. I HAD THE TRUCK SPRAYED AS INITIAL RECALL STATED. I RECEIVED NO OTHER RECALL OR REQUESTED SERVICE INFORMATION FROM TOYOTA. I NOW HAVE A TRUCK WITH LOW MILEAGE THAT WILL NOT PASS INSPECTION AND IS UNSAFE TO DRIVE AND TOYOTA WILL DO NOTHING TO MAKE SURE THEIR CUSTOMERS ARE SAFE OR CARE ABOUT THE SAFETY OF OTHER DRIVERS ON THE ROAD SHOULD PARTS OF MY FRAME START FALLING OFF WHILE DRIVING. I FIND THIS PRACTICE VERY NEGLECTFUL ESPECIALLY FOR A LARGE CORPORATION. I HAVE SEEN THAT MANY OTHERS ARE IN THE SAME POSITION WITH THEIR TUNDRA. I WOULD LIKE TO KNOW WHAT CAN BE DONE TO RECTIFY THIS SAFETY ISSUE. TOYOTA SHOULD BE MADE ACCOUNTABLE. *TR

Mileage: 91,000

TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE HAVING REPAIRS PERFORMED, THE INDEPENDENT MECHANIC DISCOVERED THAT THE FRAME REEL THAT CONNECTS THE LEAF SPRINGS HAD COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. UPDATED 5/28/15 *TA UPDATED 9/17/2017*CN

Mileage: 140,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE FRAME DEVELOPED HOLES DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE SEALANT FOR THE FRAME; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

Mileage: 129,000

AFTER PROPER MAINTENANCE AND ALSO BEING TOLD THAT THIS 2002 TUNDRA WAS NOT RECALLED DUE TO FRAME RUST AND DISINTEGRATION, THIS VEHICLE IS NOW DEEMED UNFIT BY THREE INDEPENDENT MECHANICS/WELDERS DUE TO HOLES IN THE FRAME. THERE IS PERVASIVE AND EXTENSIVE DAMAGE. WHEN ASSISTANCE FROM TOYOTA WAS SOUGHT, A CASE MANAGER WAS ASSIGNED (CASE NUMBER 1405021511) AND THE FINAL RULING WAS THAT OUR TUNDRA DID NOT QUALIFY FOR THE RECALL AND THEREFORE TOYOTA WAS NOT RESPONSIBLE. IT IS NEGLIGENT ON THE PART OF TOYOTA TO NOT OFFER ANY ASSISTANCE IN FINDING A SOLUTION TO THIS PROBLEM. THE FRAME ISSUE IS A DIRECT RESULT OF NEGLIGENT MANUFACTURE. *TR

Mileage: 195,000

I RECENTLY TOOK MY 2002 TOYOTA TUNDRA TO THE RALPH HAYES TOYOTA DEALERSHIP IN ANDERSON, SC FOR A REPAIR ON THE POWER STEERING SYSTEM. WHILE I WAS THERE, I WAS NOTIFIED THAT MY TRUCK WAS ON RECALL DUE TO CORROSION OF THE FRAME. I WAS TOLD THAT DUE TO THE RECALL I WILL BE GIVEN A RENTAL CAR, AT NO COST TO ME, WHILE MY TRUCK WAS TO HAVE THE FRAME INSPECTED AND REPAIRED. I AGREED TO THE INSPECTION AND WAS GIVEN A RENTAL FOR THE TIME MY TRUCK WAS AT THE SHOP. I RECEIVED A CALL ON 9/25/14 FROM THE TOYOTA DEALERSHIP AND WAS PRESENTED WITH 3 OPTIONS. MY FIRST OPTION WAS TO HAVE THE NEW FRAME INSTALLED AT NO COST HOWEVER, IF ANY EXTRA PARTS ATTACHED TO THE FRAME NEED TO BE REPLACED I WAS TO GO AHEAD AND REPLACE THEM. I WAS THEN PRESENTED WITH THE PRICE OF AROUND $9,500 THAT I WAS GOING TO HAVE TO PAY IF I CHOSE THIS OPTION. MY SECOND OPTION WAS TO HAVE THE NEW FRAME INSTALLED AT NO COST AND ATTEMPT TO INSTALL MY CURRENT PARTS ONTO THE NEW FRAME. THE TOYOTA REPRESENTATIVE EXPRESSED WITH THE CURRENT CONDITION OF THOSE PARTS I WILL NEED TO HAVE THEM REPLACED WITH THE COST STILL AT $9,500. MY THIRD OPTION WAS TO DECLINE THE RECALL AND DRIVE THE TRUCK AS IS WITH THE TRUCK DEEMED UNSAFE TO DRIVE BY THE TOYOTA DEALERSHIP. THE TIME FRAME I WAS GIVEN TO MAKE A DECISION WAS SHORT OF NOTHING. I HAD TO MAKE A DECISION BY THE END OF THE PHONE CALL THAT MEANT SPENDING $9,500 OR DRIVE WITH AN UNSAFE VEHICLE THAT AT ANY GIVEN MOMENT COULD CAUSE A SERIOUS OR FATAL ACCIDENT. I WAS FORCED INTO DECLINING THE RECALL BECAUSE I DO NOT HAVE $9,500 IN MY BANK ACCOUNT. ALSO, AFTER I CONCLUDED MY BUSINESS WITH THE DEALERSHIP, I PROCEEDED TO ASK THEM WHAT THE TRADE IN VALUE ON MY TRUCK WAS TO SEE IF BUYING ANOTHER VEHICLE WAS AN OPTION. THEIR RESPONSE WAS $500 DUE TO THE RECALLED FRAME THUS TRADING IN AND PURCHASING A NEW VEHICLE IS NOT A VIABLE OPTION. WOULD YOU MIND REVIEWING MY CASE? *TR

Mileage: 140,784

TOYOTA TUNDRA CONTINUE TO HAVE CORROSION AND RUST ON FRAME,LAST INSPECTION ON 1/1/12 IN A TOYOTA DEALERSHIP THEY CHECK FOR CORROSION AND DID NOT FIND ANY,WHICH IS NOT ACCURATE BECAUSE AS OF 9/1/14 RUST AND A ACTUAL HOLE AND CRACK WAS FOUND BY A CERTIFIED FRAME TECHNICIAN..HE SAID THIS SHOULD HAVE BEEN CAUGHT IN YEAR OF 2012 BECAUSE METAL DOES NOT RUST THAT QUICKLY.IT TAKES MORE THAT A COUPLE YEARS TO ACTUALLY CAUSE A HOLE AND CRACKS. TOYOTA JUST DID A VISUAL AND DID NOT LOOK THOROUGHLY , THEY DID NOT WANT TO GO TO THE EXPENSE OF TAKING CARE OF THE PROBLEM LEAVING A UNSAFE VEHICLES ON THE ROADS AND RISKING PEOPLE LIVES. *TR

Mileage: 175,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRAME AND UNDERCARRIAGE OF THE VEHICLE WERE CORRODED. THE DEALER CONFIRMED THE FAILURE AND STATED THAT NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) HAD EXPIRED. THE CONTACT STATED THAT A RECALL NOTIFICATION WAS NEVER RECEIVED. THE CONTACT HAD THE SPARE TIRE REPLACED IN 2012, WHICH COULD HAVE BEEN INCLUDED WITH THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

WHEN DRIVING OVER UNEQUAL PAVEMENT ON ROAD, FELT AND HEARD NOISE AT REAR OF VEHICLE. SAW WHEEL TUMBLING DOWN ROAD BEHIND VEHICLE. STOPPED VEHICLE AND NOTICED THAT IT WAS SPARE TIRE FROM VEHICLE. PLACED SPARE TIRE IN BED OF TRUCK AND WHEN I GOT HOME, NOTICED THAT THE BRACKET/PLATE THAT WAS SECURING THE SPARE TIRE TO THE UNDERSIDE OF THE BED HAD SEPARATED FROM THE CABLE THAT WAS HOLDING IT IN PLACE. THE BRACKET/PLATE WAS SO CORRODED/RUSTED THAT WHEN THE TRUCK HIT THE BUMP, THE WEIGHT OF THE SPARE WHEEL CAUSED IT TO COLLAPSE AND ALLOWED THE SPARE TIRE TO FALL ONTO THE ROAD. *JS

