12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Steering Complaints

Showing 12 of 12
Dec 16, 2025

The power steering went out during routine around-town driving. One moment it was steering fine, the next moment it became extremely difficult and sluggish. There were no warning lights or warning of any sort until the steering wheel started jerking unevenly as I tried to turn. I was able to get control of the vehicle and pull it to the side of the road. There was no difference in the engine noise, and I couldn't see any noticeable fluid leak. I was able to drive the vehicle home, make an appointment with the Toyota dealer, and get the vehicle to the dealership for inspection. The dealership told me after inspection, that the rack and pinion steering was binding internally, and that there was seepage from the right boot. Initially, they told me that the pump should be fine. I authorized them to replace the rack and pinion steering. After which, they told me that the problem seemed to still persist some, and that the pump would have to be replaced also. My total bill came to $3,200, which seemed not unfair. But this whole issue seemed like something that should be noticed as part of a recall. I found the NHTSA recall number. 21V-920, and my truck seemed to match exactly the symptoms spelled out is this recall , but Toyota refused to acknowledge it. My VIN number did not fall within the specified VIN for this recall. I've driven several Toyotas, including another Tundra, a Tacoma, 2 Highlanders and a Sienna, and have been pleased with each vehicle. This Tundra is 10 years old with 95,000 miles, and I've only done expected maintenance and a couple of occasional minor repairs. Those being: - Having the brakes resurfaced - Changing out the alternator In the end, it wasn't a devastating amount of money, but it was an issue that I felt Toyota should have taken care of. I did reach out to them, but because I had already paid for the repairs on the vehicle I needed to drive for work, they refused to talk to me any further. I have the estimate and final bill.

Dec 16, 2025

The power steering went out during routine around-town driving. One moment it was steering fine, the next moment it became extremely difficult and sluggish. There were no warning lights or warning of any sort until the steering wheel started jerking unevenly as I tried to turn. I was able to get control of the vehicle and pull it to the side of the road. There was no difference in the engine noise, and I couldn't see any noticeable fluid leak. I was able to drive the vehicle home, make an appointment with the Toyota dealer, and get the vehicle to the dealership for inspection. The dealership told me after inspection, that the rack and pinion steering was binding internally, and that there was seepage from the right boot. Initially, they told me that the pump should be fine. I authorized them to replace the rack and pinion steering. After which, they told me that the problem seemed to still persist some, and that the pump would have to be replaced also. My total bill came to $3,200, which seemed not unfair. But this whole issue seemed like something that should be noticed as part of a recall. I found the NHTSA recall number. 21V-920, and my truck seemed to match exactly the symptoms spelled out is this recall , but Toyota refused to acknowledge it. My VIN number did not fall within the specified VIN for this recall. I've driven several Toyotas, including another Tundra, a Tacoma, 2 Highlanders and a Sienna, and have been pleased with each vehicle. This Tundra is 10 years old with 95,000 miles, and I've only done expected maintenance and a couple of occasional minor repairs. Those being: - Having the brakes resurfaced - Changing out the alternator In the end, it wasn't a devastating amount of money, but it was an issue that I felt Toyota should have taken care of. I did reach out to them, but because I had already paid for the repairs on the vehicle I needed to drive for work, they refused to talk to me any further. I have the estimate and final bill.

Jun 5, 2024

1)Over 60 MPH with new tires the vehicle pulses & shakes on front end, checked alignment everything OK per Mechanic. Just started to occur 2)Bluetooth when on iPhone will at any time cut out guaranteed to occur when using at any time been occurring for 2 + years. 3)Trailer brake warning light (Idiot light) comes on dashboard does not recommend trailering due to electrical issue. occurring for 2+ years Bought vehicle used in 2017 with 13k on Truck now 2024 has 91K on truck love the truck but zero recalls for any of the above?

Jun 5, 2024

1)Over 60 MPH with new tires the vehicle pulses & shakes on front end, checked alignment everything OK per Mechanic. Just started to occur 2)Bluetooth when on iPhone will at any time cut out guaranteed to occur when using at any time been occurring for 2 + years. 3)Trailer brake warning light (Idiot light) comes on dashboard does not recommend trailering due to electrical issue. occurring for 2+ years Bought vehicle used in 2017 with 13k on Truck now 2024 has 91K on truck love the truck but zero recalls for any of the above?

