2019 VOLKSWAGEN ATLAS Service Brakes Problems

72 complaints about Service Brakes

72
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes Complaints (72)

Jul 7, 2025

Brake booster faulty, alert continuously came on and off while driving at different speeds created drastic changes in cars braking ability that were potentially hazardous if driver did not pull over.

Apr 7, 2025

Driving at constant speed on highway, vehicle either loses acceleration and / or applies brake for short moment. Tapping the accelerator appears allow the vehicle to resume to initial intended speed. Automatic braking, not intended by the driver is a safety risk for both this and adjacent drivers. The problem has been reproduced by a dealer service center. No other agencies have inspected the vehicle's problem. No warning lamps, messages or other symptoms evident. Dealer has had the vehicle to two weeks and has not provided a viable resolution.

Sep 27, 2024

While approaching an intersection at about 20 mph, vehicle suddenly applied the front collision braking and almost caused an accident from the vehicle behind me. There were no vehicles in front of me or any other obstacles. Other 2019 models have been recalled with he same issue for a harness wiring or software update. This is dangerous and risks my family's life.

Apr 22, 2024

The ABS or AES malfunctioned while driving. The brakes were automatically applied, without warning, with a medium amount of traffic and vehicles behind me. This poses a significant safety issue to myself and others when the brakes get applied without warning. A vehicle behind me had to swerve to avoid rear-ending me and others had to go around me on an onramp to the highway. I am taking my vehicle to Volkswagen of Waco today to have this issue looked at. I am also looking into a dashcam to see if I can get the issue on camera in case the dealership isn't able to duplicate the issue. This issue has occurred other times, this has not been an isolated incident. I do get a faulty brake booster light while the vehicle is braking so there is no warning before it happens, just me flying into my steering wheel.

Feb 27, 2024

While driving approx 20MPH while turning a corner in a neighborhood, the FAULT BRAKE BOOSTER warning went off and braked my vehicle. The car continued to flash this warning and the brakes were not easily depressed (felt somewhat like when ABS happens in icy roads). This happened multiple times until I could get home.Took the vehicle to VW dealer and they replaced a sensor. 3 weeks later the same warning and braking situation happened while in a parking lot. Returned to dealer and still being evaluated. Online, this is a recall for 2019 Atlas' but not for my VIN. Concerned this should be included in a recall. Worried for my safety as this has happened multiple times including after repair and causes the car brakes to go automatically and unexpectedly.

Jan 31, 2024

Electronic Brake keeps activating on its own. Passenger airbag warning light goes off when no one is in the seat.

Oct 26, 2023

I was driving on the freeway on 10/13/2023, it was raining and I was startled by an alarm and a flashing warning on my dash stating brake booster failure, the abs light went on and I was concerned because I recently had by brakes done at the Volkswagen dealership in Brooklyn Center Minnesota on 10/4/2023. I was afraid of not being able to brake and I pulled over and put my car in park and I received a park assist failure warning on my dash as well as the park assist light turned on by the shifter. I shut my car off and called Volkswagen in Brooklyn Center. I was assured that my brakes wouldn’t stop working and the service tech was unaware why the red light near my shifter for the park assist would turn on by itself. The dealership was about to close and I was told that I could maybe be squeezed in on that following Monday and eventually was scheduled. I restarted my car and received another error for the electronic stabilization control. I called back the dealership and was able to catch the tech before he left and I was concerned about driving it. I was told, you are basically driving a 1985 Volkswagen, be aware you don’t have the safety features. My car was reviewed on 10/24/2023, I was provided with a rental car and was told the problem was the abs electronic braking module that this is known to go out at my mileage. I do see that others have had this issue and there was a recall, but I was told my VIN number was not included. Prior to this I did report driving in a mall parking lot and I had an alarm go off for a collision warning and my car suddenly braked on it’s own and no vehicle was around me. I have also been in slow traffic and periodically had the collision warning go off and the vehicle was a good distance in front of me. I was told that that can happen with the sensors. I’ve also been driving in the winter and I’ve gotten the warning look that it’s safe to move alarm alot when I’m stopped in traffic, I’m guessing that it’s due to ice near the sensor.

Sep 21, 2023

At random times, at random speeds, my instrument lights will illuminate with a beep and display the brake light. Sometimes just the brake icon, sometimes the brake and ABS, and sometimes both along with the engine light. At the same time my vehicle will violently brake on its own. When I depress the brake pedal to gain control the pedal is "jerky", rigid, and difficult to push in. Sometimes this lasts for a moment, sometimes longer. This is very dangerous and seems to occur more frequently. A 'Brake Booster Faulty' message appears on the dash.then dissappears

Sep 11, 2023

Start/stop error lightafter already replaced by dealership Brake booster faulty EPC light comes on-off randomly

Aug 31, 2023

The vehicle will make a loud alarm and the dash will display "Brakes Booster Faulty". The vehicle then will brake itself regardless of where you are and brake pedal will not work properly. This could cause you to get rear-ended as the vehicle will simply stop!

Jul 22, 2023

I have had the same issue with this car since I’ve bought it when. The issue is that often my dash beeps and says faulty break booster and then my breaks lock up and become spongy and the vehicle has issues breaking. Very scary and very dangerous. Then the “break” warning indicator light illuminates and the vehicle eventually resets itself and goes back to normal functioning. My vehicle has been at the dealer at least four times during the warranty period for this exact same problem. It has also been there for a recall for rattling noises, air hissing out of gas tank when gas cap is unscrewed, and air conditioner going out. My car is currently in shop again for FAULTY BREAK BOOSTER. Others are having this same problem all over the internet. I want VW to honor me a manufacture buyback which I have already initiated the process for as my car meets the Louisiana Lemon Law Criteria’s. I want VW to fix these problems on this model for future consumers as well. I have submitted all of my supporting documents to VWGOA

Jun 27, 2023

When starting the vehicle, the warning system will flash and display several errors, mainly "parking brake failure" and the light on the parking brake control will flash.Parking brake will disengage after several attempts and warning will go away. Problem started about 1 month ago and is becoming more persistant.

Jun 26, 2023

While driving on the highway, a warning flashed on the dashboard- FAULTY BRAKE BOOSTER. The pressure of the brake pedal was significantly diminished and was accompanied by a clicking sound. The red brake warning light illuminated. After 5 minutes, proper brake functioning was restored. Within a period of 20 minutes, the above sequence of events was repeated 3 times. After stopping and parking, the warning light went out. Upon start up later in the day, the same Faulty Brake Booster warning sounded and the brakes again were spongy and choppy. The following day, when driving to the VW dealership, the same message flashed on the dash multiple times and brake functioning was impaired.

Jun 8, 2023

Suddenly Warning lights illuminate- Brake Booster Faulty, Start Error, ABS. Brakes then feel spongy, jerky hard to slow down and stop safely. Vehicle then needs to be towed to dealership for repair - vacum sensor C10A301 replaced. This has happened three times 4/22/21, 8/5/21 and 6/7/23. Dealership claims to need the part for refund from VW for warranty repair. This is a dangerous situation and needs to be remedied, especially as this is a family car.