Mileage: 68,893

LAST YEAR MY SPARE TIRE AND HOLDING BRACKET TORE LOOSE FROM THE FRAME AND ONTO THE HIGHWAY. I WENT TO A LOCAL GARAGE TO FIND THE CAUSE OF THE PROBLEM AND WAS TOLD THAT THE FRAME IS SO CORRODED IT IS NOT SAFE TO DRIVE. LATTER WE LEARNED THAT THERE HAD BEEN TWO MAJOR SAFETY RECALLS ON THE 2002 TUNDRA.MANY WERE NOTIFIED OF THESE RECALLS AND HAD NEW FRAMES INSTALLED BY TOYOTA AT NO COST TO THE OWNERS. WE WERE NOT NOTIFIED OF THESE RECALLS BY THE DEALERSHIP WHERE WE BOUGHT THE TRUCK NOR BY TOYOTA CORPORATION.IN NOVEMBER 2013 WE WENT TO SHEPARD TOYOTA IN ROCKLAND WHERE WE BOUGHT THE TRUCK AND THEY TOLD US THAT THE RECALL HAD EXPIRED.I THEN SENT A LETTER BY CERTIFIED MAIL TO TOYOTA CUSTOMER EXPERIENCE CENTER ON DECEMBER 30, 2013. THEY DID NOT REPLY. THERE WERE 2 MAJOR SAFETY RECALLS ON MY TRUCK AND I WAS NOT NOTIFIED. *TR

Mileage: 99,880

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACTED STATED THAT THE FRONT AND REAR FRAME WAS DETERIORATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE TECHNICIAN DIAGNOSED THAT THE FRAME FAILED INSPECTION AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT WAS ADVISED THAT THE VIN WAS INCLUDED IN A MANUFACTURER'S SAFETY IMPROVEMENT CAMPAIGN HOWEVER, THE MANUFACTURER DENIED REPAIRING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER'S SIDE TIRE BECAME DETACHED UNEXPECTEDLY FROM THE VEHICLE. THERE WAS A LOSS OF STEERING CONTROL AND THE VEHICLE BEGAN TO SKID 35-40 FEET BEFORE PROCEEDING TO STOP. THE VEHICLE THEN COLLAPSED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER, IN WHICH BOTH INFORMED THE CONTACT THAT THE BRAKE LINES AND THE FRAME WAS CORRODED. IN ADDITION, THE FRONT PASSENGER'S SIDE BALL JOINT WAS DEFECTIVE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBERS: 09V444000 (STRUCTURE) AND 05V225000 (SUSPENSION) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN EITHER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000. THE VIN WAS UNAVAILABLE.

Mileage: 250,000

I HAD RECALL FOR MY TUNDRA BED AND THERE WERE GOING TO RESOLVE THE RUST ISSUE AT NO CHARGE. I TOOK MY TRUCK TO BOBBY REHAL TOYOTA IN MECHANCISBURG PA. THEY BROKE A PART THAT WASN'T PART OF THE RECALL. THEY TOLD ME AND IF I WANTED MY TRUCK BACK I HAD TO PAY FOR IT. I TRIED TO RESOLVE WITH BOBBY REHAL AND TOYOTA MAIN OFFICE AND THEY TOLD ME TO PAY IF I WANTED MY TRUCK AND THE PART THEY BROKE WAS NOT PART OF THE RECALL. I EXPLAINED I DIDN'T NEED OR WANT THIS RECALL BUT WAS TOLD IT WAS A NO COST RECALL BY LETTER. I PAID IT BUT NOW I JUST RECEIVED ANOTHER RECALL FOR AIRBAG BUT HOW CAN I TAKE MY TRUCK TO TOYOTA NOT KNOWING THE OUTCOME OF THE RECALL SO I MAY CHOOSE TO DO NOTHING BECAUSE I CANNOT BE SURE THEY WON'T MAKE ME PAY AGAIN FOR SOMETHING I DIDN'T WANT/NEED IN THE FIRST PLACE. THANKS. *JB

Mileage: 95,000

WE HAD TAKEN OUR VEHICLE IN FOR A RECALL TO OUR LOCAL DEALERSHIP AND THEY SAID THE FRAME OF OUR VEHICLE WAS NOT BAD BUT THEY DID THE UNDERCOAT OPTION. THAT WAS LESS THAN A YEAR AGO AND NOW OUR FRAME ON OUR VEHICLE IS SEVERELY RUSTED AND THEY ARE SAYING THERE IS NOTHING WE CAN DO ABOUT IT BECAUSE THE TIME HAS EXPIRED. WE ALSO CALLED TOYOTA AND THEY SAID THAT IT WAS EXPIRED AND IT IS UP TO THE DEALERSHIP TO DECIDE WHAT TO DO. IN OUR OPINION THEY SHOULD HAVE JUST DONE THE FRAME REPLACEMENT AT THE TIME OF THE FIRST VISIT! IF THE UNDERCOATING WAS TO TAKE CARE OF THE ISSUE WHY NOW ARE WE HAVING ISSUES!! WHAT IS MORE IMPORTANT THAN THE SAFETY OF A CUSTOMER AND THE PEOPLE SURROUNDING THEM WHEN THEY DRIVE!!! *JS

SEVERELY RUSTED FRAME. MAY IMPACT STRUCTURAL INTEGRITY. JUST LEARNED THAT A NEIGHBOR HAD THEIR FRAME REPLACED RECENTLY, AND DISCOVERED MY FRAME IS SEVERELY RUSTED TOO. TODAY TOYOTA DEALER SAID THERE WAS A RECALL (BUT IT ENDED LAST YEAR). I NEVER GOT A NOTIFICATION (LETTER) OF THE RECALL. DEALER COULD NOT MAKE THE REPAIRS FOR ME. *TR

Mileage: 117,879

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A LOUD NOISE DRAGGING NOISE WAS HEARD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FUEL TANK WAS DRAGGING ON THE GROUND. THE VEHICLE WAS TOWED TO A DEALER AND DIAGNOSED THAT THE UNIVERSAL JOINT HAD BECOME FRACTURED AND AS RESULT, THE DRIVE SHAFT AND FUEL TANK WERE DROPPED. THE CONTACT DECIDED TO TAKE THE VEHICLE TO A SECOND DEALER FOR AND THE TECHNICIAN STATED THAT THE FRAME WAS CRACKED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 170,000.

Mileage: 170,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V444000 (STRUCTURE) AND AFTER THE REPAIR, THE CORROSION PROTECTION UNDERCOATING THAT WAS SUPPOSED TO REMEDY THE FAILURE PEELED OFF AND ALLOWED THE FRAME TO RUST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

Mileage: 67,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE PARKED, THE CONTACT NOTICED CORRODED HOLES THROUGHOUT THE FRAME. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V444000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS) HOWEVER, THE MANUFACTURER ADVISED THAT THE VEHICLE DID NOT QUALIFY FOR REPAIRS UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000

HAD FRAME REPLACED PER RECALL, 5/2012. HAD BEEN SMELLING GAS AFTER FILL UPS SO HAD AIRPORT TOYOTA, VANDALIA, OHIO - REPAIR WHILE THEY HAD TRUCK TORN APART- TOLD ME THE GAS TANK PORT WAS CORRODED SO THEY PUT NEW GASKET ON. NOW I AM SMELLING GAS ON PASSENGER SIDE. I AM TAKING TRUCK BACK TO TOYOTA. I AM CONCERNED ABOUT THE CORRODED GAS TANK BECAUSE I HAD IT REPAIRED ONCE BEFORE. I BELIEVE THIS PROBLEM IS JUST AS IMPORTANT AS THE CORRODED TANK STRAPS THAT WERE REPLACED IN 2010. IT'S NOT SOMETHING THAT IS SEEN EASILY. *TR

Mileage: 150,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 09V444000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. AFTER THE REPAIRS, THE CONTACT NOTICED THAT THE REAR CROSS MEMBER WAS RUSTED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DEALER REFUSED TO FURTHER INSPECT OR REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE AND CURRENT MILEAGE WAS 150,000.

