High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING
TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING
TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING
TRAVEL ASSIST ALERT KEEPS GOING OFF FOR NO REASON. IT IS VERY ANNOYING
This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.
This defect causes multiple, non-periodic, but repeated, "Travel assist unavailable" audible and visual alarms at seemingly unrelated and unpredictable times while driving. My favorite times are when you start making a turn after coming to a full stop and it alarms, asking you to take your eyes off the road and look at the dash. There is no way to turn the alarm off. It occurs even if you have the feature it is alarming about disabled or turned off. When the alarm triggers, the display has multiple yellow icons and frequently a large text/graphic in the middle of the digital cockpit. It can be extremely distracting. Apparently the fix is to replace the steering wheel. The steering wheel is on backorder for over four months now.
After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.
After the vehicle has been sitting for some time, it will repeatedly beep and display “travel assist not available” with a warning triangle. It seems to be steering wheel related. It does not do it sitting still, only while moving. This happens every morning for the first few minutes of driving - often for several miles, and is getting worse. Today, it happened over 10 times within a 1 mile drive. Started as rare and sporadic happenings about two months ago, now is nearly every time I start up and drive the car.
In differing lighting conditions, the forward-looking sensor that controls my frontal assist becomes disabled. The system automatically retests itself occasionally, and sometimes straightens itself out but on other occasions, it just makes a bell sound, and reminds me that my frontal assist is not available at this time. I have brought this to the attention of my Volkswagen dealer in Kalispell Montana on multiple occasions and they have yet to fix the issue. The front glass or windscreen has been replaced two times and neither time were they able to correct the issue.
In differing lighting conditions, the forward-looking sensor that controls my frontal assist becomes disabled. The system automatically retests itself occasionally, and sometimes straightens itself out but on other occasions, it just makes a bell sound, and reminds me that my frontal assist is not available at this time. I have brought this to the attention of my Volkswagen dealer in Kalispell Montana on multiple occasions and they have yet to fix the issue. The front glass or windscreen has been replaced two times and neither time were they able to correct the issue.
Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.
Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.
Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.
Travel Assist blends the functions of Adaptive Cruise Control and Lane Assist to ensure that your Volkswagen maintains a safe distance from the vehicle ahead and keeps you centered in the lane. Constant travel assistance issue warning light during driving, and randomly turning on/off or turning the wheel, going over bumps. This issue was address at the dealership where they replace the wheel buttons that controls the cruise controls and volumes. This did not fix the issue. This sometimes seems to turn on/off sensors where the sensors sometimes it seems it does not want to judge distance. Also it seems to be related to sensors inside the steering wheel, certain places where you touch the steering wheel seems to turn the alert on.
Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.
Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.
Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.
Auto ran into a slow moving car at the top of a hill. Minor damage to other car. Fire started on the arteon and then totalled the car. This could have caused death. Car was inspected by insurance company and they determined the car to be a total loss. No other analysis has been completed. No warning lamps or message or symptoms of problems existed before.