2021 VOLKSWAGEN ATLAS Engine Problems

71 complaints about Engine

71
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Engine Complaints (71)

Dec 27, 2025

Hood release cable has snapped resulting in inability to access critical components on the vehicle or do routine maintenance. After researching, this is a common and know issue for this vehicle.

Oct 14, 2025

On 3/19/2024 while pulling into my driveway towards my parking garage my car suddenly stalled wiht loss of power and wouldn't accelerate into the garage. The warning lights came on for EPC light. I looked for the code online and to my surprise I found Atlas has been plagued with several of such issues . Please see below link https://www.vwatlasforum.com/threads/2021-atlas-fuel-injector-problem.6209/ There are cases where engines have been replaced and all this just after the warranty expires. IN my case a similart thing happened. The engine stalled at 50,035 miles and I called VW corporate to ask if they could honor the warrantly as this was very close to the warranty boundary date. They declined and I had to go to a dealer for repair. On 4/02/2025 The dealer quoted me $2489 to fix everything. Dealer found Fuel injector on cylinder 1 to be leaking doewn in to cylinder causing misfire and check engine light . Dealer replaced all O-rings and 1 fuel injector in the engine . It is really surprising to me that this is a known issue with O-ring and fuel injector and this has not been a part of recall. Had the loss of power happened on a highway and a truck was behind me I would have been in a major unsafe incident. All of this occurred when I and my kids were having a personal trauma of passing away in a car accident of a loved one which increased my grief.

Jul 28, 2025

Vehicle randomly stalls trying to leave from red lights or parking. Engine stumbles and vehicle dies causing many near accidents as you must put vehicle in park and restart.

Jul 10, 2025

coolant leaks and potential engine overheating. replaced water pump 6 months ago and have to replace again

Jul 1, 2025

While I am driving, when I come to a stop or slow down to almost a stop my engine will periodically shut off where I need to put the car in park and turn the car off and then back on. This has happened multiple times but is especially dangerous when I am in stop/go traffic on a major highway and it happens. The check engine light does come on but the mechanics just turn the engine signal off and say there is nothing wrong. After a couple hundred miles the check engine light returns and the problem continues to persist.

Jun 25, 2025

pulling into a parking, backing out of my driveway on to the road, rolling with my foot off the gas preparing to brake the car shut off in gear. it is very dangerous happening when we back out of the driveway on to the road having to shift to park and manually restart the car. it happens with the auto shut off both on and off. this is a big issue that needs resolved before someone gets seriously hurt.

Jun 16, 2025

VW Atlas randomly shuts off when coming to a stop or slowing down. I have to put the car in park and then restart the vehicle. This is incredibly dangerous and scary. This has happened at least 5 times now, all while driving on the road and in traffic. No warning lights popped up. A few times it said I need to manually restart the engine. The most recent time it didn’t say anything at all, my vehicle just slowed down and would not accelerate. I have noticed this issue both when enabling and disabling the Auto Start/Stop feature.

Jun 8, 2025

Whenever I slow down at a light or go low speed in a parking lot my vehicle cuts off. This can cause a accident and the dealership said if there is not fault code there is no fix. It cuts off and say start the vehicle manually.

Apr 30, 2025

Engine completely stalls while driving, I have to put it in park and restart it. It has happened 5 times in the last 2 months. All at low speeds. Milage 58,000

Apr 16, 2025

Vehicle was stopped at a traffic light and running. Once the light turned, the vehicle shut off immediately after the accelerator pedal was depressed. Transmission had to be shifted to park to restart the engine. This happened three (3) times at the same light. This is the fourth incident in the last six (6) months.

Apr 14, 2025

I was at a stop sign when I went to pull out from the stop sign the car stalled. I had to put the car in park press the start engine button again in order for the car to restart. This has happened at least 10 times since purchasing the car.

Apr 14, 2025

When starting the car and backing out of our driveway, the car stalls it has to be put in park and then the ignition start button has to be pushed. This has happened several times.

