Compare to Other Years

Active Recalls (2)

17V647000 Oct 12, 2017 ENGINE AND ENGINE COOLING:ENGINE

Polaris Industries, Inc. (Polaris) is recalling certain 2010-2017 Victory Cross Country, Cross Country Tour, Cross Roads, Magnum, and Hard Ball motorcycles. If the engine misfires, continued riding m...

11V305000 Jun 1, 2011 STEERING: STEERING WHEEL/HANDLE BAR

POLARIS IS RECALLING CERTAIN MODEL YEAR 2011 VICTORY CROSS COUNTRY MOTORCYCLES MANUFACTURED FROM JANUARY 1, THROUGH APRIL 11, 2011. THE HANDLEBAR CLAMPS AND/OR RISERS MAY HAVE BEEN MACHINED INCORRECT...

Complaints

Showing 20 of 24
Nov 13, 2014 Equipment

2011 VICTORY CROSS COUNTRY. CONSUMER WRITES IN REGARDS TO MOTORCYCLE LOCK AND RIDE SAFETY RECALL CAMPAIGN. *TGW THE CONSUMER STATED HE RETURNED THE BACK REST/LUGGAGE RACK COMBINATION TO HIS LOCAL DEALER ON JUNE 27, 2014 AND HE HAS NOT HEARD FROM THE DEALER, SINCE. *JB

Nov 13, 2014 Equipment

2011 VICTORY CROSS COUNTRY. CONSUMER WRITES IN REGARDS TO MOTORCYCLE LOCK AND RIDE SAFETY RECALL CAMPAIGN. *TGW THE CONSUMER STATED HE RETURNED THE BACK REST/LUGGAGE RACK COMBINATION TO HIS LOCAL DEALER ON JUNE 27, 2014 AND HE HAS NOT HEARD FROM THE DEALER, SINCE. *JB

Oct 14, 2014 Latches/locks/linkages 11,000 mi

I HAVE A 2011 VICTORY CROSS COUNTRY MOTORCYCLE. THE SADDLEBAG LATCH ON THE RIGHT SIDE IS WEARING IMPROPERLY DUE TO IMPROPER ALIGNMENT. THIS IS A KNOWN ISSUE WITH THIS MOTORCYCLE. MY DEALER, VICTORY MOTORCYCLES, AND POLARIS HAVE REFUSED TO ISSUE A REPLACEMENT. WITHOUT REPAIR, THE LATCH WILL WEAR ...

Oct 14, 2014 Latches/locks/linkages 11,000 mi

I HAVE A 2011 VICTORY CROSS COUNTRY MOTORCYCLE. THE SADDLEBAG LATCH ON THE RIGHT SIDE IS WEARING IMPROPERLY DUE TO IMPROPER ALIGNMENT. THIS IS A KNOWN ISSUE WITH THIS MOTORCYCLE. MY DEALER, VICTORY MOTORCYCLES, AND POLARIS HAVE REFUSED TO ISSUE A REPLACEMENT. WITHOUT REPAIR, THE LATCH WILL WEAR ...

Oct 13, 2014 Structure 17,500 mi

REGARDING POLARIS/VICTORY RECALL CAMPAIGN 13E-048 THAT VICTORY ISSUED IN AUGUST OF 2013: THE OFFICIAL LETTER CAME OUT IN THE SPRING OF 2013 AND STATED THAT PARTS WILL BE AVAILABLE AFTER APRIL 2013, I HAVE CALLED MY DEALERSHIP EVERY WEEK SINCE MAY OF 2013 TO SEE WHEN PARTS WILL BE AVAILABLE. THEY ...

Oct 13, 2014 Latches/locks/linkages 21,000 mi

THE LATCH ON THE RIGHT SIDE SADDLE BAG IS WEARING ITS WAY THROUGH THE LATCH BRACKET. SEVERAL VICTORY CROSS COUNTRY OWNERS HAVE SITED THAT THEIR BRACKET HAS SHEARED RIGHT THROUGH THUS ALLOWING THE SADDLEBAG LID TO FLY OPEN WHEN VEHICLE IS IN MOTION. MY BRACKET HAS NOT SHEARED THROUGH YET BUT THE CU...

Oct 13, 2014 Structure 17,500 mi

REGARDING POLARIS/VICTORY RECALL CAMPAIGN 13E-048 THAT VICTORY ISSUED IN AUGUST OF 2013: THE OFFICIAL LETTER CAME OUT IN THE SPRING OF 2013 AND STATED THAT PARTS WILL BE AVAILABLE AFTER APRIL 2013, I HAVE CALLED MY DEALERSHIP EVERY WEEK SINCE MAY OF 2013 TO SEE WHEN PARTS WILL BE AVAILABLE. THEY ...