May 23, 2023

At random time, during slower speeds, many vehicle would “jerk” mad produce a Brake Booster Faulty warning and the brake light would illuminate on the console. The brakes would then become “spongy” and difficult to operate. The light would stay in, or turn off after a while and driving would resume as normal. Difficult to replicate but scary how random it is.

May 21, 2023

ABS and Brake warning light come on dash making the break pedal click, causing the car to break abruptly or lock. Usually happens while at a complete stope or if driving below 30 to 20 miles an hour.

May 5, 2023

Vehicle emergency break activates, unable to release, or when teleased after multiple attempts the light continues flashing on the break button and warning alert on the dasboard. The first time it happened i arrived to destination and parked, when parked as i am waiting it activated when the door was opened. It has not been inspeacted yet, it fist started about 1 week ago. Its unpredictable when it will happen.

May 3, 2023

I was driving on the highway around 60 mph. Without warning, my car's brakes fully engaged. There was no car or object ahead of me. A warning light that had the words "Brake Booster" was displayed but I couldn't make out what else it said as I was trying to regain control of the vehicle. Thankfully, there was no one behind me otherwise this could very well have resulted in a high-speed accident. The car went from 60 mph to around 20 mph. I pulled off the side of the road as quickly as possible.

Apr 6, 2023

Warning light indicated BRAKE BOOSTER FAULTY, brake light came on and brakes felt different pressing down.

Feb 18, 2023

My vehicle has completely just shut down atleast five times since owing it. I have a special needs son who is in the vehicle with me all the time. The vehicle engine will shut down with no warning and not restart. Traffic behind me not aware that my vehicle has shut down after the light has turned green. It has shut down at various times in the middle of traffic. I’m fearful for myself and child that an accident is just a matter of time. I read complaints from others who state they have experienced the same problem. I’m concerned for the SAFETY of others and me and my son. No warning is given before it just dies. I don’t feel safe in this vehicle. This vehicle needs to be FIXED immediately. My vehicle has approximately 38,000 miles on it currently. This occurred either when I have stopped completely at a light, or when trying to start up the vehicle. Respectfully, VAP

Feb 9, 2023

My vehicle Beeps loudly and says “BRAKE BOOSTER FAULTY”. My brakes become spongy or hard to engage and I usually have to start the car over again. This has become a frequent issue and I’m afraid to drive my vehicle now. I’ve tried to catch a video but I can never get my phone out in time.. I am shocked that this is a common issue and it has yet to be recalled.

Jan 13, 2023

While driving, the instrument cluster will light up with red warnings about the braking system not available, I remember seeing "brake booster" in the warning, and need to pull over immediately. At that point, it feels that I have lost the brake booster and I need to step on the brakes very hard to stop. It is scary, as it occurred while driving in the city, with speeds from 30-35 mph and cars behind. It has happened 3 times over 9 months. It is not easy to reproduce as I don't know what causes it. Whe it happens again, if its safe I will try to take a picture as well. Similar people have had the same issues: https://www.vwvortex.com/threads/brake-booster-faulty-alert-while-driving.9175137/

Nov 18, 2022

While driving( multiple scenarios ranging from 10 mph, 70 mph, 30 mph and even while car was parked) alarm would go off and message displaying “brake booster faulty” while also illuminating the “brake” light on dashboard. Brake pedal then becomes stiff and/or spongy, while not working properly. Once car is turned off and back on, “ABS” light is also illuminated. Could not brake my car today with 2 children in backseat. Very dangerous.

Sep 12, 2022

I was travelling at about 60 mph on a two lane road with no area to pull over. The car all the sudden slowed and to keep speed required alot more rpm. I found a place to pull over. I saw no lights but as I tried to get back on the road the traction control light came on. I thought it was because I was in some dirt. But as tried to get back to speed the car started to smell, was very sluggish, and required more power than ever before to come close. I pulled over again to find that the brakes were smoking. From my estimate the brakes were on this whole time. I shut the car down and then everything was fine again, if I left my foot off the gas and had the car in drive it would slowly move forward. Then the whole thing happened again, I could tell the behavior because the car would drop speed and then engine would be reving trying to keep speed. I pulled over again to restart the car to get it back to normal. This whole process at least 4 more times. Sometimes it happened after braking for a little bit and other times withoutbdping anything.

Jun 24, 2022

On eight occasions this morning the faulty brake booster light has come on and the ABS light and brake light are also on inside my vehicle. The brakes are squishy and almost don’t feel like they work to 50% capacity. They are jerky and click and does not seem like a simple antilock braking system problem. This is happened randomly over the last three years that I’ve owned this vehicle. But it has never happened this many times consecutively in the short period of time. I’m afraid for the safety of driving this vehicle.

May 30, 2022

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle had a warning come up on the dashboard, the warning was as follows: “Brake Booster Faulty”. The brakes then felt like ABS was engaged (brake pedal pulsating) and the brakes fully engaged and took the car to a full and complete stop from 20 miles per hour. After turning the car off and back on the warning had gone away and we continued on. The warning then came on two additional times during the same trip and instead of stopping the car, the brakes would pulse and not work as well as should be expected. How was your safety or the safety of others put at risk? Brakes did not work as expected and slammed themselves, had this occurred on the freeway that could have caused a pile up. Has the problem been reproduced or confirmed by a dealer or independent service center? No, but it has happened on multiple occasions and the dealer told us it was fixed previously. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Currently being inspected by the dealer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? As noted the “Brake booster faulty” error flashes on the dashboard when this problem occurs.

May 13, 2022

I originally had this "wiring harness" repaired on 4/22/21 because the car went wacky. This repair was done at Hendrick VW in Concord NC. In March 2022 I began to have issues again. I was on the way to the same dealer to have the oil changed and the vehicle randomly just slammed on brakes while driving. I informed Olga at the dealership and was told it was the wiring harness again. They had no clue when the harness would be in because it was backordered. May 11, 2022 while driving at approximately 40 miles per hour on a BUSY major road, my vehicle engaged the emergency brake and suddenly stopped. Multiple people slammed on brakes and swerved to avoid hitting me almost killing me. i took it to the same dealer and informed them it almost killed me, they were real quick to replace the harness again (although there was none in stock anywhere) and got me and out of the shop. i opened a case with volkswagen who told me they werent going to do anything about it because it hasnt been repaired 3 times and it wasnt in the shop 10 days, although i told them as well the car almost killed me. they are refusing to do anything and i dont feel safe in my car but have no choice

May 4, 2022

The vehicle engaged the parking brake when there was nothing in front of me. This happened twice in one day. I currently have it at the VW dealership.

May 1, 2022

I was sitting at a stoplight when the vehicles in front of me started moving forward. I took my foot off the break so that I could roll forward slowly and my emergency brake engaged without me pushing the emergency brake button. At first I thought I had been hit from behind because I was jolted forward but when I looked at my dash the red PARK light was lit. And then turned off on its own.