Apr 13, 2025

On many occasions over the past few months have had our car start to die while driving along the road. We have taken to shop, replaced battery, and no one could replicate issue. Just today my family (3 kids and my wife) were driving 35mph when the RPM started to drop randomly. We lost acceleration and while we were turning across traffic the car died. Luckily we rolled across in time to not be t boned. We turn off “auto start stop” each time we get in the car as we were told by mechanic that could be issue After it persisted randomly, we found maybe the battery was the reason, so we replaced that. Now we are one month on a new battery and keep “auto start stop” off, and it happened again today! VW forums point to a vapor canister being the culprit, and now VW has extended the warranty for this issue supposedly. I didn’t know about this at all. Very worried to have my wife and kids in that car I wish this was a recall,

Apr 10, 2025

There is an error with the start-stop feature and it causes my car to stall while driving it. This is very dangerous considering it tells me to put it in park and start the car manually. It's almost caused me multiple accidents.

Apr 3, 2025

Engine shut down 4 times in one day. I'd have to put it in park, in the middle of the road, and restart the engine. It seemed to happen at very low speeds. engine light came on. Took it to a local mechanic who noted the error had to do with a sensor in the grill that allows airflow into the radiator - the sensor was blocked based on the code, but it was not. The thought was perhaps something had been blocking the sensor but whatever was blocking the sensor had naturally fallen off since the mechanic found nothing actually blocking the sensor. Drove around for a few days, no issues. Heading out on vacation - about 4 hours into the drive on the highway, it stalled again, again at lower speeds in traffic. Turned around to go home (no vacation), stalled again 3 more times, all in heavy traffic. It is now at a VW dealership. There is a new code having to do with the charcoal canister but they do not believe this is the issue causing it stall. I've been reading other threads on the Atlas and this issue has been ongoing for years with no real confirmed fix or recall as far as I can tell. How is this not a safety issue; on the highway, stalling out and you have to come to a complete stop, park, restart for the engine to kick back on. Over and over again.

Apr 3, 2025

Engine shutting off in the middle of the road 3 times, no indicator showing any faults on the dash, the auto shutoff engine was disabled, has to put the car in park then restart the car.

Apr 2, 2025

Vehicle idles and dies, dashboard error shows manual restart necessary. This happens at red lights, in carpool, on the interstate if traffic has slowed, potentially a huge hazard for being rear ended. You have to put the car in park and manually restart the vehicle. VW is inspecting today but has not been able to recreate the issue. VW forum online has many car owners with the same issue and concerns. Check engine light and auto start/stop errors are almost continuous now. Check engine light came on/off about 4 months ago and would clear and then reappear. I assumed maybe bad gas that needed to burn off, the auto start/stop also had intermittent errors.

Mar 8, 2025

The start/stop system keep giving error and shut down the car and give a message " start stop error start manually " this can be dangerous as it happens in traffic or at stop signs and stop lights.

Jan 27, 2025

Several times while driving the Atlas, the cars engine turn off unexpectedly while in drive. This has also happened while the car was in propulsion. Essentially, the engine kicks off thinking it is in idle. Clearly there is a “start/stop” button issue.

Jan 23, 2025

Vehicle stopped in the middle of a busy road after backing out of lot while changing from reverse to drive. It was a very dangerous situation as cars were swerving out of the way to avoid collision. No warning indicators, sounds or lights before nor after incident. Vehicle was inoperable and pushed into an auto shop. They concluded catastrophic engine failure due to lack of compression in cylinders with no observable cause. Had vehicle towed to authorized VW dealer which produced same findings. All services including oil changes were done in accordance with the VW manual schedule.

Nov 12, 2024

The vapor canister (charcoal canister) and related parts have failed on 3 different occasions over the past 1.5-2 years. This caused the car to stall while operating without any warning from the vehicle. The cars has to be put into park and the engine restarted before it can be operational again. The dealer has inspected and replace parts of the system each time it has happened, and has explained that this is a known problem for the vehicle. No final solution has come from VW corporate to solve the problem, so they have been instructed to keep replacing the components as necessary.

Oct 29, 2024

On multiple occasions while driving the car engine will shut off - this has happened on the highway as well. I have taken the car to the dealer 4 different times and its the same thing every time - they tell me the charcoal canister has to be replaced. When they replace it the car is fine for a few months and then it happens again. If my family is in the car on the highway and the engine shuts off while in traffic this can be catastrophic. All they do is change the canister and send me on my way with no real fix.

Oct 21, 2024

Brought car in for a noise 12k miles ago and dealer said all was well. I then brought the car back and they heard the sound, wanted to explore and take apart the engine and found I have a collapsed lifter on the exhaust cam which if a defect, should be completely covered by the manufacturer not just a portion of the repair. Also, this could cause further issues and damage with the car which is concerning since it had been going on for some time. I am just looking to see what further resolution can be made in regard to this. My car is still in the shop since last week. The dealership has been great in allowing me to have a loaner vehicle but I just want to make sure I don’t have more major issues form this not being taken care of as soon as it should have been.