Oct 13, 2014 Latches/locks/linkages 21,000 mi

THE LATCH ON THE RIGHT SIDE SADDLE BAG IS WEARING ITS WAY THROUGH THE LATCH BRACKET. SEVERAL VICTORY CROSS COUNTRY OWNERS HAVE SITED THAT THEIR BRACKET HAS SHEARED RIGHT THROUGH THUS ALLOWING THE SADDLEBAG LID TO FLY OPEN WHEN VEHICLE IS IN MOTION. MY BRACKET HAS NOT SHEARED THROUGH YET BUT THE CU...

Sep 30, 2014 Unknown Or Other 10,100 mi

LATCH ON THE RIGHT SADDLE BAG IS WORN ALMOST TO THE POINT OF NOT HOLDING, IF THIS WAS NOT FOUND BEFORE WEARING ALL THE WAY THROUGH. THIS WOULD HAVE CAUSED THE BAGGAGE DOOR TO OPEN AND LOOSE THE CONTENTS OF THE BAG ON THE ROAD CAUSING UNDUE ROAD HAZARD FOR OTHER MOTORCYCLES AND CARS, WHICH WOULD CAU...

Sep 30, 2014 Unknown Or Other 10,100 mi

LATCH ON THE RIGHT SADDLE BAG IS WORN ALMOST TO THE POINT OF NOT HOLDING, IF THIS WAS NOT FOUND BEFORE WEARING ALL THE WAY THROUGH. THIS WOULD HAVE CAUSED THE BAGGAGE DOOR TO OPEN AND LOOSE THE CONTENTS OF THE BAG ON THE ROAD CAUSING UNDUE ROAD HAZARD FOR OTHER MOTORCYCLES AND CARS, WHICH WOULD CAU...

Jul 24, 2014 Fuel/propulsion System 28,106 mi

WHILE AT ROAD SPEED I HIT A MODERATE BUMP IN THE ROAD CAUSING THE PLASTIC FACTORY INSTALLED MOLDED PLASTIC PART TO SHEAR OFF AT THE TANK PLATE FACE. THIS CAUSED GASOLINE TO POUR OUT THE GAS NIPPLE BETWEEN MY LEGS AND ON TO THE HOT PIPES BELOW. THANKFULLY I WAS SMART AND QUICK ENOUGH TO SHUT DOWN THE...

Jul 24, 2014 Fuel/propulsion System 28,106 mi

WHILE AT ROAD SPEED I HIT A MODERATE BUMP IN THE ROAD CAUSING THE PLASTIC FACTORY INSTALLED MOLDED PLASTIC PART TO SHEAR OFF AT THE TANK PLATE FACE. THIS CAUSED GASOLINE TO POUR OUT THE GAS NIPPLE BETWEEN MY LEGS AND ON TO THE HOT PIPES BELOW. THANKFULLY I WAS SMART AND QUICK ENOUGH TO SHUT DOWN THE...

Jun 26, 2012 Structure 1,400 mi

WHILE DRIVING AT HIGHWAY SPEED, MY RIGHT SIDE SADDLE BAG BECAME SEPARATED FROM MY MOTORCYCLE. THERE ARE TWO QUICK RELEASE PINS THAT CAME OFF CAUSING THE SADDLE BAG TO FALL OFF. THIS COULD BE A DANGER TO THE MOTORCYCLE RIDER AS A DISTRACTION AND IS A DANGER TO ANY MOTOR VEHICLE TRAVELING BEHIND THE M...

Jun 26, 2012 Unknown Or Other 1,400 mi

WHILE DRIVING AT HIGHWAY SPEED, MY RIGHT SIDE SADDLE BAG BECAME SEPARATED FROM MY MOTORCYCLE. THERE ARE TWO QUICK RELEASE PINS THAT CAME OFF CAUSING THE SADDLE BAG TO FALL OFF. THIS COULD BE A DANGER TO THE MOTORCYCLE RIDER AS A DISTRACTION AND IS A DANGER TO ANY MOTOR VEHICLE TRAVELING BEHIND THE M...

Jun 26, 2012 Structure 1,400 mi

WHILE DRIVING AT HIGHWAY SPEED, MY RIGHT SIDE SADDLE BAG BECAME SEPARATED FROM MY MOTORCYCLE. THERE ARE TWO QUICK RELEASE PINS THAT CAME OFF CAUSING THE SADDLE BAG TO FALL OFF. THIS COULD BE A DANGER TO THE MOTORCYCLE RIDER AS A DISTRACTION AND IS A DANGER TO ANY MOTOR VEHICLE TRAVELING BEHIND THE M...

Jun 26, 2012 Unknown Or Other 1,400 mi

WHILE DRIVING AT HIGHWAY SPEED, MY RIGHT SIDE SADDLE BAG BECAME SEPARATED FROM MY MOTORCYCLE. THERE ARE TWO QUICK RELEASE PINS THAT CAME OFF CAUSING THE SADDLE BAG TO FALL OFF. THIS COULD BE A DANGER TO THE MOTORCYCLE RIDER AS A DISTRACTION AND IS A DANGER TO ANY MOTOR VEHICLE TRAVELING BEHIND THE M...