Mileage: 150,000

STEERING RACK ROTTED OUT AND ALL THE POWER STEERING FLUID DRAINED OUT ALMOST INSTANTLY. THANKFULLY I WAS PULLING OUT OF A PARKING SPACE AND NOT ON THE HIGHWAY. I CURRENTLY HAVE EXCESSIVE FRAME RUST, A HOLE IN THE GAS TANK FROM RUST, THE REAR DIFFERENTIAL IS ALMOST ROTTED THREW, THE GAS TANK STRAPS HAVE ALREADY BEEN REPLACED. I AM NOT SURE IF THIS VEHICLE IS EVEN SAFE TO DRIVE ANYMORE. THE DEALER INSPECTS IT REGULARLY FOR THE FRAME RUST BUT THEY HAVE NEVER PROVIDED A FIX. *TR

Mileage: 140,000

SEVERE FRAME RUST CAUSING RUSTING ON BRAKE LINES, RUSTING AND HOLE IN THE GAS TANK, STEERING RACK, AND REAR AXLE IS ALMOST RUSTED THREW. THE FRAME RUST IS VERY SEVERE AND AT THIS POINT I AM SURE IT IS A SAFETY CONCERN. *TR

Mileage: 140,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A REPAIR ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 09V444000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS). WHILE THE TECHNICIAN PERFORMED THE REPAIR, HE NOTICED BOTH STABILIZER LINKS AND THE PARKING BRAKE REAR WHEEL MECHANISM WERE FRACTURED AS A RESULT OF EXCESSIVE RUST CORROSION. IN ADDITION, THE RACK AND PINION WAS CORRODED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 4/3/12 *CN THE CONSUMER STATED THE FRONT STABILIZER LINKS BROKE OFF, DUE TO THEM BEING RUSTED. THE DRIVER SIDE EMERGENCY BRAKE SEIZED. THE STEERING SHAFT U-JOINT WAS BADLY RUSTED. UPDATED 05/17/12

Mileage: 74,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE PARKED, THE CONTACT NOTICED THE FRAME AND UNDERBODY WAS CORRODED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 09V444000 (STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS) BUT WAS ADVISED BY THE MANUFACTURER THAT THE RECALL ONLY PERTAINED TO VEHICLES IN CERTAIN STATES AND THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

THE REAR FRAME AND CROSS MEMBERS ARE SO RUSTY THAT IT IS CAUSING THE BED TO RUST FROM THE FRAME UP. EVERYWHERE THE BED ATTACHES TO THE FRAME IT HAS RUSTED THROUGH. EVENTUALLY THE RUST WILL BE SO BAD THAT THE RUST AROUND THE BOLT HOLES WILL NO LONGER KEEP THE BED ATTACHED TO THE FRAME . THIS IS DEFINITELY A SAFETY ISSUE AND TOYOTA TELLS ME THAT NO RECALL HAS BEEN ISSUED FOR THE BEDS OF THE RUSTY TRUCKS. *KB

Mileage: 68,000

FRAME RECALL 90M AND A0F I AM GETTING DIFFERENT STORIES FROM TOYOTA DEALERS AND FROM TOYOTA CORPORATE ABOUT THE NUMBER OF YEARS TOYOTA IS WILLING TO INSPECT THE FRAME AND CROSS MEMBER AND COVER THE COST OF REPAIR.

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE REAR FRAME MOUNTS WERE RUSTED AND THE REAR CAB OF THE VEHICLE WAS NO LONGER CONNECTED PROPERLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 09V444000 (STRUCTURE: FRAME AND MEMEBERS: UNDERBODY SHIELDS), BUT WAS ADVISED THAT THE FRAME MOUNTS WERE NOT INCLUDED IN THE RECALL AND WOULD HAVE TO BE REPAIRED AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 162,052.

Mileage: 162,052

TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE FRONT AREA OF THE FRAME WAS RUSTED SIGNIFICANTLY. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY FOR A REPAIR UNDER NHTSA CAMPAIGN ID NUMBER 09V444000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS), THE TECHNICIAN INSPECTED THE VEHICLE AND ADVISED THAT THE RECALL REPAIR WAS NOT NECESSARY. HE ALSO NOTICED THAT THE FUEL TANK STRAPS EXHIBITED RUST CORROSION AND THEY WERE REPLACED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED FOR THE MOST RECENT FRAME DEFECT. THE FAILURE MILEAGE WAS 39,000.

Mileage: 39,000

NO MAJOR EVENTS BUT THE PAINT BEGAN FALLING OFF MY 2002 TUNDRA IN 2009. I WAS JUST TOLD THE TOP OF THE GAS TANK IS NOW RUSTED OUT AS WELL. $900 TO REPLACE. I HAVE KEPT THIS TRUCK UP WELL. NEVER HAD A GAS TANK RUST OUT IN ANY VEHICLE. *TR

Mileage: 100,000

TOOK MY 2002 TUNDRA TO A LOCAL TOYOTA DEALER FOR A SECOND TIME TO INSPECT FRAME AFTER BEING TOLD BY AN INDEPENDENT LICENSED MECHANIC THAT MY FRAME WAS PERFORATED/ROTTED, THE REAR END HOUSING WAS LEAKING, THE SPARE TIRE HANGER WAS BROKEN,(TIRE MISSING), ALL HEAT SHIELDS WERE EITHER BROKEN,LOOSE OR MISSING AND FRONT BRAKES WERE IN NEED OF BEING REPLACED AGAIN. FRONT BRAKE ROTORS, PADS AND CALIPERS WERE REPLACED 11/09/07. ALL OF THIS HAD OCCURRED SINCE 05/06/2010 WHEN THE TRUCK WAS LAST ON HIS LIFT. HARR TOYOTA PERFORMED A FRAME INSPECTION AND VERIFIED ALL OF THE ABOVE FAILURES. THEY ALSO DID THE FRAME CROSSMEMBER INSPECTION IN 01/10 AND THE TRUCK PASSED. THEY SPECIFIED THAT THE FRAME FAILURE WAS @LT RAIL/TRANS MT. THEY ALSO SAID THE RT FT SWAY BAR LINK WAS BROKEN, AND NOTICED AN EXHAUST LEAK. THEY DECLARED THAT IN SPITE OF THE FRAME FAILURE IT WAS SAFE TO DRIVE JUST DON'T DO ANY OFFROADING! SO I GUESS THAT HITTING A POTHOLE WOULD NOT BE ADVISED.! THEY TOLD ME THAT THE BRAKES WERE UNSAFE, AND NOT COVERED UNDER ANY RECALL. I AM VERY UPSET AT THE CONDITION/VALUE OF MY TRUCK. I AM ALSO VERY UPSET THAT NHTSA IS LETTING TOYOTA GET AWAY WITH THE "WARRANTY ENHANCEMENT" OF REPLACING THE FRAME ONLY OF THESE TRUCKS. TOYOTA AND ITS DEALERS DENIED THE RUST PROBLEM FOR YEARS. MY PROBLEM STARTED WHEN THE VEHICLE WAS STILL UNDER WARRANTY, AND I WAS BLAMED FOR THE FAILURE. IN THE YEARS THAT TOYOTA HAS DENIED A PROBLEM WITH THE TUNDRA, THE FRAME RUST HAS INFECTED, MOST IF NOT ALL, OF THE TRUCK. BOTH BUMPERS ARE ROTTING OFF. THE GAS TANK HAD TO BE PATCHED (05/2010) BECAUSE IT WAS LEAKING FUEL FROM A RUST SPOT UNDER ONE OF THE SUPPORT STRAPS. TOYOTA WILL REPLACE OTHER COMPROMISED PARTS AT THE OWNERS FULL EXPENSE. IN MY OPINION THEY ARE USING THE FRAME REPLACEMENT TO GENERATE PART SALES AND REPAIR BUSINESS TO HELP DEFER COSTS. NHTSA- PLEASE FORCE A MORE COMPREHENSIVE RECALL! !

Mileage: 53,935

TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE REAR END HOUSING WAS LEAKING WHICH CAUSED THE TRANSMISSION TO MALFUNCTION. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE GEAR OIL WAS ADDED TO THE TRANSMISSION, BUT THE FAILURE CONTINUED. THE CONTACT STATED THAT THE ENTIRE FRAME NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 53,900.