Sep 8, 2024

The car stalls and turns off when operating at a slow speed, both in forward or reverse. This is a serious and potentially deadly problem. With my two young children in the car, I was turning left across three lanes of oncoming traffic. When I began to accelerate, my car stalled in the middle of the first lane. I had to figure out what happened, put it in park, restart the car and finish my turn before being hit by oncoming traffic. This has happened 2-3 times each day since this started last week. This has nothing to do with Eco mode or automatic start/stop feature. I am familiar with both of those and disengage them when I start the car. The car has approx 28k miles and is well maintained. It is still well within warranty. The check engine light came on and the code it throws is P0496 for a bad EVAP system. I took it to VW dealer and they re-created and diagnosed the problem. Essentially, the EVAP system has faulty parts and it is causing the gas tank to collapse. The EVAP canister, the purge valve and the gas tank all need to be replaced. The problem is they do not have the parts to replace the gas tank. And they have no idea when they are going to get them. Literally, no time horizon. The VW service advisor admitted that they’ve seen ‘some frequency’ with this problem lately, mainly on 2019-2023 models. It’s a parts issue, not a wear & tear nor maintenance issue. If you look this up online, you’ll see hundreds of posts about this issue with similar scary situations like mine. Couple this with the active recall already in place (passenger airbag may not deploy in an accident) and there’s no solution for that recall, either. My family feels in jeopardy every time we drive our family car. Why is there not a recall for the gas tank collapse? How can we compel VW to produce a remedy in a timely manner? This is going to be a fatal issue for some family. Please help. I am happy to document and share photos/ videos of the situation.

Sep 2, 2024

Vehicle shuts off when driving. No faults pop up on the dash until 2 days ago when i was driving on the highway and it completely turned off. Message on the screen told me to manually turn it back on but i could not. The vehicle could not turn back on.

Aug 15, 2024

The vehicle would turn off randomly when stopped at a Stop sign or traffic light. It the had to be put in park and restarted. The dealership Kelly VW in Danvers, MA diagnosed the problem and this is what the invoice said. "cel is on code p0461 is active. performed tsb hooked up battery charger and updated ecm per tsb" Si, in my opinion this is at the least a potentially serious safety issue that should have warranted a recall and/or something that would be covered under the 80,000 mile or 8 year Federal Emissions Warranty

Aug 11, 2024

Engine nearly stalls at low speeds in either toward or reverse - such as in parking lots or when backing up a driveway. The car will also surge at moderate speeds (30-40 mph). Car hasn't actually stalled yet but feels like it's about to until I press on the brake. The problem occurs randomly and would be very difficult to reproduce. The transmission will also shift violently randomly during the 30 - 40 mph range.

Jul 17, 2024

While driving at low speeds or accelerating from a stopped position, vehicle engine stalls out and the entire vehicle shuts down and prompts me to manually restart the engine by placing the vehicle in park. This has happened as I have tried to pull out of a parking lot onto a road with vehicles coming both ways. This is a safety hazard for passengers of the vehicle as well as others around if my car shuts down in the middle of the road. Inspection at Killeen VW, they were unable to replicate the issue so they were not able to diagnosis the issue. The problem occurred twice approximately two hours after we left.

Jul 11, 2024

My 2021 Atlas with around 28,000 miles turned off on me instead of restarting while the auto start/stop function was engaged. This happened 3 times. 1) June 26, 2024 I was in standstill traffic. My auto start/stop was engaged and when I took my foot off my brake to move, my Atlas engine turned off (power stayed on) and a message appeared stating “please start engine manually”. I had to switch my car from Drive to Park and then turn it on again. 2) June 26, 2024 I was parking and when maneuvering in to a parking spot and took my foot of the break, my Atlas engine turned off (power stayed on) and a message appeared stating “please start engine manually”. I had to switch my car from Drive to Park and then turn it on again. 3) July 8, 2024 same as number 2. Except I know for a fact that my start/stop was turned off. I took it to the dealership and they found that my battery failed and replaced it. About a week later is when the 3rd incident occurred. My car is currently at the dealership where “they aren’t finding any faults”. It is incredibly dangerous to have a car unexpectedly turn off on you while in the middle of a highway, intersection, or really around any other cars. The dealership cannot reproduce the problem; however, it is sporadic. Multiple forums online mention other owners having the same exact issue.