Aug 29, 2011 Visibility 100 mi

2011 VICTORY KINGPIN 8-BALL MODEL MOTORCYCLE HAS CHRONIC RANDOM PREMATURE CANCELLATION OF TURN SIGNALS. OCCURS DOZENS OF TIMES DAILY. SOMETIMES ONE BLINK, THREE OR FIVE THEN SHUTS DOWN. NEW COMPUTER AND FLASHER WAS REPLACED. BETTER THAN IT WAS, BUT STILL OCCURS BELOW 50 MILES PER HOUR WHICH IS D...

Aug 29, 2011 Visibility 100 mi

2011 VICTORY KINGPIN 8-BALL MODEL MOTORCYCLE HAS CHRONIC RANDOM PREMATURE CANCELLATION OF TURN SIGNALS. OCCURS DOZENS OF TIMES DAILY. SOMETIMES ONE BLINK, THREE OR FIVE THEN SHUTS DOWN. NEW COMPUTER AND FLASHER WAS REPLACED. BETTER THAN IT WAS, BUT STILL OCCURS BELOW 50 MILES PER HOUR WHICH IS D...

Jul 13, 2011 Power Train 450 mi

MOTORCYCLE IS A 2011 VICTORY VEGAS MADE BY POLARIS. COULD NOT WRITE CORRECT MODEL IN THE APPROPRIATE SECTION! *WHIST COASTING ON MOTORCYCLE, GEAR WOULD DROP DOWN INTO LOWER GEAR UNEXPECTEDLY THUS MOMENTARILY LOCKING UP REAR WHEEL. WAS NOT ABUSING MOTORCYCLE.THIS HAS HAPPENED SEVERAL TIMES BEFORE ...

Jul 13, 2011 Power Train 450 mi

MOTORCYCLE IS A 2011 VICTORY VEGAS MADE BY POLARIS. COULD NOT WRITE CORRECT MODEL IN THE APPROPRIATE SECTION! *WHIST COASTING ON MOTORCYCLE, GEAR WOULD DROP DOWN INTO LOWER GEAR UNEXPECTEDLY THUS MOMENTARILY LOCKING UP REAR WHEEL. WAS NOT ABUSING MOTORCYCLE.THIS HAS HAPPENED SEVERAL TIMES BEFORE ...

Jul 11, 2011 Structure 1,300 mi

I WAS DRIVING MY NEW MOTORCYCLE ON THE FREEWAY WHEN I WAS PULLED OVER BY A FAMILY WHO INFORMED ME THAT MY FACTORY INSTALLED SADDLEBAG ON THE RIGHT SIDE OF MY MOTORCYCLE HAD FALLEN OFF THE BIKE AROUND 5 MILES BACK ON THE FREEWAY. WE TURNED AROUND AND FOUND THE BAG ON THE ROAD STRADDLING THE SLOW/MI...

Jul 11, 2011 Structure 1,300 mi

I WAS DRIVING MY NEW MOTORCYCLE ON THE FREEWAY WHEN I WAS PULLED OVER BY A FAMILY WHO INFORMED ME THAT MY FACTORY INSTALLED SADDLEBAG ON THE RIGHT SIDE OF MY MOTORCYCLE HAD FALLEN OFF THE BIKE AROUND 5 MILES BACK ON THE FREEWAY. WE TURNED AROUND AND FOUND THE BAG ON THE ROAD STRADDLING THE SLOW/MI...

May 26, 2011 Equipment 4,000 mi

TL*THE CONTACT OWNS A 2011 VICTORY CROSS COUNTRY MOTORCYCLE. THE CONTACT STATED WHILE DRIVING 65 MPH THE TWO PINS THAT HOLD THE SADDLE BAG WERE LOOSE CAUSING THE SADDLE BAG TO FALL. THE DEALER WHO SOLD HIM THE SADDLE BAG GAVE HIM PINS TO RECONNECT THE SADDLE BAG. THE MANUFACTURER WAS NOTIFIED OF THE...

May 26, 2011 Equipment 4,000 mi

TL*THE CONTACT OWNS A 2011 VICTORY CROSS COUNTRY MOTORCYCLE. THE CONTACT STATED WHILE DRIVING 65 MPH THE TWO PINS THAT HOLD THE SADDLE BAG WERE LOOSE CAUSING THE SADDLE BAG TO FALL. THE DEALER WHO SOLD HIM THE SADDLE BAG GAVE HIM PINS TO RECONNECT THE SADDLE BAG. THE MANUFACTURER WAS NOTIFIED OF THE...