10
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 10 of 10
Feb 13, 2018 Crash 10,588 mi

AIR BAGS DID NOT DEPLOY WHEN I WAS IN AN ACCIDENT. I WAS HIY AT A HIGH SPEED ON DRIVERS DIDE FRONT WHEEL. I WAS IN MOYION WHIL A TRUCK HIT ME GOING AT A HIGH SPEED AND WAS DRAGGED WHEN WHEELS GOT STUCK

Feb 13, 2018 Crash 10,588 mi

AIR BAGS DID NOT DEPLOY WHEN I WAS IN AN ACCIDENT. I WAS HIY AT A HIGH SPEED ON DRIVERS DIDE FRONT WHEEL. I WAS IN MOYION WHIL A TRUCK HIT ME GOING AT A HIGH SPEED AND WAS DRAGGED WHEN WHEELS GOT STUCK

Sep 28, 2017 104,272 mi

TL* THE CONTACT OWNS A 2012 TOYOTA VENZA. THE CONTACT STATED THAT WHEN IT RAINED, WATER WOULD ACCUMULATE ON THE DRIVER'S SIDE FLOOR INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 104,272.

Sep 28, 2017 104,272 mi

TL* THE CONTACT OWNS A 2012 TOYOTA VENZA. THE CONTACT STATED THAT WHEN IT RAINED, WATER WOULD ACCUMULATE ON THE DRIVER'S SIDE FLOOR INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 104,272.

Apr 3, 2017 30,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA VENZA. WHILE THE VEHICLE WAS PARKED, THE HATCHBACK FAILED TO CLOSE WHEN USING THE REMOTE ACCESS. THE CONTACT STATED THAT THE HATCHBACK NEEDED TO BE MANUALLY CLOSED. INITIALLY, THERE WAS AN ISSUE WITH THE HATCHBACK FAILING TO OPEN USING THE REMOTE ACCESS. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING AND A GRINDING SOUND COULD BE HEARD COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

Apr 3, 2017 30,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA VENZA. WHILE THE VEHICLE WAS PARKED, THE HATCHBACK FAILED TO CLOSE WHEN USING THE REMOTE ACCESS. THE CONTACT STATED THAT THE HATCHBACK NEEDED TO BE MANUALLY CLOSED. INITIALLY, THERE WAS AN ISSUE WITH THE HATCHBACK FAILING TO OPEN USING THE REMOTE ACCESS. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING AND A GRINDING SOUND COULD BE HEARD COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

May 23, 2014 30,000 mi

ON A BRAND NEW 2012 TOYOTA VENZA, PURCHASED NEW WITH 12 MILES ON IT, IN MARCH OF 2012, THERE IS COPIOUS AMOUNTS OF RUST ON TOP OF THE PAINT ON THE HOOD, FRONT BUMPER, AND SURROUNDING SIDE PANELS, DOORS, HATCH, AND BACK BUMPER. NOTE, THE MAJORITY OF THE RUST IS EVOLVING ON TOP OF THE PAINT, WHERE NO BARE METAL IS EXPOSED. IT CAN BE BUFFED OFF, BUT THIS ONLY TEMPORARILY SOLVES THE PROBLEM, AS THE RUST CONTINUES TO GROW, EVEN AFTER REMOVAL. ON THE FRONT BUMPER AND HOOD, THERE ARE LARGE RUSTING SPOTS WHERE SMALL CHIPS EXPOSING METAL, LESS THAN 1CM (CONSIDERED TO BE FROM GRAVEL) EXIST. FOR VISUAL AFFECT, IT LOOKS AT THOUGH SOMEONE DIPPED A LARGE PAINT BRUSH IN ORANGE PAINT AND SPLATTERED/SPECKLED IT OVER THE ENTIRE VEHICLE. *TR