Jun 7, 2024

My vehicle has been to the dealership multiple times for incorrectly stalling, revving RPMS at uphill turns and rough idling with no corrective action taken. initial issues started around 30k miles and the dealership continued to tell me nothing is wrong because engine light was not on. I recently went over a speed bump in a school zone. My vehicle stalled and my engine light came on. Initial code was P0446 error code indicates an evaporative emission control system (EVAP) vent control circuit malfunction. The N80 purge valve and charcoal canister were to blame for this uneasy safety issue. I was told at the dealership that my charcoal canister might malfunction if i overfill my vehicle with gas which made me realize, this may have been the initial issue. I put gas until it clicks off but i have noticed my vehicle went from filling up with 16.5 gallons to stopping at 18-19 gallons. I have also noticed when i park my car and my gas is close to the empty line it shoots back up just a bit next time i turn on my vehicle. Now I am monitoring my gas gauge as this may be faulty and what caused all the safety issues I was experiencing. I drive my car very scared these days not knowing when it will randomly turn off on me while driving.

May 6, 2024

Vehicle infrequently stalls when approaching idle conditions making it unsafe at intersections

Apr 23, 2024

My vehicle has stalled out before for no reason and the dealership is unable to help in diagnosing the issue without a fault code. This issue has been ongoing since i purchased my vehicle in 2021. Three years later as I was making a sharp left turn going very slow my car stalled out, engine light came on and I received a start/stop error along with a message stating to restart the engine manually. Again this has been happing since i purchased brand new from dealership. Every turn I make going uphill, my vehicle stutters and rpms revved up which is very unsafe and has me on constant alert. Now that an engine code appeared, I am out of warranty and dealership still refuses to help with the issue. code fault i received from engine light is P0496.

Apr 15, 2024

Engine keep stalling out.

Apr 15, 2024

The engine keeps stalling out.

Apr 11, 2024

Engine stalled at slow speed. Had to place vehicle in park, turn ignition off, open door as if we were leaving, close door, and then I could start. No error code or check engine light was on, happen 3 times now.

Apr 11, 2024

Engine stalled again, no warning, no check engine light, nothing when coming to a slow stop. Had to place vehicle in park, shut ignition off, open driver side door, close door. Only then I was able to start the car. This is the second time this happened.

Apr 5, 2024

Frequently when the vehicle drives very slowly in bumper to bumper, or when coming to a stop the engine will completely stop. Electronics stay on but a message telling me to turn the car appears on the dash. I then have to put the vehicle in park and then press the power on button, put the car back into drive. The car continues to state there is an error with the Automatic shut off feature. I have brought this to my VW dealership twice now for a fix. The first time they said it was an update which did nothing. The 2nd time they replaced a valve and that also did nothing. This has done this many times in bumper to bumper traffic and is very concerning/dangerous. It seemed to be less of a problem during cold weather and an increasing problem the warmer it gets.

Feb 24, 2024

Vehicle stalled and shut off 5 times while driving in past month. Took it to VW Dealership. They said low voltage on battery could make the stop/start feature not able to restart car. They also stated fuel injector #3 error was showing on diagnostic machine. After replacing battery, spark plugs, and gasket ($2300), dealership says that fuel injector error still showing and would cost $1400 to replace. They said it is recommended and my car shutting off is fixed with battery replacement. 24 hours after picking up from dealership, car shut off AGAIN. I have read on forums this is a known issue and many have resolved issue with evap cannister (charcoal) replacement. This is a big safety issue and VW needs to remedy issue as a recall