Mileage: 53,900

2002 TOYOTA TUNDRA RECALLED FOR FRAME RUST ISSUES. TOOK NEARLY 5 MONTHS FOR REPAIRS, EVEN WITH MULTIPLE CALLS TO DEALER AND CORPORATE. VEHICLE NEEDED FURTHER REPAIRS WHEN RETURNED FOR BROKEN RIGHT FRONT STABILIZER BAR. THEN FAILED STICKER INSPECTION BECAUSE OF DRY ROT IN TIRES PRESUMABLY FROM SITTING SO LONG? 1) NHTSA NEEDS TO SET A REASONABLE TIME FRAME FOR VEHICLES TO BE REPAIRED ONCE RECALLED. FIVE MONTHS IS UNACCEPTABLE. (2) NHTSA SHOULD REVIEW WHETHER COMMINGLED OLD RUSTY 'RE-USABLE' PARTS WITH A NEW SOLID FRAME ISN'T IN FACT CREATING ANOTHER ISSUE CAUSING THE OLDER PARTS TO FAIL (THERE ARE MANY REPORTS BY BLOGGERS OF OTHER THINGS BREAKING OR NEEDING REPAIR POST THE FRAME REPLACEMENT . I PERSONALLY FEEL LESS SAFE POST RECALL THAN BEFORE (3) NHTSA SHOULD BE DOING POST RECALL FOLLOW UPS TO ENSURE THAT TOYOTA IS PROPERLY REPAIRING RECALLED VEHICLES, ESPECIALLY TOYOTA'S GIVEN THEIR RECENT HISTORY. THERE ARE REPORTS OUT THERE THAT THINGS LIKE TOW HITCHES ARE NOT BEING REPLACED BECAUSE THEY WERE 'AFTER MARKET' AND IN MY CASE, THE SIDE STEPS WERE SIMPLY THROWN IN THE BACK OF THE TRUCK BECAUSE THEY WERE TOO RUSTY TO RE-INSTALL. THEY ALSO DID NOT REPLACE FRONT AND REAR SHOCKS AND STRUTS WHICH HAVE TO HAVE BEEN COMPROMISED BY THE OTHER RUST ISSUE? AND (4) TOYOTA HAS SOME SEVERE CUSTOMER SERVICE ISSUES THAT IT NEEDS TO ADDRESS. *TR

Mileage: 114,000

2002 TOYOTA TUNDRA. CONSUMER REQUESTS REIMBURSEMENT *TGW THE CONSUMER STATED TOYOTA DID SEND HIM A CHECK FOR $ 61.63. BUT, THEY DIDN'T REIMBURSE FOR HIS TIME FOR INSTALLING THE FUEL SUPPORT STRAP THAT HAD COMPLETELY RUSTED. WHEN HE CONTACTED TOYOTA, HE WAS INFORMED IT WAS THEIR POLICY TO ONLY PAY FOR INSTALLATION WHEN A BUSINESS PERFORMED THE INSTALLATION NOT INDIVIDUALS. THE CONSUMER STATED THE DEALER WAS BUSY AND COULDN'T INSTALL THE STRAP, SO HE AND A FRIEND PERFORMED THE INSTALLATION. *JB

I NOTICED A LEAK IN THE DIFFERENTIAL OF MY 2002 TOYOTA TUNDRA. AN INDEPENDENT MECHANIC VERIFIED MY OBSERVATION THAT THE DIFFERENTIAL WAS RUSTED THROUGH. I CONTACTED TWO TOYOTA DEALERS. ONLY ONE WAS RESPONSIVE WITH THE INFORMATION THAT TOYOTA ISN'T GOING TO PAY FOR THE REPAIR. A SEARCH ONLINE REVEALS THAT MY SITUATION IS NOT AN ISOLATED INCIDENT. I AM STUNNED THAT NO GOVERNMENT AGENCY INVOLVED IN SAFETY AND CONSUMER PROTECTION IS ON THIS. THE TRUCK HAS ABOUT 80000 MILES ON IT. THE BODY IS EXCELLENT. THE FRAME IS FAIR AND OF COURSE THE DIFFERENTIAL/REAR AXLE HOUSING IS DUST. THE VEHICLE IS A POTENTIAL ROAD HAZARD AND TO PROTECT CEO SALARIES POSSIBLY, THERE IS A LACK OF GOVERNMENT AND CORPORATE ACTION--IF THERE IS ANY SEPARATION THERE. AS EVIDENCED BY MY SITUATION AND THOSE OF MANY OTHERS. *TR

Mileage: 85,600

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA .THE CONTACT STATED THAT THE CROSS MEMBERS SUPPORTING RAIL OF THE TRUCK BED WERE RUSTED. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSIS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 92,000.

Mileage: 80,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THE REAR AXLE HOUSING WAS ROTTED THROUGH AND CAUSED AN UNKNOWN FAILURE. THE DEALER ADVISED REPLACING THE REAR AXLE HOUSING AND ALL GEARS AT THE CONTACT'S EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 98,000.

Mileage: 98,000

MY 2002 TUNDRA AND MY SISTERS 2001 TUNDRA HAVE BEEN RECALLED TWICE FOR RUST ISSUES, THE FIRST WAS FOR GAS TANK AND STRAPS, THE SECOND FOR FRAME RUST. WE BROUGHT OUR TRUCKS TO HERB CHAMBERS IN AUBURN MA. FOR THE SECOND TIME WE WERE TOLD THEY WERE FINE. EXCEPTION WAS THEY WANTED ME TO BRING MY 2002 BACK BECAUSE THEY WERE "REPLACING GAS TANK STRAPS IN ALL RECALLS AS A PRECAUTION." THE PROBLEM WITH THIS IS THAT THEY TOLD MY SISTER NO SUCH THING. OUR VEHICLES ARE ONLY 8 YEARS OLD, BOTH GAS FILL DOORS RUSTED SHUT AND WE HAD TO BREAK THEM OPEN TO GET GAS AND THEN REPLACE THE LOCKS, MY BATTERY HOUSING RUSTED AND I ALMOST LOST MY BATTERY. OUR RUNNERS ARE RUSTING, THE SIDE OF MY TRUCK IS RUSTING, WE BOTH FIND RUST LINES ON THE ROAD OR IN THE GARAGE ALONG THE SIDES OF OUR TRUCKS. A BRACKET RUSTED AND SEVERED MY BRAKE LINE WHEN I TOOK A TURN, MY SISTERS POWER STEERING LINE WAS SEVERED BY A RUSTED PART. YET OUR CARS ARE "FINE". I WAS ALSO TOLD THAT "WITH THE TACOMA'S WE LOOKED FOR PERFORATIONS WITH A HAMMER AND A PICK LIKE TOOL BUT WITH THE TUNDRA WE WILL VISUALLY INSPECT FOR PERFORATIONS SO YOU WON'T HAVE TO WAIT LONG." MY ISSUE IS WHY DO I NOW NEED GAS TANK STRAPS? PERHAPS THIS WILL HELP IF ANY FUTURE ISSUES ARISE. PLAIN AND SIMPLY I THINK THAT TOYOTA IS NOT BEING UP FRONT AND THAT IS DANGEROUS. THANK YOU *TR

Mileage: 175,000

BROUGHT MY 2002 TOYOTA TUNDRA TO A DEALER FOR THE SAFETY RECALL THAT I RECEIVED. I WAS INFORMED THAT THE FRAME WAS OK, AND THE REAR CROSS-MEMBER WAS OK TOO. WELL, I RECEIVED A CALL THAT THE DEALER HAD THE PART FOR ME! I DIDN'T ORDER THE PART OR DID THEY TELL ME THAT THE SPARE TIRE HANGER WAS DEFECTIVE. IT IS PART OF THE REAR CROSS MEMBER ASSEMBLY, AND SHOULD BE PART OF THE RE-CALL. THEY WANT ME TO PAY FOR THE PART & LABOR TO PUT IT IN, AND THE TOLD ME THAT IT IS NOT COVERED BY THE RE-CALL. NO OFFER WAS MADE BY THE DEALER... *TR

Mileage: 131,129

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT RECEIVED A RECALL NOTICE FOR 09V444000 (STRUCTURE: FRAME AND MEMBERS: UNDERBODY SHIELDS). THE DEALER ADVISED THAT THE VEHICLE DID NOT EXHIBIT SIGNS OF RUST AND DID NOT MAKE REPAIRS. THE MANUFACTURER ADVISED THE CONTACT THAT HE SHOULD HAVE THE REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 98,190 AND THE CURRENT MILEAGE WAS NOT AVAILABLE.

Mileage: 98,190

TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT REFERENCED RECALL 09V444000 (STRUCTURE: FRAME AND MEMBERS: UNDER BODY SHIELDS) FOR WHICH HE RECEIVED A RECALL NOTICE. HE TOOK THE VEHICLE TO AN AUTHORIZED DEALERSHIP WHERE THE VEHICLE WAS INSPECTED AND HE WAS INFORMED THAT THE VEHICLE WAS FINE. THE CONTACT STATED THAT THE VEHICLE WAS RUSTING AND FLAKING IN THE REAR CROSS MEMBER BUT THE DEALER DID NOTHING. WHILE DRIVING AT APPROXIMATELY 50-60 MPH, THE VEHICLE MADE A CLUNKING NOISE AND SHOOK FROM THE FRONT END. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR THE FAILURE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. THE CURRENT MILEAGE WAS APPROXIMATELY 89,000.