Apr 29, 2022

1. I was driving towards a stop sign at about 15-20mph(school zone) and all of a sudden the vehicle slammed its brakes and shut off. The dashboards’ lights were all on. Vehicle motor was no longer on. I had cars behind me and my children in the car, so I had to quickly put the car back in Park and turn the car back on via push start. I know there has been a recall out for this door harness issue, however my vin is not showing to be part of it. As I believe it should. 2. The Airbag Error is also intermittently been popping up on the dashboard. I have had these checked out at Findlay Volkswagen however they couldn’t reproduce the problem. There were no warning lamps that popped up before the problems occurred. I am the main transport for my children, and I can not risk any problems with them in the vehicle. These need to be in recalls!

Apr 21, 2022

Front passenger side tire on vehicle ruptured after the driver struck a rock in the road during the morning commute. Driver stopped vehicle and changed damaged tire using the provided spare tire. The spare tire provided with the vehicle by Volkswagen is not a full-sized spare. Upon continuing the commute, the car began to malfunction. The electronic stability control featured engaged, braking the car to almost a stop. Driver was unable to accelerate. Each time acceleration was attempted the electronic stability control would engage causing the car to come to almost a complete stop. The tire air pressure sensors were also malfunctioning with the spare. In order to get the car safely to the destination, the driver had to manually turn off the electronic stability control feature and reset the air pressure sensors. This practice had to be completed each time the car was started. However, the driver discontinued using the car until the tire could be replaced. Once the tire was replaced, the car systems went back to driving normally. Volkswagen should recall these cars and provide a full-size spare tire as the VW Atlas is basically nonoperational on the small spare tire provided. It puts the driver of the vehicle in a very unsafe situation.,

Apr 3, 2022

I was driving the car about 30 mph when it abruptly came to a screeching halt. All warning lights on the dashboard lit up. There was no other cars in front of me or behind me. This could have caused a rear end collision had there been a car behind me. The engine did not die but the brake came off and I was able to start driving again. This threw me forward and I almost hit my chest against the steering wheel. I have taken the car to the Ken Garff VW dealership in Orem, UT. They said this is a known problem by VW corporate, but the do not have a fix because it is a faulty cable harness manufactured in Ukraine. They also said I was not eligible for a fix because they can not make it recreate the problem. They suggested that I call VW corporate which I did. VW corporate called me back and said they would get back to me in 4 business days. I told them this was unacceptable. When called back the next day they informed me that Ken Garff VW had not been able to recreate the problem and could not find the error in the computer system so it must not have happened. This is a known problem and VW is refusing responsibility and said there is nothing they can do about it. I asked if they would buy the car at fair market value and they said that would be at the discretion of the dealer. I am scared to drive this vehicle with my kids in the car and I fear for anyone else driving or following behind a VW Atlas. This is an accident and possible death waiting to happen. I have shared the same fears with VW and they told me according to the computer it never happened. The lack of responsibility is disappointing.

Mar 30, 2022

My car is showing an airbag error sign off an on and the emergency brake came on during a right turn and nearly caused an accident.

Mar 29, 2022

Purchased car from VW on 04/24/21. Noticed an issue the car breaking on its own at low speeds less then 5mph and then completely shutting off, about a month into owning it. 08/19/21 car was taken in for service to fix the automatic breaking issue/shutting off. Car was returned to me about a week later stating the "problem" was fixed. In December 2021, I started noticing the problem again, as this point I assume since the "problem" was fixed maybe this was just how the car was. Finally in March of 2022 while driving at a speed of about 30MPH the car started breaking on its own and completed shut off in the middle of driving! At that point it called my local VW and told them they need to take the Car in ASAP to have it looked at the fix this problem once and for all, as of now this is a MAJOR safety issue. Myself and my children could have been seriously injured from this incident!! After my local VW having the car for a few hours they called and said the issue was the newest recall with the door wiring harness and they will have my car for the "unforeseeable" future due to no repair in place at this time. Even if they claim to have "fixed" this issue again, I will never trust them as they claimed to have fixed it a previous time and they clearly DID NOT!!

Mar 21, 2022

The steering wheel shakes uncontrollably when braking going past 50mph. Took it in to VW dealership several times and they didn’t know the cause of the shaking. They said the rotors and the brakes were still good.

Mar 19, 2022

While stopped at a stop light the parking brake will come on without being in park and without any notification. The warning lights on the dash will all light up at random times. One day while driving the locks all started locking and unlocking on all four doors on their own while I was driving.

Mar 17, 2022

My 2019 VW Atlas with approx 23,000 miles on the odometer randomly initiated the emergency braking system while I was driving and the car forced itself to brake without warning. Only once the vehicle was turned off did the problem “reset”, releasing the emergency brake. Only for this problem to continue to happen on multiple occasions any time I slowed down or came to a stop. The tried to tell me the car was safe to drive. Thankfully no accident occurred. The following warnings were displayed: driver door contact switch, electronic parking brake failure, engine is running while idling. The front and back driver side windows were automatically rolling themselves half way down while the car was beeping that the door was open while I was driving, which the door was not. I have been told by the dealership that this is a known issue and the part to fix the problem is backordered and has no ETA. Meanwhile I am paying a lease payment on a vehicle I cannot drive that is sitting at Volkswagen with 11 other vehicles awaiting this part. I have filed a complaint with VW Corporate and have currently been without my Atlas for 52 days and counting. WHY is this not a recall yet.... definitely a safety issue.

Mar 15, 2022

My 2019 VW Atlas with approx 29k on the odometer randomly initiated the emergency braking system while I was Highway driving and the car forced itself to brake without warning. I was unable to control the car at that point. Only once the vehicle was turned off did the problem “reset”. Thankfully no accident occurred, but the problem continued and the vehicle was towed to the dealership. The following warnings were displayed: driver door contact switch, electronic parking brake failure, park pilot error, engine is running while idling. The back windows were automatically rolling themselves half way down. I have been told by the dealership that this is a known issue and the part to fix the problem has no ETA.

Mar 15, 2022

I have a 2019 VW R line that has been in the dealer repair for 2 months. All the lights on the dash mysteriously come on. The parking brake engages by itself and the rear window goes down. While in the parking lot, I videotaped one occurrence and the car would not stop beeping until I shut the car off and had to restart several times. I was told by dealer that the car was still not repaired because they are waiting for a part but still no part 2 months later. I was told it could not be driven because the car could suddenly brake whe driving and cause an accident or worse.

Mar 9, 2022

Last Saturday, several warning lights appeared on the dashboard, including "ACC Not Available", "Error: Driver Door Contact Switch", and "Fault: Electronic Parking Brake". While in traffic I slowed to around 15 mph and the emergency brake activated, stopping the car abruptly. This same scenario of slowing and the emergency brake activating happened twice more while driving home. Vehicle was taken to the dealership who advised we were the 16th Atlas that has experienced these problems. We were told it would be 3-4 months before the parts to fix the vehicle were available.