Feb 17, 2024

2021 volkswagon Atlas, needed new oil pan after few months due to major oil leak. had to pay out of pocket for rental 1 week. Wipers came flying off on driver's side hitting side window scratching car. Dealership said nothing wrong (my dad tightened bolts they were loose) heater in back started making horrible noise, said nothing was wrong. Needed new breaks, rotors numerous times. When backing up makes horrible noise, to this day. 10/7/23 driving down road at 28 mph my car stalled out. Did this numerous times w/in 3 weeks, brought to dealership said they couldn't find anything wrong. Kept happening brought it back. They change emission module & oil. Car started sounding like a tractor. Brought it to different dealership. Going down road at 45 mph with 4 kids in car. Car stalls out. No steering no breaks. Super scary. Car keeps stalling out, going down road at 58mph car stalls out, no steering no breaks again everything locks up. 18 wheeler behind me, 3 kids in car. Brought to another dealership, they stated never heard of car stalling out before. They stated other dealership put wrong oil in, they did another oil change and said my car was safe to drive. Car still kept stalling out almost every time I slowed down or came to a stop, or even when starting it before leaving had to restart numerous times. Fast forward car been in shop since 2/1/24. Said metal shavings in oil filter now needs new motor & theres bearings missing. (they told me car was safe to drive) we asked about safety issue, they said what safety issue? Whycar keeps stalling? Said never heard of this issue with the cars before. they want 9k for a rebuilt motor w/ way more miles than my car has now, Ive been in rental for 3 weeks out of pocket pay. Dealership can't promise me this will fix car. Car is a death trap and I have precious cargo, I don't feel safe driving it. Research says lots of people having same issues. VW Rep says never heard of this. Called lawyers yup its a common lawsuit, lemon car.

Feb 13, 2024

Car shuts off randomly when slowing down. Changed out the charcoal canister and purge valve and it is still doing it

Feb 7, 2024

My 2021 VW Atlas SE died at a drive thru again. And when I took my foot off the break, it didn’t start back up. I completely panicked. At start up initially I disable the start/stop as usual. At this stop sign, my engine completely shut off, dash said to manually start. I tried to pull off but my car just jolted as if I had the park break on. I hit the start button but nothing. I had to put it in park then start again. But I had to wait for traffic to pass and it killed again on me. I put it in park again, start button then was able to pull away. This happens randomly every few weeks with no warning. Pulling into a car wash, bank atm, drive thru, etc... I've taken it to multiple VW dealers who tell me that if they can't get it to recreate the issue, there's nothing they can do. But it's random and unpredictable. They told my wife to whip out her phone and try to get a video of when it happens again. Again, not possible. I printed off dozens of threads of other VW Atlas customers experiencing this exact issue but they told me they can't go off of crap I find on the internet. I called all 6 VW dealers within an hour away and NONE of them have ever heard of this happening which I find highly unlikely. I've chatted in with VW care team and they gave me the exact same thing, no repairs until they can recreate it. This is a huge safety issue. You think you'd be more worried about the liability issues here if you were VW.

Dec 9, 2023

Head gasket failure. Dealership is going to replace the entire head (s) to fix the problem. An unknown amount of coolant fluid has leaked into the engine block. Untreated, the problem could have lead to engine failure while traveling at interstate speeds. VW of Lake Charles currently has my vehicle while the repairs take place. I noticed the coolant level was around minimum level on the overflow tank twice in the last 1-1.5 years. About 10 days ago, the coolant level dropped low enough for the sensor to go off, warning lights came on and the digital display stated low coolant. I also found dry coolant under the engine on the bottom of the car.

Oct 15, 2023

My error start/stop keeps coming on and off on my vehicle, and it randomly dies on my while driving. It has died about 10 times by now in a week and a half. I have to put the car in park, then crank it again. I have contacted my dealership, but they state they can’t get it in until December.

Aug 29, 2023

When coming to a stop, the car RMP's fluctuate up and down, jerk/jolt, and stall while still in drive. The only way to restart the vehicle is to put it into park and then hit start. Sometimes, vehicle status indicates a start/stop error, but no check engine light would come on. I have a huge safety concern about this because the vehicle is in motion when it stalls, and the only way to restart is to put it in park. This causes the flow of traffic to stop abruptly, increasing the outcome of an accident.

Aug 21, 2023

1. STEERING MAKING NOISE DURING TURN/REVERVSE/ FORWARD/PARKING ETC.. DEALERS TRIEDD TO FIX IT BUT NOT SUCESS. 2. ERROR: START / STOP ENGINE AT CERTAIN SITUATION AND STALLING WHILE DRIVING. INCIDENT ON VARIOUS DATE

Jul 12, 2023

Vehicle will shut off completely while in motion without any warning. It’s a danger when vehicles are behind you and not paying attention that can cause an accident. It’s done it multiple times. I’ve had what they “thought” was the issue fixed but the check engine light came came back on three weeks later. The auto start/stop button works when it wants to. It’s at the dealership now (day 3) hopefully they will find the issue. Not to mention I’ve only had it for 6 months now