Mileage: 87,000

SEVERE CORROSION OF VEHICLE FRAME AND FRAME CROSS MEMBERS, FRONT END PARTS, AND ATTACHMENT HANGERS TO FRAME OF 2002 TOYOTA TUNDRA WHICH WILL RESULT IN EVENTUALLY WEAKENING AND FAILURE OF THE ABOVE MENTIONED ITEMS CAUSING A POSSIBLE ACCIDENT, INJURIES AND POSSIBLY DEATH. *TR

THE STEERING RACK ON MY 2002 TOYOTA TUNDRA RUSTED OUT, BURST AND CAUSED A POWER STEERING FAILURE WHILE DRIVING. THIS IS A PERMANENT FAILURE AND THE TOYOTA DEALERSHIP ADVISED NOT TO DRIVE THE VEHICLE. NOTHING WAS OFFERED TO FIX IT WITHOUT A $1400 REPAIR BILL. *TR

Mileage: 69,980

I HAVE A 2002 TOYOTA TUNDRA THAT IS LEAKING GAS. INITIALLY I NOTICED A FUEL SMELL WHEN I WALKED BY THE TRUCK WHICH PROGRESSED TO SEEING FUEL ON THE GROUND. IF I PUT TOO MUCH GAS IN THE TRUCK, OVER 1/2 TANK, YOU CAN SEE THE FUEL LEAKING THROUGH THE 4X4 FUEL TANK PROTECTIVE COVER. I HAD THE TRUCK PUT ON A LIFT AND WAS TOLD THAT FUEL WAS LEAKING FROM THE SEAM OF THE TANK. I RECENTLY TOOK MY TRUCK TO TOYOTA IN RESPONSE TO THE RECALL RE:EXCESSIVE FRAME RUST AND MY TRUCK PASSED THAT INSPECTION. I HAVE LESS THAN 51,000 MILES ON THIS TRUCK AND I AM AFRAID TO DRIVE IT ON THE HIGHWAY. I HAVE LIVED IN MA FOR 22 YEARS AND HAVE NEVER HAD A FUEL TANK PROBLEM. ON 04/06/10 I TOOK MY TRUCK TO A REQUIRED YEARLY INSPECTION. MY CHECK ENGINE LIGHT WAS ON AND THE GARAGE TOLD ME THAT MY VEHICLE HAD FAILED THE EMISSIONS TEST. I HAVE BEEN FOLLOWING OTHER OWNERS REPORTS ONLINE AND HAVE NOTICED THAT MORE PEOPLE ARE REPORTING LEAKING FUEL TANKS. EXTENSIVE RESEARCH INDICATES THAT AFTERMARKET GAS TANKS ARE NOT AVAILABLE FOR THIS MODEL/YEAR SO I MUST HAVE TOYOTA EITHER DO THE WORK, OR MINIMALLY, GET THE PART FROM THEM. BASED ON THEIR RECENT REPUTATION, I AM NOT THRILLED ABOUT TAKING MY TRUCK BACK TO THEM. I HAVE 60 DAYS FROM THE FAILURE DATE TO GET IT REPAIRED AND REINSPECTED TO AVOID LOSING MY REGISTRATION! I NEED THIS TRUCK TO BE SAFE FOR ME AND ALL THE OTHER DRIVERS THAT I ENCOUNTER. CAN YOU PLEASE LOOK INTO THIS SAFETY CONCERN? *TR

Mileage: 48,000

TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA SHE STATED THAT THERE IS CORROSION ON THE ENTIRE FRAME OF THE VEHICLE. THE CONTACT RECEIVED NHTSA RECALL # 09V444000 RECALL NOTICE; STRUCTURE FRAME AND MEMBERS, UNDERBODY SHIELDS AND NOTIFIED THE DEALER. THE DEALER STATED THAT THE VEHICLE WOULD NOT BE REPAIRED DUE TO THE CROSS MEMBER BEING CORRODED THROUGH OUT THE ENTIRE FRAME. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 200,000.

THE FRAME ON MY 2002 TOYOTA TUNDRA IS RUSTING AWAY. I HAVE REMOVED RUST PIECES AS LARGE AS 11 INCHES LONG AND 1'8 INCH THICK. I TOW A 7000 POUND TRAILER AND I FEAR THE FRAME WILL FAIL. THE BODY LOOKS NEW AND I HAVE ONLY 80,000 MILES ON THE TRUCK. *TR

Mileage: 80,000

MY 2002 TUNDRA RECALL ON THE FRAME. PASSED REAR CROSS MEMBER INSPECTION, HOWEVER THE REST OF THE UNDER BODY IS SEVERALLY CORRODED. DEALERSHIP IS TELLING ME THAT THE TRUCK NEEDS ABOUT $4500 TO PASS INSPECTION? THE FRONT END IS RUSTED OUT. AS OF NOW, MY TRUCK IS STILL AT DEALERSHIP, WAITING FOR TOYOTA REP TO INSPECT MY TUNDRA. I FEEL THAT IM GETTING THE BAD END OF THIS RECALL. I NEED HELP. *TR

MY 2002 TUNDRA RECALL ON THE FRAME. PASSED REAR CROSS MEMBER INSPECTION, HOWEVER THE REST OF THE UNDER BODY IS SEVERALLY CORRODED. DEALERSHIP IS TELLING ME THAT THE TRUCK NEEDS ABOUT $4500 TO PASS INSPECTION? THE FRONT END IS RUSTED OUT. AS OF NOW, MY TRUCK IS STILL AT DEALERSHIP, WAITING FOR TOYOTA REP TO INSPECT MY TUNDRA. I FEEL THAT IM GETTING THE BAD END OF THIS RECALL. I NEED HELP. *TR

MY 2002 TUNDRA RECALL ON THE FRAME. PASSED REAR CROSS MEMBER INSPECTION, HOWEVER THE REST OF THE UNDER BODY IS SEVERALLY CORRODED. DEALERSHIP IS TELLING ME THAT THE TRUCK NEEDS ABOUT $4500 TO PASS INSPECTION? THE FRONT END IS RUSTED OUT. AS OF NOW, MY TRUCK IS STILL AT DEALERSHIP, WAITING FOR TOYOTA REP TO INSPECT MY TUNDRA. I FEEL THAT IM GETTING THE BAD END OF THIS RECALL. I NEED HELP. *TR

THE SPARE WHEEL/TIRE FELL OFF MY 2002 TOYOTA TUNDRA AS I PASSED OVER A SPEED BUMP (AT A VERY LOW SPEED) WHILST LEAVING AN APARTMENT COMPLEX. I WAS UNAWARE OF HAVING LOST THE WHEEL BUT MY SON, WHO LIVES IN THE COMPLEX, SAW THE INCIDENT & CALLED ME - BY THE TIME HE CALLED I WAS ON THE HIGHWAY DRIVING AT HIGH SPEED - IF THE WHEEL HAD FALLEN OFF WHILST I WAS ON THE HIGHWAY THE CONSEQUENCES COULD HAVE BEEN CATASTROPHIC. I SUBMITTED A REPORT (CASE # 208366) TO NHTSA 11/25/09 AFTER GOING ON LINE & DISCOVERING THAT CORROSION WAS AN ISSUE WITH THE FRAME OF THIS VEHICLE & THAT OTHER INCIDENTS OF A SIMILAR NATURE HAD BEEN REPORTED & THAT TOYOTA WERE PREPARING A REMEDY. ON 01/10/10 I CONTACTED MY LOCAL TOYOTA SEALER & WAS ADVISED TO BRING IN THE VEHICLE AT MY CONVENIENCE WHEN THE SPARE WHEEL WOULD BE SAFELY SECURED WITHIN THE TRUCK BED PENDING A PERMANENT FIX FOR THE PROBLEM. *TR