Aug 9, 2023

I was stopped at a turn light to merge left onto freeway and the truck steering went out when trying to turn, it led me into oncoming traffic that was just coming to a stop light, I was able to crank my wheel with all my strength to get to the side of the uphill freeway merge ramp. There were no warning signs. It was so scary and thank goodness I hadn't merged onto the freeway. The component that failed was the power steering assembly, rack and pinion with inner and outer tie rods. I don't believe the parts will be available for inspection since the truck was towed to repair shop. Overall, I was lucky to be alive. My safety was put at risk being unable to properly steer, if I had been going any faster, or even on the freeway there would be no way to control the vehicle. Initially, I was put into oncoming traffic that was coming to a stop. It put myself and everyone around me in danger. The problem has been confirmed by an independent repair shop that truck was towed to. They immediately saw the problem and took several days to fix. Even questioned what I was doing at the time of this event, because something like this just doesn't typically happen. It concerned them so much, that United Wheels and Tires suggested I reach out to Toyota. The vehicle has not been inspected by anyone but the dealer and the tow truck services. Insurance was notified of situation and services dispatched, since the truck was not drivable. There were NO warming lamps, messages or anything on truck. Truck is in perfect condition and drove only on roads (no off-roading or towing, etc.).

Aug 9, 2023

I was stopped at a turn light to merge left onto freeway and the truck steering went out when trying to turn, it led me into oncoming traffic that was just coming to a stop light, I was able to crank my wheel with all my strength to get to the side of the uphill freeway merge ramp. There were no warning signs. It was so scary and thank goodness I hadn't merged onto the freeway. The component that failed was the power steering assembly, rack and pinion with inner and outer tie rods. I don't believe the parts will be available for inspection since the truck was towed to repair shop. Overall, I was lucky to be alive. My safety was put at risk being unable to properly steer, if I had been going any faster, or even on the freeway there would be no way to control the vehicle. Initially, I was put into oncoming traffic that was coming to a stop. It put myself and everyone around me in danger. The problem has been confirmed by an independent repair shop that truck was towed to. They immediately saw the problem and took several days to fix. Even questioned what I was doing at the time of this event, because something like this just doesn't typically happen. It concerned them so much, that United Wheels and Tires suggested I reach out to Toyota. The vehicle has not been inspected by anyone but the dealer and the tow truck services. Insurance was notified of situation and services dispatched, since the truck was not drivable. There were NO warming lamps, messages or anything on truck. Truck is in perfect condition and drove only on roads (no off-roading or towing, etc.).

Aug 11, 2022 53,437 mi

The contact owns a 2016 Toyota Tundra. The contact stated while doing a routine check that it was discovered that the power steering assembly was leaking. The vehicle was diagnosed by an independent mechanic, and he stated that the power steering assembly needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were contacted, and they stated that the VIN was not included in NHTSA Campaign Number: 21E103000(Steering). The failure mileage was 53,437.

Aug 11, 2022 53,437 mi

The contact owns a 2016 Toyota Tundra. The contact stated while doing a routine check that it was discovered that the power steering assembly was leaking. The vehicle was diagnosed by an independent mechanic, and he stated that the power steering assembly needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were contacted, and they stated that the VIN was not included in NHTSA Campaign Number: 21E103000(Steering). The failure mileage was 53,437.

Apr 30, 2020 35,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA TUNDRA. THE CONTACT STATED THAT THE RACK AND PINION FAILED WHILE THE VEHICLE WAS IN REVERSE. THE CONTACT STATED THAT THERE WAS FLUID FROM THE RACK AND PINION UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION SEAL FAILED. THE VEHICLE WAS TAKEN TO A SECOND INDEPENDENT MECHANIC AND THE FAILURE WAS CONFIRMED. PITTS TOYOTA (210 N. JEFFERSON ST, DUBLIN, GA 31021, (478)272-3244, WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Apr 30, 2020 35,000 mi

TL* THE CONTACT OWNS A 2016 TOYOTA TUNDRA. THE CONTACT STATED THAT THE RACK AND PINION FAILED WHILE THE VEHICLE WAS IN REVERSE. THE CONTACT STATED THAT THERE WAS FLUID FROM THE RACK AND PINION UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION SEAL FAILED. THE VEHICLE WAS TAKEN TO A SECOND INDEPENDENT MECHANIC AND THE FAILURE WAS CONFIRMED. PITTS TOYOTA (210 N. JEFFERSON ST, DUBLIN, GA 31021, (478)272-3244, WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

Jan 18, 2016 21 mi

2016 TUNDRA CREW MAX XPSX PACKAGE, 4X4. VIBRATION IN STEERING WHEEL AT ALL SPEEDS. SOUTHEAST TOYOTA STATES THAT THE PROBLEM IS JUST A OPERATIONAL CHARACTERISTIC OF THE TRUCK.

Jan 18, 2016 21 mi

2016 TUNDRA CREW MAX XPSX PACKAGE, 4X4. VIBRATION IN STEERING WHEEL AT ALL SPEEDS. SOUTHEAST TOYOTA STATES THAT THE PROBLEM IS JUST A OPERATIONAL CHARACTERISTIC OF THE TRUCK.