May 17, 2023

Our vehicle has an auto start/stop function. At least a dozen times since we've owned the vehicle, the engine does not RESTART after a stop at a traffic light or in stop go traffic. The vehicle must be placed in park and the engine must be restarted. An error displays on the dash that says "please start engine manually" with the graphic for the start/stop system. THIS IS EXTREMELY DANGEROUS BECAUSE THE CAR BASICALLY STOPS IN THE MIDDLE OF TRAFFIC AND NEEDS TO BE RESET. I have brought this in to two separate dealers for diagnostics and least 3 times. The dealers say they cannot replicate the issue and there is no error recorded to the OBD-II computer so they cannot diagnose. In online forums, this appears to be a common problem and dealerships refuse to diagnose or fix. It is extremely unsafe and NHSTA should investigate.

Apr 22, 2023

Got Error: Start-Stop

Mar 21, 2023

I was sitting at a stop light and the car just SHUT OFF and would not re-start. It was very dangerous. The start/ stop system was enabled as it always is - since it defaults to this feature when you start the vehicle. The electronics starting glitching when the car shut off. This is not the 1st time the car would not start, it has happened 3x over the course of 3 weeks. When we try to jump start the vehicle it has taken up to 30 minutes to sit on charge to get the car to turn over. We have had the battery tested and charged at VW all test come back that it is a good battery. Seems that the start/stop system is faulty and drains the battery. I have spoke to VW and booked an appointment to have the look at this issue. Something is Seriously wrong with this vehicle and start/stop system. I have read many posts that I'm not alone with VW Atlas leaving families in dangerous situations because the car just shuts off and won't re-start.

Feb 3, 2023

Engine cuts off at slow speeds or at a stop. Engine failure requires placing vehicle in park and restarting. This occurs at least once per day. Display notes that vehicle requires manual restart. Took to dealer and they advised nothing was wrong.

Jun 29, 2022

The contact owns a 2021 Volkswagen Atlas. The contact stated while driving approximately 2 MPH, the rear windows inadvertently rolled down independently. The contact also stated the vehicle stalled. The contact shifted to park(P) and restarted the vehicle. The contact also stated the vehicle inadvertently lost motive power and while driving. The vehicle was shifted to park(P) and restarted. There were no warning lights illuminated. The vehicle was taken to the local dealer who determined failures with three recalls on the Volkswagen Atlas for low speed, intervention park brake, and NHTSA Campaign Number 22V152000 (Air Bags). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,000.

Mileage: 1,000

May 4, 2022

The contact owns a 2021 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing electrical issues. The contact stated that upon starting the vehicle, the warning messages "Automatic Start/Stop Is Not Available", " Lane Assist Is Not Currently Available”, “Faulty Electronic parking Brake" "Door Is Ajar Fault" and the check engine warning light was illuminated. The contact stated that the front driver's side window was inoperative and the rear driver's side window would continuously roll up and down independently while driving. Additionally, the contact stated while coming to a stop, between 1-2 MPH, the parking brake would engage independently, causing the vehicle to jolt. The contact had to disengage the parking brake each time. Additionally, the contact stated that the front driver's side door lock chime reminder would engage while driving with the door locked. The local dealer was contacted and referred the contact to the manufacturer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and advised the contact to not drive the vehicle. However, the manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 15,150. VIN tool confirms parts not available.

Mileage: 15,150

Apr 28, 2022

While the vehicle is in motion, the warning buzzer keeps dinging saying the engine is running. The red flashing light (in the door) flashes. Keep getting the warning triangle for the door harness problem. Also keep getting ERROR:START/STOP. My parking park has also engaged a couple of times while in motion. This is dangerous and needs immediate attention. This happens every day.

Apr 15, 2022

Today I was making a left and mid roll to go, the engine turned off. I was in the middle of the 1st lane. I had to park my car and restart it. Thank god there was not a car coming, I would've been hit. I also had cars behind me. I had my car scheduled to go in tomorrow, 4/16/22, to check on lights that go on and off starting on, 4/12/22. It is the yellow priority 2 light with the front assist light, which was not turned on this morning. These lights have gone on before and I have taken my car in for it and was told nothing was wrong. This is the 3rd time my car has turned off while driving. I have taken it in for this problem as well and was told nothing was wrong. I DO NOT FEEL SAFE IN MY CAR AND DO NOT WANT TO DRIVE IT ANYMORE. I left a message for the service manager.