Mileage: 155,800

MY 2002 TOYOTA TUNDRA TRUCK IS NOT DRIVABLE AT THIS TIME. THE TRUCK WAS BROUGHT TO TOYOTA DEALERSHIP AFTER A LOCAL MECHANIC FOUND FLUID LEAKING FROM REAR DIFFERENTIAL DUE TO RUST/ROT. DURING THE DEALERS INSPECTION, THEY ALSO NOTED A GAS SMELL AND SUSPECT THAT THE GAS TANK OR GAS LINES ARE LEAKING ALSO. THE DEALER DID A FRAME INSPECTION AND WHILE THE WHOLE FRAME IS EXCESSIVELY RUSTED, THE FRAME PASSED THE RECALL TEST BECAUSE IT HAD NOT BEEN PERFORATED YET. THE DEALER DID NOT WANT TO EVEN REMOVE THE DIFFERENTIAL PLUG BECAUSE THE WHOLE UNIT WAS SO RUSTY. I HAVE BEEN UNDER THE TRUCK AND PERSONALLY SEEN THE EXCESSIVE RUST ON THE FRAME, FUEL SYSTEM, AND SUSPENSION COMPONENTS. AMAZINGLY, THE BODY PANELS HAVE LITTLE OR NO RUST AND IN VERY GOOD CONDITION. DURING PREVIOUS DEALER VISITS WE WERE VERBALLY TOLD THAT THE RUST WAS NORMAL. THE REPAIR ESTIMATE FOR GAS TANK/LINES AND NEW DIFFERENTIAL HOUSING, ETC. WAS APPROXIMATELY $7000. I PURCHASED THIS TRUCK NEW AND HAVE ALWAYS DONE ALL REQUIRED MAINTENANCE AND WAS PLANNING ON HAVING THE TRUCK FOR A LONG TIME. IT CURRENTLY HAS 89,101 MILES ON IT. THE EXCESSIVE RUST IS NOT NORMAL AND I FEEL THAT THE FRAME AND SOME ASSOCIATED COMPONENTS ARE DEFECTIVE. I FEEL THAT DUE TO THE NATURE OF THESE DEFECTS THAT THE VEHICLE IS UNSAFE TO DRIVE AND I'M GUESSING THAT IT WOULD BE DIFFICULT TO SELL AND IF I DID, IT WOULD BE AT A GREATLY REDUCED VALUE. I PURCHASED A TOYOTA TRUCK BECAUSE OF THEIR REPUTATION FOR BUILDING LONG LASTING, HIGH QUALITY VEHICLES. I FEEL THAT IN LIGHT OF THESE DEFECTS THAT THEY MISREPRESENTED THEIR PRODUCT. *TR

Mileage: 89,000

CONSIDERABLE RUST ON FRAME OF 2002 TUNDRA SR5 4X4. THE FRAME ACTUALLY HAS HOLES CAUSED BY RUST ON ONE OF THE MAIN SUPPORT STRUCTURES ON THE DRIVER SIDE. *TR

Mileage: 76,000

EXCESSIVE FRAME RUST AND SAFETY ISSUE AROUND STEERING RACK MOUNTING AND CORROSION TO STEERING RACK ITSELF. *TR

Mileage: 133,168

TL*THE CONTACT OWNS 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE CHASSIS AND THE FRAME ALONG THE BRAKE LINES AND MOUNTS HAVE RUST ON THEM. THE RUST HAS CAUSED THE VEHICLE TO DETACH FROM THE FRAME WHILE DRIVING WHICH COULD CAUSE A CRASH TO OCCUR. THE SPEED IS UNKNOWN. THE CONTACT HAS NOTIFIED THE MANUFACTURER REGARDING THIS ISSUE. THE CONTACT IS CONCERNED THAT THE VEHICLE WILL FALL APART AT ANY TIME AND CAUSE A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 150,000. THE VIN # WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT.

Mileage: 150,000

2002 TOYOTA TUNDRA SR5 HAS SIGNIFICANT RUST DAMAGE TO UNDERCARRIAGE OF VEHICLE. THE DAMAGE IS LOCATED ON FRAME COMPONENTS INCLUDING CROSS MEMBERS, BRAKE LINES, SPARE TIRE HOLDER, SUSPENSION PARTS, FRONT & REAR BUMPERS WHERE THEY ATTACH TO THE FRAME, ETC. THE BOTTOM OF THE VEHICLE IS TOTALLY COVERED IN RUST. *TR

Mileage: 50,000

2002 TOYOTA TUNDRA SR5 HAS SIGNIFICANT RUST DAMAGE TO UNDERCARRIAGE OF VEHICLE. THE DAMAGE IS LOCATED ON FRAME COMPONENTS INCLUDING CROSS MEMBERS, BRAKE LINES, SPARE TIRE HOLDER, SUSPENSION PARTS, FRONT & REAR BUMPERS WHERE THEY ATTACH TO THE FRAME, ETC. THE BOTTOM OF THE VEHICLE IS TOTALLY COVERED IN RUST. *TR

Mileage: 50,000

I HAVE A 2002 TOYOTA TUNDRA SR5 4X4 PICK-UP TRUCK. ON 11-23-09, MY SPARE TIRE AND THE SUPPORT/FRAME BROKE AND FELL OFF THE VEHICLE WHILE I WAS DRIVING . I WOULD LIKE TO CONTACT A DEALER TO REMEDY THIS PROBLEM, AND ALSO HAVE MY TRUCK INSPECTED FOR ANY OTHER POTENTIAL SAFETY DEFECTS. THANK YOU FOR YOUR HELP! *TR

Mileage: 106,800

2002 TOYOTA TUNDRA. EXCESSIVE UNDERBODY AND FRAME RUST. DRIVEN MAINLY IN WISCONSIN. FIRST NOTICED MARCH 2008. *TR

Mileage: 60,000

FRAME OF TRUCK IS RUSTING SO BAD, I DON'T KNOW IF TRUCK IS STRUCTURALLY SOUND! *TR

Mileage: 60,000

I FIND IT INTERESTING THAT MY 2002 TOYOTA MAY BE RECALLED DUE TO THE SPARE TIRE MOUNTING BEING RUSTED. I HAVE BEEN VERY DISAPPOINTED WITH THIS TRUCK SINCE THE GAS TANK THE REAR DIFFERENTIAL COVER AND FUEL LINES HAVE RUSTED THROUGH. I BOUGHT THIS VEHICLE DUE TO THE TOYOTA RELIABILITY REPUTATION. WOULD YOU PLEASE REVIEW THE FREQUENCY OF RUST ON THESE AREAS AND ISSUE WHAT EVER RECALLS APPROPRIATE. *TR

Mileage: 110,000

I HAVE A 2002 TOYOTA TUNDRA PU THAT WAS BUILT IT 2001. THE FRAME OF THE VEHICLE IS EXPERIENCING SEVERE RUST. PIECES OF RUSTED METAL HAVE FALLEN FROM THE VEHICLE'S FRAME. THE SPARE TIRE IS ALSO IN A RUSTED/PITTED CONDITION. THE VEHICLE HAS GONE ONLY 40,247 MILES AND I LIVE IN MASSACHUSETTS. THE TRUCK IS IN MINT CONDITION THROUGHOUT WITH THE EXCEPTION OF RUST AND METAL DETERIORATION LOCATED ONLY ON THE FRAME. I BROUGHT THE VEHICLE TO THE LOCAL DEALER AND THEY ACKNOWLEDGED THAT THE RUST/DETERIORATION WAS SEVERE, ESPECIALLY FOR THE LOW MILEAGE. HOWEVER, THEY DID CONDUCT AN INSPECTION AND DETERMINED THAT THE FRAME WAS NOT PERFORATED. MY CONCERN IS THAT THE DETERIORATION WILL GET WORSE OVERTIME, AND DUE TO THE LOW MILES THE VEHICLE WOULD BE ON THE ROAD FOR MANY YEARS. AS A RESULT, A SAFETY FAILURE IN THE FRAME WOULD BE PROBABLE. THE DEALER SAID THAT I COULD CALL THE TOYOTA REP. TO VOICE MY CONCERNS. HE ALSO SAID THAT THEY WOULD INSPECT THE VEHICLE'S FRAME EACH TIME I BRING THE TRUCK IN FOR SERVICE, IF I REQUESTED IT. THIS TYPE OF FRAME DETERIORATION IS NOT ACCEPTABLE FOR ONLY 40, 247 MILES. I ALSO KEEP THE TRUCK IN A GARAGE. THANK YOU FOR YOUR TIME AND ATTENTION. *TR

I WAS UNDER MY 2002 TOYOTA TUNDRA INSPECTING THE FRAME. I NOTICED SEVERE FRAME RUST ON PARTS OF THE FRAME AND CROSS MEMBER. NOT JUST SURFACE RUST SEVERE RUST. MY CONCERN IS THAT THE RUST IS SO SEVERE THAT IT HAS COMPROMISED THE INTEGRITY OF THE FRAME AND THEREFORE THE SAFETY OF THE TRUCK. THERE HAS BEEN NOTHING DONE YET TO CORRECT THIS PROBLEM. *TR