Feb 20, 2022

I currently lease a 2019 Atlas and have had multiple problems with the vehicle during my lease. The front-assist/collision or whatever it is that makes brakes slam has nearly caused accidents multiple times and makes it scary to drive the car. This happens even when there are no cars around and I am aware of the class action lawsuit investigation into these safety concerns. Additionally, the infotainment system has had several issues which are not resolved despite bringing it in for service multiple times. It shuts off suddenly, the ApplePlay has numerous problems. I have brought it to the dealer multiple times and they do nothing despite it being a known safety issue with Atlas. In the additional details section, I am not choosing a date because it has happened so many times.

Feb 12, 2022

On Jan. 12th 2022 my wife and I were riding in our 2019 Volks Wagon Atlas in route to a doctors appointment and was slowing for a red light when a warning sounded the drivers side back door window lowered, multiple warning light came on and the most dangerous part was the electric e brake activated causing the vehicle to come to an immediate stop. We were lucky there wasn't any traffic behind us. The vehicle was taken to the Volks Wagon of Reading Pennsylvania, and the service tech stated the vehicle was not safe to drive, and that that they have multiple vehicles with the same problem. We were further informed that the drivers door wiring harness failed and the part is backed ordered. I have been to the volks wagon atlas message board and found this problem is through out the United States if not world wide. Most of the complaints are how scared everyone was when the car stopped in traffic without warning. Volks Wagon is aware of this problem but have not taken the initiative to inform Atlas owners that this problem exist.

Feb 10, 2022

9/2019Just purchased and driving home from dealership, approximately 4 miles driven, stopped at traffic light. Light turned green. Car started going forward and then engine turned off completely. Sudden stop. Car was in drive, no warning lights, just the auto wasn’t operating. Stuck in traffic. Moved shift lever to Park tried restarting. Car would not start. After numerous attempts car started. Immediately drove back to dealership. Told no codes displayed. Nothing to worry about. Salesman said they tightened battery cables. 1/2020Stopped in stop/go traffic on interstate. Auto on/off disengaged. While starting to move forward car stopped completely and parking brake engaged stopping the car suddenly. Car turned off. All lights on dash lit, then went off. Took numerous attempts to restart. Electrical smell present 2/2020Auto stop was was turned off. Stopped at elevated train crossing by lowered gates and passing train. Foot on brake whole time. After train passed accelerated but car was not running. Car actually started rolling backwards when foot taken off brake.No dash lights or warning of any kind. Had to put car into park. This time it re-started without any hesitation. Acrid electrical smell was noticed. Brought to dealer and no codes. 7/2020Backing automobile out of garage. About 10 feet into backing procedure car turned off and parking brake engaged. Had to shift back to park, turn off parking brake. Restart car. Took a few attempts to restart. 3/2021Was stopped at same elevated train crossing as prior event. Same issue. 4 more events january 2022. Dealer says not problem found

Dec 10, 2021 Crash

On 5 Dec 20212, at approximately 1:30 while driving to the Fairfield Inn & Suites, 1707 69th Street, North Bergen, New Jersey 07047, we turned onto 69th street but missed the right turn to the hotel, so I went up the hill and made a U-turn back and the accelerator got stuck somehow and the brake pedal did not work. We were going down the hill extremely fast pumping the brakes with no luck. Rather than hit the car waiting for the Red Light I turned my car toward a power pole, and crashed extremely hard. My wife and I were both transported by ambulance to the Hackensack University Medical Center. My wife has to have spinal neck repair surgery, is still in the hospital with no sensation in her arms & fingers and is being sent to Kessler Institute of Rehabilitation for 5 weeks of Rehabilitation, with a prognosis of up to two years to fully recover. I suffered whiplash, bruising, tissue damage and in severe pain in my neck, back and stomach. The vehicle was towed and is in the Tominos Towing lot at 5419 Tonnelle Ave. Telephone 201-223-0235, and the accident police report is at the police dept. at 4233 Kennedy Blvd. Case#21-116842.

May 12, 2021

INTERMITTENTLY, WHEN I GOT TO APPLY THE BRAKES MOVING FORWARD OR TURNING, THE VEHICLE SOUNDS LIKE GRINDING OR RUBBING IN THE FRONT AXLE

Mileage: 43,330

Apr 4, 2021

THE REAR WINDOW ROLLS DOWN BY ITSELF WITH NOBODY TOUCHING ANY OF THE BUTTONS. THE LIGHT POPS UP ON THE DASH AND SAYS FAULTY ELECTRICAL. THE VEHICLE WILL SUDDENLY STOP IN THE MIDDLE OF DRIVING. THE EMERGENCY BREAK APPLIES. THE EMERGENCY BRAKE LIGHT COMES ON. CHECK ENGINE LIGHT ILLUMINATES. UNABLE TO SAFELY DRIVE AS THE VEHICLE JUST STOPS WITHOUT WARNING. VEHICLE IN MOTION ON THE STREET AND ON THE HIGHWAY OCCURRED SEVERAL TIMES

Mileage: 7,400

Nov 9, 2020

CAR HAS STOPPED ABRUPTLY IN TRAFFIC ON TWO OCCASION IN WHAT SHOULD HAVE BEEN INNOCUOUS CIRCUMSTANCES. FIRST WAS TRAVELING IN A STRAIGHT LINE ON A SLIGHT DECLINE AND NO HAZARDS, SLOW MOVING MODERATE TRAFFIC (ABOUT 25 - 30 MPH), WHERE THE CAR WAS COASTING (DRIVE NEITHER ACCELERATING OR BRAKING) IN PERFECT WEATHER. SECOND WAS MAKING A TURN AT A GREEN LEFT TURN SIGNAL, PROBABLY AT SPEED OF 15 MPH; AGAIN PERFECT WEATHER. DEALER RESPONSE WAS TO INDICATE THE SYSTEM WAS SENSITIVE AND OFFERED TO DEACTIVATE IT. SECOND RESPONSE WAS TO "RECALIBRATE" IT FOR $400. THIS VEHICLE HAS LESS THAN 12,000 VERY LIGHT MILES ON IT.

Mileage: 11,700

Sep 25, 2020

MULTIPLE TIMES THE SUV WILL AUTOMATICALLY BREAK WITH THE PARKING BREAK. IT HAS HAPPENED WILL TRYING TO TAKE OFF FROM A LIGHT. AND WHILE DRIVING. CITY STREET

Mileage: 25,000

Sep 16, 2020

AUTONOMOUS BREAKING OCCURS WITHOUT WARNING WITH NOTHING ON THE ROAD. THIS HAS HAPPENED ON SEVERAL OCCASION, BUT TODAY (09/16/2020) THIS OCCURRED WHILE DRIVING APPROXIMATELY 55 MPH ON APD 40 IN CLEVELAND, TENNESSEE WITH NO OBSTRUCTION IN FRONT OF VEHICLE. DASHCAM FOOTAGE MAY BE AVAILABLE, I'LL CHECK LATER TODAY TO SEE IF IT WAS CAPTURED.