Mar 21, 2022

On four occasions, (at a stop light/intersection, in a car line, in a drive thru, and in a parking lot), the engine has shut off while driving. All four times, I have been in Drive and the car will stall and a "start engine manually" message pops up. Each time, I had to completely stop, put the car in park, restart the engine, and put it back in Drive. This has definitely put myself and the safety of others at risk because it has caused my car to stop while on the road, as well as other locations where there are moving vehicles. If my vehicle were to stall at a time when I am in the middle of traffic, the time it takes to react to put the vehicle back into park, then restart the engine, then put it back into drive could lead to an accident. I.havw tried to call the VW dealership and left several messages to report these incidences, but they have not returned my calls. I have also tried to calW Customer Care, but I haven't been able to get through. The "start engine manually" alert only shows when the engine has cut off and the car stalls. No other indicator or warning lights are present.

Mar 21, 2022

While driving on March 12, 2022, multiple alarms beeping and warning indicators appeared on the dashboard and the emergency brake suddenly engaged immediately halting the car to a complete stop. This happened multiple times during a short drive. On March 16, 2022, while this vehicle was parked with the engine running, more warning indicators appeared. The first was " Fault: Electronic parking brake" and the second was "Caustion: Engine is running". Right after that, two windows partially rolled down on their own. About 5 minutes later, as I was pulling into my driveway, the same two warning indicators came back on - this time the vehicle was in motion. This vehicle is scheduled for routine maintenance on March 22, 2022 and this was mentioned to the service department at the time the appointment was made. The vehicle has not yet been inspected. There is no warning when these issues are going to happen making it unsettling to drive this vehicle not knowing when or if it will abruptly stop on the road or highway. This is definitely a safety issue. Photos of the March 16, 2022 indicent are attached to this.

Mar 18, 2022

The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving approximately 5 MPH and decelerating, the vehicle stopped abruptly. The driver's side rear window independently rolled down and the parking brake inadvertently engaged. The contact was able to pull over and drive to her residence. Additionally, the alarm was beeping. The check engine and battery warning lights were illuminated. The contact stated that a message was displayed that the engine was still running. The vehicle was taken to the local dealer where it was diagnosed that the door harness needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 15,000.

Mileage: 15,000

Mar 16, 2022

While driving at highway speeds at random the vehicle would brake on its own engage the parking brake and roll windows down. We tried to have the vehicle looked at Boise Volkswagen and they refused to schedule and inspect the vehicle. We even advised the dealer of an open safety campaign/recall and they also still refused to service the vehicle. Unfortunately next closest dealership is 157 miles away from our home.

Mar 7, 2022

The driver side door contact switch is faulty. It is throwing the emergency braking system on stopped or in park. There is no ETA for repair at this time.

Feb 24, 2022

Alerts of door being open, back windows then go down and parking break engages out of nowhere. The Check engine light comes on and there is a yellow triangle with an exclamation mark. Driver Door Contact Switch”, “Attention: Engine is Running”, “Fault Electronic Parking Brake”, and the Emergency Brake automatically engaging.

Jan 26, 2022

After 3 months of owning this brand new car, the parking system started to act up. My parking sensors would beep for no reason, windows would roll down and my parking brake would come on when I was driving. I took the car to the dealership and they did an electrical update. Two months later the same issue happened again, as well as my engine light came on because my coolant was low. Again I took it to the dealership where I was told a door harness sensor needed to be replaced and my head gasket needed to be replaced as well. My car has been in the shop for almost two months as the part is on back order. Now there is also a recall for the air conditioner. This is the worst experience with a new car I have ever had. I have initiated the process of trying to get Volkswagen to buy it back. When I spoke to the service manager he told me he has 9 other Atlas’s in the shop for the same reason. Customer care has been no help. I will never buy another Volkswagen again.

Jan 23, 2022

On January 8, 2022 I was driving on a main road about 30 to 35 mph when the vehicle suddenly shook violently and the engine shut off. There was loud beeping and the computer system lit up saying Error: Engine at the same time the emergency brake was activated. There was also a message about a Door Error. Luckily there were no cars around me at the time. I put the car in park and started it again. I was fairly close to home but this happened 3 more times, one time when I was pulling out on a road and traffic was coming toward me. I finally got the car home and since it was the weekend parked it. Monday morning I contacted VW Road Assistance and they towed it to the dealership for repairs. This is a very serious and dangerous problem with the 2021 VW Atlas. If you were traveling on a major highway going 70 mph and your engine just shut down you could be seriously injured or killed. Please look into this serious defect in the 2021 VW Atlas.