Mileage: 78,000

FRAME RUST AND ROT COMING UP THROUGH THE BED OF THE TRUCK FROM THE FRAME RAILS. ALSO RUST AND ROT ON MAJORITY OF UNDERCARRIAGE INCLUDING SPARE TIRE AREA AND SUSPENSION MEMBERS. *TR

Mileage: 75,000

-------------------------------------------------------------------------------- I GOT UNDER MY 2002 TOYOTA TUNDRA TRD SR5 EXTRA CAB TO ASSESS THE RUST THIS PAST WEEKEND. I WAS DUMBFOUNDED! CONTROL ARMS, FRONT WISHBONE, SUSPENSION BRACKETS, AND REAR DIFFERENTIAL LOOK LIKE A SHIPWRECK THAT'S BEEN UNDER THE SEA FOR 100 YEARS. THE REAR DIFFERENTIAL HOUSING HAS RUSTED COMPLETELY THROUGH AND IS LEAKING THROUGH THE SIDE OF THE HOUSING! THE SPARE TIRE HOLDER IS SO RUSTED THE WHEEL IS ABOUT TO FALL OFF. ALL SHIELDS AND SAFETY GUARDS HAVE FALLEN OFF OR WILL SOON. I BOUGHT THE TRUCK NEW IN NOV OF '01. IT NOW HAS 84,000 MILES. I'VE HAD ALL RECOMMENDED SERVICES PERFORMED AT THE DEALER.THEY NEVER MENTIONED THE RUST ALTHOUGH THEY DO A "SAFETY INSPECTION" AT EVERY SERVICE. I'VE ALWAYS WASHED OFF THE SALT IN THE WINTER. THE BODY PANELS SHOW NO RUST AT ALL AND THE OUTSIDE OF THE TRUCK LOOKS LIKE NEW. I HAVE TAKEN EXCELLENT CARE OF THIS VEHICLE. I HAD A CHEVY TRUCK KEPT UNDER THE SAME CONDITIONS THAT AFTER 15 YEARS AND 250,000 MILES LOOKED NOTHING LIKE THIS. I CANNOT DRIVE THIS TRUCK IN THIS CONDITION. *TR

Mileage: 84,668

FRAME RUST CONCERN AND REAR BRAKES / PARKING BRAKES NEEDING TO BE REPAIRED DUE TO RUST... MY CONCERN IS THE ONGOING INVESTIGATION INTO SEVERE RUST PROBLEMS. I BOUGHT THE TRUCK USED (2 YRS. OLD). THE TRUCK WAS NOT PREVIOUSLY UNDERCOATED. THE TRUCK IN SERVICE DATE IS OCT 01. I BOUGHT IT USED IN 02. I THEN HAD IT UNDERCOATED AND HAVE DONE SO EVERY FALL SINCE THEN. MY CONCERN IS WHAT MAY BE GOING ON UNDERNEATH THE UNDERCOATING THAT I CAN'T SEE. ALSO, I HAD TO HAVE THE REAR BRAKES TORE APART AND REBUILT DUE TO RUSTING COMPONENTS. *TR

Mileage: 83,000

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHILE DRIVING APPROXIMATELY 40 MPH THE SPARE TIRE DISENGAGED FROM THE REAR SPARE TIRE CARRIER WITHOUT WARNING. HE PULLED OVER TO THE SIDE OF THE ROAD. THE TIRE WAS RETRIEVED FROM THE ROADWAY. THE CARRIER BRACKET HAD FRACTURED BECAUSE OF SEVERE CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 140,000. THE CURRENT MILEAGE WAS 141,841.

Mileage: 140,000

TOYOTA TUNDRA 2002 - FRAME RUST MY 02 TUNDRA ONLY HAS 60K MILES ON IT AND THE RUST UNDERNEATH IS CAUSING PARTS CONNECTED TO THE FRAME TO FLAKE OFF AS WELL AS PARTS OF THE FRAME. THE SMALLER PIECES FOR EXAMPLE THE SPARE TIRE HOLDER IS ALMOST TURNED TO DUST. ARE YOU INVESTIGATING THIS PROBLEM WITH 2002 MODEL'S ? I WAS TOLD THAT 2000-1 HAVE BEEN. *TR

DEALER DISCOVERED RUST ALL OVER MY TOYOTA TUNDRA TRUCK. HE SAID HE HAS NEVER SEEN THAT. *TR

Mileage: 65,000

DEALER DISCOVERED RUST ALL OVER MY TOYOTA TUNDRA TRUCK. HE SAID HE HAS NEVER SEEN THAT. *TR

Mileage: 65,000

THE SPARE TIRE JUST FELL OFF THE TRUCK WHEN THE TIRE CARRIER RUSTED THROUGH. *TR CONSUMER IS ADDING PICTURE. 10/26/09. *NJ

Mileage: 125,000

RUST ON UNDERCARRIAGE. *TR

Mileage: 10,100

FRONT DRIVERS SIDE SWAY BAR LINK IS CORRODED THROUGH. NO ACCIDENT OR INJURY BUT ONLY BECAUSE I KNEW WHAT WAS GOING ON AFTER I SAW THE BROKEN LINK AND DROVE ACCORDINGLY. AFTER FURTHER INVESTIGATION WE FIND THAT THE BRAKE CALIPERS ARE CORRODED BEYOND SALVAGE AND THE FRAME HAS HEAVY RUST IN A NUMBER OF AREAS. IT IS CLEAR THAT THIS TRUCK WILL BE WORTHLESS IN A FEW YEARS DUE TO THE HEAVY CORROSION AND WE WILL ALL BE LUCKY IF SOMEONE IS NOT KILLED DUE TO CORROSION DAMAGE CAUSING SOMETHING TO FALL OFF AND CAUSE A WRECK. *TR

Mileage: 73,900

YESTERDAY, HAD $1300.00 WORK DONE ON MY 2002 TOYOTA TUNDRA. MECHANIC ADVISED ME THAT MY SPRINGS NEED REPLACEMENT AS THEY ARE COMPLETELY RUSTED. THIS EVENING, SUSAN WORNICK OF CHANNEL 5 INVESTIGATIVE TEAM, DID A REPORT ON TOYOTA TUNDRAS RUSTING OUT. SPECIFICALLY SPRINGS AND FRAME. MS. WORNICK INFORMED ANY OWNERS OF TUNDRAS (2000-2001 AND POSSIBLY 2002) TO FILE COMPLAINT WITH NHTSA. HENCE THIS EMAIL. *TR

I HAVE HAD THE TUNDRA AND 5TH WHEEL TRAILER COMBINATION SINCE THEY WERE BOTH NEW IN 2002 AND TOWING HAS BEEN EXCELLENT. THIS TRIP HOWEVER, I HIT A 'BUMP' ON RT. 93 SOUTHBOUND (HEAVY TRAFFIC) IN MEDFORD, MA AND THE SPARE TIRE BROKE OFF OF THE HOLDER. IT PROCEEDED TO BOUNCE UP INTO THE FRONT COMPARTMENT OF THE TRAILER AND THEN DROPPED DOWN AND LODGED BETWEEN THE TRAILER'S AXLES. AT LEAST NO ONE WAS INJURED, BUT THE VEHICLES WERE DAMAGED. I HAD ABOUT $5,000 IN REPAIR BILLS RELATING TO THE 'ACCIDENT'. MY CONCERN IS THAT THE SPARE TIRE/WHEEL HAD NEVER BEEN OFF OF THE TUNDRA AND THEY WERE 'NEW' EXCEPT FOR THEIR AGE. IT APPEARS THAT THE AMOUNT OF RUST ON THE TIRE HANGER BRACKET WAS A MAJOR CAUSE OF THE WHEEL DROPPING. I HAVE PICTURES AND THE REPLACED PARTS FOR YOUR INSPECTION IF DESIRED; YOU CAN SEE RUST-OUT HOLES RIGHT THROUGH THE BRACKET! I AM CONCERNED THAT THIS COULD BE HAPPENING TO MANY OTHER TUNDRA'S OF A SIMILAR AGE. I WOULD LIKE TO AT LEAST OFFER SOME FORM OF WARNING TO OTHER OWNERS. AFTER TOYOTA'S EMAIL RESPONSE, BASICALLY SAYING THIS WAS NEVER HEARD OF BEFORE AND CALLING THE HOLDER BRACKET A 'COVER', I SENT A SECOND EMAIL: MY CONCERN NOW IS THAT YOU HAVE REFERRED TO THE RUSTED-OUT BRACKET THAT HOLDS THE TIRE UNDER THE TRUCK'S BED (PART # 51900-0C010 ON MY REPAIR INVOICE.) AS A 'COVER, I'M HOPING THAT WE ARE SPEAKING OF THE SAME PIECE OF EQUIPMENT. MY SUGGESTION INVOLVES SAFETY MORE THAN WARRANTY OR MONEY. IF OTHER TUNDRA'S HAVE THE SAME ROTTING OUT OF THAT BRACKET, OTHER TIRES WILL FALL OFF OF THOSE TRUCKS. BY THE WAY, MY TUNDRA LOOKS LIKE NEW AND IS IN EXCELLENT CONDITION; SO I'M PRESUMING THAT OTHERS MAY BE EVEN WORSE AND THAT MY VEHICLE IS LIKELY IN AVERAGE OR BETTER CONDITION. IF THIS TRULY IS A POTENTIAL ISSUE FOR OTHERS, AT LEAST WARNING THEM TO EVALUATE IT WOULD BE APPROPRIATE; I SURELY WOULD HAVE APPRECIATED IT! *TR UPDATED 03/25/10 *BF PICTURES RECEIVED. UPDATED 10/05/10