Mileage: 12,000

Sep 5, 2020

CAR DISENGAGED ADAPTIVE CRUISE CONTROL AND EMERGENCY BRAKED SUDDENLY ("SLAMMED ON THE BRAKES"), WHILE DASHBOARD LIGHTS FLASHED WARNINGS OF FRONT END IMPACT AND DISENGAGEMENT OF ACC AND ALL ASSISTANCE SYSTEMS. THE CAR WAS TRAVELING 68MPH ON A STRAIGHT LINE, FLAT BRIDGE OVER WATER. OTHER CARS WERE TO THE SIDE AND REAR OF THE VEHICLE, BUT NO FRONT END COLLISION WAS POSSIBLE AT THE TIME. DEALERSHIP CLAIMS THIS IS A RADAR ISSUE THAT "EVERY CAR HAS." EXTREMELY DANGEROUS!

Mileage: 5,800

Sep 3, 2020

WHEN GOING UP OR DOWN A STEEP HILL, AND ALSO 1 TIME PULLING OUT OF A PARKING LOT MY EMERGENCY BRAKES HAVE ENGAGED 5 TIMES. NO CARS HAVE BEEN AROUND (LUCKILY) AND I WAS NOT ABOUT TO HIT ANYTHING. MY COLLISION SENSORS ALSO GO OFF DAILY-THE ENTIRE TIME I'M DRIVING EVEN WHILE NOTHING IS AROUND. I CAN PULL UP TO AN EMPTY INTERSECTION AND THEY WILL DO OFF. I HAVE TRIED TO CHANGE THE SENSITIVITY AND THIS STILL HAPPENS. THEY ARE NOT CONSISTENT EITHER- THE SAME ROAD CAN MAKE IT GO OFF ONE DAY AND NOT THE NEXT. BUT THEY ARE ALWAYS GOING OFF WHILE DRIVING AND I HAVE TO EXIT OUT OF THE SCREEN

Mileage: 10,000

Sep 3, 2020

THE AUTO BRAKING SYSTEM ACTIVATS ON ITS OWN WHILE IN MOTION. ON MULTIPLE OCCASSIONS THE CAR HAS SUDDENLY BRAKED AND IVE COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS, DEBRIS, HAZARDS, OR ANYTHING WERE IN FRONT OF ME THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. IT IS SO SUDDEN THAT IT LEFT MY NECK AND SHOULDERS (SEAT BELT AREA) VERY SORE. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION. I HAVE TAKEN IT TO THE DEALER MULTIPLE TIMES FOR THE PROBLEM BUT EVERYTIME THEY SAY THERE ARE NO ERRRORS REPORTED ON THEIR COMPUTER AND THERE IS NOTHING THEY CAN DO. THIS IS A KNOWN PROBLEM AMONG MANY VW OWNERS AND VW KNOWS TOO BUT DOESN'T ADDRESS IT.

Mileage: 15,000

Sep 2, 2020

WHEN DRIVING THE VEHICLE THE BRAKES WILL AUTOMATICALLY ENGAGE SLAMMING THE CAR INTO A STAND STILL AND POTENTIALLY BEING HIT. THERE ARE SENSORS THAT ACTIVATE THE BRAKES AND THEY GO OFF WHEN THERE IS NOTHING AROUND TO SET THEM OFF. TOOK THE CAR IN. THEY COULD NOT DUPLICATE THE PROBLEM. THEY CALLED THE TECH ASSIST LINE AND THEY ACKNOWLEDGE THIS IS AN ISSUE THAT THEY HAVE HEARD OF BUT WILL DO NOTHING ABOUT IT. THEY SAY IF THE BRAKES SLAM ON THEN THE SENSORS ARE WORKING. THIS WAS HAPPENING TO MY CAR DAILY AND I HONESTLY WAS AFRAID TO DRIVE THE CAR. THIS IS A TOTAL SAFETY ISSUE FOR YOUR CAR TO SLAM ON THE BRAKES FOR NO REASON IN AN UNSAFE LOCATION. I HAVE TURNED THE MANEUVER BRAKING OFF BUT I PAID A LOT OF MONEY FOR THAT FEATURE THAT DOES NOT WORK SAFELY. I ALSO GET OTHER RANDOM WARNING LIGHTS THAT GO OFF FOR NO REASON. THEY PLUG IT IN TO LOOK FOR CODES AND NOTHING SHOWS UP SO THEY DO NOT FEEL THERE IS A PROBLEM TO ADDRESS.

Mileage: 5,000

Aug 24, 2020

MY BRAKES HAVE LOCKED UP 4 OR 5 TIMES (SINCE PURCHASING THE CAR IN APRIL 2019) WHEN EXITING A PARKING LOT WITH MINIMAL SLOPE TO TURN ONTO THE STREET. THE CAR MAKES A GRINDING NOISE AND ALERTS BEEP. THE CAR MUST BE PLACED IN PARK, THEN REVERSE TO MAKE THE DRIVE FEATURE FUNCTION AGAIN TO GET OUT OF THE MIDDLE OF THE STREET. THE FORCE OF THE BRAKING, LOCKS UP THE SEAT BELTS AS WELL. THANKFULLY NO ONE HAS BEEN BEHIND ME TO AVOID REAR END COLLISION NOR ONCOMING. I AM NERVOUS TO PULL OUT OF A DRIVEWAY NOW

Mileage: 10,000

Aug 20, 2020

THE BRAKES ACTIVATED ON THEIR OWN WHILE IN MOTION, AND THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. NO CARS WERE IN FRONT OF ME OR ANYTHING ELSE THAT SHOULD HAVE ACTIVATED THE AUTOMATIC COLLISION PREVENTION SYSTEM. THE CAR BEHIND ALSO HAD TO STOP TO AVOID CRASHING INTO MY REAR. THE AUTOMATIC COLLISION PREVENTION SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT NEARLY CAUSED A COLLISION.

Mileage: 11,000

Aug 10, 2020

CAR JUST STOPS WHEN LEAVING A PARKING LOT AND MY DRIVEWAY , NO OTHER CARS ARE IN THE AREA. BRAKING IS JERKY ALERT SYSTEM GOES CRAZY WITH NO ONE AROUND THE CAR JUST STOPS. THIS HAPPEN TO US A TOTAL OF 7 TIMES SO FAR. I THE FIRST TIME I REPORTED TO THE DEALER WAS ON JUNE 8 THE CAR HAD 500 MILES. WENT BACK TO THE DEALER LATE JUNE AND THEY TEST DROVE THE CAR WITH US. IT DIDNT STOP BUT THE SERVICE MANGER DID WITNESS THE SENSITIVE ALERTS AND STATED THAT HE WOULD CONTACT THE FIELD MANAGER. NO FOLLOW UP FROM THE DEALER WAS RECEIVED FOR THREE WEEKS . THIS DEALER IS NOT ACTING IN GOOD FAITH. THEN HE SAYS THAT THERE IS NO UPDATES TO THE COLLISION WARNING SYSTEM AND TOLD US TO CALL CUSTOMER CARE. I HAVE A 43,000 CAR THAT I AM AFRAID TO DRIVE.

