2022 VOLKSWAGEN ATLAS CROSS SPORT Forward Collision Avoidance Problems

We bought a 2022 black Atlas Volkswagen in April 23, 2022. In December 2023 we noticed persistent braking system issues, loud horrible grinding squeling noises and squeaking brakes at different speeds. It felt like a metallic scraping/grinding sound when in reverse and forward when coming to a stop at low speed. Also random emergency braking approaching traffic light intersections. We brought the car to the dealer Flagship Volkswagen immediately and they gave a us a January 8, 2024 appointment. The mileage in was 17,476 and their diagnostic was crystallized discs. They proceeded and cut the four discs. They charged us $256. On January 24, 2024 we returned to the dealer with exactly the same problem and a mileage of 17, 925. Their diagnostic this time was that the brakes have enough friction surface left and that the unit was working correctly and should be under observation by us.

While driving down the road with my 9year old and pregnant wife at 30MPH vehicle came to a complete stop and started flashing a picture of car with red all around, message went away immediately and car continued as if nothing had happened. we were NEARLY rear ended. Very hard stop This is my wife’s daily driver. She is 3 months pregnant and we dont feel comfortable driving this vehicle. I reached out to the dealership we bought it from and no answer. I will continue to call, manufacturer need to stand by there vehicles and get this issue resolved.

I was driving on the highway, when out of nowhere, the emergency brake assist was activated, causing the car to brake out of nowhere and almost causing a multi-vehicle collision. It was during rush hour, so luckily, due to traffic, I was only driving between 20-30mph. The car in front of me was at a safe distance and nothing passed in front that would have been a cause for the emergency brakes to be activated. This is extremely dangerous and could have resulted in a very bad multi-vehicle collision had the car behind me been just slightly closer. This is the second time that this has happened. The first time I was driving down a local street doing approximately 15mph, no rain, no debris in the road, and out of nowhere the emergency brake activated and brought me to a full stop. I’m very concerned now as I am often driving with my toddler in the car and this has now happened twice for no apparent reason.

I purchased my car in July 2022 and started having issues with it within 3 months. I’ve have my car at the dealer 4 times for them to look at… 1 - the brakes (grinding, scraping noise, squeaking that can be fetl in the pedal). I was told each time that the rotors and brake pads aren’t compatible. VW knows about the problem but doesn’t have a fix for it. They say they clean the pads and that the car is safe to drive (really?). 2 - the infotainment system. On several occasions I cannot switch from one media system (Sirius XM, FM, AM, blue tooth, etc…), when I turn my car on, the screen shows “initializing” but nothing happens. It just sits there. Today was a first; the whole system shut off and the screen was blank. No radio, no phone, nothing. I’ve made several videos to show the dealer what the system is doing and they tell me it just needs an update, yet I still have the problem. 3 - the front assist light comes on but doesn’t engage or when I am stopping it will engage so hard that it nearly stops my car on a dime (if I wasn’t wearing my seatbelt, I would have been on the floorboard). 4 - the remote start doesn’t work, from my fob or the app on my phone. The dealer was able to make it work once and said it was fixed. Hasn’t worked since. I only have 7,900 miles on my car and I just want it permanently fixed.

I have a 6 month old Volkswagen Atlas Cross Sport (purchased in July/2022), only 5,000 miles on it. When driving, the front driver's side door warning light kept coming on, even though the door was fully closed. The car continued to beep and a warning message was displayed asking me to put the car in park. When I slowed down or stopped at a stop sign or traffic light, the emergency brake would automatically engage and I'd have to press a button to turn it off so I could drive. This is very dangerous to have the car be thrown into park when you're slowing down or stopping at a traffic light. This happened numerous times in the course of a couple weeks. Shortly after, my car display (with backup camera) went black and would not come back on. I brought my car into the dealer and they said they were unable to replicate what happened and couldn't get the warning messages to appear, so there was nothing they could fix. They reset my display/radio/backup camera and said it just lost power and needed to be rebooted (which isn't really normal for a new car and funny it happened at the same time the other problems were happening.) It appears there was a recall on previous years' models for a faulty wiring harness that was causing the same problems. Well, I'm thinking they need to continue this recall to newer models because it doesn't appear they have fixed the problem. It's very dangerous and I'm worried the automatic brake is going to engage, causing me to get rear-ended. If this ever happens, you better believe I'm holding Volkswagen accountable, since this is a known issue and they've already issued a recall on previous years' models. PLEASE FIX THIS DANGEROUS PROBLEM!

I leased the vehicle on 2/2022, months later I started having braking problems. The dealer stated the brakes squeals only in the morning, but the brakes squeals throughout the day while I am driving. A water leaked was fixed, however, the carpet remains in the car and on back order, also the smell effects my pregnant wife. If we were told brakes would be squealing we wouldn't have purchased the vehicle.

While driving the Pre-collision system will alert when there is nothing in front of vehicle. I’ve had to bring the car into the service department on 3 separate occasions due to this system problem. The pre-collision system has triggered the brakes on 2 occasions for no reason at all. The wireless charging pad does not function properly. The service department claims the vehicle is working as it’s suppose to even with documented proof of the pre-collision system triggering with nothing in front of the car. I was able to duplicate the wireless charging pad at the service center and the technician still claimed the vehicle is working as normal.

While driving less than 30 mph in slow traffic the automatic braking system engaged itself which caused me to almost get hit. Another time, I was in slow traffic less than 20mph both sides of the street were filled with cars driving and my automatic brake began to light up and the brake was engaging but I was still able to keep driving the car despite what was happening with the automatic brakes. In normal driving conditions whenever I press on the brakes the vehicle does not stop right away. It take a lot of effort for the vehicle to stop almost as if, the car is too heavy for the braking equipment installed on the vehicle. There have been maybe one to three times where I slammed on the brakes and the vehicle did not fully stop which now has caused increased anxiety. Another issue I am having not related to the braking mechanism. Electrical on the infotainment system. The screen has gone out a few times and the syncing system from cell phone via Bluetooth does not always seamlessly happen. I have taken my car to be checked out regarding my concerns. I was advised the car checked out.

I had a bad fuel pump. Emergency brake engages on its own while in drive, engine light on, windows down by themselves, door beeping loudly

I had a bad fuel pump. Emergency brake engages on its own while in drive, engine light on, windows down by themselves, door beeping loudly

Just bought the vehicle within the first day the radio systems turned off and cannot turn on again after 8 turn on the vehicle it affects all the safety systems because it's all connected to the radio. Vehicle was taken back to dealership which was reprogrammed and given back after one day it began again and now it's back at the dealership. They are saying they're going to put a brand new video but it's back on it and that I could still use my vehicle even though radio is not working correctly connecting to all the safety components. I was told that it was safe to drive even though I feel like it's not safe to drive at all in that condition. Right now I have a loaner car but they want it back within 2 days and until I get the new radio and hopefully it will work correctly and turn on again all the bells ring after a while because it's connected to the radio system. Once I put the car in reverse push the gas in the car did not move. So far it's working fine