Mileage: 57,500

TL* THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT WAS PERFORMING MAINTENANCE ON THE VEHICLE TO REPLACE THE SHOCK ABSORBERS WHEN HE DETECTED THAT THE MAIN FRAME EXHIBITED SEVERE RUST CORROSION. THE CORROSION PROGRESSED OVER A PERIOD OF TIME AND RESULTED IN THINNING AND WARPING OF THE FRAME. THE VEHICLE IS IN THE PROCESS OF BEING TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE MANUFACTURER HAS BEEN NOTIFIED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS UNAVAILABLE.

Mileage: 92,000

REPORT OF SEVERE RUST TO THE FRAME STRUCTURE OF TOYOTA TUNDRA PICKUP. UPON DISCOVERY OF CORROSION OWNER CALLED TOYOTA AND WAS ADVISED TO TAKE VEHICLE TO DEALER FOR FRAME INSPECTION. FRAME WAS INSPECTED AND ONE LARGE HOLE WAS MADE BY DEALER IN FRAME ON FRONT DRIVERS SIDE. UPON QUESTIONING OF DEALER OWNER WAS TOLD THAT THE HOLE WAS MINOR COMPARED TO HOLES FOUND ON OTHER TUNDRA PICKUPS. DEALER SAID TRUCK WAS OK TO DRIVE, BUT UPON DOING RESEARCH IT SEEMS THAT TRUCK WOULD NOT HAVE PASSED INSPECTION IF HOLE HAD BEEN VISIBLE 1 WEEK BEFORE. THERE IS A CLEAR ISSUE WITH FRAME CONSTRUCTION AND UPON CONTACTING TOYOTA AFTER INSPECTION TOYOTA CLAIMS THAT THERE IS NO PROGRAM TO ADDRESS ISSUE AND WILL NOT COMMENT ON VEHICLE SAFETY WITH THIS INTENSE FRAME CORROSION. AT THIS TIME THERE IS NO DOCUMENT PROVIDED BY EITHER DEALER OR TOYOTA THAT STATES IN WRITING THAT TRUCK IS ROAD WORTHY AND SAFE TO DRIVE. *TR

Mileage: 182,763

TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. WHEN THE CONTACT TOOK THE VEHICLE TO BE STATE INSPECTED, HE WAS INFORMED THAT THE FRONT PASSENGER SUSPENSION SUB-FRAME WAS RUSTED AND HAD HOLES. AS A RESULT, THE VEHICLE FAILED INSPECTION. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP TO BE WELDED, BUT THE MECHANIC STATED THAT THIS WAS NOT POSSIBLE. HE THEN TOOK THE VEHICLE TO THE DEALER AND THEY ADVISED HIM NOT TO DRIVE THE VEHICLE BECAUSE IT COULD NOT BE REPAIRED. REPORT NUMBER 0906143367 WAS FILED WITH THE MANUFACTURER, BUT THEY WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 114,000.

Mileage: 114,000

I HAVE A 2002 TOYOTA TUNDRA THAT HAS BEEN RUSTING AWAY SINCE THE DAY I BOUGHT IT NEW OFF THE LOT. IT STARTED WITH THE WHEELS RUSTING. I BROUGHT THIS UP TO THE DEALERSHIP MANY TIMES AND THEY SAID NOTHING COULD BE DONE ABOUT IT. NEXT WAS THE TAILGATE AND NOW THE UNDERSIDE OF MY TRUCK LOOKS LIKE A 20 YEAR OLD VEHICLE THAT WAS SITTING FOR YEARS. I HAVE HEARD AND READ THAT OTHER TUNDRA OWNERS ARE HAVING THE SAME PROBLEM AND I AGREE THAT TOYOTA NEEDS TO DO SOMETHING ABOUT THIS. TOYOTA'S ARE NOT CHEAP, I BOUGHT THIS VEHICLE BECAUSE I THOUGHT THE QUALITY WAS SUPPOSE TO BE EXCELLENT. I ALSO HAVE A CLAIM IN WITH TOYOTA. *TR

TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE VEHICLE FAILED INSPECTION DUE TO A FRACTURE ON THE FRAME CAUSED BY EXCESSIVE RUST. THE MANUFACTURER ADVISED THE CONTACT TO SPEAK WITH A DEALER. THE DEALER STATED THAT SINCE THE VEHICLE EXCEEDED ITS WARRANTY THEY WOULD NOT ASSUME ANY RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 40,000. UPDATED 05/15/09 *BF UPDATED 05/18/09.*JB

Mileage: 40,000

TL*THE CONTACT OWNS A 2002 TOYOTA TUNDRA. THE CONTACT STATED THAT THE LIGHTS ON THE INSTRUMENT PANEL TO INDICATED WHAT GEAR THE VEHICLE IS IN SUDDENLY SHUT OFF AND HAVE NOT ILLUMINATED SINCE. HE ALSO NOTICED THAT WHEN THE DRIVER'S SEAT BELT IS FASTENED THE WARNING LIGHT ON THE PANEL ILLUMINATES REGARDLESS. THERE IS ALSO A RUST ISSUE ON THE ON THE REAR DOORS CAUSING A STRUCTURE DAMAGE. WHEN HE TOOK THE VEHICLE INTO THE DEALERSHIPS THEY INFORMED HIM THAT THEY WERE UNABLE TO PROVIDE ASSISTANCE DESPITE THE FACT THAT HE HAS WARRANTY ON HIS VEHICLE. THE FAILURE MILEAGE WAS 50,000. THE CURRENT MILEAGE WAS 100,000. THE VEHICLE HAS NOT BEEN REPAIRED AS OF CURRENT DATE.

Mileage: 50,000

3 INTERIOR DOOR HANDLES BROKE OFF COMPLETELY STARTING IN 2004 FRONT PASSENGER DOOR, THEN IN 2005 RIGHT REAR PASSENGER, 2006 THE DRIVER HANDLE BROKE. TOYOTA DID NOT WANT TO REPAIR SAID IT WAS NOT A MANUFACTURES DEFECT. EVERYTHING IS PLASTIC AND CHEAPLY MADE, I HAD TO PAY FOR REPAIR, FEARED THAT IN AN EVENT OF AN ACCIDENT I WOULD BE BE ABLE TO EXIT MY VEHICLE UNLESS I ROLLED WINDOW DOWN AND OPENED DOOR FROM OUTSIDE HANDLE. *TR

CAB SEPARATED FROM CHASSIS. CAB IS ATTACHED TO CHASSIS AT 4 FLANGES WELDED TO FRAME. 2 EACH 10 MM BOLTS CONNECT CAB TO EACH FLANGE. A 71 MM HOLE EXISTS IN FLANGE BETWEEN THE 2 EACH 13 MM HOLES FOR THE 10 MM BOLTS. ONLY 6 MM OF FLANGE STEEL EXISTS BETWEEN 13 MM HOLES AND 71 MM HOLE. CAB SEPARATED BY TEARING 10 MM BOLT NUTS THROUGH THE 13 MM HOLES AT THE 6 MM DIMENSION. IT HAS BEEN MY EXPERIENCE IN AIRCRAFT STRUCTUREAL REPAIR THAT THE MINIMUM DIMENSION FOR HOLE SPACING IS 3 HOLE DIAMETERS (I.E., HOLE SPACING SHOULD HAVE BEEN APPROXIMATELY 30 MM INSTEAD OF 6 MM).

Mileage: 6,500