Mileage: 500

Jul 29, 2020

WHILE EXITING PARKING LOTS AT LOW SPEEDS, THE BRAKING SYSTEM SLAMMED ON THE BRAKES BRINGING MY CAR TO A COMPLETE STOP. ONE EXIT HAD SOMEWHAT OF A STEEP SLOPE , THE OTHER ONE WAS ALMOST FLAT. THANKFULLY NO ONE WAS BEHIND ME OR I COULD HAVE EASILY BEEN REAR ENDED SINCE NOTHING WAS AROUND ME AND NOTHING ELSE COULD HAVE CAUSED THE BRAKES TO SLAM ON. CAR IS ALSO VERY JERKY WHILE ACCELERATING OR BRAKING. JERKS THROUGH THE GEARS AND THEN JERKS WHILE BRAKING. THIS HAPPENS AT LOW SPEEDS, MOST PREVALENT IN NEIGHBORHOODS GOING OVER BUMPS OR SLOWING FOR STOP SIGNS.TOOK MY CAR IN TO GET LOOKED AT, THEY PREFORMED A "SOFTWARE UPDATE" AND SAID IT WOULD MOST LIKELY STOP THE JERKING. WHEN I WAS LEAVING, I WAS GIVEN A "VEHICLE EMISSION RECALL-PROOF OF CORRECTION-CA" FORM JUST IN CASE THE DMV ASKED ME FOR THIS FORM. THE "SOFTWARE" UPDATE SEEMED TO SOMEWHAT FIX THE PROBLEM BUT NOT ALL THE WAY. MY CAR EITHER DRIVES SUPER JERKY OR SMOOTH, NO IN BETWEEN. IN MY OPINION, FOR A $40, 000 CAR, THIS IS RIDICULOUS. HAVEN'T EVEN MADE A PAYMENT ON IT AND IM NOT LOOKING FORWARD TO IT (UNLESS IT WAS ACTUALLY DRIVING CORRECTLY).

Mileage: 4,000

Jun 23, 2020

WHILE DRIVING 35MPH,NO ONE IN EITHER DIRECTION, FLAT STREET SURFACE,BRAKING SYSTEM WENT ON WITH THE ALERT ON DASH AND NOISE.IT HAS HAPPENED 4 TIMES WHERE THE CARS BRAKING SYSTEM TURNS ON, BRAKES WHILE ACCELERATING, AND THEN IT TAKES SEVERAL SECONDS BEFORE YOU CAN MOVE FROM THE INTERSECTION, HOPING NOT TO HAVE A COLLISION FROM CAR THAT IS BEHIND.TOOK TO THE DEALERS SEVERAL TIMES AND THEY CANNOT VERIFY. THE ENGINE LIGHT WAS ON FOR SEVERAL WEEKS.ONE DEALER SAID THEY CANNOT SEE ME FOR ANOTHER 2 WEEKS. CALLED VW HEADQUARTERS TO GET ME IN SOONER. THE TRIANGLE LIGHT WITH EXCLAMATION POINT WAS ALSO ON. THE KEY LIGHT WAS ON AS WELL WHILE MY CAR WAS RUNNING, STATING THE KEYS WERE NOT IN THE CAR. WHEN I WENT TO ACCELERATE, CAR TURNED OFF. SUNROOF WAS LEAKING--HAVE A VIDEO REMOTE KEYS DO NOT WORK ALL THE TIME. START UP HAS ISSUES, DOORS LOCK WHEN I AM CLOSE TO THE CAR FOR NO REASON, DOORS DO NOT UNLOCK FROM THE INSIDE UNTIL I TURN ON THE CAR, THE REAR DOOR DOES NOT OPEN AT TIMES- HAVE A VIDEO, IF KEYS ARE IN POCKET, DOORS DO NOT UNLOCK EASILY(WAS TOLD I HAVE TO HOLD THE HANDLE CORRECTLY OR IT WILL NOT OPEN) THE SIDE ALERT SYSTEM GOES OFF ALL THE TIME WHEN NOTHING IS THERE. FRONT WINDOWS WOULD NOT GO DOWN -ON RECEIPT THEY STATED THEY FOUND WINDOWS WERE FINE. ADVISOR TOLD ME THAT THE BUTTON ON THE DOOR WAS BURNED OUT, BUT THEY DID NOT WRITE THAT IN THE REPORT. STEERING ISSUES WHERE THE CAR WAS MOVING RIGHT TO LEFT AND VERY LOOSE. *TR

Mileage: 1

Jun 11, 2020

WHILE DRIVING AT LOW SPEEDS, EXITING A PARKING LOT WITH A DOWNWARD SLOPE TOWARDS A STREET, THE CAR'S AUTONOMOUS EMERGENCY BRAKING SYSTEM ACTIVATED, IMMEDIATELY CAUSING THE VEHICLE STOP UNEXPECTEDLY. NO OTHER CAR WAS IN FRONT OF THE VEHICLE, INDICATING THAT THE SYSTEM PERCEIVES THE ROAD AS AN OBSTACLE. THE UNEXPECTED STOP CAUSED ANOTHER VEHICLE BEHIND ME TO NEARLY REAR-END MY VEHICLE. ADDITIONALLY, THEY AEB SYSTEM DID NOT ALLOW ME TO QUICKLY RESTART ACCELERATION, WHICH LEFT ME TEMPORARILY STRANDED FOR A COUPLE SECOND PERPENDICULAR TO THE STREET. *TR

Mileage: 8,600

Mar 9, 2020

AUTOMATIC BRAKING SYSTEM DEPLOYS WITHOUT CAUSE. SITUATION: DRIVING ON INTERSTATE, NO CARS WITHIN A HALF MILE, GOING 75 WITH ACC AND BREAKS AUTOMATICALLY SLAMMED ON WITH A COLLISION WARNING. SENSOR AND CAR WERE CLEAN, NO CARS OR POSSIBLE IMPACTS. THIS HAS HAPPENED 3-4 TIMES. ADDITIONAL SITUATIONS: ACC TURNS OFF BOTH ON INTERSTATE AND ON LONG HIGHWAY BRIDGE. SITUATIONS WERE DIFFERENT, BOTH DAY AND NIGHT TIME/ WITH OTHER CARS AND WITHOUT. ALL SITUATIONS HAD NO POSSIBLE CHANCE OF IMPACT. ACC WILL TURN OFF WHILE CAR IS GOING IN 50-70 MPH RANGE AND SUDDENLY BREAK, IN THE MIDDLE OF THE ROAD, WITHOUT ANY WARNING. DEALERSHIP RESPONDED "NOTHING IS PERFECT" THIS HAS NOW HAPPENED ROUGHLY 7 TIMES, WITH NO ADVICE FROM THE DEALER OTHER THAN TO "SEE IF I CAN JUST TURN THE ASSISTANCE SYSTEMS OFF." THEY WERE NOT ABLE TO SEE MY CAR IMMEDIATELY WHEN I TOOK IT IN AFTER THE BRAKING INCIDENT TODAY AND HAVE SCHEDULED ME FOR A LATER DATE.