May 23, 2014 30,000 mi

ON A BRAND NEW 2012 TOYOTA VENZA, PURCHASED NEW WITH 12 MILES ON IT, IN MARCH OF 2012, THERE IS COPIOUS AMOUNTS OF RUST ON TOP OF THE PAINT ON THE HOOD, FRONT BUMPER, AND SURROUNDING SIDE PANELS, DOORS, HATCH, AND BACK BUMPER. NOTE, THE MAJORITY OF THE RUST IS EVOLVING ON TOP OF THE PAINT, WHERE NO BARE METAL IS EXPOSED. IT CAN BE BUFFED OFF, BUT THIS ONLY TEMPORARILY SOLVES THE PROBLEM, AS THE RUST CONTINUES TO GROW, EVEN AFTER REMOVAL. ON THE FRONT BUMPER AND HOOD, THERE ARE LARGE RUSTING SPOTS WHERE SMALL CHIPS EXPOSING METAL, LESS THAN 1CM (CONSIDERED TO BE FROM GRAVEL) EXIST. FOR VISUAL AFFECT, IT LOOKS AT THOUGH SOMEONE DIPPED A LARGE PAINT BRUSH IN ORANGE PAINT AND SPLATTERED/SPECKLED IT OVER THE ENTIRE VEHICLE. *TR

Jan 1, 2014 26,000 mi

THIS IS NOT A COMPLAINT; JUST A QUESTION. I HOPE THAT YOU CAN POINT ME IN THE RIGHT DIRECTION. I PURCHASED THIS 2012 TOYOTA VENZA FROM A DEALER WHO CLAIMED EXCELLENT SAFETY RATINGS. BUT I SEE THAT THE 2012 VENZA PASSENGER FRONTAL CRASH RATING IS ONLY 2 STAR. I RETURNED TO THE DEALER WHO TOLD ME THAT MY CAR WAS MADE AFTER THE SAFETY WAS IMPROVED (IT IS LISTED AS 4 STAR FOR THE 2013 MODEL), BUT COULD NOT SUPPORT HIS CLAIM THAT MY CAR WAS 4 STAR RATHER THAN 2 STAR. THIS IS IMPORTANT TO ME AS I CARRY MY GRANDCHILDREN AND WOULD NOT ACCEPT A 2 STAR RATING. I CALLED TOYOTA CUSTOMER CARE TO FIND OUT IF THIS VIN WAS BEFORE OR AFTER THE SAFETY IMPROVEMENTS WERE MADE AND THEY COULD NOT ANSWER THE QUESTION, AND WOULD NOT REFER ME ON TO SOMEONE WHO COULD. CAN YOU DETERMINE IF THIS CAR HAS A 2 STAR OR A 4 STAR FRONTAL PASSENGER SIDE CRASH RATING (OR REFER ME TO SOMEONE WHO COULD FIND OUT)? I WOULD GREATLY APPRECIATE THIS HELP - OTHERWISE I WILL BE FORCED TO SELL THIS CAR. MY THANKS IN ADVANCE. *TR

Jan 1, 2014 26,000 mi

THIS IS NOT A COMPLAINT; JUST A QUESTION. I HOPE THAT YOU CAN POINT ME IN THE RIGHT DIRECTION. I PURCHASED THIS 2012 TOYOTA VENZA FROM A DEALER WHO CLAIMED EXCELLENT SAFETY RATINGS. BUT I SEE THAT THE 2012 VENZA PASSENGER FRONTAL CRASH RATING IS ONLY 2 STAR. I RETURNED TO THE DEALER WHO TOLD ME THAT MY CAR WAS MADE AFTER THE SAFETY WAS IMPROVED (IT IS LISTED AS 4 STAR FOR THE 2013 MODEL), BUT COULD NOT SUPPORT HIS CLAIM THAT MY CAR WAS 4 STAR RATHER THAN 2 STAR. THIS IS IMPORTANT TO ME AS I CARRY MY GRANDCHILDREN AND WOULD NOT ACCEPT A 2 STAR RATING. I CALLED TOYOTA CUSTOMER CARE TO FIND OUT IF THIS VIN WAS BEFORE OR AFTER THE SAFETY IMPROVEMENTS WERE MADE AND THEY COULD NOT ANSWER THE QUESTION, AND WOULD NOT REFER ME ON TO SOMEONE WHO COULD. CAN YOU DETERMINE IF THIS CAR HAS A 2 STAR OR A 4 STAR FRONTAL PASSENGER SIDE CRASH RATING (OR REFER ME TO SOMEONE WHO COULD FIND OUT)? I WOULD GREATLY APPRECIATE THIS HELP - OTHERWISE I WILL BE FORCED TO SELL THIS CAR. MY THANKS IN ADVANCE. *TR