Dec 13, 2021

Airbag light illuminated on this vehicle yesterday, however, it’s not currently listed in campaign 21V892, but I believe it could also possibly be affected by the airbag control module issue. This vehicle also shuts down when stopped, and at times will not automatically restart when the drivers foot is removed from the brake. This has almost caused driver to be rear-ended multiple times, when the traffic signal turns green, yet the vehicle engine will not restart. The only way to restart is to press the brake again, put transmission/gear shifter into park, and restart vehicle, then put vehicle back into Drive. This is not only a hassle, but is dangerous, as other drivers expect that when the light turns green, this vehicle should then be driven forward, but at times, the engine failing to restart causes an unsafe driving condition. The adaptive cruise control also doesn’t perform as expected and has completely failed to engage over the summer of 2021. When ACC malfunctions, cruise control isn’t able to be used at all. I’ve taken this vehicle in for inspection of the ACC issue, but the service Dept was unable to find a cause. They updated vehicle software and I have not experienced the ACC issue since.

Dec 1, 2021

Today, December 1, 2021 my Atlas completely shut off while driving twice. This has happened 2 times prior on separate occasions, bringing the total times to 4 to date. Today it happened first in the morning while I was exiting the school parking lot and attempting to enter the main road of traffic. It completely stopped, turned off, and asked me to put in park before I could turn the engine back on. It then happened again while driving in a parking lot. It completely shut off and would not move. In all of these instances I felt in danger and at risk of causing or being involved in a car accident due to this sudden engine failure. All 4 times have been within the past few weeks, but today was the worst in that it was twice in the same day.

Nov 22, 2021

While driving, the car shutoff completely. It is from the Auto on/off, this has happened several times and all times while driving.

Nov 9, 2021

On three occasions while driving 5-10MPH in traffic our Atlas has shut off without warning. A message then appears on the digital display that reads “Please turn on engine manually.” The only way to do this is to come to a complete stop and put the vehicle in park before starting the engine which by the time the engine starts, other cars have to steer to avoid our Atlas stopped in a lane of traffic. The first time it happened we thought it was a fluke but then two additional times within the first three months of owning the vehicle is not a coincidence. The vehicle was inspected by the dealership with no red flags.

Nov 2, 2021

I was on my way home from work in the Atlas and while sitting at a red light in college football game day traffic (I live and work near the campus) the auto start/stop system was deactivated but the whole engine shutting off. The dashboard said “Please Start Engine Manually” I put the vehicle in park then pressed start. It would not start. So I had to open the vehicle door (in the midst of traffic and cars honking because the light changed) close the door, put my foot on the brake and press start. It did not start. So I repeated the same thing and it started. At that point I had to gas it because cars were going around me because my car stopped and wouldn’t start.

Nov 2, 2021

I was driving back to work after taking my son to school I was sitting at a light and the engine completely shut off. The auto start/stop system on the vehicle was active. The dash said to Please start engine manually. I put the car in park, turned on my hazards because it was morning traffic, took my foot off the brake, put it back on the brake, pressed the start button and the vehicle didn’t start. I pressed the start button again the engine half way started then turned off (I did this twice). On the fourth time it started up and I was able to proceed to work.

Oct 17, 2021

3200 miles on vehicle and ECP light came on. Heavy smell of gasoline and vehicle went into limp mode. Gas was pouring out the bottom of the hot engine and dripping onto the ground below. Opened the engine hood and there was lots of smoke or steam. Seriously concerning for a fire.

Aug 12, 2021

Driving onto the highway from the on ramp the vehicle shut off and lost control of the vehicle. Would not right away. This occured 4 times in the last 3 months. First, 3x. i thought it was me clicking or touching something on the car, thought now i know it was not me the 4th time. im sacred

Jun 1, 2021

This is the second Volkswagen Atlas we have purchased after the first had the exact same code P2047 Evap system issues. This Atlas is brand new and it only took 3,000 miles for it to start having system issues. During driving with cruise control enabled the vehicle kicked itself out of cruise control and deactivated the ACC cruise control along with regular cruise and disabled the remote start with a check engine light.