Mileage: 3,100

Sep 13, 2019

AUTOMATIC BRAKING STOPS CAR WHEN EXITING PARKING LOT ONTO MAIN ROAD, COULD NOT PULL STRAIGHT OUT OF PARKING LOT. EMERGENCY BRAKING DEPLOYED 3 TIMES. ON COMING TRAFFIC HAD TO STOP BECAUSE CAR WOULD NOT MOVE UNIT I TURNED SYSTEM OFF. MULTIPLE CARS WERE BEHIND ME AND COULD NOT BACK UP ENOUGH TO NOT BLOCK TRAFFIC. NO OBSTRUCTIONS WHERE IN FRONT OF ME JUST SLIGHTLY STEEPER ANGLE EXITING PARKING LOT.

Mileage: 2,000

Sep 11, 2019

UPON ACCELERATING MY 2019 VW ATLAS DOWN AN EMPTY STREET BETWEEN 10 TO 20 MILES PER HOUR THE AUTONAMOUS EMERGENCY BRAKE SENSOR MALFUNCTIONED AND THE CAR SUDDENLY CAME TO A COMPLETE STOP JOLTING US FORWARD. IT WAS SO UNEXPECTED THAT MY HANDS SLIPPED OFF THE STEERING WHEEL AND LANDED ON THE DASH BOARD. THE HALT CAME WITH A VERY LOUD NOISE. AS I EXPLAINED TO THE DEALERSHIP TECHNICIAN AND VW CORPORATE OFFICE REGIONAL CASE MANAGER, THERE WAS NO VEHICLE IN FRONT OF ME. THERE WERE NO PEDESTRIANS, ANIMALS, OBSTACLES, ETC. ON THE ROADWAY. THE DAY WAS SUNNY AND THE GRILL EMBLEM THAT HOUSES THE SYSTEM SENSOR WAS UNOBSTRUCTED AND CLEAN. IF THERE WOULD HAVE BEEN A VEHICLE BEHIND ME I WOULD HAVE BEEN REAR ENDED. THE DEALERSHIP TOLD ME THAT "THEY COULD NOT DUPLICATE THE ISSUE" AND PER CORPORATE ENGINEERS THE SENSOR IS WORKING PER SPECIFICATIONS AND NO FAULT CODES WERE FOUND WITH THE SENSOR. IMAGINE RECEIVING THIS EXPLANATION AFTER THAT SCARY INCIDENT HAPPENS TO YOU OUT OF NO WHERE. NOW I CAN'T GET BACK INTO THE VEHICLE WITHOUT THINKING WHEN IT WILL HAPPEN NEXT. TOO HAVE WRITTEN A LETTER TO THE CEO OF VOLKSWAGEN SEEKING A RESOLUTION TO THE PROBLEM. MY THOUGHT IS THAT IT'S A PROBLEM WITH THE SENSOR'S SOFTWARE CODE AND VOLKSWAGEN DOESN'T HAVE A SOLUTION. PLEASE I ASK THAT THIS ISSUE BE INVESTIGATED AND A RECALL BE ISSUED. THE INTERNET HAS INFO ON OTHER OWNERS WITH SAME ISSUE ALONG WITH A CLASS ACTION LAWSUIT FILED IN CALIFORNIA AGAINST VW FOR THE SAME ISSUE. THANK YOU. *JS

Mileage: 5,900

Sep 4, 2019

EMERGENCY BRAKE ACTIVATED WHEN THE VEHICLE WAS IN MOTION AND TURNING TOWARDS AN OPEN PARKING SPACE. NOTHING WAS IN FRONT OF THE VEHICLE AT THE TIME OF THE EMERGENCY BRAKE DEPLOYING. THIS LEFT THE VEHICLE STUCK IN THE MIDDLE OF PARKING LANE AND COULD HAVE BEEN HIT BY CROSS TRAFFIC.

Aug 23, 2019

THE CAR IS 6 MONTHS OLD. WE HAVE 5 DOCUMENTED CASES OF THE VEHICLE STOPPING/BRAKING ON IT'S OWN FOR NO REASON. THE DEALER AND VW CORPORATE DO NOT HAVE A FIX AND SUGGESTED WE KEEP DRIVING IT TO GET MORE DOCUMENTED OCCURRENCES. THE VEHICLE POSES AN EXTREME SAFETY RISK AT THIS TIME DUE TO FAULTY BRAKING ASSIST MECHANISMS. 2 OF THE 5 OCCURRENCES INVOLVED IT THROWING THE PARKING BRAKE ON BY ITSELF AND THE OTHER 3 WERE DRASTIC SLOW DOWNS WITH NOTHING AROUND. ALL INCIDENTS REPORTS ARE ATTACHED AND ARE EXACTLY WHAT WAS TURNED INTO THE DEALER AND VW CORPORATE.

Mileage: 11,000

Aug 18, 2019

I WAS DRIVING DOWN A ROAD GOING 35 MPH AND SUDDENLY THE AUTOMATIC BRAKING SYSTEM ENGAGED CAUSING THE VEHICLE TO SLAM ON ITS BRAKES ALMOST COMPLETELY STOPPING. THERE WAS NO ADVANCE WARNING THAT THIS WAS GOING TO OCCUR (E.G. SOUND OR DASHBOARD ALERT). FURTHER THERE WERE NO CARS IN FRONT OF ME, NO PEDESTRIANS, OR ANYTHING ELSE THAT COULD HAVE CAUSED THE FRONT COLLISION AUTOMATIC BRAKING TO ENGAGE. THANKFULLY THERE WAS NO VEHICLE IMMEDIATELY BEHIND ME OR THEY WOULD HAVE SURELY CRASHED INTO ME.

Mileage: 375

Aug 14, 2019

AUTOMATIC COLLISION BRAKING SYSTEM ENGAGES IN SUDDEN AND UNEXPECTED BRAKING WHEN THERE IS NO OBSTACLE (OR CARS) NEAR VEHICLE. AUTOMATIC BRAKES HAVE STOPPED CAR TO A HALT WITHOUT WARNING WHEN DRIVING ON OR TURNING ON SLIGHT SLOPE CITY STREET THAT LEVELS OUT TO THE ROAD. THE SUDDEN BRAKING HAS ALMOST CAUSED COLLISIONS AS VEHICLE STOPS FOR NO REASON WITHOUT WARNING IN MIDDLE OF STREET/TRAFFIC. VERY CONCERNED AS NO WAY TO TURN OFF SYSTEM AND AFRAID TO DRIVE VEHICLE FOR FEAR IT WILL STOP AUTOMATICALLY FOR NO REASON IN HEAVIER TRAFFIC OR ON BRIDGE WHERE ANGLE OF ROAD/BRIDGE MAY SLOPE. THE SUDDEN BRAKING HAS OCCURRED TWICE THIS WEEK AT LOCATION I HAVE TO DRIVE TO EVERY DAY AND CANNOT BYPASS.

Mileage: 200

Aug 12, 2019

AUTO BRAKING SYSTEM CAUSES CAR TO BRAKE WHEN EXITING A DRIVEWAY. ALERTS TO THE ROAD AS AN OBSTACLE WHEN GOING DOWN AN INCLINE. THE SYSTEM READS ROAD AS AN OBSTACLE, LIKE A PERSON OR CAR. BRAKING SYSTEM CAUSES CAR TO BRAKE LEAVING DRIVEWAYS. CAR COMES TO A COMPLETE STOP, ENGINE CUTS OFF WITH CAR IN TRAFFIC - ONCOMING TRAFFIC. THIS IS THE BRAKE MANUEVERING SYSTEM - READS ROAD AS A HAZARD CAUSING THE CAR TO AUTOMATICALLY APPLY THE BRAKES. BRAKES ARE APPLIED SUDDENLY AND THE FORCE IS AS IF I AM BEING HIT AT A HIGH SPEED FROM BEHIND. THAT IS WHAT I THOUGHT HAPPENED. TAKES 15-20 SECONDS TO RESTART THE CAR, DURING WHICH TIME I 'M IN TRAFFIC OR HALF IN TRAFFIC AND HALF IN THE DRIVEWAY SUBJECT TO GREAT BODILY HARM FROM OTHER CARS THOSE THAT DO NOT EXPECT ME TO BE STOPPED THERE OR FROM CARS BEHIND ME THIS PLACES ME, MY FAMILY, PASSENGERS AND OTHER DRIVERS AT GREAT RISK OF HARM. THIS HAS HAPPENED NUMEROUS TIMES AND AT NUMEROUS DIFFERENT SPEEDS. EACH TIME I HAVE BEEN LUCKY TO HAVE AVOIDED BEING HIT. I HAVE BEEN TOLD THAT THIS IS HOW THE CAR IS DESIGNED AND THAT THERE IS NO FIX FOR THIS EXCEPT TO TURN OFF THE SYSTEM WHICH ALSO TURNS OFF THE SYSTEM SHOULD A HAZARD APPEAR BEFORE MY VEHICLE. I WAS REQUIRED TO TURN OFF THE SYSTEM MYSELF BECAUSE VW HAS STATED IT IS A LIABILITY FOR THEM TO TURN IT OFF. THE DATE LISTED IS THE FIRST TIME IT HAPPENED BUT IT HAS HAPPENED CLOSE TO A DOZEN TIMES. I HAVE TAKEN THE CAR IN TWICE ONLY TO BE TOLD THAT THERE IS NOTHING THEY CAN DO AS THE SYSTEM IS OPERATING AS DESIGNED. VW HAS TOLD ME THAT THE SYSTEM CANNOT DIFFERENTIATE AND TO ENSURE THE BRAKING DOES NOT GO ON (ALTHOUGH IT WILL STILL BEEP AND ALERT) I MUST EXIT ALL DRIVEWAYS NO FASTER THAN 3 MPH. WHEN EXITING INTO HIGH TRAFFIC AREAS, SUCH AS WHERE I LIVE THIS WILL PLACE ME AT GRAVE DANGER.

Mileage: 1,200

Jul 26, 2019

VEHICLE HAS A FAULTY FRONT FACING CAMERA THAT HAS OR HAD A DATA ISSUE THAT CAUSES THE VEHICLE TO IMMEDIATELY STOP WITHOUT WARNING AND THE PARKING BRAKE TO ENGAGE. I TOOK THE VEHICLE TO TOM WOOD VOLKSWAGEN WHERE THEY CONFIRMED THE ISSUE, AND SAID IT HAD HAPPENED SOME PLACE ELSE AS WELL. THIS WILL EASILY CAUSE REAR IMPACT CRASHES BECAUSE THE VEHICLE ABRUPTLY STOPS IN THE MIDDLE OF THE ROAD WITHOUT WARNING.

Mileage: 3,800

Jul 17, 2019

FROM THE PARKING LOT OF A LARGE SHOPPING CENTER WE TRIED TO TURN ONTO THE MAIN ROAD. WE PRESSED THE GAS PEDAL AND STARTED TO ACCELERATE, WENT A FEW FEET AND THEN THE CAR SLAMMED ON THE BRAKES ITSELF WHEN WE WERE ABOUT HALFWAY INTO THE LANE. WE THEN HAD TO PRESS ON THE ACCELERATOR A FEW TIMES AND IT FINALLY KICKED IN AND STARTED MOVING AGAIN. THANKFULLY NO ONE WAS COMING IN THAT LLANE AS WE WERE STOPPED HALFWAY IN IT. THE SAME EXACT THING HAPPENED THE NEXT DAY AND THEN IT ALSO HAPPENED TWO TIMES IN REVERSE BACKING OUT OF A DRIVEWAY.

Mileage: 3,000

Apr 25, 2019

CAR BRAKES BY ITSELF THINKING THERE IS ANOTHER VEHICLE IN FRONT OF IT. THIS HAS HAPPENED ON 3 OCCASIONS TOOK IT INTO THE DEALER AND THEY SAY EVERYTHING IS OK DONT FOLLOW TO CLOSE. THEY SEEM TO NOT UNDERSTAND THAT THERE IS NO VEHICLE IN FRONT OF OUR CAR. THIS COULD BE A PRETTY BAD SITUATION IF THE VEHICLE DESIDES TO SLAM ON THE BRAKES WITH A SEMI TRUCK BEHIND YOU.

Mileage: 700

Apr 18, 2019

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN ATLAS. THE CONTACT STATED THAT THE BRAKE SAFETY FEATURE ENGAGED WHEN DRIVING ON AN INCLINE OR OVER BUMPS IN THE ROAD. THE SAFETY FEATURE CAUSED THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT STATED THAT THE ENGINE AREA EMITTED A BEEPING AND GRINDING NOISE WHEN THE ENGINE SHUT DOWN. THE CONTACT HAD TO PLACE THE GEAR INTO PARK, THEN REVERSE, AND THEN RESTART THE ENGINE TO REGAIN NORMAL FUNCTION. THE CONTACT SPOKE WITH LARRY H. MILLER VOLKSWAGEN (10205 WEST PAPAGO FWY, AVONDALE, AZ 85323, (480) 865-3991) AND WAS INFORMED THAT THE VEHICLE WAS PERFORMING NORMALLY AND THE SAFETY FEATURE ENGAGED WHEN IT SENSED AN INCLINE. THE DEALER ADVISED THE CONTACT THAT THE MANEUVER BRAKING SYSTEM COULD BE DISENGAGED TO STOP THE INCLINE DETECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500.

Mileage: 1,500

Mar 22, 2019

MY BATTERY DIED WHILE DRIVING AND I HAD NO CONTROL OF BRAKES OR WHEEL